Never let it be said that I don't listen to constructive criticism.

Blog moved: http://reddotmusings.blogspot.com/
Blog renamed: RedDot CMS: gripes and goodies
Real name disclosed: Jonathan Frazier

(I'm hoping my name will appear correctly against these posts; I'm
still using the same 'anonymous' email address)

And, as of tomorrow, I shall be adding some 'goodies' to the blog.
Tomorrow's gripe has a closely-related goody, which I'm hoping will
help showcase some of the positives. I /have/ been struggling to come
up with some good features of RedDot that I really value, however;
perhaps some of the contributors here could help out. I'd love to
hear, for example, you top three favourite features of RedDot.

Regards,

- Jonathan

On 20 Nov, 15:04, "Smith Paul \(SLH\)" <[EMAIL PROTECTED]>
wrote:
> Just to jump on the thought-train. While Reddot may have issues, so does 
> every other CMS out there. We've used a number of the major players over the 
> last few years and none are perfect, it just depends on what you are looking 
> for in a system. What may be a major issue to one person isn't important to 
> another.
>
> I've seen comments about the bug/support system from Reddot. Believe me, 
> there are far worse out there. One of the leading CMS vendors, who shall 
> remain unnamed, couldn't even get their training course material to be bug 
> free... you were unable to complete the course exercises as they were missing 
> some of the necessary components on the installation CDs. You can only 
> imagine what state their support system was like ;)
>
> Question for Frederic... are there any plans for an English section to the 
> user forums/wiki?
>
> Paul
>
> -----Original Message-----
> From: RedDot-CMS-Users@googlegroups.com [mailto:[EMAIL PROTECTED] On Behalf 
> Of markus giesen
> Sent: Wed, November 19,2008 20:45
> To: RedDot CMS Users
> Subject: Re: RedDot gripes
>
> I work with RedDot since 2001/2002. And it definetly was state of the
> art at this time.
> I can agree that there are a lot of open source CMS out there, like
> TYPO3 which back in the days was not that good but since now made some
> great efforts.
> But still I'm ore than sure, that RedDot has it's place in the
> enterprise cms world.
> The bugs and how they manage them is definetly something to discuss,
> but I think another blog which only figures out the negative sites or
> maybe negative ones is the wrong platform.
> Better publish some articles in a forum, I think even the google group
> is not the final solution for reddot related information.
>
> On 19 Nov., 20:29, "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
> wrote:
> > I'm trying to publicise some bugs, design flaws, and usability issues
> > relating to RedDot, for those who might be evaluating it. I'm trying
> > to foster debate about what kinds of features a modern day CMS needs
> > and how they might be implemented. I'm trying to gauge public opinion
> > - to what extent am I on my own here, and how much do others share my
> > thoughts? I'm trying to let off some steam.
>
> > On Nov 19, 7:15 pm, "Adam Boyle" <[EMAIL PROTECTED]> wrote:
>
> > > I don't think you've really answered Morgan's first question.
>
> > > You're interested in the comments, but what are you trying to achieve with
> > > your blog?
>
> > > What purpose do you hope the comments generated by your blog will serve?
>
> > > Adam
>
> > > On Wed, Nov 19, 2008 at 2:00 PM, sayno more <[EMAIL PROTECTED]> wrote:
> > > > 1. I'm interested in the comments, as evidenced - I think - by my 
> > > > responses
> > > > to them. I'd like responses to my blog posts which are not "how do I do
> > > > this" type questions, which would obviously not be appropriate in a blog
> > > > format, by critical evaluations of a piece of software, and its design.
>
> > > > 2. I'll be interested to see how many of the gripes have been, or will 
> > > > be,
> > > > addressed. As you point out, some of these gripes are genuine flaws of 
> > > > the
> > > > software as it stands right now, and will be useful information for 
> > > > those
> > > > who are considering adopting RedDot for their website.
>
> > > > 3. This sounds quite positive, so we'll all wait and see what the 
> > > > outcome
> > > > is.
>
> > > > 4. I've done just that with a dedicated follow-up post. Thanks.
>
> > > > 2008/11/18 theHam <[EMAIL PROTECTED]>
>
> > > >> Hey [EMAIL PROTECTED],
>
> > > >> 1. to clarify what you are trying to achieve with these blog posts,
> > > >> are you attempting to get some assistance and/or information with the
> > > >> issues you are describing? I think from the amount of people that have
> > > >> contributed to this post already that it should be demonstrated that
> > > >> there are people here looking to help you if you want it. Or from the
> > > >> sounds of your comment "I cannot see how I could possibly get a
> > > >> positive outcome from this software, given the flaws that, IMO, are
> > > >> pretty fundamental" have you made a decision and will not be
> > > >> interested in the comments from people here? If you could let everyone
> > > >> be aware of your position i think it will help the more passionate
> > > >> people here and hopefully stop this becoming an unproductive flame war
> > > >> (as these things types of threads tend to become)
>
> > > >> 2. "I would love it if the RedDot engineers took some notice of these
> > > >> comments." RedDot have taken notice of these comments. The next
> > > >> version of  reddot coming out will be addressing your gripe #1 as the
> > > >> text editor is being replaced. Gripe #2 is being addressed (i believe
> > > >> around may next year) with a cms frontend rewrite based on usability
> > > >> fundamentals. Yes these have not been released yet and do not address
> > > >> your issues "right now" but based on my previous comment other gripes
> > > >> like the ones you have been mentioned have in the past been
> > > >> progressively acknowledged and addressed - there is hope.
>
> > > >> 3. You asked earlier whether reddot would charge for upgrades, I'm
> > > >> unaware of what region you are from but from ours if you are up to
> > > >> date with your software support and maintenance upgrades are generally
> > > >> provided under those costs (N.B. this may be different region to
> > > >> region)
>
> > > >> 4. I posted in the comments a reference to this link. If possible
> > > >> could you directly edit your post to refer to this discussion? If
> > > >> people do not view the comments of the post they may miss the link.
>
> > > >> Cheers,
>
> > > >>  - Morgan
>
> > > >> On Nov 19, 1:01 am, "[EMAIL PROTECTED]"
> > > >>  <[EMAIL PROTECTED]> wrote:
> > > >> > Thanks for the thoughtful comments, "theham". I'll be dealing with a
> > > >> > lot of what you say later on, but - in the meantime:
>
> > > >> > "all software is frustrating and flawed" - I think this is either not
> > > >> > the case, or an awful indictment of our craft if it is. I personally
> > > >> > make regular use of software that is neither flawed nor frustrating;
> > > >> > as I alluded to earlier, maybe that should be rephrased as "all
> > > >> > complex software is frustrating and flawed". I take the point, of
> > > >> > course, that RedDot is not the only culprit.
>
> > > >> > "If you can please update your blog post" - you beat me to it -
> > > >> > thanks :)
>
> > > >> > "Why not try and get a positive outcome from your currently negative
> > > >> > experience?" - of course, that would be ideal. I guess I'm feeling
> > > >> > pessimistic at the moment - I cannot see how I could possibly get a
> > > >> > positive outcome from this software, given the flaws that, IMO, are
> > > >> > pretty fundamental. So far, I've just dealt with the text editor
> > > >> > creating invalid markup. As someone who has, over the last couple of
> > > >> > years, really embraced web standards and clean, semantic markup, this
> > > >> > DOES feel like a MASSIVE deal. However, there are other topics I'll 
> > > >> > be
> > > >> > discussing which, I believe, will be more significant to some of you
> > > >> > (gripe #2 - just posted - probably doesn't fall under this category,
> > > >> > unfortunately). I'm talking core aspects of the RedDot CMS model 
> > > >> > which
> > > >> > I consider flawed. I would love it if the RedDot engineers took some
> > > >> > notice of these comments. I would also love it if an alternative CMS
> > > >> > (preferably open source) could be suggested, or developed if there
> > > >> > really is a gap in the market.
>
> > > >> > On Nov 18, 11:19 am, theHam <[EMAIL PROTECTED]> wrote:
>
> > > >> > > Hey [EMAIL PROTECTED],
>
> > > >> > > I understand your pain and frustration. I'm a 3 y.o reddoter with a
> > > >> > > love/hate relationship with the wonderful world of reddot. I try to
> > > >> > > make sure that my clients never have to experience the hate and i 
> > > >> > > deep
> > > >> > > down love the challenge. One thing i have noticed is that the 
> > > >> > > biggest
> > > >> > > gripes i have with the product have been resolved progressively
> > > >> > > through the years.
>
> > > >> > > 1. Complex workaround asp driven navigation has been replaced by 
> > > >> > > (imo)
> > > >> > > a much flexible approach with navman
> > > >> > > 2. user syncronisation has been significantly improved with the 
> > > >> > > user
> > > >> > > sync templates
> > > >> > > 3. page definitions which has simplified and sped up the building 
> > > >> > > out
> > > >> > > of content
>
> > > >> > > A soon to be resolved issue on my gripe list will be the text 
> > > >> > > editor
> > > >> > > which is to be replaced by the telerik asp.net/ajax driven text
> > > >> editor
> > > >> > > (i heard this month but could be wrong). Though we also have had
> > > >> > > success with the ephox text editor and will be sad to see it go.
>
> > > >> > > As a few people mentioned all software is frustrating and flawed.. 
> > > >> > > a
> > > >> > > good example of this is that reddot will do things significantly
> > > >> > > better than other product and significantly worse than others. If
> > > >> > > reddot themselves don't move fast enough to bridge the gap that is
> > > >> > > where people on this group and consultants can assist.
>
> > > >> > > A couple of things i think a lot of people on this group would
> > > >> > > appreciate if you could do:
>
> > > >> > > 1. If you can please update your blog post with a link to this
> > > >> > > discussion. That way at least people who find blog post via google 
> > > >> > > can
> > > >> > > come to this post to read an open discussion and maybe even find 
> > > >> > > some
> > > >> > > solutions to the issues that you have experienced whilst working on
> > > >> > > reddot.
>
> > > >> > > 2. Why not try and get a positive outcome from your currently 
> > > >> > > negative
> > > >> > > experience? it sounds like your implementation partner is not
> > > >> > > communicating or assisting as best as they can to help workaround
> > > >> > > these issues. How about changing the blog to a
>
> ...
>
> read more »
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