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This is driving me crazy. I'm using a copy of the database that was running under RT 3.4.5, where rt-mailgate works fine. Using that db on 3.6.3, rt-mailgate insists on returning the message 'Could not load a valid user', even though group 'Everyone' has rights to create and reply to tickets.

I'm even running rt-mailgate on the same machine that RT is on, as well as remotely (where it will run in production), with the same results. This is from the command line, so there's no MTA involved at all.

The only difference I can see between the RT instance where rt-mailgate works and where it doesn't is that the former is 3.4.5 and the latter is 3.6.3. As I said, the database on the latter is just a copy of the one on the former.

Any ideas?

Thanks.

Mike

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Mike Friedman                        Information Services & Technology
[EMAIL PROTECTED]               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
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