A straight copy? You need to run the db upgrades, per the README
Mike Friedman wrote: > This is driving me crazy. I'm using a copy of the database that was > running under RT 3.4.5, where rt-mailgate works fine. Using that db > on 3.6.3, rt-mailgate insists on returning the message 'Could not load > a valid user', even though group 'Everyone' has rights to create and > reply to tickets. > > I'm even running rt-mailgate on the same machine that RT is on, as > well as remotely (where it will run in production), with the same > results. This is from the command line, so there's no MTA involved at > all. > > The only difference I can see between the RT instance where > rt-mailgate works and where it doesn't is that the former is 3.4.5 and > the latter is 3.6.3. As I said, the database on the latter is just a > copy of the one on the former. > > Any ideas? > > Thanks. > > Mike > > _________________________________________________________________________ > Mike Friedman Information Services & Technology > [EMAIL PROTECTED] 2484 Shattuck Avenue > 1-510-642-1410 University of California at Berkeley > http://socrates.berkeley.edu/~mikef http://ist.berkeley.edu > _________________________________________________________________________ > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
