is there any chance that you have not provided --action argument?
On 5/18/07, Kim G. Nielsen <[EMAIL PROTECTED]> wrote:
[SNIP]
Drew,
Yes. To be more specific, I unloaded the db, had our db admin reload it
on the new machine, then I ran the RT upgrades to bring the schema from
3.4.5 to 3.6.3. From what I can see, via the web interface, the data
and
configs look exactly the same on both RTs.
In particular, the 'Everyone' group has these Global rights:
CreateTicket, ModifySelf, ReplyToTicket
I've been testing rt-mailgate by running it on the same machine where RT
(3.6.3) is running, using the command line interface, e.g.,
rt-mailgate --debug --queue general --action correspond --url
https://....
I then supply just the string 'xxx' in stdin and get the error message:
not ok - Could not load a valid user ...
If I run the same command but point to the URL of my 3.4.5 system, I get
a
message like this:
okTicket: 631Queue: Owner: NobodyStatus: Subject: Requestor: at
.../rt-mailgate line 109, <> line 1
[/SNIP]
This is the same problem I have .. In the old installation 3.4.5 it
works fine but when I reinstalled it (The only difference is that I
dropped the db) mailgate is no longer working .. With the same errors
that you have.
Best regards
Kim
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--
Best regards, Ruslan.
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