[SNIP] I believe I've found the problem and it seems there IS a change between 3.4.5 and 3.6.3. The change is in parsing of the incoming email headers. In my test, using rt-mailgate from the command line, I just entered 'xxx', which contains no real mail header information. This works on 3.4.5 but
fails on 3.6.3. If, however, my input to rt-mailgate contains at least a valid 'From: ' line, then a ticket gets created. So, it seems mail header parsing has changed enough between the two releases to account for my symptoms. BTW: A single valid SMTP 'From ' line also causes the error. So, it seems that if any real mail comes in without a 'From: ' header line, RT won't create a ticket for it, even if the SMTP envelope has usable information in its 'From ' line. This really is a change from earlier releases. [/SNIP] Nice! :) Actually user creating is not working for me but now my mailgate works (if I send a email from a valid user) .. I can live with that .. Thanks for the info :) Best regards Kim _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
