-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
On Thu, 17 May 2007 at 23:09 (-0700), Mike Friedman wrote:
On Fri, 18 May 2007 at 09:48 (+0400), Ruslan Zakirov wrote:
is there any chance that you have not provided --action argument?
In my case, as I indicated in my earlier post, I did supply '--action'.
Here's the command I've been testing with:
rt-mailgate --debug --queue general --action correspond --url https://....
I believe I've found the problem and it seems there IS a change between
3.4.5 and 3.6.3. The change is in parsing of the incoming email headers.
In my test, using rt-mailgate from the command line, I just entered 'xxx',
which contains no real mail header information. This works on 3.4.5 but
fails on 3.6.3.
If, however, my input to rt-mailgate contains at least a valid 'From: '
line, then a ticket gets created. So, it seems mail header parsing has
changed enough between the two releases to account for my symptoms.
BTW: A single valid SMTP 'From ' line also causes the error. So, it
seems that if any real mail comes in without a 'From: ' header line, RT
won't create a ticket for it, even if the SMTP envelope has usable
information in its 'From ' line. This really is a change from earlier
releases.
Mike
_________________________________________________________________________
Mike Friedman Information Services & Technology
[EMAIL PROTECTED] 2484 Shattuck Avenue
1-510-642-1410 University of California at Berkeley
http://socrates.berkeley.edu/~mikef http://ist.berkeley.edu
_________________________________________________________________________
-----BEGIN PGP SIGNATURE-----
Version: PGP 6.5.8
iQA/AwUBRk4cY60bf1iNr4mCEQKIbwCfRwLu/mlrsivCEK624Gfs5bOJvZ4An0Yx
YspyH8W/OWBgAAKfJ/7dZGPI
=gpYn
-----END PGP SIGNATURE-----
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
