Permissions are not checked when rendering the links, only when the action is attempted.
On 11/29/07, Max Clark <[EMAIL PROTECTED]> wrote: > Hello, > > I want to assign permissions for a group to be able to manage tickets > in a queue and comment on them but not reply. I've assigned the group > the following rights on the queue: > > CommentOnTicket > CreateTicket > DeleteTicket > OwnTicket > SeeQueue > ShowOutgoingEmail > ShowTicket > ShowTicketComments > StealTicket > TakeTicket > Watch > WatchAsAdminCc > > (Note absense of "ReplyToTicket") > > However when I login as a user in this group and view a ticket I still > see options/links to and the ability to reply. What am I missing here? > > Thanks, > Max > > (I'm running version 3.6.5) > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com