Permissions are not checked when rendering the links, only when the
action is attempted.

On 11/29/07, Max Clark <[EMAIL PROTECTED]> wrote:
> Hello,
>
> I want to assign permissions for a group to be able to manage tickets
> in a queue and comment on them but not reply. I've assigned the group
> the following rights on the queue:
>
> CommentOnTicket
> CreateTicket
> DeleteTicket
> OwnTicket
> SeeQueue
> ShowOutgoingEmail
> ShowTicket
> ShowTicketComments
> StealTicket
> TakeTicket
> Watch
> WatchAsAdminCc
>
> (Note absense of "ReplyToTicket")
>
> However when I login as a user in this group and view a ticket I still
> see options/links to and the ability to reply. What am I missing here?
>
> Thanks,
> Max
>
> (I'm running version 3.6.5)
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SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we'll take
up to 20 percent off the price. This sale won't last long, so get in touch 
today. 
    Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745.


Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

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