Michael, To the best of my knowledge, there is no way to search for a group. Roles, yes. You could possibly make a group a "Cc" watcher and then search for "Cc's". Also, The "MemberOf" is for Parent/Child" relationships. Hope this helps.
Kenn LBNL On Thu, Oct 28, 2010 at 6:11 AM, Michael P. Carel <mikeca...@yahoo.com>wrote: > > Hi to all, > > I'm just new and currently exploring RT functionality and features. > Currently I'm having problem in searching ticket which belong to a certain > group. I've tried the "MemberOf" search but its not working. > > Ex: > group name: support > queue: trouble ticket > > search: > > Queue = 'trouble ticket' AND MemberOf = 'support' > > > > Thanks in advance for any help and replies. > > --Mike > > > > >