Adding an incident Field to SRM - Posted

I took Rick's advice and posted my Incident/SRM doc to the BMCDN: http://developer.bmc.com/communities/docs/DOC-6328 Anyone interested can have a look there. -scott philben ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Adding an Incident field to SRM

Of SCOTT PHILBEN Sent: Monday, April 06, 2009 1:14 PM To: arslist@ARSLIST.ORG Subject: Adding an Incident field to SRM All: SRM 2.2 patch 002 ITSM 7.3 patch 009 I recently was tasked to add an "Asset Tag" field to SRM that would ask the User for his Asset Tag and then pass the d

Re: Adding an Incident field to SRM

: Tue, 7 Apr 2009 06:33:25 To: Subject: Re: Adding an Incident field to SRM Scott, i would be interested in this documentation as i have been working with the SRM application myself and have run into numerous roadblocks due to lack of documentation. Thank you On Apr 6, 3:13 pm, SCOTT PHILBEN

Re: Adding an Incident field to SRM

Scott, i would be interested in this documentation as i have been working with the SRM application myself and have run into numerous roadblocks due to lack of documentation. Thank you On Apr 6, 3:13 pm, SCOTT PHILBEN wrote: > All: > > SRM 2.2 patch 002 > ITSM 7.3 patch 009 > > I recently was ta

Adding an Incident field to SRM

All: SRM 2.2 patch 002 ITSM 7.3 patch 009 I recently was tasked to add an "Asset Tag" field to SRM that would ask the User for his Asset Tag and then pass the data to the Incident and create a relationship to the affected asset (if there is one) on the Relationships Tab. I was able to use some