Installed a fresh 6.03 and upgraded it to 7 ARS Server.
This a new server box. As i have said it does not have an AR Server license.
I can login to ITSM APPs. Submit HD Ticket with just ARS Demo License (no
ITSM App Licenses).
Support note is stating:
If you are Upgrading your Server from v5.x
stopped ARS,
deleted multilicense,
started ARS,
multilicense recreated
same errors...
it looks like Server has to be licensed!
thanks,
ii
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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
] On Behalf Of igor ivanov
Sent: Monday, October 30, 2006 3:11 PM
To: arslist@ARSLIST.ORG
Subject: ITSM 6 Licenses on ARS 7 Server
Please help, what's wrong?
" Remedy Support Note: ...
There is also no license file upgrade needed if you are upgrading your
AR System to version 7 but not
Title: RE: ITSM 6 Licenses on ARS 7 Server
**
Rick:
Igor stated that there is no server license, just the default 3 licenses. If I'm incorrect, sorry.
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:ar
t;
10/30/2006 03:22 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: ITSM 6 Licenses on ARS 7 Server
**
I think there's a KB for this one that suggests deleting your
multilicense.ar file, I think it's called. When you restart ARS, it
should gene
server with the ITSM applications. This would cause the problem that
Igor sees?
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG
] On Behalf Of Rick CookSent: Monday, October 30, 2006 2:22 PMTo: arslist@ARSLIST.ORG
Subject: Re: ITSM 6 Lic
, October 30, 2006 2:22 PMTo:
arslist@ARSLIST.ORGSubject: Re: ITSM 6 Licenses on ARS 7
Server
**
I think there's a KB for this one that suggests deleting your multilicense.ar file, I think it's
called. When you restart ARS, it should generate another.
Rick
On 10/30/06, igor
ivan
**
I think there's a KB for this one that suggests deleting your multilicense.ar file, I think it's called. When you restart ARS, it should generate another.
Rick
On 10/30/06, igor ivanov <[EMAIL PROTECTED]> wrote:
Please help, what's wrong?" Remedy Support Note: ...There is also no license fil
Please help, what's wrong?
" Remedy Support Note: ...
There is also no license file upgrade needed if you are upgrading your AR
System to version 7 but not upgrading your ITSM application.
You only need to upgrade your file if you are upgrading your ITSM
application to version 7, or if you are u
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