Re: [mailop] Automatic abuse reports from Simply.com

2021-01-18 Thread Alessandro Vesely via mailop
On Sat 16/Jan/2021 21:43:58 +0100 Ángel via mailop wrote: On 2021-01-16 at 19:05 +0100, Jaroslaw Rafa via mailop wrote: Dnia 16.01.2021 o godz. 11:48:56 Tom Sommer via mailop pisze: > The user IS informed that "The message has been reported > as Junk" as they click the button. If they have no

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-17 Thread Al Iverson via mailop
On Sun, Jan 17, 2021 at 2:15 AM Tom Sommer via mailop wrote: > On 2021-01-16 20:38, Al Iverson via mailop wrote: > > > In my opinion, if it's mail that is automated and bulk it should be > > opt-in, so that people can direct the mail to an inbound address that > > can know how to handle the

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-17 Thread Tom Sommer via mailop
On 2021-01-16 20:38, Al Iverson via mailop wrote: In my opinion, if it's mail that is automated and bulk it should be opt-in, so that people can direct the mail to an inbound address that can know how to handle the automation and log and process the data and generate reporting. Like most do

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-17 Thread Tom Sommer via mailop
On 2021-01-16 17:55, Andy Smith via mailop wrote: On Sat, Jan 16, 2021 at 11:48:56AM +0100, Tom Sommer via mailop wrote: I don't disagree with the fact that the "Junk" button is made of evil, which is also why we do not permanently ban or block anything based on it (like some other e-mail

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Ángel via mailop
On 2021-01-16 at 19:05 +0100, Jaroslaw Rafa via mailop wrote: > Dnia 16.01.2021 o godz. 11:48:56 Tom Sommer via mailop pisze: > > The user IS informed that "The message has been reported > > as Junk" as they click the button. > > If they have no idea what "Junk" means, they won't understand this

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Al Iverson via mailop
I asked Simply.com to consider changing this to an opt-in FBL-style feed instead of them shot-gunning reports like this. They declined. I am not entirely sure they know what an ISP feedback loop is, so I tried to explain it to them, but nothing came of it. In my opinion, if it's mail that is

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Jaroslaw Rafa via mailop
Dnia 16.01.2021 o godz. 11:48:56 Tom Sommer via mailop pisze: > > The user IS informed that "The message has been reported > as Junk" as they click the button. If they have no idea what "Junk" means, they won't understand this message as well. It should be a much more extensive explanation, and

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Andy Smith via mailop
Hi Tom, On Sat, Jan 16, 2021 at 11:48:56AM +0100, Tom Sommer via mailop wrote: > I don't disagree with the fact that the "Junk" button is made of evil, which > is also why we do not permanently ban or block anything based on it (like > some other e-mail providers do). Back in November 2020

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Tom Sommer via mailop
On 2021-01-15 11:21, Stefano Bagnara via mailop wrote: we received few automated abuse reports from Simply.com. I checked the logs and sounds like they automatically did a GET request to the List-Unsubscribe url and the a POST request to the List-Unsubscribe url via the

Re: [mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Jesper via mailop
On 1/15/21 11:21 AM, Stefano Bagnara via mailop wrote: Of course their server their rules, but I'd like to know if other abuse desks started receiving this kind of automated simply.com reports and what's your opinion about this practice. Hundreds... maybe about a thousand

[mailop] Automatic abuse reports from Simply.com

2021-01-16 Thread Stefano Bagnara via mailop
Hi all, we received few automated abuse reports from Simply.com. The abuse report is an email from "Simply.com abuse team < abuse-rep...@robot.simply.com>" with subject "Abuse report for #IPredacted# (#Providername# / #ASNUMBER#)" > Hi > > This is a complaint regarding spam received from