Ouch ... My script managed to remove the first 80 or so entries I that
table ...
PK
-Original Message-
From: Ruslan Zakirov [mailto:[EMAIL PROTECTED]
Sent: 26 May 2006 11:51
To: Philip Kime
Cc: RT users
Subject: Re: [rt-users] Should $RT::SystemUser be able to do arbitrary
things?
Ceck
Hello, George.
To fix this performance issue you need to create two indexes:
CREATE INDEX LocalUsers1 ON Users(EmailAddress);
CREATE INDEX LocalCGM1 ON CachedGroupMembers(MemberId,GroupId,Disabled);
Please, after each create operation run explain and send me results.
On 5/23/06, George Barnet
Shredder-0.04 should fix 404 error.
On 1/30/06, Stewart Tranter <[EMAIL PROTECTED]> wrote:
Stephen Turner wrote:
> What are the permissions on the
> /opt/rt3/share/html/Admin/Tools/Shredder directory?
>
> And what options did you use in the installation for 'perl Makefile.PL' ?
>
Hi Steve,
Th
On 12/10/05, Grzegorz Kocur <[EMAIL PROTECTED]> wrote:
Hi, i just installed rt 3.4.4 and rtfm 2.2.0rc1, and found 2 problems:
1.
[snip]
After changing fsck_com_rtfm.pm to file from rtmf 2.0.4 it's OK.
May be you didn't follow RTFM upgrade docs?
--
Grzegorz Kocur
Ux Systems http://www.ux.
I've uploaded Shredder-0.04, it would be available soon from CPAN.
This release should fix the problem.
On 3/19/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
Hi Stewart, All,
I'm just trying to use the CLI, and I've got the same error message. Do
you - or anyone else - resolved this problem?
I've uploaded Shredder-0.04, it would be available soon from CPAN.
This release should fix your issue.
On 3/24/06, Don Beethe <[EMAIL PROTECTED]> wrote:
I'm getting:
[crit]: Couldn't wipeout object: Can't call method "IsLocal" on an
undefined value at /opt/rt3/lib/RT/URI.pm line 247, line 1.
I
Torsten, I've uploaded Shredder-0.04 that has fix for this bug. Really
in your description step 3) should be omited as RT doesn't show links
to deleted tickets and do it very deep in the core and shredder was
biten by this. So in result you had a ticket with a link to an object
that doesn't exist.
On 5/25/06, Jesse Vincent <[EMAIL PROTECTED]> wrote:
On Wed, May 24, 2006 at 04:52:00PM +0200, Torsten Brumm wrote:
> Hi Frank,
>
> We didn't delete something, but we merged to tickets and one of them had a
> referer to RTFM. It drives me crazy, that i can't reproduce this and i'm
> also stepp
Ceck in DB that RT::SystemUser has right SuperUser on system.
Record in ACL tables should look like:
++---+-+---+-+--+-+---+
| id | PrincipalType | PrincipalId | RightName | ObjectType
| Ob
Hi experts,
I try to reply to ticket. Normally a group of users is set as AdminCc.
This AdminCc list consists of [EMAIL PROTECTED] and [EMAIL PROTECTED] I
want to add one Cc ([EMAIL PROTECTED]) user to the Cc list.
I select a ticket and went to "People" page. In the field "watchers" I
have added
Ken,
Actually this probably would work out quite nicely.
Do you know by chance what the field name to look
On LDAP what the last updated timestamp was?
Also, do you just have this as a regular cron job
Or are you using the built in RT cron function?
T.J. Maciak
Internet/Intranet Developer
Dep
Do a search in the mailing list archives for a subject of "[rt-users]
Problem with update dept from ldap action in RT Essentials". It was
begun in January of this year but the relevant portion (as I understand
your needs) may be in May.
DB
[EMAIL PROTECTED] wrote:
Ah yes, this is a similar
M. Maciak,
We follow the same initial load procedure on the initial E-mail
into the system. Then, once a day we compare the timestamp on the
LDAP entries with those in RT. Any records that are more recent
are updated to the new information automatically. Maybe a process
like that would work for yo
Hi everyone,
Does someone have already installed RT 3.4.5 with Perl v5.8.6 under linux
2.6.9, Fedora Core Release 4
on a computer IBM Lenovo 3.0 ghz, model 8085-21F?
I have a problem with date and time : they are never updated (bios).
We think that it could be the computer.
Could someone info
Ah yes, this is a similar problem to what I have encountered. I still
Am trying to think of a decent way to combat it.
The way I have this system set up is that RT creates a user whether from an
email coming in, or a ticket being created by a priv user for a new requestor.
Once the user is being
The synchronization is working but only at the first web login or at the
first time a user sends an email to RT. After that, the user info in RT
is not updated when the LDAP user info is changed.
I'd like to have a one-way sync from LDAP to RT every time a user login
or an email is received. H
See the RT README about configuring Apache.
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Discover RT's hidden secrets with RT Essentials from O'
Hello
I have successfully installed RT on FC5 platform and for configs i have the
following, but still my rt webpage cant just come up,
vi /usr/local/rt3/etc/RT_SiteConfig.pm
Set($rtname , "jtl.co.ke");
Set($Organization , "jtl.co.ke");
Set($OwnerEmail , '[EMAIL PROTECTED]');
Set($RTAddressRe
Hi,
You might want to look at the builtin graphing feature of 3.6.x (on the
search results page, below the list of results) as an alternative.
Regards,
Harald
Am 25.05.2006 13:26 Uhr schrieb "Kelly F. Hickel" unter
<[EMAIL PROTECTED]>:
> I haven't had time to test it against the new release
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