Re: [AI] Difficulties in Banking
Dear Sir, Before existence of such rules, in my knowledge, many blind persons and blind executives of various government and private organisations have been provided cheque book facility by the banks. We cannot change the attitude of society by laws and rules only. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:52 PM Subject: Re: [AI] Difficulties in Banking No, it is not question of ego. It is the question of rule of law versus arbitrariness! Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Asudani, Rajesh Sent: Monday, May 24, 2010 5:50 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking If the customer is a major, why should he, on earth produce NOC from parents? Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 5:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the
Re: [AI] Difficulties in Banking
The details of customer have not been discussed in the list. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:50 PM Subject: Re: [AI] Difficulties in Banking If the customer is a major, why should he, on earth produce NOC from parents? Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 5:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma kamalve...@pnb.co.in wrote: Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book, debit card, credit card, internet banking, etc. PNB does not ignore the blind community, hence if any problem occurs, it may be communicated to the higher authorities of PNB with the name and designation of the concerned officer. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Sunday, May 23, 2010 8:39 PM Subject: Re: [AI] Difficulties in Banking banking is one area where there is a lot of discrimination against
Re: [AI] Difficulties in Banking
The customer's account status has not been discussed. He may be minor and what are the operation conditions. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 6:21 PM Subject: Re: [AI] Difficulties in Banking Why should he or she produce a document which no one is required to produce? If any customer is not producing such a document and if I am asked purely because I am disabled, is that not 'discrimination'? I am at a loss for reasoning here. Plese help me. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 5:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma kamalve...@pnb.co.in wrote: Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book, debit card, credit card, internet banking, etc. PNB does not ignore the blind community, hence if any problem occurs, it may be communicated to the higher authorities of PNB with the name and designation of the concerned officer. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Sunday, May 23, 2010 8:39 PM Subject: Re: [AI] Difficulties in Banking banking is one area where there is a lot of discrimination against the visually
Re: [AI] Difficulties in Banking
What about cheque book? Kamal Verma - Original Message - From: mahendra gal...@chello.at To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 8:01 PM Subject: Re: [AI] Difficulties in Banking i am sorry Kamal it is for BM to follow the rules. not for blind customer to prove the need for ATM card. At 12:20 PM 5/24/2010, you wrote: Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma kamalve...@pnb.co.in wrote: Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book, debit card, credit card, internet banking, etc. PNB does not ignore the blind community, hence if any problem occurs, it may be communicated to the higher authorities of PNB with the name and designation of the concerned officer. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Sunday, May 23, 2010 8:39 PM Subject: Re: [AI] Difficulties in Banking banking is one area where there is a lot of discrimination against the visually challenged. opening an account itself isn't any easier, but ones you open an account, getting the common banking facilities like ATM cards and check book is an absolute nightmare.I've an account with the Punjab National Bank, and I had my struggle of my life to get my ATM card issued. it took me a good 7 month for the same to be done. the struggle for the check book was also on similar lines, and although I've got the checkbook, it has come with a lot of conditions. most people on access india can tell you similar stories. I believe some of our own members have taken a lot of initiative in this regard, and the 2008 RBI order is an achievement because of such initiatives. On 5/23/10, BHAWANI SHANKAR VERMA bsvermad...@gmail.com wrote: blind persons should organize and conduct an agitation before the banking division and finance ministry. this is the only solution. - Original Message - From: rahul cherian rahul.cher...@inclusiveplanet.com To: accessindia@accessindia.org.in Sent: Sunday, May 23, 2010 12:47 PM Subject: [AI] Difficulties in Banking Folks, I have been asked to prepare a comprehensive note on the issuesthat persons with visual impairment face with banking in India, especially in leading banks such as ICICI, HDFC and SBI, along with possible solutions.This note has been asked for by some senior people I know personally in these banks. If anyone would like to help me prepare this note do let me know at the earliest. If anyone has the details of any such note which has been prepared earlier do forward that to me. Best regards, Rahul Cherian Inclusive Planet On 23 May 2010 12:39, Srinivasu Chakravarthula sriniv...@srinivasu.orgwrote: Hi Dinesh, Can you provide us with little more details about your problem with Yahoo! Messenger so as to help you better? Regards, Srinivasu On 5/23/10, dinesh shukla dineshshukla2...@gmail.com wrote: dear friends I am not able to chatte with the help of Yahoo massenger. please help me to do the same telling me the steps. Dinesh Shukla. To unsubscribe
Re: [AI] Difficulties in Banking
Hello Sir, Is there any guideline on accessible ATM? Thanks. Kamal Verma - Original Message - From: Suhas Karnik suhasvkar...@hotmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:47 PM Subject: Re: [AI] Difficulties in Banking Dear shree Verma. I fail to understand your view point that the branch manager has to be convinced for issuing ATM card to a blind customer. He has to follow the rules laid down by controling bank. Dhanaji Kadam has attained his majority and has full legal capacity. Is the bank following the same procedure from other customers? From: kamalve...@pnb.co.in To: accessindia@accessindia.org.in Date: Mon, 24 May 2010 16:53:59 +0530 Subject: Re: [AI] Difficulties in Banking Yes, you are absolutely right. People are deficient to convince the manager. Kamal Verma - Original Message - From: Vikas Kapoor dl.vi...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:20 PM Subject: Re: [AI] Difficulties in Banking Providing such types of facilities to a great extent depends upon the branch manager. It largely depends upon the attitude of the person at least at the initial stage. Since my college is having its account in Corporation bank, so out of compulsion I also had to open my account in the same bank. Initially the branch manager tried to create some hurdles but at a later stage he was convinced and currently I'm availing ATM+Internet banking+Credit Card facility and that too without showing any RBI/IBA circular/guidelines. Vikas Kapoor, MSN Id:dl_vi...@hotmail.com, YahooSkype Id: dl_vikas, Mobile: (+91) 9891098137. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:59 PM Subject: Re: [AI] Difficulties in Banking Would recommend Corporation Bank, which is head quartered out of Mangalore. They are pretty good in terms of providing cards ATMs and even internet banking -absolutely no discrimination or questions over one's disability. Also, till this march they give a credit card without any processing fee. So pl approach a branch in your city if interested. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mahesh Panicker Sent: Monday, May 24, 2010 12:41 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma kamalve...@pnb.co.in wrote: Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book, debit card, credit card, internet banking, etc. PNB does not ignore the blind community, hence if any problem occurs, it may be communicated to the higher authorities of PNB with the name and designation of the concerned officer. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Sunday, May 23, 2010 8:39 PM Subject: Re: [AI] Difficulties in Banking banking is one area where there is a lot of discrimination against the visually challenged. opening an account itself isn't any easier, but ones you open an account, getting the common banking facilities like ATM cards and check book is an absolute nightmare.I've an account with the Punjab National Bank, and I had my struggle of my life to get my ATM card issued. it took me a good 7 month for the same to be done. the struggle for the check book was also on similar lines, and although I've got the checkbook, it has come with a lot of conditions. most people on access india can tell you similar stories. I believe some of our own members have taken a lot of initiative in this regard, and the 2008 RBI order is an
[AI] anupama sharma wants to chat
I've been using Google Talk and thought you might like to try it out. We can use it to call each other for free over the internet. Here's an invitation to download Google Talk. Give it a try! --- anupama sharma wants to stay in better touch using some of Google's coolest new products. If you already have Gmail or Google Talk, visit: http://mail.google.com/mail/b-d698252ee9-0863a8b58f-aERdQxdf80ZtzZ8RH3GPH7_umJ4 You'll need to click this link to be able to chat with anupama sharma. To get Gmail - a free email account from Google with over 2,800 megabytes of storage - and chat with anupama sharma, visit: http://mail.google.com/mail/a-d698252ee9-0863a8b58f-aERdQxdf80ZtzZ8RH3GPH7_umJ4 Gmail offers: - Instant messaging right inside Gmail - Powerful spam protection - Built-in search for finding your messages and a helpful way of organizing emails into conversations - No pop-up ads or untargeted banners - just text ads and related information that are relevant to the content of your messages All this, and its yours for free. But wait, there's more! By opening a Gmail account, you also get access to Google Talk, Google's instant messaging service: http://www.google.com/talk/ Google Talk offers: - Web-based chat that you can use anywhere, without a download - A contact list that's synchronized with your Gmail account - Free, high quality PC-to-PC voice calls when you download the Google Talk client We're working hard to add new features and make improvements, so we might also ask for your comments and suggestions periodically. We appreciate your help in making our products even better! Thanks, The Google Team To learn more about Gmail and Google Talk, visit: http://mail.google.com/mail/help/about.html http://www.google.com/talk/about.html (If clicking the URLs in this message does not work, copy and paste them into the address bar of your browser). To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
[AI] How to stop Quick Heal firewall from blocking all downloads and installations for internet websites?
Dear list members: I've formatted my pc's and re-activated my quick Heal anty-virus with complete firewall. Unfortunately, it's stopping my pc's from downloading and installing any files or applications from internet. I couldn't download the installation files for Skype Yahoo Messenger. How to solve this problem? How to allow the firewall from not blocking the downloads and installations? Your quick help will highly be appriciated. -- LEARN TO WRITE YOUR HURTS IN THE SAND AND TO CARVE YOUR BENEFITS IN STONE!!! They say it takes a minute to find a special person, an hour to appreciate them, a day to love them, but then an entire life to forget them. With Warm Regards, Govind, Business development Executive and SEO writer: Mobile: 9030915271, 9959392651. Email: sgred...@gmail.com Website: www.dotweb.in | www.skillbase.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
[AI] Faced difficulties in opening account in SBI.
Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Accessibility of Google Chrome
Hi, I haven't used Chrome with screen readers - but just found list of keyboard shortcuts - http://www.google.com/support/chrome/bin/answer.py?answer=95743 Thanks, Srinivasu On Tue, May 25, 2010 at 11:07 AM, Arpit Jain arpit@gmail.com wrote: Hi! Unfortunately, as like any other google product, this product is also not accessible. On 5/25/10, Surinder suna1...@gmail.com wrote: Hi, Is Google Chrome accessible with Jaws? If yes, with which version. Thanks SN To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in -- Best regards, Srinivasu Chakravarthula Mobile: +91 990 081 0881 Website: http://www.srinivasu.org Follow me on Twitter: http://twitter.com/sriniworld/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Difficulties in Banking
You are right - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault.
Re: [AI] Faced difficulties in opening account in SBI.
Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Query on ipad and ipod
The iPod Touch, iPhone 3GS and the iPad all have Voice Over screen reader as well as the Zoom screen magnification capabilities. you control VoiceOver with a set of touch gestures which are not really difficult to learn. Regards, Kiran On Tue, May 25, 2010 at 8:22 AM, Prashant Naik pran...@gmail.com wrote: Dear Friends, Please provide me some details/inputs on accessibility of IPOD and IPAD from Apple. Mac is accessible as it has voice over screen reader but what about ipods and ipads which have touch screen operation. Any particular models of these which are accessible, etc. Best regards, Prashant Naik To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Accessibility of Google Chrome
No, it is not accessible at the moment. Kiran On Tue, May 25, 2010 at 8:09 AM, Srinivasu Chakravarthula sriniv...@srinivasu.org wrote: Hi, I haven't used Chrome with screen readers - but just found list of keyboard shortcuts - http://www.google.com/support/chrome/bin/answer.py?answer=95743 Thanks, Srinivasu On Tue, May 25, 2010 at 11:07 AM, Arpit Jain arpit@gmail.com wrote: Hi! Unfortunately, as like any other google product, this product is also not accessible. On 5/25/10, Surinder suna1...@gmail.com wrote: Hi, Is Google Chrome accessible with Jaws? If yes, with which version. Thanks SN To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in -- Best regards, Srinivasu Chakravarthula Mobile: +91 990 081 0881 Website: http://www.srinivasu.org Follow me on Twitter: http://twitter.com/sriniworld/ To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
[AI] About Free and Open-Source Clamwin Antivirus.
Hello, I came across clamwin antivirus, a free and open source programme. It has a portable version and I have used it successfully. I have not yet tested the desktop version since my nod32 installation is working fine. If you want to try it, go to the developer's web site: www.clamwin.com With Best regards, Amiyo Biswas. Cell: 91-9433464329 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Faced difficulties in opening account in SBI.
My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Difficulties in Banking
I think it was clearly mentioned in one of the mails that he is indeed a major. The issue is not that. The issue is disability and that comes quite clear from the way the issue ws explained to us. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 11:45 AM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking The customer's account status has not been discussed. He may be minor and what are the operation conditions. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 6:21 PM Subject: Re: [AI] Difficulties in Banking Why should he or she produce a document which no one is required to produce? If any customer is not producing such a document and if I am asked purely because I am disabled, is that not 'discrimination'? I am at a loss for reasoning here. Plese help me. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 5:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma kamalve...@pnb.co.in wrote: Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book,
Re: [AI] Faced difficulties in opening account in SBI.
Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] RBI order on ATM card.
I certainly do not deny the points you have mentioned. But watching this issue repeat itself again and again, I get this funny feeling that making branch managers understand our equal status and rights would be as difficult as waking up someone who is pretending to be sleeping. I feel the RBI must introduce serious awareness initiatives when they issue a rule and ensure banks are severely punished (irrespective of their reputation) for their failure to follow them. One of the problems in this country is tht we put out legislations without giving the authority to someone to punish people who faile to follow them. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Vamshi G Sent: Tuesday, May 25, 2010 8:08 AM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Dear Subramani sir, I think there are 2 qualities visually challenged persons should possess in order to avail not only banking services, but also all other benefits which they are entitled to; 1. Clear Awareness about the law, along with the procedure to be followed in case of denial of any services/benefits. 2. Willingness and courage to fight. We should let the branch managers know what we are going to do if they deny us banking services. WE should tell them that we are going to take this to their higher officials and banking ombudsman. For example, though this is not relating to visual handicap, a customer came to my branch with a complaint about double debit of funds at the ATM which has to be addressed by the bank within a stipulated time period. But 9 out of 10 times, banks won't be able to do it within the time. This customer, after waiting till the expiry of the stipulated time, gave a letter to my branch manager which contained the rule relating to the same along with the penalty in case of failure, and marked a copy of the same to the concerned regional manager. Believe me, his complaint was given top priority and was resolved within no time. Regards, Vamshi G M: +91 9949349497 R: +91 877 2243861 Skype: gvamshi81 www.retinaindia.org From darkness unto light -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of mahendra Sent: Tuesday, May 25, 2010 2:18 AM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. yes you are right. about friends from banking fraternity, Bhawani is from PNB, not sure about Kamal Varma. feel sorry about some of our friends from banking sector, way they are thinking. At 04:15 PM 5/24/2010, you wrote: It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org. i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at
Re: [AI] Difficulties in Banking
I have previously stated that The entire matter should be communicated to PNB higher authorities with designation and name of erring official. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:18 PM Subject: Re: [AI] Difficulties in Banking I think it was clearly mentioned in one of the mails that he is indeed a major. The issue is not that. The issue is disability and that comes quite clear from the way the issue ws explained to us. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 11:45 AM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking The customer's account status has not been discussed. He may be minor and what are the operation conditions. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 6:21 PM Subject: Re: [AI] Difficulties in Banking Why should he or she produce a document which no one is required to produce? If any customer is not producing such a document and if I am asked purely because I am disabled, is that not 'discrimination'? I am at a loss for reasoning here. Plese help me. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 5:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Banking dear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the
Re: [AI] Faced difficulties in opening account in SBI.
Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To
[AI] Thanks
This is really a good news. Respected Mr. Kaul and his colleagues deserve to be thanked and highly appreciated, for one more achievement in a constant legal advocacy drive for the benefit of the blind community. With regards, Gautam Prakash Agarwal NFB, Karnataka -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Swati Sinha Sent: 24 May 2010 20:11 To: accessindia@accessindia.org.in Cc: 'J L Kaul' Subject: [AI] AICB Advocacy Cell has achieved some major successes in its PIL against the Delhi Development On behalf of AICB. AICB Advocacy Cell has achieved some major successes in its PIL against the Delhi Development Authority. In the case hearing on 19th May in the Delhi High Court, four specific benefits relating to the long standing demands of the visually impaired sector and having long term implications were conceded by the D.D.A. These are: 1. There shall now be a roster system in respect of reservation provisions for persons with disabilities both in residential and commercial allotments. That is: if there are 60 flats to be allotted as per the reservation policy of the D.D.A., 15 of these will be allotted to the visually impaired, another 15 to OH, and similar number to HH and mentally challenged. As this was not happening all these years, the blind were losing out in numbers as far as these allotments are concerned. 2. The reservation quota not filled in respect of persons belonging to a particular disability category in one draw will be carried forward to the subsequent draw of lots. This will also apply both to the residential and commercial allotments. 3. By the end of August, all backlog in allotment of commercial units for persons with disabilities will be cleared by a special scheme. 4. NGOs can now apply for land to D.D.A. through Government of NCT of Delhi for all the purposes which are mentioned in Section 43 of PWD Act. A couple of other concerns of ours regarding reservations in residential allotments will be addressed on the next date, that is on 26th May. __ Information from ESET NOD32 Antivirus, version of virus signature database 4628 (20091122) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] regarding deaf blind education
Dear Mr. Ningaraj, You may contact the following institutions in connection with the education and vocational training of deaf blind. 1. National Association for the Blind Karnataka Branch President, Mrs. Saroja Ramachandran NAB Rehabilitation Complex, C.A. Site No. 4, NAB Road, Jeevan Bima Nagar, Bangalore - 560 075 Ph: 25281590 / 25289939 / 25280740 Fax: 25281439 Email: nabkarnat...@yahoo.co.in Website: www.nabkarnataka.org 2. The Helenkeller Institute for Deaf and Deaf Blind Aditya Birla Center CC-1, TTC, NIDC Shilmahape Road, Off. ThaneBelapur Road Navi Mumbai-400701 Maharastra. 3. Ms Beroz Vacha, Director and Consultant The Helen Keller Institute for Deaf and DeafBlind Ms Beroz Vacha, Director and Consultant Municipal Secondary School South Wing, Gr. Floor Near 'S' Bridge, N. M. Joshi Marg Byculla (W) Mumba- 400011 Maharastra. www.helenkeller-india.org/program.htm You can also get some more addresses under the heading information/Services at the website of eyeway (www.eyeway.org) With regard, Gautam Prakash Agarwal President NFB, Karnataka -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of ningaraj kambli Sent: 22 May 2010 13:12 To: accessindia Subject: [AI] regarding deaf blind education Hi friends, can any body know about deaf blind school or Vocational training center in Karnataka or in India anywhere. If it is there, please send me friends there address and details -- Ningaraj s kambli Mobile Number: 919025949 Skype: amma_ningaraj E-mail: amma.ning...@gmail.com Contact address: Ningaraj s kambli Bilekall [village and post] Kushtagi [taluk] Koppal [district] Pin code: 584166 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Faced difficulties in opening account in SBI.
Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at
[AI] Fwd: Please help me out
Dear Friends, The Yahoo account of Chandra Supriya seems to have been hacked. I request no one to reply on this email till there is telephonic confirmation from her of any such thing. This is a racket which members should be beware of. regards -- Forwarded message -- From: chandra supriya chandra_supr...@yahoo.com Date: 25 May 2010 17:03 Subject: Please help me out To: chandra_supr...@yahoo.com Hope you get this on time? Sorry I didn't inform you about my trip to Uk for a program, I am presently in Surrey and am having some difficulties here because i misplaced my wallet on my way to the hotel where my money and other valuable things were. presently my passport and my things are been held down by the hotel management pending when i make payment. I need you to help me with a loan of (1,850 pounds= $2,950) to pay my hotel bills and to get myself back home. I will appreciate whatever you can afford to assist me with, I will refund the money back to you as soon as i return, let me know if you can be of any help? ASAP. I don't have a phone where i can be reached. I am so confused right now. please let me know immediately Your help is much appreciated, Regards chandra supriya, B.A, L.L.M asst gov pleder.of High Court of AP PH :+919948347590 -- Warm regards, Subhash Chandra Vashishth Mobile: +91 (11) 9811125521 Please don't print this e-mail unless you really need to. Consider environment! To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Faced difficulties in opening account in SBI.
Few severe actions against such managers or any officials would definitly make them aware about our rights and knowledge as a customers. Its better to write against them to RBI, instead of begging our genuine rights. On 5/25/10, Kamal Verma kamalve...@pnb.co.in wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at
Re: [AI] MS Office files with E71
Hi Vetri sir, Does it mean we can view office 2003 word and excel files using the demo version of Quick Office? If so, can someone provide the link to download the same? Regards, Vamshi G M: +91 9949349497 R: +91 877 2243861 Skype: gvamshi81 www.retinaindia.org From darkness unto light -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Adhimoolam Vetrivel Murugan Sent: Tuesday, May 25, 2010 3:45 AM To: accessindia@accessindia.org.in Subject: Re: [AI] MS Office files with E71 You can open office 2003 with quickoffice, however you cannot edit or modify or edit the file. In order to do so, you need the paid version of quickoffice which costs about $18 (US. Best, Vetri. On 23/05/2010, jagadeshwari kumari jags...@gmail.com wrote: Hi mailing list mem bers! has anybody tried opening any of the MS office files in Quick Office in Nokia E71? If so, which version of talks is compatible to access those files? And also please let me know which version of MS Office files can be accessed with the same model. Thank you all, best regards K. Jagadeshwari. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Faced difficulties in opening account in SBI.
sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your
[AI] Internet banking
Hello friends, I am using internet banking facility of 'Bank of Maharashtra. After opening a page the jaws starts reading the page. Normally we press control key to stop reading but here the problem arise. When I press the control key to stop jaws reading it shows the message 'control key is disable ok. Any solution please. Thank you. Mukesh R. Baviskar 9403161157 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Difficulties in Banking
yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting
Re: [AI] Difficulties in Banking
I am sorry but I do not buy the argument that banks dont have to issue cards because of risk of fraud. How do banks deal with fraud committed on other people? It is the responsibility of banks to put in place effective sytstems to prevent fraud. The solution is not to deprive people of the right to banking. On 25 May 2010 14:39, BHAWANI SHANKAR VERMA bsvermad...@gmail.com wrote: yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From:
Re: [AI] Difficulties in Banking
Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind
Re: [AI] Difficulties in Banking
If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI
Re: [AI] promotion to group A and B posts for vh
Dear sir I am grateful for your kind information. - Original Message - From: u. srinivasan rusva...@gmail.com To: accessindia@accessindia.org.in Sent: Sunday, May 23, 2010 7:32 AM Subject: [AI] promotion to group A and B posts for vh Hi Dinesh Shukla, main hindrance is the guidelines issued bythe DOPT on 29-12-2005. We have moved to the court regarding this matter. But the case is pending for more than two years in the Chennai High Court, Madurai Bench. With regards, Srinivasan Mobile No: 094440 52635 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] T V audio receiver.
hello friends, with the help of tv tuner, power cannot be saved because, cpu consumes same or more power compared to tv directly watching. - Original Message - From: jagadeshwari kumari jags...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 8:51 AM Subject: Re: [AI] T V audio receiver. Hi Ammen, this is Jagadeshwari mailing you. You can opt for an internal TV tuner to be fixed inside the PCU itself. Right now, I am using Aver Media 6 where around 35-40 channels are available which costs 1850 in Bengaluru, but Pinackle is another brand which is bit expensive than the one I am using. Please try any one of these so that you can use the power. Make sure that you are connected with the cable to avail this facility, all the very best. On 5/23/10, AMEEN ameen.etta...@gmail.com wrote: Dear friends, now-a-days, T V channels telecast a variety of programs on different subjects. But when a visually impaired person use a T V set, it will be a power wasting. If we get a T V audio receiver, how nice it would be! I don't know whether any such device is available in the market. If you have any idea about it, please let me know. With regards, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Faced difficulties in opening account in SBI.
Folks, I think, we should learn to be rude. May be we should do this. Approach the bank and if denied for any facility in spite having all necessary pre-requesites like any other customer, ask the BM to give the same in writing. Either they have to give us all the facilities or should reject our application by writing. In my view, we don't even need to show any circulars. Is the other customers showing any circular to avail any facility? If not, why should we do when we will be same kind of transactions? It's banks responsibility to know the rules that exist. Cheers, Srinivasu On 5/25/10, mahendra gal...@chello.at wrote: sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or
Re: [AI] Difficulties in Banking
going by some of the argument from a bankers perspective, the best option seems to be depriving the visually challenged from availing any banking facility, including an account itself. the entire argument of bank being concerned about the possible risk for the visually challenged, the best way of helping the person from their point of view is to tell him or her not avail any banking facility. in when you work your salary goes to your bank account or is processed through a bank. since you are blind you might be cheated at some point. so it is better you don't work at all so that you don't have to deal with a bank. sorry, but that logic is absolute nonsense. On 5/25/10, Subramani L lsubram...@deccanherald.co.in wrote: If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility.
Re: [AI] Faced difficulties in opening account in SBI.
I second that, it is the responsibility of the BM to read and comprehend the circular of their master authority and also their duty to produce circular / orders when denying services to any customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Srinivasu Chakravarthula Sent: Tuesday, May 25, 2010 8:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Folks, I think, we should learn to be rude. May be we should do this. Approach the bank and if denied for any facility in spite having all necessary pre-requesites like any other customer, ask the BM to give the same in writing. Either they have to give us all the facilities or should reject our application by writing. In my view, we don't even need to show any circulars. Is the other customers showing any circular to avail any facility? If not, why should we do when we will be same kind of transactions? It's banks responsibility to know the rules that exist. Cheers, Srinivasu On 5/25/10, mahendra gal...@chello.at wrote: sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please
Re: [AI] Faced difficulties in opening account in SBI.
if some of our friends are concerned about their banks being 'deformed', rather than preaching submission to the disabled, they can engage with the hideous structures of denial that exist within these institutions. I care more about my rights and claims than that of the name of some discriminating bloody brand. if the brand wants to maintain its good name, then it has to go by the law of the land. not by idiocy and nonsensesm. On 5/25/10, Srinivasu Chakravarthula sriniv...@srinivasu.org wrote: Folks,heir banks being 'deformed', rather than preaching submission I think, we should learn to be rude. May be we should do this. Approach the bank and if denied for any facility in spite having all necessary pre-requesites like any other customer, ask the BM to give the same in writing. Either they have to give us all the facilities or should reject our application by writing. In my view, we don't even need to show any circulars. Is the other customers showing any circular to avail any facility? If not, why should we do when we will be same kind of transactions? It's banks responsibility to know the rules that exist. Cheers, Srinivasu On 5/25/10, mahendra gal...@chello.at wrote: sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to
Re: [AI] Faced difficulties in opening account in SBI.
hello sir in this regard i want to write here that i my self gat a t m card from s b i behalf of my own account and i took home loan so i think you should get same faciltyes from the bank with thank's malkit singh e mail malkit.b...@gmail.com skype id malkitsingh91 - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 11:55 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] T V audio receiver.
On 5/25/10, m.chandrashekar chandru...@gmail.com wrote: hello friends, with the help of tv tuner, power cannot be saved because, cpu consumes same or more power compared to tv directly watching. - Original Message - From: jagadeshwari kumari jags...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 8:51 AM Subject: Re: [AI] T V audio receiver. Hi Ammen, this is Jagadeshwari mailing you. You can opt for an internal TV tuner to be fixed inside the PCU itself. Right now, I am using Aver Media 6 where around 35-40 channels are available which costs 1850 in Bengaluru, but Pinackle is another brand which is bit expensive than the one I am using. Please try any one of these so that you can use the power. Make sure that you are connected with the cable to avail this facility, all the very best. On 5/23/10, AMEEN ameen.etta...@gmail.com wrote: Dear friends, now-a-days, T V channels telecast a variety of programs on different subjects. But when a visually impaired person use a T V set, it will be a power wasting. If we get a T V audio receiver, how nice it would be! I don't know whether any such device is available in the market. If you have any idea about it, please let me know. With regards, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in hello i am using a tv tuner [index tv combo box model number 160] it is a special device only for tv. a cable connection and 6 volt adapter is the only requirement. speaker is builtin, if we want to watch program it is possible to connect to computer moniter. 2 years back its cost was 950. i already sent this information to accessindia as a respons to ameen 2 days back but i can't see that mail so i am sending this information again. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] MS Office files with E71
Hi Vamshi It is based on the kind of cellphone that you own. If you have third edition 9.1/9.2, the the chances are that they have quickofice viewer preinstalled. For second edition phones like the N72, go to blindsea site and click second edition third party software. http://www.blindsea.com Best, Vetri. On 25/05/2010, Vamshi G gvamsh...@gmail.com wrote: Hi Vetri sir, Does it mean we can view office 2003 word and excel files using the demo version of Quick Office? If so, can someone provide the link to download the same? Regards, Vamshi G M: +91 9949349497 R: +91 877 2243861 Skype: gvamshi81 www.retinaindia.org From darkness unto light -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Adhimoolam Vetrivel Murugan Sent: Tuesday, May 25, 2010 3:45 AM To: accessindia@accessindia.org.in Subject: Re: [AI] MS Office files with E71 You can open office 2003 with quickoffice, however you cannot edit or modify or edit the file. In order to do so, you need the paid version of quickoffice which costs about $18 (US. Best, Vetri. On 23/05/2010, jagadeshwari kumari jags...@gmail.com wrote: Hi mailing list mem bers! has anybody tried opening any of the MS office files in Quick Office in Nokia E71? If so, which version of talks is compatible to access those files? And also please let me know which version of MS Office files can be accessed with the same model. Thank you all, best regards K. Jagadeshwari. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] About Free and Open-Source Clamwin Antivirus.
On 5/25/10, Amiyo Biswas amiyo.bis...@gmail.com wrote: Hello, I came across clamwin antivirus, a free and open source programme. It has a portable version and I have used it successfully. I have not yet tested the desktop version since my nod32 installation is working fine. If you want to try it, go to the developer's web site: www.clamwin.com With Best regards, Amiyo Biswas. Cell: 91-9433464329 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in hello i am using a free and open source virus free operating system if you any one want to test please search ubuntu.com To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Query on ipad and ipod
Is I-pad available in India? They made it available here in the US market just a few weeks ago. Vetri. On 25/05/2010, Kiran Kaja kirankaj...@gmail.com wrote: The iPod Touch, iPhone 3GS and the iPad all have Voice Over screen reader as well as the Zoom screen magnification capabilities. you control VoiceOver with a set of touch gestures which are not really difficult to learn. Regards, Kiran On Tue, May 25, 2010 at 8:22 AM, Prashant Naik pran...@gmail.com wrote: Dear Friends, Please provide me some details/inputs on accessibility of IPOD and IPAD from Apple. Mac is accessible as it has voice over screen reader but what about ipods and ipads which have touch screen operation. Any particular models of these which are accessible, etc. Best regards, Prashant Naik To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Query on ipad and ipod
It is available, though not so easily and not out of metros. -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Adhimoolam Vetrivel Murugan Sent: Tuesday, May 25, 2010 10:59 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Query on ipad and ipod Is I-pad available in India? They made it available here in the US market just a few weeks ago. Vetri. On 25/05/2010, Kiran Kaja kirankaj...@gmail.com wrote: The iPod Touch, iPhone 3GS and the iPad all have Voice Over screen reader as well as the Zoom screen magnification capabilities. you control VoiceOver with a set of touch gestures which are not really difficult to learn. Regards, Kiran On Tue, May 25, 2010 at 8:22 AM, Prashant Naik pran...@gmail.com wrote: Dear Friends, Please provide me some details/inputs on accessibility of IPOD and IPAD from Apple. Mac is accessible as it has voice over screen reader but what about ipods and ipads which have touch screen operation. Any particular models of these which are accessible, etc. Best regards, Prashant Naik To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.or g.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org .in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
[AI] Moderator: Re: Faced difficulties in opening account in SBI.
Hello all May I remind, that we need to be in control of our words and to use gentlemen's language. Some of the words in the trailing mail is not acceptable in the list. I am not putting curbs on expression or towing a line of thought. What I gather, a good many have expressed liberally and good many have fought their way out armed with the circular from the regulatory bodies. There is a long way to go to translate these laws to operate in the grassroot level. It is here where action from each one of comes to play. I am happy to see the beligerent mood of the members on this issue. I trust, members would steadfastly fight for their rightful share of dignity and inclusive place in the society. In the other hand we should also work in close coordination of the authorities to strengthen laws and regulations which will see us through better times tomorrow. Harish Kotian - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:18 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. if some of our friends are concerned about their banks being 'deformed', rather than preaching submission to the disabled, they can engage with the hideous structures of denial that exist within these institutions. I care more about my rights and claims than that of the name of some discriminating bloody brand. if the brand wants to maintain its good name, then it has to go by the law of the land. not by idiocy and nonsensesm. On 5/25/10, Srinivasu Chakravarthula sriniv...@srinivasu.org wrote: Folks,heir banks being 'deformed', rather than preaching submission I think, we should learn to be rude. May be we should do this. Approach the bank and if denied for any facility in spite having all necessary pre-requesites like any other customer, ask the BM to give the same in writing. Either they have to give us all the facilities or should reject our application by writing. In my view, we don't even need to show any circulars. Is the other customers showing any circular to avail any facility? If not, why should we do when we will be same kind of transactions? It's banks responsibility to know the rules that exist. Cheers, Srinivasu On 5/25/10, mahendra gal...@chello.at wrote: sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in
[AI] Please help me.
Hai all, i am anew user and cannot configer outlook express properly so what could i do, please tell me step by step details, my phone no, 09687362272 thankyou. On 5/25/10, sreejith k vadaseri mobile 09947303135 kerala sreejthsl...@gmail.com wrote: On 5/25/10, Amiyo Biswas amiyo.bis...@gmail.com wrote: Hello, I came across clamwin antivirus, a free and open source programme. It has a portable version and I have used it successfully. I have not yet tested the desktop version since my nod32 installation is working fine. If you want to try it, go to the developer's web site: www.clamwin.com With Best regards, Amiyo Biswas. Cell: 91-9433464329 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in hello i am using a free and open source virus free operating system if you any one want to test please search ubuntu.com To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Please help me.
hello dear, pleas go to this link and follow the procedure. http://www.oeupdates.com/Setup-Outlook-Express-Gmail-Access.html On 5/25/10, umar luhar umarluha...@gmail.com wrote: Hai all, i am anew user and cannot configer outlook express properly so what could i do, please tell me step by step details, my phone no, 09687362272 thankyou. On 5/25/10, sreejith k vadaseri mobile 09947303135 kerala sreejthsl...@gmail.com wrote: On 5/25/10, Amiyo Biswas amiyo.bis...@gmail.com wrote: Hello, I came across clamwin antivirus, a free and open source programme. It has a portable version and I have used it successfully. I have not yet tested the desktop version since my nod32 installation is working fine. If you want to try it, go to the developer's web site: www.clamwin.com With Best regards, Amiyo Biswas. Cell: 91-9433464329 To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in hello i am using a free and open source virus free operating system if you any one want to test please search ubuntu.com To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in -- Woods are dark and deep, I have promises to keep, And I have miles to go before I sleep. sunil sangtani To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Accessibility of Google Chrome
google chrome is not accessible in windows and linux but in apple mac it is - Original Message - From: Srinivasu Chakravarthula sriniv...@srinivasu.org To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:39 PM Subject: Re: [AI] Accessibility of Google Chrome Hi, I haven't used Chrome with screen readers - but just found list of keyboard shortcuts - http://www.google.com/support/chrome/bin/answer.py?answer=95743 Thanks, Srinivasu On Tue, May 25, 2010 at 11:07 AM, Arpit Jain arpit@gmail.com wrote: Hi! Unfortunately, as like any other google product, this product is also not accessible. On 5/25/10, Surinder suna1...@gmail.com wrote: Hi, Is Google Chrome accessible with Jaws? If yes, with which version. Thanks SN To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in -- Best regards, Srinivasu Chakravarthula Mobile: +91 990 081 0881 Website: http://www.srinivasu.org Follow me on Twitter: http://twitter.com/sriniworld/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Faced difficulties opening bank accounts
Hi all, Rajiv Rajan, activist has also been in a running battle with his bank for over a year now (he has no visual impairment - rather he has cerebral palsy and is wheelchair dependent) No access but still has to be present to withdraw money No thumbprint verifications ATM card issue denied Constant insistence on Joint signatory, witness etc This thread was started just after yet another encounter with his bank. Disability Rights Alliance Tamil Nadu is pleased to present to India's PwD it's second focus blog...after railways,,,it's now banking resources. It has user experiences, RBI circulars, CCOD notification, Court orders, Pincha's citizen journalist video on his experience, guidelines etc. Hope this helps the larger pan-Indian cross-disability community! It can be accessed at http://draindiamoney.blogspot.com/ The page structure is as linked below. Do keep in mind that this is still a work in progress. - INTERACTIONS http://draindiamoney.blogspot.com/ - RBI GUIDELINEShttp://draindiamoney.blogspot.com/p/rbi-circular-on-providing-banking.html - DPO BANKING GUIDELINEShttp://draindiamoney.blogspot.com/p/guidelines-for-banking-association.html - LOANS - PNB MEMOhttp://draindiamoney.blogspot.com/p/loans-pnb-memo.html - ATMs (XRCVC)http://draindiamoney.blogspot.com/p/accessible-atms-xrcvc.html - RESOURCES http://draindiamoney.blogspot.com/p/resources.html - MEDIA GALLERYhttp://draindiamoney.blogspot.com/p/snapshot-gallery.html 6. Moderator: Re: Faced difficulties in opening account in SBI. (harish) Message-ID: 260b5fae286f43dc90636334ee272...@kotian Content-Type: text/plain; format=flowed; charset=iso-8859-1; reply-type=original Hello all May I remind, that we need to be in control of our words and to use gentlemen's language. Some of the words in the trailing mail is not acceptable in the list. I am not putting curbs on expression or towing a line of thought. What I gather, a good many have expressed liberally and good many have fought their way out armed with the circular from the regulatory bodies. There is a long way to go to translate these laws to operate in the grassroot level. It is here where action from each one of comes to play. I am happy to see the beligerent mood of the members on this issue. I trust, members would steadfastly fight for their rightful share of dignity and inclusive place in the society. In the other hand we should also work in close coordination of the authorities to strengthen laws and regulations which will see us through better times tomorrow. Harish Kotian - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:18 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. if some of our friends are concerned about their banks being 'deformed', rather than preaching submission to the disabled, they can engage with the hideous structures of denial that exist within these institutions. I care more about my rights and claims than that of the name of some discriminating bloody brand. if the brand wants to maintain its good name, then it has to go by the law of the land. not by idiocy and nonsensesm. On 5/25/10, Srinivasu Chakravarthula sriniv...@srinivasu.org wrote: Folks,heir banks being 'deformed', rather than preaching submission I think, we should learn to be rude. May be we should do this. Approach the bank and if denied for any facility in spite having all necessary pre-requesites like any other customer, ask the BM to give the same in writing. Either they have to give us all the facilities or should reject our application by writing. In my view, we don't even need to show any circulars. Is the other customers showing any circular to avail any facility? If not, why should we do when we will be same kind of transactions? It's banks responsibility to know the rules that exist. Cheers, Srinivasu On 5/25/10, mahendra gal...@chello.at wrote: sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that
Re: [AI] Difficulties in Banking
Why is it that the banks are so firm in denying us our due rights? In fact, it is our right not only to have accounts and subsequent facilities (check book-ATM card-netbanking etc.), but also to have proper and smooth access to these facilities. The authorities, ranging from the local to the national, have appeared more or less unwilling to provide us accessibility measures. Denial, thus, has become a easy means of escape for the authorities. Bank managers can join our struggle, in fact, by coming out of this escapism and advocating, with all their capacities, our due rights. It is quite unfortunate that instead of doing so, our friends here claiming to represent the banker's perspective are advocating things that are quite retrogressive in nature. The solution is to facilitate access instead of denying us our rights. The bank managers can either be partisans to our rights or remain neutral and follow the guidelines and the law of the land. Denial, in any case, must not have any place in the entire debate. - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:07 PM Subject: Re: [AI] Difficulties in Banking going by some of the argument from a bankers perspective, the best option seems to be depriving the visually challenged from availing any banking facility, including an account itself. the entire argument of bank being concerned about the possible risk for the visually challenged, the best way of helping the person from their point of view is to tell him or her not avail any banking facility. in when you work your salary goes to your bank account or is processed through a bank. since you are blind you might be cheated at some point. so it is better you don't work at all so that you don't have to deal with a bank. sorry, but that logic is absolute nonsense. On 5/25/10, Subramani L lsubram...@deccanherald.co.in wrote: If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To:
Re: [AI] Difficulties in Banking
yes, now the entire discussion is rolled back. the matter is whether a customer should give undertaking or not. if 2-3 line undertaking solve your problem, then what is the matter. practice of undertaking is all for general, not for blind customers. we take undertaking in minor account, some times in pension account, if a pensioner is to old, unable to execute his transactions and can not step up to the branch. blind person has to face many problem in his daily living, banking is one of them. do we get barrier free environment in our city? we have PWD act for it. not only blind, each and every type of disabled person must have full right to get all services. whether it is banking, telecom, railways, airlines, electricity. law and rules are the guidelines. the person sitting on the chair, how he interpreted this law. my suggestion is don't be a brand loyal, be a system loyal. if you want to buy a soft drink, there are to many shops, being an employee of PNB, if my bank denies any services to me, i won't hesitate to avail that particular service from another bank. suppose, if your salary account exist with ABC bank but their loan rates are higher then XYZ bank, then you will bank, then you will fopefully won't avail the loan facility from that bank. - Original Message - From: Mukesh Sharma mrmukeshsha...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:57 PM Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply
Re: [AI] Difficulties in Banking
i presented here the banker's part because, while fighting for our rights, we should be prepared for such types of arguments. we have to face such difficulties not only in banking, but, also availing other services. even, some times we unable to get our tickets from railway counters. here in chhattisgarh, there is no state transport corporation, a blind person require special bus pass from RTO office to avail facility from private operators, some times private bus operators do not stop the bus. in some cases they compelled the blind person to get down from their bus. however, with the help of NFB, CG, branch we solved many cases and made severe penalties to the bus operators. please go through the entire discussion, i never opposed the banking facilities for disabled persons. - Original Message - From: Viraj Kafle vka...@gmail.com To: accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 7:48 AM Subject: Re: [AI] Difficulties in Banking Why is it that the banks are so firm in denying us our due rights? In fact, it is our right not only to have accounts and subsequent facilities (check book-ATM card-netbanking etc.), but also to have proper and smooth access to these facilities. The authorities, ranging from the local to the national, have appeared more or less unwilling to provide us accessibility measures. Denial, thus, has become a easy means of escape for the authorities. Bank managers can join our struggle, in fact, by coming out of this escapism and advocating, with all their capacities, our due rights. It is quite unfortunate that instead of doing so, our friends here claiming to represent the banker's perspective are advocating things that are quite retrogressive in nature. The solution is to facilitate access instead of denying us our rights. The bank managers can either be partisans to our rights or remain neutral and follow the guidelines and the law of the land. Denial, in any case, must not have any place in the entire debate. - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:07 PM Subject: Re: [AI] Difficulties in Banking going by some of the argument from a bankers perspective, the best option seems to be depriving the visually challenged from availing any banking facility, including an account itself. the entire argument of bank being concerned about the possible risk for the visually challenged, the best way of helping the person from their point of view is to tell him or her not avail any banking facility. in when you work your salary goes to your bank account or is processed through a bank. since you are blind you might be cheated at some point. so it is better you don't work at all so that you don't have to deal with a bank. sorry, but that logic is absolute nonsense. On 5/25/10, Subramani L lsubram...@deccanherald.co.in wrote: If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to
Re: [AI] Difficulties in Banking
I recently tried to make a transaction online using my SBI debit card through CCAvenue. The transaction got stuck in the final stage. The amount got debited from my account but remained uncredited to the merchant. I complained giving reference to the transaction number and the amount got duely refunded by CCAvenue. To the best of my knowledge, nobody lost any job during the process. Such things can happen to any customer regardless of one is disabled or not, and things can be thus sorted out. But I don't think the authorities who are hell bent on denying us our rights are at all concerned of the safety of our money. Had this been a case, they could have advocated for accesibility instead of depriving us of things we want to avail. Of course, as rightly been pointed out, the same or similar kind of logic is used to deprive us of our various other rights and requirements, such as education and employment. I hope our friends claiming to understand the banker's perspectives also understand the essence of our struggle, whether the particular one against the denial in the banks or the broader one of the denial virtually everywhere. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: mrmukeshsha...@gmail.com; accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 7:22 PM Subject: Re: [AI] Difficulties in Banking If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial
Re: [AI] Difficulties in Banking
The discussion has not rolled back by any means. We are not talking about general undertaking that every customer has to give, but unnecessary impositions made on people on the basis of their disabilities. Is asking NOC from the parents of a capable visually challenged a general undertaking? Of course, one can always choose between brands. But when brands indulge in whatever they want in order to maximise profit or to corner people of certain sections of society, only talking about choice would not be politically correct. I am quite happy with SBI, but does that mean that I should keep mum and remain complacent when someone, not me, is denied or is illogically imposed by the PNB, or any other bank for that matter? When a precedence gets established, particularly a wrong one, it does not take much time to spread and be widely accepted. The same applies to the precedence of denial. We can always boycott one for the other, but at the same time it is our right as well as obligation to speak against and thoroughly expose those involving in cornering certain sections of society in one way or the other. - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: mrmukeshsha...@gmail.com; accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 8:07 AM Subject: Re: [AI] Difficulties in Banking yes, now the entire discussion is rolled back. the matter is whether a customer should give undertaking or not. if 2-3 line undertaking solve your problem, then what is the matter. practice of undertaking is all for general, not for blind customers. we take undertaking in minor account, some times in pension account, if a pensioner is to old, unable to execute his transactions and can not step up to the branch. blind person has to face many problem in his daily living, banking is one of them. do we get barrier free environment in our city? we have PWD act for it. not only blind, each and every type of disabled person must have full right to get all services. whether it is banking, telecom, railways, airlines, electricity. law and rules are the guidelines. the person sitting on the chair, how he interpreted this law. my suggestion is don't be a brand loyal, be a system loyal. if you want to buy a soft drink, there are to many shops, being an employee of PNB, if my bank denies any services to me, i won't hesitate to avail that particular service from another bank. suppose, if your salary account exist with ABC bank but their loan rates are higher then XYZ bank, then you will bank, then you will fopefully won't avail the loan facility from that bank. - Original Message - From: Mukesh Sharma mrmukeshsha...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:57 PM Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original
Re: [AI] Difficulties in Banking
Yes. Nobody has opposed banking facilities for the blind here. But let us also not give the denying authorities a cushion in the name of understanding their plight. To say what has already been said by many, their are laws, rules and guidelines for the bank authorities to follow. Not following them for any nice-sounding excuse is a fallacy and has to be challenged. If the bus operators had to pay severe penalties for denying or harassing the person with disabilities, why should we be soft towards the erring bank managers. - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 8:22 AM Subject: Re: [AI] Difficulties in Banking i presented here the banker's part because, while fighting for our rights, we should be prepared for such types of arguments. we have to face such difficulties not only in banking, but, also availing other services. even, some times we unable to get our tickets from railway counters. here in chhattisgarh, there is no state transport corporation, a blind person require special bus pass from RTO office to avail facility from private operators, some times private bus operators do not stop the bus. in some cases they compelled the blind person to get down from their bus. however, with the help of NFB, CG, branch we solved many cases and made severe penalties to the bus operators. please go through the entire discussion, i never opposed the banking facilities for disabled persons. - Original Message - From: Viraj Kafle vka...@gmail.com To: accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 7:48 AM Subject: Re: [AI] Difficulties in Banking Why is it that the banks are so firm in denying us our due rights? In fact, it is our right not only to have accounts and subsequent facilities (check book-ATM card-netbanking etc.), but also to have proper and smooth access to these facilities. The authorities, ranging from the local to the national, have appeared more or less unwilling to provide us accessibility measures. Denial, thus, has become a easy means of escape for the authorities. Bank managers can join our struggle, in fact, by coming out of this escapism and advocating, with all their capacities, our due rights. It is quite unfortunate that instead of doing so, our friends here claiming to represent the banker's perspective are advocating things that are quite retrogressive in nature. The solution is to facilitate access instead of denying us our rights. The bank managers can either be partisans to our rights or remain neutral and follow the guidelines and the law of the land. Denial, in any case, must not have any place in the entire debate. - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:07 PM Subject: Re: [AI] Difficulties in Banking going by some of the argument from a bankers perspective, the best option seems to be depriving the visually challenged from availing any banking facility, including an account itself. the entire argument of bank being concerned about the possible risk for the visually challenged, the best way of helping the person from their point of view is to tell him or her not avail any banking facility. in when you work your salary goes to your bank account or is processed through a bank. since you are blind you might be cheated at some point. so it is better you don't work at all so that you don't have to deal with a bank. sorry, but that logic is absolute nonsense. On 5/25/10, Subramani L lsubram...@deccanherald.co.in wrote: If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To:
Re: [AI] Faced difficulties in opening account in SBI.
I think the best person for the joint account is wife. My priority was to solve the problem so first of all I requested to BM when he refused, I showed him the RBI guide line which I downloaded from Pratik's home page. Devendra Nikose - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can do is to beg my money from the banker because he thinks more than the safety of my money than what I can think of it myself... So much for the right approach!!! Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 1:01 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Such approach is better than deforming the bank. Kamal Verma. - Original Message - From: devendra d_nik...@yahoo.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 12:25 PM Subject: [AI] Faced difficulties in opening account in SBI. Hello friends, I opened account in SBI. when I applied for ATM card and cheque book, the bank manager refused it. He suggested me to convert the account into a joint account. After converting the account into a joint account with my wife, the manager issued both ATM and cheque book in the name of my wife. I made online complain through the website of SBI and I received a call from the Bhopal SBI that they will issue me the ATM card after installing screen reading software in the local ATM machine. Regards Devendra Nikose To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Re: [AI] Difficulties in Banking
If ATM card has been issued to a blind person it is his duty to use his ATM card with a reliable person. If he doesn't do so, It is his responsibility not to the bank. Devendra Nikose - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:09 PM Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To:
Re: [AI] Difficulties in Banking
First of all you have to take precaution. Use your ATM card with a reliable person. If you are doubtful that you may be cheated, Don't use it. In this condition it is better to go for manual cash withdrawal. I did so many time when my wife or daughter not there. Devendra Nikose - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:09 PM Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal
Re: [AI] Difficulties in Banking
no sir, I am not agree with you at all. here, nobody is favoring to the bankers but because many of us have been working in the different banks for the last several years so we are fully aware with the technical problems may accurse. may be many of us are not aware of them at all. its easy to criticize anyone here without knowing the facts/technical issues really the bankers are facing in daily routine work but I request to all of you, please be patience because bankers are also the part of society and their objections are also genuine but more or less, these facilities are quite dangerous for the blind persons. this is also important that if any blind person ask for all these facilities, the undertaking must be given by the accountholder, not by the parrents. this is quite illogical at all because only accountholder has a right to take any decision about his own account but this undertaking must be taken in presence of his nominee of the same account. Thanks With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Viraj Kafle vka...@gmail.com To: accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 7:48 AM Subject: Re: [AI] Difficulties in Banking Why is it that the banks are so firm in denying us our due rights? In fact, it is our right not only to have accounts and subsequent facilities (check book-ATM card-netbanking etc.), but also to have proper and smooth access to these facilities. The authorities, ranging from the local to the national, have appeared more or less unwilling to provide us accessibility measures. Denial, thus, has become a easy means of escape for the authorities. Bank managers can join our struggle, in fact, by coming out of this escapism and advocating, with all their capacities, our due rights. It is quite unfortunate that instead of doing so, our friends here claiming to represent the banker's perspective are advocating things that are quite retrogressive in nature. The solution is to facilitate access instead of denying us our rights. The bank managers can either be partisans to our rights or remain neutral and follow the guidelines and the law of the land. Denial, in any case, must not have any place in the entire debate. - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:07 PM Subject: Re: [AI] Difficulties in Banking going by some of the argument from a bankers perspective, the best option seems to be depriving the visually challenged from availing any banking facility, including an account itself. the entire argument of bank being concerned about the possible risk for the visually challenged, the best way of helping the person from their point of view is to tell him or her not avail any banking facility. in when you work your salary goes to your bank account or is processed through a bank. since you are blind you might be cheated at some point. so it is better you don't work at all so that you don't have to deal with a bank. sorry, but that logic is absolute nonsense. On 5/25/10, Subramani L lsubram...@deccanherald.co.in wrote: If I were to follow Bhavani's rationale, my bank manager is more worried about my money's safety than I am. So concerned he is that he would never let me take the money in the easiest way I can. Wonderful. First of, pl get this clear. I can't see, but I am capable of deciding for myself whether the person I am going with to the ATM is trustworthy enough or not. Ok, even if I were to lose some money, it would allrt me of not getting myself in that situation again. That is how we all learn. The problem with bankers not letting us use ATM is that they are posing a bigger problem to me than the problem I already face. For instance, I have to stand in the queue to withdraw the money, where I have to fill in the withdrawal form -for which I have to rely on a stranger- and then collect the cash and count the currency in front of many strangers then expect to get back to my office hoping not to be mugged by miscreants who may be following me from the bank to my office. This is safer than ATM according to my bankers. Of course, now I know that they are worried about their job and their safety. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Mukesh Sharma Sent: Tuesday, May 25, 2010 6:58 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers
Re: [AI] Moderator: Re: Faced difficulties in opening account in SBI.
hello sir if accessindia can mail the selected problems with ATM issue to the consernt authority. it will be a help to this community. On 5/25/10, harish har...@accessindia.org.in wrote: Hello all May I remind, that we need to be in control of our words and to use gentlemen's language. Some of the words in the trailing mail is not acceptable in the list. I am not putting curbs on expression or towing a line of thought. What I gather, a good many have expressed liberally and good many have fought their way out armed with the circular from the regulatory bodies. There is a long way to go to translate these laws to operate in the grassroot level. It is here where action from each one of comes to play. I am happy to see the beligerent mood of the members on this issue. I trust, members would steadfastly fight for their rightful share of dignity and inclusive place in the society. In the other hand we should also work in close coordination of the authorities to strengthen laws and regulations which will see us through better times tomorrow. Harish Kotian - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 9:18 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. if some of our friends are concerned about their banks being 'deformed', rather than preaching submission to the disabled, they can engage with the hideous structures of denial that exist within these institutions. I care more about my rights and claims than that of the name of some discriminating bloody brand. if the brand wants to maintain its good name, then it has to go by the law of the land. not by idiocy and nonsensesm. On 5/25/10, Srinivasu Chakravarthula sriniv...@srinivasu.org wrote: Folks,heir banks being 'deformed', rather than preaching submission I think, we should learn to be rude. May be we should do this. Approach the bank and if denied for any facility in spite having all necessary pre-requesites like any other customer, ask the BM to give the same in writing. Either they have to give us all the facilities or should reject our application by writing. In my view, we don't even need to show any circulars. Is the other customers showing any circular to avail any facility? If not, why should we do when we will be same kind of transactions? It's banks responsibility to know the rules that exist. Cheers, Srinivasu On 5/25/10, mahendra gal...@chello.at wrote: sure awareness about us is very importent, but BM must follow the rules. no discussion about that. At 11:01 AM 5/25/2010, you wrote: Of course, we have to fight for our rights. I have made efforts many times with various banks for facility of ATM card, net banking, vehicle loan, etc. to the blind people. We cannot change the attitude of such bank managers or administrators by only rules and regulations. We have to make publicity at large to let such managers/administrators aware of our capabilities, problems and our existence too Thanks. Kamal Verma - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:39 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. Thank god that he deals with the bank manager who understands that being blind doesn't impair his intelligence. Listen Kamal... I am not here to malign the public image of PNB or accuse the bank of wrong doing. If you ar fair and understand the fact that they, like so many offenders of the RBI regulations in the past, have failed to take into account the rights of a visually challenged person and so they are answerable. Their offence cannot be left unquestioned because they have reputation. It looks like more branch managers of that particular bank has caused problems to the visually challenged. So, we are discussing about them Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Tuesday, May 25, 2010 2:16 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Faced difficulties in opening account in SBI. Devendra Nikose is availing all the facilities from PNB. He is a blind customer of PNB. - Original Message - From: Subramani L lsubram...@deccanherald.co.in To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 2:10 PM Subject: Re: [AI] Faced difficulties in opening account in SBI. My wife is not living with me, but I need to pay my bills. So... If I were to do the right thing, I must first look out for a joint account holder and then go to the bank instead of pressurising the bank to give mee my account in my name. Bcause, according to you, asking the bank to give me services which they give for others is deforming them. As a tax paying citizen, the best I can
Re: [AI] Difficulties in Banking
Naturally article 14 of constitution places all on equal footing, taking relevant factors into account whenever necessary. In legal terminology, we call it as non-arbitrariness, and classification based on intelligible differentia having rational nexus to objective to be achieved. If disability can be proved to have any rational nexus with objective to be achieved, then legitimate differentiation may be permitted. I am afraid visual disability does not have any such nexus in matter of banking facilities, and so differentiation based on it is arbitrary and bad in law. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Monday, May 24, 2010 7:36 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking what about those blind persons availing check book and other banking facilities before the laws framed, even this pwd act 1995? - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:52 PM Subject: Re: [AI] Difficulties in Banking No, it is not question of ego. It is the question of rule of law versus arbitrariness! Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Asudani, Rajesh Sent: Monday, May 24, 2010 5:50 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking If the customer is a major, why should he, on earth produce NOC from parents? Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 5:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma Sent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules and circulars, but being a Branch Manager, it seems impractical to issue ATM card to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma - Original Message - From: Mahesh Panicker maheshspanic...@gmail.com To:
Re: [AI] RBI order on ATM card.
Yes, Subramani, I have already stated that in this country rules of regulators have practically symbolic value. Though legally bound to follow them, banks hardly bother to do so except maintaining CRR etc. In inspection after inspection, our inspecting officers provide horrible reports of neglect in vital areas. Such rules pertaining to marginalized sections like VI are hardly looked into even by our inspecting officers. I know I am being treacherous to my institution and nobody would admit such things on record, but such is truth from a cynic's point of view. You can observe it for yourself, by reading all speeches about financial inclusion. Though RBI has issued circulars a couple of years back, hardly any high official mentions about disability while dwelling on financial inclusion. They do not look at inclusion of disabled yet as mainstream financial inclusion. It is perhaps, charity oriented yet. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Subramani L Sent: Monday, May 24, 2010 8:45 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. It is absolutely preposterous when bankrs turn to us and say that they don't know anything about the RBI regulations. My question is: if I drive without a registration plate or fail to produce my license while driving and then turn to someone and say that I don't know such a rule exist, will anyone accept this? Then why should we always --ALWAYS-- take no for an answer when it comes to a mindless bank manager rejecting RBI circular, which, ironically, has come from the authority that regulates banking in this country? Is it then given that banks are used to violating rules like these regularly? Members of banking fraternity, kindly explain. Subramani -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rohiet A. Patil Sent: Monday, May 24, 2010 8:26 PM To: accessindia@accessindia.org.in Subject: Re: [AI] RBI order on ATM card. Please ask your branch manager to refer to the point number 10 of RBI master cercular for customer service. All the guidelines are there. Further, you can visit http://www.prateek agarwal.webs.com for the copy of the cercular from RBI and guidelines from IBA. Thanks and regards, Rohiet - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia accessindia@accessindia.org.in Sent: Monday, May 24, 2010 12:58 PM Subject: [AI] RBI order on ATM card. Dear friends, today I asked my bank for ATM card. But they rejected to do so. My bank is: Union bank of India-Kumarapuram branch in Ernakulam DT. Kerala. They said, they don't know anything about the RBI order regarding the same. So if anyone send me the copy of the order to my personal ID, it would be a great help. Thanks in advance, Ameen. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.i n To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page
Re: [AI] Difficulties in Banking
I can also reply like this: From: Reserve Bank of India: Dear Bhavani Please refer to your letter issued to a blind customer (a copy of which has been marked to us by customer), denying ATM on the ground that your branch does not have accessible ATM according to RBI circular and so his/her application is kept pending. Now, please mark two things: 1. It is nowhere prescribed that a customer has to operate ATM all alone. ATM is issued to facilitate banking transactions and it is made clear to customer that he should not share password etc. with others to avoid inconvenience and fraud. The fact that a blind customer has to operate ATM by employing means other than sight is not at all relevant for giving him facility. In case such a use is misused and customer is defrauded, bank is not going to incur any liability, legally. 2. The fact that we have issued the circular about affording all banking facilities to visually impaired customers, should leave you in no doubt that they are legal persons and are fully responsible for their effective use by employing any alternative technical or human means. Thanking you XYZ Banking ombudsman RBI Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 8:19 AM To: B. R. Nautial; access india Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards.
Re: [AI] Difficulties in Banking
The same was to be happend in case of Rajkumar Sahu in Bank of India regarding his overdraft account. After my interference it could resolved with great difficulty. Kamal Verma - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:09 PM Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To:
Re: [AI] Difficulties in Banking
No dear It is not right thing no official is loosing their jobs due to issuing a ATM to blind persons. It is all customers responsibility to keep it safe. - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:09 PM Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma kamalve...@pnb.co.in To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in Banking Dear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma - Original Message - From: Asudani, Rajesh rajeshasud...@rbi.org.in To: accessindia@accessindia.org.in Sent:
Re: [AI] Difficulties in Banking
No no taking any extra declaration from VI which is against the right to equality. riginal Message - From: Viraj Kafle vka...@gmail.com To: accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 8:42 AM Subject: Re: [AI] Difficulties in Banking The discussion has not rolled back by any means. We are not talking about general undertaking that every customer has to give, but unnecessary impositions made on people on the basis of their disabilities. Is asking NOC from the parents of a capable visually challenged a general undertaking? Of course, one can always choose between brands. But when brands indulge in whatever they want in order to maximise profit or to corner people of certain sections of society, only talking about choice would not be politically correct. I am quite happy with SBI, but does that mean that I should keep mum and remain complacent when someone, not me, is denied or is illogically imposed by the PNB, or any other bank for that matter? When a precedence gets established, particularly a wrong one, it does not take much time to spread and be widely accepted. The same applies to the precedence of denial. We can always boycott one for the other, but at the same time it is our right as well as obligation to speak against and thoroughly expose those involving in cornering certain sections of society in one way or the other. - Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: mrmukeshsha...@gmail.com; accessindia@accessindia.org.in Sent: Wednesday, May 26, 2010 8:07 AM Subject: Re: [AI] Difficulties in Banking yes, now the entire discussion is rolled back. the matter is whether a customer should give undertaking or not. if 2-3 line undertaking solve your problem, then what is the matter. practice of undertaking is all for general, not for blind customers. we take undertaking in minor account, some times in pension account, if a pensioner is to old, unable to execute his transactions and can not step up to the branch. blind person has to face many problem in his daily living, banking is one of them. do we get barrier free environment in our city? we have PWD act for it. not only blind, each and every type of disabled person must have full right to get all services. whether it is banking, telecom, railways, airlines, electricity. law and rules are the guidelines. the person sitting on the chair, how he interpreted this law. my suggestion is don't be a brand loyal, be a system loyal. if you want to buy a soft drink, there are to many shops, being an employee of PNB, if my bank denies any services to me, i won't hesitate to avail that particular service from another bank. suppose, if your salary account exist with ABC bank but their loan rates are higher then XYZ bank, then you will bank, then you will fopefully won't avail the loan facility from that bank. - Original Message - From: Mukesh Sharma mrmukeshsha...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 6:57 PM Subject: Re: [AI] Difficulties in Banking Give me one such case. When issuing ATM card, the bank in their pure diplomatic language express NO RISK of the BANK on the misuse of the Card and the undertaking has to be signed by the customer and I guess that is sufficient to save your job! This is what should be done for every customer irrespective of the so called disability or ability to see or even use ATM independently. The bread and butter is forcing you to stand by bankers approach but what about your personal opinion. Or let's do it other way, suppose you are a customer and I am a BM, explain me why I shouldn't issue a ATM Card to you, if you can not, then help in your capacity to get every individual to enjoy facility equally be it of ATM or Cheque Book. A BM is there to make life of customer easier and not difficult else the scheme of banking would have not been possible for illiterate and BPL customer. Thanks Mukesh -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody
Re: [AI] Difficulties in Banking
Mr. Bhavani Please substantiate your arguments with written documents. I am afraid now we are going overboard. As if ATM frauds never happen with sighted customers. And, please inform me of any case where due to such fraud, any banker has lost the job. Even if a fraud happens to a blind customer due to his dependence on another while operating, we can always cite RBI circular in court. Regards Perhaps our role on this planet is not to worship God-- but to create Him. --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -Original Message- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of BHAWANI SHANKAR VERMA Sent: Tuesday, May 25, 2010 6:09 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking yes! this is a matter, if that anybody did a fraud with that blind person, cheated him, then. my four or five colleagues will loose their job, if that blind person stand before the court. who issued ATM card? the employee who entered his card details on issue register, the employee entered his details on CBS system. who will come to convince the court that entire risk goes to that blind person? - Original Message - From: AMEEN ameen.etta...@gmail.com To: accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 11:00 AM Subject: Re: [AI] Difficulties in Banking screen reading software has nothing to do with issuing ATM cards to VI persons. for, he can operate it with the help of anybody whom he chooses. that is non of the business of the bank. if there is any risk involved in it, the person will bear it. then why should raise all lame excuses and arguments? are you willing to comply with the rules and regulations stipulated by RBI? Ameen.- Original Message - From: BHAWANI SHANKAR VERMA bsvermad...@gmail.com To: B. R. Nautial brnaut...@gmail.com; access india accessindia@accessindia.org.in Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking you are absolutely right sir, i found that only blind customer's part is discussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require a check book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also take him to the ATM machine, but, i will not assist him to read out the menus and commands on ATM. will he independently withdraw his money? if so, could anybody voluntarily come to have a practical session? condition is a person should be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: I accept your application for ATM card. since, as per the RBI circular our branch does not have ATM accessible to blind person, and also in our city there is no ATM installed, which is accessible to the blind person, hence, your application is pending for consideration. as soon as. an accessible ATM will be installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities. thanking you, - Original Message - From: B. R. Nautial brnaut...@gmail.com To: accessindia@accessindia.org.in Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Banking no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368 - Original Message - From: Kamal Verma
