Re: [AFMUG] Fax line replacement

[dave via AF]

efax it... LOL


On 6/16/21 3:30 PM, Josh Luthman wrote:
That's not an option for customers that still do faxing.  They're 
still faxing for a reason, whatever that may be...


Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jun 16, 2021 at 3:33 PM Bill Prince > wrote:


Sometimes the best solution is to pivot.  We fax so little, it
just seems like a problem in search of a solution. What we started
doing with the small number of people we need to exchange
documents with is to just set up a secure drop box. If they want
to print it, fine.


bp


On 6/16/2021 6:17 AM, Paul McCall wrote:


For you guys doing a lot of VoIP, what Internet based faxed
service are you having good success with, cost effectively?

Being able to reach someone and easily port numbers is important
obviously.

Paul

*Paul McCall, President *

*Florida Broadband / PDMNet*

*658 Old Dixie Highway*

*Vero Beach, FL 32962*

*772-564-6800*


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Re: [AFMUG] Fax line replacement

[dave via AF]

Ive used the cisco ones and the cambium router cant tell any difference


On 6/16/21 8:17 AM, Paul McCall wrote:


For you guys doing a lot of VoIP, what Internet based faxed service 
are you having good success with, cost effectively?


Being able to reach someone and easily port numbers is important 
obviously.


Paul

*Paul McCall, President *

*Florida Broadband / PDMNet*

*658 Old Dixie Highway*

*Vero Beach, FL 32962*

*772-564-6800*




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Re: [AFMUG] Fax line replacement

[Josh Luthman]

That's not an option for customers that still do faxing.  They're still
faxing for a reason, whatever that may be...

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jun 16, 2021 at 3:33 PM Bill Prince  wrote:

> Sometimes the best solution is to pivot.  We fax so little, it just seems
> like a problem in search of a solution. What we started doing with the
> small number of people we need to exchange documents with is to just set up
> a secure drop box. If they want to print it, fine.
>
>
> bp
> 
>
> On 6/16/2021 6:17 AM, Paul McCall wrote:
>
> For you guys doing a lot of VoIP, what Internet based faxed service are
> you having good success with, cost effectively?
>
>
>
> Being able to reach someone and easily port numbers is important obviously.
>
>
>
> Paul
>
>
>
> *Paul McCall, President *
>
> *Florida Broadband / PDMNet*
>
> *658 Old Dixie Highway*
>
> *Vero Beach, FL 32962*
>
> *772-564-6800*
>
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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Re: [AFMUG] Fax line replacement

[Bill Prince]

  
  
Sometimes the best solution is to pivot.  We fax so little, it
  just seems like a problem in search of a solution. What we started
  doing with the small number of people we need to exchange
  documents with is to just set up a secure drop box. If they want
  to print it, fine.


bp

On 6/16/2021 6:17 AM, Paul McCall
  wrote:


  
  
  
  
For you guys doing a lot of VoIP, what
  Internet based faxed service are you having good success with,
  cost effectively?
  
 
Being able to reach someone and easily port
  numbers is important obviously.
 
Paul
 
Paul McCall, President 
Florida Broadband / PDMNet
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800
 
  
  
  

  


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Re: [AFMUG] Fax line replacement

[Josh Luthman]

The South African test?

https://www.reuters.com/article/us-safrica-pigeon/pigeon-transfers-data-faster-than-south-africas-telkom-idUSTRE5885PM20090909#:~:text=JOHANNESBURG%20(Reuters)%20%2D%20A%20South,country's%20leading%20internet%20service%20provider
.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jun 16, 2021 at 11:59 AM Adam Moffett  wrote:

> In fact, I think a recent experiment found that a carrier pigeon with SD
> cards had more bandwidth than the Internet.
>
> On 6/16/2021 11:57 AM, Adam Moffett wrote:
> > All these paper handling machines should go in the trash.  Tell
> > customer use pony express to send paper.
> >
> > On 6/16/2021 11:18 AM, Larry Smith wrote:
> >> On Wed June 16 2021 09:29, Josh Luthman wrote:
> >>> If you love hearing from your customers
> >>> complaining about how many times they've attempted to fax a 732 page
> >>> document to Zimbabwe, avoid an email to fax service.
> >> Not FAX, but just had a conversation with a customer yesterday about
> >> an all-in-one printer, copier, fax, scanner.  They were attempting to
> >> scan
> >> a 153 page document to email and it was failing.  We manage their
> >> mail server for them (their box) so jumped in and :  (1) the account
> >> they use for the scanner to connect and send email was over quota;
> >> (2) the server had probably ten active connections from the scanner
> >> in "wait" state because the scanner had a 90 second timer set on
> >> sending.
> >>
> >>Gotta love technology and the people that configure it.
> >>
>
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Re: [AFMUG] Fax line replacement

[Steve Jones]

ringcentral rcfax, so cheap its negligible and the saving on the fax line
more than covers the cost. I tell every customer, whether theyre going VOIP
or not to toss the fax cost and go to rcfax anyway. Its just dumb to
maintain a fax machine anymore

On Wed, Jun 16, 2021 at 8:39 AM Paul McCall  wrote:

> For you guys doing a lot of VoIP, what Internet based faxed service are
> you having good success with, cost effectively?
>
>
>
> Being able to reach someone and easily port numbers is important obviously.
>
>
>
> Paul
>
>
>
> *Paul McCall, President *
>
> *Florida Broadband / PDMNet*
>
> *658 Old Dixie Highway*
>
> *Vero Beach, FL 32962*
>
> *772-564-6800*
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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Re: [AFMUG] Fax line replacement

[Adam Moffett]

In fact, I think a recent experiment found that a carrier pigeon with SD 
cards had more bandwidth than the Internet.


On 6/16/2021 11:57 AM, Adam Moffett wrote:
All these paper handling machines should go in the trash.  Tell 
customer use pony express to send paper.


On 6/16/2021 11:18 AM, Larry Smith wrote:

On Wed June 16 2021 09:29, Josh Luthman wrote:

If you love hearing from your customers
complaining about how many times they've attempted to fax a 732 page
document to Zimbabwe, avoid an email to fax service.

Not FAX, but just had a conversation with a customer yesterday about
an all-in-one printer, copier, fax, scanner.  They were attempting to 
scan

a 153 page document to email and it was failing.  We manage their
mail server for them (their box) so jumped in and :  (1) the account
they use for the scanner to connect and send email was over quota;
(2) the server had probably ten active connections from the scanner
in "wait" state because the scanner had a 90 second timer set on
sending.

   Gotta love technology and the people that configure it.



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Re: [AFMUG] Fax line replacement

[Adam Moffett]

All these paper handling machines should go in the trash.  Tell customer 
use pony express to send paper.


On 6/16/2021 11:18 AM, Larry Smith wrote:

On Wed June 16 2021 09:29, Josh Luthman wrote:

If you love hearing from your customers
complaining about how many times they've attempted to fax a 732 page
document to Zimbabwe, avoid an email to fax service.

Not FAX, but just had a conversation with a customer yesterday about
an all-in-one printer, copier, fax, scanner.  They were attempting to scan
a 153 page document to email and it was failing.  We manage their
mail server for them (their box) so jumped in and :  (1) the account
they use for the scanner to connect and send email was over quota;
(2) the server had probably ten active connections from the scanner
in "wait" state because the scanner had a 90 second timer set on
sending.

   Gotta love technology and the people that configure it.



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Re: [AFMUG] Fax line replacement

[Larry Smith]

On Wed June 16 2021 09:29, Josh Luthman wrote:
> If you love hearing from your customers
> complaining about how many times they've attempted to fax a 732 page
> document to Zimbabwe, avoid an email to fax service.

Not FAX, but just had a conversation with a customer yesterday about
an all-in-one printer, copier, fax, scanner.  They were attempting to scan
a 153 page document to email and it was failing.  We manage their
mail server for them (their box) so jumped in and :  (1) the account
they use for the scanner to connect and send email was over quota;
(2) the server had probably ten active connections from the scanner
in "wait" state because the scanner had a 90 second timer set on
sending.

  Gotta love technology and the people that configure it.

-- 
Larry Smith
lesm...@ecsis.net

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Re: [AFMUG] Fax line replacement

[Adam Moffett]

I agree with all these comments.

My final comment is where the fax to email works great is for incoming.  
If they just need to receive faxes from vendors, but they generally 
don't send any faxes themselves, then even the stuffiest curmudgeon 
prefers getting a PDF in their email.



On 6/16/2021 10:29 AM, Josh Luthman wrote:

With Atheral we do email to fax (with ClearEfax) today.

Back in the day we tried all the fax stuff and email2fax/Venali was 
the only thing that worked well.  If you love hearing from your 
customers complaining about how many times they've attempted to fax a 
732 page document to Zimbabwe, avoid an email to fax service.


Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jun 16, 2021 at 10:23 AM Chris Fabien > wrote:


We use FaxSIPit for this. It is an HTTPS relay method and works well.
Number porting is done manually but they handle it quickly, their
porting coverage is maybe not as great as say Voip Innovations
coverage. They do have support available that knows the system and can
resolve issues. The only change from the user standpoint is that they
may have to dial area code where they didn't have to previously, and
you need to set the fax machine to not print a confirmation, FaxSIPit
will fax them back a confirmation when the fax is delivered. Since
it's faxing twice it takes like about 2-3 minutes for a fax to go
through and get a confirmation.
Chris

On Wed, Jun 16, 2021 at 9:39 AM Paul McCall mailto:pa...@pdmnet.net>> wrote:
>
> For you guys doing a lot of VoIP, what Internet based faxed
service are you having good success with, cost effectively?
>
>
>
> Being able to reach someone and easily port numbers is important
obviously.
>
>
>
> Paul
>
>
>
> Paul McCall, President
>
> Florida Broadband / PDMNet
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800
>
>
>
> --
> AF mailing list
> AF@af.afmug.com 
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com


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Re: [AFMUG] Fax line replacement

[Josh Luthman]

With Atheral we do email to fax (with ClearEfax) today.

Back in the day we tried all the fax stuff and email2fax/Venali was the
only thing that worked well.  If you love hearing from your customers
complaining about how many times they've attempted to fax a 732 page
document to Zimbabwe, avoid an email to fax service.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jun 16, 2021 at 10:23 AM Chris Fabien  wrote:

> We use FaxSIPit for this. It is an HTTPS relay method and works well.
> Number porting is done manually but they handle it quickly, their
> porting coverage is maybe not as great as say Voip Innovations
> coverage. They do have support available that knows the system and can
> resolve issues. The only change from the user standpoint is that they
> may have to dial area code where they didn't have to previously, and
> you need to set the fax machine to not print a confirmation, FaxSIPit
> will fax them back a confirmation when the fax is delivered. Since
> it's faxing twice it takes like about 2-3 minutes for a fax to go
> through and get a confirmation.
> Chris
>
> On Wed, Jun 16, 2021 at 9:39 AM Paul McCall  wrote:
> >
> > For you guys doing a lot of VoIP, what Internet based faxed service are
> you having good success with, cost effectively?
> >
> >
> >
> > Being able to reach someone and easily port numbers is important
> obviously.
> >
> >
> >
> > Paul
> >
> >
> >
> > Paul McCall, President
> >
> > Florida Broadband / PDMNet
> >
> > 658 Old Dixie Highway
> >
> > Vero Beach, FL 32962
> >
> > 772-564-6800
> >
> >
> >
> > --
> > AF mailing list
> > AF@af.afmug.com
> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>
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Re: [AFMUG] Fax line replacement

[Chris Fabien]

We use FaxSIPit for this. It is an HTTPS relay method and works well.
Number porting is done manually but they handle it quickly, their
porting coverage is maybe not as great as say Voip Innovations
coverage. They do have support available that knows the system and can
resolve issues. The only change from the user standpoint is that they
may have to dial area code where they didn't have to previously, and
you need to set the fax machine to not print a confirmation, FaxSIPit
will fax them back a confirmation when the fax is delivered. Since
it's faxing twice it takes like about 2-3 minutes for a fax to go
through and get a confirmation.
Chris

On Wed, Jun 16, 2021 at 9:39 AM Paul McCall  wrote:
>
> For you guys doing a lot of VoIP, what Internet based faxed service are you 
> having good success with, cost effectively?
>
>
>
> Being able to reach someone and easily port numbers is important obviously.
>
>
>
> Paul
>
>
>
> Paul McCall, President
>
> Florida Broadband / PDMNet
>
> 658 Old Dixie Highway
>
> Vero Beach, FL 32962
>
> 772-564-6800
>
>
>
> --
> AF mailing list
> AF@af.afmug.com
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com

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Re: [AFMUG] Fax line replacement

[Adam Moffett]

Yup.

On 6/16/2021 9:45 AM, Nate Burke wrote:
I still shy away from doing anything with Alarm circuits and VoIP. 


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Re: [AFMUG] Fax line replacement

[Adam Moffett]

Fax to email and email to fax with VoIP Innovations works perfectly.  
It's just hard to get people on board with that if they're using the 
analog fax machine.


If they want to take the paper from the machine, scribble on it, and 
feed back into the machine then it's hard to sell them on the extra 
steps of scanning the document and emailing it to the fax gateway.


I've had mixed success with T.38 through VoIP Innovations.  If you're 
going to try that then use Level3 DID's and set up a separate endpoint 
on the "premium" termination rate deck.


I'm aware of services that use a special ATA which does all the fax 
squawking locally and relays the image to a server over HTTPS.  Atheral 
resells one of these.  I haven't tried it, but it sounds in principle 
like it ought to work better.


A POTS line is the only sure thing, but I'm well aware that that's 
difficult too in other ways.



On 6/16/2021 9:17 AM, Paul McCall wrote:


For you guys doing a lot of VoIP, what Internet based faxed service 
are you having good success with, cost effectively?


Being able to reach someone and easily port numbers is important 
obviously.


Paul

*Paul McCall, President *

*Florida Broadband / PDMNet*

*658 Old Dixie Highway*

*Vero Beach, FL 32962*

*772-564-6800*


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Re: [AFMUG] Fax line replacement

[Nate Burke]

Are you talking about a online faxing service, or a provider who 
supports T.38 well?


Voip Innovations provides a FAX<->Email service that works very well, 
but everything is via Email, no Web GUI.  Sometimes people balk and 
sending financial or medical info via email.


Voip Innovations T.38 ratedeck has worked very well for us to install an 
ATA at the customer just plugged into a fax machine.  I really hate 
doing that, but where I have to, it seems to work OK.


I still shy away from doing anything with Alarm circuits and VoIP.

On 6/16/2021 8:17 AM, Paul McCall wrote:


For you guys doing a lot of VoIP, what Internet based faxed service 
are you having good success with, cost effectively?


Being able to reach someone and easily port numbers is important 
obviously.


Paul

*Paul McCall, President *

*Florida Broadband / PDMNet*

*658 Old Dixie Highway*

*Vero Beach, FL 32962*

*772-564-6800*





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[AFMUG] Fax line replacement

[Paul McCall]

For you guys doing a lot of VoIP, what Internet based faxed service are you 
having good success with, cost effectively?

Being able to reach someone and easily port numbers is important obviously.

Paul

Paul McCall, President
Florida Broadband / PDMNet
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800

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