Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Zsolt Vasvari
  Why would you consider that suspicious?  Half of our five star ratings 
are without a comment.  

I consider that VERY suspicious.  Out of my almost 2000 5-star ratings, at 
least 95% have a comment to go with it.  Can you even leave a rating and 
not comment?




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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Héctor Júdez
Thanks, I've taken screenshots from Google cache. That´s a good idea.

El miércoles, 30 de enero de 2013 04:54:18 UTC+1, bob escribió:

 I confirmed that you did lose a lot of 5 star ratings.

 You had 373.

 Now you have 268.

 You might want to take a screenshot of the cached Google Play page.  I 
 think it's like 5 days old.




 On Tuesday, January 29, 2013 9:36:55 PM UTC-6, Héctor Júdez wrote:

 For example, I've already lost 110 stars(5) in what it used to be a 
 plugin app, a Bluetooth extension for my main app. Who could ever pay to 
 promote a 14kb plugin!!!



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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Héctor Júdez
Well, each app is a different world. For example, no one younger than 18 
will ever buy my app because you need to have a car (maybe 16 in some 
countries)..
If you publish a game maybe you get much more comments because younger 
users are more used to write stuff and leave their opinions in the Internet.

I was not right with my 10% prediction.. it is more close to 40%. What I 
actually meant with 10% was that only 10% of users who download an app do 
leave a rate.
And from that percentage about 40% leave a comment..

El miércoles, 30 de enero de 2013 10:43:30 UTC+1, Héctor Júdez escribió:

 Thanks, I've taken screenshots from Google cache. That´s a good idea.

 El miércoles, 30 de enero de 2013 04:54:18 UTC+1, bob escribió:

 I confirmed that you did lose a lot of 5 star ratings.

 You had 373.

 Now you have 268.

 You might want to take a screenshot of the cached Google Play page.  I 
 think it's like 5 days old.




 On Tuesday, January 29, 2013 9:36:55 PM UTC-6, Héctor Júdez wrote:

 For example, I've already lost 110 stars(5) in what it used to be a 
 plugin app, a Bluetooth extension for my main app. Who could ever pay to 
 promote a 14kb plugin!!!



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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Zsolt Vasvari
My app is a Personal Finance app.  The exact same demographics as yours.

I literally cannot remember the last time somebody left a rating but not a 
comment.  Is it even possible to do that?

That said, last weekend, I had about 10 ratings appear out of the blue 
without a comment -- but then those disappeared a few hours later.   This 
seems to happen every few months.



On Wednesday, January 30, 2013 5:50:05 PM UTC+8, Héctor Júdez wrote:

 Well, each app is a different world. For example, no one younger than 18 
 will ever buy my app because you need to have a car (maybe 16 in some 
 countries)..
 If you publish a game maybe you get much more comments because younger 
 users are more used to write stuff and leave their opinions in the Internet.

 I was not right with my 10% prediction.. it is more close to 40%. What I 
 actually meant with 10% was that only 10% of users who download an app do 
 leave a rate.
 And from that percentage about 40% leave a comment..

 El miércoles, 30 de enero de 2013 10:43:30 UTC+1, Héctor Júdez escribió:

 Thanks, I've taken screenshots from Google cache. That´s a good idea.

 El miércoles, 30 de enero de 2013 04:54:18 UTC+1, bob escribió:

 I confirmed that you did lose a lot of 5 star ratings.

 You had 373.

 Now you have 268.

 You might want to take a screenshot of the cached Google Play page.  I 
 think it's like 5 days old.




 On Tuesday, January 29, 2013 9:36:55 PM UTC-6, Héctor Júdez wrote:

 For example, I've already lost 110 stars(5) in what it used to be a 
 plugin app, a Bluetooth extension for my main app. Who could ever pay to 
 promote a 14kb plugin!!!



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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Héctor Júdez
Yes, it has always been possible. Just download a free app and test it 
yourself.



El miércoles, 30 de enero de 2013 11:48:04 UTC+1, Zsolt Vasvari escribió:

 My app is a Personal Finance app.  The exact same demographics as yours.

 I literally cannot remember the last time somebody left a rating but not a 
 comment.  Is it even possible to do that?

 That said, last weekend, I had about 10 ratings appear out of the blue 
 without a comment -- but then those disappeared a few hours later.   This 
 seems to happen every few months.



 On Wednesday, January 30, 2013 5:50:05 PM UTC+8, Héctor Júdez wrote:

 Well, each app is a different world. For example, no one younger than 18 
 will ever buy my app because you need to have a car (maybe 16 in some 
 countries)..
 If you publish a game maybe you get much more comments because younger 
 users are more used to write stuff and leave their opinions in the Internet.

 I was not right with my 10% prediction.. it is more close to 40%. What I 
 actually meant with 10% was that only 10% of users who download an app do 
 leave a rate.
 And from that percentage about 40% leave a comment..

 El miércoles, 30 de enero de 2013 10:43:30 UTC+1, Héctor Júdez escribió:

 Thanks, I've taken screenshots from Google cache. That´s a good idea.

 El miércoles, 30 de enero de 2013 04:54:18 UTC+1, bob escribió:

 I confirmed that you did lose a lot of 5 star ratings.

 You had 373.

 Now you have 268.

 You might want to take a screenshot of the cached Google Play page.  I 
 think it's like 5 days old.




 On Tuesday, January 29, 2013 9:36:55 PM UTC-6, Héctor Júdez wrote:

 For example, I've already lost 110 stars(5) in what it used to be a 
 plugin app, a Bluetooth extension for my main app. Who could ever pay to 
 promote a 14kb plugin!!!



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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Latimerius
On Wed, Jan 30, 2013 at 9:55 AM, Zsolt Vasvari zvasv...@gmail.com wrote:

   Why would you consider that suspicious?  Half of our five star ratings
 are without a comment.

 I consider that VERY suspicious.  Out of my almost 2000 5-star ratings, at
 least 95% have a comment to go with it.


That's cool, but that may be just you and your app.  As I pointed out
before, roughly 50% of our 5-star ratings have no comment (although we
haven't been long on the market yet so I'm speaking about tens of reviews,
rather than thousands).

Can you even leave a rating and not comment?


Sure, last time I checked.  Personally, I'm actually inclined to give just
stars, *especially* when I'm  giving 5 of them.  To me, 5 stars means
(close to) perfect, no comments necessary.

I understand now that you can buy ratings (I had no idea ;-)) but that
still doesn't make a rating with no comment automatically a fraud, right?

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-30 Thread Héctor Júdez
Looks like it has stopped... finally. The result 363 rates gone.


El miércoles, 30 de enero de 2013 12:05:11 UTC+1, latimerius escribió:

 On Wed, Jan 30, 2013 at 9:55 AM, Zsolt Vasvari zvas...@gmail.comjavascript:
  wrote:

   Why would you consider that suspicious?  Half of our five star ratings 
 are without a comment.  

 I consider that VERY suspicious.  Out of my almost 2000 5-star ratings, 
 at least 95% have a comment to go with it.


 That's cool, but that may be just you and your app.  As I pointed out 
 before, roughly 50% of our 5-star ratings have no comment (although we 
 haven't been long on the market yet so I'm speaking about tens of reviews, 
 rather than thousands).

 Can you even leave a rating and not comment?


 Sure, last time I checked.  Personally, I'm actually inclined to give just 
 stars, *especially* when I'm  giving 5 of them.  To me, 5 stars means 
 (close to) perfect, no comments necessary.

 I understand now that you can buy ratings (I had no idea ;-)) but that 
 still doesn't make a rating with no comment automatically a fraud, right?


 

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
I just really hope this doesn't happen to anybody else... already 317 rates 
gone.. and it doesn't stop, every day I lose around 50.
It is so depressing.. I've put a lot of effort into these projects (and 
also quite some money)...

I did write in Google+ also... and of course no answer. I want to forget 
but it is not stoping.
Anyone knows someone in G+ in charge of the #PlayStore?


El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings also.  I 
 haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of phantom' 
 ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a few 
 Google people on there.  I think you would have a better chance of getting 
 a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the exact 
 same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.com wrote:

 However before you could gatter all together and complain in the Market 
 Google Group... now this group is gone and we cannot complain any more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain here. 
 I checked my apps and I seem to be missing some ratings as well from early 
 on. Not sure if there are more missing, I don't track them in that much 
 detail. Whatever the reason is, you're not going to get anywhere stressing 
 about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread bob
 

Maybe you should take screenshots of your ratings histogram on various days 
so you at least have some evidence?


Maybe it will even reveal a pattern?




On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects (and 
 also quite some money)...

 I did write in Google+ also... and of course no answer. I want to forget 
 but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings also.  I 
 haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of phantom' 
 ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a few 
 Google people on there.  I think you would have a better chance of getting 
 a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the exact 
 same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.com wrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well from 
 early on. Not sure if there are more missing, I don't track them in that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
I am in The Netherlands and during USA night nothing happens.. It all 
starts now.
I just took a screenshot and 5 minutes after another 15 rates were gone. 
During the night (USA day time) I lose some more... Now I am going to take 
screenshots every day because this has no sense at all.


El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on various 
 days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects (and 
 also quite some money)...

 I did write in Google+ also... and of course no answer. I want to forget 
 but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings also. 
  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of phantom' 
 ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a few 
 Google people on there.  I think you would have a better chance of getting 
 a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well 
 from 
 early on. Not sure if there are more missing, I don't track them in that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - 
 Chicago transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
this is the useless message from Google:

Hi,

Thank you for your note.
The number you see represents the total number of ratings that your 
application received. Because not all ratings received user comments, it is 
normal for the number of comments to be a lesser amount. Additionally, we 
only display recent comments for the application. In most cases, this is on 
a rolling 30-day basis.

In other cases, it is possible that we've detected and removed comments or 
ratings that have violated our terms of use. You can see our 
Developer-facing comment policies outlined in our Content Policy: 
http://www.android.com/us/developer-content-policy.html#spam

The user facing comment policy can be viewed here: 
http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329
 

Regards,
The Google Play Team



El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all 
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were gone. 
 During the night (USA day time) I lose some more... Now I am going to take 
 screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on various 
 days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects (and 
 also quite some money)...

 I did write in Google+ also... and of course no answer. I want to forget 
 but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings also. 
  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of phantom' 
 ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a few 
 Google people on there.  I think you would have a better chance of getting 
 a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain 
 any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well 
 from 
 early on. Not sure if there are more missing, I don't track them in that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what 
 happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - 
 Chicago transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Nobu Games
Did actually the average rating of your app change?

On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:

 this is the useless message from Google:

 Hi,

 Thank you for your note.
 The number you see represents the total number of ratings that your 
 application received. Because not all ratings received user comments, it is 
 normal for the number of comments to be a lesser amount. Additionally, we 
 only display recent comments for the application. In most cases, this is on 
 a rolling 30-day basis.

 In other cases, it is possible that we've detected and removed comments or 
 ratings that have violated our terms of use. You can see our 
 Developer-facing comment policies outlined in our Content Policy: 
 http://www.android.com/us/developer-content-policy.html#spam

 The user facing comment policy can be viewed here: 
 http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329
  

 Regards,
 The Google Play Team



 El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all 
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were gone. 
 During the night (USA day time) I lose some more... Now I am going to take 
 screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on various 
 days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects (and 
 also quite some money)...

 I did write in Google+ also... and of course no answer. I want to 
 forget but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings also. 
  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of phantom' 
 ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a 
 few Google people on there.  I think you would have a better chance of 
 getting a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain 
 any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well 
 from 
 early on. Not sure if there are more missing, I don't track them in 
 that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what 
 happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - 
 Chicago transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
Of course, an app that was rated 4.5 now is 4.4... another that was rated 
4.0 now is 3.8
Two other apps are not even published but rates keep on decreasing. All of 
them are 5 star rates execep in one of the unpublished apps in which I am 
losing 5 and 1 star rates.

El martes, 29 de enero de 2013 18:36:00 UTC+1, Nobu Games escribió:

 Did actually the average rating of your app change?

 On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:

 this is the useless message from Google:

 Hi,

 Thank you for your note.
 The number you see represents the total number of ratings that your 
 application received. Because not all ratings received user comments, it is 
 normal for the number of comments to be a lesser amount. Additionally, we 
 only display recent comments for the application. In most cases, this is on 
 a rolling 30-day basis.

 In other cases, it is possible that we've detected and removed comments 
 or ratings that have violated our terms of use. You can see our 
 Developer-facing comment policies outlined in our Content Policy: 
 http://www.android.com/us/developer-content-policy.html#spam

 The user facing comment policy can be viewed here: 
 http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329
  

 Regards,
 The Google Play Team



 El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all 
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were gone. 
 During the night (USA day time) I lose some more... Now I am going to take 
 screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on various 
 days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects 
 (and also quite some money)...

 I did write in Google+ also... and of course no answer. I want to 
 forget but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings 
 also.  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of 
 phantom' ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a 
 few Google people on there.  I think you would have a better chance of 
 getting a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain 
 any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well 
 from 
 early on. Not sure if there are more missing, I don't track them in 
 that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what 
 happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - 
 Chicago transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread bob
 

If you can find any particular reviews that get removed, that could be more 
helpful.


Then you would know the date of the review that got removed.  Maybe it will 
be really old?



On Tuesday, January 29, 2013 11:47:41 AM UTC-6, Héctor Júdez wrote:

 Of course, an app that was rated 4.5 now is 4.4... another that was rated 
 4.0 now is 3.8
 Two other apps are not even published but rates keep on decreasing. All of 
 them are 5 star rates execep in one of the unpublished apps in which I am 
 losing 5 and 1 star rates.

 El martes, 29 de enero de 2013 18:36:00 UTC+1, Nobu Games escribió:

 Did actually the average rating of your app change?

 On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:

 this is the useless message from Google:

 Hi,

 Thank you for your note.
 The number you see represents the total number of ratings that your 
 application received. Because not all ratings received user comments, it is 
 normal for the number of comments to be a lesser amount. Additionally, we 
 only display recent comments for the application. In most cases, this is on 
 a rolling 30-day basis.

 In other cases, it is possible that we've detected and removed comments 
 or ratings that have violated our terms of use. You can see our 
 Developer-facing comment policies outlined in our Content Policy: 
 http://www.android.com/us/developer-content-policy.html#spam

 The user facing comment policy can be viewed here: 
 http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329
  

 Regards,
 The Google Play Team



 El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all 
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were 
 gone. During the night (USA day time) I lose some more... Now I am going 
 to 
 take screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on various 
 days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects 
 (and also quite some money)...

 I did write in Google+ also... and of course no answer. I want to 
 forget but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings 
 also.  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of 
 phantom' ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a 
 few Google people on there.  I think you would have a better chance of 
 getting a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain 
 any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well 
 from 
 early on. Not sure if there are more missing, I don't track them in 
 that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what 
 happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - 
 Chicago transit tracking app for Android-powered devices
  


-- 
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You received this message because you are subscribed to the Google
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To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
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For more options, visit this group at
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Android 

Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Nobu Games
I'm sorry to hear that. Maybe you should keep on pestering the Google Play 
support team every day as long as the ratings are dropping. I can 
understand your anger. I would be pissed off, too.

On Tuesday, January 29, 2013 11:47:41 AM UTC-6, Héctor Júdez wrote:

 Of course, an app that was rated 4.5 now is 4.4... another that was rated 
 4.0 now is 3.8
 Two other apps are not even published but rates keep on decreasing. All of 
 them are 5 star rates execep in one of the unpublished apps in which I am 
 losing 5 and 1 star rates.

 El martes, 29 de enero de 2013 18:36:00 UTC+1, Nobu Games escribió:

 Did actually the average rating of your app change?

 On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:

 this is the useless message from Google:

 Hi,

 Thank you for your note.
 The number you see represents the total number of ratings that your 
 application received. Because not all ratings received user comments, it is 
 normal for the number of comments to be a lesser amount. Additionally, we 
 only display recent comments for the application. In most cases, this is on 
 a rolling 30-day basis.

 In other cases, it is possible that we've detected and removed comments 
 or ratings that have violated our terms of use. You can see our 
 Developer-facing comment policies outlined in our Content Policy: 
 http://www.android.com/us/developer-content-policy.html#spam

 The user facing comment policy can be viewed here: 
 http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329
  

 Regards,
 The Google Play Team



 El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all 
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were 
 gone. During the night (USA day time) I lose some more... Now I am going 
 to 
 take screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on various 
 days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 317 
 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects 
 (and also quite some money)...

 I did write in Google+ also... and of course no answer. I want to 
 forget but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings 
 also.  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of 
 phantom' ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a 
 few Google people on there.  I think you would have a better chance of 
 getting a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot complain 
 any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain 
 here. I checked my apps and I seem to be missing some ratings as well 
 from 
 early on. Not sure if there are more missing, I don't track them in 
 that 
 much detail. Whatever the reason is, you're not going to get anywhere 
 stressing about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a 
 response, or pester Googler's on G+, or wait it out and see what 
 happens. 
 When stuff like this happens on Google Play, it's usually a sign of 
 features or changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - 
 Chicago transit tracking app for Android-powered devices
  


-- 
-- 
You received this message because you are subscribed to the Google
Groups Android Developers group.
To post to this group, send email to android-developers@googlegroups.com
To unsubscribe from this group, send email to
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For more options, visit this group at
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Android 

Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
At first I thought old rates were disappearing because I did not update my 
main app during 2012 and lots of users uninstall it. However, since I am 
only losing 5 star rates this doesn´t make sense.
It also doesn´t make sense because it all started at once last week and I 
am losing rates from apps that have been unpublished for more than 6 months 
already.
I can still read comments from January 2010 in my developer console so they 
are getting rid of uncommented rates.

Rates drop from all the apps at the same time... I press F5 and I can see 
them dropping, first one app, then the second one, then the third... and it 
stops for some hours.

After Christmas I completely redisigned my main app and I have been pushing 
new updates every week. Users were really happy and I was receiving a lot 
of 5 star rates at once after every update.. maybe this seemed suspicious 
to Google and trigger some type of algorithm into my account.. Who knows...


El martes, 29 de enero de 2013 19:13:51 UTC+1, bob escribió:

 If you can find any particular reviews that get removed, that could be 
 more helpful.


 Then you would know the date of the review that got removed.  Maybe it 
 will be really old?



 On Tuesday, January 29, 2013 11:47:41 AM UTC-6, Héctor Júdez wrote:

 Of course, an app that was rated 4.5 now is 4.4... another that was rated 
 4.0 now is 3.8
 Two other apps are not even published but rates keep on decreasing. All 
 of them are 5 star rates execep in one of the unpublished apps in which I 
 am losing 5 and 1 star rates.

 El martes, 29 de enero de 2013 18:36:00 UTC+1, Nobu Games escribió:

 Did actually the average rating of your app change?

 On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:

 this is the useless message from Google:

 Hi,

 Thank you for your note.
 The number you see represents the total number of ratings that your 
 application received. Because not all ratings received user comments, it 
 is 
 normal for the number of comments to be a lesser amount. Additionally, we 
 only display recent comments for the application. In most cases, this is 
 on 
 a rolling 30-day basis.

 In other cases, it is possible that we've detected and removed comments 
 or ratings that have violated our terms of use. You can see our 
 Developer-facing comment policies outlined in our Content Policy: 
 http://www.android.com/us/developer-content-policy.html#spam

 The user facing comment policy can be viewed here: 
 http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329
  

 Regards,
 The Google Play Team



 El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all 
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were 
 gone. During the night (USA day time) I lose some more... Now I am going 
 to 
 take screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on 
 various days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already 
 317 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects 
 (and also quite some money)...

 I did write in Google+ also... and of course no answer. I want to 
 forget but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari 
 escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings 
 also.  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of 
 phantom' ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a 
 few Google people on there.  I think you would have a better chance of 
 getting a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the 
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez 
 hju...@gmail.comwrote:

 However before you could gatter all together and complain in the 
 Market Google Group... now this group is gone and we cannot 
 complain any 
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to 
 complain here. I checked my apps and I seem to be missing some 
 ratings as 
 well from early on. Not sure if there are more missing, I don't 
 track them 
 in that much detail. Whatever 

Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Kristopher Micinski
I would guess their algorithm removes five star ratings that don't
have comments: that seems suspicious to me too.

Kris

On Tue, Jan 29, 2013 at 1:35 PM, Héctor Júdez hju...@gmail.com wrote:
 At first I thought old rates were disappearing because I did not update my
 main app during 2012 and lots of users uninstall it. However, since I am
 only losing 5 star rates this doesn´t make sense.
 It also doesn´t make sense because it all started at once last week and I am
 losing rates from apps that have been unpublished for more than 6 months
 already.
 I can still read comments from January 2010 in my developer console so they
 are getting rid of uncommented rates.

 Rates drop from all the apps at the same time... I press F5 and I can see
 them dropping, first one app, then the second one, then the third... and it
 stops for some hours.

 After Christmas I completely redisigned my main app and I have been pushing
 new updates every week. Users were really happy and I was receiving a lot of
 5 star rates at once after every update.. maybe this seemed suspicious to
 Google and trigger some type of algorithm into my account.. Who knows...


 El martes, 29 de enero de 2013 19:13:51 UTC+1, bob escribió:

 If you can find any particular reviews that get removed, that could be
 more helpful.


 Then you would know the date of the review that got removed.  Maybe it
 will be really old?



 On Tuesday, January 29, 2013 11:47:41 AM UTC-6, Héctor Júdez wrote:

 Of course, an app that was rated 4.5 now is 4.4... another that was rated
 4.0 now is 3.8
 Two other apps are not even published but rates keep on decreasing. All
 of them are 5 star rates execep in one of the unpublished apps in which I am
 losing 5 and 1 star rates.

 El martes, 29 de enero de 2013 18:36:00 UTC+1, Nobu Games escribió:

 Did actually the average rating of your app change?

 On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote:

 this is the useless message from Google:

 Hi,

 Thank you for your note.

 The number you see represents the total number of ratings that your
 application received. Because not all ratings received user comments, it 
 is
 normal for the number of comments to be a lesser amount. Additionally, we
 only display recent comments for the application. In most cases, this is 
 on
 a rolling 30-day basis.

 In other cases, it is possible that we've detected and removed comments
 or ratings that have violated our terms of use. You can see our
 Developer-facing comment policies outlined in our Content Policy:
 http://www.android.com/us/developer-content-policy.html#spam

 The user facing comment policy can be viewed here:
 http://www.google.com/support/androidmarket/bin/answer.py?hl=enanswer=138329

 Regards,
 The Google Play Team



 El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió:

 I am in The Netherlands and during USA night nothing happens.. It all
 starts now.
 I just took a screenshot and 5 minutes after another 15 rates were
 gone. During the night (USA day time) I lose some more... Now I am going 
 to
 take screenshots every day because this has no sense at all.


 El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió:

 Maybe you should take screenshots of your ratings histogram on
 various days so you at least have some evidence?


 Maybe it will even reveal a pattern?




 On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote:

 I just really hope this doesn't happen to anybody else... already
 317 rates gone.. and it doesn't stop, every day I lose around 50.
 It is so depressing.. I've put a lot of effort into these projects
 (and also quite some money)...

 I did write in Google+ also... and of course no answer. I want to
 forget but it is not stoping.
 Anyone knows someone in G+ in charge of the #PlayStore?


 El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari
 escribió:

 My app has been published for 2 1/2 years and have 2500+ ratings
 also.  I haven't lost any that I can see.  Knock on wood.

 That said, it sometimes happens that I get an extra batch of
 phantom' ratings which are removed a few days later.

 If you want to complain somewhere, may I suggest Google+ and copy a
 few Google people on there.  I think you would have a better chance of
 getting a legitimate response than here or by contacting Support.



 On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the
 exact same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.com
 wrote:

 However before you could gatter all together and complain in the
 Market Google Group... now this group is gone and we cannot 
 complain any
 more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to
 complain here. I 

Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Latimerius
On Tue, Jan 29, 2013 at 8:25 PM, Kristopher Micinski krismicin...@gmail.com
 wrote:

 I would guess their algorithm removes five star ratings that don't
 have comments: that seems suspicious to me too.


Why would you consider that suspicious?  Half of our five star ratings are
without a comment.  I don't see much of a reason for giving 5 stars and
adding a comment to be correlated at all.

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
I don´t really know the percentage but I would say that only 10% or less of 
the people who rate an app actually write a comment (at least under the 
context of my apps). Also every rate / comment is associated with a Google 
account.. so they can really know who did rate the app.

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
Can anyone in USA check the transport secction and let me know if you can 
find the app Car Finder AR somewhere between the first 50 positions.. I 
actually have another theory.. My app is in a really high position in some 
countries (#4 in Spain) but I am not selling a lot.. actually no more than 
7 or 8 per day worldwide. I have the feeling that Google just wants to get 
rid of my app because it is not giving them any profit at all.

I know this might sound stupid but I still cannot find a reasonable 
explanation for this issue.

El martes, 29 de enero de 2013 20:48:36 UTC+1, Héctor Júdez escribió:

 I don´t really know the percentage but I would say that only 10% or less 
 of the people who rate an app actually write a comment (at least under the 
 context of my apps). Also every rate / comment is associated with a Google 
 account.. so they can really know who did rate the app.

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread TreKing
On Tue, Jan 29, 2013 at 1:54 PM, Héctor Júdez hju...@gmail.com wrote:

 I have the feeling that Google just wants to get rid of my app because it
 is not giving them any profit at all.


LOL - dude, come on. If Google wanted to get rid of your app at all they
would just do that. I don't think they would slowly torture you first.
Also, if they wanted to get rid of app that don't give them profit, there
would be a shit ton of app flying off the store every single day =)

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transit tracking app for Android-powered devices

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
No, they cannot remove an app from the Market just like that.. well, 
probably they can but they must have a reason for that and none of my apps 
break the rules.
Anyway.. I know it was a stupid idea but... as John Coryat said, only God 
and Goodgle knows the truth.


El martes, 29 de enero de 2013 21:54:33 UTC+1, TreKing escribió:


 On Tue, Jan 29, 2013 at 1:54 PM, Héctor Júdez hju...@gmail.comjavascript:
  wrote:

 I have the feeling that Google just wants to get rid of my app because it 
 is not giving them any profit at all.


 LOL - dude, come on. If Google wanted to get rid of your app at all they 
 would just do that. I don't think they would slowly torture you first. 
 Also, if they wanted to get rid of app that don't give them profit, there 
 would be a shit ton of app flying off the store every single day =)


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread John Coryat
Ok, I see some ratings disappear too. The difference is they are all 1 star 
ratings that are vanishing. Good riddance to them!

Before Google implemented the G+ identity thing with ratings and reviews, 
there were services (and probably still are) that you could pay to have 
high ratings added to the payee's app and 1 star ratings posted to their 
competition. I've personally seen this happen (the 1 star type) on my major 
app. Now, Google is going back to fix this problem and as a result, bogus 
ratings and reviews are being removed from the system.

I can't imagine how 5 star ratings would be removed. Perhaps you can offer 
an explanation?

-John Coryat

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Kristopher Micinski
I understand, but if he's getting only five star ratings removed
without comments, and not other ratings (without comments) removed.
It's pretty common for 'buy a rating' services register fake accounts,
give ratings to apps, (perhaps leave some comment with a random string
of text).

Kris


On Tue, Jan 29, 2013 at 2:43 PM, Latimerius l4t1m3r...@gmail.com wrote:
 On Tue, Jan 29, 2013 at 8:25 PM, Kristopher Micinski
 krismicin...@gmail.com wrote:

 I would guess their algorithm removes five star ratings that don't
 have comments: that seems suspicious to me too.


 Why would you consider that suspicious?  Half of our five star ratings are
 without a comment.  I don't see much of a reason for giving 5 stars and
 adding a comment to be correlated at all.

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Nikolay Elenkov
On Wed, Jan 30, 2013 at 11:42 AM, John Coryat cor...@gmail.com wrote:


 I can't imagine how 5 star ratings would be removed. Perhaps you can offer
 an explanation?


It is happening systematically (1 or 2 5-start ratings/per day
disappearing) for me too.
And I definitely didn't pay anyone to put them there. I don't think
anyone can offer an
explanation, but it is a fact. The whole 'cleanup' thing may have good
intentions, but
there is obviously some collateral damage.

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Kristopher Micinski
They don't really have to have a reason: they can just claim it
violates their terms of service.  Part of the Google Play terms of
service state your app can't interfere with their company.  If they
didn't like your app they could just claim so.

However, Google removing your app because it doesn't make them money
doesn't make sense at all...

Kris

On Tue, Jan 29, 2013 at 4:06 PM, Héctor Júdez hju...@gmail.com wrote:
 No, they cannot remove an app from the Market just like that.. well,
 probably they can but they must have a reason for that and none of my apps
 break the rules.
 Anyway.. I know it was a stupid idea but... as John Coryat said, only God
 and Goodgle knows the truth.


 El martes, 29 de enero de 2013 21:54:33 UTC+1, TreKing escribió:


 On Tue, Jan 29, 2013 at 1:54 PM, Héctor Júdez hju...@gmail.com wrote:

 I have the feeling that Google just wants to get rid of my app because it
 is not giving them any profit at all.


 LOL - dude, come on. If Google wanted to get rid of your app at all they
 would just do that. I don't think they would slowly torture you first. Also,
 if they wanted to get rid of app that don't give them profit, there would be
 a shit ton of app flying off the store every single day =)


 -
 TreKing - Chicago transit tracking app for Android-powered devices

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
Ok, now that I see more people with the same problem then I can stop thinking 
weird ideas. I never paid anyone nor auto rate my apps so definitely their 
algorithm doesn't work as expected.

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread Héctor Júdez
For example, I've already lost 110 stars(5) in what it used to be a plugin app, 
a Bluetooth extension for my main app. Who could ever pay to promote a 14kb 
plugin!!!

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-29 Thread bob
I confirmed that you did lose a lot of 5 star ratings.

You had 373.

Now you have 268.

You might want to take a screenshot of the cached Google Play page.  I 
think it's like 5 days old.




On Tuesday, January 29, 2013 9:36:55 PM UTC-6, Héctor Júdez wrote:

 For example, I've already lost 110 stars(5) in what it used to be a plugin 
 app, a Bluetooth extension for my main app. Who could ever pay to promote a 
 14kb plugin!!!

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread TreKing
http://developer.android.com/support.html

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread Héctor Júdez
Thanks, I've already filled a couple forms from this site... no answer yet.
There was a Android Market Google Group before but it has been removed... I 
hope anyone from Google gets to review these posts.


El lunes, 28 de enero de 2013 16:11:02 UTC+1, TreKing escribió:

 http://developer.android.com/support.html


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread TreKing
On Mon, Jan 28, 2013 at 9:20 AM, Héctor Júdez hju...@gmail.com wrote:

 I hope anyone from Google gets to review these posts.


Not for Android Market issues, they don't.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread Héctor Júdez
I have just lost another 14 stars... They got rid of the forum and they 
don´t answer questions in their help center.


El lunes, 28 de enero de 2013 18:21:23 UTC+1, TreKing escribió:

 On Mon, Jan 28, 2013 at 9:20 AM, Héctor Júdez hju...@gmail.comjavascript:
  wrote:

 I hope anyone from Google gets to review these posts.


 Not for Android Market issues, they don't.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread John Coryat
It might be that Google is consolidating ratings that were done by one 
person a number of times. It might also be that the ones determined to 
be fraudulent are being removed. It might also be possible that whatever 
algorithm is doing the work has a bug and is flagging actual, real reviews 
and ratings. We all know that's probably impossible though.

I've seen two ratings disappear out of over 25,000. You can't let things 
like this bother you. It's probably happening system wide so everyone is 
being affected.

-John Coryat

On Monday, January 28, 2013 12:19:47 PM UTC-6, Héctor Júdez wrote:

 I have just lost another 14 stars... They got rid of the forum and they 
 don´t answer questions in their help center.


 El lunes, 28 de enero de 2013 18:21:23 UTC+1, TreKing escribió:

 On Mon, Jan 28, 2013 at 9:20 AM, Héctor Júdez hju...@gmail.com wrote:

 I hope anyone from Google gets to review these posts.


 Not for Android Market issues, they don't.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread Héctor Júdez
Rates are not fraudulent and I assume they are getting rid of old rates. My 
app has been in the market for more than 3 years and I have the feeling 
they are getting rid of the old rates because new comments are unaffected.

Two out of 25k rates is meaningless. I am losing 270 rates out of around 
2.5k.. that's more than 10% of all the rates that have taken me 3 years to 
earn. This is my portfolio and my reputation.
My app (Car Finder AR) is in the Top 30 of most countries in the travel 
section and I don´t understand why they are doing this... I really hope is 
a bug.




El lunes, 28 de enero de 2013 20:32:07 UTC+1, John Coryat escribió:

 It might be that Google is consolidating ratings that were done by one 
 person a number of times. It might also be that the ones determined to 
 be fraudulent are being removed. It might also be possible that whatever 
 algorithm is doing the work has a bug and is flagging actual, real reviews 
 and ratings. We all know that's probably impossible though.

 I've seen two ratings disappear out of over 25,000. You can't let things 
 like this bother you. It's probably happening system wide so everyone is 
 being affected.

 -John Coryat

 On Monday, January 28, 2013 12:19:47 PM UTC-6, Héctor Júdez wrote:

 I have just lost another 14 stars... They got rid of the forum and they 
 don´t answer questions in their help center.


 El lunes, 28 de enero de 2013 18:21:23 UTC+1, TreKing escribió:

 On Mon, Jan 28, 2013 at 9:20 AM, Héctor Júdez hju...@gmail.com wrote:

 I hope anyone from Google gets to review these posts.


 Not for Android Market issues, they don't.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread Héctor Júdez
by the way.. this has happened before in July 2011 and it was a bug. Just 
search on the Internet. However before you could gatter all together and 
complain in the Market Google Group... now this group is gone and we cannot 
complain any more.


El lunes, 28 de enero de 2013 20:51:34 UTC+1, Héctor Júdez escribió:

 Rates are not fraudulent and I assume they are getting rid of old rates. 
 My app has been in the market for more than 3 years and I have the feeling 
 they are getting rid of the old rates because new comments are unaffected.

 Two out of 25k rates is meaningless. I am losing 270 rates out of around 
 2.5k.. that's more than 10% of all the rates that have taken me 3 years to 
 earn. This is my portfolio and my reputation.
 My app (Car Finder AR) is in the Top 30 of most countries in the travel 
 section and I don´t understand why they are doing this... I really hope is 
 a bug.




 El lunes, 28 de enero de 2013 20:32:07 UTC+1, John Coryat escribió:

 It might be that Google is consolidating ratings that were done by one 
 person a number of times. It might also be that the ones determined to 
 be fraudulent are being removed. It might also be possible that whatever 
 algorithm is doing the work has a bug and is flagging actual, real reviews 
 and ratings. We all know that's probably impossible though.

 I've seen two ratings disappear out of over 25,000. You can't let things 
 like this bother you. It's probably happening system wide so everyone is 
 being affected.

 -John Coryat

 On Monday, January 28, 2013 12:19:47 PM UTC-6, Héctor Júdez wrote:

 I have just lost another 14 stars... They got rid of the forum and they 
 don´t answer questions in their help center.


 El lunes, 28 de enero de 2013 18:21:23 UTC+1, TreKing escribió:

 On Mon, Jan 28, 2013 at 9:20 AM, Héctor Júdez hju...@gmail.com wrote:

 I hope anyone from Google gets to review these posts.


 Not for Android Market issues, they don't.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  


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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread John Coryat
 Rates are not fraudulent...

How do you know that? Only God and Google know. 

Don't worry about things you can't change!

-John Coryat

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread TreKing
On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.com wrote:

 However before you could gatter all together and complain in the Market
 Google Group... now this group is gone and we cannot complain any more.


You're doing a fine job without that forum ;)

Honestly, it sucks, but there's no sense in continuing to complain here. I
checked my apps and I seem to be missing some ratings as well from early
on. Not sure if there are more missing, I don't track them in that much
detail. Whatever the reason is, you're not going to get anywhere stressing
about it and raising a ruckus here.

Contact Google Play support knowing full well you won't get a response,
or pester Googler's on G+, or wait it out and see what happens. When stuff
like this happens on Google Play, it's usually a sign of features or
changes coming.

-
TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago
transit tracking app for Android-powered devices

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread Héctor Júdez
You are all right.. Google just answered two of my emails with the exact 
same copypaste message saying nothing but crap.
Anyway, time to forget. Thanks.

El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.comjavascript:
  wrote:

 However before you could gatter all together and complain in the Market 
 Google Group... now this group is gone and we cannot complain any more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain here. I 
 checked my apps and I seem to be missing some ratings as well from early 
 on. Not sure if there are more missing, I don't track them in that much 
 detail. Whatever the reason is, you're not going to get anywhere stressing 
 about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a response, 
 or pester Googler's on G+, or wait it out and see what happens. When stuff 
 like this happens on Google Play, it's usually a sign of features or 
 changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  

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Re: [android-developers] All my apps are losing 5 star rates at a really high speed. I've lost more than 200 during this weekend.

2013-01-28 Thread Zsolt Vasvari
My app has been published for 2 1/2 years and have 2500+ ratings also.  I 
haven't lost any that I can see.  Knock on wood.

That said, it sometimes happens that I get an extra batch of phantom' 
ratings which are removed a few days later.

If you want to complain somewhere, may I suggest Google+ and copy a few 
Google people on there.  I think you would have a better chance of getting 
a legitimate response than here or by contacting Support.



On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote:

 You are all right.. Google just answered two of my emails with the exact 
 same copypaste message saying nothing but crap.
 Anyway, time to forget. Thanks.

 El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió:


 On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez hju...@gmail.com wrote:

 However before you could gatter all together and complain in the Market 
 Google Group... now this group is gone and we cannot complain any more.


 You're doing a fine job without that forum ;)

 Honestly, it sucks, but there's no sense in continuing to complain here. 
 I checked my apps and I seem to be missing some ratings as well from early 
 on. Not sure if there are more missing, I don't track them in that much 
 detail. Whatever the reason is, you're not going to get anywhere stressing 
 about it and raising a ruckus here.

 Contact Google Play support knowing full well you won't get a response, 
 or pester Googler's on G+, or wait it out and see what happens. When stuff 
 like this happens on Google Play, it's usually a sign of features or 
 changes coming.


 -
 TreKing http://sites.google.com/site/rezmobileapps/treking - Chicago 
 transit tracking app for Android-powered devices
  


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