Re: DevStudio Tool

2012-04-02 Thread support
Hi listers

 

Concerning the enhanced search, I suggest you have a look at our tool.

It does all what Jose said about that and even more.

You can download an evaluation version for free from www.arsmarts.com

Additionally, we just started the 2.8 beta version this morning.

ARSmarts 2.8 has full support of overlays.

 

Support

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: vendredi 30 mars 2012 11:15
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** Guillaume,

 

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

 

I will explain in detail what I consider essential:

 

ONLINE DEBUG:

There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

 

UNITARY TEST:

Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

 

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:

Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it. 

 

ENFORCEMENT OF BEST PRACTICES:

Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

 

WORK WITH FIELDS NOT IN VIEW:

If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

 

ENHANCED SEARCH:

I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

 

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

 

Regards,

 

Jose Huerta

http://theremedyforit.com/ 

 



 

On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault  wrote:

** 

Jose, 

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation. 
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume

  _  

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Thursday, March 29, 2012 8:27 AM


To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application. 

 

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

 

 - Online debugging

 - Unitary test

 - Graphical blocking of elements (to block some elements and work with others).

 - Enforcement of best practices.

 - Search objects: To answer

DevStudio Tool

2012-04-01 Thread John Baker
Hello,

The next step for DevStudio is a real time debugger, allowing adminstrators to 
remotely connect to an AR System instance and debug server side workflow with 
the same level of transparency afforded to other programming technologies. To 
compliment this huge leap forward, the client side will be running nicely 
formatted Javascript, served from the output of converting database (but in 
reality, memory) based storage of workflow into Javascript files.


John

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-04-01 Thread Joe Martin D'Souza

I actually asked a related question last RUG, the ability to scan from a 3 
dimensional bar code and have the information populated in the appropriate 
field, as I do feel it would be a useful asset type code where you develop a 
bar code using various parameters and have a lot of information scan-able to 
cut down data entry time - and hopefully improve accuracy of data that resulted 
from typos..

Joe

From: Easter, David 
Sent: Sunday, April 01, 2012 10:19 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
Personally, I think the discussion has been great so far – but what hasn’t come 
up yet are ideas around what I think will be the biggest next step in Developer 
Studio… getting it to work well on smartphones like the iPhone or the newly 
redesigned RAZR.  I’ve been talking to some of our big customers and they all 
seem to be saying the same thing – the trend toward “OOTB” applications is 
declining, so they want to make their environments as unique as possible as 
quickly as possible.  Being able to modify workflow and processes on-the-fly 
from a remote location with minimal (or no) review from a Change Approval Board 
(CAB) will ensure that one person’s opinion can instantly be realized across a 
broad set of end users in all facets the company.  Getting Dev Studio as mobile 
as possible would be a way to meet that business need.

 

To be able to do this, Dev Studio would need to become even simpler to use.  
Since the screen is going to be pretty small for development, one idea is to 
integrate closely with voice recognition systems like Siri.  As Siri’s database 
of recognized terms increases, it should be possible for Siri to recognize 5GL 
programming statements, thus reducing the programming knowledge needed to make 
changes to an app even further.  For example, one should be able just to say 
“Siri – Add a field to track number of abandoned tickets between the Company 
Name field and the Price field” or “Add a qualification to the filter on the 
Priority field to reduce the number entered by one if a submitter is in the 
‘Director or higher’ permission group”.  That way, you wouldn’t even need a GUI 
- so the issues around getting Dev Studio to fit on a screen become moot.  I’m 
pretty sure that other smartphone vendors will be copying Siri’s concept pretty 
soon, so that the implementation can be cross platform.

 

For those that do want to use a GUI, I was thinking that the accelerometer 
could be really good for getting a field into the right location on the screen. 
 Just tip the smartphone in the direction you want to move the field and it 
will “bump” into other fields, moving them out of the way and making room for 
your new field.  Then just tap the phone gently to get it back into the right 
location and then save your work.   Want to delete a field?  Just select it and 
then shake the phone like a whip to “throw” it out of the display.

 

The camera is really useful as well.  For example, when end users find a GUI 
that has the look and feel that they want for your remedy app, I was thinking 
they could just use the camera to “scan” that UI and send it back to AR System. 
 Then Dev Studio would automatically rework the application to use the same 
color scheme, icons, fonts, etc.   It could create a different view for every 
scan that was submitted, enabling every user to have their own personalized 
“skin” for your standardized enterprise business application.

 

I’m not exactly sure how to use the GPS function yet, but perhaps the Remedy 
Developer’s location could be tracked real-time.  That way when the developer 
is moving around and they get close to someone who has ideas of how to change 
the application, an alert could be immediately sent to the developer – giving 
them a chance to stop by the idea-person’s cube to discuss that person’s latest 
opinions on what could be done to improve the app.  Since Dev Studio would be 
mobile, those changes could be put in place right away – increasing end-user 
satisfaction.

 

Anyway, I’m sure all of these concepts can be further discussed at the WWRUG12 
panel, which is coming pretty soon.  Today being April 1st, that’s only about 6 
½ months away.

 

 

-David J. Easter

Manager of Product Management, Remedy Platform

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc or reality.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison, prankster or public relations representative for BMC 
Software, Inc.

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 30, 2012 6:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Hola Jose

Thanks for the clarification, you make interesting points. 
We know that David Easter

Re: DevStudio Tool

2012-04-01 Thread Jason Miller
CanOfWorms=open  ;)
On Apr 1, 2012 10:23 AM, "Shellman, David"  wrote:

> **
> It was a good one.  Yet it makes one think that having Developer Studio
> run in a tablet environment would be a nice concept.
>
> Dave
>
> On Apr 1, 2012, at 12:41 PM, "arslist"  wrote:
>
> **
>
> Based on the GPS you could also tell the Developers just how lost they are.
> 
>
> ** **
>
> You can use the Bluetooth to link to any handy screen, say you are at a
> film in an IMAX theatre,
>
> just about big enough to see what you are doing without using the NASA
> wall of screens J
>
> ** **
>
> Nice one David, happy April Fools Day!
>
> ** **
>
> Daniel
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Easter, David
> *Sent:* April 1, 2012 10:20 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> ** **
>
> ** 
>
> Personally, I think the discussion has been great so far – but what hasn’t
> come up yet are ideas around what I think will be the biggest next step in
> Developer Studio… getting it to work well on smartphones like the iPhone or
> the newly redesigned RAZR.  I’ve been talking to some of our big customers
> and they all seem to be saying the same thing – the trend toward “OOTB”
> applications is declining, so they want to make their environments as
> unique as possible as quickly as possible.  Being able to modify workflow
> and processes on-the-fly from a remote location with minimal (or no) review
> from a Change Approval Board (CAB) will ensure that one person’s opinion
> can instantly be realized across a broad set of end users in all facets the
> company.  Getting Dev Studio as mobile as possible would be a way to meet
> that business need.
>
> ** **
>
> To be able to do this, Dev Studio would need to become even simpler to
> use.  Since the screen is going to be pretty small for development, one
> idea is to integrate closely with voice recognition systems like Siri.  As
> Siri’s database of recognized terms increases, it should be possible for
> Siri to recognize 5GL programming statements, thus reducing the programming
> knowledge needed to make changes to an app even further.  For example, one
> should be able just to say “Siri – Add a field to track number of abandoned
> tickets between the Company Name field and the Price field” or “Add a
> qualification to the filter on the Priority field to reduce the number
> entered by one if a submitter is in the ‘Director or higher’ permission
> group”.  That way, you wouldn’t even need a GUI - so the issues around
> getting Dev Studio to fit on a screen become moot.  I’m pretty sure that
> other smartphone vendors will be copying Siri’s concept pretty soon, so
> that the implementation can be cross platform.
>
> ** **
>
> For those that do want to use a GUI, I was thinking that the accelerometer
> could be really good for getting a field into the right location on the
> screen.  Just tip the smartphone in the direction you want to move the
> field and it will “bump” into other fields, moving them out of the way and
> making room for your new field.  Then just tap the phone gently to get it
> back into the right location and then save your work.   Want to delete a
> field?  Just select it and then shake the phone like a whip to “throw” it
> out of the display.
>
> ** **
>
> The camera is really useful as well.  For example, when end users find a
> GUI that has the look and feel that they want for your remedy app, I was
> thinking they could just use the camera to “scan” that UI and send it back
> to AR System.  Then Dev Studio would automatically rework the application
> to use the same color scheme, icons, fonts, etc.   It could create a
> different view for every scan that was submitted, enabling every user to
> have their own personalized “skin” for your standardized enterprise
> business application.
>
> ** **
>
> I’m not exactly sure how to use the GPS function yet, but perhaps the
> Remedy Developer’s location could be tracked real-time.  That way when the
> developer is moving around and they get close to someone who has ideas of
> how to change the application, an alert could be immediately sent to the
> developer – giving them a chance to stop by the idea-person’s cube to
> discuss that person’s latest opinions on what could be done to improve the
> app.  Since Dev Studio would be mobile, those changes could be put in place
> right away – increasing end-user satisfaction.
>
> ** **
>
> Anyway, I’m sure all of these concepts can be further discussed at the
> WWRUG12 panel, which is coming pr

Re: DevStudio Tool

2012-04-01 Thread Shellman, David
It was a good one.  Yet it makes one think that having Developer Studio run in 
a tablet environment would be a nice concept.

Dave

On Apr 1, 2012, at 12:41 PM, "arslist" 
mailto:arsl...@danielbloom.ca>> wrote:

**
Based on the GPS you could also tell the Developers just how lost they are.

You can use the Bluetooth to link to any handy screen, say you are at a film in 
an IMAX theatre,
just about big enough to see what you are doing without using the NASA wall of 
screens ☺

Nice one David, happy April Fools Day!

Daniel

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: April 1, 2012 10:20 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
Personally, I think the discussion has been great so far – but what hasn’t come 
up yet are ideas around what I think will be the biggest next step in Developer 
Studio… getting it to work well on smartphones like the iPhone or the newly 
redesigned RAZR.  I’ve been talking to some of our big customers and they all 
seem to be saying the same thing – the trend toward “OOTB” applications is 
declining, so they want to make their environments as unique as possible as 
quickly as possible.  Being able to modify workflow and processes on-the-fly 
from a remote location with minimal (or no) review from a Change Approval Board 
(CAB) will ensure that one person’s opinion can instantly be realized across a 
broad set of end users in all facets the company.  Getting Dev Studio as mobile 
as possible would be a way to meet that business need.

To be able to do this, Dev Studio would need to become even simpler to use.  
Since the screen is going to be pretty small for development, one idea is to 
integrate closely with voice recognition systems like Siri.  As Siri’s database 
of recognized terms increases, it should be possible for Siri to recognize 5GL 
programming statements, thus reducing the programming knowledge needed to make 
changes to an app even further.  For example, one should be able just to say 
“Siri – Add a field to track number of abandoned tickets between the Company 
Name field and the Price field” or “Add a qualification to the filter on the 
Priority field to reduce the number entered by one if a submitter is in the 
‘Director or higher’ permission group”.  That way, you wouldn’t even need a GUI 
- so the issues around getting Dev Studio to fit on a screen become moot.  I’m 
pretty sure that other smartphone vendors will be copying Siri’s concept pretty 
soon, so that the implementation can be cross platform.

For those that do want to use a GUI, I was thinking that the accelerometer 
could be really good for getting a field into the right location on the screen. 
 Just tip the smartphone in the direction you want to move the field and it 
will “bump” into other fields, moving them out of the way and making room for 
your new field.  Then just tap the phone gently to get it back into the right 
location and then save your work.   Want to delete a field?  Just select it and 
then shake the phone like a whip to “throw” it out of the display.

The camera is really useful as well.  For example, when end users find a GUI 
that has the look and feel that they want for your remedy app, I was thinking 
they could just use the camera to “scan” that UI and send it back to AR System. 
 Then Dev Studio would automatically rework the application to use the same 
color scheme, icons, fonts, etc.   It could create a different view for every 
scan that was submitted, enabling every user to have their own personalized 
“skin” for your standardized enterprise business application.

I’m not exactly sure how to use the GPS function yet, but perhaps the Remedy 
Developer’s location could be tracked real-time.  That way when the developer 
is moving around and they get close to someone who has ideas of how to change 
the application, an alert could be immediately sent to the developer – giving 
them a chance to stop by the idea-person’s cube to discuss that person’s latest 
opinions on what could be done to improve the app.  Since Dev Studio would be 
mobile, those changes could be put in place right away – increasing end-user 
satisfaction.

Anyway, I’m sure all of these concepts can be further discussed at the WWRUG12 
panel, which is coming pretty soon.  Today being April 1st, that’s only about 6 
½ months away.


-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc or reality.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison, prankster or public relations representative for BMC 
Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behal

Re: DevStudio Tool

2012-04-01 Thread arslist
Based on the GPS you could also tell the Developers just how lost they are.

 

You can use the Bluetooth to link to any handy screen, say you are at a film
in an IMAX theatre,

just about big enough to see what you are doing without using the NASA wall
of screens J

 

Nice one David, happy April Fools Day!

 

Daniel

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: April 1, 2012 10:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Personally, I think the discussion has been great so far – but what hasn’t
come up yet are ideas around what I think will be the biggest next step in
Developer Studio… getting it to work well on smartphones like the iPhone or
the newly redesigned RAZR.  I’ve been talking to some of our big customers
and they all seem to be saying the same thing – the trend toward “OOTB”
applications is declining, so they want to make their environments as unique
as possible as quickly as possible.  Being able to modify workflow and
processes on-the-fly from a remote location with minimal (or no) review from
a Change Approval Board (CAB) will ensure that one person’s opinion can
instantly be realized across a broad set of end users in all facets the
company.  Getting Dev Studio as mobile as possible would be a way to meet
that business need.

 

To be able to do this, Dev Studio would need to become even simpler to use.
Since the screen is going to be pretty small for development, one idea is to
integrate closely with voice recognition systems like Siri.  As Siri’s
database of recognized terms increases, it should be possible for Siri to
recognize 5GL programming statements, thus reducing the programming
knowledge needed to make changes to an app even further.  For example, one
should be able just to say “Siri – Add a field to track number of abandoned
tickets between the Company Name field and the Price field” or “Add a
qualification to the filter on the Priority field to reduce the number
entered by one if a submitter is in the ‘Director or higher’ permission
group”.  That way, you wouldn’t even need a GUI - so the issues around
getting Dev Studio to fit on a screen become moot.  I’m pretty sure that
other smartphone vendors will be copying Siri’s concept pretty soon, so that
the implementation can be cross platform.

 

For those that do want to use a GUI, I was thinking that the accelerometer
could be really good for getting a field into the right location on the
screen.  Just tip the smartphone in the direction you want to move the field
and it will “bump” into other fields, moving them out of the way and making
room for your new field.  Then just tap the phone gently to get it back into
the right location and then save your work.   Want to delete a field?  Just
select it and then shake the phone like a whip to “throw” it out of the
display.

 

The camera is really useful as well.  For example, when end users find a GUI
that has the look and feel that they want for your remedy app, I was
thinking they could just use the camera to “scan” that UI and send it back
to AR System.  Then Dev Studio would automatically rework the application to
use the same color scheme, icons, fonts, etc.   It could create a different
view for every scan that was submitted, enabling every user to have their
own personalized “skin” for your standardized enterprise business
application.

 

I’m not exactly sure how to use the GPS function yet, but perhaps the Remedy
Developer’s location could be tracked real-time.  That way when the
developer is moving around and they get close to someone who has ideas of
how to change the application, an alert could be immediately sent to the
developer – giving them a chance to stop by the idea-person’s cube to
discuss that person’s latest opinions on what could be done to improve the
app.  Since Dev Studio would be mobile, those changes could be put in place
right away – increasing end-user satisfaction.

 

Anyway, I’m sure all of these concepts can be further discussed at the
WWRUG12 panel, which is coming pretty soon.  Today being April 1st, that’s
only about 6 ½ months away.

 

 

-David J. Easter

Manager of Product Management, Remedy Platform

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc or
reality.  My voluntary participation in this forum is not intended to convey
a role as a spokesperson, liaison, prankster or public relations
representative for BMC Software, Inc.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 30, 2012 6:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Hola Jose

Thanks for the clarification, you make interesting points. 
We know that David Easter monitors the ARS list, so maybe he can chime in on
what he thinks about this

Guillaume

Re: DevStudio Tool

2012-04-01 Thread Easter, David
Personally, I think the discussion has been great so far - but what hasn't come 
up yet are ideas around what I think will be the biggest next step in Developer 
Studio... getting it to work well on smartphones like the iPhone or the newly 
redesigned RAZR.  I've been talking to some of our big customers and they all 
seem to be saying the same thing - the trend toward "OOTB" applications is 
declining, so they want to make their environments as unique as possible as 
quickly as possible.  Being able to modify workflow and processes on-the-fly 
from a remote location with minimal (or no) review from a Change Approval Board 
(CAB) will ensure that one person's opinion can instantly be realized across a 
broad set of end users in all facets the company.  Getting Dev Studio as mobile 
as possible would be a way to meet that business need.

To be able to do this, Dev Studio would need to become even simpler to use.  
Since the screen is going to be pretty small for development, one idea is to 
integrate closely with voice recognition systems like Siri.  As Siri's database 
of recognized terms increases, it should be possible for Siri to recognize 5GL 
programming statements, thus reducing the programming knowledge needed to make 
changes to an app even further.  For example, one should be able just to say 
"Siri - Add a field to track number of abandoned tickets between the Company 
Name field and the Price field" or "Add a qualification to the filter on the 
Priority field to reduce the number entered by one if a submitter is in the 
'Director or higher' permission group".  That way, you wouldn't even need a GUI 
- so the issues around getting Dev Studio to fit on a screen become moot.  I'm 
pretty sure that other smartphone vendors will be copying Siri's concept pretty 
soon, so that the implementation can be cross platform.

For those that do want to use a GUI, I was thinking that the accelerometer 
could be really good for getting a field into the right location on the screen. 
 Just tip the smartphone in the direction you want to move the field and it 
will "bump" into other fields, moving them out of the way and making room for 
your new field.  Then just tap the phone gently to get it back into the right 
location and then save your work.   Want to delete a field?  Just select it and 
then shake the phone like a whip to "throw" it out of the display.

The camera is really useful as well.  For example, when end users find a GUI 
that has the look and feel that they want for your remedy app, I was thinking 
they could just use the camera to "scan" that UI and send it back to AR System. 
 Then Dev Studio would automatically rework the application to use the same 
color scheme, icons, fonts, etc.   It could create a different view for every 
scan that was submitted, enabling every user to have their own personalized 
"skin" for your standardized enterprise business application.

I'm not exactly sure how to use the GPS function yet, but perhaps the Remedy 
Developer's location could be tracked real-time.  That way when the developer 
is moving around and they get close to someone who has ideas of how to change 
the application, an alert could be immediately sent to the developer - giving 
them a chance to stop by the idea-person's cube to discuss that person's latest 
opinions on what could be done to improve the app.  Since Dev Studio would be 
mobile, those changes could be put in place right away - increasing end-user 
satisfaction.

Anyway, I'm sure all of these concepts can be further discussed at the WWRUG12 
panel, which is coming pretty soon.  Today being April 1st, that's only about 6 
½ months away.


-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc or reality.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison, prankster or public relations representative for BMC 
Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 30, 2012 6:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Hola Jose

Thanks for the clarification, you make interesting points.
We know that David Easter monitors the ARS list, so maybe he can chime in on 
what he thinks about this

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Friday, March 30, 2012 5:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool
** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point

Re: DevStudio Tool

2012-03-31 Thread Joe Martin D'Souza

We wont say a word :-)

From: arslist 
Sent: Saturday, March 31, 2012 10:35 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
I have someone picking up a couple of cases of Arrogant Bastard for me, just 
don’t tell the hotel J

(I asked them first, they can’t get it).

 

Daniel

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: March 30, 2012 11:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Joe,

 

Sounds like the WWRUG staff has your number.  I'll kick in a beer or two.

 

Dave

On Mar 30, 2012, at 5:20 PM, "Jason Miller"  wrote:

  ** Did anybody say there wouldn't be?  Although now we are encouraging you to 
be difficult and make us come after you.

  On Fri, Mar 30, 2012 at 2:01 PM, Joe Martin D'Souza  wrote:

  This is fun! Would be more fun if there was beer and/or warm saki and sushi 
at the kidnapping party!

  -Original Message- From: Carin Grobler
  Sent: Friday, March 30, 2012 4:29 PM Newsgroups: 
public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool



  I'll be part of the kidnapping ring..

___
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Re: DevStudio Tool

2012-03-31 Thread arslist
I have someone picking up a couple of cases of Arrogant Bastard for me, just 
don’t tell the hotel J

(I asked them first, they can’t get it).

 

Daniel

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: March 30, 2012 11:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Joe,

 

Sounds like the WWRUG staff has your number.  I'll kick in a beer or two.

 

Dave

On Mar 30, 2012, at 5:20 PM, "Jason Miller"  wrote:

** Did anybody say there wouldn't be?  Although now we are encouraging you to 
be difficult and make us come after you.

On Fri, Mar 30, 2012 at 2:01 PM, Joe Martin D'Souza  wrote:

This is fun! Would be more fun if there was beer and/or warm saki and sushi at 
the kidnapping party!

-Original Message- From: Carin Grobler
Sent: Friday, March 30, 2012 4:29 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool



I'll be part of the kidnapping ring.. 
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Re: DevStudio Tool

2012-03-31 Thread arslist
Or you should be on the panel J

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer
Sent: March 30, 2012 5:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** I think the panel was my idea to begin with, so front row people should
also get treats!

On Fri, Mar 30, 2012 at 3:21 PM, Joe Martin D'Souza 
wrote:

** 

 

I'll agree to be a very co-operating victim of kidnap with all that free
beer and all going on in the evenings where I'd be held :-)

 

Joe

 

From: Jason Miller <mailto:jason.mil...@gmail.com>  

Sent: Friday, March 30, 2012 4:17 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** Uh Joe, if you say you're not making it we are going kidnap you and bring
you there against your will.  You might as well plan on being there :) 

 

Jason

On Fri, Mar 30, 2012 at 9:42 AM, Joe Martin D'Souza 
wrote:

** 

 

Yup Dan wrote me that on an offline and its something I'm considering..
Travel may not cost me much as I can leverage my frequent flyer benefits to
get 'free' stuff...

 

I'll need to check what is scheduled during that period at the customer site
I am at right now..

 

Joe

 

From: Kemes, Lisa <mailto:lisa.ke...@te.com>  

Sent: Friday, March 30, 2012 11:44 AM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** 

You know you get your registration fee taken care of if you present!!  :)  

 

Something to think about!

 

Thanks! 

Lisa 

 

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 10:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** 

Yes a Panel is a great idea.. Where you as an audience can ask the how to
type questions and we as a panel of users who are more friendlier with the
Studio can answer if there is an answer to it and share our views..

 

Maybe we could as a panel share our experiences first, which may answer
majority of the how to questions, and then have a open question answer
session in the end..

 

Joe

 

From: Susan Palmer <mailto:suzanpal...@gmail.com>  

Sent: Wednesday, March 28, 2012 10:39 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** Joe ... maybe a panel situation would be more comfortable for you.  I
think having a projection of the tool and then showing what you're talking
about would be great.  Especially when answering questions.  Skip the
slides, we want the real tool in action.  I know the wwrug team likes
'presentations' but maybe this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already
mentioned here (choose mine please) and the rest will generate from the
crowd.

On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza 
wrote:

** 

 

"Importing and exporting workflow can chew up memory fast. The default heap
settings are next to nothing and you need a minimum of 2Gig to run
Devstudio. Admin tool could get by with 1Gig or less. "

Have you increased the heap on the import ini configuration file? There are
more files than just the development studio's ini file where you can adjust
your heap size.

 

I hate 2 and 3 too.. experienced those things myself as well where after
what seems like you selected the field it just disappears and the 2nd time
you select it, it sticks...

 

So yea Rod actually managed to point 2 things that I find to be clumsy too..
But the advantages outweigh these so these few quirks just seem to be
overshadowed.. Thank you for pointing these up and I think if BMC is
watching, they ought to do something about these things..

 

Joe

 

From: Rod Harris <mailto:r...@smapps.com.au>  

Sent: Wednesday, March 28, 2012 10:22 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** 

Hi Dan, Joe and everyone,

 

I've been using Dev Studio since 7.5 first came out and I would never
consider going back to the old admin tool. Whilst you certainly need a high
resolution screen  and you should go 64bit and up your heap from the default
there are plenty of huge upsides in dev studio. 

 

My favourites are:

 

1.  The Outline View and the ability to sort fields by ID or by label or
by name to find the field you need quickly. 
2.  Once you find the field the show relationships feature will enable
you to drill in to the right workflow quickly and to be confident that you
have captured all of the impacts. 
3.  If you need to bulk change a whole bunch of fields, active links or
anything else you can usually select the objects and use the properties page
to do a bulk update. 
4.  Autocomplete, built in help and syntax checkin

Re: DevStudio Tool

2012-03-30 Thread Shellman, David
Joe,

Sounds like the WWRUG staff has your number.  I'll kick in a beer or two.

Dave

On Mar 30, 2012, at 5:20 PM, "Jason Miller" 
mailto:jason.mil...@gmail.com>> wrote:

** Did anybody say there wouldn't be?  Although now we are encouraging you to 
be difficult and make us come after you.

On Fri, Mar 30, 2012 at 2:01 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
This is fun! Would be more fun if there was beer and/or warm saki and sushi at 
the kidnapping party!

-Original Message- From: Carin Grobler
Sent: Friday, March 30, 2012 4:29 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool


I'll be part of the kidnapping ring..
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Answers Are"

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Re: DevStudio Tool

2012-03-30 Thread bautista
No classes, no internet.  Just imagination & creativitykind of like 
Remedy :-) 

Maybe I can male Sushi in the back of the room while you present on DS.

I am sure I won't be able to keep quiet if I am in the room anyway! 

Happy Friday, Everyone.

Sent from my Android phone - autocorrect mistakes are Google's fault ! :-) 

- Reply message -
From: "Joe Martin D'Souza" 
Date: Fri, Mar 30, 2012 9:20 pm
Subject: DevStudio Tool
To: 

You’re my best friend!

I bought a sushi kit, yet to try to make any..

Did you learn to make it yourself? Or did you go for some cooking classes? I 
saw a few online video’s to learn to DIY and it looks pretty simple..

Got to love the internet.. Learnt today to clean my camera SLR sensors – 
something that a decade ago I might have spent 100 dollars to get done at a 
shop..

Joe

From: bauti...@bullcreek.com 
Sent: Friday, March 30, 2012 7:34 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** I make Sushi.  Rolls, Nigiri, Sashimi, etc.

Sent from my Android phone - autocorrect mistakes are Google's fault ! :-) 

- Reply message -
From: "Joe Martin D'Souza" 
Date: Fri, Mar 30, 2012 4:01 pm
Subject: DevStudio Tool
To: 

This is fun! Would be more fun if there was beer and/or warm saki and sushi at 
the kidnapping party!

-Original Message- From: Carin Grobler
Sent: Friday, March 30, 2012 4:29 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I'll be part of the kidnapping ring..

___
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Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza
You’re my best friend!

I bought a sushi kit, yet to try to make any..

Did you learn to make it yourself? Or did you go for some cooking classes? I 
saw a few online video’s to learn to DIY and it looks pretty simple..

Got to love the internet.. Learnt today to clean my camera SLR sensors – 
something that a decade ago I might have spent 100 dollars to get done at a 
shop..

Joe

From: bauti...@bullcreek.com 
Sent: Friday, March 30, 2012 7:34 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** I make Sushi.  Rolls, Nigiri, Sashimi, etc.

Sent from my Android phone - autocorrect mistakes are Google's fault ! :-) 

- Reply message -
From: "Joe Martin D'Souza" 
Date: Fri, Mar 30, 2012 4:01 pm
Subject: DevStudio Tool
To: 

This is fun! Would be more fun if there was beer and/or warm saki and sushi at 
the kidnapping party!

-Original Message- From: Carin Grobler
Sent: Friday, March 30, 2012 4:29 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I'll be part of the kidnapping ring..

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Re: DevStudio Tool

2012-03-30 Thread bautista
I make Sushi.  Rolls, Nigiri, Sashimi, etc.

Sent from my Android phone - autocorrect mistakes are Google's fault ! :-) 

- Reply message -
From: "Joe Martin D'Souza" 
Date: Fri, Mar 30, 2012 4:01 pm
Subject: DevStudio Tool
To: 

This is fun! Would be more fun if there was beer and/or warm saki and sushi at 
the kidnapping party!

-Original Message- From: Carin Grobler
Sent: Friday, March 30, 2012 4:29 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I'll be part of the kidnapping ring.. 
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Re: DevStudio Tool

2012-03-30 Thread Shellman, David
There's always Twinkies.

On Mar 30, 2012, at 5:26 PM, "Susan Palmer" 
mailto:suzanpal...@gmail.com>> wrote:

** I think the panel was my idea to begin with, so front row people should also 
get treats!

On Fri, Mar 30, 2012 at 3:21 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**

I’ll agree to be a very co-operating victim of kidnap with all that free beer 
and all going on in the evenings where I’d be held :-)

Joe

From: Jason Miller<mailto:jason.mil...@gmail.com>
Sent: Friday, March 30, 2012 4:17 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** Uh Joe, if you say you're not making it we are going kidnap you and bring 
you there against your will.  You might as well plan on being there :)

Jason

On Fri, Mar 30, 2012 at 9:42 AM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**

Yup Dan wrote me that on an offline and its something I’m considering.. Travel 
may not cost me much as I can leverage my frequent flyer benefits to get ‘free’ 
stuff...

I’ll need to check what is scheduled during that period at the customer site I 
am at right now..

Joe

From: Kemes, Lisa<mailto:lisa.ke...@te.com>
Sent: Friday, March 30, 2012 11:44 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
You know you get your registration fee taken care of if you present!!  :)

Something to think about!


Thanks!

Lisa




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Joe 
Martin D'Souza
Sent: Wednesday, March 28, 2012 10:49 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
Yes a Panel is a great idea.. Where you as an audience can ask the how to type 
questions and we as a panel of users who are more friendlier with the Studio 
can answer if there is an answer to it and share our views..

Maybe we could as a panel share our experiences first, which may answer 
majority of the how to questions, and then have a open question answer session 
in the end..

Joe

From: Susan Palmer<mailto:suzanpal...@gmail.com>
Sent: Wednesday, March 28, 2012 10:39 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** Joe ... maybe a panel situation would be more comfortable for you.  I think 
having a projection of the tool and then showing what you're talking about 
would be great.  Especially when answering questions.  Skip the slides, we want 
the real tool in action.  I know the wwrug team likes 'presentations' but maybe 
this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already 
mentioned here (choose mine please) and the rest will generate from the crowd.

On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**

“Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. “
Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio’s ini file where you can adjust 
your heap size.

I hate 2 and 3 too.. experienced those things myself as well where after what 
seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...

So yea Rod actually managed to point 2 things that I find to be clumsy too.. 
But the advantages outweigh these so these few quirks just seem to be 
overshadowed.. Thank you for pointing these up and I think if BMC is watching, 
they ought to do something about these things..

Joe

From: Rod Harris<mailto:r...@smapps.com.au>
Sent: Wednesday, March 28, 2012 10:22 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
Hi Dan, Joe and everyone,

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio.

My favourites are:


 1.  The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly.
 2.  Once you find the field the show relationships feature will enable you to 
drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts.
 3.  If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to

Re: DevStudio Tool

2012-03-30 Thread Susan Palmer
I think the panel was my idea to begin with, so front row people should
also get treats!

On Fri, Mar 30, 2012 at 3:21 PM, Joe Martin D'Souza wrote:

> **
>
> I’ll agree to be a very co-operating victim of kidnap with all that free
> beer and all going on in the evenings where I’d be held :-)
>
> Joe
>
>  *From:* Jason Miller 
> *Sent:* Friday, March 30, 2012 4:17 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> ** Uh Joe, if you say you're not making it we are going kidnap you and
> bring you there against your will.  You might as well plan on being there
> :)
>
> Jason
>
> On Fri, Mar 30, 2012 at 9:42 AM, Joe Martin D'Souza wrote:
>
>> **
>>
>> Yup Dan wrote me that on an offline and its something I’m considering..
>> Travel may not cost me much as I can leverage my frequent flyer benefits to
>> get ‘free’ stuff...
>>
>> I’ll need to check what is scheduled during that period at the customer
>> site I am at right now..
>>
>> Joe
>>
>>  *From:* Kemes, Lisa 
>> *Sent:* Friday, March 30, 2012 11:44 AM
>>  *Newsgroups:* public.remedy.arsystem.general
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: DevStudio Tool
>>
>>  **
>> You know you get your registration fee taken care of if you present!!
>> :)
>>
>> Something to think about!
>>
>>
>> Thanks!
>>
>> Lisa
>>
>>
>>  --
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza
>> *Sent:* Wednesday, March 28, 2012 10:49 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: DevStudio Tool
>>
>> **
>>  Yes a Panel is a great idea.. Where you as an audience can ask the how
>> to type questions and we as a panel of users who are more friendlier with
>> the Studio can answer if there is an answer to it and share our views..
>>
>> Maybe we could as a panel share our experiences first, which may answer
>> majority of the how to questions, and then have a open question answer
>> session in the end..
>>
>> Joe
>>
>>  *From:* Susan Palmer 
>> *Sent:* Wednesday, March 28, 2012 10:39 PM
>> *Newsgroups:* public.remedy.arsystem.general
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: DevStudio Tool
>>
>> ** Joe ... maybe a panel situation would be more comfortable for you.  I
>> think having a projection of the tool and then showing what you're talking
>> about would be great.  Especially when answering questions.  Skip the
>> slides, we want the real tool in action.  I know the wwrug team likes
>> 'presentations' but maybe this would be an option for this type of group.
>>
>> I don't think you'd even have to prepare more than a couple points
>> already mentioned here (choose mine please) and the rest will generate from
>> the crowd.
>>
>> On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza wrote:
>>
>>> **
>>>
>>> “Importing and exporting workflow can chew up memory fast. The default
>>> heap settings are next to nothing and you need a minimum of 2Gig to run
>>> Devstudio. Admin tool could get by with 1Gig or less. “
>>> Have you increased the heap on the import ini configuration file? There
>>> are more files than just the development studio’s ini file where you can
>>> adjust your heap size.
>>>
>>> I hate 2 and 3 too.. experienced those things myself as well where after
>>> what seems like you selected the field it just disappears and the 2nd time
>>> you select it, it sticks...
>>>
>>> So yea Rod actually managed to point 2 things that I find to be clumsy
>>> too.. But the advantages outweigh these so these few quirks just seem to be
>>> overshadowed.. Thank you for pointing these up and I think if BMC is
>>> watching, they ought to do something about these things..
>>>
>>> Joe
>>>
>>>  *From:* Rod Harris 
>>> *Sent:* Wednesday, March 28, 2012 10:22 PM
>>>  *Newsgroups:* public.remedy.arsystem.general
>>> *To:* arslist@ARSLIST.ORG
>>> *Subject:* Re: DevStudio Tool
>>>
>>>  **
>>> Hi Dan, Joe and everyone,
>>>
>>> I've been using Dev Studio since 7.5 first came out and I would never
>>> consider going back to the old admin tool. Whilst you certainly need a high
>>> resolution screen  and you should go 64bit and up your heap from the
>

Re: DevStudio Tool

2012-03-30 Thread Jason Miller
Did anybody say there wouldn't be?  Although now we are encouraging you to
be difficult and make us come after you.

On Fri, Mar 30, 2012 at 2:01 PM, Joe Martin D'Souza wrote:

> This is fun! Would be more fun if there was beer and/or warm saki and
> sushi at the kidnapping party!
>
> -Original Message- From: Carin Grobler
> Sent: Friday, March 30, 2012 4:29 PM Newsgroups:
> public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
>
>
> I'll be part of the kidnapping ring..
> __**__**
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>

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Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza
This is fun! Would be more fun if there was beer and/or warm saki and sushi 
at the kidnapping party!


-Original Message- 
From: Carin Grobler
Sent: Friday, March 30, 2012 4:29 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I'll be part of the kidnapping ring.. 


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Re: DevStudio Tool

2012-03-30 Thread Carin Grobler
I'll be part of the kidnapping ring..

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Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza

I’ll agree to be a very co-operating victim of kidnap with all that free beer 
and all going on in the evenings where I’d be held :-)

Joe

From: Jason Miller 
Sent: Friday, March 30, 2012 4:17 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** Uh Joe, if you say you're not making it we are going kidnap you and bring 
you there against your will.  You might as well plan on being there :) 

Jason


On Fri, Mar 30, 2012 at 9:42 AM, Joe Martin D'Souza  wrote:

  ** 

  Yup Dan wrote me that on an offline and its something I’m considering.. 
Travel may not cost me much as I can leverage my frequent flyer benefits to get 
‘free’ stuff...

  I’ll need to check what is scheduled during that period at the customer site 
I am at right now..

  Joe

  From: Kemes, Lisa 
  Sent: Friday, March 30, 2012 11:44 AM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: DevStudio Tool

  ** 
  You know you get your registration fee taken care of if you present!!  :)  

  Something to think about!

  Thanks! 

  Lisa 




--
  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
  Sent: Wednesday, March 28, 2012 10:49 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool


  ** 
  Yes a Panel is a great idea.. Where you as an audience can ask the how to 
type questions and we as a panel of users who are more friendlier with the 
Studio can answer if there is an answer to it and share our views..

  Maybe we could as a panel share our experiences first, which may answer 
majority of the how to questions, and then have a open question answer session 
in the end..

  Joe

  From: Susan Palmer 
  Sent: Wednesday, March 28, 2012 10:39 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: DevStudio Tool

  ** Joe ... maybe a panel situation would be more comfortable for you.  I 
think having a projection of the tool and then showing what you're talking 
about would be great.  Especially when answering questions.  Skip the slides, 
we want the real tool in action.  I know the wwrug team likes 'presentations' 
but maybe this would be an option for this type of group.

  I don't think you'd even have to prepare more than a couple points already 
mentioned here (choose mine please) and the rest will generate from the crowd.


  On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza  wrote:

** 

“Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. “
Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio’s ini file where you can adjust 
your heap size.

I hate 2 and 3 too.. experienced those things myself as well where after 
what seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...

So yea Rod actually managed to point 2 things that I find to be clumsy 
too.. But the advantages outweigh these so these few quirks just seem to be 
overshadowed.. Thank you for pointing these up and I think if BMC is watching, 
they ought to do something about these things..

Joe

From: Rod Harris 
Sent: Wednesday, March 28, 2012 10:22 PM
Newsgroups: public.remedy.arsystem.general
    To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
Hi Dan, Joe and everyone,

I've been using Dev Studio since 7.5 first came out and I would never 
consider going back to the old admin tool. Whilst you certainly need a high 
resolution screen  and you should go 64bit and up your heap from the default 
there are plenty of huge upsides in dev studio. 

My favourites are:

  1.. The Outline View and the ability to sort fields by ID or by label or 
by name to find the field you need quickly. 
  2.. Once you find the field the show relationships feature will enable 
you to drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
  3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
  4.. Autocomplete, built in help and syntax checking are nice especially 
now that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
The bad things
  1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
  2.. I miss the ease of moving around a bunch of fields using the arrow 
keys. This feature i

Re: DevStudio Tool

2012-03-30 Thread Jason Miller
Uh Joe, if you say you're not making it we are going kidnap you and bring
you there against your will.  You might as well plan on being there :)

Jason

On Fri, Mar 30, 2012 at 9:42 AM, Joe Martin D'Souza wrote:

> **
>
> Yup Dan wrote me that on an offline and its something I’m considering..
> Travel may not cost me much as I can leverage my frequent flyer benefits to
> get ‘free’ stuff...
>
> I’ll need to check what is scheduled during that period at the customer
> site I am at right now..
>
> Joe
>
>  *From:* Kemes, Lisa 
> *Sent:* Friday, March 30, 2012 11:44 AM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> **
> You know you get your registration fee taken care of if you present!!  :)
>
> Something to think about!
>
>
> Thanks!
>
> Lisa
>
>
>  --
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza
> *Sent:* Wednesday, March 28, 2012 10:49 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> **
>  Yes a Panel is a great idea.. Where you as an audience can ask the how
> to type questions and we as a panel of users who are more friendlier with
> the Studio can answer if there is an answer to it and share our views..
>
> Maybe we could as a panel share our experiences first, which may answer
> majority of the how to questions, and then have a open question answer
> session in the end..
>
> Joe
>
>  *From:* Susan Palmer 
> *Sent:* Wednesday, March 28, 2012 10:39 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> ** Joe ... maybe a panel situation would be more comfortable for you.  I
> think having a projection of the tool and then showing what you're talking
> about would be great.  Especially when answering questions.  Skip the
> slides, we want the real tool in action.  I know the wwrug team likes
> 'presentations' but maybe this would be an option for this type of group.
>
> I don't think you'd even have to prepare more than a couple points already
> mentioned here (choose mine please) and the rest will generate from the
> crowd.
>
> On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza wrote:
>
>> **
>>
>> “Importing and exporting workflow can chew up memory fast. The default
>> heap settings are next to nothing and you need a minimum of 2Gig to run
>> Devstudio. Admin tool could get by with 1Gig or less. “
>> Have you increased the heap on the import ini configuration file? There
>> are more files than just the development studio’s ini file where you can
>> adjust your heap size.
>>
>> I hate 2 and 3 too.. experienced those things myself as well where after
>> what seems like you selected the field it just disappears and the 2nd time
>> you select it, it sticks...
>>
>> So yea Rod actually managed to point 2 things that I find to be clumsy
>> too.. But the advantages outweigh these so these few quirks just seem to be
>> overshadowed.. Thank you for pointing these up and I think if BMC is
>> watching, they ought to do something about these things..
>>
>> Joe
>>
>>  *From:* Rod Harris 
>> *Sent:* Wednesday, March 28, 2012 10:22 PM
>>  *Newsgroups:* public.remedy.arsystem.general
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: DevStudio Tool
>>
>>  **
>> Hi Dan, Joe and everyone,
>>
>> I've been using Dev Studio since 7.5 first came out and I would never
>> consider going back to the old admin tool. Whilst you certainly need a high
>> resolution screen  and you should go 64bit and up your heap from the
>> default there are plenty of huge upsides in dev studio.
>>
>> My favourites are:
>>
>>
>>1. The *Outline View *and the ability to sort fields by ID or by
>>label or by name to find the field you need quickly.
>>2. Once you find the field the *show relationships* feature will
>>enable you to drill in to the right workflow quickly and to be confident
>>that you have captured all of the impacts.
>>3. If you need to *bulk change* a whole bunch of fields, active links
>>or anything else you can usually select the objects and use the properties
>>page to do a bulk update.
>>4. *Autocomplete*, built in help and syntax checking are nice
>>especially now that the bugs seem to have been removed. There were some
>>nasty ones in the early 7.5 releases
>>
>> The bad things
>>
>>1. Importing

Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza

Yup Dan wrote me that on an offline and its something I’m considering.. Travel 
may not cost me much as I can leverage my frequent flyer benefits to get ‘free’ 
stuff...

I’ll need to check what is scheduled during that period at the customer site I 
am at right now..

Joe

From: Kemes, Lisa 
Sent: Friday, March 30, 2012 11:44 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
You know you get your registration fee taken care of if you present!!  :)  

Something to think about!

Thanks! 

Lisa 





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 10:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool


** 
Yes a Panel is a great idea.. Where you as an audience can ask the how to type 
questions and we as a panel of users who are more friendlier with the Studio 
can answer if there is an answer to it and share our views..

Maybe we could as a panel share our experiences first, which may answer 
majority of the how to questions, and then have a open question answer session 
in the end..

Joe

From: Susan Palmer 
Sent: Wednesday, March 28, 2012 10:39 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** Joe ... maybe a panel situation would be more comfortable for you.  I think 
having a projection of the tool and then showing what you're talking about 
would be great.  Especially when answering questions.  Skip the slides, we want 
the real tool in action.  I know the wwrug team likes 'presentations' but maybe 
this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already 
mentioned here (choose mine please) and the rest will generate from the crowd.


On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza  wrote:

  ** 

  “Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. “
  Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio’s ini file where you can adjust 
your heap size.

  I hate 2 and 3 too.. experienced those things myself as well where after what 
seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...

  So yea Rod actually managed to point 2 things that I find to be clumsy too.. 
But the advantages outweigh these so these few quirks just seem to be 
overshadowed.. Thank you for pointing these up and I think if BMC is watching, 
they ought to do something about these things..

  Joe

  From: Rod Harris 
  Sent: Wednesday, March 28, 2012 10:22 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: DevStudio Tool

  ** 
  Hi Dan, Joe and everyone,

  I've been using Dev Studio since 7.5 first came out and I would never 
consider going back to the old admin tool. Whilst you certainly need a high 
resolution screen  and you should go 64bit and up your heap from the default 
there are plenty of huge upsides in dev studio. 

  My favourites are:

1.. The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
2.. Once you find the field the show relationships feature will enable you 
to drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
4.. Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
  The bad things
1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
2.. I miss the ease of moving around a bunch of fields using the arrow 
keys. This feature is there but it doesn't seem to work as well. There also 
seems to be some bugs with group moving/resizing fields in devstudio still 
3.. Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.
  So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too. 

  Rod Harris



  On 29 March 2012 09:59, Joe Ma

Re: DevStudio Tool

2012-03-30 Thread bullcreek.com
That being said, one of the best kept secrets of the Texas Remedy User's Group 
(TRUG) is our "Panel" discussion typically held at the end of the meeting which 
has always beena big hit.  We have had such Remedy Brain Trust participants as 
Dr. Christopher Strauss, ARnold Noche, and others.  Even if we have a 
presentation from Joe or others, there is always the "Birds of a Feather"(BOF) 
session series after the Technical/Breakout Sessions at WWRUG where you can 
sign up to "host" a BOF and use the same rooms, microphones, podium etc. that 
the sessions do and there is essentially not a 45 minute time limitation as 
there are in the sessions.

Jus' sayin'  :-)

Phil Bautista
President / CEO
Bull Creek Data Corporation
www.bullcreek.com
Remedy Approved Consultant (RAC)
http://www.wwrug.com/contact_phil.html
512-731-0304
-Original message-
From: "Kemes, Lisa" lisa.ke...@te.com
Date: Fri, 30 Mar 2012 11:44:47 -0400
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

> You know you get your registration fee taken care of if you present!!  :)
> 
> Something to think about!
> 
> 
> Thanks!
> 
> Lisa
> 
> 
> 
> 
> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIS> 
> T.ORG] On Behalf Of Joe Martin D'Souza
> Sent: Wednesday, March 28, 2012 10:49 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
> 
> **
> Yes a Panel is a great idea.. Where you as an audience can ask the how to t> 
> ype questions and we as a panel of users who are more friendlier with the S> 
> tudio can answer if there is an answer to it and share our views..
> 
> Maybe we could as a panel share our experiences first, which may answer maj> 
> ority of the how to questions, and then have a open question answer session>  
> in the end..
> 
> Joe
> 
> From: Susan Palmer<mailto:suzanpal...@gmail.com>
> Sent: Wednesday, March 28, 2012 10:39 PM
> Newsgroups: public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: Re: DevStudio Tool
> 
> ** Joe ... maybe a panel situation would be more comfortable for you.  I th> 
> ink having a projection of the tool and then showing what you're talking ab> 
> out would be great.  Especially when answering questions.  Skip the slides,>  
> we want the real tool in action.  I know the wwrug team likes 'presentatio> 
> ns' but maybe this would be an option for this type of group.
> 
> I don't think you'd even have to prepare more than a couple points already > 
> mentioned here (choose mine please) and the rest will generate from the cro> 
> wd.
> 
> On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza  
> to:jdso...@shyle.net>> wrote:
> **
> 
> "Importing and exporting workflow can chew up memory fast. The default heap>  
> settings are next to nothing and you need a minimum of 2Gig to run Devstud> 
> io. Admin tool could get by with 1Gig or less. "
> Have you increased the heap on the import ini configuration file? There are>  
> more files than just the development studio's ini file where you can adjus> t 
> your heap size.
> 
> I hate 2 and 3 too.. experienced those things myself as well where after wh> 
> at seems like you selected the field it just disappears and the 2nd time yo> 
> u select it, it sticks...
> 
> So yea Rod actually managed to point 2 things that I find to be clumsy too.> 
> . But the advantages outweigh these so these few quirks just seem to be ove> 
> rshadowed.. Thank you for pointing these up and I think if BMC is watching,>  
> they ought to do something about these things..
> 
> Joe
> 
> From: Rod Harris<mailto:r...@smapps.com.au>
> Sent: Wednesday, March 28, 2012 10:22 PM
> Newsgroups: public.remedy.arsystem.general
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: Re: DevStudio Tool
> 
> **
> Hi Dan, Joe and everyone,
> 
> I've been using Dev Studio since 7.5 first came out and I would never consi> 
> der going back to the old admin tool. Whilst you certainly need a high reso> 
> lution screen  and you should go 64bit and up your heap from the default th> 
> ere are plenty of huge upsides in dev studio.
> 
> My favourites are:
> 
> 
>  1.  The Outline View and the ability to sort fields by ID or by label or b> 
> y name to find the field you need quickly.
>  2.  Once you find the field the show relationships feature will enable you>  
> to drill in to the right workflow quickly and to be confident that you hav> e 
> captured all of the impacts.
>  3.  If you need to bulk chan

Re: DevStudio Tool

2012-03-30 Thread Kemes, Lisa
You know you get your registration fee taken care of if you present!!  :)

Something to think about!


Thanks!

Lisa




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 10:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Yes a Panel is a great idea.. Where you as an audience can ask the how to type 
questions and we as a panel of users who are more friendlier with the Studio 
can answer if there is an answer to it and share our views..

Maybe we could as a panel share our experiences first, which may answer 
majority of the how to questions, and then have a open question answer session 
in the end..

Joe

From: Susan Palmer<mailto:suzanpal...@gmail.com>
Sent: Wednesday, March 28, 2012 10:39 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** Joe ... maybe a panel situation would be more comfortable for you.  I think 
having a projection of the tool and then showing what you're talking about 
would be great.  Especially when answering questions.  Skip the slides, we want 
the real tool in action.  I know the wwrug team likes 'presentations' but maybe 
this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already 
mentioned here (choose mine please) and the rest will generate from the crowd.

On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
**

"Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. "
Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio's ini file where you can adjust 
your heap size.

I hate 2 and 3 too.. experienced those things myself as well where after what 
seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...

So yea Rod actually managed to point 2 things that I find to be clumsy too.. 
But the advantages outweigh these so these few quirks just seem to be 
overshadowed.. Thank you for pointing these up and I think if BMC is watching, 
they ought to do something about these things..

Joe

From: Rod Harris<mailto:r...@smapps.com.au>
Sent: Wednesday, March 28, 2012 10:22 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
Hi Dan, Joe and everyone,

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio.

My favourites are:


 1.  The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly.
 2.  Once you find the field the show relationships feature will enable you to 
drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts.
 3.  If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update.
 4.  Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases

The bad things

 1.  Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less.
 2.  I miss the ease of moving around a bunch of fields using the arrow keys. 
This feature is there but it doesn't seem to work as well. There also seems to 
be some bugs with group moving/resizing fields in devstudio still
 3.  Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.

So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too.

Rod Harris



On 29 March 2012 09:59, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:

Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing!

-Original Message- From: bullcreek.c

Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza
Actually it doesn’t work in 7.6.03.. I just tried it on a form that has some 
fields not in view.. and when I click the ‘Show Fields Not In Any View’ doesn’t 
work.. Shows me a blank list when I actually do have fields not in view..

I wonder if it strictly shows fields not in ANY view.. meaning if they are not 
in any view at all.. In that case I would have liked if it did show fields not 
in the current view but might be present in other views..

I tried it with a field that is not in ANY view and it does work for that.. so 
it’s a functionality that looks like is partially implemented.. And by the name 
of it, its something that BMC can definitely claim to be working as designed..

What Jose was requesting for is the other set of fields as well.. which are not 
in the current view.. The only property information on these fields that are in 
other views and not in the current view that could be grayed out or not 
displayed is view specific information such as positioning..

Joe

From: Guillaume Rheault 
Sent: Friday, March 30, 2012 10:51 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
The WORK WITH FIELDS NOT IN VIEW works great with 7.6.04 SP2. Not sure if it 
works well with 7.6.03, so we can scratch that of the list, can't we?





From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Joe Martin D'Souza [jdso...@shyle.net]
Sent: Friday, March 30, 2012 10:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool


** 
I think that among all your ideas, the one I like best is WORK WITH FIELDS NOT 
IN VIEW. And possibly with minimum code change to the DS as it stands right 
now..

All it would take is instead of populating the Field Properties pane only on 
clicking on the field, to have the ability to switch that properties pane in a 
search mode and type out the DB Name of fields not in view, and fetch their 
properties.. Gray out the areas of properties where fields not in view do not 
get set any values so the user cannot change those.. Its would be a simple 
query to the meta-data to fetch that information..

Great idea.. I like it.. Love it actually... Maybe you should submit an RFE for 
this.. In the RFE the obvious advantage you can state is that you do not have 
to dirty a form or its view by bringing it in view just to view that fields 
property. It’s a big seller.. Everyone would benefit by this and not just a 
small group of people so it should be something that should get a good 
consideration..

I also like the ONLINE DEBUG. This however has been something that we as a 
community have been suggesting ever since I was new to this whole Remedy 
world.. and that’s more than a decade.. If it still hasn’t happened, I don’t 
see it happening anytime too soon. It must have come on their tables as an RFE 
10 times over already and has been turned down or probably deferred 
indefinitely..

Joe

From: Grooms, Frederick W 
Sent: Friday, March 30, 2012 10:05 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
For ENHANCED SEARCH of filters to any form try the following



Make a working list of all directly related items to a form and then use the 
filtering options against that.



Fred





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Friday, March 30, 2012 4:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool



** Guillaume,



I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.



I will explain in detail what I consider essential:



ONLINE DEBUG:

There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?



UNITARY TEST:

Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.



GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:

Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it. 



ENFORCEMENT OF BEST PRACTICES:

Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza

Damn!!! I hadn’t seen that.. Like I said I have not read any docs on the new 
version.. all my knowledge so far is by using it directly.. Thanks for that 
tip..

One more for the ‘panel’...

Joe

From: Greg Donalson 
Sent: Friday, March 30, 2012 10:17 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
Hi,

 

The “Work with fields not in view” can be done today.

 

1)  Open the form that has the field in it that you want to change.

2)  Open the Outline (Window -> Show View -> Outline)

3)  In the top right, one of the Icons is “Show Fields not in View”

4)  Select the field that you would like to change

5)  From here, you can Open the Properties (go to Window -> Show View -> 
Properties) or right-click and Create Overlay

6)  Once you open the Properties, you can see all the Properties of that 
field even though it is not in the view and you can make changes to it.

 

Thanks!

 

Greg

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 30, 2012 8:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Hola Jose

Thanks for the clarification, you make interesting points. 
We know that David Easter monitors the ARS list, so maybe he can chime in on 
what he thinks about this

Guillaume




From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Friday, March 30, 2012 5:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Guillaume, 

 

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

 

I will explain in detail what I consider essential:

 

ONLINE DEBUG:

There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

 

UNITARY TEST:

Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

 

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:

Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it. 

 

ENFORCEMENT OF BEST PRACTICES:

Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

 

WORK WITH FIELDS NOT IN VIEW:

If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

 

ENHANCED SEARCH:

I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

 

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

 

Regards,

 

Jose Huerta

http://theremedyforit.com/ 

 

 

 

On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault  wrote:

** 

Jose, 

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation. 
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and r

Re: DevStudio Tool

2012-03-30 Thread Guillaume Rheault
The WORK WITH FIELDS NOT IN VIEW works great with 7.6.04 SP2. Not sure if it 
works well with 7.6.03, so we can scratch that of the list, can't we?


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Joe Martin D'Souza [jdso...@shyle.net]
Sent: Friday, March 30, 2012 10:46 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
I think that among all your ideas, the one I like best is WORK WITH FIELDS NOT 
IN VIEW. And possibly with minimum code change to the DS as it stands right 
now..

All it would take is instead of populating the Field Properties pane only on 
clicking on the field, to have the ability to switch that properties pane in a 
search mode and type out the DB Name of fields not in view, and fetch their 
properties.. Gray out the areas of properties where fields not in view do not 
get set any values so the user cannot change those.. Its would be a simple 
query to the meta-data to fetch that information..

Great idea.. I like it.. Love it actually... Maybe you should submit an RFE for 
this.. In the RFE the obvious advantage you can state is that you do not have 
to dirty a form or its view by bringing it in view just to view that fields 
property. It’s a big seller.. Everyone would benefit by this and not just a 
small group of people so it should be something that should get a good 
consideration..

I also like the ONLINE DEBUG. This however has been something that we as a 
community have been suggesting ever since I was new to this whole Remedy 
world.. and that’s more than a decade.. If it still hasn’t happened, I don’t 
see it happening anytime too soon. It must have come on their tables as an RFE 
10 times over already and has been turned down or probably deferred 
indefinitely..

Joe

From: Grooms, Frederick W<mailto:frederick.w.gro...@xo.com>
Sent: Friday, March 30, 2012 10:05 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
For ENHANCED SEARCH of filters to any form try the following

Make a working list of all directly related items to a form and then use the 
filtering options against that.

Fred


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Friday, March 30, 2012 4:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

Regar

Re: DevStudio Tool

2012-03-30 Thread Joran, Peter CTR WHS/ITMD/CACI
AL and Filter properties- Display AL or Filter Guides in which active link or 
filter belongs
In AL and Filter Message actions-Allow alpha numeric values in the Number field
Escalations List- Display the interval setting in a column and/or provide a 
filtering option for interval values or date\times
Allow the use of the IN operator
Introduce SQL editor formatting to the Run If Qualification
Provide a way to store documents in a packing list

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Friday, March 30, 2012 10:06 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** 

For ENHANCED SEARCH of filters to any form try the following

 

Make a working list of all directly related items to a form and then use the 
filtering options against that.

 

Fred

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Friday, March 30, 2012 4:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** Guillaume,

 

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

 

I will explain in detail what I consider essential:

 

ONLINE DEBUG:

There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

 

UNITARY TEST:

Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

 

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:

Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it. 

 

ENFORCEMENT OF BEST PRACTICES:

Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

 

WORK WITH FIELDS NOT IN VIEW:

If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

 

ENHANCED SEARCH:

I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

 

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

 

Regards,

 

Jose Huerta

http://theremedyforit.com/ 

 



 



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 29, 2012 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** Jose, 

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation. 
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.


Guillaume



From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta
Sent: Th

Re: DevStudio Tool

2012-03-30 Thread Guillaume Rheault
thanks for the tip, works great

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Grooms, Frederick W [frederick.w.gro...@xo.com]
Sent: Friday, March 30, 2012 10:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
For ENHANCED SEARCH of filters to any form try the following

Make a working list of all directly related items to a form and then use the 
filtering options against that.

Fred


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Friday, March 30, 2012 4:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

Regards,

Jose Huerta
http://theremedyforit.com/




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 29, 2012 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume

From: Action Request System discussion list(ARSList) 
[arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] on behalf of Jose Huerta
Sent: Thursday, March 29, 2012 8:27 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application.

Have you seen other developer studios (like the Microsot&

Re: DevStudio Tool

2012-03-30 Thread Joe Martin D'Souza
I think that among all your ideas, the one I like best is WORK WITH FIELDS NOT 
IN VIEW. And possibly with minimum code change to the DS as it stands right 
now..

All it would take is instead of populating the Field Properties pane only on 
clicking on the field, to have the ability to switch that properties pane in a 
search mode and type out the DB Name of fields not in view, and fetch their 
properties.. Gray out the areas of properties where fields not in view do not 
get set any values so the user cannot change those.. Its would be a simple 
query to the meta-data to fetch that information..

Great idea.. I like it.. Love it actually... Maybe you should submit an RFE for 
this.. In the RFE the obvious advantage you can state is that you do not have 
to dirty a form or its view by bringing it in view just to view that fields 
property. It’s a big seller.. Everyone would benefit by this and not just a 
small group of people so it should be something that should get a good 
consideration..

I also like the ONLINE DEBUG. This however has been something that we as a 
community have been suggesting ever since I was new to this whole Remedy 
world.. and that’s more than a decade.. If it still hasn’t happened, I don’t 
see it happening anytime too soon. It must have come on their tables as an RFE 
10 times over already and has been turned down or probably deferred 
indefinitely..

Joe

From: Grooms, Frederick W 
Sent: Friday, March 30, 2012 10:05 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
For ENHANCED SEARCH of filters to any form try the following

 

Make a working list of all directly related items to a form and then use the 
filtering options against that.

 

Fred

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Friday, March 30, 2012 4:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** Guillaume,

 

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

 

I will explain in detail what I consider essential:

 

ONLINE DEBUG:

There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

 

UNITARY TEST:

Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

 

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:

Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it. 

 

ENFORCEMENT OF BEST PRACTICES:

Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

 

WORK WITH FIELDS NOT IN VIEW:

If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

 

ENHANCED SEARCH:

I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

 

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

 

Regards,

 

Jose Huerta

http://theremedyforit.com/ 

 

 

 




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 29, 2012 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** Jose, 

I think some of the points you mention are not applicable in the ARS world, 
since as you ve

Re: DevStudio Tool

2012-03-30 Thread strauss
That's actually one of the things the DevStudio makes easy that was much harder 
in the Admin Tool.  It is another one of those tools that you MUST have when 
working with the ITSM Suite, where MOST of the fields have been hidden in the 
user-facing forms.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Greg Donalson
Sent: Friday, March 30, 2012 9:17 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Hi,

The "Work with fields not in view" can be done today.


1)  Open the form that has the field in it that you want to change.

2)  Open the Outline (Window -> Show View -> Outline)

3)  In the top right, one of the Icons is "Show Fields not in View"

4)  Select the field that you would like to change

5)  From here, you can Open the Properties (go to Window -> Show View -> 
Properties) or right-click and Create Overlay

6)  Once you open the Properties, you can see all the Properties of that 
field even though it is not in the view and you can make changes to it.

Thanks!

Greg

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 30, 2012 8:49 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

**
Hola Jose

Thanks for the clarification, you make interesting points.
We know that David Easter monitors the ARS list, so maybe he can chime in on 
what he thinks about this

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Friday, March 30, 2012 5:14 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool
** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

Regards,

Jose Huerta
http://theremedyforit.com/



On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault 
mailto:guilla...@dcshq.com>> wrote:
**
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation langu

Re: DevStudio Tool

2012-03-30 Thread Greg Donalson
Hi,

The "Work with fields not in view" can be done today.


1)  Open the form that has the field in it that you want to change.

2)  Open the Outline (Window -> Show View -> Outline)

3)  In the top right, one of the Icons is "Show Fields not in View"

4)  Select the field that you would like to change

5)  From here, you can Open the Properties (go to Window -> Show View -> 
Properties) or right-click and Create Overlay

6)  Once you open the Properties, you can see all the Properties of that 
field even though it is not in the view and you can make changes to it.

Thanks!

Greg

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 30, 2012 8:49 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Hola Jose

Thanks for the clarification, you make interesting points.
We know that David Easter monitors the ARS list, so maybe he can chime in on 
what he thinks about this

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Friday, March 30, 2012 5:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool
** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

Regards,

Jose Huerta
http://theremedyforit.com/



On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault 
mailto:guilla...@dcshq.com>> wrote:
**
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume

From: Action Request System discussion list(ARSList) 
[arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG&

Re: DevStudio Tool

2012-03-30 Thread Grooms, Frederick W
For ENHANCED SEARCH of filters to any form try the following

Make a working list of all directly related items to a form and then use the 
filtering options against that.

Fred


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Friday, March 30, 2012 4:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

Regards,

Jose Huerta
http://theremedyforit.com/




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Friday, March 29, 2012 3:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume

From: Action Request System discussion list(ARSList) 
[arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] on behalf of Jose Huerta
Sent: Thursday, March 29, 2012 8:27 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application.

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

 - Online debugging
 - Unitary test
 - Graphical blocking of elements (to block some elements and work with others).
 - Enforcement of best practices.
 - Search objects: To 

Re: DevStudio Tool

2012-03-30 Thread Guillaume Rheault
Hola Jose

Thanks for the clarification, you make interesting points.
We know that David Easter monitors the ARS list, so maybe he can chime in on 
what he thinks about this

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Friday, March 30, 2012 5:14 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** Guillaume,

I know that Remedy development is very different from structured or object 
programming. But my point is about the quality and possibilities of their 
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's text 
based. I want to log in in debug mode, that executes normally. Set breakpoints 
at some filters. When these filters arrive stop execution, see the fields 
values at this particular moment, and continue executing filters step by step. 
If this can be done by text, Why is it not possible to do through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a 
service action with some values) and program the expected behavior. So when you 
run the unitary test the system checks it. Maintaining a library of unitary 
tests on your system and reexecuting them at every change, you get more 
control. I do it now, with some very complex situations, but I need to use 
SOAPUI to call a web service and get the response, checking it to see if it is 
valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily hide 
a layer, but only when editing. Or you can block a layer, to be sure you can't 
select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the system 
automatically checks them. So if you brake a best practice the system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any view, 
then you must add it (where you can't search it from the fieldid, only by the 
name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is not 
enough. If I want to list all filters with some word in the name that are part 
of a particular application, this is not possible. If I want to know which 
filters are used in a particular form, this is not possible (I can only search 
for the primary form, but not shared). I want to list all filters that use a 
particular field in the qualification, this is not possible. I have a Remedy 
form that feeds from the Remedy's data dictionary that can perform all these 
searches.

Under my point of view, the developer studio has the minimum set of feature to 
allow developing, but it is far from being a good tool.

Regards,

Jose Huerta
http://theremedyforit.com/


On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault 
mailto:guilla...@dcshq.com>> wrote:
**
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume


From: Action Request System discussion list(ARSList) 
[arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] on behalf of Jose Huerta 
[jose.hue...@sm2baleares.es<mailto:jose.hue...@sm2baleares.es>]
Sent: Thursday, March 29, 2012 8:27 AM

To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application.

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

 - Online debugging
 - Unitary test
 - Graphical blocking of elements (to block some elements and work with others).
 - Enforcement of best practices.
 - Search objects: To answe

Re: DevStudio Tool

2012-03-30 Thread Jose Huerta
Guillaume,

I know that Remedy development is very different from structured or object
programming. But my point is about the quality and possibilities of their
development tools.

I will explain in detail what I consider essential:

ONLINE DEBUG:
There is a tool in Remedy that allows you to debug step by step. But it's
text based. I want to log in in debug mode, that executes normally. Set
breakpoints at some filters. When these filters arrive stop execution, see
the fields values at this particular moment, and continue executing filters
step by step. If this can be done by text, Why is it not possible to do
through dev studio?

UNITARY TEST:
Configure some actions (like creating a request with some values or call a
service action with some values) and program the expected behavior. So when
you run the unitary test the system checks it. Maintaining a library of
unitary tests on your system and reexecuting them at every change, you get
more control. I do it now, with some very complex situations, but I need to
use SOAPUI to call a web service and get the response, checking it to see
if it is valid.

GRAPHICAL ENHANCEMENTS LIKE BLOCKING OR HIDDING:
Set some elements in a view and group them in layers. Then you can easily
hide a layer, but only when editing. Or you can block a layer, to be sure
you can't select it.

ENFORCEMENT OF BEST PRACTICES:
Have a set of best practices configured (like naming convention) and the
system automatically checks them. So if you brake a best practice the
system warms you.

WORK WITH FIELDS NOT IN VIEW:
If you want to reconfigure or change a field that is not present in any
view, then you must add it (where you can't search it from the fieldid,
only by the name) to a view, change it and remove it again from the view.

ENHANCED SEARCH:
I can only search elements from one criteria. And the available criteria is
not enough. If I want to list all filters with some word in the name that
are part of a particular application, this is not possible. If I want to
know which filters are used in a particular form, this is not possible (I
can only search for the primary form, but not shared). I want to list all
filters that use a particular field in the qualification, this is not
possible. I have a Remedy form that feeds from the Remedy's data dictionary
that can perform all these searches.

Under my point of view, the developer studio has the minimum set of feature
to allow developing, but it is far from being a good tool.

Regards,

Jose Huerta
http://theremedyforit.com/


On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault wrote:

> **
> Jose,
>
> I think some of the points you mention are not applicable in the ARS
> world, since as you very well know, ARS is not a 3rd generation language
> like java or .net.
> The general consensus is that ARS is greater than a 4th generation
> language, it's either 4.5 or 5th generation.
> As a point of reference PL/SQL and T-SQL are 4th generation languages.
>
> Therefore you cannot really compare the developer tool of a of 5th
> generation language with the developer tool of a 3rd generation language.
> We need to compare apples to apples and oranges to oranges to make an
> objective and rational comparison.
>
> So... if you are familiar with a 5th generation language's developer tool
> and want to compare it with Developer Studio, please go ahead and share
> your analysis, the community values them, and hopefully BMC will
> incorporate new features in future versions.
>
> Guillaume
>
>  --
> *From:* Action Request System discussion list(ARSList) [
> arslist@ARSLIST.ORG] on behalf of Jose Huerta [jose.hue...@sm2baleares.es]
> *Sent:* Thursday, March 29, 2012 8:27 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
>  ** I think that Developer Studio is not as good as it must be. You all
> talk about the great leap made from the admin tool to the developer studio.
> But under my point of view it's is like going from a very bad application
> to a bad application.
>
>  Have you seen other developer studios (like the Microsot's one)? There
> are a lot of features missing in the current version that are the basis of
> other development environments like:
>
>   - Online debugging
>  - Unitary test
>  - Graphical blocking of elements (to block some elements and work with
> others).
>  - Enforcement of best practices.
>  - Search objects: To answer the next questions: What are the active links
> that can change one particular field? What filters are associated with a
> form (not only the main form, but also as a secondary form)?
>
>  It is not a good tool. And the prove of it is that a lot of partners are
> providing parallel tools to make things that the developer studio would had
> to do.
>
>  I work with a 24" p

Re: DevStudio Tool

2012-03-29 Thread Pierson, Shawn
Guillaume,

There are some things that we do in Remedy that I think would be easier if you 
could branch out into a subroutine with some sort of coding language.  
Basically, what I want is to replicate what is currently being done via plugins 
called via Run Process actions, and put that natively into ARS in some way.  My 
issue is that as complex things are done (mostly by BMC), they are being dumped 
into black box mystery applications that we have no access to.

I've also had some exposure to other tools that have similar strategies.  
Several years ago I shared an office with a Siebel developer, and it was 
interesting to see that they had the ability to do high-level workflow similar 
to ARS, but he could also do more traditional coding to build things inside of 
Siebel as well.  It was too long ago for me to remember specifics, but I was 
definitely impressed by it.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Thursday, March 29, 2012 9:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Shawn

I think I get your point about "would like the ability to do more powerful 
development on AR System", which if I understand you correctly, it would mean 
being able to do structural or object oriented programming.
This is a common thing, I believe, with tech folks that have knowledge of 
"real" programming (vs. GUI application development), that get involved in the 
ARS world. I was like that too, only two years after I graduated from computer 
engineering, I became a Remedy developer. At the beginning I missed the deep 
technical challenge that is removed with a high-level GUI app developer tool. 
But I made peace with that a long time ago and accepted the fact of what ARS 
is, a very high-level app development environment. From what I have seen, BMC 
will always keep ARS at that high level, since that was the original intent. So 
IMHO, ARS is not the right area for tech folks that need their daily deep tech 
fix  complementing that with actual programming like java, .net or other 
"programming" languages (maybe in other projects that have nothing to do with 
Remedy or integrations with Remedy, or developing tools or utilities using the 
Remedy API ) seems the way to go. Just a sugegstion

 my $0.02

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Pierson, Shawn [shawn.pier...@sug.com]
Sent: Thursday, March 29, 2012 10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool
**
When Developer Studio first came out, I was suspicious because it appeared to 
be part of a huge shift toward making Remedy more Java-like.  Consider that 
Developer Studio is basically just a customized version of Eclipse, which is 
the IDE quite a few Java developers use, and also keep in mind how many 
additional plugins have been added over the years mostly for ITSM.

Personally I am probably more in the same camp as Jose.  I would like the 
ability to do more powerful development on AR System, especially since I've 
been dabbling in Java and Android development using Eclipse for a while now and 
see some of the strengths of Eclipse being limited in Developer Studio.  At the 
same time, I want the option of keeping things as simple as possible with 
Remedy workflow, and would like to see them abstract things even more to where 
you can build workflow using something that looks like Visio to design 
processes that automatically generate code (sort of like Pentaho Spoon/Atrium 
Integrator is supposed to do.)  These things are not necessarily simple, but I 
think BMC can accomplish those types of things if that is their vision as well.

Either way, I now prefer Developer Studio over the old Admin Tool for the same 
reasons as most people here.  It was a bit of a learning curve, but once you're 
past it, it should be smooth sailing.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Thursday, March 29, 2012 8:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language'

Re: DevStudio Tool

2012-03-29 Thread Guillaume Rheault
Shawn

I think I get your point about "would like the ability to do more powerful 
development on AR System", which if I understand you correctly, it would mean 
being able to do structural or object oriented programming.
This is a common thing, I believe, with tech folks that have knowledge of 
"real" programming (vs. GUI application development), that get involved in the 
ARS world. I was like that too, only two years after I graduated from computer 
engineering, I became a Remedy developer. At the beginning I missed the deep 
technical challenge that is removed with a high-level GUI app developer tool. 
But I made peace with that a long time ago and accepted the fact of what ARS 
is, a very high-level app development environment. From what I have seen, BMC 
will always keep ARS at that high level, since that was the original intent. So 
IMHO, ARS is not the right area for tech folks that need their daily deep tech 
fix  complementing that with actual programming like java, .net or other 
"programming" languages (maybe in other projects that have nothing to do with 
Remedy or integrations with Remedy, or developing tools or utilities using the 
Remedy API ) seems the way to go. Just a sugegstion

 my $0.02

Guillaume



From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Pierson, Shawn [shawn.pier...@sug.com]
Sent: Thursday, March 29, 2012 10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
When Developer Studio first came out, I was suspicious because it appeared to 
be part of a huge shift toward making Remedy more Java-like.  Consider that 
Developer Studio is basically just a customized version of Eclipse, which is 
the IDE quite a few Java developers use, and also keep in mind how many 
additional plugins have been added over the years mostly for ITSM.

Personally I am probably more in the same camp as Jose.  I would like the 
ability to do more powerful development on AR System, especially since I’ve 
been dabbling in Java and Android development using Eclipse for a while now and 
see some of the strengths of Eclipse being limited in Developer Studio.  At the 
same time, I want the option of keeping things as simple as possible with 
Remedy workflow, and would like to see them abstract things even more to where 
you can build workflow using something that looks like Visio to design 
processes that automatically generate code (sort of like Pentaho Spoon/Atrium 
Integrator is supposed to do.)  These things are not necessarily simple, but I 
think BMC can accomplish those types of things if that is their vision as well.

Either way, I now prefer Developer Studio over the old Admin Tool for the same 
reasons as most people here.  It was a bit of a learning curve, but once you’re 
past it, it should be smooth sailing.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Thursday, March 29, 2012 8:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Thursday, March 29, 2012 8:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool
** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application.

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

 - Online debugging
 - Unitary test
 - Graphical blocking of elements (to block some elements and work with others).
 - Enforcement of best practices.
 - Search objects: To answer the next questions: What are the active links that 
can change one particu

Re: DevStudio Tool

2012-03-29 Thread Joe Martin D'Souza

There is always room for improvisations.. That’s why we have patches to fix 
what's not working and new versions for adding new features.. If the app was 
perfect, there would be no need for patches and future versions.. These were 
not Doug’s exact words but something that he more or less said to me when I was 
talking to him about the many problems with the new versions of the apps in 
general during the RUG.

I agree with that..

I do not however agree that an app should be released with too many obvious 
bugs.. if the bug or a point of failure was hidden behind many covers, its one 
thing.. Where it takes a specific set of actions, not performed very often or 
frequently, to replicate it.. Those are forgivable..

But if it’s a single action replication of a bug is around a basic 
functionality like the inability to complete a qualification on a join form or 
a menu (this was an actual bug in 7.5), then that app should never have been 
released until that was fixed.. The testing teams out there at BMC probably 
needs a little shake up and some of them sent to hell :-)... St Peter probably 
would agree..

I’m just saying

Joe

From: Jose Huerta 
Sent: Thursday, March 29, 2012 8:27 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application. 

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

- Online debugging
- Unitary test
- Graphical blocking of elements (to block some elements and work with others).
- Enforcement of best practices.
- Search objects: To answer the next questions: What are the active links that 
can change one particular field? What filters are associated with a form (not 
only the main form, but also as a secondary form)?

It is not a good tool. And the prove of it is that a lot of partners are 
providing parallel tools to make things that the developer studio would had to 
do.

I work with a 24" panoramic monitor + 22" 4:3 monitor + the 15" laptop monitor. 
And I use all three when using the developer studio. For me there is a waste of 
space when displaying a filter. All this information can be reorganized better 
way. 

On Thu, Mar 29, 2012 at 13:53, arslist  wrote:

  ** 
  The call for Papers should be happening within a week, 

  so if Joe and Rod could talk and create a panel and submit, that would be 
great.



  [Ironically I was trying to do the same thing last year, but I tend to be a 
bit busy around conference time J].



  Daniel





  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
  Sent: March 28, 2012 10:49 PM


  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool


  ** 

  Yes a Panel is a great idea.. Where you as an audience can ask the how to 
type questions and we as a panel of users who are more friendlier with the 
Studio can answer if there is an answer to it and share our views..



  Maybe we could as a panel share our experiences first, which may answer 
majority of the how to questions, and then have a open question answer session 
in the end..



  Joe



  From: Susan Palmer 

  Sent: Wednesday, March 28, 2012 10:39 PM

  Newsgroups: public.remedy.arsystem.general

  To: arslist@ARSLIST.ORG 

  Subject: Re: DevStudio Tool



  ** Joe ... maybe a panel situation would be more comfortable for you.  I 
think having a projection of the tool and then showing what you're talking 
about would be great.  Especially when answering questions.  Skip the slides, 
we want the real tool in action.  I know the wwrug team likes 'presentations' 
but maybe this would be an option for this type of group.

  I don't think you'd even have to prepare more than a couple points already 
mentioned here (choose mine please) and the rest will generate from the crowd.

  On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza  wrote:

  ** 



  “Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. “

  Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio’s ini file where you can adjust 
your heap size.



  I hate 2 and 3 too.. experienced those things myself as well where after what 
seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...



  So yea Rod actually managed to point 2 things that I find to be clumsy too.. 
But the advantages outweigh these so these few quirks just

Re: DevStudio Tool

2012-03-29 Thread Joe Martin D'Souza

Its not about knowing the subject.. I’ve always had stage fright. I had kind of 
got over it for a while when I started participating in social activities that 
exposed me to attention like that so I get over the whole stage fright issue.. 
Just that I haven’t done a lot lately. Last time I ever got on stage was to 
receive my 2010 MVP award last year.. I did feel a little nervous just getting 
up there :-)


From: Shellman, David 
Sent: Thursday, March 29, 2012 8:50 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
Joe,

I agree that it would be could for you to do a presentation at WWRUG12.  I know 
the feeling about being mortified standing in front of an audience.  I did a 
presentation at WWRUG in San Francisco years ago.  I find that if deep down you 
understand the subject, the presentation will be over before you can get 
nervous.

Dave



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 10:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool


** 

The documentation is unfriendly.. I agree.. the best way to learn it is fiddle 
with the tool.. I can’t be honest and say I have read a single page of the 
documentation on that tool. I’m not even kidding.. My path had been trial and 
error too.. I even recall asking one of my colleagues on how to change 
permissions on a form and he being new to it didn’t know as well so we both 
figured where it was after a lot of frustration.. That was within that first 7 
day period that I was made to work with that tool.. After I found where about 
50% of everything is, it started feeling a little more easier.. Even at that 
point I wished that old tool back so much.. I think I even recall posting on 
the list on how terrible the new tool is. The only reason I do not feel bad 
about posting that now is those things I found actually turned out to be bugs.. 
Finding bugs like the type I found do not help when I started using that tool 
with some form of inborn hatred. It took me about 10 to 15 days to get used to 
it and after that I still didn’t think I liked all the changes.. Until I 
started to slowly see the advantages of some of them and then almost all of 
them..

If I am there at the next RUG (although I suck at presenting things and usually 
get mortified when standing in front of an audience) I would not mind doing 
something like that.. But that would mean I would need to start evaluating how 
I use it. Its something I’ll think about.. If not I wouldn’t mind sitting 
around after a day with everyone interested and have an informal session where 
we all can discuss all our positive experiences with the tool. Some of us may 
repeat the others, but it may be a great dinner time social session.. Maybe I 
may prefer something like that so I do not have the pressure of the focus being 
on my material :-)

Joe

From: Susan Palmer 
Sent: Wednesday, March 28, 2012 10:13 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** Joe ... I say this with the nicest intent.  I wish I knew as much about Dev 
Studio as you do.  I found the documentation to be unfriendly and too time 
consuming.  I simply don't have time to play with it just to find everything.  
It was mostly a trial and error and how can i do this without necessarily 
finding the best way since time didn't allow.

I think you would be a great candidate to do a tips/tricks on Dev Studio at the 
next RUG for those of us that would love to see them.  Maybe I'd be the only 
one there, but I think that's unlikely.  Please consider it!




On Wed, Mar 28, 2012 at 9:01 PM, Joe Martin D'Souza  wrote:

  It probably is 7.6.03 that fixed it as I do not have that hassle at this 
current site and they are still at 7.6.03. I can't wait we get ready to move to 
7.6.04 if I am at this site for long enough..

  Joe

  -Original Message- From: Guillaume Rheault
  Sent: Wednesday, March 28, 2012 6:58 PM Newsgroups: 
public.remedy.arsystem.general 

  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool


  I've been working with DevStudio since it first came out in 7.5.
  Learning curve was fairly steep at the beginning but definitely worth the 
time and effort.

  I would never ever go back to the old Admin tool, even if that was a 
possibility.
  If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are

Re: DevStudio Tool

2012-03-29 Thread Pierson, Shawn
When Developer Studio first came out, I was suspicious because it appeared to 
be part of a huge shift toward making Remedy more Java-like.  Consider that 
Developer Studio is basically just a customized version of Eclipse, which is 
the IDE quite a few Java developers use, and also keep in mind how many 
additional plugins have been added over the years mostly for ITSM.

Personally I am probably more in the same camp as Jose.  I would like the 
ability to do more powerful development on AR System, especially since I've 
been dabbling in Java and Android development using Eclipse for a while now and 
see some of the strengths of Eclipse being limited in Developer Studio.  At the 
same time, I want the option of keeping things as simple as possible with 
Remedy workflow, and would like to see them abstract things even more to where 
you can build workflow using something that looks like Visio to design 
processes that automatically generate code (sort of like Pentaho Spoon/Atrium 
Integrator is supposed to do.)  These things are not necessarily simple, but I 
think BMC can accomplish those types of things if that is their vision as well.

Either way, I now prefer Developer Studio over the old Admin Tool for the same 
reasons as most people here.  It was a bit of a learning curve, but once you're 
past it, it should be smooth sailing.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Guillaume Rheault
Sent: Thursday, March 29, 2012 8:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Thursday, March 29, 2012 8:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool
** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application.

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

 - Online debugging
 - Unitary test
 - Graphical blocking of elements (to block some elements and work with others).
 - Enforcement of best practices.
 - Search objects: To answer the next questions: What are the active links that 
can change one particular field? What filters are associated with a form (not 
only the main form, but also as a secondary form)?

It is not a good tool. And the prove of it is that a lot of partners are 
providing parallel tools to make things that the developer studio would had to 
do.

I work with a 24" panoramic monitor + 22" 4:3 monitor + the 15" laptop monitor. 
And I use all three when using the developer studio. For me there is a waste of 
space when displaying a filter. All this information can be reorganized better 
way.

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

Private and confidential as detailed here: 
http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the 
link, please e-mail sender.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-29 Thread Guillaume Rheault
Jose,

I think some of the points you mention are not applicable in the ARS world, 
since as you very well know, ARS is not a 3rd generation language like java or 
.net.
The general consensus is that ARS is greater than a 4th generation language, 
it's either 4.5 or 5th generation.
As a point of reference PL/SQL and T-SQL are 4th generation languages.

Therefore you cannot really compare the developer tool of a of 5th generation 
language with the developer tool of a 3rd generation language.
We need to compare apples to apples and oranges to oranges to make an objective 
and rational comparison.

So... if you are familiar with a 5th generation language's developer tool and 
want to compare it with Developer Studio, please go ahead and share your 
analysis, the community values them, and hopefully BMC will incorporate new 
features in future versions.

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Jose Huerta [jose.hue...@sm2baleares.es]
Sent: Thursday, March 29, 2012 8:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

** I think that Developer Studio is not as good as it must be. You all talk 
about the great leap made from the admin tool to the developer studio. But 
under my point of view it's is like going from a very bad application to a bad 
application.

Have you seen other developer studios (like the Microsot's one)? There are a 
lot of features missing in the current version that are the basis of other 
development environments like:

 - Online debugging
 - Unitary test
 - Graphical blocking of elements (to block some elements and work with others).
 - Enforcement of best practices.
 - Search objects: To answer the next questions: What are the active links that 
can change one particular field? What filters are associated with a form (not 
only the main form, but also as a secondary form)?

It is not a good tool. And the prove of it is that a lot of partners are 
providing parallel tools to make things that the developer studio would had to 
do.

I work with a 24" panoramic monitor + 22" 4:3 monitor + the 15" laptop monitor. 
And I use all three when using the developer studio. For me there is a waste of 
space when displaying a filter. All this information can be reorganized better 
way.


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-29 Thread Shellman, David
Joe,

I agree that it would be could for you to do a presentation at WWRUG12.  I know 
the feeling about being mortified standing in front of an audience.  I did a 
presentation at WWRUG in San Francisco years ago.  I find that if deep down you 
understand the subject, the presentation will be over before you can get 
nervous.

Dave


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 10:30 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**

The documentation is unfriendly.. I agree.. the best way to learn it is fiddle 
with the tool.. I can't be honest and say I have read a single page of the 
documentation on that tool. I'm not even kidding.. My path had been trial and 
error too.. I even recall asking one of my colleagues on how to change 
permissions on a form and he being new to it didn't know as well so we both 
figured where it was after a lot of frustration.. That was within that first 7 
day period that I was made to work with that tool.. After I found where about 
50% of everything is, it started feeling a little more easier.. Even at that 
point I wished that old tool back so much.. I think I even recall posting on 
the list on how terrible the new tool is. The only reason I do not feel bad 
about posting that now is those things I found actually turned out to be bugs.. 
Finding bugs like the type I found do not help when I started using that tool 
with some form of inborn hatred. It took me about 10 to 15 days to get used to 
it and after that I still didn't think I liked all the changes.. Until I 
started to slowly see the advantages of some of them and then almost all of 
them..

If I am there at the next RUG (although I suck at presenting things and usually 
get mortified when standing in front of an audience) I would not mind doing 
something like that.. But that would mean I would need to start evaluating how 
I use it. Its something I'll think about.. If not I wouldn't mind sitting 
around after a day with everyone interested and have an informal session where 
we all can discuss all our positive experiences with the tool. Some of us may 
repeat the others, but it may be a great dinner time social session.. Maybe I 
may prefer something like that so I do not have the pressure of the focus being 
on my material :-)

Joe

From: Susan Palmer<mailto:suzanpal...@gmail.com>
Sent: Wednesday, March 28, 2012 10:13 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

** Joe ... I say this with the nicest intent.  I wish I knew as much about Dev 
Studio as you do.  I found the documentation to be unfriendly and too time 
consuming.  I simply don't have time to play with it just to find everything.  
It was mostly a trial and error and how can i do this without necessarily 
finding the best way since time didn't allow.

I think you would be a great candidate to do a tips/tricks on Dev Studio at the 
next RUG for those of us that would love to see them.  Maybe I'd be the only 
one there, but I think that's unlikely.  Please consider it!



On Wed, Mar 28, 2012 at 9:01 PM, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:
It probably is 7.6.03 that fixed it as I do not have that hassle at this 
current site and they are still at 7.6.03. I can't wait we get ready to move to 
7.6.04 if I am at this site for long enough..

Joe

-Original Message- From: Guillaume Rheault
Sent: Wednesday, March 28, 2012 6:58 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the time 
and effort.

I would never ever go back to the old Admin tool, even if that was a 
possibility.
If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are an experienced developer, 
that is).

what would I change about Dev Studio? What really annoyed me in DevStudio 7.5 
was the "over-grouping with the parentheses" in qualifications in join forms, 
active links, etc, but that has been fixed. I don't know  if it was 7.6.3 that 
fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 7.64 SP2 does 
not "over-group" with parentheses, at least not how 7.5 did.

S

Re: DevStudio Tool

2012-03-29 Thread Jose Huerta
I think that Developer Studio is not as good as it must be. You all talk
about the great leap made from the admin tool to the developer studio. But
under my point of view it's is like going from a very bad application to a
bad application.

Have you seen other developer studios (like the Microsot's one)? There are
a lot of features missing in the current version that are the basis of
other development environments like:

 - Online debugging
 - Unitary test
 - Graphical blocking of elements (to block some elements and work with
others).
 - Enforcement of best practices.
 - Search objects: To answer the next questions: What are the active links
that can change one particular field? What filters are associated with a
form (not only the main form, but also as a secondary form)?

It is not a good tool. And the prove of it is that a lot of partners are
providing parallel tools to make things that the developer studio would had
to do.

I work with a 24" panoramic monitor + 22" 4:3 monitor + the 15" laptop
monitor. And I use all three when using the developer studio. For me there
is a waste of space when displaying a filter. All this information can be
reorganized better way.

On Thu, Mar 29, 2012 at 13:53, arslist  wrote:

> **
>
> The call for Papers should be happening within a week, 
>
> so if Joe and Rod could talk and create a panel and submit, that would be
> great.
>
> ** **
>
> [Ironically I was trying to do the same thing last year, but I tend to be
> a bit busy around conference time J].
>
> ** **
>
> Daniel
>
> ** **
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza
> *Sent:* March 28, 2012 10:49 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> ** **
>
> ** 
>
> Yes a Panel is a great idea.. Where you as an audience can ask the how to
> type questions and we as a panel of users who are more friendlier with the
> Studio can answer if there is an answer to it and share our views..
>
>  
>
> Maybe we could as a panel share our experiences first, which may answer
> majority of the how to questions, and then have a open question answer
> session in the end..
>
>  
>
> Joe
>
>  
>
> *From:* Susan Palmer  ****
>
> *Sent:* Wednesday, March 28, 2012 10:39 PM
>
> *Newsgroups:* public.remedy.arsystem.general
>
> *To:* arslist@ARSLIST.ORG 
>
> *Subject:* Re: DevStudio Tool
>
>  
>
> ** Joe ... maybe a panel situation would be more comfortable for you.  I
> think having a projection of the tool and then showing what you're talking
> about would be great.  Especially when answering questions.  Skip the
> slides, we want the real tool in action.  I know the wwrug team likes
> 'presentations' but maybe this would be an option for this type of group.
>
> I don't think you'd even have to prepare more than a couple points already
> mentioned here (choose mine please) and the rest will generate from the
> crowd.
>
> On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza 
> wrote:
>
> ** 
>
>  
>
> “Importing and exporting workflow can chew up memory fast. The default
> heap settings are next to nothing and you need a minimum of 2Gig to run
> Devstudio. Admin tool could get by with 1Gig or less. “
>
> Have you increased the heap on the import ini configuration file? There
> are more files than just the development studio’s ini file where you can
> adjust your heap size.
>
>  
>
> I hate 2 and 3 too.. experienced those things myself as well where after
> what seems like you selected the field it just disappears and the 2nd time
> you select it, it sticks...
>
>  
>
> So yea Rod actually managed to point 2 things that I find to be clumsy
> too.. But the advantages outweigh these so these few quirks just seem to be
> overshadowed.. Thank you for pointing these up and I think if BMC is
> watching, they ought to do something about these things..
>
>  
>
> Joe
>
>  
>
> *From:* Rod Harris  
>
> *Sent:* Wednesday, March 28, 2012 10:22 PM
>
> *Newsgroups:* public.remedy.arsystem.general
>
> *To:* arslist@ARSLIST.ORG 
>
> *Subject:* Re: DevStudio Tool
>
>  
>
> ** 
>
> Hi Dan, Joe and everyone,
>
>  
>
> I've been using Dev Studio since 7.5 first came out and I would never
> consider going back to the old admin tool. Whilst you certainly need a high
> resolution screen  and you should go 64bit and up your heap from the
> default there are plent

Re: DevStudio Tool

2012-03-29 Thread arslist
The call for Papers should be happening within a week, 

so if Joe and Rod could talk and create a panel and submit, that would be
great.

 

[Ironically I was trying to do the same thing last year, but I tend to be a
bit busy around conference time J].

 

Daniel

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: March 28, 2012 10:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Yes a Panel is a great idea.. Where you as an audience can ask the how to
type questions and we as a panel of users who are more friendlier with the
Studio can answer if there is an answer to it and share our views..

 

Maybe we could as a panel share our experiences first, which may answer
majority of the how to questions, and then have a open question answer
session in the end..

 

Joe

 

From: Susan Palmer <mailto:suzanpal...@gmail.com>  

Sent: Wednesday, March 28, 2012 10:39 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** Joe ... maybe a panel situation would be more comfortable for you.  I
think having a projection of the tool and then showing what you're talking
about would be great.  Especially when answering questions.  Skip the
slides, we want the real tool in action.  I know the wwrug team likes
'presentations' but maybe this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already
mentioned here (choose mine please) and the rest will generate from the
crowd.

On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza 
wrote:

** 

 

"Importing and exporting workflow can chew up memory fast. The default heap
settings are next to nothing and you need a minimum of 2Gig to run
Devstudio. Admin tool could get by with 1Gig or less. "

Have you increased the heap on the import ini configuration file? There are
more files than just the development studio's ini file where you can adjust
your heap size.

 

I hate 2 and 3 too.. experienced those things myself as well where after
what seems like you selected the field it just disappears and the 2nd time
you select it, it sticks...

 

So yea Rod actually managed to point 2 things that I find to be clumsy too..
But the advantages outweigh these so these few quirks just seem to be
overshadowed.. Thank you for pointing these up and I think if BMC is
watching, they ought to do something about these things..

 

Joe

 

From: Rod Harris <mailto:r...@smapps.com.au>  

Sent: Wednesday, March 28, 2012 10:22 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** 

Hi Dan, Joe and everyone,

 

I've been using Dev Studio since 7.5 first came out and I would never
consider going back to the old admin tool. Whilst you certainly need a high
resolution screen  and you should go 64bit and up your heap from the default
there are plenty of huge upsides in dev studio. 

 

My favourites are:

 

1.  The Outline View and the ability to sort fields by ID or by label or
by name to find the field you need quickly. 
2.  Once you find the field the show relationships feature will enable
you to drill in to the right workflow quickly and to be confident that you
have captured all of the impacts. 
3.  If you need to bulk change a whole bunch of fields, active links or
anything else you can usually select the objects and use the properties page
to do a bulk update. 
4.  Autocomplete, built in help and syntax checking are nice especially
now that the bugs seem to have been removed. There were some nasty ones in
the early 7.5 releases

The bad things

1.  Importing and exporting workflow can chew up memory fast. The
default heap settings are next to nothing and you need a minimum of 2Gig to
run Devstudio. Admin tool could get by with 1Gig or less. 
2.  I miss the ease of moving around a bunch of fields using the arrow
keys. This feature is there but it doesn't seem to work as well. There also
seems to be some bugs with group moving/resizing fields in devstudio still 
3.  Sometimes I select fields to add to a setfields or push fields and
they don't take. I have to select the field again. This bug has been around
since day 1 and I'm not sure it has been fixed.

So on the whole I love devstudio. Fix the bugs, extend the syntax help to
the run process commands, improve the memory utilisation and I'll be even
happier. I'm loving my new laptop with the full HD screen and 8 Gig too. 

 

Rod Harris

 

 

 

On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 

 

Yea I like that one too.. And that you can switch between an AL list and a
Filter list without waiting for a coffee break or a cigarette break to get
your session back - especially since I have stopped drinking coffee and
reduced my smoking to almost nothing! 

 

-

Re: DevStudio Tool

2012-03-29 Thread Ben Chernys
Fred.  You are correct.  It is ARS that keeps data with x’0a’ only on all 
databases and all platforms.

 

Not sure what happens if you try to force in an x’0d’ through the API (if it 
will be dropped or not).

 

Cheers

Ben Chernys
Senior Software Architect
Description: logoSthInc-sm  

Canada / Deutschland 
Mobile:  +49 171 380 2329GMT + 1 + [ DST ]
Email:   Ben.Chernys_AT_softwaretoolhouse.com
Web:  <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com

Check out Software Tool House's freebies for an ITSM 7.6.04 Forms and Fields 
spreadsheet.

Meta-Update, our premium ARS Data tool, lets you automate 
your imports, migrations, in no time at all, without programming, 
without staging forms, without merge workflow. 
 <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/  

 

 

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: March-29-12 04:57
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

 

Hit me with a private email tomorrow if I do not reply to this by noon EST.. I 
will try it and let you know if it works on windows with an oracle db (10g). 
Its an extremely short test so I can do it in a couple of minutes..

 

Joe

 

From: Grooms, Frederick W <mailto:frederick.w.gro...@xo.com>  

Sent: Wednesday, March 28, 2012 10:50 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** 

App on Linux with Oracle db

(When I opened the issue the app was on Solaris)

 

I believe that even on MS SQL a return is saved in a data field as Chr(10), so 
the database should not matter

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 9:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

 

It moves as many pixels as the grid size I think.. Do not bite me if I am wrong 
on this as I barely use that anymore when its so much more easier to just write 
the coordinates on the right and move it exactly a pixel up or down or right or 
left.. I actually find that easier as you can see the co-ordinates of the other 
fields and do a bulk modify of the co-ordinates..

 

I do agree while moving fields if you could see the outline names, it may have 
been useful..

 

I’ll check the carriage return thing tomorrow.. maybe its database specific? 
What DB are you on?

 

Joe

 

From: Grooms, Frederick W <mailto:frederick.w.gro...@xo.com>  

Sent: Wednesday, March 28, 2012 10:37 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** 

I’d like to add an additional bad thing (which I opened a bug on while it was 
7.6.03 and it still is not fixed).  If you build a string with a return in it 
the tool puts in 2 characters.



 

 

I also miss the ability to grab a field and move it 1 pixel at a time with the 
arrow keys (Yes I know you can hit the period and use the arrow keys, but that 
moves too many pixels at a time)

 

And when moving fields the Admin tool will show you the Label and the data area 
in the outline shadow (so you can line up the data area how you want).  Dev 
Studio only shows an outline of the complete field area (both label and data 
area).

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rod Harris
Sent: Wednesday, March 28, 2012 9:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Hi Dan, Joe and everyone,

 

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio. 

 

My favourites are:

 

1.  The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
2.  Once you find the field the show relationships feature will enable you 
to drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
3.  If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
4.  Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases

The bad things

1.  Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
2.  I miss the ease of moving around a bunch of fields using the arrow 
keys. This feature is there but it doesn't seem to work as well. There also 

Re: DevStudio Tool

2012-03-29 Thread Jason Miller
Count me in. I was thinking about seeing if you wanted too partner on a
presentation but now that we are talking panel even better.

My team has been using DS almost three years now and we have become pretty
darn efficient using it.  There are so many tricks to figure out.

Here is one that has completely changed how fast I can develop workflow
objects. In those places where you can type (set/push field mapping, web
service mapping, run if) but auto complete doesn't seem to kick in try CTRL
+ Space to get a menu of matching fields you can use to arrow up and down
(if multiple matches) and press Enter to a select the field you want. You
can create whole set/push field mappings, run ifs, and qualifications
without taking your hands of the keyboard. It makes that bug where it wipes
out what you just had in the mapping field a bit more bearable (still
annoying but bearable) because you can just type the field name again and
press CTRL + Enter without having to click to open the field selection
dialog. One note, you do have e to start with the appropriate syntax. If
your field Needs dollar signs or a single quote make sure you type that
character before typing the field name.

Regarding screen size I have 24 inch monitors but I also do a ton of
development on my laptop screen. The key for me is to minimize almost all
of the default windows. Now you have some room to work. Also there is a
maximize feature that will allow a form to take up almost all of the DS
window for those times you need just a bit more restate. Don't forget you
can zoom forms in and out now too.

Jason
On Mar 28, 2012 7:49 PM, "Joe Martin D'Souza" 
wrote:

> **
>  Yes a Panel is a great idea.. Where you as an audience can ask the how
> to type questions and we as a panel of users who are more friendlier with
> the Studio can answer if there is an answer to it and share our views..
>
> Maybe we could as a panel share our experiences first, which may answer
> majority of the how to questions, and then have a open question answer
> session in the end..
>
> Joe
>
>  *From:* Susan Palmer 
> *Sent:* Wednesday, March 28, 2012 10:39 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> ** Joe ... maybe a panel situation would be more comfortable for you.  I
> think having a projection of the tool and then showing what you're talking
> about would be great.  Especially when answering questions.  Skip the
> slides, we want the real tool in action.  I know the wwrug team likes
> 'presentations' but maybe this would be an option for this type of group.
>
> I don't think you'd even have to prepare more than a couple points already
> mentioned here (choose mine please) and the rest will generate from the
> crowd.
>
> On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza wrote:
>
>> **
>>
>> “Importing and exporting workflow can chew up memory fast. The default
>> heap settings are next to nothing and you need a minimum of 2Gig to run
>> Devstudio. Admin tool could get by with 1Gig or less. “
>> Have you increased the heap on the import ini configuration file? There
>> are more files than just the development studio’s ini file where you can
>> adjust your heap size.
>>
>> I hate 2 and 3 too.. experienced those things myself as well where after
>> what seems like you selected the field it just disappears and the 2nd time
>> you select it, it sticks...
>>
>> So yea Rod actually managed to point 2 things that I find to be clumsy
>> too.. But the advantages outweigh these so these few quirks just seem to be
>> overshadowed.. Thank you for pointing these up and I think if BMC is
>> watching, they ought to do something about these things..
>>
>> Joe
>>
>>  *From:* Rod Harris 
>> *Sent:* Wednesday, March 28, 2012 10:22 PM
>>  *Newsgroups:* public.remedy.arsystem.general
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: DevStudio Tool
>>
>>  **
>> Hi Dan, Joe and everyone,
>>
>> I've been using Dev Studio since 7.5 first came out and I would never
>> consider going back to the old admin tool. Whilst you certainly need a high
>> resolution screen  and you should go 64bit and up your heap from the
>> default there are plenty of huge upsides in dev studio.
>>
>> My favourites are:
>>
>>
>>1. The *Outline View *and the ability to sort fields by ID or by
>>label or by name to find the field you need quickly.
>>2. Once you find the field the *show relationships* feature will
>>enable you to drill in to the right workflow quickly and to be confident
>>that you have captured all of the impacts.
>>  

Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

Hit me with a private email tomorrow if I do not reply to this by noon EST.. I 
will try it and let you know if it works on windows with an oracle db (10g). 
Its an extremely short test so I can do it in a couple of minutes..

Joe

From: Grooms, Frederick W 
Sent: Wednesday, March 28, 2012 10:50 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
App on Linux with Oracle db

(When I opened the issue the app was on Solaris)

 

I believe that even on MS SQL a return is saved in a data field as Chr(10), so 
the database should not matter

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 9:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

 

It moves as many pixels as the grid size I think.. Do not bite me if I am wrong 
on this as I barely use that anymore when its so much more easier to just write 
the coordinates on the right and move it exactly a pixel up or down or right or 
left.. I actually find that easier as you can see the co-ordinates of the other 
fields and do a bulk modify of the co-ordinates..

 

I do agree while moving fields if you could see the outline names, it may have 
been useful..

 

I’ll check the carriage return thing tomorrow.. maybe its database specific? 
What DB are you on?

 

Joe

 

From: Grooms, Frederick W 

Sent: Wednesday, March 28, 2012 10:37 PM

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Subject: Re: DevStudio Tool

 

** 

I’d like to add an additional bad thing (which I opened a bug on while it was 
7.6.03 and it still is not fixed).  If you build a string with a return in it 
the tool puts in 2 characters.



 

 

I also miss the ability to grab a field and move it 1 pixel at a time with the 
arrow keys (Yes I know you can hit the period and use the arrow keys, but that 
moves too many pixels at a time)

 

And when moving fields the Admin tool will show you the Label and the data area 
in the outline shadow (so you can line up the data area how you want).  Dev 
Studio only shows an outline of the complete field area (both label and data 
area).

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rod Harris
Sent: Wednesday, March 28, 2012 9:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Hi Dan, Joe and everyone,

 

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio. 

 

My favourites are:

 

  1.. The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
  2.. Once you find the field the show relationships feature will enable you to 
drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
  3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
  4.. Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
The bad things

  1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
  2.. I miss the ease of moving around a bunch of fields using the arrow keys. 
This feature is there but it doesn't seem to work as well. There also seems to 
be some bugs with group moving/resizing fields in devstudio still 
  3.. Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.
So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too. 

 

Rod Harris

 

 

 

  

On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 

 

  Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing! 

   

  -Original Message- From: bullcreek.com

  Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general 

  To: arslist@ARSLIST.ORG

  Subject: Re: DevStudio Tool

   

  One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms,

Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

Oh another feature that I really really like..

I’m not a big fan of remembering syntax – although over the years I must say I 
managed to pick up maybe 10 % of the syntax of all the Run Process commands .. 
OK a little more than 10% like maybe 90%, but the point is that the new tool, 
you do not have to remember any of it, and yet not look at the help file or 
guides.. That I think is another huge time saver when you are developing apps 
from scratch where you tend to use a lot of these process commands..

All you do is click on the Process navigation panel at the bottom that appears 
on the Run Process dialog window or Set or Push field, and you see a complete 
list of all the Run Process commands.. and when you click and select the one 
you want, the usage appears on the bottom of the edit box... How neat is that! 
When I first saw that (mind you never read the docs so I stumbled on it) I was 
like this is amazing!

Joe

From: Susan Palmer 
Sent: Wednesday, March 28, 2012 10:41 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** When this thread is finally done I'm going to print it out and try all of 
these things!


On Wed, Mar 28, 2012 at 9:37 PM, Grooms, Frederick W 
 wrote:

  ** 
  I’d like to add an additional bad thing (which I opened a bug on while it was 
7.6.03 and it still is not fixed).  If you build a string with a return in it 
the tool puts in 2 characters.







  I also miss the ability to grab a field and move it 1 pixel at a time with 
the arrow keys (Yes I know you can hit the period and use the arrow keys, but 
that moves too many pixels at a time)



  And when moving fields the Admin tool will show you the Label and the data 
area in the outline shadow (so you can line up the data area how you want).  
Dev Studio only shows an outline of the complete field area (both label and 
data area).





  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rod Harris
  Sent: Wednesday, March 28, 2012 9:23 PM


  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool


  ** 

  Hi Dan, Joe and everyone,



  I've been using Dev Studio since 7.5 first came out and I would never 
consider going back to the old admin tool. Whilst you certainly need a high 
resolution screen  and you should go 64bit and up your heap from the default 
there are plenty of huge upsides in dev studio. 



  My favourites are:



1.. The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
2.. Once you find the field the show relationships feature will enable you 
to drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
4.. Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
  The bad things

1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
2.. I miss the ease of moving around a bunch of fields using the arrow 
keys. This feature is there but it doesn't seem to work as well. There also 
seems to be some bugs with group moving/resizing fields in devstudio still 
3.. Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed. 
  So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too. 



  Rod Harris









  On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 



Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing! 



-Original Message- From: bullcreek.com

Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general 

To: arslist@ARSLIST.ORG

Subject: Re: DevStudio Tool



One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other windows 
as well as stacking forms or workflow side by side to compare them.



Phil Bautista

President / CEO

Bull Creek Data Corporation

www.bullcreek.com

Remedy Approved Consultant (RAC)

http:/

Re: DevStudio Tool

2012-03-28 Thread Susan Palmer
Submit it to the program team Joe !  I like your enthusiasm, I think you'll
do a great job explaining everything in a friendly atmosphere a panel will
provide.

On Wed, Mar 28, 2012 at 9:49 PM, Joe Martin D'Souza wrote:

> **
>  Yes a Panel is a great idea.. Where you as an audience can ask the how
> to type questions and we as a panel of users who are more friendlier with
> the Studio can answer if there is an answer to it and share our views..
>
> Maybe we could as a panel share our experiences first, which may answer
> majority of the how to questions, and then have a open question answer
> session in the end..
>
> Joe
>
>  *From:* Susan Palmer 
> *Sent:* Wednesday, March 28, 2012 10:39 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> ** Joe ... maybe a panel situation would be more comfortable for you.  I
> think having a projection of the tool and then showing what you're talking
> about would be great.  Especially when answering questions.  Skip the
> slides, we want the real tool in action.  I know the wwrug team likes
> 'presentations' but maybe this would be an option for this type of group.
>
>
> I don't think you'd even have to prepare more than a couple points already
> mentioned here (choose mine please) and the rest will generate from the
> crowd.
>
> On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza wrote:
>
>> **
>>
>> “Importing and exporting workflow can chew up memory fast. The default
>> heap settings are next to nothing and you need a minimum of 2Gig to run
>> Devstudio. Admin tool could get by with 1Gig or less. “
>> Have you increased the heap on the import ini configuration file? There
>> are more files than just the development studio’s ini file where you can
>> adjust your heap size.
>>
>> I hate 2 and 3 too.. experienced those things myself as well where after
>> what seems like you selected the field it just disappears and the 2nd time
>> you select it, it sticks...
>>
>> So yea Rod actually managed to point 2 things that I find to be clumsy
>> too.. But the advantages outweigh these so these few quirks just seem to be
>> overshadowed.. Thank you for pointing these up and I think if BMC is
>> watching, they ought to do something about these things..
>>
>> Joe
>>
>>  *From:* Rod Harris 
>> *Sent:* Wednesday, March 28, 2012 10:22 PM
>>  *Newsgroups:* public.remedy.arsystem.general
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: DevStudio Tool
>>
>>  **
>> Hi Dan, Joe and everyone,
>>
>> I've been using Dev Studio since 7.5 first came out and I would never
>> consider going back to the old admin tool. Whilst you certainly need a high
>> resolution screen  and you should go 64bit and up your heap from the
>> default there are plenty of huge upsides in dev studio.
>>
>> My favourites are:
>>
>>
>>1. The *Outline View *and the ability to sort fields by ID or by
>>label or by name to find the field you need quickly.
>>2. Once you find the field the *show relationships* feature will
>>enable you to drill in to the right workflow quickly and to be confident
>>that you have captured all of the impacts.
>>3. If you need to *bulk change* a whole bunch of fields, active links
>>or anything else you can usually select the objects and use the properties
>>page to do a bulk update.
>>4. *Autocomplete*, built in help and syntax checking are nice
>>especially now that the bugs seem to have been removed. There were some
>>nasty ones in the early 7.5 releases
>>
>> The bad things
>>
>>1. Importing and exporting workflow can chew up memory fast. The
>>default heap settings are next to nothing and you need a minimum of 2Gig 
>> to
>>run Devstudio. Admin tool could get by with 1Gig or less.
>>2. I miss the ease of moving around a bunch of fields using the arrow
>>keys. This feature is there but it doesn't seem to work as well. There 
>> also
>>seems to be some bugs with group moving/resizing fields in devstudio still
>>3. Sometimes I select fields to add to a setfields or push fields and
>>they don't take. I have to select the field again. This bug has been 
>> around
>>since day 1 and I'm not sure it has been fixed.
>>
>> So on the whole I love devstudio. Fix the bugs, extend the syntax help to
>> the run process commands, improve the memory utilisation and I'll be even
>> happier. I'm loving my new 

Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
Yes a Panel is a great idea.. Where you as an audience can ask the how to type 
questions and we as a panel of users who are more friendlier with the Studio 
can answer if there is an answer to it and share our views..

Maybe we could as a panel share our experiences first, which may answer 
majority of the how to questions, and then have a open question answer session 
in the end..

Joe

From: Susan Palmer 
Sent: Wednesday, March 28, 2012 10:39 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** Joe ... maybe a panel situation would be more comfortable for you.  I think 
having a projection of the tool and then showing what you're talking about 
would be great.  Especially when answering questions.  Skip the slides, we want 
the real tool in action.  I know the wwrug team likes 'presentations' but maybe 
this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already 
mentioned here (choose mine please) and the rest will generate from the crowd.


On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza  wrote:

  ** 

  “Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. “
  Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio’s ini file where you can adjust 
your heap size.

  I hate 2 and 3 too.. experienced those things myself as well where after what 
seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...

  So yea Rod actually managed to point 2 things that I find to be clumsy too.. 
But the advantages outweigh these so these few quirks just seem to be 
overshadowed.. Thank you for pointing these up and I think if BMC is watching, 
they ought to do something about these things..

  Joe

  From: Rod Harris 
  Sent: Wednesday, March 28, 2012 10:22 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: DevStudio Tool

  ** 
  Hi Dan, Joe and everyone,

  I've been using Dev Studio since 7.5 first came out and I would never 
consider going back to the old admin tool. Whilst you certainly need a high 
resolution screen  and you should go 64bit and up your heap from the default 
there are plenty of huge upsides in dev studio. 

  My favourites are:

1.. The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
2.. Once you find the field the show relationships feature will enable you 
to drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
4.. Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
  The bad things
1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
2.. I miss the ease of moving around a bunch of fields using the arrow 
keys. This feature is there but it doesn't seem to work as well. There also 
seems to be some bugs with group moving/resizing fields in devstudio still 
3.. Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.
  So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too. 

  Rod Harris



  On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 

Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing! 

-Original Message- From: bullcreek.com
Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general 
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other windows 
as well as stacking forms or workflow side by side to compare them.

Phil Bautista
President / CEO
Bull Creek Data Corporation
www.bullcreek.com
Remedy Approved C

Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

It moves as many pixels as the grid size I think.. Do not bite me if I am wrong 
on this as I barely use that anymore when its so much more easier to just write 
the coordinates on the right and move it exactly a pixel up or down or right or 
left.. I actually find that easier as you can see the co-ordinates of the other 
fields and do a bulk modify of the co-ordinates..

I do agree while moving fields if you could see the outline names, it may have 
been useful..

I’ll check the carriage return thing tomorrow.. maybe its database specific? 
What DB are you on?

Joe

From: Grooms, Frederick W 
Sent: Wednesday, March 28, 2012 10:37 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
I’d like to add an additional bad thing (which I opened a bug on while it was 
7.6.03 and it still is not fixed).  If you build a string with a return in it 
the tool puts in 2 characters.



 

 

I also miss the ability to grab a field and move it 1 pixel at a time with the 
arrow keys (Yes I know you can hit the period and use the arrow keys, but that 
moves too many pixels at a time)

 

And when moving fields the Admin tool will show you the Label and the data area 
in the outline shadow (so you can line up the data area how you want).  Dev 
Studio only shows an outline of the complete field area (both label and data 
area).

 

 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rod Harris
Sent: Wednesday, March 28, 2012 9:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

 

** 

Hi Dan, Joe and everyone,

 

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio. 

 

My favourites are:

 

  1.. The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
  2.. Once you find the field the show relationships feature will enable you to 
drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
  3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
  4.. Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
The bad things

  1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
  2.. I miss the ease of moving around a bunch of fields using the arrow keys. 
This feature is there but it doesn't seem to work as well. There also seems to 
be some bugs with group moving/resizing fields in devstudio still 
  3.. Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.
So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too. 

 

Rod Harris

 

 

 

  

On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 

 

  Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing! 

   

  -Original Message- From: bullcreek.com

  Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general 

  To: arslist@ARSLIST.ORG

  Subject: Re: DevStudio Tool

   

  One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other windows 
as well as stacking forms or workflow side by side to compare them.

   

  Phil Bautista

  President / CEO

  Bull Creek Data Corporation

  www.bullcreek.com

  Remedy Approved Consultant (RAC)

  http://www.wwrug.com/contact_phil.html

  512-731-0304

  -Original message-

  From: Guillaume Rheault guilla...@dcshq.com

  Date: Wed, 28 Mar 2012 19:03:49 -0400

  To: arslist@ARSLIST.ORG

  Subject: Re: DevStudio Tool

   

   

BTW, IMHO, to me the 3 killer features of DevStudio are the 

 

- Undo-Redo

- Ability to type (or paste) field names in the set fields or push fields 
m> appings (along with the auto-complete feature)

- performance is really awesome compared to DevStudio (specially working 
wi> th ITSM whaich has a ton of workflow)


Re: DevStudio Tool

2012-03-28 Thread Susan Palmer
When this thread is finally done I'm going to print it out and try all of
these things!

On Wed, Mar 28, 2012 at 9:37 PM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:

> **
>
> I’d like to add an additional bad thing (which I opened a bug on while it
> was 7.6.03 and it still is not fixed).  If you build a string with a return
> in it the tool puts in 2 characters.
>
> 
>
> ** **
>
> ** **
>
> I also miss the ability to grab a field and move it 1 pixel at a time with
> the arrow keys (Yes I know you can hit the period and use the arrow keys,
> but that moves too many pixels at a time)
>
> ** **
>
> And when moving fields the Admin tool will show you the Label and the data
> area in the outline shadow (so you can line up the data area how you
> want).  Dev Studio only shows an outline of the complete field area (both
> label and data area).
>
> ** **
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Rod Harris
> *Sent:* Wednesday, March 28, 2012 9:23 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
>  ** **
>
> ** 
>
> Hi Dan, Joe and everyone,
>
>  
>
> I've been using Dev Studio since 7.5 first came out and I would never
> consider going back to the old admin tool. Whilst you certainly need a high
> resolution screen  and you should go 64bit and up your heap from the
> default there are plenty of huge upsides in dev studio. 
>
>  
>
> My favourites are:
>
>  
>
>1. The * Outline View *and the ability to sort fields by ID or by
>label or by name to find the field you need quickly.
>2. Once you find the field the *show relationships* feature will
>enable you to drill in to the right workflow quickly and to be confident
>that you have captured all of the impacts.
>3. If you need to *bulk change* a whole bunch of fields, active links
>or anything else you can usually select the objects and use the properties
>page to do a bulk update.
>4. *Autocomplete*, built in help and syntax checking are nice
>especially now that the bugs seem to have been removed. There were some
>nasty ones in the early 7.5 releases
>
>  The bad things
>
>1. Importing and exporting workflow can chew up memory fast. The
>default heap settings are next to nothing and you need a minimum of 2Gig to
>run Devstudio. Admin tool could get by with 1Gig or less.
>2. I miss the ease of moving around a bunch of fields using the arrow
>keys. This feature is there but it doesn't seem to work as well. There also
>seems to be some bugs with group moving/resizing fields in devstudio still
>
>3. Sometimes I select fields to add to a setfields or push fields and
>they don't take. I have to select the field again. This bug has been around
>since day 1 and I'm not sure it has been fixed.
>
>  So on the whole I love devstudio. Fix the bugs, extend the syntax help
> to the run process commands, improve the memory utilisation and I'll be
> even happier. I'm loving my new laptop with the full HD screen and 8 Gig
> too. 
>
>  
>
> Rod Harris
>
>  
>
>  
>
>  
>
>   
>
> On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 
>
>  
>
> Yea I like that one too.. And that you can switch between an AL list and a
> Filter list without waiting for a coffee break or a cigarette break to get
> your session back - especially since I have stopped drinking coffee and
> reduced my smoking to almost nothing! 
>
>  
>
> -Original Message- From: bullcreek.com
>
> Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups:
> public.remedy.arsystem.general 
>
> To: arslist@ARSLIST.ORG
>
> Subject: Re: DevStudio Tool
>
>  
>
> One of my favorite features is the ability to "tear off" the tabs
> (Relationship, Forms, Filters, Properties etc.) and stick them on other
> windows as well as stacking forms or workflow side by side to compare them.
> 
>
>  
>
> Phil Bautista
>
> President / CEO
>
> Bull Creek Data Corporation
>
> www.bullcreek.com
>
> Remedy Approved Consultant (RAC)
>
> http://www.wwrug.com/contact_phil.html
>
> 512-731-0304
>
> -Original message-
>
> From: Guillaume Rheault guilla...@dcshq.com
>
> Date: Wed, 28 Mar 2012 19:03:49 -0400
>
> To: arslist@ARSLIST.ORG
>
> Subject: Re: DevStudio Tool
>
> 

Re: DevStudio Tool

2012-03-28 Thread Susan Palmer
Joe ... maybe a panel situation would be more comfortable for you.  I think
having a projection of the tool and then showing what you're talking about
would be great.  Especially when answering questions.  Skip the slides, we
want the real tool in action.  I know the wwrug team likes 'presentations'
but maybe this would be an option for this type of group.

I don't think you'd even have to prepare more than a couple points already
mentioned here (choose mine please) and the rest will generate from the
crowd.

On Wed, Mar 28, 2012 at 9:34 PM, Joe Martin D'Souza wrote:

> **
>
> “Importing and exporting workflow can chew up memory fast. The default
> heap settings are next to nothing and you need a minimum of 2Gig to run
> Devstudio. Admin tool could get by with 1Gig or less. “
> Have you increased the heap on the import ini configuration file? There
> are more files than just the development studio’s ini file where you can
> adjust your heap size.
>
> I hate 2 and 3 too.. experienced those things myself as well where after
> what seems like you selected the field it just disappears and the 2nd time
> you select it, it sticks...
>
> So yea Rod actually managed to point 2 things that I find to be clumsy
> too.. But the advantages outweigh these so these few quirks just seem to be
> overshadowed.. Thank you for pointing these up and I think if BMC is
> watching, they ought to do something about these things..
>
> Joe
>
>  *From:* Rod Harris 
> *Sent:* Wednesday, March 28, 2012 10:22 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> **
> Hi Dan, Joe and everyone,
>
> I've been using Dev Studio since 7.5 first came out and I would never
> consider going back to the old admin tool. Whilst you certainly need a high
> resolution screen  and you should go 64bit and up your heap from the
> default there are plenty of huge upsides in dev studio.
>
> My favourites are:
>
>
>1. The *Outline View *and the ability to sort fields by ID or by label
>or by name to find the field you need quickly.
>2. Once you find the field the *show relationships* feature will
>enable you to drill in to the right workflow quickly and to be confident
>that you have captured all of the impacts.
>3. If you need to *bulk change* a whole bunch of fields, active links
>or anything else you can usually select the objects and use the properties
>page to do a bulk update.
>4. *Autocomplete*, built in help and syntax checking are nice
>especially now that the bugs seem to have been removed. There were some
>nasty ones in the early 7.5 releases
>
> The bad things
>
>1. Importing and exporting workflow can chew up memory fast. The
>default heap settings are next to nothing and you need a minimum of 2Gig to
>run Devstudio. Admin tool could get by with 1Gig or less.
>2. I miss the ease of moving around a bunch of fields using the arrow
>keys. This feature is there but it doesn't seem to work as well. There also
>seems to be some bugs with group moving/resizing fields in devstudio still
>3. Sometimes I select fields to add to a setfields or push fields and
>they don't take. I have to select the field again. This bug has been around
>since day 1 and I'm not sure it has been fixed.
>
> So on the whole I love devstudio. Fix the bugs, extend the syntax help to
> the run process commands, improve the memory utilisation and I'll be even
> happier. I'm loving my new laptop with the full HD screen and 8 Gig too.
>
> Rod Harris
>
>
>
>   On 29 March 2012 09:59, Joe Martin D'Souza  wrote:
>
>
>> Yea I like that one too.. And that you can switch between an AL list and
>> a Filter list without waiting for a coffee break or a cigarette break to
>> get your session back - especially since I have stopped drinking coffee and
>> reduced my smoking to almost nothing!
>>
>> -Original Message- From: bullcreek.com
>> Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups:
>> public.remedy.arsystem.general
>>  To: arslist@ARSLIST.ORG
>> Subject: Re: DevStudio Tool
>>
>> One of my favorite features is the ability to "tear off" the tabs
>> (Relationship, Forms, Filters, Properties etc.) and stick them on other
>> windows as well as stacking forms or workflow side by side to compare them.
>>
>> Phil Bautista
>> President / CEO
>> Bull Creek Data Corporation
>> www.bullcreek.com
>> Remedy Approved Consultant (RAC)
>> http://www.wwrug.com/contact_**phil.html<http://www.wwrug.com/contact_phil.html>
>> 512-731-0304

Re: DevStudio Tool

2012-03-28 Thread Grooms, Frederick W
I'd like to add an additional bad thing (which I opened a bug on while it was 
7.6.03 and it still is not fixed).  If you build a string with a return in it 
the tool puts in 2 characters.
[cid:image001.png@01CD0D2A.503A2DB0]


I also miss the ability to grab a field and move it 1 pixel at a time with the 
arrow keys (Yes I know you can hit the period and use the arrow keys, but that 
moves too many pixels at a time)

And when moving fields the Admin tool will show you the Label and the data area 
in the outline shadow (so you can line up the data area how you want).  Dev 
Studio only shows an outline of the complete field area (both label and data 
area).


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rod Harris
Sent: Wednesday, March 28, 2012 9:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

**
Hi Dan, Joe and everyone,

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio.

My favourites are:


  1.  The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly.
  2.  Once you find the field the show relationships feature will enable you to 
drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts.
  3.  If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update.
  4.  Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
The bad things

  1.  Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less.
  2.  I miss the ease of moving around a bunch of fields using the arrow keys. 
This feature is there but it doesn't seem to work as well. There also seems to 
be some bugs with group moving/resizing fields in devstudio still
  3.  Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.
So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too.

Rod Harris




On 29 March 2012 09:59, Joe Martin D'Souza 
mailto:jdso...@shyle.net>> wrote:

Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing!

-Original Message- From: bullcreek.com<http://bullcreek.com/>
Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other windows 
as well as stacking forms or workflow side by side to compare them.

Phil Bautista
President / CEO
Bull Creek Data Corporation
www.bullcreek.com<http://www.bullcreek.com/>
Remedy Approved Consultant (RAC)
http://www.wwrug.com/contact_phil.html
512-731-0304
-Original message-
From: Guillaume Rheault guilla...@dcshq.com<mailto:guilla...@dcshq.com>
Date: Wed, 28 Mar 2012 19:03:49 -0400
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool


BTW, IMHO, to me the 3 killer features of DevStudio are the

- Undo-Redo
- Ability to type (or paste) field names in the set fields or push fields m> 
appings (along with the auto-complete feature)
- performance is really awesome compared to DevStudio (specially working wi> th 
ITSM whaich has a ton of workflow)

the record relationships feature is very nice too, the wayrelationships are>  
displayed, etc so that would be the 4th.

Guillaume

From: Action Request System discussion list(ARSList) 
[arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>]  > on behalf of Guillaume 
Rheault [guilla...@dcshq.com<mailto:guilla...@dcshq.com>]
Sent: Wednesday, March 28, 2012 6:58 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the t> 
i

Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

“Importing and exporting workflow can chew up memory fast. The default heap 
settings are next to nothing and you need a minimum of 2Gig to run Devstudio. 
Admin tool could get by with 1Gig or less. “
Have you increased the heap on the import ini configuration file? There are 
more files than just the development studio’s ini file where you can adjust 
your heap size.

I hate 2 and 3 too.. experienced those things myself as well where after what 
seems like you selected the field it just disappears and the 2nd time you 
select it, it sticks...

So yea Rod actually managed to point 2 things that I find to be clumsy too.. 
But the advantages outweigh these so these few quirks just seem to be 
overshadowed.. Thank you for pointing these up and I think if BMC is watching, 
they ought to do something about these things..

Joe

From: Rod Harris 
Sent: Wednesday, March 28, 2012 10:22 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
Hi Dan, Joe and everyone,

I've been using Dev Studio since 7.5 first came out and I would never consider 
going back to the old admin tool. Whilst you certainly need a high resolution 
screen  and you should go 64bit and up your heap from the default there are 
plenty of huge upsides in dev studio. 

My favourites are:

  1.. The Outline View and the ability to sort fields by ID or by label or by 
name to find the field you need quickly. 
  2.. Once you find the field the show relationships feature will enable you to 
drill in to the right workflow quickly and to be confident that you have 
captured all of the impacts. 
  3.. If you need to bulk change a whole bunch of fields, active links or 
anything else you can usually select the objects and use the properties page to 
do a bulk update. 
  4.. Autocomplete, built in help and syntax checking are nice especially now 
that the bugs seem to have been removed. There were some nasty ones in the 
early 7.5 releases
The bad things
  1.. Importing and exporting workflow can chew up memory fast. The default 
heap settings are next to nothing and you need a minimum of 2Gig to run 
Devstudio. Admin tool could get by with 1Gig or less. 
  2.. I miss the ease of moving around a bunch of fields using the arrow keys. 
This feature is there but it doesn't seem to work as well. There also seems to 
be some bugs with group moving/resizing fields in devstudio still 
  3.. Sometimes I select fields to add to a setfields or push fields and they 
don't take. I have to select the field again. This bug has been around since 
day 1 and I'm not sure it has been fixed.
So on the whole I love devstudio. Fix the bugs, extend the syntax help to the 
run process commands, improve the memory utilisation and I'll be even happier. 
I'm loving my new laptop with the full HD screen and 8 Gig too. 

Rod Harris



 
On 29 March 2012 09:59, Joe Martin D'Souza  wrote: 

  Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get your 
session back - especially since I have stopped drinking coffee and reduced my 
smoking to almost nothing! 

  -Original Message- From: bullcreek.com
  Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general 
  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool

  One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other windows 
as well as stacking forms or workflow side by side to compare them.

  Phil Bautista
  President / CEO
  Bull Creek Data Corporation
  www.bullcreek.com
  Remedy Approved Consultant (RAC)
  http://www.wwrug.com/contact_phil.html
  512-731-0304
  -Original message-
  From: Guillaume Rheault guilla...@dcshq.com
  Date: Wed, 28 Mar 2012 19:03:49 -0400
  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool


BTW, IMHO, to me the 3 killer features of DevStudio are the 

- Undo-Redo
- Ability to type (or paste) field names in the set fields or push fields 
m> appings (along with the auto-complete feature)
- performance is really awesome compared to DevStudio (specially working 
wi> th ITSM whaich has a ton of workflow)

the record relationships feature is very nice too, the wayrelationships 
are>  displayed, etc so that would be the 4th.

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]  
> on behalf of Guillaume Rheault [guilla...@dcshq.com]
Sent: Wednesday, March 28, 2012 6:58 PM
    To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the 
t> ime and effort.

I would never ever go back to the old Admin tool, even if th

Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

The documentation is unfriendly.. I agree.. the best way to learn it is fiddle 
with the tool.. I can’t be honest and say I have read a single page of the 
documentation on that tool. I’m not even kidding.. My path had been trial and 
error too.. I even recall asking one of my colleagues on how to change 
permissions on a form and he being new to it didn’t know as well so we both 
figured where it was after a lot of frustration.. That was within that first 7 
day period that I was made to work with that tool.. After I found where about 
50% of everything is, it started feeling a little more easier.. Even at that 
point I wished that old tool back so much.. I think I even recall posting on 
the list on how terrible the new tool is. The only reason I do not feel bad 
about posting that now is those things I found actually turned out to be bugs.. 
Finding bugs like the type I found do not help when I started using that tool 
with some form of inborn hatred. It took me about 10 to 15 days to get used to 
it and after that I still didn’t think I liked all the changes.. Until I 
started to slowly see the advantages of some of them and then almost all of 
them..

If I am there at the next RUG (although I suck at presenting things and usually 
get mortified when standing in front of an audience) I would not mind doing 
something like that.. But that would mean I would need to start evaluating how 
I use it. Its something I’ll think about.. If not I wouldn’t mind sitting 
around after a day with everyone interested and have an informal session where 
we all can discuss all our positive experiences with the tool. Some of us may 
repeat the others, but it may be a great dinner time social session.. Maybe I 
may prefer something like that so I do not have the pressure of the focus being 
on my material :-)

Joe

From: Susan Palmer 
Sent: Wednesday, March 28, 2012 10:13 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** Joe ... I say this with the nicest intent.  I wish I knew as much about Dev 
Studio as you do.  I found the documentation to be unfriendly and too time 
consuming.  I simply don't have time to play with it just to find everything.  
It was mostly a trial and error and how can i do this without necessarily 
finding the best way since time didn't allow.

I think you would be a great candidate to do a tips/tricks on Dev Studio at the 
next RUG for those of us that would love to see them.  Maybe I'd be the only 
one there, but I think that's unlikely.  Please consider it!




On Wed, Mar 28, 2012 at 9:01 PM, Joe Martin D'Souza  wrote:

  It probably is 7.6.03 that fixed it as I do not have that hassle at this 
current site and they are still at 7.6.03. I can't wait we get ready to move to 
7.6.04 if I am at this site for long enough..

  Joe

  -Original Message- From: Guillaume Rheault
  Sent: Wednesday, March 28, 2012 6:58 PM Newsgroups: 
public.remedy.arsystem.general 

  To: arslist@ARSLIST.ORG
  Subject: Re: DevStudio Tool


  I've been working with DevStudio since it first came out in 7.5.
  Learning curve was fairly steep at the beginning but definitely worth the 
time and effort.

  I would never ever go back to the old Admin tool, even if that was a 
possibility.
  If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are an experienced developer, 
that is).

  what would I change about Dev Studio? What really annoyed me in DevStudio 7.5 
was the "over-grouping with the parentheses" in qualifications in join forms, 
active links, etc, but that has been fixed. I don't know  if it was 7.6.3 that 
fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 7.64 SP2 does 
not "over-group" with parentheses, at least not how 7.5 did.

  So to answer your question with DevStudio 7.6.4 SP2, what would I change? I 
can't think of anything right now

  Guillaume

  
  From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Carin Sinclair [remedy...@gmail.com]
  Sent: Wednesday, March 28, 2012 4:24 PM
  To: arslist@ARSLIST.ORG
  Subject: DevStudio Tool

  Hello there all,

  We would like to have your input on a Question.

  How happy are you with  DevStudio 7.5-7.6 to do customizations?
  Do you miss the Admintool?
  Are you satisfied with the DevStudio functionality, usability and reliability.

  If there was one thing you would change about DevStudio, what would it be?


  Thank you
  Carin

_

Re: DevStudio Tool

2012-03-28 Thread Rod Harris
Hi Dan, Joe and everyone,

I've been using Dev Studio since 7.5 first came out and I would never
consider going back to the old admin tool. Whilst you certainly need a high
resolution screen  and you should go 64bit and up your heap from the
default there are plenty of huge upsides in dev studio.

My favourites are:


   1. The *Outline View *and the ability to sort fields by ID or by label
   or by name to find the field you need quickly.
   2. Once you find the field the *show relationships* feature will enable
   you to drill in to the right workflow quickly and to be confident that you
   have captured all of the impacts.
   3. If you need to *bulk change* a whole bunch of fields, active links or
   anything else you can usually select the objects and use the properties
   page to do a bulk update.
   4. *Autocomplete*, built in help and syntax checking are nice especially
   now that the bugs seem to have been removed. There were some nasty ones in
   the early 7.5 releases

The bad things

   1. Importing and exporting workflow can chew up memory fast. The default
   heap settings are next to nothing and you need a minimum of 2Gig to run
   Devstudio. Admin tool could get by with 1Gig or less.
   2. I miss the ease of moving around a bunch of fields using the arrow
   keys. This feature is there but it doesn't seem to work as well. There also
   seems to be some bugs with group moving/resizing fields in devstudio still
   3. Sometimes I select fields to add to a setfields or push fields and
   they don't take. I have to select the field again. This bug has been around
   since day 1 and I'm not sure it has been fixed.

So on the whole I love devstudio. Fix the bugs, extend the syntax help to
the run process commands, improve the memory utilisation and I'll be even
happier. I'm loving my new laptop with the full HD screen and 8 Gig too.

Rod Harris




On 29 March 2012 09:59, Joe Martin D'Souza  wrote:


> Yea I like that one too.. And that you can switch between an AL list and a
> Filter list without waiting for a coffee break or a cigarette break to get
> your session back - especially since I have stopped drinking coffee and
> reduced my smoking to almost nothing!
>
> -Original Message- From: bullcreek.com
> Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups:
> public.remedy.arsystem.general
>  To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
>
> One of my favorite features is the ability to "tear off" the tabs
> (Relationship, Forms, Filters, Properties etc.) and stick them on other
> windows as well as stacking forms or workflow side by side to compare them.
>
> Phil Bautista
> President / CEO
> Bull Creek Data Corporation
> www.bullcreek.com
> Remedy Approved Consultant (RAC)
> http://www.wwrug.com/contact_**phil.html<http://www.wwrug.com/contact_phil.html>
> 512-731-0304
> -Original message-
> From: Guillaume Rheault guilla...@dcshq.com
> Date: Wed, 28 Mar 2012 19:03:49 -0400
> To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
>
>
>
>> BTW, IMHO, to me the 3 killer features of DevStudio are the
>>
>> - Undo-Redo
>> - Ability to type (or paste) field names in the set fields or push fields
>> m> appings (along with the auto-complete feature)
>> - performance is really awesome compared to DevStudio (specially working
>> wi> th ITSM whaich has a ton of workflow)
>>
>> the record relationships feature is very nice too, the wayrelationships
>> are>  displayed, etc so that would be the 4th.
>>
>> Guillaume
>> __**__
>> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]
>>  > on behalf of Guillaume Rheault [guilla...@dcshq.com]
>> Sent: Wednesday, March 28, 2012 6:58 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: DevStudio Tool
>>
>> I've been working with DevStudio since it first came out in 7.5.
>> Learning curve was fairly steep at the beginning but definitely worth the
>> t> ime and effort.
>>
>> I would never ever go back to the old Admin tool, even if that was a
>> possib> ility.
>> If I had to be involved in a project with ARS 7.1 or older and I had to
>> do  > a lot of development, I would put all my energy to convince
>> management to u> pgrade to at least 7.5 in order to be able to use
>> DevStudio, so I'd do all > the development with DevStudio: I hope this sums
>> how I feel about DevStudio>  and the old admin tool. . I truly believe that
>> once you are comfortable wi> th DevStudio, you will be much more productive
>> (if you already are an exper> ienced developer, that is).
>>
>> what would I change about Dev Studio? Wha

Re: DevStudio Tool

2012-03-28 Thread Susan Palmer
Joe ... I say this with the nicest intent.  I wish I knew as much about Dev
Studio as you do.  I found the documentation to be unfriendly and too time
consuming.  I simply don't have time to play with it just to find
everything.  It was mostly a trial and error and how can i do this without
necessarily finding the best way since time didn't allow.

I think you would be a great candidate to do a tips/tricks on Dev Studio at
the next RUG for those of us that would love to see them.  Maybe I'd be the
only one there, but I think that's unlikely.  Please consider it!



On Wed, Mar 28, 2012 at 9:01 PM, Joe Martin D'Souza wrote:

> It probably is 7.6.03 that fixed it as I do not have that hassle at this
> current site and they are still at 7.6.03. I can't wait we get ready to
> move to 7.6.04 if I am at this site for long enough..
>
> Joe
>
> -Original Message- From: Guillaume Rheault
> Sent: Wednesday, March 28, 2012 6:58 PM Newsgroups:
> public.remedy.arsystem.general
>
> To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
>
> I've been working with DevStudio since it first came out in 7.5.
> Learning curve was fairly steep at the beginning but definitely worth the
> time and effort.
>
> I would never ever go back to the old Admin tool, even if that was a
> possibility.
> If I had to be involved in a project with ARS 7.1 or older and I had to do
> a lot of development, I would put all my energy to convince management to
> upgrade to at least 7.5 in order to be able to use DevStudio, so I'd do all
> the development with DevStudio: I hope this sums how I feel about DevStudio
> and the old admin tool. . I truly believe that once you are comfortable
> with DevStudio, you will be much more productive (if you already are an
> experienced developer, that is).
>
> what would I change about Dev Studio? What really annoyed me in DevStudio
> 7.5 was the "over-grouping with the parentheses" in qualifications in join
> forms, active links, etc, but that has been fixed. I don't know  if it was
> 7.6.3 that fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2,
> and 7.64 SP2 does not "over-group" with parentheses, at least not how 7.5
> did.
>
> So to answer your question with DevStudio 7.6.4 SP2, what would I change?
> I can't think of anything right now
>
> Guillaume
>
> __**__
> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]
> on behalf of Carin Sinclair [remedy...@gmail.com]
> Sent: Wednesday, March 28, 2012 4:24 PM
> To: arslist@ARSLIST.ORG
> Subject: DevStudio Tool
>
> Hello there all,
>
> We would like to have your input on a Question.
>
> How happy are you with  DevStudio 7.5-7.6 to do customizations?
> Do you miss the Admintool?
> Are you satisfied with the DevStudio functionality, usability and
> reliability.
>
> If there was one thing you would change about DevStudio, what would it be?
>
>
> Thank you
> Carin
> __**__**
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
It probably is 7.6.03 that fixed it as I do not have that hassle at this 
current site and they are still at 7.6.03. I can't wait we get ready to move 
to 7.6.04 if I am at this site for long enough..


Joe

-Original Message- 
From: Guillaume Rheault
Sent: Wednesday, March 28, 2012 6:58 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the 
time and effort.


I would never ever go back to the old Admin tool, even if that was a 
possibility.
If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to 
upgrade to at least 7.5 in order to be able to use DevStudio, so I'd do all 
the development with DevStudio: I hope this sums how I feel about DevStudio 
and the old admin tool. . I truly believe that once you are comfortable with 
DevStudio, you will be much more productive (if you already are an 
experienced developer, that is).


what would I change about Dev Studio? What really annoyed me in DevStudio 
7.5 was the "over-grouping with the parentheses" in qualifications in join 
forms, active links, etc, but that has been fixed. I don't know  if it was 
7.6.3 that fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 
7.64 SP2 does not "over-group" with parentheses, at least not how 7.5 did.


So to answer your question with DevStudio 7.6.4 SP2, what would I change? I 
can't think of anything right now


Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] 
on behalf of Carin Sinclair [remedy...@gmail.com]

Sent: Wednesday, March 28, 2012 4:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliability.


If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
Yea I like that one too.. And that you can switch between an AL list and a 
Filter list without waiting for a coffee break or a cigarette break to get 
your session back - especially since I have stopped drinking coffee and 
reduced my smoking to almost nothing!


-Original Message- 
From: bullcreek.com
Sent: Wednesday, March 28, 2012 9:28 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other 
windows as well as stacking forms or workflow side by side to compare them.


Phil Bautista
President / CEO
Bull Creek Data Corporation
www.bullcreek.com
Remedy Approved Consultant (RAC)
http://www.wwrug.com/contact_phil.html
512-731-0304
-Original message-
From: Guillaume Rheault guilla...@dcshq.com
Date: Wed, 28 Mar 2012 19:03:49 -0400
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool


BTW, IMHO, to me the 3 killer features of DevStudio are the

- Undo-Redo
- Ability to type (or paste) field names in the set fields or push fields 
m> appings (along with the auto-complete feature)
- performance is really awesome compared to DevStudio (specially working 
wi> th ITSM whaich has a ton of workflow)


the record relationships feature is very nice too, the wayrelationships 
are>  displayed, etc so that would be the 4th.


Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] 
 > on behalf of Guillaume Rheault [guilla...@dcshq.com]

Sent: Wednesday, March 28, 2012 6:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the 
t> ime and effort.


I would never ever go back to the old Admin tool, even if that was a 
possib> ility.
If I had to be involved in a project with ARS 7.1 or older and I had to do 
 > a lot of development, I would put all my energy to convince management 
to u> pgrade to at least 7.5 in order to be able to use DevStudio, so I'd 
do all > the development with DevStudio: I hope this sums how I feel about 
DevStudio>  and the old admin tool. . I truly believe that once you are 
comfortable wi> th DevStudio, you will be much more productive (if you 
already are an exper> ienced developer, that is).


what would I change about Dev Studio? What really annoyed me in DevStudio 
7> .5 was the "over-grouping with the parentheses" in qualifications in 
join f> orms, active links, etc, but that has been fixed. I don't know  if 
it was 7> .6.3 that fixed or not, since I jumped from DevStudio 7.5 to 
7.6.4 SP2, and>  7.64 SP2 does not "over-group" with parentheses, at least 
not how 7.5 did.>


So to answer your question with DevStudio 7.6.4 SP2, what would I change? 
I>  can't think of anything right now


Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] 
 > on behalf of Carin Sinclair [remedy...@gmail.com]

Sent: Wednesday, March 28, 2012 4:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliabili> ty.


If there was one thing you would change about DevStudio, what would it 
be?>



Thank you
Carin 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
Yes you can search by 1) Field Id, 2) Field Label (even if they are 
duplicate labels or blank although that means you would need to rely on what 
shows in the field ID and field name column that’s besides it) & 3) Field 
Name..


This is found on the tab near properties .. If you have difficulties finding 
it, email me offline and I will send you a screen shot..


"Choosing fields for stuff in active links "...  Why do you want to choose 
when you can type the first few characters of the field and then you get a 
short list of all the fields that match that? you can even use the * wild 
card if you know just the middle part of the field name.. Another alternate 
method is typing the field name in the placeholder where the field ought to 
be and leveraging the auto complete feature.. Again I'll be happy to send 
you screen shots of this if you need.. By the way this is another feature 
that I really adore - how easy it actually is to find your fields while 
creating workflow as opposed to the traditional huge menus  that filled an 
entire screen or even if you used the scroll menu.. The new feature in the 
Dev Studio is so useful in a form that has like a 1000 fields..


To use a good part of the 12 Gig memory that you have for the dev studio, 
modify the ini file. The defaults in the ini file are 64 and 512 for startup 
and max heaps which is barely anything..


The idea of a 'classic view' seems to be a good one.. its always nice to 
keep old horses like us happy right from the word go... Maybe its something 
we can suggest to the big boys at BMC? I might like to switch back and forth 
for a few things.. For the most part I do like the new studio (for 
developing Active Links, Filters, Escalations, Menus etc.. The only place I 
might have needed to switch if that was possible was for certain things on 
form development when you are at a point you just want the whole real estate 
to see the form only and nothing else.. Other than that I do like what you 
can do on the forms from the new cluttered appearances.. There seems to be 
method in the madness.. once you indulge in a little bit of that madness :-)


Joe

-Original Message- 
From: arslist
Sent: Wednesday, March 28, 2012 8:31 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

Probably because it leads us to Margaritaville. I will ignore that when I 
spoke to the original developers of the Developer Studio After their 
presentation at the 2007 RUG in Vancouver, was that we would never be able 
to use it on a laptop, need more real estate.

Apparently they took notes and didn't listen.

I use a 27" screen at 1920X1080. I noticed 30 years ago that UNIX 
programmers were always in the highest resolution, meaning micro dots that 
normal humans couldn't distinguish from morse code. When my new HDMI KVMS 
arrives I will try At a higher resolution and see if my eyes can still read 
it.


That being said, I can almost use the Developer Studio at that resolution 
now that I am used to it.


So, yes, more features in it than the admin tool but, it is still much 
slower to use to develop, and my 2 wishes( I could really use at least 5):


1) I can reduce the screen by a lot just by having the old tabbed area with 
field properties
2) I would love to have an easy search by field id again. I am sure it is 
buried somewhere, I think I found it for a while, but I'm not sure


I don't understand why there isn't a "classic view" that reduces the real 
estate needed like the old admin tool, that is what these fancy New tools 
were supposed to provide, a customizable Admin Tool, or at least I thought 
that is what they advertised?


Choosing fields for stuff in active links takes 10 times longer, much I used 
to do in seconds takes 10s of minutes.


OF course the plan was we wouldn't be modifying the system like we used to, 
but the power of the ARSystem has always been rapid development.



Dan
p.s. generally I use my Dell Studio XPS9100 with 12 gig memory, an ATI 
Radeon HD5670 display adapter, and a Dell 2709W monitor all of which should 
be handle any single application GUI


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza

Sent: March 28, 2012 6:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I totally just made up that word 'Pixelville' without even realizing it.. It 
sounds kind of cool though :-)


-Original Message-
From: Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 6:19 PM
To: ARS List
Subject: Re: DevStudio Tool


Yup that s what I learnt too a little hard way around.. Get as much 'real 
estate' in 'Pixelville' as you can afford..


And Susan, 2 GB would not quite be enough if you attempt some expensive 
operations.. There are certain operations that could be a resource

Re: DevStudio Tool

2012-03-28 Thread arslist
Probably because it leads us to Margaritaville. I will ignore that when I spoke 
to the original developers of the Developer Studio
After their presentation at the 2007 RUG in Vancouver, was that we would never 
be able to use it on a laptop, need more real estate.
Apparently they took notes and didn't listen.

I use a 27" screen at 1920X1080. I noticed 30 years ago that UNIX programmers 
were always in the highest resolution,
meaning micro dots that normal humans couldn't distinguish from morse code. 
When my new HDMI KVMS  arrives I will try
At a higher resolution and see if my eyes can still read it.

That being said, I can almost use the Developer Studio at that resolution now 
that I am used to it.

So, yes, more features in it than the admin tool but, it is still much slower 
to use to develop, and my 2 wishes( I could really use at least 5):

1) I can reduce the screen by a lot just by having the old tabbed area with 
field properties
2) I would love to have an easy search by field id again. I am sure it is 
buried somewhere, I think I found it for a while, but I'm not sure

I don't understand why there isn't a "classic view" that reduces the real 
estate needed like the old admin tool, that is what these fancy
New tools were supposed to provide, a customizable Admin Tool, or at least I 
thought that is what they advertised?

Choosing fields for stuff in active links takes 10 times longer, much I used to 
do in seconds takes 10s of minutes.

OF course the plan was we wouldn't be modifying the system like we used to, but 
the power of the ARSystem has always been rapid development.


Dan
p.s. generally I use my Dell Studio XPS9100 with 12 gig memory, an ATI Radeon 
HD5670 display adapter, and a Dell 2709W monitor all of which should be handle 
any single application GUI

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: March 28, 2012 6:22 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I totally just made up that word 'Pixelville' without even realizing it.. It 
sounds kind of cool though :-)

-Original Message-
From: Joe Martin D'Souza
Sent: Wednesday, March 28, 2012 6:19 PM
To: ARS List
Subject: Re: DevStudio Tool


Yup that s what I learnt too a little hard way around.. Get as much 'real 
estate' in 'Pixelville' as you can afford..

And Susan, 2 GB would not quite be enough if you attempt some expensive 
operations.. There are certain operations that could be a resource hog.. for 
e.g. The Expand All Panels.. you could potentially have your client freeze 
on you for a brief time if you tried that with 2 GB and had something like 
10 set field actions in your If and Else

Joe

-Original Message- 
From: strauss
Sent: Wednesday, March 28, 2012 6:12 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

IMHO, it wasn't worth the enormous interface change/learning curve/pure 
aggravation - UNTIL - the implementation of overlays.  Only when you reach 
the point where you are converting your customizations to overlays does the 
new tool start to make sense, as does the updated Migrator which also takes 
some getting used to. So going from the 7.1.00.02 Admin Tool to the 
7.6.04.01 DevStudio was worth the effort because of the corresponding sea 
change in object management requirements. Overlay implementation was the 
logical point to change the tool set.  Note that you had to have the Admin 
Tool available to perform tasks on base forms that DevStudio would not do, 
while converting.

As to screen size, I got a 27" iMac specifically to run this thing, on 
Windows 7 x64 under Parallels (2498 x 1367), but not until after I had 
already slogged through most of the customizations on XP x86 with a 24" 
screen (1920 x 1200).  Screen size/resolution is absolutely a big factor 
with this real estate hog.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carin Sinclair
Sent: Wednesday, March 28, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin 

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

__

Re: DevStudio Tool

2012-03-28 Thread Brian Goralczyk
I will also point out that it does take some adjustment to see info that
was available in the Admin tool like user info.  I don't have a problem
with it being available in the user tool, just that when you don't use it
much and they move it, it can take you a few minutes to find the new
location.

Overall, as I get used to the Dev Studio I complain less about not having
the Admin tool.  As with any change of this magnitude, it takes some time
to adjust to.


Brian Goralczyk
Phone 574-643-1144
Email bgoralc...@gmail.com



On Wed, Mar 28, 2012 at 5:31 PM, Guillaume Rheault wrote:

> actually I do have another killer feature to mention, so that's five
> killer features:
>
> 5- the anywhere search on names of active links, filters, etc,
>
> if you have a good naming convention for workflow, this saves a LOT of time
>
> my other 4 kilelr features are , in no particular order:
>
> 1- Undo-Redo
> 2- Ability to type (or paste) field names in the set fields or push fields
> mappings (along with the auto-complete feature)
> 3- performance (specially working with ITSM which has a ton of workflow)
> 4- relationships
>
> I hope one day it will be possible for DevStudio to open a def file
> (without connecting to teh server), the same way that the good ol' IT
> Masters used to do
> 
> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]
> on behalf of Guillaume Rheault [guilla...@dcshq.com]
> Sent: Wednesday, March 28, 2012 6:58 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
>
> I've been working with DevStudio since it first came out in 7.5.
> Learning curve was fairly steep at the beginning but definitely worth the
> time and effort.
>
> I would never ever go back to the old Admin tool, even if that was a
> possibility.
> If I had to be involved in a project with ARS 7.1 or older and I had to do
> a lot of development, I would put all my energy to convince management to
> upgrade to at least 7.5 in order to be able to use DevStudio, so I'd do all
> the development with DevStudio: I hope this sums how I feel about DevStudio
> and the old admin tool. . I truly believe that once you are comfortable
> with DevStudio, you will be much more productive (if you already are an
> experienced developer, that is).
>
> what would I change about Dev Studio? What really annoyed me in DevStudio
> 7.5 was the "over-grouping with the parentheses" in qualifications in join
> forms, active links, etc, but that has been fixed. I don't know  if it was
> 7.6.3 that fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2,
> and 7.64 SP2 does not "over-group" with parentheses, at least not how 7.5
> did.
>
> So to answer your question with DevStudio 7.6.4 SP2, what would I change?
> I can't think of anything right now
>
> Guillaume
>
> ____
> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG]
> on behalf of Carin Sinclair [remedy...@gmail.com]
> Sent: Wednesday, March 28, 2012 4:24 PM
> To: arslist@ARSLIST.ORG
> Subject: DevStudio Tool
>
> Hello there all,
>
> We would like to have your input on a Question.
>
> How happy are you with  DevStudio 7.5-7.6 to do customizations?
> Do you miss the Admintool?
> Are you satisfied with the DevStudio functionality, usability and
> reliability.
>
> If there was one thing you would change about DevStudio, what would it be?
>
>
> Thank you
> Carin
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>
>
> ___
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> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>
>
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>
>
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>

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Re: DevStudio Tool

2012-03-28 Thread Guillaume Rheault
actually I do have another killer feature to mention, so that's five killer 
features:

5- the anywhere search on names of active links, filters, etc, 

if you have a good naming convention for workflow, this saves a LOT of time

my other 4 kilelr features are , in no particular order:

1- Undo-Redo
2- Ability to type (or paste) field names in the set fields or push fields 
mappings (along with the auto-complete feature)
3- performance (specially working with ITSM which has a ton of workflow)
4- relationships

I hope one day it will be possible for DevStudio to open a def file (without 
connecting to teh server), the same way that the good ol' IT Masters used to do

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Guillaume Rheault [guilla...@dcshq.com]
Sent: Wednesday, March 28, 2012 6:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the time 
and effort.

I would never ever go back to the old Admin tool, even if that was a 
possibility.
If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are an experienced developer, 
that is).

what would I change about Dev Studio? What really annoyed me in DevStudio 7.5 
was the "over-grouping with the parentheses" in qualifications in join forms, 
active links, etc, but that has been fixed. I don't know  if it was 7.6.3 that 
fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 7.64 SP2 does 
not "over-group" with parentheses, at least not how 7.5 did.

So to answer your question with DevStudio 7.6.4 SP2, what would I change? I 
can't think of anything right now

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Carin Sinclair [remedy...@gmail.com]
Sent: Wednesday, March 28, 2012 4:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin

___
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attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

___
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attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

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Re: DevStudio Tool

2012-03-28 Thread bullcreek.com
One of my favorite features is the ability to "tear off" the tabs 
(Relationship, Forms, Filters, Properties etc.) and stick them on other windows 
as well as stacking forms or workflow side by side to compare them.

Phil Bautista
President / CEO
Bull Creek Data Corporation
www.bullcreek.com
Remedy Approved Consultant (RAC)
http://www.wwrug.com/contact_phil.html
512-731-0304
-Original message-
From: Guillaume Rheault guilla...@dcshq.com
Date: Wed, 28 Mar 2012 19:03:49 -0400
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

> BTW, IMHO, to me the 3 killer features of DevStudio are the 
> 
> - Undo-Redo
> - Ability to type (or paste) field names in the set fields or push fields m> 
> appings (along with the auto-complete feature)
> - performance is really awesome compared to DevStudio (specially working wi> 
> th ITSM whaich has a ton of workflow)
> 
> the record relationships feature is very nice too, the wayrelationships are>  
> displayed, etc so that would be the 4th.
> 
> Guillaume
> 
> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] > 
> on behalf of Guillaume Rheault [guilla...@dcshq.com]
> Sent: Wednesday, March 28, 2012 6:58 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: DevStudio Tool
> 
> I've been working with DevStudio since it first came out in 7.5.
> Learning curve was fairly steep at the beginning but definitely worth the t> 
> ime and effort.
> 
> I would never ever go back to the old Admin tool, even if that was a possib> 
> ility.
> If I had to be involved in a project with ARS 7.1 or older and I had to do > 
> a lot of development, I would put all my energy to convince management to u> 
> pgrade to at least 7.5 in order to be able to use DevStudio, so I'd do all > 
> the development with DevStudio: I hope this sums how I feel about DevStudio>  
> and the old admin tool. . I truly believe that once you are comfortable wi> 
> th DevStudio, you will be much more productive (if you already are an exper> 
> ienced developer, that is).
> 
> what would I change about Dev Studio? What really annoyed me in DevStudio 7> 
> .5 was the "over-grouping with the parentheses" in qualifications in join f> 
> orms, active links, etc, but that has been fixed. I don't know  if it was 7> 
> .6.3 that fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and>  
> 7.64 SP2 does not "over-group" with parentheses, at least not how 7.5 did.> 
> 
> So to answer your question with DevStudio 7.6.4 SP2, what would I change? I>  
> can't think of anything right now
> 
> Guillaume
> 
> ____
> From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] > 
> on behalf of Carin Sinclair [remedy...@gmail.com]
> Sent: Wednesday, March 28, 2012 4:24 PM
> To: arslist@ARSLIST.ORG
> Subject: DevStudio Tool
> 
> Hello there all,
> 
> We would like to have your input on a Question.
> 
> How happy are you with  DevStudio 7.5-7.6 to do customizations?
> Do you miss the Admintool?
> Are you satisfied with the DevStudio functionality, usability and reliabili> 
> ty.
> 
> If there was one thing you would change about DevStudio, what would it be?> 
> 
> 
> Thank you
> Carin
> 
> ___> 
> 
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
> 
> ___> 
> 
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

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Re: DevStudio Tool

2012-03-28 Thread Guillaume Rheault
I meant performance is awesome compared to the good ol' admin tool. it's 
dramatic.


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Guillaume Rheault [guilla...@dcshq.com]
Sent: Wednesday, March 28, 2012 7:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

BTW, IMHO, to me the 3 killer features of DevStudio are the

- Undo-Redo
- Ability to type (or paste) field names in the set fields or push fields 
mappings (along with the auto-complete feature)
- performance is really awesome compared to DevStudio (specially working with 
ITSM whaich has a ton of workflow)

the record relationships feature is very nice too, the wayrelationships are 
displayed, etc so that would be the 4th.

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Guillaume Rheault [guilla...@dcshq.com]
Sent: Wednesday, March 28, 2012 6:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the time 
and effort.

I would never ever go back to the old Admin tool, even if that was a 
possibility.
If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are an experienced developer, 
that is).

what would I change about Dev Studio? What really annoyed me in DevStudio 7.5 
was the "over-grouping with the parentheses" in qualifications in join forms, 
active links, etc, but that has been fixed. I don't know  if it was 7.6.3 that 
fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 7.64 SP2 does 
not "over-group" with parentheses, at least not how 7.5 did.

So to answer your question with DevStudio 7.6.4 SP2, what would I change? I 
can't think of anything right now

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Carin Sinclair [remedy...@gmail.com]
Sent: Wednesday, March 28, 2012 4:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

___
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Re: DevStudio Tool

2012-03-28 Thread Guillaume Rheault
BTW, IMHO, to me the 3 killer features of DevStudio are the 

- Undo-Redo
- Ability to type (or paste) field names in the set fields or push fields 
mappings (along with the auto-complete feature)
- performance is really awesome compared to DevStudio (specially working with 
ITSM whaich has a ton of workflow)

the record relationships feature is very nice too, the wayrelationships are 
displayed, etc so that would be the 4th.

Guillaume

From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Guillaume Rheault [guilla...@dcshq.com]
Sent: Wednesday, March 28, 2012 6:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the time 
and effort.

I would never ever go back to the old Admin tool, even if that was a 
possibility.
If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are an experienced developer, 
that is).

what would I change about Dev Studio? What really annoyed me in DevStudio 7.5 
was the "over-grouping with the parentheses" in qualifications in join forms, 
active links, etc, but that has been fixed. I don't know  if it was 7.6.3 that 
fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 7.64 SP2 does 
not "over-group" with parentheses, at least not how 7.5 did.

So to answer your question with DevStudio 7.6.4 SP2, what would I change? I 
can't think of anything right now

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Carin Sinclair [remedy...@gmail.com]
Sent: Wednesday, March 28, 2012 4:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

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Re: DevStudio Tool

2012-03-28 Thread Guillaume Rheault
I've been working with DevStudio since it first came out in 7.5.
Learning curve was fairly steep at the beginning but definitely worth the time 
and effort.

I would never ever go back to the old Admin tool, even if that was a 
possibility.
If I had to be involved in a project with ARS 7.1 or older and I had to do a 
lot of development, I would put all my energy to convince management to upgrade 
to at least 7.5 in order to be able to use DevStudio, so I'd do all the 
development with DevStudio: I hope this sums how I feel about DevStudio and the 
old admin tool. . I truly believe that once you are comfortable with DevStudio, 
you will be much more productive (if you already are an experienced developer, 
that is).

what would I change about Dev Studio? What really annoyed me in DevStudio 7.5 
was the "over-grouping with the parentheses" in qualifications in join forms, 
active links, etc, but that has been fixed. I don't know  if it was 7.6.3 that 
fixed or not, since I jumped from DevStudio 7.5 to 7.6.4 SP2, and 7.64 SP2 does 
not "over-group" with parentheses, at least not how 7.5 did.

So to answer your question with DevStudio 7.6.4 SP2, what would I change? I 
can't think of anything right now

Guillaume


From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] on 
behalf of Carin Sinclair [remedy...@gmail.com]
Sent: Wednesday, March 28, 2012 4:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
Oh ya I forgot to mention that.. I think it was Brian who had pointed that a 
few weeks after I started using it to show it still can be done on the new 
version too..

I do not seriously think there is a single thing that was doable in the old 
tool that is not doable now..

Joe

From: Brian Goralczyk 
Sent: Wednesday, March 28, 2012 6:29 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** Susan, 

I feel you pain in most of your issues.  I might be able to help you out on one.

**   I cannot express how much I miss the ability to grab a group of  
fields for movement purposes via the mouse (click and  drag). 

You can still do this.  

CTRL + Click will select multiple fields one at a time.
SHIFT + Click and drag will work.  The key for this is to make sure that you 
see the crosshair mouse icon.  If that is up you can click and drag.  It will 
add the fields selected to the selection you already have.

HTH,

Brian Goralczyk 
Phone 574-643-1144
Email bgoralc...@gmail.com




On Wed, Mar 28, 2012 at 4:15 PM, Joe Martin D'Souza  wrote:

  ** 

  If you right click on the filter or active link after opening it,and click 
Expand All Panels, it expands everything on that one click.. I agree this 
should have been a preference if you wanted to do it everytime you opened an 
object..

  About the size.. that’s why I said it’s the minimum large size.. if you can 
get a bigger resolution absolutely go for that..

  Joe

  From: Susan Palmer 
  Sent: Wednesday, March 28, 2012 5:52 PM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Re: DevStudio Tool

  ** 
  After reading Joe's comments I should note I have no performance issues.  
Windows 7 64 bit  2gb memory

  I'm at 1920 x 1200 but had to increase font to 115%.  Even with glasses that 
is a bit of a stretch in the comfortable reading zone.

  I also need to add that when working in filters or active links I dislike the 
 fact I constantly have  to expand things to see the qualification and action 
information.

   
  On Wed, Mar 28, 2012 at 4:45 PM, Susan Palmer  wrote:

Not very
Yes

I have  been using DevStudio v7.5 for 9 months now  so I should be over the 
learning and adjustment curve.  

I find everything takes longer to do.
I have no issue with reliability.
Usability is subjective and I personally find it awkward.  I'm constantly 
resizing portions.  Even though I have a 24" monitor it really needed to be 32" 
(or maybe 55").
It  is aggravating the way the Properties work.  Always needing to expand 
everything.  Of  course Change History is always expanded and I use that the 
least.  Database, Display and Permissions should always be expanded.  But of 
course then you'd have to constantly scroll.
I do like the fields area and way you can easily sort by name or ID. 
I don't like the way the form/workflow lists take up basically the same 
real estate you're  going to use if you open a form.  Again constantly 
adjusting the portions.
I cannot express how much I miss the ability to grab a group of  fields for 
movement purposes via the mouse (click and  drag).
I have mixed  feeling about the ability to line up fields which I'm a bit 
anal about, its different and sometimes its just hard.
On page fields why can't the first tab always show instead of having to do 
the left arrow click.  Of course if you expand it full size not a problem.  But 
then I lose the ability to easily use the properties.
Sometimes I get wild and click on an icon inadvertently and close a 
portion, like where my form was displayed and it will take me 10 min trying to 
find it again.
Why are  the icons so small?
Importing and Exporting takes more steps now and it accomplishes the same 
thing as before.
I do like the filter ability on the Forms/Workflow list portions.
I do like the Relationships feature.

I'm sure I've missed some things, these are just the ones I immediately 
thought of.  No, I'm not adverse to change but when I make  changes I've 
consulted my customers and make a big effort to make it as easy as possible  
for them to adjust.

How can I choose one thing?  Not possible.  As Remedy developers we just  
have to be adaptable!

We are basically a custom shop so I do  customizations every week to keep 
up with our constantly growing business and processes.

So I hope you all are as pleased as I am.  

Susan


 
On Wed, Mar 28, 2012 at 3:24 PM, Carin Sinclair  wrote:

  Hello there all,

  We would like to have your input on a Question.

  How happy are you with  DevStudio 7.5-7.6 to do customizations?
  Do you miss the Admintool?
  Are you satisfied with the DevStudio functionality, usability and 
reliability.

  If there was one thing y

Re: DevStudio Tool

2012-03-28 Thread Brian Goralczyk
Susan,

I feel you pain in most of your issues.  I might be able to help you out on
one.

**   I cannot express how much I miss the ability to grab a group of
fields for movement purposes via the mouse (click and  drag). 

You can still do this.

CTRL + Click will select multiple fields one at a time.
SHIFT + Click and drag will work.  The key for this is to make sure that
you see the crosshair mouse icon.  If that is up you can click and drag.
 It will add the fields selected to the selection you already have.

HTH,

Brian Goralczyk
Phone 574-643-1144
Email bgoralc...@gmail.com



On Wed, Mar 28, 2012 at 4:15 PM, Joe Martin D'Souza wrote:

> **
>
> If you right click on the filter or active link after opening it,and click
> Expand All Panels, it expands everything on that one click.. I agree this
> should have been a preference if you wanted to do it everytime you opened
> an object..
>
> About the size.. that’s why I said it’s the minimum large size.. if you
> can get a bigger resolution absolutely go for that..
>
> Joe
>
>  *From:* Susan Palmer 
> *Sent:* Wednesday, March 28, 2012 5:52 PM
> *Newsgroups:* public.remedy.arsystem.general
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: DevStudio Tool
>
> **
> After reading Joe's comments I should note I have no performance issues.
> Windows 7 64 bit  2gb memory
>
> I'm at 1920 x 1200 but had to increase font to 115%.  Even with glasses
> that is a bit of a stretch in the comfortable reading zone.
>
> I also need to add that when working in filters or active links I dislike
> the  fact I constantly have  to expand things to see the qualification and
> action information.
>
>
> On Wed, Mar 28, 2012 at 4:45 PM, Susan Palmer wrote:
>
>> Not very
>> Yes
>>
>> I have  been using DevStudio v7.5 for 9 months now  so I should be over
>> the learning and adjustment curve.
>>
>> I find everything takes longer to do.
>> I have no issue with reliability.
>> Usability is subjective and I personally find it awkward.  I'm constantly
>> resizing portions.  Even though I have a 24" monitor it really needed to be
>> 32" (or maybe 55").
>> It  is aggravating the way the Properties work.  Always needing to expand
>> everything.  Of  course Change History is always expanded and I use that
>> the least.  Database, Display and Permissions should always be expanded.
>> But of course then you'd have to constantly scroll.
>> I do like the fields area and way you can easily sort by name or ID.
>> I don't like the way the form/workflow lists take up basically the same
>> real estate you're  going to use if you open a form.  Again constantly
>> adjusting the portions.
>> I cannot express how much I miss the ability to grab a group of  fields
>> for movement purposes via the mouse (click and  drag).
>> I have mixed  feeling about the ability to line up fields which I'm a bit
>> anal about, its different and sometimes its just hard.
>> On page fields why can't the first tab always show instead of having to
>> do the left arrow click.  Of course if you expand it full size not a
>> problem.  But then I lose the ability to easily use the properties.
>> Sometimes I get wild and click on an icon inadvertently and close a
>> portion, like where my form was displayed and it will take me 10 min trying
>> to find it again.
>> Why are  the icons so small?
>> Importing and Exporting takes more steps now and it accomplishes the same
>> thing as before.
>> I do like the filter ability on the Forms/Workflow list portions.
>> I do like the Relationships feature.
>>
>> I'm sure I've missed some things, these are just the ones I immediately
>> thought of.  No, I'm not adverse to change but when I make  changes I've
>> consulted my customers and make a big effort to make it as easy as
>> possible  for them to adjust.
>>
>> How can I choose one thing?  Not possible.  As Remedy developers we just
>> have to be adaptable!
>>
>> We are basically a custom shop so I do  customizations every week to keep
>> up with our constantly growing business and processes.
>> So I hope you all are as pleased as I am.
>>
>> Susan
>>
>>
>>
>> On Wed, Mar 28, 2012 at 3:24 PM, Carin Sinclair wrote:
>>
>>> Hello there all,
>>>
>>> We would like to have your input on a Question.
>>>
>>> How happy are you with  DevStudio 7.5-7.6 to do customizations?
>>> Do you miss the Admintool?
>>> Are you satisfied with the DevStudio functionality, usability and
>>> reliability.
>>>
>>> If there was one thing you would change about DevStudio, what would it
>>> be?
>>>
>>>
>>> Thank you
>>> Carin
>>
>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_

___
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Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
I totally just made up that word 'Pixelville' without even realizing it.. It 
sounds kind of cool though :-)


-Original Message- 
From: Joe Martin D'Souza

Sent: Wednesday, March 28, 2012 6:19 PM
To: ARS List
Subject: Re: DevStudio Tool


Yup that’s what I learnt too a little hard way around.. Get as much 'real 
estate' in 'Pixelville' as you can afford..


And Susan, 2 GB would not quite be enough if you attempt some expensive 
operations.. There are certain operations that could be a resource hog.. for 
e.g. The Expand All Panels.. you could potentially have your client freeze 
on you for a brief time if you tried that with 2 GB and had something like 
10 set field actions in your If and Else


Joe

-Original Message- 
From: strauss

Sent: Wednesday, March 28, 2012 6:12 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

IMHO, it wasn't worth the enormous interface change/learning curve/pure 
aggravation - UNTIL - the implementation of overlays.  Only when you reach 
the point where you are converting your customizations to overlays does the 
new tool start to make sense, as does the updated Migrator which also takes 
some getting used to. So going from the 7.1.00.02 Admin Tool to the 
7.6.04.01 DevStudio was worth the effort because of the corresponding sea 
change in object management requirements. Overlay implementation was the 
logical point to change the tool set.  Note that you had to have the Admin 
Tool available to perform tasks on base forms that DevStudio would not do, 
while converting.


As to screen size, I got a 27" iMac specifically to run this thing, on 
Windows 7 x64 under Parallels (2498 x 1367), but not until after I had 
already slogged through most of the customizations on XP x86 with a 24" 
screen (1920 x 1200).  Screen size/resolution is absolutely a big factor 
with this real estate hog.


Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carin Sinclair
Sent: Wednesday, March 28, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliability.


If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza
Yup that’s what I learnt too a little hard way around.. Get as much 'real 
estate' in 'Pixelville' as you can afford..


And Susan, 2 GB would not quite be enough if you attempt some expensive 
operations.. There are certain operations that could be a resource hog.. for 
e.g. The Expand All Panels.. you could potentially have your client freeze 
on you for a brief time if you tried that with 2 GB and had something like 
10 set field actions in your If and Else


Joe

-Original Message- 
From: strauss
Sent: Wednesday, March 28, 2012 6:12 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: Re: DevStudio Tool

IMHO, it wasn't worth the enormous interface change/learning curve/pure 
aggravation - UNTIL - the implementation of overlays.  Only when you reach 
the point where you are converting your customizations to overlays does the 
new tool start to make sense, as does the updated Migrator which also takes 
some getting used to. So going from the 7.1.00.02 Admin Tool to the 
7.6.04.01 DevStudio was worth the effort because of the corresponding sea 
change in object management requirements. Overlay implementation was the 
logical point to change the tool set.  Note that you had to have the Admin 
Tool available to perform tasks on base forms that DevStudio would not do, 
while converting.


As to screen size, I got a 27" iMac specifically to run this thing, on 
Windows 7 x64 under Parallels (2498 x 1367), but not until after I had 
already slogged through most of the customizations on XP x86 with a 24" 
screen (1920 x 1200).  Screen size/resolution is absolutely a big factor 
with this real estate hog.


Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carin Sinclair

Sent: Wednesday, March 28, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliability.


If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

If you right click on the filter or active link after opening it,and click 
Expand All Panels, it expands everything on that one click.. I agree this 
should have been a preference if you wanted to do it everytime you opened an 
object..

About the size.. that’s why I said it’s the minimum large size.. if you can get 
a bigger resolution absolutely go for that..

Joe

From: Susan Palmer 
Sent: Wednesday, March 28, 2012 5:52 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
After reading Joe's comments I should note I have no performance issues.  
Windows 7 64 bit  2gb memory

I'm at 1920 x 1200 but had to increase font to 115%.  Even with glasses that is 
a bit of a stretch in the comfortable reading zone.

I also need to add that when working in filters or active links I dislike the  
fact I constantly have  to expand things to see the qualification and action 
information.

 
On Wed, Mar 28, 2012 at 4:45 PM, Susan Palmer  wrote:

  Not very
  Yes

  I have  been using DevStudio v7.5 for 9 months now  so I should be over the 
learning and adjustment curve.  

  I find everything takes longer to do.
  I have no issue with reliability.
  Usability is subjective and I personally find it awkward.  I'm constantly 
resizing portions.  Even though I have a 24" monitor it really needed to be 32" 
(or maybe 55").
  It  is aggravating the way the Properties work.  Always needing to expand 
everything.  Of  course Change History is always expanded and I use that the 
least.  Database, Display and Permissions should always be expanded.  But of 
course then you'd have to constantly scroll.
  I do like the fields area and way you can easily sort by name or ID. 
  I don't like the way the form/workflow lists take up basically the same real 
estate you're  going to use if you open a form.  Again constantly adjusting the 
portions.
  I cannot express how much I miss the ability to grab a group of  fields for 
movement purposes via the mouse (click and  drag).
  I have mixed  feeling about the ability to line up fields which I'm a bit 
anal about, its different and sometimes its just hard.
  On page fields why can't the first tab always show instead of having to do 
the left arrow click.  Of course if you expand it full size not a problem.  But 
then I lose the ability to easily use the properties.
  Sometimes I get wild and click on an icon inadvertently and close a portion, 
like where my form was displayed and it will take me 10 min trying to find it 
again.
  Why are  the icons so small?
  Importing and Exporting takes more steps now and it accomplishes the same 
thing as before.
  I do like the filter ability on the Forms/Workflow list portions.
  I do like the Relationships feature.

  I'm sure I've missed some things, these are just the ones I immediately 
thought of.  No, I'm not adverse to change but when I make  changes I've 
consulted my customers and make a big effort to make it as easy as possible  
for them to adjust.

  How can I choose one thing?  Not possible.  As Remedy developers we just  
have to be adaptable!

  We are basically a custom shop so I do  customizations every week to keep up 
with our constantly growing business and processes.

  So I hope you all are as pleased as I am.  

  Susan


   
  On Wed, Mar 28, 2012 at 3:24 PM, Carin Sinclair  wrote:

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Re: DevStudio Tool

2012-03-28 Thread strauss
IMHO, it wasn't worth the enormous interface change/learning curve/pure 
aggravation - UNTIL - the implementation of overlays.  Only when you reach the 
point where you are converting your customizations to overlays does the new 
tool start to make sense, as does the updated Migrator which also takes some 
getting used to. So going from the 7.1.00.02 Admin Tool to the 7.6.04.01 
DevStudio was worth the effort because of the corresponding sea change in 
object management requirements. Overlay implementation was the logical point to 
change the tool set.  Note that you had to have the Admin Tool available to 
perform tasks on base forms that DevStudio would not do, while converting.

As to screen size, I got a 27" iMac specifically to run this thing, on Windows 
7 x64 under Parallels (2498 x 1367), but not until after I had already slogged 
through most of the customizations on XP x86 with a 24" screen (1920 x 1200).  
Screen size/resolution is absolutely a big factor with this real estate hog.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carin Sinclair
Sent: Wednesday, March 28, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all, 

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations? 
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 
www.wwrug12.com ARSList: "Where the Answers Are"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

I guess as you first of all pointed out ‘usability is subjective’...

That being said I personally actually thought I loved the way the properties 
thing is designed.. There is so much more you can do with the current design 
with multiple fields on properties that you just could not with the Admin Tool. 
For eg in the old admin tool, there were only a limited set of attributes you 
could apply a multiple change to. Not anymore. And I can’t say how glad I am 
about that.. It’s the best thing that happened after .. hmmm.. whatever the 
last good thing before that was!


What I like:
* The way the field Ids or the field Names or the Database names can be sorted 
on the properties side. Takes me 5 seconds to find a field in a cluttered mess 
of 500 fields or more which used to take forever on the Admin tool even after 
they had the drop list of ID’s and Database field names..
* The whole GUI has got so much more better. Its easier to make better looking 
screens now faster than before.  I used to take forever to make a good looking 
screen with the Admin tool.. but then I’m pretty anal at times on the looks of 
a form.. Some people may not spend as much time as I do on the looks of forms. 
I do.. (This is a subjective view)
* Editing Workflow!! That’s the killer feature.. having all the If and Else 
action view in a single pane! Editing every view of a form with just a few 
clicks!!! Ability to edit tab orders!! Without having to click back and forth! 
That is I think the best thing that ever happened to mankind!
* Viewing almost all the properties of a form or workflow in a single view! 
That gives you so much of the complete picture in just one glance once you get 
used to it..
* And saving your workbench.. That is such a great feature! What did I do in 
the past to emulate that? Pretty much do not log out of the session after a 
days work and lock the work station and hope no one pulled a plug? And the best 
part about it is that its portable my saving the xml file and copying it to 
another workbench on some other PC. I can’t say how many places I have used 
that saving tons of time...
* The Undo and Redo button :-) - it should have featured in the OMG section of 
yahoo! Didn’t we want that almost forever!

I could go on..

By lining up fields if you meant aligning them, what is the problem you are 
having???

And I would suggest looking at the resolution capability rather than just 
expanding the size of your monitor.. The size of the monitor just makes things 
look bigger, and doesn’t give you the more compact view that you want with the 
Dev Studio.. I bet you work with a low resolution monitor that has a large 32” 
screen. Is it lower than what I currently have? Mine is 1920x1080 and I feel I 
lucked on getting just about the minimum required resolution.. Its only a 15” 
screen. Anything lower than the resolution I have, I’d be begging for more.. I 
plan buying an even higher resolution if its available the next time I’m due to 
buy new hardware..

Joe


From: Susan Palmer 
Sent: Wednesday, March 28, 2012 5:45 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: DevStudio Tool

** 
Not very
Yes

I have  been using DevStudio v7.5 for 9 months now  so I should be over the 
learning and adjustment curve.  

I find everything takes longer to do.
I have no issue with reliability.
Usability is subjective and I personally find it awkward.  I'm constantly 
resizing portions.  Even though I have a 24" monitor it really needed to be 32" 
(or maybe 55").
It  is aggravating the way the Properties work.  Always needing to expand 
everything.  Of  course Change History is always expanded and I use that the 
least.  Database, Display and Permissions should always be expanded.  But of 
course then you'd have to constantly scroll.
I do like the fields area and way you can easily sort by name or ID. 
I don't like the way the form/workflow lists take up basically the same real 
estate you're  going to use if you open a form.  Again constantly adjusting the 
portions.
I cannot express how much I miss the ability to grab a group of  fields for 
movement purposes via the mouse (click and  drag).
I have mixed  feeling about the ability to line up fields which I'm a bit anal 
about, its different and sometimes its just hard.
On page fields why can't the first tab always show instead of having to do the 
left arrow click.  Of course if you expand it full size not a problem.  But 
then I lose the ability to easily use the properties.
Sometimes I get wild and click on an icon inadvertently and close a portion, 
like where my form was displayed and it will take me 10 min trying to find it 
again.
Why are  the icons so small?
Importing and Exporting takes more steps now and it accomplishes the same thing 
as before.
I do like the filter ability on the Forms/Workflow list portions.
I do like the Relationships feature.

I'm sure I've mi

Re: DevStudio Tool

2012-03-28 Thread Susan Palmer
After reading Joe's comments I should note I have no performance issues.
Windows 7 64 bit  2gb memory

I'm at 1920 x 1200 but had to increase font to 115%.  Even with glasses
that is a bit of a stretch in the comfortable reading zone.

I also need to add that when working in filters or active links I dislike
the  fact I constantly have  to expand things to see the qualification and
action information.


On Wed, Mar 28, 2012 at 4:45 PM, Susan Palmer  wrote:

> Not very
> Yes
>
> I have  been using DevStudio v7.5 for 9 months now  so I should be over
> the learning and adjustment curve.
>
> I find everything takes longer to do.
> I have no issue with reliability.
> Usability is subjective and I personally find it awkward.  I'm constantly
> resizing portions.  Even though I have a 24" monitor it really needed to be
> 32" (or maybe 55").
> It  is aggravating the way the Properties work.  Always needing to expand
> everything.  Of  course Change History is always expanded and I use that
> the least.  Database, Display and Permissions should always be expanded.
> But of course then you'd have to constantly scroll.
> I do like the fields area and way you can easily sort by name or ID.
> I don't like the way the form/workflow lists take up basically the same
> real estate you're  going to use if you open a form.  Again constantly
> adjusting the portions.
> I cannot express how much I miss the ability to grab a group of  fields
> for movement purposes via the mouse (click and  drag).
> I have mixed  feeling about the ability to line up fields which I'm a bit
> anal about, its different and sometimes its just hard.
> On page fields why can't the first tab always show instead of having to do
> the left arrow click.  Of course if you expand it full size not a problem.
> But then I lose the ability to easily use the properties.
> Sometimes I get wild and click on an icon inadvertently and close a
> portion, like where my form was displayed and it will take me 10 min trying
> to find it again.
> Why are  the icons so small?
> Importing and Exporting takes more steps now and it accomplishes the same
> thing as before.
> I do like the filter ability on the Forms/Workflow list portions.
> I do like the Relationships feature.
>
> I'm sure I've missed some things, these are just the ones I immediately
> thought of.  No, I'm not adverse to change but when I make  changes I've
> consulted my customers and make a big effort to make it as easy as
> possible  for them to adjust.
>
> How can I choose one thing?  Not possible.  As Remedy developers we just
> have to be adaptable!
>
> We are basically a custom shop so I do  customizations every week to keep
> up with our constantly growing business and processes.
> So I hope you all are as pleased as I am.
>
> Susan
>
>
>
> On Wed, Mar 28, 2012 at 3:24 PM, Carin Sinclair wrote:
>
>> Hello there all,
>>
>> We would like to have your input on a Question.
>>
>> How happy are you with  DevStudio 7.5-7.6 to do customizations?
>> Do you miss the Admintool?
>> Are you satisfied with the DevStudio functionality, usability and
>> reliability.
>>
>> If there was one thing you would change about DevStudio, what would it be?
>>
>>
>> Thank you
>> Carin
>>
>>
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>
>
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


Re: DevStudio Tool

2012-03-28 Thread Susan Palmer
Not very
Yes

I have  been using DevStudio v7.5 for 9 months now  so I should be over the
learning and adjustment curve.

I find everything takes longer to do.
I have no issue with reliability.
Usability is subjective and I personally find it awkward.  I'm constantly
resizing portions.  Even though I have a 24" monitor it really needed to be
32" (or maybe 55").
It  is aggravating the way the Properties work.  Always needing to expand
everything.  Of  course Change History is always expanded and I use that
the least.  Database, Display and Permissions should always be expanded.
But of course then you'd have to constantly scroll.
I do like the fields area and way you can easily sort by name or ID.
I don't like the way the form/workflow lists take up basically the same
real estate you're  going to use if you open a form.  Again constantly
adjusting the portions.
I cannot express how much I miss the ability to grab a group of  fields for
movement purposes via the mouse (click and  drag).
I have mixed  feeling about the ability to line up fields which I'm a bit
anal about, its different and sometimes its just hard.
On page fields why can't the first tab always show instead of having to do
the left arrow click.  Of course if you expand it full size not a problem.
But then I lose the ability to easily use the properties.
Sometimes I get wild and click on an icon inadvertently and close a
portion, like where my form was displayed and it will take me 10 min trying
to find it again.
Why are  the icons so small?
Importing and Exporting takes more steps now and it accomplishes the same
thing as before.
I do like the filter ability on the Forms/Workflow list portions.
I do like the Relationships feature.

I'm sure I've missed some things, these are just the ones I immediately
thought of.  No, I'm not adverse to change but when I make  changes I've
consulted my customers and make a big effort to make it as easy as
possible  for them to adjust.

How can I choose one thing?  Not possible.  As Remedy developers we just
have to be adaptable!

We are basically a custom shop so I do  customizations every week to keep
up with our constantly growing business and processes.
So I hope you all are as pleased as I am.

Susan



On Wed, Mar 28, 2012 at 3:24 PM, Carin Sinclair  wrote:

> Hello there all,
>
> We would like to have your input on a Question.
>
> How happy are you with  DevStudio 7.5-7.6 to do customizations?
> Do you miss the Admintool?
> Are you satisfied with the DevStudio functionality, usability and
> reliability.
>
> If there was one thing you would change about DevStudio, what would it be?
>
>
> Thank you
> Carin
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>

___
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Re: DevStudio Tool

2012-03-28 Thread Joe Martin D'Souza

Carin,

From my personal experience.. Day 1 to maybe Day 10 or Day 15ish.. Where do 
I find this.. where do I find that.. WT* is this? It looked hopeless and 
near miserable.


But then most of that was mainly because of a huge change in the look and 
feel. The functionality is *mostly* all preserved. Its just implemented 
differently.


From then on I think it’s a great tool minus the bugs they still are ironing 
out. Its pretty much stable since 7.6.x - still some bugs with 7.6.03 that 
literally stops you from doing things that were so easily doable before.. 
Some big bugs with 7.6.04 base version and Patch 1, but later patches of 
7.6.04 are great..


Performance wise it’s a breeze compared to the older Admin tool. At this 
point I think if I have to be working on a 6.x system, I would hope that the 
earliest release of the studio which was available on a flash drive, is 
compatible with 6.3 (which they did claim was compatible). Its so much more 
better for navigation..


Word of caution though.. upgrade your desktop/laptop screen area.. if you 
thought a 1024x768 was just about ok to work with the Admin tool as a 
minimum max size, you need a lot more than that for the Dev studio.. I work 
with a 1920x1080 laptop, and I still wish it was a higher resolution than 
that, but I can just about get by.. anything less than this and I'd be 
pulling my hair.. or whatever is left of it... seriously..


Also its nice to be working on a client that has at least about 4 GB RAM.. 
you might get by with 2, but 4 is nice to have.. 8 would be really really 
nice.. remember to tweak your java startup memory on the studios ini file to 
take advantage of the higher available memory


Joe

-Original Message- 
From: Carin Sinclair
Sent: Wednesday, March 28, 2012 4:24 PM Newsgroups: 
public.remedy.arsystem.general

To: arslist@ARSLIST.ORG
Subject: DevStudio Tool

Hello there all,

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations?
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and 
reliability.


If there was one thing you would change about DevStudio, what would it be?


Thank you
Carin 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"


DevStudio Tool

2012-03-28 Thread Carin Sinclair
Hello there all, 

We would like to have your input on a Question.

How happy are you with  DevStudio 7.5-7.6 to do customizations? 
Do you miss the Admintool?
Are you satisfied with the DevStudio functionality, usability and reliability.

If there was one thing you would change about DevStudio, what would it be?


Thank you 
Carin

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"