Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-06 Thread Tauf Chowdhury
Anna,
Unless it's related to remedy code, almost everything else is always in fun. 
Even with remedy code.. There's a chance of a few wisecracks here and there. 
Way to roll with it! Welcome to the community.. 
Now that you're initiated, how about finding us some Remedy gigs

Sent from my iPhone

> On Aug 6, 2015, at 10:21 AM, Anna Peters  wrote:
> 
> **
> Granted, over email it may not come across as such, but it was in fun.
>  
> I’m assuming the earlier comments made to me were in fun as well, although in 
> honesty they did not come across that way either.
>  
>  
>  
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI-Atlanta)
> Sent: Thursday, August 06, 2015 5:47 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA
>  
> **
> Anna,
>  
> We are engineers, so one rule is no grammar/spell checking, unless in fun.
>  
> hbr
>  
> Howard Richter, Senior Remedy Administrator
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
> Sent: Wednesday, August 05, 2015 5:40 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA
>  
> **
> Having done some SNOW training I personally felt it’s a shitty product with a 
> very pretty interface.. I don’t think you’ll get too many cross overs unless 
> the quality of the ServiceNOW product improves a 100 fold.. Recently I heard 
> a big MA based company that switched to SNOW from Remedy switched back in 
> under 2 years..
>  
> Joe
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
> Sent: Wednesday, August 05, 2015 4:13 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA
>  
> **
> I was thinking about the possible cross-over, but anyone that is skilled in 
> both I would expect to participate in both 'communities'but that's just 
> how I would do it if I knew SNOW.either way, good luck in finding a 
> candidate. :)
>  
> On Wed, Aug 5, 2015 at 2:02 PM Anna Peters  wrote:
> **
> Considering how many people are moving from Remedy into the ServiceNow space, 
> I thought there might be some cross-over and a decent chance to at least 
> network.
>  
> By the way, “YOUR” should be “YOU’RE” as in “you’re making me hungry.”
>  
> ~Anna
>  
>  
>  
>  
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI-Atlanta)
> Sent: Wednesday, August 05, 2015 1:40 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA
>  
> **
> Your making me hungry
>  
> Howard Richter, Senior Remedy Administrator
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
> Sent: Wednesday, August 05, 2015 3:29 PM
> To: arslist@ARSLIST.ORG
> Subject: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA
>  
> **
> Ha! I don't even go into McDonalds and order a Big Mac
> 
> Sent from my iPhone
> 
> On Aug 5, 2015, at 3:21 PM, jortega999 .  wrote:
> 
> **
> Oh no she didn't! You don't go into Burger King and order a Big Mac.
> 
> On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" 
>  wrote:
> **
> I knew someone would post the question. Just should have bet is would have 
> been you.
>  
> Howard
>  
> Howard Richter, Senior Remedy Administrator
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
> Sent: Wednesday, August 05, 2015 3:07 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA
>  
> **
> Anna,
> I'm not bashing you, I'm just curious, why you would come to a discussion 
> list dedicated to Remedy discussion looking for a SNOW Developer?
>  
>  
> On Wed, Aug 5, 2015 at 1:04 PM Anna Peters  wrote:
> **
>  
> Good Afternoon, ARSLIST!
>  
> The Digital Media Services division of one of the largest wireless companies 
> in the U.S. is in need of a full-time, permanent ServiceNow Developer. This 
> division is on the cutting edge of Content Delivery Network (CDN) technology, 
> offers competitive benefits, and has an incredible campus in Santa Monica, CA.
>  
> Ideal candidates should possess deep technical insight in developing and 
> managing the ServiceNow application and implementing best practices as well 
>

Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-06 Thread Anna Peters
Granted, over email it may not come across as such, but it was in fun.

I'm assuming the earlier comments made to me were in fun as well, although in 
honesty they did not come across that way either.




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI-Atlanta)
Sent: Thursday, August 06, 2015 5:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

**
Anna,

We are engineers, so one rule is no grammar/spell checking, unless in fun.

hbr

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Wednesday, August 05, 2015 5:40 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

**
Having done some SNOW training I personally felt it's a shitty product with a 
very pretty interface.. I don't think you'll get too many cross overs unless 
the quality of the ServiceNOW product improves a 100 fold.. Recently I heard a 
big MA based company that switched to SNOW from Remedy switched back in under 2 
years..

Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, August 05, 2015 4:13 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

**
I was thinking about the possible cross-over, but anyone that is skilled in 
both I would expect to participate in both 'communities'but that's just how 
I would do it if I knew SNOW.either way, good luck in finding a candidate. 
:)

On Wed, Aug 5, 2015 at 2:02 PM Anna Peters 
mailto:anna.pet...@comcentric.com>> wrote:
**
Considering how many people are moving from Remedy into the ServiceNow space, I 
thought there might be some cross-over and a decent chance to at least network.

By the way, "YOUR" should be "YOU'RE" as in "you're making me hungry."

~Anna





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Richter, 
Howard (CEI-Atlanta)
Sent: Wednesday, August 05, 2015 1:40 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

**
Your making me hungry

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Wednesday, August 05, 2015 3:29 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

**
Ha! I don't even go into McDonalds and order a Big Mac

Sent from my iPhone

On Aug 5, 2015, at 3:21 PM, jortega999 . 
mailto:jortega9...@gmail.com>> wrote:
**

Oh no she didn't! You don't go into Burger King and order a Big Mac.
On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" 
mailto:howard.rich...@coxinc.com>> wrote:
**
I knew someone would post the question. Just should have bet is would have been 
you.

Howard

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ 
LongWing
Sent: Wednesday, August 05, 2015 3:07 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA

**
Anna,
I'm not bashing you, I'm just curious, why you would come to a discussion list 
dedicated to Remedy discussion looking for a SNOW Developer?


On Wed, Aug 5, 2015 at 1:04 PM Anna Peters 
mailto:anna.pet...@comcentric.com>> wrote:
**

Good Afternoon, ARSLIST!

The Digital Media Services division of one of the largest wireless companies in 
the U.S. is in need of a full-time, permanent ServiceNow Developer. This 
division is on the cutting edge of Content Delivery Network (CDN) technology, 
offers competitive benefits, and has an incredible campus in Santa Monica, CA.

Ideal candidates should possess deep technical insight in developing and 
managing the ServiceNow application and implementing best practices as well as 
have keen insight into the full life cycle of a ServiceNow application and 
Service Management. In this role, you will collaborate with Product, Operations 
and Engineering to develop and implement solutions within Service Now, advocate 
for solutions and best practices, and work to increase productivity. You should 
possess hands-on experience with development and customization of the Service 
Now Enterprise service management application.  A requirement for this position 
is the ability to take up challenges, adapt to the business needs and 

Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-06 Thread Richter, Howard (CEI-Atlanta)
Anna,

We are engineers, so one rule is no grammar/spell checking, unless in fun.

hbr

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Wednesday, August 05, 2015 5:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

**
Having done some SNOW training I personally felt it's a shitty product with a 
very pretty interface.. I don't think you'll get too many cross overs unless 
the quality of the ServiceNOW product improves a 100 fold.. Recently I heard a 
big MA based company that switched to SNOW from Remedy switched back in under 2 
years..

Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, August 05, 2015 4:13 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

**
I was thinking about the possible cross-over, but anyone that is skilled in 
both I would expect to participate in both 'communities'but that's just how 
I would do it if I knew SNOW.either way, good luck in finding a candidate. 
:)

On Wed, Aug 5, 2015 at 2:02 PM Anna Peters 
mailto:anna.pet...@comcentric.com>> wrote:
**
Considering how many people are moving from Remedy into the ServiceNow space, I 
thought there might be some cross-over and a decent chance to at least network.

By the way, "YOUR" should be "YOU'RE" as in "you're making me hungry."

~Anna





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Richter, 
Howard (CEI-Atlanta)
Sent: Wednesday, August 05, 2015 1:40 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

**
Your making me hungry

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Wednesday, August 05, 2015 3:29 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

**
Ha! I don't even go into McDonalds and order a Big Mac

Sent from my iPhone

On Aug 5, 2015, at 3:21 PM, jortega999 . 
mailto:jortega9...@gmail.com>> wrote:
**

Oh no she didn't! You don't go into Burger King and order a Big Mac.
On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" 
mailto:howard.rich...@coxinc.com>> wrote:
**
I knew someone would post the question. Just should have bet is would have been 
you.

Howard

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ 
LongWing
Sent: Wednesday, August 05, 2015 3:07 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA

**
Anna,
I'm not bashing you, I'm just curious, why you would come to a discussion list 
dedicated to Remedy discussion looking for a SNOW Developer?


On Wed, Aug 5, 2015 at 1:04 PM Anna Peters 
mailto:anna.pet...@comcentric.com>> wrote:
**

Good Afternoon, ARSLIST!

The Digital Media Services division of one of the largest wireless companies in 
the U.S. is in need of a full-time, permanent ServiceNow Developer. This 
division is on the cutting edge of Content Delivery Network (CDN) technology, 
offers competitive benefits, and has an incredible campus in Santa Monica, CA.

Ideal candidates should possess deep technical insight in developing and 
managing the ServiceNow application and implementing best practices as well as 
have keen insight into the full life cycle of a ServiceNow application and 
Service Management. In this role, you will collaborate with Product, Operations 
and Engineering to develop and implement solutions within Service Now, advocate 
for solutions and best practices, and work to increase productivity. You should 
possess hands-on experience with development and customization of the Service 
Now Enterprise service management application.  A requirement for this position 
is the ability to take up challenges, adapt to the business needs and stay 
focused on delivering results.

Responsibilities:

  *   Configure and customize of all aspects of ServiceNow
  *   Develop with an understanding of implication of performance, security and 
best practices for coding and code structure
  *   Consult with Enterprise Application colleagues and end users to propose 
effective, process and solutions to increase and enhance productivity
  *   Use scripting tools and ServiceNow functionality to create scripts and 
automate rote tasks being done in Serv

Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-05 Thread Joe D'Souza
Having done some SNOW training I personally felt it's a shitty product with
a very pretty interface.. I don't think you'll get too many cross overs
unless the quality of the ServiceNOW product improves a 100 fold.. Recently
I heard a big MA based company that switched to SNOW from Remedy switched
back in under 2 years..

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, August 05, 2015 4:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

 

** 

I was thinking about the possible cross-over, but anyone that is skilled in
both I would expect to participate in both 'communities'but that's just
how I would do it if I knew SNOW.either way, good luck in finding a
candidate. :)

 

On Wed, Aug 5, 2015 at 2:02 PM Anna Peters 
wrote:

** 

Considering how many people are moving from Remedy into the ServiceNow
space, I thought there might be some cross-over and a decent chance to at
least network. 

 

By the way, "YOUR" should be "YOU'RE" as in "you're making me hungry."

 

~Anna

 

 

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI-Atlanta)
Sent: Wednesday, August 05, 2015 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

 

** 

Your making me hungry 

 

Howard Richter, Senior Remedy Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Wednesday, August 05, 2015 3:29 PM
To: arslist@ARSLIST.ORG
Subject: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

 

** 

Ha! I don't even go into McDonalds and order a Big Mac

Sent from my iPhone


On Aug 5, 2015, at 3:21 PM, jortega999 .  wrote:

** 

Oh no she didn't! You don't go into Burger King and order a Big Mac.

On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)"
 wrote:

** 

I knew someone would post the question. Just should have bet is would have
been you.

 

Howard

 

Howard Richter, Senior Remedy Administrator

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Wednesday, August 05, 2015 3:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA

 

** 

Anna,

I'm not bashing you, I'm just curious, why you would come to a discussion
list dedicated to Remedy discussion looking for a SNOW Developer?

 

 

On Wed, Aug 5, 2015 at 1:04 PM Anna Peters 
wrote:

** 

 

Good Afternoon, ARSLIST!

 

The Digital Media Services division of one of the largest wireless companies
in the U.S. is in need of a full-time, permanent ServiceNow Developer. This
division is on the cutting edge of Content Delivery Network (CDN)
technology, offers competitive benefits, and has an incredible campus in
Santa Monica, CA. 

 

Ideal candidates should possess deep technical insight in developing and
managing the ServiceNow application and implementing best practices as well
as have keen insight into the full life cycle of a ServiceNow application
and Service Management. In this role, you will collaborate with Product,
Operations and Engineering to develop and implement solutions within Service
Now, advocate for solutions and best practices, and work to increase
productivity. You should possess hands-on experience with development and
customization of the Service Now Enterprise service management application.
A requirement for this position is the ability to take up challenges, adapt
to the business needs and stay focused on delivering results.

 

Responsibilities:

*   Configure and customize of all aspects of ServiceNow
*   Develop with an understanding of implication of performance,
security and best practices for coding and code structure
*   Consult with Enterprise Application colleagues and end users to
propose effective, process and solutions to increase and enhance
productivity
*   Use scripting tools and ServiceNow functionality to create scripts
and automate rote tasks being done in ServiceNow
*   Perform technical validation and testing to ensure requirements are
satisfied with sample and live data
*   Recommend improvements or changes to technical and functional
designs where appropriate
*   Facilitate creation and testing of future state business processes
and script development
*   Load, manipulate and maintain data between ServiceNow and other
systems; perform scheduled cloning operations
*   Perform regular data audits and resolve identified issues
*   Maintain and support ServiceNow operational functions
*   Repair and recover from hardware or software failures; coordinate
and communicate with impacted user groups via the SNC Administrator
*  

Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-05 Thread LJ LongWing
I was thinking about the possible cross-over, but anyone that is skilled in
both I would expect to participate in both 'communities'but that's just
how I would do it if I knew SNOW.either way, good luck in finding a
candidate. :)

On Wed, Aug 5, 2015 at 2:02 PM Anna Peters 
wrote:

> **
>
> Considering how many people are moving from Remedy into the ServiceNow
> space, I thought there might be some cross-over and a decent chance to at
> least network.
>
>
>
> By the way, “YOUR” should be “YOU’RE” as in “you’re making me hungry.”
>
>
>
> ~Anna
>
>
>
>
>
>
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Richter, Howard (CEI-Atlanta)
> *Sent:* Wednesday, August 05, 2015 1:40 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: OT: ServiceNow Developer Needed in Santa Monica, CA
>
>
>
> **
>
> Your making me hungry
>
>
>
> *Howard Richter, Senior Remedy Administrator*
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Tauf
> Chowdhury
> *Sent:* Wednesday, August 05, 2015 3:29 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA
>
>
>
> **
>
> Ha! I don't even go into McDonalds and order a Big Mac
>
> Sent from my iPhone
>
>
> On Aug 5, 2015, at 3:21 PM, jortega999 .  wrote:
>
> **
>
> Oh no she didn't! You don't go into Burger King and order a Big Mac.
>
> On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" <
> howard.rich...@coxinc.com> wrote:
>
> **
>
> I knew someone would post the question. Just should have bet is would have
> been you.
>
>
>
> Howard
>
>
>
> *Howard Richter, Senior Remedy Administrator*
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, August 05, 2015 3:07 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA
>
>
>
> **
>
> Anna,
>
> I'm not bashing you, I'm just curious, why you would come to a discussion
> list dedicated to Remedy discussion looking for a SNOW Developer?
>
>
>
>
>
> On Wed, Aug 5, 2015 at 1:04 PM Anna Peters 
> wrote:
>
> **
>
>
>
> Good Afternoon, ARSLIST!
>
>
>
> The Digital Media Services division of one of the largest wireless
> companies in the U.S. is in need of a full-time, permanent ServiceNow
> Developer. This division is on the cutting edge of Content Delivery Network
> (CDN) technology, offers competitive benefits, and has an incredible campus
> in Santa Monica, CA.
>
>
>
> Ideal candidates should possess deep technical insight in developing and
> managing the ServiceNow application and implementing best practices as well
> as have keen insight into the full life cycle of a ServiceNow application
> and Service Management. In this role, you will collaborate with Product,
> Operations and Engineering to develop and implement solutions within
> Service Now, advocate for solutions and best practices, and work to
> increase productivity. You should possess hands-on experience with
> development and customization of the Service Now Enterprise service
> management application.  A requirement for this position is the ability to
> take up challenges, adapt to the business needs and stay focused on
> delivering results.
>
>
>
> Responsibilities:
>
>- Configure and customize of all aspects of ServiceNow
>- Develop with an understanding of implication of performance,
>security and best practices for coding and code structure
>- Consult with Enterprise Application colleagues and end users to
>propose effective, process and solutions to increase and enhance
>productivity
>- Use scripting tools and ServiceNow functionality to create scripts
>and automate rote tasks being done in ServiceNow
>- Perform technical validation and testing to ensure requirements are
>satisfied with sample and live data
>- Recommend improvements or changes to technical and functional
>designs where appropriate
>- Facilitate creation and testing of future state business processes
>and script development
>- Load, manipulate and maintain data between ServiceNow and other
>systems; perform scheduled cloning operations
>- Perform regular data audits and resolve identified issues
>- Maintain and support ServiceNow operational functions
>- Repair and recover from hardware or software failures; 

Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-05 Thread Anna Peters
Considering how many people are moving from Remedy into the ServiceNow space, I 
thought there might be some cross-over and a decent chance to at least network.

By the way, "YOUR" should be "YOU'RE" as in "you're making me hungry."

~Anna





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Richter, Howard (CEI-Atlanta)
Sent: Wednesday, August 05, 2015 1:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow Developer Needed in Santa Monica, CA

**
Your making me hungry

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Wednesday, August 05, 2015 3:29 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

**
Ha! I don't even go into McDonalds and order a Big Mac

Sent from my iPhone

On Aug 5, 2015, at 3:21 PM, jortega999 . 
mailto:jortega9...@gmail.com>> wrote:
**

Oh no she didn't! You don't go into Burger King and order a Big Mac.
On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" 
mailto:howard.rich...@coxinc.com>> wrote:
**
I knew someone would post the question. Just should have bet is would have been 
you.

Howard

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ 
LongWing
Sent: Wednesday, August 05, 2015 3:07 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA

**
Anna,
I'm not bashing you, I'm just curious, why you would come to a discussion list 
dedicated to Remedy discussion looking for a SNOW Developer?


On Wed, Aug 5, 2015 at 1:04 PM Anna Peters 
mailto:anna.pet...@comcentric.com>> wrote:
**

Good Afternoon, ARSLIST!

The Digital Media Services division of one of the largest wireless companies in 
the U.S. is in need of a full-time, permanent ServiceNow Developer. This 
division is on the cutting edge of Content Delivery Network (CDN) technology, 
offers competitive benefits, and has an incredible campus in Santa Monica, CA.

Ideal candidates should possess deep technical insight in developing and 
managing the ServiceNow application and implementing best practices as well as 
have keen insight into the full life cycle of a ServiceNow application and 
Service Management. In this role, you will collaborate with Product, Operations 
and Engineering to develop and implement solutions within Service Now, advocate 
for solutions and best practices, and work to increase productivity. You should 
possess hands-on experience with development and customization of the Service 
Now Enterprise service management application.  A requirement for this position 
is the ability to take up challenges, adapt to the business needs and stay 
focused on delivering results.

Responsibilities:

  *   Configure and customize of all aspects of ServiceNow
  *   Develop with an understanding of implication of performance, security and 
best practices for coding and code structure
  *   Consult with Enterprise Application colleagues and end users to propose 
effective, process and solutions to increase and enhance productivity
  *   Use scripting tools and ServiceNow functionality to create scripts and 
automate rote tasks being done in ServiceNow
  *   Perform technical validation and testing to ensure requirements are 
satisfied with sample and live data
  *   Recommend improvements or changes to technical and functional designs 
where appropriate
  *   Facilitate creation and testing of future state business processes and 
script development
  *   Load, manipulate and maintain data between ServiceNow and other systems; 
perform scheduled cloning operations
  *   Perform regular data audits and resolve identified issues
  *   Maintain and support ServiceNow operational functions
  *   Repair and recover from hardware or software failures; coordinate and 
communicate with impacted user groups via the SNC Administrator
  *   Escalate to vendor and involve them in defect and incident resolution as 
required

Qualifications:

  *   Hands on experience of 5 or more years in developing and managing service 
oriented applications such as ServiceNow
  *   Prior experience with the Discovery tool in SNC and strong knowledge of 
the CMDB and Asset management modules
  *   Experience in JavaScript, Jelly Scripting, JQuery, Angular JS, Bootstrap, 
HTML, Ajax, CSS
  *   Expertise in ServiceNow Scripting language
  *   Experience creating customer facing portals using Content Management 
Systems in SNC
  *   Experience and/or knowledge about Orchestration
  *   Experience in Web technologies (Web Services, SOAP, XML, JSON, Ajax, 
HTML, CSS)
  *   Knowledge of Active Directory/LDAP integ

Re: OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-05 Thread Richter, Howard (CEI-Atlanta)
Your making me hungry

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Wednesday, August 05, 2015 3:29 PM
To: arslist@ARSLIST.ORG
Subject: [arslist] OT: ServiceNow Developer Needed in Santa Monica, CA

**
Ha! I don't even go into McDonalds and order a Big Mac

Sent from my iPhone

On Aug 5, 2015, at 3:21 PM, jortega999 . 
mailto:jortega9...@gmail.com>> wrote:
**

Oh no she didn't! You don't go into Burger King and order a Big Mac.
On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" 
mailto:howard.rich...@coxinc.com>> wrote:
**
I knew someone would post the question. Just should have bet is would have been 
you.

Howard

Howard Richter, Senior Remedy Administrator

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ 
LongWing
Sent: Wednesday, August 05, 2015 3:07 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA

**
Anna,
I'm not bashing you, I'm just curious, why you would come to a discussion list 
dedicated to Remedy discussion looking for a SNOW Developer?


On Wed, Aug 5, 2015 at 1:04 PM Anna Peters 
mailto:anna.pet...@comcentric.com>> wrote:
**

Good Afternoon, ARSLIST!

The Digital Media Services division of one of the largest wireless companies in 
the U.S. is in need of a full-time, permanent ServiceNow Developer. This 
division is on the cutting edge of Content Delivery Network (CDN) technology, 
offers competitive benefits, and has an incredible campus in Santa Monica, CA.

Ideal candidates should possess deep technical insight in developing and 
managing the ServiceNow application and implementing best practices as well as 
have keen insight into the full life cycle of a ServiceNow application and 
Service Management. In this role, you will collaborate with Product, Operations 
and Engineering to develop and implement solutions within Service Now, advocate 
for solutions and best practices, and work to increase productivity. You should 
possess hands-on experience with development and customization of the Service 
Now Enterprise service management application.  A requirement for this position 
is the ability to take up challenges, adapt to the business needs and stay 
focused on delivering results.

Responsibilities:

  *   Configure and customize of all aspects of ServiceNow
  *   Develop with an understanding of implication of performance, security and 
best practices for coding and code structure
  *   Consult with Enterprise Application colleagues and end users to propose 
effective, process and solutions to increase and enhance productivity
  *   Use scripting tools and ServiceNow functionality to create scripts and 
automate rote tasks being done in ServiceNow
  *   Perform technical validation and testing to ensure requirements are 
satisfied with sample and live data
  *   Recommend improvements or changes to technical and functional designs 
where appropriate
  *   Facilitate creation and testing of future state business processes and 
script development
  *   Load, manipulate and maintain data between ServiceNow and other systems; 
perform scheduled cloning operations
  *   Perform regular data audits and resolve identified issues
  *   Maintain and support ServiceNow operational functions
  *   Repair and recover from hardware or software failures; coordinate and 
communicate with impacted user groups via the SNC Administrator
  *   Escalate to vendor and involve them in defect and incident resolution as 
required

Qualifications:

  *   Hands on experience of 5 or more years in developing and managing service 
oriented applications such as ServiceNow
  *   Prior experience with the Discovery tool in SNC and strong knowledge of 
the CMDB and Asset management modules
  *   Experience in JavaScript, Jelly Scripting, JQuery, Angular JS, Bootstrap, 
HTML, Ajax, CSS
  *   Expertise in ServiceNow Scripting language
  *   Experience creating customer facing portals using Content Management 
Systems in SNC
  *   Experience and/or knowledge about Orchestration
  *   Experience in Web technologies (Web Services, SOAP, XML, JSON, Ajax, 
HTML, CSS)
  *   Knowledge of Active Directory/LDAP integration with Service Now
  *   ITIL v3 certification and implementation experience desired

If you are available, qualified, and interested (or know someone who is), 
please send your most recent resume and desired salary range to 
anna.pet...@comcentric.com<mailto:anna.pet...@comcentric.com>.
Cheers,

Anna Peters
[cid:image001.png@01D0CF91.B42733E0]<https://www.linkedin.com/profile/view?id=287557091&authType=NAME_SEARCH&authToken=aqz-&locale=en_US&trk=tyah&trkInfo=clickedVertical%3Amynetwork%2Cidx%3A1-2-2%2CtarId%3A1428522935123%2Ctas%3Ataylor>T

OT: ServiceNow Developer Needed in Santa Monica, CA

2015-08-05 Thread Tauf Chowdhury
Ha! I don't even go into McDonalds and order a Big Mac

Sent from my iPhone

> On Aug 5, 2015, at 3:21 PM, jortega999 .  wrote:
> 
> **
> Oh no she didn't! You don't go into Burger King and order a Big Mac.
> 
>> On Aug 5, 2015 2:17 PM, "Richter, Howard (CEI-Atlanta)" 
>>  wrote:
>> **
>> I knew someone would post the question. Just should have bet is would have 
>> been you.
>> 
>>  
>> 
>> Howard
>> 
>>  
>> 
>> Howard Richter, Senior Remedy Administrator
>> 
>>  
>> 
>> From: Action Request System discussion list(ARSList) 
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
>> Sent: Wednesday, August 05, 2015 3:07 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: [arslist] ServiceNow Developer Needed in Santa Monica, CA
>> 
>>  
>> 
>> **
>> 
>> Anna,
>> 
>> I'm not bashing you, I'm just curious, why you would come to a discussion 
>> list dedicated to Remedy discussion looking for a SNOW Developer?
>> 
>>  
>> 
>>  
>> 
>> On Wed, Aug 5, 2015 at 1:04 PM Anna Peters  
>> wrote:
>> 
>> **
>> 
>>  
>> 
>> Good Afternoon, ARSLIST!
>> 
>>  
>> 
>> The Digital Media Services division of one of the largest wireless companies 
>> in the U.S. is in need of a full-time, permanent ServiceNow Developer. This 
>> division is on the cutting edge of Content Delivery Network (CDN) 
>> technology, offers competitive benefits, and has an incredible campus in 
>> Santa Monica, CA.
>> 
>>  
>> 
>> Ideal candidates should possess deep technical insight in developing and 
>> managing the ServiceNow application and implementing best practices as well 
>> as have keen insight into the full life cycle of a ServiceNow application 
>> and Service Management. In this role, you will collaborate with Product, 
>> Operations and Engineering to develop and implement solutions within Service 
>> Now, advocate for solutions and best practices, and work to increase 
>> productivity. You should possess hands-on experience with development and 
>> customization of the Service Now Enterprise service management application.  
>> A requirement for this position is the ability to take up challenges, adapt 
>> to the business needs and stay focused on delivering results.
>> 
>>  
>> 
>> Responsibilities:
>> 
>> Configure and customize of all aspects of ServiceNow
>> Develop with an understanding of implication of performance, security and 
>> best practices for coding and code structure
>> Consult with Enterprise Application colleagues and end users to propose 
>> effective, process and solutions to increase and enhance productivity
>> Use scripting tools and ServiceNow functionality to create scripts and 
>> automate rote tasks being done in ServiceNow
>> Perform technical validation and testing to ensure requirements are 
>> satisfied with sample and live data
>> Recommend improvements or changes to technical and functional designs where 
>> appropriate
>> Facilitate creation and testing of future state business processes and 
>> script development
>> Load, manipulate and maintain data between ServiceNow and other systems; 
>> perform scheduled cloning operations
>> Perform regular data audits and resolve identified issues
>> Maintain and support ServiceNow operational functions
>> Repair and recover from hardware or software failures; coordinate and 
>> communicate with impacted user groups via the SNC Administrator
>> Escalate to vendor and involve them in defect and incident resolution as 
>> required
>>  
>> 
>> Qualifications:
>> 
>> Hands on experience of 5 or more years in developing and managing service 
>> oriented applications such as ServiceNow
>> Prior experience with the Discovery tool in SNC and strong knowledge of the 
>> CMDB and Asset management modules
>> Experience in JavaScript, Jelly Scripting, JQuery, Angular JS, Bootstrap, 
>> HTML, Ajax, CSS
>> Expertise in ServiceNow Scripting language
>> Experience creating customer facing portals using Content Management Systems 
>> in SNC
>> Experience and/or knowledge about Orchestration
>> Experience in Web technologies (Web Services, SOAP, XML, JSON, Ajax, HTML, 
>> CSS)
>> Knowledge of Active Directory/LDAP integration with Service Now
>> ITIL v3 certification and implementation experience desired
>>  
>> 
>> If you are available, qualified, and interested (or know someone who is), 
>> please send your most recent resume and desired salary range to 
>> anna.pet...@comcentric.com.
>> 
>> Cheers,
>> 
>>  
>> 
>> Anna Peters
>> 
>> Technical Recruiter
>> 
>> 
>> 
>>  
>> 
>> Comcentric Inc.
>> 
>> 10463 Park Meadows Drive #208
>> 
>> Lone Tree, CO 80124
>> 
>> 
>> 
>>  
>> 
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> 
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> 
>> Click here to report this email as spam.
>> 
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or a

Re: [EXTERNAL] Re: OT: ServiceNow

2013-12-03 Thread Susan Palmer
To Jesus and Natalie, end your comments on this thread.  Spare us your
personal details.

Susan


On Tue, Dec 3, 2013 at 10:48 AM, Ortega, Jesus A <
jesus.ort...@lyondellbasell.com> wrote:

> **
>
> Natalie,
>
> Its sounds like you’ve been through this before on several occasions. Are
> you married to an unscrupulous and immoral salesman?
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Stroud, Natalie K
> *Sent:* Monday, December 02, 2013 5:58 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: [EXTERNAL] Re: OT: ServiceNow
>
>
>
> **
>
> Jesus:
>
>
>
> I think you would do well to do some more thinking on this idea before you
> do that.  Do you know anything at all about this guy’s wife?  After all,
> the fact that the husband may be a bit of a jerk doesn’t necessarily mean
> that she is as well.  I know some very sweet-tempered women who let their
> hearts lead when they picked their mate, and it wasn’t a terribly good
> choice, and they are just trying to do the best they can with the choice
> they made.  On the other hand, the wife might be a real nightmare with a
> terrible temper from having to live with her pushy and obnoxious bozo of a
> husband and she might slap you across the face as hard as she can or throw
> her drink in your face for your cheekiness!  ;)
>
>
>
> I know I am at a stage where I have been forced to endure entirely too
> much distasteful behavior from men and I’m a lot less tolerant than I used
> to be of what I consider to be “men behaving badly”, although I recognize
> that sometimes you have to leave males to work things out in their own
> way.  If it were my first time meeting you and you did this to me, I most
> likely wouldn’t say anything, but I would be feeling really uncomfortable,
> and assuming that I didn’t know my husband to be prone to murdering those
> he didn’t like, I would probably get up and go into the other room.  You
> would have made a very poor first impression on me, and while it would not
> be impossible to turn things around, you would have to work a lot harder
> than most new acquaintances to overcome that initial bad impression, even
> if you found a way to slip me an explanation for your behavior.  While I
> can understand wanting to make a point, particularly to someone who has
> made themselves obnoxious, I definitely would NOT appreciate being used for
> such a purpose and in such a threatening way by a stranger.  The only sort
> of person I *might* put up with something like that from would be someone
> who was a life-long friend of my husband – someone who might not agree with
> everything he said or did and wasn’t above the occasional object lesson to
> make a point, but who at least had a demonstrated track record for caring
> about the guy, warts and all.  Also, this guy would be familiar enough to
> me from his long acquaintance with my husband that I would hopefully
> recognize that “Oh, he’s just in ‘object lesson mode’” and I would know not
> to take such potentially explosive words too seriously.  With a stranger,
> I’d have no context for understanding what is motivating the words being
> said, so I’d have to assume that there is a genuine threat.  Then the
> question becomes, as the wife of this man you don’t like, who am I?  If I
> am just a stay-at-home mom, you might be tempted to think, ‘What a woman
> like that thinks doesn’t matter’, but what if there’s some crazy connection
> between us that you aren’t aware of?  Maybe our kids go the same school and
> are both in the same school band, and I’m a band mom.  If I figure out that
> your kid is the kid of that guy I met at that party who talked so
> offensively to me, then you are put into a position of having to trust me
> not to either inconvenience or even downright harm your kid because I
> didn’t like how you chose to conduct yourself around me.  Do you know me
> well enough to be confident trusting my sense of honor and decency that
> even though I thought **you** behaved like a complete jerk, I’m willing
> to give **your kid** a completely clean slate?  Or what if I’m a board
> member for a company you really want to do some work for?  You’ve now shown
> the depths that you’ll sink to in order to make your point, and if you come
> looking to do business with my company, do you honestly think you’re going
> to get my vote after having propositioned me so indecently?
>
>
>
> Sometimes these ideas can seem really fun, and they are certainly quite
> interesting to consider, but I also think that they can have some brutal
> unintended consequences.  And I advise thinking long and hard about those
> potential unintended consequences before you let yourself “go there

Re: [EXTERNAL] Re: OT: ServiceNow

2013-12-03 Thread Ortega, Jesus A
Natalie,
Its sounds like you've been through this before on several occasions. Are you 
married to an unscrupulous and immoral salesman?

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K
Sent: Monday, December 02, 2013 5:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: OT: ServiceNow

**
Jesus:

I think you would do well to do some more thinking on this idea before you do 
that.  Do you know anything at all about this guy's wife?  After all, the fact 
that the husband may be a bit of a jerk doesn't necessarily mean that she is as 
well.  I know some very sweet-tempered women who let their hearts lead when 
they picked their mate, and it wasn't a terribly good choice, and they are just 
trying to do the best they can with the choice they made.  On the other hand, 
the wife might be a real nightmare with a terrible temper from having to live 
with her pushy and obnoxious bozo of a husband and she might slap you across 
the face as hard as she can or throw her drink in your face for your 
cheekiness!  ;)

I know I am at a stage where I have been forced to endure entirely too much 
distasteful behavior from men and I'm a lot less tolerant than I used to be of 
what I consider to be "men behaving badly", although I recognize that sometimes 
you have to leave males to work things out in their own way.  If it were my 
first time meeting you and you did this to me, I most likely wouldn't say 
anything, but I would be feeling really uncomfortable, and assuming that I 
didn't know my husband to be prone to murdering those he didn't like, I would 
probably get up and go into the other room.  You would have made a very poor 
first impression on me, and while it would not be impossible to turn things 
around, you would have to work a lot harder than most new acquaintances to 
overcome that initial bad impression, even if you found a way to slip me an 
explanation for your behavior.  While I can understand wanting to make a point, 
particularly to someone who has made themselves obnoxious, I definitely would 
NOT appreciate being used for such a purpose and in such a threatening way by a 
stranger.  The only sort of person I *might* put up with something like that 
from would be someone who was a life-long friend of my husband - someone who 
might not agree with everything he said or did and wasn't above the occasional 
object lesson to make a point, but who at least had a demonstrated track record 
for caring about the guy, warts and all.  Also, this guy would be familiar 
enough to me from his long acquaintance with my husband that I would hopefully 
recognize that "Oh, he's just in 'object lesson mode'" and I would know not to 
take such potentially explosive words too seriously.  With a stranger, I'd have 
no context for understanding what is motivating the words being said, so I'd 
have to assume that there is a genuine threat.  Then the question becomes, as 
the wife of this man you don't like, who am I?  If I am just a stay-at-home 
mom, you might be tempted to think, 'What a woman like that thinks doesn't 
matter', but what if there's some crazy connection between us that you aren't 
aware of?  Maybe our kids go the same school and are both in the same school 
band, and I'm a band mom.  If I figure out that your kid is the kid of that guy 
I met at that party who talked so offensively to me, then you are put into a 
position of having to trust me not to either inconvenience or even downright 
harm your kid because I didn't like how you chose to conduct yourself around 
me.  Do you know me well enough to be confident trusting my sense of honor and 
decency that even though I thought *you* behaved like a complete jerk, I'm 
willing to give *your kid* a completely clean slate?  Or what if I'm a board 
member for a company you really want to do some work for?  You've now shown the 
depths that you'll sink to in order to make your point, and if you come looking 
to do business with my company, do you honestly think you're going to get my 
vote after having propositioned me so indecently?

Sometimes these ideas can seem really fun, and they are certainly quite 
interesting to consider, but I also think that they can have some brutal 
unintended consequences.  And I advise thinking long and hard about those 
potential unintended consequences before you let yourself "go there".

I'll close with a quote that has made me pause and reflect on many occasions:  
"It is better to remain silent and be thought a fool than to open one's mouth 
and remove all doubt."  The source of this quote is not known for certain, but 
it is attributed, variously, to Mark Twain, Abraham Lincoln, the Book of 
Proverbs in the Bible, Maurice Switzer, Arthur Burns, John Maynard Keynes, 
Co

Re: [EXTERNAL] Re: OT: ServiceNow

2013-12-02 Thread Stroud, Natalie K
- Windows 2003 - SQL Server 2008


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A
Sent: Monday, December 02, 2013 3:29 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: OT: ServiceNow

**
"What do you want to reply to this?"
Tell your management that the you were talking to the sales guy and he also 
told you he had a goose who would poop golden eggs. Should you go ahead and cut 
a Purchase Order for the Goose? It must be for real.

This reminds me of a sales guy telling my boss, in front of me, that he was 
sorry but he was obliged to tell him that he was offering Remedy Administrator 
services. He turned to me and said, no hard feeling, it's part of his job and 
he had to do it. That same guy always has to make a pitch for converting us to 
Service Now as well. If I ever meet this sales guy and his wife at a party that 
I am going to make an indecent proposal to his wife, but then tell him that I 
was obliged to do so because it's my job as a man.


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo
Sent: Tuesday, November 26, 2013 12:41 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
I was working on a proposal for my company, migration from 7.6.04 to 8.x.
We showed the whole « migration in multiple steps and data migration » process.
Customer told us (I quote, well... quote translated from French):
« SNOW presale & tech engineer told us that on their solution an upgrade was 
clicking on a button with less than one minute downtime on production »...

What do you want to reply to this? :D
Those guys are over agressive, I mean, we can make stuff sound better than real 
life during presale, but come on... There is a difference between « truth 
enhancement » and this  :)
And I surely don't wanna go this road, lying to get a deal... Imagine I get on 
the project later, total waste and utter failure.



De : "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>>
Répondre à : mailto:arslist@ARSLIST.ORG>>
Date : mardi 26 novembre 2013 22:34
À : mailto:arslist@ARSLIST.ORG>>
Objet : Re: OT: ServiceNow

**
My company has also recently taken a look at Service Now.  I can also confirm 
hearing some deliberately false information being provided, but that's likely 
typical for any sales presentation.  That being said, I do have a cautiously 
positive view of their product.  The techie part of my personality would like 
to make the switch just to learn something completely new and exciting, but in 
terms of doing what's best for my organization I don't think it's fully matured 
enough yet to replace Remedy, plus not all companies are willing to have their 
private data out on "the cloud" yet.  I've also come to the opinion that us 
Remedy folks are maybe more opposed to some of the people involved with 
ServiceNow and their marketing techniques than the anything else.  Either way, 
I plan to keep my eye on them and if my management told me tomorrow that they 
signed me up for classes and that we'd be migrating to that product, I would 
treat it as an opportunity not treat it as the end of the world.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, November 26, 2013 2:26 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
That is I was looking at SNOW in terms of knowing what's good and what is bad. 
No product is the best at everything.
I am certainly more open minded about the products than most folks I met at the 
SNOW conference were.

To them [SNOW conference attendees, the ServiceNow employees and others] BMC 
Remedy is the enemy and it can do no right. There were many expressing 
blatantly false views, I kept my opinions mostly to myself.

Well, I did have to correct former BMC employees who were saying Fred Luddy had 
something to do with creating Remedy. A view I heard enough times to consider 
it to be deliberate.

Yes, the marketing is a direct steal from what Remedy Corp. said in the 1990s, 
and there is a tiny bit of truth to some of what they say. Mostly though, if 
the developer studio were sped up to the speed of the old Admin tool, It could 
easily be shown you can create robust custom apps faster and easier with Remedy 
than with ServiceNow. Real apps that is, with a real data model. They however, 
can show creating new fields and apps in minutes due to the simplicity of the 
system, the data model, what gets displayed and the simplistic development tool 
that does not show that all real development is done by working on java scripts.

That being said, if you want quick and simple display of quick and simple data 
in a quick and simple data model, it arguably ca

Re: OT: ServiceNow

2013-12-02 Thread Ortega, Jesus A
"What do you want to reply to this?"
Tell your management that the you were talking to the sales guy and he also 
told you he had a goose who would poop golden eggs. Should you go ahead and cut 
a Purchase Order for the Goose? It must be for real.

This reminds me of a sales guy telling my boss, in front of me, that he was 
sorry but he was obliged to tell him that he was offering Remedy Administrator 
services. He turned to me and said, no hard feeling, it's part of his job and 
he had to do it. That same guy always has to make a pitch for converting us to 
Service Now as well. If I ever meet this sales guy and his wife at a party that 
I am going to make an indecent proposal to his wife, but then tell him that I 
was obliged to do so because it's my job as a man.


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo
Sent: Tuesday, November 26, 2013 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

**
I was working on a proposal for my company, migration from 7.6.04 to 8.x.
We showed the whole « migration in multiple steps and data migration » process.
Customer told us (I quote, well... quote translated from French):
« SNOW presale & tech engineer told us that on their solution an upgrade was 
clicking on a button with less than one minute downtime on production »...

What do you want to reply to this? :D
Those guys are over agressive, I mean, we can make stuff sound better than real 
life during presale, but come on... There is a difference between « truth 
enhancement » and this  :)
And I surely don't wanna go this road, lying to get a deal... Imagine I get on 
the project later, total waste and utter failure.



De : "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>>
Répondre à : mailto:arslist@ARSLIST.ORG>>
Date : mardi 26 novembre 2013 22:34
À : mailto:arslist@ARSLIST.ORG>>
Objet : Re: OT: ServiceNow

**
My company has also recently taken a look at Service Now.  I can also confirm 
hearing some deliberately false information being provided, but that's likely 
typical for any sales presentation.  That being said, I do have a cautiously 
positive view of their product.  The techie part of my personality would like 
to make the switch just to learn something completely new and exciting, but in 
terms of doing what's best for my organization I don't think it's fully matured 
enough yet to replace Remedy, plus not all companies are willing to have their 
private data out on "the cloud" yet.  I've also come to the opinion that us 
Remedy folks are maybe more opposed to some of the people involved with 
ServiceNow and their marketing techniques than the anything else.  Either way, 
I plan to keep my eye on them and if my management told me tomorrow that they 
signed me up for classes and that we'd be migrating to that product, I would 
treat it as an opportunity not treat it as the end of the world.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, November 26, 2013 2:26 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
That is I was looking at SNOW in terms of knowing what's good and what is bad. 
No product is the best at everything.
I am certainly more open minded about the products than most folks I met at the 
SNOW conference were.

To them [SNOW conference attendees, the ServiceNow employees and others] BMC 
Remedy is the enemy and it can do no right. There were many expressing 
blatantly false views, I kept my opinions mostly to myself.

Well, I did have to correct former BMC employees who were saying Fred Luddy had 
something to do with creating Remedy. A view I heard enough times to consider 
it to be deliberate.

Yes, the marketing is a direct steal from what Remedy Corp. said in the 1990s, 
and there is a tiny bit of truth to some of what they say. Mostly though, if 
the developer studio were sped up to the speed of the old Admin tool, It could 
easily be shown you can create robust custom apps faster and easier with Remedy 
than with ServiceNow. Real apps that is, with a real data model. They however, 
can show creating new fields and apps in minutes due to the simplicity of the 
system, the data model, what gets displayed and the simplistic development tool 
that does not show that all real development is done by working on java scripts.

That being said, if you want quick and simple display of quick and simple data 
in a quick and simple data model, it arguably can. Then again, so can dozens of 
other light weight applications. RemedyForce would certainly seem the better 
direction for those that want a truly cloud built light weight system.

Note: These opinions are mine. No one elses, not my employer, and possibly not 
mine next week if I g

Re: OT: ServiceNow

2013-11-27 Thread richard....@bwc.state.oh.us
ARLIST is a great resource to have, but think about why it's needed.
Could a competing product be so well designed and easy to use/customize/modify
and so reliable that a similar comparable resource isn't needed? Could the
SNOW folks be so attentive and interested in their customers that
the customers don't have to resort to complaints to senior
product management to get problems fixed, etc.? Would you rather have
a car that isn't as great and may not have all the bells and whistles
of another but where the dealership is able to fix it quickly or one
where the dealership is unresponsive, mechanics take weeks to fix it
and limited parts manuals are available? When's the last time your
salesperson or tech support person called you just to see how things
were going or there's anything they can do for you? Just giving you
some things to think about


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sweety Khanna
Sent: Tuesday, November 26, 2013 7:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

Just a reduction in installation time is not enough to say that iSNow is better 
than remedy. Did you see the user interface of SNow ? It sucks...
Its not at all user friendly.

BMC Remedy is much better than SNow in all areas. I assume that BMC is working 
very hard to make it more powerful. It wont let its best product to go in vain.

I love remedy.

On 11/26/13, Joe Newmark  wrote:
> We have implemented SNOW in both hosted and on premise instances and
> we like it. The average deployment time has dropped significantly from
> that of installing Remedy. We are currently deploying both SNOW and
> Remedy on Demand for two customers. I will take SNOW over RoD
> anytime... I am fighting BMC on many fronts. The latest was getting
> them to understand that the AR server needed to get out past the proxy
> server to deliver a web service. They had set it up that way in
> development, but not in QA or production. It took three critical
> tickets and four days to get this worked out. Couple that with the
> hoops you need to jump through to get a simple customization like a 
> notification filter done makes and I am fed up.
>
> When I first heard about ServiceNow, I was not impressed, after all I
> was a Remedy guy. However by the time the Berlin version came out I
> was impressed by how easy it was to deploy even on premise. The
> average installation time is under 20 minutes. That is installing both
> the database and the application. To me ServiceNow is what Remedy 8 should 
> have been.
> Both products have their place, but BMC needs to step up their game to
> keep their market share.
>
> Sent from my iPad
>
>> On Nov 26, 2013, at 4:34 PM, "Pierson, Shawn"
>>  wrote:
>>
>> **
>> My company has also recently taken a look at Service Now.  I can also
>> confirm hearing some deliberately false information being provided,
>> but that's likely typical for any sales presentation.  That being
>> said, I do have a cautiously positive view of their product.  The
>> techie part of my personality would like to make the switch just to
>> learn something completely new and exciting, but in terms of doing
>> what's best for my organization I don't think it's fully matured
>> enough yet to replace Remedy, plus not all companies are willing to
>> have their private data out on "the cloud" yet.  I've also come to
>> the opinion that us Remedy folks are maybe more opposed to some of
>> the people involved with ServiceNow and their marketing techniques
>> than the anything else.  Either way, I plan to keep my eye on them
>> and if my management told me tomorrow that they signed me up for
>> classes and that we'd be migrating to that product, I would treat it as an 
>> opportunity not treat it as the end of the world.
>>
>> Thanks,
>>
>> Shawn Pierson
>> Remedy Developer | Energy Transfer
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
>> Sent: Tuesday, November 26, 2013 2:26 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: OT: ServiceNow
>>
>> **
>> That is I was looking at SNOW in terms of knowing what's good and
>> what is bad. No product is the best at everything.
>> I am certainly more open minded about the products than most folks I
>> met at the SNOW conference were.
>>
>> To them [SNOW conference attendees, the ServiceNow employees and
>> others] BMC Remedy is the enemy and it can do no right. There were
>> many expressing blatantly false views, I kept my opinions mostly to myself.
>>
>> Wel

Re: OT: ServiceNow

2013-11-27 Thread Pierson, Shawn
The thing to remember is that at the end of the day, once the installation is 
done you actually have to use the thing.  The effort required for the upgrade 
is really none of the users' business other than scheduling the downtime with 
them.  They care about the features and usability of the product that result 
from the upgrade.  Remedy's UI can be cumbersome but I don't see SNOW as being 
superior in that regard, just that they have less fields on their forms.

However, if my organization was interested in having our data hosted on the 
internet in a cloud environment (not the case at the moment) I would look into 
SNOW.  It sounds like ROD comes with a lot of bureaucracy.  SNOW is an unknown 
to me in that regard but we already know how BMC's support can be.  I'm still 
skeptical of several things about both products but I also think competition in 
the marketplace is a good thing as long as I can stay current on the 
technologies.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo
Sent: Tuesday, November 26, 2013 12:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

**
I was working on a proposal for my company, migration from 7.6.04 to 8.x.
We showed the whole « migration in multiple steps and data migration » process.
Customer told us (I quote, well... quote translated from French):
« SNOW presale & tech engineer told us that on their solution an upgrade was 
clicking on a button with less than one minute downtime on production »...

What do you want to reply to this? :D
Those guys are over agressive, I mean, we can make stuff sound better than real 
life during presale, but come on... There is a difference between « truth 
enhancement » and this  :)
And I surely don't wanna go this road, lying to get a deal... Imagine I get on 
the project later, total waste and utter failure.



De : "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>>
Répondre à : mailto:arslist@ARSLIST.ORG>>
Date : mardi 26 novembre 2013 22:34
À : mailto:arslist@ARSLIST.ORG>>
Objet : Re: OT: ServiceNow

**
My company has also recently taken a look at Service Now.  I can also confirm 
hearing some deliberately false information being provided, but that's likely 
typical for any sales presentation.  That being said, I do have a cautiously 
positive view of their product.  The techie part of my personality would like 
to make the switch just to learn something completely new and exciting, but in 
terms of doing what's best for my organization I don't think it's fully matured 
enough yet to replace Remedy, plus not all companies are willing to have their 
private data out on "the cloud" yet.  I've also come to the opinion that us 
Remedy folks are maybe more opposed to some of the people involved with 
ServiceNow and their marketing techniques than the anything else.  Either way, 
I plan to keep my eye on them and if my management told me tomorrow that they 
signed me up for classes and that we'd be migrating to that product, I would 
treat it as an opportunity not treat it as the end of the world.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, November 26, 2013 2:26 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
That is I was looking at SNOW in terms of knowing what's good and what is bad. 
No product is the best at everything.
I am certainly more open minded about the products than most folks I met at the 
SNOW conference were.

To them [SNOW conference attendees, the ServiceNow employees and others] BMC 
Remedy is the enemy and it can do no right. There were many expressing 
blatantly false views, I kept my opinions mostly to myself.

Well, I did have to correct former BMC employees who were saying Fred Luddy had 
something to do with creating Remedy. A view I heard enough times to consider 
it to be deliberate.

Yes, the marketing is a direct steal from what Remedy Corp. said in the 1990s, 
and there is a tiny bit of truth to some of what they say. Mostly though, if 
the developer studio were sped up to the speed of the old Admin tool, It could 
easily be shown you can create robust custom apps faster and easier with Remedy 
than with ServiceNow. Real apps that is, with a real data model. They however, 
can show creating new fields and apps in minutes due to the simplicity of the 
system, the data model, what gets displayed and the simplistic development tool 
that does not show that all real development is done by working on java scripts.

That being said, if you want quick and simple display of quick and simple data 
in a quick and simple data model, it arguably can. Then again, so can dozens of 
other light we

Re: OT: ServiceNow

2013-11-26 Thread laurent matheo
I was working on a proposal for my company, migration from 7.6.04 to 8.x.
We showed the whole « migration in multiple steps and data migration »
process.
Customer told us (I quote, wellŠ quote translated from French):
« SNOW presale & tech engineer told us that on their solution an upgrade was
clicking on a button with less than one minute downtime on production »Š

What do you want to reply to this? :D
Those guys are over agressive, I mean, we can make stuff sound better than
real life during presale, but come onŠ There is a difference between « truth
enhancement » and this  :)
And I surely don¹t wanna go this road, lying to get a dealŠ Imagine I get on
the project later, total waste and utter failure.



De :  "Pierson, Shawn" 
Répondre à :  
Date :  mardi 26 novembre 2013 22:34
À :  
Objet :  Re: OT: ServiceNow

** 
My company has also recently taken a look at Service Now.  I can also
confirm hearing some deliberately false information being provided, but
that¹s likely typical for any sales presentation.  That being said, I do
have a cautiously positive view of their product.  The techie part of my
personality would like to make the switch just to learn something completely
new and exciting, but in terms of doing what¹s best for my organization I
don¹t think it¹s fully matured enough yet to replace Remedy, plus not all
companies are willing to have their private data out on ³the cloud² yet.
I¹ve also come to the opinion that us Remedy folks are maybe more opposed to
some of the people involved with ServiceNow and their marketing techniques
than the anything else.  Either way, I plan to keep my eye on them and if my
management told me tomorrow that they signed me up for classes and that we¹d
be migrating to that product, I would treat it as an opportunity not treat
it as the end of the world.
 
Thanks,
 
Shawn Pierson 
Remedy Developer | Energy Transfer
 
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, November 26, 2013 2:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
 
** 
That is I was looking at SNOW in terms of knowing what¹s good and what is
bad. No product is the best at everything.
I am certainly more open minded about the products than most folks I met at
the SNOW conference were.
 
To them [SNOW conference attendees, the ServiceNow employees and others] BMC
Remedy is the enemy and it can do no right. There were many expressing
blatantly false views, I kept my opinions mostly to myself.
 
Well, I did have to correct former BMC employees who were saying Fred Luddy
had something to do with creating Remedy. A view I heard enough times to
consider it to be deliberate.
 
Yes, the marketing is a direct steal from what Remedy Corp. said in the
1990s, and there is a tiny bit of truth to some of what they say. Mostly
though, if the developer studio were sped up to the speed of the old Admin
tool, It could easily be shown you can create robust custom apps faster and
easier with Remedy than with ServiceNow. Real apps that is, with a real data
model. They however, can show creating new fields and apps in minutes due to
the simplicity of the system, the data model, what gets displayed and the
simplistic development tool that does not show that all real development is
done by working on java scripts.
 
That being said, if you want quick and simple display of quick and simple
data in a quick and simple data model, it arguably can. Then again, so can
dozens of other light weight applications. RemedyForce would certainly seem
the better direction for those that want a truly cloud built light weight
system.
 
Note: These opinions are mine. No one elses, not my employer, and possibly
not mine next week if I get evidence that I am mistaken about any of the
above.
 
Daniel
p.s. and they of course have nothing like the ARSlist J
 
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: November 22, 2013 10:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
 
** 
LJ,
 
There are a few folks that are looking at SNOW.  In some cases, one needs to
look at the competition to be able to say what¹s good and what¹s bad and not
have it be an opinion.  Dan Bloom is one.
 
Dave
 
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, November 22, 2013 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
 
** 

I think what Shawn was saying was your request may have been something like
walking into a Chevy dealership and asking the sales people where the
closest Ford dealership is.

 

Honestly though...not many people on this list are likely to have a bunch of
information on SNOW...you may want to try searching the internet via Google
to try to find somethingthey probably have a forum or something similar
that you can find.

 

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith 
wrote:
Errr

Re: OT: ServiceNow

2013-11-26 Thread Sweety Khanna
Just a reduction in installation time is not enough to say that iSNow
is better than remedy. Did you see the user interface of SNow ? It
sucks...
Its not at all user friendly.

BMC Remedy is much better than SNow in all areas. I assume that BMC is
working very hard to make it more powerful. It wont let its best
product to go in vain.

I love remedy.

On 11/26/13, Joe Newmark  wrote:
> We have implemented SNOW in both hosted and on premise instances and we like
> it. The average deployment time has dropped significantly from that of
> installing Remedy. We are currently deploying both SNOW and Remedy on Demand
> for two customers. I will take SNOW over RoD anytime... I am fighting BMC on
> many fronts. The latest was getting them to understand that the AR server
> needed to get out past the proxy server to deliver a web service. They had
> set it up that way in development, but not in QA or production. It took
> three critical tickets and four days to get this worked out. Couple that
> with the hoops you need to jump through to get a simple customization like a
> notification filter done makes and I am fed up.
>
> When I first heard about ServiceNow, I was not impressed, after all I was a
> Remedy guy. However by the time the Berlin version came out I was impressed
> by how easy it was to deploy even on premise. The average installation time
> is under 20 minutes. That is installing both the database and the
> application. To me ServiceNow is what Remedy 8 should have been.
> Both products have their place, but BMC needs to step up their game to keep
> their market share.
>
> Sent from my iPad
>
>> On Nov 26, 2013, at 4:34 PM, "Pierson, Shawn"
>>  wrote:
>>
>> **
>> My company has also recently taken a look at Service Now.  I can also
>> confirm hearing some deliberately false information being provided, but
>> that’s likely typical for any sales presentation.  That being said, I do
>> have a cautiously positive view of their product.  The techie part of my
>> personality would like to make the switch just to learn something
>> completely new and exciting, but in terms of doing what’s best for my
>> organization I don’t think it’s fully matured enough yet to replace
>> Remedy, plus not all companies are willing to have their private data out
>> on “the cloud” yet.  I’ve also come to the opinion that us Remedy folks
>> are maybe more opposed to some of the people involved with ServiceNow and
>> their marketing techniques than the anything else.  Either way, I plan to
>> keep my eye on them and if my management told me tomorrow that they signed
>> me up for classes and that we’d be migrating to that product, I would
>> treat it as an opportunity not treat it as the end of the world.
>>
>> Thanks,
>>
>> Shawn Pierson
>> Remedy Developer | Energy Transfer
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
>> Sent: Tuesday, November 26, 2013 2:26 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: OT: ServiceNow
>>
>> **
>> That is I was looking at SNOW in terms of knowing what’s good and what is
>> bad. No product is the best at everything.
>> I am certainly more open minded about the products than most folks I met
>> at the SNOW conference were.
>>
>> To them [SNOW conference attendees, the ServiceNow employees and others]
>> BMC Remedy is the enemy and it can do no right. There were many expressing
>> blatantly false views, I kept my opinions mostly to myself.
>>
>> Well, I did have to correct former BMC employees who were saying Fred
>> Luddy had something to do with creating Remedy. A view I heard enough
>> times to consider it to be deliberate.
>>
>> Yes, the marketing is a direct steal from what Remedy Corp. said in the
>> 1990s, and there is a tiny bit of truth to some of what they say. Mostly
>> though, if the developer studio were sped up to the speed of the old Admin
>> tool, It could easily be shown you can create robust custom apps faster
>> and easier with Remedy than with ServiceNow. Real apps that is, with a
>> real data model. They however, can show creating new fields and apps in
>> minutes due to the simplicity of the system, the data model, what gets
>> displayed and the simplistic development tool that does not show that all
>> real development is done by working on java scripts.
>>
>> That being said, if you want quick and simple display of quick and simple
>> data in a quick and simple data model, it arguably can. Then again, so can
>> dozens of other light weight applications. RemedyForce would certainly
>> seem the be

Re: OT: ServiceNow

2013-11-26 Thread Joe Newmark
We have implemented SNOW in both hosted and on premise instances and we like 
it. The average deployment time has dropped significantly from that of 
installing Remedy. We are currently deploying both SNOW and Remedy on Demand 
for two customers. I will take SNOW over RoD anytime... I am fighting BMC on 
many fronts. The latest was getting them to understand that the AR server 
needed to get out past the proxy server to deliver a web service. They had set 
it up that way in development, but not in QA or production. It took three 
critical tickets and four days to get this worked out. Couple that with the 
hoops you need to jump through to get a simple customization like a 
notification filter done makes and I am fed up.

When I first heard about ServiceNow, I was not impressed, after all I was a 
Remedy guy. However by the time the Berlin version came out I was impressed by 
how easy it was to deploy even on premise. The average installation time is 
under 20 minutes. That is installing both the database and the application. To 
me ServiceNow is what Remedy 8 should have been.
Both products have their place, but BMC needs to step up their game to keep 
their market share.

Sent from my iPad

> On Nov 26, 2013, at 4:34 PM, "Pierson, Shawn" 
>  wrote:
> 
> **
> My company has also recently taken a look at Service Now.  I can also confirm 
> hearing some deliberately false information being provided, but that’s likely 
> typical for any sales presentation.  That being said, I do have a cautiously 
> positive view of their product.  The techie part of my personality would like 
> to make the switch just to learn something completely new and exciting, but 
> in terms of doing what’s best for my organization I don’t think it’s fully 
> matured enough yet to replace Remedy, plus not all companies are willing to 
> have their private data out on “the cloud” yet.  I’ve also come to the 
> opinion that us Remedy folks are maybe more opposed to some of the people 
> involved with ServiceNow and their marketing techniques than the anything 
> else.  Either way, I plan to keep my eye on them and if my management told me 
> tomorrow that they signed me up for classes and that we’d be migrating to 
> that product, I would treat it as an opportunity not treat it as the end of 
> the world.
>  
> Thanks,
>  
> Shawn Pierson
> Remedy Developer | Energy Transfer
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
> Sent: Tuesday, November 26, 2013 2:26 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow
>  
> **
> That is I was looking at SNOW in terms of knowing what’s good and what is 
> bad. No product is the best at everything.
> I am certainly more open minded about the products than most folks I met at 
> the SNOW conference were.
>  
> To them [SNOW conference attendees, the ServiceNow employees and others] BMC 
> Remedy is the enemy and it can do no right. There were many expressing 
> blatantly false views, I kept my opinions mostly to myself.
>  
> Well, I did have to correct former BMC employees who were saying Fred Luddy 
> had something to do with creating Remedy. A view I heard enough times to 
> consider it to be deliberate.
>  
> Yes, the marketing is a direct steal from what Remedy Corp. said in the 
> 1990s, and there is a tiny bit of truth to some of what they say. Mostly 
> though, if the developer studio were sped up to the speed of the old Admin 
> tool, It could easily be shown you can create robust custom apps faster and 
> easier with Remedy than with ServiceNow. Real apps that is, with a real data 
> model. They however, can show creating new fields and apps in minutes due to 
> the simplicity of the system, the data model, what gets displayed and the 
> simplistic development tool that does not show that all real development is 
> done by working on java scripts.
>  
> That being said, if you want quick and simple display of quick and simple 
> data in a quick and simple data model, it arguably can. Then again, so can 
> dozens of other light weight applications. RemedyForce would certainly seem 
> the better direction for those that want a truly cloud built light weight 
> system.
>  
> Note: These opinions are mine. No one elses, not my employer, and possibly 
> not mine next week if I get evidence that I am mistaken about any of the 
> above.
>  
> Daniel
> p.s. and they of course have nothing like the ARSlist J
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
> Sent: November 22, 2013 10:33 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow
>  
> **
> LJ,
>  
> There are a few folks that are looking at SNOW.  

Re: OT: ServiceNow

2013-11-26 Thread Pierson, Shawn
My company has also recently taken a look at Service Now.  I can also confirm 
hearing some deliberately false information being provided, but that's likely 
typical for any sales presentation.  That being said, I do have a cautiously 
positive view of their product.  The techie part of my personality would like 
to make the switch just to learn something completely new and exciting, but in 
terms of doing what's best for my organization I don't think it's fully matured 
enough yet to replace Remedy, plus not all companies are willing to have their 
private data out on "the cloud" yet.  I've also come to the opinion that us 
Remedy folks are maybe more opposed to some of the people involved with 
ServiceNow and their marketing techniques than the anything else.  Either way, 
I plan to keep my eye on them and if my management told me tomorrow that they 
signed me up for classes and that we'd be migrating to that product, I would 
treat it as an opportunity not treat it as the end of the world.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, November 26, 2013 2:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

**
That is I was looking at SNOW in terms of knowing what's good and what is bad. 
No product is the best at everything.
I am certainly more open minded about the products than most folks I met at the 
SNOW conference were.

To them [SNOW conference attendees, the ServiceNow employees and others] BMC 
Remedy is the enemy and it can do no right. There were many expressing 
blatantly false views, I kept my opinions mostly to myself.

Well, I did have to correct former BMC employees who were saying Fred Luddy had 
something to do with creating Remedy. A view I heard enough times to consider 
it to be deliberate.

Yes, the marketing is a direct steal from what Remedy Corp. said in the 1990s, 
and there is a tiny bit of truth to some of what they say. Mostly though, if 
the developer studio were sped up to the speed of the old Admin tool, It could 
easily be shown you can create robust custom apps faster and easier with Remedy 
than with ServiceNow. Real apps that is, with a real data model. They however, 
can show creating new fields and apps in minutes due to the simplicity of the 
system, the data model, what gets displayed and the simplistic development tool 
that does not show that all real development is done by working on java scripts.

That being said, if you want quick and simple display of quick and simple data 
in a quick and simple data model, it arguably can. Then again, so can dozens of 
other light weight applications. RemedyForce would certainly seem the better 
direction for those that want a truly cloud built light weight system.

Note: These opinions are mine. No one elses, not my employer, and possibly not 
mine next week if I get evidence that I am mistaken about any of the above.

Daniel
p.s. and they of course have nothing like the ARSlist :)

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: November 22, 2013 10:33 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
LJ,

There are a few folks that are looking at SNOW.  In some cases, one needs to 
look at the competition to be able to say what's good and what's bad and not 
have it be an opinion.  Dan Bloom is one.

Dave

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, November 22, 2013 10:27 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
I think what Shawn was saying was your request may have been something like 
walking into a Chevy dealership and asking the sales people where the closest 
Ford dealership is.

Honestly though...not many people on this list are likely to have a bunch of 
information on SNOW...you may want to try searching the internet via Google to 
try to find somethingthey probably have a forum or something similar that 
you can find.

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith 
mailto:steve.le...@live.co.uk>> wrote:
Errr thanks?

Sent from my iPhone

On 22 Nov 2013, at 15:11, "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>> 
wrote:

> Hello,
>
> Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of stephen 
> Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG<mail

Re: OT: ServiceNow

2013-11-26 Thread arslist
That is I was looking at SNOW in terms of knowing what's good and what is
bad. No product is the best at everything.

I am certainly more open minded about the products than most folks I met at
the SNOW conference were.

 

To them [SNOW conference attendees, the ServiceNow employees and others] BMC
Remedy is the enemy and it can do no right. There were many expressing
blatantly false views, I kept my opinions mostly to myself.

 

Well, I did have to correct former BMC employees who were saying Fred Luddy
had something to do with creating Remedy. A view I heard enough times to
consider it to be deliberate. 

 

Yes, the marketing is a direct steal from what Remedy Corp. said in the
1990s, and there is a tiny bit of truth to some of what they say. Mostly
though, if the developer studio were sped up to the speed of the old Admin
tool, It could easily be shown you can create robust custom apps faster and
easier with Remedy than with ServiceNow. Real apps that is, with a real data
model. They however, can show creating new fields and apps in minutes due to
the simplicity of the system, the data model, what gets displayed and the
simplistic development tool that does not show that all real development is
done by working on java scripts.

 

That being said, if you want quick and simple display of quick and simple
data in a quick and simple data model, it arguably can. Then again, so can
dozens of other light weight applications. RemedyForce would certainly seem
the better direction for those that want a truly cloud built light weight
system.

 

Note: These opinions are mine. No one elses, not my employer, and possibly
not mine next week if I get evidence that I am mistaken about any of the
above.

 

Daniel

p.s. and they of course have nothing like the ARSlist :)

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David
Sent: November 22, 2013 10:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

 

** 

LJ,

 

There are a few folks that are looking at SNOW.  In some cases, one needs to
look at the competition to be able to say what's good and what's bad and not
have it be an opinion.  Dan Bloom is one.

 

Dave

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, November 22, 2013 10:27 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
Subject: Re: OT: ServiceNow

 

** 

I think what Shawn was saying was your request may have been something like
walking into a Chevy dealership and asking the sales people where the
closest Ford dealership is.

 

Honestly though...not many people on this list are likely to have a bunch of
information on SNOW...you may want to try searching the internet via Google
to try to find somethingthey probably have a forum or something similar
that you can find.

 

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith mailto:steve.le...@live.co.uk> > wrote:

Errr thanks?

Sent from my iPhone


On 22 Nov 2013, at 15:11, "Pierson, Shawn" mailto:shawn.pier...@energytransfer.com> > wrote:

> Hello,
>
> Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of
stephen Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> 
> Subject: ServiceNow
>
> Hi everyone.
>
> Does anybody know of a ServiceNow equivalent of the ARS list?
>
> Stephen Leith
>
>

___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
<http://www.arslist.org>  "Where the Answers Are, and have been for 20
years"
>
> Private and confidential as detailed here:
http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access
the link, please e-mail sender.
>
>

___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
<http://www.arslist.org> 
> "Where the Answers Are, and have been for 20 years"


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
<http://www.arslist.org> 
"Where the Answers Are, and have been for 20 years"

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


___
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Re: OT: ServiceNow

2013-11-22 Thread Shellman, David
Not me.  I was picking on LJ!

Dave

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Charters
Sent: Friday, November 22, 2013 11:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

**
Why y'all gotta pick on Stephen?


Sincerly,

David Charters
Charters Technologies
317-331-8985


 Original message 
From: stephen leith
Date:11/22/2013 10:47 AM (GMT-05:00)
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
Lol :)

Thanks for the response, I'm already on there though.



Sent from my iPhone

On 22 Nov 2013, at 15:44, "Ron Legters" 
mailto:ron.legt...@univarusa.com>> wrote:
**
I think the Remedy folks on the list would say it’s the other way round. :-)

To answer the question though - http://community.servicenow.com/

My experience is that it’s not as lively or responsive as the ARS List, but 
it’s as close as SNOW gets.

Thanks,
Ron Legters
System Administrator
Univar
T  +1 425 889 3952




From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of stephen leith
Sent: Friday, November 22, 2013 7:39 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: OT: ServiceNow

**
Yes I understood that.

The amount of remedy guys I know that  are trying to get into SN makes me think 
somebody here may know.

Kind of like walking into a McDonald's and asking where the nearest French 
restaurant is :)

Sent from my iPhone

On 22 Nov 2013, at 15:27, "LJ LongWing" 
mailto:lj.longw...@gmail.com>> wrote:
**
I think what Shawn was saying was your request may have been something like 
walking into a Chevy dealership and asking the sales people where the closest 
Ford dealership is.

Honestly though...not many people on this list are likely to have a bunch of 
information on SNOW...you may want to try searching the internet via Google to 
try to find somethingthey probably have a forum or something similar that 
you can find.

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith 
mailto:steve.le...@live.co.uk>> wrote:
Errr thanks?

Sent from my iPhone

On 22 Nov 2013, at 15:11, "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>> 
wrote:

> Hello,
>
> Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of stephen 
> Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: ServiceNow
>
> Hi everyone.
>
> Does anybody know of a ServiceNow equivalent of the ARS list?
>
> Stephen Leith
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been 
> for 20 years"
>
> Private and confidential as detailed here: 
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
> the link, please e-mail sender.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org>
> "Where the Answers Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at 
www.arslist.org<http://www.arslist.org>
"Where the Answers Are, and have been for 20 years"

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_


Notice: This is a private and confidential communication for the intended 
recipient only. If you are not the intended recipient, immediately notify the 
sender, and delete and destroy all copies of this communication. The 
unauthorized disclosure, dissemination, copying, or use of information 
contained herein may violate local, state, provincial, or national laws, rules, 
and regulations.
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: OT: ServiceNow

2013-11-22 Thread David Charters
Why y'all gotta pick on Stephen? 


Sincerly,

David Charters
Charters Technologies
317-331-8985

 Original message 
From: stephen leith  
Date:11/22/2013  10:47 AM  (GMT-05:00) 
To: arslist@ARSLIST.ORG 
Subject: Re: OT: ServiceNow 

**
Lol :)

Thanks for the response, I'm already on there though. 



Sent from my iPhone

On 22 Nov 2013, at 15:44, "Ron Legters"  wrote:

**
I think the Remedy folks on the list would say it’s the other way round. :-)
 
To answer the question though - http://community.servicenow.com/
 
My experience is that it’s not as lively or responsive as the ARS List, but 
it’s as close as SNOW gets.
 
Thanks,
Ron Legters
System Administrator
Univar
T  +1 425 889 3952


 
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of stephen leith
Sent: Friday, November 22, 2013 7:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow
 
**
Yes I understood that. 
 
The amount of remedy guys I know that  are trying to get into SN makes me think 
somebody here may know. 
 
Kind of like walking into a McDonald's and asking where the nearest French 
restaurant is :)

Sent from my iPhone

On 22 Nov 2013, at 15:27, "LJ LongWing"  wrote:

**
I think what Shawn was saying was your request may have been something like 
walking into a Chevy dealership and asking the sales people where the closest 
Ford dealership is.
 
Honestly though...not many people on this list are likely to have a bunch of 
information on SNOW...you may want to try searching the internet via Google to 
try to find somethingthey probably have a forum or something similar that 
you  can find.
 

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith  wrote:
Errr thanks?

Sent from my iPhone

On 22 Nov 2013, at 15:11, "Pierson, Shawn"  
wrote:

> Hello,
>
> Have you checked this out? http://www.youtube.com/watch?v=sTSA_sWGM44
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG
> Subject: ServiceNow
>
> Hi everyone.
>
> Does anybody know of a ServiceNow equivalent of the ARS list?
>
> Stephen Leith
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
> Are, and have been for 20 years"
>
> Private and confidential as detailed here: 
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
> the link, please e-mail sender.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
 
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

Notice: This is a private and confidential communication for the intended 
recipient only. If you are not the intended recipient, immediately notify the 
sender, and delete and destroy all copies of this communication. The 
unauthorized disclosure, dissemination, copying, or use of information 
contained herein may violate local, state, provincial, or national laws, rules, 
and regulations.
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: OT: ServiceNow

2013-11-22 Thread stephen leith
Lol :)

Thanks for the response, I'm already on there though. 



Sent from my iPhone

On 22 Nov 2013, at 15:44, "Ron Legters"  wrote:

> **
> I think the Remedy folks on the list would say it’s the other way round. :-)
>  
> To answer the question though - http://community.servicenow.com/
>  
> My experience is that it’s not as lively or responsive as the ARS List, but 
> it’s as close as SNOW gets.
>  
> Thanks,
> Ron Legters
> System Administrator
> Univar
> T  +1 425 889 3952
> 
> 
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen leith
> Sent: Friday, November 22, 2013 7:39 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: OT: ServiceNow
>  
> **
> Yes I understood that. 
>  
> The amount of remedy guys I know that  are trying to get into SN makes me 
> think somebody here may know. 
>  
> Kind of like walking into a McDonald's and asking where the nearest French 
> restaurant is :) 
> 
> Sent from my iPhone
> 
> On 22 Nov 2013, at 15:27, "LJ LongWing"  wrote:
> 
> **
> I think what Shawn was saying was your request may have been something like 
> walking into a Chevy dealership and asking the sales people where the closest 
> Ford dealership is.
>  
> Honestly though...not many people on this list are likely to have a bunch of 
> information on SNOW...you may want to try searching the internet via Google 
> to try to find somethingthey probably have a forum or something similar 
> that you can find.
>  
> 
> On Fri, Nov 22, 2013 at 8:21 AM, stephen leith  wrote:
> Errr thanks?
> 
> Sent from my iPhone
> 
> On 22 Nov 2013, at 15:11, "Pierson, Shawn"  
> wrote:
> 
> > Hello,
> >
> > Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
> >
> > Thanks,
> >
> > Shawn Pierson
> > Remedy Developer | Energy Transfer
> >
> >
> > -Original Message-
> > From: Action Request System discussion list(ARSList) 
> > [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> > Sent: Friday, November 22, 2013 9:06 AM
> > To: arslist@ARSLIST.ORG
> > Subject: ServiceNow
> >
> > Hi everyone.
> >
> > Does anybody know of a ServiceNow equivalent of the ARS list?
> >
> > Stephen Leith
> >
> > ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the 
> > Answers Are, and have been for 20 years"
> >
> > Private and confidential as detailed here:  
> > http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
> > the link, please e-mail sender.
> >
> > ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > "Where the Answers Are, and have been for 20 years"
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>  
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> 
> Notice: This is a private and confidential communication for the intended 
> recipient only. If you are not the intended recipient, immediately notify the 
> sender, and delete and destroy all copies of this communication. The 
> unauthorized disclosure, dissemination, copying, or use of information 
> contained herein may violate local, state, provincial, or national laws, 
> rules, and regulations.
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: OT: ServiceNow

2013-11-22 Thread Ron Legters
I think the Remedy folks on the list would say it’s the other way round. :-)

To answer the question though - http://community.servicenow.com/

My experience is that it’s not as lively or responsive as the ARS List, but 
it’s as close as SNOW gets.

Thanks,
Ron Legters
System Administrator
Univar
T  +1 425 889 3952



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of stephen leith
Sent: Friday, November 22, 2013 7:39 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

**
Yes I understood that.

The amount of remedy guys I know that  are trying to get into SN makes me think 
somebody here may know.

Kind of like walking into a McDonald's and asking where the nearest French 
restaurant is :)

Sent from my iPhone

On 22 Nov 2013, at 15:27, "LJ LongWing" 
mailto:lj.longw...@gmail.com>> wrote:
**
I think what Shawn was saying was your request may have been something like 
walking into a Chevy dealership and asking the sales people where the closest 
Ford dealership is.

Honestly though...not many people on this list are likely to have a bunch of 
information on SNOW...you may want to try searching the internet via Google to 
try to find somethingthey probably have a forum or something similar that 
you can find.

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith 
mailto:steve.le...@live.co.uk>> wrote:
Errr thanks?

Sent from my iPhone

On 22 Nov 2013, at 15:11, "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>> 
wrote:

> Hello,
>
> Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of stephen 
> Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: ServiceNow
>
> Hi everyone.
>
> Does anybody know of a ServiceNow equivalent of the ARS list?
>
> Stephen Leith
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been 
> for 20 years"
>
> Private and confidential as detailed here: 
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
> the link, please e-mail sender.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org>
> "Where the Answers Are, and have been for 20 years"

___
UNSUBSCRIBE or access ARSlist Archives at 
www.arslist.org<http://www.arslist.org>
"Where the Answers Are, and have been for 20 years"

_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_


Notice: This is a private and confidential communication for the intended 
recipient only. If you are not the intended recipient, immediately notify the 
sender, and delete and destroy all copies of this communication. The 
unauthorized disclosure, dissemination, copying, or use of information 
contained herein may violate local, state, provincial, or national laws, rules, 
and regulations.

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: OT: ServiceNow

2013-11-22 Thread stephen leith
Yes I understood that. 

The amount of remedy guys I know that  are trying to get into SN makes me think 
somebody here may know. 

Kind of like walking into a McDonald's and asking where the nearest French 
restaurant is :) 

Sent from my iPhone

On 22 Nov 2013, at 15:27, "LJ LongWing"  wrote:

> **
> I think what Shawn was saying was your request may have been something like 
> walking into a Chevy dealership and asking the sales people where the closest 
> Ford dealership is.
> 
> Honestly though...not many people on this list are likely to have a bunch of 
> information on SNOW...you may want to try searching the internet via Google 
> to try to find somethingthey probably have a forum or something similar 
> that you can find.
> 
> 
> On Fri, Nov 22, 2013 at 8:21 AM, stephen leith  wrote:
>> Errr thanks?
>> 
>> Sent from my iPhone
>> 
>> On 22 Nov 2013, at 15:11, "Pierson, Shawn" 
>>  wrote:
>> 
>> > Hello,
>> >
>> > Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
>> >
>> > Thanks,
>> >
>> > Shawn Pierson
>> > Remedy Developer | Energy Transfer
>> >
>> >
>> > -Original Message-
>> > From: Action Request System discussion list(ARSList) 
>> > [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Leith
>> > Sent: Friday, November 22, 2013 9:06 AM
>> > To: arslist@ARSLIST.ORG
>> > Subject: ServiceNow
>> >
>> > Hi everyone.
>> >
>> > Does anybody know of a ServiceNow equivalent of the ARS list?
>> >
>> > Stephen Leith
>> >
>> > ___
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the 
>> > Answers Are, and have been for 20 years"
>> >
>> > Private and confidential as detailed here: 
>> > http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
>> > the link, please e-mail sender.
>> >
>> > ___
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> > "Where the Answers Are, and have been for 20 years"
>> 
>> ___
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> "Where the Answers Are, and have been for 20 years"
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"


Re: OT: ServiceNow

2013-11-22 Thread LJ LongWing
I'm not saying everyone is as ignorant about SNOW as I am, and I have
actually seen several discussions on the ARSList regarding
advantages/disadvantages of it discussed very intelligently (as I have come
to expect from this discussion list)I was just trying to explain to
Stephen one possible reason he got the response he did from Shawn...I'm
obviously not Shawn, so I can't be sure...but I think I hit pretty close to
the head on that particular nail :)


On Fri, Nov 22, 2013 at 8:32 AM, Shellman, David wrote:

> **
>
> LJ,
>
>
>
> There are a few folks that are looking at SNOW.  In some cases, one needs
> to look at the competition to be able to say what’s good and what’s bad and
> not have it be an opinion.  Dan Bloom is one.
>
>
>
> Dave
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, November 22, 2013 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: OT: ServiceNow
>
>
>
> **
>
> I think what Shawn was saying was your request may have been something
> like walking into a Chevy dealership and asking the sales people where the
> closest Ford dealership is.
>
>
>
> Honestly though...not many people on this list are likely to have a bunch
> of information on SNOW...you may want to try searching the internet via
> Google to try to find somethingthey probably have a forum or something
> similar that you can find.
>
>
>
> On Fri, Nov 22, 2013 at 8:21 AM, stephen leith 
> wrote:
>
> Errr thanks?
>
> Sent from my iPhone
>
>
> On 22 Nov 2013, at 15:11, "Pierson, Shawn" <
> shawn.pier...@energytransfer.com> wrote:
>
> > Hello,
> >
> > Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
> >
> > Thanks,
> >
> > Shawn Pierson
> > Remedy Developer | Energy Transfer
> >
> >
> > -Original Message-
> > From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> > Sent: Friday, November 22, 2013 9:06 AM
> > To: arslist@ARSLIST.ORG
> > Subject: ServiceNow
> >
> > Hi everyone.
> >
> > Does anybody know of a ServiceNow equivalent of the ARS list?
> >
> > Stephen Leith
> >
> >
> ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the
> Answers Are, and have been for 20 years"
> >
> > Private and confidential as detailed here:
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot
> access the link, please e-mail sender.
> >
> >
> ___
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> > "Where the Answers Are, and have been for 20 years"
>
>
> ___
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> "Where the Answers Are, and have been for 20 years"
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: OT: ServiceNow

2013-11-22 Thread Shellman, David
LJ,

There are a few folks that are looking at SNOW.  In some cases, one needs to 
look at the competition to be able to say what's good and what's bad and not 
have it be an opinion.  Dan Bloom is one.

Dave
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing
Sent: Friday, November 22, 2013 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: OT: ServiceNow

**
I think what Shawn was saying was your request may have been something like 
walking into a Chevy dealership and asking the sales people where the closest 
Ford dealership is.

Honestly though...not many people on this list are likely to have a bunch of 
information on SNOW...you may want to try searching the internet via Google to 
try to find somethingthey probably have a forum or something similar that 
you can find.

On Fri, Nov 22, 2013 at 8:21 AM, stephen leith 
mailto:steve.le...@live.co.uk>> wrote:
Errr thanks?

Sent from my iPhone

On 22 Nov 2013, at 15:11, "Pierson, Shawn" 
mailto:shawn.pier...@energytransfer.com>> 
wrote:

> Hello,
>
> Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Energy Transfer
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of stephen 
> Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: ServiceNow
>
> Hi everyone.
>
> Does anybody know of a ServiceNow equivalent of the ARS list?
>
> Stephen Leith
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been 
> for 20 years"
>
> Private and confidential as detailed here: 
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
> the link, please e-mail sender.
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at 
> www.arslist.org<http://www.arslist.org>
> "Where the Answers Are, and have been for 20 years"

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www.arslist.org<http://www.arslist.org>
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Re: OT: ServiceNow

2013-11-22 Thread LJ LongWing
I think what Shawn was saying was your request may have been something like
walking into a Chevy dealership and asking the sales people where the
closest Ford dealership is.

Honestly though...not many people on this list are likely to have a bunch
of information on SNOW...you may want to try searching the internet via
Google to try to find somethingthey probably have a forum or something
similar that you can find.


On Fri, Nov 22, 2013 at 8:21 AM, stephen leith wrote:

> Errr thanks?
>
> Sent from my iPhone
>
> On 22 Nov 2013, at 15:11, "Pierson, Shawn" <
> shawn.pier...@energytransfer.com> wrote:
>
> > Hello,
> >
> > Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44
> >
> > Thanks,
> >
> > Shawn Pierson
> > Remedy Developer | Energy Transfer
> >
> >
> > -Original Message-
> > From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> > Sent: Friday, November 22, 2013 9:06 AM
> > To: arslist@ARSLIST.ORG
> > Subject: ServiceNow
> >
> > Hi everyone.
> >
> > Does anybody know of a ServiceNow equivalent of the ARS list?
> >
> > Stephen Leith
> >
> >
> ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the
> Answers Are, and have been for 20 years"
> >
> > Private and confidential as detailed here:
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot
> access the link, please e-mail sender.
> >
> >
> ___
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > "Where the Answers Are, and have been for 20 years"
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: OT: ServiceNow

2013-11-22 Thread stephen leith
Errr thanks? 

Sent from my iPhone

On 22 Nov 2013, at 15:11, "Pierson, Shawn"  
wrote:

> Hello,
> 
> Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44 
> 
> Thanks,
> 
> Shawn Pierson 
> Remedy Developer | Energy Transfer
> 
> 
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Leith
> Sent: Friday, November 22, 2013 9:06 AM
> To: arslist@ARSLIST.ORG
> Subject: ServiceNow
> 
> Hi everyone.
> 
> Does anybody know of a ServiceNow equivalent of the ARS list?
> 
> Stephen Leith
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers 
> Are, and have been for 20 years"
> 
> Private and confidential as detailed here: 
> http://www.energytransfer.com/mail_disclaimer.aspx .  If you cannot access 
> the link, please e-mail sender.
> 
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"

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Re: OT: ServiceNow

2013-11-22 Thread Pierson, Shawn
Hello,

Have you checked this out?  http://www.youtube.com/watch?v=sTSA_sWGM44 

Thanks,

Shawn Pierson 
Remedy Developer | Energy Transfer


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of stephen Leith
Sent: Friday, November 22, 2013 9:06 AM
To: arslist@ARSLIST.ORG
Subject: ServiceNow

Hi everyone.

Does anybody know of a ServiceNow equivalent of the ARS list?

Stephen Leith

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Are, and have been for 20 years"

Private and confidential as detailed here: 
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link, please e-mail sender.

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