RESOLVED RE: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-06 Thread Ray Palla 
Good info.  Keep up the keen eye.

 

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Saturday, April 06, 2013 7:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Excellent!  Glad I could help.  I have been meaning to look up the
difference between Modify/Display and Modify Directly/Display/Directly.  I
remember seeing them when they were introduced but don't remember their
purpose.

 

I like the look and feel of Inline too so I understand :)

 

Jason

 

On Sat, Apr 6, 2013 at 5:34 PM, Ray Palla  wrote:

** 

BINGO!

 

You've helped me find the-err-of-my-ways.  Thanks Jason.

 

The only thing I had wrong was the selection 'Window Type' for the Window
Open action.  I was using "Modify Directly" and changing it to simply
"Modify" allowed the On-Load actions to run.  I still don't understand the
difference between the two?  But it works.

 

Thank you very much. I know it may seem trivial, but the look and feel of
the View Field display really makes our custom app run perfectly and quite
attractively.

 

Have a weekend!

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Saturday, April 06, 2013 6:53 PM


To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

No problem at all.  It is fun to try and figure it out.

 

My best guess is there has to be something in how the form is being opened
in the VF since it works when opening the form directly.

 

Here is a screenshot of an AL that opens a form Inline and the Inline form's
Window Loaded ALs fire.

 

 

 

Jason

On Sat, Apr 6, 2013 at 4:14 PM, Ray Palla  wrote:

** 

I have tried that, but unfortunately can't get the message to display.

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-06 Thread Jason Miller 
Excellent!  Glad I could help.  I have been meaning to look up the
difference between Modify/Display and Modify Directly/Display/Directly.  I
remember seeing them when they were introduced but don't remember their
purpose.

I like the look and feel of Inline too so I understand :)

Jason


On Sat, Apr 6, 2013 at 5:34 PM, Ray Palla  wrote:

> **
>
> BINGO!
>
> ** **
>
> You’ve helped me find the-err-of-my-ways.  Thanks Jason.
>
> ** **
>
> The only thing I had wrong was the selection ‘Window Type’ for the Window
> Open action.  I was using “Modify Directly” and changing it to simply
> “Modify” allowed the On-Load actions to run.  I still don’t understand the
> difference between the two?  But it works.
>
> ** **
>
> Thank you very much… I know it may seem trivial, but the look and feel of
> the View Field display really makes our custom app run perfectly and quite
> attractively.
>
> ** **
>
> Have a weekend!
>
> r
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
> *Sent:* Saturday, April 06, 2013 6:53 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: On-Load Active Link in a view field Window, ITSM 7.6.04
>
> ** **
>
> ** 
>
> No problem at all.  It is fun to try and figure it out.
>
> ** **
>
> My best guess is there has to be something in how the form is being opened
> in the VF since it works when opening the form directly.
>
> ** **
>
> Here is a screenshot of an AL that opens a form Inline and the Inline
> form's Window Loaded ALs fire.
>
> ** **
>
> [image: Inline image 1]
>
> ** **
>
> ** **
>
> Jason
>
> On Sat, Apr 6, 2013 at 4:14 PM, Ray Palla  wrote:***
> *
>
> ** 
>
> I have tried that, but unfortunately can’t get the message to display…
>
>  
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
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"Where the Answers Are, and have been for 20 years"

Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-06 Thread Ray Palla 
I have tried that, but unfortunately can't get the message to display.

 

Here is the scenario;

 

On a Console, click a navigation button that:  Un-hides a View Field and
Opens a Window (Remedy form) into it.

I have an Active Link that runs On-Load.  From the User Tool or just opening
the form directly in the web client, the active link fires, displaying the
message.  When opening the form in the View Field, the Active Link (I've
also tried EVENTs) does not fire.

 

Thanks for taking the time to review this one, Jason. Any other ideas?

 

This method of opening a window is our preferred way of displaying this
particular form because it is more controllable, more visually pleasing, and
uses fewer resources than opening another Browser window;

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Saturday, April 06, 2013 5:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

I just checked one of the forms I use only Inline and all of the AL that
setup the form are working with Window Loaded.  None of them are use Display
or Window Open.

 

This system was build 7.6.04 and upgraded to 8.0 and then 8.1.  It has
worked the whole time.  Sorry that doesn't help you figure out why it isn't
working but confirms that it can work.

 

So as a simple test if you have an AL that doesn't have a Run If, fires on
Windows Loaded and just has a Message action; does that message popup?

 

BTW, sending events should work.  I have some ALs that refresh table fields
on the form behind my Inline form by using events.

 

Jason

 

On Sat, Apr 6, 2013 at 2:50 PM, Ray Palla  wrote:

** 

Jason;

 

Yes, it is an Inline form. very much like the Incident Management Console
loads the Incident form.  Still can't get any On-Load actions to fire.

 

It would be nice if workflow could be called from the Load Window active
link.  I still think there has to be a way to make it happen, but I just
haven't discovered it yet.

 

Thanks;

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Saturday, April 06, 2013 3:45 PM


To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Are you loading a MT URL into a View Field or using Inline Forms
<https://docs.bmc.com/docs/display/public/ars8000/Inline+forms> ?  If you
are not taking advantage of Inline Forms you may want to consider it.

 

If you are loading the View Field with a URL are specifying the MODE?  A URL
will open a form in search mode by default which might change behavior from
what you expect.


Jason

 

On Fri, Apr 5, 2013 at 3:38 PM, Ray Palla  wrote:

** 

You're right on all accounts, Joe, except that I'm not just opening a
window, I'm opening into a View Field.  None of the On-Load, On-Open,
On-Display ALs work.  And since the View Field is neither a Child or Parent,
the Send-Event run processes fail as well. Even with the "*" option.

 

I couldn't get the example from the manuals or help files to work either.
Does anyone know if this is fixed in v8?  My only option that I can see is
to Open stand-alone Window, but that isn't as controllable.

 

Anyone else?

 

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, April 05, 2013 4:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Is your trigger on window open or loaded? If you are using any default
values in your workflow, these are not loaded on window open, but on window
loaded. That could be one possible cause without knowing the flow of your
triggers and events you are working with when you open that form.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla
Sent: Friday, April 05, 2013 11:03 AM
To: arslist@ARSLIST.ORG
Subject: On-Load Active Link in a view field Window, ITSM 7.6.04

 

TGIF;

 

Ok, I've read all the docs and I still can't seem to make it work.

 

In a Console, I have a view field that a form window opens into.  I want to
run an Active Link on-load.  I've tried Send-Event and everything I can
imagine, but no worky?

 

What am I missing?  Anyone?

r

 


Ray Palla
Sr. IT/Remedy Consultant 

http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg





Mobile: 512-917-1739
Time Zone: Central

Email:  <mailto:ray.pa...@insona.com> ray.pa...@insona.com
http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif Professional
Profile <http://www.linkedin.com/pub/1/544/598> 

 <http://www.INSONA.com> INSONA Corporation
1201 Berry Lane
<http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX
+77074%2CUSA&hl=en> 
Geor

Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-06 Thread Jason Miller 
I just checked one of the forms I use only Inline and all of the AL that
setup the form are working with Window Loaded.  None of them are use
Display or Window Open.

This system was build 7.6.04 and upgraded to 8.0 and then 8.1.  It has
worked the whole time.  Sorry that doesn't help you figure out why it isn't
working but confirms that it can work.

So as a simple test if you have an AL that doesn't have a Run If, fires on
Windows Loaded and just has a Message action; does that message popup?

BTW, sending events should work.  I have some ALs that refresh table fields
on the form behind my Inline form by using events.

Jason


On Sat, Apr 6, 2013 at 2:50 PM, Ray Palla  wrote:

> **
>
> Jason;
>
> ** **
>
> Yes, it is an Inline form… very much like the Incident Management Console
> loads the Incident form.  Still can’t get any On-Load actions to fire.
>
> ** **
>
> It would be nice if workflow could be called from the Load Window active
> link.  I still think there has to be a way to make it happen, but I just
> haven’t discovered it yet.
>
> ** **
>
> Thanks;
>
> r
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
> *Sent:* Saturday, April 06, 2013 3:45 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: On-Load Active Link in a view field Window, ITSM 7.6.04
>
> ** **
>
> ** 
>
> Are you loading a MT URL into a View Field or using Inline 
> Forms<https://docs.bmc.com/docs/display/public/ars8000/Inline+forms>?
>  If you are not taking advantage of Inline Forms you may want to consider
> it.
>
> ** **
>
> If you are loading the View Field with a URL are specifying the MODE?  A
> URL will open a form in search mode by default which might change behavior
> from what you expect.
>
>
> Jason
>
> ** **
>
> On Fri, Apr 5, 2013 at 3:38 PM, Ray Palla  wrote:***
> *
>
> ** 
>
> You’re right on all accounts, Joe, except that I’m not just opening a
> window, I’m opening into a View Field.  None of the On-Load, On-Open,
> On-Display ALs work.  And since the View Field is neither a Child or
> Parent, the Send-Event run processes fail as well… Even with the “*” option.
> 
>
>  
>
> I couldn’t get the example from the manuals or help files to work either.
> Does anyone know if this is fixed in v8?  My only option that I can see is
> to Open stand-alone Window, but that isn’t as controllable.
>
>  
>
> Anyone else?
>
>  
>
> r****
>
>  ****
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza
> *Sent:* Friday, April 05, 2013 4:11 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: On-Load Active Link in a view field Window, ITSM 7.6.04
>
>  
>
> ** 
>
> Is your trigger on window open or loaded? If you are using any default
> values in your workflow, these are not loaded on window open, but on window
> loaded. That could be one possible cause without knowing the flow of your
> triggers and events you are working with when you open that form.****
>
>  ****
>
> Joe
>
>  
> --
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Ray Palla
> *Sent:* Friday, April 05, 2013 11:03 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* On-Load Active Link in a view field Window, ITSM 7.6.04
>
>  
>
> TGIF;
>
>  
>
> Ok, I’ve read all the docs and I still can’t seem to make it work.
>
>  
>
> In a Console, I have a view field that a form window opens into.  I want
> to run an Active Link on-load.  I’ve tried Send-Event and everything I can
> imagine, but no worky?
>
>  
>
> What am I missing?  Anyone?
>
> r
>
>  
>
> *Ray Palla*
> Sr. IT/Remedy Consultant 
>
> [image: http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg]
>
> 
>
> *Mobile:* 512-917-1739
> *Time Zone:* Central
>
> *Email:* ray.pa...@insona.com
> [image: http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif] 
> *Professional
> Profile <http://www.linkedin.com/pub/1/544/598>*
>
> *INSONA Corporation*
> <http://www.INSONA.com>1201 Berry Lane
>
> <http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX+77074%2CUSA&hl=en>Georgetown,
> TX
>
> 78626-3832 USA
> Infrastructure Solutions - Network Applications 
>
>  
>
>  
>
>  
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
> "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
<><><>

Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-06 Thread Ray Palla 
Jason;

 

Yes, it is an Inline form. very much like the Incident Management Console
loads the Incident form.  Still can't get any On-Load actions to fire.

 

It would be nice if workflow could be called from the Load Window active
link.  I still think there has to be a way to make it happen, but I just
haven't discovered it yet.

 

Thanks;

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Saturday, April 06, 2013 3:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Are you loading a MT URL into a View Field or using Inline Forms
<https://docs.bmc.com/docs/display/public/ars8000/Inline+forms> ?  If you
are not taking advantage of Inline Forms you may want to consider it.

 

If you are loading the View Field with a URL are specifying the MODE?  A URL
will open a form in search mode by default which might change behavior from
what you expect.


Jason

 

On Fri, Apr 5, 2013 at 3:38 PM, Ray Palla  wrote:

** 

You're right on all accounts, Joe, except that I'm not just opening a
window, I'm opening into a View Field.  None of the On-Load, On-Open,
On-Display ALs work.  And since the View Field is neither a Child or Parent,
the Send-Event run processes fail as well. Even with the "*" option.

 

I couldn't get the example from the manuals or help files to work either.
Does anyone know if this is fixed in v8?  My only option that I can see is
to Open stand-alone Window, but that isn't as controllable.

 

Anyone else?

 

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, April 05, 2013 4:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Is your trigger on window open or loaded? If you are using any default
values in your workflow, these are not loaded on window open, but on window
loaded. That could be one possible cause without knowing the flow of your
triggers and events you are working with when you open that form.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla
Sent: Friday, April 05, 2013 11:03 AM
To: arslist@ARSLIST.ORG
Subject: On-Load Active Link in a view field Window, ITSM 7.6.04

 

TGIF;

 

Ok, I've read all the docs and I still can't seem to make it work.

 

In a Console, I have a view field that a form window opens into.  I want to
run an Active Link on-load.  I've tried Send-Event and everything I can
imagine, but no worky?

 

What am I missing?  Anyone?

r

 


Ray Palla
Sr. IT/Remedy Consultant 

http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg





Mobile: 512-917-1739
Time Zone: Central

Email:  <mailto:ray.pa...@insona.com> ray.pa...@insona.com
http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif Professional
Profile <http://www.linkedin.com/pub/1/544/598> 

 <http://www.INSONA.com> INSONA Corporation
1201 Berry Lane
<http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX
+77074%2CUSA&hl=en> 
Georgetown, TX

78626-3832 USA
Infrastructure Solutions - Network Applications 


 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
"Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
<><><>

Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-06 Thread Jason Miller 
Are you loading a MT URL into a View Field or using Inline
Forms<https://docs.bmc.com/docs/display/public/ars8000/Inline+forms>?
 If you are not taking advantage of Inline Forms you may want to consider
it.

If you are loading the View Field with a URL are specifying the MODE?  A
URL will open a form in search mode by default which might change behavior
from what you expect.

Jason


On Fri, Apr 5, 2013 at 3:38 PM, Ray Palla  wrote:

> **
>
> You’re right on all accounts, Joe, except that I’m not just opening a
> window, I’m opening into a View Field.  None of the On-Load, On-Open,
> On-Display ALs work.  And since the View Field is neither a Child or
> Parent, the Send-Event run processes fail as well… Even with the “*” option.
> 
>
> ** **
>
> I couldn’t get the example from the manuals or help files to work either.
> Does anyone know if this is fixed in v8?  My only option that I can see is
> to Open stand-alone Window, but that isn’t as controllable.
>
> ** **
>
> Anyone else?
>
> ** **
>
> r
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza
> *Sent:* Friday, April 05, 2013 4:11 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: On-Load Active Link in a view field Window, ITSM 7.6.04
>
> ** **
>
> ** 
>
> Is your trigger on window open or loaded? If you are using any default
> values in your workflow, these are not loaded on window open, but on window
> loaded. That could be one possible cause without knowing the flow of your
> triggers and events you are working with when you open that form.
>
> ** **
>
> Joe
>
> ** **
> --
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG ] *On Behalf Of *Ray Palla
> *Sent:* Friday, April 05, 2013 11:03 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* On-Load Active Link in a view field Window, ITSM 7.6.04
>
> ** **
>
> TGIF;
>
> ** **
>
> Ok, I’ve read all the docs and I still can’t seem to make it work.
>
> ** **
>
> In a Console, I have a view field that a form window opens into.  I want
> to run an Active Link on-load.  I’ve tried Send-Event and everything I can
> imagine, but no worky?
>
> ** **
>
> What am I missing?  Anyone?
>
> r
>
> ** **
>
> *Ray Palla*
> Sr. IT/Remedy Consultant 
>
> [image: http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg]
>
> 
>
> *Mobile:* 512-917-1739
> *Time Zone:* Central
>
> *Email:* ray.pa...@insona.com
> [image: http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif] 
> *Professional
> Profile <http://www.linkedin.com/pub/1/544/598>*
>
> *INSONA Corporation*
> <http://www.INSONA.com>1201 Berry Lane
>
> <http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX+77074%2CUSA&hl=en>Georgetown,
> TX
>
> 78626-3832 USA
> Infrastructure Solutions - Network Applications 
>
>  
>
> ** **
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
> "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
<><><>

Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-05 Thread Ray Palla 
You're right on all accounts, Joe, except that I'm not just opening a
window, I'm opening into a View Field.  None of the On-Load, On-Open,
On-Display ALs work.  And since the View Field is neither a Child or Parent,
the Send-Event run processes fail as well. Even with the "*" option.

 

I couldn't get the example from the manuals or help files to work either.
Does anyone know if this is fixed in v8?  My only option that I can see is
to Open stand-alone Window, but that isn't as controllable.

 

Anyone else?

 

r

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Friday, April 05, 2013 4:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: On-Load Active Link in a view field Window, ITSM 7.6.04

 

** 

Is your trigger on window open or loaded? If you are using any default
values in your workflow, these are not loaded on window open, but on window
loaded. That could be one possible cause without knowing the flow of your
triggers and events you are working with when you open that form.

 

Joe

 

  _  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla
Sent: Friday, April 05, 2013 11:03 AM
To: arslist@ARSLIST.ORG
Subject: On-Load Active Link in a view field Window, ITSM 7.6.04

 

TGIF;

 

Ok, I've read all the docs and I still can't seem to make it work.

 

In a Console, I have a view field that a form window opens into.  I want to
run an Active Link on-load.  I've tried Send-Event and everything I can
imagine, but no worky?

 

What am I missing?  Anyone?

r

 


Ray Palla
Sr. IT/Remedy Consultant 

http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg





Mobile: 512-917-1739
Time Zone: Central

Email:  <mailto:ray.pa...@insona.com> ray.pa...@insona.com
http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif Professional
Profile <http://www.linkedin.com/pub/1/544/598> 

 <http://www.INSONA.com> INSONA Corporation
1201 Berry Lane
<http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX
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Georgetown, TX

78626-3832 USA
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Re: On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-05 Thread Joe D'Souza 
Is your trigger on window open or loaded? If you are using any default
values in your workflow, these are not loaded on window open, but on window
loaded. That could be one possible cause without knowing the flow of your
triggers and events you are working with when you open that form.

 

Joe

 

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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ray Palla
Sent: Friday, April 05, 2013 11:03 AM
To: arslist@ARSLIST.ORG
Subject: On-Load Active Link in a view field Window, ITSM 7.6.04

 

TGIF;

 

Ok, I've read all the docs and I still can't seem to make it work.

 

In a Console, I have a view field that a form window opens into.  I want to
run an Active Link on-load.  I've tried Send-Event and everything I can
imagine, but no worky?

 

What am I missing?  Anyone?

r

 


Ray Palla
Sr. IT/Remedy Consultant 

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Mobile: 512-917-1739
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Profile <http://www.linkedin.com/pub/1/544/598> 

 <http://www.INSONA.com> INSONA Corporation
1201 Berry Lane
<http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX
+77074%2CUSA&hl=en> 
Georgetown, TX

78626-3832 USA
Infrastructure Solutions - Network Applications 


 

 

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

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On-Load Active Link in a view field Window, ITSM 7.6.04

2013-04-05 Thread Ray Palla 
TGIF;

 

Ok, I've read all the docs and I still can't seem to make it work.

 

In a Console, I have a view field that a form window opens into.  I want to
run an Active Link on-load.  I've tried Send-Event and everything I can
imagine, but no worky?

 

What am I missing?  Anyone?



r

 


Ray Palla
Sr. IT/Remedy Consultant 

http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg





Mobile: 512-917-1739
Time Zone: Central

Email:   ray.pa...@insona.com
http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif
 Professional Profile

  INSONA Corporation
1201 Berry Lane
 
Georgetown, TX

78626-3832 USA
Infrastructure Solutions - Network Applications 


 



 


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