Re: AR System Email Error Logs
Email ID is the field that links the two records together (same field on both forms). If you don't find the corresponding e-mail in the email messages form, it's possible that that record has been deleted. OOB, the errors form does not get cleaned up when an email gets removed from the email messages form (I added a filter on our system to fix that and keep the email errors form from getting filled up with error messages that no longer have a corresponding e-mail in the messages form). Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 10:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AR System Email Error Logs
Hi Lisa, Error messages in the AR System Email Error Log are already linked with the associated message in AR System Email Message. You have to select Yes for the Display Advanced Options: on the Email Messages record then the [Error] tab will show. On the table field, the error from the Error Log will show. The Table qualification is $Email ID$ = 'Email ID' HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 9:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AR System Email Error Logs
Thanks, so what happens if the email id on the AR System Email Error Logs form doesn't match anything on the AR System Email Messages form. We don't delete the email messages records. Do some errors happen that are so severe that an Email Message record is not created? Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Hi Lisa, Error messages in the AR System Email Error Log are already linked with the associated message in AR System Email Message. You have to select Yes for the Display Advanced Options: on the Email Messages record then the [Error] tab will show. On the table field, the error from the Error Log will show. The Table qualification is $Email ID$ = 'Email ID' HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 9:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AR System Email Error Logs
Yes, there some instances where an error would cause the Email Message to get deleted. This is more prone to occur on inbound messages. For example, if an inbound email is supposed to generate a new incident (or other application record) on submit to the Email Message form, and there is a required field value missing (or some other invalid value), the transaction will rollback and the email message will be deleted. In this case however, the error should still appear in the error log. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Thanks, so what happens if the email id on the AR System Email Error Logs form doesn't match anything on the AR System Email Messages form. We don't delete the email messages records. Do some errors happen that are so severe that an Email Message record is not created? Lisa _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Hi Lisa, Error messages in the AR System Email Error Log are already linked with the associated message in AR System Email Message. You have to select Yes for the Display Advanced Options: on the Email Messages record then the [Error] tab will show. On the table field, the error from the Error Log will show. The Table qualification is $Email ID$ = 'Email ID' HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 9:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AR System Email Error Logs
Do you think this happens with Outbound messages too? I have some errors with our outbound mailbox as well. Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Yes, there some instances where an error would cause the Email Message to get deleted. This is more prone to occur on inbound messages. For example, if an inbound email is supposed to generate a new incident (or other application record) on submit to the Email Message form, and there is a required field value missing (or some other invalid value), the transaction will rollback and the email message will be deleted. In this case however, the error should still appear in the error log. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Thanks, so what happens if the email id on the AR System Email Error Logs form doesn't match anything on the AR System Email Messages form. We don't delete the email messages records. Do some errors happen that are so severe that an Email Message record is not created? Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Hi Lisa, Error messages in the AR System Email Error Log are already linked with the associated message in AR System Email Message. You have to select Yes for the Display Advanced Options: on the Email Messages record then the [Error] tab will show. On the table field, the error from the Error Log will show. The Table qualification is $Email ID$ = 'Email ID' HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 9:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AR System Email Error Logs
I believe this would only be the case for inbound since the error is generated by the AR System Email Daemon. For outbound, there's no application validation the needs to take place on submit to the Email Messages form via a Notify action. As far as the 110044 error you are troubleshooting, it sounds like you don't have an outbound mailbox configured as the Default. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Do you think this happens with Outbound messages too? I have some errors with our outbound mailbox as well. Lisa _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Yes, there some instances where an error would cause the Email Message to get deleted. This is more prone to occur on inbound messages. For example, if an inbound email is supposed to generate a new incident (or other application record) on submit to the Email Message form, and there is a required field value missing (or some other invalid value), the transaction will rollback and the email message will be deleted. In this case however, the error should still appear in the error log. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Thanks, so what happens if the email id on the AR System Email Error Logs form doesn't match anything on the AR System Email Messages form. We don't delete the email messages records. Do some errors happen that are so severe that an Email Message record is not created? Lisa _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Hi Lisa, Error messages in the AR System Email Error Log are already linked with the associated message in AR System Email Message. You have to select Yes for the Display Advanced Options: on the Email Messages record then the [Error] tab will show. On the table field, the error from the Error Log will show. The Table qualification is $Email ID$ = 'Email ID' HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 9:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: AR System Email Error Logs
That's another puzzler, our outgoing mailbox has Yes for the field Default Outgoing Mailbox But we don't have anything in the Default Addressing Fields Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 2:44 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** I believe this would only be the case for inbound since the error is generated by the AR System Email Daemon. For outbound, there's no application validation the needs to take place on submit to the Email Messages form via a Notify action. As far as the 110044 error you are troubleshooting, it sounds like you don't have an outbound mailbox configured as the Default. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 11:04 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Do you think this happens with Outbound messages too? I have some errors with our outbound mailbox as well. Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Yes, there some instances where an error would cause the Email Message to get deleted. This is more prone to occur on inbound messages. For example, if an inbound email is supposed to generate a new incident (or other application record) on submit to the Email Message form, and there is a required field value missing (or some other invalid value), the transaction will rollback and the email message will be deleted. In this case however, the error should still appear in the error log. Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Thanks, so what happens if the email id on the AR System Email Error Logs form doesn't match anything on the AR System Email Messages form. We don't delete the email messages records. Do some errors happen that are so severe that an Email Message record is not created? Lisa From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: Tuesday, February 02, 2010 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: AR System Email Error Logs ** Hi Lisa, Error messages in the AR System Email Error Log are already linked with the associated message in AR System Email Message. You have to select Yes for the Display Advanced Options: on the Email Messages record then the [Error] tab will show. On the table field, the error from the Error Log will show. The Table qualification is $Email ID$ = 'Email ID' HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa Sent: Tuesday, February 02, 2010 9:45 AM To: arslist@ARSLIST.ORG Subject: AR System Email Error Logs ** Is there anyway to link a record in the AR System Email Error Log to a record in the AR System Email Messages Form? I tried the Mailbox ID, and Email ID fields and I'm not getting anything. I'd like to know which message is causing errors. I looked at the Time Stamp on the Error Log record and I don't see ANYTHING that rejected or shows any errors within that timeframe. I'm looking at an error 110044 Mailbox Name is missing and no default Mailbox has been configured ARS 7.1 p7 Windows 2003 Oracle 10g Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax lisa.ke...@tycoelectronics.com _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
