Re: aradmin crashes
Title: Re: aradmin crashes ** many thanks to those who didn't answer to my first post. To those who said all the useless stuff: 1- i don't read anything valuable in your mails 2- your agressivity makes me think maybe it's better i simply leave this forum and look on some other places for help, when needed 3- i understand you try to promote yourself, but your marketing is amateurism and as a recruter myself, i would prefer a friendly newbie than a rude professional 4- trying to give a lesson with such an attitude, you'll never make it 5- the fact i don't care about the problem i had is because i believe it has nothing to do with the ar tools. i believe it is due to my underlying os which is not the concern of this forum. so i would prefer not to bother people for nothing rm Shellman, David wrote: I agree with Roger. I install each version of the user and admin tools in separate directories. Taking extreme care with which versions of the admin tool I use. No harm using a newer version admin tool to look at an installed instance. It's when a modification happens that can cause issues. Like other admins on this list I have had to scramble to repair an issue caused by what was an inadvertent change that I made using a newer admin tool. Sometimes simply opening the form with the newer tool will cause changes that need to be saved. In my case I said yes to the save even though I had made no form changes. Everything seemed ok but suddenly we had issues with the web display of the form which caused a scramble to repair the damage. We can only offer advice often gained by years of experience. Many on this list have worked with version 3.x to newer. Some even go back to 1.x. It's completely up to you on what you do with our advice. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
Re: aradmin crashes
Well I guess that's your choice. Good luck with your future endeavors. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Sent: Wed Apr 16 02:47:53 2008 Subject: Re: aradmin crashes ** many thanks to those who didn't answer to my first post. To those who said all the useless stuff: 1- i don't read anything valuable in your mails 2- your agressivity makes me think maybe it's better i simply leave this forum and look on some other places for help, when needed 3- i understand you try to promote yourself, but your marketing is amateurism and as a recruter myself, i would prefer a friendly newbie than a rude professional 4- trying to give a lesson with such an attitude, you'll never make it 5- the fact i don't care about the problem i had is because i believe it has nothing to do with the ar tools. i believe it is due to my underlying os which is not the concern of this forum. so i would prefer not to bother people for nothing rm Shellman, David wrote: I agree with Roger. I install each version of the user and admin tools in separate directories. Taking extreme care with which versions of the admin tool I use. No harm using a newer version admin tool to look at an installed instance. It's when a modification happens that can cause issues. Like other admins on this list I have had to scramble to repair an issue caused by what was an inadvertent change that I made using a newer admin tool. Sometimes simply opening the form with the newer tool will cause changes that need to be saved. In my case I said yes to the save even though I had made no form changes. Everything seemed ok but suddenly we had issues with the web display of the form which caused a scramble to repair the damage. We can only offer advice often gained by years of experience. Many on this list have worked with version 3.x to newer. Some even go back to 1.x. It's completely up to you on what you do with our advice. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___
Re: aradmin crashes
This is a multi-part message in MIME format. Ok...nothing like a good rant thread to draw my attention... I re-read what RM wrote...and I don't get it. Why are y'all busting his chops? Seemed like a rather innocuous question to me. But then, what do I know? I'm 97% water. ;) Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Shellman, David Sent: Wednesday, April 16, 2008 12:36 AM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes Well I guess that's your choice. Good luck with your future endeavors. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: aradmin crashes
I'm not busting his/her chops (I honestly don't know the gender involved, since (s)he hasn't provided an actual name from which one might derive same). (S)he stated that (s)he was unhappy with the level of free service provided here, and indicated a desire to find same elsewhere. Dave and I were simply stating that leaving was one option available, and that no one would stop him/her from doing so. The same is true of staying. (S)he is free to choose whichever fits him/her best. Rick On Wed, Apr 16, 2008 at 2:48 PM, Chris Woyton [EMAIL PROTECTED] wrote: Ok...nothing like a good rant thread to draw my attention... I re-read what RM wrote...and I don't get it. Why are y'all busting his chops? Seemed like a rather innocuous question to me. But then, what do I know? I'm 97% water. ;) Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Shellman, David Sent: Wednesday, April 16, 2008 12:36 AM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes Well I guess that's your choice. Good luck with your future endeavors. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: aradmin crashes
Also as I saw it: (S)he asked the question. (S)he got some answers. A few of those had a jab or two. Why the initial jabs..I don't know. I don't care for these silly nicknames instead of real names either, but hey, to each his own. Anyway, (S)he replied back and threw a jab of his/her own in. That's ok in my book too.get jabbed at, you can jab back. But then (S)He discounted some of the answers provided as being either untrue (I don't believe the admin tool could break your server.) and/or a waste of time. That's the part that I didn't care for. (S)he's in a pinch, asks a question and then scoffs at the answers? I mean it's not like they him/her to go on a virtual Snipe hunt.. If you ask a question and get replies from these good folks, don't come back and tell them that their ideas/thoughts/replies are useless or untrue. MTCW, Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, April 16, 2008 6:20 PM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes ** I'm not busting his/her chops (I honestly don't know the gender involved, since (s)he hasn't provided an actual name from which one might derive same). (S)he stated that (s)he was unhappy with the level of free service provided here, and indicated a desire to find same elsewhere. Dave and I were simply stating that leaving was one option available, and that no one would stop him/her from doing so. The same is true of staying. (S)he is free to choose whichever fits him/her best. Rick On Wed, Apr 16, 2008 at 2:48 PM, Chris Woyton [EMAIL PROTECTED] wrote: Ok...nothing like a good rant thread to draw my attention... I re-read what RM wrote...and I don't get it. Why are y'all busting his chops? Seemed like a rather innocuous question to me. But then, what do I know? I'm 97% water. ;) Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: aradmin crashes
I agree that there were some unkind remarks made. Actually on several sides. I have experienced an issue where I inadvertently made a change with a newer admin tool and it broke my production instance. Again we can offer advice. It's up to the individual to accept it or not. I'm getting too old to make it a big deal. The moon continues on it's path around the earth. The earth continues on it's path around the sun. Another sun rise will happen tomorrow. Tomorrow I will offer some more advice and it will be accepted or not. Life moves on. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Sent: Wed Apr 16 18:19:32 2008 Subject: Re: aradmin crashes ** I'm not busting his/her chops (I honestly don't know the gender involved, since (s)he hasn't provided an actual name from which one might derive same). (S)he stated that (s)he was unhappy with the level of free service provided here, and indicated a desire to find same elsewhere. Dave and I were simply stating that leaving was one option available, and that no one would stop him/her from doing so. The same is true of staying. (S)he is free to choose whichever fits him/her best. Rick On Wed, Apr 16, 2008 at 2:48 PM, Chris Woyton [EMAIL PROTECTED] wrote: Ok...nothing like a good rant thread to draw my attention... I re-read what RM wrote...and I don't get it. Why are y'all busting his chops? Seemed like a rather innocuous question to me. But then, what do I know? I'm 97% water. ;) Chris Woyton -Original Message- From: Action Request System discussion list(ARSList) __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___
Re: aradmin crashes
** why do you guys get so exited about small things?!? First rule my grandma taught me: "if you don't try you will never learn" Second rule is from Nitzsche. You know the philosopher: "everything that doesn't kill you, makes you stronger" I don't believe the admin tool could break your server. Someone else does have anything to add on this? I think it will appreciated by everyone. For your info Susan: I am using the admin tool and the user tool both in version 6.3 latest patch against a server version 6.00.01 patch 1454. This for at least one year without any issue against my server. You could even run 2 different versions of the admin tool against a lower server. At the same time ;-) Finally, Warren, just to put you at rest: there is no need to hack the Windows registry. The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons, but as a matter of fact I am able to use again the admin tool version 6 without problem. rm Warren Baltimore wrote: first off. Try to do a full uninstall first. You may need to clean out your registry also. Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? On 4/14/08, Susan Palmer [EMAIL PROTECTED] wrote: Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac [EMAIL PROTECTED] wrote: dear listers, we have arsystem server 6.001 patch 1454. Because of a migration plan, and in order to test, I installed aradmin Version 7.1.00 and is working fine against my 6.001 But since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. I can still check/manage licences. Also I can read server info and so on. Everything can be opened (AL, filters, ...) It's only when I try to open a form that I get an error message such as: "The instruction at "0x04a7e833" referenced memory at "0x0044". The memory could not be "read". Click on OK to terminate the program Click on CANCEL to debug the program" Any idea why that happens and how to get ride of it. Because now that I tested and saw the ARAdmin 7 I'd like to get back to my previous aradmin. Many thanks rm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
Re: aradmin crashes
RM, I have a feeling you are relatively new to this forum. If that is not the case please accept my apologies. However, one thing you will find out about most of us 'old-timers' is we try to give you the best advice we can. That being said, Susan was just trying to warn you about the dangers of using a higher version admin tool against a lower version server. There are many of us, including myself, that have paid dear penalties for doing this. Having to upgrade your server on the fly because using a higher version admin tool corrupted your data dictionary is no fun. If you have been doing this for a while then you are on of the fortunate ones in my book. As for have multiple versions of admin tools loaded at the present time I have two. What I have always done is load them in different directories. Finally, as for not wanting to know nor caring about the technical reasons as to why this all of sudden started working again, well all I can say is I am glad we are not colleagues. Continued good luck to you in your future Remedy endeavors. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remedy Maniac Sent: Tuesday, April 15, 2008 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes why do you guys get so exited about small things?!? First rule my grandma taught me: if you don't try you will never learn Second rule is from Nitzsche. You know the philosopher: everything that doesn't kill you, makes you stronger I don't believe the admin tool could break your server. Someone else does have anything to add on this? I think it will appreciated by everyone. For your info Susan: I am using the admin tool and the user tool both in version 6.3 latest patch against a server version 6.00.01 patch 1454. This for at least one year without any issue against my server. You could even run 2 different versions of the admin tool against a lower server. At the same time ;-) Finally, Warren, just to put you at rest: there is no need to hack the Windows registry. The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons, but as a matter of fact I am able to use again the admin tool version 6 without problem. rm Warren Baltimore wrote: first off. Try to do a full uninstall first. You may need to clean out your registry also. Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? On 4/14/08, Susan Palmer [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: dear listers, we have arsystem server 6.001 patch 1454. Because of a migration plan, and in order to test, I installed aradmin Version 7.1.00 and is working fine against my 6.001 But since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. I can still check/manage licences. Also I can read server info and so on. Everything can be opened (AL, filters, ...) It's only when I try to open a form that I get an error message such as: The instruction at 0x04a7e833 referenced memory at 0x0044. The memory could not be read. Click on OK to terminate the program Click on CANCEL to debug the program Any idea why that happens and how to get ride of it. Because now that I tested and saw the ARAdmin 7 I'd like to get back to my previous aradmin. Many thanks rm
Re: aradmin crashes
I agree with Roger. I install each version of the user and admin tools in separate directories. Taking extreme care with which versions of the admin tool I use. No harm using a newer version admin tool to look at an installed instance. It's when a modification happens that can cause issues. Like other admins on this list I have had to scramble to repair an issue caused by what was an inadvertent change that I made using a newer admin tool. Sometimes simply opening the form with the newer tool will cause changes that need to be saved. In my case I said yes to the save even though I had made no form changes. Everything seemed ok but suddenly we had issues with the web display of the form which caused a scramble to repair the damage. We can only offer advice often gained by years of experience. Many on this list have worked with version 3.x to newer. Some even go back to 1.x. It's completely up to you on what you do with our advice. Dave - [EMAIL PROTECTED] (Wireless) - Original Message - From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Sent: Tue Apr 15 10:15:15 2008 Subject: Re: aradmin crashes ** RM, I have a feeling you are relatively new to this forum. If that is not the case please accept my apologies. However, one thing you will find out about most of us ‘old-timers’ is we try to give you the best advice we can. That being said, Susan was just trying to warn you about the dangers of using a higher version admin tool against a lower version server. There are many of us, including myself, that have paid dear penalties for doing this. Having to upgrade your server on the fly because using a higher version admin tool corrupted your data dictionary is no fun. If you have been doing this for a while then you are on of the fortunate ones in my book. As for have multiple versions of admin tools loaded at the present time I have two. What I have always done is load them in different directories. Finally, as for not wanting to know nor caring about the technical reasons as to why this all of sudden started working again, well all I can say is I am glad we are not colleagues. Continued good luck to you in your future Remedy endeavors. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk: 813-348-2556 Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remedy Maniac Sent: Tuesday, April 15, 2008 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes why do you guys get so exited about small things?!? First rule my grandma taught me: if you don't try you will never learn Second rule is from Nitzsche. You know the philosopher: everything that doesn't kill you, makes you stronger I don't believe the admin tool could break your server. Someone else does have anything to add on this? I think it will appreciated by everyone. For your info Susan: I am using the admin tool and the user tool both in version 6.3 latest patch against a server version 6.00.01 patch 1454. This for at least one year without any issue against my server. You could even run 2 different versions of the admin tool against a lower server. At the same time ;-) Finally, Warren, just to put you at rest: there is no need to hack the Windows registry. The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons, but as a matter of fact I am able to use again the admin tool version 6 without problem. rm Warren Baltimore wrote: first off. Try to do a full uninstall first. You may need to clean out your registry also. Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? On 4/14/08, Susan Palmer [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac [EMAIL PROTECTED] mailto:[EMAIL PROTECTED
Re: aradmin crashes
In the recent versions - post 6.0.x, I have known that certain newer versions of Admin Tool work with older versions of the server. However, that is the exception and not the rule (in my book). Again, as David mentioned take it for what it's worth. I have heard somewhere -- Experience is the best teacher, but more importantly As long as it is someone else's experience. That is what this forum offers, which is absolutely invaluable!! Cheers, -- Shyam - Original Message - From: Remedy Maniac Newsgroups: gmane.comp.crm.arsystem.general To: arslist@ARSLIST.ORG Sent: Tuesday, April 15, 2008 6:58 AM Subject: Re: aradmin crashes ** why do you guys get so exited about small things?!? First rule my grandma taught me: if you don't try you will never learn Second rule is from Nitzsche. You know the philosopher: everything that doesn't kill you, makes you stronger I don't believe the admin tool could break your server. Someone else does have anything to add on this? I think it will appreciated by everyone. For your info Susan: I am using the admin tool and the user tool both in version 6.3 latest patch against a server version 6.00.01 patch 1454. This for at least one year without any issue against my server. You could even run 2 different versions of the admin tool against a lower server. At the same time ;-) Finally, Warren, just to put you at rest: there is no need to hack the Windows registry. The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons, but as a matter of fact I am able to use again the admin tool version 6 without problem. rm Warren Baltimore wrote: first off. Try to do a full uninstall first. You may need to clean out your registry also. Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? On 4/14/08, Susan Palmer [EMAIL PROTECTED] wrote: Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac [EMAIL PROTECTED] wrote: dear listers, we have arsystem server 6.001 patch 1454. Because of a migration plan, and in order to test, I installed aradmin Version 7.1.00 and is working fine against my 6.001 But since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. I can still check/manage licences. Also I can read server info and so on. Everything can be opened (AL, filters, ...) It's only when I try to open a form that I get an error message such as: The instruction at 0x04a7e833 referenced memory at 0x0044. The memory could not be read. Click on OK to terminate the program Click on CANCEL to debug the program Any idea why that happens and how to get ride of it. Because now that I tested and saw the ARAdmin 7 I'd like to get back to my previous aradmin. Many thanks rm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: aradmin crashes
rant Remedy Maniac facetiousif that is your name/facetious, In your first email from this thread, you said I installed aradmin Version 7.1.00... ...since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. That would seem to point to the problem starting as a result of your install. Now you say The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons. To your grandma's point: What have you learned? In Nietzsche's Twilight of the Idols, his 7th maxim was What does not destroy me, makes me stronger. How has this made you stronger? In my humble opinion: ARSList is a group of persons who have a common interest in Remedy. It is a forum for the exchange of (often good) information geared from the newbie to the expert user. Questions range from the basic, to the very advanced and specific questions. Some participants ask questions, some answer them, some do both, and some just read the posts. It has something for a lot of people. In this case, you seem to have broken your system, done no basic troubleshooting to fix it yourself, asked the ARSList how to fix it, received a couple answers on that, possibly acted on those answers, and then left things without any kind of explanation as to what happened, or so much as a thank you for those who tried to or did in fact help you. Here are the problems I see with that: 1 - Other people may have similar problems, and may benefit from knowing what ultimately fixed your issue. You're not required to contribute in some small way, but it would be good karma if you did. 2 - If this did genuinely fix itself on it's own, you've got an intermittent problem. By not bothering to understand what caused it or what fixed it, you don't know that it won't happen again, possibly when you need to use the ARAdmin tool on a production server. As long as you're citing Twilight of the Idols, Nietzsche's third question of conscience was Are you one who looks on? Or one who lends a hand? Or one who looks away and walks off? Thanks for letting us know your problem is solved, but without bothering to say how, it would seem you are one who looks away and walks off. Hopefully the next problem you encounter fixes itself, as the help from the contributors of this list may not be so quick coming. /rant Eric Cleereman _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remedy Maniac Sent: Tuesday, April 15, 2008 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes ** why do you guys get so exited about small things?!? First rule my grandma taught me: if you don't try you will never learn Second rule is from Nitzsche. You know the philosopher: everything that doesn't kill you, makes you stronger I don't believe the admin tool could break your server. Someone else does have anything to add on this? I think it will appreciated by everyone. For your info Susan: I am using the admin tool and the user tool both in version 6.3 latest patch against a server version 6.00.01 patch 1454. This for at least one year without any issue against my server. You could even run 2 different versions of the admin tool against a lower server. At the same time ;-) Finally, Warren, just to put you at rest: there is no need to hack the Windows registry. The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons, but as a matter of fact I am able to use again the admin tool version 6 without problem. rm Warren Baltimore wrote: first off. Try to do a full uninstall first. You may need to clean out your registry also. Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? On 4/14/08, Susan Palmer [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy
Re: aradmin crashes
**ZING!** mailto:[EMAIL PROTECTED] From: Action Request System discussion list(ARSList) on behalf of Eric Cleereman (IT) Sent: Tue 15-Apr-08 14:24 To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes This is a multi-part message in MIME format. --_=_NextPart_001_01C89F25.E49505F4 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: quoted-printable rant =20 Remedy Maniac facetiousif that is your name/facetious, =20 In your first email from this thread, you said I installed aradmin Version 7.1.00... ...since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. That would seem to point to the problem starting as a result of your install. =20 Now you say The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons. To your grandma's point: What have you learned? =20 In Nietzsche's Twilight of the Idols, his 7th maxim was What does not destroy me, makes me stronger. How has this made you stronger? =20 In my humble opinion: ARSList is a group of persons who have a common interest in Remedy. It is a forum for the exchange of (often good) information geared from the newbie to the expert user. Questions range from the basic, to the very advanced and specific questions. Some participants ask questions, some answer them, some do both, and some just read the posts. It has something for a lot of people. =20 In this case, you seem to have broken your system, done no basic troubleshooting to fix it yourself, asked the ARSList how to fix it, received a couple answers on that, possibly acted on those answers, and then left things without any kind of explanation as to what happened, or so much as a thank you for those who tried to or did in fact help you. Here are the problems I see with that: =20 1 - Other people may have similar problems, and may benefit from knowing what ultimately fixed your issue. You're not required to contribute in some small way, but it would be good karma if you did. =20 =20 2 - If this did genuinely fix itself on it's own, you've got an intermittent problem. By not bothering to understand what caused it or what fixed it, you don't know that it won't happen again, possibly when you need to use the ARAdmin tool on a production server. =20 As long as you're citing Twilight of the Idols, Nietzsche's third question of conscience was Are you one who looks on? Or one who lends a hand? Or one who looks away and walks off? Thanks for letting us know your problem is solved, but without bothering to say how, it would seem you are one who looks away and walks off. =20 Hopefully the next problem you encounter fixes itself, as the help from the contributors of this list may not be so quick coming. =20 /rant =20 Eric Cleereman _ =20 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Remedy Maniac Sent: Tuesday, April 15, 2008 9:59 AM To: arslist@ARSLIST.ORG Subject: Re: aradmin crashes ** why do you guys get so exited about small things?!? First rule my grandma taught me: if you don't try you will never learn Second rule is from Nitzsche. You know the philosopher: everything that doesn't kill you, makes you stronger I don't believe the admin tool could break your server. Someone else does have anything to add on this? I think it will appreciated by everyone. For your info Susan: I am using the admin tool and the user tool both in version 6.3 latest patch against a server version 6.00.01 patch 1454. This for at least one year without any issue against my server. You could even run 2 different versions of the admin tool against a lower server. At the same time ;-) Finally, Warren, just to put you at rest: there is no need to hack the Windows registry. The problem has been solved and has gone as it came. I don't know why and I actually do not care about the technical reasons, but as a matter of fact I am able to use again the admin tool version 6 without problem. rm Warren Baltimore wrote:=20 first off. Try to do a full uninstall first. You may need to clean out your registry also. =09 Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? =09 On 4/14/08, Susan Palmer [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: =20 Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? =09 I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around
Re: aradmin crashes
Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac [EMAIL PROTECTED] wrote: dear listers, we have arsystem server 6.001 patch 1454. Because of a migration plan, and in order to test, I installed aradmin Version 7.1.00 and is working fine against my 6.001 But since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. I can still check/manage licences. Also I can read server info and so on. Everything can be opened (AL, filters, ...) It's only when I try to open a form that I get an error message such as: The instruction at 0x04a7e833 referenced memory at 0x0044. The memory could not be read. Click on OK to terminate the program Click on CANCEL to debug the program Any idea why that happens and how to get ride of it. Because now that I tested and saw the ARAdmin 7 I'd like to get back to my previous aradmin. Many thanks rm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: aradmin crashes
first off. Try to do a full uninstall first. You may need to clean out your registry also. Second. My mother taught me that if you cant say something nice, don't say anything at all. lets keep the snark down OK? On 4/14/08, Susan Palmer [EMAIL PROTECTED] wrote: Biggest rule I was ever taught, which was reinforced over and over and over again and has been given here over and over and over was do NOT use an admin tool that is not the same version as ARS. I guess it really wasn't working fine was it? I think your name is just bringing out some of the worse in me. Maybe being less manic will save yourself time in the future. Maybe I just have more of backlog and can't play around and waste time. I try to learn from the list and all the information that people are gracious enough to spend their time posting here. And as long as I'm ranting, maybe some of you need to look in the documentation before asking questions. Susan On Mon, Apr 14, 2008 at 3:15 AM, Remedy Maniac [EMAIL PROTECTED] wrote: dear listers, we have arsystem server 6.001 patch 1454. Because of a migration plan, and in order to test, I installed aradmin Version 7.1.00 and is working fine against my 6.001 But since then any other aradmin tool (6.3 and 6.01) crashes when I try to open a form. I can still check/manage licences. Also I can read server info and so on. Everything can be opened (AL, filters, ...) It's only when I try to open a form that I get an error message such as: The instruction at 0x04a7e833 referenced memory at 0x0044. The memory could not be read. Click on OK to terminate the program Click on CANCEL to debug the program Any idea why that happens and how to get ride of it. Because now that I tested and saw the ARAdmin 7 I'd like to get back to my previous aradmin. Many thanks rm ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- Sent from Gmail for mobile | mobile.google.com Warren R. Baltimore II Remedy Developer UW Medicine IT Services School of Medicine University of Washington Box 358220 1325 Fourth Ave, Suite 2000 Seattle, WA 98101 The opinions expressed in this e-mail are in no way those of the University of Washington, or the State of Washington. They are my own. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
