Re: Upgrading to CMDB 2.0
Hi All,
We are working on creating an utility (engineering focused whitepaper
and some Def files) to allow customers who have invested in ITSM 6.0 to
leverage new enhancements in BMC Atrium CMDB 2.0.01 without having to
migrate to ITSM 7 right away.
This will allow a phased approach to eventual ITSM 7 rollout. This will
also give customers an opportunity to use the latest versions of BMC
Solutions such as Configuration Management and Configuration Discovery,
which support integration with BMC Atrium CMDB 2.x.
As you could see from emails earlier in this thread, a restricted
release of this is already available. We expect GA of this in next few
weeks. Meanwhile, please work with your sales/support contacts to get
more information.
Thanks
Anand Ahire,
Product Manager,
BMC Software,
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Friday, May 25, 2007 2:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
We've let our reps know what we're trying to do, and they'll be working
with us as planning moves forward. Haven't tried the support site yet,
but I'll get there...
Thanks,
John
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shyam Attavar
Sent: Friday, May 25, 2007 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
You should probably contact your Sales Representative or BMC
Support to find out if there is any further information regarding this.
Cheers,
--
Shyam
- Original Message
From: Roney Samuel Varghese <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, May 24, 2007 10:50:07 PM
Subject: Re: Upgrading to CMDB 2.0
** Dear John,
I guess you remember all those extensions for Telecom and J2EE
in CMDB 1.1 is now not available with CMDB 2.0, however it has been
organized in a much robust way. Its built to tie with the OOTB ITSM 7
application involving Product Categorization and Location information
with the base class (BMC_BaseElement). I guess BMC does say that CMDB
2.0 has a backward compatibility with ITSM 6.0, however you would have
to analyze the amount of effort it would take to customize an
application like CMDB with an additional cost of maintaining the
existing relationships with ITSM 6.0
Hope this helps
Regards,
Roney Samuel Varghese
On 5/24/07, Rick Cook <[EMAIL PROTECTED] > wrote:
**
It's not that it isn't compatible per se, it's just that you
probably don't want to go to the work it would take to map ITSM 6 to
CMDB 2.x, especially since you would be on the bleeding edge the whole
time. It would be far worse going the other way, BTW.
Rick From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
Hmm. That's what I was afraid of, although we were assured that
2.0 was compatible with HD 6... Thanks for the info, it gives me some
leverage to use with management.
John
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 24, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB
2.x is tied to ITSM 7. That's not a hard and fast requirement, as you
could map them the other way, but it would be a quite large and complex
task, because the 2.x CDM is about 40% smaller than the 1.x CDM, and
ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x.
Remedy promised a white paper describing the mappings -
about 6 months ago - but I haven't seen it yet, and I really don't
expect to.
Rick From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Upgrading to CMDB 2.0
**
Hello all,
We are currently running:
ARS 6.3
Help Desk 6.0
CMDB 1.1
Solaris 9, Oracle 9
We have not implemented CMDB 1.1 yet, although it was
installe
Re: Upgrading to CMDB 2.0
We've let our reps know what we're trying to do, and they'll be working
with us as planning moves forward. Haven't tried the support site yet,
but I'll get there...
Thanks,
John
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shyam Attavar
Sent: Friday, May 25, 2007 2:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
You should probably contact your Sales Representative or BMC
Support to find out if there is any further information regarding this.
Cheers,
--
Shyam
- Original Message
From: Roney Samuel Varghese <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, May 24, 2007 10:50:07 PM
Subject: Re: Upgrading to CMDB 2.0
** Dear John,
I guess you remember all those extensions for Telecom and J2EE
in CMDB 1.1 is now not available with CMDB 2.0, however it has been
organized in a much robust way. Its built to tie with the OOTB ITSM 7
application involving Product Categorization and Location information
with the base class (BMC_BaseElement). I guess BMC does say that CMDB
2.0 has a backward compatibility with ITSM 6.0, however you would have
to analyze the amount of effort it would take to customize an
application like CMDB with an additional cost of maintaining the
existing relationships with ITSM 6.0
Hope this helps
Regards,
Roney Samuel Varghese
On 5/24/07, Rick Cook <[EMAIL PROTECTED] > wrote:
**
It's not that it isn't compatible per se, it's just that
you probably don't want to go to the work it would take to map ITSM 6 to
CMDB 2.x, especially since you would be on the bleeding edge the whole
time. It would be far worse going the other way, BTW.
Rick From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
Hmm. That's what I was afraid of, although we were
assured that 2.0 was compatible with HD 6... Thanks for the info, it
gives me some leverage to use with management.
John
-Original Message-
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 24, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
As far as I know, CMDB 1.x is tied to ITSM 6,
and CMDB 2.x is tied to ITSM 7. That's not a hard and fast requirement,
as you could map them the other way, but it would be a quite large and
complex task, because the 2.x CDM is about 40% smaller than the 1.x CDM,
and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x.
Remedy promised a white paper describing the
mappings - about 6 months ago - but I haven't seen it yet, and I really
don't expect to.
Rick From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Upgrading to CMDB 2.0
**
Hello all,
We are currently running:
ARS 6.3
Help Desk 6.0
CMDB 1.1
Solaris 9, Oracle 9
We have not implemented CMDB 1.1 yet, although
it was installed along with Help Desk. Management has asked me to get
more information about how to go from CMDB 1.1 to 2.0. Is there a white
paper available, or does anyone have any tips, pitfalls, suggestions,
warnings, or other information they would send my way on how to make the
jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this
time, we only want to upgrade the CMDB installation.
Thanks much,
John Hanson
Remedy Administrator/Developer
The Standard
1100 SW Sixth Avenue
Re: Upgrading to CMDB 2.0
You should probably contact your Sales Representative or BMC Support to find out if there is any further information regarding this. Cheers, -- Shyam - Original Message From: Roney Samuel Varghese <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Thursday, May 24, 2007 10:50:07 PM Subject: Re: Upgrading to CMDB 2.0 ** Dear John, I guess you remember all those extensions for Telecom and J2EE in CMDB 1.1 is now not available with CMDB 2.0, however it has been organized in a much robust way. Its built to tie with the OOTB ITSM 7 application involving Product Categorization and Location information with the base class (BMC_BaseElement). I guess BMC does say that CMDB 2.0 has a backward compatibility with ITSM 6.0, however you would have to analyze the amount of effort it would take to customize an application like CMDB with an additional cost of maintaining the existing relationships with ITSM 6.0 Hope this helps Regards, Roney Samuel Varghese On 5/24/07, Rick Cook <[EMAIL PROTECTED] > wrote: ** It's not that it isn't compatible per se, it's just that you probably don't want to go to the work it would take to map ITSM 6 to CMDB 2.x, especially since you would be on the bleeding edge the whole time. It would be far worse going the other way, BTW. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** Hmm. That's what I was afraid of, although we were assured that 2.0 was compatible with HD 6... Thanks for the info, it gives me some leverage to use with management. John -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, May 24, 2007 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to ITSM 7. That's not a hard and fast requirement, as you could map them the other way, but it would be a quite large and complex task, because the 2.x CDM is about 40% smaller than the 1.x CDM, and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x. Remedy promised a white paper describing the mappings - about 6 months ago - but I haven't seen it yet, and I really don't expect to. Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 3:46 PM To: arslist@ARSLIST.ORG Subject: Upgrading to CMDB 2.0 ** Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or does anyone have any tips, pitfalls, suggestions, warnings, or other information they would send my way on how to make the jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB installation. Thanks much, John Hanson Remedy Administrator/Developer The Standard 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Upgrading to CMDB 2.0
Rick,
We're in the process of testing the utility internally, and will be
rolling this out for a customer in mid-June after we upgrade them to AR
v7. I'll report back to the list with any feedback (or gotchas) once we
see the utility running in an actual customer environment.
Bill
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, May 25, 2007 8:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
So they finally released it, huh? I didn't mention it because I
despaired of it ever actually advancing past vaporware. How far along
in the process of implementing it are you, Bill? I'm curious as to how
sound you or anyone else has found the utility/white paper. I know that
engineering and QA put a lot of time in on it.
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Bill Mell
Sent: Friday, May 25, 2007 6:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
John,
ITSM 6.0 is actually now certified to work with CMDB 2.0.01 (BMC
recently released a utility for this). This would enable you to upgrade
your CMDB from v1.1 to v2.0.01, replacing any workflow in HD 6.0
specific to CMDB v1.1 data model with new workflow specific to CMDB
v2.0.01 data model. One of the pre-reqs, though, is that you would need
to be running ARS v7.x. Feel free to contact me if you'd like a copy of
the whitepaper that was just released which discusses all of the steps
and pre-reqs.
How to get this Utility
1. Customers interested in getting access to this utility will
create a support ticket for the ITSM product they are using.
2. BMC support contact will place the zip file (includes the DEF
file containing new workflow) on a FTP server under the support ticket.
3. Customer will download the file from the FTP server by using
their user name/password
Hope this helps.
Regards,
Bill Mell
Rapid Technologies
office: 303-948-1014 x115
mobile: 303-589-0511
[EMAIL PROTECTED]
www.raptek.com
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Upgrading to CMDB 2.0
**
Hello all,
We are currently running:
ARS 6.3
Help Desk 6.0
CMDB 1.1
Solaris 9, Oracle 9
We have not implemented CMDB 1.1 yet, although it was installed
along with Help Desk. Management has asked me to get more information
about how to go from CMDB 1.1 to 2.0. Is there a white paper available,
or does anyone have any tips, pitfalls, suggestions, warnings, or other
information they would send my way on how to make the jump to 2.0? We
do not want to jump to ARS 7 or Help Desk 7 at this time, we only want
to upgrade the CMDB installation.
Thanks much,
John Hanson
Remedy Administrator/Developer
The Standard
1100 SW Sixth Avenue
Portland, OR 97204
Telephone (971) 321-7153
[EMAIL PROTECTED]
__20060125___This posting was submitted with
HTML in it___ __20060125___This posting was
submitted with HTML in it___
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it___
__20060125___This posting was submitted with HTML in
it___
__20060125___This posting was submitted with HTML in
it___
__20060125___This posting was submitted with HTML in
it___
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it___ __20060125___This posting was submitted with
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___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
Re: Upgrading to CMDB 2.0
So they finally released it, huh? I didn't mention it because I despaired of it ever actually advancing past vaporware. How far along in the process of implementing it are you, Bill? I'm curious as to how sound you or anyone else has found the utility/white paper. I know that engineering and QA put a lot of time in on it. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bill Mell Sent: Friday, May 25, 2007 6:13 AM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** John, ITSM 6.0 is actually now certified to work with CMDB 2.0.01 (BMC recently released a utility for this). This would enable you to upgrade your CMDB from v1.1 to v2.0.01, replacing any workflow in HD 6.0 specific to CMDB v1.1 data model with new workflow specific to CMDB v2.0.01 data model. One of the pre-reqs, though, is that you would need to be running ARS v7.x. Feel free to contact me if you'd like a copy of the whitepaper that was just released which discusses all of the steps and pre-reqs. How to get this Utility 1. Customers interested in getting access to this utility will create a support ticket for the ITSM product they are using. 2. BMC support contact will place the zip file (includes the DEF file containing new workflow) on a FTP server under the support ticket. 3. Customer will download the file from the FTP server by using their user name/password Hope this helps. Regards, Bill Mell Rapid Technologies office: 303-948-1014 x115 mobile: 303-589-0511 [EMAIL PROTECTED] www.raptek.com _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roney Samuel Varghese Sent: Thursday, May 24, 2007 11:50 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** Dear John, I guess you remember all those extensions for Telecom and J2EE in CMDB 1.1 is now not available with CMDB 2.0, however it has been organized in a much robust way. Its built to tie with the OOTB ITSM 7 application involving Product Categorization and Location information with the base class (BMC_BaseElement). I guess BMC does say that CMDB 2.0 has a backward compatibility with ITSM 6.0, however you would have to analyze the amount of effort it would take to customize an application like CMDB with an additional cost of maintaining the existing relationships with ITSM 6.0 Hope this helps Regards, Roney Samuel Varghese On 5/24/07, Rick Cook <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** It's not that it isn't compatible per se, it's just that you probably don't want to go to the work it would take to map ITSM 6 to CMDB 2.x, especially since you would be on the bleeding edge the whole time. It would be far worse going the other way, BTW. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** Hmm. That's what I was afraid of, although we were assured that 2.0 was compatible with HD 6... Thanks for the info, it gives me some leverage to use with management. John -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, May 24, 2007 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to ITSM 7. That's not a hard and fast requirement, as you could map them the other way, but it would be a quite large and complex task, because the 2.x CDM is about 40% smaller than the 1.x CDM, and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x. Remedy promised a white paper describing the mappings - about 6 months ago - but I haven't seen it yet, and I really don't expect to. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 3:46 PM To: arslist@ARSLIST.ORG Subject: Upgrading to CMDB 2.0 ** Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or does anyone have any tips, pitfalls, suggestions, warnings, or other information they would send my way on how to make the jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB installation. Thanks much, John Hanson Remedy Administrator/Developer The Standard 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] __20060125___This posting was su
Re: Upgrading to CMDB 2.0
John,
ITSM 6.0 is actually now certified to work with CMDB 2.0.01 (BMC
recently released a utility for this). This would enable you to upgrade
your CMDB from v1.1 to v2.0.01, replacing any workflow in HD 6.0
specific to CMDB v1.1 data model with new workflow specific to CMDB
v2.0.01 data model. One of the pre-reqs, though, is that you would need
to be running ARS v7.x. Feel free to contact me if you'd like a copy of
the whitepaper that was just released which discusses all of the steps
and pre-reqs.
How to get this Utility
1. Customers interested in getting access to this utility will
create a support ticket for the ITSM product they are using.
2. BMC support contact will place the zip file (includes the DEF
file containing new workflow) on a FTP server under the support ticket.
3. Customer will download the file from the FTP server by using
their user name/password
Hope this helps.
Regards,
Bill Mell
Rapid Technologies
office: 303-948-1014 x115
mobile: 303-589-0511
[EMAIL PROTECTED]
www.raptek.com
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Roney Samuel Varghese
Sent: Thursday, May 24, 2007 11:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
** Dear John,
I guess you remember all those extensions for Telecom and J2EE in CMDB
1.1 is now not available with CMDB 2.0, however it has been organized in
a much robust way. Its built to tie with the OOTB ITSM 7 application
involving Product Categorization and Location information with the base
class (BMC_BaseElement). I guess BMC does say that CMDB 2.0 has a
backward compatibility with ITSM 6.0, however you would have to analyze
the amount of effort it would take to customize an application like CMDB
with an additional cost of maintaining the existing relationships with
ITSM 6.0
Hope this helps
Regards,
Roney Samuel Varghese
On 5/24/07, Rick Cook <[EMAIL PROTECTED] > wrote:
**
It's not that it isn't compatible per se, it's just that you probably
don't want to go to the work it would take to map ITSM 6 to CMDB 2.x,
especially since you would be on the bleeding edge the whole time. It
would be far worse going the other way, BTW.
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 4:01 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
Hmm. That's what I was afraid of, although we were assured that 2.0 was
compatible with HD 6... Thanks for the info, it gives me some leverage
to use with management.
John
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 24, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is
tied to ITSM 7. That's not a hard and fast requirement, as you could
map them the other way, but it would be a quite large and complex task,
because the 2.x CDM is about 40% smaller than the 1.x CDM, and ITSM 6
isn't wired to talk to the correct classes in CMDB 2.x.
Remedy promised a white paper describing the mappings - about 6
months ago - but I haven't seen it yet, and I really don't expect to.
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Upgrading to CMDB 2.0
**
Hello all,
We are currently running:
ARS 6.3
Help Desk 6.0
CMDB 1.1
Solaris 9, Oracle 9
We have not implemented CMDB 1.1 yet, although it was installed
along with Help Desk. Management has asked me to get more information
about how to go from CMDB 1.1 to 2.0. Is there a white paper available,
or does anyone have any tips, pitfalls, suggestions, warnings, or other
information they would send my way on how to make the jump to 2.0? We
do not want to jump to ARS 7 or Help Desk 7 at this time, we only want
to upgrade the CMDB installation.
Thanks much,
John Hanson
Remedy Administrator/Developer
The Standard
1100 SW Sixth Avenue
Portland, OR 97204
Telephone (971) 321-7153
[EMAIL PROTECTED]
__20060125___This posting was submitted with
HTML in it___ __20060125___This posting was
submitted with HTML in it___
__20060125___This posting was submitted with HTML in
it___
__20060125___This posting was submitted wit
Re: Upgrading to CMDB 2.0
Dear John, I guess you remember all those extensions for Telecom and J2EE in CMDB 1.1is now not available with CMDB 2.0, however it has been organized in a much robust way. Its built to tie with the OOTB ITSM 7 application involving Product Categorization and Location information with the base class (BMC_BaseElement). I guess BMC does say that CMDB 2.0 has a backward compatibility with ITSM 6.0, however you would have to analyze the amount of effort it would take to customize an application like CMDB with an additional cost of maintaining the existing relationships with ITSM 6.0 Hope this helps Regards, Roney Samuel Varghese On 5/24/07, Rick Cook <[EMAIL PROTECTED]> wrote: ** It's not that it isn't compatible per se, it's just that you probably don't want to go to the work it would take to map ITSM 6 to CMDB 2.x, especially since you would be on the bleeding edge the whole time. It would be far worse going the other way, BTW. *Rick* -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *John Hanson *Sent:* Thursday, May 24, 2007 4:01 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Upgrading to CMDB 2.0 ** Hmm. That's what I was afraid of, although we were assured that 2.0was compatible with HD 6... Thanks for the info, it gives me some leverage to use with management. John -Original Message- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Rick Cook *Sent:* Thursday, May 24, 2007 3:54 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Upgrading to CMDB 2.0 ** As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to ITSM 7. That's not a hard and fast requirement, as you could map them the other way, but it would be a quite large and complex task, because the 2.xCDM is about 40% smaller than the 1.x CDM, and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x . Remedy promised a white paper describing the mappings - about 6 months ago - but I haven't seen it yet, and I really don't expect to. *Rick* -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *John Hanson *Sent:* Thursday, May 24, 2007 3:46 PM *To:* arslist@ARSLIST.ORG *Subject:* Upgrading to CMDB 2.0 ** Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or does anyone have any tips, pitfalls, suggestions, warnings, or other information they would send my way on how to make the jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB installation. Thanks much, *John Hanson* ***Remedy Administrator/Developer The Standard*** 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Upgrading to CMDB 2.0
It's not that it isn't compatible per se, it's just that you probably don't want to go to the work it would take to map ITSM 6 to CMDB 2.x, especially since you would be on the bleeding edge the whole time. It would be far worse going the other way, BTW. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** Hmm. That's what I was afraid of, although we were assured that 2.0 was compatible with HD 6... Thanks for the info, it gives me some leverage to use with management. John -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, May 24, 2007 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrading to CMDB 2.0 ** As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to ITSM 7. That's not a hard and fast requirement, as you could map them the other way, but it would be a quite large and complex task, because the 2.x CDM is about 40% smaller than the 1.x CDM, and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x. Remedy promised a white paper describing the mappings - about 6 months ago - but I haven't seen it yet, and I really don't expect to. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 3:46 PM To: arslist@ARSLIST.ORG Subject: Upgrading to CMDB 2.0 ** Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or does anyone have any tips, pitfalls, suggestions, warnings, or other information they would send my way on how to make the jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB installation. Thanks much, John Hanson Remedy Administrator/Developer The Standard 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: Upgrading to CMDB 2.0
Hmm. That's what I was afraid of, although we were assured that 2.0 was
compatible with HD 6... Thanks for the info, it gives me some leverage
to use with management.
John
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 24, 2007 3:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: Upgrading to CMDB 2.0
**
As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is
tied to ITSM 7. That's not a hard and fast requirement, as you could
map them the other way, but it would be a quite large and complex task,
because the 2.x CDM is about 40% smaller than the 1.x CDM, and ITSM 6
isn't wired to talk to the correct classes in CMDB 2.x.
Remedy promised a white paper describing the mappings - about 6
months ago - but I haven't seen it yet, and I really don't expect to.
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Hanson
Sent: Thursday, May 24, 2007 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Upgrading to CMDB 2.0
**
Hello all,
We are currently running:
ARS 6.3
Help Desk 6.0
CMDB 1.1
Solaris 9, Oracle 9
We have not implemented CMDB 1.1 yet, although it was installed
along with Help Desk. Management has asked me to get more information
about how to go from CMDB 1.1 to 2.0. Is there a white paper available,
or does anyone have any tips, pitfalls, suggestions, warnings, or other
information they would send my way on how to make the jump to 2.0? We
do not want to jump to ARS 7 or Help Desk 7 at this time, we only want
to upgrade the CMDB installation.
Thanks much,
John Hanson
Remedy Administrator/Developer
The Standard
1100 SW Sixth Avenue
Portland, OR 97204
Telephone (971) 321-7153
[EMAIL PROTECTED]
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Re: Upgrading to CMDB 2.0
As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to ITSM 7. That's not a hard and fast requirement, as you could map them the other way, but it would be a quite large and complex task, because the 2.x CDM is about 40% smaller than the 1.x CDM, and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x. Remedy promised a white paper describing the mappings - about 6 months ago - but I haven't seen it yet, and I really don't expect to. Rick _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of John Hanson Sent: Thursday, May 24, 2007 3:46 PM To: arslist@ARSLIST.ORG Subject: Upgrading to CMDB 2.0 ** Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or does anyone have any tips, pitfalls, suggestions, warnings, or other information they would send my way on how to make the jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB installation. Thanks much, John Hanson Remedy Administrator/Developer The Standard 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] __20060125___This posting was submitted with HTML in it___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Upgrading to CMDB 2.0
Hello all, We are currently running: ARS 6.3 Help Desk 6.0 CMDB 1.1 Solaris 9, Oracle 9 We have not implemented CMDB 1.1 yet, although it was installed along with Help Desk. Management has asked me to get more information about how to go from CMDB 1.1 to 2.0. Is there a white paper available, or does anyone have any tips, pitfalls, suggestions, warnings, or other information they would send my way on how to make the jump to 2.0? We do not want to jump to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB installation. Thanks much, John Hanson Remedy Administrator/Developer The Standard 1100 SW Sixth Avenue Portland, OR 97204 Telephone (971) 321-7153 [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
