[OSL | CCIE_Voice] VPIM - both ways not working

[vcciev]

Hi,

  Some general questions I have in mind,
  1) does it require setting its own location in Unity Connection?
  2) does it require a SMTP server in Unity Connection?
  3) if Unity Connection not joined a domain, what should I put under SMTP
server > SMTP domain ?

I see debug on CUE when I send message from CUE to UC,

5692 09/19 14:07:48.907 netw vpim 3 VPIM
5692 09/19 14:07:49.012 netw vpim 3 VPIM: To: <2...@142.100.64.13>
5692 09/19 14:07:49.016 netw vpim 3 VPIM: From: SC<4...@142.102.66.253>
5692 09/19 14:07:49.023 netw vpim 3 VPIM: Date: Sun, 19 Sep 2010 14:07:47
+0800

I see debug on UC when I send message from UC to CUE,

> 220 CUE Simple Mail Transfer Service Ready|
< EHLO unity|
> 250-CUE (Cisco Unity Express)|
> 250-X-VPIM-Wave|
> 250-DSN NOTIFY|
> 250 SIZE|
< MAIL FROM:<2...@unity>|
> 554 5.1.8 Bad senders system address|
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Re: [OSL | CCIE_Voice] Need opinions / recommendations on Remote Phone Control (UNCLASSIFIED)

[Jeff Garvas]

I had problems getting Remote Phone 2.1 to work properly.  It required an
AXL account I believe, and I was in the stage you're in (trying it out) and
lost focus on testing it.  I'm sure if properly configured it works well,
but I can't say that for sure.

Singlewire seemed more interested in selling me a corporate license that I
couldn't justify, but their product looked better to me for some reason (I
can't recall why).   I specifically asked them if they'd consider selling me
a single-use copy for study purposes and it seemed to go nowhere.

I look forward to your results because one of my desks keeps moving around
and I'd rather find a way to not need the phones at my desk at work.

-Jeff


On Fri, Sep 17, 2010 at 1:27 PM, Girard, Jeffrey T COL RET <
jeffrey.gir...@us.army.mil> wrote:

> Classification: UNCLASSIFIED
> Listers -
>  I have my own home lab, but spend quite a bit of time away from home on
> travel.  I have been researching 3rd party apps to allow me to remotely
> control my hardphones in my home lab from my hotel room so that I can
> continue my studies.
>
>  I have come across two products - RemotePhoneControl by Singlewire
> (formerly Berbee) and Remote Phone 2.1 from VoIP Integration.
>
>  Im hoping that there is no one on the list who works for either company -
> as I have no intention of this post turning into a vendor debate.
>
>  Looking for anyone with experiences (pros and cons) of either package.
>
> Jeff
> 
> Dr. Jeffrey T. Girard (Jeff), PhD
> Senior Network Engineer / VoIP Enginner - WireMeHappy.com
> Senior Network Engineer / Operations Specialist - EnSync Interactive
> Solutions
> reply to: jeffrey.gir...@wiremehappy.com
>   jeffrey.gir...@us.army.mil
> (845)977-0363 (home office)
> (845)764-1661 (mobile)
> Classification: UNCLASSIFIED
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> visit www.ipexpert.com
>
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[OSL | CCIE_Voice] SRST to VM - redirecting number lost

[vcciev]

Hi,

  HQ phone calls B phone (in SRST) and is CFNA to VM.
  I see the redirecting number,

Br1#
*Sep 19 02:41:12.813: ISDN Se2/0:15 Q931: Applying typeplan for sw-type 0x12
is
0x0 0x0, Calling num +14082022001
*Sep 19 02:41:12.813: ISDN Se2/0:15 Q931: Applying typeplan for sw-type 0x12
is
0x2 0x1, Called num 1408200
*Sep 19 02:41:12.813: ISDN Se2/0:15 Q931: TX -> SETUP pd = 8  callref =
0x00AC
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98382
Exclusive, Channel 2
Display i = 'HQ ph 1'
Calling Party Number i =0x0081, '+14082022001'
Plan:Unknown, Type:Unknown
Called Party Number i = 0xA1, '1408200'
Plan:ISDN, Type:National
Redirecting Number i = 0x82, '3001'
Plan:Unknown, Type:Unknown


HQ#
Sep 19 02:43:46.215: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8  callref =
0x00BA
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98381
Exclusive, Channel 1
Display i = 'HQ ph 1'
Calling Party Number i = 0x0081, '+14082022001'
Plan:Unknown, Type:Unknown
Called Party Number i = 0xA1, '408200'
Plan:ISDN, Type:National
Redirecting Number i = 0x82, '3001'
Plan:Unknown, Type:Unknown


But at the Unity Connection, I don't see the redirecting number. What should
I check?

10:58:15, New Call, CalledId=2220,  RedirectingId=,  Origin=16,  Reason=1,
CallGuid=A74121B2012F469DAFA1C2D790B4AB00,  CallerName=HQ ph 1,
LastRedirectingId=,  LastRedirectingReason=1024,
PortDisplayName=ccievoice-1-003,[Origin=Invalid],[Reason=Invalid]
10:58:15, AttemptSignIn
10:58:15, State - AttemptSignIn.cde!Dummy
10:58:15, Event is [NULL]
10:58:15, PHTransfer
10:58:15, State - PHTransfer.cde!LoadInfo
10:58:15, Event is [TrueEvent]
10:58:15, PHGreeting
10:58:15, State - PHGreeting.cde!PlayGreeting
10:58:15, Call answered if needed
10:58:15, Playing greeting for Call Handler:  Opening Greeting
10:58:21, Event is [HangupEvent]
10:58:22, State - PHGreeting.cde!DoHangup
10:58:22, Event is [HangupEvent]
10:58:22, Idle
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Re: [OSL | CCIE_Voice] phone is not taking IP from DHCP server

[Mike Thompson]

Place a laptop in that vlan, get an IP?  Then the prob isn't UCM?  No, ten 
troubleshoot scope.  

If you do from laptop / PC, then plz send switch config. 

Sent from my phone, apologies for any typos.

On Sep 18, 2010, at 4:07 PM, "ratan  singh"  wrote:

> Hi,
> 
> I have 2 phones in HQ site & 2 phone in BR1 and have created DHCP pool 
> in CUCM. HQ phones connection are
> 
> CUCM >SW1hub--->HQ phones
> 
> Configuration for HQ phones:--
> 
> HQ Router:- i have added Ip helper address(CCUM PUB IP)in the router
> In SW1:-- interface ra fa0/1-2
> switchport mode access
> switchport access vlan(data vlan ID)
> switchport voice vlan(voice vlan ID)
> 
> 
> BR1 phones connection are 
> 
> Router--->Br1 phones
> 
> Configurtaion for Br1
> 
> i have added Ip helper address(CCUM PUB IP)on voice vlan interface
> & on phones interface
> 
> interface ra fa0/1-2
> switchport mode trunk
> switchport access vlan(data vlan ID)
> switchport voice vlan(voice vlan ID)
> spanning tree portfast
> 
> 
> 
> Here is the problem, My BR1 phones are able to register with CUCM & 
> they are working fine.But my HQ phones are not taking IPs from CUCM. 
> Can anyone help me to resolve this issue?
> 
> 
> Thanks a ton in advance.
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> With Warm Regards
> 
> Ratan Singh
> Network Engineer
> Mobile:-91-9818807770
> 
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
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[OSL | CCIE_Voice] Another dumb after-hours block question

[David Lee]

Hello,

Question in Vol 2 Lab 9 asks for international dialing to be blocked on
these days:

Monday - Friday, 7pm-7am
All weekend, except Sat 7am-1pm

The solution has the following

 after-hours day Sun 12:00 07:00
 after-hours day Mon 19:00 06:59
 after-hours day Tue 19:00 06:59
 after-hours day Wed 19:00 06:59
 after-hours day Thu 19:00 06:59
 after-hours day Fri 19:00 06:59
 after-hours day Sat 13:00 12:00

A couple of questions:

1. If the syntax is 24-hour clock, then is Sat's schedule indicating "Sat
1300 hours to Sunday 1200 hours (noon)"?

Let's say we only want to block Sat 1300 hours and allow all day on Sat,
then would the syntax be "after-hours day Sat 13:00 23:59"?

2. Again for Sunday, should the block time be extended through 06:59 as the
other weekdays if we want to allow dialing of international to start at 7am?
 Otherwise, International cannot begin until 701am on Monday?

Thanks,

-Dave
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[OSL | CCIE_Voice] phone is not taking IP from DHCP ser ver

[ratan singh]

Hi,

I have 2 phones in HQ site & 2 phone in BR1 and have created DHCP pool 
in CUCM. HQ phones connection are

CUCM >SW1hub--->HQ phones

Configuration for HQ phones:--

HQ Router:- i have added Ip helper address(CCUM PUB IP)in the router
In SW1:-- interface ra fa0/1-2
switchport mode access
switchport access vlan(data vlan ID)
switchport voice vlan(voice vlan ID)


BR1 phones connection are 

Router--->Br1 phones

Configurtaion for Br1

i have added Ip helper address(CCUM PUB IP)on voice vlan interface
& on phones interface

interface ra fa0/1-2
switchport mode trunk
switchport access vlan(data vlan ID)
switchport voice vlan(voice vlan ID)
spanning tree portfast



Here is the problem, My BR1 phones are able to register with CUCM & 
they are working fine.But my HQ phones are not taking IPs from CUCM. 
Can anyone help me to resolve this issue?


Thanks a ton in advance.










With Warm Regards

Ratan Singh
Network Engineer
Mobile:-91-9818807770
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Re: [OSL | CCIE_Voice] sub is down in pod 20 current-session

[Erwan Erwan]

What sometimes happen to me is Menu show server is up ,but not reacble and 
actually is not up.  And support will turn on
--- On Sat, 9/18/10, Jon1992  wrote:


From: Jon1992 
Subject: Re: [OSL | CCIE_Voice] sub is down in pod 20 current-session
To: "amr thabt" , "OSL Group" 

Date: Saturday, September 18, 2010, 10:23 PM



Can you ping the sub from any other location?
Is the server turned on in proctorlabs page?
can you CLI into the PUB and ping the SUB?




From: amr thabt 
Sent: Saturday, September 18, 2010 7:14 AM
To: OSL Group 
Subject: [OSL | CCIE_Voice] sub is down in pod 20 current-session



Hi all ,
I can't reach the sub of pod 20, (I can for Pub)
I wil be in the session for coming 5 hours 
 please advice
 
I copy below the email from proctorlabs support
 
 
**
 









from


to
Ryan Barnum 


cc
supp...@proctorlabs.com


date
Sat, Sep 18, 2010 at 5:06 PM

subject
Re: Afterhours Support

mailed-by
gmail.com




hide details 5:06 PM (3 minutes ago) 






Ryan,
It seems that connectivity issue for the sub , please see log below

"
HQ-RTR#ping 10.10.210.11

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.210.11, timeout is 2 seconds:
.
Success rate is 0 percent (0/5)
HQ-RTR#ping 10.10.210.10

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.210.10, timeout is 2 seconds:
!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
HQ-RTR# 

- Hide quoted text -

"


On Sat, Sep 18, 2010 at 5:03 PM, Ryan Barnum  wrote:

Amr  


I recommend posting the issue on www.onlinestudylist.com so our instructors may 
help you. We apologize for the inconvenience.



On Sat, Sep 18, 2010 at 9:58 AM, AMR THABT  wrote:



                       N: AMR THABT
                       E: amrga...@gmail.com
                       Pod: Voice 20
                       UN: amrgab11
                       D: 2010-09-18
                       T: 09:56 AM after a lot of troubleshooting I found there 
some problem in Sub server 10.10.210.11
simply I can't even ping 10.10.210.11
although I can for 10.10.210.10 (Pub)
Please advice





-- 
If I can be of further assistance, please let me know.

-- 
Ryan Barnum

Technical Support Engineer - IPexpert, Inc.

Telephone: +1.810.326.1444 x 205
Fax: +1.810.454.0130
Mailto: r...@ipexpert.com
--
Join our free online support and peer group communities: 
http://www.IPexpert.com/communities
--
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand 
and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE 
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab 
Certifications.



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-Inline Attachment Follows-


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Re: [OSL | CCIE_Voice] sub is down in pod 20 current-session

[amr thabt]

thanks all this was an issue with server and It solved by the support ,
 I copy  the reply from support below

amr


"

  Ryan Barnum to me, support
 show details 5:26 PM (0 minutes ago)
   I apologize Amr I misread your initial request and thought that it was an
issue with a lab configuration. The issue was that the server was powered
off. I have powered it on and it will be ready in about 5 minutes.

"""'
On Sat, Sep 18, 2010 at 5:23 PM, Jon1992  wrote:

>  Can you ping the sub from any other location?
> Is the server turned on in proctorlabs page?
> can you CLI into the PUB and ping the SUB?
>
>  *From:* amr thabt 
> *Sent:* Saturday, September 18, 2010 7:14 AM
> *To:* OSL Group 
> *Subject:* [OSL | CCIE_Voice] sub is down in pod 20 current-session
>
>  Hi all ,
> I can't reach the sub of pod 20, (I can for Pub)
> I wil be in the session for coming 5 hours
>  please advice
>
> I copy below the email from proctorlabs support
>
>
> **
>
>  from  to Ryan Barnum 
>  cc supp...@proctorlabs.com
>  date Sat, Sep 18, 2010 at 5:06 PM subject Re: Afterhours Support
> mailed-by gmail.com
>  hide details 5:06 PM (3 minutes ago)
>Ryan,
> It seems that connectivity issue for the sub , please see log below
>
> "
> HQ-RTR#ping 10.10.210.11
>
> Type escape sequence to abort.
> Sending 5, 100-byte ICMP Echos to 10.10.210.11, timeout is 2 seconds:
> .
> Success rate is 0 percent (0/5)
> HQ-RTR#ping 10.10.210.10
>
> Type escape sequence to abort.
> Sending 5, 100-byte ICMP Echos to 10.10.210.10, timeout is 2 seconds:
> !
> Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
> HQ-RTR#
> - Hide quoted text -
>
> "
>
> On Sat, Sep 18, 2010 at 5:03 PM, Ryan Barnum  wrote:
>
>> Amr
>>
>> I recommend posting the issue on www.onlinestudylist.com so our
>> instructors may help you. We apologize for the inconvenience.
>>
>>  On Sat, Sep 18, 2010 at 9:58 AM, AMR THABT  wrote:
>>
>>>
>>>N: AMR THABT
>>>E: amrga...@gmail.com
>>>Pod: Voice 20
>>>UN: amrgab11
>>>D: 2010-09-18
>>>T: 09:56 AM after a lot of troubleshooting I found
>>> there some problem in Sub server 10.10.210.11
>>> simply I can't even ping 10.10.210.11
>>> although I can for 10.10.210.10 (Pub)
>>> Please advice
>>>
>>>
>>
>>
>> --
>> If I can be of further assistance, please let me know.
>>
>> --
>> Ryan Barnum
>>
>> Technical Support Engineer - IPexpert, Inc.
>>
>> Telephone: +1.810.326.1444 x 205
>> Fax: +1.810.454.0130
>> Mailto: r...@ipexpert.com
>> --
>> Join our free online support and peer group communities:
>> http://www.IPexpert.com/communities 
>> --
>> IPexpert - The Global Leader in Self-Study, Classroom-Based,
>> Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE
>> R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and
>> CCIE Storage Lab Certifications.
>>
>  --
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
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Re: [OSL | CCIE_Voice] sub is down in pod 20 current-session

[Jon1992]

Can you ping the sub from any other location?
Is the server turned on in proctorlabs page?
can you CLI into the PUB and ping the SUB?


From: amr thabt 
Sent: Saturday, September 18, 2010 7:14 AM
To: OSL Group 
Subject: [OSL | CCIE_Voice] sub is down in pod 20 current-session


Hi all ,
I can't reach the sub of pod 20, (I can for Pub)
I wil be in the session for coming 5 hours 
 please advice

I copy below the email from proctorlabs support


**

from  
to Ryan Barnum 
   
cc supp...@proctorlabs.com
   
date Sat, Sep 18, 2010 at 5:06 PM 
subject Re: Afterhours Support 
mailed-by gmail.com 
   
 hide details 5:06 PM (3 minutes ago)   

Ryan,
It seems that connectivity issue for the sub , please see log below

"
HQ-RTR#ping 10.10.210.11

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.210.11, timeout is 2 seconds:
.
Success rate is 0 percent (0/5)
HQ-RTR#ping 10.10.210.10

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.210.10, timeout is 2 seconds:
!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
HQ-RTR# 
- Hide quoted text -

"


On Sat, Sep 18, 2010 at 5:03 PM, Ryan Barnum  wrote:

  Amr  


  I recommend posting the issue on www.onlinestudylist.com so our instructors 
may help you. We apologize for the inconvenience.


  On Sat, Sep 18, 2010 at 9:58 AM, AMR THABT  wrote:


   N: AMR THABT
   E: amrga...@gmail.com

   Pod: Voice 20
   UN: amrgab11
   D: 2010-09-18
   T: 09:56 AM after a lot of troubleshooting I found 
there some problem in Sub server 10.10.210.11
simply I can't even ping 10.10.210.11
although I can for 10.10.210.10 (Pub)
Please advice





  -- 
  If I can be of further assistance, please let me know.

  -- 
  Ryan Barnum

  Technical Support Engineer - IPexpert, Inc.

  Telephone: +1.810.326.1444 x 205
  Fax: +1.810.454.0130
  Mailto: r...@ipexpert.com
  --
  Join our free online support and peer group communities: 
http://www.IPexpert.com/communities
  --
  IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand 
and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE 
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab 
Certifications.





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[OSL | CCIE_Voice] sub is down in pod 20 current-session

[amr thabt]

Hi all ,
I can't reach the sub of pod 20, (I can for Pub)
I wil be in the session for coming 5 hours
 please advice

I copy below the email from proctorlabs support


**

 from  to Ryan Barnum 
 cc supp...@proctorlabs.com
 date Sat, Sep 18, 2010 at 5:06 PM subject Re: Afterhours Support mailed-by
gmail.com
 hide details 5:06 PM (3 minutes ago)
   Ryan,
It seems that connectivity issue for the sub , please see log below

"
HQ-RTR#ping 10.10.210.11

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.210.11, timeout is 2 seconds:
.
Success rate is 0 percent (0/5)
HQ-RTR#ping 10.10.210.10

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.210.10, timeout is 2 seconds:
!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
HQ-RTR#
- Hide quoted text -

"

On Sat, Sep 18, 2010 at 5:03 PM, Ryan Barnum  wrote:

> Amr
>
> I recommend posting the issue on www.onlinestudylist.com so our
> instructors may help you. We apologize for the inconvenience.
>
>  On Sat, Sep 18, 2010 at 9:58 AM, AMR THABT  wrote:
>
>>
>>N: AMR THABT
>>E: amrga...@gmail.com
>>Pod: Voice 20
>>UN: amrgab11
>>D: 2010-09-18
>>T: 09:56 AM after a lot of troubleshooting I found
>> there some problem in Sub server 10.10.210.11
>> simply I can't even ping 10.10.210.11
>> although I can for 10.10.210.10 (Pub)
>> Please advice
>>
>>
>
>
> --
> If I can be of further assistance, please let me know.
>
> --
> Ryan Barnum
>
> Technical Support Engineer - IPexpert, Inc.
>
> Telephone: +1.810.326.1444 x 205
> Fax: +1.810.454.0130
> Mailto: r...@ipexpert.com
> --
> Join our free online support and peer group communities:
> http://www.IPexpert.com/communities 
> --
> IPexpert - The Global Leader in Self-Study, Classroom-Based,
> Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE
> R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and
> CCIE Storage Lab Certifications.
>
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