Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

[Mark Thrash (marthras)]

Logitec 120 if I remember right, I saw them at Tiger Direct for $16.

From: Tian mailto:id21...@gmail.com>>
Date: Thursday, June 13, 2013 2:16 PM
To: 'Karen Johnson' 
mailto:karen.johnson...@yahoo.ca>>, 'nielsenj' 
mailto:niels...@gmail.com>>
Cc: "ccie_voice@onlinestudylist.com" 
mailto:ccie_voice@onlinestudylist.com>>
Subject: Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

It’s Logitech, both are for keyboard and mouse.

From: 
ccie_voice-boun...@onlinestudylist.com
 [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Karen Johnson
Sent: Thursday, June 13, 2013 10:41 AM
To: nielsenj
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

hmm, i remembered only see cheap keyboard, seem like Dell.  but forgot the model



From: nielsenj mailto:niels...@gmail.com>>
To: Karen Johnson mailto:karen.johnson...@yahoo.ca>>
Cc: "ccie_voice@onlinestudylist.com" 
mailto:ccie_voice@onlinestudylist.com>>
Sent: Tuesday, May 28, 2013 7:45:49 PM
Subject: Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

Logitech K120


On Tue, May 28, 2013 at 4:36 PM, Karen Johnson 
mailto:karen.johnson...@yahoo.ca>> wrote:

hi folks,

anyone remember what is the keyboard model use in SJ and RTP, need to duplicate 
for speed.

tks


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___
For more information regarding industry leading CCIE Lab training, please visit 
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Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Martin Sloan]

Thanks, Josh. I was getting caught up because the signaling ports in the
output provided in the task were in the ephemeral range but the task said
that port matching was a requirement. Based on the feedback here, I think
the screen shot in the task was not right and was supposed to show the
ports as 1720.  If that was the case, I'd update the service parameter for
the gk trunk, but It seems I can't force a match on the ports that were
provided in the task.

Thanks all for the help.

Marty

On Thursday, June 13, 2013, Josh Petro wrote:

> Hi Marty
> Bill and Justin are correct in that you can change the port number in the
> CUCM and the Gateway to reflect the signaling port (first port) The RAS
> port (second port listed on the line) will be in the ephemeral range. The
> ephemeral port range can't be changed on the CUCM as far as I know. I also
> remember Vic talking about that in a VOD in volume 1 (its in the
> 4.6 gatekeeper section).
> Josh
>
>
> On Jun 13, 2013 7:25 PM, "Bill Lake"  'cvml', 'whl...@gmail.com');>> wrote:
>
>> Marty,
>>
>> You got to the first column and select System parameters then scroll Dow
>> the the H323 section and there will be your 1720 and there you will put the
>> name of the gk trunk setup in your trunk config
>>
>> Reset the trunk and it should start using 1720
>>
>> Sent from my iPhone
>>
>> On Jun 13, 2013, at 4:11 PM, Martin Sloan 
>> > 'martinsloa...@gmail.com');>>
>> wrote:
>>
>> Justin,
>>
>> Thanks for the assist!  I'm still lost on the requirement for this task
>> b/c based on the output supplied, the CUCM's register with GK using ports
>> 40446 and 35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm
>> misunderstanding the question and/or output 2) The output in the task was
>> supposed to show the CUCM's registered with port 1720 3) There is really a
>> way to register the CUCM's with the ports they have in the output and I
>> don't know how to do it.
>>
>> I've attached a SS of the section.  Can you make any suggestions?  I'm
>> leaning heavily towards option 1 :-\
>>
>> Thanks,
>> Marty
>>
>>
>> On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre <
>> justin.mcint...@blackbox.com > 'justin.mcint...@blackbox.com');>> wrote:
>>
>>> With regards to your service parameter.  Just make sure that the name of
>>> your trunk is listed in this service parameter.  Then re-register your UCMs
>>> to the Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.
>>>  The service parameter is the key to what you are looking for here.
>>>  Depending on what time frames you have entered for your registration
>>> timeouts you should see it repair after some time as long as you have the
>>> service parameter configured correctly.
>>>
>>> Thanks,
>>>
>>> Justin
>>>
>>>
>>> This email and any files transmitted with it are confidential and are
>>> intended for the sole use of the individual to whom they are addressed.
>>> Black Box Corporation reserves the right to scan all e-mail traffic for
>>> restricted content and to monitor all e-mail in general. If you are not the
>>> intended recipient or you have received this email in error, any use,
>>> dissemination or forwarding of this email is strictly prohibited. If you
>>> have received this email in error, please notify the sender by replying to
>>> this email.
>>> ___
>>> For more information regarding industry leading CCIE Lab training,
>>> please visit www.ipexpert.com
>>>
>>> Are you a CCNP or CCIE and looking for a job? Check out
>>> www.PlatinumPlacement.com
>>>
>>
>> 
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Josh Petro]

Hi Marty
Bill and Justin are correct in that you can change the port number in the
CUCM and the Gateway to reflect the signaling port (first port) The RAS
port (second port listed on the line) will be in the ephemeral range. The
ephemeral port range can't be changed on the CUCM as far as I know. I also
remember Vic talking about that in a VOD in volume 1 (its in the
4.6 gatekeeper section).
Josh


On Jun 13, 2013 7:25 PM, "Bill Lake"  wrote:

> Marty,
>
> You got to the first column and select System parameters then scroll Dow
> the the H323 section and there will be your 1720 and there you will put the
> name of the gk trunk setup in your trunk config
>
> Reset the trunk and it should start using 1720
>
> Sent from my iPhone
>
> On Jun 13, 2013, at 4:11 PM, Martin Sloan  wrote:
>
> Justin,
>
> Thanks for the assist!  I'm still lost on the requirement for this task
> b/c based on the output supplied, the CUCM's register with GK using ports
> 40446 and 35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm
> misunderstanding the question and/or output 2) The output in the task was
> supposed to show the CUCM's registered with port 1720 3) There is really a
> way to register the CUCM's with the ports they have in the output and I
> don't know how to do it.
>
> I've attached a SS of the section.  Can you make any suggestions?  I'm
> leaning heavily towards option 1 :-\
>
> Thanks,
> Marty
>
>
> On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre <
> justin.mcint...@blackbox.com> wrote:
>
>> With regards to your service parameter.  Just make sure that the name of
>> your trunk is listed in this service parameter.  Then re-register your UCMs
>> to the Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.
>>  The service parameter is the key to what you are looking for here.
>>  Depending on what time frames you have entered for your registration
>> timeouts you should see it repair after some time as long as you have the
>> service parameter configured correctly.
>>
>> Thanks,
>>
>> Justin
>>
>>
>> This email and any files transmitted with it are confidential and are
>> intended for the sole use of the individual to whom they are addressed.
>> Black Box Corporation reserves the right to scan all e-mail traffic for
>> restricted content and to monitor all e-mail in general. If you are not the
>> intended recipient or you have received this email in error, any use,
>> dissemination or forwarding of this email is strictly prohibited. If you
>> have received this email in error, please notify the sender by replying to
>> this email.
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
> 
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
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Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Josh Petro]

Also, I know replication is good in Karen's case, but just to quickly rule
out a replication error in a practice lab, you can always remove the sub
from the call manager group and see if the phone registers to the pub
(assuming Services are activated and up).


On Thu, Jun 13, 2013 at 8:22 PM, Martin Sloan wrote:

> To add to the other great ideas provided, I'd say if the phone is getting
> an IP via DHCP try to visit the web interface for the phone and see if it
> knows about it's DN.  It will be on the first page under 'Phone DN'.
>
>
> On Thu, Jun 13, 2013 at 2:06 PM, Randall Crumm  wrote:
>
>> I dont think she tried to register on CUCM
>>
>> Have a great day!
>>
>> Thanks,
>> Randall
>>
>>   --
>>  *From:* Bill Lake 
>> *To:* Karen Johnson 
>> *Cc:* Randall Crumm ; Pavan K ; "
>> ccie_voice@onlinestudylist.com" 
>> *Sent:* Thursday, June 13, 2013 10:46 AM
>>
>> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
>> UCM
>>
>> Not sure it is firmware issue if you can register via UCM dhcp but not
>> IOS dhcp
>>
>>
>> On Thu, Jun 13, 2013 at 12:33 PM, Karen Johnson <
>> karen.johnson...@yahoo.ca> wrote:
>>
>> database is good. i think as per Micahel mention , firmware issue, i will
>> test and confirm
>>
>>
>>   --
>>  *From:* Randall Crumm 
>> *To:* Karen Johnson ; Pavan K <
>> pav.c...@gmail.com>
>> *Cc:* "ccie_voice@onlinestudylist.com" ;
>> Bill Lake 
>> *Sent:* Thursday, June 13, 2013 10:51:52 AM
>> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
>> UCM
>>
>> is your database replication status good?
>> Change the MAC address of one of your HQ phones in CUCM. Then put that
>> phone in SC and see if you can register it?
>> Did you delete any unassiged DN's
>>
>> Have a great day!
>>
>> Thanks,
>> Randall
>>
>>   --
>>  *From:* Karen Johnson 
>> *To:* Pavan K ; "rrcr...@yahoo.com" <
>> rrcr...@yahoo.com>
>> *Cc:* "ccie_voice@onlinestudylist.com" ;
>> Bill Lake 
>> *Sent:* Thursday, June 13, 2013 9:01 AM
>> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
>> UCM
>>
>> tks Pavan, look like not CTL issue, because when i switch this particular
>> phone to UCM DHCP , it get DN
>>
>> but when i move back to SC router DHCP, i did not
>>
>>
>>   --
>>  *From:* Pavan K 
>> *To:* karen.johnson...@yahoo.ca; rrcr...@yahoo.com
>> *Cc:* ccie_voice@onlinestudylist.com; Bill Lake 
>> *Sent:* Wednesday, June 12, 2013 5:52:18 PM
>> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
>> UCM
>>
>> Karen,
>> Check if your phone has an ITL/CTL installed. Erase them and see if the
>> changes take affect
>> Do you see the phone as registered in UCM  ?
>> On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:
>>
>> Did you try to auto register the phones?
>>
>> Have a great day!
>>
>> Thanks,
>> Randall
>>
>>   --
>>  *From:* Karen Johnson 
>> *To:* Bill Lake 
>> *Cc:* "ccie_voice@onlinestudylist.com" 
>> *Sent:* Wednesday, June 12, 2013 1:18 PM
>> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
>> UCM
>>
>> hi Bill,
>>
>> yes i got it from SC router, and i tried to ping UCM as well from the
>> voice int vlan of SC and it works for the ping. but still not get the DN
>>
>> k
>>
>>   *From:* Bill Lake 
>> *To:* Karen Johnson 
>> *Cc:* "ccie_voice@onlinestudylist.com" 
>> *Sent:* Wednesday, June 12, 2013 11:55:37 AM
>> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
>> UCM
>>
>>  Where are you getting your dhcp at sc?  If it is sc rtr then you could
>> have it right and just no access to CUCM
>>
>> So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan
>> has connectivity to CUCM
>>
>> Sent from my iPhone
>>
>> On Jun 12, 2013, at 11:29 AM, Karen Johnson 
>> wrote:
>>
>>
>> hi all,
>>
>> Phones are getting the ip address and option 150 from SC router DHCP.
>> However the phones do not show DN or extension. (only blue image
>> background)
>>
>> When I checked the Network setting in phone (ip,subnet, TFTP all showing
>> correctly)
>>
>> - What is the cause phone not able to pick up the DN config from UCM (in
>> UCM show the phones registered with DN) ?
>> - I have also restart the TFTP and UCM.
>> - here is my diagram :
>>
>> phone --- switch--- SC router (DHCP)
>>
>> tks for help
>>
>>
>>
>>  ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit http://www.ipexpert.com/
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> http://www.platinumplacement.com/
>>
>>
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com 
>>
>>
>> _

Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Bill Lake]

No unless you configure this system setting they will pick a random port. 

This is as designed and the setting to 1720 was to make some firewall configs 
easier as you now have a set port

Sent from my iPhone

On Jun 13, 2013, at 7:02 PM, Martin Sloan  wrote:

> Thanks, Bill.  My problem with this one is that the trunks aren't registered 
> under port 1720.  They're ports 40446 and 35246.  I read 'Port number 
> matching is required' to mean my trunks must match those in the output in the 
> task.  With those port numbers I don't believe it's possible.  Do you agree 
> it's probably an error in the output on this one?  I think the trunks are 
> supposed to be registered under port 1720, but I hate to assume.  I know 
> (okay, I've heard) the exam tasks leave some room for interpretation but I 
> think on this one, there's only one way to interpret.
> 
> Thanks,
> Marty
> 
> 
> On Thu, Jun 13, 2013 at 6:52 PM, Bill Lake  wrote:
>> Marty,
>> 
>> You got to the first column and select System parameters then scroll Dow the 
>> the H323 section and there will be your 1720 and there you will put the name 
>> of the gk trunk setup in your trunk config
>> 
>> Reset the trunk and it should start using 1720
>> 
>> Sent from my iPhone
>> 
>> On Jun 13, 2013, at 4:11 PM, Martin Sloan  wrote:
>> 
>>> Justin,
>>> 
>>> Thanks for the assist!  I'm still lost on the requirement for this task b/c 
>>> based on the output supplied, the CUCM's register with GK using ports 40446 
>>> and 35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm 
>>> misunderstanding the question and/or output 2) The output in the task was 
>>> supposed to show the CUCM's registered with port 1720 3) There is really a 
>>> way to register the CUCM's with the ports they have in the output and I 
>>> don't know how to do it.
>>> 
>>> I've attached a SS of the section.  Can you make any suggestions?  I'm 
>>> leaning heavily towards option 1 :-\
>>> 
>>> Thanks,
>>> Marty
>>> 
>>> 
>>> On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre 
>>>  wrote:
 With regards to your service parameter.  Just make sure that the name of 
 your trunk is listed in this service parameter.  Then re-register your 
 UCMs to the Gatekeeper.  Couldn't also hurt to shut / no shut the 
 gatekeeper.  The service parameter is the key to what you are looking for 
 here.  Depending on what time frames you have entered for your 
 registration timeouts you should see it repair after some time as long as 
 you have the service parameter configured correctly.
 
 Thanks,
 
 Justin
 
 
 This email and any files transmitted with it are confidential and are 
 intended for the sole use of the individual to whom they are addressed. 
 Black Box Corporation reserves the right to scan all e-mail traffic for 
 restricted content and to monitor all e-mail in general. If you are not 
 the intended recipient or you have received this email in error, any use, 
 dissemination or forwarding of this email is strictly prohibited. If you 
 have received this email in error, please notify the sender by replying to 
 this email.
 ___
 For more information regarding industry leading CCIE Lab training, please 
 visit www.ipexpert.com
 
 Are you a CCNP or CCIE and looking for a job? Check out 
 www.PlatinumPlacement.com
>>> 
>>> 
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please 
>>> visit www.ipexpert.com
>>> 
>>> Are you a CCNP or CCIE and looking for a job? Check out 
>>> www.PlatinumPlacement.com
> 
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Martin Sloan]

To add to the other great ideas provided, I'd say if the phone is getting
an IP via DHCP try to visit the web interface for the phone and see if it
knows about it's DN.  It will be on the first page under 'Phone DN'.


On Thu, Jun 13, 2013 at 2:06 PM, Randall Crumm  wrote:

> I dont think she tried to register on CUCM
>
> Have a great day!
>
> Thanks,
> Randall
>
>   --
>  *From:* Bill Lake 
> *To:* Karen Johnson 
> *Cc:* Randall Crumm ; Pavan K ; "
> ccie_voice@onlinestudylist.com" 
> *Sent:* Thursday, June 13, 2013 10:46 AM
>
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> Not sure it is firmware issue if you can register via UCM dhcp but not IOS
> dhcp
>
>
> On Thu, Jun 13, 2013 at 12:33 PM, Karen Johnson  > wrote:
>
> database is good. i think as per Micahel mention , firmware issue, i will
> test and confirm
>
>
>   --
>  *From:* Randall Crumm 
> *To:* Karen Johnson ; Pavan K <
> pav.c...@gmail.com>
> *Cc:* "ccie_voice@onlinestudylist.com" ;
> Bill Lake 
> *Sent:* Thursday, June 13, 2013 10:51:52 AM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> is your database replication status good?
> Change the MAC address of one of your HQ phones in CUCM. Then put that
> phone in SC and see if you can register it?
> Did you delete any unassiged DN's
>
> Have a great day!
>
> Thanks,
> Randall
>
>   --
>  *From:* Karen Johnson 
> *To:* Pavan K ; "rrcr...@yahoo.com" 
>
> *Cc:* "ccie_voice@onlinestudylist.com" ;
> Bill Lake 
> *Sent:* Thursday, June 13, 2013 9:01 AM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> tks Pavan, look like not CTL issue, because when i switch this particular
> phone to UCM DHCP , it get DN
>
> but when i move back to SC router DHCP, i did not
>
>
>   --
>  *From:* Pavan K 
> *To:* karen.johnson...@yahoo.ca; rrcr...@yahoo.com
> *Cc:* ccie_voice@onlinestudylist.com; Bill Lake 
> *Sent:* Wednesday, June 12, 2013 5:52:18 PM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> Karen,
> Check if your phone has an ITL/CTL installed. Erase them and see if the
> changes take affect
> Do you see the phone as registered in UCM  ?
> On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:
>
> Did you try to auto register the phones?
>
> Have a great day!
>
> Thanks,
> Randall
>
>   --
>  *From:* Karen Johnson 
> *To:* Bill Lake 
> *Cc:* "ccie_voice@onlinestudylist.com" 
> *Sent:* Wednesday, June 12, 2013 1:18 PM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> hi Bill,
>
> yes i got it from SC router, and i tried to ping UCM as well from the
> voice int vlan of SC and it works for the ping. but still not get the DN
>
> k
>
>   *From:* Bill Lake 
> *To:* Karen Johnson 
> *Cc:* "ccie_voice@onlinestudylist.com" 
> *Sent:* Wednesday, June 12, 2013 11:55:37 AM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
>  Where are you getting your dhcp at sc?  If it is sc rtr then you could
> have it right and just no access to CUCM
>
> So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has
> connectivity to CUCM
>
> Sent from my iPhone
>
> On Jun 12, 2013, at 11:29 AM, Karen Johnson 
> wrote:
>
>
> hi all,
>
> Phones are getting the ip address and option 150 from SC router DHCP.
> However the phones do not show DN or extension. (only blue image
> background)
>
> When I checked the Network setting in phone (ip,subnet, TFTP all showing
> correctly)
>
> - What is the cause phone not able to pick up the DN config from UCM (in
> UCM show the phones registered with DN) ?
> - I have also restart the TFTP and UCM.
> - here is my diagram :
>
> phone --- switch--- SC router (DHCP)
>
> tks for help
>
>
>
>  ___
> For more information regarding industry leading CCIE Lab training, please
> visit http://www.ipexpert.com/
>
> Are you a CCNP or CCIE and looking for a job? Check out
> http://www.platinumplacement.com/
>
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com 
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com 
>
>
>
>
>
>
>
>
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
__

Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Justin McIntyre]

My take based upon the written requirements is that the screen shot is 
erroneous and 1720 was intended.

Thanks,

Justin McIntyre
CCIE #36706
Engineer
Mutual Telecom Services Inc.
A wholly owned subsidiary of Black Box
justin.mcint...@blackbox.com
COMM:  434-946-1562
DSN:  312-237-1562
Cell:  434-381-0024

On Jun 13, 2013, at 8:02 PM, "Martin Sloan" 
mailto:martinsloa...@gmail.com>> wrote:

Thanks, Bill.  My problem with this one is that the trunks aren't registered 
under port 1720.  They're ports 40446 and 35246.  I read 'Port number matching 
is required' to mean my trunks must match those in the output in the task.  
With those port numbers I don't believe it's possible.  Do you agree it's 
probably an error in the output on this one?  I think the trunks are supposed 
to be registered under port 1720, but I hate to assume.  I know (okay, I've 
heard) the exam tasks leave some room for interpretation but I think on this 
one, there's only one way to interpret.

Thanks,
Marty


On Thu, Jun 13, 2013 at 6:52 PM, Bill Lake 
mailto:whl...@gmail.com>> wrote:
Marty,

You got to the first column and select System parameters then scroll Dow the 
the H323 section and there will be your 1720 and there you will put the name of 
the gk trunk setup in your trunk config

Reset the trunk and it should start using 1720

Sent from my iPhone

On Jun 13, 2013, at 4:11 PM, Martin Sloan 
mailto:martinsloa...@gmail.com>> wrote:

Justin,

Thanks for the assist!  I'm still lost on the requirement for this task b/c 
based on the output supplied, the CUCM's register with GK using ports 40446 and 
35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm misunderstanding 
the question and/or output 2) The output in the task was supposed to show the 
CUCM's registered with port 1720 3) There is really a way to register the 
CUCM's with the ports they have in the output and I don't know how to do it.

I've attached a SS of the section.  Can you make any suggestions?  I'm leaning 
heavily towards option 1 :-\

Thanks,
Marty


On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre 
mailto:justin.mcint...@blackbox.com>> wrote:
With regards to your service parameter.  Just make sure that the name of your 
trunk is listed in this service parameter.  Then re-register your UCMs to the 
Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.  The service 
parameter is the key to what you are looking for here.  Depending on what time 
frames you have entered for your registration timeouts you should see it repair 
after some time as long as you have the service parameter configured correctly.

Thanks,

Justin


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Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Martin Sloan]

Thanks, Bill.  My problem with this one is that the trunks aren't
registered under port 1720.  They're ports 40446 and 35246.  I read 'Port
number matching is required' to mean my trunks must match those in the
output in the task.  With those port numbers I don't believe it's
possible.  Do you agree it's probably an error in the output on this one?
I think the trunks are supposed to be registered under port 1720, but I
hate to assume.  I know (okay, I've heard) the exam tasks leave some room
for interpretation but I think on this one, there's only one way to
interpret.

Thanks,
Marty


On Thu, Jun 13, 2013 at 6:52 PM, Bill Lake  wrote:

> Marty,
>
> You got to the first column and select System parameters then scroll Dow
> the the H323 section and there will be your 1720 and there you will put the
> name of the gk trunk setup in your trunk config
>
> Reset the trunk and it should start using 1720
>
> Sent from my iPhone
>
> On Jun 13, 2013, at 4:11 PM, Martin Sloan  wrote:
>
> Justin,
>
> Thanks for the assist!  I'm still lost on the requirement for this task
> b/c based on the output supplied, the CUCM's register with GK using ports
> 40446 and 35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm
> misunderstanding the question and/or output 2) The output in the task was
> supposed to show the CUCM's registered with port 1720 3) There is really a
> way to register the CUCM's with the ports they have in the output and I
> don't know how to do it.
>
> I've attached a SS of the section.  Can you make any suggestions?  I'm
> leaning heavily towards option 1 :-\
>
> Thanks,
> Marty
>
>
> On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre <
> justin.mcint...@blackbox.com> wrote:
>
>> With regards to your service parameter.  Just make sure that the name of
>> your trunk is listed in this service parameter.  Then re-register your UCMs
>> to the Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.
>>  The service parameter is the key to what you are looking for here.
>>  Depending on what time frames you have entered for your registration
>> timeouts you should see it repair after some time as long as you have the
>> service parameter configured correctly.
>>
>> Thanks,
>>
>> Justin
>>
>>
>> This email and any files transmitted with it are confidential and are
>> intended for the sole use of the individual to whom they are addressed.
>> Black Box Corporation reserves the right to scan all e-mail traffic for
>> restricted content and to monitor all e-mail in general. If you are not the
>> intended recipient or you have received this email in error, any use,
>> dissemination or forwarding of this email is strictly prohibited. If you
>> have received this email in error, please notify the sender by replying to
>> this email.
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
> 
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
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Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Bill Lake]

Marty,

You got to the first column and select System parameters then scroll Dow the 
the H323 section and there will be your 1720 and there you will put the name of 
the gk trunk setup in your trunk config

Reset the trunk and it should start using 1720

Sent from my iPhone

On Jun 13, 2013, at 4:11 PM, Martin Sloan  wrote:

> Justin,
> 
> Thanks for the assist!  I'm still lost on the requirement for this task b/c 
> based on the output supplied, the CUCM's register with GK using ports 40446 
> and 35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm 
> misunderstanding the question and/or output 2) The output in the task was 
> supposed to show the CUCM's registered with port 1720 3) There is really a 
> way to register the CUCM's with the ports they have in the output and I don't 
> know how to do it.
> 
> I've attached a SS of the section.  Can you make any suggestions?  I'm 
> leaning heavily towards option 1 :-\
> 
> Thanks,
> Marty
> 
> 
> On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre 
>  wrote:
>> With regards to your service parameter.  Just make sure that the name of 
>> your trunk is listed in this service parameter.  Then re-register your UCMs 
>> to the Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.  
>> The service parameter is the key to what you are looking for here.  
>> Depending on what time frames you have entered for your registration 
>> timeouts you should see it repair after some time as long as you have the 
>> service parameter configured correctly.
>> 
>> Thanks,
>> 
>> Justin
>> 
>> 
>> This email and any files transmitted with it are confidential and are 
>> intended for the sole use of the individual to whom they are addressed. 
>> Black Box Corporation reserves the right to scan all e-mail traffic for 
>> restricted content and to monitor all e-mail in general. If you are not the 
>> intended recipient or you have received this email in error, any use, 
>> dissemination or forwarding of this email is strictly prohibited. If you 
>> have received this email in error, please notify the sender by replying to 
>> this email.
>> ___
>> For more information regarding industry leading CCIE Lab training, please 
>> visit www.ipexpert.com
>> 
>> Are you a CCNP or CCIE and looking for a job? Check out 
>> www.PlatinumPlacement.com
> 
> 
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com
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Re: [OSL | CCIE_Voice] CUCM GK Port Number

[Martin Sloan]

Justin,

Thanks for the assist!  I'm still lost on the requirement for this task b/c
based on the output supplied, the CUCM's register with GK using ports 40446
and 35246 (gk-trunk_1 and gk-trunk_2).  I'm not sure if:  1) I'm
misunderstanding the question and/or output 2) The output in the task was
supposed to show the CUCM's registered with port 1720 3) There is really a
way to register the CUCM's with the ports they have in the output and I
don't know how to do it.

I've attached a SS of the section.  Can you make any suggestions?  I'm
leaning heavily towards option 1 :-\

Thanks,
Marty


On Thu, Jun 13, 2013 at 4:04 PM, Justin McIntyre <
justin.mcint...@blackbox.com> wrote:

> With regards to your service parameter.  Just make sure that the name of
> your trunk is listed in this service parameter.  Then re-register your UCMs
> to the Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.
>  The service parameter is the key to what you are looking for here.
>  Depending on what time frames you have entered for your registration
> timeouts you should see it repair after some time as long as you have the
> service parameter configured correctly.
>
> Thanks,
>
> Justin
>
>
> This email and any files transmitted with it are confidential and are
> intended for the sole use of the individual to whom they are addressed.
> Black Box Corporation reserves the right to scan all e-mail traffic for
> restricted content and to monitor all e-mail in general. If you are not the
> intended recipient or you have received this email in error, any use,
> dissemination or forwarding of this email is strictly prohibited. If you
> have received this email in error, please notify the sender by replying to
> this email.
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
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Re: [OSL | CCIE_Voice] show DHCP in UCM

[Randall Saborio]

Good article, but for exam or even real life, there isn't any way to check
the DHCP leases from CUCM.

Randall "da ill" Saborio
CCIE Voice Wannabe #10054675811


On Wed, Jun 12, 2013 at 6:42 PM, Tony Zunt  wrote:

> Karen
>
> Does this help?
>
> http://bhatkoti.com/2009/02/16/how-to-check-call-manager-6x-5x-7x-dhcp-lease/
>
>
>
> On Wed, Jun 12, 2013 at 1:49 AM, Karen Johnson 
> wrote:
>
>> does anyone know how to check DHCP binding in UCM ?
>>
>> - what is similar command for "sh ip dhcp bind" in UCM
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>> Are you a CCNP or CCIE and looking for a job? Check out
>> www.PlatinumPlacement.com
>>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
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[OSL | CCIE_Voice] Phone not pick up TFTP or config from

[Justin McIntyre]

I seem to remember hitting an issue like this in the past before.  In my case, 
I did a factory reset.  Hold # during power on, 123456789*0#and wait.  Just 
make sure that prior to doing this, you have troubleshot everything on the 
network side first.  Additionally, make sure you do have the dhcp and option 
150 working correctly. I've heard horror stories of doing this to a phone and 
it never coming back from the black screen so do some research on the subject 
first.  Again, in my case, phone went black for about 20 minutes and eventually 
came back up, pulled down its config and registered.  This is a quick stab at a 
fix but if it were me, I would pull some traces first.  When and if you take 
your lab attempt, you will need to be comfortable with the various 
troubleshooting procedures anyhow.  Couple things to look at.

  1.) Launch the RTMT and take a look at the TFTP counters.  Verify or clear 
the counters and then reset the phone.  Does the counter increment?  If it does 
can you guarantee that it is this phone that is pulling the TFTP config down.

a. If you can verify TFTP is working, you may still have a DB 
replication issue.  Change the UCM group in the DP/phone to point at PUB first. 
 Reset phone and see if it registers.  If it does, there's a chance (and with 
this version of UCM a good one!!) that your DB is out of sync.  (utils db 
replication stop on sub, stop on pub and then Utils dbreplication force data 
sync sub all, Vik has a really good write-up on this, search it out).

2.)  try to delete the phone and make it a SIP phone.  This will make it switch 
firmware which may get it past the point of where it is getting stuck in the 
registration process (assuming you don't have a DB issue).  Then switch it back 
to SCCP and go at it again. (however, I would try to verify if TFTP is working 
or not first)

3.)  There are also some SDI/SDL traces that you can pull to check the 
registration process. (Personally I like to use wireshark for this)

4.  ) if you want to use wire shark, there's a couple ways you can do it.

a.  Span the port connected to your phone to the port connected to your 
pc and monitor the traffic with wireshark (this depends on the switch that you 
are using and obviously may vary in method If you are using proctor labs.  If 
you're using proctor labs, ssh into the OS of the tftp server and launch a file 
capture and reset phone.  Use RTMT to download the capture from the server and 
open with wireshark).  Do this on the subscriber too to check registration 
process).

Note: spanning ports and vlans on a Cisco switch can be seriously detrimental 
to the I/O of the device.  Research it out a bit.

b.  Turn on port mirroring in the phone.  If the phone is in fact 
taking the tftp config but just not registering with UCM, you may be able to 
turn on Port mirroring/spanning in the phone config page and then connect your 
pc to the "PC" port of the phone and turn on wire shark.


In my opinion, all of these are subjects and techniques that a CCIE should be 
comfortable with, so don't be afraid to delve a little outside the workbooks to 
practice something.  Ultimately, this will make you more aware of exactly what 
is happening with the phones/system rather than just figuring out how to 
complete a particular section of a workbook.

Thanks,

Justin

This email and any files transmitted with it are confidential and are intended 
for the sole use of the individual to whom they are addressed. Black Box 
Corporation reserves the right to scan all e-mail traffic for restricted 
content and to monitor all e-mail in general. If you are not the intended 
recipient or you have received this email in error, any use, dissemination or 
forwarding of this email is strictly prohibited. If you have received this 
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[OSL | CCIE_Voice] CUCM GK Port Number

[Justin McIntyre]

With regards to your service parameter.  Just make sure that the name of your 
trunk is listed in this service parameter.  Then re-register your UCMs to the 
Gatekeeper.  Couldn't also hurt to shut / no shut the gatekeeper.  The service 
parameter is the key to what you are looking for here.  Depending on what time 
frames you have entered for your registration timeouts you should see it repair 
after some time as long as you have the service parameter configured correctly.

Thanks,

Justin


This email and any files transmitted with it are confidential and are intended 
for the sole use of the individual to whom they are addressed. Black Box 
Corporation reserves the right to scan all e-mail traffic for restricted 
content and to monitor all e-mail in general. If you are not the intended 
recipient or you have received this email in error, any use, dissemination or 
forwarding of this email is strictly prohibited. If you have received this 
email in error, please notify the sender by replying to this email.
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Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

[Tian]

It's Logitech, both are for keyboard and mouse.

 

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Karen Johnson
Sent: Thursday, June 13, 2013 10:41 AM
To: nielsenj
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

 

hmm, i remembered only see cheap keyboard, seem like Dell.  but forgot the
model

 

 

  _  

From: nielsenj mailto:niels...@gmail.com> >
To: Karen Johnson mailto:karen.johnson...@yahoo.ca> > 
Cc: "ccie_voice@onlinestudylist.com 
" mailto:ccie_voice@onlinestudylist.com> > 
Sent: Tuesday, May 28, 2013 7:45:49 PM
Subject: Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

 

Logitech K120




On Tue, May 28, 2013 at 4:36 PM, Karen Johnson 
wrote:

 

hi folks,

 

anyone remember what is the keyboard model use in SJ and RTP, need to
duplicate for speed.

 

tks

 


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visit www.ipexpert.com  

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Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Randall Crumm]

I dont think she tried to register on CUCM
 
Have a great day!


Thanks,
Randall




 From: Bill Lake 
To: Karen Johnson  
Cc: Randall Crumm ; Pavan K ; 
"ccie_voice@onlinestudylist.com"  
Sent: Thursday, June 13, 2013 10:46 AM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


Not sure it is firmware issue if you can register via UCM dhcp but not IOS dhcp



On Thu, Jun 13, 2013 at 12:33 PM, Karen Johnson  
wrote:

database is good. i think as per Micahel mention , firmware issue, i will test 
and confirm
>
>
>
>
>
>
>
> From: Randall Crumm 
>To: Karen Johnson ; Pavan K  
>Cc: "ccie_voice@onlinestudylist.com" ; Bill 
>Lake  
>Sent: Thursday, June 13, 2013 10:51:52 AM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
> 
>
>
>is your database replication status good?
>Change the MAC address of one of your HQ phones in CUCM. Then put that phone 
>in SC and see if you can register it?
>Did you delete any unassiged DN's 
> 
>Have a great day!
>
>
>Thanks,
>Randall
>
>
>
>
> From: Karen Johnson 
>To: Pavan K ; "rrcr...@yahoo.com"  
>Cc: "ccie_voice@onlinestudylist.com" ; Bill 
>Lake  
>Sent: Thursday, June 13, 2013 9:01 AM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
> 
>
>
>tks Pavan, look like not CTL issue, because when i switch this particular 
>phone to UCM DHCP , it get DN
>
>but when i move back to SC router DHCP, i did not
>
>
>
>
>
>
>
> From: Pavan K 
>To: karen.johnson...@yahoo.ca; rrcr...@yahoo.com 
>Cc: ccie_voice@onlinestudylist.com; Bill Lake  
>Sent: Wednesday, June 12, 2013 5:52:18 PM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
> 
>
>
>Karen,
>Check if your phone has an ITL/CTL installed. Erase them and see if the 
>changes take affect
>Do you see the phone as registered in UCM  ?
>On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:
>
>Did you try to auto register the phones?
>> 
>>Have a great day!
>>
>>
>>Thanks,
>>Randall
>>
>>
>>
>>
>> From: Karen Johnson 
>>To: Bill Lake  
>>Cc: "ccie_voice@onlinestudylist.com"  
>>Sent: Wednesday, June 12, 2013 1:18 PM
>>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
>> 
>>
>>
>>hi Bill,
>> 
>>yes i got it from SC router, and i tried to ping UCM as well from the voice 
>>int vlan of SC and it works for the ping. but still not get the DN
>> 
>>k
>>
>>
>>From: Bill Lake 
>>To: Karen Johnson  
>>Cc: "ccie_voice@onlinestudylist.com"  
>>Sent: Wednesday, June 12, 2013 11:55:37 AM
>>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
>>
>>
>>
>>Where are you getting your dhcp at sc?  If it is sc rtr then you could have 
>>it right and just no access to CUCM 
>>
>>
>>So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has 
>>connectivity to CUCM
>>
>>Sent from my iPhone
>>
>>On Jun 12, 2013, at 11:29 AM, Karen Johnson  wrote:
>>
>>
>>
>>>
>>>hi all,
>>> 
>>>Phones are getting the ip address and option 150 from SC router DHCP. 
>>>However the phones do not show DN or extension. (only blue image background)
>>> 
>>>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>>>correctly)
>>> 
>>>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>>>show the phones registered with DN) ?
>>>- I have also restart the TFTP and UCM.
>>>- here is my diagram :
>>> 
>>>    phone --- switch--- SC router (DHCP)  
>>> 
>>>tks for help
>>> 
>>> 
>>___
>>>For more information regarding industry leading CCIE Lab training, please 
>>>visit http://www.ipexpert.com/
>>>
>>>Are you a CCNP or CCIE and looking for a job? Check out 
>>>http://www.platinumplacement.com/
>>
>>
>>___
>>For more information regarding industry leading CCIE Lab training, please 
>>visit www.ipexpert.com
>>
>>Are you a CCNP or CCIE and looking for a job? Check out 
>>www.PlatinumPlacement.com
>>
>>
>>___
>>For more information regarding industry leading CCIE Lab training, please 
>>visit www.ipexpert.com
>>
>>Are you a CCNP or CCIE and looking for a job? Check out 
>>www.PlatinumPlacement.com
>>
>
>
>
>
>
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

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Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Bill Lake]

Not sure it is firmware issue if you can register via UCM dhcp but not IOS
dhcp


On Thu, Jun 13, 2013 at 12:33 PM, Karen Johnson
wrote:

> database is good. i think as per Micahel mention , firmware issue, i will
> test and confirm
>
>
>   --
>  *From:* Randall Crumm 
> *To:* Karen Johnson ; Pavan K <
> pav.c...@gmail.com>
> *Cc:* "ccie_voice@onlinestudylist.com" ;
> Bill Lake 
> *Sent:* Thursday, June 13, 2013 10:51:52 AM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> is your database replication status good?
> Change the MAC address of one of your HQ phones in CUCM. Then put that
> phone in SC and see if you can register it?
> Did you delete any unassiged DN's
>
> Have a great day!
>
> Thanks,
> Randall
>
>   --
>  *From:* Karen Johnson 
> *To:* Pavan K ; "rrcr...@yahoo.com" 
>
> *Cc:* "ccie_voice@onlinestudylist.com" ;
> Bill Lake 
> *Sent:* Thursday, June 13, 2013 9:01 AM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> tks Pavan, look like not CTL issue, because when i switch this particular
> phone to UCM DHCP , it get DN
>
> but when i move back to SC router DHCP, i did not
>
>
>   --
>  *From:* Pavan K 
> *To:* karen.johnson...@yahoo.ca; rrcr...@yahoo.com
> *Cc:* ccie_voice@onlinestudylist.com; Bill Lake 
> *Sent:* Wednesday, June 12, 2013 5:52:18 PM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> Karen,
> Check if your phone has an ITL/CTL installed. Erase them and see if the
> changes take affect
> Do you see the phone as registered in UCM  ?
> On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:
>
> Did you try to auto register the phones?
>
> Have a great day!
>
> Thanks,
> Randall
>
>   --
>  *From:* Karen Johnson 
> *To:* Bill Lake 
> *Cc:* "ccie_voice@onlinestudylist.com" 
> *Sent:* Wednesday, June 12, 2013 1:18 PM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
> hi Bill,
>
> yes i got it from SC router, and i tried to ping UCM as well from the
> voice int vlan of SC and it works for the ping. but still not get the DN
>
> k
>
>   *From:* Bill Lake 
> *To:* Karen Johnson 
> *Cc:* "ccie_voice@onlinestudylist.com" 
> *Sent:* Wednesday, June 12, 2013 11:55:37 AM
> *Subject:* Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from
> UCM
>
>  Where are you getting your dhcp at sc?  If it is sc rtr then you could
> have it right and just no access to CUCM
>
> So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has
> connectivity to CUCM
>
> Sent from my iPhone
>
> On Jun 12, 2013, at 11:29 AM, Karen Johnson 
> wrote:
>
>
> hi all,
>
> Phones are getting the ip address and option 150 from SC router DHCP.
> However the phones do not show DN or extension. (only blue image
> background)
>
> When I checked the Network setting in phone (ip,subnet, TFTP all showing
> correctly)
>
> - What is the cause phone not able to pick up the DN config from UCM (in
> UCM show the phones registered with DN) ?
> - I have also restart the TFTP and UCM.
> - here is my diagram :
>
> phone --- switch--- SC router (DHCP)
>
> tks for help
>
>
>
>  ___
> For more information regarding industry leading CCIE Lab training, please
> visit http://www.ipexpert.com/
>
> Are you a CCNP or CCIE and looking for a job? Check out
> http://www.platinumplacement.com/
>
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com 
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com 
>
>
>
>
>
>
>
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam

[Karen Johnson]

hmm, i remembered only see cheap keyboard, seem like Dell.  but forgot the model





 From: nielsenj 
To: Karen Johnson  
Cc: "ccie_voice@onlinestudylist.com"  
Sent: Tuesday, May 28, 2013 7:45:49 PM
Subject: Re: [OSL | CCIE_Voice] keyboard model in SJ and RTP exam
 


Logitech K120




On Tue, May 28, 2013 at 4:36 PM, Karen Johnson  
wrote:


>
>hi folks,
> 
>anyone remember what is the keyboard model use in SJ and RTP, need to 
>duplicate for speed.
> 
>tks
> 
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Karen Johnson]

database is good. i think as per Micahel mention , firmware issue, i will test 
and confirm





 From: Randall Crumm 
To: Karen Johnson ; Pavan K  
Cc: "ccie_voice@onlinestudylist.com" ; Bill 
Lake  
Sent: Thursday, June 13, 2013 10:51:52 AM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


is your database replication status good?
Change the MAC address of one of your HQ phones in CUCM. Then put that phone in 
SC and see if you can register it?
Did you delete any unassiged DN's 
 
Have a great day!


Thanks,
Randall




 From: Karen Johnson 
To: Pavan K ; "rrcr...@yahoo.com"  
Cc: "ccie_voice@onlinestudylist.com" ; Bill 
Lake  
Sent: Thursday, June 13, 2013 9:01 AM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


tks Pavan, look like not CTL issue, because when i switch this particular phone 
to UCM DHCP , it get DN

but when i move back to SC router DHCP, i did not





 From: Pavan K 
To: karen.johnson...@yahoo.ca; rrcr...@yahoo.com 
Cc: ccie_voice@onlinestudylist.com; Bill Lake  
Sent: Wednesday, June 12, 2013 5:52:18 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


Karen,
Check if your phone has an ITL/CTL installed. Erase them and see if the changes 
take affect
Do you see the phone as registered in UCM  ?
On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:

Did you try to auto register the phones?
> 
>Have a great day!
>
>
>Thanks,
>Randall
>
>
>
>
> From: Karen Johnson 
>To: Bill Lake  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 1:18 PM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
> 
>
>
>hi Bill,
> 
>yes i got it from SC router, and i tried to ping UCM as well from the voice 
>int vlan of SC and it works for the ping. but still not get the DN
> 
>k
>
>
>From: Bill Lake 
>To: Karen Johnson  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 11:55:37 AM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
>
>
>
>Where are you getting your dhcp at sc?  If it is sc rtr then you could have it 
>right and just no access to CUCM 
>
>
>So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has 
>connectivity to CUCM
>
>Sent from my iPhone
>
>On Jun 12, 2013, at 11:29 AM, Karen Johnson  wrote:
>
>
>
>>
>>hi all,
>> 
>>Phones are getting the ip address and option 150 from SC router DHCP. 
>>However the phones do not show DN or extension. (only blue image background)
>> 
>>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>>correctly)
>> 
>>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>>show the phones registered with DN) ?
>>- I have also restart the TFTP and UCM.
>>- here is my diagram :
>> 
>>    phone --- switch--- SC router (DHCP)  
>> 
>>tks for help
>> 
>> 
>___
>>For more information regarding industry leading CCIE Lab training, please 
>>visit http://www.ipexpert.com/
>>
>>Are you a CCNP or CCIE and looking for a job? Check out 
>>http://www.platinumplacement.com/
>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Randall Crumm]

is your database replication status good?
Change the MAC address of one of your HQ phones in CUCM. Then put that phone in 
SC and see if you can register it?
Did you delete any unassiged DN's 
 
Have a great day!


Thanks,
Randall




 From: Karen Johnson 
To: Pavan K ; "rrcr...@yahoo.com"  
Cc: "ccie_voice@onlinestudylist.com" ; Bill 
Lake  
Sent: Thursday, June 13, 2013 9:01 AM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


tks Pavan, look like not CTL issue, because when i switch this particular phone 
to UCM DHCP , it get DN

but when i move back to SC router DHCP, i did not





 From: Pavan K 
To: karen.johnson...@yahoo.ca; rrcr...@yahoo.com 
Cc: ccie_voice@onlinestudylist.com; Bill Lake  
Sent: Wednesday, June 12, 2013 5:52:18 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


Karen,
Check if your phone has an ITL/CTL installed. Erase them and see if the changes 
take affect
Do you see the phone as registered in UCM  ?
On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:

Did you try to auto register the phones?
> 
>Have a great day!
>
>
>Thanks,
>Randall
>
>
>
>
> From: Karen Johnson 
>To: Bill Lake  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 1:18 PM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
> 
>
>
>hi Bill,
> 
>yes i got it from SC router, and i tried to ping UCM as well from the voice 
>int vlan of SC and it works for the ping. but still not get the DN
> 
>k
>
>
>From: Bill Lake 
>To: Karen Johnson  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 11:55:37 AM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
>
>
>
>Where are you getting your dhcp at sc?  If it is sc rtr then you could have it 
>right and just no access to CUCM 
>
>
>So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has 
>connectivity to CUCM
>
>Sent from my iPhone
>
>On Jun 12, 2013, at 11:29 AM, Karen Johnson  wrote:
>
>
>
>>
>>hi all,
>> 
>>Phones are getting the ip address and option 150 from SC router DHCP. 
>>However the phones do not show DN or extension. (only blue image background)
>> 
>>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>>correctly)
>> 
>>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>>show the phones registered with DN) ?
>>- I have also restart the TFTP and UCM.
>>- here is my diagram :
>> 
>>    phone --- switch--- SC router (DHCP)  
>> 
>>tks for help
>> 
>> 
>___
>>For more information regarding industry leading CCIE Lab training, please 
>>visit http://www.ipexpert.com/
>>
>>Are you a CCNP or CCIE and looking for a job? Check out 
>>http://www.platinumplacement.com/
>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] BLUE Screen on SC Phones.

[Michael.Sears]

Karen,

I really can't explain it, technically I can't explain why this happens.  My 
screens on SC phones turned bright blue with no information and the phones were 
registered.  Finally, in desperation I tried changing the phones back to the 
default background image and it worked.

I also put other background images on the phones and it worked also.  Good Luck.

Michael Sears, CCIE(V)#38404
Cisco Certified Unfied Communications Computing Systems Specialist
E911 Infrastructure Specialist
[3-2-2013 3-02-38 PM]   [UCS SPECIALIST1]
"Designing and Implementing Cisco Unified Communications on Unified Computing 
Systems"

From: Karen Johnson [mailto:karen.johnson...@yahoo.ca]
Sent: Thursday, June 13, 2013 10:13 AM
To: Sears, Michael (msears); ccie_voice@onlinestudylist.com
Subject: Re: BLUE Screen on SC Phones.

ah will test that in moment and update you. but why is that ?



From: "michael.se...@compucom.com" 
mailto:michael.se...@compucom.com>>
To: ccie_voice@onlinestudylist.com
Cc: karen.johnson...@yahoo.ca
Sent: Wednesday, June 12, 2013 7:24:54 PM
Subject: BLUE Screen on SC Phones.

Karen,

I experienced the same thing when studying for the IE in my home lab.  The 
solution for me to get rid of the very blue screen was to check the background 
image and revert to the standard image.  Then my phones showed showed correct 
information.

Michael Sears, CCIE(V)#38404
Cisco Certified Unfied Communications Computing Systems Specialist
E911 Insrastructure Specialist
Compucom Systems Western Region


<><>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] BLUE Screen on SC Phones.

[Karen Johnson]

ah will test that in moment and update you. but why is that ?





 From: "michael.se...@compucom.com" 
To: ccie_voice@onlinestudylist.com 
Cc: karen.johnson...@yahoo.ca 
Sent: Wednesday, June 12, 2013 7:24:54 PM
Subject: BLUE Screen on SC Phones.
 

Karen,

I experienced the same thing when studying for the IE in my home lab.  The 
solution for me to get rid of the very blue screen was to check the background 
image and revert to the standard image.  Then my phones showed showed correct 
information.

Michael Sears, CCIE(V)#38404
Cisco Certified Unfied Communications Computing Systems Specialist
E911 Insrastructure Specialist
Compucom Systems Western Region___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

[OSL | CCIE_Voice] Ringlist not updated

[Karen Johnson]

hi experts,

in my last exam, i have removed the "are you there" ringlist from TFTP and 
restart TFTP PUB/SUB. But still it show "are you there"

- any idea why the TFTP not get updated ?  i check the replication was good at 
that time.

this never happen when i practice lab.

- what possibilities i need to check ?


k___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Karen Johnson]

yes i suspect issue on the phone itself, this is 7945





 From: Shabeeb Mohammed 
To: Karen Johnson  
Cc: ""  
Sent: Wednesday, June 12, 2013 9:50:38 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


Hey Karen, 
Try upgrading or downgrading the phone firmware, then restart the tftp service.
If it still doesn't work, try to register this phone on another call manager.. 
If it still doesn't register, it might be because the phone is messed up 
inside.. 
Are all the acting this way.. Which models are effected.. 
Regards, 
Shabeeb
On 12 Jun 2013 22:59, "Karen Johnson"  wrote:


>
>hi all,
> 
>Phones are getting the ip address and option 150 from SC router DHCP. 
>However the phones do not show DN or extension. (only blue image background)
> 
>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>correctly)
> 
>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>show the phones registered with DN) ?
>- I have also restart the TFTP and UCM.
>- here is my diagram :
> 
>    phone --- switch--- SC router (DHCP)  
> 
>tks for help
> 
> 
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Karen Johnson]

hi Bill,

yes, phone showing Registered in UCM (but the DN is not on the phone and blue 
background screen only)
- model and firmware i think no issue, because when i swithback to DHCP from 
UCM , it registered and get DN
- replication from reporting is good

k






 From: Bill Lake 
To: Karen Johnson  
Cc: "ccie_voice@onlinestudylist.com"  
Sent: Wednesday, June 12, 2013 5:58:42 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
 


Ok so the phone gets all the right info but just isn't getting registered? Or 
is it registering and not getting a dn?

This seems sort of strange so I might look at replication and where you are 
registering if the phones register.

I guess it also doesn't hurt to ask if you set the phones as the right model 
and firmware?

Bill

Sent from my iPhone

On Jun 12, 2013, at 3:18 PM, Karen Johnson  wrote:


hi Bill,
> 
>yes i got it from SC router, and i tried to ping UCM as well from the voice 
>int vlan of SC and it works for the ping. but still not get the DN
> 
>k
>
>
>From: Bill Lake 
>To: Karen Johnson  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 11:55:37 AM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
>
>
>
>Where are you getting your dhcp at sc?  If it is sc rtr then you could have it 
>right and just no access to CUCM 
>
>
>So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has 
>connectivity to CUCM
>
>Sent from my iPhone
>
>On Jun 12, 2013, at 11:29 AM, Karen Johnson  wrote:
>
>
>
>>
>>hi all,
>> 
>>Phones are getting the ip address and option 150 from SC router DHCP. 
>>However the phones do not show DN or extension. (only blue image background)
>> 
>>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>>correctly)
>> 
>>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>>show the phones registered with DN) ?
>>- I have also restart the TFTP and UCM.
>>- here is my diagram :
>> 
>>    phone --- switch--- SC router (DHCP)  
>> 
>>tks for help
>> 
>> 
>___
>>For more information regarding industry leading CCIE Lab training, please 
>>visit http://www.ipexpert.com/
>>
>>Are you a CCNP or CCIE and looking for a job? Check out 
>>http://www.platinumplacement.com/
>
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Karen Johnson]

yes auto register is on, and other phones (that use DHCp from UCM is working)

but phone that get HDCP from SC router still not get DN and blue screen





 From: Randall Crumm 
To: Karen Johnson ; Bill Lake  
Cc: "ccie_voice@onlinestudylist.com"  
Sent: Wednesday, June 12, 2013 3:37:16 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
 


Did you try to auto register the phones?
 
Have a great day!


Thanks,
Randall




 From: Karen Johnson 
To: Bill Lake  
Cc: "ccie_voice@onlinestudylist.com"  
Sent: Wednesday, June 12, 2013 1:18 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
 


hi Bill,
 
yes i got it from SC router, and i tried to ping UCM as well from the voice int 
vlan of SC and it works for the ping. but still not get the DN
 
k

From: Bill Lake 
To: Karen Johnson  
Cc: "ccie_voice@onlinestudylist.com"  
Sent: Wednesday, June 12, 2013 11:55:37 AM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM



Where are you getting your dhcp at sc?  If it is sc rtr then you could have it 
right and just no access to CUCM 

So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has 
connectivity to CUCM

Sent from my iPhone

On Jun 12, 2013, at 11:29 AM, Karen Johnson  wrote:



>
>hi all,
> 
>Phones are getting the ip address and option 150 from SC router DHCP. 
>However the phones do not show DN or extension. (only blue image background)
> 
>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>correctly)
> 
>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>show the phones registered with DN) ?
>- I have also restart the TFTP and UCM.
>- here is my diagram :
> 
>    phone --- switch--- SC router (DHCP)  
> 
>tks for help
> 
> 
___
>For more information regarding industry leading CCIE Lab training, please 
>visit http://www.ipexpert.com/
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>http://www.platinumplacement.com/


___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM

[Karen Johnson]

tks Pavan, look like not CTL issue, because when i switch this particular phone 
to UCM DHCP , it get DN

but when i move back to SC router DHCP, i did not





 From: Pavan K 
To: karen.johnson...@yahoo.ca; rrcr...@yahoo.com 
Cc: ccie_voice@onlinestudylist.com; Bill Lake  
Sent: Wednesday, June 12, 2013 5:52:18 PM
Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
 


Karen,
Check if your phone has an ITL/CTL installed. Erase them and see if the changes 
take affect
Do you see the phone as registered in UCM  ?
On Jun 12, 2013 5:23 PM, "Randall Crumm"  wrote:

Did you try to auto register the phones?
> 
>Have a great day!
>
>
>Thanks,
>Randall
>
>
>
>
> From: Karen Johnson 
>To: Bill Lake  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 1:18 PM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP  or config from UCM
> 
>
>
>hi Bill,
> 
>yes i got it from SC router, and i tried to ping UCM as well from the voice 
>int vlan of SC and it works for the ping. but still not get the DN
> 
>k
>
>
>From: Bill Lake 
>To: Karen Johnson  
>Cc: "ccie_voice@onlinestudylist.com"  
>Sent: Wednesday, June 12, 2013 11:55:37 AM
>Subject: Re: [OSL | CCIE_Voice] Phone not pick up TFTP or config from UCM
>
>
>
>Where are you getting your dhcp at sc?  If it is sc rtr then you could have it 
>right and just no access to CUCM 
>
>
>So try ping (CUCM ip) source vlan (voice #) and confirm the voice vlan has 
>connectivity to CUCM
>
>Sent from my iPhone
>
>On Jun 12, 2013, at 11:29 AM, Karen Johnson  wrote:
>
>
>
>>
>>hi all,
>> 
>>Phones are getting the ip address and option 150 from SC router DHCP. 
>>However the phones do not show DN or extension. (only blue image background)
>> 
>>When I checked the Network setting in phone (ip,subnet, TFTP all showing 
>>correctly)
>> 
>>- What is the cause phone not able to pick up the DN config from UCM (in UCM 
>>show the phones registered with DN) ?
>>- I have also restart the TFTP and UCM.
>>- here is my diagram :
>> 
>>    phone --- switch--- SC router (DHCP)  
>> 
>>tks for help
>> 
>> 
>___
>>For more information regarding industry leading CCIE Lab training, please 
>>visit http://www.ipexpert.com/
>>
>>Are you a CCNP or CCIE and looking for a job? Check out 
>>http://www.platinumplacement.com/
>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>
>
>___
>For more information regarding industry leading CCIE Lab training, please 
>visit www.ipexpert.com
>
>Are you a CCNP or CCIE and looking for a job? Check out 
>www.PlatinumPlacement.com
>___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] LAB GRADED WITH ALL 0%.

[Wilson Samuel (CCIE)]

Hi Ravi,

As far as I know I think one is not allowed to do any physical alteration to 
the lab devices, may be that made it go 0 

However best would be to check on CIsco certification support forum and please 
do share your findings as well 

Regards

Sent from my iPhone

On 10 Jun 2013, at 13:56,  wrote:

> Ravi,
> 
> All 0% does sound a little strange.  I've never heard of anyone getting all 
> 0% before.  Possibly your configurations were wiped out somehow.  If you feel 
> that your lab was not graded correctly or there was a problem with grading 
> call the following number and open a case with the CCIE Certifications Team.  
> 1.800.553.6387 #4 #1
> --ms
> Michael Sears, CCIE(V)#38404
> Cisco Certified Unfied Communications Computing Systems Specialist
> E911 Infrastructure Specialist
>> 
>> 
>> Dear All,
>> 
>> I got CCIE lab exam for the first time and I am really unsatisfied 
>> about the marks I got. unfortunately I was not able to complete my lab 
>> properly but I have configured few sections in good manner. 
>> Unfortunately I didn't knew that I removed a cable from a phone and 
>> replugged due to phones were not registered with CUCM correctly. when 
>> I got a result sheet it was really strange and they given me 0% for 
>> each and every section. So is there any way to appeal the exam to 
>> cisco and get another chance to attain this valuable certification. I 
>> know that I am technically competent. but now I am totally depressed.
>> 
>> Thanks,
>> Ravi,
> 
> ___
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> 
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___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com