[OSL | CCIE_Voice] All UC URLs
I´m trying to collect all possibles URLs that can appear on lab exam to memorize them (maybe tattoo on my arm hehehe). I´m forgetting some other? Can i remove some of this from my memory? Extension mobility cucm http://[CCM-IP]:8080/emapp/EMAppServlet?device=#DEVICENAME# Ipma - Manager Assistance http:// [CCM-IP]:8080/ma/servlet/MAService?cmd=doPhoneService&Name=#DEVICENAME# Mobile voice access (TCL Script) http://[CCM-IP]:8080/ccmivr/pages/IVRMainpage.vxml IPPA - IP Phone Agent Service http://[CCX-IP]:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp IPPA - ONE BUTTON LOGIN http://[CCX-IP]:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp Param: Ext, Pwd, ID IPPM - IP Phone Messenger http://[CUPS-IP]:8081/ippm/default?name=#DEVICENAME# Thanks :) -- .:.::Marcelo Augusto::.:. MSN: harkonmose...@hotmail.com SKYPE: harkonmoseley ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] All UC URLs
Hi, You may want to consider: - VoiceView - URLs that can be helpful for features under CME (Telephony service) Other than that it looks good. Regards Gurpreet On Fri, Jul 5, 2013 at 7:40 AM, Marcelo Augusto wrote: > I´m trying to collect all possibles URLs that can appear on lab exam to > memorize them (maybe tattoo on my arm hehehe). I´m forgetting some other? > Can i remove some of this from my memory? > > Extension mobility cucm > http://[CCM-IP]:8080/emapp/EMAppServlet?device=#DEVICENAME# > > Ipma - Manager Assistance > http:// > [CCM-IP]:8080/ma/servlet/MAService?cmd=doPhoneService&Name=#DEVICENAME# > > Mobile voice access (TCL Script) > http://[CCM-IP]:8080/ccmivr/pages/IVRMainpage.vxml > > IPPA - IP Phone Agent Service > http://[CCX-IP]:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp > > IPPA - ONE BUTTON LOGIN > http://[CCX-IP]:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp > Param: Ext, Pwd, ID > > IPPM - IP Phone Messenger > http://[CUPS-IP]:8081/ippm/default?name=#DEVICENAME# > > Thanks :) > > -- > .:.::Marcelo Augusto::.:. > MSN: harkonmose...@hotmail.com > SKYPE: harkonmoseley > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] how use phoneview in srst case?
guys, can anyone tell me if using proctor labs for ccie voice study? how can use phoneview to access remote phones in srst case that we apply on site-b and site c router/ as i applied srst i lost access with these site phones... if u guys did tell me how can use those phones for call test in case of srst.../ -- Thanks & Regard's Amit Sharma ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] how use phoneview in srst case?
Hi Amit, You can create a new cm group with sub only and when testing srst , configure that site cm group to be the new cm group (sub only). With this way you can still access the remote phones while in srst. And to put the site into srst mode, you have only to stop subscriber call manager service. Hope that helps. Regards. Khaled Date: Fri, 5 Jul 2013 18:19:08 +0300 From: aryan231...@gmail.com To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] how use phoneview in srst case? guys, can anyone tell me if using proctor labs for ccie voice study?how can use phoneview to access remote phones in srst case that we apply on site-b and site c router/ as i applied srst i lost access with these site phones... if u guys did tell me how can use those phones for call test in case of srst.../-- Thanks & Regard'sAmit Sharma ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Call Redirect - uccx
hi Anthony, I did click and show here as 1, but never can't go to 5001 when i press 1. K From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 9:37:36 AM Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx It could be that you created the menu connection, but you forgot to click the "1" to in the dial pad. Screenshot attached. Anthony Holloway On Thu, Jul 4, 2013 at 1:59 PM, Karen Johnson wrote: > >i script "Call redirect" to extension 5001 when press 1, by hard code and >variable, both of them did not work. >Usually pretty simple and just work, but not this time. > >Each time I press 1 , just said "Please try again" . > >What is most likely I miss here in configuration? > >Script: >--- >- Accept >- Menu, press 1 , call redirect 5001 >- Select Resource CSQ >- End > >tks > > >___ >For more information regarding industry leading CCIE Lab training, please >visit www.ipexpert.com > >Are you a CCNP or CCIE and looking for a job? Check out >www.PlatinumPlacement.com >___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace
anybody know what is similar trace setup we can get from UCCX ? like: file tail activelog in UCM From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 9:37:36 AM Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx It could be that you created the menu connection, but you forgot to click the "1" to in the dial pad. Screenshot attached. Anthony Holloway On Thu, Jul 4, 2013 at 1:59 PM, Karen Johnson wrote: > >i script "Call redirect" to extension 5001 when press 1, by hard code and >variable, both of them did not work. >Usually pretty simple and just work, but not this time. > >Each time I press 1 , just said "Please try again" . > >What is most likely I miss here in configuration? > >Script: >--- >- Accept >- Menu, press 1 , call redirect 5001 >- Select Resource CSQ >- End > >tks > > >___ >For more information regarding industry leading CCIE Lab training, please >visit www.ipexpert.com > >Are you a CCNP or CCIE and looking for a job? Check out >www.PlatinumPlacement.com >___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace
Can you divide the problem or the script into two section? I mean, try first the upper part of the script , just the menu. Then try the icd in the same script. And see where it fails. You can use the reactive script. Plz check the css of icd whether in uccx or cm. can u call that number directly from any extension? Date: Fri, 5 Jul 2013 09:19:35 -0700 From: karen.johnson...@yahoo.ca To: avhollo...@gmail.com CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace anybody know what is similar trace setup we can get from UCCX ? like: file tail activelog in UCM From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 9:37:36 AM Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx It could be that you created the menu connection, but you forgot to click the "1" to in the dial pad. Screenshot attached. Anthony Holloway On Thu, Jul 4, 2013 at 1:59 PM, Karen Johnson wrote: i script "Call redirect" to extension 5001 when press 1, by hard code and variable, both of them did not work. Usually pretty simple and just work, but not this time. Each time I press 1 , just said "Please try again" . What is most likely I miss here in configuration? Script: --- - Accept - Menu, press 1 , call redirect 5001 - Select Resource CSQ - End tks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] voicemail ip phone service
Experts,
Why does IPExpert seem to make a big deal about running the following
command out of the release notes to restore voicemail button functionality?
Voicemail
run sql insert into telecasterservice
(pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority)
values('ca69f2e4-d088-47f8-acb2-ceea6722272e','Voicemail','Voicemail','Voicemail','Application:Cisco/Voicemail',2,'t',1)
In my experience, you can simply and easily add the voicemail service back
in through the web gui. I just basically manually copy the settings out of
the "corporate directory" service, but make sure to replace the wording to
say Voicemail and make sure to check the Enterprise Parameters checkbox.
After doing this, I reset the devices and my voicemail buttons work again.
Am I missing something? Is there some advantage to doing this through
CLI? I'm not sure looking up the command in the release notes and then
pasting it into command line is any faster than adding it through the gui.
Thanks for any additional insight you might be able to provide.
Brian
___
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace
hi folks. I used reactive debug, and show right after i press 1. it did not transfer. And it stop at Menu. yes CSS is fine K From: khaled Saholy To: Karen Johnson ; Anthony Holloway Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 10:56:36 AM Subject: RE: [OSL | CCIE_Voice] Call Redirect - uccx -- trace Can you divide the problem or the script into two section? I mean, try first the upper part of the script , just the menu. Then try the icd in the same script. And see where it fails. You can use the reactive script. Plz check the css of icd whether in uccx or cm. can u call that number directly from any extension? Date: Fri, 5 Jul 2013 09:19:35 -0700 From: karen.johnson...@yahoo.ca To: avhollo...@gmail.com CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace anybody know what is similar trace setup we can get from UCCX ? like: file tail activelog in UCM From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 9:37:36 AM Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx It could be that you created the menu connection, but you forgot to click the "1" to in the dial pad. Screenshot attached. Anthony Holloway On Thu, Jul 4, 2013 at 1:59 PM, Karen Johnson wrote: > >i script "Call redirect" to extension 5001 when press 1, by hard code and >variable, both of them did not work. >Usually pretty simple and just work, but not this time. > >Each time I press 1 , just said "Please try again" . > >What is most likely I miss here in configuration? > >Script: >--- >- Accept >- Menu, press 1 , call redirect 5001 >- Select Resource CSQ >- End > >tks > > >___ >For more information regarding industry leading CCIE Lab training, please >visit www.ipexpert.com > >Are you a CCNP or CCIE and looking for a job? Check out >www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace
Is there goto end step after the successful redirect? Date: Fri, 5 Jul 2013 11:12:49 -0700 From: karen.johnson...@yahoo.ca Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace To: khaled_sah...@hotmail.com; avhollo...@gmail.com CC: ccie_voice@onlinestudylist.com hi folks. I used reactive debug, and show right after i press 1. it did not transfer. And it stop at Menu.yes CSS is fine K From: khaled Saholy To: Karen Johnson ; Anthony Holloway Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 10:56:36 AM Subject: RE: [OSL | CCIE_Voice] Call Redirect - uccx -- trace Can you divide the problem or the script into two section? I mean, try first the upper part of the script , just the menu. Then try the icd in the same script. And see where it fails. You can use the reactive script. Plz check the css of icd whether in uccx or cm. can u call that number directly from any extension? Date: Fri, 5 Jul 2013 09:19:35 -0700 From: karen.johnson...@yahoo.ca To: avhollo...@gmail.com CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace anybody know what is similar trace setup we can get from UCCX ? like: file tail activelog in UCM From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 9:37:36 AM Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx It could be that you created the menu connection, but you forgot to click the "1" to in the dial pad. Screenshot attached. Anthony Holloway On Thu, Jul 4, 2013 at 1:59 PM, Karen Johnson wrote: i script "Call redirect" to extension 5001 when press 1, by hard code and variable, both of them did not work. Usually pretty simple and just work, but not this time. Each time I press 1 , just said "Please try again" . What is most likely I miss here in configuration? Script: --- - Accept - Menu, press 1 , call redirect 5001 - Select Resource CSQ - End tks ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace
no go to End state after redirect, do i need? From: khaled Saholy To: Karen Johnson ; Anthony Holloway Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 12:36:23 PM Subject: RE: [OSL | CCIE_Voice] Call Redirect - uccx -- trace Is there goto end step after the successful redirect? Date: Fri, 5 Jul 2013 11:12:49 -0700 From: karen.johnson...@yahoo.ca Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace To: khaled_sah...@hotmail.com; avhollo...@gmail.com CC: ccie_voice@onlinestudylist.com hi folks. I used reactive debug, and show right after i press 1. it did not transfer. And it stop at Menu. yes CSS is fine K From: khaled Saholy To: Karen Johnson ; Anthony Holloway Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 10:56:36 AM Subject: RE: [OSL | CCIE_Voice] Call Redirect - uccx -- trace Can you divide the problem or the script into two section? I mean, try first the upper part of the script , just the menu. Then try the icd in the same script. And see where it fails. You can use the reactive script. Plz check the css of icd whether in uccx or cm. can u call that number directly from any extension? Date: Fri, 5 Jul 2013 09:19:35 -0700 From: karen.johnson...@yahoo.ca To: avhollo...@gmail.com CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx -- trace anybody know what is similar trace setup we can get from UCCX ? like: file tail activelog in UCM From: Anthony Holloway To: Karen Johnson Cc: "ccie_voice@onlinestudylist.com" Sent: Friday, July 5, 2013 9:37:36 AM Subject: Re: [OSL | CCIE_Voice] Call Redirect - uccx It could be that you created the menu connection, but you forgot to click the "1" to in the dial pad. Screenshot attached. Anthony Holloway On Thu, Jul 4, 2013 at 1:59 PM, Karen Johnson wrote: > >i script "Call redirect" to extension 5001 when press 1, by hard code and >variable, both of them did not work. >Usually pretty simple and just work, but not this time. > >Each time I press 1 , just said "Please try again" . > >What is most likely I miss here in configuration? > >Script: >--- >- Accept >- Menu, press 1 , call redirect 5001 >- Select Resource CSQ >- End > >tks > > >___ >For more information regarding industry leading CCIE Lab training, please >visit www.ipexpert.com > >Are you a CCNP or CCIE and looking for a job? Check out >www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] voicemail ip phone service
yes agree , no need CLI like in IPX just simple change to 'Voicemail' .
From: Brian Valentine
To: OSL Group
Sent: Friday, July 5, 2013 11:28:53 AM
Subject: [OSL | CCIE_Voice] voicemail ip phone service
Experts,
Why does IPExpert seem to make a big deal about running the following command
out of the release notes to restore voicemail button functionality?
Voicemail run sql insert into telecasterservice
(pkid,Name,NameASCII,Description,URLTemplate,tkPhoneService,EnterpriseSubscription,Priority)
values('ca69f2e4-d088-47f8-acb2-ceea6722272e','Voicemail','Voicemail','Voicemail','Application:Cisco/Voicemail',2,'t',1)
In my experience, you can simply and easily add the voicemail service back in
through the web gui. I just basically manually copy the settings out of the
"corporate directory" service, but make sure to replace the wording to say
Voicemail and make sure to check the Enterprise Parameters checkbox. After
doing this, I reset the devices and my voicemail buttons work again.
Am I missing something? Is there some advantage to doing this through CLI?
I'm not sure looking up the command in the release notes and then pasting it
into command line is any faster than adding it through the gui.
Thanks for any additional insight you might be able to provide.
Brian
___
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com___
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
Are you a CCNP or CCIE and looking for a job? Check out
www.PlatinumPlacement.com
[OSL | CCIE_Voice] CFNA to Unity Connection Gets Reorder Tone
All,I just integrated Unity Connection with CUCM but I'm getting a reorder tone with CFNA. Scenario:Any IP Phone on my system can dial the voicemail number (2600) either by dialing it on the keypad or pressing the voicemail button.When I call from ANY IP phone to ANY device that has a voicemail box on Unity Connection, I get reorder tone.Specific Example: DN 4002 calls DN 3002. CFNA timer expires and I get reorder tone.I used DNA to analyze the IP phone with DN 4002, first by dialing 2600 (the VM Pilot) and then 3002 (Site B, Phone 2)In both DNA outputs, it shows that the call "should" be routing to VMCan someone take a look at my DNA output and tell me what may be wrong here? I've done this integration many times successfully so I'm flummoxed as to how CFNA does NOT work.Thanks in advance! --Todd dnaOutput_4001_to_3002.xml Description: XML document dnaOutput_4001_to_VM_Pilot_2600.xml Description: XML document ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CFNA to Unity Connection Gets Reorder Tone
Hi Todd, Try calling from phone in the same region. Try resetting the VM ports. What is the CSS that's used in DN page? Regards. Khaled From: tcar0...@gmail.com Date: Fri, 5 Jul 2013 16:51:30 -0400 To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CFNA to Unity Connection Gets Reorder Tone All, I just integrated Unity Connection with CUCM but I'm getting a reorder tone with CFNA. Scenario: Any IP Phone on my system can dial the voicemail number (2600) either by dialing it on the keypad or pressing the voicemail button.When I call from ANY IP phone to ANY device that has a voicemail box on Unity Connection, I get reorder tone.Specific Example: DN 4002 calls DN 3002. CFNA timer expires and I get reorder tone.I used DNA to analyze the IP phone with DN 4002, first by dialing 2600 (the VM Pilot) and then 3002 (Site B, Phone 2)In both DNA outputs, it shows that the call "should" be routing to VM Can someone take a look at my DNA output and tell me what may be wrong here? I've done this integration many times successfully so I'm flummoxed as to how CFNA does NOT work. Thanks in advance! --Todd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] CFNA to Unity Connection Gets Reorder Tone
Hello Two suggestions: - check the VM pilot CSS, it must have access to the VM pilot and VM ports - do a DNA with call forward all activated to voicemail and we'll see the CM routing to voicemail. I don't think CFNA routing appears in DNA Regards, Ovidiu On Fri, Jul 5, 2013 at 10:51 PM, Todd Carswell wrote: > All, > > I just integrated Unity Connection with CUCM but I'm getting a reorder > tone with CFNA. Scenario: > > >- Any IP Phone on my system can dial the voicemail number (2600) >either by dialing it on the keypad or pressing the voicemail button. >- When I call from ANY IP phone to ANY device that has a voicemail box >on Unity Connection, I get reorder tone. >- Specific Example: DN 4002 calls DN 3002. CFNA timer expires and I >get reorder tone. >- I used DNA to analyze the IP phone with DN 4002, first by dialing >2600 (the VM Pilot) and then 3002 (Site B, Phone 2) >- In both DNA outputs, it shows that the call "should" be routing to VM > > > Can someone take a look at my DNA output and tell me what may be wrong > here? I've done this integration many times successfully so I'm flummoxed > as to how CFNA does NOT work. > > Thanks in advance! > > --Todd > > > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] B-ACD Problem
hesham, i have similar issue, it was caused by failed moh files, do following: - audio-prompt load flash:en_bacd_welcome.au if moh failed, then download from Cisco and copy to flash. run "audio prompt " again and files will load successfully , then it will works as expected. From: Hesham Abdelkereem To: Somphol Boonjing Cc: "ccie_voice@onlinestudylist.com" Sent: Tuesday, July 2, 2013 5:24:14 PM Subject: Re: [OSL | CCIE_Voice] B-ACD Problem Somphol that was such a great point your have raised. Yes I agree it was playing en_bacd_invalidoption.au even when I didn't configure it on B-ACD I have deleted the lab but thanks for your points. Hesham On 2 July 2013 05:15, Somphol Boonjing wrote: Hi Hesham / Khaled, > > >Fully agreed with that Kaled on that typo. > > >Just a few more thought, there is also possibility that this is the actual >audio of the file flash:en_bacd_welcome.au. > > >"You have entered an invalid option , for sales press 1 for customer service >press 2 for dialing by extension please press 3" > >You can use "debug voip application script" to quickly see what audio files >are played. Is it only "en_bacd_welcome.au" that is played or >"en_bacd_invalidoption.au" is played first then followed by >"en_bacd_welcome.au".? > > > >Another quick isolation point is at POTS dial-peer, I think a quick change to >number other than "4000" would help isolating the issue even further. My >rational is to scope down the problematic area. > > >dial-peer voice 4001 pots > service app-b-acd-aa > incoming called-number 4008 >! > > >Then, make a test call from PSTN. Not that there is anything obvious, but >isolation will make it easier to focus. > > >Regards, >--Somphol. > > > > > >On Tue, Jul 2, 2013 at 9:32 PM, khaled Saholy >wrote: > >Hi Hesham, >> >>here are my comments: >> >>-I see under the application , no service app-b-acd-a , is this typo error? >>It shouldn't preceded with no. >> >>-If you're using drop through option , change the >> (1) param welcome-prompt _bacd_welcome.au >>> param >>drop-through-prompt _bacd_welcome.au >> (2) paramspace english index 1 from 1 to 0 >> >>-And under service app-b-acd , change param number-of-hunt-grps 2 from 2 >>to 1 >> >>Try these changes and let us know how it went with you. >> >>Regards. >> >>Khaled >> >> >> >> >> >>Date: Tue, 2 Jul 2013 04:21:09 -0700 >>Subject: Re: [OSL | CCIE_Voice] B-ACD Problem >>From: heshamcentr...@gmail.com >>To: khaled_sah...@hotmail.com >>CC: ccie_voice@onlinestudylist.com >> >> >> >>Hi Khaled , >> >> >>Here you are below >> >> >>application >> no service app-b-acd-aa >> param voice-mail 4220 >> paramspace english index 1 >> param max-time-call-retry 700 >> param service-name app-b-acd >> param number-of-hunt-grps 1 >> param drop-through-option 1 >> paramspace english language en >> param handoff-string app-b-acd-aa >> param max-time-vm-retry 2 >> paramspace english location flash: >> param aa-pilot 4000 >> param second-greeting-time 60 >> param welcome-prompt _bacd_welcome.au >> param call-retry-timer 15 >> ! >> service app-b-acd >> param queue-len 15 >> param aa-hunt1 4500 >> param number-of-hunt-grps 2 >> param queue-manager-debugs 1 >> ! >> global >> service alternate default >> ! >>! >>dial-peer voice 4000 voip >> service app-b-acd-aa >> destination-pattern 4000 >> session target ipv4:142.102.66.254 >> incoming called-number 4000 >> dtmf-relay h245-alphanumeric >> codec g711ulaw >> no vad >>! >>dial-peer voice 4001 pots >> service app-b-acd-aa >> incoming called-number 4000 >> >> >> >> >>no ephone-hunt 10 longest-idle >>ephone-hunt 10 longest-idle >> pilot 4500 >> list 4101, 4102 >> timeout 10, 10 >>! >> >> >> >> >> >>On 2 July 2013 04:06, khaled Saholy wrote: >> >>Hi Hesham, >>> >>>Can you post the config of B-ACD and ephone-hunt ? Also the output of show >>>flash: | in au >>> >>>Regards. >>> >>>Khaled >>> >>> >>> >>> >>>Date: Tue, 2 Jul 2013 03:24:10 -0700 >>>From: heshamcentr...@gmail.com >>>To: ccie_voice@onlinestudylist.com >>>Subject: [OSL | CCIE_Voice] B-ACD Problem >>> >>> >>> >>>Dear Experts, >>> >>> >>>I have configured B-ACD. I have been configuring that everyday for months. >>>Today is the first time. when i call the pilot number it says >>>"You have entered an invalid option , for sales press 1 for customer service >>>press 2 for dialing by extension please press 3" >>> >>> >>>What could be the problem? >>> >>> >>>Thanks, >>>Hesham >>> >>>___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com >> >>___ >>For more information regarding industry leading CCIE Lab training, please >>visit www.ipexpert.com >> >>Are
Re: [OSL | CCIE_Voice] CUE Live Reply and Notification
Bump On 02/07/2013, at 12:30 PM, "Kapuria, Aman" mailto:aman.kapu...@team.telstra.com>> wrote: Hi Guys, I have few queries related to CUE. Appreciate if someone can comment from their experience with CUE. 1. I can’t seem to get live reply working in CUE integrated with CME (Ref# IPExpert 5 Labs lab 4). I get “This message cannot get a reply” or something along those lines. Has anyone tested this? 2. For notification, I can’t seem to get CUE to call out to PSTN (notification device) when a message is left for the user. Notification is enabled system wide, enabled on the user, notification destination is specified within CUE, there is no restriction table, and notification is enabled for all messages 24x7. I can’t see CUE even trying to call out (debug on CME). 3. Finally, do we get GUI access to cue in lab? For advanced cue tasks I think it would be good to have access to GUI. Aman Kapuria ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
