Re: [OSL | CCIE_Voice] Is the CCIE voice worth anymore?

2013-08-30 Thread Drake J
Right and who said we need to do away with physical phones?  We will also
be able to use physical phones to browser the web.


On Fri, Aug 30, 2013 at 2:34 AM, Martin Sloan martinsloa...@gmail.comwrote:

 I definitely prefer a physical phone to a soft phone!  Kind of a bit off
 topic, have you guys seen this:


 http://www.shoretel.com/about/newsroom/press_releases/New_ShoreTel_Dock_Transforms_iPad_and_iPhone_Into_Desk_Phone_.html


 I was just telling my buddy how Cisco had such a great idea with the Cius
 but missed out by trying to create their own tablet, and then I see an
 advertisement for this.  If Cisco had only provided the dock for and
 already super competitive tablet/smartphone market, it would have been
 brilliant!  I'm surprised Shoretel seems to be the only company that sees
 the opportunity here.  Vendors can keep making money on hardware but
 provide a unified client experience across all platforms (Jabber).  It's
 the best of both worlds!


 On Thu, Aug 29, 2013 at 4:17 PM, Michael Davis michaeldavis1...@yahoo.com
  wrote:

 No matter what, there will ALWAYS been a need for large scale Enterprise
 voice systems. I am one of those people, and I am sure I am not alone, I
 will always want a physical phone. I am also one of these engineers who
 will always recommned a system that is directly under your own site's
 controll. Clouds are great, but they have their place. I don't think
 telecom will ever be a total cloud based solution.

*From:* Bill Lake whl...@gmail.com
 *To:* Drake J jdrake...@gmail.com
 *Cc:* ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com
 *Sent:* Thursday, August 29, 2013 8:12 AM
 *Subject:* Re: [OSL | CCIE_Voice] Is the CCIE voice worth anymore?

 As a former big Telco employee, they want three things:
  Stability
  Scalability
  Profitability

 At this time these applications are not there.


 On Thu, Aug 29, 2013 at 6:45 AM, Bill Lake whl...@gmail.com wrote:

 As a former big Telco employee, they want three things:
   Stability
  Scalability


 On Thu, Aug 29, 2013 at 6:30 AM, Drake J jdrake...@gmail.com wrote:



 hi Laksh,

 Thanks for your inputs here.This was a good discussion.   It is
 always good for us to all know about things that happen outside  . Talking
 about Telco OTTs we can already see  few of the Telcos have come out  with
 Webrtc solutions for enterprise and service providers .  Check this video
 out too depicting their solution...


 http://www.youtube.com/watch?v=Nz-BQZMp3sk


 Most of these applications written on software are  supposed to  open
 source and left for the users to customize .   No real networking staff
 expertise required   just download the  SDK/API and customize and no more
 complex network topologies in future.  Also no licensing fee too .  Hence a
 real killer  of  techology  in the future  most likely we will see a wide
 spread of this starting 2014 if all predictions are to be believed.


 Hope someone from any of the TELCOs  on this alias can add a few comments
 as well.


 Thanks once again for your inputs everyone.






 On Wed, Aug 28, 2013 at 11:05 PM, Lakshmish NS lakshmish...@gmail.comwrote:

 Hi Drake,

 I totally understand your concern, I'd be worried too. Having said that,
 we should always update ourselves with the latest technology. However, in
 future I believe Asterisk might be able to give tough run to Cisco UC. Not
 sure though, I hear stories that it is unstable and featureless compared to
 CUCM. I hope if someone aware of Asterisk would help us out here.

 Regard,

 Laksh




 On Wed, Aug 28, 2013 at 9:56 PM, Drake J jdrake...@gmail.com wrote:

 Hi Guys,

 Thanks for your responses  I see u guys have empathized on call routing
 and and UC hardware for backend deployments.  However Telco OTTs are coming
 up with directly provide these services over the cloud . Here is a
 disruptive analysis :


 http://www.slideshare.net/deanb/disruptive-analysis-web-rtc-overview-april-2013


 Anyways, this might be not be so serious afterall . Just thought of
 brainstorming  .

 Thanks guys for your responses again.



 On Tue, Aug 27, 2013 at 6:20 PM, Lakshmish NS lakshmish...@gmail.comwrote:

 Didn't have time to go through the video, I believe WebRTC is nothing but
 a Protocol, similar to SIP, H.323. Moreover, this protocol would only
 appeal to the Web audience, just like Skype, or Google talk. You still need
 to use UC hardware and their design for enterprise deployments. I mean we
 don't use Google talk and Skype in companies right? SIP is open source, but
 still Cisco uses it. As FAQ's suggest WebRTC is an open framework for
 the web that enables Real Time Communications in the browser. If only UC
 was that easy that could be implemented through browser, we didn't have to
 work this hard for CCIE numbers. You might want to go through this...
 http://www.webrtc.org/faq

 You've clearly misinterpreted WebRTC here..


 On Tue, Aug 27, 2013 at 5:17 PM, Drake J jdrake...@gmail.com

Re: [OSL | CCIE_Voice] Is the CCIE voice worth anymore?

2013-08-29 Thread Drake J
hi Laksh,

Thanks for your inputs here.This was a good discussion.   It is always
good for us to all know about things that happen outside  . Talking about
Telco OTTs we can already see  few of the Telcos have come out  with
Webrtc solutions for enterprise and service providers .  Check this video
out too depicting their solution...


http://www.youtube.com/watch?v=Nz-BQZMp3sk


Most of these applications written on software are  supposed to  open
source and left for the users to customize .   No real networking staff
expertise required   just download the  SDK/API and customize and no more
complex network topologies in future.  Also no licensing fee too .  Hence a
real killer  of  techology  in the future  most likely we will see a wide
spread of this starting 2014 if all predictions are to be believed.


Hope someone from any of the TELCOs  on this alias can add a few comments
as well.


Thanks once again for your inputs everyone.






On Wed, Aug 28, 2013 at 11:05 PM, Lakshmish NS lakshmish...@gmail.comwrote:

 Hi Drake,

 I totally understand your concern, I'd be worried too. Having said that,
 we should always update ourselves with the latest technology. However, in
 future I believe Asterisk might be able to give tough run to Cisco UC. Not
 sure though, I hear stories that it is unstable and featureless compared to
 CUCM. I hope if someone aware of Asterisk would help us out here.

 Regard,

 Laksh




 On Wed, Aug 28, 2013 at 9:56 PM, Drake J jdrake...@gmail.com wrote:

 Hi Guys,

 Thanks for your responses  I see u guys have empathized on call routing
 and and UC hardware for backend deployments.  However Telco OTTs are coming
 up with directly provide these services over the cloud . Here is a
 disruptive analysis :


 http://www.slideshare.net/deanb/disruptive-analysis-web-rtc-overview-april-2013


 Anyways, this might be not be so serious afterall . Just thought of
 brainstorming  .

 Thanks guys for your responses again.



 On Tue, Aug 27, 2013 at 6:20 PM, Lakshmish NS lakshmish...@gmail.comwrote:

 Didn't have time to go through the video, I believe WebRTC is nothing
 but a Protocol, similar to SIP, H.323. Moreover, this protocol would only
 appeal to the Web audience, just like Skype, or Google talk. You still need
 to use UC hardware and their design for enterprise deployments. I mean we
 don't use Google talk and Skype in companies right? SIP is open source, but
 still Cisco uses it. As FAQ's suggest WebRTC is an open framework for
 the web that enables Real Time Communications in the browser. If only UC
 was that easy that could be implemented through browser, we didn't have to
 work this hard for CCIE numbers. You might want to go through this...
 http://www.webrtc.org/faq

 You've clearly misinterpreted WebRTC here..


 On Tue, Aug 27, 2013 at 5:17 PM, Drake J jdrake...@gmail.com wrote:


 hi All,


 Had a troubling question hence thought of putting it out .Looking at
 the UC and networking trends worldwide it appears that
 the future of UC and collaboration is web based. Webrtc is
 the protocol that the world will use and individuals and organizations
 just need to code their requirement based on the WEBRTC.

 Here is the presentation that Google recently made

 http://www.youtube.com/watch?v=E8C8ouiXHHk


 Clearly many of the UC vendors are already losing out and will be
 losing out in year 2014.


 Most of the customers are already looking at reducing the cost involved
 in maintaining costly UC vendor networks and their networking staff .


 Therefore that brings me to my question is the CCIE voice worth anymore?


 -Drake



 ___
 For more information regarding industry leading CCIE Lab training,
 please visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com





___
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Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] Is the CCIE voice worth anymore?

2013-08-29 Thread Drake J
Hello Martin,

Thanks for your inputs.


Food for thought - the UC vendors otherwise rivals when it comes to
competition seem to team up  against Open source projects in the
World  Wide Web Consortium ( W3C) and keep causing roadblocks
in the standardization of Webrtc. Why?  it seems like it threatens
their own products .

However open source communities such as Mozilla are fighting hard
to push this through.

The  Future definitely has a lot in store for  IP Telephony.






On Thu, Aug 29, 2013 at 7:20 PM, Martin Sloan martinsloa...@gmail.comwrote:

 Let me just say that I love this thread!

 @Laksh about Asterisk, from my experience you'll be hard pressed to find
 anything (non-proprietary) that Cisco UC can do that Asterisk cannot.
 Complex dial plans, feature rich VM, native call recording, mobility, etc -
 Asterisk can do it all straight out of the box.  That being said I only use
 Asterisk to fill in gaps when there is something that Cisco UC can't do
 easily or without costing a small fortune, since Asterisk can do it for
 free.  Being an open source platform, if the feature doesn't exist you can
 code it yourself.  I've never deployed it as an overall solution but just
 as a tool to fix a problem.  I know there are some large(ish) SP's using
 Asterisk like SIP-UA, so I believe it has the ability to scale although I
 can't attest to that myself.  In comparing reliability, there have been
 some kludge versions of CUCM out there as well so depending on who you talk
 to about Asterisk, you might get mixed results.  I have never had a problem
 with it's reliability, outside of problems I've caused myself :-)

 If you're interested in a nice introduction to Asterisk without having to
 use the somewhat cryptic config files, download Elastix and deploy as a
 VM.  It runs on CentOS with a GUI and it's really straight forward to
 setup.  Use 'Elastix without tears' as a guide, although it's a little
 dated 95% of the info is accurate.  You can get a free SIP trunk to the
 cloud using SIP-UA.

 I think Asterisk and it's soft-switch cousin FreeSwitch are going to
 become more and more popular.  I've personally spoken with 3 tech start-up
 companies that are providing web-based telephony services using FreeSwitch (
 https://www.speek.com  http://anymeeting.com  http://www.voysee.com)
 and I'm sure there are many more out there on the rise.  Just like moving
 from a CO where an operator was physically plugging in cables to connect
 calls all the way up to our current IP infrastructure, the industry
 continues to change and advance so it's up to us to stay relevant.  That's
 the thing I like most about Telephony/VoIP/UC/Collaboration is that even
 though it continues to evolve and update, until humans start using ESP to
 communicate it's going to remain absolutely necessary, which means
 (hopefully) a job for us!

 Marty


 On Thu, Aug 29, 2013 at 7:30 AM, Drake J jdrake...@gmail.com wrote:



 hi Laksh,

 Thanks for your inputs here.This was a good discussion.   It is
 always good for us to all know about things that happen outside  . Talking
 about Telco OTTs we can already see  few of the Telcos have come out  with
 Webrtc solutions for enterprise and service providers .  Check this video
 out too depicting their solution...


 http://www.youtube.com/watch?v=Nz-BQZMp3sk


 Most of these applications written on software are  supposed to  open
 source and left for the users to customize .   No real networking staff
 expertise required   just download the  SDK/API and customize and no more
 complex network topologies in future.  Also no licensing fee too .  Hence a
 real killer  of  techology  in the future  most likely we will see a wide
 spread of this starting 2014 if all predictions are to be believed.


 Hope someone from any of the TELCOs  on this alias can add a few comments
 as well.


 Thanks once again for your inputs everyone.






 On Wed, Aug 28, 2013 at 11:05 PM, Lakshmish NS lakshmish...@gmail.comwrote:

 Hi Drake,

 I totally understand your concern, I'd be worried too. Having said that,
 we should always update ourselves with the latest technology. However, in
 future I believe Asterisk might be able to give tough run to Cisco UC. Not
 sure though, I hear stories that it is unstable and featureless compared to
 CUCM. I hope if someone aware of Asterisk would help us out here.

 Regard,

 Laksh




 On Wed, Aug 28, 2013 at 9:56 PM, Drake J jdrake...@gmail.com wrote:

 Hi Guys,

 Thanks for your responses  I see u guys have empathized on call routing
 and and UC hardware for backend deployments.  However Telco OTTs are coming
 up with directly provide these services over the cloud . Here is a
 disruptive analysis :


 http://www.slideshare.net/deanb/disruptive-analysis-web-rtc-overview-april-2013


 Anyways, this might be not be so serious afterall . Just thought of
 brainstorming  .

 Thanks guys for your responses again.



 On Tue, Aug 27, 2013 at 6:20 PM, Lakshmish NS 
 lakshmish

Re: [OSL | CCIE_Voice] Is the CCIE voice worth anymore?

2013-08-28 Thread Drake J
Hi Guys,

Thanks for your responses  I see u guys have empathized on call routing and
and UC hardware for backend deployments.  However Telco OTTs are coming up
with directly provide these services over the cloud . Here is a disruptive
analysis :

http://www.slideshare.net/deanb/disruptive-analysis-web-rtc-overview-april-2013


Anyways, this might be not be so serious afterall . Just thought of
brainstorming  .

Thanks guys for your responses again.



On Tue, Aug 27, 2013 at 6:20 PM, Lakshmish NS lakshmish...@gmail.comwrote:

 Didn't have time to go through the video, I believe WebRTC is nothing but
 a Protocol, similar to SIP, H.323. Moreover, this protocol would only
 appeal to the Web audience, just like Skype, or Google talk. You still need
 to use UC hardware and their design for enterprise deployments. I mean we
 don't use Google talk and Skype in companies right? SIP is open source, but
 still Cisco uses it. As FAQ's suggest WebRTC is an open framework for
 the web that enables Real Time Communications in the browser. If only UC
 was that easy that could be implemented through browser, we didn't have to
 work this hard for CCIE numbers. You might want to go through this...
 http://www.webrtc.org/faq

 You've clearly misinterpreted WebRTC here..


 On Tue, Aug 27, 2013 at 5:17 PM, Drake J jdrake...@gmail.com wrote:


 hi All,


 Had a troubling question hence thought of putting it out .Looking at the
 UC and networking trends worldwide it appears that
 the future of UC and collaboration is web based. Webrtc is
 the protocol that the world will use and individuals and organizations
 just need to code their requirement based on the WEBRTC.

 Here is the presentation that Google recently made

 http://www.youtube.com/watch?v=E8C8ouiXHHk


 Clearly many of the UC vendors are already losing out and will be
 losing out in year 2014.


 Most of the customers are already looking at reducing the cost involved
 in maintaining costly UC vendor networks and their networking staff .


 Therefore that brings me to my question is the CCIE voice worth anymore?


 -Drake



 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com



___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

[OSL | CCIE_Voice] Is the CCIE voice worth anymore?

2013-08-27 Thread Drake J
hi All,


Had a troubling question hence thought of putting it out .Looking at the UC
and networking trends worldwide it appears that
the future of UC and collaboration is web based. Webrtc is
the protocol that the world will use and individuals and organizations
just need to code their requirement based on the WEBRTC.

Here is the presentation that Google recently made

http://www.youtube.com/watch?v=E8C8ouiXHHk


Clearly many of the UC vendors are already losing out and will be
losing out in year 2014.


Most of the customers are already looking at reducing the cost involved
in maintaining costly UC vendor networks and their networking staff .


Therefore that brings me to my question is the CCIE voice worth anymore?


-Drake
___
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www.ipexpert.com

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[OSL | CCIE_Voice] !!End users permissions and groups!!

2013-08-01 Thread Drake J
Hello All,

In the callmanger If the end users are already created such as HQ1, HQ2.,
HQ3, SB1 and so on ... and if we add all  roles  and and groups to them
under permissions  then will this be wrong or should not be done ? Could
someone comment on this? Are we allowed to  do this?

-Drake
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[OSL | CCIE_Voice] Unity connection - directory handler- first and last name

2013-07-24 Thread Drake J
Hi Guys,

I n unity connection when using directory handler  has the option for first
and last name. However when I select the button for h or  s for by HQ and
SB phones . It says no matching name found .

What else do I do?


-Drake
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Re: [OSL | CCIE_Voice] default device pool and css of already integrated devices!!

2013-07-09 Thread Drake J
Hello Piyush,

Thanks for your response. As far as I thought the Default settings (
default device pool) are not be changed on the callmanger  . Yes / No?




On Sun, Jul 7, 2013 at 8:50 AM, jainpiyush2...@ymail.com wrote:

 Use default device pool for HQ phones and application servers like uccx,
 uc and presence.. this is the best way to do in lab.

 Thanks and regards,
 Piyush Jain

 Sent from my android device.




 -Original Message-
 From: Drake J jdrake...@gmail.com
 To: ccie_voice@onlinestudylist.com ccie_voice@onlinestudylist.com
 Sent: Sun, 07 Jul 2013 6:19 AM
 Subject: [OSL | CCIE_Voice] default device pool and css of already
 integrated devices!!

 Hi Guys,

 1) Could you clarify if we need to change the default device pool   CSS
 of the devices already integrated such as unity connection , uccx , CUPS?

 2)What would be the implications if we did make the above change?

 3) If we were to retain the default device pool of the above devices then
 do  we need to have all other sites setup to have a region relation with
 the default region as g711ulaw?

 -Drake

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[OSL | CCIE_Voice] CUPC client to play voicemail

2013-07-07 Thread Drake J
hi Guys,

How do we get our CUPC client to play voicemail and display it on the
client as a red Icon?
I tried many times but not see this icon.

-Drake
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[OSL | CCIE_Voice] default device pool and css of already integrated devices!!

2013-07-06 Thread Drake J
Hi Guys,

1) Could you clarify if we need to change the default device pool   CSS of
the devices already integrated such as unity connection , uccx , CUPS?

2)What would be the implications if we did make the above change?

3) If we were to retain the default device pool of the above devices then
do  we need to have all other sites setup to have a region relation with
the default region as g711ulaw?

-Drake
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Re: [OSL | CCIE_Voice] CCIE_Voice Digest, Vol 88, Issue 98

2013-06-20 Thread Drake J
hi Guys,

Does callmanger 7.0.1.11000-2 support BAT?

I checked the CM admin page and the BULK ADMINISTRATION tab is not
available on the CM admin page

-Drake
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[OSL | CCIE_Voice] BAT and cucm

2013-06-20 Thread Drake J
hi Guys,

Does callmanger 7.0.1.11000-2 support BAT?

I checked the CM admin page and the BULK ADMINISTRATION tab is not
available on the CM admin page

-Drake
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Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-09 Thread Drake J
hi All,

Any update guys?

Hoping to get an update on this.


Regards,
Drake


Thanks Guy
On Sat, Jun 8, 2013 at 5:51 AM, Drake J jdrake...@gmail.com wrote:

 hi Gurpreet,

 It is version 7.x .

 Also C:\Program Files\wfavvid\temp is for recording prompts correct?

 What about my 2nd question?


 -Drake


 On Sat, Jun 8, 2013 at 2:22 AM, Gurpreet Singh Kukreja 
 tycoononway1...@gmail.com wrote:

 Hi Drake,

 What is the version of CCX?

 It's C:\Program Files\wfavvid\temp in 7.x by default and usually
 en_US using an upload prompt step in 8.x.

 - Gurpreet


 On Fri, Jun 7, 2013 at 12:28 PM, Drake J jdrake...@gmail.com wrote:

 Hello Guys,

 I have a  few questions on UCCX script for recording a prompt

 1) How do I find out where my recorded  prompt is being stored for  a
 recording script I create?


 2) If I am using spoken name upload  and then using the Upload prompt (
 step)  just before the terminate step in the script then how do find where
 my recording has been stored?


 Many times  in question ( 2) I can hear my recorded prompt . But when I
 search for it I don't find it.
 I checked the wfavvid folder as well and prompts section.

 Can someone help me out with the above  2 questions?

 Regards,
 Drake

 ___
 For more information regarding industry leading CCIE Lab training,
 please visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com




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[OSL | CCIE_Voice] UCCX prompt recording.

2013-06-07 Thread Drake J
Hello Guys,

I have a  few questions on UCCX script for recording a prompt

1) How do I find out where my recorded  prompt is being stored for  a
recording script I create?


2) If I am using spoken name upload  and then using the Upload prompt (
step)  just before the terminate step in the script then how do find where
my recording has been stored?


Many times  in question ( 2) I can hear my recorded prompt . But when I
search for it I don't find it.
I checked the wfavvid folder as well and prompts section.

Can someone help me out with the above  2 questions?

Regards,
Drake
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Re: [OSL | CCIE_Voice] UCCX prompt recording.

2013-06-07 Thread Drake J
hi Gurpreet,

It is version 7.x .

Also C:\Program Files\wfavvid\temp is for recording prompts correct?

What about my 2nd question?


-Drake


On Sat, Jun 8, 2013 at 2:22 AM, Gurpreet Singh Kukreja 
tycoononway1...@gmail.com wrote:

 Hi Drake,

 What is the version of CCX?

 It's C:\Program Files\wfavvid\temp in 7.x by default and usually en_US
 using an upload prompt step in 8.x.

 - Gurpreet


 On Fri, Jun 7, 2013 at 12:28 PM, Drake J jdrake...@gmail.com wrote:

 Hello Guys,

 I have a  few questions on UCCX script for recording a prompt

 1) How do I find out where my recorded  prompt is being stored for  a
 recording script I create?


 2) If I am using spoken name upload  and then using the Upload prompt (
 step)  just before the terminate step in the script then how do find where
 my recording has been stored?


 Many times  in question ( 2) I can hear my recorded prompt . But when I
 search for it I don't find it.
 I checked the wfavvid folder as well and prompts section.

 Can someone help me out with the above  2 questions?

 Regards,
 Drake

 ___
 For more information regarding industry leading CCIE Lab training, please
 visit www.ipexpert.com

 Are you a CCNP or CCIE and looking for a job? Check out
 www.PlatinumPlacement.com



___
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Re: [OSL | CCIE_Voice] ringlist questions

2013-06-02 Thread Drake J
hi Jason,

Thanks for your email. Is there a detailed procedure available to get this
done?


On Wed, May 22, 2013 at 8:47 PM, nielsenj niels...@gmail.com wrote:

 You will want to change the DistinctiveRingList.xml for the Line Level.


 Regard,

 Jason Nielsen

 On Wed, May 22, 2013 at 3:14 AM, Drake J jdrake...@gmail.com wrote:

 hi Guys,

 I need to set the following at phone level ...

 i)Chirp 1
 ii) Chirp 2
 iii) Cisco Techno
 iv) Classic Ring 1

 Line level (2001)...

 i)Cisco Techno
 ii)Classic Ring 1


 Now when I make the Ringlist.xml file with


 - #13eccd1207b5689c_13ecb6788aa717a7_ CiscoIPPhoneRingList
  - #13eccd1207b5689c_13ecb6788aa717a7_ Ring
DisplayNameCisco Techno/DisplayName
FileNameCiscoTechno.raw/FileName
/Ring
  - #13eccd1207b5689c_13ecb6788aa717a7_ Ring
DisplayNameClassic Ring 1/DisplayName
FileNameClassic1.raw/FileName
/Ring
   /CiscoIPPhoneRingList


 and upload it on the phones I see the following on the phone level ( this
 is correct) ...

 i) Chirp 1
 ii) Chirp 2
 iii) Cisco Techno
 iv)Classic Ring 1


 But at the line level 2001...

 I see 2001 ( chirp 1) with following ringlist...

 Ring 1
 Ring
 Ring
 Ring
 Ring
 Ring




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[OSL | CCIE_Voice] ringlist questions

2013-05-22 Thread Drake J
hi Guys,

I need to set the following at phone level ...

i)Chirp 1
ii) Chirp 2
iii) Cisco Techno
iv) Classic Ring 1

Line level (2001)...

i)Cisco Techno
ii)Classic Ring 1


Now when I make the Ringlist.xml file with


- # CiscoIPPhoneRingList
 - # Ring
   DisplayNameCisco Techno/DisplayName
   FileNameCiscoTechno.raw/FileName
  /Ring
 - # Ring
   DisplayNameClassic Ring 1/DisplayName
   FileNameClassic1.raw/FileName
  /Ring
  /CiscoIPPhoneRingList


and upload it on the phones I see the following on the phone level ( this
is correct) ...

i) Chirp 1
ii) Chirp 2
iii) Cisco Techno
iv)Classic Ring 1


But at the line level 2001...

I see 2001 ( chirp 1) with following ringlist...

Ring 1
Ring
Ring
Ring
Ring
Ring
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[OSL | CCIE_Voice] Ringlist setup

2013-05-22 Thread Drake J
hi Guys,

How do we set the following ringlist at phone level and line level

Phone level:


1) Chirp 1
2) Chirp 2
3) Cisco Techno
4) Classic Ring 1

Line level(2001):
==

1) Cisco Techno
2) Classic Ring 1


Here is the Ringlist.xml I have created...

- # CiscoIPPhoneRingList
 - # Ring
   DisplayNameCisco Techno/DisplayName
   FileNameCiscoTechno.raw/FileName
  /Ring
 - # Ring
   DisplayNameClassic Ring 1/DisplayName
   FileNameClassic1.raw/FileName
  /Ring
  /CiscoIPPhoneRingList


I get the correct ringlist order at phone level...

Phone level:


1) Chirp 1
2) Chirp 2
3) Cisco Techno
4) Classic Ring 1

However at line level see the following...
=

line level ( 2001 - Chirp 1)
==
Ring 1
Ring 2
Ring 3
Ring 4
Ring 5
Ring 6
Ring 7


How do I correct the list at the line level?


Regards,
Drake
___
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[OSL | CCIE_Voice] UCCX questions / G729 / ringback

2013-05-19 Thread Drake J
hi All,

I have 2 questions here...


1) If UCCX was supposed to use g729 codec . Then  if we are using
unity connection or uccx to record prompts it would record this prompts
in g711ulaw.  Therefore the prompts played from the script will be in
g711ulaw when the uccx is setup for g729 .What is the way around?



2) How do we make callers hear ringback with they wait in a UCCX queue
for their call to be answered by agents?


Please assist.

Regards,
Drake
___
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www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com