Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Mark Mentovai
Peter Kasting wrote:
> On Fri, Nov 13, 2009 at 12:44 PM, Stuart Morgan 
> wrote:
>>
>> If we end up actually having four at a time that seems likely to be
>> worse than two: either four people are doing nothing but sheriffing,
>> which there is probably not enough work for, or all four people are
>> more likely to think that someone else is probably watching and they
>> can do something else.

I didn’t see Stuart’s original message, so I don’t know if there was
more context, but I agree with what he’s saying here.  In my
experience, sheriffing is a one-person job, except we want that one
person to be able to take a break or have lunch or have someone to
fall back on when there are compound problems.  I think it’s actually
pretty rare for there to be more than three things wrong at a time,
and usually when there are that many wrong, they didn’t all go bad
simultaneously.  It’s a one-person job, but it’s more than a full-time
job, so we schedule two.

Recently, there have been a few cases where people on the schedule
couldn’t sheriff and didn’t arrange for a replacement.  Things have
gotten really bad when this happened, and for that reason alone, I’d
support going to three.

I also agree that going three months between shifts means that you
might lose touch with how to do it effectively.  Maybe we’ve got
enough people now that we don’t need to sheriff for two days at a
time.  Maybe we can move from two sheriffs for two days to three for
one.

I’m not terribly motivated by any of the time zone policies, because I
haven't seen this as a significant source of problems.

Mark

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Re: sheriff's keep the tree *open* WAS: [chromium-dev] More sheriffs?

2009-11-13 Thread Mark Mentovai
Ojan Vafai  wrote:
> I don't think this is what sheriffs are supposed to do, although there is
> clearly not consensus here. The goal of the sheriff is to keep the tree open
> as long as possible without carpeting over regressions. The sheriff should
> suffer through minor flakiness without closing the tree (e.g. a couple flaky
> webkit tests should not close the tree).

YES.  This is important, and I want to expand on it.

A good sheriff doesn’t just open and close the tree.  A good sheriff
actively monitors and manages the tree.

As much as we might want to codify how to respond to certain
situations, I think that the best sheriffs rely on experience and good
judgment more than anything else.  Don’t read that to mean that we
shouldn’t document sheriffing duties and tools, I think that’s
important too.  What might be even more helpful to a rookie (or a bad
sheriff) would be to watch a good sheriff work through a troublesome
tree before the rookie’s own number is up.

If our tree were completely flake-free, we could rely on tools to keep
things green, and we wouldn’t need sheriffs at all, or at least not in
the same capacity that we need them today.  Unfortunately, we’re not
there yet.  Until that problem is solved, we need the shades of gray
between “the tree should be open” and “the tree should be closed” that
a good sheriff’s human judgment provides.

Mark

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Re: sheriff's keep the tree *open* WAS: [chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
On Fri, Nov 13, 2009 at 2:28 PM, Ojan Vafai  wrote:

> The goal of the sheriff is to keep the tree open as long as possible
> without carpeting over regressions. The sheriff should suffer through minor
> flakiness without closing the tree (e.g. a couple flaky webkit tests should
> not close the tree).
>

When I am sheriffing I keep the tree open until the point at which there is
redness that has no owner.  Normally, I take ownership of redness when I see
it, so this only occurs when multiple different things are red.  At that
point I close the tree until all redness has owners, at which point I
reopen.  I don't know how well that squares with your description.

that goal is achieved by reducing flakiness, not by keeping the tree closed
> until all the flakiness has been properly documented (e.g. listed in
> test_expectations.txt).
>

Are you suggesting not documenting the flakiness?  If not, then I suspect
that we are in fairly close agreement given my paragraph above.

It's also a team goal to keep the tree open for >7 hours in every eight hour
> period. The latter is primarily the responsibility of the sheriffs.
>

I see this as saying that the sheriff should prioritize tree openness over
tree greenness, which I disagree with.  Perhaps, though, you are not trying
to say that so strongly, and you're again saying something more akin to my
first paragraph above.

Solving the problem by having the tree open if things "aren't too bad" is
>> not good enough.  Right now I just checked and the purify and valgrind bots
>> were red.  As usual.  No sign of anyone looking into them.
>>
>
> This is not a solution, but closing the tree doesn't really solve it
> either.
>

I wasn't saying that closing the tree solved this problem.  I was saying
that the sheriff was not looking into these things, and that it was an
example of a general pattern where many sheriffs seem not to look into them,
and that not being busy dealing with these is one reason why other people
might perceive the current sheriff system as sufficient and effective more
than I do.

The entire reason I want more sheriffs is _precisely_ to hold the tree open
longer, because it means that when purify, valgrind, and layout tests all
fail, they can all get owners immediately and the tree can stay open.  Right
now it seems to me that either the tree is not open enough, or we sheriffs
are letting things slide.

PK

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Jeremy Orlow
On Fri, Nov 13, 2009 at 3:38 PM, Peter Kasting  wrote:

> On Fri, Nov 13, 2009 at 2:56 PM, Dirk Pranke  wrote:
>
>> I think two sheriffs in US/Pacific during US/Pacific work hours is
>> plenty.
>>
>
> I was told at lunch that we already try to some degree to schedule PST with
> non-PST people (although obvioulsy there are far more of the former), which
> gives me the impression that there is a large percentage of time where we
> have one, rather than two, sheriffs.  That is perhaps the most important
> thing I'm trying to rectify in this proposal.
>
> On Fri, Nov 13, 2009 at 2:58 PM, Nicolas Sylvain 
>  wrote:
>
>> As for http://dev.chromium.org/developers/tree-sheriffs, every sheriff
>> receives it in the reminder email the day before they start their sheriff
>> duty.
>>
>
> I see calendar reminder mails and think of them as conveying a reminder of
> an event, so I'd never noticed that these mails also mention a web page I'm
> supposed to be reading.  I know that is my own fault, but maybe there are
> others in the same boat.  In any case, I still think Ben's suggestions would
> be useful.
>
> Overall I am surprised at how many people are skeptical of this proposal
> given how unilaterally positive the smaller lunchtime discussion was.  I
> guess I perceive us as not having a very effective sheriff system right
> now--it's certainly been difficult for me--and am looking for ways to remedy
> that.  It seems like those who aren't in favor of this generally wouldn't
> agree with that assessment, and thus perceive this as adding overhead and
> reducing effectiveness rather than combating a notable lack.  If that is
> accurate, I'm not sure how to square the two worldviews.  I guess I will
> leave this idea in the hands of the green tree task force to decide whether
> it would be helpful.
>

It'd be interesting if others from lunch chimed in with why they think it's
a good idea.

Also, I think there was clear consensus in adding another sheriff so we
always have 2 in the Americas (or maybe even PST).  Do we know what the next
steps are to implement this?

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
On Fri, Nov 13, 2009 at 2:56 PM, Dirk Pranke  wrote:

> I think two sheriffs in US/Pacific during US/Pacific work hours is
> plenty.
>

I was told at lunch that we already try to some degree to schedule PST with
non-PST people (although obvioulsy there are far more of the former), which
gives me the impression that there is a large percentage of time where we
have one, rather than two, sheriffs.  That is perhaps the most important
thing I'm trying to rectify in this proposal.

On Fri, Nov 13, 2009 at 2:58 PM, Nicolas Sylvain 
 wrote:

> As for http://dev.chromium.org/developers/tree-sheriffs, every sheriff
> receives it in the reminder email the day before they start their sheriff
> duty.
>

I see calendar reminder mails and think of them as conveying a reminder of
an event, so I'd never noticed that these mails also mention a web page I'm
supposed to be reading.  I know that is my own fault, but maybe there are
others in the same boat.  In any case, I still think Ben's suggestions would
be useful.

Overall I am surprised at how many people are skeptical of this proposal
given how unilaterally positive the smaller lunchtime discussion was.  I
guess I perceive us as not having a very effective sheriff system right
now--it's certainly been difficult for me--and am looking for ways to remedy
that.  It seems like those who aren't in favor of this generally wouldn't
agree with that assessment, and thus perceive this as adding overhead and
reducing effectiveness rather than combating a notable lack.  If that is
accurate, I'm not sure how to square the two worldviews.  I guess I will
leave this idea in the hands of the green tree task force to decide whether
it would be helpful.

PK

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Dirk Pranke
Having just come off sheriffing four days in the past two weeks ...

On Fri, Nov 13, 2009 at 12:31 PM, Peter Kasting  wrote:
> At lunch today, a few of us discussed the idea of moving from two sheriffs
> to four.
> There are several reasons we contemplated such a change:
> * The team is large enough that on the current schedule, you go months
> between sheriffing, which is so long that you forget things like what tools
> help you do what.

This is perhaps true, but I think it's more an issue that people don't
run more of the tests on their own machines (or, alternatively, are
asked to sheriff for areas of the system they never touch).

> * Sheriffing is a heavy burden, and getting moreso with more team members.
> * Either the two sheriffs are in different time zones, in which case you
> have effectively one sheriff on duty who has to do everything (bad due to
> point above), or they're not, in which case a chunk of the day is not
> covered at all.

I think two sheriffs in US/Pacific during US/Pacific work hours is
plenty. I can't speak to how much an issue the lack of sheriffs are to
people outside that window.

> * New sheriffs could really use a "mentor sheriff" with them, which is
> pretty difficult to schedule.

Last week was actually my first time, and I didn't think it was a big
deal, although I did ask a few people a few questions.

I was pretty much full time on keeping the tree green and cleaning up
flaky tests. Given that I'm otherwise full time on LTTF, this wasn't
much of a change. I think it's unrealistic to expect to do anything
real on a project while sheriffing, because you can't context-switch
that fast to do a good job on either (at least, I can't).

I also think the bots would've been green most of the time except that
someone has clearly been ignoring the memory tests for a long time. If
bots fails for a couple days straight, it's beyond a sheriff to try
and fix it - I think someone needs to get assigned that problem
specifically.

So, I'd probably leave things mostly the way they are unless there's a
desire to have better sheriffing outside of the MTV hours. I fully
support always having two sheriffs during MTV hours.

-- Dirk

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Re: sheriff's keep the tree *open* WAS: [chromium-dev] More sheriffs?

2009-11-13 Thread Jeremy Orlow
+1 (for what it's worth)

On Fri, Nov 13, 2009 at 2:28 PM, Ojan Vafai  wrote:

> On Fri, Nov 13, 2009 at 1:25 PM, Peter Kasting wrote:
>
>> On Fri, Nov 13, 2009 at 1:15 PM, Finnur Thorarinsson 
>> wrote:
>>
>>> If the sheriff load is too much for two people to devote 100% of their
>>> time to, then there is something wrong with the process.
>>>
>>
>> It's clearly too much, given that I hardly see any other sheriffs even
>> attempt to maintain the rule of "every bot green all the time", which is
>> what you're supposed to do as sheriff.  And when I maintain it, I need to
>> keep the tree closed for long periods while I deal with the myriad of issues
>> that come up.
>>
>
> I don't think this is what sheriffs are supposed to do, although there is
> clearly not consensus here. The goal of the sheriff is to keep the tree open
> as long as possible without carpeting over regressions. The sheriff should
> suffer through minor flakiness without closing the tree (e.g. a couple flaky
> webkit tests should not close the tree).
>
> I *do* think it is a team goal to have every bot green all the time, but
> that goal is achieved by reducing flakiness, not by keeping the tree closed
> until all the flakiness has been properly documented (e.g. listed in
> test_expectations.txt). It's also a team goal to keep the tree open for >7
> hours in every eight hour period. The latter is primarily the responsibility
> of the sheriffs.
>
>
>> Solving the problem by having the tree open if things "aren't too bad" is
>> not good enough.  Right now I just checked and the purify and valgrind bots
>> were red.  As usual.  No sign of anyone looking into them.
>>
>
> This is not a solution, but closing the tree doesn't really solve it
> either. We need to put more burden on the sheriffs to watch and address
> these bots, which, perhaps you're right that we should have more sheriffs.
>
> Ojan
>
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sheriff's keep the tree *open* WAS: [chromium-dev] More sheriffs?

2009-11-13 Thread Ojan Vafai
On Fri, Nov 13, 2009 at 1:25 PM, Peter Kasting  wrote:

> On Fri, Nov 13, 2009 at 1:15 PM, Finnur Thorarinsson wrote:
>
>> If the sheriff load is too much for two people to devote 100% of their
>> time to, then there is something wrong with the process.
>>
>
> It's clearly too much, given that I hardly see any other sheriffs even
> attempt to maintain the rule of "every bot green all the time", which is
> what you're supposed to do as sheriff.  And when I maintain it, I need to
> keep the tree closed for long periods while I deal with the myriad of issues
> that come up.
>

I don't think this is what sheriffs are supposed to do, although there is
clearly not consensus here. The goal of the sheriff is to keep the tree open
as long as possible without carpeting over regressions. The sheriff should
suffer through minor flakiness without closing the tree (e.g. a couple flaky
webkit tests should not close the tree).

I *do* think it is a team goal to have every bot green all the time, but
that goal is achieved by reducing flakiness, not by keeping the tree closed
until all the flakiness has been properly documented (e.g. listed in
test_expectations.txt). It's also a team goal to keep the tree open for >7
hours in every eight hour period. The latter is primarily the responsibility
of the sheriffs.


> Solving the problem by having the tree open if things "aren't too bad" is
> not good enough.  Right now I just checked and the purify and valgrind bots
> were red.  As usual.  No sign of anyone looking into them.
>

This is not a solution, but closing the tree doesn't really solve it either.
We need to put more burden on the sheriffs to watch and address these bots,
which, perhaps you're right that we should have more sheriffs.

Ojan

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
On Fri, Nov 13, 2009 at 1:33 PM, Stuart Morgan wrote:

> On Fri, Nov 13, 2009 at 1:25 PM, Peter Kasting 
> wrote:
> > Sheriffs are in theory supposed to watch all the perf bots too.  Do you?
>  I
> > don't.  I doubt very many people do.
>
> That's probably mostly a function of the fact that there's essentially
> no mention of monitoring perf (the fact that they should, how to do
> it, how to handle regressions, etc.) on the page about what sheriffs
> should do, not a manpower issue.


Given that our project lead didn't even know there _was_ such a page, I'm
not convinced.  I don't think most sheriffs exhaustively read and understand
that page, and the tasks and best practices as sheriff change rapidly (I
hadn't ever heard of "drover" last time I sheriffed), which is part of the
motivation for speeding up the cycle.

PK

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Lei Zhang
Big +1 for at least a third sheriff.

With two sheriffs, if one is not in PST, then really we only have one
sheriff. If that sheriff happens to be new, then we have 0 <=
num_sheriffs <= 1.

On Fri, Nov 13, 2009 at 12:31 PM, Peter Kasting  wrote:
> At lunch today, a few of us discussed the idea of moving from two sheriffs
> to four.
> There are several reasons we contemplated such a change:
> * The team is large enough that on the current schedule, you go months
> between sheriffing, which is so long that you forget things like what tools
> help you do what.
> * Sheriffing is a heavy burden, and getting moreso with more team members.
> * Either the two sheriffs are in different time zones, in which case you
> have effectively one sheriff on duty who has to do everything (bad due to
> point above), or they're not, in which case a chunk of the day is not
> covered at all.
> * New sheriffs could really use a "mentor sheriff" with them, which is
> pretty difficult to schedule.
> I think these are good reasons, so I propose we make this change.  Comments?
> PK
>
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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
On Fri, Nov 13, 2009 at 1:15 PM, Finnur Thorarinsson wrote:

> If the sheriff load is too much for two people to devote 100% of their time
> to, then there is something wrong with the process.
>

It's clearly too much, given that I hardly see any other sheriffs even
attempt to maintain the rule of "every bot green all the time", which is
what you're supposed to do as sheriff.  And when I maintain it, I need to
keep the tree closed for long periods while I deal with the myriad of issues
that come up.

Solving the problem by having the tree open if things "aren't too bad" is
not good enough.  Right now I just checked and the purify and valgrind bots
were red.  As usual.  No sign of anyone looking into them.

Sheriffs are in theory supposed to watch all the perf bots too.  Do you?  I
don't.  I doubt very many people do.  There is tons of information available
to sheriffs and too few people to cover it.  Someone watching perf, someone
watching purify/valgrind, someone watching layout tests, and someone
watching everything else would be really helpful.  Especially if one of
those people was experienced enough to help somebody else doing it for the
first time.  The team is growing fast enough that we have a _lot_ of
first-time sheriffs.

PK

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Andrew Scherkus
(resending to chromium-dev)

Sheriffing the PST time zone is usually the worst.  We could experiment with
tweaking the scheduling algorithm to have two PST sheriffs and one non-PST
sheriff per shift.

Other than that -- fixing flaky tests would go a long way to making the job
easier.  Right now out of 12 failing bots, only 1 is a true failure.

On Fri, Nov 13, 2009 at 12:48 PM, Peter Kasting  wrote:

> On Fri, Nov 13, 2009 at 12:44 PM, Stuart Morgan 
> wrote:
>
>> If we end up actually having four at a time that seems likely to be
>> worse than two: either four people are doing nothing but sheriffing,
>> which there is probably not enough work for, or all four people are
>> more likely to think that someone else is probably watching and they
>> can do something else.
>
>
> I can only say that in my own sheriffing experience that this is utterly
> untrue, and having two people at once is amazingly helpful since we can
> track down different problem areas; one working on purify and valgrind
> errors while another works on layout tests.  There has never been a time in
> such cases where we both did nothing because we thought the other person was
> working on it; we were always pinging each other and dividing work on the
> fly.
>
> I don't think Chromium team members are so irresponsible that they would
> not work out some system in such cases.  And part of the point is that it
> would be nice to be able to get a _little_ bit of work done on the days
> you're sheriffing, or go to lunch, or whatever.
>
> PK
>
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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Jeremy Orlow
For a while now, I've advocated having 2 pacific timezone sheriffs always on
duty and having one or two in other time zones.  I still advocate such an
idea.

So, to be clear, I think this is a good idea as long as the distribution of
sheriffs (time zone wise) is deliberate.

(I think this addresses Stuart's concern as well.)

J

On Fri, Nov 13, 2009 at 12:31 PM, Peter Kasting  wrote:

> At lunch today, a few of us discussed the idea of moving from two sheriffs
> to four.
>
> There are several reasons we contemplated such a change:
> * The team is large enough that on the current schedule, you go months
> between sheriffing, which is so long that you forget things like what tools
> help you do what.
> * Sheriffing is a heavy burden, and getting moreso with more team members.
> * Either the two sheriffs are in different time zones, in which case you
> have effectively one sheriff on duty who has to do everything (bad due to
> point above), or they're not, in which case a chunk of the day is not
> covered at all.
> * New sheriffs could really use a "mentor sheriff" with them, which is
> pretty difficult to schedule.
>
> I think these are good reasons, so I propose we make this change.
>  Comments?
>
> PK
>
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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
On Fri, Nov 13, 2009 at 12:44 PM, Stuart Morgan wrote:

> If we end up actually having four at a time that seems likely to be
> worse than two: either four people are doing nothing but sheriffing,
> which there is probably not enough work for, or all four people are
> more likely to think that someone else is probably watching and they
> can do something else.


I can only say that in my own sheriffing experience that this is utterly
untrue, and having two people at once is amazingly helpful since we can
track down different problem areas; one working on purify and valgrind
errors while another works on layout tests.  There has never been a time in
such cases where we both did nothing because we thought the other person was
working on it; we were always pinging each other and dividing work on the
fly.

I don't think Chromium team members are so irresponsible that they would not
work out some system in such cases.  And part of the point is that it would
be nice to be able to get a _little_ bit of work done on the days you're
sheriffing, or go to lunch, or whatever.

PK

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Re: [chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
On Fri, Nov 13, 2009 at 12:35 PM, Ben Goodger  wrote:

> On Fri, Nov 13, 2009 at 12:31 PM, Peter Kasting 
> wrote:
> > * The team is large enough that on the current schedule, you go months
> > between sheriffing, which is so long that you forget things like what
> tools
> > help you do what.
>
> This info should be written down and kept up to date by sheriffs on a
> daily basis.


See http://dev.chromium.org/developers/tree-sheriffs , which is linked off
our main developer wiki page.

PK

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[chromium-dev] More sheriffs?

2009-11-13 Thread Peter Kasting
At lunch today, a few of us discussed the idea of moving from two sheriffs
to four.

There are several reasons we contemplated such a change:
* The team is large enough that on the current schedule, you go months
between sheriffing, which is so long that you forget things like what tools
help you do what.
* Sheriffing is a heavy burden, and getting moreso with more team members.
* Either the two sheriffs are in different time zones, in which case you
have effectively one sheriff on duty who has to do everything (bad due to
point above), or they're not, in which case a chunk of the day is not
covered at all.
* New sheriffs could really use a "mentor sheriff" with them, which is
pretty difficult to schedule.

I think these are good reasons, so I propose we make this change.  Comments?

PK

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