Re: [discuss] Concern

2005-04-13 Thread Steve Kopischke
Martin Dickinson said the following on :
Your product was discussed at my church last night and we were all informed
that while it is an excellent product that is has a built-in tracking device
that keeps up with all your web activities.  Your comments please?
 

That is false.

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Re: [discuss] Concern

2005-04-13 Thread Daniel Carrera
Hello Martin,

Someone lied to you. We would never have such an obscene invasion of privacy. 
No, our software does *not* have any form of tracking device. That's crazy. You 
may be interested to know that the source code for OpenOffice.org (that is, the 
blueprints) are public and available for all to see. Any programmer can study 
it 
and verify that we do not have any such thing.

Best wishes,
Daniel Carrera.
OpenOffice.org volunteer.

On Wed, Apr 13, 2005 at 08:04:29AM -0400, Martin Dickinson wrote:
> Your product was discussed at my church last night and we were all informed
> that while it is an excellent product that is has a built-in tracking device
> that keeps up with all your web activities.  Your comments please?

-- 
Daniel Carrera  | I don't want it perfect,
Join OOoAuthors today!  | I want it Tuesday.
http://oooauthors.org   | 

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Re: [discuss] Concern

2005-04-13 Thread Rigel
None that I know of. Are you sure this person didn't confuse our product with
someone elses?

Daniel?
Alex?
Anyone?

 Rigel
--- Martin Dickinson <[EMAIL PROTECTED]> wrote:
> Your product was discussed at my church last night and we were all informed
> that while it is an excellent product that is has a built-in tracking device
> that keeps up with all your web activities.  Your comments please?
> 

__ 
Post your free ad now! http://personals.yahoo.ca

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Re: [discuss] Concern

2005-04-13 Thread Peter Kupfer
Rigel wrote:
None that I know of. Are you sure this person didn't confuse our product with
someone elses?
Daniel?
Alex?
Anyone?
 Rigel
Well, with MS you have to register office, and if you register like more 
than 10 times or something, it locks up on you FOREVER! That is if you 
re-format your hard drive 10 times (intentionally) with the same version 
of MS Office (not unheard of) you have to buy a new one!

--
Peter Kupfer -- Using OOo since 'OO4
[EMAIL PROTECTED]
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RE: [discuss] Concern

2005-04-13 Thread Mike White
That is simply not true.

> -Original Message-
> From: Martin Dickinson [mailto:[EMAIL PROTECTED]
> Sent: Wednesday, April 13, 2005 5:04 AM
> To: discuss@openoffice.org
> Subject: [discuss] Concern
> 
> 
> Your product was discussed at my church last night and we were 
> all informed
> that while it is an excellent product that is has a built-in 
> tracking device
> that keeps up with all your web activities.  Your comments please?
> 

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Re: [discuss] Concern

2005-04-14 Thread Lars D . Noodén
Martin,
I think the opiner has confused OOo with MS-Office 2003 or with MSIE. 
OOo has no tracking, especially not web.

However, MS-Office 2003 (along with MS-Windows XP) has DRM functions 
which, as a side effect if activated, track who does tries to create, 
edit, copy, delete, rename, save, print, or mail a file.  MSIE also has 
DRM functions which, if activated, have the side effect of tracking which 
web pages you visit, save, print, mail, or edit.  Other recent versions of 
MS products do similar things, MS-Outlook also have DRM functions which, 
if activated, track who sends, prints, forwards, saves, or replies to an 
e-mail.

-Lars
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
On Wed, 13 Apr 2005, Martin Dickinson wrote:
Your product was discussed at my church last night and we were all informed
that while it is an excellent product that is has a built-in tracking device
that keeps up with all your web activities.  Your comments please?
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Re: [discuss] Concern

2005-04-14 Thread Alexandro Colorado
Mensaje citado por Rigel <[EMAIL PROTECTED]>:

> None that I know of. Are you sure this person didn't confuse our product with
> someone elses?
>
> Daniel?
> Alex?
> Anyone?
>
>  Rigel
> --- Martin Dickinson <[EMAIL PROTECTED]> wrote:
> > Your product was discussed at my church last night and we were all informed
> > that while it is an excellent product that is has a built-in tracking
> device
> > that keeps up with all your web activities.  Your comments please?
> >

Well is not the first time I heard about this, this is usually when ZoneAlarm or
other desktop firewall warns you that OOo is looking for an open port. This is
done whe OOo crashes and tries to send the crash reports to --- Sun.

Some people has been put off by this and others has label them as spyware.

--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/


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Re: [discuss] Concern

2005-04-14 Thread Lars D. Noodén
On Thu, 14 Apr 2005, Alexandro Colorado wrote:
Well is not the first time I heard about this, this is usually when 
ZoneAlarm or other desktop firewall warns you that OOo is looking for an 
open port. This is done whe OOo crashes and tries to send the crash 
reports to --- Sun.

Some people has been put off by this and others has label them as spyware.
The bug reporting probably could work out an agreement with ZoneAlarm, 
Norton and other similar vendors, to reduce the confusion.

-Lars
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
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Re: [discuss] Concern

2005-04-14 Thread Alan Madden
On 4/14/05, Lars D. Noodén <[EMAIL PROTECTED]> wrote:
> On Thu, 14 Apr 2005, Alexandro Colorado wrote:
> > Well is not the first time I heard about this, this is usually when
> > ZoneAlarm or other desktop firewall warns you that OOo is looking for an
> > open port. This is done whe OOo crashes and tries to send the crash
> > reports to --- Sun.
> >
> > Some people has been put off by this and others has label them as spyware.
> 
> The bug reporting probably could work out an agreement with ZoneAlarm,
> Norton and other similar vendors, to reduce the confusion.

Well, without trying to be patronising to new users, how else is a bug
report going to get to the developers, if it is not able to access the
internet? The crash reporter outlines quite clearly that it has the
task of *reporting* a crash, and that is simply what it does, no more
and no less. There is no web traffic monitoring, and no other form of
spyware.

It is also pretty much impossible to have some sort of advanced
agreement with firewall vendors to let your product through, as in
many ways, that defeats the purpose of a firewall. Many firewalls also
remember the exact executable location and structure, so if the file
becomes trojanned or otherwise modified, the firewall can warn you.
Regardless of whether a program is trustworthy or not, I would not
trust a company/firewall where you could 'buy' a bypass for your
application.

Ultimately though, the implication of spyware is absolute nonsense.
Not only is it entirely untrue and unfounded; but as Daniel rightly
points out, the source code is available for all to see, so you can
check through it (or have someone check through it for you) line by
line to ensure that nothing untoward is going on.

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Re: [discuss] Concern

2005-04-14 Thread Lars D. Noodén
On Thu, 14 Apr 2005, Alan Madden wrote:
[...]
Regardless of whether a program is trustworthy or not, I would not
trust a company/firewall where you could 'buy' a bypass for your
application.
Nor do I, but that is my understanding of how these things work.
Ultimately though, the implication of spyware is absolute nonsense.
Not only is it entirely untrue and unfounded;
[..]
Yes, but the potential for misunderstanding needs to be addressed in a 
proactive manner.  There's also a bit of cognitive dissonance going on as 
well.  MS products have lots of monitoring and backdoor-like behavior. 
However, the public seems jaded in regards to that.

-Lars
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
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RE: [discuss] Concern

2005-04-14 Thread Alexandro Colorado
Is a perception, it doesn't need to be true. I guess we can inform him because
he step forward but what about the otherones who didn't.
--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/


Mensaje citado por Mike White <[EMAIL PROTECTED]>:

> That is simply not true.
>
> > -Original Message-
> > From: Martin Dickinson [mailto:[EMAIL PROTECTED]
> > Sent: Wednesday, April 13, 2005 5:04 AM
> > To: discuss@openoffice.org
> > Subject: [discuss] Concern
> >
> >
> > Your product was discussed at my church last night and we were
> > all informed
> > that while it is an excellent product that is has a built-in
> > tracking device
> > that keeps up with all your web activities.  Your comments please?
> >
>
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>


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Re: [discuss] Concern

2005-04-14 Thread Alexandro Colorado
This is NOT a missunderstanding OOo DOES look to communicate with Sun Servers
and the firewalls do warn the user about it.
The firewall is doing it's job.

--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/


Mensaje citado por "Lars D. Noodén" <[EMAIL PROTECTED]>:

> On Thu, 14 Apr 2005, Alan Madden wrote:
> [...]
> > Regardless of whether a program is trustworthy or not, I would not
> > trust a company/firewall where you could 'buy' a bypass for your
> > application.
>
> Nor do I, but that is my understanding of how these things work.
>
> > Ultimately though, the implication of spyware is absolute nonsense.
> > Not only is it entirely untrue and unfounded;
> [..]
>
> Yes, but the potential for misunderstanding needs to be addressed in a
> proactive manner.  There's also a bit of cognitive dissonance going on as
> well.  MS products have lots of monitoring and backdoor-like behavior.
> However, the public seems jaded in regards to that.
>
> -Lars
> Lars Nooden ([EMAIL PROTECTED])
>   Software patents harm all Net-based business, write your MEP:
>   http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
>
>
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Re: [discuss] Concern

2005-04-14 Thread Lars D. Noodén
It depends on what warning or error message the firewall is reporting.
It is a misunderstanding in that there is a world of difference between 
monitoring all web activity and reporting a crash.

I haven't seen OOo crash (have been using 1.1.4 for OS X heavily), so I 
can't say what goes on.  However, if there isn't already a dialog, then 
the crash could spawn a dialog asking the user if it is ok to report the 
bug -- before trying to open any ports.

There are at least two problems. One is the misinterpretation of the bug 
report.  Another is the spread of misinformation/urban legend. Maybe a 
third is the behavior of the crash report.
 -Lars
Lars Nooden ([EMAIL PROTECTED])
	Software patents harm all Net-based business, write your MEP:
	http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN

On Thu, 14 Apr 2005, Alexandro Colorado wrote:
This is NOT a missunderstanding OOo DOES look to communicate with Sun Servers
and the firewalls do warn the user about it.
The firewall is doing it's job.
--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/
Mensaje citado por "Lars D. Noodén" <[EMAIL PROTECTED]>:
On Thu, 14 Apr 2005, Alan Madden wrote:
[...]
Regardless of whether a program is trustworthy or not, I would not
trust a company/firewall where you could 'buy' a bypass for your
application.
Nor do I, but that is my understanding of how these things work.
Ultimately though, the implication of spyware is absolute nonsense.
Not only is it entirely untrue and unfounded;
[..]
Yes, but the potential for misunderstanding needs to be addressed in a
proactive manner.  There's also a bit of cognitive dissonance going on as
well.  MS products have lots of monitoring and backdoor-like behavior.
However, the public seems jaded in regards to that.
-Lars
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
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Re: [discuss] Concern

2005-04-14 Thread Bernd Eilers
Hi there!
Lars D. Noodén wrote:
It depends on what warning or error message the firewall is reporting.
It is a misunderstanding in that there is a world of difference between 
monitoring all web activity and reporting a crash.

I haven't seen OOo crash (have been using 1.1.4 for OS X heavily), so I 
can't say what goes on.  However, if there isn't already a dialog, then 
the crash could spawn a dialog asking the user if it is ok to report the 
bug -- before trying to open any ports.
That´s exactly what is being done. And the dialog also offers the 
possibility to have a look at the XML document that contains information 
about the office version and technical data about the crash. The only 
personal information in that XML document is the users email address 
which will only be included if explicitly entered and choosen to include 
for feedback by the user. The default on the checkbox in that dialog for 
including the email address is to not include it. Besides the XML 
document some binary data is also being send which could enable a 
developer to locate the root cause of the problem. The user can also 
enter a description of what was done before the crash occured. Before 
the user can select options for crash reporting a message is shown which 
is explaining everything.

There are at least two problems. One is the misinterpretation of the bug 
report.  Another is the spread of misinformation/urban legend.
Those are really big problems yes. But it´s hard to understand that 
those occur at all because everything is explained to the user before 
the crash report is being send. And that a firewall triggers an alarm 
offering the user to reject or allow an Internet connection for any 
program not yet configured in the firewall and that it offers the user 
the possibility to configure a rule for the future and stuff like that 
is just normal behavior of a firewall. That´s what they are supposed to do.

The text shown to the user before sending the crash report is the 
following ( see for your self that it is not so easy to misinterpret 
that as that the application would be sending any collected information 
 other than technical data about the crash )

Welcome to the OpenOffice.org Error Report
This report tool gathers information about how OpenOffice.org is working
and sends it to Sun Microsystems to help improve future versions.
It´s easy - just send the report without any further effort on your part 
by clicking 'Send' in the next dialog, or you can briefly describe how 
the error occured and then click 'Send'. If you want to see the report, 
click the 'Show Report' button. No data will be sent if you click 'Do 
Not Send'.

Customer Privacy
The information gathered is limited to data concerning the state of 
OpenOffice.org 2.0 when the error occured. Other information about 
passwords or document contents is not collected.

The Information will only be used to improve the quality of 
OpenOffice.org and will not be shared with third parties. For more 
information on Sun Microsystems' privacy policy visit
http://www.sun.com/privacy

Maybe a 
third is the behavior of the crash report.
I don´t see any misbehavior of the crash reporting process here. The 
user is explicitly informed with a long message about what is going on 
and can choose to send or not send the crash report. Misintrepretation 
of the crash reporting is only possible if people don´t read the text 
that explains the stuff, than eagerly click on SEND and than wonder 
about a firewall alarm.

If you see a misbehavior here please explain.
 -Lars
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
On Thu, 14 Apr 2005, Alexandro Colorado wrote:
This is NOT a missunderstanding OOo DOES look to communicate with Sun 
Servers
and the firewalls do warn the user about it.
The firewall is doing it's job.
exactly!
--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/
>> [... snip ...]
Kind regards,
Bernd Eilers
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re: [discuss] concern

2005-04-14 Thread Christian Einfeldt
Sorry to have started a new thread on this question.  Earthlink is 
doing something weird today.  I actually had to go to the mail list 
server to read the mail today.  

Maybe this guy is talking about metadata? 

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Re: [discuss] Concern

2005-04-15 Thread Lars D . Noodén
Ok.  Thanks for explaining the dialog that reports a crash.
[...] And that a firewall triggers an alarm offering the user to reject 
or allow an Internet connection for any program not yet configured in 
the firewall and that it offers the user the possibility to configure a 
rule for the future and stuff like that is just normal behavior of a 
firewall. That´s what they are supposed to do.
I would think that the warning given by the firewall is of great 
importance.  Think of the effect that the AARD error had on marketshare.
Or that the Netware rumour spread by MS sales staff had on Netware 
marketshare.

Most users are more than ignorant about any and all aspects of a firewall 
and have a superstitious approach to them, more so than other aspects of 
their computers.

 e.g. users that feel extra protected by running three different
 firewalls concurrently.
 e.g. or users that feel that running a firewall (that allows outgoing
 HTTP requests or incoming mail) will somehow protect them from MSIE
 or MS-Outlook problems, etc.
So, since many (most?) users treat firewalls as some sort of protective 
voodoo or as an all-knowing oracle, it's very important that the operation 
of the firewall provide a positive psychological experience.

[...]
If you see a misbehavior here please explain.
Not having seen the crash report dialog, I was merely speculating as to a 
possible cause of user confusion.  The explanation cleared that up.

-Lars
Lars Nooden ([EMAIL PROTECTED])
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Re: [discuss] Concern

2005-04-15 Thread Lars D . Noodén
On Thu, 14 Apr 2005, Alexandro Colorado wrote:
This is NOT a missunderstanding OOo DOES look to communicate with Sun 
Servers and the firewalls do warn the user about it.
The misunderstanding is on the side of the user about the nature of the 
connection.

The firewall is doing it's job.
It depends on how the connection attempt notification takes place (or that 
it takes place at all).  There is a big difference between:

Warning! Your computer is trying to sneak a connection to the
Internet! Are you sure you wish to allow this?
And
Do you wish to allow OOo 1.1.x to file a bug report to
developers at xxx.sun.com regarding the crash
on DD/MMM/ at hh:mm:ss
The following data will be included:
X ... Y ... Z
No other data or personal information will be transmitted
or collected.
-Lars
Lars Nooden ([EMAIL PROTECTED])
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Re: [discuss] Concern

2005-04-15 Thread Alexandro Colorado
How in the world is that the responsability of the Firewall to know? And how do
you think that would make any difference to Joe Six Pack. The issue is on the
user to blame not the firewall, if you ask the firewall to warn u when some app
tries to connect to the internet to warn  you.

This happens on Linux too, you can blacklist your apps and notify on calls,
thats all it happens.

If the user is stupid and uneducated, no app in this known universe will make it
smart. I would rather charge the user responsible for it's stupidity of not
knowing how to use a firewall.

Mensaje citado por "Lars D. Noodén" <[EMAIL PROTECTED]>:

> On Thu, 14 Apr 2005, Alexandro Colorado wrote:
> > This is NOT a missunderstanding OOo DOES look to communicate with Sun
> > Servers and the firewalls do warn the user about it.
>
> The misunderstanding is on the side of the user about the nature of the
> connection.
>
> > The firewall is doing it's job.
>
> It depends on how the connection attempt notification takes place (or that
> it takes place at all).  There is a big difference between:
>
>   Warning! Your computer is trying to sneak a connection to the
>   Internet! Are you sure you wish to allow this?
>
> And
>
>   Do you wish to allow OOo 1.1.x to file a bug report to
>   developers at xxx.sun.com regarding the crash
>   on DD/MMM/ at hh:mm:ss
>   The following data will be included:
>   X ... Y ... Z
>   No other data or personal information will be transmitted
>   or collected.
>
> -Lars
> Lars Nooden ([EMAIL PROTECTED])
>   Software patents harm all Net-based business, write your MEP:
>   http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
>
--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/


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Re: [discuss] Concern

2005-04-15 Thread Lars D . Noodén
What is the best way to enlighten the large population of end users that 
there are applications that track and report on all their activties and 
that OOo is not one of them?

On Fri, 15 Apr 2005, Alexandro Colorado wrote:
How in the world is that the responsability of the Firewall to know?
The application vendor (OOo) would contact the firewall vendor.
There are many windows applications and systems that "phone home", (e.g. 
WMP, RealPlayer, MS-Explorer, MS-Office 2003), but I assume the firewall 
lets that slide or gives a placating warning since there is no mainstream 
consumer complaint regarding those applications.

And how do you think that would make any difference to Joe Six Pack.
The tone of the firewall's response sets the tone of the end user's 
reaction, since most people (even many admins) don't know anything about 
firewalls, not even the concept behind them.

The issue is on the user to blame not the firewall, if you ask the 
firewall to warn u when some app tries to connect to the internet to 
warn you.
And the stupid user's response is usually guided by the tone of the 
warning.  There are millions of users.  There are a small, shrinking 
handful of firewall vendors for MS systems.  Dealing with the small group 
(vendors) will ameliorate the symptoms we are discussing in the large 
group (users).  It's simple return on investment.

This happens on Linux too, you can blacklist your apps and notify on calls,
thats all it happens.
That implies that the user has taken action.  I thought were are talking 
about those that do not customize their firewalls.

If the user is stupid and uneducated, no app in this known universe will 
make it smart.
[...]
I agree.  Stupid is forver.  Ignorance, in contrast, can usually be cured.
How do you propose to enlighten said end user?
-Lars
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
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Re: [discuss] Concern

2005-04-15 Thread Alexandro Colorado
> That implies that the user has taken action.  I thought were are talking
> about those that do not customize their firewalls.
>
> > If the user is stupid and uneducated, no app in this known universe will
> > make it smart.
> [...]
>
> I agree.  Stupid is forver.  Ignorance, in contrast, can usually be cured.
> How do you propose to enlighten said end user?

Well I can't really expect to cure all the firewalls on this planet and even
less to cure all the users of this planet. I can however create a technote on
our site explaining the Issue about it and also push the developers to not do
random calls to Sun, I mean one thing is the error report, this is fine because
it generally happenes when you are doing the report.

The behavior however that I couldn't explain was the one that happens when you
start OOo. Since I dont use any firewall I couldn't duplicate it and verify it,
but I did know people that duplicate and verify that OOo makes calls to the
internet (or scans for it) everytime it gets boot up. This was some time ago (1
year) so I am not sure if we have eliminate this unnecesarry behavior.


--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/


> -Lars
> Lars Nooden ([EMAIL PROTECTED])
>   Software patents harm all Net-based business, write your MEP:
>   http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
>
>
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Re: [discuss] Concern

2005-04-15 Thread Mathias Bauer
Lars D. Noodén wrote:

> What is the best way to enlighten the large population of end users that 
> there are applications that track and report on all their activties and 
> that OOo is not one of them?
> 
> On Fri, 15 Apr 2005, Alexandro Colorado wrote:
> 
>> How in the world is that the responsability of the Firewall to know?
> 
> The application vendor (OOo) would contact the firewall vendor.
> 
> There are many windows applications and systems that "phone home", (e.g. 
> WMP, RealPlayer, MS-Explorer, MS-Office 2003), but I assume the firewall 
> lets that slide or gives a placating warning since there is no mainstream 
> consumer complaint regarding those applications.

That exactly creates a new problem. Malicious software like some
Active-X controls are executed in the browser process and then can do
evil[TM] things without any notice because the "firewall" only sees the
iexplore.exe process contacting something outside, but doesn't give a
warning becuase iexplore.exe is thought to be a "good" one.

This concept is broken by design.

There is no real security without knowledge - that's hard but that's as
it is.

Moreover, the "firewalls" we are talking about are the so called
"Personal Firewalls", I assume, and additionally I assume that our
discussion is about the Windows platform.

Such a PFW can only give notifications to users, that a certain process
tries to establish a conncection to the Internet. They are not able to
handle this situation automatically by themselves, so user interaction
(and so user knowledge) is needed.

But most PFW not even can do *this* reliably. IMHO even none of them can
do this because it's so easy for malicious software that already sits on
the machine to evade the "firewall", f.e. by just killing it (at the end
a PFW is just a program running on the same computer as the attacker,
and only a few people work as restricted users on Windows that might
enable to protect important processes).

But even if a notification is given, it's up to the user to decide
wether an action notified by a PFW is a threat or not. If the user is
not able to decide this, the PFW is at best useless, but IMHO even worse
than this because it leaves the unexperienced users helpless and confused.

PFW are just snake oil software, they don't create real security, but
annoy users with a lot of messages they don't understand and usually
make them panic.

A famous german computer security expert has summarized this in a nice
statement (translation from german made by me):

Working with Personal Firewalls is like having sex with a condome full
of holes. It doesn't really help you but it really spoils the fun for you.

I think there is nothing that needs to be added to this. :-)

Best regards,
Mathias

-- 
Mathias Bauer - OpenOffice.org Application Framework Project Lead
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Re: [discuss] Concern

2005-04-18 Thread Bernd Eilers
Hi there!
Alexandro Colorado wrote:
[... snip ...]
The behavior however that I couldn't explain was the one that happens when you
start OOo. Since I dont use any firewall I couldn't duplicate it and verify it,
but I did know people that duplicate and verify that OOo makes calls to the
internet (or scans for it) everytime it gets boot up. This was some time ago (1
year) so I am not sure if we have eliminate this unnecesarry behavior.
If I recall it correctly the reason for this was that OOo was just 
"only!" simply asking the system for it´s hostname on startup. 
Unfortunatly that system library call in turn on Windows caused the OS 
to initialize the internet connectivity with the ISP if it was not 
already online. Users than tought OOo would be trying to send something 
over the internet, as that was what it looked liked from the messages 
they got form their firewall, but that was not really true all OOo 
wanted was to get the hostname from Windows. I would blame it on the OS 
to not being able to answer that question without also having 
established a connection to the internet service provider.

And YES, this "unnecessary" behavior has been eliminated in OOo a long 
time ago.

--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/
Kind regards,
Bernd Eilers
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Re: [discuss] Concern

2005-04-18 Thread Alexandro Colorado
Good to know. Cheers.

Mensaje citado por Bernd Eilers <[EMAIL PROTECTED]>:

>
> Hi there!
>
> Alexandro Colorado wrote:
> > [... snip ...]
> > The behavior however that I couldn't explain was the one that happens when
> you
> > start OOo. Since I dont use any firewall I couldn't duplicate it and verify
> it,
> > but I did know people that duplicate and verify that OOo makes calls to the
> > internet (or scans for it) everytime it gets boot up. This was some time
> ago (1
> > year) so I am not sure if we have eliminate this unnecesarry behavior.
> >
>
> If I recall it correctly the reason for this was that OOo was just
> "only!" simply asking the system for it´s hostname on startup.
> Unfortunatly that system library call in turn on Windows caused the OS
> to initialize the internet connectivity with the ISP if it was not
> already online. Users than tought OOo would be trying to send something
> over the internet, as that was what it looked liked from the messages
> they got form their firewall, but that was not really true all OOo
> wanted was to get the hostname from Windows. I would blame it on the OS
> to not being able to answer that question without also having
> established a connection to the internet service provider.
>
> And YES, this "unnecessary" behavior has been eliminated in OOo a long
> time ago.
>
> >
> > --
> > Alexandro Colorado
> > Co-Leader of OpenOffice.org Spanish
> > http://es.openoffice.org/
> >
>
> Kind regards,
> Bernd Eilers
--
Alexandro Colorado
Co-Leader of OpenOffice.org Spanish
http://es.openoffice.org/


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Re: [discuss] Concern

2005-04-19 Thread Lars D . Noodén
Thanks, Bernd.  That clears up a lot to me.  Apparently the bug in 
MS-Windows was being misunderstood by the end user.

On Mon, 18 Apr 2005, Bernd Eilers wrote:
If I recall it correctly the reason for this was that OOo was just "only!" 
simply asking the system for it´s hostname on startup. Unfortunatly that 
system library call in turn on Windows caused the OS to initialize the 
internet connectivity with the ISP if it was not already online.
[...]
And YES, this "unnecessary" behavior has been eliminated in OOo a long time 
ago.
Lars Nooden ([EMAIL PROTECTED])
Software patents harm all Net-based business, write your MEP:
http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
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Re: [discuss] Concern - Solution Time

2005-04-14 Thread Rigel
Before OOo attempts to open a connection, have a clear and concise message
appear notifying the user that in-fact, a connection to sun is about ot be
established and that their firewall may inform them that they may need to clear
security provisions to allow OOo to communicate teh error report, so taht sun
can improve the product.

Also notify the user that the name of the error report tool is CRASHEPP.EXE(for
windows), and that this file will only attempt access afer an OOo crash. If
un-usual behavior in the error report tool is noticed, to notify SUN by some
means as noted in the error report screen.

Hmmm. I hope that helps
 Rigel

--- Lars D. Noodén <[EMAIL PROTECTED]> wrote:
> It depends on what warning or error message the firewall is reporting.
> 
> It is a misunderstanding in that there is a world of difference between 
> monitoring all web activity and reporting a crash.
> 
> I haven't seen OOo crash (have been using 1.1.4 for OS X heavily), so I 
> can't say what goes on.  However, if there isn't already a dialog, then 
> the crash could spawn a dialog asking the user if it is ok to report the 
> bug -- before trying to open any ports.
> 
> There are at least two problems. One is the misinterpretation of the bug 
> report.  Another is the spread of misinformation/urban legend. Maybe a 
> third is the behavior of the crash report.
>   -Lars
> Lars Nooden ([EMAIL PROTECTED])
>   Software patents harm all Net-based business, write your MEP:
>   http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
> 
> On Thu, 14 Apr 2005, Alexandro Colorado wrote:
> 
> > This is NOT a missunderstanding OOo DOES look to communicate with Sun
> Servers
> > and the firewalls do warn the user about it.
> > The firewall is doing it's job.
> >
> > --
> > Alexandro Colorado
> > Co-Leader of OpenOffice.org Spanish
> > http://es.openoffice.org/
> >
> >
> > Mensaje citado por "Lars D. Noodén" <[EMAIL PROTECTED]>:
> >
> >> On Thu, 14 Apr 2005, Alan Madden wrote:
> >> [...]
> >>> Regardless of whether a program is trustworthy or not, I would not
> >>> trust a company/firewall where you could 'buy' a bypass for your
> >>> application.
> >>
> >> Nor do I, but that is my understanding of how these things work.
> >>
> >>> Ultimately though, the implication of spyware is absolute nonsense.
> >>> Not only is it entirely untrue and unfounded;
> >> [..]
> >>
> >> Yes, but the potential for misunderstanding needs to be addressed in a
> >> proactive manner.  There's also a bit of cognitive dissonance going on as
> >> well.  MS products have lots of monitoring and backdoor-like behavior.
> >> However, the public seems jaded in regards to that.
> >>
> >> -Lars
> >> Lars Nooden ([EMAIL PROTECTED])
> >>Software patents harm all Net-based business, write your MEP:
> >>http://wwwdb.europarl.eu.int/ep6/owa/p_meps2.repartition?ilg=EN
> >>
> >>
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