[ACFUG Discuss] CFmail issue with CF10

2013-11-06 Thread Jayaraman, Viswanathan
I recently installed developer version of CF10 and set the mail settings same 
as the developer version of CF9.  While CFMail works in CF9, I get the 
following error in CF10

javax.mail.MessagingException: Could not connect to SMTP host: , 
port: 25;   nested exception is: java.net.SocketException: 
Network is unreachable: connect"

Note:  Removed the host address for security reasons and replaced it with 

Please help

Jay Jayaraman





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RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-06 Thread Charlie Arehart
Are you saying that the CF9 and CF10 deployments are on the same box? If
not, the "unreachable" could be that there's some firewall on the smtp
server that is opened to the cf9 box and not the cf10, or something like
that. 

Also, are you referring to the CF Admin "Mail" page settings (as opposed to
code doing a CFMAIL, which can override that)? If your focus is the Admin
settings, then besides the address and port fields, check out (on both
servers) the other settings in the admin page. Maybe some of the checkboxes
are not in sync between the two. 

Finally, are you seeing this message when you check the "verify" checkbox on
that page and submit it? Or is this in your logs? If the latter, are you
SURE it's coming from the CF Admin settings and not some hard-coded values
on CFMAIL tags within your server's apps?

Let us know how that goes.

 

/charlie

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman,
Viswanathan
Sent: Wednesday, November 06, 2013 11:58 AM
To: discussion@acfug.org
Subject: [ACFUG Discuss] CFmail issue with CF10

 

I recently installed developer version of CF10 and set the mail settings
same as the developer version of CF9.  While CFMail works in CF9, I get the
following error in CF10

 

javax.mail.MessagingException: Could not connect to SMTP host: , port: 25;   nested exception is:
java.net.SocketException: Network is unreachable: connect"  

 

Note:  Removed the host address for security reasons and replaced it with


 

Please help

 

Jay Jayaraman

 


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RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-07 Thread Jayaraman, Viswanathan
My responses in red

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Wednesday, November 06, 2013 9:23 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

Are you saying that the CF9 and CF10 deployments are on the same box?
Yes.  Both deployments are in the same box
If not, the "unreachable" could be that there's some firewall on the smtp 
server that is opened to the cf9 box and not the cf10, or something like that.
Both settings use the same Server name and port.  Does CF10 use any other port 
to communicate with the smtp server other than the specified port (25)?

Also, are you referring to the CF Admin "Mail" page settings (as opposed to 
code doing a CFMAIL, which can override that)?  Yes.  I also tried to override 
with in cfmail with the same result.
if your focus is the Admin settings, then besides the address and port fields, 
check out (on both servers) the other settings in the admin page. Maybe some of 
the checkboxes are not in sync between the two.
All the other settings were the same between CF9 and CF10.  Verified that.

Finally, are you seeing this message when you check the "verify" checkbox on 
that page and submit it?

Error message "Connection Verification Failed!" when I check the Verify 
checkbox and submit it

Or is this in your logs?
When I try the CFMail tag with or without the hard-coded values of server and 
port, The following error message is in the mail.log
javax.mail.MessagingException: Could not connect to SMTP host: , 
port: 25;   nested exception is: java.net.SocketException: 
Network is unreachable: connect"

If the latter, are you SURE it's coming from the CF Admin settings and not some 
hard-coded values on CFMAIL tags within your server's apps?

Let us know how that goes.

/charlie

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Jayaraman, Viswanathan
Sent: Wednesday, November 06, 2013 11:58 AM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: [ACFUG Discuss] CFmail issue with CF10

I recently installed developer version of CF10 and set the mail settings same 
as the developer version of CF9.  While CFMail works in CF9, I get the 
following error in CF10

javax.mail.MessagingException: Could not connect to SMTP host: , 
port: 25;   nested exception is: java.net.SocketException: 
Network is unreachable: connect"

Note:  Removed the host address for security reasons and replaced it with 

Please help

Jay Jayaraman


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RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-07 Thread Charlie Arehart
OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)

To answer your first question, the question really wouldn't be whether "CF10
use[s] any other port to communicate with the smtp server other than the
specified port (25)?"  The port is defined by the smtp server, and CF would
be told to use it. I assume you are telling it (cf10) to use that port, just
as I assume you are telling the CF 9 admin to use the same port.  And the
servernames (for the smtp server) are absolutely ideintical, you say, right?

It would be very odd then that 2 CF servers on the same box would not both
be able to connect to a given remote server.  So to dig a little further, I
want to confirm some things. Some of my questions may sound "out there", but
I've learned to ask the "dumb questions" that make sure there are no
mistaken assumption at the root of the apparent "bug". :-)

So let's be really clear here:

- are you saying that the CF9 is installed on this "same box" right now? I
just ask because if it's really that 9 was installed previously, and this is
your recollection, we can't know for sure it wouldn't have "failed" now. I
realize you said "both deployments are on the same box". I just want to make
100% sure you meant that.
- assuming both are installed now, are you visiting the URL for the CF9 and
10 admins as the same ip or domain (or localhost)? If not, you could be
looking at the admin for some other box. Again, this is one of those ones
that could trip someone up, unsuspecting. In fact, unless you're using
localhost or 127.0.0.1, I'd even go so far as to suggest you stop CF on the
box (one at a time) and confirm that indeed the respective admin you're
using "fails".
- assuming you would say both are the same domain, or that test passes, then
if you go onto the server and go to the command prompt and do a ping of the
server, or a telnet to port 25, what does it say? (let us know if you need
more help doing those.) We would expect that if it works for CF9 on that
box, then a ping of that server or (for sure) a telnet to its port 25 should
work from the command prompt. But then, if it fails for CF10, it should fail
for the server. I can't see how CF10 would uniquely have a problem, if all
else is the same on CF9.
- Finally, have you updated CF10 to the latest update (11)?

Let us know.

/charlie

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman,
Viswanathan
Sent: Thursday, November 07, 2013 1:56 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

My responses in red

 

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Wednesday, November 06, 2013 9:23 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

Are you saying that the CF9 and CF10 deployments are on the same box?

Yes.  Both deployments are in the same box

If not, the "unreachable" could be that there's some firewall on the smtp
server that is opened to the cf9 box and not the cf10, or something like
that. 

Both settings use the same Server name and port.  Does CF10 use any other
port to communicate with the smtp server other than the specified port (25)?

Also, are you referring to the CF Admin "Mail" page settings (as opposed to
code doing a CFMAIL, which can override that)?  Yes.  I also tried to
override with in cfmail with the same result.

if your focus is the Admin settings, then besides the address and port
fields, check out (on both servers) the other settings in the admin page.
Maybe some of the checkboxes are not in sync between the two. 

All the other settings were the same between CF9 and CF10.  Verified that.

Finally, are you seeing this message when you check the "verify" checkbox on
that page and submit it?

Error message "Connection Verification Failed!" when I check the Verify
checkbox and submit it

 

Or is this in your logs? 

When I try the CFMail tag with or without the hard-coded values of server
and port, The following error message is in the mail.log

javax.mail.MessagingException: Could not connect to SMTP host: , port: 25;   nested exception is:
java.net.SocketException: Network is unreachable: connect"  

 

If the latter, are you SURE it's coming from the CF Admin settings and not
some hard-coded values on CFMAIL tags within your server's apps?

Let us know how that goes.

 

/charlie




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RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-08 Thread Jayaraman, Viswanathan
My response in red. Thank you for looking into this.

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Thursday, November 07, 2013 5:51 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)

To answer your first question, the question really wouldn't be whether "CF10 
use[s] any other port to communicate with the smtp server other than the 
specified port (25)?"  The port is defined by the smtp server, and CF would be 
told to use it. I assume you are telling it (cf10) to use that port, just as I 
assume you are telling the CF 9 admin to use the same port.  And the 
servernames (for the smtp server) are absolutely ideintical, you say, 
right?Correct

It would be very odd then that 2 CF servers on the same box would not both be 
able to connect to a given remote server.  So to dig a little further, I want 
to confirm some things. Some of my questions may sound "out there", but I've 
learned to ask the "dumb questions" that make sure there are no mistaken 
assumption at the root of the apparent "bug". :-)

So let's be really clear here:

- are you saying that the CF9 is installed on this "same box" right now? Yes.  
Both installations are Developer Edition with Built-in WebServer on my work PC. 
I just ask because if it's really that 9 was installed previously, and this is 
your recollection, we can't know for sure it wouldn't have "failed" now. I 
realize you said "both deployments are on the same box". I just want to make 
100% sure you meant that.
- assuming both are installed now, are you visiting the URL for the CF9 and 10 
admins as the same ip or domain (or localhost)? Both are localhost (Port Number 
8500 for CF9 and 8501 for CF10)If not, you could be looking at the admin for 
some other box. Again, this is one of those ones that could trip someone up, 
unsuspecting. In fact, unless you're using localhost or 127.0.0.1, I'd even go 
so far as to suggest you stop CF on the box (one at a time) and confirm that 
indeed the respective admin you're using "fails". I stopped CF9 and tried again 
with CF10 only up and still CF10 connection to mail server failed.
- assuming you would say both are the same domain, or that test passes, then if 
you go onto the server and go to the command prompt and do a ping of the 
server, or a telnet to port 25, what does it say? (let us know if you need more 
help doing those.) We would expect that if it works for CF9 on that box, then a 
ping of that server or (for sure) a telnet to its port 25 should work from the 
command prompt. But then, if it fails for CF10, it should fail for the server. 
I can't see how CF10 would uniquely have a problem, if all else is the same on 
CF9.
- Finally, have you updated CF10 to the latest update (11)?
This is the file I used to install CF 10.
ColdFusion_10_WWEJ_win64.exe
This is the snapshot of Server Settings Summary

[cid:image001.png@01CEDC50.A6C250D0]
When I went to the CF Admin and clicked for available updates, it came back 
saying "No Updates Aavailable".
Let us know.

/charlie

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Jayaraman, Viswanathan
Sent: Thursday, November 07, 2013 1:56 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

My responses in red

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Charlie Arehart
Sent: Wednesday, November 06, 2013 9:23 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

Are you saying that the CF9 and CF10 deployments are on the same box?
Yes.  Both deployments are in the same box
If not, the "unreachable" could be that there's some firewall on the smtp 
server that is opened to the cf9 box and not the cf10, or something like that.
Both settings use the same Server name and port.  Does CF10 use any other port 
to communicate with the smtp server other than the specified port (25)?

Also, are you referring to the CF Admin "Mail" page settings (as opposed to 
code doing a CFMAIL, which can override that)?  Yes.  I also tried to override 
with in cfmail with the same result.
if your focus is the Admin settings, then besides the address and port fields, 
check out (on both servers) the other settings in the admin page. Maybe some of 
the checkboxes are not in sync between the two.
All the other settings were the same between CF9 and CF10.  Verified that.

Finally, are you seeing this message when you 

RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-08 Thread Jayaraman, Viswanathan
Charlie,

  I was googling and found this interesting article

http://stackoverflow.com/questions/14064111/java-mail-mystery-smtp-blocked

According to this on Windows 7, there are two connectivities IPV4 and IPV6.

The problem is due to the IPv4/IPv6 preference of Java. Java tries to use IPv6 
by default (?) and my ISP does not support IPV6. However, it's enabled on my 
Windows 7 boxes by default.

I added -Djava.net.preferIPv4Stack=true in the JVM arguments and then the 
cfmail and verification in CF Admin worked like a charm.  This is probably an 
issue with Windows 7 and CF10 probably using Java Mail.

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman, 
Viswanathan
Sent: Friday, November 08, 2013 7:19 AM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

My response in red. Thank you for looking into this.

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Charlie Arehart
Sent: Thursday, November 07, 2013 5:51 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)

To answer your first question, the question really wouldn't be whether "CF10 
use[s] any other port to communicate with the smtp server other than the 
specified port (25)?"  The port is defined by the smtp server, and CF would be 
told to use it. I assume you are telling it (cf10) to use that port, just as I 
assume you are telling the CF 9 admin to use the same port.  And the 
servernames (for the smtp server) are absolutely ideintical, you say, 
right?Correct

It would be very odd then that 2 CF servers on the same box would not both be 
able to connect to a given remote server.  So to dig a little further, I want 
to confirm some things. Some of my questions may sound "out there", but I've 
learned to ask the "dumb questions" that make sure there are no mistaken 
assumption at the root of the apparent "bug". :-)

So let's be really clear here:

- are you saying that the CF9 is installed on this "same box" right now? Yes.  
Both installations are Developer Edition with Built-in WebServer on my work PC. 
I just ask because if it's really that 9 was installed previously, and this is 
your recollection, we can't know for sure it wouldn't have "failed" now. I 
realize you said "both deployments are on the same box". I just want to make 
100% sure you meant that.
- assuming both are installed now, are you visiting the URL for the CF9 and 10 
admins as the same ip or domain (or localhost)? Both are localhost (Port Number 
8500 for CF9 and 8501 for CF10)If not, you could be looking at the admin for 
some other box. Again, this is one of those ones that could trip someone up, 
unsuspecting. In fact, unless you're using localhost or 127.0.0.1, I'd even go 
so far as to suggest you stop CF on the box (one at a time) and confirm that 
indeed the respective admin you're using "fails". I stopped CF9 and tried again 
with CF10 only up and still CF10 connection to mail server failed.
- assuming you would say both are the same domain, or that test passes, then if 
you go onto the server and go to the command prompt and do a ping of the 
server, or a telnet to port 25, what does it say? (let us know if you need more 
help doing those.) We would expect that if it works for CF9 on that box, then a 
ping of that server or (for sure) a telnet to its port 25 should work from the 
command prompt. But then, if it fails for CF10, it should fail for the server. 
I can't see how CF10 would uniquely have a problem, if all else is the same on 
CF9.
- Finally, have you updated CF10 to the latest update (11)?
This is the file I used to install CF 10.
ColdFusion_10_WWEJ_win64.exe
This is the snapshot of Server Settings Summary

[cid:image001.png@01CEDC54.2E0E0F40]
When I went to the CF Admin and clicked for available updates, it came back 
saying "No Updates Aavailable".
Let us know.

/charlie

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Jayaraman, Viswanathan
Sent: Thursday, November 07, 2013 1:56 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

My responses in red

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

From: ad...@acfug.org<mailto:ad...@acfug.org> [mailto:ad...@acfug.org] On 
Behalf Of Charlie Arehart
Sent: Wednesday, November 06, 2013 9:23 PM
To: discussion@acfug.org<mailto:discussion@acfug.org>
Subject: RE: [ACFUG Discuss] CFmail issue wi

RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-08 Thread Charlie Arehart
Well it's great to hear if you have solved things, but it begs at least a
couple of questions:

Aren't both CF instances running on the same machine? And if so, if that is
indeed a "windows 7" issue, wouldn't both CF releases had the same issue?
Are you sure it's not that the CF9 instance also already had this java
argument added (much like I asked in the last email, but I had written and
sent that just moments ago, before seeing this.)

Finally, if it does NOT have that, then the next question would be whether
both CF instances are using the same Java version. They should both be Java
1.6, by default. They will likely be different subversions, both because CF
offered an updated one in 10 by default, but also because you or someone
there could have changed either CF 9 or 10 to use a different JVM than the
default they come with.

If you hit the "system information" page in the CF Admin ("I" icon in top
right corner), that has a display of the JVM version. Let us know what it is
for both. It might put a bow on this.

But thanks indeed for sharing what you observed.

As for my last note, I do still think you have an issue that is keeping CF10
from accessing the updates on the internet. That problem, and indeed many
others one can hit with the updater, is addressed in one of the 50 questions
and answers addressed about the CF10 updater in a FAQ at:

http://blogs.coldfusion.com/post.cfm/coldfusion-hotfix-installation-guide

 

/charlie

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman,
Viswanathan
Sent: Friday, November 08, 2013 7:35 AM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

Charlie,

 

  I was googling and found this interesting article

 

http://stackoverflow.com/questions/14064111/java-mail-mystery-smtp-blocked

 

According to this on Windows 7, there are two connectivities IPV4 and IPV6.

 

The problem is due to the IPv4/IPv6 preference of Java. Java tries to use
IPv6 by default (?) and my ISP does not support IPV6. However, it's enabled
on my Windows 7 boxes by default.

 

I added -Djava.net.preferIPv4Stack=true in the JVM arguments and then the
cfmail and verification in CF Admin worked like a charm.  This is probably
an issue with Windows 7 and CF10 probably using Java Mail.

 

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman,
Viswanathan
Sent: Friday, November 08, 2013 7:19 AM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

My response in red. Thank you for looking into this.

 

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

 

From:  <mailto:ad...@acfug.org> ad...@acfug.org [ <mailto:ad...@acfug.org>
mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Thursday, November 07, 2013 5:51 PM
To:  <mailto:discussion@acfug.org> discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)






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RE: [ACFUG Discuss] CFmail issue with CF10

2013-11-08 Thread Charlie Arehart
Thanks.  Let's use what info we can here.

First, when I proposed stopping CF9 or 10, it was not to see if it changed
whether the email test itself worked (or failed), but simply whether any
call to the page on the server that you think you stopped would fail,
because CF was stopped. This is just to confirm that the URL you think goes
to CF instance A really is going to that instance. If you stop it, and yet
the request (any request) still runs, then clearly it's not going to the
right server. Again, it was just a sanity check I was proposing.

Second, I see that you didn't try the ping or telnet. I suppose you read my
wording about whether "the test passed" and thought you didn't need to, but
please do. I'd be curious to see what happens.

Finally, as for your version of CF10, you do NOT have any updates. I realize
you have clicked the server updates and see "nothing". That has an
explanation. I suspect that the server you're looking at doesn't have access
to the internet, or .. maybe it's that you require a proxy to be configured
(in your browser and in CF) in order to access the internet, and maybe you
had done that in CF9 but not CF 10. 

And that could explain both why your CF10 admin can't get to the CF10
updates (on the Adobe site) AND why your CF10 code can't access the SMTP
server (if it's on another computer). I think we may really be onto
something here.

Can you show us the "java args" line from the "java & jvm" page of your CF9
and 10 Admin?

/charlie

PS Once you do get the downloads working, if you need to add a proxy, you
will need to do what's called the "mandatory update" for CF10 before you can
even download the other updates. Just google for that to learn more. For
more, see
http://helpx.adobe.com/coldfusion/kb/coldfusion-10-mandatory-update.html, or
again that's something I can help you with directly via my consulting
services/

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Jayaraman,
Viswanathan
Sent: Friday, November 08, 2013 7:19 AM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

My response in red. Thank you for looking into this.

 

Jay Jayaraman
Central Billing Services
Financial Management and Planning
(404) 273-7131 (C)

 

From: ad...@acfug.org [mailto:ad...@acfug.org] On Behalf Of Charlie Arehart
Sent: Thursday, November 07, 2013 5:51 PM
To: discussion@acfug.org
Subject: RE: [ACFUG Discuss] CFmail issue with CF10

 

OK. Thanks for the clarifications, but I'm not ready to give up yet. :-)

To answer your first question, the question really wouldn't be whether "CF10
use[s] any other port to communicate with the smtp server other than the
specified port (25)?"  The port is defined by the smtp server, and CF would
be told to use it. I assume you are telling it (cf10) to use that port, just
as I assume you are telling the CF 9 admin to use the same port.  And the
servernames (for the smtp server) are absolutely ideintical, you say,
right?Correct

It would be very odd then that 2 CF servers on the same box would not both
be able to connect to a given remote server.  So to dig a little further, I
want to confirm some things. Some of my questions may sound "out there", but
I've learned to ask the "dumb questions" that make sure there are no
mistaken assumption at the root of the apparent "bug". :-)

So let's be really clear here:

- are you saying that the CF9 is installed on this "same box" right now?
Yes.  Both installations are Developer Edition with Built-in WebServer on my
work PC. I just ask because if it's really that 9 was installed previously,
and this is your recollection, we can't know for sure it wouldn't have
"failed" now. I realize you said "both deployments are on the same box". I
just want to make 100% sure you meant that.
- assuming both are installed now, are you visiting the URL for the CF9 and
10 admins as the same ip or domain (or localhost)? Both are localhost (Port
Number 8500 for CF9 and 8501 for CF10)If not, you could be looking at the
admin for some other box. Again, this is one of those ones that could trip
someone up, unsuspecting. In fact, unless you're using localhost or
127.0.0.1, I'd even go so far as to suggest you stop CF on the box (one at a
time) and confirm that indeed the respective admin you're using "fails". I
stopped CF9 and tried again with CF10 only up and still CF10 connection to
mail server failed.
- assuming you would say both are the same domain, or that test passes, then
if you go onto the server and go to the command prompt and do a ping of the
server, or a telnet to port 25, what does it say? (let us know if you need
more help doing those.) We would expect that if it works for CF9 on that
box, then a ping of that server or (for sure