RE: Event Id 3038
Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS Lynn, I was going to suggest SP4 – but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038
Simon, I might try and delete the IMS and recreate it when I get a chance. I don't see how recreating the In and Out folders in the Imcdata folder would help: that's not where the queue is - those folders are empty. The outbound store queue would be within the exchange database itself, wouldn't it? Equally I'm not at all happy about embarking on an off-line defragmentation on the chance that it _might_ resolve the problem: could equally introduce a whole load more problems (and I'd have to give up part of my weekend to do it ...) Thanks for the thoughts, though. Karen (Explaining to people that Lynn is a surname (and yes, it is confusing!) for the last 30+ years.) > -Original Message- > From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 16:17 > To: MS-Exchange Admin Issues > Subject: RE: Event Id 3038 > > > Lynn, > I was going to suggest SP4 - but as you have it already > installed, I wont > bother suggesting it! > What you could do is: > > Delete the Internet Mail Service, and then recreate the In > and Out folders > in the Imcdata folder. > Defragment the information store (Suggestion really!) and recreate the > Internet Mail Service, and then check the mail flow. > Also check what happens in the Event Logs too! > Simon Weaver > NT Domain Administrator > Ext. 5544 > Tel: 02392-705544 (Direct Dial) > [EMAIL PROTECTED] > > -Original Message- > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 11:43:AM > To: MS-Exchange Admin Issues > Subject: Event Id 3038 > > NT4 SP6a, Exchange 5.5 SP4 > We are getting Event Id 3038: "An attempt to remove processed > messages from > the outbound store queue has failed. The removal will be > retried later. If > the messages are not removed before the service is shut down, > the mail will > be resent at service startup causing duplicate mail." ... and > sure enough > the IMS "Outbound messages awaiting conversion" queue is full > of messages. > This is not the first time I've seen it. If I remove the > messages and reboot > the failed removals will stop, but will restart again at some > point - in > this instance it seemed to be about 48 hours after we'd rebooted. If I > remove the messages currently in the queue but don't reboot, > more keep being > added. > It's not a major issue, but is one more thing to remember to do before > rebooting the server. I can't find anything (that looks > relevant) in Technet > looking under 3038, outbound store queue or outbound messages awaiting > conversion (or variations). Just wondered whether anyone else > has seen this: > > Karen > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > ... > This email is for the intended addressee only. > If you have received it in error then you must not use, > retain, disseminate > or otherwise deal with it. Please notify the sender by return email. > The views of the author may not necessarily constitute the > views of Astrium Limited. > Nothing in this email shall bind Astrium Limited in any > contract or obligation. > Astrium Limited > Gunnels Wood Road > Stevenage > Hertfordshire > SG1 2AS > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038
You're correct that the MTS-IN and MTS-OUT folders relevant to this problem are actually held within the IS. Although not exactly the same as your problem, I recently had a similar IMS issue which was resolved by deleting and re-creating it. I'm not 100% sure whether the MTS-IN and OUT folders are re-created, reused, or whatever when you do this, though. But I don't see the harm in doing it (backup first, blah, blah!) Neil -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Posted At: 21 November 2001 09:47 Posted To: Sunbelt Exchange List Conversation: Event Id 3038 Subject: RE: Event Id 3038 Simon, I might try and delete the IMS and recreate it when I get a chance. I don't see how recreating the In and Out folders in the Imcdata folder would help: that's not where the queue is - those folders are empty. The outbound store queue would be within the exchange database itself, wouldn't it? Equally I'm not at all happy about embarking on an off-line defragmentation on the chance that it _might_ resolve the problem: could equally introduce a whole load more problems (and I'd have to give up part of my weekend to do it ...) Thanks for the thoughts, though. Karen (Explaining to people that Lynn is a surname (and yes, it is confusing!) for the last 30+ years.) > -Original Message- > From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 16:17 > To: MS-Exchange Admin Issues > Subject: RE: Event Id 3038 > > > Lynn, > I was going to suggest SP4 - but as you have it already > installed, I wont > bother suggesting it! > What you could do is: > > Delete the Internet Mail Service, and then recreate the In > and Out folders > in the Imcdata folder. > Defragment the information store (Suggestion really!) and recreate the > Internet Mail Service, and then check the mail flow. > Also check what happens in the Event Logs too! > Simon Weaver > NT Domain Administrator > Ext. 5544 > Tel: 02392-705544 (Direct Dial) > [EMAIL PROTECTED] > > -Original Message- > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 11:43:AM > To: MS-Exchange Admin Issues > Subject: Event Id 3038 > > NT4 SP6a, Exchange 5.5 SP4 > We are getting Event Id 3038: "An attempt to remove processed > messages from > the outbound store queue has failed. The removal will be > retried later. If > the messages are not removed before the service is shut down, > the mail will > be resent at service startup causing duplicate mail." ... and > sure enough > the IMS "Outbound messages awaiting conversion" queue is full > of messages. > This is not the first time I've seen it. If I remove the > messages and reboot > the failed removals will stop, but will restart again at some > point - in > this instance it seemed to be about 48 hours after we'd rebooted. If I > remove the messages currently in the queue but don't reboot, > more keep being > added. > It's not a major issue, but is one more thing to remember to do before > rebooting the server. I can't find anything (that looks > relevant) in Technet > looking under 3038, outbound store queue or outbound messages awaiting > conversion (or variations). Just wondered whether anyone else > has seen this: > > Karen > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > ... > This email is for the intended addressee only. > If you have received it in error then you must not use, > retain, disseminate > or otherwise deal with it. Please notify the sender by return email. > The views of the author may not necessarily constitute the > views of Astrium Limited. > Nothing in this email shall bind Astrium Limited in any > contract or obligation. > Astrium Limited > Gunnels Wood Road > Stevenage > Hertfordshire > SG1 2AS > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ** This eMail and any files transmitted with it are confidential and intended solely for the use of the individual to whom it is addressed. Any view or opinions presented are solely those of the author and do not necessarily represent those of Silversands or any of its subsidiary companies. If you have received this eMail in error please contact the Support Desk Immediately by telephone on 01202-36 or on eMail at [EMAIL PROTECTED] ** List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038
Actually, now I'm confused, as I read the event ID material you posted below as referring to the MTS-OUT folder. But the article which Simon paraphrased says differently: http://support.microsoft.com/support/kb/articles/Q296/8/79.ASP Now I'm not so sure. One other thing you could try, and is safe to do, is to stop the IMS, delete the queue.dat file, and restart the IMS. A duff queue.dat can also cause duplicate mail to be sent. Neil -Original Message- From: Neil Hobson Posted At: 21 November 2001 13:42 Posted To: Sunbelt Exchange List Conversation: Event Id 3038 Subject: RE: Event Id 3038 You're correct that the MTS-IN and MTS-OUT folders relevant to this problem are actually held within the IS. Although not exactly the same as your problem, I recently had a similar IMS issue which was resolved by deleting and re-creating it. I'm not 100% sure whether the MTS-IN and OUT folders are re-created, reused, or whatever when you do this, though. But I don't see the harm in doing it (backup first, blah, blah!) Neil -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Posted At: 21 November 2001 09:47 Posted To: Sunbelt Exchange List Conversation: Event Id 3038 Subject: RE: Event Id 3038 Simon, I might try and delete the IMS and recreate it when I get a chance. I don't see how recreating the In and Out folders in the Imcdata folder would help: that's not where the queue is - those folders are empty. The outbound store queue would be within the exchange database itself, wouldn't it? Equally I'm not at all happy about embarking on an off-line defragmentation on the chance that it _might_ resolve the problem: could equally introduce a whole load more problems (and I'd have to give up part of my weekend to do it ...) Thanks for the thoughts, though. Karen (Explaining to people that Lynn is a surname (and yes, it is confusing!) for the last 30+ years.) > -Original Message- > From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 16:17 > To: MS-Exchange Admin Issues > Subject: RE: Event Id 3038 > > > Lynn, > I was going to suggest SP4 - but as you have it already installed, I > wont bother suggesting it! > What you could do is: > > Delete the Internet Mail Service, and then recreate the In and Out > folders in the Imcdata folder. > Defragment the information store (Suggestion really!) and recreate the > Internet Mail Service, and then check the mail flow. > Also check what happens in the Event Logs too! > Simon Weaver > NT Domain Administrator > Ext. 5544 > Tel: 02392-705544 (Direct Dial) > [EMAIL PROTECTED] > > -Original Message- > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 11:43:AM > To: MS-Exchange Admin Issues > Subject: Event Id 3038 > > NT4 SP6a, Exchange 5.5 SP4 > We are getting Event Id 3038: "An attempt to remove processed messages > from the outbound store queue has failed. The removal will be > retried later. If > the messages are not removed before the service is shut down, > the mail will > be resent at service startup causing duplicate mail." ... and > sure enough > the IMS "Outbound messages awaiting conversion" queue is full > of messages. > This is not the first time I've seen it. If I remove the > messages and reboot > the failed removals will stop, but will restart again at some > point - in > this instance it seemed to be about 48 hours after we'd rebooted. If I > remove the messages currently in the queue but don't reboot, > more keep being > added. > It's not a major issue, but is one more thing to remember to do before > rebooting the server. I can't find anything (that looks > relevant) in Technet > looking under 3038, outbound store queue or outbound messages awaiting > conversion (or variations). Just wondered whether anyone else > has seen this: > > Karen > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > ... > This email is for the intended addressee only. > If you have received it in error then you must not use, retain, > disseminate or otherwise deal with it. Please notify the sender by > return email. The views of the author may not necessarily constitute > the views of Astrium Limited. > Nothing in this email shall bind Astrium Limited in any > contract or obligation. > Astrium Limited > Gunnels Wood Road > Stevenage > Hertfordshire > SG1 2AS > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ** This eMail and any files transmitted with it are confidential and intended solely for the use of the individual t
RE: Event Id 3038
Neil, Thanks for alerting me to the fact that Simon was quoting a Knowledge Base article - the article's not on November's Technet despite the website version being last reviewed in July! (If we had more reliable internet access I'd've been more inclined to check the web first: I have been warned before that it's more up-to-date - but over 3 months!!). I forgot one important detail: we're using GroupShield 4.0.4 - reading the full article I've found what will hopefully be the resolution. Many thanks, Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038
Karen Your right it was not listed in Technet - not sure why though! My first thought was SP4 needs applying - but as you stated before, that was already applied. But it is always worth stopping / restaring the IMS or even deleting or recreating it! Tech Art. Q296879 :) Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Karen Lynn [mailto:[EMAIL PROTECTED]] Sent: 21 November 2001 02:30:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Neil, Thanks for alerting me to the fact that Simon was quoting a Knowledge Base article - the article's not on November's Technet despite the website version being last reviewed in July! (If we had more reliable internet access I'd've been more inclined to check the web first: I have been warned before that it's more up-to-date - but over 3 months!!). I forgot one important detail: we're using GroupShield 4.0.4 - reading the full article I've found what will hopefully be the resolution. Many thanks, Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038
Sorry Karen, I saw the word "Lynn" and assumed that was your first name :) My apologies Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Sent: 21 November 2001 09:47:AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Simon, I might try and delete the IMS and recreate it when I get a chance. I don't see how recreating the In and Out folders in the Imcdata folder would help: that's not where the queue is - those folders are empty. The outbound store queue would be within the exchange database itself, wouldn't it? Equally I'm not at all happy about embarking on an off-line defragmentation on the chance that it _might_ resolve the problem: could equally introduce a whole load more problems (and I'd have to give up part of my weekend to do it ...) Thanks for the thoughts, though. Karen (Explaining to people that Lynn is a surname (and yes, it is confusing!) for the last 30+ years.) > -Original Message- > From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 16:17 > To: MS-Exchange Admin Issues > Subject: RE: Event Id 3038 > > > Lynn, > I was going to suggest SP4 - but as you have it already > installed, I wont > bother suggesting it! > What you could do is: > > Delete the Internet Mail Service, and then recreate the In > and Out folders > in the Imcdata folder. > Defragment the information store (Suggestion really!) and recreate the > Internet Mail Service, and then check the mail flow. > Also check what happens in the Event Logs too! > Simon Weaver > NT Domain Administrator > Ext. 5544 > Tel: 02392-705544 (Direct Dial) > [EMAIL PROTECTED] > > -Original Message- > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > Sent: 20 November 2001 11:43:AM > To: MS-Exchange Admin Issues > Subject: Event Id 3038 > > NT4 SP6a, Exchange 5.5 SP4 > We are getting Event Id 3038: "An attempt to remove processed > messages from > the outbound store queue has failed. The removal will be > retried later. If > the messages are not removed before the service is shut down, > the mail will > be resent at service startup causing duplicate mail." ... and > sure enough > the IMS "Outbound messages awaiting conversion" queue is full > of messages. > This is not the first time I've seen it. If I remove the > messages and reboot > the failed removals will stop, but will restart again at some > point - in > this instance it seemed to be about 48 hours after we'd rebooted. If I > remove the messages currently in the queue but don't reboot, > more keep being > added. > It's not a major issue, but is one more thing to remember to do before > rebooting the server. I can't find anything (that looks > relevant) in Technet > looking under 3038, outbound store queue or outbound messages awaiting > conversion (or variations). Just wondered whether anyone else > has seen this: > > Karen > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm > > ... > This email is for the intended addressee only. > If you have received it in error then you must not use, > retain, disseminate > or otherwise deal with it. Please notify the sender by return email. > The views of the author may not necessarily constitute the > views of Astrium Limited. > Nothing in this email shall bind Astrium Limited in any > contract or obligation. > Astrium Limited > Gunnels Wood Road > Stevenage > Hertfordshire > SG1 2AS > List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038
Good thought: I'll try that - and let you know how we get on. Thanks, Karen > -Original Message- > From: Neil Hobson [mailto:[EMAIL PROTECTED]] > Sent: 21 November 2001 13:48 > To: MS-Exchange Admin Issues > Subject: RE: Event Id 3038 > > > Actually, now I'm confused, as I read the event ID material you posted > below as referring to the MTS-OUT folder. But the article which Simon > paraphrased says differently: > > http://support.microsoft.com/support/kb/articles/Q296/8/79.ASP > > Now I'm not so sure. One other thing you could try, and is > safe to do, > is to stop the IMS, delete the queue.dat file, and restart the IMS. A > duff queue.dat can also cause duplicate mail to be sent. > > Neil > > -Original Message- > From: Neil Hobson > Posted At: 21 November 2001 13:42 > Posted To: Sunbelt Exchange List > Conversation: Event Id 3038 > Subject: RE: Event Id 3038 > > > You're correct that the MTS-IN and MTS-OUT folders relevant to this > problem are actually held within the IS. > > Although not exactly the same as your problem, I recently had > a similar > IMS issue which was resolved by deleting and re-creating it. I'm not > 100% sure whether the MTS-IN and OUT folders are re-created, > reused, or > whatever when you do this, though. But I don't see the harm > in doing it > (backup first, blah, blah!) > > Neil > > -Original Message- > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > Posted At: 21 November 2001 09:47 > Posted To: Sunbelt Exchange List > Conversation: Event Id 3038 > Subject: RE: Event Id 3038 > > > Simon, > > I might try and delete the IMS and recreate it when I get a chance. > > I don't see how recreating the In and Out folders in the > Imcdata folder > would help: that's not where the queue is - those folders are > empty. The > outbound store queue would be within the exchange database itself, > wouldn't it? > > Equally I'm not at all happy about embarking on an off-line > defragmentation on the chance that it _might_ resolve the > problem: could > equally introduce a whole load more problems (and I'd have to give up > part of my weekend to do it ...) > > Thanks for the thoughts, though. > > Karen > > (Explaining to people that Lynn is a surname (and yes, it is > confusing!) > for the last 30+ years.) > > > -Original Message- > > From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] > > Sent: 20 November 2001 16:17 > > To: MS-Exchange Admin Issues > > Subject: RE: Event Id 3038 > > > > > > Lynn, > > I was going to suggest SP4 - but as you have it already > installed, I > > wont bother suggesting it! > > What you could do is: > > > > Delete the Internet Mail Service, and then recreate the In and Out > > folders in the Imcdata folder. > > Defragment the information store (Suggestion really!) and > recreate the > > Internet Mail Service, and then check the mail flow. > > Also check what happens in the Event Logs too! > > Simon Weaver > > NT Domain Administrator > > Ext. 5544 > > Tel: 02392-705544 (Direct Dial) > > [EMAIL PROTECTED] > > > > -Original Message- > > From: Lynn Karen [mailto:[EMAIL PROTECTED]] > > Sent: 20 November 2001 11:43:AM > > To: MS-Exchange Admin Issues > > Subject: Event Id 3038 > > > > NT4 SP6a, Exchange 5.5 SP4 > > We are getting Event Id 3038: "An attempt to remove > processed messages > > > from the outbound store queue has failed. The removal will be > > retried later. If > > the messages are not removed before the service is shut down, > > the mail will > > be resent at service startup causing duplicate mail." ... and > > sure enough > > the IMS "Outbound messages awaiting conversion" queue is full > > of messages. > > This is not the first time I've seen it. If I remove the > > messages and reboot > > the failed removals will stop, but will restart again at some > > point - in > > this instance it seemed to be about 48 hours after we'd > rebooted. If I > > remove the messages currently in the queue but don't reboot, > > more keep being > > added. > > It's not a major issue, but is one more thing to remember > to do before > > rebooting the server. I can't find anything (that looks > > relevant) in Technet > > looking under 3038, outbound store queue or outbound > messages awaiting > > conversion (or variations). Just wondered wh
RE: Event Id 3038 - Off Topic
Title: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038 - Off Topic
I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm <http://www.sunbelt-software.com/exchange_list_charter.htm> ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS Title: RE: Event Id 3038 - Off Topic I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has
RE: Event Id 3038 - Off Topic
what is ORT? You do send HTML attachments. weird. -Michèle Immigration site: <http://LadySun1969.tripod.com> The Miata is For Sale!!: <http://cgi.ebay.com/ebaymotors/aw-cgi/eBayISAPI.dll?ViewItem&item=598226359 > Tiggercam: <http://www.tiggercam.co.uk> - "We have women in the military but they don't put us in the front lines. They don't know if we can fight, if we can kill. I think we can. All the general has to do is walk over to the women and say, "You see the enemy over there? They say you look fat in those uniforms." -Elayne Boosler - -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 21, 2001 1:24 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm <http://www.sunbelt-software.com/exchange_list_charter.htm> ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038 - Off Topic
Outlook Rich Text Ian - [EMAIL PROTECTED] - Steinbach's Rule: Never test for an error condition you don't know how to handle -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: November 21, 2001 11:55 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic what is ORT? You do send HTML attachments. weird. -Michèle Immigration site: <http://LadySun1969.tripod.com> The Miata is For Sale!!: <http://cgi.ebay.com/ebaymotors/aw-cgi/eBayISAPI.dll?ViewItem&item=59822 6359 > Tiggercam: <http://www.tiggercam.co.uk> - "We have women in the military but they don't put us in the front lines. They don't know if we can fight, if we can kill. I think we can. All the general has to do is walk over to the women and say, "You see the enemy over there? They say you look fat in those uniforms." -Elayne Boosler - -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 21, 2001 1:24 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm <http://www.sunbelt-software.com/exchange_list_charter.htm> ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Event Id 3038 - Off Topic
Title: RE: Event Id 3038 - Off Topic Must have the convert checkbox on the server.. -Original Message- From: Ian Kelly [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 21, 2001 12:12 PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Outlook Rich Text Ian - [EMAIL PROTECTED] - Steinbach's Rule: Never test for an error condition you don't know how to handle -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: November 21, 2001 11:55 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic what is ORT? You do send HTML attachments. weird. -Michèle Immigration site: <http://LadySun1969.tripod.com> The Miata is For Sale!!: <http://cgi.ebay.com/ebaymotors/aw-cgi/eBayISAPI.dll?ViewItem&item=59822 6359 > Tiggercam: <http://www.tiggercam.co.uk> - "We have women in the military but they don't put us in the front lines. They don't know if we can fight, if we can kill. I think we can. All the general has to do is walk over to the women and say, "You see the enemy over there? They say you look fat in those uniforms." -Elayne Boosler - -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 21, 2001 1:24 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm <http://www.sunbelt-software.com/exchange_list_charter.htm> ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astriu
RE: Event Id 3038 - Off Topic
Outlook Rich text :) Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: 21 November 2001 04:55:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic what is ORT? You do send HTML attachments. weird. -Michèle Immigration site: <http://LadySun1969.tripod.com> The Miata is For Sale!!: <http://cgi.ebay.com/ebaymotors/aw-cgi/eBayISAPI.dll?ViewItem&item=598226359 > Tiggercam: <http://www.tiggercam.co.uk> - "We have women in the military but they don't put us in the front lines. They don't know if we can fight, if we can kill. I think we can. All the general has to do is walk over to the women and say, "You see the enemy over there? They say you look fat in those uniforms." -Elayne Boosler - -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED]] Sent: Wednesday, November 21, 2001 1:24 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm <http://www.sunbelt-software.com/exchange_list_charter.htm> ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of Astrium Limited. Nothing in this email shall bind Astrium Limited in any contract or obligation. Astrium Limited Gunnels Wood Road Stevenage Hertfordshire SG1 2AS List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm ... This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitut
RE: Event Id 3038 - Off Topic
Probably - buy as long as you can read the Email I don't care :-) Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [mailto:[EMAIL PROTECTED]] Sent: 21 November 2001 08:40:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Must have the convert checkbox on the server.. -Original Message- From: Ian Kelly [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Wednesday, November 21, 2001 12:12 PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Outlook Rich Text Ian - [EMAIL PROTECTED] - Steinbach's Rule: Never test for an error condition you don't know how to handle -Original Message- From: [EMAIL PROTECTED] [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: November 21, 2001 11:55 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic what is ORT? You do send HTML attachments. weird. -Michèle Immigration site: < http://LadySun1969.tripod.com <http://LadySun1969.tripod.com> > The Miata is For Sale!!: < http://cgi.ebay.com/ebaymotors/aw-cgi/eBayISAPI.dll?ViewItem <http://cgi.ebay.com/ebaymotors/aw-cgi/eBayISAPI.dll?ViewItem&item=59822> &item=59822 6359 > Tiggercam: < http://www.tiggercam.co.uk <http://www.tiggercam.co.uk> > - "We have women in the military but they don't put us in the front lines. They don't know if we can fight, if we can kill. I think we can. All the general has to do is walk over to the women and say, "You see the enemy over there? They say you look fat in those uniforms." -Elayne Boosler - -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: Wednesday, November 21, 2001 1:24 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic I was not aware I was! I am using just ORT Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Rick Ward - HQ [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> ] Sent: 20 November 2001 06:03:PM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 - Off Topic Simon, I was just curious as to why you keep sending emails in plain text and as an HTML attachment? -Original Message- From: WEAVER, Simon [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > ] Sent: Tuesday, November 20, 2001 8:17 AM To: MS-Exchange Admin Issues Subject: RE: Event Id 3038 Lynn, I was going to suggest SP4 - but as you have it already installed, I wont bother suggesting it! What you could do is: Delete the Internet Mail Service, and then recreate the In and Out folders in the Imcdata folder. Defragment the information store (Suggestion really!) and recreate the Internet Mail Service, and then check the mail flow. Also check what happens in the Event Logs too! Simon Weaver NT Domain Administrator Ext. 5544 Tel: 02392-705544 (Direct Dial) [EMAIL PROTECTED] -Original Message- From: Lynn Karen [ mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > ] Sent: 20 November 2001 11:43:AM To: MS-Exchange Admin Issues Subject: Event Id 3038 NT4 SP6a, Exchange 5.5 SP4 We are getting Event Id 3038: "An attempt to remove processed messages from the outbound store queue has failed. The removal will be retried later. If the messages are not removed before the service is shut down, the mail will be resent at service startup causing duplicate mail." ... and sure enough the IMS "Outbound messages awaiting conversion" queue is full of messages. This is not the first time I've seen it. If I remove the messages and reboot the failed removals will stop, but will restart again at some point - in this instance it seemed to be about 48 hours after we'd rebooted. If I remove the messages currently in the queue but don't reboot, more keep being added. It's not a major issue, but is one more thing to remember to do before rebooting the server. I can't find anything (that looks relevant) in Technet looking under 3038, outbound store queue or outbound messages awaiting conversion (or variations). Just wondered whether anyone else has seen this: Karen List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm <http://www.sunbelt-software.com/exchange_list_charter.htm> < http://www.sunbelt-software.com/exchange_list_charter.htm <http