FM9 does not support helvetica font (any workaround)
Hello Framers, I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. I would have liked to test this myselves, but time is short, and hence putting this question on the list. Thanks for any help on this topic, Amita Goyal Lead Technical Writer, STMicroelectronics ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Disappearing text in PDF: a weird issue
A [remote] colleague has a problem in FrameMaker 10 that I cannot replicate when she saves the file to MIF and I try it in FrameMaker 7 (and without her fonts). (I am still stuck in FrameMaker 7 on Mac, but not for much longer.) In brief, she has a series of three-cell tables that have tinted backgrounds. Each table sits under a level 1, 2, 3 or 4 heading with its anchor at the start of the heading para and contains a warning graphic, warning/caution text created using an autonumber field, and a free-text warning message. The warning message uses the CellBody para tag whose color is set to black. The para tag definition for CellBody looks as it should, as does the table definition. When I create a PDF from a MIF test file using TimesNewRoman, everything works ok. When she creates a PDF from FrameMaker 10, using some corporate font for CellBody (GE Inspira), the text of CellBody takes on the shading color of the table cell and disappears, but only (and this is where is gets really weird) in the case of the table anchored under the level 2 heading. As I cannot replicate the problem, there's not a lot I can do to diagnose it. If anyone can think of a possible reason for this happening, I'd/she'd appreciate some leads as she's stuck. Thoughts that occur to me are: . Something about her font is weird . It's actually a Distiller problem of some sort. ...but if it could be anything to do with FrameMaker, I'd really like to fox it out. Thanks for reading this. -- Steve ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Disappearing text in PDF: a weird issue
To clarify, colleague's CellBody in the level 2 table only takes on the color of the table cell background in the PDF: in FrameMaker all looks normal. -- Steve ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Disappearing text in PDF: a weird issue
When I create a PDF from a MIF test file using TimesNewRoman, everything works ok. When she creates a PDF from FrameMaker 10, using some corporate font for CellBody (GE Inspira), the text of CellBody takes on the shading color of the table cell and disappears, but only (and this is where is gets really weird) in the case of the table anchored under the level 2 heading. Are they running Windows XP? There was a Microsoft bug that caused dropped characters in PDFs. Microsoft issued a hotfix. In Windows XP days, most of us installed and recommended it. Information can be found here: http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html Mike Wickham ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Disappearing text in PDF: a weird issue
At 08:01 -0500 19/6/12, Mike Wickham wrote: Are they running Windows XP? There was a Microsoft bug that caused dropped characters in PDFs. Microsoft issued a hotfix. In Windows XP days, most of us installed and recommended it. Information can be found here: http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html Will check and report back after passing this on. Thanks. -- Steve ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Disappearing text in PDF: a weird issue
Hi Steve I have (or had) exactly the same problem with a table on a master page which had the page number in a shaded cell. The PDF which I generate from FrameMaker 8 is perfectly OK, but the page number is done when I generate the PDF from FrameMaker 10. The problem is not related to the Windows XP hotfix (Mike), but it is caused by FrameMaker 10. Just select the option Convert CMYK Colors to RGB and try again. This worked for me, although I really don't want to convert my CMYK colors to RGB. Cheers -- Yves Barbion www.scripto.nu ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Auto Spell Checker - turning back on?
On 19/06/2012 9:12 AM, Tammy Van Boening wrote: Hi Stuart, As usual, you are so helpful. After deselecting this option, closing Framemaker and rebooting, then reselecting it, closing FM, and then rebooting, I have auto spell check again. It was like somehow this option was cleared from FM's little, little mind and I had to force it to remember it. Sigh. I still am dealing w/ the blasted tooltips problem though. Thanks again, TVB -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers Sent: Monday, June 18, 2012 1:09 PM To: framers@lists.frameusers.com Subject: Re: Auto Spell Checker - turning back on? Try File Preferences General Auto Spell Check. Glad that solved it. As I suspected, the setting is stored in the maker.ini file in the program files folder (not the maker.ini files created elsewhere for individual users). It would appear that FM is not reliably writing changes to that file. These three lines appear in it: ;Auto Spell Check EnableAutoSpellCheck=On AutoSpellCheckCorrectionListSize=5 If the problem recurs, you might save some time by editing that file directly before relaunching FM. It would probably be a good idea for you to report the bug: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishformproduct=63 Best regards, -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited 3781 Victoria Park Avenue, Unit 3 Toronto, ON, Canada M1W 3K5 +1 (416) 491-7340 x 325 http://www.phoenix-geophysics.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FM9 does not support helvetica font (any workaround)
Amita Goyal wrote: I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). The fact that Helvetica is not bundled with FM doesn't mean it doesn't _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or OpenType font properly installed in your Windows OS. Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. After purchasing Helvetica, you install it in the same way that you install any font in Windows. Search for install font in Windows Help and Support. Alternatively, if you don't mind slight differences in appearance and metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file maps Helvetica to Arial in the Unknown to Known Fonts section, so the replacements will become permanent if you turn off Remember Missing Font Names (in File Preferences General). HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FM9 does not support helvetica font (any workaround)
The appearance difference between Helvetica and Arial is not always so slight. If you are talking about all caps, the differences in most letterforms are pretty subtle (altough a few, like the capital R, are markedly different). But there are a few differences in lower-case letters that are dead giveaways and that significantly change the feel of the typeface. See the excellent quiz at http://www.ironicsans.com/helvarialquiz/ And an article that will allow you to ace the quiz at http://www.ms-studio.com/articlesarialsid.html Real Helvetica can look a little over-formal, but at least it nearly always looks harmonious. There are a lot of cases where Arial looks graceless and even ill-proportioned. It's not that Microsoft is incapable of good typeface design--Verdana happens to be a really good face. It' sjust a shame that the one Microsoft font that has become the most widely used is not among their better efforts. -Fred Ridder From: richard.co...@polycom.com To: agoyal2...@gmail.com; framers@lists.frameusers.com Date: Tue, 19 Jun 2012 07:34:30 -0700 Subject: RE: FM9 does not support helvetica font (any workaround) Amita Goyal wrote: I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). The fact that Helvetica is not bundled with FM doesn't mean it doesn't _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or OpenType font properly installed in your Windows OS. Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. After purchasing Helvetica, you install it in the same way that you install any font in Windows. Search for install font in Windows Help and Support. Alternatively, if you don't mind slight differences in appearance and metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file maps Helvetica to Arial in the Unknown to Known Fonts section, so the replacements will become permanent if you turn off Remember Missing Font Names (in File Preferences General). HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as docu...@hotmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FM9 does not support helvetica font (any workaround)
FWIW, simply specifying Helvetica is almost meaningless. There is absolutely not one standard Helvetica family. Apple's TrueType Helvetica is different than Adobe's Type 1 Helvetica, although the character widths are comparable. There are updated versions of Helvetica from various other sources. There are numerous versions of Helvetica Neue. You cannot assume that these designs are all the same. It is amazing what trouble you can get into with this. The same problems occur with the various flavours of Times ... - Dov [cid:image001.png@01CD4DF4.8CCB5FF0] Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isa...@adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. See http://value.printing.org/ From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Ridder Sent: Tuesday, June 19, 2012 8:15 AM To: richard.co...@polycom.com; agoyal2...@gmail.com; framers@lists.frameusers.com Subject: RE: FM9 does not support helvetica font (any workaround) The appearance difference between Helvetica and Arial is not always so slight. If you are talking about all caps, the differences in most letterforms are pretty subtle (altough a few, like the capital R, are markedly different). But there are a few differences in lower-case letters that are dead giveaways and that significantly change the feel of the typeface. See the excellent quiz at http://www.ironicsans.com/helvarialquiz/ And an article that will allow you to ace the quiz at http://www.ms-studio.com/articlesarialsid.html Real Helvetica can look a little over-formal, but at least it nearly always looks harmonious. There are a lot of cases where Arial looks graceless and even ill-proportioned. It's not that Microsoft is incapable of good typeface design--Verdana happens to be a really good face. It' sjust a shame that the one Microsoft font that has become the most widely used is not among their better efforts. -Fred Ridder From: richard.co...@polycom.commailto:richard.co...@polycom.com To: agoyal2...@gmail.commailto:agoyal2...@gmail.com; framers@lists.frameusers.commailto:framers@lists.frameusers.com Date: Tue, 19 Jun 2012 07:34:30 -0700 Subject: RE: FM9 does not support helvetica font (any workaround) Amita Goyal wrote: I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). The fact that Helvetica is not bundled with FM doesn't mean it doesn't _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or OpenType font properly installed in your Windows OS. Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. After purchasing Helvetica, you install it in the same way that you install any font in Windows. Search for install font in Windows Help and Support. Alternatively, if you don't mind slight differences in appearance and metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file maps Helvetica to Arial in the Unknown to Known Fonts section, so the replacements will become permanent if you turn off Remember Missing Font Names (in File Preferences General). HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 inline: image001.png___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FM9 does not support helvetica font (any workaround)
Fred Ridder wrote: The appearance difference between Helvetica and Arial is not always so slight. If you are talking about all caps, the differences in most letterforms are pretty subtle (altough a few, like the capital R, are markedly different). But there are a few differences in lower-case letters that are dead giveaways and that significantly change the feel of the typeface. Well, yes. But considering that the OP thinks FM doesn't _support_ Helvetica and doesn't know how to install fonts, I doubt that fine distinctions of typeface appearance are really an issue. :-) I thought it best to keep it simple. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Adobe Community Forums and Obtuse website
After not going to the Adobe website for several years, simply because I didn't need any support, I visited it today. Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. Dov, are you reading this? I'm a long-time customer an Adobe has basically told me today that I am not important to them. I refuse to buy Microsoft products because of that attitude. Is Adobe set in making my experience with them the same as with Microsoft? Tell your masters that programmers and marketing should NOT be allowed to design interfaces, nor do they have an clue about how to satisfy customers. I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Scott ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Adobe Community Forums and Obtuse website
Scott Turner wrote: Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. snip I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Go to Adobe.com. In the menu at the top, click Help. On the Adobe Support page, scan down to Meet + Ask + Follow: In a community of creative experts, Help is not a document. It's a conversation. Join in Click Join in. Or, at Adobe.com, go to the gray navigation/sitemap table at the bottom of the page. Under Learning, click Forums. Now was that so hard? ;-) Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Adobe Community Forums and Obtuse website
Scott, Sorry, but I am not the one to vent at with regards to Adobe's website. I'm just a dumb engineer in the print group. I have no control or even any influence over the Adobe website. In terms of reaching the community forums (a.k.a. the User to User Forums), I got there with two clicks. From the Adobe home page, I clicked on the Help button on the top line of the screen. Alternatively, in the middle of that home page, there is a section labeled Help in which if you click either Find answers fast, More, or Product help and support centers, you get directly to Adobe's main support web page. From there, you can get directly to the Adobe User to User Forums by clicking on the Join in button in the center of the page in the Meet+Ask+Follow section. To find on-line support for particular products, there are direct links to some of the major products and the rest of the products may be accessed by clicking on More Products. Quite frankly, from what I see, the current support page on the Adobe website is significantly better than most of what we've had over the last few years. And FYI, I don't navigate the Adobe website on a regular basis. Since you used my name in vain in your message, I decided to simply see for myself how bad it really was. Personally, I don't think that it is quite as bad as you make it out to be. I had no previous coaching of what to look for to get where you wanted to go and I got there in two to three mouse clicks. Would this be the way I would personally design a website. Probably not, but then again, I am not a website designer - thanks, I'll keep my day job. - Dov [cid:image001.png@01CD4E02.784177F0] Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isa...@adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. See http://value.printing.org/ From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Turner Sent: Tuesday, June 19, 2012 9:46 AM To: framers@lists.frameusers.com Subject: Adobe Community Forums and Obtuse website After not going to the Adobe website for several years, simply because I didn't need any support, I visited it today. Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. Dov, are you reading this? I'm a long-time customer an Adobe has basically told me today that I am not important to them. I refuse to buy Microsoft products because of that attitude. Is Adobe set in making my experience with them the same as with Microsoft? Tell your masters that programmers and marketing should NOT be allowed to design interfaces, nor do they have an clue about how to satisfy customers. I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Scott inline: image001.png___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Adobe Community Forums and Obtuse website
Now was that so hard? ;-) Maybe not hard, but somewhat obscure. Personally, I think the link label should be Support, not Help. Especially since it links to the Support page. Scott, I get your frustration. Not necessarily with the Adobe site because I don't really use it, but certainly with other vendor sites. Nadine ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Adobe Community Forums and Obtuse website
On 19/06/2012 1:46 PM, Writer wrote: Now was that so hard? ;-) Maybe not hard, but somewhat obscure. Personally, I think the link label should be Support, not Help. Especially since it links to the Support page. Scott, I get your frustration. Not necessarily with the Adobe site because I don't really use it, but certainly with other vendor sites. Nadine One of the teachers of my tech-writing courses used to say, If the user can't find it, it's not there. Meaning that it's up to us TW's (and those darned Web designers) when we design/write/index, etc. to approach always from the users' perspectives, expectations, and vocabularies. I'd be looking for Support, too -- Help (to me) implies help with the Web site, not the products. s. -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited 3781 Victoria Park Avenue, Unit 3 Toronto, ON, Canada M1W 3K5 +1 (416) 491-7340 x 325 http://www.phoenix-geophysics.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Access to Char Palette has disappeared
FM 9 Version: 9.0p255 Unstructured OS: Windows 7 Ultimate, 64 bit I recently had to reinstall FM (and all patches) and now File Utilities Character Palette... no longer appears (nothing happens when I select Hex Input... either) I have no idea where to start to make these options reappear. Any suggestions? Alison ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Adobe Community Forums and Obtuse website
Stuart Rogers wrote: On 19/06/2012 1:46 PM, Writer wrote: Now was that so hard? ;-) Maybe not hard, but somewhat obscure. Personally, I think the link label should be Support, not Help. Especially since it links to the Support page. snip Nadine snip I'd be looking for Support, too -- Help (to me) implies help with the Web site, not the products. Hey, I'm not defending Adobe as having the best of all possible websites, and I agree that it would be nice to have a link labeled Support, since people have come to expect that. But the OP suggested it was unusable, couldn't find the forums, couldn't find the support pages, and became incensed, frustrated, and extremely angry. I too hadn't visited Adobe.com or needed support in quite some time, and it took me just a few seconds to find two ways to get from the home page to the forums in a couple of clicks. One of them merely requires you to find the word Forums in what's clearly a set of navigation links. Here's another way: Type forum in the Search box at the top of the page. A list of suggested matches appears; the first one is Adobe Online Forums. And I just spotted a couple more: Below the heading Learning (2/3 down the page on the left), there's a Check out Adobe Forums link. And below the heading Help (to the right of that), there's a Product help and support centers link. I humbly suggest that if you can't find Adobe's support pages or forums from its home page, you need to brush up on your Internet browsing skills. :-) Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Disappearing text in PDF: a weird issue
At 15:51 +0200 19/6/12, Yves Barbion wrote: Hi Steve I have (or had) exactly the same problem with a table on a master page which had the page number in a shaded cell. The PDF which I generate from FrameMaker 8 is perfectly OK, but the page number is done when I generate the PDF from FrameMaker 10. The problem is not related to the Windows XP hotfix (Mike), but it is caused by FrameMaker 10. Just select the option Convert CMYK Colors to RGB and try again. This worked for me, although I really don't want to convert my CMYK colors to RGB. Yves, thanks - will pass this on. -- Steve ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Adobe Community Forums and Obtuse website
Find the Adobe forums at http://forums.adobe.com. Mike Wickham ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FM9 does not support helvetica font (any workaround)
I think Amita is saying that his Helvetica doesn't work for him. Unfortunately, as Dov said, there are lots of Helveticas, so no one else can test this for Amita without knowing exactly which Helvetica Amita is having problems with. Amita, it would be helpful to know in what way FM9 appears not to support your font. Operating system would be useful here too. It's not unusual to have problems in Frame with soft fonts, fonts that appear to install along with the installation of a printer, and which subsequently work (and sometimes don't) only with that printer. Check first to make sure you really have the font installed. Check by going to your system fonts folder (probably Control Panel/Fonts). Just because it shows up in Frame's list of fonts doesn't mean it's installed. Kenneth Benson Pegasus Type www.pegtype.com On 6/19/2012 3:27 AM, Amita Goyal wrote: Hello Framers, I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. I would have liked to test this myselves, but time is short, and hence putting this question on the list. Thanks for any help on this topic, Amita Goyal Lead Technical Writer, STMicroelectronics ___ You are currently subscribed to framers as kben...@pegtype.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/kbenson%40pegtype.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FM serial number problems
Due to some real snafu's at my company regarding mix-ups of what FrameMaker CD was installed on what computer, I have little faith on even if the correct CD's are in the various plastic cases with serial numbers. Therefore, is there any way to determine the serial number of any particular installation. Adobe telephone support says no. (Cripe!) This is what happens when the IT manager is nowhere near what an IT mgr should be and didn't bother to record a darn thing after ordering and installing software. He's also a big fan of cheaping out and purchasing corporate software like this on e-bay. -- Ken in Atlanta ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
topic sort utility?
I have a 250-page command reference document with 400 topics in alphabetical order by command name (Heading 1 tag). The commands have been renamed so I need to resort. Are there utilities that can automate that? There are lots of tables and other formatting so exporting to another format, sorting, and importing back would be challenging. FrameMaker 10. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FM9 does not support helvetica font (any workaround)
Install the Font using the Fonts Contrl Panel in the OS. It's easier in Win7 than in WinXP. Do a web query on font install and it'll walk you through it. Also, make sure you've updated to p255 of FM. That solves some font issues. (I think the p250 update was the one that solved that stuff.) Craig From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Amita Goyal Sent: Tuesday, June 19, 2012 2:27 AM To: framers@lists.frameusers.com Subject: FM9 does not support helvetica font (any workaround) Hello Framers, I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. I would have liked to test this myselves, but time is short, and hence putting this question on the list. Thanks for any help on this topic, Amita Goyal Lead Technical Writer, STMicroelectronics ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Disappearing text in PDF: a weird issue
Yep. We had a similar problem, and the Windows hotfix cleared it up. It was a PostScript issue. D On 6/19/2012 9:01 AM, Mike Wickham wrote: When I create a PDF from a MIF test file using TimesNewRoman, everything works ok. When she creates a PDF from FrameMaker 10, using some corporate font for CellBody (GE Inspira), the text of CellBody takes on the shading color of the table cell and disappears, but only (and this is where is gets really weird) in the case of the table anchored under the level 2 heading. Are they running Windows XP? There was a Microsoft bug that caused dropped characters in PDFs. Microsoft issued a hotfix. In Windows XP days, most of us installed and recommended it. Information can be found here: http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html Mike Wickham ___ You are currently subscribed to framers as dpavlic...@opnet.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dpavlichek%40opnet.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- Doris E. Pavlichek Sr. Technical Writer Remote Office/MD dpavlic...@opnet.com Work/Home: 301-624-4054 Cell: 240-457-1115 GTalk: dpavlichek62 AIM: deptechcom ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FM9 does not support helvetica font (any workaround)
I don't think Helvetica has been bundled with FrameMaker since 5.x. On Tue, Jun 19, 2012 at 12:27 AM, Amita Goyal agoyal2...@gmail.com wrote: I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
make life easy WAS: Adobe Community Forums and Obtuse website
Type Adobe support in the search box at google.com or Type Adobe community forums at the same place. Easy-peezy. Make life easy. Craig -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Turner Sent: Tuesday, June 19, 2012 11:46 AM To: framers@lists.frameusers.com Subject: Adobe Community Forums and Obtuse website After not going to the Adobe website for several years, simply because I didn't need any support, I visited it today. Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. Dov, are you reading this? I'm a long-time customer an Adobe has basically told me today that I am not important to them. I refuse to buy Microsoft products because of that attitude. Is Adobe set in making my experience with them the same as with Microsoft? Tell your masters that programmers and marketing should NOT be allowed to design interfaces, nor do they have an clue about how to satisfy customers. I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Scott ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Adobe Community Forums and Obtuse website
If you want FrameMaker phone support in the US, call 800-833-6687 5am-7pm M-F Pacific. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FM9 does not support helvetica font (any workaround)
Hello Framers, I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. I would have liked to test this myselves, but time is short, and hence putting this question on the list. Thanks for any help on this topic, Amita Goyal Lead Technical Writer, STMicroelectronics -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/e15edbd7/attachment.html>
Disappearing text in PDF: a weird issue
A [remote] colleague has a problem in FrameMaker 10 that I cannot replicate when she saves the file to MIF and I try it in FrameMaker 7 (and without her fonts). (I am still stuck in FrameMaker 7 on Mac, but not for much longer.) In brief, she has a series of three-cell tables that have tinted backgrounds. Each table sits under a level 1, 2, 3 or 4 heading with its anchor at the start of the heading para and contains a warning graphic, warning/caution text created using an autonumber field, and a free-text warning message. The warning message uses the CellBody para tag whose color is set to black. The para tag definition for CellBody looks as it should, as does the table definition. When I create a PDF from a MIF test file using TimesNewRoman, everything works ok. When she creates a PDF from FrameMaker 10, using some corporate font for CellBody (GE Inspira), the text of CellBody takes on the shading color of the table cell and disappears, but only (and this is where is gets really weird) in the case of the table anchored under the level 2 heading. As I cannot replicate the problem, there's not a lot I can do to diagnose it. If anyone can think of a possible reason for this happening, I'd/she'd appreciate some leads as she's stuck. Thoughts that occur to me are: . Something about her font is weird . It's actually a Distiller problem of some sort. ...but if it could be anything to do with FrameMaker, I'd really like to fox it out. Thanks for reading this. -- Steve
Disappearing text in PDF: a weird issue
To clarify, colleague's CellBody in the level 2 table only takes on the color of the table cell background in the PDF: in FrameMaker all looks normal. -- Steve
Disappearing text in PDF: a weird issue
> When I create a PDF from a MIF test file using TimesNewRoman, everything works ok. When she creates a PDF from FrameMaker 10, using some corporate font for CellBody (GE Inspira), the text of CellBody takes on the shading color of the table cell and disappears, but only (and this is where is gets really weird) in the case of the table anchored under the level 2 heading. > Are they running Windows XP? There was a Microsoft bug that caused dropped characters in PDFs. Microsoft issued a hotfix. In Windows XP days, most of us installed and recommended it. Information can be found here: http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html Mike Wickham
Disappearing text in PDF: a weird issue
At 08:01 -0500 19/6/12, Mike Wickham wrote: >Are they running Windows XP? There was a Microsoft bug that caused dropped >characters in PDFs. Microsoft issued a hotfix. In Windows XP days, most of us >installed and recommended it. Information can be found here: > >http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html Will check and report back after passing this on. Thanks. -- Steve
Disappearing text in PDF: a weird issue
Hi Steve I have (or had) exactly the same problem with a table on a master page which had the page number in a shaded cell. The PDF which I generate from FrameMaker 8 is perfectly OK, but the page number is done when I generate the PDF from FrameMaker 10. The problem is not related to the Windows XP hotfix (Mike), but it is caused by FrameMaker 10. Just select the option "Convert CMYK Colors to RGB" and try again. This worked for me, although I really don't want to convert my CMYK colors to RGB. Cheers -- Yves Barbion www.scripto.nu -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/fca021ca/attachment.html>
Auto Spell Checker - turning back on?
On 19/06/2012 9:12 AM, Tammy Van Boening wrote: > Hi Stuart, > > As usual, you are so helpful. After deselecting this option, closing > Framemaker and rebooting, then reselecting it, closing FM, and then > rebooting, I have auto spell check again. It was like somehow this option > was cleared from FM's little, little mind and I had to force it to remember > it. Sigh. I still am dealing w/ the blasted tooltips problem though. > > Thanks again, > TVB > > -Original Message- > From: framers-bounces at lists.frameusers.com > [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Stuart Rogers > Sent: Monday, June 18, 2012 1:09 PM > To: framers at lists.frameusers.com > Subject: Re: Auto Spell Checker - turning back on? > > Try File> Preferences> General> Auto Spell Check. > Glad that solved it. As I suspected, the setting is stored in the maker.ini file in the program files folder (not the maker.ini files created elsewhere for individual users). It would appear that FM is not reliably writing changes to that file. These three lines appear in it: ;Auto Spell Check EnableAutoSpellCheck=On AutoSpellCheckCorrectionListSize=5 If the problem recurs, you might save some time by editing that file directly before relaunching FM. It would probably be a good idea for you to report the bug: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform=63 Best regards, -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited 3781 Victoria Park Avenue, Unit 3 Toronto, ON, Canada M1W 3K5 +1 (416) 491-7340 x 325 http://www.phoenix-geophysics.com
FM9 does not support helvetica font (any workaround)
Amita Goyal wrote: > I have a specifc query on FM9. It does not support helvetica font (not > included in the?licensed version of this s/w?package). The fact that Helvetica is not bundled with FM doesn't mean it doesn't _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or OpenType font properly installed in your Windows OS. > Can someone install the Helvetica Font for his specific use in? FM9, by > copying required fonts in the fminit (or fonts/ or any other) directory > or by any other method. After purchasing Helvetica, you install it in the same way that you install any font in Windows. Search for "install font" in Windows Help and Support. Alternatively, if you don't mind slight differences in appearance and metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file maps Helvetica to Arial in the Unknown to Known Fonts section, so the replacements will become permanent if you turn off Remember Missing Font Names (in File > Preferences > General). HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 --
FM9 does not support helvetica font (any workaround)
The appearance difference between Helvetica and Arial is not always so slight. If you are talking about all caps, the differences in most letterforms are pretty subtle (altough a few, like the capital R, are markedly different). But there are a few differences in lower-case letters that are dead giveaways and that significantly change the feel of the typeface. See the excellent quiz at http://www.ironicsans.com/helvarialquiz/ And an article that will allow you to ace the quiz at http://www.ms-studio.com/articlesarialsid.html Real Helvetica can look a little over-formal, but at least it nearly always looks harmonious. There are a lot of cases where Arial looks graceless and even ill-proportioned. It's not that Microsoft is incapable of good typeface design--Verdana happens to be a really good face. It' sjust a shame that the one Microsoft font that has become the most widely used is not among their better efforts. -Fred Ridder > From: richard.combs at Polycom.com > To: agoyal2006 at gmail.com; framers at lists.frameusers.com > Date: Tue, 19 Jun 2012 07:34:30 -0700 > Subject: RE: FM9 does not support helvetica font (any workaround) > > Amita Goyal wrote: > > > I have a specifc query on FM9. It does not support helvetica font (not > > included in the licensed version of this s/w package). > > The fact that Helvetica is not bundled with FM doesn't mean it doesn't > _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or > OpenType font properly installed in your Windows OS. > > > Can someone install the Helvetica Font for his specific use in FM9, by > > copying required fonts in the fminit (or fonts/ or any other) directory > > or by any other method. > > After purchasing Helvetica, you install it in the same way that you install > any font in Windows. Search for "install font" in Windows Help and Support. > > Alternatively, if you don't mind slight differences in appearance and > metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file > maps Helvetica to Arial in the Unknown to Known Fonts section, so the > replacements will become permanent if you turn off Remember Missing Font > Names (in File > Preferences > General). > > HTH! > > Richard G. Combs > Senior Technical Writer > Polycom, Inc. > richardDOTcombs AT polycomDOTcom > 303-223-5111 > -- > rgcombs AT gmailDOTcom > 303-903-6372 > -- > > > > > > > ___ > > > You are currently subscribed to framers as DocuDoc at hotmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/8663c8d3/attachment.html>
FM9 does not support helvetica font (any workaround)
FWIW, simply specifying "Helvetica" is almost meaningless. There is absolutely not one standard Helvetica family. Apple's TrueType Helvetica is different than Adobe's Type 1 Helvetica, although the character widths are comparable. There are updated versions of Helvetica from various other sources. There are numerous versions of Helvetica Neue. You cannot assume that these designs are all the same. It is amazing what trouble you can get into with this. The same problems occur with the various flavours of "Times" ... - Dov [cid:image001.png at 01CD4DF4.8CCB5FF0] Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isaacs at adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. See http://value.printing.org/ From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Ridder Sent: Tuesday, June 19, 2012 8:15 AM To: richard.combs at polycom.com; agoyal2006 at gmail.com; framers at lists.frameusers.com Subject: RE: FM9 does not support helvetica font (any workaround) The appearance difference between Helvetica and Arial is not always so slight. If you are talking about all caps, the differences in most letterforms are pretty subtle (altough a few, like the capital R, are markedly different). But there are a few differences in lower-case letters that are dead giveaways and that significantly change the feel of the typeface. See the excellent quiz at http://www.ironicsans.com/helvarialquiz/ And an article that will allow you to ace the quiz at http://www.ms-studio.com/articlesarialsid.html Real Helvetica can look a little over-formal, but at least it nearly always looks harmonious. There are a lot of cases where Arial looks graceless and even ill-proportioned. It's not that Microsoft is incapable of good typeface design--Verdana happens to be a really good face. It' sjust a shame that the one Microsoft font that has become the most widely used is not among their better efforts. -Fred Ridder > From: richard.combs at Polycom.com<mailto:richard.combs at Polycom.com> > To: agoyal2006 at gmail.com<mailto:agoyal2006 at gmail.com>; framers at > lists.frameusers.com<mailto:framers at lists.frameusers.com> > Date: Tue, 19 Jun 2012 07:34:30 -0700 > Subject: RE: FM9 does not support helvetica font (any workaround) > > Amita Goyal wrote: > > > I have a specifc query on FM9. It does not support helvetica font (not > > included in the licensed version of this s/w package). > > The fact that Helvetica is not bundled with FM doesn't mean it doesn't > _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or > OpenType font properly installed in your Windows OS. > > > Can someone install the Helvetica Font for his specific use in FM9, by > > copying required fonts in the fminit (or fonts/ or any other) directory > > or by any other method. > > After purchasing Helvetica, you install it in the same way that you install > any font in Windows. Search for "install font" in Windows Help and Support. > > Alternatively, if you don't mind slight differences in appearance and > metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file > maps Helvetica to Arial in the Unknown to Known Fonts section, so the > replacements will become permanent if you turn off Remember Missing Font > Names (in File > Preferences > General). > > HTH! > > Richard G. Combs > Senior Technical Writer > Polycom, Inc. > richardDOTcombs AT polycomDOTcom > 303-223-5111 > -- > rgcombs AT gmailDOTcom > 303-903-6372 -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/16eb2b63/attachment.html> -- next part ------ A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 871 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/16eb2b63/attachment.png>
FM9 does not support helvetica font (any workaround)
Fred Ridder wrote: > The appearance difference between Helvetica and Arial is not always so > slight. If you are talking about all caps, the differences in most > letterforms are pretty subtle (altough a few, like the capital R, are > markedly different). But there are a few differences in lower-case > letters that are dead giveaways and that significantly change the feel > of the typeface. Well, yes. But considering that the OP thinks FM doesn't _support_ Helvetica and doesn't know how to install fonts, I doubt that fine distinctions of typeface appearance are really an issue. :-) I thought it best to keep it simple. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 --
Adobe Community Forums and Obtuse website
After not going to the Adobe website for several years, simply because I didn't need any support, I visited it today. Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. Dov, are you reading this? I'm a long-time customer an Adobe has basically told me today that I am not important to them. I refuse to buy Microsoft products because of that attitude. Is Adobe set in making my experience with them the same as with Microsoft? Tell your masters that programmers and marketing should NOT be allowed to design interfaces, nor do they have an clue about how to satisfy customers. I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Scott
Adobe Community Forums and Obtuse website
Scott Turner wrote: > Is it simply me in my old age or has Adobe gone one better than > Microsoft in making their corporate website TOTALLY unusable? I could > not find any sign of the community forums, nor could I easily find a > link to the support area. > I am incensed, frustrated, and extremely angry that I can't find the > Information that I need through their now non-existent support channel. Go to Adobe.com. In the menu at the top, click Help. On the Adobe Support page, scan down to Meet + Ask + Follow: "In a community of creative experts, Help is not a document. It's a conversation. Join in" Click Join in. Or, at Adobe.com, go to the gray navigation/sitemap table at the bottom of the page. Under Learning, click Forums. Now was that so hard? ;-) Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 --
Adobe Community Forums and Obtuse website
Scott, Sorry, but I am not the one to vent at with regards to Adobe's website. I'm just a dumb engineer in the print group. I have no control or even any influence over the Adobe website. In terms of reaching the "community forums" (a.k.a. the "User to User Forums"), I got there with two clicks. From the Adobe home page, I clicked on the Help button on the top line of the screen. Alternatively, in the middle of that home page, there is a section labeled Help in which if you click either Find answers fast, More, or Product help and support centers, you get directly to Adobe's main support web page. From there, you can get directly to the Adobe User to User Forums by clicking on the Join in button in the center of the page in the Meet+Ask+Follow section. To find on-line support for particular products, there are direct links to some of the major products and the rest of the products may be accessed by clicking on More Products. Quite frankly, from what I see, the current support page on the Adobe website is significantly better than most of what we've had over the last few years. And FYI, I don't navigate the Adobe website on a regular basis. Since you used my name in vain in your message, I decided to simply see for myself how "bad" it really was. Personally, I don't think that it is quite as bad as you make it out to be. I had no previous coaching of what to look for to get where you wanted to go and I got there in two to three mouse clicks. Would this be the way I would personally design a website. Probably not, but then again, I am not a website designer - thanks, I'll keep my day job. - Dov [cid:image001.png at 01CD4E02.784177F0] Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isaacs at adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. See http://value.printing.org/ From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Turner Sent: Tuesday, June 19, 2012 9:46 AM To: framers at lists.frameusers.com Subject: Adobe Community Forums and Obtuse website After not going to the Adobe website for several years, simply because I didn't need any support, I visited it today. Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. Dov, are you reading this? I'm a long-time customer an Adobe has basically told me today that I am not important to them. I refuse to buy Microsoft products because of that attitude. Is Adobe set in making my experience with them the same as with Microsoft? Tell your masters that programmers and marketing should NOT be allowed to design interfaces, nor do they have an clue about how to satisfy customers. I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Scott -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/9bda509c/attachment.html> -- next part -- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 871 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/9bda509c/attachment.png>
Adobe Community Forums and Obtuse website
> Now was that so hard? ;-) Maybe not hard, but somewhat obscure. Personally, I think the link label should be Support, not Help. Especially since it links to the Support page. Scott, I get your frustration. Not necessarily with the Adobe site because I don't really use it, but certainly with other vendor sites. Nadine
Adobe Community Forums and Obtuse website
On 19/06/2012 1:46 PM, Writer wrote: >> Now was that so hard? ;-) > > Maybe not hard, but somewhat obscure. Personally, I think the link > label should be Support, not Help. Especially since it links to the > Support page. > > Scott, I get your frustration. Not necessarily with the Adobe site > because I don't really use it, but certainly with other vendor > sites. > > Nadine > One of the teachers of my tech-writing courses used to say, "If the user can't find it, it's not there." Meaning that it's up to us TW's (and those darned Web designers) when we design/write/index, etc. to approach always from the users' perspectives, expectations, and vocabularies. I'd be looking for Support, too -- Help (to me) implies help with the Web site, not the products. s. -- Stuart Rogers Technical Communicator Phoenix Geophysics Limited 3781 Victoria Park Avenue, Unit 3 Toronto, ON, Canada M1W 3K5 +1 (416) 491-7340 x 325 http://www.phoenix-geophysics.com
Access to Char Palette has disappeared
FM 9 Version: 9.0p255 Unstructured OS: Windows 7 Ultimate, 64 bit I recently had to reinstall FM (and all patches) and now File > Utilities > Character Palette... no longer appears (nothing happens when I select Hex Input... either) I have no idea where to start to make these options reappear. Any suggestions? Alison -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/d220de55/attachment.html>
Adobe Community Forums and Obtuse website
Stuart Rogers wrote: > On 19/06/2012 1:46 PM, Writer wrote: > >> Now was that so hard? ;-) > > > > Maybe not hard, but somewhat obscure. Personally, I think the link > > label should be Support, not Help. Especially since it links to the > > Support page. > > Nadine > > > I'd be looking for Support, too -- Help (to me) implies help with the > Web site, not the products. Hey, I'm not defending Adobe as having the best of all possible websites, and I agree that it would be nice to have a link labeled Support, since people have come to expect that. But the OP suggested it was unusable, couldn't find the forums, couldn't find the support pages, and became "incensed, frustrated, and extremely angry." I too hadn't visited Adobe.com or needed support in quite some time, and it took me just a few seconds to find two ways to get from the home page to the forums in a couple of clicks. One of them merely requires you to find the word "Forums" in what's clearly a set of navigation links. Here's another way: Type "forum" in the Search box at the top of the page. A list of suggested matches appears; the first one is "Adobe Online Forums." And I just spotted a couple more: Below the heading "Learning" (2/3 down the page on the left), there's a "Check out Adobe Forums" link. And below the heading "Help" (to the right of that), there's a "Product help and support centers" link. I humbly suggest that if you can't find Adobe's support pages or forums from its home page, you need to brush up on your Internet browsing skills. :-) Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 --
Disappearing text in PDF: a weird issue
At 15:51 +0200 19/6/12, Yves Barbion wrote: >Hi Steve > >I have (or had) exactly the same problem with a table on a master page which >had the page number in a shaded cell. The PDF which I generate from FrameMaker >8 is perfectly OK, but the page number is done when I generate the PDF from >FrameMaker 10. The problem is not related to the Windows XP hotfix (Mike), but >it is caused by FrameMaker 10. > >Just select the option "Convert CMYK Colors to RGB" and try again. This worked >for me, although I really don't want to convert my CMYK colors to RGB. Yves, thanks - will pass this on. -- Steve
Adobe Community Forums and Obtuse website
Find the Adobe forums at http://forums.adobe.com. Mike Wickham
FM9 does not support helvetica font (any workaround)
I think Amita is saying that his Helvetica doesn't work for him. Unfortunately, as Dov said, there are lots of Helveticas, so no one else can test this for Amita without knowing exactly which Helvetica Amita is having problems with. Amita, it would be helpful to know in what way FM9 appears not to support your font. Operating system would be useful here too. It's not unusual to have problems in Frame with "soft fonts", fonts that appear to install along with the installation of a printer, and which subsequently work (and sometimes don't) only with that printer. Check first to make sure you really have the font installed. Check by going to your system fonts folder (probably Control Panel/Fonts). Just because it shows up in Frame's list of fonts doesn't mean it's installed. Kenneth Benson Pegasus Type www.pegtype.com On 6/19/2012 3:27 AM, Amita Goyal wrote: > Hello Framers, > I have a specifc query on FM9. It does not support helvetica font (not > included in the licensed version of this s/w package). > Can someone install the Helvetica Font for his specific use in FM9, > by copying required fonts in the fminit (or fonts/ or any other) > directory or by any other method. > I would have liked to test this myselves, but time is short, and hence > putting this question on the list. > Thanks for any help on this topic, > Amita Goyal > Lead Technical Writer, > STMicroelectronics > > > ___ > > > You are currently subscribed to framers as kbenson at pegtype.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/kbenson%40pegtype.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/39ba5115/attachment.html>
FM9 does not support helvetica font (any workaround)
Amita? FM9 has never had any font restrictions that I know of. You should be able to use any correctly-installed windows font in it. I have Helvetica installed and have no problems with it. Grant On 6/19/2012 1:27 AM, Amita Goyal wrote: > Hello Framers, > I have a specifc query on FM9. It does not support helvetica font (not > included in the licensed version of this s/w package). > Can someone install the Helvetica Font for his specific use in FM9, by > copying required fonts in the fminit (or fonts/ or any other) > directory or by any other method. > I would have liked to test this myselves, but time is short, and hence > putting this question on the list. > Thanks for any help on this topic, > Amita Goyal > Lead Technical Writer, > STMicroelectronics
FM9 does not support helvetica font (any workaround)
Install the Font using the Fonts Contrl Panel in the OS. It's easier in Win7 than in WinXP. Do a web query on font install and it'll walk you through it. Also, make sure you've updated to p255 of FM. That solves some font issues. (I think the p250 update was the one that solved that stuff.) Craig From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Amita Goyal Sent: Tuesday, June 19, 2012 2:27 AM To: framers at lists.frameusers.com Subject: FM9 does not support helvetica font (any workaround) Hello Framers, I have a specifc query on FM9. It does not support helvetica font (not included in the licensed version of this s/w package). Can someone install the Helvetica Font for his specific use in FM9, by copying required fonts in the fminit (or fonts/ or any other) directory or by any other method. I would have liked to test this myselves, but time is short, and hence putting this question on the list. Thanks for any help on this topic, Amita Goyal Lead Technical Writer, STMicroelectronics -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/25ba43e3/attachment.html>
Disappearing text in PDF: a weird issue
Yep. We had a similar problem, and the Windows hotfix cleared it up. It was a PostScript issue. D On 6/19/2012 9:01 AM, Mike Wickham wrote: > > When I create a PDF from a MIF test file using TimesNewRoman, > everything works ok. When she creates a PDF from FrameMaker 10, using > some corporate font for CellBody (GE Inspira), the text of CellBody > takes on the shading color of the table cell and disappears, but only > (and this is where is gets really weird) in the case of the table > anchored under the level 2 heading. > > > > Are they running Windows XP? There was a Microsoft bug that caused > dropped characters in PDFs. Microsoft issued a hotfix. In Windows XP > days, most of us installed and recommended it. Information can be > found here: > > http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html > > Mike Wickham > > > ___ > > > You are currently subscribed to framers as dpavlichek at opnet.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dpavlichek%40opnet.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- Doris E. Pavlichek Sr. Technical Writer Remote Office/MD dpavlichek at opnet.com Work/Home: 301-624-4054 Cell: 240-457-1115 GTalk: dpavlichek62 AIM: deptechcom
FM9 does not support helvetica font (any workaround)
I don't think Helvetica has been bundled with FrameMaker since 5.x. On Tue, Jun 19, 2012 at 12:27 AM, Amita Goyal wrote: > I have a specifc query on FM9. It does not support helvetica font (not > included in the?licensed version of this s/w?package).
FM9 does not support helvetica font (any workaround)
I agree with Fred, having used Helvetica for a while , but now using Segoe UI for body text. And of course no discussion of Helvetica is complete without mention of the documentary "Helvetica", which is now available through Netflix and probably other sources as well. http://www.helveticafilm.com/ Jack DeLand - Original Message - From: "Fred Ridder" <docu...@hotmail.com> To: "richard combs" , agoyal2006 at gmail.com, framers at lists.frameusers.com Sent: Tuesday, June 19, 2012 11:14:31 AM Subject: RE: FM9 does not support helvetica font (any workaround) The appearance difference between Helvetica and Arial is not always so slight. If you are talking about all caps, the differences in most letterforms are pretty subtle (altough a few, like the capital R, are markedly different). But there are a few differences in lower-case letters that are dead giveaways and that significantly change the feel of the typeface. See the excellent quiz at http://www.ironicsans.com/helvarialquiz/ And an article that will allow you to ace the quiz at http://www.ms-studio.com/articlesarialsid.html Real Helvetica can look a little over-formal, but at least it nearly always looks harmonious. There are a lot of cases where Arial looks graceless and even ill-proportioned. It's not that Microsoft is incapable of good typeface design--Verdana happens to be a really good face. It' sjust a shame that the one Microsoft font that has become the most widely used is not among their better efforts. -Fred Ridder > From: richard.combs at Polycom.com > To: agoyal2006 at gmail.com; framers at lists.frameusers.com > Date: Tue, 19 Jun 2012 07:34:30 -0700 > Subject: RE: FM9 does not support helvetica font (any workaround) > > Amita Goyal wrote: > > > I have a specifc query on FM9. It does not support helvetica font (not > > included in the licensed version of this s/w package). > > The fact that Helvetica is not bundled with FM doesn't mean it doesn't > _support_ Helvetica. AFAIK, FM supports any standard PostScript, TrueType, or > OpenType font properly installed in your Windows OS. > > > Can someone install the Helvetica Font for his specific use in FM9, by > > copying required fonts in the fminit (or fonts/ or any other) directory > > or by any other method. > > After purchasing Helvetica, you install it in the same way that you install > any font in Windows. Search for "install font" in Windows Help and Support. > > Alternatively, if you don't mind slight differences in appearance and > metrics, you can replace Helvetica with Arial. IIRC, default maker.ini file > maps Helvetica to Arial in the Unknown to Known Fonts section, so the > replacements will become permanent if you turn off Remember Missing Font > Names (in File > Preferences > General). > > HTH! > > Richard G. Combs > Senior Technical Writer > Polycom, Inc. > richardDOTcombs AT polycomDOTcom > 303-223-5111 > -- > rgcombs AT gmailDOTcom > 303-903-6372 > -- > > > > > > > ___ > > > You are currently subscribed to framers as DocuDoc at hotmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as jackdeland at comcast.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jackdeland%40comcast.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/9671d4a2/attachment.html>
make life easy WAS: Adobe Community Forums and Obtuse website
Type "Adobe support" in the search box at google.com or Type "Adobe community forums" at the same place. Easy-peezy. Make life easy. Craig -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Scott Turner Sent: Tuesday, June 19, 2012 11:46 AM To: framers at lists.frameusers.com Subject: Adobe Community Forums and Obtuse website After not going to the Adobe website for several years, simply because I didn't need any support, I visited it today. Is it simply me in my old age or has Adobe gone one better than Microsoft in making their corporate website TOTALLY unusable? I could not find any sign of the community forums, nor could I easily find a link to the support area. Dov, are you reading this? I'm a long-time customer an Adobe has basically told me today that I am not important to them. I refuse to buy Microsoft products because of that attitude. Is Adobe set in making my experience with them the same as with Microsoft? Tell your masters that programmers and marketing should NOT be allowed to design interfaces, nor do they have an clue about how to satisfy customers. I am incensed, frustrated, and extremely angry that I can't find the Information that I need through their now non-existent support channel. Scott
Adobe Community Forums and Obtuse website
If you want FrameMaker phone support in the US, call 800-833-6687 5am-7pm M-F Pacific.
The "last" Opportunity for FM7-10 upgrade
Hello Framers, I learned a day too late about the FM7 to FM10 upgrade from this forum and now with the 6/15 deadline past have a worthless PO in my e-hand. However, I've been told that if enough of us late-comers step up, Adobe may allow the promo price to this group. Is anyone interested or maybe willing to make the move now? Please let Abhishek Agarwal, Abhishek.Agarwal at adobe.com<mailto:Abhishek.Agarwal at adobe.com> know of your serious interest and drop my name for association (the only time that will do you any good). A day late, but still have that dollar, Jim Duszynski Skyline Products, Inc Technical Writer (719) 392-9046, Ext. 311 [cid:image002.jpg at 01CD4E21.161562C0] -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/62cd0246/attachment.html> -- next part -- A non-text attachment was scrubbed... Name: image002.jpg Type: image/jpeg Size: 2912 bytes Desc: image002.jpg URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/62cd0246/attachment.jpg> -- next part -- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 64584 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/62cd0246/attachment.png>
How to prepare Frame files for English to Korean translation
Hello Framers, How do I prepare my Frame files for translation to Korean? Product names and Role names will not be translated. The translator will convert Frame > mif 7.0 > Trados.ttx files and then back again. What do I need to do on my end before I send the files? Thanks in advance, Regards, Kelly Lawetz Team Leader of Technical Documentation [Description: cid:image001.png at 01CC6D60.4EC20D50] License Plate Recognition | Video Surveillance | Access Control P: +1-514-332-4000 x6329 | F: +1-514-332-1692 | klawetz at genetec.com<mailto:%20klawetz at genetec.com> 2280, Alfred-Nobel Blvd, suite 400, Montreal, QC, H4S 2A4, Canada Explore your possibilities: www.genetec.com/possibilities<http://www.genetec.com/possibilities> Confidentiality Message | This e-mail message is confidential, may be privileged and is intended for the exclusive use of the addressee. Any other person is strictly prohibited from disclosing, distributing or reproducing it. If the addressee cannot be reached or is unknown to you, please inform the sender by return e-mail immediately and delete this e-mail message and destroy all copies. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/3a8eabc3/attachment.html> -- next part -- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 7142 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20120619/3a8eabc3/attachment.png>
