Re: still can't resolve these system reboots... help please

2003-03-08 Thread Tuc
  So the next question is how do I approach Dell to replace the
  motherboard/cpu/memory? If I show them FreeBSD they'll laugh.
 
 Can you find an intensive program to run under Windows that will reproduce
 it?
 Hell ... just install ActivePerl and write a perl script that does lots
 and lots of number crunching (it need not be anything useful) or install
 SETI and see if it crashes Windows.
 
Tried SETI and WINTEST, neither would do it.

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Bsd Neophyte

--- Bill Moran [EMAIL PROTECTED] wrote:
 True ... I don't know if memtest is better/worse/equal to burnMMX or
 not.  I've just always used both for testing.  One thing about memory
 glitches, they try very hard not to occur when you're looking for
 them!

murphy's law appears at the worst possible times.

now i have another bigger issue.  the system is completely unresponsive. 
something is dead in that unit.  the HD light is on and not much else is.
:/

let this be a lesson for all... try to avoid no-name hardware that has
everything integrated into one board.


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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Cliff Sarginson
On Thu, Mar 06, 2003 at 12:58:32AM +0100, Martin Karlsson wrote:
 
 * Bsd Neophyte [EMAIL PROTECTED] [2003-03-05 15.52 -0800]:
  
  --- Bill Moran [EMAIL PROTECTED] wrote:
 [snip]
   Have you tried running memtest for equal lengths of time?
  
  memtest doesn't seem to exist in the ports anymore :/  the file can't be
  fetched from any of the listed sites.
 
 You can fetch it here:
 URI:ftp://ftp.sunet.se/pub/os/FreeBSD/ports/distfiles/memtester-2.93.1.tar.bz2
 
I just advised someone that memtest gives spurious error on tests 5 and 7
on Asus motherboards.
i think I started ths thread. P am amzed at the reaction. The usual
bollocks of course about bad harware. Mmm.. sorry guys, X/Screensaver
crashes FreeBSD.


-- 
Regards
   Cliff

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Re: still can't resolve these system reboots... help please

2003-03-06 Thread taxman
On Thursday 06 March 2003 10:49 pm, Cliff Sarginson wrote:

 I just advised someone that memtest gives spurious error on tests 5 and 7
 on Asus motherboards.
 i think I started ths thread. P am amzed at the reaction. The usual
 bollocks of course about bad harware. Mmm.. sorry guys, X/Screensaver
 crashes FreeBSD.

Cliff,
If you can get it to crash at will, I'm sure there would be interest in fixing 
that, especially if you're running -stable or -current.

Tim

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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Brian T. Schellenberger



On Wednesday 05 March 2003 07:28 pm, Chris Howells wrote:
| -BEGIN PGP SIGNED MESSAGE-
| Hash: SHA1
|
| Hi,
|
| On Wednesday 05 March 2003 19:35, Tuc wrote:
|  So the next question is how do I approach Dell to replace
|  the motherboard/cpu/memory? If I show them FreeBSD they'll laugh.
|
| Oh dear, that's bad news.
|
| See http://developer.kde.org/~howells/inspiron for the battle I had
| against Dell regarding trying to run Linux on a (brand new) faulty
| Dell laptop.

That is amazing and disheartening since I actually originally starting 
using Dell laptops because when I bought my first one they were about 
the only major manufacturor which *did* promise that their equipment 
would work with Linux.  And shortly thereafter they started selling 
them with Linux pre-installed.

Of course about a year later they stopped selling them with Linux, but I 
didn't realize that they'd gone completely over to the dark side.

Actually, I notice that their website still offers Linux driver 
downloads for machines as recent as the 8000, so it was claerly still 
supported when I got my current machine.  Hate to think I might have to 
find another company for my next computer.

Do NOT buy a Compaq, whatever you do.  Officially Compaq technical 
support disclaims any responsibility if you've installed *software* on 
it.

The conversation:

you mean you don't support it if you've installed another *operating* 
*system*, right?

if you've installed any software that didn't come with it.

A . . what? . . I . . . you're kidding . . . ok, never mind.

I'd like an RMA number, please.

Ok, . . . . 

Thank heavens it went belly-up in the first two weeks while I could 
still return it for any reason . . .

Before I got the Dell I researched to make sure that wouldn't happen 
again.  But before I got the last one I didn't RE-research to see if 
they had completely changed their tune.  Guess I've been lucky :-)



-- 
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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Brian T. Schellenberger


On Wednesday 05 March 2003 07:30 pm, Chris Howells wrote:
| -BEGIN PGP SIGNED MESSAGE-
| Hash: SHA1
|
| Hi,
|
| On Wednesday 05 March 2003 19:44, Bill Moran wrote:
|  Hell ... just install ActivePerl and write a perl script that does
|  lots and lots of number crunching (it need not be anything useful)
|  or install SETI and see if it crashes Windows.
|
| When I had a hardware problem with Dell like this one, they insisted
| that there could only be a problem if there was an issue with the
| installed software. If it was self-installed, then it had to be
| faulty software not hardware.


FWIW, when I called Dell with a problem of this nature, they had me use 
(or perhaps download) a testing utility -- which was self-booting and 
did not require *any* operating system to run.

I ran that, it confirmed that the hardware was indeed faulty, and then 
they happily replaced it.

A lot depends on how clueful a person you get in tech support, but if 
they are not clueful, either try again and hope for better luck or 
request a test utility that they would accept.

Getting the O/S issue out of the way simplifies things greatly.


-- 
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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Chris Howells
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi,

On Wednesday 05 March 2003 19:35, Tuc wrote:
 So the next question is how do I approach Dell to replace the
 motherboard/cpu/memory? If I show them FreeBSD they'll laugh.

Oh dear, that's bad news.

See http://developer.kde.org/~howells/inspiron for the battle I had against 
Dell regarding trying to run Linux on a (brand new) faulty Dell laptop.

- -- 
Cheers, Chris Howells -- [EMAIL PROTECTED], [EMAIL PROTECTED]
Web: http://chrishowells.co.uk, PGP ID: 33795A2C
KDE: http://www.koffice.org, http://printing.kde.org, http://usability.kde.org

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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Chris Howells
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi,

On Wednesday 05 March 2003 19:44, Bill Moran wrote:
 Hell ... just install ActivePerl and write a perl script that does lots
 and lots of number crunching (it need not be anything useful) or install
 SETI and see if it crashes Windows.

When I had a hardware problem with Dell like this one, they insisted that 
there could only be a problem if there was an issue with the installed 
software. If it was self-installed, then it had to be faulty software not 
hardware.

- -- 
Cheers, Chris Howells -- [EMAIL PROTECTED], [EMAIL PROTECTED]
Web: http://chrishowells.co.uk, PGP ID: 33795A2C
KDE: http://www.koffice.org, http://printing.kde.org, http://usability.kde.org

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=TRKO
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Re: still can't resolve these system reboots... help please

2003-03-06 Thread Chad Leigh -- Shire . Net LLC
On Wednesday, Mar 5, 2003, at 17:30 US/Mountain, Chris Howells wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Hi,

On Wednesday 05 March 2003 19:44, Bill Moran wrote:
Hell ... just install ActivePerl and write a perl script that does 
lots
and lots of number crunching (it need not be anything useful) or 
install
SETI and see if it crashes Windows.
When I had a hardware problem with Dell like this one, they insisted 
that
there could only be a problem if there was an issue with the installed
software. If it was self-installed, then it had to be faulty software 
not
hardware.

At least in the US, small claims court is your friend if they act like 
jack *sses...

Chad

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Tuc
  I feel for you. I too am having it. Most of the time it does it
  while I'm not around, but once I was in elm writing mail, and the screen
  went black, and the DELL splash screen came on. I ran burnP6 for a few
  minutes (Boy does it make the system unhappy, but it kept chugging) and
  BurnMMX too. I'm cvsup'd to Feb 23, RELENG_4.
  
  Tuc/TTSG Internet Services, Inc.
 
 can faulty hardware be ruled out then?

I don't know.
 
 burnP6 and burnMX have been running all night
 
 342:16 49.17% 49.17% burnBX
 340:52 48.10% 48.10% burnP6
 
 and there are no problems so far.

BTW: When I run it, the system actually makes a high pitched squeal.
It seems to do that anytime the system is doing something CPU intensive.
 
 it's odd though, this thing just started happening on day when i first
 started creating DSA keyparis.  other than that, things were rock solid.

Same for me, but mine was upgrading X and it locked up installing.
 
 this is starting to leave a sour taste in my mouth. :/
 
Agreed.

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Tuc
 
 Your problems certainly sound like failing hardware.  The archives are
 littered with examples of people who swore black and blue that failing
 hardware could not possibly be the cause of their mysterious reboots,
 until they found the failing hardware and replaced it :-) Check and
 swap out/replace RAM, power supply, CPU fan, cabling, CPU etc.
 
Heres the rub... Mine is a Dell 8200 laptop. Not like I can do
much hardware stuff to it... And the old It don't happen in Winderz.

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Tuc
 My second suggestion is going to sound really weird.
 My FreeBSD system disappears into the boonies when I have a screen saver
 enabled. That is xscreevsaver. Given enough time, and enough core dumps.
 it crashes my system as sure as eggs is eggs. I kind of proved this by
 leaving the systen running for days with and without screen saver.
 It boonied with the screen saver, it did not wihout.
 
Mine seems to always do it in X, haven't gotten it to do it in
command line yet What did you do to fix it? (I run xlockmore)

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Bill Moran
Tuc wrote:
Your problems certainly sound like failing hardware.  The archives are
littered with examples of people who swore black and blue that failing
hardware could not possibly be the cause of their mysterious reboots,
until they found the failing hardware and replaced it :-) Check and
swap out/replace RAM, power supply, CPU fan, cabling, CPU etc.
Heres the rub... Mine is a Dell 8200 laptop. Not like I can do
much hardware stuff to it... And the old It don't happen in Winderz.
It could be incompatible hardware (i.e. mostly compatible hardware) that
works most of the time, but occasionally causes a reboot.  Meanwhile, the
vender drivers for Windows make it work perfectly there.
Also, I've seen flakey hardware that Windows simply didn't exercise enough
to cause problems.
--
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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Tuc
 
 It could be incompatible hardware (i.e. mostly compatible hardware) that
 works most of the time, but occasionally causes a reboot.  Meanwhile, the
 vender drivers for Windows make it work perfectly there.

Its been working reliably since last May in 4.5/4.6/4.7 Then
the hard drive failed,  put a fresh install, and then it was reliable until
I was portupgrading X. What could the X system do so horrible that would
make the screen just go black and then the splash page happen?

 Also, I've seen flakey hardware that Windows simply didn't exercise enough
 to cause problems.

I know, had to throw it in. :) Winderz is here just for when 
STAROFFICE doesn't work right.

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Kris Kennaway
On Wed, Mar 05, 2003 at 01:59:05PM -0500, Tuc wrote:
  
  It could be incompatible hardware (i.e. mostly compatible hardware) that
  works most of the time, but occasionally causes a reboot.  Meanwhile, the
  vender drivers for Windows make it work perfectly there.
 
   Its been working reliably since last May in 4.5/4.6/4.7 Then
 the hard drive failed,  put a fresh install, and then it was reliable until
 I was portupgrading X. What could the X system do so horrible that would
 make the screen just go black and then the splash page happen?

It exercises the hardware vigorously (CPU, RAM, disk, I/O controllers,
...).  This is exactly the situation under which failing hardware is
most likely to fail.

Kris


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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Tuc
 
 It exercises the hardware vigorously (CPU, RAM, disk, I/O controllers,
 =2E..).  This is exactly the situation under which failing hardware is
 most likely to fail.
 
So the next question is how do I approach Dell to replace the
motherboard/cpu/memory? If I show them FreeBSD they'll laugh.

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Bill Moran
Tuc wrote:
It exercises the hardware vigorously (CPU, RAM, disk, I/O controllers,
=2E..).  This is exactly the situation under which failing hardware is
most likely to fail.
So the next question is how do I approach Dell to replace the
motherboard/cpu/memory? If I show them FreeBSD they'll laugh.
Can you find an intensive program to run under Windows that will reproduce
it?
Hell ... just install ActivePerl and write a perl script that does lots
and lots of number crunching (it need not be anything useful) or install
SETI and see if it crashes Windows.
--
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Potential Technologies
http://www.potentialtech.com
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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Bsd Neophyte

--- Bill Moran [EMAIL PROTECTED] wrote:
 burnP6 and burnMX have been running all night
 
 342:16 49.17% 49.17% burnBX
 340:52 48.10% 48.10% burnP6
 
 and there are no problems so far.
 
 Have you tried running memtest for equal lengths of time?

memtest doesn't seem to exist in the ports anymore :/  the file can't be
fetched from any of the listed sites.

reading the man page stated that burnMX -P tested the memory.  so i
figured i could use it instead of memtest.

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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Martin Karlsson

* Bsd Neophyte [EMAIL PROTECTED] [2003-03-05 15.52 -0800]:
 
 --- Bill Moran [EMAIL PROTECTED] wrote:
[snip]
  Have you tried running memtest for equal lengths of time?
 
 memtest doesn't seem to exist in the ports anymore :/  the file can't be
 fetched from any of the listed sites.

You can fetch it here:
URI:ftp://ftp.sunet.se/pub/os/FreeBSD/ports/distfiles/memtester-2.93.1.tar.bz2

HTH
-- 
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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Bill Moran
Bsd Neophyte wrote:
--- Bill Moran [EMAIL PROTECTED] wrote:

burnP6 and burnMX have been running all night

342:16 49.17% 49.17% burnBX
340:52 48.10% 48.10% burnP6
and there are no problems so far.
Have you tried running memtest for equal lengths of time?
reading the man page stated that burnMX -P tested the memory.  so i
figured i could use it instead of memtest.
True ... I don't know if memtest is better/worse/equal to burnMMX or
not.  I've just always used both for testing.  One thing about memory
glitches, they try very hard not to occur when you're looking for
them!
--
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Re: still can't resolve these system reboots... help please

2003-03-05 Thread Kris Kennaway
On Wed, Mar 05, 2003 at 03:52:31PM -0800, Bsd Neophyte wrote:
 
 --- Bill Moran [EMAIL PROTECTED] wrote:
  burnP6 and burnMX have been running all night
  
  342:16 49.17% 49.17% burnBX
  340:52 48.10% 48.10% burnP6
  
  and there are no problems so far.
  
  Have you tried running memtest for equal lengths of time?
 
 memtest doesn't seem to exist in the ports anymore :/  the file can't be
 fetched from any of the listed sites.

Yes it does.

 ls -l /usr/ports/sysutils/memtest/
total 12
drwxr-xr-x  2 root  wheel  512 Feb 24 15:53 CVS/
-rw-r--r--  1 root  wheel  672 Feb 24 15:53 Makefile
-rw-r--r--  1 root  wheel   66 Jul 19  2000 distinfo
drwxr-xr-x  3 root  wheel  512 Jan 13 19:57 files/
-rw-r--r--  1 root  wheel  502 Jul 19  2000 pkg-descr
-rw-r--r--  1 root  wheel   12 Jul 19  2000 pkg-plist

kris


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still can't resolve these system reboots... help please

2003-03-04 Thread Bsd Neophyte
i've upgraded the kernel as well as the system from 4.7 to 4.8rc3.

however, i'm still getting the same issues.  my system will randomly
reboot when i'm doing anything from changing a directory to ftp-ing.

i cracked the case, cleaned out all the dust thinking that the cooling was
an issue.

i've run cpuburn (burnP6 for the processor and burnBX for the ram) and the
processes seem to run fine.  i was also able to rebuild everything without
issue about the second time.

/var/log/messages isn't helping me much.  it simply shows the dmesg output
everytime the system reboots.

why has my system become so unstable?  this started when i tried to make
rsa and dsa keypairs... and i was told that the system might have faulty
parts or that it might get too hot.  but even after i cleaned the dust out
(and the system is not being overclocked) i am still getting random
reboots.

please if anyone can help me resolve this... i can't stand having this
extremely unstable server.  it's causing all sorts of problems on the
network.



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Re: still can't resolve these system reboots... help please

2003-03-04 Thread Tuc
 
 please if anyone can help me resolve this... i can't stand having this
 extremely unstable server.  it's causing all sorts of problems on the
 network.
 
I feel for you. I too am having it. Most of the time it does it
while I'm not around, but once I was in elm writing mail, and the screen
went black, and the DELL splash screen came on. I ran burnP6 for a few
minutes (Boy does it make the system unhappy, but it kept chugging) and
BurnMMX too. I'm cvsup'd to Feb 23, RELENG_4.

Tuc/TTSG Internet Services, Inc.

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Re: still can't resolve these system reboots... help please

2003-03-04 Thread Bsd Neophyte

--- Tuc [EMAIL PROTECTED] wrote:
  
  please if anyone can help me resolve this... i can't stand having this
  extremely unstable server.  it's causing all sorts of problems on the
  network.
  
   I feel for you. I too am having it. Most of the time it does it
 while I'm not around, but once I was in elm writing mail, and the screen
 went black, and the DELL splash screen came on. I ran burnP6 for a few
 minutes (Boy does it make the system unhappy, but it kept chugging) and
 BurnMMX too. I'm cvsup'd to Feb 23, RELENG_4.
 
   Tuc/TTSG Internet Services, Inc.

can faulty hardware be ruled out then?

burnP6 and burnMX have been running all night

342:16 49.17% 49.17% burnBX
340:52 48.10% 48.10% burnP6

and there are no problems so far.

it's odd though, this thing just started happening on day when i first
started creating DSA keyparis.  other than that, things were rock solid.

this is starting to leave a sour taste in my mouth. :/



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Re: still can't resolve these system reboots... help please

2003-03-04 Thread Kris Kennaway
On Tue, Mar 04, 2003 at 03:30:08PM -0800, Bsd Neophyte wrote:

 can faulty hardware be ruled out then?

No.  You can't exhaustively test the hardware using software.  You can
only test some things: what you have shown is that none of the things
that burn* does cause your system to reboot.  The only way you can
rule out hardware failure completely is to replace it component by
component and see if the problem persists.

Your problems certainly sound like failing hardware.  The archives are
littered with examples of people who swore black and blue that failing
hardware could not possibly be the cause of their mysterious reboots,
until they found the failing hardware and replaced it :-) Check and
swap out/replace RAM, power supply, CPU fan, cabling, CPU etc.

Kris

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Re: still can't resolve these system reboots... help please

2003-03-04 Thread Cliff Sarginson
On Tue, Mar 04, 2003 at 06:55:21PM -0800, Kris Kennaway wrote:
 On Tue, Mar 04, 2003 at 03:30:08PM -0800, Bsd Neophyte wrote:
 
Think you have been given just about all the advice to give.
It is a bunner, and expensive to solve if you replace bits.

I will give two suggestions.
Is the power supply to your firm/house whatever clean ?
Computers don't like dirty power, that is power prone to what I think
experts call grey-outs. They don't like spikes either, momentary
increases in voltage. Do you live in an area prone to thunderstorms?

You can get devices to protect against somne of these things.

My second suggestion is going to sound really weird.
My FreeBSD system disappears into the boonies when I have a screen saver
enabled. That is xscreevsaver. Given enough time, and enough core dumps.
it crashes my system as sure as eggs is eggs. I kind of proved this by
leaving the systen running for days with and without screen saver.
It boonied with the screen saver, it did not wihout.

A few questons. Power supply ? Do you have SCSI disks ? They eat
electricity like it is going out of fashion.

Heat, is the server overheating ?
If you have a modern BIOS it can tell you what the temperature is.
You need to watch what the CPU temp is, because the reaction to over
heating is reboot.

Good luck.


-- 

Regards
   Cliff

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Re: still can't resolve these system reboots... help please

2003-03-04 Thread Moti Levy
so you have a 3com nic in that thing ?

- Original Message - 
From: Cliff Sarginson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, March 04, 2003 10:33 PM
Subject: Re: still can't resolve these system reboots... help please


 On Tue, Mar 04, 2003 at 06:55:21PM -0800, Kris Kennaway wrote:
  On Tue, Mar 04, 2003 at 03:30:08PM -0800, Bsd Neophyte wrote:
  
 Think you have been given just about all the advice to give.
 It is a bunner, and expensive to solve if you replace bits.
 
 I will give two suggestions.
 Is the power supply to your firm/house whatever clean ?
 Computers don't like dirty power, that is power prone to what I think
 experts call grey-outs. They don't like spikes either, momentary
 increases in voltage. Do you live in an area prone to thunderstorms?
 
 You can get devices to protect against somne of these things.
 
 My second suggestion is going to sound really weird.
 My FreeBSD system disappears into the boonies when I have a screen saver
 enabled. That is xscreevsaver. Given enough time, and enough core dumps.
 it crashes my system as sure as eggs is eggs. I kind of proved this by
 leaving the systen running for days with and without screen saver.
 It boonied with the screen saver, it did not wihout.
 
 A few questons. Power supply ? Do you have SCSI disks ? They eat
 electricity like it is going out of fashion.
 
 Heat, is the server overheating ?
 If you have a modern BIOS it can tell you what the temperature is.
 You need to watch what the CPU temp is, because the reaction to over
 heating is reboot.
 
 Good luck.
 
 
 -- 
 
 Regards
Cliff
 
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