Re: Where did the Speed Go?

[Dan]

At 7:16 AM -0800 11/3/2008, billycar_G3-5 wrote:
>
>When I suppled this (or other) information above, publicly, did I
>compromise my Mac's security?

No.  Your public IP is available to all.  The rest is just stuff 
within your ISP's public infrastructure.

>I have since moved my dsl modem to a new location, taking it off a 
>power strip (phone line protected), and have not experienced the 
>speed drop.

hum.  Perhaps that strip was adding noise to the phone line.

>Last Result:
>Download Speed: 738 kbps (92.3 KB/sec transfer rate)
>Upload Speed: 134 kbps (16.8 KB/sec transfer rate)
>
>Of course, Verizon is advertising 864/160 ... a 15% / 16%
>overstatement of service.

It's not an "overstatement" per se.  They've set those caps in the 
modem and DSLAM and their network is more than able to handle the 
speed.  It's up to you and your line's quality to do the rest. 
Seeing 80% of your caps, on DSL, is great!

By comparison, hybrid fiber/coax networks, such as Comcast's, often 
provide only 40 to 60% of the caps.  Pure fiber (FTTH) networks, such 
as Verizon FiOS, often provide 95 to 98%.

Keep in mind that we're kindof stacking the deck here too.  The ISP 
is selling you a "throughput" based on ONLY that of the first hop 
(aka, the last mile).  That's the hop from your home to the ISP's 
first router.  In your case, it's your copper phone line to a DSLAM 
box.  But we're not testing just that hop!  We're testing the whole 
connection from your computer, thru your home LAN, thru that first 
hop, thru the rest of your ISP's intranet, thru their gateway to 
someone else, hop hop hop across hill and dale hop hop hop ... into 
Speakeasy's network, to Speakeasy's servers.  That's a LOT of added 
path.  Oh, and the whole thing is run by a Java applet in your web 
browser - so we have to factor in the speed at which your computer 
runs Java!

hop hop hop

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[Bruce Johnson]

On Nov 3, 2008, at 8:16 AM, billycar_G3-5 wrote:

>
> Dan,
>
> When I suppled this (or other) information above, publicly, did I
> compromise my Mac's security?
>
> Thanks,

No, not at all, That is simply routing information from the Internet  
side of your router to the rest of the world. Your Mac is 'hidden'  
behind that router.

I have hidden in quotes, the function of NAT is not to hide an  
internal network, but to map external network connections to a non- 
routed internal network, but the effect is the same.

Anything on your side of your DSL router isn't reachable from the  
outside; your computer has to go out and make the connection.

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs



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Re: Where did the Speed Go?

[billycar_G3-5]

Dan,

When I suppled this (or other) information above, publicly, did I
compromise my Mac's security?

Thanks,

Bill

On Oct 17, 6:10 am, insightinmind <[EMAIL PROTECTED]> wrote:


> ; <<>> DiG 9.3.5-P2 <<>> @4.2.2.1www.google.com
> ; (1 server found)
> ;; global options:  printcmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23910
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0
>
> ;; QUESTION SECTION:
> ;www.google.com.IN  A
>
> ;; ANSWER SECTION:www.google.com. 10843   IN  CNAME  
> www.l.google.com.www.l.google.com.   146 IN  A   
> 209.85.173.147www.l.google.com.   146 IN  A   
> 209.85.173.99www.l.google.com.   146 IN  A   
> 209.85.173.103www.l.google.com.   146 IN  A   209.85.173.104
>
> ;; Query time: 159 msec
> ;; SERVER: 4.2.2.1#53(4.2.2.1)
> ;; WHEN: Fri Oct 17 07:00:54 2008
> ;; MSG SIZE  rcvd: 116
>
> inhouse-9500:~ billconnelly$ traceroute phl.speakeasy.net
> traceroute to phl.speakeasy.net (66.92.224.2), 64 hops max, 40 byte
> packets
>   1  dslrouter (192.168.1.1)  3.818 ms  3.317 ms  2.936 ms
>   2  * * *
>   3  * * *
>   4  * * *
>   5  * * *
>   6  * * *
>   7  * * *
>   8  * * *
>   9  * * *
> 10  * * *
> 11  * * *
> 12  phl.speakeasy.net (66.92.224.2)  70.848 ms  41.584 ms  47.640 ms
> inhouse-9500:~ billconnelly$
>

I have since moved my dsl modem to a new location, taking it off a
power strip (phone line protected), and have not experienced the speed
drop.

Last Result:
Download Speed: 738 kbps (92.3 KB/sec transfer rate)
Upload Speed: 134 kbps (16.8 KB/sec transfer rate)

Of course, Verizon is advertising 864/160 ... a 15% / 16%
overstatement of service.

Thanks for reviewing this somewhat old topic.

Bill
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Fwd: Where did the Speed Go?

[Wilton Shaw]

Begin forwarded message:

> From: Dan <[EMAIL PROTECTED]>
> Date: October 24, 2008 11:31:36 AM EDT
> To: Wilton Shaw <[EMAIL PROTECTED]>
> Subject: Re: Fwd: Where did the Speed Go?
>
> At 7:43 PM -0400 10/22/2008, Wilton Shaw wrote:
>>>> Please show me the results of:
>>>>
>>>> dig phl.speakeasy.net +trace
>>>> traceroute phl.speakeasy.net
>>>>
>>>> Just copy both lines above as a single selection and paste them  
>>>> all at once into Terminal.  That will get the commands done  
>>>> exactly, without typos.
>>>
>>> I'm sorry to act so stupid, but I can't follow your instructions.
>>> I highlighted the two lines and hit copy and nothing happened. I  
>>> don't know what to do next.
>
> Launch Terminal.app (it lives in /Applications/Utilities)
> Paste those two command lines into Terminal
> Wait until they finish executing.
> Select the results and copy it.
> Flip back to your email reply and paste 'em in.
>
> - Dan.
> -- 
> - Psychoceramic Emeritus; South Jersey, USA, Earth

No matter what I do I can't get the word "paste" to appear in  
anything but gray. I looked in "The Missing Manual" and it said what  
you said. However, without "Paste" being dark, I can't make it work.  
I've bothered you enough, so I'll say thanks for your efforts.

Wilton
Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Dan]

Title: Re: Where did the Speed Go?



At 1:10 PM -0400 10/18/2008, Wilton Shaw wrote:

.bash-3.2$ dig www.Google.com
[snip]
;; Query time: 54 msec

54 ms is very high for a dns lookup.  Please try this
command:

dig @4.2.2.1 www.google.com

Just select the above text, flip over to Terminal, paste it in. 
Then copy'n'paste the results back to your reply here.

If the time reported by this dig is low, under 40ms, then add
4.2.2.1 to the domain name server address field of your Network system
preferences.

bash-3.2$ Traceroute www.Guugle.com
Traceroute to www.Guugle.com (208.73.210.32), 64
hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)
 7.513 ms  0.843 ms  0.459 ms
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *

hum.  Do you pings blocked in your router?

10  searchportal.information.com
(208.73.210.32)  109.811 ms  110.260 ms  109.798
ms

100+ ms for those pings isn't too bad, because guugle.com is in
Berlin Germany.

Please do a traceroute to phl.speakeasy.net

You're in the Baltimore area?

- Dan.
-- 

- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[Bruce Johnson]

On Oct 18, 2008, at 10:10 AM, Wilton Shaw wrote:

>
> bash-3.2$ Traceroute www.Guugle.com



Might want to try a real website :-)

But yeah, that's exactly what Dan was looking for.

--
Bruce Johnson

"No matter where you go, there you are", B. Banzai


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Re: Where did the Speed Go?

[Wilton Shaw]

On Oct 18, 2008, at 12:09 PM, Bruce Johnson wrote:

>
>
> On Oct 17, 2008, at 5:38 PM, Wilton Shaw wrote:
>
>> You tell me this works and I believe you, But it doesn't work for me.
>> I can copy from terminal to my screen,
>
> What do you mean by this? 'copy to your screen'
>
Is this what you are looking for?

.bash-3.2$ dig www.Google.com

; <<>> DiG 9.4.2-P2 <<>> www.Google.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3099
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.Google.com.IN  A

;; ANSWER SECTION:
www.Google.com. 6452IN  CNAME   www.l.Google.com.
www.l.Google.com.   109 IN  A   209.85.165.99
www.l.Google.com.   109 IN  A   209.85.165.103
www.l.Google.com.   109 IN  A   209.85.165.104
www.l.Google.com.   109 IN  A   209.85.165.147

;; Query time: 54 msec
;; SERVER: 85.255.112.133#53(85.255.112.133)
;; WHEN: Sat Oct 18 12:40:38 2008
;; MSG SIZE  rcvd: 116

bash-3.2$ Traceroute www.Guugle.com
Traceroute to www.Guugle.com (208.73.210.32), 64 hops max, 40 byte  
packets
  1  192.168.1.1 (192.168.1.1)  7.513 ms  0.843 ms  0.459 ms
  2  * * *
  3  * * *
  4  * * *
  5  * * *
  6  * * *
  7  * * *
  8  * * *
  9  * * *
10  searchportal.information.com (208.73.210.32)  109.811 ms  110.260  
ms  109.798 ms
bash-3.2$






> Do you mean dragging text off to the desktop as a clipping? If so just
> drag the clipping to your mail.
>
> If you're not selecting stuff first, then your paste will remain
> grayed out, because you haven't selected anything to paste, just like
> any other program. Terminal is a Mac program just like any other and
> follows the same rules as any other Mac program.
>
> Here is the result of a copy/paste of a command like yours. I just
> selected the text I wanted, by dragging across it with the mouse
> button held down, selected Copy, switched to Mail and selected paste:
>
> Last login: Sat Oct 18 07:57:38 on console
> SwampThing-2:~ johnson$ traceroute gmail.com
> traceroute: Warning: gmail.com has multiple addresses; using
> 64.233.161.83
> traceroute to gmail.com (64.233.161.83), 64 hops max, 40 byte packets
>  1  ip70-176-115-64.ph.ph.cox.net (70.176.115.64)  3.427 ms  2.300
> ms  2.193 ms
>  2  10.240.32.1 (10.240.32.1)  20.388 ms  8.606 ms  28.744 ms
>  3  68.0.128.93 (68.0.128.93)  11.000 ms  9.888 ms  10.482 ms
>  4  70.169.73.25 (70.169.73.25)  16.301 ms  16.329 ms  14.498 ms
>  5  paltbbrj01-so000.0.r2.pt.cox.net (68.1.2.157)  34.148 ms  51.564
> ms  38.473 ms
>  6  216.239.49.250 (216.239.49.250)  50.373 ms  42.890 ms  38.749 ms
>  7  209.85.249.140 (209.85.249.140)  107.789 ms  94.060 ms  105.675 ms
>  8  66.249.95.148 (66.249.95.148)  92.287 ms  91.292 ms  152.044 ms
>  9  72.14.236.200 (72.14.236.200)  94.061 ms 64.233.175.171
> (64.233.175.171)  90.754 ms  90.882 ms
> 10  216.239.48.190 (216.239.48.190)  97.489 ms 216.239.49.214
> (216.239.49.214)  94.027 ms  97.399 ms
> 11  od-in-f83.google.com (64.233.161.83)  97.126 ms  93.104 ms  92.153
> ms
> SwampThing-2:~ johnson$
>
> --
> Bruce Johnson
>
> "No matter where you go, there you are", B. Banzai
>
>
> >

Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Bruce Johnson]

On Oct 17, 2008, at 5:38 PM, Wilton Shaw wrote:

> You tell me this works and I believe you, But it doesn't work for me.
> I can copy from terminal to my screen,

What do you mean by this? 'copy to your screen'

Do you mean dragging text off to the desktop as a clipping? If so just  
drag the clipping to your mail.

If you're not selecting stuff first, then your paste will remain  
grayed out, because you haven't selected anything to paste, just like  
any other program. Terminal is a Mac program just like any other and  
follows the same rules as any other Mac program.

Here is the result of a copy/paste of a command like yours. I just  
selected the text I wanted, by dragging across it with the mouse  
button held down, selected Copy, switched to Mail and selected paste:

Last login: Sat Oct 18 07:57:38 on console
SwampThing-2:~ johnson$ traceroute gmail.com
traceroute: Warning: gmail.com has multiple addresses; using  
64.233.161.83
traceroute to gmail.com (64.233.161.83), 64 hops max, 40 byte packets
  1  ip70-176-115-64.ph.ph.cox.net (70.176.115.64)  3.427 ms  2.300  
ms  2.193 ms
  2  10.240.32.1 (10.240.32.1)  20.388 ms  8.606 ms  28.744 ms
  3  68.0.128.93 (68.0.128.93)  11.000 ms  9.888 ms  10.482 ms
  4  70.169.73.25 (70.169.73.25)  16.301 ms  16.329 ms  14.498 ms
  5  paltbbrj01-so000.0.r2.pt.cox.net (68.1.2.157)  34.148 ms  51.564  
ms  38.473 ms
  6  216.239.49.250 (216.239.49.250)  50.373 ms  42.890 ms  38.749 ms
  7  209.85.249.140 (209.85.249.140)  107.789 ms  94.060 ms  105.675 ms
  8  66.249.95.148 (66.249.95.148)  92.287 ms  91.292 ms  152.044 ms
  9  72.14.236.200 (72.14.236.200)  94.061 ms 64.233.175.171  
(64.233.175.171)  90.754 ms  90.882 ms
10  216.239.48.190 (216.239.48.190)  97.489 ms 216.239.49.214  
(216.239.49.214)  94.027 ms  97.399 ms
11  od-in-f83.google.com (64.233.161.83)  97.126 ms  93.104 ms  92.153  
ms
SwampThing-2:~ johnson$

--
Bruce Johnson

"No matter where you go, there you are", B. Banzai


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Re: Where did the Speed Go?

[Charles Davis]

On Oct 17, 2008, at 8:38 PM, Wilton Shaw wrote:

>
> On Oct 17, 2008, at 6:47 PM, Bruce Johnson wrote:
>
>>
>>
>> On Oct 17, 2008, at 2:12 PM, Wilton Shaw wrote:
>>
>>>
>>> I launched Terminal,issued the two commands,copied the results  
>>> to my
>>> monitor screen,
>>
>> ???
>>
>>
>>> but I can't figure out how to attach it to this email.
>>
>> Copy from terminal, paste into email message.
>>
>> Terminal allows full copy/paste
>>  
>   You tell me this works and I believe you, But it doesn't work for  
> me. I can copy from terminal to my screen, but the word "Paste"  
> always remains gray so I can't connect from copy to email.



Even when you have an E-Mail message started in 'Mail' ???
And are on the composition screen for the E-Mail Message. 

Chuck D.
>
>>
>> -- 
>> Bruce Johnson
>> University of Arizona
>> College of Pharmacy
>> Information Technology Group
>>
>> Institutions do not have opinions, merely customs
>>
>>
>>
>>
>>
>
> Wilton Shaw
> [EMAIL PROTECTED]
>


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Re: Where did the Speed Go?

[Wilton Shaw]

On Oct 17, 2008, at 6:47 PM, Bruce Johnson wrote:

>
>
> On Oct 17, 2008, at 2:12 PM, Wilton Shaw wrote:
>
>>
>>  I launched Terminal,issued the two commands,copied the results to my
>> monitor screen,
>
> ???
>
>
>> but I can't figure out how to attach it to this email.
>
> Copy from terminal, paste into email message.
>
> Terminal allows full copy/paste
>   
You tell me this works and I believe you, But it doesn't work for me.  
I can copy from terminal to my screen, but the word "Paste" always  
remains gray so I can't connect from copy to email.
>
> -- 
> Bruce Johnson
> University of Arizona
> College of Pharmacy
> Information Technology Group
>
> Institutions do not have opinions, merely customs
>
>
>
> >

Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Bruce Johnson]

On Oct 17, 2008, at 2:12 PM, Wilton Shaw wrote:

>
>   I launched Terminal,issued the two commands,copied the results to my
> monitor screen,

???


> but I can't figure out how to attach it to this email.

Copy from terminal, paste into email message.

Terminal allows full copy/paste

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs



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Re: Where did the Speed Go?

[Wilton Shaw]

On Oct 12, 2008, at 12:18 AM, Dan wrote:

>
>
>
> Launch Terminal.app and issue these two commands, then copy the full
> results and paste 'em into a reply here:
>
>   dig www.google.com
>
>   traceroute www.google.com

>
>   Dan,

I launched Terminal,issued the two commands,copied the results to my  
monitor screen, but I can't figure out how to attach it to this email.
>
> HTH,
> - Dan.
> -- 
> - Psychoceramic Emeritus; South Jersey, USA, Earth
>
> >

Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed go -Part two

[Bruce Johnson]

On Oct 16, 2008, at 3:51 PM, Wilton Shaw wrote:

> Hello,
>
> Since I can't add speed to my computer even though I've recently
> eliminated lots of programs I don't use and followed other suggestions
> you have sent me, could I do this?
> Buy a new external HD, start with my installation OS  CD and slowly
> add programs until I find one that slows my program down?

Programs sitting on your computer cannot slow things down, only  
running them, so deleting programs you don't use will not help speed  
things up, unless they were running at the time.

Computers run slowly for only a handful of reasons:

They're starved for memory, for disk space, for network bandwidth, or  
CPU. SOMETHING is making them wait. When the wait is long enough, OS X  
pops up the SPOD to let you know.

Lets start by completely identifying the problem:

when you mean 'slow' do you mean performing a certain task or general  
unresponsiveness? Faster first thing after restarting or just slow all  
the time?

Is it a specific program that you're noticing the problem with? (Note:  
this is often not the culprit, merely the sentinel case. I've been  
told by people "I have a Word problem, my computer is really slow when  
I use it." Go to their desk, and they use Word 99.9% of the time.  
Problem is the OS, it's just that they notice it using Word. )

If you use a variety of programs, and the problem mainly manifest  
itself using one program or a class of programs (Video editors,  
internet applications, etc) this can identify issues that may be the  
culprit: If all your internet apps are sluggish, that would indicate  
networking issues as a likely culprit.

How many applications do you normally keep running at a time? (Note:  
under OSX this is much less of a problem, unless you're very low on  
disk space)

What has changed since it was fast? (Note: if your answer is 'nothing  
since I upgraded to a faster computer', consider that the slowness may  
be, in part, psychological...the computer doesn't seem as fast because  
you've gotten used to it, as opposed to when you first got it...it has  
happened to me I went from an 800 MhZ G4 to a 2.1Ghz intel iMac..this  
thing was mind-bogglingly fast, 'teh snappy' leaking all out and onto  
the floor it was so fast. Now a year and a half later? It's the iMac.  
I spend time drumming my fingers waiting for it to do stuff sometimes.  
The computer is just as fast as it was before, it's just that I've  
grown accustomed to it's power and now do stuff I couldn't think of  
before, like running two VM's at a time. ;-)

Places to look for problems (this will likely include advice you've  
already been given):

Activity monitor: select All processes in the Activity window, and  
sort by CPU and Memory. Note particular hogs of either. (if your  
computer isn't doing much, Activity Monitor will likely go on up to  
the top)

CPU% utilization over %30-%40 is big-time CPU hogging. If the  
application is working normally (FCP, iMovie or the like) the solution  
is pretty much 'Get a faster computer'...your computer is working as  
hard as it can, it can't go any faster.

Memory usage. Look at the Free Memory slice in the memory usage pane.  
If it's very small, things will start slowing down, particularly if  
you have numerous applications running (not just open, but actively  
doing things) at the same time. Solution: stop doing so many things at  
once, restart the big memory users to see if it's a memory leak  
(notorious with Safari and flash, in particular) or get more memory.

Start the console applications, watch the error messages. If a certain  
application or system interface is spewing error messages while it's  
being slow, that could point to a broken application, or hardware issue.

I had a B&W that was plugged into an Apple ADC display with a failing  
USB hub. The system would slow donw and come to a halt, it seemed,  
although the mouse would still track. After 20-30 seconds, the system  
would 'catch up' to anything down during the slowdown. When this was  
happening, the system log was being flooded with USB port errors.

Start in safe mode, particularly in 10.4 or 10.5, this clears a lot of  
gunk out in the form of font and system caches.

Scour your fonts for damaged or corrupted ones, using FontBook.

Use Onyx Macjanitor or a similar app to purge the logs.

Create a new test user. Log on as this user and use the system for a  
while. If you experience the same issues, it's a systemic problem,  
possibly a corrupted system install, an incipient hardware failure or  
a simple case of "computer just ain't up to the task".

If the problems go away, then the issues is something associated with  
your usual login account: a startup item, local fonts, program caches,  
preferences something like that.

If ll else fails, a complete system rebuild like yours may actually be  
necessary, sometimes gremlins can get in and just wreak havok on the  
system...but this is WAAAY less likely

Re: Where did the Speed Go?

[insightinmind]

On Oct 17, 2008, at 2:29 AM, Dan wrote:

>
> At 11:39 PM -0400 10/16/2008, insightinmind wrote:
>> inhouse-9500:~ billconnelly$ dig www.google.com
>>
>> ;; Query time: 61 msec
>> ;; SERVER: 192.168.1.1#53(192.168.1.1)
>> ;; WHEN: Thu Oct 16 23:36:20 2008
>
> A 61ms dns response is a bit slow.
>
> Try this command:
>
>dig @4.2.2.1 www.google.com
>
> If the time it reports is a lot lower, then add 4.2.2.1 and 4.2.2.2
> to your domain name server address list, in the Network system
> preferences.
>
>> inhouse-9500:~ billconnelly$ traceroute www.speakeasy.net
>> traceroute to www.speakeasy.net (69.17.117.156), 64 hops max, 40 byte
>> packets
>>   1  dslrouter (192.168.1.1)  2.136 ms  0.702 ms  0.610 ms
>>   2  * *
>
> You need to let that run longer.  There should be a dozen or so lines
> there.  Um, try tracing to phl.speakeasy.net instead.

Apologies ... proper results below ...

>
> You're in the Lynchburg VA region?


Yes ...

Last login: Fri Oct 17 06:55:46 on console
Welcome to Darwin!
inhouse-9500:~ billconnelly$ dig @4.2.2.1 www.google.com

; <<>> DiG 9.3.5-P2 <<>> @4.2.2.1 www.google.com
; (1 server found)
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23910
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.google.com.IN  A

;; ANSWER SECTION:
www.google.com. 10843   IN  CNAME   www.l.google.com.
www.l.google.com.   146 IN  A   209.85.173.147
www.l.google.com.   146 IN  A   209.85.173.99
www.l.google.com.   146 IN  A   209.85.173.103
www.l.google.com.   146 IN  A   209.85.173.104

;; Query time: 159 msec
;; SERVER: 4.2.2.1#53(4.2.2.1)
;; WHEN: Fri Oct 17 07:00:54 2008
;; MSG SIZE  rcvd: 116

inhouse-9500:~ billconnelly$ traceroute phl.speakeasy.net
traceroute to phl.speakeasy.net (66.92.224.2), 64 hops max, 40 byte  
packets
  1  dslrouter (192.168.1.1)  3.818 ms  3.317 ms  2.936 ms
  2  * * *
  3  * * *
  4  * * *
  5  * * *
  6  * * *
  7  * * *
  8  * * *
  9  * * *
10  * * *
11  * * *
12  phl.speakeasy.net (66.92.224.2)  70.848 ms  41.584 ms  47.640 ms
inhouse-9500:~ billconnelly$

After which www.speakeasy.net/speedtest reports 736/133.

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Where did the Speed Go?

[Dan]

At 11:39 PM -0400 10/16/2008, insightinmind wrote:
>inhouse-9500:~ billconnelly$ dig www.google.com
>
>;; Query time: 61 msec
>;; SERVER: 192.168.1.1#53(192.168.1.1)
>;; WHEN: Thu Oct 16 23:36:20 2008

A 61ms dns response is a bit slow.

Try this command:

   dig @4.2.2.1 www.google.com

If the time it reports is a lot lower, then add 4.2.2.1 and 4.2.2.2 
to your domain name server address list, in the Network system 
preferences.

>inhouse-9500:~ billconnelly$ traceroute www.speakeasy.net
>traceroute to www.speakeasy.net (69.17.117.156), 64 hops max, 40 byte 
>packets
>   1  dslrouter (192.168.1.1)  2.136 ms  0.702 ms  0.610 ms
>   2  * *

You need to let that run longer.  There should be a dozen or so lines 
there.  Um, try tracing to phl.speakeasy.net instead.

You're in the Lynchburg VA region?

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[insightinmind]

On Oct 16, 2008, at 10:45 PM, Dan wrote:

>
> At 10:37 PM -0400 10/16/2008, insightinmind wrote:
>>>
>>>  dig www.google.com
>>>  traceroute www.speakeasy.net
>>
>> didn't understand what you wanted above ... a Google
>> Search with "dig" and a speed test on Speakeasy?
>
> No.  I wanted the above two commands typed into Terminal, then
> provide the results here.
>
> The dig command tests your DNS servers; the domain being looked up
> can be anything.  The traceroute shows me the path between you and
> Speakeasy, with timings at each step.  With that information, we can
> usually figure out where the slow-down is occurring... then decide
> how to approach fixing it.
>
> Those are essentially the same types of tests that the Verizon tech
> ran.  But he's concerned with only your connectivity within Verizon's
> network.  I want to examine the whole picture -- the path through the
> network, through Verizon's network, into your home, into your Mac.



OIC


Last login: Thu Oct 16 23:33:42 on console
Welcome to Darwin!
inhouse-9500:~ billconnelly$ dig www.google.com

; <<>> DiG 9.3.5-P2 <<>> www.google.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59231
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.google.com.IN  A

;; ANSWER SECTION:
www.google.com. 104551  IN  CNAME   www.l.google.com.
www.l.google.com.   47  IN  A   64.233.169.147
www.l.google.com.   47  IN  A   64.233.169.104
www.l.google.com.   47  IN  A   64.233.169.99
www.l.google.com.   47  IN  A   64.233.169.103

;; Query time: 61 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Thu Oct 16 23:36:20 2008
;; MSG SIZE  rcvd: 116

inhouse-9500:~ billconnelly$ traceroute www.speakeasy.net
traceroute to www.speakeasy.net (69.17.117.156), 64 hops max, 40 byte  
packets
  1  dslrouter (192.168.1.1)  2.136 ms  0.702 ms  0.610 ms
  2  * *



Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Where did the Speed Go?

[Dan]

At 10:37 PM -0400 10/16/2008, insightinmind wrote:
>  >
>>  dig www.google.com
>>  traceroute www.speakeasy.net
>
>didn't understand what you wanted above ... a Google 
>Search with "dig" and a speed test on Speakeasy?

No.  I wanted the above two commands typed into Terminal, then 
provide the results here.

The dig command tests your DNS servers; the domain being looked up 
can be anything.  The traceroute shows me the path between you and 
Speakeasy, with timings at each step.  With that information, we can 
usually figure out where the slow-down is occurring... then decide 
how to approach fixing it.

Those are essentially the same types of tests that the Verizon tech 
ran.  But he's concerned with only your connectivity within Verizon's 
network.  I want to examine the whole picture -- the path through the 
network, through Verizon's network, into your home, into your Mac.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[insightinmind]

>
> dig www.google.com
> traceroute www.speakeasy.net
>
>> ... having solved a similar service problem last year by them
>> volunteering to switch the IP address to one that is not being used
>> as much ... but they're quite agitated these days ...
>
> Switching to a different subnet usually doesn't mean much, unless
> they're providing alternate routing also.


That's what they did a few years ago ... assigned a different range  
of IP addresses that would be automatically assigned to this area  
(Lynchburg).

I called just now, and they went through a lengthy process, including  
getting me to restart my modem ... then the speed went back up (new  
IP address) ...

Then ... they said there was nothing they could do, because the speed  
was back up.

I feel I have invaded this thread ... but the problem sounded the same.

I'll retreat ... didn't understand what you wanted above ... a Google  
Search with "dig" and a speed test on Speakeasy?

Its back up to:



Speakeasy — Speed Test
Test your internet connection speed!

By measuring the download and upload rate from the following  
locations you are able to accurately measure your current line  
throughput or internet connection speed.
Last Result:
Download Speed: 733 kbps (91.6 KB/sec transfer rate)
Upload Speed: 125 kbps (15.6 KB/sec transfer rate)



So I'll retreat.


Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Where did the Speed Go?

[Dan]

At 9:54 PM -0400 10/16/2008, insightinmind wrote:
>Tonight I am getting 544 / 126 ... and everything downloaded is 
>slow. I was going to call verizon, because I think it's on their end

Let's see exactly where the problem is.  Show me the results of

dig www.google.com
traceroute www.speakeasy.net

>... having solved a similar service problem last year by them 
>volunteering to switch the IP address to one that is not being used 
>as much ... but they're quite agitated these days ...

Switching to a different subnet usually doesn't mean much, unless 
they're providing alternate routing also.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed go -Part two

[Dan]

At 7:09 PM -0400 10/16/2008, Wilton Shaw wrote:
>Since I can't add speed to my computer even though I've 
>recently eliminated lots of programs I don't use and followed other 
>suggestions you have sent me, could I do this?  Buy a new external 
>HD, start with my installation OS  CD and slowly add programs until 
>I find one that slows my program down?

This sounds to me like you're ripping things out of your car's engine 
without first checking to see if you have a flat tire.  Not good.

Please stick to the original thread.  Provide the information 
requested.  Let's figure out what is causing the problem before 
destroying more of your system.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[Dan]

Title: Re: Where did the Speed Go?



At 5:22 PM -0400 10/11/2008, Wilton Shaw wrote:


eMac, using OS 10.5.5.
[Verizon ADSL 864/160]


Run a speed test here and tell us the
results:
<http://www.speakeasy.net/speedtest/>


This speed test says
731/128.

Good.  That's a decent percentage of your rated caps - so
your thoughput is good.

The problem seems to occur with with
anything I try to do. It does it with both Safari and
Firefos.
[tried clearing caches]

Ok.  Now we need to see if your DNS is working correctly,
hence the dig and traceroute commands described below:


Launch Terminal.app and issue these two
commands, then copy the full
results and paste 'em into a reply
here:

  dig www.google.com
 traceroute www.google.com


- Dan.
-- 

- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[insightinmind]

>
>   
>> Run a speed test here and tell us the results:
>> 
>>
>   This speed test says 731/128. I called Verizon and had them check  
> my spees. They said it was 864/160.
>
>   I will send some more answere as soon as possible.
>
>
>>
>

Usually, I get the same / similar Speed Test results, also have  
verizon dsl.

But

Tonight I am getting 544 / 126 ... and everything downloaded is slow.  
I was going to call verizon, because I think it's on their end ...  
having solved a similar service problem last year by them  
volunteering to switch the IP address to one that is not being used  
as much ... but they're quite agitated these days ...

Have you tried moving your ethernet cable to a different port, if  
you're connected hard-wired to the DSL modem/router? Sometimes a  
multiport router will acquire a bad port ... or so I've experienced.

Although, since your Down/Up speeds look alright, I'm not sure you're  
connected to a failing ethernet port.

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Where did the Speed go -Part two

[Wilton Shaw]

Hello,

Since I can't add speed to my computer even though I've recently  
eliminated lots of programs I don't use and followed other suggestions  
you have sent me, could I do this?
Buy a new external HD, start with my installation OS  CD and slowly  
add programs until I find one that slows my program down?
Thanks

Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Wilton Shaw]

On Oct 12, 2008, at 12:18 AM, Dan wrote:

>
> At 5:22 PM -0400 10/11/2008, Wilton Shaw wrote:
>> eMac, using OS 10.5.5.
>> Verizon DHL
>
> Is this ADSL -- you can use the internet while you talk on the
> telephone, or some other versions?
> What speed service, downstream and up?
>
Thanks for all suggestios about my problem. I have had sickness  
lately and haven;t been answering my emails. I will try to answer the  
specific questione you have asked.
Yes, this is ADSL  I can use the internet and talk on the telephome at  
the same time.

>> things have slowed way down.
>
> We're going to need specifics.  "things" covers a lot.  Does the
> problem occur with other applications, or just Safari?  What about
> with Firefox?
>
The problem seems to occur with with anything I try to do. It does it  
with both Safari and Firefos.
By the way, I seem to have done something I should't have because all  
the words I am now typing appear with a red line under them.
>> When I open Safari I have to wait 20 or more seconds for the home
>> page to open. When I try to open any other page, the blue ribbon at
>> the top of the page takes 20 to 60 seconds to cross from left to
>> right to reach a point that activates any movement.
>
> Have you tried clearing Safari's cache and website icons?
>
I have cleared the cache. I'm not sure about how to clear the website  
icons.

> Does this delay seem to be while the browser is trying to find the
> site, or while it's obtaining data from it?  Look at the bottom of
> the window - is it "stuck" saying contacting or connecting or ...?
>
I would say mostly both, trying to find the site and while obtaining  
data from it. For example, if I click on Bookmarks, the window opens  
immediately but trying to open "Banking" takes time.


> Run a speed test here and tell us the results:
> 
>
This speed test says 731/128. I called Verizon and had them check my  
spees. They said it was 864/160.

I will send some more answere as soon as possible.


> Launch Terminal.app and issue these two commands, then copy the full
> results and paste 'em into a reply here:
>
>   dig www.google.com
>
>   traceroute www.google.com
>
>
> HTH,
> - Dan.
> -- 
> - Psychoceramic Emeritus; South Jersey, USA, Earth
>
>
>

Wilton Shaw
[EMAIL PROTECTED]






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Where did the Speed go -Part two

[Wilton Shaw]

Hello,

Since I can't add speed to my computer even though I've recently  
eliminated lots of programs I don't use and followed other suggestions  
you have sent me, could I do this?
Buy a new external HD, start with my installation OS  CD and slowly  
add programs until I find one that slows my program down?
Thanks

Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Wilton Shaw]

On Oct 12, 2008, at 12:18 AM, Dan wrote:

>
> At 5:22 PM -0400 10/11/2008, Wilton Shaw wrote:
>> eMac, using OS 10.5.5.
>> Verizon DHL
>
> Is this ADSL -- you can use the internet while you talk on the
> telephone, or some other versions?
> What speed service, downstream and up?
>
Thanks for all suggestios about my problem. I have had sickness  
lately and haven;t been answering my emails. I will try to answer the  
specific questione you have asked.
Yes, this is ADSL  I can use the internet and talk on the telephome at  
the same time.

>> things have slowed way down.
>
> We're going to need specifics.  "things" covers a lot.  Does the
> problem occur with other applications, or just Safari?  What about
> with Firefox?
>
The problem seems to occur with with anything I try to do. It does it  
with both Safari and Firefos.
By the way, I seem to have done something I should't have because all  
the words I am now typing appear with a red line under them.
>> When I open Safari I have to wait 20 or more seconds for the home
>> page to open. When I try to open any other page, the blue ribbon at
>> the top of the page takes 20 to 60 seconds to cross from left to
>> right to reach a point that activates any movement.
>
> Have you tried clearing Safari's cache and website icons?
>
I have cleared the cache. I'm not sure about how to clear the website  
icons.

> Does this delay seem to be while the browser is trying to find the
> site, or while it's obtaining data from it?  Look at the bottom of
> the window - is it "stuck" saying contacting or connecting or ...?
>
I would say mostly both, trying to find the site and while obtaining  
data from it. For example, if I click on Bookmarks, the window opens  
immediately but trying to open "Banking" takes time.


> Run a speed test here and tell us the results:
> 
>
This speed test says 731/128. I called Verizon and had them check my  
spees. They said it was 864/160.

I will send some more answere as soon as possible.


> Launch Terminal.app and issue these two commands, then copy the full
> results and paste 'em into a reply here:
>
>   dig www.google.com
>
>   traceroute www.google.com
>
>
> HTH,
> - Dan.
> -- 
> - Psychoceramic Emeritus; South Jersey, USA, Earth
>
> >

Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Dan]

At 12:17 PM -0400 10/12/2008, insightinmind wrote:
>This is what verizon told me last night: "if you have 2 computers 
>using the same verizon DSL connection, Verizon will cut your speed in
>half".

Sorry.  I don't buy it.  I know how Verizon's network works.  They DO 
NOT reduce customer caps because they have more than one computer. 
EVER.  There are a myriad of reasons for poor throughput, all of 
which have specific solutions.  It just takes some effort to diagnose 
it.

Did you get any sort of ticket number from Verizon when you called? 
If you can provide, I can forward it to a local manager who can have 
that person "corrected" then initiate whatever investigation toward 
your difficulty is necessary.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[insightinmind]

On Oct 12, 2008, at 12:09 PM, Dan wrote:
>
> No.  That is total BS.
>
> If YOU are having difficulty with your throughput, then please start
> a new thread describing YOUR details.
>
> As to THIS thread, we still don't have enough information from the OP
> to even begin to figure out what is causing the HIS problem.
>
>
This is what verizon told me last night: "if you have 2 computers  
using the same verizon DSL connection, Verizon will cut your speed in  
half".

Maybe HIS has 2 computers?

Get snippy with someone else ...

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Where did the Speed Go?

[Dan]

At 7:34 AM -0400 10/12/2008, insightinmind wrote:
>Verizon Tech told me late last night, if:
>
>"you have 2 computers using the same verizon DSL connection, they 
>will cut your speed in half".
>
>That makes "sense".

No.  That is total BS.

If YOU are having difficulty with your throughput, then please start 
a new thread describing YOUR details.

As to THIS thread, we still don't have enough information from the OP 
to even begin to figure out what is causing the HIS problem.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[Richard Ramsowr]

Thanks for the tip...

Great little service site, I going to link my business web site to it  
as a value added service to my clients

Yours


Richard Ramsowr
Principle
Genesis\Fusion







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Re: Where did the Speed Go?

[insightinmind]

Verizon Tech told me late last night, if:

"you have 2 computers using the same verizon DSL connection, they  
will cut your speed in half".

That makes "sense".

They went up in price this year ... guess cutting the service you've  
had with them for years, in half, makes sense.

While they're talking so fast you cannot get a word in edgewise ...

LOL.

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Where did the Speed Go?

[Dan]

At 5:22 PM -0400 10/11/2008, Wilton Shaw wrote:
>eMac, using OS 10.5.5.
>Verizon DHL

Is this ADSL -- you can use the internet while you talk on the 
telephone, or some other versions?
What speed service, downstream and up?

>things have slowed way down.

We're going to need specifics.  "things" covers a lot.  Does the 
problem occur with other applications, or just Safari?  What about 
with Firefox?

>When I open Safari I have to wait 20 or more seconds for the home 
>page to open. When I try to open any other page, the blue ribbon at 
>the top of the page takes 20 to 60 seconds to cross from left to 
>right to reach a point that activates any movement.

Have you tried clearing Safari's cache and website icons?

Does this delay seem to be while the browser is trying to find the 
site, or while it's obtaining data from it?  Look at the bottom of 
the window - is it "stuck" saying contacting or connecting or ...?

Run a speed test here and tell us the results:


Launch Terminal.app and issue these two commands, then copy the full 
results and paste 'em into a reply here:

   dig www.google.com

   traceroute www.google.com


HTH,
- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Where did the Speed Go?

[insightinmind]

On Oct 11, 2008, at 7:43 PM, insightinmind wrote:

>
>> But a call to verizon tech service wouldn't hurt ...
>>
>>
> 1 800 567 - 6789
>

And some of the service reps are on crack  ...


>> Bill Connelly
>> artsite: http://mysite.verizon.net/moonstoneartstudio
>> myspace: http://www.myspace.com/moonstoneartstudio
>>
>
>
> >

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Where did the Speed Go?

[insightinmind]

> But a call to verizon tech service wouldn't hurt ...
>
>
1 800 567 - 6789

> Bill Connelly
> artsite: http://mysite.verizon.net/moonstoneartstudio
> myspace: http://www.myspace.com/moonstoneartstudio
>


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Re: Where did the Speed Go?

[Lyle Syverson]

On Oct 11, 2008, at 5:22 PM, Wilton Shaw wrote:

 > Hello,
 > About a year or so ago, I upgraded my internet speed to Verizon DHL
 > and noticed a considerable improvement. Recently, things have slowed
 > way down. When I open Safari I have to wait 20 or more seconds for
 > the home page to open. When I try to open any other page, the blue
 > ribbon at the top of the page takes 20 to 60 seconds to cross from
 > left to right to reach a point that activates any movement.
 > Any suggestions as to what has happened?
 > I have an eMac, using OS 10.5.5.

Two other things to try if Safari is slow:

1. Safari will open faster if you set it to bring up a blank page at
startup.  (See preferences)

2. If you are using a third party Ad Blocker such as SarfariBlock try
disabling it.  The ad blocker can really slow down down the rendering
of pages.

Lyle Syverson


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Re: Where did the Speed Go?

[insightinmind]

On Oct 11, 2008, at 5:22 PM, Wilton Shaw wrote:

>   Hello,
>   About a year or so ago, I upgraded my internet speed to Verizon  
> DHL and noticed a considerable improvement. Recently, things have  
> slowed way down. When I open Safari I have to wait 20 or more  
> seconds for the home page to open. When I try to open any other  
> page, the blue ribbon at the top of the page takes 20 to 60 seconds  
> to cross from left to right to reach a point that activates any  
> movement.
> Any suggestions as to what has happened?
> I have an eMac, using OS 10.5.5.
> Thanks
>
>
> Wilton Shaw
> [EMAIL PROTECTED]
>


I also have verizon dsl ... and they have been dropping my speed by  
almost half from time to time for the last month or so ...

We might need to call them and have them assign a better ISP URL or  
whatever its called, to re-assign us to the better service.

Terribly annoying ... and somewhat "verizon".

All I need to do is turn off the modem ... wait about 20 seconds and  
start it back again. The connection usually moves back to top speed  
864 / 160 ...

But a call to verizon tech service wouldn't hurt ...


Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Where did the Speed Go?

[Wilton Shaw]

Hello,
About a year or so ago, I upgraded my internet speed to Verizon DHL  
and noticed a considerable improvement. Recently, things have slowed  
way down. When I open Safari I have to wait 20 or more seconds for the  
home page to open. When I try to open any other page, the blue ribbon  
at the top of the page takes 20 to 60 seconds to cross from left to  
right to reach a point that activates any movement.
Any suggestions as to what has happened?
I have an eMac, using OS 10.5.5.
Thanks


Wilton Shaw
[EMAIL PROTECTED]




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Re: Where did the Speed Go?

[Jeffrey Engle]

do you mean DSL? if you have a DSL modem, unplug it from the wall,  
wait 5 mins and plug it back in. You might also check into upgrading  
the modems firmware. Jeff
On Oct 11, 2008, at 2:22 PM, Wilton Shaw wrote:

>   Hello,
>   About a year or so ago, I upgraded my internet speed to Verizon DHL  
> and noticed a considerable improvement. Recently, things have slowed  
> way down. When I open Safari I have to wait 20 or more seconds for  
> the home page to open. When I try to open any other page, the blue  
> ribbon at the top of the page takes 20 to 60 seconds to cross from  
> left to right to reach a point that activates any movement.
> Any suggestions as to what has happened?
> I have an eMac, using OS 10.5.5.
> Thanks
>
>
> Wilton Shaw
> [EMAIL PROTECTED]
>
>
>
>
> >


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