Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

Guys, thank you for the kindness.
I'm now getting somewhere.
Sorry I was such a pain.

Please point people with difficult questions to
https://productforums.google.com






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(Minder storend kan ik hem helaas niet maken)


On Tue, Sep 8, 2015 at 6:19 PM, || ΣΖΟ ||  wrote:

> thanks Zack,
>
> Ok when you are able to log in and then are still aware of where Google
> hides the stuff.
> But for someone who gets locked out 100% that still would not work.
>
> I used the feedback option in adsense the other day , but without feedback
> to me it still feels like writing on a wall in a dark alley.
>
>
>
>
> *Disclaimer*
> De informatie in dit e-mailbericht is alleen bestemd voor de
> geadresseerde. Gebruik door anderen is verboden. Als dit bericht niet voor
> u bestemd is, wordt u verzocht dit aan de afzender te melden. De afzender
> kan niet garanderen dat dit bericht juist, tijdig, volledig en virusvrij
> wordt overgebracht en kan hiervoor niet aansprakelijk worden gesteld.
> Externe e-mail wordt niet gebruikt voor het aangaan van verplichtingen.
>
> The information in this e-mail is intended solely for the addressee. Use
> is prohibited by others. If this message is not intended for you, you are
> requested to inform the sender. The sender can not guarantee that this
> message correctly, timely, fully and freely transmitted virus and can not
> be held responsible. External e-mail is not used for entering into
> commitments.
>
> (Minder storend kan ik hem helaas niet maken)
>
>
> On Mon, Sep 7, 2015 at 2:08 AM, Jeff Grossman  wrote:
>
>> I just did a Google Search for "Gmail Support" and the first link was the
>> Gmail Help Page (https://support.google.com/mail/?hl=en#topic=3394144).
>> That page offers lots of helpful links.  On the right side of that page is
>> a link that says Help Forum (
>> https://productforums.google.com/forum/#!forum/gmail) which sends you to
>> the official Gmail support page.  With two clicks you should have been able
>> to find the official Gmail support page.  I'm not sure if Google
>> representatives are active on that page, but I would venture to guess that
>> they do.
>>
>> I don't agree that Google should give away direct support for their free
>> products.  Find me another company that offers free direct support for a
>> free product they are offering.  You are going to be hard pressed to find
>> something like that.
>>
>> We have a pretty nice group of friendly users on this list that are
>> always willing to offer assistance.  But, the person with the issue needs
>> to understand that we are just users like they are they need to give as
>> much information about the problem as they can so we can help.  It is all
>> in how the question is presented.
>>
>> Jeff
>>
>> On Sun, Sep 6, 2015 at 4:38 AM, || ΣΖΟ ||  wrote:
>>
>>> And if you do search for 'gmail support' do you then find any real
>>> support?
>>> Where you can ask a real question to a real person?
>>>
>>> All the links I get send you around in circles.
>>>
>>>
>>> So you really think that someone who is pissed and looking for support
>>> for a long time will even bother to search for and read a whole page of
>>> yadda yadda?
>>> Really? Sure the rules where there, I never came across them, I didn't
>>> even know there where rules.
>>>
>>> And ok they are now a great thing to put me in a corner.
>>> With many BILLIONS of ads in all those hundreds of millions of Gmail
>>> accounts there sure will be a budget for support.
>>> And the ads are not the only thing google uses to monetise on its users.
>>> So I'm sorry, I don't agree. With all the 'automated self support' they
>>> offer there for sure should be room for questions that the support system
>>> didn't cover
>>>
>>> With all the money and technology that google has in house you don't
>>> have to make an excuse for them to not being able to do this and use money
>>> as a reason.   $5/month is just fee to remove ads distractions. So they
>>> should be just as happy with the money they now make with the ads in the
>>> accounts.
>>>
>>>
>>> But ok, you made your point. Though I do hope that somehow google 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

thanks Zack,

Ok when you are able to log in and then are still aware of where Google
hides the stuff.
But for someone who gets locked out 100% that still would not work.

I used the feedback option in adsense the other day , but without feedback
to me it still feels like writing on a wall in a dark alley.




*Disclaimer*
De informatie in dit e-mailbericht is alleen bestemd voor de geadresseerde.
Gebruik door anderen is verboden. Als dit bericht niet voor u bestemd is,
wordt u verzocht dit aan de afzender te melden. De afzender kan niet
garanderen dat dit bericht juist, tijdig, volledig en virusvrij wordt
overgebracht en kan hiervoor niet aansprakelijk worden gesteld. Externe
e-mail wordt niet gebruikt voor het aangaan van verplichtingen.

The information in this e-mail is intended solely for the addressee. Use is
prohibited by others. If this message is not intended for you, you are
requested to inform the sender. The sender can not guarantee that this
message correctly, timely, fully and freely transmitted virus and can not
be held responsible. External e-mail is not used for entering into
commitments.

(Minder storend kan ik hem helaas niet maken)


On Mon, Sep 7, 2015 at 2:08 AM, Jeff Grossman  wrote:

> I just did a Google Search for "Gmail Support" and the first link was the
> Gmail Help Page (https://support.google.com/mail/?hl=en#topic=3394144).
> That page offers lots of helpful links.  On the right side of that page is
> a link that says Help Forum (
> https://productforums.google.com/forum/#!forum/gmail) which sends you to
> the official Gmail support page.  With two clicks you should have been able
> to find the official Gmail support page.  I'm not sure if Google
> representatives are active on that page, but I would venture to guess that
> they do.
>
> I don't agree that Google should give away direct support for their free
> products.  Find me another company that offers free direct support for a
> free product they are offering.  You are going to be hard pressed to find
> something like that.
>
> We have a pretty nice group of friendly users on this list that are always
> willing to offer assistance.  But, the person with the issue needs to
> understand that we are just users like they are they need to give as much
> information about the problem as they can so we can help.  It is all in how
> the question is presented.
>
> Jeff
>
> On Sun, Sep 6, 2015 at 4:38 AM, || ΣΖΟ ||  wrote:
>
>> And if you do search for 'gmail support' do you then find any real
>> support?
>> Where you can ask a real question to a real person?
>>
>> All the links I get send you around in circles.
>>
>>
>> So you really think that someone who is pissed and looking for support
>> for a long time will even bother to search for and read a whole page of
>> yadda yadda?
>> Really? Sure the rules where there, I never came across them, I didn't
>> even know there where rules.
>>
>> And ok they are now a great thing to put me in a corner.
>> With many BILLIONS of ads in all those hundreds of millions of Gmail
>> accounts there sure will be a budget for support.
>> And the ads are not the only thing google uses to monetise on its users.
>> So I'm sorry, I don't agree. With all the 'automated self support' they
>> offer there for sure should be room for questions that the support system
>> didn't cover
>>
>> With all the money and technology that google has in house you don't have
>> to make an excuse for them to not being able to do this and use money as a
>> reason.   $5/month is just fee to remove ads distractions. So they should
>> be just as happy with the money they now make with the ads in the accounts.
>>
>>
>> But ok, you made your point. Though I do hope that somehow google looks
>> into this and finds a decent solution.
>> Even Chinese websites have better support... It's also a mess, but they
>> at least managed to offer real support. Even for non critical questions.
>>
>> Now don't say that manpower is cheaper there...  :-)  It is, but that's
>> not the point.
>>
>>
>>
>>
>>
>>
>>
>>
>> *Disclaimer*
>> De informatie in dit e-mailbericht is alleen bestemd voor de
>> geadresseerde. Gebruik door anderen is verboden. Als dit bericht niet voor
>> u bestemd is, wordt u verzocht dit aan de afzender te melden. De afzender
>> kan niet garanderen dat dit bericht juist, tijdig, volledig en virusvrij
>> wordt overgebracht en kan hiervoor niet aansprakelijk worden gesteld.
>> Externe e-mail wordt niet gebruikt voor het aangaan van verplichtingen.
>>
>> The information in this e-mail is intended solely for the addressee. Use
>> is prohibited by others. If this message is not intended for you, you are
>> requested to inform the sender. The sender can not guarantee that this
>> message correctly, timely, fully and freely transmitted virus and can not
>> be held responsible. External e-mail is not used for entering into
>> commitments.
>>
>> (Minder storend kan ik hem helaas niet 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Jeff Grossman]

I just did a Google Search for "Gmail Support" and the first link was the
Gmail Help Page (https://support.google.com/mail/?hl=en#topic=3394144).
That page offers lots of helpful links.  On the right side of that page is
a link that says Help Forum (
https://productforums.google.com/forum/#!forum/gmail) which sends you to
the official Gmail support page.  With two clicks you should have been able
to find the official Gmail support page.  I'm not sure if Google
representatives are active on that page, but I would venture to guess that
they do.

I don't agree that Google should give away direct support for their free
products.  Find me another company that offers free direct support for a
free product they are offering.  You are going to be hard pressed to find
something like that.

We have a pretty nice group of friendly users on this list that are always
willing to offer assistance.  But, the person with the issue needs to
understand that we are just users like they are they need to give as much
information about the problem as they can so we can help.  It is all in how
the question is presented.

Jeff

On Sun, Sep 6, 2015 at 4:38 AM, || ΣΖΟ ||  wrote:

> And if you do search for 'gmail support' do you then find any real support?
> Where you can ask a real question to a real person?
>
> All the links I get send you around in circles.
>
>
> So you really think that someone who is pissed and looking for support for
> a long time will even bother to search for and read a whole page of yadda
> yadda?
> Really? Sure the rules where there, I never came across them, I didn't
> even know there where rules.
>
> And ok they are now a great thing to put me in a corner.
> With many BILLIONS of ads in all those hundreds of millions of Gmail
> accounts there sure will be a budget for support.
> And the ads are not the only thing google uses to monetise on its users.
> So I'm sorry, I don't agree. With all the 'automated self support' they
> offer there for sure should be room for questions that the support system
> didn't cover
>
> With all the money and technology that google has in house you don't have
> to make an excuse for them to not being able to do this and use money as a
> reason.   $5/month is just fee to remove ads distractions. So they should
> be just as happy with the money they now make with the ads in the accounts.
>
>
> But ok, you made your point. Though I do hope that somehow google looks
> into this and finds a decent solution.
> Even Chinese websites have better support... It's also a mess, but they at
> least managed to offer real support. Even for non critical questions.
>
> Now don't say that manpower is cheaper there...  :-)  It is, but that's
> not the point.
>
>
>
>
>
>
>
>
> *Disclaimer*
> De informatie in dit e-mailbericht is alleen bestemd voor de
> geadresseerde. Gebruik door anderen is verboden. Als dit bericht niet voor
> u bestemd is, wordt u verzocht dit aan de afzender te melden. De afzender
> kan niet garanderen dat dit bericht juist, tijdig, volledig en virusvrij
> wordt overgebracht en kan hiervoor niet aansprakelijk worden gesteld.
> Externe e-mail wordt niet gebruikt voor het aangaan van verplichtingen.
>
> The information in this e-mail is intended solely for the addressee. Use
> is prohibited by others. If this message is not intended for you, you are
> requested to inform the sender. The sender can not guarantee that this
> message correctly, timely, fully and freely transmitted virus and can not
> be held responsible. External e-mail is not used for entering into
> commitments.
>
> (Minder storend kan ik hem helaas niet maken)
>
>
> On Sat, Sep 5, 2015 at 9:42 PM, Marko Vukovic 
> wrote:
>
>>
>> On Sat, Sep 5, 2015 at 1:59 AM, || ΣΖΟ ||  wrote:
>>
>>> I'm no longer pissed, but Google still has room for improvements.
>>> It is not my fault that google has a lax approch when it comes to
>>> support.  For that reason I landed in the wrong forum...
>>>
>>
>> ​I don't know how you managed that, if I do a Google search for 'gmail
>> support', I do not get this group in the results​, at all.
>>
>>
>>> Sorry to be a burden, but i'm certainly not the last who will end up
>>> here by 'accident'
>>> And also not the last one who is going to be pissed ...
>>>
>>> I agree you can't help it either. but Google can... So lets hope that
>>> google reads along and looks for a solution so that other people don't HAVE
>>> to drop in by accident, pissed, cursing and ranting.
>>>
>>
>> ​I have been on this list for some years now, nobody has just dropped in
>> here by accident doing that.​
>>
>>
>> I have not noticed any tagline, but ok again, it was there somewhere.
>>> And in my email it is not.
>>>
>>
>> ​You might want to look at the list rules too.
>> ​https://groups.google.com/forum/#!topic/gmail-users/qxjXDb5zpP4
>>
>>
>>> So, it this issue was some kind of attack, then the person who did it
>>> had a bit of a 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

And if you do search for 'gmail support' do you then find any real support?
Where you can ask a real question to a real person?

All the links I get send you around in circles.


So you really think that someone who is pissed and looking for support for
a long time will even bother to search for and read a whole page of yadda
yadda?
Really? Sure the rules where there, I never came across them, I didn't even
know there where rules.

And ok they are now a great thing to put me in a corner.
With many BILLIONS of ads in all those hundreds of millions of Gmail
accounts there sure will be a budget for support.
And the ads are not the only thing google uses to monetise on its users. So
I'm sorry, I don't agree. With all the 'automated self support' they offer
there for sure should be room for questions that the support system didn't
cover

With all the money and technology that google has in house you don't have
to make an excuse for them to not being able to do this and use money as a
reason.   $5/month is just fee to remove ads distractions. So they should
be just as happy with the money they now make with the ads in the accounts.


But ok, you made your point. Though I do hope that somehow google looks
into this and finds a decent solution.
Even Chinese websites have better support... It's also a mess, but they at
least managed to offer real support. Even for non critical questions.

Now don't say that manpower is cheaper there...  :-)  It is, but that's not
the point.








*Disclaimer*
De informatie in dit e-mailbericht is alleen bestemd voor de geadresseerde.
Gebruik door anderen is verboden. Als dit bericht niet voor u bestemd is,
wordt u verzocht dit aan de afzender te melden. De afzender kan niet
garanderen dat dit bericht juist, tijdig, volledig en virusvrij wordt
overgebracht en kan hiervoor niet aansprakelijk worden gesteld. Externe
e-mail wordt niet gebruikt voor het aangaan van verplichtingen.

The information in this e-mail is intended solely for the addressee. Use is
prohibited by others. If this message is not intended for you, you are
requested to inform the sender. The sender can not guarantee that this
message correctly, timely, fully and freely transmitted virus and can not
be held responsible. External e-mail is not used for entering into
commitments.

(Minder storend kan ik hem helaas niet maken)


On Sat, Sep 5, 2015 at 9:42 PM, Marko Vukovic 
wrote:

>
> On Sat, Sep 5, 2015 at 1:59 AM, || ΣΖΟ ||  wrote:
>
>> I'm no longer pissed, but Google still has room for improvements.
>> It is not my fault that google has a lax approch when it comes to
>> support.  For that reason I landed in the wrong forum...
>>
>
> ​I don't know how you managed that, if I do a Google search for 'gmail
> support', I do not get this group in the results​, at all.
>
>
>> Sorry to be a burden, but i'm certainly not the last who will end up here
>> by 'accident'
>> And also not the last one who is going to be pissed ...
>>
>> I agree you can't help it either. but Google can... So lets hope that
>> google reads along and looks for a solution so that other people don't HAVE
>> to drop in by accident, pissed, cursing and ranting.
>>
>
> ​I have been on this list for some years now, nobody has just dropped in
> here by accident doing that.​
>
>
> I have not noticed any tagline, but ok again, it was there somewhere.
>> And in my email it is not.
>>
>
> ​You might want to look at the list rules too.
> ​https://groups.google.com/forum/#!topic/gmail-users/qxjXDb5zpP4
>
>
>> So, it this issue was some kind of attack, then the person who did it had
>> a bit of a succes...  But it would have been cooler if that person would
>> have send me an email. Now I still don't know why it happened.  And i could
>> then have looked to solve the problem.
>> Just like Google could have solved something if they would have been more
>> easy to reach. (May I call that evil?)
>>
>
> ​It's pretty simple. With hundreds of millions of free Gmail ​users, there
> is no way to offer direct support.
> ​For $5/month, you get direct support and no ads. I don't think that's too
> unreasonable.​
>
> --
> Marko
>
> --
> You received this message because you are subscribed to a topic in the
> Google Groups "Gmail-Users" group.
> To unsubscribe from this topic, visit
> https://groups.google.com/d/topic/gmail-users/fOm0jXq5CHQ/unsubscribe.
> To unsubscribe from this group and all its topics, send an email to
> gmail-users+unsubscr...@googlegroups.com.
> To post to this group, send email to gmail-users@googlegroups.com.
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> For more options, visit https://groups.google.com/d/optout.
>

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Zack (Doc)]

On Sun, Sep 6, 2015 at 7:38 AM, || ΣΖΟ ||  wrote:

> And if you do search for 'gmail support' do you then find any real support?
> Where you can ask a real question to a real person?
>
> All the links I get send you around in circles.
>

Well there's a difference.  I don't search for support.  I click the gear
icon and support is right there.  Why would I bother to go searching for
help when it's two clicks away?  Also, for your reference, I've used the
feedback link a few times, once at least to suggest a new feature (which
appeared within 3 weeks); and at least once for a login problem (which
disappeared in two days).  None of the times have I ever gotten a response,
nor have I asked for one.  I calmly and politely explained my problem, or
suggestion, and simply asked that it get fixed... and it did.

So you really think that someone who is pissed and looking for support for
> a long time will even bother to search for and read a whole page of yadda
> yadda?
> Really? Sure the rules where there, I never came across them, I didn't
> even know there where rules.
>

When you first joined the group, the main group page (
https://groups.google.com/forum/#!forum/gmail-users) had the tagline you
were told about at the top, and the very first post at the top of the list
is the rules.  Even if you've used e-mail ever since signing up for the
group, the visit to the group page and registration request had to happen
first.


> And ok they are now a great thing to put me in a corner.
> With many BILLIONS of ads in all those hundreds of millions of Gmail
> accounts there sure will be a budget for support.
> And the ads are not the only thing google uses to monetise on its users.
> So I'm sorry, I don't agree. With all the 'automated self support' they
> offer there for sure should be room for questions that the support system
> didn't cover
>
> With all the money and technology that google has in house you don't have
> to make an excuse for them to not being able to do this and use money as a
> reason.   $5/month is just fee to remove ads distractions. So they should
> be just as happy with the money they now make with the ads in the accounts.
>

Having run a helpdesk in the US before, I think you're seriously
overvaluing the monetization of your data that Google is doing, or
undervaluing the helpdesk support.


> But ok, you made your point. Though I do hope that somehow google looks
> into this and finds a decent solution.
> Even Chinese websites have better support... It's also a mess, but they at
> least managed to offer real support. Even for non critical questions.
>

Again, you've been told multiple times.  If your intent is to get Google to
look into this, you'll have to take your missive elsewhere.  Of the 20K+
accounts in this forum, exactly 0 end in google.com.  You'll get no
satisfaction from posting here and expecting Google to notice.


> Now don't say that manpower is cheaper there...  :-)  It is, but that's
> not the point.
>
 |

> On Sat, Sep 5, 2015 at 9:42 PM, Marko Vukovic 
> wrote:
>
>>
>> On Sat, Sep 5, 2015 at 1:59 AM, || ΣΖΟ ||  wrote:
>>
>>> I'm no longer pissed, but Google still has room for improvements.
>>> It is not my fault that google has a lax approch when it comes to
>>> support.  For that reason I landed in the wrong forum...
>>>
>>
>> ​I don't know how you managed that, if I do a Google search for 'gmail
>> support', I do not get this group in the results​, at all.
>>
>>
>>> Sorry to be a burden, but i'm certainly not the last who will end up
>>> here by 'accident'
>>> And also not the last one who is going to be pissed ...
>>>
>>> I agree you can't help it either. but Google can... So lets hope that
>>> google reads along and looks for a solution so that other people don't HAVE
>>> to drop in by accident, pissed, cursing and ranting.
>>>
>>
>> ​I have been on this list for some years now, nobody has just dropped in
>> here by accident doing that.​
>>
>>
>> I have not noticed any tagline, but ok again, it was there somewhere.
>>> And in my email it is not.
>>>
>>
>> ​You might want to look at the list rules too.
>> ​https://groups.google.com/forum/#!topic/gmail-users/qxjXDb5zpP4
>>
>>
>>> So, it this issue was some kind of attack, then the person who did it
>>> had a bit of a succes...  But it would have been cooler if that person
>>> would have send me an email. Now I still don't know why it happened.  And i
>>> could then have looked to solve the problem.
>>> Just like Google could have solved something if they would have been
>>> more easy to reach. (May I call that evil?)
>>>
>>
>> ​It's pretty simple. With hundreds of millions of free Gmail ​users,
>> there is no way to offer direct support.
>> ​For $5/month, you get direct support and no ads. I don't think that's
>> too unreasonable.​
>>
>> --
>> Marko
>>
>> --
>> You received this message because you are subscribed to a topic in the
>> Google Groups 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Marko Vukovic]

On Sat, Sep 5, 2015 at 1:59 AM, || ΣΖΟ ||  wrote:

> I'm no longer pissed, but Google still has room for improvements.
> It is not my fault that google has a lax approch when it comes to
> support.  For that reason I landed in the wrong forum...
>

​I don't know how you managed that, if I do a Google search for 'gmail
support', I do not get this group in the results​, at all.


> Sorry to be a burden, but i'm certainly not the last who will end up here
> by 'accident'
> And also not the last one who is going to be pissed ...
>
> I agree you can't help it either. but Google can... So lets hope that
> google reads along and looks for a solution so that other people don't HAVE
> to drop in by accident, pissed, cursing and ranting.
>

​I have been on this list for some years now, nobody has just dropped in
here by accident doing that.​


I have not noticed any tagline, but ok again, it was there somewhere.
> And in my email it is not.
>

​You might want to look at the list rules too.
​https://groups.google.com/forum/#!topic/gmail-users/qxjXDb5zpP4


> So, it this issue was some kind of attack, then the person who did it had
> a bit of a succes...  But it would have been cooler if that person would
> have send me an email. Now I still don't know why it happened.  And i could
> then have looked to solve the problem.
> Just like Google could have solved something if they would have been more
> easy to reach. (May I call that evil?)
>

​It's pretty simple. With hundreds of millions of free Gmail ​users, there
is no way to offer direct support.
​For $5/month, you get direct support and no ads. I don't think that's too
unreasonable.​

-- 
Marko

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

Zack had a few good directions.

I'm no longer pissed, but Google still has room for improvements.
It is not my fault that google has a lax approch when it comes to support.
For that reason I landed in the wrong forum...
Sorry to be a burden, but i'm certainly not the last who will end up here
by 'accident'
And also not the last one who is going to be pissed ...

I agree you can't help it either. but Google can... So lets hope that
google reads along and looks for a solution so that other people don't HAVE
to drop in by accident, pissed, cursing and ranting.

I have not noticed any tagline, but ok again, it was there somewhere.
And in my email it is not.

So, it this issue was some kind of attack, then the person who did it had a
bit of a succes...  But it would have been cooler if that person would have
send me an email. Now I still don't know why it happened.  And i could then
have looked to solve the problem.
Just like Google could have solved something if they would have been more
easy to reach. (May I call that evil?)





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(Minder storend kan ik hem helaas niet maken)


On Fri, Sep 4, 2015 at 9:29 PM, Marko Vukovic 
wrote:

>
> On Fri, Sep 4, 2015 at 8:30 PM, || ΣΖΟ ||  wrote:
>
>> ... when you search you get abunch of useless hits that do not offer any
>> suport where you can just ask a question to a human being.
>>
>> so when you go down that list then this group is the first you find.
>>
>> and ssupport.google.com is pretty much useless when wan to ask why this
>> is happening \ 
>> the pre chewed answers on questions that you do not want to ask might
>> help for common questions but not for more specific questions
>>
>> It's never a your to deal with people that are pissedoff. But people do
>> get pissed off very often just right before they go ask for support and get
>> even more pissed off when the support is hard to find especcially when you
>> ask the biggest seachengine for support that exact same company. etc.
>>
>> So is it that hard to imagine that you are a sitting duck when that leads
>> to a situation where the search engine leads you to the wrong place?
>> On purpose or not? Who knows... you might ask a conspiracy specialist
>> about that..
>>
>
> ​We're going around in circles. Like it or not, you are not going to get
> direct support from Google for free Gmail. ​Getting pissed off here is not
> going to change that, ever.
>
>
>> ... anyhow..
>>
>> I don't mind if pissed people curse in public or cyber.  Its merely a
>> result of something.
>>
>
> ​Yes but others might mind​.
>
>
>> Freedom of speech and expression.
>>
>
> ​Freedom of speech is one thing but in my experience, if you want to
> elicit help from volunteers, it is best to be polite and use proper
> language. It also helps if you list what troubleshooting steps you have
> taken on your end.
>
> This is even in the tagline of the group "Remember, this is a user's
> group, and not official Google support.  As far as we know, no employees
> even visit this group.  Feel free to ask for help on a problem, but
> remember these are fellow users so do some troubleshooting of your own."
>
>
> --
> Marko
>
> --
> You received this message because you are subscribed to a topic in the
> Google Groups "Gmail-Users" group.
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> https://groups.google.com/d/topic/gmail-users/fOm0jXq5CHQ/unsubscribe.
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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Marko Vukovic]

On Fri, Sep 4, 2015 at 8:30 PM, || ΣΖΟ ||  wrote:

> ... when you search you get abunch of useless hits that do not offer any
> suport where you can just ask a question to a human being.
>
> so when you go down that list then this group is the first you find.
>
> and ssupport.google.com is pretty much useless when wan to ask why this
> is happening \ 
> the pre chewed answers on questions that you do not want to ask might help
> for common questions but not for more specific questions
>
> It's never a your to deal with people that are pissedoff. But people do
> get pissed off very often just right before they go ask for support and get
> even more pissed off when the support is hard to find especcially when you
> ask the biggest seachengine for support that exact same company. etc.
>
> So is it that hard to imagine that you are a sitting duck when that leads
> to a situation where the search engine leads you to the wrong place?
> On purpose or not? Who knows... you might ask a conspiracy specialist
> about that..
>

​We're going around in circles. Like it or not, you are not going to get
direct support from Google for free Gmail. ​Getting pissed off here is not
going to change that, ever.


> ... anyhow..
>
> I don't mind if pissed people curse in public or cyber.  Its merely a
> result of something.
>

​Yes but others might mind​.


> Freedom of speech and expression.
>

​Freedom of speech is one thing but in my experience, if you want to elicit
help from volunteers, it is best to be polite and use proper language. It
also helps if you list what troubleshooting steps you have taken on your
end.

This is even in the tagline of the group "Remember, this is a user's group,
and not official Google support.  As far as we know, no employees even
visit this group.  Feel free to ask for help on a problem, but remember
these are fellow users so do some troubleshooting of your own."


-- 
Marko

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

... when you search you get abunch of useless hits that do not offer any
suport where you can just ask a question to a human being.

so when you go down that list then this group is the first you find.

and ssupport.google.com is pretty much useless when wan to ask why this is
happening \ 
the pre chewed answers on questions that you do not want to ask might help
for common questions but not for more specific questions

It's never a your to deal with people that are pissedoff. But people do get
pissed off very often just right before they go ask for support and get
even more pissed off when the support is hard to find especcially when you
ask the biggest seachengine for support that exact same company. etc.

So is it that hard to imagine that you are a sitting duck when that leads
to a situation where the search engine leads you to the wrong place?
On purpose or not? Who knows... you might ask a conspiracy specialist about
that..

... anyhow..

I don't mind if pissed people curse in public or cyber.  Its merely a
result of something.

Freedom of speech and expression.












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(Minder storend kan ik hem helaas niet maken)


On Fri, Sep 4, 2015 at 7:47 PM, Marko Vukovic 
wrote:

>
> On Fri, Sep 4, 2015 at 2:13 PM, || ΣΖΟ ||  wrote:
>
>> This was what Goggle gave me as first hit when I searched for Oficial
>> Google Support.  So is Google itself indexes it like this o well
>>
>
> ​That is odd, I get support.google.com as first hit using that exact
> text. This group is not even on the first three results pages. I stopped
> looking there.​
>
>
> I will try the official offical one now.  Thanks for pointing me there!
>> Cursing is a side effect of something, and cursing has a reason. Official
>> support knows this and takes it into account. At least at the helpdesks
>> where I have worked in the past it was.
>>
>
> ​I too have worked at an ISP helpdesk many years ago and I never enjoyed
> being sworn at. Later, as a supervisor, I instructed my juniors to simply
> hang up when being sworn at. It is an immediate indication that the person
> is not willing to have a rational conversation but rather just wants to
> vent.
> I curse when I'm with my friends but I know it's not appropriate in
> public. This is a public forum, therefore it is not appropriate here.​
>
> --
> Marko
>
> --
> You received this message because you are subscribed to a topic in the
> Google Groups "Gmail-Users" group.
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> https://groups.google.com/d/topic/gmail-users/fOm0jXq5CHQ/unsubscribe.
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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

Ok thank you,

This was what Goggle gave me as first hit when I searched for Oficial
Google Support.  So is Google itself indexes it like this o well

I will try the official offical one now.  Thanks for pointing me there!
Cursing is a side effect of something, and cursing has a reason. Official
support knows this and takes it into account. At least at the helpdesks
where I have worked in the past it was.

I agree it is not the best way, but it happened, it got released into the
free world.  I'm sorry.  If Google would have pointed me to the official
official support section in the first place then my cures would have landed
in a better place.

I'm in a big hurry, cant reply to all the rest right now.

But thanks for your answer.





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(Minder storend kan ik hem helaas niet maken)


On Thu, Sep 3, 2015 at 6:44 PM, Zack (Doc)  wrote:

> On Thu, Sep 3, 2015 at 11:54 AM, || ΣΖΟ ||  wrote:
>
>> Ik keep using it because it is too much work at this point in time to
>> move again..
>>
>> I moved to Google because it looked like a good idea at the time. Well it
>> was... Hotmail was a very bad choice...
>>
>> Hmm ok. then another question Where can i find decent Google support?
>> For all the issues in the group it really looks like a makeshift Google
>> helpdesk..
>>
>
> Well, it is a bit of a makeshift helpdesk, users helping users, since 90%
> of all problems are user problems, and the 10% of the time it's actually
> Google's fault, there's enough consensus in the group (me too, me too) to
> allow us to know and stop looking for a user problem.  Out of 20K users in
> this group, you're the single one having this problem.  This is less than
> 0.1% of the users here having the problem.  Also, since you said it's
> impacting your AdSense, sounds more like a google account issue, not a
> gmail product issue.
>
> The other reason we get so many help requests is that people tend to miss
> that when you click your gear icon at the top right of your GMail window,
> there are two options (in US English, not sure about wording in other
> languages), "Send Feedback", and "Help".  Send Feedback will send your
> message directly to a real google person (no guarantee if they'll send a
> personalized reply, but I have had issues get resolved like that; even
> without a response), and from "Help" there's a link to the OFFICIAL GMAIL
> PRODUCT FORUM.  "VISIT HELP FORUM" it says in US English.
>
>
>> Good that there is something but ... o well.
>>
>> My opinion is based on the facts that I described, However I also didn't
>> notice that several different people where replying.
>> In the e-mail i just did not expect replies from different people . I
>> usually only have correspondence with one person at a time.
>> It looked twisted because to me it looked like I still was in the
>> conversation with Andy. My apologies for that.
>>
>
> You posted to a public, international, forum.  You need to be aware of
> your posting, that will help you anticipate whether you'll get a single
> person response (an e-mail) or multi-person (a forum).
>
>
>> I was on about cultural differences. I'm Dutch BTW.
>>
>> I'm not into this business, I'm just a customer who ran into a very
>> irritating issue that I like to see solved and who gives feedback how I
>> experience it. If that's not constructive then what is?
>>
>
> Constructive in this case refers to the way in which you communicated your
> problem, and responded to those endeavoring to help.  Cursing is never
> constructive, in any language.
>
> But as I said, I will move my email to another place, but I can't move
>> Adsense, so the issue is still there. Your suggestion to take on Big G does
>> not make sense. Larry and Sergei however have the means to make it better,
>> and it is also in their best interest.. But IF I would be in their
>> business, then yes, I would have people actively looking for issues and
>> fixing them ASAP.  And I would also let people know what issues are being
>> fixed. And when they are expected to be solved.
>>
>
> Again, it's affecting multiple products, it's not actually a GMail issue
> then, it's a Google Account issue.  

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Marko Vukovic]

On Fri, Sep 4, 2015 at 2:13 PM, || ΣΖΟ ||  wrote:

> This was what Goggle gave me as first hit when I searched for Oficial
> Google Support.  So is Google itself indexes it like this o well
>

​That is odd, I get support.google.com as first hit using that exact text.
This group is not even on the first three results pages. I stopped looking
there.​


I will try the official offical one now.  Thanks for pointing me there!
> Cursing is a side effect of something, and cursing has a reason. Official
> support knows this and takes it into account. At least at the helpdesks
> where I have worked in the past it was.
>

​I too have worked at an ISP helpdesk many years ago and I never enjoyed
being sworn at. Later, as a supervisor, I instructed my juniors to simply
hang up when being sworn at. It is an immediate indication that the person
is not willing to have a rational conversation but rather just wants to
vent.
I curse when I'm with my friends but I know it's not appropriate in public.
This is a public forum, therefore it is not appropriate here.​

-- 
Marko

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

Ik keep using it because it is too much work at this point in time to move
again..

I moved to Google because it looked like a good idea at the time. Well it
was... Hotmail was a very bad choice...

Hmm ok. then another question Where can i find decent Google support?
For all the issues in the group it really looks like a makeshift Google
helpdesk..

Good that there is something but ... o well.

My opinion is based on the facts that I described, However I also didn't
notice that several different people where replying.
In the e-mail i just did not expect replies from different people . I
usually only have correspondence with one person at a time.
It looked twisted because to me it looked like I still was in the
conversation with Andy. My apologies for that.

I was on about cultural differences. I'm Dutch BTW.

I'm not into this business, I'm just a customer who ran into a very
irritating issue that I like to see solved and who gives feedback how I
experience it. If that's not constructive then what is?

But as I said, I will move my email to another place, but I can't move
Adsense, so the issue is still there. Your suggestion to take on Big G does
not make sense. Larry and Sergei however have the means to make it better,
and it is also in their best interest.. But IF I would be in their
business, then yes, I would have people actively looking for issues and
fixing them ASAP.  And I would also let people know what issues are being
fixed. And when they are expected to be solved.









*Disclaimer*
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be held responsible. External e-mail is not used for entering into
commitments.

(Minder storend kan ik hem helaas niet maken)


On Thu, Sep 3, 2015 at 11:55 AM, Marko Vukovic 
wrote:

>
> On Thu, Sep 3, 2015 at 11:01 AM, || ΣΖΟ ||  wrote:
>
>> No i don't make money from the ads. The ads still cost me money, if I
>> would count all the work to have the ads on the website, and the hoops
>> google lets you jump trough to keep things going.
>>
>> and how much do advertisers PAY google per ad. so how much % goes to
>> google?  Sure there is some money coming my way. But Google does not pay my
>> hours with that.
>>
>> I'm not here to make Google happy...  Google makes us think that they
>> give us something, but in fact google is TAKING our time.
>>
>
> ​This is your opinion. If it is such a waste of time and money for you,
> then why do you keep using it?​
>
> Freedom of speech is something you don't seem to understand. It is there
>> so that people CAN rant and CAN complain so that things CAN change.
>> If you don't like rant's and complaining then you sould not read posts on
>> a support-ish forum.  I have worked on a helpdesk. And thats what you get
>> there... people who have complaints and rant about it as long as the issue
>> is NOT SOLVED.
>>
>
> ​I don't think you understand. This is a closed, moderated group​. It is
> not a helpdesk nor is it a support-ish forum. It is simply a group of
> users. You will not change anything Google does by complaining here.
>
> And again you twist things around by saying that I make sweeping
>> statements?   I merely tell how I experience thingstrying to explain what
>> is actually wrong. That you act as well, a fanboy (? sorry I can't find
>> an other english word for it)  trying to ignore that, that is not my
>> problem is it?
>>
>
> ​I did not twist anything. You made statements, I asked if you had facts.
> You seem to be of the attitude that your opinion is fact. That you act as a
> Troll is not my problem is it?​
>
> But i'm not here to fight you, you also have your freedom of speech. But
>> allo of this is NOT solving  the issue of being LOCKED OUT every time.
>>
>
> ​YOUR issue.
>
> And I'm not sure where you are from Andy  Are you in the USA?
>> There is also a cultural difference it seems, here where I am in Europe
>> people speak their mind.
>> In places as the US and the UK people try much harder to be polite and
>> police themselves, and never solve anything because of it. (half baked
>> political solutions at best)  Now i must say on a political level Europe is
>> just as bad...
>>
>
> ​I don't know what you are on about here but FYI I am in South Africa. ​
>
>
>> So if you don't mind I give you the last 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Zack (Doc)]

On Thu, Sep 3, 2015 at 11:54 AM, || ΣΖΟ ||  wrote:

> Ik keep using it because it is too much work at this point in time to move
> again..
>
> I moved to Google because it looked like a good idea at the time. Well it
> was... Hotmail was a very bad choice...
>
> Hmm ok. then another question Where can i find decent Google support?
> For all the issues in the group it really looks like a makeshift Google
> helpdesk..
>

Well, it is a bit of a makeshift helpdesk, users helping users, since 90%
of all problems are user problems, and the 10% of the time it's actually
Google's fault, there's enough consensus in the group (me too, me too) to
allow us to know and stop looking for a user problem.  Out of 20K users in
this group, you're the single one having this problem.  This is less than
0.1% of the users here having the problem.  Also, since you said it's
impacting your AdSense, sounds more like a google account issue, not a
gmail product issue.

The other reason we get so many help requests is that people tend to miss
that when you click your gear icon at the top right of your GMail window,
there are two options (in US English, not sure about wording in other
languages), "Send Feedback", and "Help".  Send Feedback will send your
message directly to a real google person (no guarantee if they'll send a
personalized reply, but I have had issues get resolved like that; even
without a response), and from "Help" there's a link to the OFFICIAL GMAIL
PRODUCT FORUM.  "VISIT HELP FORUM" it says in US English.


> Good that there is something but ... o well.
>
> My opinion is based on the facts that I described, However I also didn't
> notice that several different people where replying.
> In the e-mail i just did not expect replies from different people . I
> usually only have correspondence with one person at a time.
> It looked twisted because to me it looked like I still was in the
> conversation with Andy. My apologies for that.
>

You posted to a public, international, forum.  You need to be aware of your
posting, that will help you anticipate whether you'll get a single person
response (an e-mail) or multi-person (a forum).


> I was on about cultural differences. I'm Dutch BTW.
>
> I'm not into this business, I'm just a customer who ran into a very
> irritating issue that I like to see solved and who gives feedback how I
> experience it. If that's not constructive then what is?
>

Constructive in this case refers to the way in which you communicated your
problem, and responded to those endeavoring to help.  Cursing is never
constructive, in any language.

But as I said, I will move my email to another place, but I can't move
> Adsense, so the issue is still there. Your suggestion to take on Big G does
> not make sense. Larry and Sergei however have the means to make it better,
> and it is also in their best interest.. But IF I would be in their
> business, then yes, I would have people actively looking for issues and
> fixing them ASAP.  And I would also let people know what issues are being
> fixed. And when they are expected to be solved.
>

Again, it's affecting multiple products, it's not actually a GMail issue
then, it's a Google Account issue.  You seem to be the only sufferer, so
isolated issue, very likely to be user problem, and despite several people
trying to help you, you seem unwilling to take their constructive
suggestions, often resorting to attacks.


>
>
>
>
>
>
>
>
>
> *Disclaimer*
> De informatie in dit e-mailbericht is alleen bestemd voor de
> geadresseerde. Gebruik door anderen is verboden. Als dit bericht niet voor
> u bestemd is, wordt u verzocht dit aan de afzender te melden. De afzender
> kan niet garanderen dat dit bericht juist, tijdig, volledig en virusvrij
> wordt overgebracht en kan hiervoor niet aansprakelijk worden gesteld.
> Externe e-mail wordt niet gebruikt voor het aangaan van verplichtingen.
>
> The information in this e-mail is intended solely for the addressee. Use
> is prohibited by others. If this message is not intended for you, you are
> requested to inform the sender. The sender can not guarantee that this
> message correctly, timely, fully and freely transmitted virus and can not
> be held responsible. External e-mail is not used for entering into
> commitments.
>
> (Minder storend kan ik hem helaas niet maken)
>
>
> On Thu, Sep 3, 2015 at 11:55 AM, Marko Vukovic 
> wrote:
>
>>
>> On Thu, Sep 3, 2015 at 11:01 AM, || ΣΖΟ ||  wrote:
>>
>>> No i don't make money from the ads. The ads still cost me money, if I
>>> would count all the work to have the ads on the website, and the hoops
>>> google lets you jump trough to keep things going.
>>>
>>> and how much do advertisers PAY google per ad. so how much % goes to
>>> google?  Sure there is some money coming my way. But Google does not pay my
>>> hours with that.
>>>
>>> I'm not here to make Google happy...  Google makes us think that they
>>> give us 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

But it is also the login of my Adsense...  And that makes more money for
Google without doing any work then me doing all the work to place the ads...

And the ads that are in my gmail, that does not bring google any money?
If they would not add ads to my Gmail screen THEN it would be a bit more
Gratis, But then they still will capitalase on MY DATA.

So please do not confuse me about 'free'.  Google is NOT free at all, and
it is also not gratis. They pretty much use all of us and sell our data to
whoever wants to pay for it. So from that perspective you may call it
theft!  But I still don't think that Larry and Sergei are the bad guys. But
with all that money that they squeese out of OUR data they could eventually
show more respect to us. It's their choice not to do that so then it is my
right to say as much about it as I want.

Freedom of speech. Gratis education.

It still does not answer the question, so I will keep reminding. :-)

And sure they also offer a solution to pay on top of it all it you really
want, why not... I didn't know that still existed.

I sure like to suggest my idea to google, but.. there is no-way to reach
them...  Not even for important questions.
But a real improvement would be to offer people an option to contact google
with questions in the first place.

Ok then I might be a target after all, but then there are MUCH bigger
targets then me out there, and why don't they have this issue?

Soo again, THIS is exactly why i would like to get in touch with someone of
Google itself.


---
So Larry, or Sergei...

Guys,
if you read this please get in touch, you have all my data so you already
know all the ways you can get in touch with me.
Email, chat, phone snailmail. I have a few good questions for the both of
you.
---










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(Minder storend kan ik hem helaas niet maken)


On Wed, Sep 2, 2015 at 11:02 PM, Andy  wrote:

> On Wed, Sep 2, 2015 at 12:50 PM, || ΣΖΟ ||  wrote:
>
> ​..
>> . I wish Google had at least some kind of direct support line.
>> ​...
>>
>
> ​Gmail is a free service.  Sorry, but you cannot expect direct line
> support​ for a free product, especially one that has literally hundreds of
> millions of users.
>
> Google has versions which are not free, where you do get product support.
> But not for the free version that most of us use.  Imagine millions of
> people trying to call up Google to demand tech support, when for 99% of
> them, the problem is on their own computer or the way they are using it.
> Google may be benevolent in some people's minds, but not so benevolent as
> to give away unlimited free support for people's computers or even their
> own FREE products.
>
> I think google should not just list 'successful logins' but also
>> 'unsuccessful login attempts' At least then I know what is going on in case
>> of an attack (if any?)
>>
>
> ​I agree, and I think you should make that as a suggestion to Google.
>
> (Now, if only I could remember what URL to go to, to make suggestions for
> Gmail improvements.  You can probably find it if you hunt around in Help,
> or a web search.)
>
> It just doesn't make sense. I'm don't think I am a target. But again,
>> there is no way to verify that.
>>
>
> ​If you have a webpage, you multiply your visibility a million times.
> That could make you a target, "just because."  If the Google account is
> also for the website, then they might not be trying to get to your email -
> they might be trying to hack your website.
>
> Andy
>
>
> --
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> To unsubscribe from this group and all its 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Marko Vukovic]

On Thu, Sep 3, 2015 at 2:27 AM, || ΣΖΟ ||  wrote:

> But it is also the login of my Adsense...  And that makes more money for
> Google without doing any work then me doing all the work to place the ads...
>

​You don't make any money from these ads?​


> And the ads that are in my gmail, that does not bring google any money?
> If they would not add ads to my Gmail screen THEN it would be a bit more
> Gratis, But then they still will capitalase on MY DATA.
>
> So please do not confuse me about 'free'.  Google is NOT free at all, and
> it is also not gratis. They pretty much use all of us and sell our data to
> whoever wants to pay for it. So from that perspective you may call it
> theft!  But I still don't think that Larry and Sergei are the bad guys. But
> with all that money that they squeese out of OUR data they could eventually
> show more respect to us. It's their choice not to do that so then it is my
> right to say as much about it as I want.
>

​You make a lot of sweeping statements about Google and our data, do you
have the facts to back this up? Nobody said it's not your right but it's
also our right to not have to listen to your rants. If you practise proper
Netiquette and stop swearing on a public forum then perhaps somebody may
lift a finger to help.

Yes, you get targeted ads in Gmail (I seem to only ever get 2 in my
Promotions tab) but you do also get quite a lot in return. Surely you
cannot also expect direct support for hundreds of millions of users?​
​


> It still does not answer the question, so I will keep reminding. :-)
>

You demand response yet you did not answer my questions. ​Have you a)
cleared cache and cookies and b) tried another browser? Do you have any
browser extensions that may be interacting with your Google account? Any
other devices?
You also don't mention what platform you are using. If you have Windows, it
is possible that you have a malware infection.

I have users with the same name as me often trying to reset my password and
never once been locked out of my own account.

You don't seem to be locked out either as you are able to reset the
password and get back in.


> And sure they also offer a solution to pay on top of it all it you really
> want, why not... I didn't know that still existed.
>

​If you want direct support, this is what you must do.​ Especially if your
email is business-critical. You won't get ads in your Gmail either.

I sure like to suggest my idea to google, but.. there is no-way to reach
> them...  Not even for important questions.
> But a real improvement would be to offer people an option to contact
> google with questions in the first place.
>

​So, have you used the 'Send Feedback' option in the Help? Have you ​been
to the Product Forum ?

-- 
Marko

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

Ow sorry Andy, I didn't see it was Marco who wrote that. Damn... That
changes things.  Well I don't have the time to correct it right now
Coffee break is over.
Please, I hope my feedback isn't misunderstood.

Ok I have to run...


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(Minder storend kan ik hem helaas niet maken)


On Thu, Sep 3, 2015 at 11:01 AM, || ΣΖΟ ||  wrote:

> No i don't make money from the ads. The ads still cost me money, if I
> would count all the work to have the ads on the website, and the hoops
> google lets you jump trough to keep things going.
>
> and how much do advertisers PAY google per ad. so how much % goes to
> google?  Sure there is some money coming my way. But Google does not pay my
> hours with that.
>
> I'm not here to make Google happy...  Google makes us think that they give
> us something, but in fact google is TAKING our time.
>
> And i just hope that they stop wasting time and put things at least into
> balance.
>
>
> Ok not locked out.. then how do you call it when you try to open the door
> with a key that is not accepted by google?
> That's LOCKED OUT in my world.  And i stay LOCKED out until i have a NEW
> KEY that works.
>
>
> Freedom of speech is something you don't seem to understand. It is there
> so that people CAN rant and CAN complain so that things CAN change.
> If you don't like rant's and complaining then you sould not read posts on
> a support-ish forum.  I have worked on a helpdesk. And thats what you get
> there... people who have complaints and rant about it as long as the issue
> is NOT SOLVED.
>
>
> And again you twist things around by saying that I make sweeping
> statements?   I merely tell how I experience thingstrying to explain what
> is actually wrong. That you act as well, a fanboy (? sorry I can't find
> an other english word for it)  trying to ignore that, that is not my
> problem is it?
>
> But i'm not here to fight you, you also have your freedom of speech. But
> allo of this is NOT solving  the issue of being LOCKED OUT every time.
>
> Send feedback is not available in the login screen, and yes i have send
> feedback, But that feedback seems not to arrive there there is no way for
> me to verify that Google has actually seen my feedback and is actually
> doing something.  Writing on a wall and hoping that someone read it is
> kinda silly when you don't know where the wall is located...   (dark ally,
> main entrance)
>
> If my mail was business critical I sure would not put it on a server where
> Google has more access to my data then myself.
>
> And I'm not sure where you are from Andy  Are you in the USA?
> There is also a cultural difference it seems, here where I am in Europe
> people speak their mind.
> In places as the US and the UK people try much harder to be polite and
> police themselves, and never solve anything because of it. (half baked
> political solutions at best)  Now i must say on a political level Europe is
> just as bad...
>
> So if you don't mind I give you the last word, on this. And I go back to
> the real issue of getting locked out. I think I was clear enough about my
> point of view.
> I don't hate Google, else I would not use it. But I don't like how things
> are done when it comes to support. And that's constructive feedback where I
> come from
>
> Wasting time on new passwords costs less time then giving constructive
> feedback to deaf ears..
>
> Larry, Sergei...  Come on guys. I'm sure you can do better then this.
>
>
>
>
>
>
>
>
> *Disclaimer*
> De informatie in dit e-mailbericht is alleen bestemd voor de
> geadresseerde. Gebruik door anderen is verboden. Als dit bericht niet voor
> u bestemd is, wordt u verzocht dit aan de afzender te melden. De afzender
> kan niet garanderen dat dit bericht juist, tijdig, volledig en virusvrij
> wordt overgebracht en kan hiervoor niet aansprakelijk worden gesteld.
> Externe e-mail wordt niet gebruikt voor het aangaan van verplichtingen.
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> requested to inform the sender. The sender can not guarantee that this
> message correctly, timely, 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Marko Vukovic]

On Thu, Sep 3, 2015 at 11:01 AM, || ΣΖΟ ||  wrote:

> No i don't make money from the ads. The ads still cost me money, if I
> would count all the work to have the ads on the website, and the hoops
> google lets you jump trough to keep things going.
>
> and how much do advertisers PAY google per ad. so how much % goes to
> google?  Sure there is some money coming my way. But Google does not pay my
> hours with that.
>
> I'm not here to make Google happy...  Google makes us think that they give
> us something, but in fact google is TAKING our time.
>

​This is your opinion. If it is such a waste of time and money for you,
then why do you keep using it?​

Freedom of speech is something you don't seem to understand. It is there so
> that people CAN rant and CAN complain so that things CAN change.
> If you don't like rant's and complaining then you sould not read posts on
> a support-ish forum.  I have worked on a helpdesk. And thats what you get
> there... people who have complaints and rant about it as long as the issue
> is NOT SOLVED.
>

​I don't think you understand. This is a closed, moderated group​. It is
not a helpdesk nor is it a support-ish forum. It is simply a group of
users. You will not change anything Google does by complaining here.

And again you twist things around by saying that I make sweeping
> statements?   I merely tell how I experience thingstrying to explain what
> is actually wrong. That you act as well, a fanboy (? sorry I can't find
> an other english word for it)  trying to ignore that, that is not my
> problem is it?
>

​I did not twist anything. You made statements, I asked if you had facts.
You seem to be of the attitude that your opinion is fact. That you act as a
Troll is not my problem is it?​

But i'm not here to fight you, you also have your freedom of speech. But
> allo of this is NOT solving  the issue of being LOCKED OUT every time.
>

​YOUR issue.

And I'm not sure where you are from Andy  Are you in the USA?
> There is also a cultural difference it seems, here where I am in Europe
> people speak their mind.
> In places as the US and the UK people try much harder to be polite and
> police themselves, and never solve anything because of it. (half baked
> political solutions at best)  Now i must say on a political level Europe is
> just as bad...
>

​I don't know what you are on about here but FYI I am in South Africa. ​


> So if you don't mind I give you the last word, on this. And I go back to
> the real issue of getting locked out. I think I was clear enough about my
> point of view.
> I don't hate Google, else I would not use it. But I don't like how things
> are done when it comes to support. And that's constructive feedback where I
> come from
>
> Wasting time on new passwords costs less time then giving constructive
> feedback to deaf ears..
>

​Perhaps that's because your feedback was not constructive at all. ​

Larry, Sergei...  Come on guys. I'm sure you can do better then this.
>

​Why don't you do better, then you can take on 'Big G'?​

-- 
Marko

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Andy]

On Wed, Sep 2, 2015 at 12:50 PM, || ΣΖΟ ||  wrote:

​..
> . I wish Google had at least some kind of direct support line.
> ​...
>

​Gmail is a free service.  Sorry, but you cannot expect direct line
support​ for a free product, especially one that has literally hundreds of
millions of users.

Google has versions which are not free, where you do get product support.
But not for the free version that most of us use.  Imagine millions of
people trying to call up Google to demand tech support, when for 99% of
them, the problem is on their own computer or the way they are using it.
Google may be benevolent in some people's minds, but not so benevolent as
to give away unlimited free support for people's computers or even their
own FREE products.

I think google should not just list 'successful logins' but also
> 'unsuccessful login attempts' At least then I know what is going on in case
> of an attack (if any?)
>

​I agree, and I think you should make that as a suggestion to Google.

(Now, if only I could remember what URL to go to, to make suggestions for
Gmail improvements.  You can probably find it if you hunt around in Help,
or a web search.)

It just doesn't make sense. I'm don't think I am a target. But again, there
> is no way to verify that.
>

​If you have a webpage, you multiply your visibility a million times.  That
could make you a target, "just because."  If the Google account is also for
the website, then they might not be trying to get to your email - they
might be trying to hack your website.

Andy

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[|| ΣΖΟ ||]

I hope i'm not a target. but Google does not provide me info on that...

Which is kinda crappy, if they protect the attacker..
I'm not sure what to think of it, so if there is an attacker, then the
attacker has the advantage.

Still, it can be a Google issue.. I just don't know.

But I was pretty pissed about it.  Now, well, it tells more about Google
then about me hehe.
I hope this will be fixed soon. I wish Google had at least some kind of
direct support line. For stuff like this. Just to be able to get some
information at all.
Now I still know nothing. Thanks for talking with me but nothing is
improving, ant it is still wasting my time. And also your time..

I think google should not just list 'successful logins' but also
'unsuccessful login attempts' At least then I know what is going on in case
of an attack (if any?)

Google  does like to make me work and sell their ads for a below average
revenue, and then you need support for something and there is nobody home...
That's no way of doing business...

But hey, this is how you get to know who you are dealing with. Now I say
this, and that might cause a delay to a solution, but people be warned.
This just sucks.


Oh and, nobody else has access to MY account.

I have another account that still wokrs fine
And other people can access THEIR accounts from THIS PC without issues.

So it is not a hardware error, or caps, it clearly is something on the
other side of the line and only with 1 account.

Maybe the NSA is after me?  :-)  Who knows...


But even IF it was a malicious PC or user, If it is an attempt that does
not originate from my home location then it is not ME. (unless i'm on
vacation, but I doubt I would use email when I'm a few days away from it
all...)
It just doesn't make sense. I'm don't think I am a target. But again, there
is no way to verify that.


So I hope that when logout I don't have to change my password once again.
I now will stay logged in because I don't have time to jump trough hoops 3
times a day

I hope everyone with login issues can find this post!


Thanks for your time!


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On Wed, Sep 2, 2015 at 4:16 PM, Andy  wrote:

> On Wed, Sep 2, 2015 at 7:08 AM, Pissed Gmailers Inc. <
> manostie...@gmail.com> wrote:
>
>>
>> Thats it. I am locked out completely...
>> I have to reset te password and do the SMS  code request to gain acces to
>> my account again
>>
>
> ​OK.  I was thinking that one would be locked out and unable to login by
> any means, until the timeout expired.
>
> But perhaps the SMS code overrides that.  I don't know.  I never used it.
>
> Now also I cant access Adsense right now.
>>
>
> ​Why try to access Adsense?  Do you have your ​own webpage with ads on it?
>
> Is it tied in with the same account that you can't access?  (Does this
> change the picture with respect to having Google support - anyone know?)
>
> So far nobody has been able to log into my account.
>>
>
> Are you saying you have been unable to login even right after using the
> SMS code?​
>
> I'm curious why you wrote "nobody".  Are there others who would have
> access to your account?
>
> If anyone is doing this on purpose then I want to know as much as possible
>> about it.
>>
>
> ​Well, if the problem is just that some malicious user (or computer) out
> there is repeatedly trying unsuccessfully to login to your account​, then
> there isn't very much anyone can do about it.  I mean, I guess you could
> hire a computer security expert & thug to track down that user and poison
> them so they can't do it anymore...  but I would not advocate that.
>
> If that is the problem, then it would likely happen no matter who is the
> email provider.  Most if not all have basic security measures that try to
> stop account hacking by trying millions of passwords -- by locking out the
> account.  But there is nothing I know of, to stop someone from trying.
>
> Someone else chime in here if there is something -- perhaps the 2-step
> verification method? -- that is secure enough so that they don't need to
> lock out an account even if it is hit by millions of login attempts.
>
> Not the keyboard, its on 

Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Pissed Gmailers Inc.]

 

> ​I think the recommendation to see if anyone else has logged in, is to see 
> if someone else might be changing your password on you.​  A suddenly 
> changed password is one sign of that.
>
> If someone else repeatedly attempts to login and fails, I believe it will 
> lock you out completely.  I think the fact that you are able to reset your 
> password and then login, without having to wait another day or so, shows 
> that this is not what happened.  (But I could be wrong.)
>
>
Thats it. I am locked out completely...
I have to reset te password and do the SMS  code request to gain acces to 
my account again

Now also I cant access Adsense right now.
When i reboot my pc then i'm sure I have to do the same shit again to get 
back into my Gmail

So far nobody has been able to log into my account.

How do I ask Big G to look into this?  
If anyone is doing this on purpose then I want to know as much as possible 
about it.

If not then I will stop using Google for Email.



 

>
> .
>
> ​​Perhaps, instead of them forgetting your password, ​your computer (note 
> I didn't say *you*, necessarily) is sending the wrong password.  There are 
> some reasons why that would happen -- having CapsLock stuck ON being one of 
> them -- perhaps others too.
>
> When Gmail changed its login screen about a month ago, with separate 
> username and password "screens", I have more trouble logging in now, 
> because I start typing the password too early and the first few characters 
> are lost.  I was used to typing it all in fast, using the Tab key, and I 
> miss that.  Old habits are hard to break.
> ​
>

It's not Capslocl, and it is not that i forgot the password
When i request a new password, Google asks me to enter the last one i used 
to get in

The new login only is fine with me... If it works it works...  But this 
password resetting carp is just stupid.
I'm logging in from the same IP, Same PC, Same OS, Same Browser...  

and Same Password.


  

>
> ​It is peculiar that this is not a widespread problem.  Yours is the only​ 
> complaint about it that I've seen.  That would tend to indicate that the 
> problem might be unique to your computer, or (shall I say it) to the person 
> in front of the computer, not something endemic to Google.
>
>
Again WRONG Andy.   :-) Sorry

On another account, an old one that i nolonger use I can still login 
without issues. With the new login system etc. And other people can also 
login to their accounts from this PC.

It's just that THIS account gets locked time and time again.  




At work, there is a computer I occasionally use, where I have one heck of a 
> hard time logging in.  The computer seems to skip keystrokes occasionally, 
> and this seems to happen when logging in.  But I can see it when I type my 
> email address too.  Stupid computer.
>
> Andy
>
> Ok that also sucks, but thats a different issue
 

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Pissed Gmailers Inc.]

Not the keyboard, its on Google's end.

Other accounts can still be accessed from this PC.  
Also non-google accounts with far more complicated passwords






On Tuesday, 1 September 2015 23:00:32 UTC+2, Jeff Grossman wrote:
>
> On Tue, Sep 1, 2015 at 1:40 PM, Andy  
> wrote:
>
>> On Mon, Aug 31, 2015 at 8:02 PM, Pissed Gmailers Inc. > > wrote:
>>
>>> I'm the only one who logged in to my account.
>>>
>>> However i can't see if someone else has been trying to log in?
>>> It only shows successful logins... So thats the same as not showing 
>>> anything at all!
>>>
>>
>> ​I think the recommendation to see if anyone else has logged in, is to 
>> see if someone else might be changing your password on you.​  A suddenly 
>> changed password is one sign of that.
>>
>> If someone else repeatedly attempts to login and fails, I believe it will 
>> lock you out completely.  I think the fact that you are able to reset your 
>> password and then login, without having to wait another day or so, shows 
>> that this is not what happened.  (But I could be wrong.)
>>
>> I have not changed anything to my account, one day it worked and the 
>>> other it just forgot my password.
>>>
>> ​...
>>
>>> It almost feels like google lost data... And looses it over and over 
>>> again...
>>>
>>
>> ​​Perhaps, instead of them forgetting your password, ​your computer (note 
>> I didn't say *you*, necessarily) is sending the wrong password.  There are 
>> some reasons why that would happen -- having CapsLock stuck ON being one of 
>> them -- perhaps others too.
>>
>> When Gmail changed its login screen about a month ago, with separate 
>> username and password "screens", I have more trouble logging in now, 
>> because I start typing the password too early and the first few characters 
>> are lost.  I was used to typing it all in fast, using the Tab key, and I 
>> miss that.  Old habits are hard to break.
>> ​
>>
>>> It is just a waste of time and it to me it feels like Google is loosing 
>>> grip on its own stuff.  
>>>
>>
>> ​It is peculiar that this is not a widespread problem.  Yours is the 
>> only​ complaint about it that I've seen.  That would tend to indicate that 
>> the problem might be unique to your computer, or (shall I say it) to the 
>> person in front of the computer, not something endemic to Google.
>>
>> At work, there is a computer I occasionally use, where I have one heck of 
>> a hard time logging in.  The computer seems to skip keystrokes 
>> occasionally, and this seems to happen when logging in.  But I can see it 
>> when I type my email address too.  Stupid computer.
>>
>
> It could be the keyboard.  I have seen keyboards go out where some keys 
> don't work so well anymore.  Or if it is a wireless keyboard I have seen 
> where either the signal is not good or the battery is dying it misses 
> keystrokes.
>
> Jeff
>

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Andy]

On Mon, Aug 31, 2015 at 8:02 PM, Pissed Gmailers Inc.  wrote:

> I'm the only one who logged in to my account.
>
> However i can't see if someone else has been trying to log in?
> It only shows successful logins... So thats the same as not showing
> anything at all!
>

​I think the recommendation to see if anyone else has logged in, is to see
if someone else might be changing your password on you.​  A suddenly
changed password is one sign of that.

If someone else repeatedly attempts to login and fails, I believe it will
lock you out completely.  I think the fact that you are able to reset your
password and then login, without having to wait another day or so, shows
that this is not what happened.  (But I could be wrong.)

I have not changed anything to my account, one day it worked and the other
> it just forgot my password.
>
​...

> It almost feels like google lost data... And looses it over and over
> again...
>

​​Perhaps, instead of them forgetting your password, ​your computer (note I
didn't say *you*, necessarily) is sending the wrong password.  There are
some reasons why that would happen -- having CapsLock stuck ON being one of
them -- perhaps others too.

When Gmail changed its login screen about a month ago, with separate
username and password "screens", I have more trouble logging in now,
because I start typing the password too early and the first few characters
are lost.  I was used to typing it all in fast, using the Tab key, and I
miss that.  Old habits are hard to break.
​

> It is just a waste of time and it to me it feels like Google is loosing
> grip on its own stuff.
>

​It is peculiar that this is not a widespread problem.  Yours is the only​
complaint about it that I've seen.  That would tend to indicate that the
problem might be unique to your computer, or (shall I say it) to the person
in front of the computer, not something endemic to Google.

At work, there is a computer I occasionally use, where I have one heck of a
hard time logging in.  The computer seems to skip keystrokes occasionally,
and this seems to happen when logging in.  But I can see it when I type my
email address too.  Stupid computer.

Andy

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Re: [Gmail-Users] Why is my password not working 3 days in a row!?

[Jeff Grossman]

On Tue, Sep 1, 2015 at 1:40 PM, Andy  wrote:

> On Mon, Aug 31, 2015 at 8:02 PM, Pissed Gmailers Inc. <
> manostie...@gmail.com> wrote:
>
>> I'm the only one who logged in to my account.
>>
>> However i can't see if someone else has been trying to log in?
>> It only shows successful logins... So thats the same as not showing
>> anything at all!
>>
>
> ​I think the recommendation to see if anyone else has logged in, is to see
> if someone else might be changing your password on you.​  A suddenly
> changed password is one sign of that.
>
> If someone else repeatedly attempts to login and fails, I believe it will
> lock you out completely.  I think the fact that you are able to reset your
> password and then login, without having to wait another day or so, shows
> that this is not what happened.  (But I could be wrong.)
>
> I have not changed anything to my account, one day it worked and the other
>> it just forgot my password.
>>
> ​...
>
>> It almost feels like google lost data... And looses it over and over
>> again...
>>
>
> ​​Perhaps, instead of them forgetting your password, ​your computer (note
> I didn't say *you*, necessarily) is sending the wrong password.  There are
> some reasons why that would happen -- having CapsLock stuck ON being one of
> them -- perhaps others too.
>
> When Gmail changed its login screen about a month ago, with separate
> username and password "screens", I have more trouble logging in now,
> because I start typing the password too early and the first few characters
> are lost.  I was used to typing it all in fast, using the Tab key, and I
> miss that.  Old habits are hard to break.
> ​
>
>> It is just a waste of time and it to me it feels like Google is loosing
>> grip on its own stuff.
>>
>
> ​It is peculiar that this is not a widespread problem.  Yours is the only​
> complaint about it that I've seen.  That would tend to indicate that the
> problem might be unique to your computer, or (shall I say it) to the person
> in front of the computer, not something endemic to Google.
>
> At work, there is a computer I occasionally use, where I have one heck of
> a hard time logging in.  The computer seems to skip keystrokes
> occasionally, and this seems to happen when logging in.  But I can see it
> when I type my email address too.  Stupid computer.
>

It could be the keyboard.  I have seen keyboards go out where some keys
don't work so well anymore.  Or if it is a wireless keyboard I have seen
where either the signal is not good or the battery is dying it misses
keystrokes.

Jeff

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