[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Petr,

If you're experiencing an issue on the platform, you should post to the Public 
Issue Tracker  and 
include a minimal application which can be used to reproduce the behaviour 
on our end. The example email you show is likely breaking exactly the 
specific conditions needed to observe the behaviour - often mail will fail 
to send due to matching a spam signature, although without seeing the 
message content (or the error output in the logs, for that matter), it's 
impossible to know. 

If you post to the Public Issue Tracker and then post the link to the 
created thread here, I'll be happy to take a look and help you out. As it 
is, this thread is somewhat off-topic since this forum is meant for general 
and high-level discussion of the platform and services, not specific-issue 
technical support requests.

Best wishes,

Nick

On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>
> Hello, 
>
> I've met problem in my application.. problem is that I cannot send email.. 
> or behaviour seems weird..
>
> First time I've got email.. but after that haven't..  if app was running 
> day, maybe two it started sending email.. but after I sent some changes to 
> app, it stopped sending mails again..
>
> I tried create different testing page but doesn't work :( :
>
> from google.appengine.api import mail 
>   
> import webapp2 
>  
>   
>   
>
> [code] 
>
> class emailTest(webapp2.RequestHandler):   
>  
> def get(self): 
>  
> message = mail.EmailMessage(   
>  
> sender="noreply ", 
>  
> subject="Testing email"   
>   
> ) 
>   
>   
>   
> message.to = "My Name "  
> message.body = """ 
>  
> Dear Albert:   
>  
>   
>   
> Your example.com account has been approved.  You can now visit   
>
> http://www.example.com/ and sign in using your Google Account to 
>
> access new features.   
>  
>   
>   
> Please let us know if you have any questions. 
>   
>   
>   
> The example.com Team 
>
> """   
>   
>   
>   
> message.send() 
>  
> self.response.out.write(message.body)   
> [code]
>
> it is almost same as in doc: 
> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>
> Any idea what I am doing wrong?  I have still free version of app and can 
> see in quota that sent email value is increasing if I send email.  
>
> Thanks   
> ~ 
>
> ~  
>

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[google-appengine] Re: Cannot send mail

[Rob Williams]

Hi,

I've seen the same since yesterday, 1-March-2015. Existing code queues 
mails to not send too fast. Test case has a small number of receivers.

Have found that:

   - Logs indicate mail was sent
   - Quota is updated to show mail being sent
   - Only a small random subset of the sent mails are received by remote 
   hosts
  - Have tested with multiple receiving domains
  - Emails are not in junk folders
  - The few emails that are delivered arrive instantly
   - No bounce backs have been delivered


Several people are seeing similar behaviour on stack overflow. 
http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
  
http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com


Is email transmission broken? Is email being radically queued?

Thanks!


On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>
> Hello, 
>
> I've met problem in my application.. problem is that I cannot send email.. 
> or behaviour seems weird..
>
> First time I've got email.. but after that haven't..  if app was running 
> day, maybe two it started sending email.. but after I sent some changes to 
> app, it stopped sending mails again..
>
> I tried create different testing page but doesn't work :( :
>
> from google.appengine.api import mail 
>   
> import webapp2 
>  
>   
>   
>
> [code] 
>
> class emailTest(webapp2.RequestHandler):   
>  
> def get(self): 
>  
> message = mail.EmailMessage(   
>  
> sender="noreply  >",  
> subject="Testing email"   
>   
> ) 
>   
>   
>   
> message.to = "My Name >" 
>  
> message.body = """ 
>  
> Dear Albert:   
>  
>   
>   
> Your example.com account has been approved.  You can now visit   
>
> http://www.example.com/ and sign in using your Google Account to 
>
> access new features.   
>  
>   
>   
> Please let us know if you have any questions. 
>   
>   
>   
> The example.com Team 
>
> """   
>   
>   
>   
> message.send() 
>  
> self.response.out.write(message.body)   
> [code]
>
> it is almost same as in doc: 
> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>
> Any idea what I am doing wrong?  I have still free version of app and can 
> see in quota that sent email value is increasing if I send email.  
>
> Thanks   
> ~ 
>
> ~  
>

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[google-appengine] Re: Cannot send mail

[Rob Williams]

*2016.

On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>
> Hi,
>
> I've seen the same since yesterday, 1-March-2015. Existing code queues 
> mails to not send too fast. Test case has a small number of receivers.
>
> Have found that:
>
>- Logs indicate mail was sent
>- Quota is updated to show mail being sent
>- Only a small random subset of the sent mails are received by remote 
>hosts
>   - Have tested with multiple receiving domains
>   - Emails are not in junk folders
>   - The few emails that are delivered arrive instantly
>- No bounce backs have been delivered
>
>
> Several people are seeing similar behaviour on stack overflow. 
> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>   
>
> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>
>
> Is email transmission broken? Is email being radically queued?
>
> Thanks!
>
>
> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>
>> Hello, 
>>
>> I've met problem in my application.. problem is that I cannot send 
>> email.. or behaviour seems weird..
>>
>> First time I've got email.. but after that haven't..  if app was running 
>> day, maybe two it started sending email.. but after I sent some changes to 
>> app, it stopped sending mails again..
>>
>> I tried create different testing page but doesn't work :( :
>>
>> from google.appengine.api import mail 
>>   
>> import webapp2   
>>
>>   
>>   
>>
>> [code]   
>>  
>> class emailTest(webapp2.RequestHandler): 
>>
>> def get(self):   
>>
>> message = mail.EmailMessage( 
>>
>> sender="noreply ", 
>>  
>> subject="Testing email"   
>>   
>> ) 
>>   
>>   
>>   
>> message.to = "My Name "  
>> message.body = """   
>>
>> Dear Albert: 
>>
>>   
>>   
>> Your example.com account has been approved.  You can now visit   
>>
>> http://www.example.com/ and sign in using your Google Account to 
>>
>> access new features. 
>>
>>   
>>   
>> Please let us know if you have any questions. 
>>   
>>   
>>   
>> The example.com Team 
>>
>> """   
>>   
>>   
>>   
>> message.send()   
>>
>> self.response.out.write(message.body)   
>> [code]
>>
>> it is almost same as in doc: 
>> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>>
>> Any idea what I am doing wrong?  I have still free version of app and can 
>> see in quota that sent email value is increasing if I send email.  
>>
>> Thanks   
>> ~ 
>>
>> ~  
>>
>

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[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Rob,

The best way to get us to look at a potential issue is to make a report in 
the Public Issue Tracker 
. Feel free to do 
so, with as much technical information as possible, and you'll find that 
the responses are quick and the issue will make progress. Posting in a 
forum meant for general discussion (such as this one) is far less likely to 
find its way to people who can help.

Best wishes,

Nick



On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>
> Hi,
>
> I've seen the same since yesterday, 1-March-2015. Existing code queues 
> mails to not send too fast. Test case has a small number of receivers.
>
> Have found that:
>
>- Logs indicate mail was sent
>- Quota is updated to show mail being sent
>- Only a small random subset of the sent mails are received by remote 
>hosts
>   - Have tested with multiple receiving domains
>   - Emails are not in junk folders
>   - The few emails that are delivered arrive instantly
>- No bounce backs have been delivered
>
>
> Several people are seeing similar behaviour on stack overflow. 
> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>   
>
> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>
>
> Is email transmission broken? Is email being radically queued?
>
> Thanks!
>
>
> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>
>> Hello, 
>>
>> I've met problem in my application.. problem is that I cannot send 
>> email.. or behaviour seems weird..
>>
>> First time I've got email.. but after that haven't..  if app was running 
>> day, maybe two it started sending email.. but after I sent some changes to 
>> app, it stopped sending mails again..
>>
>> I tried create different testing page but doesn't work :( :
>>
>> from google.appengine.api import mail 
>>   
>> import webapp2   
>>
>>   
>>   
>>
>> [code]   
>>  
>> class emailTest(webapp2.RequestHandler): 
>>
>> def get(self):   
>>
>> message = mail.EmailMessage( 
>>
>> sender="noreply ", 
>>  
>> subject="Testing email"   
>>   
>> ) 
>>   
>>   
>>   
>> message.to = "My Name "  
>> message.body = """   
>>
>> Dear Albert: 
>>
>>   
>>   
>> Your example.com account has been approved.  You can now visit   
>>
>> http://www.example.com/ and sign in using your Google Account to 
>>
>> access new features. 
>>
>>   
>>   
>> Please let us know if you have any questions. 
>>   
>>   
>>   
>> The example.com Team 
>>
>> """   
>>   
>>   
>>   
>> message.send()   
>>
>> self.response.out.write(message.body)   
>> [code]
>>
>> it is almost same as in doc: 
>> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>>
>> Any idea what I am doing wrong?  I have still free version of app and can 
>> see in quota that sent email value is increasing if I send email.  
>>
>> Thanks   
>> ~ 
>>
>> ~  
>>
>

-- 
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To view this 

[google-appengine] Re: Cannot send mail

[Rob Williams]

Hi Nick,

I've created 
https://code.google.com/p/googleappengine/issues/detail?id=12786

Thanks.

On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
Support) wrote:
>
> Hey Rob,
>
> The best way to get us to look at a potential issue is to make a report in 
> the Public Issue Tracker 
> . Feel free to do 
> so, with as much technical information as possible, and you'll find that 
> the responses are quick and the issue will make progress. Posting in a 
> forum meant for general discussion (such as this one) is far less likely to 
> find its way to people who can help.
>
> Best wishes,
>
> Nick
>
>
>
> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>>
>> Hi,
>>
>> I've seen the same since yesterday, 1-March-2015. Existing code queues 
>> mails to not send too fast. Test case has a small number of receivers.
>>
>> Have found that:
>>
>>- Logs indicate mail was sent
>>- Quota is updated to show mail being sent
>>- Only a small random subset of the sent mails are received by remote 
>>hosts
>>   - Have tested with multiple receiving domains
>>   - Emails are not in junk folders
>>   - The few emails that are delivered arrive instantly
>>- No bounce backs have been delivered
>>
>>
>> Several people are seeing similar behaviour on stack overflow. 
>> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>>   
>>
>> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>>
>>
>> Is email transmission broken? Is email being radically queued?
>>
>> Thanks!
>>
>>
>> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>>
>>> Hello, 
>>>
>>> I've met problem in my application.. problem is that I cannot send 
>>> email.. or behaviour seems weird..
>>>
>>> First time I've got email.. but after that haven't..  if app was running 
>>> day, maybe two it started sending email.. but after I sent some changes to 
>>> app, it stopped sending mails again..
>>>
>>> I tried create different testing page but doesn't work :( :
>>>
>>> from google.appengine.api import mail   
>>> 
>>> import webapp2   
>>>
>>> 
>>> 
>>>
>>> [code]   
>>>  
>>> class emailTest(webapp2.RequestHandler): 
>>>
>>> def get(self):   
>>>
>>> message = mail.EmailMessage( 
>>>
>>> sender="noreply ",   
>>>
>>> subject="Testing email" 
>>> 
>>> )   
>>> 
>>> 
>>> 
>>> message.to = "My Name "  
>>> message.body = """   
>>>
>>> Dear Albert: 
>>>
>>> 
>>> 
>>> Your example.com account has been approved.  You can now visit 
>>>  
>>> http://www.example.com/ and sign in using your Google Account 
>>> to
>>> access new features. 
>>>
>>> 
>>> 
>>> Please let us know if you have any questions.   
>>> 
>>> 
>>> 
>>> The example.com Team   
>>>  
>>> """ 
>>> 
>>> 
>>> 
>>> message.send()   
>>>
>>> self.response.out.write(message.body)   
>>> [code]
>>>
>>> it is almost same as in doc: 
>>> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>>>
>>> Any idea what I am doing wrong?  I have still free version of app and 
>>> can see in quota that sent email value is increasing if I send email.  
>>>
>>> Thanks   
>>> ~   
>>>  
>>> ~  
>>>
>>

-- 
You received this message because you are subscribed to the Googl

[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Rob,

Thanks for the link, and for posting in the right place :) We'll be active 
on that thread shortly. 

On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>
> Hi Nick,
>
> I've created 
> https://code.google.com/p/googleappengine/issues/detail?id=12786
>
> Thanks.
>
> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Rob,
>>
>> The best way to get us to look at a potential issue is to make a report 
>> in the Public Issue Tracker 
>> . Feel free to do 
>> so, with as much technical information as possible, and you'll find that 
>> the responses are quick and the issue will make progress. Posting in a 
>> forum meant for general discussion (such as this one) is far less likely to 
>> find its way to people who can help.
>>
>> Best wishes,
>>
>> Nick
>>
>>
>>
>> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>>>
>>> Hi,
>>>
>>> I've seen the same since yesterday, 1-March-2015. Existing code queues 
>>> mails to not send too fast. Test case has a small number of receivers.
>>>
>>> Have found that:
>>>
>>>- Logs indicate mail was sent
>>>- Quota is updated to show mail being sent
>>>- Only a small random subset of the sent mails are received by 
>>>remote hosts
>>>   - Have tested with multiple receiving domains
>>>   - Emails are not in junk folders
>>>   - The few emails that are delivered arrive instantly
>>>- No bounce backs have been delivered
>>>
>>>
>>> Several people are seeing similar behaviour on stack overflow. 
>>> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>>>   
>>>
>>> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>>>
>>>
>>> Is email transmission broken? Is email being radically queued?
>>>
>>> Thanks!
>>>
>>>
>>> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:

 Hello, 

 I've met problem in my application.. problem is that I cannot send 
 email.. or behaviour seems weird..

 First time I've got email.. but after that haven't..  if app was 
 running day, maybe two it started sending email.. but after I sent some 
 changes to app, it stopped sending mails again..

 I tried create different testing page but doesn't work :( :

 from google.appengine.api import mail   
 
 import webapp2 
  
 
 

 [code] 

 class emailTest(webapp2.RequestHandler):   
  
 def get(self): 
  
 message = mail.EmailMessage(   
  
 sender="noreply ",   

 subject="Testing email" 
 
 )   
 
 
 
 message.to = "My Name "  
 message.body = """ 
  
 Dear Albert:   
  
 
 
 Your example.com account has been approved.  You can now visit 
  
 http://www.example.com/ and sign in using your Google Account 
 to
 access new features.   
  
 
 
 Please let us know if you have any questions.   
 
 
 
 The example.com Team   
  
 """ 
 
 
 
 message.send() 
  
 self.response.out.write(message.body)   
 [code]

 it is almost same as in doc: 
 https://cloud.google.com/appengine/docs/python/mail/sendingmail 

 Any idea what I am doing wrong?  I have still free version of app and 
 can see in quota that sent email value is increasin

[google-appengine] Re: Cannot send mail

[Marek Dusek]

Hello,

may I ask how you solved the issue (as the link is no longer valid and the 
ticket ID disappeared from the public ticket listing)?

We are facing similar issue on our GAE application - emails suddenly 
(within last days) stopped being delivered, although no change was made to 
the settings or code (and the mail quota in dev console is being updated 
properly).

I believe there are similar posts on SO without any conclusion.

Thank you,
Marek Dusek

On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform Support) 
wrote:
>
> Hey Rob,
>
> Thanks for the link, and for posting in the right place :) We'll be active 
> on that thread shortly. 
>
> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>>
>> Hi Nick,
>>
>> I've created 
>> https://code.google.com/p/googleappengine/issues/detail?id=12786
>>
>> Thanks.
>>
>> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Rob,
>>>
>>> The best way to get us to look at a potential issue is to make a report 
>>> in the Public Issue Tracker 
>>> . Feel free to 
>>> do so, with as much technical information as possible, and you'll find that 
>>> the responses are quick and the issue will make progress. Posting in a 
>>> forum meant for general discussion (such as this one) is far less likely to 
>>> find its way to people who can help.
>>>
>>> Best wishes,
>>>
>>> Nick
>>>
>>>
>>>
>>> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:

 Hi,

 I've seen the same since yesterday, 1-March-2015. Existing code queues 
 mails to not send too fast. Test case has a small number of receivers.

 Have found that:

- Logs indicate mail was sent
- Quota is updated to show mail being sent
- Only a small random subset of the sent mails are received by 
remote hosts
   - Have tested with multiple receiving domains
   - Emails are not in junk folders
   - The few emails that are delivered arrive instantly
- No bounce backs have been delivered


 Several people are seeing similar behaviour on stack overflow. 
 http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
   

 http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com


 Is email transmission broken? Is email being radically queued?

 Thanks!


 On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>
> Hello, 
>
> I've met problem in my application.. problem is that I cannot send 
> email.. or behaviour seems weird..
>
> First time I've got email.. but after that haven't..  if app was 
> running day, maybe two it started sending email.. but after I sent some 
> changes to app, it stopped sending mails again..
>
> I tried create different testing page but doesn't work :( :
>
> from google.appengine.api import mail 
>   
> import webapp2 
>  
>   
>   
>
> [code] 
>
> class emailTest(webapp2.RequestHandler):   
>  
> def get(self): 
>  
> message = mail.EmailMessage(   
>  
> sender="noreply ", 
>  
> subject="Testing email"   
>   
> ) 
>   
>   
>   
> message.to = "My Name "  
> message.body = """ 
>  
> Dear Albert:   
>  
>   
>   
> Your example.com account has been approved.  You can now 
> visit  
> http://www.example.com/ and sign in using your Google Account 
> to
> access new features.   
>  
>   
>   
> Please let us know if you have any questions. 
>   
>   
>   
> The e

[google-appengine] Re: Cannot send mail

[Rob Williams]

Hi,

The issue is still being investigated. The google team made it private.

I'm supposed to hear back from their investigation by/on tomorrow, Friday 
10/March/2016.

Thanks.


On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>
> Hello,
>
> may I ask how you solved the issue (as the link is no longer valid and the 
> ticket ID disappeared from the public ticket listing)?
>
> We are facing similar issue on our GAE application - emails suddenly 
> (within last days) stopped being delivered, although no change was made to 
> the settings or code (and the mail quota in dev console is being updated 
> properly).
>
> I believe there are similar posts on SO without any conclusion.
>
> Thank you,
> Marek Dusek
>
> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Rob,
>>
>> Thanks for the link, and for posting in the right place :) We'll be 
>> active on that thread shortly. 
>>
>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>>>
>>> Hi Nick,
>>>
>>> I've created 
>>> https://code.google.com/p/googleappengine/issues/detail?id=12786
>>>
>>> Thanks.
>>>
>>> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Rob,

 The best way to get us to look at a potential issue is to make a report 
 in the Public Issue Tracker 
 . Feel free to 
 do so, with as much technical information as possible, and you'll find 
 that 
 the responses are quick and the issue will make progress. Posting in a 
 forum meant for general discussion (such as this one) is far less likely 
 to 
 find its way to people who can help.

 Best wishes,

 Nick



 On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>
> Hi,
>
> I've seen the same since yesterday, 1-March-2015. Existing code queues 
> mails to not send too fast. Test case has a small number of receivers.
>
> Have found that:
>
>- Logs indicate mail was sent
>- Quota is updated to show mail being sent
>- Only a small random subset of the sent mails are received by 
>remote hosts
>   - Have tested with multiple receiving domains
>   - Emails are not in junk folders
>   - The few emails that are delivered arrive instantly
>- No bounce backs have been delivered
>
>
> Several people are seeing similar behaviour on stack overflow. 
> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>   
>
> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>
>
> Is email transmission broken? Is email being radically queued?
>
> Thanks!
>
>
> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>
>> Hello, 
>>
>> I've met problem in my application.. problem is that I cannot send 
>> email.. or behaviour seems weird..
>>
>> First time I've got email.. but after that haven't..  if app was 
>> running day, maybe two it started sending email.. but after I sent some 
>> changes to app, it stopped sending mails again..
>>
>> I tried create different testing page but doesn't work :( :
>>
>> from google.appengine.api import mail 
>>   
>> import webapp2   
>>
>>   
>>   
>>
>> [code]   
>>  
>> class emailTest(webapp2.RequestHandler): 
>>
>> def get(self):   
>>
>> message = mail.EmailMessage( 
>>
>> sender="noreply ", 
>>  
>> subject="Testing email"   
>>   
>> ) 
>>   
>>   
>>   
>> message.to = "My Name "  
>> message.body = """   
>>
>> Dear Albert: 
>>
>>   
>>   
>> Your example.com account has been approved.  You can now 
>> visit  
>> http://www.example.com/ and sign in using your Google 
>> Account to  

[google-appengine] Re: Cannot send mail

[Rob Williams]

:D That's twice in this thread I've got the date wrong. Friday 
11/March/2016.

On Thursday, March 10, 2016 at 9:15:57 AM UTC-5, Rob Williams wrote:
>
> Hi,
>
> The issue is still being investigated. The google team made it private.
>
> I'm supposed to hear back from their investigation by/on tomorrow, Friday 
> 10/March/2016.
>
> Thanks.
>
>
> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>>
>> Hello,
>>
>> may I ask how you solved the issue (as the link is no longer valid and 
>> the ticket ID disappeared from the public ticket listing)?
>>
>> We are facing similar issue on our GAE application - emails suddenly 
>> (within last days) stopped being delivered, although no change was made to 
>> the settings or code (and the mail quota in dev console is being updated 
>> properly).
>>
>> I believe there are similar posts on SO without any conclusion.
>>
>> Thank you,
>> Marek Dusek
>>
>> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Rob,
>>>
>>> Thanks for the link, and for posting in the right place :) We'll be 
>>> active on that thread shortly. 
>>>
>>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:

 Hi Nick,

 I've created 
 https://code.google.com/p/googleappengine/issues/detail?id=12786

 Thanks.

 On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
 Support) wrote:
>
> Hey Rob,
>
> The best way to get us to look at a potential issue is to make a 
> report in the Public Issue Tracker 
> . Feel free to 
> do so, with as much technical information as possible, and you'll find 
> that 
> the responses are quick and the issue will make progress. Posting in a 
> forum meant for general discussion (such as this one) is far less likely 
> to 
> find its way to people who can help.
>
> Best wishes,
>
> Nick
>
>
>
> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>>
>> Hi,
>>
>> I've seen the same since yesterday, 1-March-2015. Existing code 
>> queues mails to not send too fast. Test case has a small number of 
>> receivers.
>>
>> Have found that:
>>
>>- Logs indicate mail was sent
>>- Quota is updated to show mail being sent
>>- Only a small random subset of the sent mails are received by 
>>remote hosts
>>   - Have tested with multiple receiving domains
>>   - Emails are not in junk folders
>>   - The few emails that are delivered arrive instantly
>>- No bounce backs have been delivered
>>
>>
>> Several people are seeing similar behaviour on stack overflow. 
>> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>>   
>>
>> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>>
>>
>> Is email transmission broken? Is email being radically queued?
>>
>> Thanks!
>>
>>
>> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>>
>>> Hello, 
>>>
>>> I've met problem in my application.. problem is that I cannot send 
>>> email.. or behaviour seems weird..
>>>
>>> First time I've got email.. but after that haven't..  if app was 
>>> running day, maybe two it started sending email.. but after I sent some 
>>> changes to app, it stopped sending mails again..
>>>
>>> I tried create different testing page but doesn't work :( :
>>>
>>> from google.appengine.api import mail   
>>> 
>>> import webapp2   
>>>
>>> 
>>> 
>>>
>>> [code]   
>>>  
>>> class emailTest(webapp2.RequestHandler): 
>>>
>>> def get(self):   
>>>
>>> message = mail.EmailMessage( 
>>>
>>> sender="noreply ",   
>>>
>>> subject="Testing email" 
>>> 
>>> )   
>>> 
>>> 
>>> 
>>> message.to = "My Name " 
>>>  
>>> message.body = """   
>>>
>>> Dear Albert:

[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Mark,

We continue to look into this issue. The best thing to do would be to 
create a Public Issue Tracker thread with your specific information so that 
we can have a focused and clear context in which to track your issue, which 
might be different or overlapping (we don't know from this point). We 
monitor the Public Issue Tracker every day, so not to worry, we'll be in 
contact quickly after your posting.

On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>
> Hello,
>
> may I ask how you solved the issue (as the link is no longer valid and the 
> ticket ID disappeared from the public ticket listing)?
>
> We are facing similar issue on our GAE application - emails suddenly 
> (within last days) stopped being delivered, although no change was made to 
> the settings or code (and the mail quota in dev console is being updated 
> properly).
>
> I believe there are similar posts on SO without any conclusion.
>
> Thank you,
> Marek Dusek
>
> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Rob,
>>
>> Thanks for the link, and for posting in the right place :) We'll be 
>> active on that thread shortly. 
>>
>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>>>
>>> Hi Nick,
>>>
>>> I've created 
>>> https://code.google.com/p/googleappengine/issues/detail?id=12786
>>>
>>> Thanks.
>>>
>>> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Rob,

 The best way to get us to look at a potential issue is to make a report 
 in the Public Issue Tracker 
 . Feel free to 
 do so, with as much technical information as possible, and you'll find 
 that 
 the responses are quick and the issue will make progress. Posting in a 
 forum meant for general discussion (such as this one) is far less likely 
 to 
 find its way to people who can help.

 Best wishes,

 Nick



 On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>
> Hi,
>
> I've seen the same since yesterday, 1-March-2015. Existing code queues 
> mails to not send too fast. Test case has a small number of receivers.
>
> Have found that:
>
>- Logs indicate mail was sent
>- Quota is updated to show mail being sent
>- Only a small random subset of the sent mails are received by 
>remote hosts
>   - Have tested with multiple receiving domains
>   - Emails are not in junk folders
>   - The few emails that are delivered arrive instantly
>- No bounce backs have been delivered
>
>
> Several people are seeing similar behaviour on stack overflow. 
> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>   
>
> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>
>
> Is email transmission broken? Is email being radically queued?
>
> Thanks!
>
>
> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>
>> Hello, 
>>
>> I've met problem in my application.. problem is that I cannot send 
>> email.. or behaviour seems weird..
>>
>> First time I've got email.. but after that haven't..  if app was 
>> running day, maybe two it started sending email.. but after I sent some 
>> changes to app, it stopped sending mails again..
>>
>> I tried create different testing page but doesn't work :( :
>>
>> from google.appengine.api import mail 
>>   
>> import webapp2   
>>
>>   
>>   
>>
>> [code]   
>>  
>> class emailTest(webapp2.RequestHandler): 
>>
>> def get(self):   
>>
>> message = mail.EmailMessage( 
>>
>> sender="noreply ", 
>>  
>> subject="Testing email"   
>>   
>> ) 
>>   
>>   
>>   
>> message.to = "My Name "  
>> message.body = """   
>>
>> Dear Albert: 
>>
>>

[google-appengine] Re: Cannot send mail

[Gert]

https://code.google.com/p/googleappengine/issues/detail?id=12819

Can this be a higher priority please then medium. Not be able to send 
confirmation mails is critical to my app

On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
Support) wrote:
>
> Hey Mark,
>
> We continue to look into this issue. The best thing to do would be to 
> create a Public Issue Tracker thread with your specific information so that 
> we can have a focused and clear context in which to track your issue, which 
> might be different or overlapping (we don't know from this point). We 
> monitor the Public Issue Tracker every day, so not to worry, we'll be in 
> contact quickly after your posting.
>
> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>>
>> Hello,
>>
>> may I ask how you solved the issue (as the link is no longer valid and 
>> the ticket ID disappeared from the public ticket listing)?
>>
>> We are facing similar issue on our GAE application - emails suddenly 
>> (within last days) stopped being delivered, although no change was made to 
>> the settings or code (and the mail quota in dev console is being updated 
>> properly).
>>
>> I believe there are similar posts on SO without any conclusion.
>>
>> Thank you,
>> Marek Dusek
>>
>> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Rob,
>>>
>>> Thanks for the link, and for posting in the right place :) We'll be 
>>> active on that thread shortly. 
>>>
>>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:

 Hi Nick,

 I've created 
 https://code.google.com/p/googleappengine/issues/detail?id=12786

 Thanks.

 On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
 Support) wrote:
>
> Hey Rob,
>
> The best way to get us to look at a potential issue is to make a 
> report in the Public Issue Tracker 
> . Feel free to 
> do so, with as much technical information as possible, and you'll find 
> that 
> the responses are quick and the issue will make progress. Posting in a 
> forum meant for general discussion (such as this one) is far less likely 
> to 
> find its way to people who can help.
>
> Best wishes,
>
> Nick
>
>
>
> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>>
>> Hi,
>>
>> I've seen the same since yesterday, 1-March-2015. Existing code 
>> queues mails to not send too fast. Test case has a small number of 
>> receivers.
>>
>> Have found that:
>>
>>- Logs indicate mail was sent
>>- Quota is updated to show mail being sent
>>- Only a small random subset of the sent mails are received by 
>>remote hosts
>>   - Have tested with multiple receiving domains
>>   - Emails are not in junk folders
>>   - The few emails that are delivered arrive instantly
>>- No bounce backs have been delivered
>>
>>
>> Several people are seeing similar behaviour on stack overflow. 
>> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>>   
>>
>> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>>
>>
>> Is email transmission broken? Is email being radically queued?
>>
>> Thanks!
>>
>>
>> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>>>
>>> Hello, 
>>>
>>> I've met problem in my application.. problem is that I cannot send 
>>> email.. or behaviour seems weird..
>>>
>>> First time I've got email.. but after that haven't..  if app was 
>>> running day, maybe two it started sending email.. but after I sent some 
>>> changes to app, it stopped sending mails again..
>>>
>>> I tried create different testing page but doesn't work :( :
>>>
>>> from google.appengine.api import mail   
>>> 
>>> import webapp2   
>>>
>>> 
>>> 
>>>
>>> [code]   
>>>  
>>> class emailTest(webapp2.RequestHandler): 
>>>
>>> def get(self):   
>>>
>>> message = mail.EmailMessage( 
>>>
>>> sender="noreply ",   
>>>
>>> subject="Testing email" 
>>> 
>>> )   
>

[google-appengine] Re: Cannot send mail

[Rob Williams]

Sounds like it's happening to a big number of sites.

I wonder how many people it's happening to that just haven't noticed it 
yet...

On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:
>
> https://code.google.com/p/googleappengine/issues/detail?id=12819
>
> Can this be a higher priority please then medium. Not be able to send 
> confirmation mails is critical to my app
>
> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Mark,
>>
>> We continue to look into this issue. The best thing to do would be to 
>> create a Public Issue Tracker thread with your specific information so that 
>> we can have a focused and clear context in which to track your issue, which 
>> might be different or overlapping (we don't know from this point). We 
>> monitor the Public Issue Tracker every day, so not to worry, we'll be in 
>> contact quickly after your posting.
>>
>> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>>>
>>> Hello,
>>>
>>> may I ask how you solved the issue (as the link is no longer valid and 
>>> the ticket ID disappeared from the public ticket listing)?
>>>
>>> We are facing similar issue on our GAE application - emails suddenly 
>>> (within last days) stopped being delivered, although no change was made to 
>>> the settings or code (and the mail quota in dev console is being updated 
>>> properly).
>>>
>>> I believe there are similar posts on SO without any conclusion.
>>>
>>> Thank you,
>>> Marek Dusek
>>>
>>> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Rob,

 Thanks for the link, and for posting in the right place :) We'll be 
 active on that thread shortly. 

 On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>
> Hi Nick,
>
> I've created 
> https://code.google.com/p/googleappengine/issues/detail?id=12786
>
> Thanks.
>
> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Rob,
>>
>> The best way to get us to look at a potential issue is to make a 
>> report in the Public Issue Tracker 
>> . Feel free 
>> to do so, with as much technical information as possible, and you'll 
>> find 
>> that the responses are quick and the issue will make progress. Posting 
>> in a 
>> forum meant for general discussion (such as this one) is far less likely 
>> to 
>> find its way to people who can help.
>>
>> Best wishes,
>>
>> Nick
>>
>>
>>
>> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:
>>>
>>> Hi,
>>>
>>> I've seen the same since yesterday, 1-March-2015. Existing code 
>>> queues mails to not send too fast. Test case has a small number of 
>>> receivers.
>>>
>>> Have found that:
>>>
>>>- Logs indicate mail was sent
>>>- Quota is updated to show mail being sent
>>>- Only a small random subset of the sent mails are received by 
>>>remote hosts
>>>   - Have tested with multiple receiving domains
>>>   - Emails are not in junk folders
>>>   - The few emails that are delivered arrive instantly
>>>- No bounce backs have been delivered
>>>
>>>
>>> Several people are seeing similar behaviour on stack overflow. 
>>> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>>>   
>>>
>>> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>>>
>>>
>>> Is email transmission broken? Is email being radically queued?
>>>
>>> Thanks!
>>>
>>>
>>> On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:

 Hello, 

 I've met problem in my application.. problem is that I cannot send 
 email.. or behaviour seems weird..

 First time I've got email.. but after that haven't..  if app was 
 running day, maybe two it started sending email.. but after I sent 
 some 
 changes to app, it stopped sending mails again..

 I tried create different testing page but doesn't work :( :

 from google.appengine.api import mail   
 
 import webapp2 
  
 
 

 [code] 

 class emailTest(webapp2.RequestHandler):   
  
 def get(self): 
>

[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey All,

Thanks for your reports. We're noticing that there are more than a normal 
number of reporters on this issue and we're looking into it with a high 
priority. Feel free to post the specific details of your case in a 
self-contained comment on the thread linked above (now public again) and 
we'll take it into account. If, after the resolution of this issue, yours 
turns out to be slightly different, or persists, feel free to post an 
entirely separate thread. We'll be, as always, actively monitoring the new 
threads and will respond quickly with questions or progress updates.

On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:
>
> Sounds like it's happening to a big number of sites.
>
> I wonder how many people it's happening to that just haven't noticed it 
> yet...
>
> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:
>>
>> https://code.google.com/p/googleappengine/issues/detail?id=12819
>>
>> Can this be a higher priority please then medium. Not be able to send 
>> confirmation mails is critical to my app
>>
>> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Mark,
>>>
>>> We continue to look into this issue. The best thing to do would be to 
>>> create a Public Issue Tracker thread with your specific information so that 
>>> we can have a focused and clear context in which to track your issue, which 
>>> might be different or overlapping (we don't know from this point). We 
>>> monitor the Public Issue Tracker every day, so not to worry, we'll be in 
>>> contact quickly after your posting.
>>>
>>> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:

 Hello,

 may I ask how you solved the issue (as the link is no longer valid and 
 the ticket ID disappeared from the public ticket listing)?

 We are facing similar issue on our GAE application - emails suddenly 
 (within last days) stopped being delivered, although no change was made to 
 the settings or code (and the mail quota in dev console is being updated 
 properly).

 I believe there are similar posts on SO without any conclusion.

 Thank you,
 Marek Dusek

 On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
 Support) wrote:
>
> Hey Rob,
>
> Thanks for the link, and for posting in the right place :) We'll be 
> active on that thread shortly. 
>
> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>>
>> Hi Nick,
>>
>> I've created 
>> https://code.google.com/p/googleappengine/issues/detail?id=12786
>>
>> Thanks.
>>
>> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Rob,
>>>
>>> The best way to get us to look at a potential issue is to make a 
>>> report in the Public Issue Tracker 
>>> . Feel free 
>>> to do so, with as much technical information as possible, and you'll 
>>> find 
>>> that the responses are quick and the issue will make progress. Posting 
>>> in a 
>>> forum meant for general discussion (such as this one) is far less 
>>> likely to 
>>> find its way to people who can help.
>>>
>>> Best wishes,
>>>
>>> Nick
>>>
>>>
>>>
>>> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams wrote:

 Hi,

 I've seen the same since yesterday, 1-March-2015. Existing code 
 queues mails to not send too fast. Test case has a small number of 
 receivers.

 Have found that:

- Logs indicate mail was sent
- Quota is updated to show mail being sent
- Only a small random subset of the sent mails are received by 
remote hosts
   - Have tested with multiple receiving domains
   - Emails are not in junk folders
   - The few emails that are delivered arrive instantly
- No bounce backs have been delivered


 Several people are seeing similar behaviour on stack overflow. 
 http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
   

 http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com


 Is email transmission broken? Is email being radically queued?

 Thanks!


 On Tuesday, March 1, 2016 at 6:14:20 PM UTC-5, Petr Balogh wrote:
>
> Hello, 
>
> I've met problem in my application.. problem is that I cannot send 
> email.. or behaviour seems weird..
>
> First time I've got email.. but after that haven't..  if app was 
> running day, maybe two it started sen

[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

This issue appears to have been resolved. If anybody is still experiencing 
the issue, feel free to post in the linked PIT thread and / or here and we 
can look into your specific case.

Cheers!

Nick
Cloud Platform Community Support

On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud Platform 
Support) wrote:
>
> Hey All,
>
> Thanks for your reports. We're noticing that there are more than a normal 
> number of reporters on this issue and we're looking into it with a high 
> priority. Feel free to post the specific details of your case in a 
> self-contained comment on the thread linked above (now public again) and 
> we'll take it into account. If, after the resolution of this issue, yours 
> turns out to be slightly different, or persists, feel free to post an 
> entirely separate thread. We'll be, as always, actively monitoring the new 
> threads and will respond quickly with questions or progress updates.
>
> On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:
>>
>> Sounds like it's happening to a big number of sites.
>>
>> I wonder how many people it's happening to that just haven't noticed it 
>> yet...
>>
>> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:
>>>
>>> https://code.google.com/p/googleappengine/issues/detail?id=12819
>>>
>>> Can this be a higher priority please then medium. Not be able to send 
>>> confirmation mails is critical to my app
>>>
>>> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Mark,

 We continue to look into this issue. The best thing to do would be to 
 create a Public Issue Tracker thread with your specific information so 
 that 
 we can have a focused and clear context in which to track your issue, 
 which 
 might be different or overlapping (we don't know from this point). We 
 monitor the Public Issue Tracker every day, so not to worry, we'll be in 
 contact quickly after your posting.

 On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>
> Hello,
>
> may I ask how you solved the issue (as the link is no longer valid and 
> the ticket ID disappeared from the public ticket listing)?
>
> We are facing similar issue on our GAE application - emails suddenly 
> (within last days) stopped being delivered, although no change was made 
> to 
> the settings or code (and the mail quota in dev console is being updated 
> properly).
>
> I believe there are similar posts on SO without any conclusion.
>
> Thank you,
> Marek Dusek
>
> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Rob,
>>
>> Thanks for the link, and for posting in the right place :) We'll be 
>> active on that thread shortly. 
>>
>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>>>
>>> Hi Nick,
>>>
>>> I've created 
>>> https://code.google.com/p/googleappengine/issues/detail?id=12786
>>>
>>> Thanks.
>>>
>>> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Rob,

 The best way to get us to look at a potential issue is to make a 
 report in the Public Issue Tracker 
 . Feel free 
 to do so, with as much technical information as possible, and you'll 
 find 
 that the responses are quick and the issue will make progress. Posting 
 in a 
 forum meant for general discussion (such as this one) is far less 
 likely to 
 find its way to people who can help.

 Best wishes,

 Nick



 On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams 
 wrote:
>
> Hi,
>
> I've seen the same since yesterday, 1-March-2015. Existing code 
> queues mails to not send too fast. Test case has a small number of 
> receivers.
>
> Have found that:
>
>- Logs indicate mail was sent
>- Quota is updated to show mail being sent
>- Only a small random subset of the sent mails are received by 
>remote hosts
>   - Have tested with multiple receiving domains
>   - Emails are not in junk folders
>   - The few emails that are delivered arrive instantly
>- No bounce backs have been delivered
>
>
> Several people are seeing similar behaviour on stack overflow. 
> http://stackoverflow.com/questions/35727054/google-app-engine-python-mail-sent-but-not-received
>   
>
> http://stackoverflow.com/questions/35737937/sending-email-stopped-working-using-anythingtestapp-appspotmail-com
>
>

[google-appengine] Re: Cannot send mail

[Gert]

For me it's working thanks, can we have a explanation please what went 
wrong?

On Thursday, March 24, 2016 at 12:25:37 AM UTC+1, Nick (Cloud Platform 
Support) wrote:
>
> This issue appears to have been resolved. If anybody is still experiencing 
> the issue, feel free to post in the linked PIT thread and / or here and we 
> can look into your specific case.
>
> Cheers!
>
> Nick
> Cloud Platform Community Support
>
> On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey All,
>>
>> Thanks for your reports. We're noticing that there are more than a normal 
>> number of reporters on this issue and we're looking into it with a high 
>> priority. Feel free to post the specific details of your case in a 
>> self-contained comment on the thread linked above (now public again) and 
>> we'll take it into account. If, after the resolution of this issue, yours 
>> turns out to be slightly different, or persists, feel free to post an 
>> entirely separate thread. We'll be, as always, actively monitoring the new 
>> threads and will respond quickly with questions or progress updates.
>>
>> On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:
>>>
>>> Sounds like it's happening to a big number of sites.
>>>
>>> I wonder how many people it's happening to that just haven't noticed it 
>>> yet...
>>>
>>> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:

 https://code.google.com/p/googleappengine/issues/detail?id=12819

 Can this be a higher priority please then medium. Not be able to send 
 confirmation mails is critical to my app

 On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
 Support) wrote:
>
> Hey Mark,
>
> We continue to look into this issue. The best thing to do would be to 
> create a Public Issue Tracker thread with your specific information so 
> that 
> we can have a focused and clear context in which to track your issue, 
> which 
> might be different or overlapping (we don't know from this point). We 
> monitor the Public Issue Tracker every day, so not to worry, we'll be in 
> contact quickly after your posting.
>
> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>>
>> Hello,
>>
>> may I ask how you solved the issue (as the link is no longer valid 
>> and the ticket ID disappeared from the public ticket listing)?
>>
>> We are facing similar issue on our GAE application - emails suddenly 
>> (within last days) stopped being delivered, although no change was made 
>> to 
>> the settings or code (and the mail quota in dev console is being updated 
>> properly).
>>
>> I believe there are similar posts on SO without any conclusion.
>>
>> Thank you,
>> Marek Dusek
>>
>> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Rob,
>>>
>>> Thanks for the link, and for posting in the right place :) We'll be 
>>> active on that thread shortly. 
>>>
>>> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:

 Hi Nick,

 I've created 
 https://code.google.com/p/googleappengine/issues/detail?id=12786

 Thanks.

 On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud 
 Platform Support) wrote:
>
> Hey Rob,
>
> The best way to get us to look at a potential issue is to make a 
> report in the Public Issue Tracker 
> . Feel 
> free to do so, with as much technical information as possible, and 
> you'll 
> find that the responses are quick and the issue will make progress. 
> Posting 
> in a forum meant for general discussion (such as this one) is far 
> less 
> likely to find its way to people who can help.
>
> Best wishes,
>
> Nick
>
>
>
> On Wednesday, March 2, 2016 at 12:49:42 PM UTC-5, Rob Williams 
> wrote:
>>
>> Hi,
>>
>> I've seen the same since yesterday, 1-March-2015. Existing code 
>> queues mails to not send too fast. Test case has a small number of 
>> receivers.
>>
>> Have found that:
>>
>>- Logs indicate mail was sent
>>- Quota is updated to show mail being sent
>>- Only a small random subset of the sent mails are received 
>>by remote hosts
>>   - Have tested with multiple receiving domains
>>   - Emails are not in junk folders
>>   - The few emails that are delivered arrive instantly
>>- No bounce backs have been delivered
>>
>>
>> Several people are seeing s

[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey All,

As some post-mortem analysis as requeset by Gert:

These issues just happened to be fixed by a change made to the way the mail 
filters determined what was spam and what wasn't. Some points to note:
  
There is no guarantee it won't happen in the future and GAE doesn't provide 
insight into dropped messages for the most part. 

The best advice we can really give is to move to Sendgrid if you have a 
higher standard requirement for programmatic email sending, and this is 
recommended in the documentation. Sendgrid has SLAs and other stuff 
surrounding mail delivery which put it above the Mail API, which is 
recommended for admin mail and other light tasks. It also gives users more 
visibility into what's actually going on with the mail than the Mail API 
[1]. 

[1] https://cloud.google.com/appengine/docs/php/mail/sendgrid

Cheers!

Nick
Cloud Platform Community Support

On Wednesday, March 23, 2016 at 9:35:40 PM UTC-4, Gert wrote:
>
> For me it's working thanks, can we have a explanation please what went 
> wrong?
>
> On Thursday, March 24, 2016 at 12:25:37 AM UTC+1, Nick (Cloud Platform 
> Support) wrote:
>>
>> This issue appears to have been resolved. If anybody is still 
>> experiencing the issue, feel free to post in the linked PIT thread and / or 
>> here and we can look into your specific case.
>>
>> Cheers!
>>
>> Nick
>> Cloud Platform Community Support
>>
>> On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey All,
>>>
>>> Thanks for your reports. We're noticing that there are more than a 
>>> normal number of reporters on this issue and we're looking into it with a 
>>> high priority. Feel free to post the specific details of your case in a 
>>> self-contained comment on the thread linked above (now public again) and 
>>> we'll take it into account. If, after the resolution of this issue, yours 
>>> turns out to be slightly different, or persists, feel free to post an 
>>> entirely separate thread. We'll be, as always, actively monitoring the new 
>>> threads and will respond quickly with questions or progress updates.
>>>
>>> On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:

 Sounds like it's happening to a big number of sites.

 I wonder how many people it's happening to that just haven't noticed it 
 yet...

 On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:
>
> https://code.google.com/p/googleappengine/issues/detail?id=12819
>
> Can this be a higher priority please then medium. Not be able to send 
> confirmation mails is critical to my app
>
> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Mark,
>>
>> We continue to look into this issue. The best thing to do would be to 
>> create a Public Issue Tracker thread with your specific information so 
>> that 
>> we can have a focused and clear context in which to track your issue, 
>> which 
>> might be different or overlapping (we don't know from this point). We 
>> monitor the Public Issue Tracker every day, so not to worry, we'll be in 
>> contact quickly after your posting.
>>
>> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:
>>>
>>> Hello,
>>>
>>> may I ask how you solved the issue (as the link is no longer valid 
>>> and the ticket ID disappeared from the public ticket listing)?
>>>
>>> We are facing similar issue on our GAE application - emails suddenly 
>>> (within last days) stopped being delivered, although no change was made 
>>> to 
>>> the settings or code (and the mail quota in dev console is being 
>>> updated 
>>> properly).
>>>
>>> I believe there are similar posts on SO without any conclusion.
>>>
>>> Thank you,
>>> Marek Dusek
>>>
>>> On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Rob,

 Thanks for the link, and for posting in the right place :) We'll be 
 active on that thread shortly. 

 On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>
> Hi Nick,
>
> I've created 
> https://code.google.com/p/googleappengine/issues/detail?id=12786
>
> Thanks.
>
> On Thursday, March 3, 2016 at 6:38:11 PM UTC-5, Nick (Cloud 
> Platform Support) wrote:
>>
>> Hey Rob,
>>
>> The best way to get us to look at a potential issue is to make a 
>> report in the Public Issue Tracker 
>> . Feel 
>> free to do so, with as much technical information as possible, and 
>> you'll 
>> find that the responses are quick and the issue will make progress. 
>> Posting 
>> in a forum

[google-appengine] Re: Cannot send mail

[Rob Williams]

Hi Nick,

>From your link:

"Using SendGrid *can* improve your deliverability and provide transparency 
into what actually happens to those emails your app sends." That's the 
extent of the recommendation?

Reading the docs - there's nothing super compelling to try SendGrid. The 
App Engine Mail API is fully featured and fully documented. If people have 
followed this documentation and internal changes are going to cripple their 
apps - this really needs to be made clearer...

Thanks.



On Thursday, March 24, 2016 at 7:22:08 PM UTC-4, Nick (Cloud Platform 
Support) wrote:
>
> Hey All,
>
> As some post-mortem analysis as requeset by Gert:
>
> These issues just happened to be fixed by a change made to the way the 
> mail filters determined what was spam and what wasn't. Some points to note:
>   
> There is no guarantee it won't happen in the future and GAE doesn't 
> provide insight into dropped messages for the most part. 
>
> The best advice we can really give is to move to Sendgrid if you have a 
> higher standard requirement for programmatic email sending, and this is 
> recommended in the documentation. Sendgrid has SLAs and other stuff 
> surrounding mail delivery which put it above the Mail API, which is 
> recommended for admin mail and other light tasks. It also gives users more 
> visibility into what's actually going on with the mail than the Mail API 
> [1]. 
>
> [1] https://cloud.google.com/appengine/docs/php/mail/sendgrid
>
> Cheers!
>
> Nick
> Cloud Platform Community Support
>
> On Wednesday, March 23, 2016 at 9:35:40 PM UTC-4, Gert wrote:
>>
>> For me it's working thanks, can we have a explanation please what went 
>> wrong?
>>
>> On Thursday, March 24, 2016 at 12:25:37 AM UTC+1, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> This issue appears to have been resolved. If anybody is still 
>>> experiencing the issue, feel free to post in the linked PIT thread and / or 
>>> here and we can look into your specific case.
>>>
>>> Cheers!
>>>
>>> Nick
>>> Cloud Platform Community Support
>>>
>>> On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud Platform 
>>> Support) wrote:

 Hey All,

 Thanks for your reports. We're noticing that there are more than a 
 normal number of reporters on this issue and we're looking into it with a 
 high priority. Feel free to post the specific details of your case in a 
 self-contained comment on the thread linked above (now public again) and 
 we'll take it into account. If, after the resolution of this issue, yours 
 turns out to be slightly different, or persists, feel free to post an 
 entirely separate thread. We'll be, as always, actively monitoring the new 
 threads and will respond quickly with questions or progress updates.

 On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:
>
> Sounds like it's happening to a big number of sites.
>
> I wonder how many people it's happening to that just haven't noticed 
> it yet...
>
> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:
>>
>> https://code.google.com/p/googleappengine/issues/detail?id=12819
>>
>> Can this be a higher priority please then medium. Not be able to send 
>> confirmation mails is critical to my app
>>
>> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey Mark,
>>>
>>> We continue to look into this issue. The best thing to do would be 
>>> to create a Public Issue Tracker thread with your specific information 
>>> so 
>>> that we can have a focused and clear context in which to track your 
>>> issue, 
>>> which might be different or overlapping (we don't know from this 
>>> point). We 
>>> monitor the Public Issue Tracker every day, so not to worry, we'll be 
>>> in 
>>> contact quickly after your posting.
>>>
>>> On Thursday, March 10, 2016 at 8:15:46 AM UTC-5, Marek Dusek wrote:

 Hello,

 may I ask how you solved the issue (as the link is no longer valid 
 and the ticket ID disappeared from the public ticket listing)?

 We are facing similar issue on our GAE application - emails 
 suddenly (within last days) stopped being delivered, although no 
 change was 
 made to the settings or code (and the mail quota in dev console is 
 being 
 updated properly).

 I believe there are similar posts on SO without any conclusion.

 Thank you,
 Marek Dusek

 On Friday, March 4, 2016 at 9:58:57 PM UTC+1, Nick (Cloud Platform 
 Support) wrote:
>
> Hey Rob,
>
> Thanks for the link, and for posting in the right place :) We'll 
> be active on that thread shortly. 
>
> On Friday, March 4, 2016 at 10:56:02 AM UTC-5, Rob Williams wrote:
>>

[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Rob,

I understand your concerns about reliability. I'll do my best to assure you 
that this is not a regular or expected occurrence. Spam detection filters 
will have false positives, but the rate here was not normal and 
corresponded to a hiccup in upgrading our systems. It's generally 
recommended to test any email campaigns on a known receiver before sending 
them to ensure they won't be caught in a filter. If you notice a message 
bouncing which should not, as this thread reinforced, the best thing is to 
immediately get in contact with us via the Public Issue Tracker 
 and we can take a 
look at the message and ensure it clears. Stronger guarantees and minimal 
spam filtering are part of SendGrid's sales pitch as a service 
, and it does very well in these 
areas, this is why it's recommended. 

I hope that this has balanced out any perception of risk and clarified the 
question of choices. Feel free to reply if you have any further questions. 

Sincerely,

Nick
Cloud Platform Community Support

On Monday, March 28, 2016 at 11:24:45 AM UTC-4, Rob Williams wrote:
>
> Hi Nick,
>
> From your link:
>
> "Using SendGrid *can* improve your deliverability and provide 
> transparency into what actually happens to those emails your app sends." 
> That's the extent of the recommendation?
>
> Reading the docs - there's nothing super compelling to try SendGrid. The 
> App Engine Mail API is fully featured and fully documented. If people have 
> followed this documentation and internal changes are going to cripple their 
> apps - this really needs to be made clearer...
>
> Thanks.
>
>
>
> On Thursday, March 24, 2016 at 7:22:08 PM UTC-4, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey All,
>>
>> As some post-mortem analysis as requeset by Gert:
>>
>> These issues just happened to be fixed by a change made to the way the 
>> mail filters determined what was spam and what wasn't. Some points to note:
>>   
>> There is no guarantee it won't happen in the future and GAE doesn't 
>> provide insight into dropped messages for the most part. 
>>
>> The best advice we can really give is to move to Sendgrid if you have a 
>> higher standard requirement for programmatic email sending, and this is 
>> recommended in the documentation. Sendgrid has SLAs and other stuff 
>> surrounding mail delivery which put it above the Mail API, which is 
>> recommended for admin mail and other light tasks. It also gives users more 
>> visibility into what's actually going on with the mail than the Mail API 
>> [1]. 
>>
>> [1] https://cloud.google.com/appengine/docs/php/mail/sendgrid
>>
>> Cheers!
>>
>> Nick
>> Cloud Platform Community Support
>>
>> On Wednesday, March 23, 2016 at 9:35:40 PM UTC-4, Gert wrote:
>>>
>>> For me it's working thanks, can we have a explanation please what went 
>>> wrong?
>>>
>>> On Thursday, March 24, 2016 at 12:25:37 AM UTC+1, Nick (Cloud Platform 
>>> Support) wrote:

 This issue appears to have been resolved. If anybody is still 
 experiencing the issue, feel free to post in the linked PIT thread and / 
 or 
 here and we can look into your specific case.

 Cheers!

 Nick
 Cloud Platform Community Support

 On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud Platform 
 Support) wrote:
>
> Hey All,
>
> Thanks for your reports. We're noticing that there are more than a 
> normal number of reporters on this issue and we're looking into it with a 
> high priority. Feel free to post the specific details of your case in a 
> self-contained comment on the thread linked above (now public again) and 
> we'll take it into account. If, after the resolution of this issue, yours 
> turns out to be slightly different, or persists, feel free to post an 
> entirely separate thread. We'll be, as always, actively monitoring the 
> new 
> threads and will respond quickly with questions or progress updates.
>
> On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:
>>
>> Sounds like it's happening to a big number of sites.
>>
>> I wonder how many people it's happening to that just haven't noticed 
>> it yet...
>>
>> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:
>>>
>>> https://code.google.com/p/googleappengine/issues/detail?id=12819
>>>
>>> Can this be a higher priority please then medium. Not be able to 
>>> send confirmation mails is critical to my app
>>>
>>> On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
>>> Support) wrote:

 Hey Mark,

 We continue to look into this issue. The best thing to do would be 
 to create a Public Issue Tracker thread with your specific information 
 so 
 that we can have a focused and clear context in which to track your 
>

[google-appengine] Re: Cannot send mail

[Rob Williams]

Thanks Nick!

On Thursday, March 31, 2016 at 6:32:52 PM UTC-4, Nick (Cloud Platform 
Support) wrote:
>
> Hey Rob,
>
> I understand your concerns about reliability. I'll do my best to assure 
> you that this is not a regular or expected occurrence. Spam detection 
> filters will have false positives, but the rate here was not normal and 
> corresponded to a hiccup in upgrading our systems. It's generally 
> recommended to test any email campaigns on a known receiver before sending 
> them to ensure they won't be caught in a filter. If you notice a message 
> bouncing which should not, as this thread reinforced, the best thing is to 
> immediately get in contact with us via the Public Issue Tracker 
>  and we can take a 
> look at the message and ensure it clears. Stronger guarantees and minimal 
> spam filtering are part of SendGrid's sales pitch as a service 
> , and it does very well in these 
> areas, this is why it's recommended. 
>
> I hope that this has balanced out any perception of risk and clarified the 
> question of choices. Feel free to reply if you have any further questions. 
>
> Sincerely,
>
> Nick
> Cloud Platform Community Support
>
> On Monday, March 28, 2016 at 11:24:45 AM UTC-4, Rob Williams wrote:
>>
>> Hi Nick,
>>
>> From your link:
>>
>> "Using SendGrid *can* improve your deliverability and provide 
>> transparency into what actually happens to those emails your app sends." 
>> That's the extent of the recommendation?
>>
>> Reading the docs - there's nothing super compelling to try SendGrid. The 
>> App Engine Mail API is fully featured and fully documented. If people have 
>> followed this documentation and internal changes are going to cripple their 
>> apps - this really needs to be made clearer...
>>
>> Thanks.
>>
>>
>>
>> On Thursday, March 24, 2016 at 7:22:08 PM UTC-4, Nick (Cloud Platform 
>> Support) wrote:
>>>
>>> Hey All,
>>>
>>> As some post-mortem analysis as requeset by Gert:
>>>
>>> These issues just happened to be fixed by a change made to the way the 
>>> mail filters determined what was spam and what wasn't. Some points to note:
>>>   
>>> There is no guarantee it won't happen in the future and GAE doesn't 
>>> provide insight into dropped messages for the most part. 
>>>
>>> The best advice we can really give is to move to Sendgrid if you have a 
>>> higher standard requirement for programmatic email sending, and this is 
>>> recommended in the documentation. Sendgrid has SLAs and other stuff 
>>> surrounding mail delivery which put it above the Mail API, which is 
>>> recommended for admin mail and other light tasks. It also gives users more 
>>> visibility into what's actually going on with the mail than the Mail API 
>>> [1]. 
>>>
>>> [1] https://cloud.google.com/appengine/docs/php/mail/sendgrid
>>>
>>> Cheers!
>>>
>>> Nick
>>> Cloud Platform Community Support
>>>
>>> On Wednesday, March 23, 2016 at 9:35:40 PM UTC-4, Gert wrote:

 For me it's working thanks, can we have a explanation please what went 
 wrong?

 On Thursday, March 24, 2016 at 12:25:37 AM UTC+1, Nick (Cloud Platform 
 Support) wrote:
>
> This issue appears to have been resolved. If anybody is still 
> experiencing the issue, feel free to post in the linked PIT thread and / 
> or 
> here and we can look into your specific case.
>
> Cheers!
>
> Nick
> Cloud Platform Community Support
>
> On Wednesday, March 16, 2016 at 12:42:24 PM UTC-4, Nick (Cloud 
> Platform Support) wrote:
>>
>> Hey All,
>>
>> Thanks for your reports. We're noticing that there are more than a 
>> normal number of reporters on this issue and we're looking into it with 
>> a 
>> high priority. Feel free to post the specific details of your case in a 
>> self-contained comment on the thread linked above (now public again) and 
>> we'll take it into account. If, after the resolution of this issue, 
>> yours 
>> turns out to be slightly different, or persists, feel free to post an 
>> entirely separate thread. We'll be, as always, actively monitoring the 
>> new 
>> threads and will respond quickly with questions or progress updates.
>>
>> On Tuesday, March 15, 2016 at 11:49:36 AM UTC-4, Rob Williams wrote:
>>>
>>> Sounds like it's happening to a big number of sites.
>>>
>>> I wonder how many people it's happening to that just haven't noticed 
>>> it yet...
>>>
>>> On Tuesday, March 15, 2016 at 7:23:35 AM UTC-4, Gert wrote:

 https://code.google.com/p/googleappengine/issues/detail?id=12819

 Can this be a higher priority please then medium. Not be able to 
 send confirmation mails is critical to my app

 On Friday, March 11, 2016 at 1:59:56 AM UTC+1, Nick (Cloud Platform 
 Support) wrote:
>
> Hey Mark

[google-appengine] Re: Cannot send mail

[Keith Chan]

Using the following java code:

Properties props = new Properties();
Session session = Session.getDefaultInstance(props, null);
Message msg = new MimeMessage(session);
msg.setFrom(new InternetAddress(FROM_EMAIL, "Sender"));
msg.addRecipient(Message.RecipientType.TO, new InternetAddress(email, 
name));
msg.setSubject(title);
msg.setText(msgBody);
Transport.send(msg);

If the msgBody contains a URL like
MyApplication.appspot.com
the message won't be received by the recipient, but system has no error log
If I change the content to:
MyApplication.appspot._com
then everything works fine

This happens on both Java and Python, seems the email server has a filter 
not sending message with valid URL.


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[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Keith,

If you can open a Public Issue Tracker 
 thread using label 
"Restrict-View-EditIssue", posting an example message which fails in the 
thread, we'll be able to take a look and potentially get the issue 
resolved, if you've already configured bounce notifications and can confirm 
that it's not a case of the mail bouncing. 

Regards,

Nick
Cloud Platform Community Support

On Sunday, April 10, 2016 at 7:06:33 PM UTC-4, Keith Chan wrote:
>
> Using the following java code:
>
> Properties props = new Properties();
> Session session = Session.getDefaultInstance(props, null);
> Message msg = new MimeMessage(session);
> msg.setFrom(new InternetAddress(FROM_EMAIL, "Sender"));
> msg.addRecipient(Message.RecipientType.TO, new InternetAddress(email, 
> name));
> msg.setSubject(title);
> msg.setText(msgBody);
> Transport.send(msg);
>
> If the msgBody contains a URL like
> MyApplication.appspot.com
> the message won't be received by the recipient, but system has no error log
> If I change the content to:
> MyApplication.appspot._com
> then everything works fine
>
> This happens on both Java and Python, seems the email server has a filter 
> not sending message with valid URL.
>
>
>

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You received this message because you are subscribed to the Google Groups 
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To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
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Visit this group at https://groups.google.com/group/google-appengine.
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For more options, visit https://groups.google.com/d/optout.

[google-appengine] Re: Cannot send mail

[Keith Chan]

Hi Nick,
Today the email problem is fixed.

Thanks,
Keith

On Wednesday, April 13, 2016 at 10:27:11 AM UTC-7, Nick (Cloud Platform 
Support) wrote:
>
> Hey Keith,
>
> If you can open a Public Issue Tracker 
>  thread using 
> label "Restrict-View-EditIssue", posting an example message which fails in 
> the thread, we'll be able to take a look and potentially get the issue 
> resolved, if you've already configured bounce notifications and can confirm 
> that it's not a case of the mail bouncing. 
>
> Regards,
>
> Nick
> Cloud Platform Community Support
>
> On Sunday, April 10, 2016 at 7:06:33 PM UTC-4, Keith Chan wrote:
>>
>> Using the following java code:
>>
>> Properties props = new Properties();
>> Session session = Session.getDefaultInstance(props, null);
>> Message msg = new MimeMessage(session);
>> msg.setFrom(new InternetAddress(FROM_EMAIL, "Sender"));
>> msg.addRecipient(Message.RecipientType.TO, new InternetAddress(email, 
>> name));
>> msg.setSubject(title);
>> msg.setText(msgBody);
>> Transport.send(msg);
>>
>> If the msgBody contains a URL like
>> MyApplication.appspot.com
>> the message won't be received by the recipient, but system has no error 
>> log
>> If I change the content to:
>> MyApplication.appspot._com
>> then everything works fine
>>
>> This happens on both Java and Python, seems the email server has a filter 
>> not sending message with valid URL.
>>
>>
>>

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[google-appengine] Re: Cannot send mail

['Kim Lewandowski' via Google App Engine]

Hey everyone,

As you're probably aware, some outbound mail from App Engine was being 
blocked. This was a result of some overzealous spam filters. We've re-tuned 
them. However, if you are still seeing problems, please email me at 
lil...@google.com.

Also, the best way to make sure your (non-spam) emails have the greatest 
chance of being delivered is to make sure your account is in good standing. 
Enabling a billing account with a valid credit card on your account is one 
signal to us that you're not an abuser of the system. If you do enable 
billing and want to make sure you stay within the free tier of App Engine, 
you can easily set a spending limit 
 of $0 for your 
account.

-Kim
Product Manager, App Engine


On Friday, April 15, 2016 at 11:55:29 AM UTC-7, Keith Chan wrote:
>
> Hi Nick,
> Today the email problem is fixed.
>
> Thanks,
> Keith
>
> On Wednesday, April 13, 2016 at 10:27:11 AM UTC-7, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Keith,
>>
>> If you can open a Public Issue Tracker 
>>  thread using 
>> label "Restrict-View-EditIssue", posting an example message which fails in 
>> the thread, we'll be able to take a look and potentially get the issue 
>> resolved, if you've already configured bounce notifications and can confirm 
>> that it's not a case of the mail bouncing. 
>>
>> Regards,
>>
>> Nick
>> Cloud Platform Community Support
>>
>> On Sunday, April 10, 2016 at 7:06:33 PM UTC-4, Keith Chan wrote:
>>>
>>> Using the following java code:
>>>
>>> Properties props = new Properties();
>>> Session session = Session.getDefaultInstance(props, null);
>>> Message msg = new MimeMessage(session);
>>> msg.setFrom(new InternetAddress(FROM_EMAIL, "Sender"));
>>> msg.addRecipient(Message.RecipientType.TO, new InternetAddress(email, 
>>> name));
>>> msg.setSubject(title);
>>> msg.setText(msgBody);
>>> Transport.send(msg);
>>>
>>> If the msgBody contains a URL like
>>> MyApplication.appspot.com
>>> the message won't be received by the recipient, but system has no error 
>>> log
>>> If I change the content to:
>>> MyApplication.appspot._com
>>> then everything works fine
>>>
>>> This happens on both Java and Python, seems the email server has a 
>>> filter not sending message with valid URL.
>>>
>>>
>>>

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[google-appengine] Re: Cannot send mail

[Tomasz Jamróz]

Hi there,
I have a similar problem. I tested a few outgoing emails from the app to my 
own gmail account and at first everything was OK. After a day or two, 
though, emails stopped being sent and yesterday my app was suspended 
without any warning for "violating ToS". What's happening? Is sending 
emails from my app violating ToS? (app id: # 652775937356)
Tomasz

On Wednesday, March 2, 2016 at 8:14:20 AM UTC+9, Petr Balogh wrote:
>
> Hello, 
>
> I've met problem in my application.. problem is that I cannot send email.. 
> or behaviour seems weird..
>
> First time I've got email.. but after that haven't..  if app was running 
> day, maybe two it started sending email.. but after I sent some changes to 
> app, it stopped sending mails again..
>
> I tried create different testing page but doesn't work :( :
>
> from google.appengine.api import mail 
>   
> import webapp2 
>  
>   
>   
>
> [code] 
>
> class emailTest(webapp2.RequestHandler):   
>  
> def get(self): 
>  
> message = mail.EmailMessage(   
>  
> sender="noreply  >",  
> subject="Testing email"   
>   
> ) 
>   
>   
>   
> message.to = "My Name >" 
>  
> message.body = """ 
>  
> Dear Albert:   
>  
>   
>   
> Your example.com account has been approved.  You can now visit   
>
> http://www.example.com/ and sign in using your Google Account to 
>
> access new features.   
>  
>   
>   
> Please let us know if you have any questions. 
>   
>   
>   
> The example.com Team 
>
> """   
>   
>   
>   
> message.send() 
>  
> self.response.out.write(message.body)   
> [code]
>
> it is almost same as in doc: 
> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>
> Any idea what I am doing wrong?  I have still free version of app and can 
> see in quota that sent email value is increasing if I send email.  
>
> Thanks   
> ~ 
>
> ~  
>

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[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Tomasz,

Thanks for reaching out.

You should have received (or will soon receive) an email from 
google-cloud-complia...@google.com regarding your usage of the Google Cloud 
Platform. This generally indicates a need to clarify usage that appears to 
be against the Google APIs Terms of Service:

https://developers.google.com/terms/

In case that email doesn't arrive, please feel free to fill out the form 
available at 
https://support.google.com/code/contact/unusual_api_activity?rd=1 and 
someone from the team will get back to you as soon as possible.

That email will contain more detailed information on how to resolve the 
issue. Once you respond to that message and the issues are resolved, cloud 
support will be able to assist you further in this inquiry. 

Thanks,

Nick
Cloud Platform Community Support

On Friday, May 13, 2016 at 11:30:11 PM UTC-4, Tomasz Jamróz wrote:
>
> Hi there,
> I have a similar problem. I tested a few outgoing emails from the app to 
> my own gmail account and at first everything was OK. After a day or two, 
> though, emails stopped being sent and yesterday my app was suspended 
> without any warning for "violating ToS". What's happening? Is sending 
> emails from my app violating ToS? (app id: # 652775937356)
> Tomasz
>
> On Wednesday, March 2, 2016 at 8:14:20 AM UTC+9, Petr Balogh wrote:
>>
>> Hello, 
>>
>> I've met problem in my application.. problem is that I cannot send 
>> email.. or behaviour seems weird..
>>
>> First time I've got email.. but after that haven't..  if app was running 
>> day, maybe two it started sending email.. but after I sent some changes to 
>> app, it stopped sending mails again..
>>
>> I tried create different testing page but doesn't work :( :
>>
>> from google.appengine.api import mail 
>>   
>> import webapp2   
>>
>>   
>>   
>>
>> [code]   
>>  
>> class emailTest(webapp2.RequestHandler): 
>>
>> def get(self):   
>>
>> message = mail.EmailMessage( 
>>
>> sender="noreply ", 
>>  
>> subject="Testing email"   
>>   
>> ) 
>>   
>>   
>>   
>> message.to = "My Name "  
>> message.body = """   
>>
>> Dear Albert: 
>>
>>   
>>   
>> Your example.com account has been approved.  You can now visit   
>>
>> http://www.example.com/ and sign in using your Google Account to 
>>
>> access new features. 
>>
>>   
>>   
>> Please let us know if you have any questions. 
>>   
>>   
>>   
>> The example.com Team 
>>
>> """   
>>   
>>   
>>   
>> message.send()   
>>
>> self.response.out.write(message.body)   
>> [code]
>>
>> it is almost same as in doc: 
>> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>>
>> Any idea what I am doing wrong?  I have still free version of app and can 
>> see in quota that sent email value is increasing if I send email.  
>>
>> Thanks   
>> ~ 
>>
>> ~  
>>
>

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[google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Tomasz,

As an addition, it may have been the Cloud Platform ToS 
, and the contact form would be: 
https://support.google.com/accounts/contact/suspended.

Cheers,

Nick
Cloud Platform Community Support

On Tuesday, May 17, 2016 at 1:20:51 PM UTC-4, Nick (Cloud Platform Support) 
wrote:
>
> Hey Tomasz,
>
> Thanks for reaching out.
>
> You should have received (or will soon receive) an email from 
> google-cloud-complia...@google.com regarding your usage of the Google 
> Cloud Platform. This generally indicates a need to clarify usage that 
> appears to be against the Google APIs Terms of Service:
>
> https://developers.google.com/terms/
>
> In case that email doesn't arrive, please feel free to fill out the form 
> available at 
> https://support.google.com/code/contact/unusual_api_activity?rd=1 and 
> someone from the team will get back to you as soon as possible.
>
> That email will contain more detailed information on how to resolve the 
> issue. Once you respond to that message and the issues are resolved, cloud 
> support will be able to assist you further in this inquiry. 
>
> Thanks,
>
> Nick
> Cloud Platform Community Support
>
> On Friday, May 13, 2016 at 11:30:11 PM UTC-4, Tomasz Jamróz wrote:
>>
>> Hi there,
>> I have a similar problem. I tested a few outgoing emails from the app to 
>> my own gmail account and at first everything was OK. After a day or two, 
>> though, emails stopped being sent and yesterday my app was suspended 
>> without any warning for "violating ToS". What's happening? Is sending 
>> emails from my app violating ToS? (app id: # 652775937356)
>> Tomasz
>>
>> On Wednesday, March 2, 2016 at 8:14:20 AM UTC+9, Petr Balogh wrote:
>>>
>>> Hello, 
>>>
>>> I've met problem in my application.. problem is that I cannot send 
>>> email.. or behaviour seems weird..
>>>
>>> First time I've got email.. but after that haven't..  if app was running 
>>> day, maybe two it started sending email.. but after I sent some changes to 
>>> app, it stopped sending mails again..
>>>
>>> I tried create different testing page but doesn't work :( :
>>>
>>> from google.appengine.api import mail   
>>> 
>>> import webapp2   
>>>
>>> 
>>> 
>>>
>>> [code]   
>>>  
>>> class emailTest(webapp2.RequestHandler): 
>>>
>>> def get(self):   
>>>
>>> message = mail.EmailMessage( 
>>>
>>> sender="noreply ",   
>>>
>>> subject="Testing email" 
>>> 
>>> )   
>>> 
>>> 
>>> 
>>> message.to = "My Name "  
>>> message.body = """   
>>>
>>> Dear Albert: 
>>>
>>> 
>>> 
>>> Your example.com account has been approved.  You can now visit 
>>>  
>>> http://www.example.com/ and sign in using your Google Account 
>>> to
>>> access new features. 
>>>
>>> 
>>> 
>>> Please let us know if you have any questions.   
>>> 
>>> 
>>> 
>>> The example.com Team   
>>>  
>>> """ 
>>> 
>>> 
>>> 
>>> message.send()   
>>>
>>> self.response.out.write(message.body)   
>>> [code]
>>>
>>> it is almost same as in doc: 
>>> https://cloud.google.com/appengine/docs/python/mail/sendingmail 
>>>
>>> Any idea what I am doing wrong?  I have still free version of app and 
>>> can see in quota that sent email value is increasing if I send email.  
>>>
>>> Thanks   
>>> ~   
>>>  
>>> ~  
>>>
>>

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[google-appengine] Re: Cannot send mail

[Tomasz Jamróz]

Hi Nick,
Thanks for the reply. I have tried 
https://support.google.com/accounts/contact/suspended 

but I got the feedback that everything is ok with my account. 
I have just given it a shot with the second link and hope that my case will 
be examined. 10 days have already passed since my app was suspended, but I 
have still not been contacted despite the appeal.
Best,
Tomasz
  

On Wednesday, May 18, 2016 at 2:29:34 AM UTC+9, Nick (Cloud Platform 
Support) wrote:
>
> Hey Tomasz,
>
> As an addition, it may have been the Cloud Platform ToS 
> , and the contact form would be: 
> https://support.google.com/accounts/contact/suspended.
>
> Cheers,
>
> Nick
> Cloud Platform Community Support
>
> On Tuesday, May 17, 2016 at 1:20:51 PM UTC-4, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Tomasz,
>>
>> Thanks for reaching out.
>>
>> You should have received (or will soon receive) an email from 
>> google-clou...@google.com  regarding your usage of the 
>> Google Cloud Platform. This generally indicates a need to clarify usage 
>> that appears to be against the Google APIs Terms of Service:
>>
>> https://developers.google.com/terms/
>>
>> In case that email doesn't arrive, please feel free to fill out the form 
>> available at 
>> https://support.google.com/code/contact/unusual_api_activity?rd=1 and 
>> someone from the team will get back to you as soon as possible.
>>
>> That email will contain more detailed information on how to resolve the 
>> issue. Once you respond to that message and the issues are resolved, cloud 
>> support will be able to assist you further in this inquiry. 
>>
>> Thanks,
>>
>> Nick
>> Cloud Platform Community Support
>>
>> On Friday, May 13, 2016 at 11:30:11 PM UTC-4, Tomasz Jamróz wrote:
>>>
>>> Hi there,
>>> I have a similar problem. I tested a few outgoing emails from the app to 
>>> my own gmail account and at first everything was OK. After a day or two, 
>>> though, emails stopped being sent and yesterday my app was suspended 
>>> without any warning for "violating ToS". What's happening? Is sending 
>>> emails from my app violating ToS? (app id: # 652775937356)
>>> Tomasz
>>>
>>> On Wednesday, March 2, 2016 at 8:14:20 AM UTC+9, Petr Balogh wrote:

 Hello, 

 I've met problem in my application.. problem is that I cannot send 
 email.. or behaviour seems weird..

 First time I've got email.. but after that haven't..  if app was 
 running day, maybe two it started sending email.. but after I sent some 
 changes to app, it stopped sending mails again..

 I tried create different testing page but doesn't work :( :

 from google.appengine.api import mail   
 
 import webapp2 
  
 
 

 [code] 

 class emailTest(webapp2.RequestHandler):   
  
 def get(self): 
  
 message = mail.EmailMessage(   
  
 sender="noreply ",   

 subject="Testing email" 
 
 )   
 
 
 
 message.to = "My Name "  
 message.body = """ 
  
 Dear Albert:   
  
 
 
 Your example.com account has been approved.  You can now visit 
  
 http://www.example.com/ and sign in using your Google Account 
 to
 access new features.   
  
 
 
 Please let us know if you have any questions.   
 
 
 
 The example.com Team   
  
 """ 
 
 
 
 message.send() 
  
 self.response.out.write(message.body)   
 [code]

 it is almost

Re: [google-appengine] Re: Cannot send mail

[Jeff Schnitzer]

On Mon, Mar 28, 2016 at 8:24 AM, Rob Williams 
wrote:

>
> The App Engine Mail API is fully featured and fully documented.
>


I hate hearing people say things like this. The _bare minimum_ expected of
a service that delivers email is some tracking of whether or not that email
was delivered. If you actually care about whether your customers receive
the email you are sending, you should not be using the App Engine Mail API.
It is not “fully featured”.

Jeff

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Re: [google-appengine] Re: Cannot send mail

['Nick (Cloud Platform Support)' via Google App Engine]

Hey Jeff,

While in this case, failure of sending was coming from an unexpected 
direction, prompting engineering action to fix the issue, and leading to 
our recommendations to run test emails before any campaigns, there does 
exist a bounce notification feature 
 which can be 
used to detect the most common email failures. I hope this helps ease your 
concerns. 

Best wishes,

Nick
Cloud Platform Community Support

On Sunday, April 3, 2016 at 12:04:12 PM UTC-4, Jeff Schnitzer wrote:
>
> On Mon, Mar 28, 2016 at 8:24 AM, Rob Williams  
> wrote:
>
>>
>> The App Engine Mail API is fully featured and fully documented. 
>>
>
>
> I hate hearing people say things like this. The _bare minimum_ expected of 
> a service that delivers email is some tracking of whether or not that email 
> was delivered. If you actually care about whether your customers receive 
> the email you are sending, you should not be using the App Engine Mail API. 
> It is not “fully featured”.
>
> Jeff
>

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Re: [google-appengine] Re: Cannot send mail

[Jeff Schnitzer]

My only concern is getting the Mail API turned off as soon as possible so
whoever is working on it can go do something more useful :-)

Jeff

On Mon, Apr 4, 2016 at 8:37 AM, Nick (Cloud Platform Support) <
pay...@google.com> wrote:

> Hey Jeff,
>
> While in this case, failure of sending was coming from an unexpected
> direction, prompting engineering action to fix the issue, and leading to
> our recommendations to run test emails before any campaigns, there does
> exist a bounce notification feature
>  which can be
> used to detect the most common email failures. I hope this helps ease your
> concerns.
>
> Best wishes,
>
> Nick
> Cloud Platform Community Support
>
> On Sunday, April 3, 2016 at 12:04:12 PM UTC-4, Jeff Schnitzer wrote:
>>
>> On Mon, Mar 28, 2016 at 8:24 AM, Rob Williams 
>> wrote:
>>
>>>
>>> The App Engine Mail API is fully featured and fully documented.
>>>
>>
>>
>> I hate hearing people say things like this. The _bare minimum_ expected
>> of a service that delivers email is some tracking of whether or not that
>> email was delivered. If you actually care about whether your customers
>> receive the email you are sending, you should not be using the App Engine
>> Mail API. It is not “fully featured”.
>>
>> Jeff
>>
>

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