Re: [JAWS-Users] Problems Accessing Amazon.com
It turns out that the reason I couldn't locate the search edit field on the Amazon.com home page using firefox 29 was because I was using an outdated version of JAWS, JAWS 9. When I switched to the demo version of JAWS 13, as well as NVDA, I was able to easily locate it by pressing E, as with IE. Apparently Amazon has made changes to its interface that older versions of JAWS do not recognize. Gerald - Original Message - From: Mike Boyd blindb...@comcast.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 6:49 PM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com When I acceess Amazon through my Firefox 30, it is just where it is in IE. Which is right below the section where you access My Account, My Cart, and I don't know why, but the Go button is now above the search field. But Amazon works fine through the Firefox that I have installed on my computer, just as it does through Internet Explorer 11. It is Amazon's design changes that have screwed up their web site. As for you not being able to find the search field at all, I am sorry, but I don't know. Mike blindb...@comcast.net -Original Message- From: Gerald Levy Sent: Tuesday, July 22, 2014 9:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com All these suggestions are well and good, but can someone tell me where the heck the search edit field is located on the Amazon.com home page that comes up using Firefox? I have tried to locate it nine ways to Sunday without success. I hate the optimized version of Amazon.com for screen readers, which by the way, also happens to be the mobile version of Amazon.com for cell phone users. Very frustrating. Gerald - Original Message - From: Cristóbal crismuno...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 12:40 PM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Also, if you have access to the Flexible Web feature in newer version of Jaws using it to clean up the Amazon page helps a lot. This is what I did to get rid of all those advertisement frames and sponsored links and other unnecessary clutter. This makes it much easier to get around Amazon. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Merv Keck Sent: Tuesday, July 22, 2014 8:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Hi, I am using Jaws 15 and Internet Explorer 11. However, I surmise that these tips may be helpful with other versions of both Jaws and Internet Explorer. I cannot speak for Firefox, however, because I do not have it installed on either one of my Windows 7 sixty four bit computers. First of all, Amazon has begun to crowd it's pages with far too much information. Between flash and graphical buttons and links it is very difficult sometimes to navigate to the place you want to go. The past forty days I have been updating our two bedroom two bathroom apartment and I have been ordering items from Amazon almost every day. I use the following navigational guidelines to speed up my browsing. First, knowing that there will be about 350 links on the page including pictures, I give it a chance to load. Then I press e to put me the search dialog box. Once I type my keyword for which I am searching. For example dining table. I give it another chance to load another page of too many links and pictures and graphics after I have pressed enter. Now to the individual who posed this question, I am not attempting to insult your intelligence with baby steps. I am giving detailed instructions for anyone who wants them but who is not as experienced with jaws or with Internet Explorer as you no doubt are. Smile! Anyway once this page of search results has been loaded I narrow down my results because I am a Prime user. Even if you do not have Prime you can benefit by the same keystrokes. I hit h2 and this will take me over to heading 2 where Jaws will voice a selection of options that Amazon has such as Prime or if I do not want to eliminate Prime shipping I can further down arrow and choose other options such as add ons or color choices or price limits and so on. I can press enter on each choice and each time give Amazon a few seconds for the page to load and then press h to cycle through my options instead of arrowing through the very noisy page of hundreds of links that sometimes freezes Jaws or even Internet Explorer. Once I have found an item I want to look at more closely for example a specific dining table I press enter and the page for that table will load with another 200 links including pictures and graphical links. I can also use the h to skip a bunch of amazon pushes for everything from Kindle unlimited to Kindle fire to amazon phone etc. This will speed me through the adds for what others who looked at this choice eventually purchased to the reviews
[JAWS-Users] Problems Accessing Amazon.com
Recently, I have begun to experience problems accessing Amazon.com using IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I type a search phrase into the search edit field on the Amazon.com home page, the search results page comes up just fine. But sometimes, when I click on one of the search results to learn more about a particular product, JAWS suddenly goes silent, and the page does not load completely. I then have to launch NVDA to close the stuck page with Windows Task Manager, which usually, but not always restores JAWS to speech. Once JAWS starts speaking again , I can unload NVDA. If I try to access Amazon.com using Firefox 29, I cannot locate any search edit field on the home page like I can with IE. Indeed, with Firefox, there appears to be no search edit field at all on the Amazon.com home page, and the only way to access a search field is to click on the link for accessing the version of Amazon.com optimized for screen readers. But I don't l ike this optimized version of Amazon.com, because the results page leaves out a lot of information I am interested in, like overall review ratings for each product. Is there any way to locate the search edit field on the Amazon.com home page using Firefox, or otherwise access the same normal home page with Firefox that comes up when I access it with IE? Thanks for any feedback. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Gerald, I have occasionally had the same issue with Amazon and Jaws, where the page fails to display and hangs Jaws. I have seen it with my IE11 version as well. I, unfortunately, can't help you with Firefox. I don't recall not seeing the search box with Firefox. I am using Firefox 30 with Jaws 15 on a Windows 7 machine now. Just I guess confirming that your experience with Amazon is not an isolated one. The only problem is that I can never get it to repeat reliably. Steve Lansing, MI - Original Message - From: Gerald Levy bwaylimi...@verizon.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 10:51 AM Subject: [JAWS-Users] Problems Accessing Amazon.com Recently, I have begun to experience problems accessing Amazon.com using IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I type a search phrase into the search edit field on the Amazon.com home page, the search results page comes up just fine. But sometimes, when I click on one of the search results to learn more about a particular product, JAWS suddenly goes silent, and the page does not load completely. I then have to launch NVDA to close the stuck page with Windows Task Manager, which usually, but not always restores JAWS to speech. Once JAWS starts speaking again , I can unload NVDA. If I try to access Amazon.com using Firefox 29, I cannot locate any search edit field on the home page like I can with IE. Indeed, with Firefox, there appears to be no search edit field at all on the Amazon.com home page, and the only way to access a search field is to click on the link for accessing the version of Amazon.com optimized for screen readers. But I don't like this optimized version of Amazon.com, because the results page leaves out a lot of information I am interested in, like overall review ratings for each product. Is there any way to locate the search edit field on the Amazon.com home page using Firefox, or otherwise access the same normal home page with Firefox that comes up when I access it with IE? Thanks for any feedback. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Hi, I am using Jaws 15 and Internet Explorer 11. However, I surmise that these tips may be helpful with other versions of both Jaws and Internet Explorer. I cannot speak for Firefox, however, because I do not have it installed on either one of my Windows 7 sixty four bit computers. First of all, Amazon has begun to crowd it's pages with far too much information. Between flash and graphical buttons and links it is very difficult sometimes to navigate to the place you want to go. The past forty days I have been updating our two bedroom two bathroom apartment and I have been ordering items from Amazon almost every day. I use the following navigational guidelines to speed up my browsing. First, knowing that there will be about 350 links on the page including pictures, I give it a chance to load. Then I press e to put me the search dialog box. Once I type my keyword for which I am searching. For example dining table. I give it another chance to load another page of too many links and pictures and graphics after I have pressed enter. Now to the individual who posed this question, I am not attempting to insult your intelligence with baby steps. I am giving detailed instructions for anyone who wants them but who is not as experienced with jaws or with Internet Explorer as you no doubt are. Smile! Anyway once this page of search results has been loaded I narrow down my results because I am a Prime user. Even if you do not have Prime you can benefit by the same keystrokes. I hit h2 and this will take me over to heading 2 where Jaws will voice a selection of options that Amazon has such as Prime or if I do not want to eliminate Prime shipping I can further down arrow and choose other options such as add ons or color choices or price limits and so on. I can press enter on each choice and each time give Amazon a few seconds for the page to load and then press h to cycle through my options instead of arrowing through the very noisy page of hundreds of links that sometimes freezes Jaws or even Internet Explorer. Once I have found an item I want to look at more closely for example a specific dining table I press enter and the page for that table will load with another 200 links including pictures and graphical links. I can also use the h to skip a bunch of amazon pushes for everything from Kindle unlimited to Kindle fire to amazon phone etc. This will speed me through the adds for what others who looked at this choice eventually purchased to the reviews and the technical specifications which I really want to see and I can go right to the combo box where I can select more than one of this item and then arrow right down to add to cart. This also allows me to skip their new little trick where they put one click purchasing right below add to cart so that will get turned on and they can sell me stuff automatically without me even knowing it if I am not very careful. And once I am done instead of playing around with the b over and over where they try to sell me tons of other stuff that is claimed to be related to what I just bought which is a bunch of crap, Laughs! I just hit Jaws very useful Insert + F7 and choose My cart or whatever your cart happens to be named. And then hit b and it will take you to proceed to checkout right away. That will save you a whole lot of time which will keep your jaws and your browser from freezing up with all the adds and extra links and extra graphical buttons and ads that amazon has recently started adding. HTH Blind5sparrow For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Well, I'm glad I'm not the only one having problems with Amazon.com. I do a lot of shopping there, and the JAWS hanging problem is turning into a major nuisance. When I access Amazon.com using Firefox 29, the first link at the top of the home page is for accessing the version of Amazon.com optimized for screen readers. But whether I press E, or scroll down from the top of the page using the down arrow key, I cannot locate any search edit field. There are plenty of links for products that Amazon is trying to push, along with links to products I have recently viewed, but no way to search for a particular product of interest. I suspect that Firefox recognizes JAWS and automatically suppresses the normal home page to force screen reader users to access the optimized home page on which there is a search edit field. But as I stated earlier, the optimized version of Amazon.com for screen readers leaves a lot to be desired. Gerald - Original Message - From: Steve pipeguy...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 11:35 AM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Gerald, I have occasionally had the same issue with Amazon and Jaws, where the page fails to display and hangs Jaws. I have seen it with my IE11 version as well. I, unfortunately, can't help you with Firefox. I don't recall not seeing the search box with Firefox. I am using Firefox 30 with Jaws 15 on a Windows 7 machine now. Just I guess confirming that your experience with Amazon is not an isolated one. The only problem is that I can never get it to repeat reliably. Steve Lansing, MI - Original Message - From: Gerald Levy bwaylimi...@verizon.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 10:51 AM Subject: [JAWS-Users] Problems Accessing Amazon.com Recently, I have begun to experience problems accessing Amazon.com using IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I type a search phrase into the search edit field on the Amazon.com home page, the search results page comes up just fine. But sometimes, when I click on one of the search results to learn more about a particular product, JAWS suddenly goes silent, and the page does not load completely. I then have to launch NVDA to close the stuck page with Windows Task Manager, which usually, but not always restores JAWS to speech. Once JAWS starts speaking again , I can unload NVDA. If I try to access Amazon.com using Firefox 29, I cannot locate any search edit field on the home page like I can with IE. Indeed, with Firefox, there appears to be no search edit field at all on the Amazon.com home page, and the only way to access a search field is to click on the link for accessing the version of Amazon.com optimized for screen readers. But I don't like this optimized version of Amazon.com, because the results page leaves out a lot of information I am interested in, like overall review ratings for each product. Is there any way to locate the search edit field on the Amazon.com home page using Firefox, or otherwise access the same normal home page with Firefox that comes up when I access it with IE? Thanks for any feedback. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Okay, let me throw my 2 cents worth in here. I had difficulty on Saturday, with a mp3 down load. I really am tested by all the links which get in my way of what I am truly looking for...understand, they are trying to sell other products. However, I really had to fight to get all the pages-links and whatever to cooperate with me...and finally down load. I still do not know where to log out of Amazon. I wentt to my cloud storage and, logged out, there. Amazon is becoming more and more difficult to deal with, in my opinion. C - Original Message - From: Gerald Levy bwaylimi...@verizon.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 11:52 AM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Well, I'm glad I'm not the only one having problems with Amazon.com. I do a lot of shopping there, and the JAWS hanging problem is turning into a major nuisance. When I access Amazon.com using Firefox 29, the first link at the top of the home page is for accessing the version of Amazon.com optimized for screen readers. But whether I press E, or scroll down from the top of the page using the down arrow key, I cannot locate any search edit field. There are plenty of links for products that Amazon is trying to push, along with links to products I have recently viewed, but no way to search for a particular product of interest. I suspect that Firefox recognizes JAWS and automatically suppresses the normal home page to force screen reader users to access the optimized home page on which there is a search edit field. But as I stated earlier, the optimized version of Amazon.com for screen readers leaves a lot to be desired. Gerald - Original Message - From: Steve pipeguy...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 11:35 AM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Gerald, I have occasionally had the same issue with Amazon and Jaws, where the page fails to display and hangs Jaws. I have seen it with my IE11 version as well. I, unfortunately, can't help you with Firefox. I don't recall not seeing the search box with Firefox. I am using Firefox 30 with Jaws 15 on a Windows 7 machine now. Just I guess confirming that your experience with Amazon is not an isolated one. The only problem is that I can never get it to repeat reliably. Steve Lansing, MI - Original Message - From: Gerald Levy bwaylimi...@verizon.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 10:51 AM Subject: [JAWS-Users] Problems Accessing Amazon.com Recently, I have begun to experience problems accessing Amazon.com using IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I type a search phrase into the search edit field on the Amazon.com home page, the search results page comes up just fine. But sometimes, when I click on one of the search results to learn more about a particular product, JAWS suddenly goes silent, and the page does not load completely. I then have to launch NVDA to close the stuck page with Windows Task Manager, which usually, but not always restores JAWS to speech. Once JAWS starts speaking again , I can unload NVDA. If I try to access Amazon.com using Firefox 29, I cannot locate any search edit field on the home page like I can with IE. Indeed, with Firefox, there appears to be no search edit field at all on the Amazon.com home page, and the only way to access a search field is to click on the link for accessing the version of Amazon.com optimized for screen readers. But I don't like this optimized version of Amazon.com, because the results page leaves out a lot of information I am interested in, like overall review ratings for each product. Is there any way to locate the search edit field on the Amazon.com home page using Firefox, or otherwise access the same normal home page with Firefox that comes up when I access it with IE? Thanks for any feedback. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Also, if you have access to the Flexible Web feature in newer version of Jaws using it to clean up the Amazon page helps a lot. This is what I did to get rid of all those advertisement frames and sponsored links and other unnecessary clutter. This makes it much easier to get around Amazon. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Merv Keck Sent: Tuesday, July 22, 2014 8:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Hi, I am using Jaws 15 and Internet Explorer 11. However, I surmise that these tips may be helpful with other versions of both Jaws and Internet Explorer. I cannot speak for Firefox, however, because I do not have it installed on either one of my Windows 7 sixty four bit computers. First of all, Amazon has begun to crowd it's pages with far too much information. Between flash and graphical buttons and links it is very difficult sometimes to navigate to the place you want to go. The past forty days I have been updating our two bedroom two bathroom apartment and I have been ordering items from Amazon almost every day. I use the following navigational guidelines to speed up my browsing. First, knowing that there will be about 350 links on the page including pictures, I give it a chance to load. Then I press e to put me the search dialog box. Once I type my keyword for which I am searching. For example dining table. I give it another chance to load another page of too many links and pictures and graphics after I have pressed enter. Now to the individual who posed this question, I am not attempting to insult your intelligence with baby steps. I am giving detailed instructions for anyone who wants them but who is not as experienced with jaws or with Internet Explorer as you no doubt are. Smile! Anyway once this page of search results has been loaded I narrow down my results because I am a Prime user. Even if you do not have Prime you can benefit by the same keystrokes. I hit h2 and this will take me over to heading 2 where Jaws will voice a selection of options that Amazon has such as Prime or if I do not want to eliminate Prime shipping I can further down arrow and choose other options such as add ons or color choices or price limits and so on. I can press enter on each choice and each time give Amazon a few seconds for the page to load and then press h to cycle through my options instead of arrowing through the very noisy page of hundreds of links that sometimes freezes Jaws or even Internet Explorer. Once I have found an item I want to look at more closely for example a specific dining table I press enter and the page for that table will load with another 200 links including pictures and graphical links. I can also use the h to skip a bunch of amazon pushes for everything from Kindle unlimited to Kindle fire to amazon phone etc. This will speed me through the adds for what others who looked at this choice eventually purchased to the reviews and the technical specifications which I really want to see and I can go right to the combo box where I can select more than one of this item and then arrow right down to add to cart. This also allows me to skip their new little trick where they put one click purchasing right below add to cart so that will get turned on and they can sell me stuff automatically without me even knowing it if I am not very careful. And once I am done instead of playing around with the b over and over where they try to sell me tons of other stuff that is claimed to be related to what I just bought which is a bunch of crap, Laughs! I just hit Jaws very useful Insert + F7 and choose My cart or whatever your cart happens to be named. And then hit b and it will take you to proceed to checkout right away. That will save you a whole lot of time which will keep your jaws and your browser from freezing up with all the adds and extra links and extra graphical buttons and ads that amazon has recently started adding. HTH Blind5sparrow For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
All these suggestions are well and good, but can someone tell me where the heck the search edit field is located on the Amazon.com home page that comes up using Firefox? I have tried to locate it nine ways to Sunday without success. I hate the optimized version of Amazon.com for screen readers, which by the way, also happens to be the mobile version of Amazon.com for cell phone users. Very frustrating. Gerald - Original Message - From: Cristóbal crismuno...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 12:40 PM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Also, if you have access to the Flexible Web feature in newer version of Jaws using it to clean up the Amazon page helps a lot. This is what I did to get rid of all those advertisement frames and sponsored links and other unnecessary clutter. This makes it much easier to get around Amazon. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Merv Keck Sent: Tuesday, July 22, 2014 8:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Hi, I am using Jaws 15 and Internet Explorer 11. However, I surmise that these tips may be helpful with other versions of both Jaws and Internet Explorer. I cannot speak for Firefox, however, because I do not have it installed on either one of my Windows 7 sixty four bit computers. First of all, Amazon has begun to crowd it's pages with far too much information. Between flash and graphical buttons and links it is very difficult sometimes to navigate to the place you want to go. The past forty days I have been updating our two bedroom two bathroom apartment and I have been ordering items from Amazon almost every day. I use the following navigational guidelines to speed up my browsing. First, knowing that there will be about 350 links on the page including pictures, I give it a chance to load. Then I press e to put me the search dialog box. Once I type my keyword for which I am searching. For example dining table. I give it another chance to load another page of too many links and pictures and graphics after I have pressed enter. Now to the individual who posed this question, I am not attempting to insult your intelligence with baby steps. I am giving detailed instructions for anyone who wants them but who is not as experienced with jaws or with Internet Explorer as you no doubt are. Smile! Anyway once this page of search results has been loaded I narrow down my results because I am a Prime user. Even if you do not have Prime you can benefit by the same keystrokes. I hit h2 and this will take me over to heading 2 where Jaws will voice a selection of options that Amazon has such as Prime or if I do not want to eliminate Prime shipping I can further down arrow and choose other options such as add ons or color choices or price limits and so on. I can press enter on each choice and each time give Amazon a few seconds for the page to load and then press h to cycle through my options instead of arrowing through the very noisy page of hundreds of links that sometimes freezes Jaws or even Internet Explorer. Once I have found an item I want to look at more closely for example a specific dining table I press enter and the page for that table will load with another 200 links including pictures and graphical links. I can also use the h to skip a bunch of amazon pushes for everything from Kindle unlimited to Kindle fire to amazon phone etc. This will speed me through the adds for what others who looked at this choice eventually purchased to the reviews and the technical specifications which I really want to see and I can go right to the combo box where I can select more than one of this item and then arrow right down to add to cart. This also allows me to skip their new little trick where they put one click purchasing right below add to cart so that will get turned on and they can sell me stuff automatically without me even knowing it if I am not very careful. And once I am done instead of playing around with the b over and over where they try to sell me tons of other stuff that is claimed to be related to what I just bought which is a bunch of crap, Laughs! I just hit Jaws very useful Insert + F7 and choose My cart or whatever your cart happens to be named. And then hit b and it will take you to proceed to checkout right away. That will save you a whole lot of time which will keep your jaws and your browser from freezing up with all the adds and extra links and extra graphical buttons and ads that amazon has recently started adding. HTH Blind5sparrow For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws
Re: [JAWS-Users] Problems Accessing Amazon.com
Is this flexible web feature in J15? I'm still running 14, but this could induce me to get the higher version. Shoshana For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
It's also available in JAWS 14. It can be a bit tricky to use, so I'd look at the JAWS help file to get started. I think Jonathon Mosen also did an FS cast segment on it. However you access the feature with inser + space bar and then the letter x. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Shoshana Hathaway Sent: Tuesday, July 22, 2014 11:48 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Is this flexible web feature in J15? I'm still running 14, but this could induce me to get the higher version. Shoshana For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Gerald, just one comment. I use the version of Amazon for screen readers, as I refuse to go through all that was just described. For each product I choose there is a link for customer reviews and I read all of them, so I don't imnderstand your comment about not having product reviews, they are there. It can be a bit scanty on some info for some things, that is true, but so far for what I buy it is fine for me and better for my blood pressure. (smile) Judy Tallie -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Gerald Levy Sent: Tuesday, July 22, 2014 11:53 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Well, I'm glad I'm not the only one having problems with Amazon.com. I do a lot of shopping there, and the JAWS hanging problem is turning into a major nuisance. When I access Amazon.com using Firefox 29, the first link at the top of the home page is for accessing the version of Amazon.com optimized for screen readers. But whether I press E, or scroll down from the top of the page using the down arrow key, I cannot locate any search edit field. There are plenty of links for products that Amazon is trying to push, along with links to products I have recently viewed, but no way to search for a particular product of interest. I suspect that Firefox recognizes JAWS and automatically suppresses the normal home page to force screen reader users to access the optimized home page on which there is a search edit field. But as I stated earlier, the optimized version of Amazon.com for screen readers leaves a lot to be desired. Gerald - Original Message - From: Steve pipeguy...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 11:35 AM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Gerald, I have occasionally had the same issue with Amazon and Jaws, where the page fails to display and hangs Jaws. I have seen it with my IE11 version as well. I, unfortunately, can't help you with Firefox. I don't recall not seeing the search box with Firefox. I am using Firefox 30 with Jaws 15 on a Windows 7 machine now. Just I guess confirming that your experience with Amazon is not an isolated one. The only problem is that I can never get it to repeat reliably. Steve Lansing, MI - Original Message - From: Gerald Levy bwaylimi...@verizon.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 10:51 AM Subject: [JAWS-Users] Problems Accessing Amazon.com Recently, I have begun to experience problems accessing Amazon.com using IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I type a search phrase into the search edit field on the Amazon.com home page, the search results page comes up just fine. But sometimes, when I click on one of the search results to learn more about a particular product, JAWS suddenly goes silent, and the page does not load completely. I then have to launch NVDA to close the stuck page with Windows Task Manager, which usually, but not always restores JAWS to speech. Once JAWS starts speaking again , I can unload NVDA. If I try to access Amazon.com using Firefox 29, I cannot locate any search edit field on the home page like I can with IE. Indeed, with Firefox, there appears to be no search edit field at all on the Amazon.com home page, and the only way to access a search field is to click on the link for accessing the version of Amazon.com optimized for screen readers. But I don't like this optimized version of Amazon.com, because the results page leaves out a lot of information I am interested in, like overall review ratings for each product. Is there any way to locate the search edit field on the Amazon.com home page using Firefox, or otherwise access the same normal home page with Firefox that comes up when I access it with IE? Thanks for any feedback. Gerald For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Problems Accessing Amazon.com
Yes, the customer reviews are listed on the details page for each product returned on the results page using the screen reader-optimized version of Amazon.com. But the results page itself does not contain overall review ratings for each product, like on the normal version of Amazon.com. So there is no quick way to get an idea of a product's rating without clicking on its details page for more information, which is a royal pain. And the optimized version only contains five results per page, and there is no way to increase this number. Finally, the optimized version does not have headings for each product on the results page, which makes navigation somewhat more cumbersome. Although the optimized version of Amazon.com is certainly usable, it is not really useful for my purposes, and I much prefer the normal, full version. Gerald - Original Message - From: Judy bunchkinb...@sbcglobal.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 5:40 PM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Gerald, just one comment. I use the version of Amazon for screen readers, as I refuse to go through all that was just described. For each product I choose there is a link for customer reviews and I read all of them, so I don't imnderstand your comment about not having product reviews, they are there. It can be a bit scanty on some info for some things, that is true, but so far for what I buy it is fine for me and better for my blood pressure. (smile) Judy Tallie -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Gerald Levy Sent: Tuesday, July 22, 2014 11:53 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Well, I'm glad I'm not the only one having problems with Amazon.com. I do a lot of shopping there, and the JAWS hanging problem is turning into a major nuisance. When I access Amazon.com using Firefox 29, the first link at the top of the home page is for accessing the version of Amazon.com optimized for screen readers. But whether I press E, or scroll down from the top of the page using the down arrow key, I cannot locate any search edit field. There are plenty of links for products that Amazon is trying to push, along with links to products I have recently viewed, but no way to search for a particular product of interest. I suspect that Firefox recognizes JAWS and automatically suppresses the normal home page to force screen reader users to access the optimized home page on which there is a search edit field. But as I stated earlier, the optimized version of Amazon.com for screen readers leaves a lot to be desired. Gerald - Original Message - From: Steve pipeguy...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 11:35 AM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Gerald, I have occasionally had the same issue with Amazon and Jaws, where the page fails to display and hangs Jaws. I have seen it with my IE11 version as well. I, unfortunately, can't help you with Firefox. I don't recall not seeing the search box with Firefox. I am using Firefox 30 with Jaws 15 on a Windows 7 machine now. Just I guess confirming that your experience with Amazon is not an isolated one. The only problem is that I can never get it to repeat reliably. Steve Lansing, MI - Original Message - From: Gerald Levy bwaylimi...@verizon.net To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 10:51 AM Subject: [JAWS-Users] Problems Accessing Amazon.com Recently, I have begun to experience problems accessing Amazon.com using IE 8 with JAWS 9 (or JAWS 13 in demo mode, for that matter) and XP. If I type a search phrase into the search edit field on the Amazon.com home page, the search results page comes up just fine. But sometimes, when I click on one of the search results to learn more about a particular product, JAWS suddenly goes silent, and the page does not load completely. I then have to launch NVDA to close the stuck page with Windows Task Manager, which usually, but not always restores JAWS to speech. Once JAWS starts speaking again , I can unload NVDA. If I try to access Amazon.com using Firefox 29, I cannot locate any search edit field on the home page like I can with IE. Indeed, with Firefox, there appears to be no search edit field at all on the Amazon.com home page, and the only way to access a search field is to click on the link for accessing the version of Amazon.com optimized for screen readers. But I don't like this optimized version of Amazon.com, because the results page leaves out a lot of information I am interested in, like overall review ratings for each product. Is there any way to locate the search edit field on the Amazon.com home page using Firefox, or otherwise access the same normal home page with Firefox that comes up when I access
Re: [JAWS-Users] Problems Accessing Amazon.com
When I acceess Amazon through my Firefox 30, it is just where it is in IE. Which is right below the section where you access My Account, My Cart, and I don't know why, but the Go button is now above the search field. But Amazon works fine through the Firefox that I have installed on my computer, just as it does through Internet Explorer 11. It is Amazon's design changes that have screwed up their web site. As for you not being able to find the search field at all, I am sorry, but I don't know. Mike blindb...@comcast.net -Original Message- From: Gerald Levy Sent: Tuesday, July 22, 2014 9:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com All these suggestions are well and good, but can someone tell me where the heck the search edit field is located on the Amazon.com home page that comes up using Firefox? I have tried to locate it nine ways to Sunday without success. I hate the optimized version of Amazon.com for screen readers, which by the way, also happens to be the mobile version of Amazon.com for cell phone users. Very frustrating. Gerald - Original Message - From: Cristóbal crismuno...@gmail.com To: jaws-users-list@jaws-users.com Sent: Tuesday, July 22, 2014 12:40 PM Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Also, if you have access to the Flexible Web feature in newer version of Jaws using it to clean up the Amazon page helps a lot. This is what I did to get rid of all those advertisement frames and sponsored links and other unnecessary clutter. This makes it much easier to get around Amazon. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Merv Keck Sent: Tuesday, July 22, 2014 8:46 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Problems Accessing Amazon.com Hi, I am using Jaws 15 and Internet Explorer 11. However, I surmise that these tips may be helpful with other versions of both Jaws and Internet Explorer. I cannot speak for Firefox, however, because I do not have it installed on either one of my Windows 7 sixty four bit computers. First of all, Amazon has begun to crowd it's pages with far too much information. Between flash and graphical buttons and links it is very difficult sometimes to navigate to the place you want to go. The past forty days I have been updating our two bedroom two bathroom apartment and I have been ordering items from Amazon almost every day. I use the following navigational guidelines to speed up my browsing. First, knowing that there will be about 350 links on the page including pictures, I give it a chance to load. Then I press e to put me the search dialog box. Once I type my keyword for which I am searching. For example dining table. I give it another chance to load another page of too many links and pictures and graphics after I have pressed enter. Now to the individual who posed this question, I am not attempting to insult your intelligence with baby steps. I am giving detailed instructions for anyone who wants them but who is not as experienced with jaws or with Internet Explorer as you no doubt are. Smile! Anyway once this page of search results has been loaded I narrow down my results because I am a Prime user. Even if you do not have Prime you can benefit by the same keystrokes. I hit h2 and this will take me over to heading 2 where Jaws will voice a selection of options that Amazon has such as Prime or if I do not want to eliminate Prime shipping I can further down arrow and choose other options such as add ons or color choices or price limits and so on. I can press enter on each choice and each time give Amazon a few seconds for the page to load and then press h to cycle through my options instead of arrowing through the very noisy page of hundreds of links that sometimes freezes Jaws or even Internet Explorer. Once I have found an item I want to look at more closely for example a specific dining table I press enter and the page for that table will load with another 200 links including pictures and graphical links. I can also use the h to skip a bunch of amazon pushes for everything from Kindle unlimited to Kindle fire to amazon phone etc. This will speed me through the adds for what others who looked at this choice eventually purchased to the reviews and the technical specifications which I really want to see and I can go right to the combo box where I can select more than one of this item and then arrow right down to add to cart. This also allows me to skip their new little trick where they put one click purchasing right below add to cart so that will get turned on and they can sell me stuff automatically without me even knowing it if I am not very careful. And once I am done instead of playing around with the b over and over where they try to sell me tons of other stuff that is claimed to be related to what I just bought which is a bunch of crap
