Re: [LegacyUG] Legacy 7.0.0.103 crashing
I am experiencing the exact problem. I have gone through all of the suggested fixes and the problem remains. When I go to location they are not in alpha order and the page is bare except for the selections on the right. Then when I attempt to exit the page Legacy crashes. I have also noticed even though I have (1-Replace wife's surname with husband's surname as an additional entry in Index View) selected in OptionsData Entry these names are not being generated in Name List or Index. Using - Vista 64 sp2 and Legacy Ver 7.0.0.103. G.C. Oliver On Wed, Aug 19, 2009 at 5:54 AM, lhit...@aol.com wrote: Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I have Vista 64 also, and except for the silly location problem I mentioned yesterday, my Master Location list is working fine. Q: Is there any other way to get the list to display other than View-Master Lists-Location ? I wonder if, when installing Legacy, your virus protection was 'on -- could that have any effect on how a program is installed? It seems like the InstallWizards always tell me to close everything and turn off background programs. I always do this, even when simply downloading the updates to my PC, for later installation. Q: Could that make a difference in what we few Vista-64 users are experiencing? Marilyn --- On Thu, 8/20/09, Grover Oliver gcolive...@gmail.com wrote: From: Grover Oliver gcolive...@gmail.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Date: Thursday, August 20, 2009, 11:03 AM I am experiencing the exact problem. I have gone through all of the suggested fixes and the problem remains. When I go to location they are not in alpha order and the page is bare except for the selections on the right. Then when I attempt to exit the page Legacy crashes. I have also noticed even though I have (1-Replace wife's surname with husband's surname as an additional entry in Index View) selected in OptionsData Entry these names are not being generated in Name List or Index. Using - Vista 64 sp2 and Legacy Ver 7.0.0.103. G.C. Oliver On Wed, Aug 19, 2009 at 5:54 AM, lhit...@aol.com wrote: Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Marilyn, Click the mapping icon on your tool bar and then click the Resolve button. This will take you to the same screen. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Date: Thu, 20 Aug 2009 11:19:12 -0700 From: paddypeppe...@yahoo.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com I have Vista 64 also, and except for the silly location problem I mentioned yesterday, my Master Location list is working fine. Q: Is there any other way to get the list to display other than View-Master Lists-Location ? I wonder if, when installing Legacy, your virus protection was 'on -- could that have any effect on how a program is installed? It seems like the InstallWizards always tell me to close everything and turn off background programs. I always do this, even when simply downloading the updates to my PC, for later installation. Q: Could that make a difference in what we few Vista-64 users are experiencing? Marilyn --- On Thu, 8/20/09, Grover Oliver wrote: From: Grover Oliver Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Date: Thursday, August 20, 2009, 11:03 AM I am experiencing the exact problem. I have gone through all of the suggested fixes and the problem remains. When I go to location they are not in alpha order and the page is bare except for the selections on the right. Then when I attempt to exit the page Legacy crashes. I have also noticed even though I have (1-Replace wife's surname with husband's surname as an additional entry in Index View) selected in OptionsData Entry these names are not being generated in Name List or Index. Using - Vista 64 sp2 and Legacy Ver 7.0.0.103. G.C. Oliver On Wed, Aug 19, 2009 at 5:54 AM, wrote: Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Windows Live Messenger: Celebrate 10 amazing years with free winks and emoticons. http://clk.atdmt.com/UKM/go/157562755/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I have just checked and the same file seems to work OK on XP. I have my main .fdb file along with all linked pics and files on an 8 gb USB drive. I do this so I can switch between desktop and laptop via sneakernet. The file works fine on a XP (32) laptop but locations are trash on a Vista 64 desktop. I have the latest version on both machines. G.C. Oliver Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Very cool. I had not used Mapping before. Marilyn --- On Thu, 8/20/09, ronald ferguson ronfe...@msn.com wrote: From: ronald ferguson ronfe...@msn.com Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing To: legacyusergroup@legacyfamilytree.com Date: Thursday, August 20, 2009, 12:24 PM Marilyn, Click the mapping icon on your tool bar and then click the Resolve button. This will take you to the same screen. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Date: Thu, 20 Aug 2009 11:19:12 -0700 From: paddypeppe...@yahoo.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com I have Vista 64 also, and except for the silly location problem I mentioned yesterday, my Master Location list is working fine. Q: Is there any other way to get the list to display other than View-Master Lists-Location ? I wonder if, when installing Legacy, your virus protection was 'on -- could that have any effect on how a program is installed? It seems like the InstallWizards always tell me to close everything and turn off background programs. I always do this, even when simply downloading the updates to my PC, for later installation. Q: Could that make a difference in what we few Vista-64 users are experiencing? Marilyn --- On Thu, 8/20/09, Grover Oliver wrote: From: Grover Oliver Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Date: Thursday, August 20, 2009, 11:03 AM I am experiencing the exact problem. I have gone through all of the suggested fixes and the problem remains. When I go to location they are not in alpha order and the page is bare except for the selections on the right. Then when I attempt to exit the page Legacy crashes. I have also noticed even though I have (1-Replace wife's surname with husband's surname as an additional entry in Index View) selected in OptionsData Entry these names are not being generated in Name List or Index. Using - Vista 64 sp2 and Legacy Ver 7.0.0.103. G.C. Oliver On Wed, Aug 19, 2009 at 5:54 AM, wrote: Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Windows Live Messenger: Celebrate 10 amazing years with free winks and emoticons. http://clk.atdmt.com/UKM/go/157562755/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
Marilyn, you may access the Master Location List via the use of an icon hidden under the Main Toolbar. Right Click in a vacant area on the tool bar and you will see a display of icons that can be dragged onto your tool bar. The one you want looks like a skyline of tall buildings. - Original Message - From: Marilyn Clark paddypeppe...@yahoo.com To: LegacyUserGroup@legacyfamilytree.com Sent: Thursday, August 20, 2009 12:19 PM Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing I have Vista 64 also, and except for the silly location problem I mentioned yesterday, my Master Location list is working fine. Q: Is there any other way to get the list to display other than View-Master Lists-Location ? I wonder if, when installing Legacy, your virus protection was 'on -- could that have any effect on how a program is installed snip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Just the opposite of what I discovered. I got Error 3019 and the locations out of order on my 32-bit Vista but can't cause the error on my 64-bit Vista. The steps Jim gives in his email is a work-around until the programmers can fix it. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Grover Oliver Sent: Thursday, August 20, 2009 11:54 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing I have just checked and the same file seems to work OK on XP. I have my main .fdb file along with all linked pics and files on an 8 gb USB drive. I do this so I can switch between desktop and laptop via sneakernet. The file works fine on a XP (32) laptop but locations are trash on a Vista 64 desktop. I have the latest version on both machines. G.C. Oliver Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
That was fun, thanks. Added a couple and removed one. Marilyn --- On Thu, 8/20/09, Jimquist jim-almqu...@msn.com wrote: From: Jimquist jim-almqu...@msn.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Date: Thursday, August 20, 2009, 5:17 PM Marilyn, you may access the Master Location List via the use of an icon hidden under the Main Toolbar. Right Click in a vacant area on the tool bar and you will see a display of icons that can be dragged onto your tool bar. The one you want looks like a skyline of tall buildings. - Original Message - From: Marilyn Clark paddypeppe...@yahoo.com To: LegacyUserGroup@legacyfamilytree.com Sent: Thursday, August 20, 2009 12:19 PM Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing I have Vista 64 also, and except for the silly location problem I mentioned yesterday, my Master Location list is working fine. Q: Is there any other way to get the list to display other than View-Master Lists-Location ? I wonder if, when installing Legacy, your virus protection was 'on -- could that have any effect on how a program is installed snip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Upgrade to Internet Explorer 8 Optimised for MSN. http://extras.uk.msn.com/internet-explorer-8/?ocid=T010MSN07A0716U Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 08:24:45 -0500 Ron, did you send a reply to me this morning? It didn't come through to me. I did Master Lists Clean Up but still get Run-time error 3019 and Legacy closes. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 6:08 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Upgrade to Internet Explorer 8 Optimised for MSN. http://extras.uk.msn.com/internet-explorer-8/?ocid=T010MSN07A0716U Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
Lloyd, Is it possible to tell us the error message number ? Is so, could you please post it ? Tim Rosenlof lhit...@aol.com wrote: Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button freezes the program, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace. I've rebooted twice. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 08:24:45 -0500 Ron, did you send a reply to me this morning? It didn't come through to me. I did Master Lists Clean Up but still get Run-time error 3019 and Legacy closes. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 6:08 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Upgrade to Internet Explorer 8 Optimised for MSN. http://extras.uk.msn.com/internet-explorer-8/?ocid=T010MSN07A0716U Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button works okay although it did freeze the program earlier this morning, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location even though I have a Location highlighted so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace on this window. I've rebooted twice. I ran a Location Report and the Locations are in alpha order with the names of people who have this location. I tried to re-install the updated latest version but that doesn't seem to be possible. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 08:24:45 -0500 Ron, did you send a reply to me this morning? It didn't come through to me. I did Master Lists Clean Up but still get Run-time error 3019 and Legacy closes. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 6:08 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Upgrade to Internet Explorer 8 Optimised for MSN. http://extras.uk.msn.com/internet-explorer-8/?ocid=T010MSN07A0716U Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie
Ron, believe it or not, I have no bottom row of buttons on the Master Location List. I have a blank bar and a Help button which does not work. Valerie, I did as you suggested and nothing changed. Run Time Error 3019 also says I don't have a valid index. The other person that reported the same problem, Lhite31, did you find an answer to the problem? How can I delete the Location list? I highlighted one of the locations and tried to Delete it, but nothing happened, it did not delete. Where is this list and what is it called and I'll delete it and rebuild it somewhere along the way. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 1:00 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, On the Master Location List the Sort Button is on the bottom row of buttons (just below the locations) next to the globe - also ensure that the check box next to it is checked. The buttons on the right only relate to selected individuals. I have just seen it suggested that FileFile MaintenanceCheck Repair may help your 3019 problem. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 12:14:55 -0500 I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button freezes the program, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace. I've rebooted twice. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Windows Live Messenger: Celebrate 10 amazing years with free winks and emoticons. http://clk.atdmt.com/UKM/go/157562755/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup
RE: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie
Ruth, Close out your Legacy and REINSTALL from the web: Install from the web: http://www.LegacyDownload.com/Download/Legacy7/www1/Legacy7Setup.exe Valerie -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Ruth Nerud Sent: Wednesday, August 19, 2009 1:57 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie Ron, believe it or not, I have no bottom row of buttons on the Master Location List. I have a blank bar and a Help button which does not work. Valerie, I did as you suggested and nothing changed. Run Time Error 3019 also says I don't have a valid index. The other person that reported the same problem, Lhite31, did you find an answer to the problem? How can I delete the Location list? I highlighted one of the locations and tried to Delete it, but nothing happened, it did not delete. Where is this list and what is it called and I'll delete it and rebuild it somewhere along the way. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 1:00 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, On the Master Location List the Sort Button is on the bottom row of buttons (just below the locations) next to the globe - also ensure that the check box next to it is checked. The buttons on the right only relate to selected individuals. I have just seen it suggested that FileFile MaintenanceCheck Repair may help your 3019 problem. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 12:14:55 -0500 I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button freezes the program, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace. I've rebooted twice. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I have uninstalled ver.7.0.0.103 and do not intend to reinstall it anytime soon. Lloyd In a message dated 8/19/2009 11:53:25 A.M. Eastern Daylight Time, spa...@xmission.com writes: Lloyd, Is it possible to tell us the error message number ? Is so, could you please post it ? Tim Rosenlof Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie
That scares me a little. I feel like they are discussing it Millennia, but the unfortunate truth is if they can't duplicate the error, and the testers also can't, it probably won't get fixed very fast. Let me try sending you (Ruth) a partial screen shot privately. It is of the buttons we are talking about in the Master Locations List. I am getting worried we have more to check than just simple non-sorting of the locations. These buttons *should* appear at the bottom of the screen (if you don't have mapping turned on), or if you do have mapping turned on, about a fourth the way down from the top. Please let us know if you have them. Ruth, don't panic. I still have your file, and on my end the locations are sorting. (At least I think we are talking about the one you sent me about 8 days ago. Are we?) Robert At 2009-08-19 01:57 PM, you wrote: Ron, believe it or not, I have no bottom row of buttons on the Master Location List. I have a blank bar and a Help button which does not work. Valerie, I did as you suggested and nothing changed. Run Time Error 3019 also says I don't have a valid index. The other person that reported the same problem, Lhite31, did you find an answer to the problem? How can I delete the Location list? I highlighted one of the locations and tried to Delete it, but nothing happened, it did not delete. Where is this list and what is it called and I'll delete it and rebuild it somewhere along the way. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 1:00 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, On the Master Location List the Sort Button is on the bottom row of buttons (just below the locations) next to the globe - also ensure that the check box next to it is checked. The buttons on the right only relate to selected individuals. I have just seen it suggested that FileFile MaintenanceCheck Repair may help your 3019 problem. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
If you uninstalled ver. 7.0.0.103, how did you go back to a previous version? from a backup? Ruth - Original Message - From: lhit...@aol.com To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 2:27 PM Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing I have uninstalled ver.7.0.0.103 and do not intend to reinstall it anytime soon. Lloyd In a message dated 8/19/2009 11:53:25 A.M. Eastern Daylight Time, spa...@xmission.com writes: Lloyd, Is it possible to tell us the error message number ? Is so, could you please post it ? Tim Rosenlof Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I made a gedcom from my RootsMagic 4 data and loaded it in Legacy. Of course I had about a day and a half of work making corrections. Lloyd In a message dated 8/19/2009 3:43:33 P.M. Eastern Daylight Time, baber...@worldnet.att.net writes: If you uninstalled ver. 7.0.0.103, how did you go back to a previous version? from a backup? Ruth Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie
No, I uninstalled it after two tries to make it work properly. I have reverted back to version 7.0.0.81. I think it is very unusual for two different people to have the same problem with a program at the same time like we have had. I think it is a bug. Lloyd In a message dated 8/19/2009 2:58:04 P.M. Eastern Daylight Time, baber...@worldnet.att.net writes: The other person that reported the same problem, Lhite31, did you find an answer to the problem? Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie
Ruth, When you say that you did as Valerie suggested, do you mean that you uninstalled and reinstalled from the web? If so it may be that you will have to do it again, but this time delete everything from the Legacy folder except your Data folder. Sorry, it means all your settings will go, but I cannot see another way round this. Ideas anyone?? Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie Date: Wed, 19 Aug 2009 13:57:01 -0500 Ron, believe it or not, I have no bottom row of buttons on the Master Location List. I have a blank bar and a Help button which does not work. Valerie, I did as you suggested and nothing changed. Run Time Error 3019 also says I don't have a valid index. The other person that reported the same problem, Lhite31, did you find an answer to the problem? How can I delete the Location list? I highlighted one of the locations and tried to Delete it, but nothing happened, it did not delete. Where is this list and what is it called and I'll delete it and rebuild it somewhere along the way. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 1:00 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, On the Master Location List the Sort Button is on the bottom row of buttons (just below the locations) next to the globe - also ensure that the check box next to it is checked. The buttons on the right only relate to selected individuals. I have just seen it suggested that FileFile MaintenanceCheck Repair may help your 3019 problem. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 12:14:55 -0500 I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button freezes the program, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace. I've rebooted twice. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted
Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie
I was scared to delete everything from the Legacy folder so I renamed it and then reinstalled from the web. Haven't looked at everything yet, but my Master Location List is correct and in alpha order and I have a Sort button. I don't mind having to redo my settings - I just wanted things to be right. Thanks and I'll keep my fingers and toes crossed that everything else is okay. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 3:18 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie Ruth, When you say that you did as Valerie suggested, do you mean that you uninstalled and reinstalled from the web? If so it may be that you will have to do it again, but this time delete everything from the Legacy folder except your Data folder. Sorry, it means all your settings will go, but I cannot see another way round this. Ideas anyone?? Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing - Ron and Valerie Date: Wed, 19 Aug 2009 13:57:01 -0500 Ron, believe it or not, I have no bottom row of buttons on the Master Location List. I have a blank bar and a Help button which does not work. Valerie, I did as you suggested and nothing changed. Run Time Error 3019 also says I don't have a valid index. The other person that reported the same problem, Lhite31, did you find an answer to the problem? How can I delete the Location list? I highlighted one of the locations and tried to Delete it, but nothing happened, it did not delete. Where is this list and what is it called and I'll delete it and rebuild it somewhere along the way. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 1:00 PM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, On the Master Location List the Sort Button is on the bottom row of buttons (just below the locations) next to the globe - also ensure that the check box next to it is checked. The buttons on the right only relate to selected individuals. I have just seen it suggested that FileFile MaintenanceCheck Repair may help your 3019 problem. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 12:14:55 -0500 I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button freezes the program, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace. I've rebooted twice. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys
RE: [LegacyUG] Legacy 7.0.0.103 crashing
I can confirm same problem as Ruth - however I am using Vista. Legacy crashes when I try to add a location, do not have a Sort button, and Select button is greyed out. Cheers Jan -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Ruth Nerud Sent: Thursday, 20 August 2009 3:19 To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button works okay although it did freeze the program earlier this morning, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location even though I have a Location highlighted so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace on this window. I've rebooted twice. I ran a Location Report and the Locations are in alpha order with the names of people who have this location. I tried to re-install the updated latest version but that doesn't seem to be possible. Ruth - Original Message - From: ronald ferguson ronfe...@msn.com To: legacyusergroup@legacyfamilytree.com Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 08:24:45 -0500 Ron, did you send a reply to me this morning? It didn't come through to me. I did Master Lists Clean Up but still get Run-time error 3019 and Legacy closes. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 6:08 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems to have lost it from my computer. Lloyd _ Upgrade to Internet Explorer 8 Optimised for MSN. http://extras.uk.msn.com/internet-explorer-8/?ocid=T010MSN07A0716U Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http
Re: [LegacyUG] Legacy 7.0.0.103 crashing
Jan Roberts wrote: I can confirm same problem as Ruth - however I am using Vista. Legacy crashes when I try to add a location, do not have a Sort button, and Select button is greyed out. I also use Vista and do not experience any problems with the Master Location list. My conclusion? Something awry on individual systems. -- Best regards, Mike Fry Johannesburg. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Jan, Since uninstalling, removing all folders/files except the Data folder worked for Ruth, I would suggest you try the same. I don't keep Legacy on my Vista machine so haven't looked for a bit, but it ran OK last time. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: poo...@ozemail.com.au To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Date: Thu, 20 Aug 2009 07:12:53 +1000 I can confirm same problem as Ruth - however I am using Vista. Legacy crashes when I try to add a location, do not have a Sort button, and Select button is greyed out. Cheers Jan -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Ruth Nerud Sent: Thursday, 20 August 2009 3:19 To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing I'm using the most current version of Legacy Deluxe with Windows XP. On the Master Location List, the Select button is grayed out, Close button works okay although it did freeze the program earlier this morning, Add button open a window but when I Save, I get error msg 3019 and Legacy closes, the Edit button does not show the current Location even though I have a Location highlighted so I have nothing to Edit, Options button opens a window but I'm afraid to try anything offered, Show List does nothing, Help does nothing either and I do not have a Sort button anyplace on this window. I've rebooted twice. I ran a Location Report and the Locations are in alpha order with the names of people who have this location. I tried to re-install the updated latest version but that doesn't seem to be possible. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 10:20 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Ruth, Yes, here it is: Ruth, It's possible that your settings have changed. Try clicking the Sort button and setting to the order you wish (I use right to left btw.) Error 3019 is an Access Error indicating and indexing problem, if sorting does correct the problem please come back. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: baber...@worldnet.att.net To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Date: Wed, 19 Aug 2009 08:24:45 -0500 Ron, did you send a reply to me this morning? It didn't come through to me. I did Master Lists Clean Up but still get Run-time error 3019 and Legacy closes. Ruth - Original Message - From: ronald ferguson To: Sent: Wednesday, August 19, 2009 6:08 AM Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Lloyd, I would first try FileFile MaintenanceMaster Lists Clean Up. See also my reply to Ruth. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: lhit...@aol.com Date: Wed, 19 Aug 2009 05:54:16 -0400 Subject: [LegacyUG] Legacy 7.0.0.103 crashing To: LegacyUserGroup@legacyfamilytree.com Hello List, I have waited a couple of days to report this as I wanted to see if anyone else would report it. I installed ver. 7.0.0.103 and everything was working fine until i went to add a location to a death. I got an error message and the program closed down. I restarted legacy, tried to enter the location again and the same thing happen. I then open the Location file and my locations was all jumbled up, not in the normal A-B-C order. I could not find any way to change it so I deleted the data and restored an earlier file and had the same problem. I then uninstalled the program and reloaded 7.0.0.103 and made a ged of my data in RM4 and installed in Legacy. The problem was still there. I uninstalled again and loaded 7.0.0.81. Everything worked fine then. Is this problem a bug or not? Also, where do I look for version 7.0.0.100? I seems
RE: [LegacyUG] Legacy 7.0.0.103 crashing
I had the same problem and it is easily fixed. Make sure your data is not under C:/Legacy/Data folder. If it is, copy the data and pictures etc to somewhere else, and don't put them back in the C:/Legacy/Data folder when you get the program running again. Uninstall Legacy. Have a look at C:/Legacy and you will see that it has left a series of folders and a few files. Copy the file Legacy.usr to somewhere out of the way (this has you customise settings). If you loose this it is no big deal to reset you Customise settings. Delete the whole Legacy folder and all its sub-folders and files. Reinstall Legacy from the original Legacy7setup.exe file, reinstate the .usr file, and you are back in business. Depending on whether you have moved your data, you may have to reconnect this from OptionsCustomiseLocations Boyd -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Mike Fry Sent: Thursday, 20 August 2009 10:08 a.m. To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Legacy 7.0.0.103 crashing Jan Roberts wrote: I can confirm same problem as Ruth - however I am using Vista. Legacy crashes when I try to add a location, do not have a Sort button, and Select button is greyed out. I also use Vista and do not experience any problems with the Master Location list. My conclusion? Something awry on individual systems. -- Best regards, Mike Fry Johannesburg. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: 270.13.59/2310 - Release Date: 08/19/09 18:06:00 No virus found in this outgoing message. Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: 270.13.59/2310 - Release Date: 08/19/09 18:06:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
I use the latest version of Legacy and XP. Have no problems with the Master locations list However, I regularly go through my Master location list, checking that they are all in the correct syntax that I want, remove unused ones and combine duplicates. I also check that the location listed on the map underneath is the one I want and the pin is in the correct place. If not I correct it using 'Google Earth' if necessary to find the correct place for that location. I backup every week or after a major work over of my database. Regular maintenance of all computer programs is a must. Particularly Legacy since, as a database that is being altered on regular occasions you need to keep it in good condition Regarding the 'select' button being greyed out. If you have opened the list from the icons on the top of the program it is bound to be greyed out, you have no event or individual to select the location for! If you used the globe icon attached to an event, then the select button becomes active so you can select the location to attach to the event Regards Phil Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Legacy 7.0.0.103 crashing
Phil, You make some very good points here. With any program, and Legacy is no different, regular house keeping is essential. In addition to the points which you have raised I would add, a regular use of FileFile MaintenanceCheck Repair and Master List Clean up. Many of the problems reported to this list would have not arisen had basic house keeping been carried out on a regular basis. I'm fortunate that I don't have to remember to do these things, as with the constant attempts to replicate the various problems I would never be able to run the program if I didn't ;-) Many thanks for the timely reminder Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: phil...@iinet.net.au To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy 7.0.0.103 crashing Date: Thu, 20 Aug 2009 07:32:33 +0800 I use the latest version of Legacy and XP. Have no problems with the Master locations list However, I regularly go through my Master location list, checking that they are all in the correct syntax that I want, remove unused ones and combine duplicates. I also check that the location listed on the map underneath is the one I want and the pin is in the correct place. If not I correct it using 'Google Earth' if necessary to find the correct place for that location. I backup every week or after a major work over of my database. Regular maintenance of all computer programs is a must. Particularly Legacy since, as a database that is being altered on regular occasions you need to keep it in good condition Regarding the 'select' button being greyed out. If you have opened the list from the icons on the top of the program it is bound to be greyed out, you have no event or individual to select the location for! If you used the globe icon attached to an event, then the select button becomes active so you can select the location to attach to the event Regards Phil _ Windows Live Messenger: Celebrate 10 amazing years with free winks and emoticons. http://clk.atdmt.com/UKM/go/157562755/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Legacy 7.0.0.103 crashing
I have just installed 7.0.0.103 on a system running WinXP Pro and on another running Vista 64 bit. I experirenced no problems on either system. Regards Paul Brown Mike Fry wrote: I also use Vista and do not experience any problems with the Master Location list. My conclusion? Something awry on individual systems. -- Best regards, Mike Fry Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
