Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Wynthner
Perhaps it isn't a high priority task for them...but it darn well should be!
What is the point in fixing bugs if the endusers don't know that they are 
fixed??
Why should endusers have to keep testing to see if something that has been 
reported has been fixed?

Every update should include a list of ALL changes since the previous update and 
should NOT be released until that list is included in said update-period.



- Original Message 
From: Dev Null [EMAIL PROTECTED]
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, November 28, 2007 4:45:53 PM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

 Is 
 there any particular reason why the published list of changes CANNOT be 
 COMPLETE so that we only need to check problems once, after they are 
 supposed to have been fixed?

I would think this would require little extra effort now that the developers 
have their new system for tracking bugs and enhancements. My guess is that it 
just isn't a high-priority task for them.

-- 

Dev


  

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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Thomas Herson
If you download and install the updates, why in the world do you need a list 
of the items dealt with in the updates. If the :bug still exists, it 
wasn't fixed, if the bug has gone away, then it has been fixed. I'ts 
inclusion on a list makes no difference one way or the other.


Tom

- Original Message - 
From: Wynthner [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, November 29, 2007 11:02 AM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)


Perhaps it isn't a high priority task for them...but it darn well should 
be!
What is the point in fixing bugs if the endusers don't know that they are 
fixed??
Why should endusers have to keep testing to see if something that has been 
reported has been fixed?


Every update should include a list of ALL changes since the previous 
update and should NOT be released until that list is included in said 
update-period.




- Original Message 
From: Dev Null [EMAIL PROTECTED]
To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, November 28, 2007 4:45:53 PM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)


Is
there any particular reason why the published list of changes CANNOT be
COMPLETE so that we only need to check problems once, after they are
supposed to have been fixed?


I would think this would require little extra effort now that the 
developers have their new system for tracking bugs and enhancements. My 
guess is that it just isn't a high-priority task for them.


--

Dev




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Dev Null
 If you download and install the updates, why in the world do you need a list 
 of the items dealt with in the updates. If the :bug still exists, it 
 wasn't fixed, if the bug has gone away, then it has been fixed. I'ts 
 inclusion on a list makes no difference one way or the other.

I don't download and install every update. The last one only mentioned changes 
involving International Versions. As a result, I didn't download it. Were any 
other bug fixes slipped in? I can't be sure.

You act as if I have nothing better to do with my time than to check every 
release to see if bugs I have reported have been fixed.

Obviously some of us would find this info helpful, time saving, and worth 
asking for.

-- 

Dev

+++


  

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RE: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread ronald ferguson

Dev,

Not all of the changes are applicable to all the regional versions [my term 
by which I do not mean language]. For example in the UK and certain other 
versions, for reports instead of reading died at age it now reads died 
aged. Do you seriously expect changes in wording for *all* changes in *all* 
languages and *all* regional versions to be included in the list?

BTW I did know this one was coming but not when, and found it myself.

Ron Ferguson


_

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_

 Date: Thu, 29 Nov 2007 09:29:10 -0800
 From: [EMAIL PROTECTED]
 Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)
 To: LegacyUserGroup@legacyfamilytree.com

 If you download and install the updates, why in the world do you need a list
 of the items dealt with in the updates. If the :bug still exists, it
 wasn't fixed, if the bug has gone away, then it has been fixed. I'ts
 inclusion on a list makes no difference one way or the other.

 I don't download and install every update. The last one only mentioned 
 changes involving International Versions. As a result, I didn't download it. 
 Were any other bug fixes slipped in? I can't be sure.

 You act as if I have nothing better to do with my time than to check every 
 release to see if bugs I have reported have been fixed.

 Obviously some of us would find this info helpful, time saving, and worth 
 asking for.

 --

 Dev

 +++


 

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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Thomas Herson

If you'd just download and install every update oh, well, never mind ;-)

- Original Message - 
From: Dev Null [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, November 29, 2007 12:29 PM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)


If you download and install the updates, why in the world do you need a 
list

of the items dealt with in the updates. If the :bug still exists, it
wasn't fixed, if the bug has gone away, then it has been fixed. I'ts
inclusion on a list makes no difference one way or the other.


I don't download and install every update. The last one only mentioned 
changes involving International Versions. As a result, I didn't download 
it. Were any other bug fixes slipped in? I can't be sure.


You act as if I have nothing better to do with my time than to check every 
release to see if bugs I have reported have been fixed.


Obviously some of us would find this info helpful, time saving, and worth 
asking for.


--

Dev

+++




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Dev Null
 Not all of the changes are applicable to all the regional versions [my term 
 by
 which I do not mean language]. For example in the UK and certain other 
 versions,
 for reports instead of reading died at age it now reads died aged. Do you
 seriously expect changes in wording for *all* changes in *all* languages and
 *all* regional versions to be included in the list?

Ron:

I think you misunderstood my previous email. I was not suggesting that any more 
need have been said about the regional version changes (if all they included 
were wording changes). Of course, if I were a user of one of those regional 
versions and was expecting a specific wording change, I might be a little 
upset if I didn't find it after downloading the update. ;-)

I was questioning whether or not any *other* bug fixes were included in this 
release. Since it is not Legacy's policy to list everything that is included in 
each release, I have no way of knowing. Should I download the release on the 
off chance that a few *other* bugs were fixed? Even if a few were fixed, were 
they bugs that I reported and am currently working around? And should I spend 
45 minutes on a dial-up connection just to find out?

This whole discussion is looking more and more like a dead horse. I'm sure the 
powers that be have taken note of these concerns and will decide one way or the 
other on a remedy.

-- 

Dev

+++


  

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RE: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread John Carter
I've been on both sides of software updates (programmer writing fixes;
system administrator trying to ensure a new release doesn't break anything
critical to a 24/7 operation).

My experience is that *very* few people ever read a detailed fix list if
it's more than a couple of pages.  As a system admin responsible for a
dozen UNIX machines that supported 200+ users, I was one of those few
readers.

If a fix list item identifies the person who reported the problem,
privacy requirements usually mean that the list must be cleaned before
general release.

Unless the reporting system is set up to track and respond to the person
who reports a problem, that person may never know there is a fix.

Would I read every line of a 12 page list of Legacy fixes/enhancements?
Probably not.

Would I do search such a list if it were available electronically?
Maybe twice a year.

Is it worth the additional costs that would be incurred?
I don't think so.

I still do some software development (PDA software for equipment control)
and most of the small fixes are only noted in the source code, then
bundled into the next major fix.  Major items are fixed as they occur and
sent out to the client with the (usually very short) list of fixes.

There's also the very different mindset of those with high speed internet
access and those with dialup on their only phone line.  I have the luxury
of fast DSL at home, but occasionally find myself in locations which have
a single phone line.  If your normal access is high speed, you should try
dialup only for several weeks...

John


 Dev,

 Not all of the changes are applicable to all the regional versions [my
 term by which I do not mean language]. For example in the UK and certain
 other versions, for reports instead of reading died at age it now reads
 died aged. Do you seriously expect changes in wording for *all* changes
 in *all* languages and *all* regional versions to be included in the list?

 BTW I did know this one was coming but not when, and found it myself.

 Ron Ferguson


 _




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Wynthner
The point is that one shoud not be forced to download and install an update to 
see if a certain problem has been fixed. One may not want to update, 
irrespective of any new bells and whistles, unless a certain problem has been 
fixed.

- Original Message 
From: Thomas Herson [EMAIL PROTECTED]
To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, November 29, 2007 10:16:11 AM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

If you download and install the updates, why in the world do you need a list 
of the items dealt with in the updates. If the :bug still exists, it 
wasn't fixed, if the bug has gone away, then it has been fixed. I'ts 
inclusion on a list makes no difference one way or the other.

Tom


  

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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread RICHARD SCHULTHIES
But in many cases, fixes have been reported by more
than one person, simultaniously. Who gets the note, or
do they all get one. Who keeps track of that list. I
hope they spend the time fixing the program instead of
sending thank you notes as the last part of a fix. I
have sent requests to MS and they never bother fixing
it, but the computer thanked me for the message, and
the fix was still waiting when I switched from 98 to
XP, and is still there. Please give the team a break,
they are trying to move as fast as possible.
Rich in LA CA
--- Dev Null [EMAIL PROTECTED] wrote:

  If you download and install the updates, why in
 the world do you need a list 
  of the items dealt with in the updates. If the
 :bug still exists, it 
  wasn't fixed, if the bug has gone away, then it
 has been fixed. I'ts 
  inclusion on a list makes no difference one way or
 the other.




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Thomas Herson

I don't see what Richard's respsonse has to do with my comment.

- Original Message - 
From: RICHARD SCHULTHIES [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, November 29, 2007 7:46 PM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)



But in many cases, fixes have been reported by more
than one person, simultaniously. Who gets the note, or
do they all get one. Who keeps track of that list. I
hope they spend the time fixing the program instead of
sending thank you notes as the last part of a fix. I
have sent requests to MS and they never bother fixing
it, but the computer thanked me for the message, and
the fix was still waiting when I switched from 98 to
XP, and is still there. Please give the team a break,
they are trying to move as fast as possible.
Rich in LA CA
--- Dev Null [EMAIL PROTECTED] wrote:


 If you download and install the updates, why in
the world do you need a list 
 of the items dealt with in the updates. If the
:bug still exists, it 
 wasn't fixed, if the bug has gone away, then it
has been fixed. I'ts 
 inclusion on a list makes no difference one way or

the other.





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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-29 Thread Richard Van Wasshnova
I agree with you Tom. Since the Unwanted Punctuation (Period) problem has 
been fixed and the original complainant still doesn't want to  bother to 
download the update it must be trivial.


--
Richard Van Wasshnova
Seal Beach, CA

- Original Message - 
From: Thomas Herson [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Thursday, November 29, 2007 8:16 AM
Subject: Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)


If you download and install the updates, why in the world do you need a 
list of the items dealt with in the updates. If the :bug still exists, 
it wasn't fixed, if the bug has gone away, then it has been fixed. I'ts 
inclusion on a list makes no difference one way or the other.


Tom






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RE: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread M Couch
Hi Kay
The issue appears to be fixed, I am using the latest build (November 6). You
may need to think about upgrading after all:-)

Source Detail

Entry:  Joe Blow death certificate #12345 (1939)

Results:  Joe Blow death certificate #12345 (1939).

Master Source Example:

Entry in Title:  Joe Blow death certificate #12345

Entry in Publication Facts: 1939

Results: Joe Blow death certificate #12345 (1939).

-- 
Margaret




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread Kay Fordham

Margaret -

I don't plan on publishing anything for awhile - likely after Version 7 
comes out - so probably will not upgrade before then.  I just want to ensure 
that the issue is fixed (or has been fixed).


I appreciate your feedback.

Kay

- Original Message - 
From: M Couch [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, November 28, 2007 12:27 PM
Subject: RE: [LegacyUG] Old Issue with Unwanted Punctuation (Period)



Hi Kay
The issue appears to be fixed, I am using the latest build (November 6). 
You

may need to think about upgrading after all:-)

Source Detail

Entry:  Joe Blow death certificate #12345 (1939)

Results:  Joe Blow death certificate #12345 (1939).

Master Source Example:

Entry in Title:  Joe Blow death certificate #12345

Entry in Publication Facts: 1939

Results: Joe Blow death certificate #12345 (1939).

--
Margaret







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RE: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread Sherry/Support
Kay,

Using the most recent build of Legacy 6.0.0.168, I just created a test
source and entered your example in the Source Detail exactly as you showed
in your example and the output does not include a period.  The output is
exactly the way I inputted the data.

Same with entering that line in Publication Facts.

Without downloading updates, you have no way of knowing if a problem has
been fixed or not.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kay Fordham
Sent: Wednesday, November 28, 2007 11:37 AM
To: Legacy User Group
Subject: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

I'm using Build 6.0.0.117 of December 2006 and do not plan to upgrade until 
Version 7 is issued.  I (and others) have reported a problem with an 
inappropriate period (punctuation) now for several years.  The last promise 
we had for a fix was in December 2006.  I've reviewed the revision histories

on the Legacy website and do not see this issue addressed.  I would really 
like to see it fixed by Version 7.  I have many occasions where only a year 
in parentheses is appropriate in either the master source publication facts 
(where the date is entered here because it is not part of the title) or the 
source detail.  Below are some made-up and abbreviated examples.  These 
periods stand out like a sore thumb in report citations.  Are any of you 
still having the problems outlined below?

Thanks,
Kay Fordham

Source Detail Example:

Entry:  Joe Blow death certificate #12345 (1939)

Results:  Joe Blow death certificate #12345.(1939)

If you use [1939] you don't have the problem; however square brackets have a

different connotation.  If you add any text before or after the date in 
parentheses you don't have the problem.
--

Master Source Example:

Entry in Title:  Joe Blow death certificate #12345

Entry in Publication Facts: 1939

Results: Joe Blow death certificate #12345.(1939)

If you add any text before or after the date in parentheses you don't get 
the superfluous period.




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread Bob

Sherry/Support wrote:

Without downloading updates, you have no way of knowing if a problem has been 
fixed or not.
  


Unfortunately, you are quite correct.  Looking at the published list of 
changes for each release gives us only a clue as to SOME of the changes 
that have been made.  We have to try and re-try every single problem 
with every single release to find out whether it has actually been fixed 
or not.  This amounts to a lot of wasted effort for a lot of people.  Is 
there any particular reason why the published list of changes CANNOT be 
COMPLETE so that we only need to check problems once, after they are 
supposed to have been fixed?




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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread Kay Fordham

Sherry -

Thanks for the update.  Yes, I would not know without downloading updates (I 
don't wish to do this at the present time), and this is why I posted my 
query to the list.  I got my answer post haste.


Kay

- Original Message - 
From: Sherry/Support [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, November 28, 2007 1:00 PM
Subject: RE: [LegacyUG] Old Issue with Unwanted Punctuation (Period)



Kay,

Using the most recent build of Legacy 6.0.0.168, I just created a test
source and entered your example in the Source Detail exactly as you showed
in your example and the output does not include a period.  The output is
exactly the way I inputted the data.

Same with entering that line in Publication Facts.

Without downloading updates, you have no way of knowing if a problem has
been fixed or not.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com






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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread Dev Null
 Is 
 there any particular reason why the published list of changes CANNOT be 
 COMPLETE so that we only need to check problems once, after they are 
 supposed to have been fixed?

I would think this would require little extra effort now that the developers 
have their new system for tracking bugs and enhancements. My guess is that it 
just isn't a high-priority task for them.

-- 

Dev

+++


  

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Re: [LegacyUG] Old Issue with Unwanted Punctuation (Period)

2007-11-28 Thread Heather Stovold
Honestly, as a computer software developer (not for Legacy), It is
pretty much unheard of to list every single change that has gone into
a release - especially something like a single period being printed
where it should not.  In any software program, for each release, there
is often hundreds of changes and little bug fixes.  To list every
single thing would leave an impression that the software is more buggy
than it is, would be a list that very few people would actually want
to read completely, and would include bugs (like the one listed) that
would affect only 1 in a 1000 people or so because it shows up with a
specific combination of settings or events or both.   It just isn't
done, and for those good reasons.

On Nov 28, 2007 4:45 PM, Dev Null [EMAIL PROTECTED] wrote:
  Is
  there any particular reason why the published list of changes CANNOT be
  COMPLETE so that we only need to check problems once, after they are
  supposed to have been fixed?

 I would think this would require little extra effort now that the developers 
 have their new system for tracking bugs and enhancements. My guess is that it 
 just isn't a high-priority task for them.




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