Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
I have done that & re-done that several times.
Thanks
Tom
C.G. Ouimet wrote:
Are the associations set properly? In Vista, Control Panel, Default
Programs, "Make a File Type always open a specific program". Is pdf set to
Acrobat Reader? If not change it ...
C.G. Ouimet
Kingston, ON
-Original Message-
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Tom Element
Sent: Tuesday August-25-09 10:31 AM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Darlene and all
I did what Darlene suggested (see below) without result. Then, before
switching off I tried to do a pdf Report. No go. So, I typed in the path
for Adobe Reader into Line 4 of the Launch window (Options -> Customise ->
Launch) and it WORKED!!
Sadly but the pdf files still do not open from the Picture Gallery
after attaching using the File button. So Adobe settings may in fact be my
problem.
Getting closer..but I gotta stop!! :>)
Darlene Carerros wrote:
Tom,
Got my PDF's to open!!! I think this might help, I right clicked on
the Adobe reader icon, selected property, and selected security. Then
I selected Full Control!! I have a dentist appointment this morning
so not able to check out the laptop with Word documents.
Try it and let me knowl
Darlene
On Tue, Aug 25, 2009 at 1:43 AM, Tom Element <mailto:tomelem...@bigpond.com>> wrote:
Hi Paul
Thanks for your reply. I have tried attaching different pdf
documents and also added a new path & attached a pdf from a
different folder on my computer, but still no success.
Your thoughts about file changes made me think for sometime today
and I decided to download Firefox again as I had recently upgraded
this software. I went into Windows and set the reset defaults for
Firefox to everything and now I can open all text files whether
TXT, DOC, ODT or whatever. That leaves just the pdf documents
problem. (Appears to have been 2 problems, not 1.)
I uninstalled & re-installed Adobe Reader, but to no avail. On
the Launch window from Options -> Customise I added the path for
the Adobe Reader .exe file and that launches fine from that point
but still does not open pdf documents from the Picture Gallery
Icon. Also re-installed Legacy! Again!
Generally, when I finally get to the solution of a mystery like
this I wonder why I didn't think of the answer sooner! :>) I
don't understand if I should be doing anything with Adobe Reader
settings (like sharing, or whatever) as I'm unfamiliar with those
factors. Maybe an Adobe expert can put me straight.
At least some progress has been made today!
Thanks,
Tom
Paul Gray wrote:
Tom,
I read your reply and others, and it seems like programs and file
associations are OK as long as you can open in Windows Explorer.
It's a bit of a stab in the dark, but you mentioned in a very
early post
some "strangeness" with the multimedia paths. Perhaps for some
reason the
paths to certain docs are no longer valid.
Has anything changed in your file (directory) structure since
you originally
attached the documents that might make the path stored when
you originally
attached the documents now invalid? If you take a previously
unattached PDF
and attach it right now using the file icon, can you open it?
Paul Gray
-Original Message-
From: k...@legacyfamilytree.com
[mailto:k...@legacyfamilytree.com
<mailto:k...@legacyfamilytree.com>] On Behalf
Of Tom Element
Sent: August-23-09 5:42 PM
To: LegacyUserGroup@legacyfamilytree.com
<mailto:LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after
changing PC's
Hi Paul
Thanks for your reply. I have been through the process of
setting defaults
according to Vistas instructions, and every file/document
opens from Windows explorer. Going through Options ->
Customise -> Launch I set an Alternate Reader to Adobe Reader
and it didn't work with that either.
It seems to me, as one without technical knowledge, the pdf &
rtf icons in
the Picture Gallery are the same as "Shortcuts" which are not
working. Why
not working I'm now at a complete loss.
Regards
Tom
Paul Gray wrote:
Tom,
I am a bit late coming into this thread, so maybe you have
tried this.
You have already confirmed that the new PC has Open Office
RE: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Are the associations set properly? In Vista, Control Panel, Default Programs, "Make a File Type always open a specific program". Is pdf set to Acrobat Reader? If not change it ... C.G. Ouimet Kingston, ON -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: Tuesday August-25-09 10:31 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Darlene and all I did what Darlene suggested (see below) without result. Then, before switching off I tried to do a pdf Report. No go. So, I typed in the path for Adobe Reader into Line 4 of the Launch window (Options -> Customise -> Launch) and it WORKED!! Sadly but the pdf files still do not open from the Picture Gallery after attaching using the File button. So Adobe settings may in fact be my problem. Getting closer..but I gotta stop!! :>) Darlene Carerros wrote: > Tom, > > Got my PDF's to open!!! I think this might help, I right clicked on > the Adobe reader icon, selected property, and selected security. Then > I selected Full Control!! I have a dentist appointment this morning > so not able to check out the laptop with Word documents. > > Try it and let me knowl > > Darlene > > > On Tue, Aug 25, 2009 at 1:43 AM, Tom Element <mailto:tomelem...@bigpond.com>> wrote: > > Hi Paul > > Thanks for your reply. I have tried attaching different pdf > documents and also added a new path & attached a pdf from a > different folder on my computer, but still no success. > Your thoughts about file changes made me think for sometime today > and I decided to download Firefox again as I had recently upgraded > this software. I went into Windows and set the reset defaults for > Firefox to everything and now I can open all text files whether > TXT, DOC, ODT or whatever. That leaves just the pdf documents > problem. (Appears to have been 2 problems, not 1.) > I uninstalled & re-installed Adobe Reader, but to no avail. On > the Launch window from Options -> Customise I added the path for > the Adobe Reader .exe file and that launches fine from that point > but still does not open pdf documents from the Picture Gallery > Icon. Also re-installed Legacy! Again! > Generally, when I finally get to the solution of a mystery like > this I wonder why I didn't think of the answer sooner! :>) I > don't understand if I should be doing anything with Adobe Reader > settings (like sharing, or whatever) as I'm unfamiliar with those > factors. Maybe an Adobe expert can put me straight. > At least some progress has been made today! > > Thanks, > Tom > > > Paul Gray wrote: > > Tom, > > I read your reply and others, and it seems like programs and file > associations are OK as long as you can open in Windows Explorer. > > It's a bit of a stab in the dark, but you mentioned in a very > early post > some "strangeness" with the multimedia paths. Perhaps for some > reason the > paths to certain docs are no longer valid. > > Has anything changed in your file (directory) structure since > you originally > attached the documents that might make the path stored when > you originally > attached the documents now invalid? If you take a previously > unattached PDF > and attach it right now using the file icon, can you open it? > Paul Gray > -Original Message- > From: k...@legacyfamilytree.com > [mailto:k...@legacyfamilytree.com > <mailto:k...@legacyfamilytree.com>] On Behalf > Of Tom Element > Sent: August-23-09 5:42 PM > To: LegacyUserGroup@legacyfamilytree.com > <mailto:LegacyUserGroup@legacyfamilytree.com> > Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after > changing PC's > > Hi Paul > > Thanks for your reply. I have been through the process of > setting defaults > according to Vistas instructions, and every file/document > opens from Windows explorer. Going through Options -> > Customise -> Launch I set an Alternate Reader to Adobe Reader > and it didn't work with that either. > > > It seems to me, as one without technical knowledge, the pdf & > rtf icons in > the Picture Gallery are the same as "Shortcuts" which are not > w
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Darlene and all
I did what Darlene suggested (see below) without result. Then, before
switching off I tried to do a pdf Report. No go. So, I typed in the
path for Adobe Reader into Line 4 of the Launch window (Options ->
Customise -> Launch) and it WORKED!!
Sadly but the pdf files still do not open from the Picture Gallery
after attaching using the File button. So Adobe settings may in fact be
my problem.
Getting closer..but I gotta stop!! :>)
Darlene Carerros wrote:
Tom,
Got my PDF's to open!!! I think this might help, I right clicked on
the Adobe reader icon, selected property, and selected security. Then
I selected Full Control!! I have a dentist appointment this morning
so not able to check out the laptop with Word documents.
Try it and let me knowl
Darlene
On Tue, Aug 25, 2009 at 1:43 AM, Tom Element <mailto:tomelem...@bigpond.com>> wrote:
Hi Paul
Thanks for your reply. I have tried attaching different pdf
documents and also added a new path & attached a pdf from a
different folder on my computer, but still no success.
Your thoughts about file changes made me think for sometime today
and I decided to download Firefox again as I had recently upgraded
this software. I went into Windows and set the reset defaults for
Firefox to everything and now I can open all text files whether
TXT, DOC, ODT or whatever. That leaves just the pdf documents
problem. (Appears to have been 2 problems, not 1.)
I uninstalled & re-installed Adobe Reader, but to no avail. On
the Launch window from Options -> Customise I added the path for
the Adobe Reader .exe file and that launches fine from that point
but still does not open pdf documents from the Picture Gallery
Icon. Also re-installed Legacy! Again!
Generally, when I finally get to the solution of a mystery like
this I wonder why I didn't think of the answer sooner! :>) I
don't understand if I should be doing anything with Adobe Reader
settings (like sharing, or whatever) as I'm unfamiliar with those
factors. Maybe an Adobe expert can put me straight.
At least some progress has been made today!
Thanks,
Tom
Paul Gray wrote:
Tom,
I read your reply and others, and it seems like programs and file
associations are OK as long as you can open in Windows Explorer.
It's a bit of a stab in the dark, but you mentioned in a very
early post
some "strangeness" with the multimedia paths. Perhaps for some
reason the
paths to certain docs are no longer valid.
Has anything changed in your file (directory) structure since
you originally
attached the documents that might make the path stored when
you originally
attached the documents now invalid? If you take a previously
unattached PDF
and attach it right now using the file icon, can you open it?
Paul Gray
-Original Message-
From: k...@legacyfamilytree.com
[mailto:k...@legacyfamilytree.com
<mailto:k...@legacyfamilytree.com>] On Behalf
Of Tom Element
Sent: August-23-09 5:42 PM
To: LegacyUserGroup@legacyfamilytree.com
<mailto:LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after
changing PC's
Hi Paul
Thanks for your reply. I have been through the process of
setting defaults
according to Vistas instructions, and every file/document
opens from Windows explorer. Going through Options ->
Customise -> Launch I set an Alternate Reader to Adobe Reader
and it didn't work with that either.
It seems to me, as one without technical knowledge, the pdf &
rtf icons in
the Picture Gallery are the same as "Shortcuts" which are not
working. Why
not working I'm now at a complete loss.
Regards
Tom
Paul Gray wrote:
Tom,
I am a bit late coming into this thread, so maybe you have
tried this.
You have already confirmed that the new PC has Open Office
and Adobe installed, right? Could it be that the default
programs has not been set for the file types you are
trying to open in Control Panel --> Default Programs
--> Set Associations. A quick way to test this is to
navigate to one --> of the
files in Windows Explorer and double click on it.
Paul Gray
-Original Message-
From: k...@legacyfamilytree.com
[mailto:k...@legacyfamilytree.com
<mailto:k...@legacyfam
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, Got my PDF's to open!!! I think this might help, I right clicked on the Adobe reader icon, selected property, and selected security. Then I selected Full Control!! I have a dentist appointment this morning so not able to check out the laptop with Word documents. Try it and let me knowl Darlene On Tue, Aug 25, 2009 at 1:43 AM, Tom Element wrote: > Hi Paul > > Thanks for your reply. I have tried attaching different pdf documents and > also added a new path & attached a pdf from a different folder on my > computer, but still no success. > Your thoughts about file changes made me think for sometime today and I > decided to download Firefox again as I had recently upgraded this software. > I went into Windows and set the reset defaults for Firefox to everything > and now I can open all text files whether TXT, DOC, ODT or whatever. That > leaves just the pdf documents problem. (Appears to have been 2 problems, > not 1.) > I uninstalled & re-installed Adobe Reader, but to no avail. On the Launch > window from Options -> Customise I added the path for the Adobe Reader .exe > file and that launches fine from that point but still does not open pdf > documents from the Picture Gallery Icon. Also re-installed Legacy! Again! > Generally, when I finally get to the solution of a mystery like this I > wonder why I didn't think of the answer sooner! :>) I don't understand if > I should be doing anything with Adobe Reader settings (like sharing, or > whatever) as I'm unfamiliar with those factors. Maybe an Adobe expert can > put me straight. > At least some progress has been made today! > > Thanks, > Tom > > > Paul Gray wrote: > >> Tom, >> >> I read your reply and others, and it seems like programs and file >> associations are OK as long as you can open in Windows Explorer. >> >> It's a bit of a stab in the dark, but you mentioned in a very early post >> some "strangeness" with the multimedia paths. Perhaps for some reason the >> paths to certain docs are no longer valid. >> >> Has anything changed in your file (directory) structure since you >> originally >> attached the documents that might make the path stored when you originally >> attached the documents now invalid? If you take a previously unattached >> PDF >> and attach it right now using the file icon, can you open it? >> Paul Gray >> -----Original Message- >> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On >> Behalf >> Of Tom Element >> Sent: August-23-09 5:42 PM >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing >> PC's >> >> Hi Paul >> >> Thanks for your reply. I have been through the process of setting >> defaults >> according to Vistas instructions, and every file/document opens from >> Windows explorer. Going through Options -> Customise -> Launch I set an >> Alternate Reader to Adobe Reader and it didn't work with that either. >> >> >> It seems to me, as one without technical knowledge, the pdf & rtf icons in >> the Picture Gallery are the same as "Shortcuts" which are not working. >> Why >> not working I'm now at a complete loss. >> >> Regards >> Tom >> >> Paul Gray wrote: >> >> >>> Tom, >>> >>> I am a bit late coming into this thread, so maybe you have tried this. >>> >>> You have already confirmed that the new PC has Open Office and Adobe >>> installed, right? Could it be that the default programs has not been set for >>> the file types you are trying to open in Control Panel --> Default Programs >>> --> Set Associations. A quick way to test this is to navigate to one --> >>> of the >>> files in Windows Explorer and double click on it. >>> >>> Paul Gray >>> >>> >>> >>> >>> >>> >>> -Original Message- >>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On >>> Behalf Of Tom Element >>> Sent: August-23-09 6:31 AM >>> To: LegacyUserGroup@legacyfamilytree.com >>> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing >>> PC's >>> >>> Hi Kirstin >>> >>> I have absolutely no problems with attaching or opening Pictures. But I >>> still cannot open PDF, RTF or ODT Document files by clicking on their >>> respective icons after having added them by the "File" butt
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Paul Thanks for your reply. I have tried attaching different pdf documents and also added a new path & attached a pdf from a different folder on my computer, but still no success. Your thoughts about file changes made me think for sometime today and I decided to download Firefox again as I had recently upgraded this software. I went into Windows and set the reset defaults for Firefox to everything and now I can open all text files whether TXT, DOC, ODT or whatever. That leaves just the pdf documents problem. (Appears to have been 2 problems, not 1.) I uninstalled & re-installed Adobe Reader, but to no avail. On the Launch window from Options -> Customise I added the path for the Adobe Reader .exe file and that launches fine from that point but still does not open pdf documents from the Picture Gallery Icon. Also re-installed Legacy! Again! Generally, when I finally get to the solution of a mystery like this I wonder why I didn't think of the answer sooner! :>) I don't understand if I should be doing anything with Adobe Reader settings (like sharing, or whatever) as I'm unfamiliar with those factors. Maybe an Adobe expert can put me straight. At least some progress has been made today! Thanks, Tom Paul Gray wrote: Tom, I read your reply and others, and it seems like programs and file associations are OK as long as you can open in Windows Explorer. It's a bit of a stab in the dark, but you mentioned in a very early post some "strangeness" with the multimedia paths. Perhaps for some reason the paths to certain docs are no longer valid. Has anything changed in your file (directory) structure since you originally attached the documents that might make the path stored when you originally attached the documents now invalid? If you take a previously unattached PDF and attach it right now using the file icon, can you open it? Paul Gray -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: August-23-09 5:42 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Paul Thanks for your reply. I have been through the process of setting defaults according to Vistas instructions, and every file/document opens from Windows explorer. Going through Options -> Customise -> Launch I set an Alternate Reader to Adobe Reader and it didn't work with that either. It seems to me, as one without technical knowledge, the pdf & rtf icons in the Picture Gallery are the same as "Shortcuts" which are not working. Why not working I'm now at a complete loss. Regards Tom Paul Gray wrote: Tom, I am a bit late coming into this thread, so maybe you have tried this. You have already confirmed that the new PC has Open Office and Adobe installed, right? Could it be that the default programs has not been set for the file types you are trying to open in Control Panel --> Default Programs --> Set Associations. A quick way to test this is to navigate to one --> of the files in Windows Explorer and double click on it. Paul Gray -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: August-23-09 6:31 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Kirstin I have absolutely no problems with attaching or opening Pictures. But I still cannot open PDF, RTF or ODT Document files by clicking on their respective icons after having added them by the "File" button in the Picture Gallery. I can open TXT files and DOC files. Also, I've discovered I cannot create PDF file of Reports but I can create TXT reports. I sure hope someone gets an idea about this mystery. Regards Tom Kirstin wrote: Tom, I agree that the thumbnail shows up in the Picture Gallery but can't be opened. I can open it fine by going back to the Picture Gallery where I entered it in the first place. With regard to the second part, I clicked Delete & Open list for a path where I know I have documents that I attached to people. I found both myself (which also has pictures attached) & my husband (who has no pictures attached). So I am not able to duplicate your second problem. But I only just attached those 2 documents (and they were the same document) to test your problem, so maybe someone who has more documents attached could test your problem. Kirstin Tom Element wrote: Hi Kirstin Not exactly. The Picture Gallery shows Thumbnails of photos & symbols of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" button & open ok. After adding PDF files or ODT Open Office files or RTF WordPad files to the Picture Gallery
RE: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, I read your reply and others, and it seems like programs and file associations are OK as long as you can open in Windows Explorer. It's a bit of a stab in the dark, but you mentioned in a very early post some "strangeness" with the multimedia paths. Perhaps for some reason the paths to certain docs are no longer valid. Has anything changed in your file (directory) structure since you originally attached the documents that might make the path stored when you originally attached the documents now invalid? If you take a previously unattached PDF and attach it right now using the file icon, can you open it? Paul Gray -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: August-23-09 5:42 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Paul Thanks for your reply. I have been through the process of setting defaults according to Vistas instructions, and every file/document opens from Windows explorer. Going through Options -> Customise -> Launch I set an Alternate Reader to Adobe Reader and it didn't work with that either. It seems to me, as one without technical knowledge, the pdf & rtf icons in the Picture Gallery are the same as "Shortcuts" which are not working. Why not working I'm now at a complete loss. Regards Tom Paul Gray wrote: > Tom, > > I am a bit late coming into this thread, so maybe you have tried this. > > You have already confirmed that the new PC has Open Office and Adobe > installed, right? Could it be that the default programs has not been > set for the file types you are trying to open in Control Panel --> > Default Programs > --> Set Associations. A quick way to test this is to navigate to one > --> of the > files in Windows Explorer and double click on it. > > Paul Gray > > > > > > > -Original Message- > From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On > Behalf Of Tom Element > Sent: August-23-09 6:31 AM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after > changing PC's > > Hi Kirstin > > I have absolutely no problems with attaching or opening Pictures. But > I still cannot open PDF, RTF or ODT Document files by clicking on > their respective icons after having added them by the "File" button in > the Picture Gallery. > > I can open TXT files and DOC files. > > Also, I've discovered I cannot create PDF file of Reports but I can > create TXT reports. > > I sure hope someone gets an idea about this mystery. > > Regards > Tom > > Kirstin wrote: > >> Tom, I agree that the thumbnail shows up in the Picture Gallery but >> can't be opened. I can open it fine by going back to the Picture >> Gallery where I entered it in the first place. >> >> With regard to the second part, I clicked Delete & Open list for a >> path where I know I have documents that I attached to people. I found >> both myself (which also has pictures attached) & my husband (who has >> no pictures attached). So I am not able to duplicate your second >> problem. But I only just attached those 2 documents (and they were >> the same document) to test your problem, so maybe someone who has >> more documents attached could test your problem. >> >> Kirstin >> >> Tom Element wrote: >> >>> Hi Kirstin >>> >>> Not exactly. The Picture Gallery shows Thumbnails of photos & >>> symbols of Documents, as you'd know. Pictures (JPG files) attach >>> via the "Picture" button & open ok. After adding PDF files or ODT >>> Open Office files or RTF WordPad files to the Picture Gallery by >>> using the "File" button they will not open when I double click on >>> the Thumbnail. After adding TXT files or Open Office files with a >>> DOC extension by clicking on the "File" button they open perfectly. >>> >>> A further bit of information I've found is that going Options -> >>> Customise -> Locations -> View Current list of Multimedia Locations >>> -> then selecting any path -> Options -> Delete -> View List, I find >>> the names of people with _only_ PDF, RTF, or Open Office DOC files >>> are not there on the Path list. >>> >>> (In addition the Path list names is not accurate at all, some people >>> being on the wrong path or being on a path when they have no >>> attached pictures or documents.) >&
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
I have found a new way to save a PDF image to JPG and it will open in Legacy pictures. If you are interested, contact me at grandmasharon2...@hotmail.com Have a good day. On Sun, Aug 23, 2009 at 6:59 AM, Paul Gray wrote: > Tom, > > I am a bit late coming into this thread, so maybe you have tried this. > > You have already confirmed that the new PC has Open Office and Adobe > installed, right? Could it be that the default programs has not been set > for > the file types you are trying to open in Control Panel --> Default Programs > --> Set Associations. A quick way to test this is to navigate to one of the > files in Windows Explorer and double click on it. > > Paul Gray > > > > > > > -Original Message- > From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf > Of Tom Element > Sent: August-23-09 6:31 AM > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing > PC's > > Hi Kirstin > > I have absolutely no problems with attaching or opening Pictures. But I > still cannot open PDF, RTF or ODT Document files by clicking on their > respective icons after having added them by the "File" button in the > Picture > Gallery. > > I can open TXT files and DOC files. > > Also, I've discovered I cannot create PDF file of Reports but I can create > TXT reports. > > I sure hope someone gets an idea about this mystery. > > Regards > Tom > > Kirstin wrote: > > Tom, I agree that the thumbnail shows up in the Picture Gallery but > > can't be opened. I can open it fine by going back to the Picture > > Gallery where I entered it in the first place. > > > > With regard to the second part, I clicked Delete & Open list for a > > path where I know I have documents that I attached to people. I found > > both myself (which also has pictures attached) & my husband (who has > > no pictures attached). So I am not able to duplicate your second > > problem. But I only just attached those 2 documents (and they were the > > same document) to test your problem, so maybe someone who has more > > documents attached could test your problem. > > > > Kirstin > > > > Tom Element wrote: > >> Hi Kirstin > >> > >> Not exactly. The Picture Gallery shows Thumbnails of photos & > >> symbols of Documents, as you'd know. Pictures (JPG files) attach via > >> the "Picture" button & open ok. After adding PDF files or ODT Open > >> Office files or RTF WordPad files to the Picture Gallery by using the > >> "File" button they will not open when I double click on the > >> Thumbnail. After adding TXT files or Open Office files with a DOC > >> extension by clicking on the "File" button they open perfectly. > >> > >> A further bit of information I've found is that going Options -> > >> Customise -> Locations -> View Current list of Multimedia Locations > >> -> then selecting any path -> Options -> Delete -> View List, I find > >> the names of people with _only_ PDF, RTF, or Open Office DOC files > >> are not there on the Path list. > >> > >> (In addition the Path list names is not accurate at all, some people > >> being on the wrong path or being on a path when they have no attached > >> pictures or documents.) > >> > >> I hope that makes sense, Kirstin. > >> > >> Regards > >> Tom > >> > >> Kirstin wrote: > >>> My understanding is that you cannot open anything but pictures in > >>> the picture center. Is that where you are trying to open the PDF & > >>> doc files? That is what I understood you to say. > >>> > >>> Kirstin > >>> > >>> Tom Element wrote: > >>>> From Tom > >>>> > >>>> Yes, I use Open Office & Adobe 9 on both computers. (The desktop no > >>>> longer works at all but the files all opened okay on it when it was > >>>> operating.) Picture files open fine, PDF & open Office files wont > >>>> open from Sound, Video, or File buttons. > >>>> > >>>> This was strange as I haven't been on this list for over a year & > >>>> seem to have landed my question in the middle of a similar thread! > >>>> > >>>> Thanks > >>>> Tom > >>>> > >>>> gtemplem...@comcast.net wrote: > >>>>> &g
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hello Ricardo
I tried that during the day here and no good result. I'm out of ideas! :>)
Thanks for the suggestion
Tom
Ricardo Veloso wrote:
Tom,
If you haven't did it yet, try to uninstall and then install again
both PDF Reader and Open Office. Then blank the fields for alternate
PDF reader and Word processing on Options/Customize/Launch.
Then try open the files again within legacy.
Regards,
Ricardo Veloso
On Sun, Aug 23, 2009 at 8:41 PM, Tom Element <mailto:tomelem...@bigpond.com>> wrote:
Hi Paul
Thanks for your reply. I have been through the process of setting
defaults according to Vistas instructions, and every file/document
opens from Windows explorer. Going through Options -> Customise
-> Launch I set an Alternate Reader to Adobe Reader and it didn't
work with that either.
It seems to me, as one without technical knowledge, the pdf & rtf
icons in the Picture Gallery are the same as "Shortcuts" which are
not working. Why not working I'm now at a complete loss.
Regards
Tom
Paul Gray wrote:
Tom,
I am a bit late coming into this thread, so maybe you have
tried this.
You have already confirmed that the new PC has Open Office and
Adobe
installed, right? Could it be that the default programs has
not been set for
the file types you are trying to open in Control Panel -->
Default Programs
--> Set Associations. A quick way to test this is to navigate
to one of the
files in Windows Explorer and double click on it.
Paul Gray
-Original Message-
From: k...@legacyfamilytree.com
[mailto:k...@legacyfamilytree.com
<mailto:k...@legacyfamilytree.com>] On Behalf
Of Tom Element
Sent: August-23-09 6:31 AM
To: LegacyUserGroup@legacyfamilytree.com
<mailto:LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after
changing PC's
Hi Kirstin
I have absolutely no problems with attaching or opening
Pictures. But I
still cannot open PDF, RTF or ODT Document files by clicking
on their
respective icons after having added them by the "File" button
in the Picture
Gallery.
I can open TXT files and DOC files.
Also, I've discovered I cannot create PDF file of Reports but
I can create
TXT reports.
I sure hope someone gets an idea about this mystery.
Regards
Tom
Kirstin wrote:
Tom, I agree that the thumbnail shows up in the Picture
Gallery but can't be opened. I can open it fine by going
back to the Picture Gallery where I entered it in the
first place.
With regard to the second part, I clicked Delete & Open
list for a path where I know I have documents that I
attached to people. I found both myself (which also has
pictures attached) & my husband (who has no pictures
attached). So I am not able to duplicate your second
problem. But I only just attached those 2 documents (and
they were the same document) to test your problem, so
maybe someone who has more documents attached could test
your problem.
Kirstin
Tom Element wrote:
Hi Kirstin
Not exactly. The Picture Gallery shows Thumbnails of
photos & symbols of Documents, as you'd know.
Pictures (JPG files) attach via the "Picture" button
& open ok. After adding PDF files or ODT Open Office
files or RTF WordPad files to the Picture Gallery by
using the "File" button they will not open when I
double click on the Thumbnail. After adding TXT files
or Open Office files with a DOC extension by clicking
on the "File" button they open perfectly.
A further bit of information I've found is that going
Options -> Customise -> Locations -> View Current list
of Multimedia Locations
-> then selecting any path -> Options -> Delete ->
View List, I find
the names of people with _only_ PDF, RTF, or Open
Office DOC files are not there on the Path list.
(In addition the Path list names is not accurate at
all, some people being on the wrong path or being on a
path when they have no attached pictures or documents.)
I hope that makes sense, Kir
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, If you haven't did it yet, try to uninstall and then install again both PDF Reader and Open Office. Then blank the fields for alternate PDF reader and Word processing on Options/Customize/Launch. Then try open the files again within legacy. Regards, Ricardo Veloso On Sun, Aug 23, 2009 at 8:41 PM, Tom Element wrote: > Hi Paul > > Thanks for your reply. I have been through the process of setting defaults > according to Vistas instructions, and every file/document opens from Windows > explorer. Going through Options -> Customise -> Launch I set an Alternate > Reader to Adobe Reader and it didn't work with that either. > It seems to me, as one without technical knowledge, the pdf & rtf icons in > the Picture Gallery are the same as "Shortcuts" which are not working. Why > not working I'm now at a complete loss. > > Regards > Tom > > Paul Gray wrote: > >> Tom, >> >> I am a bit late coming into this thread, so maybe you have tried this. >> >> You have already confirmed that the new PC has Open Office and Adobe >> installed, right? Could it be that the default programs has not been set >> for >> the file types you are trying to open in Control Panel --> Default >> Programs >> --> Set Associations. A quick way to test this is to navigate to one of >> the >> files in Windows Explorer and double click on it. >> >> Paul Gray >> >> >> >> >> >> >> -----Original Message----- >> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On >> Behalf >> Of Tom Element >> Sent: August-23-09 6:31 AM >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing >> PC's >> >> Hi Kirstin >> >> I have absolutely no problems with attaching or opening Pictures. But I >> still cannot open PDF, RTF or ODT Document files by clicking on their >> respective icons after having added them by the "File" button in the >> Picture >> Gallery. >> >> I can open TXT files and DOC files. >> >> Also, I've discovered I cannot create PDF file of Reports but I can create >> TXT reports. >> >> I sure hope someone gets an idea about this mystery. >> >> Regards >> Tom >> >> Kirstin wrote: >> >> >>> Tom, I agree that the thumbnail shows up in the Picture Gallery but can't >>> be opened. I can open it fine by going back to the Picture Gallery where I >>> entered it in the first place. >>> >>> With regard to the second part, I clicked Delete & Open list for a path >>> where I know I have documents that I attached to people. I found both myself >>> (which also has pictures attached) & my husband (who has no pictures >>> attached). So I am not able to duplicate your second problem. But I only >>> just attached those 2 documents (and they were the same document) to test >>> your problem, so maybe someone who has more documents attached could test >>> your problem. >>> >>> Kirstin >>> >>> Tom Element wrote: >>> >>> >>>> Hi Kirstin >>>> >>>> Not exactly. The Picture Gallery shows Thumbnails of photos & symbols >>>> of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" >>>> button & open ok. After adding PDF files or ODT Open Office files or RTF >>>> WordPad files to the Picture Gallery by using the "File" button they will >>>> not open when I double click on the Thumbnail. After adding TXT files or >>>> Open Office files with a DOC extension by clicking on the "File" button >>>> they >>>> open perfectly. >>>> >>>> A further bit of information I've found is that going Options -> >>>> Customise -> Locations -> View Current list of Multimedia Locations >>>> -> then selecting any path -> Options -> Delete -> View List, I find >>>> the names of people with _only_ PDF, RTF, or Open Office DOC files are >>>> not there on the Path list. >>>> >>>> (In addition the Path list names is not accurate at all, some people >>>> being on the wrong path or being on a path when they have no attached >>>> pictures or documents.) >>>> >>>> I hope that makes sense, Kirstin. >>>> >>>> Regards >>>> Tom >>>> >>>> Kirstin wrote:
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Yes, Ron, I'm very careful to store via the File Icon (Also tried the Sound & Video Icons just as an experiment! - Remember when we used to store Documents using the Sound Icon?) and I have just installed the latest version, so thanks for the suggestion but still no luck. I'm totally out of ideas now Regards Tom ronald ferguson wrote: Tom, Providing you are storing using the File Icon I cannot see why it isn't working. You might like to try updating to the current version and have a look then. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ Date: Mon, 24 Aug 2009 09:41:56 +1000 From: tomelem...@bigpond.com To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Paul Thanks for your reply. I have been through the process of setting defaults according to Vistas instructions, and every file/document opens from Windows explorer. Going through Options -> Customise -> Launch I set an Alternate Reader to Adobe Reader and it didn't work with that either. It seems to me, as one without technical knowledge, the pdf & rtf icons in the Picture Gallery are the same as "Shortcuts" which are not working. Why not working I'm now at a complete loss. Regards Tom Paul Gray wrote: Tom, I am a bit late coming into this thread, so maybe you have tried this. You have already confirmed that the new PC has Open Office and Adobe installed, right? Could it be that the default programs has not been set for the file types you are trying to open in Control Panel --> Default Programs --> Set Associations. A quick way to test this is to navigate to one of the files in Windows Explorer and double click on it. Paul Gray -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: August-23-09 6:31 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Kirstin I have absolutely no problems with attaching or opening Pictures. But I still cannot open PDF, RTF or ODT Document files by clicking on their respective icons after having added them by the "File" button in the Picture Gallery. I can open TXT files and DOC files. Also, I've discovered I cannot create PDF file of Reports but I can create TXT reports. I sure hope someone gets an idea about this mystery. Regards Tom Kirstin wrote: Tom, I agree that the thumbnail shows up in the Picture Gallery but can't be opened. I can open it fine by going back to the Picture Gallery where I entered it in the first place. With regard to the second part, I clicked Delete & Open list for a path where I know I have documents that I attached to people. I found both myself (which also has pictures attached) & my husband (who has no pictures attached). So I am not able to duplicate your second problem. But I only just attached those 2 documents (and they were the same document) to test your problem, so maybe someone who has more documents attached could test your problem. Kirstin Tom Element wrote: Hi Kirstin Not exactly. The Picture Gallery shows Thumbnails of photos & symbols of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" button & open ok. After adding PDF files or ODT Open Office files or RTF WordPad files to the Picture Gallery by using the "File" button they will not open when I double click on the Thumbnail. After adding TXT files or Open Office files with a DOC extension by clicking on the "File" button they open perfectly. A further bit of information I've found is that going Options -> Customise -> Locations -> View Current list of Multimedia Locations -> then selecting any path -> Options -> Delete -> View List, I find the names of people with _only_ PDF, RTF, or Open Office DOC files are not there on the Path list. (In addition the Path list names is not accurate at all, some people being on the wrong path or being on a path when they have no attached pictures or documents.) I hope that makes sense, Kirstin. Regards Tom Kirstin wrote: My understanding is that you cannot open anything but pictures in the picture center. Is that where you are trying to open the PDF & doc files? That is what I understood you to say. Kirstin Tom Element wrote: From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works a
RE: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, Providing you are storing using the File Icon I cannot see why it isn't working. You might like to try updating to the current version and have a look then. Ron Ferguson _ Tutorials: Programme of adding videos commenced http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ > Date: Mon, 24 Aug 2009 09:41:56 +1000 > From: tomelem...@bigpond.com > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's > > Hi Paul > > Thanks for your reply. I have been through the process of setting > defaults according to Vistas instructions, and every file/document opens > from Windows explorer. Going through Options -> Customise -> Launch I > set an Alternate Reader to Adobe Reader and it didn't work with that > either. > > It seems to me, as one without technical knowledge, the pdf & rtf icons > in the Picture Gallery are the same as "Shortcuts" which are not > working. Why not working I'm now at a complete loss. > > Regards > Tom > > Paul Gray wrote: >> Tom, >> >> I am a bit late coming into this thread, so maybe you have tried this. >> >> You have already confirmed that the new PC has Open Office and Adobe >> installed, right? Could it be that the default programs has not been set for >> the file types you are trying to open in Control Panel --> Default Programs >> --> Set Associations. A quick way to test this is to navigate to one of the >> files in Windows Explorer and double click on it. >> >> Paul Gray >> >> >> >> >> >> >> -----Original Message- >> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf >> Of Tom Element >> Sent: August-23-09 6:31 AM >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's >> >> Hi Kirstin >> >> I have absolutely no problems with attaching or opening Pictures. But I >> still cannot open PDF, RTF or ODT Document files by clicking on their >> respective icons after having added them by the "File" button in the Picture >> Gallery. >> >> I can open TXT files and DOC files. >> >> Also, I've discovered I cannot create PDF file of Reports but I can create >> TXT reports. >> >> I sure hope someone gets an idea about this mystery. >> >> Regards >> Tom >> >> Kirstin wrote: >> >>> Tom, I agree that the thumbnail shows up in the Picture Gallery but >>> can't be opened. I can open it fine by going back to the Picture >>> Gallery where I entered it in the first place. >>> >>> With regard to the second part, I clicked Delete & Open list for a >>> path where I know I have documents that I attached to people. I found >>> both myself (which also has pictures attached) & my husband (who has >>> no pictures attached). So I am not able to duplicate your second >>> problem. But I only just attached those 2 documents (and they were the >>> same document) to test your problem, so maybe someone who has more >>> documents attached could test your problem. >>> >>> Kirstin >>> >>> Tom Element wrote: >>> >>>> Hi Kirstin >>>> >>>> Not exactly. The Picture Gallery shows Thumbnails of photos & >>>> symbols of Documents, as you'd know. Pictures (JPG files) attach via >>>> the "Picture" button & open ok. After adding PDF files or ODT Open >>>> Office files or RTF WordPad files to the Picture Gallery by using the >>>> "File" button they will not open when I double click on the >>>> Thumbnail. After adding TXT files or Open Office files with a DOC >>>> extension by clicking on the "File" button they open perfectly. >>>> >>>> A further bit of information I've found is that going Options -> >>>> Customise -> Locations -> View Current list of Multimedia Locations >>>> -> then selecting any path -> Options -> Delete -> View List, I find >>>> the names of people with _only_ PDF, RTF, or Open Office DOC files >>>> are not there on the Path list. >>>> >>>>
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Paul Thanks for your reply. I have been through the process of setting defaults according to Vistas instructions, and every file/document opens from Windows explorer. Going through Options -> Customise -> Launch I set an Alternate Reader to Adobe Reader and it didn't work with that either. It seems to me, as one without technical knowledge, the pdf & rtf icons in the Picture Gallery are the same as "Shortcuts" which are not working. Why not working I'm now at a complete loss. Regards Tom Paul Gray wrote: Tom, I am a bit late coming into this thread, so maybe you have tried this. You have already confirmed that the new PC has Open Office and Adobe installed, right? Could it be that the default programs has not been set for the file types you are trying to open in Control Panel --> Default Programs --> Set Associations. A quick way to test this is to navigate to one of the files in Windows Explorer and double click on it. Paul Gray -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: August-23-09 6:31 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Kirstin I have absolutely no problems with attaching or opening Pictures. But I still cannot open PDF, RTF or ODT Document files by clicking on their respective icons after having added them by the "File" button in the Picture Gallery. I can open TXT files and DOC files. Also, I've discovered I cannot create PDF file of Reports but I can create TXT reports. I sure hope someone gets an idea about this mystery. Regards Tom Kirstin wrote: Tom, I agree that the thumbnail shows up in the Picture Gallery but can't be opened. I can open it fine by going back to the Picture Gallery where I entered it in the first place. With regard to the second part, I clicked Delete & Open list for a path where I know I have documents that I attached to people. I found both myself (which also has pictures attached) & my husband (who has no pictures attached). So I am not able to duplicate your second problem. But I only just attached those 2 documents (and they were the same document) to test your problem, so maybe someone who has more documents attached could test your problem. Kirstin Tom Element wrote: Hi Kirstin Not exactly. The Picture Gallery shows Thumbnails of photos & symbols of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" button & open ok. After adding PDF files or ODT Open Office files or RTF WordPad files to the Picture Gallery by using the "File" button they will not open when I double click on the Thumbnail. After adding TXT files or Open Office files with a DOC extension by clicking on the "File" button they open perfectly. A further bit of information I've found is that going Options -> Customise -> Locations -> View Current list of Multimedia Locations -> then selecting any path -> Options -> Delete -> View List, I find the names of people with _only_ PDF, RTF, or Open Office DOC files are not there on the Path list. (In addition the Path list names is not accurate at all, some people being on the wrong path or being on a path when they have no attached pictures or documents.) I hope that makes sense, Kirstin. Regards Tom Kirstin wrote: My understanding is that you cannot open anything but pictures in the picture center. Is that where you are trying to open the PDF & doc files? That is what I understood you to say. Kirstin Tom Element wrote: From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works at all but the files all opened okay on it when it was operating.) Picture files open fine, PDF & open Office files wont open from Sound, Video, or File buttons. This was strange as I haven't been on this list for over a year & seem to have landed my question in the middle of a similar thread! Thanks Tom gtemplem...@comcast.net wrote: Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message
RE: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, I am a bit late coming into this thread, so maybe you have tried this. You have already confirmed that the new PC has Open Office and Adobe installed, right? Could it be that the default programs has not been set for the file types you are trying to open in Control Panel --> Default Programs --> Set Associations. A quick way to test this is to navigate to one of the files in Windows Explorer and double click on it. Paul Gray -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Tom Element Sent: August-23-09 6:31 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Hi Kirstin I have absolutely no problems with attaching or opening Pictures. But I still cannot open PDF, RTF or ODT Document files by clicking on their respective icons after having added them by the "File" button in the Picture Gallery. I can open TXT files and DOC files. Also, I've discovered I cannot create PDF file of Reports but I can create TXT reports. I sure hope someone gets an idea about this mystery. Regards Tom Kirstin wrote: > Tom, I agree that the thumbnail shows up in the Picture Gallery but > can't be opened. I can open it fine by going back to the Picture > Gallery where I entered it in the first place. > > With regard to the second part, I clicked Delete & Open list for a > path where I know I have documents that I attached to people. I found > both myself (which also has pictures attached) & my husband (who has > no pictures attached). So I am not able to duplicate your second > problem. But I only just attached those 2 documents (and they were the > same document) to test your problem, so maybe someone who has more > documents attached could test your problem. > > Kirstin > > Tom Element wrote: >> Hi Kirstin >> >> Not exactly. The Picture Gallery shows Thumbnails of photos & >> symbols of Documents, as you'd know. Pictures (JPG files) attach via >> the "Picture" button & open ok. After adding PDF files or ODT Open >> Office files or RTF WordPad files to the Picture Gallery by using the >> "File" button they will not open when I double click on the >> Thumbnail. After adding TXT files or Open Office files with a DOC >> extension by clicking on the "File" button they open perfectly. >> >> A further bit of information I've found is that going Options -> >> Customise -> Locations -> View Current list of Multimedia Locations >> -> then selecting any path -> Options -> Delete -> View List, I find >> the names of people with _only_ PDF, RTF, or Open Office DOC files >> are not there on the Path list. >> >> (In addition the Path list names is not accurate at all, some people >> being on the wrong path or being on a path when they have no attached >> pictures or documents.) >> >> I hope that makes sense, Kirstin. >> >> Regards >> Tom >> >> Kirstin wrote: >>> My understanding is that you cannot open anything but pictures in >>> the picture center. Is that where you are trying to open the PDF & >>> doc files? That is what I understood you to say. >>> >>> Kirstin >>> >>> Tom Element wrote: >>>> From Tom >>>> >>>> Yes, I use Open Office & Adobe 9 on both computers. (The desktop no >>>> longer works at all but the files all opened okay on it when it was >>>> operating.) Picture files open fine, PDF & open Office files wont >>>> open from Sound, Video, or File buttons. >>>> >>>> This was strange as I haven't been on this list for over a year & >>>> seem to have landed my question in the middle of a similar thread! >>>> >>>> Thanks >>>> Tom >>>> >>>> gtemplem...@comcast.net wrote: >>>>> >>>>> Just to confirm, you do have Word and a PDF reader (Acrobat >>>>> Reader, Foxit etc) installed on *both* computers? >>>>> >>>>> >>>>> >>>>> Gary Templeman >>>>> >>>>> >>>>> >>>>> >>>>> - Original Message - >>>>> From: "Darlene Carerros" >>>>> To: LegacyUserGroup@legacyfamilytree.com >>>>> Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada >>>>> Pacific >>>>> Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after >>>
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Kirstin I have absolutely no problems with attaching or opening Pictures. But I still cannot open PDF, RTF or ODT Document files by clicking on their respective icons after having added them by the "File" button in the Picture Gallery. I can open TXT files and DOC files. Also, I've discovered I cannot create PDF file of Reports but I can create TXT reports. I sure hope someone gets an idea about this mystery. Regards Tom Kirstin wrote: Tom, I agree that the thumbnail shows up in the Picture Gallery but can't be opened. I can open it fine by going back to the Picture Gallery where I entered it in the first place. With regard to the second part, I clicked Delete & Open list for a path where I know I have documents that I attached to people. I found both myself (which also has pictures attached) & my husband (who has no pictures attached). So I am not able to duplicate your second problem. But I only just attached those 2 documents (and they were the same document) to test your problem, so maybe someone who has more documents attached could test your problem. Kirstin Tom Element wrote: Hi Kirstin Not exactly. The Picture Gallery shows Thumbnails of photos & symbols of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" button & open ok. After adding PDF files or ODT Open Office files or RTF WordPad files to the Picture Gallery by using the "File" button they will not open when I double click on the Thumbnail. After adding TXT files or Open Office files with a DOC extension by clicking on the "File" button they open perfectly. A further bit of information I've found is that going Options -> Customise -> Locations -> View Current list of Multimedia Locations -> then selecting any path -> Options -> Delete -> View List, I find the names of people with _only_ PDF, RTF, or Open Office DOC files are not there on the Path list. (In addition the Path list names is not accurate at all, some people being on the wrong path or being on a path when they have no attached pictures or documents.) I hope that makes sense, Kirstin. Regards Tom Kirstin wrote: My understanding is that you cannot open anything but pictures in the picture center. Is that where you are trying to open the PDF & doc files? That is what I understood you to say. Kirstin Tom Element wrote: From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works at all but the files all opened okay on it when it was operating.) Picture files open fine, PDF & open Office files wont open from Sound, Video, or File buttons. This was strange as I haven't been on this list for over a year & seem to have landed my question in the middle of a similar thread! Thanks Tom gtemplem...@comcast.net wrote: Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element mailto:tomelem...@bigpond.com>> wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/E
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, I agree that the thumbnail shows up in the Picture Gallery but can't be opened. I can open it fine by going back to the Picture Gallery where I entered it in the first place. With regard to the second part, I clicked Delete & Open list for a path where I know I have documents that I attached to people. I found both myself (which also has pictures attached) & my husband (who has no pictures attached). So I am not able to duplicate your second problem. But I only just attached those 2 documents (and they were the same document) to test your problem, so maybe someone who has more documents attached could test your problem. Kirstin Tom Element wrote: Hi Kirstin Not exactly. The Picture Gallery shows Thumbnails of photos & symbols of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" button & open ok. After adding PDF files or ODT Open Office files or RTF WordPad files to the Picture Gallery by using the "File" button they will not open when I double click on the Thumbnail. After adding TXT files or Open Office files with a DOC extension by clicking on the "File" button they open perfectly. A further bit of information I've found is that going Options -> Customise -> Locations -> View Current list of Multimedia Locations -> then selecting any path -> Options -> Delete -> View List, I find the names of people with _only_ PDF, RTF, or Open Office DOC files are not there on the Path list. (In addition the Path list names is not accurate at all, some people being on the wrong path or being on a path when they have no attached pictures or documents.) I hope that makes sense, Kirstin. Regards Tom Kirstin wrote: My understanding is that you cannot open anything but pictures in the picture center. Is that where you are trying to open the PDF & doc files? That is what I understood you to say. Kirstin Tom Element wrote: From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works at all but the files all opened okay on it when it was operating.) Picture files open fine, PDF & open Office files wont open from Sound, Video, or File buttons. This was strange as I haven't been on this list for over a year & seem to have landed my question in the middle of a similar thread! Thanks Tom gtemplem...@comcast.net wrote: Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element mailto:tomelem...@bigpond.com>> wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Kirstin Not exactly. The Picture Gallery shows Thumbnails of photos & symbols of Documents, as you'd know. Pictures (JPG files) attach via the "Picture" button & open ok. After adding PDF files or ODT Open Office files or RTF WordPad files to the Picture Gallery by using the "File" button they will not open when I double click on the Thumbnail. After adding TXT files or Open Office files with a DOC extension by clicking on the "File" button they open perfectly. A further bit of information I've found is that going Options -> Customise -> Locations -> View Current list of Multimedia Locations -> then selecting any path -> Options -> Delete -> View List, I find the names of people with _only_ PDF, RTF, or Open Office DOC files are not there on the Path list. (In addition the Path list names is not accurate at all, some people being on the wrong path or being on a path when they have no attached pictures or documents.) I hope that makes sense, Kirstin. Regards Tom Kirstin wrote: My understanding is that you cannot open anything but pictures in the picture center. Is that where you are trying to open the PDF & doc files? That is what I understood you to say. Kirstin Tom Element wrote: From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works at all but the files all opened okay on it when it was operating.) Picture files open fine, PDF & open Office files wont open from Sound, Video, or File buttons. This was strange as I haven't been on this list for over a year & seem to have landed my question in the middle of a similar thread! Thanks Tom gtemplem...@comcast.net wrote: Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element <mailto:tomelem...@bigpond.com>> wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
My understanding is that you cannot open anything but pictures in the picture center. Is that where you are trying to open the PDF & doc files? That is what I understood you to say. Kirstin Tom Element wrote: From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works at all but the files all opened okay on it when it was operating.) Picture files open fine, PDF & open Office files wont open from Sound, Video, or File buttons. This was strange as I haven't been on this list for over a year & seem to have landed my question in the middle of a similar thread! Thanks Tom gtemplem...@comcast.net wrote: Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element <mailto:tomelem...@bigpond.com>> wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp <http://www.legacyfamilytree.com/Etiquette.asp> Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp <http://www.legacyfamilytree.com/Help.asp> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp <http://www.legacyfamilytree.com/LegacyLists.asp> -- Life is really simple, but we insist on making it complicated. Confucius Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.60/2311 - Release Date: 08/18/09 06:03:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
From Tom Yes, I use Open Office & Adobe 9 on both computers. (The desktop no longer works at all but the files all opened okay on it when it was operating.) Picture files open fine, PDF & open Office files wont open from Sound, Video, or File buttons. This was strange as I haven't been on this list for over a year & seem to have landed my question in the middle of a similar thread! Thanks Tom gtemplem...@comcast.net wrote: Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element <mailto:tomelem...@bigpond.com>> wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp <http://www.legacyfamilytree.com/Etiquette.asp> Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp <http://www.legacyfamilytree.com/Help.asp> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp <http://www.legacyfamilytree.com/LegacyLists.asp> -- Life is really simple, but we insist on making it complicated. Confucius Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.60/2311 - Release Date: 08/18/09 06:03:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Yes, I do have Word 2003 and Word 2007 on both computers, Acrobat reader and Foxit (I intalled Foxit just this morning, didn't do anything). What I don't understanding is why one computer (XPS 1) will open the Word Document and give me the error message for the PDF file (I changed the launch to Foxit on the XPS 1, didn't want to mess with the laptop because PDF's open there). The laptop can open the PDF files but NOT the Word Documents. I even (several months ago) tried changing the defaults for the PDF files in the control panel. I have been waiting for someone else to experience this as I know it must have something to do with the computer setup. I use Dropbox to keep the Legacy database updated on both computers, but I had this problem W A Y before I started using Dropbox, so I know that isn't causing it. I do have another computer with XP on it, but don't have Legacy on it. I will load Legacy on it and see if it pulls up both DOC and PDS files. Darlene Carerros On Tue, Aug 18, 2009 at 11:35 AM, wrote: > Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit > etc) installed on *both* computers? > > > > Gary Templeman > > > > > - Original Message - > From: "Darlene Carerros" > To: LegacyUserGroup@legacyfamilytree.com > Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific > Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing > PC's > > Tom, > > I have experienced the same problem on my XPS 1 PC using Vista, and on a > Dell Laptop 1525 also using Vista. I checked with support but they were > unable to duplicate the problem on there computers. On the XPS 1 I can > opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's > but not Word Documents. I get the same message: "Can't Find Player." > "There is currently no default media player set up on your computer." I > have been trying to figure this out for about six months with no luck. Go > figure. > > Darlene > > On Tue, Aug 18, 2009 at 2:10 AM, Tom Element wrote: > >> Hi >> >> Due to my desktop failing (XP OP), but fortunately just after I backed up >> & replicated all Legacy files to this Laptop (Vista OP), I am going through >> a process of getting lots of pictures 'connections' correctly organised. >> All going well except for one remaining problem. >> >> When I attempt to open a .pdf file from the Picture Gallery (which was >> added in there using the 'File' button) an error message displays: "Can't >> Find Player." "There is currently no default media player set up on your >> computer." >> >> I tried to set a media player on Windows but to no avail. I don't >> understand why a media player is required, if in fact this is the case. I >> did set Adobe Reader as the default to open .pdf files but no joy. >> >> Some guidance or explanations would be great to get, thanks. >> >> Tom >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp> >> Archived messages: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: >> http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp> >> To unsubscribe: >> http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp> >> > > > > -- > Life is really simple, but we insist on making it complicated. > > Confucius > > Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > -- Life is really simple, but we insist on making it complicated. Confucius
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Just to confirm, you do have Word and a PDF reader (Acrobat Reader, Foxit etc) installed on *both* computers? Gary Templeman - Original Message - From: "Darlene Carerros" To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada Pacific Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element < tomelem...@bigpond.com > wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp -- Life is really simple, but we insist on making it complicated. Confucius Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Tom, I have experienced the same problem on my XPS 1 PC using Vista, and on a Dell Laptop 1525 also using Vista. I checked with support but they were unable to duplicate the problem on there computers. On the XPS 1 I can opened Word documents, but not PDF's. On the Dell Laptop I can open PDF's but not Word Documents. I get the same message: "Can't Find Player." "There is currently no default media player set up on your computer." I have been trying to figure this out for about six months with no luck. Go figure. Darlene On Tue, Aug 18, 2009 at 2:10 AM, Tom Element wrote: > Hi > > Due to my desktop failing (XP OP), but fortunately just after I backed up & > replicated all Legacy files to this Laptop (Vista OP), I am going through a > process of getting lots of pictures 'connections' correctly organised. All > going well except for one remaining problem. > > When I attempt to open a .pdf file from the Picture Gallery (which was > added in there using the 'File' button) an error message displays: "Can't > Find Player." "There is currently no default media player set up on your > computer." > > I tried to set a media player on Windows but to no avail. I don't > understand why a media player is required, if in fact this is the case. I > did set Adobe Reader as the default to open .pdf files but no joy. > > Some guidance or explanations would be great to get, thanks. > > Tom > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > -- Life is really simple, but we insist on making it complicated. Confucius
Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Firstly, sorry about the html email previously - I've not been on user groups for some considerable times. Further to the information below i have since realized any file attached through the "File" button cannot be opened, whether it be pdf or OpenOffice odt files. Yet some just don't open & some give the error message as below. I don't know. Tom Tom Element wrote: Hi Due to my desktop failing (XP OP), but fortunately just after I backed up & replicated all Legacy files to this Laptop (Vista OP), I am going through a process of getting lots of pictures 'connections' correctly organised. All going well except for one remaining problem. When I attempt to open a .pdf file from the Picture Gallery (which was added in there using the 'File' button) an error message displays: "Can't Find Player." "There is currently no default media player set up on your computer." I tried to set a media player on Windows but to no avail. I don't understand why a media player is required, if in fact this is the case. I did set Adobe Reader as the default to open .pdf files but no joy. Some guidance or explanations would be great to get, thanks. Tom Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.58/2309 - Release Date: 08/17/09 06:08:00 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
