Re: [LegacyUG] Next problem - Unsupported format

2015-08-13 Thread Adrian Purkiss
I would suggest a space is ascii code 32 which is 20 in hex. A letter A is 
ascii code 65 (41). That is what is stored by windows. Note they are both the 
same length.

The confusion appears to originate as when putting a space in a command line it 
has to be entered as   (ie 3 characters). It is not stored that way. It's 
just a way of telling the operating system the space is part of the surrounding 
characters and not some other type of dividing character. Browsers cannot 
display spaces as such and so display them as the hex version %20.

I believe this combined path/file length is a red herring as I set up the exact 
path and filename as the OP and it worked fine.

The file format error does not suggest it is a path/name problem but a file 
format error.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Sherry/Support she...@legacyfamilytree.com
To: legacyusergroup@LegacyUsers.com
Sent: Thu, 13 Aug 2015 5:59 PM
Subject: Re: [LegacyUG] Next problem - Unsupported format

Just something I learned from one of the geekier members of my Legacy SIG g

Best practices for file naming
https://library.stanford.edu/research/data-management-services/data-best-practices/best-practices-file-naming

And another one from Fordham U

What’s In a Name? A Lot Actually
http://next.fordham.edu/?p=230



Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Thu, Aug 13, 2015 at 9:26 AM, Michele/Support
mich...@legacyfamilytree.com wrote:

 I didn't know that a space counted as three!

 Michele
 Technical Support
 Millennia Corporation
 mich...@legacyfamilytree.com
 www.legacyfamilytree.com

 -Original Message-
 From: Sherry/Support [mailto:she...@legacyfamilytree.com]
 Sent: Thursday, August 13, 2015 9:58 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Next problem - Unsupported format

 A space is counted as three characters in Windows. So it's a good idea to not 
 leave blank spaces in file names and folder names.  Use an underscore or 
 hyphen to separate words.



 Sincerely,
 Sherry
 Technical Support
 Legacy Family Tree




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RE: [LegacyUG] Next problem - Unsupported format

2015-08-13 Thread Adrian Purkiss
Brian

I believe the problem here is the non use of the mapped drive designation as 
opposed to the UNC designation. As you state UNC will cause legacy problems. I 
originally tested using both methods into a NAS and the OP quoted path and it 
worked fine using the mapped network path only.

For information underscores cause DNS server problems.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Brian L. Lightfoot br...@the-lightfoots.com
To: legacyusergroup@LegacyUsers.com
Sent: Thu, 13 Aug 2015 7:15 PM
Subject: RE: [LegacyUG] Next problem - Unsupported format

It's within the realm of HTML code where you actually see a space in a filename 
become %20. Only the real geek would know the %20 is the HEX code 
representation of the DECIMAL code 32 which is the ASCII character SPACE.  The 
king of Geeks could write this as 010 in Binary.

Given the fact that the maximum file path cannot exceed 260 characters (256 for 
the filename + 3 characters for the drive such as C:\ + a null terminator) , 
there is seldom a technical need to avoid a space in a filename. Yes, I know 
the PC Police will respond by saying you should use an underscore (a bad choice 
because it doesn't work in some software applications) or a hyphen instead of 
the supposedly dreaded space. Yet the main reason for this suggested 
substitution is to avoid the ugly look of My20HTML20Page.html instead of 
My-HTML-Page.html. Another reason for the PC Police avoiding the space 
character is that when using the command line, one must use quotes around a 
filename with a space.

By the way, check out Windows itself. It uses the space character in several 
filenames and folders such as C:\Program Files, C:\user\Saved Games, 
C:\user\My Documents, C:\Windows\Offline Web Pages, and more. But even 
Microsoft is not totally consistent because other folders use a hyphen, while 
still others use an underscore.

So what does this all have to do with Legacy? Well, unless you really don't 
care how the NTFS file system stores filenames, have no plans to use the 
command line interface to access any Legacy files, or don't care how the name 
of your web page looks in the top address bar of a browser or in a link that 
somebody provides, but are more concerned about how your human brain handles 
and interprets meaningful names and phrases, then feel free to use a space in a 
filename.

But remember the 260 character file path limit. If your files are nested that 
deep in so many folders each having particularly long names, then substituting 
a hyphen will indeed save you 2 characters for each space. I would also submit 
that if you have file paths approaching 260, you'd be better served by doing 
some housecleaning and shortening file and folder names. By the way, the very 
long link that Sherry provided to the PC Correct Stanford University page 
entitled Best practices... is only about 100 characters in length. Try to 
image it being about 2-1/2 times longer and you see the need for some house 
cleaning.


Brian-in-CA



-Original Message-
From: Sherry/Support [mailto:she...@legacyfamilytree.com]
Sent: Thursday, August 13, 2015 9:59 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format

Just something I learned from one of the geekier members of my Legacy SIG g

Best practices for file naming
https://library.stanford.edu/research/data-management-services/data-best-practices/best-practices-file-naming

And another one from Fordham U

What’s In a Name? A Lot Actually
http://next.fordham.edu/?p=230



Sincerely,
Sherry
Technical Support
Legacy Family Tree





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RE: [LegacyUG] Tag Numbers not shown on Opening Family Page

2015-08-08 Thread Adrian Purkiss
With version 209 the tags work and display as expected at least here. With 
tagging options checked tags show in family view.

Your installation may be corrupted.

Adrian

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RE: [LegacyUG] Tag Numbers not shown on Opening Family Page

2015-08-08 Thread Adrian Purkiss
Yes typo. 509.

However I now see what you mean. The containers appear on family view but no 
contents. Thus I can confirm the problem. Whether it exidted previously I 
cannot confirm.

It appears it is nothing to do with settings as the boxes appear, but rather to 
some internal data display refresh procedure on opening. Should be flagged to 
Legacy using bug reporting procedures. As a programmer think it just needs one 
additional lone in the code which dhould be easy to make in next version.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Alan Pereira alanpere...@tiscali.co.uk
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 08 Aug 2015 2:49 PM
Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page

Did you mean Version 509.  If so, do you open Legacy with Family View and does 
any tagging show up on the first screen before you edit anything?



Alan



From: Adrian Purkiss [mailto:a...@wavp.co.uk]
Sent: 08 August 2015 14:19
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page



With version 209 the tags work and display as expected at least here. With 
tagging options checked tags show in family view.

Your installation may be corrupted.

Adrian

Sent from my android device.



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RE: [LegacyUG] Tag Numbers not shown on Opening Family Page

2015-08-08 Thread Adrian Purkiss
I would add not a legacy programmer just a good old visual basic programmer.

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 08 Aug 2015 3:17 PM
Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page

Yes typo. 509.

However I now see what you mean. The containers appear on family view but no 
contents. Thus I can confirm the problem. Whether it exidted previously I 
cannot confirm.

It appears it is nothing to do with settings as the boxes appear, but rather to 
some internal data display refresh procedure on opening. Should be flagged to 
Legacy using bug reporting procedures. As a programmer think it just needs one 
additional lone in the code which dhould be easy to make in next version.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Alan Pereira alanpere...@tiscali.co.uk
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 08 Aug 2015 2:49 PM
Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page

Did you mean Version 509.  If so, do you open Legacy with Family View and does 
any tagging show up on the first screen before you edit anything?



Alan



From: Adrian Purkiss [mailto:a...@wavp.co.uk]
Sent: 08 August 2015 14:19
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page



With version 209 the tags work and display as expected at least here. With 
tagging options checked tags show in family view.

Your installation may be corrupted.

Adrian

Sent from my android device.



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Re: [LegacyUG] Beyond 3 generations

2015-08-05 Thread Adrian Purkiss
This question keeps being asked, answered and then asked again after a few 
weeks. The question is never clear and originally appeared to refer to the 
product generations not Legacy. Very strange.


Sent from my android device.

-Original Message-
From: Jenny M Benson ge...@cedarbank.me.uk
To: legacyusergroup@LegacyUsers.com
Sent: Wed, 05 Aug 2015 9:23 AM
Subject: Re: [LegacyUG] Beyond 3 generations

On 05/08/2015 05:12, Noddie wrote:

I was wondering if some kind person could help with the family view screen.  I 
don't seem to be able to show generations beyond 3rd gt grandparents.  Is there 
something I am missing or is this not possible.  I am using 7.5 deluxe.  Look 
forward to hearing


I am assuming that relationships are set to you.  Do you mean that if your 
grandmother's or grandfather's parent is in the Child position, his/her parents 
are in the centre Parents positions the parents of those Parents are not 
showing in the top positions?


-- Jenny M Benson

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RE: [LegacyUG] HisHer confusion

2015-07-31 Thread Adrian Purkiss
Runs for cover!

Sent from my android device.

-Original Message-
From: Brian L. Lightfoot br...@the-lightfoots.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 31 Jul 2015 3:45 PM
Subject: RE: [LegacyUG] HisHer confusion

Females are always on the right and Males are always on the left.



Let me see if I got that..Females are always right and males are always 
left out. :-)





Brian in CA







-Original Message-
From: Brian/Support [mailto:br...@legacyfamilytree.com]
Sent: Friday, July 31, 2015 7:01 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] HisHer confusion



I tested this by editing the alt. birth event sentences as you described. 
Another source reported [HisHer] place of birth to be [Place]. I then changed 
the disproven birth in Kentucky for Asa Brown in the sample file to an alt. 
Birth. I also added an Alt. Birth event to his wife Eleanor. When I created a 
FGR with events included Asa correctly used his and Elenor used her in the 
Alt. Birth events. I did see that when editing the event the sentence preview 
for Eleanor used his, is that where you are reporting the problem?



If you are seeing the incorrect wording in reports and not just on the event 
sentence preview I suggest you check the gender of that female.

Make sure she is marked as F not M in her individual edit screen. A strong clue 
that she may be the wrong gender is where she is shown in the family view. 
Females are always on the right and Males are always on the left.



Brian

Customer Support

Millennia Corporation

 mailto:br...@legacyfamilytree.com br...@legacyfamilytree.com

 http://www.LegacyFamilyTree.com http://www.LegacyFamilyTree.com





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Re: [LegacyUG] Win 98 SE install problem

2015-07-29 Thread Adrian Purkiss
Do you have all service packs for Windows 98 installed. I believe there were 3. 
This is stated as a requirement for Legacy 8. It might well be the SP's have an 
upgrade to installation procedures.

Adrian

Sent from my android device.





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RE: [LegacyUG] Include information on generated Web

2015-07-21 Thread Adrian Purkiss
Has it been put through the request functionality process to Legacy?

Regards

Adrian

Sent from my android device.

-Original Message-
From: Brian L. Lightfoot br...@the-lightfoots.com
To: legacyusergroup@LegacyUsers.com
Sent: Tue, 21 Jul 2015 6:08 PM
Subject: RE: [LegacyUG] Include information on generated Web

I agree. It’s not only the burial pictures but pictures assigned to birth and 
death events as well. For some strange reason, Legacy has never included these 
“vital events” pictures in reports but they remain locked up to be viewed only 
from within the Legacy program. Shout loud enough and long enough and we might 
get some changes without having to resort to work-arounds.





Brian in CA

Water, water, everywhere, but not a drop to drink.







From: Gene C. Harris [mailto:genechar...@outlook.com]
Sent: Tuesday, July 21, 2015 9:09 AM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Include information on generated Web



Why should we have to go through all this when there is already a notes field 
and a cemetery address field and cemetery lookup on the buried in line in 
Legacy? It was designed into the system. Why can't it be included in making a 
web page?


Gene


one must take a position that is neither safe, nor politic, nor popular,

but he must do it because Conscience tells him it is right.







 From: br...@the-lightfoots.com
 To: legacyusergroup@LegacyUsers.com
 Subject: RE: [LegacyUG] Include information on generated Web
 Date: Tue, 21 Jul 2015 07:52:35 -0700

 To further elaborate on what Mike said, you can create a User Defined Event 
 by simply clicking on the ADD button on the Individual Information screen. 
 Then just type in the name of the Event that you wish to add, such as 
 Cemetery. You can further specify what fields you want to appear in this 
 event or just keep the default Description, Date, and Place. When you want to 
 do that for another individual, the event name of Cemetery will already be in 
 the Master List (so if you start to type Cem, the word Cemetery will 
 probably automatically appear as your choice.

 Once that Event has been created, you can add the picture that you want, 
 location, addition notes, etc., just like any other event. Make sure you 
 check out the Edit Event Sentence Definition... button at the bottom to 
 make sure Legacy will say what you want it to say on your output pages.

 When you go to create your web pages (Internet tab), make sure you select 
 Individual Events on the WHAT tab. But just like any other event, Legacy 
 limits itself to only one preferred picture per event even though you can 
 attach multiple pictures to any single event. There is a work-around to this 
 issue also but it gets a little messy by creating another event called 
 Photo. That comes in handy when you want to publish more than one photo of 
 an individual such as infant, young adult, mature adult, etc. You should now 
 understand how adding these user defined events can help publish your 
 additional info for web pages that the built-in events in Legacy won't 
 normally do.

 One currently existing downside of these Cemetery Defined Events (and 
 probably any other user defined event), is that Tech Support has just 
 confirmed to me that there is a problem with performing search operations on 
 the Date field, especially in looking for empty date fields. It has been 
 added to the Bug Tracker list and will be fixed in a future update. No big 
 deal if you never have to do such detailed searches on your Cemetery Events; 
 just use them as designed and they'll appear on your web pages looking 
 something like Noted events in his life were:. From there you'll see a 
 chronological listing of events you've added for a person such as census, 
 residence, military, probate, obituary, and cemetery.


 Brian in CA
 We're in the middle of a flood and drought at the same time. Only higher 
 rates for water will make the drought go away.








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RE: [LegacyUG] Search Function Anomaly #2

2015-07-20 Thread Adrian Purkiss
I have had a look into the database structure, I was an ms access database 
support person for 15 years, and there appears no difference as to how dates 
for user defined events and built in events are stored. I cannot examine the 
process which takes the data and uses it though as that is part of the Legacy 8 
coding.

I suggest if you can create a small test database that shows the problem it is 
submitted to support using the bug reporting procedure.


Regards

Adrian

Sent from my android device.

-Original Message-
From: Brian L. Lightfoot br...@the-lightfoots.com
To: legacyusergroup@LegacyUsers.com
Sent: Mon, 20 Jul 2015 8:18 AM
Subject: RE: [LegacyUG] Search Function Anomaly #2

Tried that also. The use of double quotes won’t work. I even tried “Not Equal 
To *” but still any date with a text prefix is seemingly recognized by Legacy 
as a Null entry. And once again, this happens only with User Defined Events. 
The regular built-in events handle a search for an empty date field with no 
problems.



Brian in CA












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Re: [LegacyUG] Search Function Anomaly #2

2015-07-19 Thread Adrian Purkiss
Just a thought, as I haven't tried it, try   in the what to look for field 
rather than leave it blank.

Adrian

Sent from my android device.

-Original Message-
From: Brian L. Lightfoot br...@the-lightfoots.com
To: legacyusergroup@LegacyUsers.com
Sent: Sun, 19 Jul 2015 9:28 PM
Subject: [LegacyUG] Search Function Anomaly #2

This problem has me baffled and I can't figure out if I'm not doing
something correct or what. The problem occurs ONLY with User Defined Events
and the DATE on those User Defined Events. Searching on a DATE parameter of
any of the built-in events seems to work properly so it must have something
to do with User Defined Events.



For example, I have a User Defined Events named Cemetery. I have multiple
events created that have no Date entered on that Event. I would like to
create a SEARCH LIST of all those Cemetery events that don't have a DATE.



The procedure would seem simple:

1.   Look For: Individual

2.   Where to Look: Event-Name

3.   How to Look: Equal To

4.   What to Look For: Cemetery (because this event was previously
created, its name will automatically appear in the drop down list)



Second Condition, AND

1.   Look for: Individual

2.   Where to Look: Event-Date

3.   How to Look: Equal To

4.   What to Look For: (leave blank)



I've checked Clear List before Search so that I would come up with a new
list.



I probably have close to 10,000 Cemetery Events in my Family file and there
are probably 1,000-2,000 of those that do not have a date. I was hoping that
my Search List would contain only those 1-2 thousand events without a Date
but instead the Search List includes all events that have After or
Before as part of a date, i.e. After 1900.



In other words, Legacy is seeing any date with any text preceding it as a
Null entry. I've even created a very small test file with User Defined
Events and Dates with After or Before in the Date field and each Search List
will include those text entries instead of only events with a truly null
date entry.



To make matters worse, the same search list will also include some, but not
all such events, that have a valid Date entry such as 21 Aug 1900 when
they shouldn't be included. That one I can't figure out at all.



Is this a bug with User Created Events or is there another way to obtain my
Search List with only null dates on the event?





Brian in CA









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re: [LegacyUG] Potential Problem with dates

2015-07-17 Thread Adrian Purkiss
Ron

For successful analysis of the problem the following is really required.
Actual dates and field name all date fields of an offending record
Other field names that contain data although actual data not required.
What error the potential problems report is showing for that data.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 18 Jul 2015 4:03 AM
Subject: re: [LegacyUG] Potential Problem with dates

Jim

Sorry not intending to bash you personally rather support in general.  No point 
in suggesting something a user has stated they have already done. Been through 
that loop numerous times on two problems which now have been accepted as bugs.

Whilst not bashing your second suggestion it would seem a major piece of work 
when the problem is not understood. If the data is displayed properly and the 
problem is only apparent when the potential problem report is run it would seem 
to me the logical conclusion is the report is at fault not the data. What 
element of the report is faulty is not clear as Ron doesn't say what problem is 
being reported. More details are required.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 17 Jul 2015 11:26 PM
Subject: re: [LegacyUG] Potential Problem with dates

Adrian,

You forgot to bash me for my 2nd suggestion!

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, July 17, 2015 1:30 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Potential Problem with dates

 Jim

 I'm sorry but that seems the answer given to all problems even when the
user has stated he had tried that and it does not fix the problem as Ron
has said.

 Adrian



 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 17 Jul 2015 9:10 PM
 Subject: re: [LegacyUG] Potential Problem with dates

 Ron,

 Sometimes i have had a record for a person that has unusual problems
like
 you are reporting. I have fixed the problem with check and repair. See
 http://support.legacyfamilytree.com/article/AA-00749 for the steps.

 On extremely rare occasions the only way I could fix a problematic
record
 is to delete it and then create a new record for the person. I recommend
 print an Individual Report for the person before you begin.

 Jim
 Legacy Family Tree
 Technical Support




  Original Message 
  From: Goodwin Genealogy goodwingeneal...@gmail.com
  Sent: Friday, July 17, 2015 10:41 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Potential Problem with dates
 
  I am experiencing a problem with the Potential Problem reports, for
some
  reason it is not reading the entered dates properly.
 
 
 
  It is reporting a problem where it says that the entered date is 1774
 where
  the date that I have entered is 1874.
 
  I have run the check/repair several times and have deleted and
 reentered
  the 1874 date several times but the problem remains.
 
 
 
  I have this same problem with other entries but only with about 5% of
my
  entries while the others are fine.
 
  I have checked and reset the Potential Problems Gaps menu but
nothing
  helps.
 
  I have also re-downloaded Legacy .501 with no change.
 
 
 
  Any suggestions?
 
 
 
  Ron Goodwin
 
  Ottawa, Ontario




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re: [LegacyUG] Potential Problem with dates

2015-07-17 Thread Adrian Purkiss
Jim

Not intend

Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 17 Jul 2015 11:26 PM
Subject: re: [LegacyUG] Potential Problem with dates

Adrian,

You forgot to bash me for my 2nd suggestion!

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, July 17, 2015 1:30 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Potential Problem with dates

 Jim

 I'm sorry but that seems the answer given to all problems even when the
user has stated he had tried that and it does not fix the problem as Ron
has said.

 Adrian



 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 17 Jul 2015 9:10 PM
 Subject: re: [LegacyUG] Potential Problem with dates

 Ron,

 Sometimes i have had a record for a person that has unusual problems
like
 you are reporting. I have fixed the problem with check and repair. See
 http://support.legacyfamilytree.com/article/AA-00749 for the steps.

 On extremely rare occasions the only way I could fix a problematic
record
 is to delete it and then create a new record for the person. I recommend
 print an Individual Report for the person before you begin.

 Jim
 Legacy Family Tree
 Technical Support




  Original Message 
  From: Goodwin Genealogy goodwingeneal...@gmail.com
  Sent: Friday, July 17, 2015 10:41 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Potential Problem with dates
 
  I am experiencing a problem with the Potential Problem reports, for
some
  reason it is not reading the entered dates properly.
 
 
 
  It is reporting a problem where it says that the entered date is 1774
 where
  the date that I have entered is 1874.
 
  I have run the check/repair several times and have deleted and
 reentered
  the 1874 date several times but the problem remains.
 
 
 
  I have this same problem with other entries but only with about 5% of
my
  entries while the others are fine.
 
  I have checked and reset the Potential Problems Gaps menu but
nothing
  helps.
 
  I have also re-downloaded Legacy .501 with no change.
 
 
 
  Any suggestions?
 
 
 
  Ron Goodwin
 
  Ottawa, Ontario




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re: [LegacyUG] Potential Problem with dates

2015-07-17 Thread Adrian Purkiss
Jim

Sorry not intending to bash you personally rather support in general.  No point 
in suggesting something a user has stated they have already done. Been through 
that loop numerous times on two problems which now have been accepted as bugs.

Whilst not bashing your second suggestion it would seem a major piece of work 
when the problem is not understood. If the data is displayed properly and the 
problem is only apparent when the potential problem report is run it would seem 
to me the logical conclusion is the report is at fault not the data. What 
element of the report is faulty is not clear as Ron doesn't say what problem is 
being reported. More details are required.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 17 Jul 2015 11:26 PM
Subject: re: [LegacyUG] Potential Problem with dates

Adrian,

You forgot to bash me for my 2nd suggestion!

Jim
Legacy Family Tree
Technical Support


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, July 17, 2015 1:30 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Potential Problem with dates

 Jim

 I'm sorry but that seems the answer given to all problems even when the
user has stated he had tried that and it does not fix the problem as Ron
has said.

 Adrian



 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 17 Jul 2015 9:10 PM
 Subject: re: [LegacyUG] Potential Problem with dates

 Ron,

 Sometimes i have had a record for a person that has unusual problems
like
 you are reporting. I have fixed the problem with check and repair. See
 http://support.legacyfamilytree.com/article/AA-00749 for the steps.

 On extremely rare occasions the only way I could fix a problematic
record
 is to delete it and then create a new record for the person. I recommend
 print an Individual Report for the person before you begin.

 Jim
 Legacy Family Tree
 Technical Support




  Original Message 
  From: Goodwin Genealogy goodwingeneal...@gmail.com
  Sent: Friday, July 17, 2015 10:41 AM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Potential Problem with dates
 
  I am experiencing a problem with the Potential Problem reports, for
some
  reason it is not reading the entered dates properly.
 
 
 
  It is reporting a problem where it says that the entered date is 1774
 where
  the date that I have entered is 1874.
 
  I have run the check/repair several times and have deleted and
 reentered
  the 1874 date several times but the problem remains.
 
 
 
  I have this same problem with other entries but only with about 5% of
my
  entries while the others are fine.
 
  I have checked and reset the Potential Problems Gaps menu but
nothing
  helps.
 
  I have also re-downloaded Legacy .501 with no change.
 
 
 
  Any suggestions?
 
 
 
  Ron Goodwin
 
  Ottawa, Ontario




 Legacy User Group guidelines:

 http://www.LegacyFamilyTree.com/Etiquette.asp

 Archived messages after Nov. 21 2009:

 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

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re: [LegacyUG] Potential Problem with dates

2015-07-17 Thread Adrian Purkiss
Jim

I'm sorry but that seems the answer given to all problems even when the user 
has stated he had tried that and it does not fix the problem as Ron has said.

Adrian



Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 17 Jul 2015 9:10 PM
Subject: re: [LegacyUG] Potential Problem with dates

Ron,

Sometimes i have had a record for a person that has unusual problems like
you are reporting. I have fixed the problem with check and repair. See
http://support.legacyfamilytree.com/article/AA-00749 for the steps.

On extremely rare occasions the only way I could fix a problematic record
is to delete it and then create a new record for the person. I recommend
print an Individual Report for the person before you begin.

Jim
Legacy Family Tree
Technical Support




 Original Message 
 From: Goodwin Genealogy goodwingeneal...@gmail.com
 Sent: Friday, July 17, 2015 10:41 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Potential Problem with dates

 I am experiencing a problem with the Potential Problem reports, for some
 reason it is not reading the entered dates properly.



 It is reporting a problem where it says that the entered date is 1774
where
 the date that I have entered is 1874.

 I have run the check/repair several times and have deleted and
reentered
 the 1874 date several times but the problem remains.



 I have this same problem with other entries but only with about 5% of my
 entries while the others are fine.

 I have checked and reset the Potential Problems Gaps menu but nothing
 helps.

 I have also re-downloaded Legacy .501 with no change.



 Any suggestions?



 Ron Goodwin

 Ottawa, Ontario




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Archived messages after Nov. 21 2009:

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Re: [LegacyUG] Error 507

2015-07-08 Thread Adrian Purkiss
Normally, not enough space for the compressed zip file in the location you are 
trying to store it to.

Regards

Adrian

Sent from my android device.

-Original Message-
From: Donna Newell djnewel...@gmail.com
To: legacyusergroup@LegacyUsers.com
Sent: Wed, 08 Jul 2015 4:05 PM
Subject: [LegacyUG] Error 507

Could anyone please tell me what it means when you receive Backup Error:
507, Cannot write to Zip file.

I was trying to make a copy of my data from 7 to put into 8, then backup the
data.





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Re: [LegacyUG] Censusfinder

2015-07-03 Thread Adrian Purkiss
Yes. Suspicious Cloud virus is detected by Norton in the exe file. Not sure if 
it's a false positive but I would not trust it. Have a distinct aversion to any 
program that does not use a windows install mechanism anyway.

Regards

Adrian

Sent from my android device.

-Original Message-
From: dgadam...@gmail.com
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk remotes...@wavp.co.uk
Sent: Fri, 03 Jul 2015 4:23 AM
Subject: Re: [LegacyUG] Censusfinder

Censusfinder is setting off my virus protection.  Is anyone else seeing this?



Dean Adams



From: Adrian Purkiss
Sent: ‎Thursday‎, ‎July‎ ‎2‎, ‎2015 ‎9‎:‎45‎ ‎PM
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk




The URL works for me.

Adrian

Sent from my android device.

-Original Message-
From: Gene Wheeler bridge...@gmail.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 03 Jul 2015 1:12 AM
Subject: Re: [LegacyUG] Censusfinder

This is what I get when using the link there:

415. That’s an error.

The requested URL was not found on this server. That’s all we know

Gene


On Thu, Jul 2, 2015 at 4:58 PM, Eliz Hanebury elizhg...@gmail.com wrote:


I seems to be still at that site, I didn't try the download tho.
Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)





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Re: [LegacyUG] Censusfinder

2015-07-02 Thread Adrian Purkiss
The URL works for me.

Adrian

Sent from my android device.

-Original Message-
From: Gene Wheeler bridge...@gmail.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 03 Jul 2015 1:12 AM
Subject: Re: [LegacyUG] Censusfinder

This is what I get when using the link there:

415. That’s an error.

The requested URL was not found on this server. That’s all we know

Gene


On Thu, Jul 2, 2015 at 4:58 PM, Eliz Hanebury elizhg...@gmail.com wrote:

I seems to be still at that site, I didn't try the download tho.
Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)





Legacy User Group guidelines:

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re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

2015-06-29 Thread Adrian Purkiss
Problem reproduced consistently by Legacy support after trying it on third 
machine. Accepted as a fault number 5793. If anyone else has this fault don't 
triple click or more on the back history key. Double click seems ok.

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 27 Jun 2015 7:06 PM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

I can now reproduce the error to order although not the lockup or 381 error. 
But wrong record being displayed can be reproduced. It happens every time the 
back button is pressed 3 or more times in rapid succession then pressed again. 
Problem passed to Legacy support.

I will report back what happens.

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 27 Jun 2015 11:55 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

After a period of testing I am going to raise a case with support as follows.

The code behind the back button (both on quick access and normal toolbars) does 
not always step to previous record as shown in the history list. The problem is 
seen mostly if multiple mouse clicks are made. Sometimes the move to a random 
record happens when the screen catches up with mouse clicks and sometimes on 
the next use of the back button. If the move to a random record happens that 
record appears at the top of the history list even though one is meant to be 
stepping back through the list. I confirm this did not happen with version 7 
and is not a fdb problem as files repaired and compacted and also exported to a 
new family file (fdb). It does not appear to be legacy exe file corruption as 
happens identically on 2 machines. Neither is it operating system or mouse 
problem as both operating system and mice are different on the 2 machines.

See if I can get anywhere.

Adrian




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

2015-06-27 Thread Adrian Purkiss
After a period of testing I am going to raise a case with support as follows.

The code behind the back button (both on quick access and normal toolbars) does 
not always step to previous record as shown in the history list. The problem is 
seen mostly if multiple mouse clicks are made. Sometimes the move to a random 
record happens when the screen catches up with mouse clicks and sometimes on 
the next use of the back button. If the move to a random record happens that 
record appears at the top of the history list even though one is meant to be 
stepping back through the list. I confirm this did not happen with version 7 
and is not a fdb problem as files repaired and compacted and also exported to a 
new family file (fdb). It does not appear to be legacy exe file corruption as 
happens identically on 2 machines. Neither is it operating system or mouse 
problem as both operating system and mice are different on the 2 machines.

See if I can get anywhere.

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 27 Jun 2015 2:36 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

It's happening on 2 different machines so a reinstall does not seem to be 
necessary. I have no other problems except after the use of the back button and 
then only if the back button on the quick access bar is used. Same problem 2 
machines different and separate installations. Same corruption? I think not.

To me it looks like problem code behind the back button. But what i cannot say 
or what triggers it to happen I cannot say. All I can say it has the appearance 
of not reading the mouse position and click event correctly or the number of 
such events correctly.

Regards

Adrian


Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 27 Jun 2015 12:04 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree





-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 27 Jun 2015 12:04 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, June 26, 2015 3:53 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange behavour)

 As I said that finds no problem. Also have passed file through export to
new legacy file and problems still occur.

 Regards

 Adrian

 Ps I have 15 plus years access experience so understand about file
repare, compact etc.

 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 26 Jun 2015 11:45 PM
 Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange behavour)

 Adrian,

 I think a simple

re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

2015-06-27 Thread Adrian Purkiss
I can now reproduce the error to order although not the lockup or 381 error. 
But wrong record being displayed can be reproduced. It happens every time the 
back button is pressed 3 or more times in rapid succession then pressed again. 
Problem passed to Legacy support.

I will report back what happens.

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 27 Jun 2015 11:55 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

After a period of testing I am going to raise a case with support as follows.

The code behind the back button (both on quick access and normal toolbars) does 
not always step to previous record as shown in the history list. The problem is 
seen mostly if multiple mouse clicks are made. Sometimes the move to a random 
record happens when the screen catches up with mouse clicks and sometimes on 
the next use of the back button. If the move to a random record happens that 
record appears at the top of the history list even though one is meant to be 
stepping back through the list. I confirm this did not happen with version 7 
and is not a fdb problem as files repaired and compacted and also exported to a 
new family file (fdb). It does not appear to be legacy exe file corruption as 
happens identically on 2 machines. Neither is it operating system or mouse 
problem as both operating system and mice are different on the 2 machines.

See if I can get anywhere.

Adrian

Sent from my android device.

-Original Message-
From: Adrian Purkiss a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Sat, 27 Jun 2015 2:36 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

It's happening on 2 different machines so a reinstall does not seem to be 
necessary. I have no other problems except after the use of the back button and 
then only if the back button on the quick access bar is used. Same problem 2 
machines different and separate installations. Same corruption? I think not.

To me it looks like problem code behind the back button. But what i cannot say 
or what triggers it to happen I cannot say. All I can say it has the appearance 
of not reading the mouse position and click event correctly or the number of 
such events correctly.

Regards

Adrian


Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 27 Jun 2015 12:04 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree





-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 27 Jun 2015 12:04 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, June 26, 2015 3:53 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG

Re: [LegacyUG] Next problem - Unsupported format

2015-06-26 Thread Adrian Purkiss
It's really strange, created what I think is your setup on my pc, addressing a 
nas as drive z with the same directory structure as you, although I don't know 
what you're filename is, and it works perfectly.

Sent from my android device.

-Original Message-
From: marion wimsett 2wi...@gmail.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 26 Jun 2015 1:05 PM
Subject: Re: [LegacyUG] Next problem - Unsupported format

Hi Adrian,
I put in the NAS server extension to see if I could create the required
number of 255 but the actual link shown on the photos is Z:\ and then the
folder names (various ones) and the file name.
Sorry if I caused any confusion there - I was trying to add in the
extension from the NAS server in case it was adding that in but there is no
reference to  \NASS(Z) in the actual photo references.
Again, my apologies,
Marion



On 26 June 2015 at 19:40, Adrian Purkiss a...@wavp.co.uk wrote:

 I am rather confused how you get the \NASS(Z) in your path then, you
 should get Z:. Legacy should be treating it as a virtual local drive. When
 you manually link and get the Microsoft search box are you selecting file
 by “my computer” or still via “networks”. You must use “my computer” drive
 Z: or its ignoring the mapping and still trying to link via the old method
 which is failing.



 Regards



 Adrian



 *From:* marion wimsett [mailto:2wi...@gmail.com]
 *Sent:* 26 June 2015 12:04
 *To:* legacyusergroup@LegacyUsers.com
 *Subject:* Re: [LegacyUG] Next problem - Unsupported format



 Hi Adrian,

 I mapped the drive from the NAS server from my computer - the drive
 letter being Z. If it was to do with that then I would not have been able
 to see the rest of the photographs attached to the tree. There are 615
 photos in the tree and there were only about 34 that Legacy couldn't find -
 now we are down to 18- which are probably in the same situation as a folder
 within a folder within ad infinitum!! I haven't had the courage to search
 for the last 18 yet!

 Thanks for your input,

 Marion



 On 26 June 2015 at 18:28, Adrian Purkiss a...@wavp.co.uk wrote:

 If you used the mapped network drive in my computer to connect as
 opposed to using the NAS in networks the problem will go away. It appears
 Legacy cannot handle network designations whereas it is perfectly happy to
 use drive letters. Let windows do the translation internally. This is what
 is recommended by Legacy support.

 http://support.legacyfamilytree.com/article/AA-00889/0/Sharing-a-media-folder-or-a-family-file-on-a-network-drive.html

 Adrian


 Sent from my android device.

 -Original Message-
 From: marion wimsett 2wi...@gmail.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 26 Jun 2015 5:24 AM
 Subject: Re: [LegacyUG] Next problem - Unsupported format

 I think I would prefer house painting to sorting out the folders in my
 husband's tree - Legacy and Reunion do not work in the same manner
 obviously as there are no problems viewing the photos in Reunion!

 Marion



 On 25 June 2015 at 23:41, Brian L. Lightfoot br...@the-lightfoots.com
 wrote:

 Yeah, I surmised as much but then the idea of creating a folder for every
 event and for every person just doesn't sit well with me. But once again,
 to each their own. And even with the addition characters in the NAS drive
 path, I think the OP is still far from the 255 characters. I just gotta
 find time to test this out but I'm stuck painting a house for the next 3
 days.

 Brian in CA


 -Original Message-
 From: MikeFry [mailto:emjay...@gmail.com]
 Sent: Thursday, June 25, 2015 12:57 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Next problem - Unsupported format

 On 2015/06/25 08:13 AM, Brian L. Lightfoot wrote:

  PS – I know you said it’s your husbands tree but did anyone every
  point out that you have a “Percy Mott† folder inside of another
  folder which is inside of another “Percy Mott† folder. Good grief.
  To each their own, I guess. Whatever works for you.

 C'mon Brian. You know how names work in families. Percy Mott is the
 grandson of Percy Mott :-)

 --
 Regards,
 Mike Fry (Jhb)





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 Archived messages after Nov. 21 2009:

 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

 Archived messages from old mail server - before Nov. 21 2009:

 http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

 Online technical support: http://support.legacyfamilytree.com

 Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
 on our blog (http://news.LegacyFamilyTree.com).

 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





 Legacy User Group guidelines:
 http://www.LegacyFamilyTree.com/Etiquette.asp
 Archived messages after Nov. 21 2009:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
 http://www.mail

Re: [LegacyUG] Two Unrelated Family Files

2015-06-26 Thread Adrian Purkiss
Mine does 6 too but only 2 files can be opened. Version 8.0.0.501. Depends on 
the size of the screen whether its usable or not.

Adrian

Sent from my android device.

-Original Message-
From: Sherry/Support she...@legacyfamilytree.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 26 Jun 2015 10:21 PM
Subject: Re: [LegacyUG] Two Unrelated Family Files

My Help file for the release build says 2 screens and that's all I get
so I don't know what's going on with your install.  You can either
contact Support or just be glad you can do six screens - how anyone
can see those is beyond me!


Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Fri, Jun 26, 2015 at 2:07 PM, Bob Austen rgaus...@telus.net wrote:
 Hi Sherry,

 Thanks for the great advice.

 I did a retest the Family File in Split Screen and I can still do six. The 
 Help file which still indicates 6 screens. I didn't try it with six different 
 family files.

 I'm using version 8.0.0.501

 Bob






Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

2015-06-26 Thread Adrian Purkiss
It's happening on 2 different machines so a reinstall does not seem to be 
necessary. I have no other problems except after the use of the back button and 
then only if the back button on the quick access bar is used. Same problem 2 
machines different and separate installations. Same corruption? I think not.

To me it looks like problem code behind the back button. But what i cannot say 
or what triggers it to happen I cannot say. All I can say it has the appearance 
of not reading the mouse position and click event correctly or the number of 
such events correctly.

Regards

Adrian


Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 27 Jun 2015 12:04 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree





-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Sat, 27 Jun 2015 12:04 AM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

Then it's probably not a family file problem, but a possibly program
problem. Intermittent problems can be exasperating. Perhaps a fresh
re-installation of Legacy will resolve the error 381. Please see the
article Uninstall - how to do a complete and totally clean removal of
Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do
a fresh download of Legacy Family Tree 8.0 Deluxe, please visit
http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your
Legacy 8 customer number to unlock the deluxe features.

This re-installation process will wipe out any customized setting you have
made. If you want to keep them, please see
http://support.legacyfamilytree.com/article/AA-00983 for the steps to back
them up. (Be aware that sometimes it's the customized settings that are the
cause of a problem and restoring the settings may bring the problem back.)

Jim
Technical Support
Legacy Family Tree


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, June 26, 2015 3:53 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange behavour)

 As I said that finds no problem. Also have passed file through export to
new legacy file and problems still occur.

 Regards

 Adrian

 Ps I have 15 plus years access experience so understand about file
repare, compact etc.

 Sent from my android device.

 -Original Message-
 From: Jim Terry/Support jimte...@legacyusers.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Fri, 26 Jun 2015 11:45 PM
 Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange behavour)

 Adrian,

 I think a simple check and repair will fix the problem. Please see the
 article How to Check/Repair your family file - Legacy 8 at
 http://support.legacyfamilytree.com/article/AA-00374.

 Jim
 Technical SUpport
 Legacy Family Tree


  Original Message 
  From: Adrian Purkiss a...@wavp.co.uk
  Sent: Friday, June 26, 2015 3:24 PM
  To: legacyusergroup@LegacyUsers.com
  Subject: [LegacyUG] Lockup, wrong record displayed and Error 381
(Strange
 behavour)
 
  All
 
  I am not experiencing too many of the above problems but they do all
 occur. All my problems follow use of the back button on the quick access
 toolbar. I do not believe it happens if back button is used on the main
 toolbar but that may be just lucky.
 
  Reason for writing is to ascertain if anyone else is seeing such
 problems. It is happening on 2 separate machines vista (yuk!) and
Windows
 8.1. Version 8.0.0.501 of Legacy. Never happened with version 7.
 
  Symptoms (Intermittent)
 
  1. After using back button a few times say to go back 4 records. Then
 clicking on a child's record it displays the wrong person and family,
 repeat it again and same thing happens, can continue for a few times
then
 it displays an add father entry message box with non responsive buttons
 even

re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

2015-06-26 Thread Adrian Purkiss
As I said that finds no problem. Also have passed file through export to new 
legacy file and problems still occur.

Regards

Adrian

Ps I have 15 plus years access experience so understand about file repare, 
compact etc.

Sent from my android device.

-Original Message-
From: Jim Terry/Support jimte...@legacyusers.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 26 Jun 2015 11:45 PM
Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange 
behavour)

Adrian,

I think a simple check and repair will fix the problem. Please see the
article How to Check/Repair your family file - Legacy 8 at
http://support.legacyfamilytree.com/article/AA-00374.

Jim
Technical SUpport
Legacy Family Tree


 Original Message 
 From: Adrian Purkiss a...@wavp.co.uk
 Sent: Friday, June 26, 2015 3:24 PM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange
behavour)

 All

 I am not experiencing too many of the above problems but they do all
occur. All my problems follow use of the back button on the quick access
toolbar. I do not believe it happens if back button is used on the main
toolbar but that may be just lucky.

 Reason for writing is to ascertain if anyone else is seeing such
problems. It is happening on 2 separate machines vista (yuk!) and Windows
8.1. Version 8.0.0.501 of Legacy. Never happened with version 7.

 Symptoms (Intermittent)

 1. After using back button a few times say to go back 4 records. Then
clicking on a child's record it displays the wrong person and family,
repeat it again and same thing happens, can continue for a few times then
it displays an add father entry message box with non responsive buttons
even though I clicked anywhere on the screen. It is necessary to use
windows task manager, switch to legacy and then the program continues
properly with the box being closable. Normal file integrity checks yield
nothing.

 2. Same use of the back button and the record displayed is not the
previous record displayed in the history list but rather a random one which
then appears at the top of the history list. This can go into what appears
to be an endless loop.

 3. Same process and very rarely ends up with Run-time error 381 message.

 I believe it may be a problem with lack buffering of mouse clicks. I must
learn to slow down but such things should be handled ok.

 It's not really reportable to support due to the very random nature of
the fault.


 Regards

 Adrian




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

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[LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)

2015-06-26 Thread Adrian Purkiss
All

I am not experiencing too many of the above problems but they do all occur. All 
my problems follow use of the back button on the quick access toolbar. I do not 
believe it happens if back button is used on the main toolbar but that may be 
just lucky.

Reason for writing is to ascertain if anyone else is seeing such problems. It 
is happening on 2 separate machines vista (yuk!) and Windows 8.1. Version 
8.0.0.501 of Legacy. Never happened with version 7.

Symptoms (Intermittent)

1. After using back button a few times say to go back 4 records. Then clicking 
on a child's record it displays the wrong person and family, repeat it again 
and same thing happens, can continue for a few times then it displays an add 
father entry message box with non responsive buttons even though I clicked 
anywhere on the screen. It is necessary to use windows task manager, switch to 
legacy and then the program continues properly with the box being closable. 
Normal file integrity checks yield nothing.

2. Same use of the back button and the record displayed is not the previous 
record displayed in the history list but rather a random one which then appears 
at the top of the history list. This can go into what appears to be an endless 
loop.

3. Same process and very rarely ends up with Run-time error 381 message.

I believe it may be a problem with lack buffering of mouse clicks. I must learn 
to slow down but such things should be handled ok.

It's not really reportable to support due to the very random nature of the 
fault.


Regards

Adrian






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Re: [LegacyUG] Next problem - Unsupported format

2015-06-26 Thread Adrian Purkiss
If you used the mapped network drive in my computer to connect as opposed to 
using the NAS in networks the problem will go away. It appears Legacy cannot 
handle network designations whereas it is perfectly happy to use drive letters. 
Let windows do the translation internally. This is what is recommended by 
Legacy support.
http://support.legacyfamilytree.com/article/AA-00889/0/Sharing-a-media-folder-or-a-family-file-on-a-network-drive.html

Adrian


Sent from my android device.

-Original Message-
From: marion wimsett 2wi...@gmail.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 26 Jun 2015 5:24 AM
Subject: Re: [LegacyUG] Next problem - Unsupported format

I think I would prefer house painting to sorting out the folders in my
husband's tree - Legacy and Reunion do not work in the same manner
obviously as there are no problems viewing the photos in Reunion!
Marion

On 25 June 2015 at 23:41, Brian L. Lightfoot br...@the-lightfoots.com
wrote:

 Yeah, I surmised as much but then the idea of creating a folder for every
 event and for every person just doesn't sit well with me. But once again,
 to each their own. And even with the addition characters in the NAS drive
 path, I think the OP is still far from the 255 characters. I just gotta
 find time to test this out but I'm stuck painting a house for the next 3
 days.

 Brian in CA


 -Original Message-
 From: MikeFry [mailto:emjay...@gmail.com]
 Sent: Thursday, June 25, 2015 12:57 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: Re: [LegacyUG] Next problem - Unsupported format

 On 2015/06/25 08:13 AM, Brian L. Lightfoot wrote:

  PS – I know you said it’s your husbands tree but did anyone every
  point out that you have a “Percy Mott† folder inside of another
  folder which is inside of another “Percy Mott† folder. Good grief.
  To each their own, I guess. Whatever works for you.

 C'mon Brian. You know how names work in families. Percy Mott is the
 grandson of Percy Mott :-)

 --
 Regards,
 Mike Fry (Jhb)






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RE: [LegacyUG] Next problem - Unsupported format

2015-06-26 Thread Adrian Purkiss
I am rather confused how you get the \NASS(Z) in your path then, you should 
get Z:. Legacy should be treating it as a virtual local drive. When you 
manually link and get the Microsoft search box are you selecting file by “my 
computer” or still via “networks”. You must use “my computer” drive Z: or its 
ignoring the mapping and still trying to link via the old method which is 
failing.



Regards



Adrian



From: marion wimsett [mailto:2wi...@gmail.com]
Sent: 26 June 2015 12:04
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format



Hi Adrian,

I mapped the drive from the NAS server from my computer - the drive letter 
being Z. If it was to do with that then I would not have been able to see the 
rest of the photographs attached to the tree. There are 615 photos in the tree 
and there were only about 34 that Legacy couldn't find - now we are down to 18- 
which are probably in the same situation as a folder within a folder within ad 
infinitum!! I haven't had the courage to search for the last 18 yet!

Thanks for your input,

Marion



On 26 June 2015 at 18:28, Adrian Purkiss a...@wavp.co.uk wrote:

If you used the mapped network drive in my computer to connect as opposed to 
using the NAS in networks the problem will go away. It appears Legacy cannot 
handle network designations whereas it is perfectly happy to use drive letters. 
Let windows do the translation internally. This is what is recommended by 
Legacy support.
http://support.legacyfamilytree.com/article/AA-00889/0/Sharing-a-media-folder-or-a-family-file-on-a-network-drive.html

Adrian


Sent from my android device.

-Original Message-
From: marion wimsett 2wi...@gmail.com
To: legacyusergroup@LegacyUsers.com
Sent: Fri, 26 Jun 2015 5:24 AM
Subject: Re: [LegacyUG] Next problem - Unsupported format

I think I would prefer house painting to sorting out the folders in my 
husband's tree - Legacy and Reunion do not work in the same manner obviously as 
there are no problems viewing the photos in Reunion!

Marion



On 25 June 2015 at 23:41, Brian L. Lightfoot br...@the-lightfoots.com wrote:

Yeah, I surmised as much but then the idea of creating a folder for every event 
and for every person just doesn't sit well with me. But once again, to each 
their own. And even with the addition characters in the NAS drive path, I think 
the OP is still far from the 255 characters. I just gotta find time to test 
this out but I'm stuck painting a house for the next 3 days.

Brian in CA


-Original Message-
From: MikeFry [mailto:emjay...@gmail.com]
Sent: Thursday, June 25, 2015 12:57 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format

On 2015/06/25 08:13 AM, Brian L. Lightfoot wrote:

 PS – I know you said it’s your husbands tree but did anyone every
 point out that you have a “Percy Mott† folder inside of another
 folder which is inside of another “Percy Mott† folder. Good grief.
 To each their own, I guess. Whatever works for you.

C'mon Brian. You know how names work in families. Percy Mott is the grandson of 
Percy Mott :-)

--
Regards,
Mike Fry (Jhb)







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RE: [LegacyUG] Next problem - Unsupported format

2015-06-25 Thread Adrian Purkiss
Surely, if the NAS drive were mapped to a PC drive as previously discussed it 
should be (and I’m assuming the NAS drive is configured as drive z)



Z:\Family Tree AW\The Lloyds/Percy Mott\Percy Thurger Leonard Mott\Percy 
Mott\Service Record\filename.jpg



I am confused by \\NASXXX\(Z) file:///\\NASXXX\(Z)  and the direction 
of the slashes (typo?). When I try to connect using legacy to the NAS using the 
\\NASXX file:///\\NASXX  method it fails with message unrecognised 
media drive although it is visible through “my network”. But mapping works 
perfectly even with the long path.



My NAS (QNAP) is addressed as in legacy



P:\FamilyHistory\HISTORY\MULTIMED\



Exactly the same as any other drive



With P mapped to \\192.168.1.73\X file:///\\192.168.1.73\X  
with passwords etc. remembered as part of the mapping







Regards



Adrian







From: marion wimsett [mailto:2wi...@gmail.com]
Sent: 25 June 2015 06:13
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format



I will try and elucidate on the Folders and Files, and in counting I included 
all spaces and the drive details, it went along in this manner:



(\\NASXXX\ file:///\\NASXXX\  (Z)/Family Tree AW/The Lloyds/Percy 
Mott/Percy Thurger Leonard Mott/Percy Mott/Service Record



In the Service Record folder there were 15 pages of jpgs, all within the format 
required for Legacy.

In the Percy Mott folder there was also one page called Opening Record which 
opened up in Legacy media without a problem. (In other words the ones that 
wouldn't open were in one extra Folder)/.

I played with Page 1, saved it as the original name and saved it as a new name, 
and still none of the photos would open up in Legacy Media in the Service 
Record Folder.



In desperation I moved the folder from The Lloyds and placed it in the Family 
Tree AW folder.I cannot remember at this stage if the photos would open or not 
(I was a little frustrated to say the least)



I have a feeling they still didn't open as I then moved the Service Record 
folder into the Percy Mott folder, together with the Opening Record jpg which 
was also in there.



At this stage I went back into Legacy and did the search to link the photo of 
page 1 - and the record linked, and so did the remaining 14 pages.



This left the original Folder of Percy Thurger Leonard Mott obsolete so that 
was deleted.



All photos are now under:  (\\NASXXX\ file:///\\NASXXX\  (Z)/Family 
Tree AW/Percy Mott.



Hope this explains some of the steps I undertook - whether it gives us any 
answers as to why the photos would not open in a path that was less than 255 
characters I have no idea.



Please, before anyone says that it is not a good idea to have so many Folders, 
as I have explained in previous posts, this is my husband's tree. The files 
have been brought over to the NAS from his Mac and they are in the order he 
stored them!!!



I appreciate everyone's input and if there is an answer I would be eternally 
grateful!.



Marion



On 25 June 2015 at 02:01, Brian L. Lightfoot br...@the-lightfoots.com wrote:

I’m curious about the number of characters in your file path compared to 
Legacy’s claim of 255 maximum. In a previous post you mentioned something about 
100 characters which I find quite large unless your file is buried several 
additional folders deep. If you counted all the characters in your file path, 
how does that compare to Legacy’s claim of 255?



Hopefully it’s not a misunderstanding of Windows so-called library folders such 
as “My Documents” or “My Pictures” because those names are just shortcuts and 
the true path is usually something like “C:\Users\UserName\My Documents\”.





Brian in CA





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Re: [LegacyUG] line breaks in event detai

2015-06-24 Thread Adrian Purkiss
Put eloquently. There is an excellent article in Wikipedia on reasons fot the 
original problem which was loss of soft and hard returns when pasting into 
legacy on Wikipedia. https://en.m.wikipedia.org/wiki/Newline

Adrian

Sent from my android device.

-Original Message-
From: I Macaulay semibo...@yahoo.com
To: legacyusergroup@LegacyUsers.com
Sent: Wed, 24 Jun 2015 4:24 AM
Subject: Re: [LegacyUG] line breaks in event detai

Consider notepad (or equiv) as a filter, takes out the unwanted bits and leaves 
the text clean.
Ian This girl said she recognized me from the vegetarian club, but I'd never 
met herbivore.


Ian Macaulay   Carp, Ontario

Open at 10:AM   Close at 5:00 PM

45.2397 N long: 76.0991 W Elv 137 M UTM

Don't Forget to Save the Stamps



  From: Cathy Pinner genea...@gmail.com
 To: legacyusergroup@LegacyUsers.com
 Sent: Tuesday, June 23, 2015 11:14 PM
 Subject: Re: [LegacyUG] line breaks in event detai

The only reason to go via Notepad or some other pure text editor is if you are 
getting results in Legacy you don't like.
Otherwise, no reason to at all.
You can't really see what Legacy has done with the paste until you save it.
I use Spartan - a paid version of FreeClips from M8 software. It captures 
everything you copy. You have the choice of pasting with or without formatting 
- and if you set it up with the txt button showing on clips and have set up txt 
to do the cleanup you need - it's just a matter of where you click.

Cathy

Adrian Purkiss wrote:


Purely possible loss of formating from word or strange formatting may
occur if you paste directly into Legacy. Notepad will show exactly how
it will format in legacy note field and will remove and unwanted
formatting codes. Re fonts, although notepad can display in various
fonts pasting into legacy will format in the font, setup in customise
fonts. You cannot have different fonts in notes from that setup in
customise fonts.

Adrian

Sent from my android device.

-Original Message-
From: BARTON LEWIS bartonle...@optonline.net
To: legacyusergroup@LegacyUsers.com
Cc: legacyusergroup@LegacyUsers.com, remotes...@wavp.co.uk
Sent: Tue, 23 Jun 2015 4:03 PM
Subject: RE: [LegacyUG] line breaks in event detail

What are the practical consequences of not using Notepad to paste text
into the comments/text field of a source cite? Previously, I copied
and pasted text directly from Word (which I had copied from a database
in Ancestry, for example). My reason for copying into Word first is
that I like to replace all hard carriage returns with semicolons so as
to take up less space on the page. Is there an impact on how the
comments/textappears in reports or when the gedcom is uploaded to
other websites? What is the default font and type size when pasting
from Notepad?
Thanks,
Barton
On Tue, Jun 23, 2015 at 02:06 AM, Adrian Purkiss wrote:

For info only. Memo fields are where ms access store legacy type
note fields. They have a very large capacity as opposed to normal
fields which are restricted to a maximum of 256 characters. Memo
fields can be set up as text only or rtf (richvtext format) which
means they would support all word type formatting. Legacy appear
to use the former setting hence the need to use a txt editor such
as notepad. It is not a user settings but a setting used by legacy
designers and programmers.

Adrian

Sent from my androiddevice.

-Original Message-
From: Barton Lewis bartonle...@optonline.net
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Tue, 23 Jun 2015 2:13 AM
Subject: RE: [LegacyUG] line breaks in event detail

Thank, Adrian. I noticed when I input or paste source text into
text/comments that the font is not consistent. I will use Notepad
from now on to paste my text from when entering in the
text/comments field.

Sorry I don’t know what the “memo fields†are.

Barton

*From:*a...@wavp.co.uk [mailto:a...@wavp.co.uk]
*Sent:* Monday, June 22, 2015 3:37 AM
*To:* legacyusergroup@LegacyUsers.com
*Cc:* remotes...@wavp.co.uk
*Subject:* RE: [LegacyUG] line breaks in event detail

Legacy/Access store documents as txt but word is not a true text
editor it is a docx/rtf editor. Notepad is a true txt editor. Very
strange things can happen when posting from non txt to txt fields.
It mainly happens vecause various formats/systems have different
new line characters. CR/LF, CR, LF, LF, CR where CR is carriage
return and LF line feed ascii codes. Sorry technical. Thus always
best if having problems to go via notepad.

Legacy, access can support RTF in memo fields. Have you looked at
this?

Adrian

Sent from my android device.

-Original Message-
From: Barton Lewis bartonle...@optonline.net
mailto:bartonle...@optonline.net
To: legacyusergroup@LegacyUsers.com
mailto:legacyusergroup@LegacyUsers.com
Cc

RE: [LegacyUG] Next problem - Unsupported format

2015-06-24 Thread Adrian Purkiss
Sherry



I think you missed the note where it was confirmed the solution was length of 
file name.

From: marion wimsett [mailto:2wi...@gmail.com]

Sent: 23 June 2015 14:30

Hence the discussion on field size



Adrian



From: Sherry/Support [mailto:she...@legacyfamilytree.com]
Sent: 24 June 2015 15:31
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format



Did you look under Picture: Formats - Displaying Pictures?? Programs don't 
normally tell you the negative - what they can't do - but the positive - what 
they can do!

From that Help topic:



Supported Formats

Legacy supports the loading, displaying and converting of the following picture 
file formats:



Bitmap .BMP

PCX .PCX

Tiff .TIF (without LZW compression)

PICT .PCT

JPEG .JPG

.CAL

.CMP

.EPS

.FAX

.GIF

.IMG

.MSP

.PCD

.PNG

.TGA

.GIF

.WPG

.DIS

.EFX

.FIL

.KRN

.THK

.TWN



​I'm not sure why Adrian was looking in Access for file capacities when the 
discussion was on file formats?​




Sincerely,
Sherry
Technical Support
Legacy Family Tree



On Tue, Jun 23, 2015 at 7:39 PM, marion wimsett 2wi...@gmail.com wrote:

Sherry,



I looked in the Help file for unsupported formats - which to me seemed the 
obvious thing to do - and there was nothing there. I looked at the help items 
for Photos and nothing was there that seemed to answer the problem. I would not 
even have thought of looking elsewhere or looking under Program Capacities - 
I wasn't considering it was anything to do with capacity only an error with the 
format. Perhaps something should be added into the Help section as I am sure 
than this has not just happened to me alone.



Thank you for the information though.



Marion







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RE: [LegacyUG] Next problem - Unsupported format

2015-06-23 Thread Adrian Purkiss
Marion



Have had a look in the internal structure of the legacy (access based) database 
structure using ms access and the allowed file lengths are as follows.



Path name maximum 255 characters

plus

File name another 255 characters



It should be flagged up to support that Legacy gives the most unhelpful error 
message if these lengths are exceeded.



Adrian





From: marion wimsett [mailto:2wi...@gmail.com]
Sent: 23 June 2015 14:30
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format



Hi Jenny,

I think the problem is now solved - it wasn't the actual photos - it was the 
length of the file name (well that is the only thing I can assume). I fiddled a 
little more with the photos and nothing worked so I renamed the file into a 
shorter version than my husband had given in - and lo and behold Legacy 
accepted the pictures. I have not heard of Legacy having a length requirement 
on folder names but as it is now working I can only assume that is the answer.

Thank you so much for the help and ideas - I will now see if that is the 
problem with the remaining 19 pictures - another night for that though!!

Regards,

Marion



On 23 June 2015 at 21:23, Jenny M Benson ge...@cedarbank.me.uk wrote:

On 23/06/2015 13:32, marion wimsett wrote:

As an aside I have even saved it as a different name - and still comes up with 
the same message.


I think I would try opening it in PhotoShop and saving it as, say, a TIFF file 
and see if that will open in Legacy.  If it will, try saving that TIFF again as 
a JPG and try that.

I presume it is not possible to re-create the file by re-scanning the original?




--
Jenny M Benson



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RE: [LegacyUG] line breaks in event detai

2015-06-23 Thread Adrian Purkiss
Purely possible loss of formating from word or strange formatting may occur if 
you paste directly into Legacy. Notepad will show exactly how it will format in 
legacy note field and will remove and unwanted formatting codes. Re fonts, 
although notepad can display in various fonts pasting into legacy will format 
in the font, setup in customise fonts. You cannot have different fonts in notes 
from that setup in customise fonts.

Adrian

Sent from my android device.

-Original Message-
From: BARTON LEWIS bartonle...@optonline.net
To: legacyusergroup@LegacyUsers.com
Cc: legacyusergroup@LegacyUsers.com, remotes...@wavp.co.uk
Sent: Tue, 23 Jun 2015 4:03 PM
Subject: RE: [LegacyUG] line breaks in event detail

What are the practical consequences of not using Notepad to paste text
into the comments/text field of a source cite?  Previously, I copied and
pasted text directly from Word (which I had copied from a database in
Ancestry, for example).  My reason for copying into Word first is that I
like to replace all hard carriage returns with semicolons so as to take
up less space on the page.  Is there an impact on how the comments/text
appears in reports or when the gedcom is uploaded to other websites?
What is the default font and type size when pasting from Notepad?

Thanks,

Barton




On Tue, Jun 23, 2015 at 02:06 AM, Adrian Purkiss wrote:


For info only. Memo fields are where ms access store legacy type note
fields. They have a very large capacity as opposed to normal fields
which are restricted to a maximum of 256 characters. Memo fields can be
set up as text only or rtf (richvtext format) which means they would
support all word type formatting. Legacy appear to use the former
setting hence the need to use a txt editor such as notepad. It is not a
user settings but a setting used by legacy designers and programmers.



Adrian



Sent from my android device.
-Original Message-
From: Barton Lewis bartonle...@optonline.net
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Tue, 23 Jun 2015 2:13 AM
Subject: RE: [LegacyUG] line breaks in event detail


Thank, Adrian.  I noticed when I input or paste source text into
text/comments that the font is not consistent.  I will use Notepad from
now on to paste my text from when entering in the text/comments field.

Sorry I don’t know what the “memo fields” are.

Barton


From: a...@wavp.co.uk [mailto:a...@wavp.co.uk]
Sent: Monday, June 22, 2015 3:37 AM
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Subject: RE: [LegacyUG] line breaks in event detail


Legacy/Access store documents as txt but word is not a true text editor
it is a docx/rtf editor. Notepad is a true txt editor. Very strange
things can happen when posting from non txt to txt fields. It mainly
happens vecause various formats/systems have different new line
characters. CR/LF, CR, LF, LF, CR where CR is carriage return and LF
line feed ascii codes. Sorry technical. Thus always best if having
problems to go via notepad.
Legacy, access can support RTF in memo fields. Have you looked at this?
Adrian
Sent from my android device.
-Original Message-
From: Barton Lewis bartonle...@optonline.net
mailto:bartonle...@optonline.net 
To: legacyusergroup@LegacyUsers.com
mailto:legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk
Sent: Mon, 22 Jun 2015 4:14 AM
Subject: RE: [LegacyUG] line breaks in event detail
Thanks, Adrian.  I really never use Notepad, but your technique of
pasting into it and then pasting into Legacy worked great (line breaks
were preserved).  Is it standard to copy/paste text/comments from Word
into Notepad before pasting into Legacy?

Thanks again,

Barton


From: a...@wavp.co.uk mailto:a...@wavp.co.uk  [mailto:a...@wavp.co.uk
mailto:a...@wavp.co.uk ]
Sent: Sunday, June 21, 2015 7:08 PM
To: legacyusergroup@LegacyUsers.com
mailto:legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk
Subject: RE: [LegacyUG] line breaks in event detail


I believe it may be the pasting action that is causing the problem. If
you paste the edited will into notepad does it format as you require.
Make sure you have wordwrap turned off in notepad. If not correct in
notepad then add returns there and then paste into legacy.
Access by the way is the database where Legacy stores its data. Legacy
is a front-end to an ms access database.
Adrian
Sent from my android device.
-Original Message-
From: Barton Lewis bartonle...@optonline.net
mailto:bartonle...@optonline.net 
To: legacyusergroup@LegacyUsers.com
mailto:legacyusergroup@LegacyUsers.com
Sent: Sun, 21 Jun 2015 10:12 PM
Subject: RE: [LegacyUG] line breaks in event detail
This did not fix it.  It is still breaking differently than what is in
the document.  I don’t know what you mean by “Access database.”  This is
just a Word document in my C drive.  My assumption is that breaks cannot
be preserved and that Legacy wraps according to its own

RE: [LegacyUG] Next problem - Unsupported format

2015-06-23 Thread Adrian Purkiss
Sherry



Quite possibly if you know it’s there and what it’s called. For me a quick zip 
in the database and check. I have been using/designing/supporting multi-user 
access for more years than I care to remember. Useful for others though. Field 
sizes would be a better title than capacities. Just an observation.



That error message needs looking at though.



Regards



Adrian

From: Sherry/Support [mailto:she...@legacyfamilytree.com]
Sent: 23 June 2015 21:27
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Next problem - Unsupported format



You don't even need to do that - in the Help file, on the right pane when you 
first open it up, is a list of Program Capacities, which show general 
capacities and field capacities.

It's also on the website under Legacy  Features






Sincerely,
Sherry
Technical Support
Legacy Family Tree



On Tue, Jun 23, 2015 at 7:32 AM, Adrian Purkiss a...@wavp.co.uk wrote:

Marion



Have had a look in the internal structure of the legacy (access based) database 
structure using ms access and the allowed file lengths are as follows.



Path name maximum 255 characters

plus

File name another 255 characters



It should be flagged up to support that Legacy gives the most unhelpful error 
message if these lengths are exceeded.



Adrian







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RE: [LegacyUG] line breaks in event detail

2015-06-23 Thread Adrian Purkiss
For info only. Memo fields are where ms access store legacy type note fields. 
They have a very large capacity as opposed to normal fields which are 
restricted to a maximum of 256 characters. Memo fields can be set up as text 
only or rtf (richvtext format) which means they would support all word type 
formatting. Legacy appear to use the former setting hence the need to use a txt 
editor such as notepad. It is not a user settings but a setting used by legacy 
designers and programmers.

Adrian

Sent from my android device.

-Original Message-
From: Barton Lewis bartonle...@optonline.net
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Sent: Tue, 23 Jun 2015 2:13 AM
Subject: RE: [LegacyUG] line breaks in event detail

Thank, Adrian.  I noticed when I input or paste source text into text/comments 
that the font is not consistent.  I will use Notepad from now on to paste my 
text from when entering in the text/comments field.



Sorry I don’t know what the “memo fields” are.



Barton



From: a...@wavp.co.uk [mailto:a...@wavp.co.uk]
Sent: Monday, June 22, 2015 3:37 AM
To: legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk
Subject: RE: [LegacyUG] line breaks in event detail



Legacy/Access store documents as txt but word is not a true text editor it is a 
docx/rtf editor. Notepad is a true txt editor. Very strange things can happen 
when posting from non txt to txt fields. It mainly happens vecause various 
formats/systems have different new line characters. CR/LF, CR, LF, LF, CR where 
CR is carriage return and LF line feed ascii codes. Sorry technical. Thus 
always best if having problems to go via notepad.

Legacy, access can support RTF in memo fields. Have you looked at this?

Adrian

Sent from my android device.

-Original Message-
From: Barton Lewis bartonle...@optonline.net 
mailto:bartonle...@optonline.net 
To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk
Sent: Mon, 22 Jun 2015 4:14 AM
Subject: RE: [LegacyUG] line breaks in event detail

Thanks, Adrian.  I really never use Notepad, but your technique of pasting into 
it and then pasting into Legacy worked great (line breaks were preserved).  Is 
it standard to copy/paste text/comments from Word into Notepad before pasting 
into Legacy?



Thanks again,



Barton



From: a...@wavp.co.uk mailto:a...@wavp.co.uk  [mailto:a...@wavp.co.uk]
Sent: Sunday, June 21, 2015 7:08 PM
To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com
Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk
Subject: RE: [LegacyUG] line breaks in event detail



I believe it may be the pasting action that is causing the problem. If you 
paste the edited will into notepad does it format as you require. Make sure you 
have wordwrap turned off in notepad. If not correct in notepad then add returns 
there and then paste into legacy.

Access by the way is the database where Legacy stores its data. Legacy is a 
front-end to an ms access database.

Adrian

Sent from my android device.

-Original Message-
From: Barton Lewis bartonle...@optonline.net 
mailto:bartonle...@optonline.net 
To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com
Sent: Sun, 21 Jun 2015 10:12 PM
Subject: RE: [LegacyUG] line breaks in event detail

This did not fix it.  It is still breaking differently than what is in the 
document.  I don’t know what you mean by “Access database.”  This is just a 
Word document in my C drive.  My assumption is that breaks cannot be preserved 
and that Legacy wraps according to its own limitations/specifications.



I wanted to see how it looked in a Descendant Report and have several questions 
about that.  First, when I click on “Publishing Center” and choose “Descendant 
Book Report” I get a 66 page document for this particular ancestor.  When I 
choose “Descendant Book Report” I get an 88 page document.  I am not changing 
any settings.  What are the functional differences between these 2 reports?  
Also, for the first report, no source detail prints with the source.  For the 
second report, source detail is showing for certain sources (e.g. censuses) but 
not for the will of my ancestor which I added as an Event.  I find no option in 
the report for including or not including source detail.  I am sure it is 
somewhere – can you tell me where?



Thanks,



Barton



From: Cathy Pinner [mailto:genea...@gmail.com]
Sent: Saturday, June 20, 2015 11:12 PM
To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] line breaks in event detail



Use hard line breaks/paragraphs
Do a search and replace in your Word document.

I think this is a limitation of the Access database where the data is stored.

Barton Lewis wrote:


I transcribed the will of my ancestor and put soft returns at the end
of lines to preserve exactly how the will was written. When I paste
the text into the 

[LegacyUG] Tagging Blood Relations only

2015-06-14 Thread Adrian Purkiss
I am trying to tag blood relatives on certain key persons in my tree.
However, I can't find a way to do it. It either tags ancestors only (with or
without spouses and siblings depending on settings) and ignores cousins. Or
it includes all connected people even if they are blood relations or not.
Legacy obviously can do it as it needs to find the ones I want to tag for
the relationship report, but there appears no advanced tagging option that
covers the same situation.



Thanks



Adrian





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