Re: [LegacyUG] Next problem - Unsupported format
I would suggest a space is ascii code 32 which is 20 in hex. A letter A is ascii code 65 (41). That is what is stored by windows. Note they are both the same length. The confusion appears to originate as when putting a space in a command line it has to be entered as (ie 3 characters). It is not stored that way. It's just a way of telling the operating system the space is part of the surrounding characters and not some other type of dividing character. Browsers cannot display spaces as such and so display them as the hex version %20. I believe this combined path/file length is a red herring as I set up the exact path and filename as the OP and it worked fine. The file format error does not suggest it is a path/name problem but a file format error. Regards Adrian Sent from my android device. -Original Message- From: Sherry/Support she...@legacyfamilytree.com To: legacyusergroup@LegacyUsers.com Sent: Thu, 13 Aug 2015 5:59 PM Subject: Re: [LegacyUG] Next problem - Unsupported format Just something I learned from one of the geekier members of my Legacy SIG g Best practices for file naming https://library.stanford.edu/research/data-management-services/data-best-practices/best-practices-file-naming And another one from Fordham U What’s In a Name? A Lot Actually http://next.fordham.edu/?p=230 Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 13, 2015 at 9:26 AM, Michele/Support mich...@legacyfamilytree.com wrote: I didn't know that a space counted as three! Michele Technical Support Millennia Corporation mich...@legacyfamilytree.com www.legacyfamilytree.com -Original Message- From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: Thursday, August 13, 2015 9:58 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format A space is counted as three characters in Windows. So it's a good idea to not leave blank spaces in file names and folder names. Use an underscore or hyphen to separate words. Sincerely, Sherry Technical Support Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Next problem - Unsupported format
Brian I believe the problem here is the non use of the mapped drive designation as opposed to the UNC designation. As you state UNC will cause legacy problems. I originally tested using both methods into a NAS and the OP quoted path and it worked fine using the mapped network path only. For information underscores cause DNS server problems. Regards Adrian Sent from my android device. -Original Message- From: Brian L. Lightfoot br...@the-lightfoots.com To: legacyusergroup@LegacyUsers.com Sent: Thu, 13 Aug 2015 7:15 PM Subject: RE: [LegacyUG] Next problem - Unsupported format It's within the realm of HTML code where you actually see a space in a filename become %20. Only the real geek would know the %20 is the HEX code representation of the DECIMAL code 32 which is the ASCII character SPACE. The king of Geeks could write this as 010 in Binary. Given the fact that the maximum file path cannot exceed 260 characters (256 for the filename + 3 characters for the drive such as C:\ + a null terminator) , there is seldom a technical need to avoid a space in a filename. Yes, I know the PC Police will respond by saying you should use an underscore (a bad choice because it doesn't work in some software applications) or a hyphen instead of the supposedly dreaded space. Yet the main reason for this suggested substitution is to avoid the ugly look of My20HTML20Page.html instead of My-HTML-Page.html. Another reason for the PC Police avoiding the space character is that when using the command line, one must use quotes around a filename with a space. By the way, check out Windows itself. It uses the space character in several filenames and folders such as C:\Program Files, C:\user\Saved Games, C:\user\My Documents, C:\Windows\Offline Web Pages, and more. But even Microsoft is not totally consistent because other folders use a hyphen, while still others use an underscore. So what does this all have to do with Legacy? Well, unless you really don't care how the NTFS file system stores filenames, have no plans to use the command line interface to access any Legacy files, or don't care how the name of your web page looks in the top address bar of a browser or in a link that somebody provides, but are more concerned about how your human brain handles and interprets meaningful names and phrases, then feel free to use a space in a filename. But remember the 260 character file path limit. If your files are nested that deep in so many folders each having particularly long names, then substituting a hyphen will indeed save you 2 characters for each space. I would also submit that if you have file paths approaching 260, you'd be better served by doing some housecleaning and shortening file and folder names. By the way, the very long link that Sherry provided to the PC Correct Stanford University page entitled Best practices... is only about 100 characters in length. Try to image it being about 2-1/2 times longer and you see the need for some house cleaning. Brian-in-CA -Original Message- From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: Thursday, August 13, 2015 9:59 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format Just something I learned from one of the geekier members of my Legacy SIG g Best practices for file naming https://library.stanford.edu/research/data-management-services/data-best-practices/best-practices-file-naming And another one from Fordham U What’s In a Name? A Lot Actually http://next.fordham.edu/?p=230 Sincerely, Sherry Technical Support Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Tag Numbers not shown on Opening Family Page
With version 209 the tags work and display as expected at least here. With tagging options checked tags show in family view. Your installation may be corrupted. Adrian Sent from my android device. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Tag Numbers not shown on Opening Family Page
Yes typo. 509. However I now see what you mean. The containers appear on family view but no contents. Thus I can confirm the problem. Whether it exidted previously I cannot confirm. It appears it is nothing to do with settings as the boxes appear, but rather to some internal data display refresh procedure on opening. Should be flagged to Legacy using bug reporting procedures. As a programmer think it just needs one additional lone in the code which dhould be easy to make in next version. Regards Adrian Sent from my android device. -Original Message- From: Alan Pereira alanpere...@tiscali.co.uk To: legacyusergroup@LegacyUsers.com Sent: Sat, 08 Aug 2015 2:49 PM Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page Did you mean Version 509. If so, do you open Legacy with Family View and does any tagging show up on the first screen before you edit anything? Alan From: Adrian Purkiss [mailto:a...@wavp.co.uk] Sent: 08 August 2015 14:19 To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page With version 209 the tags work and display as expected at least here. With tagging options checked tags show in family view. Your installation may be corrupted. Adrian Sent from my android device. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Tag Numbers not shown on Opening Family Page
I would add not a legacy programmer just a good old visual basic programmer. Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 08 Aug 2015 3:17 PM Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page Yes typo. 509. However I now see what you mean. The containers appear on family view but no contents. Thus I can confirm the problem. Whether it exidted previously I cannot confirm. It appears it is nothing to do with settings as the boxes appear, but rather to some internal data display refresh procedure on opening. Should be flagged to Legacy using bug reporting procedures. As a programmer think it just needs one additional lone in the code which dhould be easy to make in next version. Regards Adrian Sent from my android device. -Original Message- From: Alan Pereira alanpere...@tiscali.co.uk To: legacyusergroup@LegacyUsers.com Sent: Sat, 08 Aug 2015 2:49 PM Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page Did you mean Version 509. If so, do you open Legacy with Family View and does any tagging show up on the first screen before you edit anything? Alan From: Adrian Purkiss [mailto:a...@wavp.co.uk] Sent: 08 August 2015 14:19 To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Subject: RE: [LegacyUG] Tag Numbers not shown on Opening Family Page With version 209 the tags work and display as expected at least here. With tagging options checked tags show in family view. Your installation may be corrupted. Adrian Sent from my android device. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Beyond 3 generations
This question keeps being asked, answered and then asked again after a few weeks. The question is never clear and originally appeared to refer to the product generations not Legacy. Very strange. Sent from my android device. -Original Message- From: Jenny M Benson ge...@cedarbank.me.uk To: legacyusergroup@LegacyUsers.com Sent: Wed, 05 Aug 2015 9:23 AM Subject: Re: [LegacyUG] Beyond 3 generations On 05/08/2015 05:12, Noddie wrote: I was wondering if some kind person could help with the family view screen. I don't seem to be able to show generations beyond 3rd gt grandparents. Is there something I am missing or is this not possible. I am using 7.5 deluxe. Look forward to hearing I am assuming that relationships are set to you. Do you mean that if your grandmother's or grandfather's parent is in the Child position, his/her parents are in the centre Parents positions the parents of those Parents are not showing in the top positions? -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] HisHer confusion
Runs for cover! Sent from my android device. -Original Message- From: Brian L. Lightfoot br...@the-lightfoots.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 31 Jul 2015 3:45 PM Subject: RE: [LegacyUG] HisHer confusion Females are always on the right and Males are always on the left. Let me see if I got that..Females are always right and males are always left out. :-) Brian in CA -Original Message- From: Brian/Support [mailto:br...@legacyfamilytree.com] Sent: Friday, July 31, 2015 7:01 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] HisHer confusion I tested this by editing the alt. birth event sentences as you described. Another source reported [HisHer] place of birth to be [Place]. I then changed the disproven birth in Kentucky for Asa Brown in the sample file to an alt. Birth. I also added an Alt. Birth event to his wife Eleanor. When I created a FGR with events included Asa correctly used his and Elenor used her in the Alt. Birth events. I did see that when editing the event the sentence preview for Eleanor used his, is that where you are reporting the problem? If you are seeing the incorrect wording in reports and not just on the event sentence preview I suggest you check the gender of that female. Make sure she is marked as F not M in her individual edit screen. A strong clue that she may be the wrong gender is where she is shown in the family view. Females are always on the right and Males are always on the left. Brian Customer Support Millennia Corporation mailto:br...@legacyfamilytree.com br...@legacyfamilytree.com http://www.LegacyFamilyTree.com http://www.LegacyFamilyTree.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Win 98 SE install problem
Do you have all service packs for Windows 98 installed. I believe there were 3. This is stated as a requirement for Legacy 8. It might well be the SP's have an upgrade to installation procedures. Adrian Sent from my android device. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Include information on generated Web
Has it been put through the request functionality process to Legacy? Regards Adrian Sent from my android device. -Original Message- From: Brian L. Lightfoot br...@the-lightfoots.com To: legacyusergroup@LegacyUsers.com Sent: Tue, 21 Jul 2015 6:08 PM Subject: RE: [LegacyUG] Include information on generated Web I agree. It’s not only the burial pictures but pictures assigned to birth and death events as well. For some strange reason, Legacy has never included these “vital events” pictures in reports but they remain locked up to be viewed only from within the Legacy program. Shout loud enough and long enough and we might get some changes without having to resort to work-arounds. Brian in CA Water, water, everywhere, but not a drop to drink. From: Gene C. Harris [mailto:genechar...@outlook.com] Sent: Tuesday, July 21, 2015 9:09 AM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Include information on generated Web Why should we have to go through all this when there is already a notes field and a cemetery address field and cemetery lookup on the buried in line in Legacy? It was designed into the system. Why can't it be included in making a web page? Gene one must take a position that is neither safe, nor politic, nor popular, but he must do it because Conscience tells him it is right. From: br...@the-lightfoots.com To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Include information on generated Web Date: Tue, 21 Jul 2015 07:52:35 -0700 To further elaborate on what Mike said, you can create a User Defined Event by simply clicking on the ADD button on the Individual Information screen. Then just type in the name of the Event that you wish to add, such as Cemetery. You can further specify what fields you want to appear in this event or just keep the default Description, Date, and Place. When you want to do that for another individual, the event name of Cemetery will already be in the Master List (so if you start to type Cem, the word Cemetery will probably automatically appear as your choice. Once that Event has been created, you can add the picture that you want, location, addition notes, etc., just like any other event. Make sure you check out the Edit Event Sentence Definition... button at the bottom to make sure Legacy will say what you want it to say on your output pages. When you go to create your web pages (Internet tab), make sure you select Individual Events on the WHAT tab. But just like any other event, Legacy limits itself to only one preferred picture per event even though you can attach multiple pictures to any single event. There is a work-around to this issue also but it gets a little messy by creating another event called Photo. That comes in handy when you want to publish more than one photo of an individual such as infant, young adult, mature adult, etc. You should now understand how adding these user defined events can help publish your additional info for web pages that the built-in events in Legacy won't normally do. One currently existing downside of these Cemetery Defined Events (and probably any other user defined event), is that Tech Support has just confirmed to me that there is a problem with performing search operations on the Date field, especially in looking for empty date fields. It has been added to the Bug Tracker list and will be fixed in a future update. No big deal if you never have to do such detailed searches on your Cemetery Events; just use them as designed and they'll appear on your web pages looking something like Noted events in his life were:. From there you'll see a chronological listing of events you've added for a person such as census, residence, military, probate, obituary, and cemetery. Brian in CA We're in the middle of a flood and drought at the same time. Only higher rates for water will make the drought go away. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our
RE: [LegacyUG] Search Function Anomaly #2
I have had a look into the database structure, I was an ms access database support person for 15 years, and there appears no difference as to how dates for user defined events and built in events are stored. I cannot examine the process which takes the data and uses it though as that is part of the Legacy 8 coding. I suggest if you can create a small test database that shows the problem it is submitted to support using the bug reporting procedure. Regards Adrian Sent from my android device. -Original Message- From: Brian L. Lightfoot br...@the-lightfoots.com To: legacyusergroup@LegacyUsers.com Sent: Mon, 20 Jul 2015 8:18 AM Subject: RE: [LegacyUG] Search Function Anomaly #2 Tried that also. The use of double quotes won’t work. I even tried “Not Equal To *” but still any date with a text prefix is seemingly recognized by Legacy as a Null entry. And once again, this happens only with User Defined Events. The regular built-in events handle a search for an empty date field with no problems. Brian in CA Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Search Function Anomaly #2
Just a thought, as I haven't tried it, try in the what to look for field rather than leave it blank. Adrian Sent from my android device. -Original Message- From: Brian L. Lightfoot br...@the-lightfoots.com To: legacyusergroup@LegacyUsers.com Sent: Sun, 19 Jul 2015 9:28 PM Subject: [LegacyUG] Search Function Anomaly #2 This problem has me baffled and I can't figure out if I'm not doing something correct or what. The problem occurs ONLY with User Defined Events and the DATE on those User Defined Events. Searching on a DATE parameter of any of the built-in events seems to work properly so it must have something to do with User Defined Events. For example, I have a User Defined Events named Cemetery. I have multiple events created that have no Date entered on that Event. I would like to create a SEARCH LIST of all those Cemetery events that don't have a DATE. The procedure would seem simple: 1. Look For: Individual 2. Where to Look: Event-Name 3. How to Look: Equal To 4. What to Look For: Cemetery (because this event was previously created, its name will automatically appear in the drop down list) Second Condition, AND 1. Look for: Individual 2. Where to Look: Event-Date 3. How to Look: Equal To 4. What to Look For: (leave blank) I've checked Clear List before Search so that I would come up with a new list. I probably have close to 10,000 Cemetery Events in my Family file and there are probably 1,000-2,000 of those that do not have a date. I was hoping that my Search List would contain only those 1-2 thousand events without a Date but instead the Search List includes all events that have After or Before as part of a date, i.e. After 1900. In other words, Legacy is seeing any date with any text preceding it as a Null entry. I've even created a very small test file with User Defined Events and Dates with After or Before in the Date field and each Search List will include those text entries instead of only events with a truly null date entry. To make matters worse, the same search list will also include some, but not all such events, that have a valid Date entry such as 21 Aug 1900 when they shouldn't be included. That one I can't figure out at all. Is this a bug with User Created Events or is there another way to obtain my Search List with only null dates on the event? Brian in CA Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
re: [LegacyUG] Potential Problem with dates
Ron For successful analysis of the problem the following is really required. Actual dates and field name all date fields of an offending record Other field names that contain data although actual data not required. What error the potential problems report is showing for that data. Regards Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 18 Jul 2015 4:03 AM Subject: re: [LegacyUG] Potential Problem with dates Jim Sorry not intending to bash you personally rather support in general. No point in suggesting something a user has stated they have already done. Been through that loop numerous times on two problems which now have been accepted as bugs. Whilst not bashing your second suggestion it would seem a major piece of work when the problem is not understood. If the data is displayed properly and the problem is only apparent when the potential problem report is run it would seem to me the logical conclusion is the report is at fault not the data. What element of the report is faulty is not clear as Ron doesn't say what problem is being reported. More details are required. Regards Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 11:26 PM Subject: re: [LegacyUG] Potential Problem with dates Adrian, You forgot to bash me for my 2nd suggestion! Jim Legacy Family Tree Technical Support Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, July 17, 2015 1:30 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] Potential Problem with dates Jim I'm sorry but that seems the answer given to all problems even when the user has stated he had tried that and it does not fix the problem as Ron has said. Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 9:10 PM Subject: re: [LegacyUG] Potential Problem with dates Ron, Sometimes i have had a record for a person that has unusual problems like you are reporting. I have fixed the problem with check and repair. See http://support.legacyfamilytree.com/article/AA-00749 for the steps. On extremely rare occasions the only way I could fix a problematic record is to delete it and then create a new record for the person. I recommend print an Individual Report for the person before you begin. Jim Legacy Family Tree Technical Support Original Message From: Goodwin Genealogy goodwingeneal...@gmail.com Sent: Friday, July 17, 2015 10:41 AM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Potential Problem with dates I am experiencing a problem with the Potential Problem reports, for some reason it is not reading the entered dates properly. It is reporting a problem where it says that the entered date is 1774 where the date that I have entered is 1874. I have run the check/repair several times and have deleted and reentered the 1874 date several times but the problem remains. I have this same problem with other entries but only with about 5% of my entries while the others are fine. I have checked and reset the Potential Problems Gaps menu but nothing helps. I have also re-downloaded Legacy .501 with no change. Any suggestions? Ron Goodwin Ottawa, Ontario Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail
re: [LegacyUG] Potential Problem with dates
Jim Not intend Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 11:26 PM Subject: re: [LegacyUG] Potential Problem with dates Adrian, You forgot to bash me for my 2nd suggestion! Jim Legacy Family Tree Technical Support Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, July 17, 2015 1:30 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] Potential Problem with dates Jim I'm sorry but that seems the answer given to all problems even when the user has stated he had tried that and it does not fix the problem as Ron has said. Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 9:10 PM Subject: re: [LegacyUG] Potential Problem with dates Ron, Sometimes i have had a record for a person that has unusual problems like you are reporting. I have fixed the problem with check and repair. See http://support.legacyfamilytree.com/article/AA-00749 for the steps. On extremely rare occasions the only way I could fix a problematic record is to delete it and then create a new record for the person. I recommend print an Individual Report for the person before you begin. Jim Legacy Family Tree Technical Support Original Message From: Goodwin Genealogy goodwingeneal...@gmail.com Sent: Friday, July 17, 2015 10:41 AM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Potential Problem with dates I am experiencing a problem with the Potential Problem reports, for some reason it is not reading the entered dates properly. It is reporting a problem where it says that the entered date is 1774 where the date that I have entered is 1874. I have run the check/repair several times and have deleted and reentered the 1874 date several times but the problem remains. I have this same problem with other entries but only with about 5% of my entries while the others are fine. I have checked and reset the Potential Problems Gaps menu but nothing helps. I have also re-downloaded Legacy .501 with no change. Any suggestions? Ron Goodwin Ottawa, Ontario Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
re: [LegacyUG] Potential Problem with dates
Jim Sorry not intending to bash you personally rather support in general. No point in suggesting something a user has stated they have already done. Been through that loop numerous times on two problems which now have been accepted as bugs. Whilst not bashing your second suggestion it would seem a major piece of work when the problem is not understood. If the data is displayed properly and the problem is only apparent when the potential problem report is run it would seem to me the logical conclusion is the report is at fault not the data. What element of the report is faulty is not clear as Ron doesn't say what problem is being reported. More details are required. Regards Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 11:26 PM Subject: re: [LegacyUG] Potential Problem with dates Adrian, You forgot to bash me for my 2nd suggestion! Jim Legacy Family Tree Technical Support Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, July 17, 2015 1:30 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] Potential Problem with dates Jim I'm sorry but that seems the answer given to all problems even when the user has stated he had tried that and it does not fix the problem as Ron has said. Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 9:10 PM Subject: re: [LegacyUG] Potential Problem with dates Ron, Sometimes i have had a record for a person that has unusual problems like you are reporting. I have fixed the problem with check and repair. See http://support.legacyfamilytree.com/article/AA-00749 for the steps. On extremely rare occasions the only way I could fix a problematic record is to delete it and then create a new record for the person. I recommend print an Individual Report for the person before you begin. Jim Legacy Family Tree Technical Support Original Message From: Goodwin Genealogy goodwingeneal...@gmail.com Sent: Friday, July 17, 2015 10:41 AM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Potential Problem with dates I am experiencing a problem with the Potential Problem reports, for some reason it is not reading the entered dates properly. It is reporting a problem where it says that the entered date is 1774 where the date that I have entered is 1874. I have run the check/repair several times and have deleted and reentered the 1874 date several times but the problem remains. I have this same problem with other entries but only with about 5% of my entries while the others are fine. I have checked and reset the Potential Problems Gaps menu but nothing helps. I have also re-downloaded Legacy .501 with no change. Any suggestions? Ron Goodwin Ottawa, Ontario Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21
re: [LegacyUG] Potential Problem with dates
Jim I'm sorry but that seems the answer given to all problems even when the user has stated he had tried that and it does not fix the problem as Ron has said. Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 9:10 PM Subject: re: [LegacyUG] Potential Problem with dates Ron, Sometimes i have had a record for a person that has unusual problems like you are reporting. I have fixed the problem with check and repair. See http://support.legacyfamilytree.com/article/AA-00749 for the steps. On extremely rare occasions the only way I could fix a problematic record is to delete it and then create a new record for the person. I recommend print an Individual Report for the person before you begin. Jim Legacy Family Tree Technical Support Original Message From: Goodwin Genealogy goodwingeneal...@gmail.com Sent: Friday, July 17, 2015 10:41 AM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Potential Problem with dates I am experiencing a problem with the Potential Problem reports, for some reason it is not reading the entered dates properly. It is reporting a problem where it says that the entered date is 1774 where the date that I have entered is 1874. I have run the check/repair several times and have deleted and reentered the 1874 date several times but the problem remains. I have this same problem with other entries but only with about 5% of my entries while the others are fine. I have checked and reset the Potential Problems Gaps menu but nothing helps. I have also re-downloaded Legacy .501 with no change. Any suggestions? Ron Goodwin Ottawa, Ontario Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Error 507
Normally, not enough space for the compressed zip file in the location you are trying to store it to. Regards Adrian Sent from my android device. -Original Message- From: Donna Newell djnewel...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Wed, 08 Jul 2015 4:05 PM Subject: [LegacyUG] Error 507 Could anyone please tell me what it means when you receive Backup Error: 507, Cannot write to Zip file. I was trying to make a copy of my data from 7 to put into 8, then backup the data. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Censusfinder
Yes. Suspicious Cloud virus is detected by Norton in the exe file. Not sure if it's a false positive but I would not trust it. Have a distinct aversion to any program that does not use a windows install mechanism anyway. Regards Adrian Sent from my android device. -Original Message- From: dgadam...@gmail.com To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk remotes...@wavp.co.uk Sent: Fri, 03 Jul 2015 4:23 AM Subject: Re: [LegacyUG] Censusfinder Censusfinder is setting off my virus protection. Is anyone else seeing this? Dean Adams From: Adrian Purkiss Sent: Thursday, July 2, 2015 9:45 PM To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk The URL works for me. Adrian Sent from my android device. -Original Message- From: Gene Wheeler bridge...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 03 Jul 2015 1:12 AM Subject: Re: [LegacyUG] Censusfinder This is what I get when using the link there: 415. That’s an error. The requested URL was not found on this server. That’s all we know Gene On Thu, Jul 2, 2015 at 4:58 PM, Eliz Hanebury elizhg...@gmail.com wrote: I seems to be still at that site, I didn't try the download tho. Eliz Not Today and Not without a Fight (Anon) For all that has been, thanks. For all that will be, yes. (Dag Hammarskjold) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Censusfinder
The URL works for me. Adrian Sent from my android device. -Original Message- From: Gene Wheeler bridge...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 03 Jul 2015 1:12 AM Subject: Re: [LegacyUG] Censusfinder This is what I get when using the link there: 415. That’s an error. The requested URL was not found on this server. That’s all we know Gene On Thu, Jul 2, 2015 at 4:58 PM, Eliz Hanebury elizhg...@gmail.com wrote: I seems to be still at that site, I didn't try the download tho. Eliz Not Today and Not without a Fight (Anon) For all that has been, thanks. For all that will be, yes. (Dag Hammarskjold) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)
Problem reproduced consistently by Legacy support after trying it on third machine. Accepted as a fault number 5793. If anyone else has this fault don't triple click or more on the back history key. Double click seems ok. Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 27 Jun 2015 7:06 PM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) I can now reproduce the error to order although not the lockup or 381 error. But wrong record being displayed can be reproduced. It happens every time the back button is pressed 3 or more times in rapid succession then pressed again. Problem passed to Legacy support. I will report back what happens. Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 27 Jun 2015 11:55 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) After a period of testing I am going to raise a case with support as follows. The code behind the back button (both on quick access and normal toolbars) does not always step to previous record as shown in the history list. The problem is seen mostly if multiple mouse clicks are made. Sometimes the move to a random record happens when the screen catches up with mouse clicks and sometimes on the next use of the back button. If the move to a random record happens that record appears at the top of the history list even though one is meant to be stepping back through the list. I confirm this did not happen with version 7 and is not a fdb problem as files repaired and compacted and also exported to a new family file (fdb). It does not appear to be legacy exe file corruption as happens identically on 2 machines. Neither is it operating system or mouse problem as both operating system and mice are different on the 2 machines. See if I can get anywhere. Adrian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)
After a period of testing I am going to raise a case with support as follows. The code behind the back button (both on quick access and normal toolbars) does not always step to previous record as shown in the history list. The problem is seen mostly if multiple mouse clicks are made. Sometimes the move to a random record happens when the screen catches up with mouse clicks and sometimes on the next use of the back button. If the move to a random record happens that record appears at the top of the history list even though one is meant to be stepping back through the list. I confirm this did not happen with version 7 and is not a fdb problem as files repaired and compacted and also exported to a new family file (fdb). It does not appear to be legacy exe file corruption as happens identically on 2 machines. Neither is it operating system or mouse problem as both operating system and mice are different on the 2 machines. See if I can get anywhere. Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 27 Jun 2015 2:36 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) It's happening on 2 different machines so a reinstall does not seem to be necessary. I have no other problems except after the use of the back button and then only if the back button on the quick access bar is used. Same problem 2 machines different and separate installations. Same corruption? I think not. To me it looks like problem code behind the back button. But what i cannot say or what triggers it to happen I cannot say. All I can say it has the appearance of not reading the mouse position and click event correctly or the number of such events correctly. Regards Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Sat, 27 Jun 2015 12:04 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, Then it's probably not a family file problem, but a possibly program problem. Intermittent problems can be exasperating. Perhaps a fresh re-installation of Legacy will resolve the error 381. Please see the article Uninstall - how to do a complete and totally clean removal of Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. This re-installation process will wipe out any customized setting you have made. If you want to keep them, please see http://support.legacyfamilytree.com/article/AA-00983 for the steps to back them up. (Be aware that sometimes it's the customized settings that are the cause of a problem and restoring the settings may bring the problem back.) Jim Technical Support Legacy Family Tree -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Sat, 27 Jun 2015 12:04 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, Then it's probably not a family file problem, but a possibly program problem. Intermittent problems can be exasperating. Perhaps a fresh re-installation of Legacy will resolve the error 381. Please see the article Uninstall - how to do a complete and totally clean removal of Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. This re-installation process will wipe out any customized setting you have made. If you want to keep them, please see http://support.legacyfamilytree.com/article/AA-00983 for the steps to back them up. (Be aware that sometimes it's the customized settings that are the cause of a problem and restoring the settings may bring the problem back.) Jim Technical Support Legacy Family Tree Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, June 26, 2015 3:53 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) As I said that finds no problem. Also have passed file through export to new legacy file and problems still occur. Regards Adrian Ps I have 15 plus years access experience so understand about file repare, compact etc. Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 11:45 PM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, I think a simple
re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)
I can now reproduce the error to order although not the lockup or 381 error. But wrong record being displayed can be reproduced. It happens every time the back button is pressed 3 or more times in rapid succession then pressed again. Problem passed to Legacy support. I will report back what happens. Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 27 Jun 2015 11:55 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) After a period of testing I am going to raise a case with support as follows. The code behind the back button (both on quick access and normal toolbars) does not always step to previous record as shown in the history list. The problem is seen mostly if multiple mouse clicks are made. Sometimes the move to a random record happens when the screen catches up with mouse clicks and sometimes on the next use of the back button. If the move to a random record happens that record appears at the top of the history list even though one is meant to be stepping back through the list. I confirm this did not happen with version 7 and is not a fdb problem as files repaired and compacted and also exported to a new family file (fdb). It does not appear to be legacy exe file corruption as happens identically on 2 machines. Neither is it operating system or mouse problem as both operating system and mice are different on the 2 machines. See if I can get anywhere. Adrian Sent from my android device. -Original Message- From: Adrian Purkiss a...@wavp.co.uk To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 27 Jun 2015 2:36 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) It's happening on 2 different machines so a reinstall does not seem to be necessary. I have no other problems except after the use of the back button and then only if the back button on the quick access bar is used. Same problem 2 machines different and separate installations. Same corruption? I think not. To me it looks like problem code behind the back button. But what i cannot say or what triggers it to happen I cannot say. All I can say it has the appearance of not reading the mouse position and click event correctly or the number of such events correctly. Regards Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Sat, 27 Jun 2015 12:04 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, Then it's probably not a family file problem, but a possibly program problem. Intermittent problems can be exasperating. Perhaps a fresh re-installation of Legacy will resolve the error 381. Please see the article Uninstall - how to do a complete and totally clean removal of Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. This re-installation process will wipe out any customized setting you have made. If you want to keep them, please see http://support.legacyfamilytree.com/article/AA-00983 for the steps to back them up. (Be aware that sometimes it's the customized settings that are the cause of a problem and restoring the settings may bring the problem back.) Jim Technical Support Legacy Family Tree -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Sat, 27 Jun 2015 12:04 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, Then it's probably not a family file problem, but a possibly program problem. Intermittent problems can be exasperating. Perhaps a fresh re-installation of Legacy will resolve the error 381. Please see the article Uninstall - how to do a complete and totally clean removal of Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. This re-installation process will wipe out any customized setting you have made. If you want to keep them, please see http://support.legacyfamilytree.com/article/AA-00983 for the steps to back them up. (Be aware that sometimes it's the customized settings that are the cause of a problem and restoring the settings may bring the problem back.) Jim Technical Support Legacy Family Tree Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, June 26, 2015 3:53 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG
Re: [LegacyUG] Next problem - Unsupported format
It's really strange, created what I think is your setup on my pc, addressing a nas as drive z with the same directory structure as you, although I don't know what you're filename is, and it works perfectly. Sent from my android device. -Original Message- From: marion wimsett 2wi...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 1:05 PM Subject: Re: [LegacyUG] Next problem - Unsupported format Hi Adrian, I put in the NAS server extension to see if I could create the required number of 255 but the actual link shown on the photos is Z:\ and then the folder names (various ones) and the file name. Sorry if I caused any confusion there - I was trying to add in the extension from the NAS server in case it was adding that in but there is no reference to \NASS(Z) in the actual photo references. Again, my apologies, Marion On 26 June 2015 at 19:40, Adrian Purkiss a...@wavp.co.uk wrote: I am rather confused how you get the \NASS(Z) in your path then, you should get Z:. Legacy should be treating it as a virtual local drive. When you manually link and get the Microsoft search box are you selecting file by “my computer” or still via “networks”. You must use “my computer” drive Z: or its ignoring the mapping and still trying to link via the old method which is failing. Regards Adrian *From:* marion wimsett [mailto:2wi...@gmail.com] *Sent:* 26 June 2015 12:04 *To:* legacyusergroup@LegacyUsers.com *Subject:* Re: [LegacyUG] Next problem - Unsupported format Hi Adrian, I mapped the drive from the NAS server from my computer - the drive letter being Z. If it was to do with that then I would not have been able to see the rest of the photographs attached to the tree. There are 615 photos in the tree and there were only about 34 that Legacy couldn't find - now we are down to 18- which are probably in the same situation as a folder within a folder within ad infinitum!! I haven't had the courage to search for the last 18 yet! Thanks for your input, Marion On 26 June 2015 at 18:28, Adrian Purkiss a...@wavp.co.uk wrote: If you used the mapped network drive in my computer to connect as opposed to using the NAS in networks the problem will go away. It appears Legacy cannot handle network designations whereas it is perfectly happy to use drive letters. Let windows do the translation internally. This is what is recommended by Legacy support. http://support.legacyfamilytree.com/article/AA-00889/0/Sharing-a-media-folder-or-a-family-file-on-a-network-drive.html Adrian Sent from my android device. -Original Message- From: marion wimsett 2wi...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 5:24 AM Subject: Re: [LegacyUG] Next problem - Unsupported format I think I would prefer house painting to sorting out the folders in my husband's tree - Legacy and Reunion do not work in the same manner obviously as there are no problems viewing the photos in Reunion! Marion On 25 June 2015 at 23:41, Brian L. Lightfoot br...@the-lightfoots.com wrote: Yeah, I surmised as much but then the idea of creating a folder for every event and for every person just doesn't sit well with me. But once again, to each their own. And even with the addition characters in the NAS drive path, I think the OP is still far from the 255 characters. I just gotta find time to test this out but I'm stuck painting a house for the next 3 days. Brian in CA -Original Message- From: MikeFry [mailto:emjay...@gmail.com] Sent: Thursday, June 25, 2015 12:57 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format On 2015/06/25 08:13 AM, Brian L. Lightfoot wrote: PS – I know you said it’s your husbands tree but did anyone every point out that you have a “Percy Mott†folder inside of another folder which is inside of another “Percy Mott†folder. Good grief. To each their own, I guess. Whatever works for you. C'mon Brian. You know how names work in families. Percy Mott is the grandson of Percy Mott :-) -- Regards, Mike Fry (Jhb) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail
Re: [LegacyUG] Two Unrelated Family Files
Mine does 6 too but only 2 files can be opened. Version 8.0.0.501. Depends on the size of the screen whether its usable or not. Adrian Sent from my android device. -Original Message- From: Sherry/Support she...@legacyfamilytree.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 10:21 PM Subject: Re: [LegacyUG] Two Unrelated Family Files My Help file for the release build says 2 screens and that's all I get so I don't know what's going on with your install. You can either contact Support or just be glad you can do six screens - how anyone can see those is beyond me! Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 26, 2015 at 2:07 PM, Bob Austen rgaus...@telus.net wrote: Hi Sherry, Thanks for the great advice. I did a retest the Family File in Split Screen and I can still do six. The Help file which still indicates 6 screens. I didn't try it with six different family files. I'm using version 8.0.0.501 Bob Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)
It's happening on 2 different machines so a reinstall does not seem to be necessary. I have no other problems except after the use of the back button and then only if the back button on the quick access bar is used. Same problem 2 machines different and separate installations. Same corruption? I think not. To me it looks like problem code behind the back button. But what i cannot say or what triggers it to happen I cannot say. All I can say it has the appearance of not reading the mouse position and click event correctly or the number of such events correctly. Regards Adrian Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Sat, 27 Jun 2015 12:04 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, Then it's probably not a family file problem, but a possibly program problem. Intermittent problems can be exasperating. Perhaps a fresh re-installation of Legacy will resolve the error 381. Please see the article Uninstall - how to do a complete and totally clean removal of Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. This re-installation process will wipe out any customized setting you have made. If you want to keep them, please see http://support.legacyfamilytree.com/article/AA-00983 for the steps to back them up. (Be aware that sometimes it's the customized settings that are the cause of a problem and restoring the settings may bring the problem back.) Jim Technical Support Legacy Family Tree -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Sat, 27 Jun 2015 12:04 AM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, Then it's probably not a family file problem, but a possibly program problem. Intermittent problems can be exasperating. Perhaps a fresh re-installation of Legacy will resolve the error 381. Please see the article Uninstall - how to do a complete and totally clean removal of Legacy 8.0 at http://support.legacyfamilytree.com/article/AA-00926. To do a fresh download of Legacy Family Tree 8.0 Deluxe, please visit http://www.legacyfamilytree.com/DownloadNewLegacy8Deluxe.asp and use your Legacy 8 customer number to unlock the deluxe features. This re-installation process will wipe out any customized setting you have made. If you want to keep them, please see http://support.legacyfamilytree.com/article/AA-00983 for the steps to back them up. (Be aware that sometimes it's the customized settings that are the cause of a problem and restoring the settings may bring the problem back.) Jim Technical Support Legacy Family Tree Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, June 26, 2015 3:53 PM To: legacyusergroup@LegacyUsers.com Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) As I said that finds no problem. Also have passed file through export to new legacy file and problems still occur. Regards Adrian Ps I have 15 plus years access experience so understand about file repare, compact etc. Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 11:45 PM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, I think a simple check and repair will fix the problem. Please see the article How to Check/Repair your family file - Legacy 8 at http://support.legacyfamilytree.com/article/AA-00374. Jim Technical SUpport Legacy Family Tree Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, June 26, 2015 3:24 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) All I am not experiencing too many of the above problems but they do all occur. All my problems follow use of the back button on the quick access toolbar. I do not believe it happens if back button is used on the main toolbar but that may be just lucky. Reason for writing is to ascertain if anyone else is seeing such problems. It is happening on 2 separate machines vista (yuk!) and Windows 8.1. Version 8.0.0.501 of Legacy. Never happened with version 7. Symptoms (Intermittent) 1. After using back button a few times say to go back 4 records. Then clicking on a child's record it displays the wrong person and family, repeat it again and same thing happens, can continue for a few times then it displays an add father entry message box with non responsive buttons even
re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)
As I said that finds no problem. Also have passed file through export to new legacy file and problems still occur. Regards Adrian Ps I have 15 plus years access experience so understand about file repare, compact etc. Sent from my android device. -Original Message- From: Jim Terry/Support jimte...@legacyusers.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 11:45 PM Subject: re: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) Adrian, I think a simple check and repair will fix the problem. Please see the article How to Check/Repair your family file - Legacy 8 at http://support.legacyfamilytree.com/article/AA-00374. Jim Technical SUpport Legacy Family Tree Original Message From: Adrian Purkiss a...@wavp.co.uk Sent: Friday, June 26, 2015 3:24 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour) All I am not experiencing too many of the above problems but they do all occur. All my problems follow use of the back button on the quick access toolbar. I do not believe it happens if back button is used on the main toolbar but that may be just lucky. Reason for writing is to ascertain if anyone else is seeing such problems. It is happening on 2 separate machines vista (yuk!) and Windows 8.1. Version 8.0.0.501 of Legacy. Never happened with version 7. Symptoms (Intermittent) 1. After using back button a few times say to go back 4 records. Then clicking on a child's record it displays the wrong person and family, repeat it again and same thing happens, can continue for a few times then it displays an add father entry message box with non responsive buttons even though I clicked anywhere on the screen. It is necessary to use windows task manager, switch to legacy and then the program continues properly with the box being closable. Normal file integrity checks yield nothing. 2. Same use of the back button and the record displayed is not the previous record displayed in the history list but rather a random one which then appears at the top of the history list. This can go into what appears to be an endless loop. 3. Same process and very rarely ends up with Run-time error 381 message. I believe it may be a problem with lack buffering of mouse clicks. I must learn to slow down but such things should be handled ok. It's not really reportable to support due to the very random nature of the fault. Regards Adrian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Lockup, wrong record displayed and Error 381 (Strange behavour)
All I am not experiencing too many of the above problems but they do all occur. All my problems follow use of the back button on the quick access toolbar. I do not believe it happens if back button is used on the main toolbar but that may be just lucky. Reason for writing is to ascertain if anyone else is seeing such problems. It is happening on 2 separate machines vista (yuk!) and Windows 8.1. Version 8.0.0.501 of Legacy. Never happened with version 7. Symptoms (Intermittent) 1. After using back button a few times say to go back 4 records. Then clicking on a child's record it displays the wrong person and family, repeat it again and same thing happens, can continue for a few times then it displays an add father entry message box with non responsive buttons even though I clicked anywhere on the screen. It is necessary to use windows task manager, switch to legacy and then the program continues properly with the box being closable. Normal file integrity checks yield nothing. 2. Same use of the back button and the record displayed is not the previous record displayed in the history list but rather a random one which then appears at the top of the history list. This can go into what appears to be an endless loop. 3. Same process and very rarely ends up with Run-time error 381 message. I believe it may be a problem with lack buffering of mouse clicks. I must learn to slow down but such things should be handled ok. It's not really reportable to support due to the very random nature of the fault. Regards Adrian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Next problem - Unsupported format
If you used the mapped network drive in my computer to connect as opposed to using the NAS in networks the problem will go away. It appears Legacy cannot handle network designations whereas it is perfectly happy to use drive letters. Let windows do the translation internally. This is what is recommended by Legacy support. http://support.legacyfamilytree.com/article/AA-00889/0/Sharing-a-media-folder-or-a-family-file-on-a-network-drive.html Adrian Sent from my android device. -Original Message- From: marion wimsett 2wi...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 5:24 AM Subject: Re: [LegacyUG] Next problem - Unsupported format I think I would prefer house painting to sorting out the folders in my husband's tree - Legacy and Reunion do not work in the same manner obviously as there are no problems viewing the photos in Reunion! Marion On 25 June 2015 at 23:41, Brian L. Lightfoot br...@the-lightfoots.com wrote: Yeah, I surmised as much but then the idea of creating a folder for every event and for every person just doesn't sit well with me. But once again, to each their own. And even with the addition characters in the NAS drive path, I think the OP is still far from the 255 characters. I just gotta find time to test this out but I'm stuck painting a house for the next 3 days. Brian in CA -Original Message- From: MikeFry [mailto:emjay...@gmail.com] Sent: Thursday, June 25, 2015 12:57 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format On 2015/06/25 08:13 AM, Brian L. Lightfoot wrote: PS – I know you said it’s your husbands tree but did anyone every point out that you have a “Percy Mott†folder inside of another folder which is inside of another “Percy Mott†folder. Good grief. To each their own, I guess. Whatever works for you. C'mon Brian. You know how names work in families. Percy Mott is the grandson of Percy Mott :-) -- Regards, Mike Fry (Jhb) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Next problem - Unsupported format
I am rather confused how you get the \NASS(Z) in your path then, you should get Z:. Legacy should be treating it as a virtual local drive. When you manually link and get the Microsoft search box are you selecting file by “my computer” or still via “networks”. You must use “my computer” drive Z: or its ignoring the mapping and still trying to link via the old method which is failing. Regards Adrian From: marion wimsett [mailto:2wi...@gmail.com] Sent: 26 June 2015 12:04 To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format Hi Adrian, I mapped the drive from the NAS server from my computer - the drive letter being Z. If it was to do with that then I would not have been able to see the rest of the photographs attached to the tree. There are 615 photos in the tree and there were only about 34 that Legacy couldn't find - now we are down to 18- which are probably in the same situation as a folder within a folder within ad infinitum!! I haven't had the courage to search for the last 18 yet! Thanks for your input, Marion On 26 June 2015 at 18:28, Adrian Purkiss a...@wavp.co.uk wrote: If you used the mapped network drive in my computer to connect as opposed to using the NAS in networks the problem will go away. It appears Legacy cannot handle network designations whereas it is perfectly happy to use drive letters. Let windows do the translation internally. This is what is recommended by Legacy support. http://support.legacyfamilytree.com/article/AA-00889/0/Sharing-a-media-folder-or-a-family-file-on-a-network-drive.html Adrian Sent from my android device. -Original Message- From: marion wimsett 2wi...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Fri, 26 Jun 2015 5:24 AM Subject: Re: [LegacyUG] Next problem - Unsupported format I think I would prefer house painting to sorting out the folders in my husband's tree - Legacy and Reunion do not work in the same manner obviously as there are no problems viewing the photos in Reunion! Marion On 25 June 2015 at 23:41, Brian L. Lightfoot br...@the-lightfoots.com wrote: Yeah, I surmised as much but then the idea of creating a folder for every event and for every person just doesn't sit well with me. But once again, to each their own. And even with the addition characters in the NAS drive path, I think the OP is still far from the 255 characters. I just gotta find time to test this out but I'm stuck painting a house for the next 3 days. Brian in CA -Original Message- From: MikeFry [mailto:emjay...@gmail.com] Sent: Thursday, June 25, 2015 12:57 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format On 2015/06/25 08:13 AM, Brian L. Lightfoot wrote: PS – I know you said it’s your husbands tree but did anyone every point out that you have a “Percy Mott†folder inside of another folder which is inside of another “Percy Mott†folder. Good grief. To each their own, I guess. Whatever works for you. C'mon Brian. You know how names work in families. Percy Mott is the grandson of Percy Mott :-) -- Regards, Mike Fry (Jhb) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com
RE: [LegacyUG] Next problem - Unsupported format
Surely, if the NAS drive were mapped to a PC drive as previously discussed it should be (and I’m assuming the NAS drive is configured as drive z) Z:\Family Tree AW\The Lloyds/Percy Mott\Percy Thurger Leonard Mott\Percy Mott\Service Record\filename.jpg I am confused by \\NASXXX\(Z) file:///\\NASXXX\(Z) and the direction of the slashes (typo?). When I try to connect using legacy to the NAS using the \\NASXX file:///\\NASXX method it fails with message unrecognised media drive although it is visible through “my network”. But mapping works perfectly even with the long path. My NAS (QNAP) is addressed as in legacy P:\FamilyHistory\HISTORY\MULTIMED\ Exactly the same as any other drive With P mapped to \\192.168.1.73\X file:///\\192.168.1.73\X with passwords etc. remembered as part of the mapping Regards Adrian From: marion wimsett [mailto:2wi...@gmail.com] Sent: 25 June 2015 06:13 To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format I will try and elucidate on the Folders and Files, and in counting I included all spaces and the drive details, it went along in this manner: (\\NASXXX\ file:///\\NASXXX\ (Z)/Family Tree AW/The Lloyds/Percy Mott/Percy Thurger Leonard Mott/Percy Mott/Service Record In the Service Record folder there were 15 pages of jpgs, all within the format required for Legacy. In the Percy Mott folder there was also one page called Opening Record which opened up in Legacy media without a problem. (In other words the ones that wouldn't open were in one extra Folder)/. I played with Page 1, saved it as the original name and saved it as a new name, and still none of the photos would open up in Legacy Media in the Service Record Folder. In desperation I moved the folder from The Lloyds and placed it in the Family Tree AW folder.I cannot remember at this stage if the photos would open or not (I was a little frustrated to say the least) I have a feeling they still didn't open as I then moved the Service Record folder into the Percy Mott folder, together with the Opening Record jpg which was also in there. At this stage I went back into Legacy and did the search to link the photo of page 1 - and the record linked, and so did the remaining 14 pages. This left the original Folder of Percy Thurger Leonard Mott obsolete so that was deleted. All photos are now under: (\\NASXXX\ file:///\\NASXXX\ (Z)/Family Tree AW/Percy Mott. Hope this explains some of the steps I undertook - whether it gives us any answers as to why the photos would not open in a path that was less than 255 characters I have no idea. Please, before anyone says that it is not a good idea to have so many Folders, as I have explained in previous posts, this is my husband's tree. The files have been brought over to the NAS from his Mac and they are in the order he stored them!!! I appreciate everyone's input and if there is an answer I would be eternally grateful!. Marion On 25 June 2015 at 02:01, Brian L. Lightfoot br...@the-lightfoots.com wrote: I’m curious about the number of characters in your file path compared to Legacy’s claim of 255 maximum. In a previous post you mentioned something about 100 characters which I find quite large unless your file is buried several additional folders deep. If you counted all the characters in your file path, how does that compare to Legacy’s claim of 255? Hopefully it’s not a misunderstanding of Windows so-called library folders such as “My Documents” or “My Pictures” because those names are just shortcuts and the true path is usually something like “C:\Users\UserName\My Documents\”. Brian in CA Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] line breaks in event detai
Put eloquently. There is an excellent article in Wikipedia on reasons fot the original problem which was loss of soft and hard returns when pasting into legacy on Wikipedia. https://en.m.wikipedia.org/wiki/Newline Adrian Sent from my android device. -Original Message- From: I Macaulay semibo...@yahoo.com To: legacyusergroup@LegacyUsers.com Sent: Wed, 24 Jun 2015 4:24 AM Subject: Re: [LegacyUG] line breaks in event detai Consider notepad (or equiv) as a filter, takes out the unwanted bits and leaves the text clean. Ian This girl said she recognized me from the vegetarian club, but I'd never met herbivore. Ian Macaulay Carp, Ontario Open at 10:AM Close at 5:00 PM 45.2397 N long: 76.0991 W Elv 137 M UTM Don't Forget to Save the Stamps From: Cathy Pinner genea...@gmail.com To: legacyusergroup@LegacyUsers.com Sent: Tuesday, June 23, 2015 11:14 PM Subject: Re: [LegacyUG] line breaks in event detai The only reason to go via Notepad or some other pure text editor is if you are getting results in Legacy you don't like. Otherwise, no reason to at all. You can't really see what Legacy has done with the paste until you save it. I use Spartan - a paid version of FreeClips from M8 software. It captures everything you copy. You have the choice of pasting with or without formatting - and if you set it up with the txt button showing on clips and have set up txt to do the cleanup you need - it's just a matter of where you click. Cathy Adrian Purkiss wrote: Purely possible loss of formating from word or strange formatting may occur if you paste directly into Legacy. Notepad will show exactly how it will format in legacy note field and will remove and unwanted formatting codes. Re fonts, although notepad can display in various fonts pasting into legacy will format in the font, setup in customise fonts. You cannot have different fonts in notes from that setup in customise fonts. Adrian Sent from my android device. -Original Message- From: BARTON LEWIS bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com Cc: legacyusergroup@LegacyUsers.com, remotes...@wavp.co.uk Sent: Tue, 23 Jun 2015 4:03 PM Subject: RE: [LegacyUG] line breaks in event detail What are the practical consequences of not using Notepad to paste text into the comments/text field of a source cite? Previously, I copied and pasted text directly from Word (which I had copied from a database in Ancestry, for example). My reason for copying into Word first is that I like to replace all hard carriage returns with semicolons so as to take up less space on the page. Is there an impact on how the comments/textappears in reports or when the gedcom is uploaded to other websites? What is the default font and type size when pasting from Notepad? Thanks, Barton On Tue, Jun 23, 2015 at 02:06 AM, Adrian Purkiss wrote: For info only. Memo fields are where ms access store legacy type note fields. They have a very large capacity as opposed to normal fields which are restricted to a maximum of 256 characters. Memo fields can be set up as text only or rtf (richvtext format) which means they would support all word type formatting. Legacy appear to use the former setting hence the need to use a txt editor such as notepad. It is not a user settings but a setting used by legacy designers and programmers. Adrian Sent from my androiddevice. -Original Message- From: Barton Lewis bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Tue, 23 Jun 2015 2:13 AM Subject: RE: [LegacyUG] line breaks in event detail Thank, Adrian. I noticed when I input or paste source text into text/comments that the font is not consistent. I will use Notepad from now on to paste my text from when entering in the text/comments field. Sorry I don’t know what the “memo fields†are. Barton *From:*a...@wavp.co.uk [mailto:a...@wavp.co.uk] *Sent:* Monday, June 22, 2015 3:37 AM *To:* legacyusergroup@LegacyUsers.com *Cc:* remotes...@wavp.co.uk *Subject:* RE: [LegacyUG] line breaks in event detail Legacy/Access store documents as txt but word is not a true text editor it is a docx/rtf editor. Notepad is a true txt editor. Very strange things can happen when posting from non txt to txt fields. It mainly happens vecause various formats/systems have different new line characters. CR/LF, CR, LF, LF, CR where CR is carriage return and LF line feed ascii codes. Sorry technical. Thus always best if having problems to go via notepad. Legacy, access can support RTF in memo fields. Have you looked at this? Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net mailto:bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Cc
RE: [LegacyUG] Next problem - Unsupported format
Sherry I think you missed the note where it was confirmed the solution was length of file name. From: marion wimsett [mailto:2wi...@gmail.com] Sent: 23 June 2015 14:30 Hence the discussion on field size Adrian From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: 24 June 2015 15:31 To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format Did you look under Picture: Formats - Displaying Pictures?? Programs don't normally tell you the negative - what they can't do - but the positive - what they can do! From that Help topic: Supported Formats Legacy supports the loading, displaying and converting of the following picture file formats: Bitmap .BMP PCX .PCX Tiff .TIF (without LZW compression) PICT .PCT JPEG .JPG .CAL .CMP .EPS .FAX .GIF .IMG .MSP .PCD .PNG .TGA .GIF .WPG .DIS .EFX .FIL .KRN .THK .TWN I'm not sure why Adrian was looking in Access for file capacities when the discussion was on file formats? Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jun 23, 2015 at 7:39 PM, marion wimsett 2wi...@gmail.com wrote: Sherry, I looked in the Help file for unsupported formats - which to me seemed the obvious thing to do - and there was nothing there. I looked at the help items for Photos and nothing was there that seemed to answer the problem. I would not even have thought of looking elsewhere or looking under Program Capacities - I wasn't considering it was anything to do with capacity only an error with the format. Perhaps something should be added into the Help section as I am sure than this has not just happened to me alone. Thank you for the information though. Marion Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Next problem - Unsupported format
Marion Have had a look in the internal structure of the legacy (access based) database structure using ms access and the allowed file lengths are as follows. Path name maximum 255 characters plus File name another 255 characters It should be flagged up to support that Legacy gives the most unhelpful error message if these lengths are exceeded. Adrian From: marion wimsett [mailto:2wi...@gmail.com] Sent: 23 June 2015 14:30 To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format Hi Jenny, I think the problem is now solved - it wasn't the actual photos - it was the length of the file name (well that is the only thing I can assume). I fiddled a little more with the photos and nothing worked so I renamed the file into a shorter version than my husband had given in - and lo and behold Legacy accepted the pictures. I have not heard of Legacy having a length requirement on folder names but as it is now working I can only assume that is the answer. Thank you so much for the help and ideas - I will now see if that is the problem with the remaining 19 pictures - another night for that though!! Regards, Marion On 23 June 2015 at 21:23, Jenny M Benson ge...@cedarbank.me.uk wrote: On 23/06/2015 13:32, marion wimsett wrote: As an aside I have even saved it as a different name - and still comes up with the same message. I think I would try opening it in PhotoShop and saving it as, say, a TIFF file and see if that will open in Legacy. If it will, try saving that TIFF again as a JPG and try that. I presume it is not possible to re-create the file by re-scanning the original? -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] line breaks in event detai
Purely possible loss of formating from word or strange formatting may occur if you paste directly into Legacy. Notepad will show exactly how it will format in legacy note field and will remove and unwanted formatting codes. Re fonts, although notepad can display in various fonts pasting into legacy will format in the font, setup in customise fonts. You cannot have different fonts in notes from that setup in customise fonts. Adrian Sent from my android device. -Original Message- From: BARTON LEWIS bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com Cc: legacyusergroup@LegacyUsers.com, remotes...@wavp.co.uk Sent: Tue, 23 Jun 2015 4:03 PM Subject: RE: [LegacyUG] line breaks in event detail What are the practical consequences of not using Notepad to paste text into the comments/text field of a source cite? Previously, I copied and pasted text directly from Word (which I had copied from a database in Ancestry, for example). My reason for copying into Word first is that I like to replace all hard carriage returns with semicolons so as to take up less space on the page. Is there an impact on how the comments/text appears in reports or when the gedcom is uploaded to other websites? What is the default font and type size when pasting from Notepad? Thanks, Barton On Tue, Jun 23, 2015 at 02:06 AM, Adrian Purkiss wrote: For info only. Memo fields are where ms access store legacy type note fields. They have a very large capacity as opposed to normal fields which are restricted to a maximum of 256 characters. Memo fields can be set up as text only or rtf (richvtext format) which means they would support all word type formatting. Legacy appear to use the former setting hence the need to use a txt editor such as notepad. It is not a user settings but a setting used by legacy designers and programmers. Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Tue, 23 Jun 2015 2:13 AM Subject: RE: [LegacyUG] line breaks in event detail Thank, Adrian. I noticed when I input or paste source text into text/comments that the font is not consistent. I will use Notepad from now on to paste my text from when entering in the text/comments field. Sorry I don’t know what the “memo fields” are. Barton From: a...@wavp.co.uk [mailto:a...@wavp.co.uk] Sent: Monday, June 22, 2015 3:37 AM To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Subject: RE: [LegacyUG] line breaks in event detail Legacy/Access store documents as txt but word is not a true text editor it is a docx/rtf editor. Notepad is a true txt editor. Very strange things can happen when posting from non txt to txt fields. It mainly happens vecause various formats/systems have different new line characters. CR/LF, CR, LF, LF, CR where CR is carriage return and LF line feed ascii codes. Sorry technical. Thus always best if having problems to go via notepad. Legacy, access can support RTF in memo fields. Have you looked at this? Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net mailto:bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk Sent: Mon, 22 Jun 2015 4:14 AM Subject: RE: [LegacyUG] line breaks in event detail Thanks, Adrian. I really never use Notepad, but your technique of pasting into it and then pasting into Legacy worked great (line breaks were preserved). Is it standard to copy/paste text/comments from Word into Notepad before pasting into Legacy? Thanks again, Barton From: a...@wavp.co.uk mailto:a...@wavp.co.uk [mailto:a...@wavp.co.uk mailto:a...@wavp.co.uk ] Sent: Sunday, June 21, 2015 7:08 PM To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk Subject: RE: [LegacyUG] line breaks in event detail I believe it may be the pasting action that is causing the problem. If you paste the edited will into notepad does it format as you require. Make sure you have wordwrap turned off in notepad. If not correct in notepad then add returns there and then paste into legacy. Access by the way is the database where Legacy stores its data. Legacy is a front-end to an ms access database. Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net mailto:bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Sent: Sun, 21 Jun 2015 10:12 PM Subject: RE: [LegacyUG] line breaks in event detail This did not fix it. It is still breaking differently than what is in the document. I don’t know what you mean by “Access database.” This is just a Word document in my C drive. My assumption is that breaks cannot be preserved and that Legacy wraps according to its own
RE: [LegacyUG] Next problem - Unsupported format
Sherry Quite possibly if you know it’s there and what it’s called. For me a quick zip in the database and check. I have been using/designing/supporting multi-user access for more years than I care to remember. Useful for others though. Field sizes would be a better title than capacities. Just an observation. That error message needs looking at though. Regards Adrian From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: 23 June 2015 21:27 To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format You don't even need to do that - in the Help file, on the right pane when you first open it up, is a list of Program Capacities, which show general capacities and field capacities. It's also on the website under Legacy Features Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Jun 23, 2015 at 7:32 AM, Adrian Purkiss a...@wavp.co.uk wrote: Marion Have had a look in the internal structure of the legacy (access based) database structure using ms access and the allowed file lengths are as follows. Path name maximum 255 characters plus File name another 255 characters It should be flagged up to support that Legacy gives the most unhelpful error message if these lengths are exceeded. Adrian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] line breaks in event detail
For info only. Memo fields are where ms access store legacy type note fields. They have a very large capacity as opposed to normal fields which are restricted to a maximum of 256 characters. Memo fields can be set up as text only or rtf (richvtext format) which means they would support all word type formatting. Legacy appear to use the former setting hence the need to use a txt editor such as notepad. It is not a user settings but a setting used by legacy designers and programmers. Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Tue, 23 Jun 2015 2:13 AM Subject: RE: [LegacyUG] line breaks in event detail Thank, Adrian. I noticed when I input or paste source text into text/comments that the font is not consistent. I will use Notepad from now on to paste my text from when entering in the text/comments field. Sorry I don’t know what the “memo fields” are. Barton From: a...@wavp.co.uk [mailto:a...@wavp.co.uk] Sent: Monday, June 22, 2015 3:37 AM To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Subject: RE: [LegacyUG] line breaks in event detail Legacy/Access store documents as txt but word is not a true text editor it is a docx/rtf editor. Notepad is a true txt editor. Very strange things can happen when posting from non txt to txt fields. It mainly happens vecause various formats/systems have different new line characters. CR/LF, CR, LF, LF, CR where CR is carriage return and LF line feed ascii codes. Sorry technical. Thus always best if having problems to go via notepad. Legacy, access can support RTF in memo fields. Have you looked at this? Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net mailto:bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk Sent: Mon, 22 Jun 2015 4:14 AM Subject: RE: [LegacyUG] line breaks in event detail Thanks, Adrian. I really never use Notepad, but your technique of pasting into it and then pasting into Legacy worked great (line breaks were preserved). Is it standard to copy/paste text/comments from Word into Notepad before pasting into Legacy? Thanks again, Barton From: a...@wavp.co.uk mailto:a...@wavp.co.uk [mailto:a...@wavp.co.uk] Sent: Sunday, June 21, 2015 7:08 PM To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk mailto:remotes...@wavp.co.uk Subject: RE: [LegacyUG] line breaks in event detail I believe it may be the pasting action that is causing the problem. If you paste the edited will into notepad does it format as you require. Make sure you have wordwrap turned off in notepad. If not correct in notepad then add returns there and then paste into legacy. Access by the way is the database where Legacy stores its data. Legacy is a front-end to an ms access database. Adrian Sent from my android device. -Original Message- From: Barton Lewis bartonle...@optonline.net mailto:bartonle...@optonline.net To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Sent: Sun, 21 Jun 2015 10:12 PM Subject: RE: [LegacyUG] line breaks in event detail This did not fix it. It is still breaking differently than what is in the document. I don’t know what you mean by “Access database.” This is just a Word document in my C drive. My assumption is that breaks cannot be preserved and that Legacy wraps according to its own limitations/specifications. I wanted to see how it looked in a Descendant Report and have several questions about that. First, when I click on “Publishing Center” and choose “Descendant Book Report” I get a 66 page document for this particular ancestor. When I choose “Descendant Book Report” I get an 88 page document. I am not changing any settings. What are the functional differences between these 2 reports? Also, for the first report, no source detail prints with the source. For the second report, source detail is showing for certain sources (e.g. censuses) but not for the will of my ancestor which I added as an Event. I find no option in the report for including or not including source detail. I am sure it is somewhere – can you tell me where? Thanks, Barton From: Cathy Pinner [mailto:genea...@gmail.com] Sent: Saturday, June 20, 2015 11:12 PM To: legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] line breaks in event detail Use hard line breaks/paragraphs Do a search and replace in your Word document. I think this is a limitation of the Access database where the data is stored. Barton Lewis wrote: I transcribed the will of my ancestor and put soft returns at the end of lines to preserve exactly how the will was written. When I paste the text into the
[LegacyUG] Tagging Blood Relations only
I am trying to tag blood relatives on certain key persons in my tree. However, I can't find a way to do it. It either tags ancestors only (with or without spouses and siblings depending on settings) and ignores cousins. Or it includes all connected people even if they are blood relations or not. Legacy obviously can do it as it needs to find the ones I want to tag for the relationship report, but there appears no advanced tagging option that covers the same situation. Thanks Adrian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp