Re: [LegacyUG] Announcement from the staff

[Michele Lewis]

All is well. It had nothing to do with a Windows update per se. We updated our 
Windows security certificates and that can cause antivirus programs to flag the 
program as a problem because they don’t recognize the updated certificates 
right away. 

If you make sure that all Windows programs are shut down before you install, 
and you RIGHT click the installation file and RUN AS ADMINISTRATOR chances are 
your antivirus will let it pass the first time. If you are installing through 
the program just make sure you have all other Windows programs shut down. This 
avoids the DLL error that some were getting. 

If your antivirus still gives you a warning simply add the Legacy installation 
file as an exception to your antivirus.

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com 

 <http://www.legacyfamilytree.com/> www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of 
Noddie
Sent: Monday, February 3, 2020 3:02 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

 

Hi everyone

Just wondering how to update Legacy without issue. It seems there are a few 
problems. 

Does anyone know if Microsoft has done the update as mentioned in the email 
below? 

Do I need to run the update from the legacy tab. Close down anti virus and any 
other windows open? Will this be ok or are there still issues.

 

I would appreciate guidance with this update. 

Many thanks

Gwen

 

On Sun, 26 Jan 2020 at 11:58 AM, CE WOOD mailto:wood...@msn.com> > wrote:

Why the rush? 

 

There is a major Microsoft update, varying push dates, that will install 
automatically no matter what.

IT experts recommend waiting until AFTER the update because it will change so 
many things.

 

What doom awaits tomorrow, the 26th? 

 

 

​CE 

 

  _  

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > on behalf of Michele Lewis 
mailto:mich...@legacyfamilytree.com> >
Sent: Wednesday, January 22, 2020 10:33 AM
To: Legacy User Group mailto:legacyusergroup@legacyusers.com> >


Subject: [LegacyUG] Announcement from the staff 

 

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>   
www.legacyfamilytree.com <http://www.legacyfamilytree.com>




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Re: [LegacyUG] Announcement from the staff

[Noddie]

Hi everyone
Just wondering how to update Legacy without issue. It seems there are a few
problems.
Does anyone know if Microsoft has done the update as mentioned in the email
below?
Do I need to run the update from the legacy tab. Close down anti virus and
any other windows open? Will this be ok or are there still issues.

I would appreciate guidance with this update.
Many thanks
Gwen

On Sun, 26 Jan 2020 at 11:58 AM, CE WOOD  wrote:

> Why the rush?
>
> There is a major Microsoft update, varying push dates, that will install
> automatically no matter what.
> IT experts recommend waiting until AFTER the update because it will change
> so many things.
>
> What doom awaits tomorrow, the 26th?
>
>
> ​CE
>
>
> --
> *From:* LegacyUserGroup  on
> behalf of Michele Lewis 
> *Sent:* Wednesday, January 22, 2020 10:33 AM
> *To:* Legacy User Group 
>
> *Subject:* [LegacyUG] Announcement from the staff
>
> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> --
>
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> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
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>
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Re: [LegacyUG] Announcement from the staff

[CE WOOD]

Firewalls and antivirus programs are not the issue when MSFT makes structural 
changes.

Legacy paths are now in Documents, so it is vulnerable to changes to within 
Microsoft, When Legacy was separate (version 7.5 and earlier) that was not the 
case. Document paths are stored in the data drive, not the C drive, so Legacy 
7.5 worked perfectly when my Documents path was recently compromised; all Ihad 
to do was access backed up data, and I was good to go. Legacy versions 9 would 
not open.


​CE


From: LegacyUserGroup  on behalf of 
Cathy Pinner 
Sent: Saturday, January 25, 2020 5:03 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

Michele Morrison,
When that happens and you know the program is OK, then simply reinstalling it 
is often enough for the security program you use to leave it alone.

If not, here is an article from Legacy Support on the elements of Legacy that 
you may need to make exclusions in your antivirus or firewall
<http://support.legacyfamilytree.com/article/AA-01060/14/Tips-and-How-Tos/How-to-set-your-Legacy-exceptions-in-your-Anti-virus.html><http://support.legacyfamilytree.com/article/AA-01060/14/Tips-and-How-Tos/How-to-set-your-Legacy-exceptions-in-your-Anti-virus.html>
I've never had to use any of this.

Cathy

Michele Morrison<mailto:michele25m...@gmail.com>
Sunday, 26 January 2020 6:32 AM
Please help.
I just completed the update and my antivirus told me that Legacy.exe was a 
virus and removed it from my computer?
What's going on?

Michele







John Faulks<mailto:johnfau...@gmail.com>
Sunday, 26 January 2020 5:58 AM
Open you Deluxe copy of Legacy and go to the "Legacy Home" tab. On the right 
you will see an update panel. If it is version 9.0.0.339 you are updated. If 
not highlight the update link and it will download and install for you.

John Faulks
Gmail account




Pat Hickin<mailto:pph...@gmail.com>
Sunday, 26 January 2020 5:53 AM
I can't see how to update without paying anything. I have the DeLuze version.

Pat



John Faulks<mailto:johnfau...@gmail.com>
Sunday, 26 January 2020 5:26 AM
Yes

John Faulks
Gmail account





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Re: [LegacyUG] Announcement from the staff

[Brian Kelly]

If you cannot update from within Legacy you can always download the FREE 
version of Legacy from the web site. This is the same program as the 
Deluxe, it is your customer number which unlocks the deluxe features.


There is never a need to pay for the deluxe version a second time.

Brian Kelly

On 25-Jan.-20 4:53 p.m., Pat Hickin wrote:
I can't see how to update without paying anything. I have the DeLuze 
version.


Pat

On Sat, Jan 25, 2020 at 4:27 PM John Faulks <mailto:johnfau...@gmail.com>> wrote:


Yes

John Faulks
Gmail account


On Sat, Jan 25, 2020 at 3:47 PM Susanne Brown
mailto:slowwalker1...@gmail.com>> wrote:

I updated my Legacy Deluxe from the Legacy Home Tab. My update
is version 9.00.339. Does that include the priority Windows
security certificate?

On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted
mailto:cornvillescrol...@gmail.com>> wrote:

Thanks upgraded

On Wed, Jan 22, 2020 at 6:05 PM mailto:irhock...@xtra.co.nz>> wrote:

Thanks Leon,

That fixed it, now updated to V339 on my desktop computer 😉

Cheers, Ian

-Original Message-
From: LegacyUserGroup
mailto:legacyusergroup-boun...@legacyusers.com>> On
Behalf Of Leon Chapman
Sent: Thursday, January 23, 2020 1:52 PM
To: Legacy User Group mailto:legacyusergroup@legacyusers.com>>
    Subject: Re: [LegacyUG] Announcement from the staff

If you disable Data Protector in antivirus settings of
Norton, then install Legacy works just fine.  You can
then turn on Norton Data Protector after the install.

Happy Holidays!

Chap
¯\_(ツ)_/¯


Sent from my iPad
Leon Chapman
chap...@gmail.com <mailto:chap...@gmail.com>
⛳


 > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz
<mailto:irhock...@xtra.co.nz> wrote:
 >
 > Tried to install on my desktop computer:
 >
 > I disabled Norton but each time I attempted
update/install it Blocked
 > a .tmp file which kept changing its name: GLB75A0,
GLBD538 and GLBA55 etc.
 > "Suspicious process attempted to open a file
protected by Data
 > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
 >
 > This file is not on either Desktop or laptop - I have
just carried out
 > a full virus scan - no issues.
 >
 > Install Error: Could not load the DLL Library,
C:\WINDOWS\USER32.DLL.
 > The specified module could not be found.
 >
 > File is located at: C:\WINDOWS\System32
 >
 > Downloaded latest Legacy free Version and had the
same issue when
 > trying to install.
 >
 > I am using Windows 10 64 bit, Updated to Windows 10
version 1909 and
 > Legacy Deluxe
 >
 > Not good if I can't use Legacy after Jan 26, 2020.
 >
 > 
 > Installed on Laptop.
 > Disabled Norton and tried updated on my laptop, which
is also Windows
 > 10 64 bit Updated to Windows 10 version 1809 and dll
file is also located at:
 > C:\WINDOWS\System32 - installed no problem!!!
 > I have just installed Update Windows 10 version 1909
and Deluxe Legacy
 > 9
 > V339 is working fine.
 >
 > Spent all morning on this and still unable to install
on my desktop.
 >
 >
 > Ian Hocking
 > Christchurch
 > New Zealand
 >
 > -Original Message-
 > From: LegacyUserGroup
<mailto:legacyusergroup-boun...@legacyusers.com
<mailto:legacyusergroup-boun...@legacyusers.com>>
 > On Behalf Of Michele Lewis
 > Sent: Thursday, January 23, 2020 7:34 AM
     > To: Legacy User Group
<mailto:legacyusergroup@legacyusers.com
<mailto:legacyusergroup

Re: [LegacyUG] Announcement from the staff

[Cathy Pinner]

Michele Morrison,
When that happens and you know the program is OK, then simply 
reinstalling it is often enough for the security program you use to 
leave it alone.


If not, here is an article from Legacy Support on the elements of Legacy 
that you may need to make exclusions in your antivirus or firewall


I've never had to use any of this.

Cathy


Michele Morrison 
Sunday, 26 January 2020 6:32 AM
Please help.
I just completed the update and my antivirus told me that Legacy.exe 
was a virus and removed it from my computer?

What's going on?

/Michele/






John Faulks 
Sunday, 26 January 2020 5:58 AM
Open you Deluxe copy of Legacy and go to the "Legacy Home" tab. On the 
right you will see an update panel. If it is version 9.0.0.339 you are 
updated. If not highlight the update link and it will download and 
install for you.


John Faulks
Gmail account




Pat Hickin 
Sunday, 26 January 2020 5:53 AM
I can't see how to update without paying anything. I have the DeLuze 
version.


Pat



John Faulks 
Sunday, 26 January 2020 5:26 AM
Yes

John Faulks
Gmail account






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Re: [LegacyUG] Announcement from the staff

[Chris Hill]

Probably nothing to do with Microsoft updates, but probably going to cause
issues with anti-virus software (MS Defender?) or with connections to
websites and servers, like the Legacy backup, MyHeritage etc.

Regards

Chris

>From my Motorola G6+

On Sat, 25 Jan 2020, 22:58 CE WOOD,  wrote:

> Why the rush?
>
> There is a major Microsoft update, varying push dates, that will install
> automatically no matter what.
> IT experts recommend waiting until AFTER the update because it will change
> so many things.
>
> What doom awaits tomorrow, the 26th?
>
>
> ​CE
>
>
> --
> *From:* LegacyUserGroup  on
> behalf of Michele Lewis 
> *Sent:* Wednesday, January 22, 2020 10:33 AM
> *To:* Legacy User Group 
> *Subject:* [LegacyUG] Announcement from the staff
>
> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
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>
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Re: [LegacyUG] Announcement from the staff

[CE WOOD]

Why the rush?

There is a major Microsoft update, varying push dates, that will install 
automatically no matter what.
IT experts recommend waiting until AFTER the update because it will change so 
many things.

What doom awaits tomorrow, the 26th?


​CE


From: LegacyUserGroup  on behalf of 
Michele Lewis 
Sent: Wednesday, January 22, 2020 10:33 AM
To: Legacy User Group 
Subject: [LegacyUG] Announcement from the staff

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
www.legacyfamilytree.com<http://www.legacyfamilytree.com>




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Re: [LegacyUG] Announcement from the staff

[Michele Morrison]

Please help.
I just completed the update and my antivirus told me that Legacy.exe was a
virus and removed it from my computer?
What's going on?

*Michele*





On Sun, 26 Jan 2020 at 08:59, John Faulks  wrote:

> Open you Deluxe copy of Legacy and go to the "Legacy Home" tab. On the
> right you will see an update panel. If it is version 9.0.0.339 you are
> updated. If not highlight the update link and it will download and install
> for you.
>
> John Faulks
> Gmail account
>
>
> On Sat, Jan 25, 2020 at 4:54 PM Pat Hickin  wrote:
>
>> I can't see how to update without paying anything. I have the DeLuze
>> version.
>>
>> Pat
>>
>> On Sat, Jan 25, 2020 at 4:27 PM John Faulks  wrote:
>>
>>> Yes
>>>
>>> John Faulks
>>> Gmail account
>>>
>>>
>>> On Sat, Jan 25, 2020 at 3:47 PM Susanne Brown 
>>> wrote:
>>>
>>>> I updated my Legacy Deluxe from the Legacy Home Tab. My update is
>>>> version 9.00.339. Does that include the priority Windows security
>>>> certificate?
>>>>
>>>> On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted <
>>>> cornvillescrol...@gmail.com> wrote:
>>>>
>>>>> Thanks upgraded
>>>>>
>>>>> On Wed, Jan 22, 2020 at 6:05 PM  wrote:
>>>>>
>>>>>> Thanks Leon,
>>>>>>
>>>>>> That fixed it, now updated to V339 on my desktop computer 😉
>>>>>>
>>>>>> Cheers, Ian
>>>>>>
>>>>>> -Original Message-
>>>>>> From: LegacyUserGroup  On
>>>>>> Behalf Of Leon Chapman
>>>>>> Sent: Thursday, January 23, 2020 1:52 PM
>>>>>> To: Legacy User Group 
>>>>>> Subject: Re: [LegacyUG] Announcement from the staff
>>>>>>
>>>>>> If you disable Data Protector in antivirus settings of Norton, then
>>>>>> install Legacy works just fine.  You can then turn on Norton Data 
>>>>>> Protector
>>>>>> after the install.
>>>>>>
>>>>>> Happy Holidays!
>>>>>>
>>>>>> Chap
>>>>>> ¯\_(ツ)_/¯
>>>>>>
>>>>>>
>>>>>> Sent from my iPad
>>>>>> Leon Chapman
>>>>>> chap...@gmail.com
>>>>>> ⛳
>>>>>>
>>>>>>
>>>>>> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
>>>>>> >
>>>>>> > Tried to install on my desktop computer:
>>>>>> >
>>>>>> > I disabled Norton but each time I attempted update/install it
>>>>>> Blocked
>>>>>> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and
>>>>>> GLBA55 etc.
>>>>>> > "Suspicious process attempted to open a file protected by Data
>>>>>> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
>>>>>> >
>>>>>> > This file is not on either Desktop or laptop - I have just carried
>>>>>> out
>>>>>> > a full virus scan - no issues.
>>>>>> >
>>>>>> > Install Error: Could not load the DLL Library,
>>>>>> C:\WINDOWS\USER32.DLL.
>>>>>> > The specified module could not be found.
>>>>>> >
>>>>>> > File is located at: C:\WINDOWS\System32
>>>>>> >
>>>>>> > Downloaded latest Legacy free Version and had the same issue when
>>>>>> > trying to install.
>>>>>> >
>>>>>> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909
>>>>>> and
>>>>>> > Legacy Deluxe
>>>>>> >
>>>>>> > Not good if I can't use Legacy after Jan 26, 2020.
>>>>>> >
>>>>>> > 
>>>>>> > Installed on Laptop.
>>>>>> > Disabled Norton and tried updated on my laptop, which is also
>>>>>> Windows
>>>>>> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
>>>>>> located at:
>>>>>> > C:\WINDOWS\System32 - installed no problem!!!
>>>>>> > I have just installed Update W

Re: [LegacyUG] Announcement from the staff

[John Faulks]

Open you Deluxe copy of Legacy and go to the "Legacy Home" tab. On the
right you will see an update panel. If it is version 9.0.0.339 you are
updated. If not highlight the update link and it will download and install
for you.

John Faulks
Gmail account


On Sat, Jan 25, 2020 at 4:54 PM Pat Hickin  wrote:

> I can't see how to update without paying anything. I have the DeLuze
> version.
>
> Pat
>
> On Sat, Jan 25, 2020 at 4:27 PM John Faulks  wrote:
>
>> Yes
>>
>> John Faulks
>> Gmail account
>>
>>
>> On Sat, Jan 25, 2020 at 3:47 PM Susanne Brown 
>> wrote:
>>
>>> I updated my Legacy Deluxe from the Legacy Home Tab. My update is
>>> version 9.00.339. Does that include the priority Windows security
>>> certificate?
>>>
>>> On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted <
>>> cornvillescrol...@gmail.com> wrote:
>>>
>>>> Thanks upgraded
>>>>
>>>> On Wed, Jan 22, 2020 at 6:05 PM  wrote:
>>>>
>>>>> Thanks Leon,
>>>>>
>>>>> That fixed it, now updated to V339 on my desktop computer 😉
>>>>>
>>>>> Cheers, Ian
>>>>>
>>>>> -Original Message-
>>>>> From: LegacyUserGroup  On
>>>>> Behalf Of Leon Chapman
>>>>> Sent: Thursday, January 23, 2020 1:52 PM
>>>>> To: Legacy User Group 
>>>>> Subject: Re: [LegacyUG] Announcement from the staff
>>>>>
>>>>> If you disable Data Protector in antivirus settings of Norton, then
>>>>> install Legacy works just fine.  You can then turn on Norton Data 
>>>>> Protector
>>>>> after the install.
>>>>>
>>>>> Happy Holidays!
>>>>>
>>>>> Chap
>>>>> ¯\_(ツ)_/¯
>>>>>
>>>>>
>>>>> Sent from my iPad
>>>>> Leon Chapman
>>>>> chap...@gmail.com
>>>>> ⛳
>>>>>
>>>>>
>>>>> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
>>>>> >
>>>>> > Tried to install on my desktop computer:
>>>>> >
>>>>> > I disabled Norton but each time I attempted update/install it
>>>>> Blocked
>>>>> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and
>>>>> GLBA55 etc.
>>>>> > "Suspicious process attempted to open a file protected by Data
>>>>> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
>>>>> >
>>>>> > This file is not on either Desktop or laptop - I have just carried
>>>>> out
>>>>> > a full virus scan - no issues.
>>>>> >
>>>>> > Install Error: Could not load the DLL Library,
>>>>> C:\WINDOWS\USER32.DLL.
>>>>> > The specified module could not be found.
>>>>> >
>>>>> > File is located at: C:\WINDOWS\System32
>>>>> >
>>>>> > Downloaded latest Legacy free Version and had the same issue when
>>>>> > trying to install.
>>>>> >
>>>>> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and
>>>>> > Legacy Deluxe
>>>>> >
>>>>> > Not good if I can't use Legacy after Jan 26, 2020.
>>>>> >
>>>>> > 
>>>>> > Installed on Laptop.
>>>>> > Disabled Norton and tried updated on my laptop, which is also
>>>>> Windows
>>>>> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
>>>>> located at:
>>>>> > C:\WINDOWS\System32 - installed no problem!!!
>>>>> > I have just installed Update Windows 10 version 1909 and Deluxe
>>>>> Legacy
>>>>> > 9
>>>>> > V339 is working fine.
>>>>> >
>>>>> > Spent all morning on this and still unable to install on my desktop.
>>>>> >
>>>>> >
>>>>> > Ian Hocking
>>>>> > Christchurch
>>>>> > New Zealand
>>>>> >
>>>>> > -Original Message-
>>>>> > From: LegacyUserGroup >>>> legacyusergroup-boun...@legacyusers.com>
>>>>> > On Beh

Re: [LegacyUG] Announcement from the staff

[Pat Hickin]

I can't see how to update without paying anything. I have the DeLuze
version.

Pat

On Sat, Jan 25, 2020 at 4:27 PM John Faulks  wrote:

> Yes
>
> John Faulks
> Gmail account
>
>
> On Sat, Jan 25, 2020 at 3:47 PM Susanne Brown 
> wrote:
>
>> I updated my Legacy Deluxe from the Legacy Home Tab. My update is version
>> 9.00.339. Does that include the priority Windows security certificate?
>>
>> On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted <
>> cornvillescrol...@gmail.com> wrote:
>>
>>> Thanks upgraded
>>>
>>> On Wed, Jan 22, 2020 at 6:05 PM  wrote:
>>>
>>>> Thanks Leon,
>>>>
>>>> That fixed it, now updated to V339 on my desktop computer 😉
>>>>
>>>> Cheers, Ian
>>>>
>>>> -Original Message-
>>>> From: LegacyUserGroup  On
>>>> Behalf Of Leon Chapman
>>>> Sent: Thursday, January 23, 2020 1:52 PM
>>>> To: Legacy User Group 
>>>> Subject: Re: [LegacyUG] Announcement from the staff
>>>>
>>>> If you disable Data Protector in antivirus settings of Norton, then
>>>> install Legacy works just fine.  You can then turn on Norton Data Protector
>>>> after the install.
>>>>
>>>> Happy Holidays!
>>>>
>>>> Chap
>>>> ¯\_(ツ)_/¯
>>>>
>>>>
>>>> Sent from my iPad
>>>> Leon Chapman
>>>> chap...@gmail.com
>>>> ⛳
>>>>
>>>>
>>>> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
>>>> >
>>>> > Tried to install on my desktop computer:
>>>> >
>>>> > I disabled Norton but each time I attempted update/install it Blocked
>>>> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55
>>>> etc.
>>>> > "Suspicious process attempted to open a file protected by Data
>>>> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
>>>> >
>>>> > This file is not on either Desktop or laptop - I have just carried
>>>> out
>>>> > a full virus scan - no issues.
>>>> >
>>>> > Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL.
>>>> > The specified module could not be found.
>>>> >
>>>> > File is located at: C:\WINDOWS\System32
>>>> >
>>>> > Downloaded latest Legacy free Version and had the same issue when
>>>> > trying to install.
>>>> >
>>>> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and
>>>> > Legacy Deluxe
>>>> >
>>>> > Not good if I can't use Legacy after Jan 26, 2020.
>>>> >
>>>> > --------
>>>> > Installed on Laptop.
>>>> > Disabled Norton and tried updated on my laptop, which is also Windows
>>>> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
>>>> located at:
>>>> > C:\WINDOWS\System32 - installed no problem!!!
>>>> > I have just installed Update Windows 10 version 1909 and Deluxe
>>>> Legacy
>>>> > 9
>>>> > V339 is working fine.
>>>> >
>>>> > Spent all morning on this and still unable to install on my desktop.
>>>> >
>>>> >
>>>> > Ian Hocking
>>>> > Christchurch
>>>> > New Zealand
>>>> >
>>>> > -Original Message-
>>>> > From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com>
>>>>
>>>> > On Behalf Of Michele Lewis
>>>> > Sent: Thursday, January 23, 2020 7:34 AM
>>>> > To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
>>>> > Subject: [LegacyUG] Announcement from the staff
>>>> >
>>>> > ANNOUNCEMENT:
>>>> >
>>>> > We just released an update that is a priority. This update has our
>>>> new
>>>> > Windows security certificates which will be good for 3 years. Please
>>>> > update before January 26, 2020.
>>>> >
>>>> > If you are a Legacy Deluxe user you can update via the Legacy home
>>>> > tab. If you are a free standard version user you can update here:
>>>> >
>>>> > https://legacyfamil

Re: [LegacyUG] Announcement from the staff

[John Faulks]

Yes

John Faulks
Gmail account


On Sat, Jan 25, 2020 at 3:47 PM Susanne Brown 
wrote:

> I updated my Legacy Deluxe from the Legacy Home Tab. My update is version
> 9.00.339. Does that include the priority Windows security certificate?
>
> On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted <
> cornvillescrol...@gmail.com> wrote:
>
>> Thanks upgraded
>>
>> On Wed, Jan 22, 2020 at 6:05 PM  wrote:
>>
>>> Thanks Leon,
>>>
>>> That fixed it, now updated to V339 on my desktop computer 😉
>>>
>>> Cheers, Ian
>>>
>>> -Original Message-
>>> From: LegacyUserGroup  On
>>> Behalf Of Leon Chapman
>>> Sent: Thursday, January 23, 2020 1:52 PM
>>> To: Legacy User Group 
>>> Subject: Re: [LegacyUG] Announcement from the staff
>>>
>>> If you disable Data Protector in antivirus settings of Norton, then
>>> install Legacy works just fine.  You can then turn on Norton Data Protector
>>> after the install.
>>>
>>> Happy Holidays!
>>>
>>> Chap
>>> ¯\_(ツ)_/¯
>>>
>>>
>>> Sent from my iPad
>>> Leon Chapman
>>> chap...@gmail.com
>>> ⛳
>>>
>>>
>>> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
>>> >
>>> > Tried to install on my desktop computer:
>>> >
>>> > I disabled Norton but each time I attempted update/install it Blocked
>>> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55
>>> etc.
>>> > "Suspicious process attempted to open a file protected by Data
>>> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
>>> >
>>> > This file is not on either Desktop or laptop - I have just carried out
>>> > a full virus scan - no issues.
>>> >
>>> > Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL.
>>> > The specified module could not be found.
>>> >
>>> > File is located at: C:\WINDOWS\System32
>>> >
>>> > Downloaded latest Legacy free Version and had the same issue when
>>> > trying to install.
>>> >
>>> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and
>>> > Legacy Deluxe
>>> >
>>> > Not good if I can't use Legacy after Jan 26, 2020.
>>> >
>>> > 
>>> > Installed on Laptop.
>>> > Disabled Norton and tried updated on my laptop, which is also Windows
>>> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
>>> located at:
>>> > C:\WINDOWS\System32 - installed no problem!!!
>>> > I have just installed Update Windows 10 version 1909 and Deluxe Legacy
>>> > 9
>>> > V339 is working fine.
>>> >
>>> > Spent all morning on this and still unable to install on my desktop.
>>> >
>>> >
>>> > Ian Hocking
>>> > Christchurch
>>> > New Zealand
>>> >
>>> > -Original Message-
>>> > From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com>
>>>
>>> > On Behalf Of Michele Lewis
>>> > Sent: Thursday, January 23, 2020 7:34 AM
>>> > To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
>>> > Subject: [LegacyUG] Announcement from the staff
>>> >
>>> > ANNOUNCEMENT:
>>> >
>>> > We just released an update that is a priority. This update has our new
>>> > Windows security certificates which will be good for 3 years. Please
>>> > update before January 26, 2020.
>>> >
>>> > If you are a Legacy Deluxe user you can update via the Legacy home
>>> > tab. If you are a free standard version user you can update here:
>>> >
>>> > https://legacyfamilytree.com/DownloadUpdate.asp
>>> >
>>> > You can also see the complete Revision List for this update here:
>>> > https://legacyfamilytree.com/RevisionHistory9.asp
>>> >
>>> >
>>> > Michele Simmons Lewis, CGR
>>> > Legacy Educator
>>> > Legacy Family Tree/MyHeritage
>>> > mailto:mich...@legacyfamilytree.com
>>> > http://www.legacyfamilytree.com
>>> >
>>> >
>>> >
>>> >
>>> > --
>>> >
>>> > LegacyUserGroup mailing list
>&

Re: [LegacyUG] Announcement from the staff

[Susanne Brown]

I updated my Legacy Deluxe from the Legacy Home Tab. My update is version
9.00.339. Does that include the priority Windows security certificate?

On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted 
wrote:

> Thanks upgraded
>
> On Wed, Jan 22, 2020 at 6:05 PM  wrote:
>
>> Thanks Leon,
>>
>> That fixed it, now updated to V339 on my desktop computer 😉
>>
>> Cheers, Ian
>>
>> -Original Message-
>> From: LegacyUserGroup  On
>> Behalf Of Leon Chapman
>> Sent: Thursday, January 23, 2020 1:52 PM
>> To: Legacy User Group 
>> Subject: Re: [LegacyUG] Announcement from the staff
>>
>> If you disable Data Protector in antivirus settings of Norton, then
>> install Legacy works just fine.  You can then turn on Norton Data Protector
>> after the install.
>>
>> Happy Holidays!
>>
>> Chap
>> ¯\_(ツ)_/¯
>>
>>
>> Sent from my iPad
>> Leon Chapman
>> chap...@gmail.com
>> ⛳
>>
>>
>> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
>> >
>> > Tried to install on my desktop computer:
>> >
>> > I disabled Norton but each time I attempted update/install it Blocked
>> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55
>> etc.
>> > "Suspicious process attempted to open a file protected by Data
>> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
>> >
>> > This file is not on either Desktop or laptop - I have just carried out
>> > a full virus scan - no issues.
>> >
>> > Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL.
>> > The specified module could not be found.
>> >
>> > File is located at: C:\WINDOWS\System32
>> >
>> > Downloaded latest Legacy free Version and had the same issue when
>> > trying to install.
>> >
>> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and
>> > Legacy Deluxe
>> >
>> > Not good if I can't use Legacy after Jan 26, 2020.
>> >
>> > 
>> > Installed on Laptop.
>> > Disabled Norton and tried updated on my laptop, which is also Windows
>> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
>> located at:
>> > C:\WINDOWS\System32 - installed no problem!!!
>> > I have just installed Update Windows 10 version 1909 and Deluxe Legacy
>> > 9
>> > V339 is working fine.
>> >
>> > Spent all morning on this and still unable to install on my desktop.
>> >
>> >
>> > Ian Hocking
>> > Christchurch
>> > New Zealand
>> >
>> > -Original Message-
>> > From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com>
>> > On Behalf Of Michele Lewis
>> > Sent: Thursday, January 23, 2020 7:34 AM
>> > To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
>> > Subject: [LegacyUG] Announcement from the staff
>> >
>> > ANNOUNCEMENT:
>> >
>> > We just released an update that is a priority. This update has our new
>> > Windows security certificates which will be good for 3 years. Please
>> > update before January 26, 2020.
>> >
>> > If you are a Legacy Deluxe user you can update via the Legacy home
>> > tab. If you are a free standard version user you can update here:
>> >
>> > https://legacyfamilytree.com/DownloadUpdate.asp
>> >
>> > You can also see the complete Revision List for this update here:
>> > https://legacyfamilytree.com/RevisionHistory9.asp
>> >
>> >
>> > Michele Simmons Lewis, CGR
>> > Legacy Educator
>> > Legacy Family Tree/MyHeritage
>> > mailto:mich...@legacyfamilytree.com
>> > http://www.legacyfamilytree.com
>> >
>> >
>> >
>> >
>> > --
>> >
>> > LegacyUserGroup mailing list
>> > mailto:LegacyUserGroup@legacyusers.com
>> > To manage your subscription and unsubscribe
>> > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
>> > m
>> > Archives at:
>> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> >
>> >
>> > --
>> >
>> > LegacyUserGroup mailing list
>> > LegacyUserGroup@legacyusers.com
>> > To manage your subscription and unsubscribe
>> > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
&g

Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

Thanks upgraded

On Wed, Jan 22, 2020 at 6:05 PM  wrote:

> Thanks Leon,
>
> That fixed it, now updated to V339 on my desktop computer 😉
>
> Cheers, Ian
>
> -Original Message-
> From: LegacyUserGroup  On Behalf
> Of Leon Chapman
> Sent: Thursday, January 23, 2020 1:52 PM
> To: Legacy User Group 
> Subject: Re: [LegacyUG] Announcement from the staff
>
> If you disable Data Protector in antivirus settings of Norton, then
> install Legacy works just fine.  You can then turn on Norton Data Protector
> after the install.
>
> Happy Holidays!
>
> Chap
> ¯\_(ツ)_/¯
>
>
> Sent from my iPad
> Leon Chapman
> chap...@gmail.com
> ⛳
>
>
> > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
> >
> > Tried to install on my desktop computer:
> >
> > I disabled Norton but each time I attempted update/install it Blocked
> > a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55
> etc.
> > "Suspicious process attempted to open a file protected by Data
> > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
> >
> > This file is not on either Desktop or laptop - I have just carried out
> > a full virus scan - no issues.
> >
> > Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL.
> > The specified module could not be found.
> >
> > File is located at: C:\WINDOWS\System32
> >
> > Downloaded latest Legacy free Version and had the same issue when
> > trying to install.
> >
> > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and
> > Legacy Deluxe
> >
> > Not good if I can't use Legacy after Jan 26, 2020.
> >
> > 
> > Installed on Laptop.
> > Disabled Norton and tried updated on my laptop, which is also Windows
> > 10 64 bit Updated to Windows 10 version 1809 and dll file is also
> located at:
> > C:\WINDOWS\System32 - installed no problem!!!
> > I have just installed Update Windows 10 version 1909 and Deluxe Legacy
> > 9
> > V339 is working fine.
> >
> > Spent all morning on this and still unable to install on my desktop.
> >
> >
> > Ian Hocking
> > Christchurch
> > New Zealand
> >
> > -Original Message-
> > From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com>
> > On Behalf Of Michele Lewis
> > Sent: Thursday, January 23, 2020 7:34 AM
> > To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
> > Subject: [LegacyUG] Announcement from the staff
> >
> > ANNOUNCEMENT:
> >
> > We just released an update that is a priority. This update has our new
> > Windows security certificates which will be good for 3 years. Please
> > update before January 26, 2020.
> >
> > If you are a Legacy Deluxe user you can update via the Legacy home
> > tab. If you are a free standard version user you can update here:
> >
> > https://legacyfamilytree.com/DownloadUpdate.asp
> >
> > You can also see the complete Revision List for this update here:
> > https://legacyfamilytree.com/RevisionHistory9.asp
> >
> >
> > Michele Simmons Lewis, CGR
> > Legacy Educator
> > Legacy Family Tree/MyHeritage
> > mailto:mich...@legacyfamilytree.com
> > http://www.legacyfamilytree.com
> >
> >
> >
> >
> > --
> >
> > LegacyUserGroup mailing list
> > mailto:LegacyUserGroup@legacyusers.com
> > To manage your subscription and unsubscribe
> > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> > m
> > Archives at:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> >
> >
> > --
> >
> > LegacyUserGroup mailing list
> > LegacyUserGroup@legacyusers.com
> > To manage your subscription and unsubscribe
> > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> > m
> > Archives at:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Announcement from the staff

[irhocking]

Thanks Leon,

That fixed it, now updated to V339 on my desktop computer 😉

Cheers, Ian

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Leon Chapman
Sent: Thursday, January 23, 2020 1:52 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

If you disable Data Protector in antivirus settings of Norton, then install 
Legacy works just fine.  You can then turn on Norton Data Protector after the 
install.

Happy Holidays!

Chap
¯\_(ツ)_/¯


Sent from my iPad
Leon Chapman
chap...@gmail.com
⛳


> On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
> 
> Tried to install on my desktop computer:
> 
> I disabled Norton but each time I attempted update/install it Blocked 
> a .tmp file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc.
> "Suspicious process attempted to open a file protected by Data 
> Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
> 
> This file is not on either Desktop or laptop - I have just carried out 
> a full virus scan - no issues.
> 
> Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. 
> The specified module could not be found.
> 
> File is located at: C:\WINDOWS\System32
> 
> Downloaded latest Legacy free Version and had the same issue when 
> trying to install.
> 
> I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and 
> Legacy Deluxe
> 
> Not good if I can't use Legacy after Jan 26, 2020.
> 
> 
> Installed on Laptop.
> Disabled Norton and tried updated on my laptop, which is also Windows 
> 10 64 bit Updated to Windows 10 version 1809 and dll file is also located at:
> C:\WINDOWS\System32 - installed no problem!!!
> I have just installed Update Windows 10 version 1909 and Deluxe Legacy 
> 9
> V339 is working fine.
> 
> Spent all morning on this and still unable to install on my desktop.
> 
> 
> Ian Hocking
> Christchurch
> New Zealand
> 
> -Original Message-
> From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com> 
> On Behalf Of Michele Lewis
> Sent: Thursday, January 23, 2020 7:34 AM
> To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
> Subject: [LegacyUG] Announcement from the staff
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new 
> Windows security certificates which will be good for 3 years. Please 
> update before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home 
> tab. If you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mailto:mich...@legacyfamilytree.com  
> http://www.legacyfamilytree.com   
> 
> 
> 
> 
> --
> 
> LegacyUserGroup mailing list
> mailto:LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> m
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> 
> 
> --
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.co
> m
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

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Re: [LegacyUG] Announcement from the staff

[Leon Chapman]

If you disable Data Protector in antivirus settings of Norton, then install 
Legacy works just fine.  You can then turn on Norton Data Protector after the 
install.

Happy Holidays!

Chap
¯\_(ツ)_/¯


Sent from my iPad
Leon Chapman
chap...@gmail.com
⛳


> On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz wrote:
> 
> Tried to install on my desktop computer:
> 
> I disabled Norton but each time I attempted update/install it Blocked a .tmp
> file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc.
> "Suspicious process attempted to open a file protected by Data Protector -
> target C:Windows\SysWOW64\GLBSINST.%$D"
> 
> This file is not on either Desktop or laptop - I have just carried out a
> full virus scan - no issues. 
> 
> Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. The
> specified module could not be found.
> 
> File is located at: C:\WINDOWS\System32
> 
> Downloaded latest Legacy free Version and had the same issue when trying to
> install.
> 
> I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and Legacy
> Deluxe
> 
> Not good if I can't use Legacy after Jan 26, 2020.
> 
> 
> Installed on Laptop.
> Disabled Norton and tried updated on my laptop, which is also Windows 10 64
> bit Updated to Windows 10 version 1809 and dll file is also located at:
> C:\WINDOWS\System32 - installed no problem!!!
> I have just installed Update Windows 10 version 1909 and Deluxe Legacy 9
> V339 is working fine.
> 
> Spent all morning on this and still unable to install on my desktop.
> 
> 
> Ian Hocking
> Christchurch
> New Zealand
> 
> -Original Message-
> From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com> On
> Behalf Of Michele Lewis
> Sent: Thursday, January 23, 2020 7:34 AM
> To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
> Subject: [LegacyUG] Announcement from the staff
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mailto:mich...@legacyfamilytree.com  
> http://www.legacyfamilytree.com   
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> mailto:LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
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Re: [LegacyUG] Announcement from the staff

[irhocking]

Tried to install on my desktop computer:

I disabled Norton but each time I attempted update/install it Blocked a .tmp
file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc.
"Suspicious process attempted to open a file protected by Data Protector -
target C:Windows\SysWOW64\GLBSINST.%$D"

This file is not on either Desktop or laptop - I have just carried out a
full virus scan - no issues. 

Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. The
specified module could not be found.

File is located at: C:\WINDOWS\System32

Downloaded latest Legacy free Version and had the same issue when trying to
install.

I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and Legacy
Deluxe

Not good if I can't use Legacy after Jan 26, 2020.


Installed on Laptop.
Disabled Norton and tried updated on my laptop, which is also Windows 10 64
bit Updated to Windows 10 version 1809 and dll file is also located at:
C:\WINDOWS\System32 - installed no problem!!!
I have just installed Update Windows 10 version 1909 and Deluxe Legacy 9
V339 is working fine.

Spent all morning on this and still unable to install on my desktop.


Ian Hocking
Christchurch
New Zealand

-Original Message-
From: LegacyUserGroup <mailto:legacyusergroup-boun...@legacyusers.com> On
Behalf Of Michele Lewis
Sent: Thursday, January 23, 2020 7:34 AM
To: Legacy User Group <mailto:legacyusergroup@legacyusers.com>
Subject: [LegacyUG] Announcement from the staff

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mailto:mich...@legacyfamilytree.com  
http://www.legacyfamilytree.com   




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Re: [LegacyUG] Announcement from the staff

[Monique Riley]

I tried this and can't get past the safe mode password screen and now I'm 
stuck. Seriously, can't get in or out of my computer. On phone with Acer 
support now. Microsoft is next on my list.
Not good!

Monique A. Riley, AG®


From: LegacyUserGroup  on behalf of 
Michele Lewis 
Sent: Wednesday, January 22, 2020 4:41:21 PM
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff


Here is the answer to the User32.dll error



http://support.legacyfamilytree.com/article/AA-00341



Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com<mailto:mich...@legacyfamilytree.com>

www.legacyfamilytree.com<http://www.legacyfamilytree.com/>





From: LegacyUserGroup  On Behalf Of 
Ronald Plaisted
Sent: Wednesday, January 22, 2020 6:38 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff



Now I get this error msg when I try to install



On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall 
mailto:lavernh...@gmail.com>> wrote:

I have the same questions as Jenny Goldsworthy posted. I am on Legacy Deluxe v8 
and have the last build.  What's going to happen if we do not update by 1/26?

Thanks,

Lavern Hall







On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy 
mailto:jenny.goldswor...@xtra.co.nz>> wrote:

RE: the announcement about updating before 26 January 2020.
Does this only apply to Legacy 9?
Or is it for all the previous versions too?
I am still using Legacy 8 paid version.
Thanks
Jen

> On 23 January 2020 at 07:33 Michele Lewis 
> mailto:mich...@legacyfamilytree.com>> wrote:
>
>
> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com<mailto:mich...@legacyfamilytree.com>
> www.legacyfamilytree.com<http://www.legacyfamilytree.com>
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com>
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
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Re: [LegacyUG] Announcement from the staff

[Michele Lewis]

Here is the answer to the User32.dll error

 

http://support.legacyfamilytree.com/article/AA-00341

 

Michele Simmons Lewis, CG®

Legacy Educator

Legacy Family Tree/MyHeritage

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com 

 <http://www.legacyfamilytree.com/> www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of 
Ronald Plaisted
Sent: Wednesday, January 22, 2020 6:38 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

 

Now I get this error msg when I try to install

 

On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall mailto:lavernh...@gmail.com> > wrote:

I have the same questions as Jenny Goldsworthy posted. I am on Legacy Deluxe v8 
and have the last build.  What's going to happen if we do not update by 1/26? 

Thanks,

Lavern Hall

 



 



 

On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy mailto:jenny.goldswor...@xtra.co.nz> > wrote:

RE: the announcement about updating before 26 January 2020.
Does this only apply to Legacy 9?
Or is it for all the previous versions too? 
I am still using Legacy 8 paid version.
Thanks
Jen

> On 23 January 2020 at 07:33 Michele Lewis  <mailto:mich...@legacyfamilytree.com> > wrote:
> 
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>   
> www.legacyfamilytree.com <http://www.legacyfamilytree.com>
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com <mailto:LegacyUserGroup@legacyusers.com> 
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
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Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

Now I get this error msg when I try to install

On Wed, Jan 22, 2020 at 4:29 PM Lavern Hall  wrote:

> I have the same questions as Jenny Goldsworthy posted. I am on Legacy
> Deluxe v8 and have the last build.  What's going to happen if we do not
> update by 1/26?
> Thanks,
> Lavern Hall
>
>
>
> On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy <
> jenny.goldswor...@xtra.co.nz> wrote:
>
>> RE: the announcement about updating before 26 January 2020.
>> Does this only apply to Legacy 9?
>> Or is it for all the previous versions too?
>> I am still using Legacy 8 paid version.
>> Thanks
>> Jen
>>
>> > On 23 January 2020 at 07:33 Michele Lewis 
>> wrote:
>> >
>> >
>> > ANNOUNCEMENT:
>> >
>> > We just released an update that is a priority. This update has our new
>> > Windows security certificates which will be good for 3 years. Please
>> update
>> > before January 26, 2020.
>> >
>> > If you are a Legacy Deluxe user you can update via the Legacy home tab.
>> If
>> > you are a free standard version user you can update here:
>> >
>> > https://legacyfamilytree.com/DownloadUpdate.asp
>> >
>> > You can also see the complete Revision List for this update here:
>> > https://legacyfamilytree.com/RevisionHistory9.asp
>> >
>> >
>> > Michele Simmons Lewis, CGR
>> > Legacy Educator
>> > Legacy Family Tree/MyHeritage
>> > mich...@legacyfamilytree.com
>> > www.legacyfamilytree.com
>> >
>> >
>> >
>> >
>> > --
>> >
>> > LegacyUserGroup mailing list
>> > LegacyUserGroup@legacyusers.com
>> > To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> > Archives at:
>> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
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Re: [LegacyUG] Announcement from the staff

[Lavern Hall]

I have the same questions as Jenny Goldsworthy posted. I am on Legacy
Deluxe v8 and have the last build.  What's going to happen if we do not
update by 1/26?
Thanks,
Lavern Hall



On Wed, Jan 22, 2020 at 6:23 PM Jenny Goldsworthy <
jenny.goldswor...@xtra.co.nz> wrote:

> RE: the announcement about updating before 26 January 2020.
> Does this only apply to Legacy 9?
> Or is it for all the previous versions too?
> I am still using Legacy 8 paid version.
> Thanks
> Jen
>
> > On 23 January 2020 at 07:33 Michele Lewis 
> wrote:
> >
> >
> > ANNOUNCEMENT:
> >
> > We just released an update that is a priority. This update has our new
> > Windows security certificates which will be good for 3 years. Please
> update
> > before January 26, 2020.
> >
> > If you are a Legacy Deluxe user you can update via the Legacy home tab.
> If
> > you are a free standard version user you can update here:
> >
> > https://legacyfamilytree.com/DownloadUpdate.asp
> >
> > You can also see the complete Revision List for this update here:
> > https://legacyfamilytree.com/RevisionHistory9.asp
> >
> >
> > Michele Simmons Lewis, CGR
> > Legacy Educator
> > Legacy Family Tree/MyHeritage
> > mich...@legacyfamilytree.com
> > www.legacyfamilytree.com
> >
> >
> >
> >
> > --
> >
> > LegacyUserGroup mailing list
> > LegacyUserGroup@legacyusers.com
> > To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> > Archives at:
> > http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> --
>
> LegacyUserGroup mailing list
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> To manage your subscription and unsubscribe
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>
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Re: [LegacyUG] Announcement from the staff

[Jenny Goldsworthy]

RE: the announcement about updating before 26 January 2020.
Does this only apply to Legacy 9?
Or is it for all the previous versions too? 
I am still using Legacy 8 paid version.
Thanks
Jen

> On 23 January 2020 at 07:33 Michele Lewis  
> wrote:
> 
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com  
> www.legacyfamilytree.com   
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
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Re: [LegacyUG] Announcement from the staff

[Jack Earnshaw]

Went to the Legacy web site and downloaded the update. Windows wouldn't run
it as was blocked by Windows Defender. Managed to override this by "run
anyway". Updated OK, but won't allow any access to the internet when
running. Presumably there is a setting in Windows Defender that needs to be
altered. Tried a couple of them but these haven't cured it.
Any ideas?
Jack

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Jack Earnshaw
Sent: 22 January 2020 22:48
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff

I can't "check for updates" as the program says I am not connected to the
internet. Same for Legacy News on the home page. I am connected and even
restarted my machine in case there was a glitch. Is there a problem at the
Legacy end?

Jack




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Re: [LegacyUG] Announcement from the staff

[Jack Earnshaw]

I can't "check for updates" as the program says I am not connected to the
internet. Same for Legacy News on the home page. I am connected and even
restarted my machine in case there was a glitch. Is there a problem at the
Legacy end?

Jack

-Original Message-
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On
Behalf Of Michele Lewis
Sent: 22 January 2020 18:34
To: Legacy User Group 
Subject: [LegacyUG] Announcement from the staff

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




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Re: [LegacyUG] Announcement from the staff

[Michele Morrison]

Could Michele Lewis please answer?
TIA.

On Thu, 23 Jan 2020 at 8:45 am, Michele Morrison 
wrote:

> I have downloaded the Deluxe update but it is not in my downloads folder.
> Once downloaded, do I need to 'run' it?  If I don't, is there anything
> further I need to do.
> Thank you.
>
> *Michele*
>
>
>
>
>
> On Thu, 23 Jan 2020 at 07:12, sarah hughes  wrote:
>
>> My AVG anti-virus made me wait while they checked it out, but they came
>> back and said it was kosher.
>>
>> On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted <
>> cornvillescrol...@gmail.com> wrote:
>>
>>>  Thank you.
>>>
>>>
>>>
>>> On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis <
>>> mich...@legacyfamilytree.com> wrote:
>>>
 Some anti-viruses are very aggressive when it comes to new
 certificates. They won’t allow an install until a certain number of
 downloads have already taken place. You will have to disable Norton just
 long enough to get the download on your computer and then crank it right
 back up.

 On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted <
 cornvillescrol...@gmail.com> wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home
>> tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
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> Archives at:
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>
 --
 Michele Simmons Lewis, CG®
 Legacy Educator
 Legacy Family Tree/MyHeritage
 mich...@legacyfamilytree.com
 https://legacyfamilytree.com

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>>> --
>>>
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>>> Archives at:
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>>>
>> --
>>
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>> To manage your subscription and unsubscribe
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>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
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Re: [LegacyUG] Announcement from the staff

[Chris Hill]

Well my copy of Norton had no issues with the auto-update from the Legacy
program.

Regards

Chris

>From my Motorola G6+

On Wed, 22 Jan 2020, 19:57 Ronald Plaisted, 
wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
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Re: [LegacyUG] Announcement from the staff

[Ronald Bernier via LegacyUserGroup]

The information I read is that if you don’t update before 1/26, after that date 
Legacy will not open until you do run the update.

Sent from ProtonMail Mobile

On Wed, Jan 22, 2020 at 5:11 PM, STEPHEN GRAHAM  
wrote:

> What happens after 01/26/20? Can't update at this time.
>
>> On January 22, 2020 at 10:33 AM Michele Lewis  
>> wrote:
>>
>>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe 
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Announcement from the staff

[STEPHEN GRAHAM]

What happens after 01/26/20? Can't update at this time.

> On January 22, 2020 at 10:33 AM Michele Lewis  
> wrote:
> 
> 
> ANNOUNCEMENT:
> 
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
> 
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
> 
> https://legacyfamilytree.com/DownloadUpdate.asp 
> 
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp 
> 
> 
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com  
> www.legacyfamilytree.com   
> 
> 
> 
> 
> -- 
> 
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe 
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/

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Re: [LegacyUG] Announcement from the staff

[Jennie Matheson]

No problems here with Norton security

Jennie

On Thu, Jan 23, 2020 at 6:57 AM Ronald Plaisted 
wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
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> To manage your subscription and unsubscribe
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Re: [LegacyUG] Announcement from the staff

[Michele Morrison]

I have downloaded the Deluxe update but it is not in my downloads folder.
Once downloaded, do I need to 'run' it?  If I don't, is there anything
further I need to do.
Thank you.

*Michele*





On Thu, 23 Jan 2020 at 07:12, sarah hughes  wrote:

> My AVG anti-virus made me wait while they checked it out, but they came
> back and said it was kosher.
>
> On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted 
> wrote:
>
>>  Thank you.
>>
>>
>>
>> On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis <
>> mich...@legacyfamilytree.com> wrote:
>>
>>> Some anti-viruses are very aggressive when it comes to new certificates.
>>> They won’t allow an install until a certain number of downloads have
>>> already taken place. You will have to disable Norton just long enough to
>>> get the download on your computer and then crank it right back up.
>>>
>>> On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted <
>>> cornvillescrol...@gmail.com> wrote:
>>>
 My norton security will not let me install this update

 On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
 mich...@legacyfamilytree.com> wrote:

> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please
> update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home
> tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
 --

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 Archives at:
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>>> --
>>> Michele Simmons Lewis, CG®
>>> Legacy Educator
>>> Legacy Family Tree/MyHeritage
>>> mich...@legacyfamilytree.com
>>> https://legacyfamilytree.com
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
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> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
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Re: [LegacyUG] Announcement from the staff

[sarah hughes]

My AVG anti-virus made me wait while they checked it out, but they came
back and said it was kosher.

On Wed, 22 Jan 2020 at 20:04, Ronald Plaisted 
wrote:

>  Thank you.
>
>
>
> On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> Some anti-viruses are very aggressive when it comes to new certificates.
>> They won’t allow an install until a certain number of downloads have
>> already taken place. You will have to disable Norton just long enough to
>> get the download on your computer and then crank it right back up.
>>
>> On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted <
>> cornvillescrol...@gmail.com> wrote:
>>
>>> My norton security will not let me install this update
>>>
>>> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
>>> mich...@legacyfamilytree.com> wrote:
>>>
 ANNOUNCEMENT:

 We just released an update that is a priority. This update has our new
 Windows security certificates which will be good for 3 years. Please
 update
 before January 26, 2020.

 If you are a Legacy Deluxe user you can update via the Legacy home tab.
 If
 you are a free standard version user you can update here:

 https://legacyfamilytree.com/DownloadUpdate.asp

 You can also see the complete Revision List for this update here:
 https://legacyfamilytree.com/RevisionHistory9.asp


 Michele Simmons Lewis, CGR
 Legacy Educator
 Legacy Family Tree/MyHeritage
 mich...@legacyfamilytree.com
 www.legacyfamilytree.com




 --

 LegacyUserGroup mailing list
 LegacyUserGroup@legacyusers.com
 To manage your subscription and unsubscribe
 http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
 Archives at:
 http://www.mail-archive.com/legacyusergroup@legacyusers.com/

>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>> Michele Simmons Lewis, CG®
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> https://legacyfamilytree.com
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
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> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

 Thank you.



On Wed, Jan 22, 2020 at 1:02 PM Michele Lewis 
wrote:

> Some anti-viruses are very aggressive when it comes to new certificates.
> They won’t allow an install until a certain number of downloads have
> already taken place. You will have to disable Norton just long enough to
> get the download on your computer and then crank it right back up.
>
> On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted 
> wrote:
>
>> My norton security will not let me install this update
>>
>> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
>> mich...@legacyfamilytree.com> wrote:
>>
>>> ANNOUNCEMENT:
>>>
>>> We just released an update that is a priority. This update has our new
>>> Windows security certificates which will be good for 3 years. Please
>>> update
>>> before January 26, 2020.
>>>
>>> If you are a Legacy Deluxe user you can update via the Legacy home tab.
>>> If
>>> you are a free standard version user you can update here:
>>>
>>> https://legacyfamilytree.com/DownloadUpdate.asp
>>>
>>> You can also see the complete Revision List for this update here:
>>> https://legacyfamilytree.com/RevisionHistory9.asp
>>>
>>>
>>> Michele Simmons Lewis, CGR
>>> Legacy Educator
>>> Legacy Family Tree/MyHeritage
>>> mich...@legacyfamilytree.com
>>> www.legacyfamilytree.com
>>>
>>>
>>>
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
>>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
> Michele Simmons Lewis, CG®
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> https://legacyfamilytree.com
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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Re: [LegacyUG] Announcement from the staff

[Michele Lewis]

Some anti-viruses are very aggressive when it comes to new certificates.
They won’t allow an install until a certain number of downloads have
already taken place. You will have to disable Norton just long enough to
get the download on your computer and then crank it right back up.

On Wed, Jan 22, 2020 at 14:57 Ronald Plaisted 
wrote:

> My norton security will not let me install this update
>
> On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> ANNOUNCEMENT:
>>
>> We just released an update that is a priority. This update has our new
>> Windows security certificates which will be good for 3 years. Please
>> update
>> before January 26, 2020.
>>
>> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
>> you are a free standard version user you can update here:
>>
>> https://legacyfamilytree.com/DownloadUpdate.asp
>>
>> You can also see the complete Revision List for this update here:
>> https://legacyfamilytree.com/RevisionHistory9.asp
>>
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
https://legacyfamilytree.com
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Re: [LegacyUG] Announcement from the staff

[Ronald Plaisted]

My norton security will not let me install this update

On Wed, Jan 22, 2020 at 11:34 AM Michele Lewis 
wrote:

> ANNOUNCEMENT:
>
> We just released an update that is a priority. This update has our new
> Windows security certificates which will be good for 3 years. Please update
> before January 26, 2020.
>
> If you are a Legacy Deluxe user you can update via the Legacy home tab. If
> you are a free standard version user you can update here:
>
> https://legacyfamilytree.com/DownloadUpdate.asp
>
> You can also see the complete Revision List for this update here:
> https://legacyfamilytree.com/RevisionHistory9.asp
>
>
> Michele Simmons Lewis, CGR
> Legacy Educator
> Legacy Family Tree/MyHeritage
> mich...@legacyfamilytree.com
> www.legacyfamilytree.com
>
>
>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
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[LegacyUG] Announcement from the staff

[Michele Lewis]

ANNOUNCEMENT:

We just released an update that is a priority. This update has our new
Windows security certificates which will be good for 3 years. Please update
before January 26, 2020.

If you are a Legacy Deluxe user you can update via the Legacy home tab. If
you are a free standard version user you can update here:

https://legacyfamilytree.com/DownloadUpdate.asp 

You can also see the complete Revision List for this update here:
https://legacyfamilytree.com/RevisionHistory9.asp 


Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




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Re: [LegacyUG] Announcement from the staff

[Gene Young]

A quick search shows:
"Q: I use Gmail/Googlemail, but when I send a message to a list that I am 
subscribed to I never get a copy back.

"A: There is a problem with gmail/googlemail - when you send a message to a mailing list, 
any mailing list, gmail doesn't show you your own message as it comes back from the list. 
Everybody else sees it, even other gmail users, but not you. And replies to your message will 
be threaded with your post as you sent it, not as it came back (ie without list headers, 
subject tags or footers). This is a "feature" of gmail, and there is nothing you or 
the list administrator can do about it.

"If your list has archives that you can check, you can at least see whether or not 
your message got posted to the list. "

Strictly a gmail issue when sending to mailing lists.


On 5/16/2019 12:07 PM, Pete wrote:

This is not a GMAIL issue.

ALL major mail systems are based on a defined standard (Simple Mail Transport 
Protocol), and have the ability to request a return.  The issue is wither or 
not you have set the automatic option, on your email account.  You first need 
to check your options on your account.  If you have not set the correct option, 
you will not get an automatic copy for EVERY message you send.  Check with your 
provider if you REALLY want this option set for all emails you send.

If you only want a return form selected emails, try using the appropriate SMTP delivery 
codes, usually "CC" (Carbon Copy).

Pete

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Jenny M Benson
Sent: Thursday, May 16, 2019 11:48 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Announcement from the staff

On 16-May-19 03:06 PM, dwq...@gmail.com wrote:

Thank you for the reply message because I never receive copies of my
email to the legacyusergroup.  Is that true for everyone?

No, because I am not using Gmail.  I think it is Gmail that doesn't send
you back your own posts.




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Re: [LegacyUG] Announcement from the staff

[Pete]

This is not a GMAIL issue.

ALL major mail systems are based on a defined standard (Simple Mail Transport 
Protocol), and have the ability to request a return.  The issue is wither or 
not you have set the automatic option, on your email account.  You first need 
to check your options on your account.  If you have not set the correct option, 
you will not get an automatic copy for EVERY message you send.  Check with your 
provider if you REALLY want this option set for all emails you send.

If you only want a return form selected emails, try using the appropriate SMTP 
delivery codes, usually "CC" (Carbon Copy).

Pete

-Original Message-
From: LegacyUserGroup  On Behalf Of 
Jenny M Benson
Sent: Thursday, May 16, 2019 11:48 AM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Announcement from the staff

On 16-May-19 03:06 PM, dwq...@gmail.com wrote:
> Thank you for the reply message because I never receive copies of my 
> email to the legacyusergroup.  Is that true for everyone?

No, because I am not using Gmail.  I think it is Gmail that doesn't send 
you back your own posts.

-- 
Jenny M Benson
http://jennygenes.blogspot.co.uk/

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Re: [LegacyUG] Announcement from the staff

[Jenny M Benson]

On 16-May-19 03:06 PM, dwq...@gmail.com wrote:
Thank you for the reply message because I never receive copies of my 
email to the legacyusergroup.  Is that true for everyone?


No, because I am not using Gmail.  I think it is Gmail that doesn't send 
you back your own posts.


--
Jenny M Benson
http://jennygenes.blogspot.co.uk/

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Re: [LegacyUG] Announcement from the staff

[Chris Hill]

Hi

Yes, or NO, I generally don't get my own posts backs, though it did 
a couple of months ago.


Regards

Chris

-- Original Message --
From: dwq...@gmail.com
To: "Legacy User Group" 
Sent: 16/05/2019 15:06:35
Subject: Re: [LegacyUG] Announcement from the staff

Thank you for the reply message because I never receive copies of my 
email to the legacyusergroup.  Is that true for everyone?




Don Quigley

1207 Huntington Lane

Safety Harbor, FL 34695

(H) 727-330-7030

(M) 925-367-5609

dwq...@gmail.com



From: LegacyUserGroup  On 
Behalf Of weaversg

Sent: Thursday, May 16, 2019 12:30 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff



Yes, this came through. I'm not an admin.







Sent from my Samsung Galaxy smartphone.



 Original message 

From: dwq...@gmail.com

Date: 5/15/19 4:23 PM (GMT-06:00)

To: 'Legacy User Group' 

Subject: Re: [LegacyUG] Announcement from the staff



Test to see if my emails will go through

Donald Quigley
Safety Harbor, FL
Quigley Doyle Family Tree



-Original Message-
From: LegacyUserGroup  On 
Behalf Of

Michele Lewis
Sent: Friday, May 10, 2019 9:01 AM
To: Legacy User Group 
Subject: [LegacyUG] Announcement from the staff

If you send an email to this list that is "too large" the email will be
rejected and go into a holding queue. I am sent a notification and then 
I go

in and clear it out. I don't read these I just delete them.

So what will cause an email to be too large?

1) If you are not sending your emails in plain text and your email has 
too

much HTML coding it will be rejected
2) If you have included attachments or you have embedded images into 
the

email (attachments and embedded images are a no no on the list

Why is this? We have people that are subscribed to this list that are 
on
dial up (yes it still exists), limited plans/metered connections. 
Keeping
the emails in plain text and with no attachments or embedded images 
makes it

so that they can enjoy the mailing list without taking forever for the
emails to load or taking away from their limited connection. Also, 
computer

viruses are commonly attached to image files sent via email.

If you sent a message and it never appears then I might have deleted it
because it got flagged.

If you want to have more flexibility then I invite you to join our 
Facebook
Group. We have members there that don't use FB for anything else so 
they
have their privacy settings ramped up and they accept no friend 
requests.

Works like a charm. I know that there are some of you that say you will
never get on FB and that is fine. All I am saying is that we have to 
keep
this email list on plain text with no attachments or embedded images so 
that
those people who have no other choice have a forum to connect with 
other

users and so that you don't inadvertently pick up a virus or malware.

https://www.facebook.com/groups/LegacyUserGroup/



Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
www.legacyfamilytree.com




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Re: [LegacyUG] Announcement from the staff

[dwqusc]

Thank you for the reply message because I never receive copies of my email to 
the legacyusergroup.  Is that true for everyone?

 

Don Quigley

1207 Huntington Lane

Safety Harbor, FL 34695

(H) 727-330-7030

(M) 925-367-5609

dwq...@gmail.com <mailto:dwq...@gmail.com> 

 

From: LegacyUserGroup  On Behalf Of 
weaversg
Sent: Thursday, May 16, 2019 12:30 AM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff

 

Yes, this came through. I'm not an admin. 

 

 

 

Sent from my Samsung Galaxy smartphone.

 

 Original message 

From: dwq...@gmail.com <mailto:dwq...@gmail.com>  

Date: 5/15/19 4:23 PM (GMT-06:00) 

To: 'Legacy User Group' mailto:legacyusergroup@legacyusers.com> > 

Subject: Re: [LegacyUG] Announcement from the staff 

 

Test to see if my emails will go through

Donald Quigley
Safety Harbor, FL
Quigley Doyle Family Tree



-Original Message-
From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of
Michele Lewis
Sent: Friday, May 10, 2019 9:01 AM
To: Legacy User Group mailto:legacyusergroup@legacyusers.com> >
Subject: [LegacyUG] Announcement from the staff

If you send an email to this list that is "too large" the email will be
rejected and go into a holding queue. I am sent a notification and then I go
in and clear it out. I don't read these I just delete them. 

So what will cause an email to be too large? 

1) If you are not sending your emails in plain text and your email has too
much HTML coding it will be rejected
2) If you have included attachments or you have embedded images into the
email (attachments and embedded images are a no no on the list

Why is this? We have people that are subscribed to this list that are on
dial up (yes it still exists), limited plans/metered connections. Keeping
the emails in plain text and with no attachments or embedded images makes it
so that they can enjoy the mailing list without taking forever for the
emails to load or taking away from their limited connection. Also, computer
viruses are commonly attached to image files sent via email.

If you sent a message and it never appears then I might have deleted it
because it got flagged.

If you want to have more flexibility then I invite you to join our Facebook
Group. We have members there that don't use FB for anything else so they
have their privacy settings ramped up and they accept no friend requests.
Works like a charm. I know that there are some of you that say you will
never get on FB and that is fine. All I am saying is that we have to keep
this email list on plain text with no attachments or embedded images so that
those people who have no other choice have a forum to connect with other
users and so that you don't inadvertently pick up a virus or malware.

https://www.facebook.com/groups/LegacyUserGroup/  



Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>   
www.legacyfamilytree.com <http://www.legacyfamilytree.com>




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Re: [LegacyUG] Announcement from the staff

[weaversg]

Yes, this came through. I'm not an admin. Sent from my Samsung Galaxy 
smartphone.
 Original message From: dwq...@gmail.com Date: 5/15/19  4:23 PM 
 (GMT-06:00) To: 'Legacy User Group'  Subject: 
Re: [LegacyUG] Announcement from the staff Test to see if my emails will go 
throughDonald QuigleySafety Harbor, FLQuigley Doyle Family Tree-Original 
Message-From: LegacyUserGroup  On 
Behalf OfMichele LewisSent: Friday, May 10, 2019 9:01 AMTo: Legacy User Group 
Subject: [LegacyUG] Announcement from the 
staffIf you send an email to this list that is "too large" the email will 
berejected and go into a holding queue. I am sent a notification and then I 
goin and clear it out. I don't read these I just delete them. So what will 
cause an email to be too large? 1) If you are not sending your emails in plain 
text and your email has toomuch HTML coding it will be rejected2) If you have 
included attachments or you have embedded images into theemail (attachments and 
embedded images are a no no on the listWhy is this? We have people that are 
subscribed to this list that are ondial up (yes it still exists), limited 
plans/metered connections. Keepingthe emails in plain text and with no 
attachments or embedded images makes itso that they can enjoy the mailing list 
without taking forever for theemails to load or taking away from their limited 
connection. Also, computerviruses are commonly attached to image files sent via 
email.If you sent a message and it never appears then I might have deleted 
itbecause it got flagged.If you want to have more flexibility then I invite you 
to join our FacebookGroup. We have members there that don't use FB for anything 
else so theyhave their privacy settings ramped up and they accept no friend 
requests.Works like a charm. I know that there are some of you that say you 
willnever get on FB and that is fine. All I am saying is that we have to 
keepthis email list on plain text with no attachments or embedded images so 
thatthose people who have no other choice have a forum to connect with 
otherusers and so that you don't inadvertently pick up a virus or 
malware.https://www.facebook.com/groups/LegacyUserGroup/  Michele Simmons 
Lewis, CGRLegacy EducatorLegacy Family 
Tree/myheritagemich...@legacyfamilytree.com  www.legacyfamilytree.com   -- 
LegacyUserGroup mailing listLegacyUserGroup@legacyusers.comTo manage your 
subscription and 
unsubscribehttp://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.comArchives
 at:http://www.mail-archive.com/legacyusergroup@legacyusers.com/-- 
LegacyUserGroup mailing listLegacyUserGroup@legacyusers.comTo manage your 
subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.comArchives 
at:http://www.mail-archive.com/legacyusergroup@legacyusers.com/-- 

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Re: [LegacyUG] Announcement from the staff

[dwqusc]

Test to see if my emails will go through

Donald Quigley
Safety Harbor, FL
Quigley Doyle Family Tree



-Original Message-
From: LegacyUserGroup  On Behalf Of
Michele Lewis
Sent: Friday, May 10, 2019 9:01 AM
To: Legacy User Group 
Subject: [LegacyUG] Announcement from the staff

If you send an email to this list that is "too large" the email will be
rejected and go into a holding queue. I am sent a notification and then I go
in and clear it out. I don't read these I just delete them. 

So what will cause an email to be too large? 

1) If you are not sending your emails in plain text and your email has too
much HTML coding it will be rejected
2) If you have included attachments or you have embedded images into the
email (attachments and embedded images are a no no on the list

Why is this? We have people that are subscribed to this list that are on
dial up (yes it still exists), limited plans/metered connections. Keeping
the emails in plain text and with no attachments or embedded images makes it
so that they can enjoy the mailing list without taking forever for the
emails to load or taking away from their limited connection. Also, computer
viruses are commonly attached to image files sent via email.

If you sent a message and it never appears then I might have deleted it
because it got flagged.

If you want to have more flexibility then I invite you to join our Facebook
Group. We have members there that don't use FB for anything else so they
have their privacy settings ramped up and they accept no friend requests.
Works like a charm. I know that there are some of you that say you will
never get on FB and that is fine. All I am saying is that we have to keep
this email list on plain text with no attachments or embedded images so that
those people who have no other choice have a forum to connect with other
users and so that you don't inadvertently pick up a virus or malware.

https://www.facebook.com/groups/LegacyUserGroup/  



Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




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http://www.mail-archive.com/legacyusergroup@legacyusers.com/


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[LegacyUG] Announcement from the staff

[Michele Lewis]

If you send an email to this list that is "too large" the email will be
rejected and go into a holding queue. I am sent a notification and then I go
in and clear it out. I don't read these I just delete them. 

So what will cause an email to be too large? 

1) If you are not sending your emails in plain text and your email has too
much HTML coding it will be rejected
2) If you have included attachments or you have embedded images into the
email (attachments and embedded images are a no no on the list

Why is this? We have people that are subscribed to this list that are on
dial up (yes it still exists), limited plans/metered connections. Keeping
the emails in plain text and with no attachments or embedded images makes it
so that they can enjoy the mailing list without taking forever for the
emails to load or taking away from their limited connection. Also, computer
viruses are commonly attached to image files sent via email.

If you sent a message and it never appears then I might have deleted it
because it got flagged.

If you want to have more flexibility then I invite you to join our Facebook
Group. We have members there that don't use FB for anything else so they
have their privacy settings ramped up and they accept no friend requests.
Works like a charm. I know that there are some of you that say you will
never get on FB and that is fine. All I am saying is that we have to keep
this email list on plain text with no attachments or embedded images so that
those people who have no other choice have a forum to connect with other
users and so that you don't inadvertently pick up a virus or malware.

https://www.facebook.com/groups/LegacyUserGroup/  



Michele Simmons Lewis, CGR
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com  
www.legacyfamilytree.com   




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Re: [LegacyUG] Announcement from the staff Part II

[Michele Lewis]

Most certainly :)  

 

Michele Simmons Lewis, CGR

Legacy Family Tree/MyHeritage

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com 

 <http://www.legacyfamilytree.com/> www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of
Barbara Lewis
Sent: Tuesday, June 12, 2018 1:20 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff Part II

 

Thank you..so it's OK for me to download the .226 for general use?

Barbara

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Michele
Lewis
Sent: Tuesday, June 12, 2018 11:17 AM
To: 'Legacy User Group' mailto:legacyusergroup@legacyusers.com> >
Subject: Re: [LegacyUG] Announcement from the staff Part II

 

It doesn't matter which build of Legacy you are using. There error is coming
from the link between the Legacy News and Legacy itself.

 

 

Michele Simmons Lewis, CGR

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>  

www.legacyfamilytree.com <http://www.legacyfamilytree.com/>   

 

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Barbara
Lewis
Sent: Tuesday, June 12, 2018 1:15 PM
To: Legacy User Group mailto:legacyusergroup@legacyusers.com> >
Subject: Re: [LegacyUG] Announcement from the staff Part II

 

I haven't downloaded the .226 yet.should I wait?  Is this the version
that is having problems that Michelle is referring to?

Barbara

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Michele
Lewis
Sent: Tuesday, June 12, 2018 11:10 AM
To: 'Legacy User Group' mailto:legacyusergroup@legacyusers.com> >
Subject: [LegacyUG] Announcement from the staff Part II

 

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Re: [LegacyUG] Announcement from the staff Part II

[Barbara Lewis]

Thank you..so it's OK for me to download the .226 for general use?
Barbara

From: LegacyUserGroup  On Behalf Of 
Michele Lewis
Sent: Tuesday, June 12, 2018 11:17 AM
To: 'Legacy User Group' 
Subject: Re: [LegacyUG] Announcement from the staff Part II

It doesn't matter which build of Legacy you are using. There error is coming 
from the link between the Legacy News and Legacy itself.


Michele Simmons Lewis, CG(r)
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com<mailto:mich...@legacyfamilytree.com>
www.legacyfamilytree.com<http://www.legacyfamilytree.com/>


From: LegacyUserGroup 
mailto:legacyusergroup-boun...@legacyusers.com>>
 On Behalf Of Barbara Lewis
Sent: Tuesday, June 12, 2018 1:15 PM
To: Legacy User Group 
mailto:legacyusergroup@legacyusers.com>>
Subject: Re: [LegacyUG] Announcement from the staff Part II

I haven't downloaded the .226 yet.should I wait?  Is this the version that 
is having problems that Michelle is referring to?
Barbara

From: LegacyUserGroup 
mailto:legacyusergroup-boun...@legacyusers.com>>
 On Behalf Of Michele Lewis
Sent: Tuesday, June 12, 2018 11:10 AM
To: 'Legacy User Group' 
mailto:legacyusergroup@legacyusers.com>>
Subject: [LegacyUG] Announcement from the staff Part II

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Re: [LegacyUG] Announcement from the staff Part II

[Michele Lewis]

It doesn't matter which build of Legacy you are using. There error is coming
from the link between the Legacy News and Legacy itself.

 

 

Michele Simmons Lewis, CGR

Legacy Family Tree/MyHeritage

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com 

 <http://www.legacyfamilytree.com/> www.legacyfamilytree.com  

 

 

From: LegacyUserGroup  On Behalf Of
Barbara Lewis
Sent: Tuesday, June 12, 2018 1:15 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Announcement from the staff Part II

 

I haven't downloaded the .226 yet.should I wait?  Is this the version
that is having problems that Michelle is referring to?

Barbara

 

From: LegacyUserGroup mailto:legacyusergroup-boun...@legacyusers.com> > On Behalf Of Michele
Lewis
Sent: Tuesday, June 12, 2018 11:10 AM
To: 'Legacy User Group' 
Subject: [LegacyUG] Announcement from the staff Part II

 

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Re: [LegacyUG] Announcement from the staff Part II

[Barbara Lewis]

I haven't downloaded the .226 yet.should I wait?  Is this the version that 
is having problems that Michelle is referring to?
Barbara

From: LegacyUserGroup  On Behalf Of 
Michele Lewis
Sent: Tuesday, June 12, 2018 11:10 AM
To: 'Legacy User Group' 
Subject: [LegacyUG] Announcement from the staff Part II

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[LegacyUG] Announcement from the staff Part II

[Michele Lewis]

Here is a temporary fix you can do until we can fix it permanently. This
date error affects both Legacy FamilySearch and Legacy Charting (I only said
FamilySearch before). 

 

 

Please close Legacy and delete these files and then run Legacy Family Search
again.

Legacy FamilySearch

File name:

legfsnews.txt

Located:

"C:\Users\\Documents\Legacy Family Tree\Legacy FS"

Legacy Charting

file name:

chartnews.txt

Located:

"C:\Users\\Documents\Legacy Family Tree\LegacyCharting"

 

Michele Simmons Lewis, CGR

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com   

www.legacyfamilytree.com    

 

 

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[LegacyUG] Announcement from the staff

[Michele Lewis]

ANNOUNCEMENT - The weird date thing is back (date error when you open
FamilySearch). We now know what is causing it and the staff is actively
working on it to resolve it permanently. 

 

 

Michele Simmons Lewis, CGR

Legacy Family Tree/MyHeritage

mich...@legacyfamilytree.com   

www.legacyfamilytree.com    

 

 

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