paypal on a Mac

2023-08-17 Thread Lorie McCloud
the last couple times I tried to use Paypal on my Mac it showed me this message 
that said I didn’t have to log in because my device was recognized. then I 
couldn’t navigate at all. that was the only thing on the screen acording to vo. 
I know they prefer that we use the app and I often do but this happens when I’m 
on a site on my computer where I want to buy something. has anybody else had 
this experience? I tried to find the place in settings to un-do that setting 
where I didn’t have to log in thinking that might solve the problem but I 
couldn’t find it. suggestions.

thanks.
Lorie

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Re: PayPal on Mac safari

2023-05-12 Thread Terje Strømberg
Maybe you have a small message window open related to paypal. There should
be an keyboard command or two for open small windows. This is a moment
where it could be good to have keyboard commands on a number keyboard e.g.
Keyboard commands you usually do not use so often, therefore you may want
to put them on theese number keys, then you hold down vo or what have you,
and try hitting 1,2,3,4 etc and see if something happens. Sometimes it
works sometimes it dos not work.

Many thanks




man. 1. mai 2023 kl. 02:23 skrev Brad Snyder :

> I’ve never had a problem using Safari on my Mac with PayPal.
> Try using VO + CMD + J, to locate the submit payment button.
> If Safari keeps giving you problems, try using google Chrome to access
> PayPal.
>
> HTH.
>
> - Brad -
>
>
>
> On Apr 30, 2023, at 13:12, Herbie Allen  wrote:
>
> I find the app easier and a simpler layout.
>
> On Apr 30, 2023, at 12:21, Phil Halton  wrote:
>
> What the heck is wrong with PayPal using Safari on the Mac? I just sent
> the payment. Got all the way to the end, selecting the proper payment
> source, and there was no send button anywhere to be found. I had to cancel
> out of it and make the payment on my iPhone. At least there there is a send
> button. Any clue as to what’s wrong with PayPal? Any known workaround to
> this problem?
>
> Sent from my IPhone
>
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Re: PayPal on Mac safari

2023-04-30 Thread Brad Snyder
I’ve never had a problem using Safari on my Mac with PayPal.
Try using VO + CMD + J, to locate the submit payment button.
If Safari keeps giving you problems, try using google Chrome to access PayPal.

HTH.

- Brad -



On Apr 30, 2023, at 13:12, Herbie Allen  wrote:

I find the app easier and a simpler layout.

> On Apr 30, 2023, at 12:21, Phil Halton  wrote:
> 
> What the heck is wrong with PayPal using Safari on the Mac? I just sent the 
> payment. Got all the way to the end, selecting the proper payment source, and 
> there was no send button anywhere to be found. I had to cancel out of it and 
> make the payment on my iPhone. At least there there is a send button. Any 
> clue as to what’s wrong with PayPal? Any known workaround to this problem? 
> 
> Sent from my IPhone
> 
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Re: PayPal on Mac safari

2023-04-30 Thread Karen Lewellen

Yes!

Please do this.
Karen



On Sun, 30 Apr 2023, Dave Carlson wrote:


Give them a call. I did when I did not see the ???mail check??? option on the 
iPhone version of the app.

1-888-221-1161

Dave Carlson
Oregonian, Woodworker, Farfar, Engineer, Musician
dgcarlson0...@gmail.com




On Apr 30, 2023, at 10:21 AM, Phil Halton  wrote:

What the heck is wrong with PayPal using Safari on the Mac? I just sent the 
payment. Got all the way to the end, selecting the proper payment source, and 
there was no send button anywhere to be found. I had to cancel out of it and 
make the payment on my iPhone. At least there there is a send button. Any clue 
as to what???s wrong with PayPal? Any known workaround to this problem?

Sent from my IPhone

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Re: PayPal on Mac safari

2023-04-30 Thread Karen Lewellen

Hi there,
Regardless of what solution you may discover, please please please report 
moments like this to Paypal.

1-888-221-1161.
Speaking personally, you help those who, although perhaps sharing a label 
with you, do not embody the disability experience as you do.
Paypal cannot fix what is not shared, and the platform should work 
equally,  across tools.

Just my take,
Karen



On Sun, 30 Apr 2023, Phil Halton wrote:


What the heck is wrong with PayPal using Safari on the Mac? I just sent the 
payment. Got all the way to the end, selecting the proper payment source, and 
there was no send button anywhere to be found. I had to cancel out of it and 
make the payment on my iPhone. At least there there is a send button. Any clue 
as to what’s wrong with PayPal? Any known workaround to this problem?

Sent from my IPhone

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Re: PayPal on Mac safari

2023-04-30 Thread Herbie Allen
I find the app easier and a simpler layout.

> On Apr 30, 2023, at 12:21, Phil Halton  wrote:
> 
> What the heck is wrong with PayPal using Safari on the Mac? I just sent the 
> payment. Got all the way to the end, selecting the proper payment source, and 
> there was no send button anywhere to be found. I had to cancel out of it and 
> make the payment on my iPhone. At least there there is a send button. Any 
> clue as to what’s wrong with PayPal? Any known workaround to this problem? 
> 
> Sent from my IPhone
> 
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Re: PayPal on Mac safari

2023-04-30 Thread Dave Carlson
Give them a call. I did when I did not see the “mail check” option on the 
iPhone version of the app.

1-888-221-1161

Dave Carlson
Oregonian, Woodworker, Farfar, Engineer, Musician
dgcarlson0...@gmail.com




On Apr 30, 2023, at 10:21 AM, Phil Halton  wrote:

What the heck is wrong with PayPal using Safari on the Mac? I just sent the 
payment. Got all the way to the end, selecting the proper payment source, and 
there was no send button anywhere to be found. I had to cancel out of it and 
make the payment on my iPhone. At least there there is a send button. Any clue 
as to what’s wrong with PayPal? Any known workaround to this problem? 

Sent from my IPhone

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PayPal on Mac safari

2023-04-30 Thread Phil Halton
What the heck is wrong with PayPal using Safari on the Mac? I just sent the 
payment. Got all the way to the end, selecting the proper payment source, and 
there was no send button anywhere to be found. I had to cancel out of it and 
make the payment on my iPhone. At least there there is a send button. Any clue 
as to what’s wrong with PayPal? Any known workaround to this problem? 

Sent from my IPhone

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Re: Paypal

2022-10-08 Thread Lorie McCloud
it wasn't fishing. I knew the person who sent the money and I knew she was 
going to send it. the notification had her name and the amount she sent. I had 
accepted money from her before so imo it had nothing to do with fishing. the 
problem was that I was having trouble moving to my bank account.

> On Oct 8, 2022, at 2:23 PM, Karen Lewellen  wrote:
> 
> Lorie,
> Please call them.
> The number I provided will connect you to a representative.  Ask for a 
> supervisor and share exactly what you went through.
> To be sure, fishing gets more intense, and paypal needs to know how much you 
> encountered.
> Glad  You got the funds though!
> Karen
> 
> 
> 
> On Sat, 8 Oct 2022, Lorie McCloud wrote:
> 
>> yeah. that's what they're doing. it's going to be a challenge to actually 
>> talk to somebody. I'll work on it though. I did eventually find a way to 
>> move the money using my Mac. I had to wade through tons of advertizements 
>> and distractions. but I've had that trouble with the app twice now and it 
>> used to work.
>> 
>>> On Oct 8, 2022, at 2:14 PM, Karen Lewellen  wrote:
>>> 
>>> Actually, paypal is kind of holding the money before giving you full access 
>>> to   it in your account, but still smiles.
>>> 
>>> 
>>> 
>>> On Sat, 8 Oct 2022, Lorie McCloud wrote:
>>> 
>>>> no. that's not correct. it is in my paypal account. I get a notification 
>>>> from paypal when somebody sends me money through them.
>>>> 
>>>>> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
>>>>> 
>>>>> when you say accept the money, am I correct that it’s not even in your 
>>>>> Paypal account yet?
>>>>> 
>>>>>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>>>>>> 
>>>>>> I've been trying to accept some money I received on paypal. first I 
>>>>>> tried using my phone. I tapped on "acept the money" and then the move to 
>>>>>> bank account option at which point I got a blank screen. nothing there 
>>>>>> but the status bar.
>>>>>> 
>>>>>> next I used my Mac to go to paypal but each time I try to accept the 
>>>>>> money it takes me to crypto. suggestions please.
>>>>>> 
>>>>>> thanks.
>>>>>> Lorie
>>>>>> 
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Re: Paypal

2022-10-08 Thread Karen Lewellen

..but again speaking personally that is Unusual.
I cannot speak to your personal setup, only that I am not charged for 
getting  funds, regardless of the source of those funds...but that is me.




On Sat, 8 Oct 2022, Herbie Allen wrote:


I should have  clarified the fee is just on the receiving money. However, it 
means I don’t have to worry about if the person is using a credit card or 
whatever. I have the multiple account options and usually go for the free one.


On Oct 8, 2022, at 18:43, Karen Lewellen  wrote:

have enjoyed that experience as well, although next day transfers have not been 
 a part of my personal experience lately for some reason.
Still, your point mirrors my own.



On Sat, 8 Oct 2022, Brad Snyder wrote:


I pay no fee to have money transferred out of PayPal to my bank account.
There is a fee if I want the money  available, instantly, but to have the money 
transferred and available. Next business day is no charge.

- Brad -

On Oct 8, 2022, at 17:28, Karen Lewellen  wrote:

That sounds most surprising.
granted I have been a customer for almost 20 years now, with the sight only 
becoming  impossible to use for various reasons, say in the past two or three.
Still, to be charged to get your own money from them makes little sense to me.
Just speaking personally of course,
Karen



On Sat, 8 Oct 2022, Herbie Allen wrote:


Interesting. The way you were making it sound was that you did have to  accept 
the money first which would make it impossible for you to transfer to your 
bank. I use Paypal all the time and wile the site can be interesting, I find 
the app easy enough. I forget which level mine is, but I automatically get my 
payments and after a slight fee, I can just transfer it to my bank.


On Oct 8, 2022, at 13:39, Lorie McCloud  wrote:

no. that's not correct. it is in my paypal account. I get a notification from 
paypal when somebody sends me money through them.


On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:

when you say accept the money, am I correct that it’s not even in your Paypal 
account yet?


On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:

I've been trying to accept some money I received on paypal. first I tried using my phone. 
I tapped on "acept the money" and then the move to bank account option at which 
point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Re: Paypal

2022-10-08 Thread Herbie Allen
I should have  clarified the fee is just on the receiving money. However, it 
means I don’t have to worry about if the person is using a credit card or 
whatever. I have the multiple account options and usually go for the free one.

> On Oct 8, 2022, at 18:43, Karen Lewellen  wrote:
> 
> have enjoyed that experience as well, although next day transfers have not 
> been  a part of my personal experience lately for some reason.
> Still, your point mirrors my own.
> 
> 
> 
> On Sat, 8 Oct 2022, Brad Snyder wrote:
> 
>> I pay no fee to have money transferred out of PayPal to my bank account.
>> There is a fee if I want the money  available, instantly, but to have the 
>> money transferred and available. Next business day is no charge.
>> 
>> - Brad -
>> 
>> On Oct 8, 2022, at 17:28, Karen Lewellen  wrote:
>> 
>> That sounds most surprising.
>> granted I have been a customer for almost 20 years now, with the sight only 
>> becoming  impossible to use for various reasons, say in the past two or 
>> three.
>> Still, to be charged to get your own money from them makes little sense to 
>> me.
>> Just speaking personally of course,
>> Karen
>> 
>> 
>> 
>> On Sat, 8 Oct 2022, Herbie Allen wrote:
>> 
>>> Interesting. The way you were making it sound was that you did have to  
>>> accept the money first which would make it impossible for you to transfer 
>>> to your bank. I use Paypal all the time and wile the site can be 
>>> interesting, I find the app easy enough. I forget which level mine is, but 
>>> I automatically get my payments and after a slight fee, I can just transfer 
>>> it to my bank.
>>> 
>>>> On Oct 8, 2022, at 13:39, Lorie McCloud  wrote:
>>>> 
>>>> no. that's not correct. it is in my paypal account. I get a notification 
>>>> from paypal when somebody sends me money through them.
>>>> 
>>>>> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
>>>>> 
>>>>> when you say accept the money, am I correct that it’s not even in your 
>>>>> Paypal account yet?
>>>>> 
>>>>>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>>>>>> 
>>>>>> I've been trying to accept some money I received on paypal. first I 
>>>>>> tried using my phone. I tapped on "acept the money" and then the move to 
>>>>>> bank account option at which point I got a blank screen. nothing there 
>>>>>> but the status bar.
>>>>>> 
>>>>>> next I used my Mac to go to paypal but each time I try to accept the 
>>>>>> money it takes me to crypto. suggestions please.
>>>>>> 
>>>>>> thanks.
>>>>>> Lorie
>>>>>> 
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Re: Paypal

2022-10-08 Thread Karen Lewellen
have enjoyed that experience as well, although next day transfers have not 
been  a part of my personal experience lately for some reason.

Still, your point mirrors my own.



On Sat, 8 Oct 2022, Brad Snyder wrote:


I pay no fee to have money transferred out of PayPal to my bank account.
There is a fee if I want the money  available, instantly, but to have the money 
transferred and available. Next business day is no charge.

- Brad -

On Oct 8, 2022, at 17:28, Karen Lewellen  wrote:

That sounds most surprising.
granted I have been a customer for almost 20 years now, with the sight only 
becoming  impossible to use for various reasons, say in the past two or three.
Still, to be charged to get your own money from them makes little sense to me.
Just speaking personally of course,
Karen



On Sat, 8 Oct 2022, Herbie Allen wrote:


Interesting. The way you were making it sound was that you did have to  accept 
the money first which would make it impossible for you to transfer to your 
bank. I use Paypal all the time and wile the site can be interesting, I find 
the app easy enough. I forget which level mine is, but I automatically get my 
payments and after a slight fee, I can just transfer it to my bank.


On Oct 8, 2022, at 13:39, Lorie McCloud  wrote:

no. that's not correct. it is in my paypal account. I get a notification from 
paypal when somebody sends me money through them.


On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:

when you say accept the money, am I correct that it’s not even in your Paypal 
account yet?


On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:

I've been trying to accept some money I received on paypal. first I tried using my phone. 
I tapped on "acept the money" and then the move to bank account option at which 
point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Re: Paypal

2022-10-08 Thread Brad Snyder
I pay no fee to have money transferred out of PayPal to my bank account.
There is a fee if I want the money  available, instantly, but to have the money 
transferred and available. Next business day is no charge.

- Brad -

On Oct 8, 2022, at 17:28, Karen Lewellen  wrote:

That sounds most surprising.
granted I have been a customer for almost 20 years now, with the sight only 
becoming  impossible to use for various reasons, say in the past two or three.
Still, to be charged to get your own money from them makes little sense to me.
Just speaking personally of course,
Karen



On Sat, 8 Oct 2022, Herbie Allen wrote:

> Interesting. The way you were making it sound was that you did have to  
> accept the money first which would make it impossible for you to transfer to 
> your bank. I use Paypal all the time and wile the site can be interesting, I 
> find the app easy enough. I forget which level mine is, but I automatically 
> get my payments and after a slight fee, I can just transfer it to my bank.
> 
>> On Oct 8, 2022, at 13:39, Lorie McCloud  wrote:
>> 
>> no. that's not correct. it is in my paypal account. I get a notification 
>> from paypal when somebody sends me money through them.
>> 
>>> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
>>> 
>>> when you say accept the money, am I correct that it’s not even in your 
>>> Paypal account yet?
>>> 
>>>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>>>> 
>>>> I've been trying to accept some money I received on paypal. first I tried 
>>>> using my phone. I tapped on "acept the money" and then the move to bank 
>>>> account option at which point I got a blank screen. nothing there but the 
>>>> status bar.
>>>> 
>>>> next I used my Mac to go to paypal but each time I try to accept the money 
>>>> it takes me to crypto. suggestions please.
>>>> 
>>>> thanks.
>>>> Lorie
>>>> 
>>>> --
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Re: Paypal

2022-10-08 Thread Karen Lewellen

That sounds most surprising.
granted I have been a customer for almost 20 years now, with the sight 
only becoming  impossible to use for various reasons, say in the past two 
or three.
Still, to be charged to get your own money from them makes little sense to 
me.

Just speaking personally of course,
Karen



On Sat, 8 Oct 2022, Herbie Allen wrote:


Interesting. The way you were making it sound was that you did have to  accept 
the money first which would make it impossible for you to transfer to your 
bank. I use Paypal all the time and wile the site can be interesting, I find 
the app easy enough. I forget which level mine is, but I automatically get my 
payments and after a slight fee, I can just transfer it to my bank.


On Oct 8, 2022, at 13:39, Lorie McCloud  wrote:

no. that's not correct. it is in my paypal account. I get a notification from 
paypal when somebody sends me money through them.


On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:

when you say accept the money, am I correct that it’s not even in your Paypal 
account yet?


On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:

I've been trying to accept some money I received on paypal. first I tried using my phone. 
I tapped on "acept the money" and then the move to bank account option at which 
point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Re: Paypal

2022-10-08 Thread Herbie Allen
Interesting. The way you were making it sound was that you did have to  accept 
the money first which would make it impossible for you to transfer to your 
bank. I use Paypal all the time and wile the site can be interesting, I find 
the app easy enough. I forget which level mine is, but I automatically get my 
payments and after a slight fee, I can just transfer it to my bank.

> On Oct 8, 2022, at 13:39, Lorie McCloud  wrote:
> 
> no. that's not correct. it is in my paypal account. I get a notification from 
> paypal when somebody sends me money through them.
> 
>> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
>> 
>> when you say accept the money, am I correct that it’s not even in your 
>> Paypal account yet? 
>> 
>>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>>> 
>>> I've been trying to accept some money I received on paypal. first I tried 
>>> using my phone. I tapped on "acept the money" and then the move to bank 
>>> account option at which point I got a blank screen. nothing there but the 
>>> status bar.
>>> 
>>> next I used my Mac to go to paypal but each time I try to accept the money 
>>> it takes me to crypto. suggestions please.
>>> 
>>> thanks.
>>> Lorie
>>> 
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Re: Paypal

2022-10-08 Thread Karen Lewellen

Lorie,
Please call them.
The number I provided will connect you to a representative.  Ask for a 
supervisor and share exactly what you went through.
To be sure, fishing gets more intense, and paypal needs to know how much 
you encountered.

Glad  You got the funds though!
Karen



On Sat, 8 Oct 2022, Lorie McCloud wrote:


yeah. that's what they're doing. it's going to be a challenge to actually talk 
to somebody. I'll work on it though. I did eventually find a way to move the 
money using my Mac. I had to wade through tons of advertizements and 
distractions. but I've had that trouble with the app twice now and it used to 
work.


On Oct 8, 2022, at 2:14 PM, Karen Lewellen  wrote:

Actually, paypal is kind of holding the money before giving you full access to  
 it in your account, but still smiles.



On Sat, 8 Oct 2022, Lorie McCloud wrote:


no. that's not correct. it is in my paypal account. I get a notification from 
paypal when somebody sends me money through them.


On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:

when you say accept the money, am I correct that it’s not even in your Paypal 
account yet?


On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:

I've been trying to accept some money I received on paypal. first I tried using my phone. 
I tapped on "acept the money" and then the move to bank account option at which 
point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Re: Paypal

2022-10-08 Thread joseph hudson
Wow, I've never had that happen before whenever I've excepted money. Sometimes 
you may have to get out of it and then go back into it. I've even done it, 
where I go to the wallet part of PayPal, and go and except it that way. Without 
even using the notification. Try that and see if that works.

> On Oct 7, 2022, at 8:53 PM, Lorie McCloud  wrote:
> 
> I've been trying to accept some money I received on paypal. first I tried 
> using my phone. I tapped on "acept the money" and then the move to bank 
> account option at which point I got a blank screen. nothing there but the 
> status bar.
> 
> next I used my Mac to go to paypal but each time I try to accept the money it 
> takes me to crypto. suggestions please.
> 
> thanks.
> Lorie
> 
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Re: Paypal

2022-10-08 Thread Lorie McCloud
yeah. that's what they're doing. it's going to be a challenge to actually talk 
to somebody. I'll work on it though. I did eventually find a way to move the 
money using my Mac. I had to wade through tons of advertizements and 
distractions. but I've had that trouble with the app twice now and it used to 
work.

> On Oct 8, 2022, at 2:14 PM, Karen Lewellen  wrote:
> 
> Actually, paypal is kind of holding the money before giving you full access 
> to   it in your account, but still smiles.
> 
> 
> 
> On Sat, 8 Oct 2022, Lorie McCloud wrote:
> 
>> no. that's not correct. it is in my paypal account. I get a notification 
>> from paypal when somebody sends me money through them.
>> 
>>> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
>>> 
>>> when you say accept the money, am I correct that it’s not even in your 
>>> Paypal account yet?
>>> 
>>>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>>>> 
>>>> I've been trying to accept some money I received on paypal. first I tried 
>>>> using my phone. I tapped on "acept the money" and then the move to bank 
>>>> account option at which point I got a blank screen. nothing there but the 
>>>> status bar.
>>>> 
>>>> next I used my Mac to go to paypal but each time I try to accept the money 
>>>> it takes me to crypto. suggestions please.
>>>> 
>>>> thanks.
>>>> Lorie
>>>> 
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Re: Paypal

2022-10-08 Thread Maurice Mines
Hello everyone, this is why I stopped using this service. Issues like this. 
Your message, situation. That you described earlier on this list sounds like an 
extreme phishing attempt. Not answer reply or do anything with a message that 
you don’t know, or you’re not working with anyone closely.

What I would do, just write down the apparent fraudulent email message and or 
copy it. Lead it. Then report it to the proper authorities. I would certainly 
not reply to any message like this. All they want is your information. Don’t 
give it to them.  And if you continue to get messages from what were the says 
that you’re not expecting block realm. And again report it to the appropriate 
authorities. Just want to sense worth. Of a rule, unless it’s something that I 
am Richmond, meaning pay a bill or something like that with PayPal I delete all 
PayPal messages. No questions asked. 

Maurice Mines.
Board member national Federation of the blind, deaf, blind division.
first, vice president, national Federation of the Blind of California, death 
blind division.
Vice president national Federation of the Blind of California Bakersfield 
chapter.
Direct voicemail to text 661-868-9647.
Amateur radio callsign, kd0iko.
Please be aware that when leaving me a voicemail, I cannot hear traditional 
voicemail. That means please speak clearly, and slowly, so that it can 
transcribe what you’re saying properly. Remember, please leave your number 
twice if you wish for me to call you back. If you are texting, please remember 
to remind me of that so that I can text you, thank you for reading this.

> On Oct 8, 2022, at 11:39 AM, Lorie McCloud  wrote:
> 
> no. that's not correct. it is in my paypal account. I get a notification 
> from paypal when somebody sends me money through them.
> 
>> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
>> 
>> when you say accept the money, am I correct that it’s not even in your 
>> Paypal account yet? 
>> 
>>>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>>> 
>>> I've been trying to accept some money I received on paypal. first I tried 
>>> using my phone. I tapped on "acept the money" and then the move to bank 
>>> account option at which point I got a blank screen. nothing there but the 
>>> status bar.
>>> 
>>> next I used my Mac to go to paypal but each time I try to accept the money 
>>> it takes me to crypto. suggestions please.
>>> 
>>> thanks.
>>> Lorie
>>> 
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Re: Paypal

2022-10-08 Thread Karen Lewellen
Actually, paypal is kind of holding the money before giving you full 
access to   it in your account, but still smiles.




On Sat, 8 Oct 2022, Lorie McCloud wrote:


no. that's not correct. it is in my paypal account. I get a notification from 
paypal when somebody sends me money through them.


On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:

when you say accept the money, am I correct that it’s not even in your Paypal 
account yet?


On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:

I've been trying to accept some money I received on paypal. first I tried using my phone. 
I tapped on "acept the money" and then the move to bank account option at which 
point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Re: Paypal

2022-10-08 Thread Lorie McCloud
no. that's not correct. it is in my paypal account. I get a notification from 
paypal when somebody sends me money through them.

> On Oct 8, 2022, at 11:33 AM, Herbie Allen  wrote:
> 
> when you say accept the money, am I correct that it’s not even in your Paypal 
> account yet? 
> 
>> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
>> 
>> I've been trying to accept some money I received on paypal. first I tried 
>> using my phone. I tapped on "acept the money" and then the move to bank 
>> account option at which point I got a blank screen. nothing there but the 
>> status bar.
>> 
>> next I used my Mac to go to paypal but each time I try to accept the money 
>> it takes me to crypto. suggestions please.
>> 
>> thanks.
>> Lorie
>> 
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Re: Paypal

2022-10-08 Thread Herbie Allen
when you say accept the money, am I correct that it’s not even in your Paypal 
account yet? 

> On Oct 7, 2022, at 20:53, Lorie McCloud  wrote:
> 
> I've been trying to accept some money I received on paypal. first I tried 
> using my phone. I tapped on "acept the money" and then the move to bank 
> account option at which point I got a blank screen. nothing there but the 
> status bar.
> 
> next I used my Mac to go to paypal but each time I try to accept the money it 
> takes me to crypto. suggestions please.
> 
> thanks.
> Lorie
> 
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Re: Paypal

2022-10-07 Thread Karen Lewellen

speaking personally?
please call and report this, regardless of solution provided.
1-888-221-1161.
Please share these moments, otherwise nothing system wide can change.
after all, not every impacted user knows of this brilliant list.
Karen



On Fri, 7 Oct 2022, Lorie McCloud wrote:


I've been trying to accept some money I received on paypal. first I tried using my phone. 
I tapped on "acept the money" and then the move to bank account option at which 
point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Paypal

2022-10-07 Thread Lorie McCloud
I've been trying to accept some money I received on paypal. first I tried using 
my phone. I tapped on "acept the money" and then the move to bank account 
option at which point I got a blank screen. nothing there but the status bar.

next I used my Mac to go to paypal but each time I try to accept the money it 
takes me to crypto. suggestions please.

thanks.
Lorie

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Re: paypal revisited.

2022-07-15 Thread Karen Lewellen
Two supervisors in the past week claimed paypal has no accessibility 
policy..at all.
three staff members, two of them supervisors  walked the through, but 
cannot someone  help you?  over and over again.

To be sure, I doubt they are actually in Canada, but still.
And the one supervisor who thought they could find an accessibility  email 
address, found one, but it blocks incoming mail.

Indeed someone needs to be retrained.



On Fri, 15 Jul 2022, Brandon Olivares wrote:


Wow, that's really degrading… sorry you experienced that. Someone needs to be 
retrained.


On Jul 15, 2022, at 4:21 PM, Karen Lewellen  wrote:

Hi folks,
Anyone know, even if via another list, of an accessibility contact for Paypal?
Rather tired of being asked by paypal Canada if I have a friend ho can run my 
computer for  me.
Because of course a blind person cannot be living on their own.
Thanks,
Karen




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Re: paypal revisited.

2022-07-15 Thread Brandon Olivares
Wow, that's really degrading… sorry you experienced that. Someone needs to be 
retrained.

> On Jul 15, 2022, at 4:21 PM, Karen Lewellen  wrote:
> 
> Hi folks,
> Anyone know, even if via another list, of an accessibility contact for Paypal?
> Rather tired of being asked by paypal Canada if I have a friend ho can run my 
> computer for  me.
> Because of course a blind person cannot be living on their own.
> Thanks,
> Karen
> 
> 

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paypal revisited.

2022-07-15 Thread Karen Lewellen

Hi folks,
Anyone know, even if via another list, of an accessibility contact for 
Paypal?
Rather tired of being asked by paypal Canada if I have a friend ho can 
run my computer for  me.

Because of course a blind person cannot be living on their own.
Thanks,
Karen




Re: Varifying my PayPal account via the Apple App Store.

2022-03-02 Thread Chuck Reichel
Hi Jessica,
This might help;
apple accessibility telephone, = free VoiceOver tech support;;  1-877-204-3930

HTH
Chuck


> On Mar 2, 2022, at 9:48 AM, Jessica Moss  wrote:
> 
> For the last year or so, I’ve had all my subscriptions I’ve been billed for 
> go through PayPal.  However, I ended up with a mysterious charge about a 
> month ago that had a blank receipt go through that I reported to 
> Apple/Paypal, which PayPal refunded me for.
>   However, sense then, Apple has apparently now blocked all access to my 
> PayPal account, and is now asking me to verify the account, but I’m seeing no 
> way to do this within the App Store, and simply logging into my account seems 
> to do nothing.
>   I’ve gone into settings, and under my name tried to reactivate one of my 
> subscriptions, thinking that would work, and just end up back at square 1, so 
> I’m not sure how else I’m expected to verify the account, and going to 
> apple.com/bill <http://apple.com/bill>, then to reportaproblem.apple.com 
> <http://reportaproblem.apple.com/>, doesn’t seem to take me anywhere that 
> allows me to verify the account either.
>   How in the world am I supposed to do this?
> 
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Varifying my PayPal account via the Apple App Store.

2022-03-02 Thread Jessica Moss
For the last year or so, I’ve had all my subscriptions I’ve been billed for go 
through PayPal.  However, I ended up with a mysterious charge about a month ago 
that had a blank receipt go through that I reported to Apple/Paypal, which 
PayPal refunded me for.
  However, sense then, Apple has apparently now blocked all access to my PayPal 
account, and is now asking me to verify the account, but I’m seeing no way to 
do this within the App Store, and simply logging into my account seems to do 
nothing.
  I’ve gone into settings, and under my name tried to reactivate one of my 
subscriptions, thinking that would work, and just end up back at square 1, so 
I’m not sure how else I’m expected to verify the account, and going to 
apple.com/bill <http://apple.com/bill>, then to reportaproblem.apple.com 
<http://reportaproblem.apple.com/>, doesn’t seem to take me anywhere that 
allows me to verify the account either.
  How in the world am I supposed to do this?

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Re: Paypal

2021-12-04 Thread Lorie McCloud
I wouldn't mind doing it that way if I could. I've never seen edit but then I 
haven't been looking for it until now either.

> On Dec 2, 2021, at 4:12 PM, joseph hudson  wrote:
> 
> Brad, I think she's wanting to delete the information from Paypal themselves.
> 
>> On Dec 2, 2021, at 4:09 PM, Brad Snyder  wrote:
>> 
>> If you open a contact, and select edit, you should be able to see all the 
>> details for that contact including the email address you have associated 
>> with that contact.
>> When in edit mode, you should also be able to edit and change or delete the 
>> email address you have for that contact.
>> 
>> HtH.
>> 
>> - Brad -
>> 
>> On Dec 2, 2021, at 13:31, Lorie McCloud  wrote:
>> 
>> there's an organization that I pay yearly membership dues to. I use paypal 
>> to do it. recently they changed the email address they want us to use. is 
>> there a way to delete somebody from your contact list either using the app 
>> or on a Mac? if I just added it I don't think I'd be able to tell which 
>> email address was being used because I only hear the name of the contact and 
>> not their address.
>> 
>> thanks.
>> Lorie
>> 
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Re: Paypal

2021-12-02 Thread Lorie McCloud
this would work fine if I can find edit. 

thanks.

> On Dec 2, 2021, at 4:09 PM, Brad Snyder  wrote:
> 
> If you open a contact, and select edit, you should be able to see all the 
> details for that contact including the email address you have associated with 
> that contact.
> When in edit mode, you should also be able to edit and change or delete the 
> email address you have for that contact.
> 
> HtH.
> 
> - Brad -
> 
> On Dec 2, 2021, at 13:31, Lorie McCloud  wrote:
> 
> there's an organization that I pay yearly membership dues to. I use paypal 
> to do it. recently they changed the email address they want us to use. is 
> there a way to delete somebody from your contact list either using the app or 
> on a Mac? if I just added it I don't think I'd be able to tell which email 
> address was being used because I only hear the name of the contact and not 
> their address.
> 
> thanks.
> Lorie
> 
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Re: Paypal

2021-12-02 Thread Brad Snyder
OK, I guess I misunderstood.
In that case, just make a payment using the new email address as if you were 
making a payment to a completely different individual altogether. 

- Brad -

On Dec 2, 2021, at 16:12, joseph hudson  wrote:

Brad, I think she's wanting to delete the information from Paypal themselves.

> On Dec 2, 2021, at 4:09 PM, Brad Snyder  wrote:
> 
> If you open a contact, and select edit, you should be able to see all the 
> details for that contact including the email address you have associated with 
> that contact.
> When in edit mode, you should also be able to edit and change or delete the 
> email address you have for that contact.
> 
> HtH.
> 
> - Brad -
> 
> On Dec 2, 2021, at 13:31, Lorie McCloud  wrote:
> 
> there's an organization that I pay yearly membership dues to. I use paypal 
> to do it. recently they changed the email address they want us to use. is 
> there a way to delete somebody from your contact list either using the app or 
> on a Mac? if I just added it I don't think I'd be able to tell which email 
> address was being used because I only hear the name of the contact and not 
> their address.
> 
> thanks.
> Lorie
> 
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Re: Paypal

2021-12-02 Thread joseph hudson
Brad, I think she's wanting to delete the information from Paypal themselves.

> On Dec 2, 2021, at 4:09 PM, Brad Snyder  wrote:
> 
> If you open a contact, and select edit, you should be able to see all the 
> details for that contact including the email address you have associated with 
> that contact.
> When in edit mode, you should also be able to edit and change or delete the 
> email address you have for that contact.
> 
> HtH.
> 
> - Brad -
> 
> On Dec 2, 2021, at 13:31, Lorie McCloud  wrote:
> 
> there's an organization that I pay yearly membership dues to. I use paypal 
> to do it. recently they changed the email address they want us to use. is 
> there a way to delete somebody from your contact list either using the app or 
> on a Mac? if I just added it I don't think I'd be able to tell which email 
> address was being used because I only hear the name of the contact and not 
> their address.
> 
> thanks.
> Lorie
> 
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Re: Paypal

2021-12-02 Thread joseph hudson
Oh boy, you make me wonder how it's done. So I may have to go investigate and 
then post the steps.

> On Dec 2, 2021, at 4:07 PM, 'Robert Cole' via MacVisionaries 
>  wrote:
> 
> Hi,
> It can be done online. You can’t do it using the app.
> I did it a few months ago. But don’t remember the exact steps.
> Thanks,
> Rob
> 
>> On Dec 2, 2021, at 2:31 PM, Lorie McCloud  wrote:
>> 
>> there's an organization that I pay yearly membership dues to. I use paypal 
>> to do it. recently they changed the email address they want us to use. is 
>> there a way to delete somebody from your contact list either using the app 
>> or on a Mac? if I just added it I don't think I'd be able to tell which 
>> email address was being used because I only hear the name of the contact and 
>> not their address.
>> 
>> thanks.
>> Lorie
>> 
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Re: Paypal

2021-12-02 Thread Brad Snyder
If you open a contact, and select edit, you should be able to see all the 
details for that contact including the email address you have associated with 
that contact.
When in edit mode, you should also be able to edit and change or delete the 
email address you have for that contact.

HtH.

- Brad -

On Dec 2, 2021, at 13:31, Lorie McCloud  wrote:

there's an organization that I pay yearly membership dues to. I use paypal to 
do it. recently they changed the email address they want us to use. is there a 
way to delete somebody from your contact list either using the app or on a Mac? 
if I just added it I don't think I'd be able to tell which email address was 
being used because I only hear the name of the contact and not their address.

thanks.
Lorie

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Re: Paypal

2021-12-02 Thread 'Robert Cole' via MacVisionaries
Hi,
It can be done online. You can’t do it using the app.
I did it a few months ago. But don’t remember the exact steps.
Thanks,
Rob

> On Dec 2, 2021, at 2:31 PM, Lorie McCloud  wrote:
> 
> there's an organization that I pay yearly membership dues to. I use paypal to 
> do it. recently they changed the email address they want us to use. is there 
> a way to delete somebody from your contact list either using the app or on a 
> Mac? if I just added it I don't think I'd be able to tell which email address 
> was being used because I only hear the name of the contact and not their 
> address.
> 
> thanks.
> Lorie
> 
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Re: Paypal

2021-12-02 Thread joseph hudson
Hi Lorie, I will just do a new Sim to try to add the new address. That would be 
easier.

> On Dec 2, 2021, at 1:31 PM, Lorie McCloud  wrote:
> 
> there's an organization that I pay yearly membership dues to. I use paypal to 
> do it. recently they changed the email address they want us to use. is there 
> a way to delete somebody from your contact list either using the app or on a 
> Mac? if I just added it I don't think I'd be able to tell which email address 
> was being used because I only hear the name of the contact and not their 
> address.
> 
> thanks.
> Lorie
> 
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Paypal

2021-12-02 Thread Lorie McCloud
there's an organization that I pay yearly membership dues to. I use paypal to 
do it. recently they changed the email address they want us to use. is there a 
way to delete somebody from your contact list either using the app or on a Mac? 
if I just added it I don't think I'd be able to tell which email address was 
being used because I only hear the name of the contact and not their address.

thanks.
Lorie

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Re: What has happened to the PayPal mobile app?

2021-01-07 Thread Brett Lewis
Hi,
I don’t know if this could be why, but do you have the screen recognition 
feature turned on for PayPal? If it is try turning it off.
There is an option under voiceover settings called voiceover recognition.
If you go in there you can see if screen recognition is on and if you click on 
that, it will show you for which apps it’s on.
Brett


> On Jan 7, 2021, at 5:10 PM, Phil Halton  wrote:
> 
> Nope! My PayPal account is just fine and it works fine from the desktop 
> website. It’s only the stupid app on the phone that is so fouled up. As I 
> said I’ve deleted it re-download it signed in and a bit it signed out of it 
> everything except pull the hair out of my head and I’ve decided it’s no 
> longer worth the trouble thanks anyway Dave
> 
> Sent from my IPhone
> 
> 
>> On Jan 6, 2021, at 11:13 PM, Dave Carlson  wrote:
>> 
>> Sounds like you need to set up PayPal again. Or log int using your original 
>> account.
>> 
>> Dave Carlson
>> Oregonian, Farfar, Engineer, Musician, Pioneer, and Woodworker
>> 
>> On Jan 6, 2021, at 12:38 PM, Phil Halton  wrote:
>> 
>> I just deleted and re-downloaded the PayPal app with the same result, no 
>> send or request buttons anywhere. Actually occasionally using the item 
>> chooser, I can   find the send button but It is buggy and unreliable.  when 
>> I click that send button it sends me into the scan section of the app where 
>> I can use the camera to scan something, So obviously that is screwed up and 
>> not what I want.
>> 
>> upon entering the app I get at the top three buttons, notifications, 
>> profile, and settings. That is followed up by a sales pitch for the PayPal 
>> cash, then some cash rewards from my Discover card then most recent 
>> activity. after the  most recent activity is a pitch to make donations to 
>> charitable organizations.
>> At the bottom of the screen there are what looks like three tabs. The left 
>> most button is scan, The middle one is payments and the last is more. 
>> Neither of these buttons bring me anywhere where there is a send a request 
>> button. The scan tab obviously brings me back into that scan section where 
>> you can use the camera to scan QR codes etc. The payments tab does zip, and 
>> the more button brings up a menu of totally extraneous features from PayPal, 
>> none of which are for sending or requesting money. I’ve contacted PayPal 
>> support and they’re useless. Alall I get there is a robot assistant which is 
>> totally limited in its ability to help me. Sent from my IPhone
>> 
>> 
>>>> On Jan 6, 2021, at 2:31 PM, Lorie McCloud  wrote:
>>> 
>>> how long ago did this start? I was able to use it last week.
>>> 
>>>>> On Jan 6, 2021, at 10:11 AM, Phil Halton  wrote:
>>>> 
>>>> They change something in the most recent app update, and now all I get is 
>>>> a splash screen with cryptocurrency offers, donation options, but there is 
>>>> no more send button or request button. I have to now use the desktop 
>>>> website in order to send money. Anyone else having this problem?
>>>> 
>>>> Sent from my IPhone
>>>> 
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Re: What has happened to the PayPal mobile app?

2021-01-07 Thread Phil Halton
Nope! My PayPal account is just fine and it works fine from the desktop 
website. It’s only the stupid app on the phone that is so fouled up. As I said 
I’ve deleted it re-download it signed in and a bit it signed out of it 
everything except pull the hair out of my head and I’ve decided it’s no longer 
worth the trouble thanks anyway Dave

Sent from my IPhone


> On Jan 6, 2021, at 11:13 PM, Dave Carlson  wrote:
> 
> Sounds like you need to set up PayPal again. Or log int using your original 
> account.
> 
> Dave Carlson
> Oregonian, Farfar, Engineer, Musician, Pioneer, and Woodworker
> 
> On Jan 6, 2021, at 12:38 PM, Phil Halton  wrote:
> 
> I just deleted and re-downloaded the PayPal app with the same result, no send 
> or request buttons anywhere. Actually occasionally using the item chooser, I 
> can   find the send button but It is buggy and unreliable.  when I click that 
> send button it sends me into the scan section of the app where I can use the 
> camera to scan something, So obviously that is screwed up and not what I want.
> 
> upon entering the app I get at the top three buttons, notifications, profile, 
> and settings. That is followed up by a sales pitch for the PayPal cash, then 
> some cash rewards from my Discover card then most recent activity. after the  
> most recent activity is a pitch to make donations to charitable organizations.
> At the bottom of the screen there are what looks like three tabs. The left 
> most button is scan, The middle one is payments and the last is more. Neither 
> of these buttons bring me anywhere where there is a send a request button. 
> The scan tab obviously brings me back into that scan section where you can 
> use the camera to scan QR codes etc. The payments tab does zip, and the more 
> button brings up a menu of totally extraneous features from PayPal, none of 
> which are for sending or requesting money. I’ve contacted PayPal support and 
> they’re useless. Alall I get there is a robot assistant which is totally 
> limited in its ability to help me. Sent from my IPhone
> 
> 
>> On Jan 6, 2021, at 2:31 PM, Lorie McCloud  wrote:
>> 
>> how long ago did this start? I was able to use it last week.
>> 
>>>> On Jan 6, 2021, at 10:11 AM, Phil Halton  wrote:
>>> 
>>> They change something in the most recent app update, and now all I get is a 
>>> splash screen with cryptocurrency offers, donation options, but there is no 
>>> more send button or request button. I have to now use the desktop website 
>>> in order to send money. Anyone else having this problem?
>>> 
>>> Sent from my IPhone
>>> 
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>>> Visionaries list.
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Re: What has happened to the PayPal mobile app?

2021-01-06 Thread Dave Carlson
Sounds like you need to set up PayPal again. Or log int using your original 
account.

Dave Carlson
 Oregonian, Farfar, Engineer, Musician, Pioneer, and Woodworker

On Jan 6, 2021, at 12:38 PM, Phil Halton  wrote:

I just deleted and re-downloaded the PayPal app with the same result, no send 
or request buttons anywhere. Actually occasionally using the item chooser, I 
can   find the send button but It is buggy and unreliable.  when I click that 
send button it sends me into the scan section of the app where I can use the 
camera to scan something, So obviously that is screwed up and not what I want.

upon entering the app I get at the top three buttons, notifications, profile, 
and settings. That is followed up by a sales pitch for the PayPal cash, then 
some cash rewards from my Discover card then most recent activity. after the  
most recent activity is a pitch to make donations to charitable organizations.
At the bottom of the screen there are what looks like three tabs. The left most 
button is scan, The middle one is payments and the last is more. Neither of 
these buttons bring me anywhere where there is a send a request button. The 
scan tab obviously brings me back into that scan section where you can use the 
camera to scan QR codes etc. The payments tab does zip, and the more button 
brings up a menu of totally extraneous features from PayPal, none of which are 
for sending or requesting money. I’ve contacted PayPal support and they’re 
useless. Alall I get there is a robot assistant which is totally limited in its 
ability to help me. Sent from my IPhone


> On Jan 6, 2021, at 2:31 PM, Lorie McCloud  wrote:
> 
> how long ago did this start? I was able to use it last week.
> 
>> On Jan 6, 2021, at 10:11 AM, Phil Halton  wrote:
>> 
>> They change something in the most recent app update, and now all I get is a 
>> splash screen with cryptocurrency offers, donation options, but there is no 
>> more send button or request button. I have to now use the desktop website in 
>> order to send money. Anyone else having this problem?
>> 
>> Sent from my IPhone
>> 
>> -- 
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>> Visionaries list.
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Re: What has happened to the PayPal mobile app?

2021-01-06 Thread Phil Halton
I just deleted and re-downloaded the PayPal app with the same result, no send 
or request buttons anywhere. Actually occasionally using the item chooser, I 
can   find the send button but It is buggy and unreliable.  when I click that 
send button it sends me into the scan section of the app where I can use the 
camera to scan something, So obviously that is screwed up and not what I want.

upon entering the app I get at the top three buttons, notifications, profile, 
and settings. That is followed up by a sales pitch for the PayPal cash, then 
some cash rewards from my Discover card then most recent activity. after the  
most recent activity is a pitch to make donations to charitable organizations.
At the bottom of the screen there are what looks like three tabs. The left most 
button is scan, The middle one is payments and the last is more. Neither of 
these buttons bring me anywhere where there is a send a request button. The 
scan tab obviously brings me back into that scan section where you can use the 
camera to scan QR codes etc. The payments tab does zip, and the more button 
brings up a menu of totally extraneous features from PayPal, none of which are 
for sending or requesting money. I’ve contacted PayPal support and they’re 
useless. Alall I get there is a robot assistant which is totally limited in its 
ability to help me. Sent from my IPhone


> On Jan 6, 2021, at 2:31 PM, Lorie McCloud  wrote:
> 
> how long ago did this start? I was able to use it last week.
> 
>> On Jan 6, 2021, at 10:11 AM, Phil Halton  wrote:
>> 
>> They change something in the most recent app update, and now all I get is a 
>> splash screen with cryptocurrency offers, donation options, but there is no 
>> more send button or request button. I have to now use the desktop website in 
>> order to send money. Anyone else having this problem?
>> 
>> Sent from my IPhone
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
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Re: What has happened to the PayPal mobile app?

2021-01-06 Thread Joseph Hudson
For me, the request and send buttons are directly after the scan and pay.

> On Jan 6, 2021, at 10:11 AM, Phil Halton  wrote:
> 
> They change something in the most recent app update, and now all I get is a 
> splash screen with cryptocurrency offers, donation options, but there is no 
> more send button or request button. I have to now use the desktop website in 
> order to send money. Anyone else having this problem?
> 
> Sent from my IPhone
> 
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Re: What has happened to the PayPal mobile app?

2021-01-06 Thread Lorie McCloud
how long ago did this start? I was able to use it last week.

> On Jan 6, 2021, at 10:11 AM, Phil Halton  wrote:
> 
> They change something in the most recent app update, and now all I get is a 
> splash screen with cryptocurrency offers, donation options, but there is no 
> more send button or request button. I have to now use the desktop website in 
> order to send money. Anyone else having this problem?
> 
> Sent from my IPhone
> 
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Re: What has happened to the PayPal mobile app?

2021-01-06 Thread 'Robert Cole' via MacVisionaries
Hi,
I have not seen this problem.
Did you try swiping up to see if there was a dismiss or close button?
I have seen this when opening the YouTube app, A try YouTube without adds offer 
will appear, and the only way to close it is to swipe up.


Rob


> On Jan 6, 2021, at 11:11 AM, Phil Halton  wrote:
> 
> They change something in the most recent app update, and now all I get is a 
> splash screen with cryptocurrency offers, donation options, but there is no 
> more send button or request button. I have to now use the desktop website in 
> order to send money. Anyone else having this problem?
> 
> Sent from my IPhone
> 
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What has happened to the PayPal mobile app?

2021-01-06 Thread Phil Halton
They change something in the most recent app update, and now all I get is a 
splash screen with cryptocurrency offers, donation options, but there is no 
more send button or request button. I have to now use the desktop website in 
order to send money. Anyone else having this problem?

Sent from my IPhone

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Problem sending money with PayPal app

2018-06-30 Thread Phil Halton



Sent from my IPhone
Sending money with the PayPal app, I got to the final send screen and tapped 
“send money“. Well, the screen seem to freeze up, with the “send money “button 
selected but nothing seemed to happen. I tried shutting off voiceover and 
tapping it with no joy. Even the back button was dimmed. I couldn’t leave the 
screen nor send the money.  I finally closed out the iOS app and sent the money 
via the Mac. Is anybody else having problems with the PayPal app?

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RE: PayPal question

2017-05-13 Thread Karen Lewellen

Laura,
Please please tell Paypal that you are having this problem, even if someone 
gives you a solution.
Reasoning is because there  was an intensive  discussion on the w3c main 
list, the people who draft web access guidelines for the internet.  In many 
ways paypal is violating these rules.  Just because an individual claims it 
works for them does not mean it applies to anyone else.  Although paypal 
has a program manager for accessibility, she has no direct contact with 
customers. Meaning paypal has no idea anyone is having a problem unless 
the problem is reported.

I know their transform  setup changed recently.  Call them,
1-888-221-1161, ask for a supervisor, and tell them.
Otherwise those who do not have access to lists like this may never get a 
solution.

Thanks,
Karen


On Sat, 13 May 2017, myguidedo...@gmail.com wrote:


My clients pay me through money transfer.  All they need to do is give you the 
password to access the money and you do the rest.  You get a notice from money 
transfer that  has sent you money, then all you do is click on the link, 
enter the needed info such as your bank institution,account #, then enter the 
password the client gives you to get paid.  But, some also are using paypal to 
send money so, this post is good info if I ever need it.  Yes, I do have the 
pay pal app on my IPhone.

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Kawal Gucukoglu
Sent: Saturday, May 13, 2017 12:33 PM
To: Macvisionaries <macvisionaries@googlegroups.com>
Subject: Re: PayPal question

Hi Laura.

My solution is to use the Paypal app on an I phone if you have an I phone if 
you can't use Paypal on your computer.  Paypal is still accessible on both 
platforms and I am sure I used pay pal recently and had no problems.  I checked 
it just now using my Mac and find it just as accessible.

Kawal.

On 12 May 2017, at 21:30, Laura Bratton <laurarbrat...@gmail.com> wrote:

Hi all,
I need help with PayPal. When I am trying to transfer money from my PayPal 
account to my banking  account I am not able to do this with vo.  I can get to 
the place where I need to select the to and from but that part is not 
accessible. Does anyone have experience with this? Is there any workarounds 
anyone has found?
Thank you for the help,
Laura

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RE: PayPal question

2017-05-13 Thread myguidedogis
My clients pay me through money transfer.  All they need to do is give you the 
password to access the money and you do the rest.  You get a notice from money 
transfer that  has sent you money, then all you do is click on the link, 
enter the needed info such as your bank institution,account #, then enter the 
password the client gives you to get paid.  But, some also are using paypal to 
send money so, this post is good info if I ever need it.  Yes, I do have the 
pay pal app on my IPhone.   

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Kawal Gucukoglu
Sent: Saturday, May 13, 2017 12:33 PM
To: Macvisionaries <macvisionaries@googlegroups.com>
Subject: Re: PayPal question

Hi Laura.

My solution is to use the Paypal app on an I phone if you have an I phone if 
you can't use Paypal on your computer.  Paypal is still accessible on both 
platforms and I am sure I used pay pal recently and had no problems.  I checked 
it just now using my Mac and find it just as accessible.

Kawal.
> On 12 May 2017, at 21:30, Laura Bratton <laurarbrat...@gmail.com> wrote:
> 
> Hi all,
> I need help with PayPal. When I am trying to transfer money from my PayPal 
> account to my banking  account I am not able to do this with vo.  I can get 
> to the place where I need to select the to and from but that part is not 
> accessible. Does anyone have experience with this? Is there any workarounds 
> anyone has found?
> Thank you for the help,
> Laura
> 
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Re: PayPal question

2017-05-13 Thread Kawal Gucukoglu
Hi Laura.

My solution is to use the Paypal app on an I phone if you have an I phone if 
you can't use Paypal on your computer.  Paypal is still accessible on both 
platforms and I am sure I used pay pal recently and had no problems.  I checked 
it just now using my Mac and find it just as accessible.

Kawal.
> On 12 May 2017, at 21:30, Laura Bratton <laurarbrat...@gmail.com> wrote:
> 
> Hi all,
> I need help with PayPal. When I am trying to transfer money from my PayPal 
> account to my banking  account I am not able to do this with vo.  I can get 
> to the place where I need to select the to and from but that part is not 
> accessible. Does anyone have experience with this? Is there any workarounds 
> anyone has found?
> Thank you for the help,
> Laura
> 
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PayPal question

2017-05-12 Thread Laura Bratton
Hi all,
I need help with PayPal. When I am trying to transfer money from my PayPal 
account to my banking  account I am not able to do this with vo.  I can get to 
the place where I need to select the to and from but that part is not 
accessible. Does anyone have experience with this? Is there any workarounds 
anyone has found?
Thank you for the help,
Laura

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Re: Paypal buttons not working in Safari.

2017-01-30 Thread Anders Holmberg
Hi!
Yes i did but no luck.
I could ofcourse use chrome but textfields are not spoken in chrome when 
editing.
And i don’t want to use chromevox.
/A
> 28 jan. 2017 kl. 02:09 skrev Ray Foret jr <rforet7...@comcast.net>:
> 
> Question.  Did you try tabbing to the button and just pressing the space bar 
> on it?  Sometimes, I get wierd behavior like that where the return key will 
> sometimes work where other methods of pressing won’t.
> 
> 
> Sent from my Mac, The Only computer with full accessibility for the blind 
> built-in
> 
> Sincerely, The Constantly Barefooted Ray,
> 
> Still a very happy Comcast XFinity Voice Guidance, Mac, Verizon Wireless 
> iPhone7+ and Apple TV user!
> 
>> On Jan 27, 2017, at 5:15 PM, Anders Holmberg <and...@pipkrokodil.se 
>> <mailto:and...@pipkrokodil.se>> wrote:
>> 
>> Hi!
>> I have got a big problem.
>> I am trying to update an expired card on paypal with no luck.
>> I can click the eddit button but when it comes to the save button i am not 
>> sure of if it takes any effect as it doesn’t say anything.
>> But it seems as i click the save button on paypal but when i check the card 
>> still is expired and not updated.
>> Very frustrating.
>> /A
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Re: Paypal buttons not working in Safari.

2017-01-27 Thread Ray Foret jr
Question.  Did you try tabbing to the button and just pressing the space bar on 
it?  Sometimes, I get wierd behavior like that where the return key will 
sometimes work where other methods of pressing won’t.


Sent from my Mac, The Only computer with full accessibility for the blind 
built-in

Sincerely, The Constantly Barefooted Ray,

Still a very happy Comcast XFinity Voice Guidance, Mac, Verizon Wireless 
iPhone7+ and Apple TV user!

> On Jan 27, 2017, at 5:15 PM, Anders Holmberg <and...@pipkrokodil.se> wrote:
> 
> Hi!
> I have got a big problem.
> I am trying to update an expired card on paypal with no luck.
> I can click the eddit button but when it comes to the save button i am not 
> sure of if it takes any effect as it doesn’t say anything.
> But it seems as i click the save button on paypal but when i check the card 
> still is expired and not updated.
> Very frustrating.
> /A
> 
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Paypal buttons not working in Safari.

2017-01-27 Thread Anders Holmberg
Hi!
I have got a big problem.
I am trying to update an expired card on paypal with no luck.
I can click the eddit button but when it comes to the save button i am not sure 
of if it takes any effect as it doesn’t say anything.
But it seems as i click the save button on paypal but when i check the card 
still is expired and not updated.
Very frustrating.
/A

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PayPal digital gift store

2016-09-24 Thread Traci Duncan
Hello, I usually use the PayPal digital gift store to purchase iTunes gift 
codes, however, I’m having a hard time with the website today.  For some reason 
I cannot get past the shopping cart page.  Actually, even though the webpage 
title says it is the shopping cart, I cannot locate anything inside the page to 
tell me so, nor can I find a log in or sign in link/button.  This isn’t typical 
behavior.  I’ve tried on both Safari and Chrome.  Any suggestions?

Thanks,
Traci

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RE: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-09 Thread Simon Fogarty
And mark, I thank you for the sharing of this information as put by ET,

 I'm going to have a look at this card online and see whether its available 
over here in the underworld.


-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of E.T.
Sent: Thursday, 9 June 2016 9:40 AM
To: macvisionaries@googlegroups.com
Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS

Simple no frills answer? Its called sharing of information.

 From E.T.'s Keyboard...
ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 6/8/2016 2:24 PM, Christopher-Mark Gilland wrote:
> I know that you're not trying to promote it.  Shrugs.
>
> If you insist though.  I'm gonna ask this one final question though, 
> then, I swear on my life, I won't say anything further about it on 
> list, nor off, I absolutely cross my heart.
>
> Why, if you're not promoting it, nor the app, are you telling us about 
> it to start with?  Isn't that somewhat of a contridiction, with all 
> due respect?
> ---
> Christopher Gilland
> JAWS Certified, 2016.
> Training Instructor.
>
> clgillan...@gmail.com
> Phone: (704) 256-8010.
> - Original Message - From: "M. Taylor" <mk...@ucla.edu>
> To: <macvisionaries@googlegroups.com>
> Sent: Wednesday, June 08, 2016 4:46 PM
> Subject: RE: Some Info on The PayPal PrePaid Mastercard App for iOS
>
>
>> Hello Chris,
>>
>> As I do not want to give the appearance of promoting this card, 
>> please send future enquiries, that are not app related, to me, off-list.
>>
>> However, to answer your question, the URL for requesting a PayPal 
>> Prepaid card is:
>> http://paypal.com/prepaid
>>
>> Mark
>>
>> -Original Message-
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of 
>> Christopher-Mark Gilland
>> Sent: Wednesday, June 08, 2016 1:20 PM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS
>>
>> Mark,
>>
>> Once logged into my PayPal account on the web with Safari, where then 
>> do I need to go to request such a card?
>> ---
>> Christopher Gilland
>> JAWS Certified, 2016.
>> Training Instructor.
>>
>> clgillan...@gmail.com
>> Phone: (704) 256-8010.
>> - Original Message -----
>> From: "M. Taylor" <mk...@ucla.edu>
>> To: <macvisionaries@googlegroups.com>
>> Sent: Wednesday, June 08, 2016 3:28 PM
>> Subject: Some Info on The PayPal PrePaid Mastercard App for iOS
>>
>>
>>> Hello Everyone,
>>>
>>> I am cross-posting this to let you know that the PayPal Prepaid 
>>> Mastercard App for iOS is more than reasonably VoiceOver accessible.  
>>> There are two VoiceOver bugs that are immediately obvious.
>>>
>>> 1.
>>> The primary menu button, located in the upper left corner of the 
>>> display, is not labeled; it just reads as, "button."
>>>
>>> 2.
>>> It is sometimes necessary to perform a single-finger, double-tap and
>>> hold
>>> gesture in order to activate items labeled as links.
>>>
>>> Other than these two items, all of the information one needs, in
>>> order to
>>> conveniently manage the card account, is accessible.
>>>
>>> I have submitted a bug report to the developer and, hopefully, these
>>> bugs
>>> will be addressed in future releases.
>>>
>>> Please note that I am referring only to the PayPal Prepaid Mastercard
>>> and
>>> not to the PayPal Debit card.
>>>
>>> Just in case some are wondering, the PayPal Prepaid Mastercard is a
>>> secured
>>> debit card.  This is to say, one must load money onto the card, either
>>> online or at a local market, such as 7 Eleven in order to use it.
>>>
>>> There are several reasons for using such a card.  Some use these
>>> kinds of
>>> cards because they either have no established credit line or bank
>>> account
>>> or
>>> have a very bad credit history which prevents them from obtaining a
>>> traditional revolving credit card account.  It should be noted, however,
>>> that prepaid cards will not, unless explicitly stated in the terms of
>>> use
>>> agreement, help either establish or improve one's credit score.
>>>
>>> Another reason, which is why I have one, is because one does not want to
>&

RE: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-09 Thread Simon Fogarty
Hi Mark,

 This sounds great,

 Just wondering though if this prepaid card is a paypal service or is a bank 
related service?

 I'm just wondering if it's available worldwide or only in the USA?

 It would be a great product to have available to my pay pal account.

Cheers,


Simon f


-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of M. Taylor
Sent: Thursday, 9 June 2016 7:28 AM
To: macvisionaries@googlegroups.com
Subject: Some Info on The PayPal PrePaid Mastercard App for iOS

Hello Everyone,  

I am cross-posting this to let you know that the PayPal Prepaid Mastercard App 
for iOS is more than reasonably VoiceOver accessible.  There are two VoiceOver 
bugs that are immediately obvious. 

1.
The primary menu button, located in the upper left corner of the display, is 
not labeled; it just reads as, "button."  

2.
It is sometimes necessary to perform a single-finger, double-tap and hold 
gesture in order to activate items labeled as links.

Other than these two items, all of the information one needs, in order to 
conveniently manage the card account, is accessible.  

I have submitted a bug report to the developer and, hopefully, these bugs will 
be addressed in future releases.  

Please note that I am referring only to the PayPal Prepaid Mastercard and not 
to the PayPal Debit card.

Just in case some are wondering, the PayPal Prepaid Mastercard is a secured 
debit card.  This is to say, one must load money onto the card, either online 
or at a local market, such as 7 Eleven in order to use it.  

There are several reasons for using such a card.  Some use these kinds of cards 
because they either have no established credit line or bank account or have a 
very bad credit history which prevents them from obtaining a traditional 
revolving credit card account.  It should be noted, however, that prepaid cards 
will not, unless explicitly stated in the terms of use
agreement, help either establish or improve one's credit score.   

Another reason, which is why I have one, is because one does not want to give 
an untrusted vendor access to a revolving credit line or bank account, such as 
would be the case if one were to use a standard debit or credit card.  

As a scenario as to why one may consider using a prepaid card, and this has 
happened to me in the distant past, a vendor was only supposed to charge me a 
fee, once.  However, the vendor began billing me monthly.  While I eventually 
received a refund for the unauthorized charges, I had to both file a credit 
dispute and cancel the account.  The real inconvenience came when I found 
myself having to update several trusted online vendors with the new credit card 
number.  

Remember, a prepaid card can only be charged up to the amount loaded on the 
account.

So, in the above scenario, assuming that I had funded the card only up to the 
amount that I was to pay the vendor, subsequent billing attempts would have 
been denied.  Assuming that I had received notifications of the failed 
attempts, I could have investigated the problem, before money was taken.
Even in the event that subsequent unauthorized charges had gone through, 
however, I could have cancelled the card without having to update all of my 
online accounts, assuming that I had not used the prepaid card for them.

You should know that while there are no interest charges associated with 
prepaid cards, there are, however, associated fees that, depending on the brand 
of the card, can make using the card unreasonably expensive.

The prepaid card market has exploded in recent years; so much so that even 
major banks such as Chase are offering such accounts.  

If you are considering a prepaid card, be sure to shop around and make certain 
that you thoroughly understand the fees associated with using the card.

Just so there is no confusion, I am, in no way, promoting/recommending prepaids 
cards to anyone.  I am merely providing feedback on the current VoiceOver 
accessibility of the PayPal Prepaid Mastercard App, for iOS and describing a 
scenario in which the outcome would have been different if such an instrument 
had been used.

Mark

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T

RE: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-08 Thread M. Taylor
Eloquently stated, E.T.

Chris, E.T. is quite correct.  

I posted merely to share information about the iOS app with a short follow-up 
as to why one may choose to use it.

Mark

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of E.T.
Sent: Wednesday, June 08, 2016 2:40 PM
To: macvisionaries@googlegroups.com
Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS

Simple no frills answer? Its called sharing of information.

 From E.T.'s Keyboard...
ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 6/8/2016 2:24 PM, Christopher-Mark Gilland wrote:
> I know that you're not trying to promote it.  Shrugs.
>
> If you insist though.  I'm gonna ask this one final question though, 
> then, I swear on my life, I won't say anything further about it on 
> list, nor off, I absolutely cross my heart.
>
> Why, if you're not promoting it, nor the app, are you telling us about 
> it to start with?  Isn't that somewhat of a contridiction, with all 
> due respect?
> ---
> Christopher Gilland
> JAWS Certified, 2016.
> Training Instructor.
>
> clgillan...@gmail.com
> Phone: (704) 256-8010.
> - Original Message - From: "M. Taylor" <mk...@ucla.edu>
> To: <macvisionaries@googlegroups.com>
> Sent: Wednesday, June 08, 2016 4:46 PM
> Subject: RE: Some Info on The PayPal PrePaid Mastercard App for iOS
>
>
>> Hello Chris,
>>
>> As I do not want to give the appearance of promoting this card, 
>> please send future enquiries, that are not app related, to me, off-list.
>>
>> However, to answer your question, the URL for requesting a PayPal 
>> Prepaid card is:
>> http://paypal.com/prepaid
>>
>> Mark
>>
>> -Original Message-
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of 
>> Christopher-Mark Gilland
>> Sent: Wednesday, June 08, 2016 1:20 PM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS
>>
>> Mark,
>>
>> Once logged into my PayPal account on the web with Safari, where then 
>> do I need to go to request such a card?
>> ---
>> Christopher Gilland
>> JAWS Certified, 2016.
>> Training Instructor.
>>
>> clgillan...@gmail.com
>> Phone: (704) 256-8010.
>> - Original Message -----
>> From: "M. Taylor" <mk...@ucla.edu>
>> To: <macvisionaries@googlegroups.com>
>> Sent: Wednesday, June 08, 2016 3:28 PM
>> Subject: Some Info on The PayPal PrePaid Mastercard App for iOS
>>
>>
>>> Hello Everyone,
>>>
>>> I am cross-posting this to let you know that the PayPal Prepaid 
>>> Mastercard App for iOS is more than reasonably VoiceOver accessible.  
>>> There are two VoiceOver bugs that are immediately obvious.
>>>
>>> 1.
>>> The primary menu button, located in the upper left corner of the 
>>> display, is not labeled; it just reads as, "button."
>>>
>>> 2.
>>> It is sometimes necessary to perform a single-finger, double-tap and
>>> hold
>>> gesture in order to activate items labeled as links.
>>>
>>> Other than these two items, all of the information one needs, in
>>> order to
>>> conveniently manage the card account, is accessible.
>>>
>>> I have submitted a bug report to the developer and, hopefully, these
>>> bugs
>>> will be addressed in future releases.
>>>
>>> Please note that I am referring only to the PayPal Prepaid Mastercard
>>> and
>>> not to the PayPal Debit card.
>>>
>>> Just in case some are wondering, the PayPal Prepaid Mastercard is a
>>> secured
>>> debit card.  This is to say, one must load money onto the card, either
>>> online or at a local market, such as 7 Eleven in order to use it.
>>>
>>> There are several reasons for using such a card.  Some use these
>>> kinds of
>>> cards because they either have no established credit line or bank
>>> account
>>> or
>>> have a very bad credit history which prevents them from obtaining a
>>> traditional revolving credit card account.  It should be noted, however,
>>> that prepaid cards will not, unless explicitly stated in the terms of
>>> use
>>> agreement, help either establish or improve one's credit score.
>>>
>>> Another reason, which is why I have one, is because one does not want to
>&

Re: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-08 Thread E.T.

   Simple no frills answer? Its called sharing of information.

From E.T.'s Keyboard...
   ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 6/8/2016 2:24 PM, Christopher-Mark Gilland wrote:

I know that you're not trying to promote it.  Shrugs.

If you insist though.  I'm gonna ask this one final question though,
then, I swear on my life, I won't say anything further about it on list,
nor off, I absolutely cross my heart.

Why, if you're not promoting it, nor the app, are you telling us about
it to start with?  Isn't that somewhat of a contridiction, with all due
respect?
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

clgillan...@gmail.com
Phone: (704) 256-8010.
- Original Message - From: "M. Taylor" <mk...@ucla.edu>
To: <macvisionaries@googlegroups.com>
Sent: Wednesday, June 08, 2016 4:46 PM
Subject: RE: Some Info on The PayPal PrePaid Mastercard App for iOS



Hello Chris,

As I do not want to give the appearance of promoting this card, please
send future enquiries, that are not app related, to me, off-list.

However, to answer your question, the URL for requesting a PayPal
Prepaid card is:
http://paypal.com/prepaid

Mark

-Original Message-
From: macvisionaries@googlegroups.com
[mailto:macvisionaries@googlegroups.com] On Behalf Of Christopher-Mark
Gilland
Sent: Wednesday, June 08, 2016 1:20 PM
To: macvisionaries@googlegroups.com
Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS

Mark,

Once logged into my PayPal account on the web with Safari, where then
do I need to go to request such a card?
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

clgillan...@gmail.com
Phone: (704) 256-8010.
- Original Message -
From: "M. Taylor" <mk...@ucla.edu>
To: <macvisionaries@googlegroups.com>
Sent: Wednesday, June 08, 2016 3:28 PM
Subject: Some Info on The PayPal PrePaid Mastercard App for iOS



Hello Everyone,

I am cross-posting this to let you know that the PayPal Prepaid
Mastercard
App for iOS is more than reasonably VoiceOver accessible.  There are two
VoiceOver bugs that are immediately obvious.

1.
The primary menu button, located in the upper left corner of the
display,
is
not labeled; it just reads as, "button."

2.
It is sometimes necessary to perform a single-finger, double-tap and
hold
gesture in order to activate items labeled as links.

Other than these two items, all of the information one needs, in
order to
conveniently manage the card account, is accessible.

I have submitted a bug report to the developer and, hopefully, these
bugs
will be addressed in future releases.

Please note that I am referring only to the PayPal Prepaid Mastercard
and
not to the PayPal Debit card.

Just in case some are wondering, the PayPal Prepaid Mastercard is a
secured
debit card.  This is to say, one must load money onto the card, either
online or at a local market, such as 7 Eleven in order to use it.

There are several reasons for using such a card.  Some use these
kinds of
cards because they either have no established credit line or bank
account
or
have a very bad credit history which prevents them from obtaining a
traditional revolving credit card account.  It should be noted, however,
that prepaid cards will not, unless explicitly stated in the terms of
use
agreement, help either establish or improve one's credit score.

Another reason, which is why I have one, is because one does not want to
give an untrusted vendor access to a revolving credit line or bank
account,
such as would be the case if one were to use a standard debit or credit
card.

As a scenario as to why one may consider using a prepaid card, and this
has
happened to me in the distant past, a vendor was only supposed to charge
me
a fee, once.  However, the vendor began billing me monthly.  While I
eventually received a refund for the unauthorized charges, I had to both
file a credit dispute and cancel the account.  The real inconvenience
came
when I found myself having to update several trusted online vendors with
the
new credit card number.

Remember, a prepaid card can only be charged up to the amount loaded on
the
account.

So, in the above scenario, assuming that I had funded the card only
up to
the amount that I was to pay the vendor, subsequent billing attempts
would
have been denied.  Assuming that I had received notifications of the
failed
attempts, I could have investigated the problem, before money was taken.
Even in the event that subsequent unauthorized charges had gone through,
however, I could have cancelled the card without having to update all of
my
online accounts, assuming that I had not used the prepaid card for them.

You should know that while there are no interest charges associated with
prepaid cards, there are, however, associated fees that, depending on
the
brand of the card, can make using the card unreasonably expensive.

The prepai

Re: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-08 Thread Christopher-Mark Gilland

I know that you're not trying to promote it.  Shrugs.

If you insist though.  I'm gonna ask this one final question though, then, I 
swear on my life, I won't say anything further about it on list, nor off, I 
absolutely cross my heart.


Why, if you're not promoting it, nor the app, are you telling us about it to 
start with?  Isn't that somewhat of a contridiction, with all due respect?

---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

clgillan...@gmail.com
Phone: (704) 256-8010.
- Original Message - 
From: "M. Taylor" <mk...@ucla.edu>

To: <macvisionaries@googlegroups.com>
Sent: Wednesday, June 08, 2016 4:46 PM
Subject: RE: Some Info on The PayPal PrePaid Mastercard App for iOS



Hello Chris,

As I do not want to give the appearance of promoting this card, please 
send future enquiries, that are not app related, to me, off-list.


However, to answer your question, the URL for requesting a PayPal Prepaid 
card is:

http://paypal.com/prepaid

Mark

-Original Message-
From: macvisionaries@googlegroups.com 
[mailto:macvisionaries@googlegroups.com] On Behalf Of Christopher-Mark 
Gilland

Sent: Wednesday, June 08, 2016 1:20 PM
To: macvisionaries@googlegroups.com
Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS

Mark,

Once logged into my PayPal account on the web with Safari, where then do I 
need to go to request such a card?

---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

clgillan...@gmail.com
Phone: (704) 256-8010.
- Original Message -
From: "M. Taylor" <mk...@ucla.edu>
To: <macvisionaries@googlegroups.com>
Sent: Wednesday, June 08, 2016 3:28 PM
Subject: Some Info on The PayPal PrePaid Mastercard App for iOS



Hello Everyone,

I am cross-posting this to let you know that the PayPal Prepaid 
Mastercard

App for iOS is more than reasonably VoiceOver accessible.  There are two
VoiceOver bugs that are immediately obvious.

1.
The primary menu button, located in the upper left corner of the display,
is
not labeled; it just reads as, "button."

2.
It is sometimes necessary to perform a single-finger, double-tap and hold
gesture in order to activate items labeled as links.

Other than these two items, all of the information one needs, in order to
conveniently manage the card account, is accessible.

I have submitted a bug report to the developer and, hopefully, these bugs
will be addressed in future releases.

Please note that I am referring only to the PayPal Prepaid Mastercard and
not to the PayPal Debit card.

Just in case some are wondering, the PayPal Prepaid Mastercard is a
secured
debit card.  This is to say, one must load money onto the card, either
online or at a local market, such as 7 Eleven in order to use it.

There are several reasons for using such a card.  Some use these kinds of
cards because they either have no established credit line or bank account
or
have a very bad credit history which prevents them from obtaining a
traditional revolving credit card account.  It should be noted, however,
that prepaid cards will not, unless explicitly stated in the terms of use
agreement, help either establish or improve one's credit score.

Another reason, which is why I have one, is because one does not want to
give an untrusted vendor access to a revolving credit line or bank
account,
such as would be the case if one were to use a standard debit or credit
card.

As a scenario as to why one may consider using a prepaid card, and this
has
happened to me in the distant past, a vendor was only supposed to charge
me
a fee, once.  However, the vendor began billing me monthly.  While I
eventually received a refund for the unauthorized charges, I had to both
file a credit dispute and cancel the account.  The real inconvenience 
came

when I found myself having to update several trusted online vendors with
the
new credit card number.

Remember, a prepaid card can only be charged up to the amount loaded on
the
account.

So, in the above scenario, assuming that I had funded the card only up to
the amount that I was to pay the vendor, subsequent billing attempts 
would

have been denied.  Assuming that I had received notifications of the
failed
attempts, I could have investigated the problem, before money was taken.
Even in the event that subsequent unauthorized charges had gone through,
however, I could have cancelled the card without having to update all of
my
online accounts, assuming that I had not used the prepaid card for them.

You should know that while there are no interest charges associated with
prepaid cards, there are, however, associated fees that, depending on the
brand of the card, can make using the card unreasonably expensive.

The prepaid card market has exploded in recent years; so much so that 
even

major banks such as Chase are offering such accounts.

If you are considering a prepaid card, be sure to shop around and make
certain that you thoroughly unders

RE: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-08 Thread M. Taylor
Hello Chris,

As I do not want to give the appearance of promoting this card, please send 
future enquiries, that are not app related, to me, off-list.  

However, to answer your question, the URL for requesting a PayPal Prepaid card 
is:
http://paypal.com/prepaid

Mark

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Christopher-Mark Gilland
Sent: Wednesday, June 08, 2016 1:20 PM
To: macvisionaries@googlegroups.com
Subject: Re: Some Info on The PayPal PrePaid Mastercard App for iOS

Mark,

Once logged into my PayPal account on the web with Safari, where then do I need 
to go to request such a card?
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

clgillan...@gmail.com
Phone: (704) 256-8010.
- Original Message -
From: "M. Taylor" <mk...@ucla.edu>
To: <macvisionaries@googlegroups.com>
Sent: Wednesday, June 08, 2016 3:28 PM
Subject: Some Info on The PayPal PrePaid Mastercard App for iOS


> Hello Everyone,
>
> I am cross-posting this to let you know that the PayPal Prepaid Mastercard
> App for iOS is more than reasonably VoiceOver accessible.  There are two
> VoiceOver bugs that are immediately obvious.
>
> 1.
> The primary menu button, located in the upper left corner of the display, 
> is
> not labeled; it just reads as, "button."
>
> 2.
> It is sometimes necessary to perform a single-finger, double-tap and hold
> gesture in order to activate items labeled as links.
>
> Other than these two items, all of the information one needs, in order to
> conveniently manage the card account, is accessible.
>
> I have submitted a bug report to the developer and, hopefully, these bugs
> will be addressed in future releases.
>
> Please note that I am referring only to the PayPal Prepaid Mastercard and
> not to the PayPal Debit card.
>
> Just in case some are wondering, the PayPal Prepaid Mastercard is a 
> secured
> debit card.  This is to say, one must load money onto the card, either
> online or at a local market, such as 7 Eleven in order to use it.
>
> There are several reasons for using such a card.  Some use these kinds of
> cards because they either have no established credit line or bank account 
> or
> have a very bad credit history which prevents them from obtaining a
> traditional revolving credit card account.  It should be noted, however,
> that prepaid cards will not, unless explicitly stated in the terms of use
> agreement, help either establish or improve one's credit score.
>
> Another reason, which is why I have one, is because one does not want to
> give an untrusted vendor access to a revolving credit line or bank 
> account,
> such as would be the case if one were to use a standard debit or credit
> card.
>
> As a scenario as to why one may consider using a prepaid card, and this 
> has
> happened to me in the distant past, a vendor was only supposed to charge 
> me
> a fee, once.  However, the vendor began billing me monthly.  While I
> eventually received a refund for the unauthorized charges, I had to both
> file a credit dispute and cancel the account.  The real inconvenience came
> when I found myself having to update several trusted online vendors with 
> the
> new credit card number.
>
> Remember, a prepaid card can only be charged up to the amount loaded on 
> the
> account.
>
> So, in the above scenario, assuming that I had funded the card only up to
> the amount that I was to pay the vendor, subsequent billing attempts would
> have been denied.  Assuming that I had received notifications of the 
> failed
> attempts, I could have investigated the problem, before money was taken.
> Even in the event that subsequent unauthorized charges had gone through,
> however, I could have cancelled the card without having to update all of 
> my
> online accounts, assuming that I had not used the prepaid card for them.
>
> You should know that while there are no interest charges associated with
> prepaid cards, there are, however, associated fees that, depending on the
> brand of the card, can make using the card unreasonably expensive.
>
> The prepaid card market has exploded in recent years; so much so that even
> major banks such as Chase are offering such accounts.
>
> If you are considering a prepaid card, be sure to shop around and make
> certain that you thoroughly understand the fees associated with using the
> card.
>
> Just so there is no confusion, I am, in no way, promoting/recommending
> prepaids cards to anyone.  I am merely providing feedback on the current
> VoiceOver accessibility of the PayPal Prepaid Mastercard App, for iOS and
> describing a scenario in which the outcome would have been different if 
> suc

Re: Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-08 Thread Christopher-Mark Gilland

Mark,

Once logged into my PayPal account on the web with Safari, where then do I 
need to go to request such a card?

---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

clgillan...@gmail.com
Phone: (704) 256-8010.
- Original Message - 
From: "M. Taylor" <mk...@ucla.edu>

To: <macvisionaries@googlegroups.com>
Sent: Wednesday, June 08, 2016 3:28 PM
Subject: Some Info on The PayPal PrePaid Mastercard App for iOS



Hello Everyone,

I am cross-posting this to let you know that the PayPal Prepaid Mastercard
App for iOS is more than reasonably VoiceOver accessible.  There are two
VoiceOver bugs that are immediately obvious.

1.
The primary menu button, located in the upper left corner of the display, 
is

not labeled; it just reads as, "button."

2.
It is sometimes necessary to perform a single-finger, double-tap and hold
gesture in order to activate items labeled as links.

Other than these two items, all of the information one needs, in order to
conveniently manage the card account, is accessible.

I have submitted a bug report to the developer and, hopefully, these bugs
will be addressed in future releases.

Please note that I am referring only to the PayPal Prepaid Mastercard and
not to the PayPal Debit card.

Just in case some are wondering, the PayPal Prepaid Mastercard is a 
secured

debit card.  This is to say, one must load money onto the card, either
online or at a local market, such as 7 Eleven in order to use it.

There are several reasons for using such a card.  Some use these kinds of
cards because they either have no established credit line or bank account 
or

have a very bad credit history which prevents them from obtaining a
traditional revolving credit card account.  It should be noted, however,
that prepaid cards will not, unless explicitly stated in the terms of use
agreement, help either establish or improve one's credit score.

Another reason, which is why I have one, is because one does not want to
give an untrusted vendor access to a revolving credit line or bank 
account,

such as would be the case if one were to use a standard debit or credit
card.

As a scenario as to why one may consider using a prepaid card, and this 
has
happened to me in the distant past, a vendor was only supposed to charge 
me

a fee, once.  However, the vendor began billing me monthly.  While I
eventually received a refund for the unauthorized charges, I had to both
file a credit dispute and cancel the account.  The real inconvenience came
when I found myself having to update several trusted online vendors with 
the

new credit card number.

Remember, a prepaid card can only be charged up to the amount loaded on 
the

account.

So, in the above scenario, assuming that I had funded the card only up to
the amount that I was to pay the vendor, subsequent billing attempts would
have been denied.  Assuming that I had received notifications of the 
failed

attempts, I could have investigated the problem, before money was taken.
Even in the event that subsequent unauthorized charges had gone through,
however, I could have cancelled the card without having to update all of 
my

online accounts, assuming that I had not used the prepaid card for them.

You should know that while there are no interest charges associated with
prepaid cards, there are, however, associated fees that, depending on the
brand of the card, can make using the card unreasonably expensive.

The prepaid card market has exploded in recent years; so much so that even
major banks such as Chase are offering such accounts.

If you are considering a prepaid card, be sure to shop around and make
certain that you thoroughly understand the fees associated with using the
card.

Just so there is no confusion, I am, in no way, promoting/recommending
prepaids cards to anyone.  I am merely providing feedback on the current
VoiceOver accessibility of the PayPal Prepaid Mastercard App, for iOS and
describing a scenario in which the outcome would have been different if 
such

an instrument had been used.

Mark

--
The following information is important for all members of the Mac 
Visionaries list.


If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the 
owners or moderators directly rather than posting on the list itself.


Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
Quinn - you can reach Cara at caraqu...@caraquinn.com


The archives for this list can be searched at:
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Some Info on The PayPal PrePaid Mastercard App for iOS

2016-06-08 Thread M. Taylor
Hello Everyone,  

I am cross-posting this to let you know that the PayPal Prepaid Mastercard
App for iOS is more than reasonably VoiceOver accessible.  There are two
VoiceOver bugs that are immediately obvious. 

1.
The primary menu button, located in the upper left corner of the display, is
not labeled; it just reads as, "button."  

2.
It is sometimes necessary to perform a single-finger, double-tap and hold
gesture in order to activate items labeled as links.

Other than these two items, all of the information one needs, in order to
conveniently manage the card account, is accessible.  

I have submitted a bug report to the developer and, hopefully, these bugs
will be addressed in future releases.  

Please note that I am referring only to the PayPal Prepaid Mastercard and
not to the PayPal Debit card.

Just in case some are wondering, the PayPal Prepaid Mastercard is a secured
debit card.  This is to say, one must load money onto the card, either
online or at a local market, such as 7 Eleven in order to use it.  

There are several reasons for using such a card.  Some use these kinds of
cards because they either have no established credit line or bank account or
have a very bad credit history which prevents them from obtaining a
traditional revolving credit card account.  It should be noted, however,
that prepaid cards will not, unless explicitly stated in the terms of use
agreement, help either establish or improve one's credit score.   

Another reason, which is why I have one, is because one does not want to
give an untrusted vendor access to a revolving credit line or bank account,
such as would be the case if one were to use a standard debit or credit
card.  

As a scenario as to why one may consider using a prepaid card, and this has
happened to me in the distant past, a vendor was only supposed to charge me
a fee, once.  However, the vendor began billing me monthly.  While I
eventually received a refund for the unauthorized charges, I had to both
file a credit dispute and cancel the account.  The real inconvenience came
when I found myself having to update several trusted online vendors with the
new credit card number.  

Remember, a prepaid card can only be charged up to the amount loaded on the
account.

So, in the above scenario, assuming that I had funded the card only up to
the amount that I was to pay the vendor, subsequent billing attempts would
have been denied.  Assuming that I had received notifications of the failed
attempts, I could have investigated the problem, before money was taken.
Even in the event that subsequent unauthorized charges had gone through,
however, I could have cancelled the card without having to update all of my
online accounts, assuming that I had not used the prepaid card for them.

You should know that while there are no interest charges associated with
prepaid cards, there are, however, associated fees that, depending on the
brand of the card, can make using the card unreasonably expensive.

The prepaid card market has exploded in recent years; so much so that even
major banks such as Chase are offering such accounts.  

If you are considering a prepaid card, be sure to shop around and make
certain that you thoroughly understand the fees associated with using the
card.

Just so there is no confusion, I am, in no way, promoting/recommending
prepaids cards to anyone.  I am merely providing feedback on the current
VoiceOver accessibility of the PayPal Prepaid Mastercard App, for iOS and
describing a scenario in which the outcome would have been different if such
an instrument had been used.

Mark

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
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Re: Problem with paying paypal credit

2014-12-19 Thread Mary Jo Partyka
I’ll try it.

Thank you.


Mary Jo Partyka
choir...@gmail.com


 On Dec 18, 2014, at 7:18 PM, Ray Foret Jr rforet7...@comcast.net wrote:
 
 Let me double check right now.
 
 Okay.
 
 call:
 866-528-3733
 
 Sorry about the last one.
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 4:31 PM, Mary Jo Partyka choir...@gmail.com 
 mailto:choir...@gmail.com wrote:
 
 Hi, Ray,
 
 I am also having trouble with paypal and they keep telling me there is a 
 problem with my account and I already changed my password in response to 
 their email once.  When I called the number you gave Cheryl, I was asked to 
 take a survey about vacations even though I declined the cruise.  After I 
 did that, i got a busy signal and then the phone disconnected.  I tried the 
 number again to make sure I dialed right and got the same recording about 
 the cruise.  I called toll-free direct but they had no other numbers for 
 Paypal.  Any help you can give me would be appreciated. 
 
 Mary Jo Partyka
 choir...@gmail.com mailto:choir...@gmail.com
 
 
 On Dec 18, 2014, at 5:22 PM, Ray Foret Jr rforet7...@comcast.net 
 mailto:rforet7...@comcast.net wrote:
 
 I know what you mean.  I saw that myself.  I usually pay my bill via the 
 telephone system.  You might want to call:
 
 866-528-3833
 and give them an ear full while you're paying your bill.
 
 Their customer service folks seem pretty nice and I am very interested to 
 know what they tell you.
 
 
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com 
 mailto:cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site 
 was closed. Last month I did manage to pay my bill but this month I can't 
 click my payment method no matter what I do on the Mac. I very definitely 
 clicked the feedback button and told them to put back the radio buttons 
 as standard instead of these clickable things - at least that's how they 
 look for voiceover. They still have radio buttons for other choices but 
 not for the payment method. I have changed my mouse pointer settings, 
 tried different voiceover options from vo utility for the web; this is 
 driving me nuts! Any suggestions? I can't get the mouse to line up with 
 it; I can't get keyboard focus on it; I can get vo focus and I can flick 
 to it on the trackpad but nothing with mouse either via cmd-vo-f5 and 
 vo-f5 or by the actual Apple mouse which admittedly I'm not very good 
 with. Tabbing passes it up. Absolutely nothing allows me to click my 
 payment option. When I click continue I am told that I don't have enough 
 balance in my paypal account (which of course I don't!) and am asked to 
 choose a payment option - as if that isn't what I've been trying to do! I 
 rarely get this exasperated trying to do something on my computer but this 
 is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
 -- 
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 MacVisionaries group.
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Re: Problem with paying paypal credit

2014-12-19 Thread Mary Jo Partyka
I hope not either.  I didn’t accept the cruise that they offered me on the 3833 
number.


Mary Jo Partyka
choir...@gmail.com


 On Dec 18, 2014, at 7:03 PM, 'Maxwell Ivey' via MacVisionaries 
 macvisionaries@googlegroups.com wrote:
 
 there should be a number on pay pal's website. and i hope you didn't respond 
 to one of those fishing emails. good luck, max 
 On Dec 18, 2014, at 4:31 PM, Mary Jo Partyka wrote:
 
 Hi, Ray,
 
 I am also having trouble with paypal and they keep telling me there is a 
 problem with my account and I already changed my password in response to 
 their email once.  When I called the number you gave Cheryl, I was asked to 
 take a survey about vacations even though I declined the cruise.  After I 
 did that, i got a busy signal and then the phone disconnected.  I tried the 
 number again to make sure I dialed right and got the same recording about 
 the cruise.  I called toll-free direct but they had no other numbers for 
 Paypal.  Any help you can give me would be appreciated. 
 
 Mary Jo Partyka
 choir...@gmail.com mailto:choir...@gmail.com
 
 
 On Dec 18, 2014, at 5:22 PM, Ray Foret Jr rforet7...@comcast.net 
 mailto:rforet7...@comcast.net wrote:
 
 I know what you mean.  I saw that myself.  I usually pay my bill via the 
 telephone system.  You might want to call:
 
 866-528-3833
 and give them an ear full while you're paying your bill.
 
 Their customer service folks seem pretty nice and I am very interested to 
 know what they tell you.
 
 
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com 
 mailto:cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site 
 was closed. Last month I did manage to pay my bill but this month I can't 
 click my payment method no matter what I do on the Mac. I very definitely 
 clicked the feedback button and told them to put back the radio buttons 
 as standard instead of these clickable things - at least that's how they 
 look for voiceover. They still have radio buttons for other choices but 
 not for the payment method. I have changed my mouse pointer settings, 
 tried different voiceover options from vo utility for the web; this is 
 driving me nuts! Any suggestions? I can't get the mouse to line up with 
 it; I can't get keyboard focus on it; I can get vo focus and I can flick 
 to it on the trackpad but nothing with mouse either via cmd-vo-f5 and 
 vo-f5 or by the actual Apple mouse which admittedly I'm not very good 
 with. Tabbing passes it up. Absolutely nothing allows me to click my 
 payment option. When I click continue I am told that I don't have enough 
 balance in my paypal account (which of course I don't!) and am asked to 
 choose a payment option - as if that isn't what I've been trying to do! I 
 rarely get this exasperated trying to do something on my computer but this 
 is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
 -- 
 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
 To unsubscribe from this group and stop receiving emails from it, send an 
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 mailto:macvisionaries+unsubscr...@googlegroups.com.
 To post to this group, send email to macvisionaries@googlegroups.com 
 mailto:macvisionaries@googlegroups.com.
 Visit this group at http://groups.google.com/group/macvisionaries 
 http://groups.google.com/group/macvisionaries.
 For more options, visit https://groups.google.com/d/optout 
 https://groups.google.com/d/optout.
 
 
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Re: Problem with paying paypal credit

2014-12-19 Thread Chris Moore
I’m going to jump in and offer a piece of prudent advice.  I consider myself a 
fairly knowledgeable computer user.  However, when it comes to entering 
financial transactions online, I would much prefer to have a sighted person 
assist or review what I am attempting to do before hitting the submit button.  
Never assume that the screen reader is showing you all the pertinent  
information.

Chris

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Re: Problem with paying paypal credit

2014-12-19 Thread Cheryl Homiak
Your advice is appreciated but if i did that (1) a sighted person would know 
business I don't need him/her to know and I might as well just go back to 
having a reader go through my mail and do my checks; and (2) I would never get 
things done because I usually don't have a sighted person around. I have been 
doing my own transactions online without the confirmation of a sighted person 
for over ten years - in fact, I do almost all my financial transactions that 
way - and have never made a mistake doing it. In fact, my screen reader has 
indeed been up to the task as long as I checked everything carefully, be it a 
Windows, linux or Mac screenreader. However, I do understand that mistakes can 
be made and information may not show up correctly in some instances and I don't 
blame or belittle people who wish to use such precautions. However, for me, to 
do transactions online would be totally pointless if I had to have a sighted 
person okay my decisions for me. Sorry, I know this does sound impatient with 
your view; it's not that I don't respect it; I just know that for me it would 
put an end to my use of online systems if I followed this advice. But I commend 
those who can do this and feel they need to do so for their caution and wisdom 
and patience in waiting for sighted help to do these things; if you have doubts 
as to your ability or feel you need more practice first or for some reason 
don't trust your screenreader or a particular sight, this is indeed a good 
idea. But I will have to say that I do not think this is a risky thing for a 
blind person with experience to do in most cases.

-- 
Cheryl


Go beyond the Christmas story this year;
meet Immanuel (God with us),
Jesus, the crucified Savior,
Christ, the risen LORD!!!





On Dec 19, 2014, at 1:40 PM, Chris Moore chris.w...@gmail.com wrote:

I’m going to jump in and offer a piece of prudent advice.  I consider myself a 
fairly knowledgeable computer user.  However, when it comes to entering 
financial transactions online, I would much prefer to have a sighted person 
assist or review what I am attempting to do before hitting the submit button.  
Never assume that the screen reader is showing you all the pertinent  
information.

Chris

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Problem with paying paypal credit

2014-12-18 Thread Cheryl Homiak
Some of you may know that Bill Me later is now Paypal Credit. The Bill Me Later 
site worked fine but shortly after the switch of course that site was closed. 
Last month I did manage to pay my bill but this month I can't click my payment 
method no matter what I do on the Mac. I very definitely clicked the feedback 
button and told them to put back the radio buttons as standard instead of these 
clickable things - at least that's how they look for voiceover. They still 
have radio buttons for other choices but not for the payment method. I have 
changed my mouse pointer settings, tried different voiceover options from vo 
utility for the web; this is driving me nuts! Any suggestions? I can't get the 
mouse to line up with it; I can't get keyboard focus on it; I can get vo focus 
and I can flick to it on the trackpad but nothing with mouse either via 
cmd-vo-f5 and vo-f5 or by the actual Apple mouse which admittedly I'm not very 
good with. Tabbing passes it up. Absolutely nothing allows me to click my 
payment option. When I click continue I am told that I don't have enough 
balance in my paypal account (which of course I don't!) and am asked to choose 
a payment option - as if that isn't what I've been trying to do! I rarely get 
this exasperated trying to do something on my computer but this is ridiculous!

-- 
Cheryl


Go beyond the Christmas story this year;
meet Immanuel (God with us),
Jesus, the crucified Savior,
Christ, the risen LORD!!!


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Re: Problem with paying paypal credit

2014-12-18 Thread Ray Foret Jr
I know what you mean.  I saw that myself.  I usually pay my bill via the 
telephone system.  You might want to call:

866-528-3833
and give them an ear full while you're paying your bill.

Their customer service folks seem pretty nice and I am very interested to know 
what they tell you.


Sincerely,
The Constantly Barefooted Ray

Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!

Sent from my Mac,
the only computer with full accessibility for the blind built-in

 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site was 
 closed. Last month I did manage to pay my bill but this month I can't click 
 my payment method no matter what I do on the Mac. I very definitely clicked 
 the feedback button and told them to put back the radio buttons as standard 
 instead of these clickable things - at least that's how they look for 
 voiceover. They still have radio buttons for other choices but not for the 
 payment method. I have changed my mouse pointer settings, tried different 
 voiceover options from vo utility for the web; this is driving me nuts! Any 
 suggestions? I can't get the mouse to line up with it; I can't get keyboard 
 focus on it; I can get vo focus and I can flick to it on the trackpad but 
 nothing with mouse either via cmd-vo-f5 and vo-f5 or by the actual Apple 
 mouse which admittedly I'm not very good with. Tabbing passes it up. 
 Absolutely nothing allows me to click my payment option. When I click 
 continue I am told that I don't have enough balance in my paypal account 
 (which of course I don't!) and am asked to choose a payment option - as if 
 that isn't what I've been trying to do! I rarely get this exasperated trying 
 to do something on my computer but this is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
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Re: Problem with paying paypal credit

2014-12-18 Thread Mary Jo Partyka
Hi, Ray,

I am also having trouble with paypal and they keep telling me there is a 
problem with my account and I already changed my password in response to their 
email once.  When I called the number you gave Cheryl, I was asked to take a 
survey about vacations even though I declined the cruise.  After I did that, i 
got a busy signal and then the phone disconnected.  I tried the number again to 
make sure I dialed right and got the same recording about the cruise.  I called 
toll-free direct but they had no other numbers for Paypal.  Any help you can 
give me would be appreciated. 

Mary Jo Partyka
choir...@gmail.com


 On Dec 18, 2014, at 5:22 PM, Ray Foret Jr rforet7...@comcast.net wrote:
 
 I know what you mean.  I saw that myself.  I usually pay my bill via the 
 telephone system.  You might want to call:
 
 866-528-3833
 and give them an ear full while you're paying your bill.
 
 Their customer service folks seem pretty nice and I am very interested to 
 know what they tell you.
 
 
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com 
 mailto:cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site was 
 closed. Last month I did manage to pay my bill but this month I can't click 
 my payment method no matter what I do on the Mac. I very definitely clicked 
 the feedback button and told them to put back the radio buttons as 
 standard instead of these clickable things - at least that's how they look 
 for voiceover. They still have radio buttons for other choices but not for 
 the payment method. I have changed my mouse pointer settings, tried 
 different voiceover options from vo utility for the web; this is driving me 
 nuts! Any suggestions? I can't get the mouse to line up with it; I can't get 
 keyboard focus on it; I can get vo focus and I can flick to it on the 
 trackpad but nothing with mouse either via cmd-vo-f5 and vo-f5 or by the 
 actual Apple mouse which admittedly I'm not very good with. Tabbing passes 
 it up. Absolutely nothing allows me to click my payment option. When I click 
 continue I am told that I don't have enough balance in my paypal account 
 (which of course I don't!) and am asked to choose a payment option - as if 
 that isn't what I've been trying to do! I rarely get this exasperated trying 
 to do something on my computer but this is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
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Re: Problem with paying paypal credit

2014-12-18 Thread 'Maxwell Ivey' via MacVisionaries
there should be a number on pay pal's website. and i hope you didn't respond to 
one of those fishing emails. good luck, max 
On Dec 18, 2014, at 4:31 PM, Mary Jo Partyka wrote:

 Hi, Ray,
 
 I am also having trouble with paypal and they keep telling me there is a 
 problem with my account and I already changed my password in response to 
 their email once.  When I called the number you gave Cheryl, I was asked to 
 take a survey about vacations even though I declined the cruise.  After I did 
 that, i got a busy signal and then the phone disconnected.  I tried the 
 number again to make sure I dialed right and got the same recording about the 
 cruise.  I called toll-free direct but they had no other numbers for Paypal.  
 Any help you can give me would be appreciated. 
 
 Mary Jo Partyka
 choir...@gmail.com
 
 
 On Dec 18, 2014, at 5:22 PM, Ray Foret Jr rforet7...@comcast.net wrote:
 
 I know what you mean.  I saw that myself.  I usually pay my bill via the 
 telephone system.  You might want to call:
 
 866-528-3833
 and give them an ear full while you're paying your bill.
 
 Their customer service folks seem pretty nice and I am very interested to 
 know what they tell you.
 
 
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site was 
 closed. Last month I did manage to pay my bill but this month I can't click 
 my payment method no matter what I do on the Mac. I very definitely clicked 
 the feedback button and told them to put back the radio buttons as 
 standard instead of these clickable things - at least that's how they 
 look for voiceover. They still have radio buttons for other choices but not 
 for the payment method. I have changed my mouse pointer settings, tried 
 different voiceover options from vo utility for the web; this is driving me 
 nuts! Any suggestions? I can't get the mouse to line up with it; I can't 
 get keyboard focus on it; I can get vo focus and I can flick to it on the 
 trackpad but nothing with mouse either via cmd-vo-f5 and vo-f5 or by the 
 actual Apple mouse which admittedly I'm not very good with. Tabbing passes 
 it up. Absolutely nothing allows me to click my payment option. When I 
 click continue I am told that I don't have enough balance in my paypal 
 account (which of course I don't!) and am asked to choose a payment option 
 - as if that isn't what I've been trying to do! I rarely get this 
 exasperated trying to do something on my computer but this is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
 -- 
 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
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 To post to this group, send email to macvisionaries@googlegroups.com.
 Visit this group at http://groups.google.com/group/macvisionaries.
 For more options, visit https://groups.google.com/d/optout.
 
 
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 To post to this group, send email to macvisionaries@googlegroups.com.
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Re: Problem with paying paypal credit

2014-12-18 Thread Ray Foret Jr
Let me double check right now.

Okay.

call:
866-528-3733

Sorry about the last one.
Sincerely,
The Constantly Barefooted Ray

Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!

Sent from my Mac,
the only computer with full accessibility for the blind built-in

 On Dec 18, 2014, at 4:31 PM, Mary Jo Partyka choir...@gmail.com wrote:
 
 Hi, Ray,
 
 I am also having trouble with paypal and they keep telling me there is a 
 problem with my account and I already changed my password in response to 
 their email once.  When I called the number you gave Cheryl, I was asked to 
 take a survey about vacations even though I declined the cruise.  After I did 
 that, i got a busy signal and then the phone disconnected.  I tried the 
 number again to make sure I dialed right and got the same recording about the 
 cruise.  I called toll-free direct but they had no other numbers for Paypal.  
 Any help you can give me would be appreciated. 
 
 Mary Jo Partyka
 choir...@gmail.com mailto:choir...@gmail.com
 
 
 On Dec 18, 2014, at 5:22 PM, Ray Foret Jr rforet7...@comcast.net 
 mailto:rforet7...@comcast.net wrote:
 
 I know what you mean.  I saw that myself.  I usually pay my bill via the 
 telephone system.  You might want to call:
 
 866-528-3833
 and give them an ear full while you're paying your bill.
 
 Their customer service folks seem pretty nice and I am very interested to 
 know what they tell you.
 
 
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com 
 mailto:cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site was 
 closed. Last month I did manage to pay my bill but this month I can't click 
 my payment method no matter what I do on the Mac. I very definitely clicked 
 the feedback button and told them to put back the radio buttons as 
 standard instead of these clickable things - at least that's how they 
 look for voiceover. They still have radio buttons for other choices but not 
 for the payment method. I have changed my mouse pointer settings, tried 
 different voiceover options from vo utility for the web; this is driving me 
 nuts! Any suggestions? I can't get the mouse to line up with it; I can't 
 get keyboard focus on it; I can get vo focus and I can flick to it on the 
 trackpad but nothing with mouse either via cmd-vo-f5 and vo-f5 or by the 
 actual Apple mouse which admittedly I'm not very good with. Tabbing passes 
 it up. Absolutely nothing allows me to click my payment option. When I 
 click continue I am told that I don't have enough balance in my paypal 
 account (which of course I don't!) and am asked to choose a payment option 
 - as if that isn't what I've been trying to do! I rarely get this 
 exasperated trying to do something on my computer but this is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
 -- 
 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
 To unsubscribe from this group and stop receiving emails from it, send an 
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 For more

Re: Problem with paying paypal credit

2014-12-18 Thread Kawal Gucukoglu
PayPal website, is generally very very bad.

I hate everything about it now these days. So, yes, give them an earful.

Kawal.



 On 18 Dec 2014, at 10:22 pm, Ray Foret Jr rforet7...@comcast.net wrote:
 
 I know what you mean.  I saw that myself.  I usually pay my bill via the 
 telephone system.  You might want to call:
 
 866-528-3833
 and give them an ear full while you're paying your bill.
 
 Their customer service folks seem pretty nice and I am very interested to 
 know what they tell you.
 
 
 Sincerely,
 The Constantly Barefooted Ray
 
 Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!
 
 Sent from my Mac,
 the only computer with full accessibility for the blind built-in
 
 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site was 
 closed. Last month I did manage to pay my bill but this month I can't click 
 my payment method no matter what I do on the Mac. I very definitely clicked 
 the feedback button and told them to put back the radio buttons as 
 standard instead of these clickable things - at least that's how they look 
 for voiceover. They still have radio buttons for other choices but not for 
 the payment method. I have changed my mouse pointer settings, tried 
 different voiceover options from vo utility for the web; this is driving me 
 nuts! Any suggestions? I can't get the mouse to line up with it; I can't get 
 keyboard focus on it; I can get vo focus and I can flick to it on the 
 trackpad but nothing with mouse either via cmd-vo-f5 and vo-f5 or by the 
 actual Apple mouse which admittedly I'm not very good with. Tabbing passes 
 it up. Absolutely nothing allows me to click my payment option. When I click 
 continue I am told that I don't have enough balance in my paypal account 
 (which of course I don't!) and am asked to choose a payment option - as if 
 that isn't what I've been trying to do! I rarely get this exasperated trying 
 to do something on my computer but this is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
 -- 
 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
 To unsubscribe from this group and stop receiving emails from it, send an 
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 To post to this group, send email to macvisionaries@googlegroups.com.
 Visit this group at http://groups.google.com/group/macvisionaries.
 For more options, visit https://groups.google.com/d/optout.
 
 -- 
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Re: Problem with paying paypal credit

2014-12-18 Thread Cheryl Homiak
Thank you. I finally got it paid with the paypal app but it wasn't really 
better. what I finally had to do was first click the link that said something 
like How do you want to pay? Then clicking the payment method I wanted 
apparently worked. But I'll keep the phone number handy!

-- 
Cheryl


Go beyond the Christmas story this year;
meet Immanuel (God with us),
Jesus, the crucified Savior,
Christ, the risen LORD!!!





On Dec 18, 2014, at 4:22 PM, Ray Foret Jr rforet7...@comcast.net wrote:

I know what you mean.  I saw that myself.  I usually pay my bill via the 
telephone system.  You might want to call:

866-528-3833
and give them an ear full while you're paying your bill.

Their customer service folks seem pretty nice and I am very interested to know 
what they tell you.


Sincerely,
The Constantly Barefooted Ray

Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user!

Sent from my Mac,
the only computer with full accessibility for the blind built-in

 On Dec 18, 2014, at 12:40 PM, Cheryl Homiak cah4...@icloud.com 
 mailto:cah4...@icloud.com wrote:
 
 Some of you may know that Bill Me later is now Paypal Credit. The Bill Me 
 Later site worked fine but shortly after the switch of course that site was 
 closed. Last month I did manage to pay my bill but this month I can't click 
 my payment method no matter what I do on the Mac. I very definitely clicked 
 the feedback button and told them to put back the radio buttons as standard 
 instead of these clickable things - at least that's how they look for 
 voiceover. They still have radio buttons for other choices but not for the 
 payment method. I have changed my mouse pointer settings, tried different 
 voiceover options from vo utility for the web; this is driving me nuts! Any 
 suggestions? I can't get the mouse to line up with it; I can't get keyboard 
 focus on it; I can get vo focus and I can flick to it on the trackpad but 
 nothing with mouse either via cmd-vo-f5 and vo-f5 or by the actual Apple 
 mouse which admittedly I'm not very good with. Tabbing passes it up. 
 Absolutely nothing allows me to click my payment option. When I click 
 continue I am told that I don't have enough balance in my paypal account 
 (which of course I don't!) and am asked to choose a payment option - as if 
 that isn't what I've been trying to do! I rarely get this exasperated trying 
 to do something on my computer but this is ridiculous!
 
 -- 
 Cheryl
 
 
 Go beyond the Christmas story this year;
 meet Immanuel (God with us),
 Jesus, the crucified Savior,
 Christ, the risen LORD!!!
 
 
 
 -- 
 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
 To unsubscribe from this group and stop receiving emails from it, send an 
 email to macvisionaries+unsubscr...@googlegroups.com 
 mailto:macvisionaries+unsubscr...@googlegroups.com.
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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Chris Blouch

My usual rules of thumb for CAPTCHA which work at Internet scale are:

1. Algorithmically generated puzzles which are hard for algorithms to 
solve (one-way transforms)
Likewise, puzzles which are reasonably possible for real people to 
solve

2. Puzzles which do not require localization
3. Puzzles which are not susceptible to brute force attacks (high random 
success rates)


That said, it should be obvious that swirled character image captchas 
will not work for those with vision impairments but this is easily 
remedied with an audio version. Audio and image recognition are pretty 
much the two areas that algorithms have trouble with. Common solution is 
multiple people speaking on top of each other. Hard for algorithms to 
crack but not impossible for real people. Playback using Sound Manager 2


http://www.schillmania.com/projects/soundmanager2/

does the heavy lifting to select native html5 or flash for the audio and 
do it in a way that works for all browsers. Other than that they just 
have to make sure that the audio play button is easily found in the tab 
order and, once pressed, moves focus to the text input. Not much else 
needed beyond that.


CB

On 11/8/11 6:57 PM, Karen Lewellen wrote:

Hi folks,
For reasons that are complicated to explain I have the ear of the 
legal department at paypal -ebay.  Part of the reason is that, as some 
of you may know, they are *requiring* all users to agree that that 
they read pdf files, or they will lose their account.  Because of this 
and some other access issues with paypal and ebay, i have been asked 
to document why things like pdf and captcha are issues for those using 
adaptive tools.  I have told them already that to assume everyone is 
using jaws is impractical, and that still browsers like lynx, with its 
recent edition  dated June 2011, are good foundations for access.  I 
have shared that pdf reaains a hurtle, and captcha is flat out an 
issue, as is stuff like flash.
because they are serious though I want to make maximum use of this 
opportunity.  What I would welcome is article information, places that 
discuss why pdf for example and captcha remain barriers.  Likewise 
posts from you if you have met with issues with either service would 
be welcome. I want them to fix this for everyone, not just sweep me 
under the corporate rug.  That they are shifting all document 
responsibility t the end user is disturbing, since if you have an 
issue say with security, you will bare the blame for any discrepancies 
in documentation.


 Additionally, if part of your professional life is access, share 
under your professional umbrella.  If I get enough research responses, 
i will construct a solid document for them, and include as many other 
people as I can.

Thanks in advance,
Karen



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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Red.Falcon
Hi Chris!
But of course quite a few people have a hearing impairment!
And have said the audio capture is bad for them!
What the solution for security is to get around this is going to be difficult!
Colin

On 9 Nov 2011, at 19:01, Chris Blouch wrote:

 My usual rules of thumb for CAPTCHA which work at Internet scale are:
 
 1. Algorithmically generated puzzles which are hard for algorithms to solve 
 (one-way transforms)
Likewise, puzzles which are reasonably possible for real people to solve
 2. Puzzles which do not require localization
 3. Puzzles which are not susceptible to brute force attacks (high random 
 success rates)
 
 That said, it should be obvious that swirled character image captchas will 
 not work for those with vision impairments but this is easily remedied with 
 an audio version. Audio and image recognition are pretty much the two areas 
 that algorithms have trouble with. Common solution is multiple people 
 speaking on top of each other. Hard for algorithms to crack but not 
 impossible for real people. Playback using Sound Manager 2
 
 http://www.schillmania.com/projects/soundmanager2/
 
 does the heavy lifting to select native html5 or flash for the audio and do 
 it in a way that works for all browsers. Other than that they just have to 
 make sure that the audio play button is easily found in the tab order and, 
 once pressed, moves focus to the text input. Not much else needed beyond that.
 
 CB
 
 On 11/8/11 6:57 PM, Karen Lewellen wrote:
 Hi folks,
 For reasons that are complicated to explain I have the ear of the legal 
 department at paypal -ebay.  Part of the reason is that, as some of you may 
 know, they are *requiring* all users to agree that that they read pdf files, 
 or they will lose their account.  Because of this and some other access 
 issues with paypal and ebay, i have been asked to document why things like 
 pdf and captcha are issues for those using adaptive tools.  I have told them 
 already that to assume everyone is using jaws is impractical, and that still 
 browsers like lynx, with its recent edition  dated June 2011, are good 
 foundations for access.  I have shared that pdf reaains a hurtle, and 
 captcha is flat out an issue, as is stuff like flash.
 because they are serious though I want to make maximum use of this 
 opportunity.  What I would welcome is article information, places that 
 discuss why pdf for example and captcha remain barriers.  Likewise posts 
 from you if you have met with issues with either service would be welcome. I 
 want them to fix this for everyone, not just sweep me under the corporate 
 rug.  That they are shifting all document responsibility t the end user is 
 disturbing, since if you have an issue say with security, you will bare the 
 blame for any discrepancies in documentation.
 
 Additionally, if part of your professional life is access, share under your 
 professional umbrella.  If I get enough research responses, i will construct 
 a solid document for them, and include as many other people as I can.
 Thanks in advance,
 Karen
 
 
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 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
 To post to this group, send email to macvisionaries@googlegroups.com.
 To unsubscribe from this group, send email to 
 macvisionaries+unsubscr...@googlegroups.com.
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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Chris Blouch
So you're asking about people who have both audio and vision impairment? 
It's a bit tougher case which would probably best be handled by a third 
party out-of-band authentication service like 
http://www.authentify.com/. If you can't see images or hear audio, 
anything else you do in the browser is going to get cracked.


CB

On 11/9/11 2:14 PM, Red.Falcon wrote:

Hi Chris!
But of course quite a few people have a hearing impairment!
And have said the audio capture is bad for them!
What the solution for security is to get around this is going to be difficult!
Colin

On 9 Nov 2011, at 19:01, Chris Blouch wrote:


My usual rules of thumb for CAPTCHA which work at Internet scale are:

1. Algorithmically generated puzzles which are hard for algorithms to solve 
(one-way transforms)
Likewise, puzzles which are reasonably possible for real people to solve
2. Puzzles which do not require localization
3. Puzzles which are not susceptible to brute force attacks (high random 
success rates)

That said, it should be obvious that swirled character image captchas will not 
work for those with vision impairments but this is easily remedied with an 
audio version. Audio and image recognition are pretty much the two areas that 
algorithms have trouble with. Common solution is multiple people speaking on 
top of each other. Hard for algorithms to crack but not impossible for real 
people. Playback using Sound Manager 2

http://www.schillmania.com/projects/soundmanager2/

does the heavy lifting to select native html5 or flash for the audio and do it 
in a way that works for all browsers. Other than that they just have to make 
sure that the audio play button is easily found in the tab order and, once 
pressed, moves focus to the text input. Not much else needed beyond that.

CB

On 11/8/11 6:57 PM, Karen Lewellen wrote:

Hi folks,
For reasons that are complicated to explain I have the ear of the legal 
department at paypal -ebay.  Part of the reason is that, as some of you may 
know, they are *requiring* all users to agree that that they read pdf files, or 
they will lose their account.  Because of this and some other access issues 
with paypal and ebay, i have been asked to document why things like pdf and 
captcha are issues for those using adaptive tools.  I have told them already 
that to assume everyone is using jaws is impractical, and that still browsers 
like lynx, with its recent edition  dated June 2011, are good foundations for 
access.  I have shared that pdf reaains a hurtle, and captcha is flat out an 
issue, as is stuff like flash.
because they are serious though I want to make maximum use of this opportunity. 
 What I would welcome is article information, places that discuss why pdf for 
example and captcha remain barriers.  Likewise posts from you if you have met 
with issues with either service would be welcome. I want them to fix this for 
everyone, not just sweep me under the corporate rug.  That they are shifting 
all document responsibility t the end user is disturbing, since if you have an 
issue say with security, you will bare the blame for any discrepancies in 
documentation.

Additionally, if part of your professional life is access, share under your 
professional umbrella.  If I get enough research responses, i will construct a 
solid document for them, and include as many other people as I can.
Thanks in advance,
Karen


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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Karen Lewellen
What is wrong with the real questions that requre human input?  One can 
connect with all that way
We are talking about a solution that does not require captcha in my book, 
but that is just me.

Karen

On Wed, 9 Nov 2011, Chris Blouch wrote:

So you're asking about people who have both audio and vision impairment? It's 
a bit tougher case which would probably best be handled by a third party 
out-of-band authentication service like http://www.authentify.com/. If you 
can't see images or hear audio, anything else you do in the browser is going 
to get cracked.


CB

On 11/9/11 2:14 PM, Red.Falcon wrote:

 Hi Chris!
 But of course quite a few people have a hearing impairment!
 And have said the audio capture is bad for them!
 What the solution for security is to get around this is going to be
 difficult!
 Colin

 On 9 Nov 2011, at 19:01, Chris Blouch wrote:

  My usual rules of thumb for CAPTCHA which work at Internet scale are:
 
  1. Algorithmically generated puzzles which are hard for algorithms to 
  solve (one-way transforms)
  Likewise, puzzles which are reasonably possible for real people to 
  solve

  2. Puzzles which do not require localization
  3. Puzzles which are not susceptible to brute force attacks (high random 
  success rates)
 
  That said, it should be obvious that swirled character image captchas 
  will not work for those with vision impairments but this is easily 
  remedied with an audio version. Audio and image recognition are pretty 
  much the two areas that algorithms have trouble with. Common solution is 
  multiple people speaking on top of each other. Hard for algorithms to 
  crack but not impossible for real people. Playback using Sound Manager 2
 
  http://www.schillmania.com/projects/soundmanager2/
 
  does the heavy lifting to select native html5 or flash for the audio and 
  do it in a way that works for all browsers. Other than that they just 
  have to make sure that the audio play button is easily found in the tab 
  order and, once pressed, moves focus to the text input. Not much else 
  needed beyond that.
 
  CB
 
  On 11/8/11 6:57 PM, Karen Lewellen wrote:

   Hi folks,
   For reasons that are complicated to explain I have the ear of the 
   legal department at paypal -ebay.  Part of the reason is that, as some 
   of you may know, they are *requiring* all users to agree that that 
   they read pdf files, or they will lose their account.  Because of this 
   and some other access issues with paypal and ebay, i have been asked 
   to document why things like pdf and captcha are issues for those using 
   adaptive tools.  I have told them already that to assume everyone is 
   using jaws is impractical, and that still browsers like lynx, with its 
   recent edition  dated June 2011, are good foundations for access.  I 
   have shared that pdf reaains a hurtle, and captcha is flat out an 
   issue, as is stuff like flash.
   because they are serious though I want to make maximum use of this 
   opportunity.  What I would welcome is article information, places that 
   discuss why pdf for example and captcha remain barriers.  Likewise 
   posts from you if you have met with issues with either service would 
   be welcome. I want them to fix this for everyone, not just sweep me 
   under the corporate rug.  That they are shifting all document 
   responsibility t the end user is disturbing, since if you have an 
   issue say with security, you will bare the blame for any discrepancies 
   in documentation.
  
   Additionally, if part of your professional life is access, share under 
   your professional umbrella.  If I get enough research responses, i 
   will construct a solid document for them, and include as many other 
   people as I can.

   Thanks in advance,
   Karen
  
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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Eric Oyen
Karon,

I have found that most PDF files are not readable using voiceover in OS X. this 
doesn't mean all of them are inaccessible, but it appears that a vast majority 
are imported graphic files in a container.

as for captchas, I find them nearly impossible to solve, and some sites that 
have audio captchas, the audio will not play under safari and some others are 
severely distorted. couple this with the fact that mozilla firefox isn't 
accessible using voiceover, that certain captcha solving plugins are also 
inaccessible (and no such plugins are available for safari that I know of). 
since I am not a windows user, nor do I wish to spend large sums of money to do 
so, I am not inclined to use microsoft based products. This means that I am 
also limited in how I do some things on the net (especially where visually 
based security is concerned.

-eric 
On Nov 8, 2011, at 4:57 PM, Karen Lewellen wrote:

 Hi folks,
 For reasons that are complicated to explain I have the ear of the legal 
 department at paypal -ebay.  Part of the reason is that, as some of you may 
 know, they are *requiring* all users to agree that that they read pdf files, 
 or they will lose their account.  Because of this and some other access 
 issues with paypal and ebay, i have been asked to document why things like 
 pdf and captcha are issues for those using adaptive tools.  I have told them 
 already that to assume everyone is using jaws is impractical, and that still 
 browsers like lynx, with its recent edition  dated June 2011, are good 
 foundations for access.  I have shared that pdf reaains a hurtle, and captcha 
 is flat out an issue, as is stuff like flash.
 because they are serious though I want to make maximum use of this 
 opportunity.  What I would welcome is article information, places that 
 discuss why pdf for example and captcha remain barriers.  Likewise posts from 
 you if you have met with issues with either service would be welcome. I want 
 them to fix this for everyone, not just sweep me under the corporate rug.  
 That they are shifting all document responsibility t the end user is 
 disturbing, since if you have an issue say with security, you will bare the 
 blame for any discrepancies in documentation.
 
 Additionally, if part of your professional life is access, share under your 
 professional umbrella.  If I get enough research responses, i will construct 
 a solid document for them, and include as many other people as I can.
 Thanks in advance,
 Karen
 
 -- 
 You received this message because you are subscribed to the Google Groups 
 MacVisionaries group.
 To post to this group, send email to macvisionaries@googlegroups.com.
 To unsubscribe from this group, send email to 
 macvisionaries+unsubscr...@googlegroups.com.
 For more options, visit this group at 
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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Chris Blouch
If you've got one I'm all ears :) I've reviewed a number of them from 
various research centers and they all fall down in one of the three 
areas I mentioned. Most question based captchas either have so few 
questions that a parser could figure out the right answers or they 
aren't specific enough that there are multiple correct answers.


CB

On 11/9/11 4:37 PM, Karen Lewellen wrote:
What is wrong with the real questions that requre human input?  One 
can connect with all that way
We are talking about a solution that does not require captcha in my 
book, but that is just me.

Karen

On Wed, 9 Nov 2011, Chris Blouch wrote:

So you're asking about people who have both audio and vision 
impairment? It's a bit tougher case which would probably best be 
handled by a third party out-of-band authentication service like 
http://www.authentify.com/. If you can't see images or hear audio, 
anything else you do in the browser is going to get cracked.


CB

On 11/9/11 2:14 PM, Red.Falcon wrote:

 Hi Chris!
 But of course quite a few people have a hearing impairment!
 And have said the audio capture is bad for them!
 What the solution for security is to get around this is going to be
 difficult!
 Colin

 On 9 Nov 2011, at 19:01, Chris Blouch wrote:

  My usual rules of thumb for CAPTCHA which work at Internet scale 
are:
   1. Algorithmically generated puzzles which are hard for 
algorithms to   solve (one-way transforms)
  Likewise, puzzles which are reasonably possible for real 
people to   solve

  2. Puzzles which do not require localization
  3. Puzzles which are not susceptible to brute force attacks (high 
random   success rates)
   That said, it should be obvious that swirled character image 
captchas   will not work for those with vision impairments but this 
is easily   remedied with an audio version. Audio and image 
recognition are pretty   much the two areas that algorithms have 
trouble with. Common solution is   multiple people speaking on top 
of each other. Hard for algorithms to   crack but not impossible 
for real people. Playback using Sound Manager 2

   http://www.schillmania.com/projects/soundmanager2/
   does the heavy lifting to select native html5 or flash for the 
audio and   do it in a way that works for all browsers. Other than 
that they just   have to make sure that the audio play button is 
easily found in the tab   order and, once pressed, moves focus to 
the text input. Not much else   needed beyond that.

   CB
   On 11/8/11 6:57 PM, Karen Lewellen wrote:
   Hi folks,
   For reasons that are complicated to explain I have the ear of 
thelegal department at paypal -ebay.  Part of the reason is 
that, as someof you may know, they are *requiring* all users 
to agree that thatthey read pdf files, or they will lose their 
account.  Because of thisand some other access issues with 
paypal and ebay, i have been askedto document why things like 
pdf and captcha are issues for those usingadaptive tools.  I 
have told them already that to assume everyone isusing jaws is 
impractical, and that still browsers like lynx, with itsrecent 
edition  dated June 2011, are good foundations for access.  I
have shared that pdf reaains a hurtle, and captcha is flat out an  
  issue, as is stuff like flash.
   because they are serious though I want to make maximum use of 
thisopportunity.  What I would welcome is article information, 
places thatdiscuss why pdf for example and captcha remain 
barriers.  Likewiseposts from you if you have met with issues 
with either service wouldbe welcome. I want them to fix this 
for everyone, not just sweep meunder the corporate rug.  That 
they are shifting all documentresponsibility t the end user is 
disturbing, since if you have anissue say with security, you 
will bare the blame for any discrepanciesin documentation.
 Additionally, if part of your professional life is access, 
share underyour professional umbrella.  If I get enough 
research responses, iwill construct a solid document for them, 
and include as many otherpeople as I can.

   Thanks in advance,
   Karen
--   You received this message because you are subscribed to 
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  To post to this group, send email to 
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  To unsubscribe from this group, send email to   
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Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Brent Harding
Yes, this can be a hard one as computers can't think to do something 
different to protect against harvesting the questions. I think the thing 
that will end up working is some out of band means of generating one time 
codes. Many of the sites you would have captchas on have you make an account 
where such could be registered the first time. The Yubikey from 
http://www.yubico.com is a good example of one anyone on a computer could 
use. You plug it into a USB port, find the field on a website that requests 
it and push inside the easily felt area and it acts like a keyboard to fill 
the box with a code.


- Original Message - 
From: Chris Blouch cblo...@aol.com

To: macvisionaries@googlegroups.com
Sent: Wednesday, November 09, 2011 4:10 PM
Subject: Re: pdf, captcha, eba/paypal, and access.


If you've got one I'm all ears :) I've reviewed a number of them from 
various research centers and they all fall down in one of the three areas 
I mentioned. Most question based captchas either have so few questions 
that a parser could figure out the right answers or they aren't specific 
enough that there are multiple correct answers.


CB

On 11/9/11 4:37 PM, Karen Lewellen wrote:
What is wrong with the real questions that requre human input?  One can 
connect with all that way
We are talking about a solution that does not require captcha in my book, 
but that is just me.

Karen

On Wed, 9 Nov 2011, Chris Blouch wrote:

So you're asking about people who have both audio and vision impairment? 
It's a bit tougher case which would probably best be handled by a third 
party out-of-band authentication service like 
http://www.authentify.com/. If you can't see images or hear audio, 
anything else you do in the browser is going to get cracked.


CB

On 11/9/11 2:14 PM, Red.Falcon wrote:

 Hi Chris!
 But of course quite a few people have a hearing impairment!
 And have said the audio capture is bad for them!
 What the solution for security is to get around this is going to be
 difficult!
 Colin

 On 9 Nov 2011, at 19:01, Chris Blouch wrote:

  My usual rules of thumb for CAPTCHA which work at Internet scale
are:
   1. Algorithmically generated puzzles which are hard for
algorithms to   solve (one-way transforms)
  Likewise, puzzles which are reasonably possible for real
people to   solve
  2. Puzzles which do not require localization
  3. Puzzles which are not susceptible to brute force attacks (high
random   success rates)
   That said, it should be obvious that swirled character image
captchas   will not work for those with vision impairments but this is 
easily   remedied with an audio version. Audio and image recognition 
are pretty   much the two areas that algorithms have trouble with. 
Common solution is   multiple people speaking on top of each other. 
Hard for algorithms to   crack but not impossible for real people. 
Playback using Sound Manager 2

   http://www.schillmania.com/projects/soundmanager2/
   does the heavy lifting to select native html5 or flash for the
audio and   do it in a way that works for all browsers. Other than 
that they just   have to make sure that the audio play button is 
easily found in the tab   order and, once pressed, moves focus to the 
text input. Not much else   needed beyond that.

   CB
   On 11/8/11 6:57 PM, Karen Lewellen wrote:
   Hi folks,
   For reasons that are complicated to explain I have the ear of
thelegal department at paypal -ebay.  Part of the reason is that, 
as someof you may know, they are *requiring* all users to agree 
that thatthey read pdf files, or they will lose their account. 
Because of thisand some other access issues with paypal and ebay, 
i have been askedto document why things like pdf and captcha are 
issues for those usingadaptive tools.  I have told them already 
that to assume everyone isusing jaws is impractical, and that 
still browsers like lynx, with itsrecent edition  dated June 
2011, are good foundations for access.  Ihave shared that pdf 
reaains a hurtle, and captcha is flat out an 

  issue, as is stuff like flash.
   because they are serious though I want to make maximum use of
thisopportunity.  What I would welcome is article information, 
places thatdiscuss why pdf for example and captcha remain 
barriers.  Likewiseposts from you if you have met with issues 
with either service wouldbe welcome. I want them to fix this for 
everyone, not just sweep meunder the corporate rug.  That they 
are shifting all documentresponsibility t the end user is 
disturbing, since if you have anissue say with security, you will 
bare the blame for any discrepanciesin documentation.

 Additionally, if part of your professional life is access,
share underyour professional umbrella.  If I get enough research 
responses, iwill construct a solid document for them, and include 
as many otherpeople as I can.

   Thanks in advance,
   Karen
--   You received

Re: pdf, captcha, eba/paypal, and access.

2011-11-09 Thread Chris Blouch
Yup, but for the jillions of free services they will not want to support 
something that requires potential users to buy a piece of hardware (or 
provide it themselves). In theory the captcha stuff should only come up 
to create credentials on a site and then the point of pain is over. So 
even if it takes 2-3 tries it's still better than requiring special 
dongles. Of course sites have to support audio captcha and embed it in a 
cross-browser way to cover 99% of the users. One captcha I reviewed 
required the user to move a slider to prove they were human. I pointed 
out to them that I could easily emulate that with a script since, in the 
end, they just send back to the server that 'slider_move=true' or 
something. I keep hoping for a silver bullet but nothing but the current 
tough puzzles seems to work. As I mentioned some time back, it's an arms 
race which is going to end badly. As the algorithms get better (IBM 
Watson anyone) the puzzles that only people can solve are going to get 
harder to keep them out. Eventually they will become so difficult people 
won't actually be able to pass the Turing test or the algorithims will 
storm the gates. This is while centralized ID systems like OpenID are 
essential. If we can do one real person check one time and load all the 
cost there we can then use that ID for everything else, we can do 
non-automated tests which are not subject to online cracking. Facbook 
IDs are becoming a defacto standard so that all the other sites don't 
have to re-authenticate. We live in interesting times.


CB

On 11/9/11 5:31 PM, Brent Harding wrote:
Yes, this can be a hard one as computers can't think to do something 
different to protect against harvesting the questions. I think the 
thing that will end up working is some out of band means of generating 
one time codes. Many of the sites you would have captchas on have you 
make an account where such could be registered the first time. The 
Yubikey from http://www.yubico.com is a good example of one anyone on 
a computer could use. You plug it into a USB port, find the field on a 
website that requests it and push inside the easily felt area and it 
acts like a keyboard to fill the box with a code.


- Original Message - From: Chris Blouch cblo...@aol.com
To: macvisionaries@googlegroups.com
Sent: Wednesday, November 09, 2011 4:10 PM
Subject: Re: pdf, captcha, eba/paypal, and access.


If you've got one I'm all ears :) I've reviewed a number of them from 
various research centers and they all fall down in one of the three 
areas I mentioned. Most question based captchas either have so few 
questions that a parser could figure out the right answers or they 
aren't specific enough that there are multiple correct answers.


CB

On 11/9/11 4:37 PM, Karen Lewellen wrote:
What is wrong with the real questions that requre human input?  One 
can connect with all that way
We are talking about a solution that does not require captcha in my 
book, but that is just me.

Karen

On Wed, 9 Nov 2011, Chris Blouch wrote:

So you're asking about people who have both audio and vision 
impairment? It's a bit tougher case which would probably best be 
handled by a third party out-of-band authentication service like 
http://www.authentify.com/. If you can't see images or hear audio, 
anything else you do in the browser is going to get cracked.


CB

On 11/9/11 2:14 PM, Red.Falcon wrote:

 Hi Chris!
 But of course quite a few people have a hearing impairment!
 And have said the audio capture is bad for them!
 What the solution for security is to get around this is going to be
 difficult!
 Colin

 On 9 Nov 2011, at 19:01, Chris Blouch wrote:

  My usual rules of thumb for CAPTCHA which work at Internet scale
are:
   1. Algorithmically generated puzzles which are hard for
algorithms to   solve (one-way transforms)
  Likewise, puzzles which are reasonably possible for real
people to   solve
  2. Puzzles which do not require localization
  3. Puzzles which are not susceptible to brute force attacks (high
random   success rates)
   That said, it should be obvious that swirled character image
captchas   will not work for those with vision impairments but 
this is easily   remedied with an audio version. Audio and image 
recognition are pretty   much the two areas that algorithms have 
trouble with. Common solution is   multiple people speaking on 
top of each other. Hard for algorithms to   crack but not 
impossible for real people. Playback using Sound Manager 2

   http://www.schillmania.com/projects/soundmanager2/
   does the heavy lifting to select native html5 or flash for the
audio and   do it in a way that works for all browsers. Other 
than that they just   have to make sure that the audio play 
button is easily found in the tab   order and, once pressed, 
moves focus to the text input. Not much else   needed beyond that.

   CB
   On 11/8/11 6:57 PM, Karen Lewellen wrote:
   Hi folks,
   For reasons that are complicated to explain I

pdf, captcha, eba/paypal, and access.

2011-11-08 Thread Karen Lewellen

Hi folks,
For reasons that are complicated to explain I have the ear of the legal 
department at paypal -ebay.  Part of the reason is that, as some of you 
may know, they are *requiring* all users to agree that that they read pdf 
files, or they will lose their account.  Because of this and some other access 
issues with paypal and ebay, i have been asked to document why things like 
pdf and captcha are issues for those using adaptive tools.  I have told 
them already that to assume everyone is using jaws is impractical, and 
that still browsers like lynx, with its recent edition  dated June 2011, 
are good foundations for access.  I have shared that pdf reaains a hurtle, 
and captcha is flat out an issue, as is stuff like flash.
because they are serious though I want to make maximum use of this 
opportunity.  What I would welcome is article information, places that 
discuss why pdf for example and captcha remain barriers.  Likewise posts 
from you if you have met with issues with either service would be welcome. 
I want them to fix this for everyone, not just sweep me under the corporate 
rug.  That they are shifting all document responsibility t the end user is 
disturbing, since if you have an issue say with security, you will bare the 
blame for any discrepancies in documentation.


 Additionally, if part of your professional life is access, share under 
your professional umbrella.  If I get enough research responses, i will construct 
a solid document for them, and include as many other people as I can.

Thanks in advance,
Karen

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