Re: [Bulk] still no new message sound in Mail

[Craig Werner]

Thank you for your thoughtfulness, Katie, in reviving this thread.  I
don't know if this elusive bug, which seems only to have affected a
minority of users, ever made it to the top of Apple's bug list, but
I'm glad the bug has been squashed for you.

Craig

On 12/10/15, Katie Zodrow  wrote:
> Hi, everyone. I just installed the latest update for El Capitan. Good news,
> Apple fixed that bug in mail. I wasn’t getting any sound at all when new
> messages would arrive. Now, the new mail sound finally works with this
> update. Yay! Just wanted to let you guys know.
> Katie
>> On Oct 29, 2015, at 7:19 PM, Craig Werner  wrote:
>>
>> I was one of the first people to report this problem to the VoiceOver
>> community. All sound preferences were set properly, and no amount of mail
>> sound to tweaking restored the new mail sound. I reported the problem to
>> Apple and was told by a rep that he had run into the problem with some
>> users, but it is not on the list of El Capitan emerging issues. For this
>> and other reasons, I rolled back to Yosemite 10.10.5.
>>
>> Craig
>>
>>
>> On Thursday, October 29, 2015, george b > <mailto:gbma...@gmail.com>> wrote:
>> Tell me what to do to make a custom sound please
>> thanks
>>
>> -Original Message-
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com ] On Behalf Of John
>> Panarese
>> Sent: Thursday, October 29, 2015 13:57
>> To: macvisionaries@googlegroups.com 
>> Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail
>>
>>Do you have a custom sound you can copy into your user library/sounds
>> folder?  If so, I would try using that one just to see if that works.
>>
>>
>> Take Care
>>
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com 
>> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
>>
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>
>>
>>
>> > On Oct 29, 2015, at 12:33 PM, Katie Zodrow > > > wrote:
>> >
>> > Hi, John its Katie. I tried using the glass sound effect when I checked
>> > for new mail 2 days ago, and nothing happened. Then I went back to the
>> > new mail sound and when I check for new messages, I still don’t hear
>> > anything. I’m having  no luck at this. In mail preferences in the
>> > general tab, I have the checkbox checked for play sounds for other mail
>> > actions. In the notification center, I have alerts and sounds checked
>> > for the mail app. The notification center is something new I haven’t
>> > seen on my Mac before since I upgraded from Snow Leopard. I’m not sure
>> > why this isn’t working.
>> > Do you have any other ideas? Should I have someone at the Apple store
>> > look at my Mac again?
>> > Thanks.
>> > Katie
>> >> On Oct 26, 2015, at 4:58 PM, John Panarese > >> > wrote:
>> >>
>> >>  I’d try the original new mail sound and see what happens. I am using
>> >> it now, though I do prefer my custom sound and will probably go back to
>> >> using it, since it was working.
>> >>
>> >>
>> >> Take Care
>> >>
>> >> John D. Panarese
>> >> Director
>> >> Mac for the Blind
>> >> Tel, (631) 724-4479
>> >> Email, j...@macfortheblind.com 
>> >> Website, http://www.macfortheblind.com
>> >> <http://www.macfortheblind.com/>
>> >>
>> >> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> >>
>> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> >>
>> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> >>
>> >>
>> >>
>> >>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow > >>> > wrote:
>> >>>
>> >>> Hi, John. Normally I have the new message sound selected in Mail, but
>> >>> I changed the sound effect to glass instead. I checked the box after
>> >>> that when it said select ellipsis and closed out of mail preferences.
>> >>> I sent a test email to myself and thought the glass sound was going to
>> >>> work, but nothing happened when I got the email. Should I go back to
>> >>> the default mail sound or select a different sound?
>&

Re: [Bulk] still no new message sound in Mail

[Katie Zodrow]

Hi, everyone. I just installed the latest update for El Capitan. Good news, 
Apple fixed that bug in mail. I wasn’t getting any sound at all when new 
messages would arrive. Now, the new mail sound finally works with this update. 
Yay! Just wanted to let you guys know.
Katie
> On Oct 29, 2015, at 7:19 PM, Craig Werner  wrote:
> 
> I was one of the first people to report this problem to the VoiceOver 
> community. All sound preferences were set properly, and no amount of mail 
> sound to tweaking restored the new mail sound. I reported the problem to 
> Apple and was told by a rep that he had run into the problem with some users, 
> but it is not on the list of El Capitan emerging issues. For this and other 
> reasons, I rolled back to Yosemite 10.10.5.
> 
> Craig
> 
> 
> On Thursday, October 29, 2015, george b  <mailto:gbma...@gmail.com>> wrote:
> Tell me what to do to make a custom sound please
> thanks
> 
> -Original Message-
> From: macvisionaries@googlegroups.com  
> [mailto:macvisionaries@googlegroups.com ] On Behalf Of John 
> Panarese
> Sent: Thursday, October 29, 2015 13:57
> To: macvisionaries@googlegroups.com 
> Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail
> 
>Do you have a custom sound you can copy into your user library/sounds 
> folder?  If so, I would try using that one just to see if that works.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com 
> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> > On Oct 29, 2015, at 12:33 PM, Katie Zodrow  > > wrote:
> >
> > Hi, John its Katie. I tried using the glass sound effect when I checked for 
> > new mail 2 days ago, and nothing happened. Then I went back to the new mail 
> > sound and when I check for new messages, I still don’t hear anything. I’m 
> > having  no luck at this. In mail preferences in the general tab, I have the 
> > checkbox checked for play sounds for other mail actions. In the 
> > notification center, I have alerts and sounds checked for the mail app. The 
> > notification center is something new I haven’t seen on my Mac before since 
> > I upgraded from Snow Leopard. I’m not sure why this isn’t working.
> > Do you have any other ideas? Should I have someone at the Apple store look 
> > at my Mac again?
> > Thanks.
> > Katie
> >> On Oct 26, 2015, at 4:58 PM, John Panarese  >> > wrote:
> >>
> >>  I’d try the original new mail sound and see what happens. I am using it 
> >> now, though I do prefer my custom sound and will probably go back to using 
> >> it, since it was working.
> >>
> >>
> >> Take Care
> >>
> >> John D. Panarese
> >> Director
> >> Mac for the Blind
> >> Tel, (631) 724-4479
> >> Email, j...@macfortheblind.com 
> >> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
> >>
> >> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> >>
> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> >>
> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> >>
> >>
> >>
> >>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  >>> > wrote:
> >>>
> >>> Hi, John. Normally I have the new message sound selected in Mail, but I 
> >>> changed the sound effect to glass instead. I checked the box after that 
> >>> when it said select ellipsis and closed out of mail preferences. I sent a 
> >>> test email to myself and thought the glass sound was going to work, but 
> >>> nothing happened when I got the email. Should I go back to the default 
> >>> mail sound or select a different sound?
> >>> Thanks.
> >>> Katie
> >>>> On Oct 26, 2015, at 3:52 PM, John Panarese  >>>> > wrote:
> >>>>
> >>>> Did you try messing with the popup menu for the new mail sound and try 
> >>>> different options. I just changed mine back to the default sound and it 
> >>>> is working. It was not working initially, which was why I was using a 
> >>>> custom sound I put on the system. However, now it is working.
> >>>>
> >>>>
> >>>> Take Care
> >>>>
> >>>> John D. Panarese
> >>>> Director
> >

Re: still no new message sound in Mail

[Craig Werner]

I was one of the first people to report this problem to the VoiceOver
community. All sound preferences were set properly, and no amount of mail
sound to tweaking restored the new mail sound. I reported the problem to
Apple and was told by a rep that he had run into the problem with some
users, but it is not on the list of El Capitan emerging issues. For this
and other reasons, I rolled back to Yosemite 10.10.5.

Craig


On Thursday, October 29, 2015, george b  wrote:

> Tell me what to do to make a custom sound please
> thanks
>
> -Original Message-
> From: macvisionaries@googlegroups.com  [mailto:
> macvisionaries@googlegroups.com ] On Behalf Of John Panarese
> Sent: Thursday, October 29, 2015 13:57
> To: macvisionaries@googlegroups.com 
> Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail
>
>Do you have a custom sound you can copy into your user library/sounds
> folder?  If so, I would try using that one just to see if that works.
>
>
> Take Care
>
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com 
> Website, http://www.macfortheblind.com
>
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>
>
>
> > On Oct 29, 2015, at 12:33 PM, Katie Zodrow  > wrote:
> >
> > Hi, John its Katie. I tried using the glass sound effect when I checked
> for new mail 2 days ago, and nothing happened. Then I went back to the new
> mail sound and when I check for new messages, I still don’t hear anything.
> I’m having  no luck at this. In mail preferences in the general tab, I have
> the checkbox checked for play sounds for other mail actions. In the
> notification center, I have alerts and sounds checked for the mail app. The
> notification center is something new I haven’t seen on my Mac before since
> I upgraded from Snow Leopard. I’m not sure why this isn’t working.
> > Do you have any other ideas? Should I have someone at the Apple store
> look at my Mac again?
> > Thanks.
> > Katie
> >> On Oct 26, 2015, at 4:58 PM, John Panarese  > wrote:
> >>
> >>  I’d try the original new mail sound and see what happens. I am using
> it now, though I do prefer my custom sound and will probably go back to
> using it, since it was working.
> >>
> >>
> >> Take Care
> >>
> >> John D. Panarese
> >> Director
> >> Mac for the Blind
> >> Tel, (631) 724-4479
> >> Email, j...@macfortheblind.com 
> >> Website, http://www.macfortheblind.com
> >>
> >> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> >>
> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> >>
> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> >>
> >>
> >>
> >>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  > wrote:
> >>>
> >>> Hi, John. Normally I have the new message sound selected in Mail, but
> I changed the sound effect to glass instead. I checked the box after that
> when it said select ellipsis and closed out of mail preferences. I sent a
> test email to myself and thought the glass sound was going to work, but
> nothing happened when I got the email. Should I go back to the default mail
> sound or select a different sound?
> >>> Thanks.
> >>> Katie
> >>>> On Oct 26, 2015, at 3:52 PM, John Panarese  > wrote:
> >>>>
> >>>> Did you try messing with the popup menu for the new mail sound and
> try different options. I just changed mine back to the default sound and it
> is working. It was not working initially, which was why I was using a
> custom sound I put on the system. However, now it is working.
> >>>>
> >>>>
> >>>> Take Care
> >>>>
> >>>> John D. Panarese
> >>>> Director
> >>>> Mac for the Blind
> >>>> Tel, (631) 724-4479
> >>>> Email, j...@macfortheblind.com 
> >>>> Website, http://www.macfortheblind.com
> >>>>
> >>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> >>>>
> >>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> >>>>
> >>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> >>>>
> >>>>
> >>>>
> >>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  > wrote:
> >>>>>
> >>>>> Hi, Mark and George. That’s exactly what happens to me with Mail
> too. I get the swishing send mail soun

RE: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

[george b]

Tell me what to do to make a custom sound please
thanks

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of John Panarese
Sent: Thursday, October 29, 2015 13:57
To: macvisionaries@googlegroups.com
Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

   Do you have a custom sound you can copy into your user library/sounds 
folder?  If so, I would try using that one just to see if that works.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 29, 2015, at 12:33 PM, Katie Zodrow  wrote:
> 
> Hi, John its Katie. I tried using the glass sound effect when I checked for 
> new mail 2 days ago, and nothing happened. Then I went back to the new mail 
> sound and when I check for new messages, I still don’t hear anything. I’m 
> having  no luck at this. In mail preferences in the general tab, I have the 
> checkbox checked for play sounds for other mail actions. In the notification 
> center, I have alerts and sounds checked for the mail app. The notification 
> center is something new I haven’t seen on my Mac before since I upgraded from 
> Snow Leopard. I’m not sure why this isn’t working.
> Do you have any other ideas? Should I have someone at the Apple store look at 
> my Mac again?
> Thanks.
> Katie
>> On Oct 26, 2015, at 4:58 PM, John Panarese  wrote:
>> 
>>  I’d try the original new mail sound and see what happens. I am using it 
>> now, though I do prefer my custom sound and will probably go back to using 
>> it, since it was working.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
>>> 
>>> Hi, John. Normally I have the new message sound selected in Mail, but I 
>>> changed the sound effect to glass instead. I checked the box after that 
>>> when it said select ellipsis and closed out of mail preferences. I sent a 
>>> test email to myself and thought the glass sound was going to work, but 
>>> nothing happened when I got the email. Should I go back to the default mail 
>>> sound or select a different sound?
>>> Thanks.
>>> Katie
>>>> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
>>>> 
>>>> Did you try messing with the popup menu for the new mail sound and try 
>>>> different options. I just changed mine back to the default sound and it is 
>>>> working. It was not working initially, which was why I was using a custom 
>>>> sound I put on the system. However, now it is working.
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, j...@macfortheblind.com
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>>>>> 
>>>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
>>>>> get the swishing send mail sound but no new mail sound when I receive 
>>>>> messages. All the other sound effects and Voiceover work fine on my Mac.
>>>>> I guess there’s a few of us that have this problem besides me. I’m glad 
>>>>> I’m not the only one.
>>>>> Katie
>>>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>>>>> 
>>>>>> Hello Katie,
>>>>>> 
>>>>>> I'm curious, are you hearing sound effects in other applications such as 
>>>>>> the Messages app?
>>>>>> 
>>>>>> Be sure that your system sound preferences are set correctly.  
>>>>>> 
>>>>>> Please do the followin

Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

[John Panarese]

   Do you have a custom sound you can copy into your user library/sounds 
folder?  If so, I would try using that one just to see if that works.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 29, 2015, at 12:33 PM, Katie Zodrow  wrote:
> 
> Hi, John its Katie. I tried using the glass sound effect when I checked for 
> new mail 2 days ago, and nothing happened. Then I went back to the new mail 
> sound and when I check for new messages, I still don’t hear anything. I’m 
> having  no luck at this. In mail preferences in the general tab, I have the 
> checkbox checked for play sounds for other mail actions. In the notification 
> center, I have alerts and sounds checked for the mail app. The notification 
> center is something new I haven’t seen on my Mac before since I upgraded from 
> Snow Leopard. I’m not sure why this isn’t working.
> Do you have any other ideas? Should I have someone at the Apple store look at 
> my Mac again?
> Thanks.
> Katie
>> On Oct 26, 2015, at 4:58 PM, John Panarese  wrote:
>> 
>>  I’d try the original new mail sound and see what happens. I am using it 
>> now, though I do prefer my custom sound and will probably go back to using 
>> it, since it was working.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
>>> 
>>> Hi, John. Normally I have the new message sound selected in Mail, but I 
>>> changed the sound effect to glass instead. I checked the box after that 
>>> when it said select ellipsis and closed out of mail preferences. I sent a 
>>> test email to myself and thought the glass sound was going to work, but 
>>> nothing happened when I got the email. Should I go back to the default mail 
>>> sound or select a different sound?
>>> Thanks.
>>> Katie
>>>> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
>>>> 
>>>> Did you try messing with the popup menu for the new mail sound and try 
>>>> different options. I just changed mine back to the default sound and it is 
>>>> working. It was not working initially, which was why I was using a custom 
>>>> sound I put on the system. However, now it is working.
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, j...@macfortheblind.com
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>>>>> 
>>>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
>>>>> get the swishing send mail sound but no new mail sound when I receive 
>>>>> messages. All the other sound effects and Voiceover work fine on my Mac.
>>>>> I guess there’s a few of us that have this problem besides me. I’m glad 
>>>>> I’m not the only one.
>>>>> Katie
>>>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>>>>> 
>>>>>> Hello Katie,
>>>>>> 
>>>>>> I'm curious, are you hearing sound effects in other applications such as 
>>>>>> the Messages app?
>>>>>> 
>>>>>> Be sure that your system sound preferences are set correctly.  
>>>>>> 
>>>>>> Please do the following:  
>>>>>> 
>>>>>> Note, the following steps assume that you are using only the computer's 
>>>>>> internal speakers for sound output.
>>>>>> 
>>>>>> 1.
>>>>>> With all applications closed, from the Apple Menu, select Sys

Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

[Katie Zodrow]

Hi, John its Katie. I tried using the glass sound effect when I checked for new 
mail 2 days ago, and nothing happened. Then I went back to the new mail sound 
and when I check for new messages, I still don’t hear anything. I’m having  no 
luck at this. In mail preferences in the general tab, I have the checkbox 
checked for play sounds for other mail actions. In the notification center, I 
have alerts and sounds checked for the mail app. The notification center is 
something new I haven’t seen on my Mac before since I upgraded from Snow 
Leopard. I’m not sure why this isn’t working.
Do you have any other ideas? Should I have someone at the Apple store look at 
my Mac again?
Thanks.
Katie
> On Oct 26, 2015, at 4:58 PM, John Panarese  wrote:
> 
>   I’d try the original new mail sound and see what happens. I am using it 
> now, though I do prefer my custom sound and will probably go back to using 
> it, since it was working.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
>> 
>> Hi, John. Normally I have the new message sound selected in Mail, but I 
>> changed the sound effect to glass instead. I checked the box after that when 
>> it said select ellipsis and closed out of mail preferences. I sent a test 
>> email to myself and thought the glass sound was going to work, but nothing 
>> happened when I got the email. Should I go back to the default mail sound or 
>> select a different sound?
>> Thanks.
>> Katie
>>> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
>>> 
>>> Did you try messing with the popup menu for the new mail sound and try 
>>> different options. I just changed mine back to the default sound and it is 
>>> working. It was not working initially, which was why I was using a custom 
>>> sound I put on the system. However, now it is working.
>>> 
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> Tel, (631) 724-4479
>>> Email, j...@macfortheblind.com
>>> Website, http://www.macfortheblind.com
>>> 
>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>> 
>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>> 
>>> 
>>> 
>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>>>> 
>>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
>>>> get the swishing send mail sound but no new mail sound when I receive 
>>>> messages. All the other sound effects and Voiceover work fine on my Mac.
>>>> I guess there’s a few of us that have this problem besides me. I’m glad 
>>>> I’m not the only one.
>>>> Katie
>>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>>>> 
>>>>> Hello Katie,
>>>>> 
>>>>> I'm curious, are you hearing sound effects in other applications such as 
>>>>> the Messages app?
>>>>> 
>>>>> Be sure that your system sound preferences are set correctly.  
>>>>> 
>>>>> Please do the following:  
>>>>> 
>>>>> Note, the following steps assume that you are using only the computer's 
>>>>> internal speakers for sound output.
>>>>> 
>>>>> 1.
>>>>> With all applications closed, from the Apple Menu, select System 
>>>>> Preferences.
>>>>> 
>>>>> 2.
>>>>> Select Sounds.  A dialogue box will open containing three Tabs labeled 
>>>>> Sound Effects, Output, and Input.
>>>>> 
>>>>> 3.
>>>>> On the Sound Effects tab, make certain that the "Play sound effects 
>>>>> through" option is set to Internal speakers.
>>>>> 
>>>>> 4.
>>>>> On the Output tab, set the "select a device for output" option to 
>>>>> internal speakers.
>>>>> 
>>>>> 5.
>>>>> Close the dialogue box.
>>>>> 
>>>>> Now, open the mail application and see what happens.
>>>>> 
>>>>> Good Luck,
>>&g

Re: [Bulk] [Bulk] still no new message sound in Mail

[John Panarese]

   I’d try the original new mail sound and see what happens. I am using it now, 
though I do prefer my custom sound and will probably go back to using it, since 
it was working.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
> 
> Hi, John. Normally I have the new message sound selected in Mail, but I 
> changed the sound effect to glass instead. I checked the box after that when 
> it said select ellipsis and closed out of mail preferences. I sent a test 
> email to myself and thought the glass sound was going to work, but nothing 
> happened when I got the email. Should I go back to the default mail sound or 
> select a different sound?
> Thanks.
> Katie
>> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
>> 
>>  Did you try messing with the popup menu for the new mail sound and try 
>> different options. I just changed mine back to the default sound and it is 
>> working. It was not working initially, which was why I was using a custom 
>> sound I put on the system. However, now it is working.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>>> 
>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I get 
>>> the swishing send mail sound but no new mail sound when I receive messages. 
>>> All the other sound effects and Voiceover work fine on my Mac.
>>> I guess there’s a few of us that have this problem besides me. I’m glad I’m 
>>> not the only one.
>>> Katie
>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>>> 
>>>> Hello Katie,
>>>> 
>>>> I'm curious, are you hearing sound effects in other applications such as 
>>>> the Messages app?
>>>> 
>>>> Be sure that your system sound preferences are set correctly.  
>>>> 
>>>> Please do the following:  
>>>> 
>>>> Note, the following steps assume that you are using only the computer's 
>>>> internal speakers for sound output.
>>>> 
>>>> 1.
>>>> With all applications closed, from the Apple Menu, select System 
>>>> Preferences.
>>>> 
>>>> 2.
>>>> Select Sounds.  A dialogue box will open containing three Tabs labeled 
>>>> Sound Effects, Output, and Input.
>>>> 
>>>> 3.
>>>> On the Sound Effects tab, make certain that the "Play sound effects 
>>>> through" option is set to Internal speakers.
>>>> 
>>>> 4.
>>>> On the Output tab, set the "select a device for output" option to internal 
>>>> speakers.
>>>> 
>>>> 5.
>>>> Close the dialogue box.
>>>> 
>>>> Now, open the mail application and see what happens.
>>>> 
>>>> Good Luck,
>>>> 
>>>> Mark
>>>> 
>>>> -Original Message-
>>>> From: macvisionaries@googlegroups.com 
>>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
>>>> Sent: Sunday, October 25, 2015 5:32 PM
>>>> To: macvisionaries@googlegroups.com
>>>> Subject: still no new message sound in Mail
>>>> 
>>>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting 
>>>> any new message sound when I receive something in Mail. I thought Apple 
>>>> was going to fix this. I decided for now to just get alerts for mail in 
>>>> notification center so I'll know when I get new email for now. Has anyone 
>>>> else had this problem after they updated?
>>>> I hope the next update Apple releases has that mail sound fixed.
>>>> Katie
>>>> 
>>>> -- 
>>>> The following information is important for all members of the Mac 
>>>> Visionaries list.
>>>> 
>>>> If you have any questions or concerns about th

Re: [Bulk] still no new message sound in Mail

[Agent086b]

Hi,
I now have incoming mail sound. However only with default sound. I can not use 
the previously selected sound base. I liked the lower tone as it fits better 
with my hearing range. But some sound is better than none.
Thanks John.
Max.
> On 27 Oct 2015, at 9:52 AM, John Panarese  wrote:
> 
>   Did you try messing with the popup menu for the new mail sound and try 
> different options. I just changed mine back to the default sound and it is 
> working. It was not working initially, which was why I was using a custom 
> sound I put on the system. However, now it is working.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>> 
>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I get 
>> the swishing send mail sound but no new mail sound when I receive messages. 
>> All the other sound effects and Voiceover work fine on my Mac.
>> I guess there’s a few of us that have this problem besides me. I’m glad I’m 
>> not the only one.
>> Katie
>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>> 
>>> Hello Katie,
>>> 
>>> I'm curious, are you hearing sound effects in other applications such as 
>>> the Messages app?
>>> 
>>> Be sure that your system sound preferences are set correctly.  
>>> 
>>> Please do the following:  
>>> 
>>> Note, the following steps assume that you are using only the computer's 
>>> internal speakers for sound output.
>>> 
>>> 1.
>>> With all applications closed, from the Apple Menu, select System 
>>> Preferences.
>>> 
>>> 2.
>>> Select Sounds.  A dialogue box will open containing three Tabs labeled 
>>> Sound Effects, Output, and Input.
>>> 
>>> 3.
>>> On the Sound Effects tab, make certain that the "Play sound effects 
>>> through" option is set to Internal speakers.
>>> 
>>> 4.
>>> On the Output tab, set the "select a device for output" option to internal 
>>> speakers.
>>> 
>>> 5.
>>> Close the dialogue box.
>>> 
>>> Now, open the mail application and see what happens.
>>> 
>>> Good Luck,
>>> 
>>> Mark
>>> 
>>> -Original Message-
>>> From: macvisionaries@googlegroups.com 
>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
>>> Sent: Sunday, October 25, 2015 5:32 PM
>>> To: macvisionaries@googlegroups.com
>>> Subject: still no new message sound in Mail
>>> 
>>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
>>> new message sound when I receive something in Mail. I thought Apple was 
>>> going to fix this. I decided for now to just get alerts for mail in 
>>> notification center so I'll know when I get new email for now. Has anyone 
>>> else had this problem after they updated?
>>> I hope the next update Apple releases has that mail sound fixed.
>>> Katie
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>> --- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "MacVisionaries" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to macvisionaries+unsubscr...@googlegroups.com.
>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>> Visit this group at http://groups.google.com/group/macvisionaries.
>>> For more options, visit https://groups.google.com/d/optout.
>>> 
>>> -- 
>>> Th

Re: [Bulk] [Bulk] still no new message sound in Mail

[Katie Zodrow]

Hi, John. Normally I have the new message sound selected in Mail, but I changed 
the sound effect to glass instead. I checked the box after that when it said 
select ellipsis and closed out of mail preferences. I sent a test email to 
myself and thought the glass sound was going to work, but nothing happened when 
I got the email. Should I go back to the default mail sound or select a 
different sound?
Thanks.
Katie
> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
> 
>   Did you try messing with the popup menu for the new mail sound and try 
> different options. I just changed mine back to the default sound and it is 
> working. It was not working initially, which was why I was using a custom 
> sound I put on the system. However, now it is working.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>> 
>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I get 
>> the swishing send mail sound but no new mail sound when I receive messages. 
>> All the other sound effects and Voiceover work fine on my Mac.
>> I guess there’s a few of us that have this problem besides me. I’m glad I’m 
>> not the only one.
>> Katie
>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>> 
>>> Hello Katie,
>>> 
>>> I'm curious, are you hearing sound effects in other applications such as 
>>> the Messages app?
>>> 
>>> Be sure that your system sound preferences are set correctly.  
>>> 
>>> Please do the following:  
>>> 
>>> Note, the following steps assume that you are using only the computer's 
>>> internal speakers for sound output.
>>> 
>>> 1.
>>> With all applications closed, from the Apple Menu, select System 
>>> Preferences.
>>> 
>>> 2.
>>> Select Sounds.  A dialogue box will open containing three Tabs labeled 
>>> Sound Effects, Output, and Input.
>>> 
>>> 3.
>>> On the Sound Effects tab, make certain that the "Play sound effects 
>>> through" option is set to Internal speakers.
>>> 
>>> 4.
>>> On the Output tab, set the "select a device for output" option to internal 
>>> speakers.
>>> 
>>> 5.
>>> Close the dialogue box.
>>> 
>>> Now, open the mail application and see what happens.
>>> 
>>> Good Luck,
>>> 
>>> Mark
>>> 
>>> -Original Message-
>>> From: macvisionaries@googlegroups.com 
>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
>>> Sent: Sunday, October 25, 2015 5:32 PM
>>> To: macvisionaries@googlegroups.com
>>> Subject: still no new message sound in Mail
>>> 
>>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
>>> new message sound when I receive something in Mail. I thought Apple was 
>>> going to fix this. I decided for now to just get alerts for mail in 
>>> notification center so I'll know when I get new email for now. Has anyone 
>>> else had this problem after they updated?
>>> I hope the next update Apple releases has that mail sound fixed.
>>> Katie
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>> --- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "MacVisionaries" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to macvisionaries+unsubscr...@googlegroups.com.
>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>> Visit t

Re: [Bulk] still no new message sound in Mail

[John Panarese]

   Did you try messing with the popup menu for the new mail sound and try 
different options. I just changed mine back to the default sound and it is 
working. It was not working initially, which was why I was using a custom sound 
I put on the system. However, now it is working.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
> 
> Hi, Mark and George. That’s exactly what happens to me with Mail too. I get 
> the swishing send mail sound but no new mail sound when I receive messages. 
> All the other sound effects and Voiceover work fine on my Mac.
> I guess there’s a few of us that have this problem besides me. I’m glad I’m 
> not the only one.
> Katie
>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>> 
>> Hello Katie,
>> 
>> I'm curious, are you hearing sound effects in other applications such as the 
>> Messages app?
>> 
>> Be sure that your system sound preferences are set correctly.  
>> 
>> Please do the following:  
>> 
>> Note, the following steps assume that you are using only the computer's 
>> internal speakers for sound output.
>> 
>> 1.
>> With all applications closed, from the Apple Menu, select System Preferences.
>> 
>> 2.
>> Select Sounds.  A dialogue box will open containing three Tabs labeled Sound 
>> Effects, Output, and Input.
>> 
>> 3.
>> On the Sound Effects tab, make certain that the "Play sound effects through" 
>> option is set to Internal speakers.
>> 
>> 4.
>> On the Output tab, set the "select a device for output" option to internal 
>> speakers.
>> 
>> 5.
>> Close the dialogue box.
>> 
>> Now, open the mail application and see what happens.
>> 
>> Good Luck,
>> 
>> Mark
>> 
>> -Original Message-
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
>> Sent: Sunday, October 25, 2015 5:32 PM
>> To: macvisionaries@googlegroups.com
>> Subject: still no new message sound in Mail
>> 
>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
>> new message sound when I receive something in Mail. I thought Apple was 
>> going to fix this. I decided for now to just get alerts for mail in 
>> notification center so I'll know when I get new email for now. Has anyone 
>> else had this problem after they updated?
>> I hope the next update Apple releases has that mail sound fixed.
>> Katie
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "MacVisionaries" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to macvisionaries+unsubscr...@googlegroups.com.
>> To post to this group, send email to macvisionaries@googlegroups.com.
>> Visit this group at http://groups.google.com/group/macvisionaries.
>> For more options, visit https://groups.google.com/d/optout.
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "MacVisionaries" g

Re: [Bulk] still no new message sound in Mail

[Katie Zodrow]

Hi, Mark and George. That’s exactly what happens to me with Mail too. I get the 
swishing send mail sound but no new mail sound when I receive messages. All the 
other sound effects and Voiceover work fine on my Mac.
I guess there’s a few of us that have this problem besides me. I’m glad I’m not 
the only one.
Katie
> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
> 
> Hello Katie,
> 
> I'm curious, are you hearing sound effects in other applications such as the 
> Messages app?
> 
> Be sure that your system sound preferences are set correctly.  
> 
> Please do the following:  
> 
> Note, the following steps assume that you are using only the computer's 
> internal speakers for sound output.
> 
> 1.
> With all applications closed, from the Apple Menu, select System Preferences.
> 
> 2.
> Select Sounds.  A dialogue box will open containing three Tabs labeled Sound 
> Effects, Output, and Input.
> 
> 3.
> On the Sound Effects tab, make certain that the "Play sound effects through" 
> option is set to Internal speakers.
> 
> 4.
> On the Output tab, set the "select a device for output" option to internal 
> speakers.
> 
> 5.
> Close the dialogue box.
> 
> Now, open the mail application and see what happens.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
> Sent: Sunday, October 25, 2015 5:32 PM
> To: macvisionaries@googlegroups.com
> Subject: still no new message sound in Mail
> 
> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
> new message sound when I receive something in Mail. I thought Apple was going 
> to fix this. I decided for now to just get alerts for mail in notification 
> center so I'll know when I get new email for now. Has anyone else had this 
> problem after they updated?
> I hope the next update Apple releases has that mail sound fixed.
> Katie
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to macvisionaries+unsubscr...@googlegroups.com.
> To post to this group, send email to macvisionaries@googlegroups.com.
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to macvisionaries+unsubscr...@googlegroups.com.
> To post to this group, send email to macvisionaries@googlegroups.com.
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to macvisionaries+unsubscr...@googlegroups.com.
To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at http://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.

Re: still no new message sound in Mail

[Agent086b]

Hi,
I am not Katie but I get all other sounds on my Mac including when I send mail 
I get the swish sound. In my case just no incoming mail.
Max.

> On 26 Oct 2015, at 5:02 PM, M. Taylor  wrote:
> 
> Hello Katie,
> 
> I'm curious, are you hearing sound effects in other applications such as the 
> Messages app?
> 
> Be sure that your system sound preferences are set correctly.  
> 
> Please do the following:  
> 
> Note, the following steps assume that you are using only the computer's 
> internal speakers for sound output.
> 
> 1.
> With all applications closed, from the Apple Menu, select System Preferences.
> 
> 2.
> Select Sounds.  A dialogue box will open containing three Tabs labeled Sound 
> Effects, Output, and Input.
> 
> 3.
> On the Sound Effects tab, make certain that the "Play sound effects through" 
> option is set to Internal speakers.
> 
> 4.
> On the Output tab, set the "select a device for output" option to internal 
> speakers.
> 
> 5.
> Close the dialogue box.
> 
> Now, open the mail application and see what happens.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
> Sent: Sunday, October 25, 2015 5:32 PM
> To: macvisionaries@googlegroups.com
> Subject: still no new message sound in Mail
> 
> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
> new message sound when I receive something in Mail. I thought Apple was going 
> to fix this. I decided for now to just get alerts for mail in notification 
> center so I'll know when I get new email for now. Has anyone else had this 
> problem after they updated?
> I hope the next update Apple releases has that mail sound fixed.
> Katie
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to macvisionaries+unsubscr...@googlegroups.com.
> To post to this group, send email to macvisionaries@googlegroups.com.
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to macvisionaries+unsubscr...@googlegroups.com.
> To post to this group, send email to macvisionaries@googlegroups.com.
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
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To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at http://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.

RE: still no new message sound in Mail

[george b]

Well my issue is that I get the send mail sound but do not get the new mail 
sound

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of M. Taylor
Sent: Sunday, October 25, 2015 23:02
To: macvisionaries@googlegroups.com
Subject: RE: still no new message sound in Mail

Hello Katie,

I'm curious, are you hearing sound effects in other applications such as the 
Messages app?

Be sure that your system sound preferences are set correctly.  

Please do the following:  

Note, the following steps assume that you are using only the computer's 
internal speakers for sound output.

1.
With all applications closed, from the Apple Menu, select System Preferences.

2.
Select Sounds.  A dialogue box will open containing three Tabs labeled Sound 
Effects, Output, and Input.

3.
On the Sound Effects tab, make certain that the "Play sound effects through" 
option is set to Internal speakers.

4.
On the Output tab, set the "select a device for output" option to internal 
speakers.

5.
Close the dialogue box.

Now, open the mail application and see what happens.

Good Luck,

Mark

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Katie Zodrow
Sent: Sunday, October 25, 2015 5:32 PM
To: macvisionaries@googlegroups.com
Subject: still no new message sound in Mail

Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any new 
message sound when I receive something in Mail. I thought Apple was going to 
fix this. I decided for now to just get alerts for mail in notification center 
so I'll know when I get new email for now. Has anyone else had this problem 
after they updated?
I hope the next update Apple releases has that mail sound fixed.
Katie

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RE: still no new message sound in Mail

[M. Taylor]

Hello Katie,

I'm curious, are you hearing sound effects in other applications such as the 
Messages app?

Be sure that your system sound preferences are set correctly.  

Please do the following:  

Note, the following steps assume that you are using only the computer's 
internal speakers for sound output.

1.
With all applications closed, from the Apple Menu, select System Preferences.

2.
Select Sounds.  A dialogue box will open containing three Tabs labeled Sound 
Effects, Output, and Input.

3.
On the Sound Effects tab, make certain that the "Play sound effects through" 
option is set to Internal speakers.

4.
On the Output tab, set the "select a device for output" option to internal 
speakers.

5.
Close the dialogue box.

Now, open the mail application and see what happens.

Good Luck,

Mark

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Katie Zodrow
Sent: Sunday, October 25, 2015 5:32 PM
To: macvisionaries@googlegroups.com
Subject: still no new message sound in Mail

Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any new 
message sound when I receive something in Mail. I thought Apple was going to 
fix this. I decided for now to just get alerts for mail in notification center 
so I'll know when I get new email for now. Has anyone else had this problem 
after they updated?
I hope the next update Apple releases has that mail sound fixed.
Katie

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Re: [Bulk] Re: still no new message sound in Mail

[Katie Zodrow]

Oh good. I thought I was the only one that had this problem. I went into 
preferences also, and checked and unchecked the same box about playing other 
mail sounds. I checked that box again, and no sound plays when I receive mail. 
Its weird this keeps happening. This never happened when I was onSnow Leopard.
That would be awesome if someone could report this issue to Apple.
Katie
> On Oct 25, 2015, at 9:16 PM, Agent086b  wrote:
> 
> Hi,
> you are correct as I am somebody who also has no sounds for incoming mail. I 
> went back in to preferences and unchecked the appropriate settings. Then I 
> quit out of mail and reloaded it and went back into preferences and rechecked 
> those checkboxes still no mail sounds.
> Can anybody tell me how to report this to Apple? As I don’t think this is an 
> accessibility bug. 
> Max.
> 
>> On 26 Oct 2015, at 1:14 PM, Craig Werner > > wrote:
>> 
>> I am convinced that this is indeed a bug for some people. There are several 
>> threads of :
>> :
>> conversation on the web devoted to this subject, and some of the users 
>> reporting the problem appear quite experienced. An App
>> Apple rep told me he has heard of the problem, but it is not on the list of 
>> emerging problems for El Capitan.
>> 
>> Craig
>> 
>> 
>> On Sunday, October 25, 2015, Katie Zodrow > > wrote:
>> Hi, Daniel. Should I check the checkbox for play other message sounds in 
>> mail when I’m in preferences? I think I have this already checked, but I’m 
>> not hearing anything.
>> Thanks.
>> Katie
>> > On Oct 25, 2015, at 6:08 PM, Daniel Miller > > > wrote:
>> >
>> > Hi Katie,
>> >
>> > I get the new mail sound on my macbook air running 10.11.1. Make sure your 
>> > preferences are set to play sounds in the mail app.
>> >
>> >> On Oct 25, 2015, at 7:32 PM, Katie Zodrow > >> > wrote:
>> >>
>> >> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting 
>> >> any new message sound when I receive something in Mail. I thought Apple 
>> >> was going to fix this. I decided for now to just get alerts for mail in 
>> >> notification center so I'll know when I get new email for now. Has anyone 
>> >> else had this problem after they updated?
>> >> I hope the next update Apple releases has that mail sound fixed.
>> >> Katie
>> >>
>> >> --
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Re: still no new message sound in Mail

[Agent086b]

Hi,
you are correct as I am somebody who also has no sounds for incoming mail. I 
went back in to preferences and unchecked the appropriate settings. Then I quit 
out of mail and reloaded it and went back into preferences and rechecked those 
checkboxes still no mail sounds.
Can anybody tell me how to report this to Apple? As I don’t think this is an 
accessibility bug. 
Max.

> On 26 Oct 2015, at 1:14 PM, Craig Werner  wrote:
> 
> I am convinced that this is indeed a bug for some people. There are several 
> threads of :
> :
> conversation on the web devoted to this subject, and some of the users 
> reporting the problem appear quite experienced. An App
> Apple rep told me he has heard of the problem, but it is not on the list of 
> emerging problems for El Capitan.
> 
> Craig
> 
> 
> On Sunday, October 25, 2015, Katie Zodrow  > wrote:
> Hi, Daniel. Should I check the checkbox for play other message sounds in mail 
> when I’m in preferences? I think I have this already checked, but I’m not 
> hearing anything.
> Thanks.
> Katie
> > On Oct 25, 2015, at 6:08 PM, Daniel Miller  > > wrote:
> >
> > Hi Katie,
> >
> > I get the new mail sound on my macbook air running 10.11.1. Make sure your 
> > preferences are set to play sounds in the mail app.
> >
> >> On Oct 25, 2015, at 7:32 PM, Katie Zodrow  >> > wrote:
> >>
> >> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting 
> >> any new message sound when I receive something in Mail. I thought Apple 
> >> was going to fix this. I decided for now to just get alerts for mail in 
> >> notification center so I'll know when I get new email for now. Has anyone 
> >> else had this problem after they updated?
> >> I hope the next update Apple releases has that mail sound fixed.
> >> Katie
> >>
> >> --
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> >> Visionaries list.
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> >>
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> >> 
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Re: still no new message sound in Mail

[Craig Werner]

I am convinced that this is indeed a bug for some people. There are several
threads of :
:
conversation on the web devoted to this subject, and some of the users
reporting the problem appear quite experienced. An App
Apple rep told me he has heard of the problem, but it is not on the list of
emerging problems for El Capitan.

Craig


On Sunday, October 25, 2015, Katie Zodrow  wrote:

> Hi, Daniel. Should I check the checkbox for play other message sounds in
> mail when I’m in preferences? I think I have this already checked, but I’m
> not hearing anything.
> Thanks.
> Katie
> > On Oct 25, 2015, at 6:08 PM, Daniel Miller  > wrote:
> >
> > Hi Katie,
> >
> > I get the new mail sound on my macbook air running 10.11.1. Make sure
> your preferences are set to play sounds in the mail app.
> >
> >> On Oct 25, 2015, at 7:32 PM, Katie Zodrow  > wrote:
> >>
> >> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting
> any new message sound when I receive something in Mail. I thought Apple was
> going to fix this. I decided for now to just get alerts for mail in
> notification center so I'll know when I get new email for now. Has anyone
> else had this problem after they updated?
> >> I hope the next update Apple releases has that mail sound fixed.
> >> Katie
> >>
> >> --
> >> The following information is important for all members of the Mac
> Visionaries list.
> >>
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> or if you feel that a member's post is inappropriate, please contact the
> owners or moderators directly rather than posting on the list itself.
> >>
> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is
> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com 
> >>
> >> The archives for this list can be searched at:
> >> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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Re: [Bulk] Re: still no new message sound in Mail

[Katie Zodrow]

OK I’ll check that. Thanks.

BTW, I didn’t realize Chris Blouch’s name was accidentally in my address book 
when I was emailing the list this week. Sorry about that. I just figured out 
how to delete previous recipients from Mail and deleted this address.
Katie
> On Oct 25, 2015, at 6:57 PM, Sadam Ahmed  wrote:
> 
> Katie, 
> 
> The sound plays fine on my Mac. 
> 
> I would check your preferences. 
> 
> Yours truly, 
> 
> Sadam Ahmed 
> 
> Sent from my iPhone 
> 
> -- 
> 
> 
> 
>> On 26 Oct 2015, at 11:32 AM, Katie Zodrow  wrote:
>> 
>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
>> new message sound when I receive something in Mail. I thought Apple was 
>> going to fix this. I decided for now to just get alerts for mail in 
>> notification center so I'll know when I get new email for now. Has anyone 
>> else had this problem after they updated?
>> I hope the next update Apple releases has that mail sound fixed.
>> Katie
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
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Re: [Bulk] Re: still no new message sound in Mail

[Katie Zodrow]

Hi, Daniel. Should I check the checkbox for play other message sounds in mail 
when I’m in preferences? I think I have this already checked, but I’m not 
hearing anything.
Thanks.
Katie
> On Oct 25, 2015, at 6:08 PM, Daniel Miller  wrote:
> 
> Hi Katie,
> 
> I get the new mail sound on my macbook air running 10.11.1. Make sure your 
> preferences are set to play sounds in the mail app.
> 
>> On Oct 25, 2015, at 7:32 PM, Katie Zodrow  wrote:
>> 
>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
>> new message sound when I receive something in Mail. I thought Apple was 
>> going to fix this. I decided for now to just get alerts for mail in 
>> notification center so I'll know when I get new email for now. Has anyone 
>> else had this problem after they updated?
>> I hope the next update Apple releases has that mail sound fixed.
>> Katie
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
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>> 
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>> 
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Re: still no new message sound in Mail

[Sadam Ahmed]

Katie, 

The sound plays fine on my Mac. 

I would check your preferences. 

Yours truly, 

Sadam Ahmed 

Sent from my iPhone 

-- 



> On 26 Oct 2015, at 11:32 AM, Katie Zodrow  wrote:
> 
> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
> new message sound when I receive something in Mail. I thought Apple was going 
> to fix this. I decided for now to just get alerts for mail in notification 
> center so I'll know when I get new email for now. Has anyone else had this 
> problem after they updated?
> I hope the next update Apple releases has that mail sound fixed.
> Katie
> 
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Re: still no new message sound in Mail

[Daniel Miller]

Hi Katie,

I get the new mail sound on my macbook air running 10.11.1. Make sure your 
preferences are set to play sounds in the mail app.

> On Oct 25, 2015, at 7:32 PM, Katie Zodrow  wrote:
> 
> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any 
> new message sound when I receive something in Mail. I thought Apple was going 
> to fix this. I decided for now to just get alerts for mail in notification 
> center so I'll know when I get new email for now. Has anyone else had this 
> problem after they updated?
> I hope the next update Apple releases has that mail sound fixed.
> Katie
> 
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still no new message sound in Mail

[Katie Zodrow]

Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any new 
message sound when I receive something in Mail. I thought Apple was going to 
fix this. I decided for now to just get alerts for mail in notification center 
so I'll know when I get new email for now. Has anyone else had this problem 
after they updated?
I hope the next update Apple releases has that mail sound fixed.
Katie

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