Re: BBC News websites

2013-03-07 Thread Learning Partners

 On 27 Feb 2013 Martin Bazley  wrote:

 If you're still using 2.9, you don't need to be told.  Simply open
 WWW.NetSurf.Log in your computer's ScrapDir (note: this only works when
 NetSurf is *not* running) and it should be right there in the first few
 lines.

 Thanks for the information. I hadn't thought of looking there.

 I normally use a recent development version, currently #942, but that
 doesn't exhibit the redirect to mobile problem so I used 2.9 to
 illustrate it.
 Richard Porter

As someone who requires a stable version I am still using 2.9. I worked
round the problem by redirecting the BBC link to the mobile desktop page
which gave access to standard BBC content. But now in their wisdom the BBC
have deleted this so I am back to square one. Considering their clucking
over the raspberry pi you would think  no large organisation,
different hands, no co-ordination! Richard, you could let them know that
apparently very large numbers of the little wonders have been sold which
might help us on legacy hardware!

John




Re: BBC News websites

2013-03-07 Thread Richard Porter
On 7 Mar 2013 Learning Partners wrote:

 As someone who requires a stable version I am still using 2.9. I worked
 round the problem by redirecting the BBC link to the mobile desktop page
 which gave access to standard BBC content. But now in their wisdom the BBC
 have deleted this so I am back to square one. Considering their clucking
 over the raspberry pi you would think  no large organisation,
 different hands, no co-ordination! Richard, you could let them know that
 apparently very large numbers of the little wonders have been sold which
 might help us on legacy hardware!

Yes, will do. I've just got another reply from the Beeb:

Please note that the issue was once again escalated to Future Media 
and finding that your browser is NetSurf running under RISC OS 6.16 
running on a StrongARM powered RiscPC informed that this is old 
technology and may explain why you are being directed to the mobile 
version of the website. Unfortunately, this browser is not supported 
by BBC iPlayer and therefore you are experiencing the problem.

I realise this may be disappointing however I hope this helps to 
clarify the situation.

I have already told them that the complaint did not relate to iPlayer 
which I don't expect to run on RISC OS, though I may have mentioned 
that it produces totally misleading error messages if you try.

Richard
-- 
Richard Porterhttp://www.minijem.plus.com/
  mailto:r...@minijem.plus.com
I don't want a user experience - I just want stuff that works.



Re: BBC News websites

2013-03-07 Thread Chris Young
Richard Porter r...@minijem.plus.com wrote:
 Considering their
clucking
 over the raspberry pi you would think  no large organisation,
 different hands, no co-ordination! Richard, you could let them know
that
 apparently very large numbers of the little wonders have been sold
which
 might help us on legacy hardware!

Yes, will do. I've just got another reply from the Beeb:

Please note that the issue was once again escalated to Future Media 
and finding that your browser is NetSurf running under RISC OS 6.16 
running on a StrongARM powered RiscPC informed that this is old 
technology and may explain why you are being directed to the mobile 
version of the website.

Does NetSurf 2.9 under Raspbian (ie the Pi's default OS with - I think - the 
default/recommended web browser) have the same problem (it should)? Report that 
and maybe they will take notice rather than hiding under the old technology 
banner.

On the plus side, they didn't call it obsolete technology.



Re: BBC News websites

2013-03-07 Thread Daniel Silverstone
On Thu, Mar 07, 2013 at 02:03:55PM +, Richard Porter wrote:
 Please note that the issue was once again escalated to Future Media 
 and finding that your browser is NetSurf running under RISC OS 6.16 
 running on a StrongARM powered RiscPC informed that this is old 
 technology and may explain why you are being directed to the mobile 
 version of the website. Unfortunately, this browser is not supported 
 by BBC iPlayer and therefore you are experiencing the problem.

Is it worth having the Beeb explain to Future Media that the way you tell if
you should send the Mobile site is if the U-A string contains 'Mobile'.

(Note, I hate this method, but it's the 'accepted' approach)

D.

-- 
Daniel Silverstone   http://www.netsurf-browser.org/
PGP mail accepted and encouraged.Key Id: 3CCE BABE 206C 3B69



Re: BBC News websites

2013-03-07 Thread Alan Calder
In article
49380.86.154.45.205.1362660717.squir...@email.orpheusnet.co.uk, Learning
Partners lp.bo...@argonet.co.uk wrote:

  On 27 Feb 2013 Martin Bazley  wrote:
 
  If you're still using 2.9, you don't need to be told.  Simply open
  WWW.NetSurf.Log in your computer's ScrapDir (note: this only works
  when NetSurf is *not* running) and it should be right there in the
  first few lines.
 
  Thanks for the information. I hadn't thought of looking there.
 
  I normally use a recent development version, currently #942, but that
  doesn't exhibit the redirect to mobile problem so I used 2.9 to
  illustrate it. Richard Porter

 As someone who requires a stable version I am still using 2.9. I worked
 round the problem by redirecting the BBC link to the mobile desktop page
 which gave access to standard BBC content. But now in their wisdom the
 BBC have deleted this so I am back to square one. Considering their
 clucking over the raspberry pi you would think  no large
 organisation, different hands, no co-ordination! Richard, you could let
 them know that apparently very large numbers of the little wonders have
 been sold which might help us on legacy hardware!

Just tried using the BBC News link on Netsurf's home page (the out of the
box version) NS 2.9.

Works fine, taking me automatically to http://m.bbc.co.uk/news , which I
assume to be the mobile version.  Not pretty but it is usable.

I don't think that I made any modifications to those NS links when this was
discussed some time ago but maybe I did!  If so, that would seem to be the
answer.

Cheers

Alan

-- 
Alan Calder, Milton Keynes, UK.



Re: BBC News websites

2013-03-07 Thread Tim Hill
In article 5328c00187alan_cal...@o2.co.uk,
   Alan Calder alan_cal...@o2.co.uk wrote:
 Works fine, taking me automatically to http://m.bbc.co.uk/news , which I
 assume to be the mobile version.  Not pretty but it is usable.

Similarly, and for reasons of functionality, I have been known to use
NetSurf with http://m.facebook.com and http://m.twitter.com

-- 
Tim Hill
..
www.timil.com




Re: BBC News websites

2013-03-07 Thread Learning Partners


On Thu, 7 March, 2013 3:56 pm, Tim Hill wrote:
 In article 5328c00187alan_cal...@o2.co.uk,
Alan Calder alan_cal...@o2.co.uk wrote:
 Works fine, taking me automatically to http://m.bbc.co.uk/news , which I
 assume to be the mobile version.  Not pretty but it is usable.

 Similarly, and for reasons of functionality, I have been known to use
 NetSurf with http://m.facebook.com and http://m.twitter.com

 --
 Tim Hill
 ..
 www.timil.com

The point of the workround was that the dashboard gave access to the
standard site. The mobile site is what we are trying to avoid. Without the
workround www.bbc.co.uk defaults to m.bbc.co.uk. The revised link
m.bbc.co.uk/home/dashboard then allowed access to bbc.co.uk/news. (without
the m) This may have been available for ARM based tablet users. Sadly no
more unless it has moved its address.

I await a stable 3.0 or 3.1 with anticipation and thanks to the
development team and testers.

John




Re: BBC News websites

2013-03-07 Thread Richard Porter
On 7 Mar 2013 Alan Calder  wrote:

 Just tried using the BBC News link on Netsurf's home page (the out of the
 box version) NS 2.9.

 Works fine, taking me automatically to http://m.bbc.co.uk/news , which I
 assume to be the mobile version.  Not pretty but it is usable.

That is precisely the problem. We want the desktop version, not the 
mobile version. If I want m.bbc.co.uk I can request m.bbc.co.uk.

-- 
Richard Porterhttp://www.minijem.plus.com/
  mailto:r...@minijem.plus.com
I don't want a user experience - I just want stuff that works.



Re: BBC News websites

2013-03-07 Thread Peter Young
On 7 Mar 2013  Richard Porter r...@minijem.plus.com wrote:

 On 7 Mar 2013 Alan Calder  wrote:

 Just tried using the BBC News link on Netsurf's home page (the out of the
 box version) NS 2.9.

 Works fine, taking me automatically to http://m.bbc.co.uk/news , which I
 assume to be the mobile version.  Not pretty but it is usable.

 That is precisely the problem. We want the desktop version, not the
 mobile version. If I want m.bbc.co.uk I can request m.bbc.co.uk.

FWIW the development versions access the proper BBC sites with no 
problem. I can't remember the last time I had a catastrophic failure 
with these versions, and the occasional failure to access a site can 
be useful to the developers, as long as one files a bug report.

With best wishes,

Peter.

-- 
Peter Young (zfc Ta) and family
Prestbury, Cheltenham, Glos. GL52, England
http://pnyoung.orpheusweb.co.uk
pnyo...@ormail.co.uk



Re: BBC News websites

2013-03-07 Thread Alan Calder
In article 5328da581e...@timil.com,
   Tim Hill t...@timil.com wrote:
 In article
 49255.86.154.45.205.1362675722.squir...@email.orpheusnet.co.uk,
Learning Partners lp.bo...@argonet.co.uk wrote:

 [Snip]


 Thanks for the summary.

  This may have been available for ARM based tablet
  users. Sadly no more unless it has moved its address.

 At least an ARM based tablet with Android has browsers where you can
 specify the User Agent (e.g. Android, Desktop, iPhone, iPad, Custom).
 Desktop being the most useful but Android (mobile) is sometimes useful
 too (e.g. when tethered). There isn't necessarily one answer to 'which
 user agent?' on some devices. 'Flexibility' is the key word.
 'Configurable' is another. ;-)

Well, Risc OS does have other browsers which will get to the BBC main site
- sadly they don't then display it very well (to put it mildly). 
Presumably Netsurf just has to have Browse, Fresco, Oregano 1  2's ability
to pretend to be something else and all would be well.

I seem to remember some earlier discussion as to why it doesn't but can't
seem to find it.

Alan

-- 
Alan Calder, Milton Keynes, UK.



Re: BBC News websites

2013-02-28 Thread Richard Porter
On 27 Feb 2013 Martin Bazley  wrote:

 If you're still using 2.9, you don't need to be told.  Simply open
 WWW.NetSurf.Log in your computer's ScrapDir (note: this only works when
 NetSurf is *not* running) and it should be right there in the first few
 lines.

Thanks for the information. I hadn't thought of looking there.

I normally use a recent development version, currently #942, but that 
doesn't exhibit the redirect to mobile problem so I used 2.9 to 
illustrate it. My original complaint to the BBC was raised last 
November.

-- 
Richard Porterhttp://www.minijem.plus.com/
  mailto:r...@minijem.plus.com
I don't want a user experience - I just want stuff that works.



Re: BBC News websites

2013-02-27 Thread Richard Porter
On 15 Jan 2013 Michael Drake  wrote:

 In article
 out-50f5c18e.md-1.4.17.chris.yo...@unsatisfactorysoftware.co.uk,
Chris Young chris.yo...@unsatisfactorysoftware.co.uk wrote:

 I'm not sure I necessarily agree with this workaround - a website
 deciding that everything running ARM must want the mobile version of a
 page is making a pretty big assumption

 I decided there was no good reason for leaking processor architecture
 information anyway.

After a long wait I eventually got a response to my complaint. Well, 
the first one suggested a cookie problem, but having disabused them of 
that idea they sent this:

We understand that you are still being directed to the mobile version 
of the BBC iPlayer site rather than the desktop version.

If you can give us the name and version number of your web browser, 
your PC‘s operating system and if known, your useragent‘ details we 
can investigate this further.

The problem still affects version 2.9 if not the latest dev versions. 
Can you tell me what the useragent details are (or were)?

Richard
-- 
Richard Porterhttp://www.minijem.plus.com/
  mailto:r...@minijem.plus.com
I don't want a user experience - I just want stuff that works.



BBC News websites

2013-01-15 Thread David H Wild
I see that we now have normal access to the BBC news websites. Whether this
is something done by the Netsurf team or someone at the BBC taking note of
complaints I am pleased to see it happen.

-- 
David Wild using RISC OS on broadband
www.davidhwild.me.uk



Re: BBC News websites

2013-01-15 Thread Richard Porter
On 15 Jan 2013 David H Wild  wrote:

 I see that we now have normal access to the BBC news websites. Whether this
 is something done by the Netsurf team or someone at the BBC taking note of
 complaints I am pleased to see it happen.

I raised it as a technical problem twice, then as a complaint, and 
after they sent me an automatic response after ten days because they 
couldn't meet the target for replying I complained again. Looks like a 
few others did too! I still haven't had a reply.

-- 
Richard Porterhttp://www.minijem.plus.com/
  mailto:r...@minijem.plus.com
I don't want a user experience - I just want stuff that works.



Re: BBC News websites

2013-01-15 Thread Martin Bazley
The following bytes were arranged on 15 Jan 2013 by David H Wild :

 I see that we now have normal access to the BBC news websites. Whether this
 is something done by the Netsurf team or someone at the BBC taking note of
 complaints I am pleased to see it happen.

It's something NetSurf did.  It no longer includes the CPU architecture
in the User-Agent string, because some cretin at the BBC decided that
the only web browsers running on ARM computers were those running on
mobile phones.

-- 
  __^__   Start off every day with a smile and get it over with.
 / _   _ \  - W.C. Fields
( ( |_| ) )
 \_   _/  === Martin Bazley ==



Re: BBC News websites

2013-01-15 Thread Michael Drake
In article
out-50f5c18e.md-1.4.17.chris.yo...@unsatisfactorysoftware.co.uk,
   Chris Young chris.yo...@unsatisfactorysoftware.co.uk wrote:

 I'm not sure I necessarily agree with this workaround - a website
 deciding that everything running ARM must want the mobile version of a
 page is making a pretty big assumption

I decided there was no good reason for leaking processor architecture
information anyway.

-- 

Michael Drake (tlsa)  http://www.netsurf-browser.org/