RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Alan Davies]

Rain?
 
Sorry ...
 



From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: 29 April 2011 20:06
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption


Define: Downed Cloud 


Certainly, the appropriate solution will depend on the type of problem
being faced.






ASB (Professional Bio <http://about.me/Andrew.S.Baker/bio> ) 
Harnessing the Advantages of Technology for the SMB market...

 

 



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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

I'm sure that their service puts tremendous load on streaming services.

I like how they've setup their architecture...



*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Mon, May 2, 2011 at 12:50 PM, Steven M. Caesare wrote:

> That is another good read.
>
>
>
> Interesting point in there: NetFlix had previously opted to not rely on EBS
> due to performance issues. I wonder if that is because of the
> uncharacteristically high load that a movie streaming service puts on the
> store?
>
>
>
> Also cool that they are using Cassandra/NoSQL.
>
>
>
> -sc
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Sunday, May 01, 2011 8:01 PM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> And here is NetFlix's response:
> http://techblog.netflix.com/2011/04/lessons-netflix-learned-from-aws-outage.html
>
>
>
> Talk about prepared...
>
>
>
>
> *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
> *Harnessing the Advantages of Technology for the SMB market...**
> *
> * *
>
>
>
> On Fri, Apr 29, 2011 at 9:03 AM, Andrew S. Baker 
> wrote:
>
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

That is another good read.

 

Interesting point in there: NetFlix had previously opted to not rely on
EBS due to performance issues. I wonder if that is because of the
uncharacteristically high load that a movie streaming service puts on
the store?

 

Also cool that they are using Cassandra/NoSQL.

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Sunday, May 01, 2011 8:01 PM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

And here is NetFlix's response:
http://techblog.netflix.com/2011/04/lessons-netflix-learned-from-aws-out
age.html

 

Talk about prepared...


 

 
ASB (Professional Bio <http://about.me/Andrew.S.Baker/bio> ) 
Harnessing the Advantages of Technology for the SMB market...

 





On Fri, Apr 29, 2011 at 9:03 AM, Andrew S. Baker 
wrote:

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

And here is NetFlix's response:
http://techblog.netflix.com/2011/04/lessons-netflix-learned-from-aws-outage.html

Talk
about prepared...



*ASB *(Professional Bio )
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 9:03 AM, Andrew S. Baker  wrote:

> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Jonathan Link]

If it existed, would it be like Seinfeld?

On Fri, Apr 29, 2011 at 10:01 PM, Steven M. Caesare wrote:

>  Good rule… as there’s nothing to talk about, really.
>
>
>
> -sc
>
>
>
> *From:* Micheal Espinola Jr [mailto:michealespin...@gmail.com]
> *Sent:* Friday, April 29, 2011 5:18 PM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> First rule about the other list, is that you do not talk about the other
> list.
>
> --
> ME2
>
>
>
>
>
>
>
>  On Fri, Apr 29, 2011 at 2:11 PM, William Robbins 
> wrote:
>
> There's another list?
>
>  - WJR
>
>  On Fri, Apr 29, 2011 at 10:54, Steven M. Caesare 
> wrote:
>
>   I’m going to use that on another list.
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 11:45 AM
>
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> "Fire at will." "Which one is Will?"  ;)
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare 
> wrote:
>
> “They’ve been sufficiently Moe’d.”
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 11:29 AM
>
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> "Oh, a wise guy, eh? nyuk, nyuk, nyuk."
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
> wrote:
>
> I’ve beaten them in to submission.
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
>
> *Sent:* Friday, April 29, 2011 10:21 AM
>
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> How are the other two stooges doing these days?
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
> wrote:
>
> A great read… thanks ASB. I’ve forwarded it to my team here to read…
>
>
>
> -sc
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Friday, April 29, 2011 9:04 AM
>
>
> *To:* NT System Admin Issues
>
> *Subject:* Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
>
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
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> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body

RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

Good rule... as there's nothing to talk about, really.

 

-sc

 

From: Micheal Espinola Jr [mailto:michealespin...@gmail.com] 
Sent: Friday, April 29, 2011 5:18 PM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

First rule about the other list, is that you do not talk about the other
list.

--
ME2

 

 





On Fri, Apr 29, 2011 at 2:11 PM, William Robbins 
wrote:

There's another list?

 - WJR



On Fri, Apr 29, 2011 at 10:54, Steven M. Caesare 
wrote:

I'm going to use that on another list.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:45 AM


To: NT System Admin Issues
    Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
Disruption

 

"Fire at will." "Which one is Will?"  ;)

 - WJR

On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare
 wrote:

"They've been sufficiently Moe'd."

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:29 AM


    To: NT System Admin Issues
        Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
Disruption

 

"Oh, a wise guy, eh? nyuk, nyuk, nyuk."

 - WJR

On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare
 wrote:

I've beaten them in to submission.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 

Sent: Friday, April 29, 2011 10:21 AM

        
    To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
Disruption

 

How are the other two stooges doing these days?

 - WJR

On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare
 wrote:

A great read... thanks ASB. I've forwarded it to my team here to
read...

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Friday, April 29, 2011 9:04 AM

    
        To: NT System Admin Issues

    Subject: Summary of the Amazon EC2 and Amazon RDS Service
Disruption

 

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog!
~


~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
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or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

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~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

 

~ Finally, powerful endpoint security that ISN'T a resource hog!
~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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or send an email to listmana...@lyris.sunbeltsoftware.com
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~ Finally, powerful endpoint security that ISN'T a resource hog!
~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

 

~ Finally, powerful endpoint security that ISN'T a resource hog!
~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ Finally, powerful endpoint security that ISN'T a resource hog!
~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ Finally, powerful endpoint security that ISN'T a resource hog!
~
~ <http://www.sunbe

RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

I suppose there must be... after all the interweb is a big place.


But I'm just guessing, really.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 5:11 PM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

There's another list?

 - WJR



On Fri, Apr 29, 2011 at 10:54, Steven M. Caesare 
wrote:

I'm going to use that on another list.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:45 AM


To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

"Fire at will." "Which one is Will?"  ;)

 - WJR

On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare 
wrote:

"They've been sufficiently Moe'd."

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:29 AM


To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

"Oh, a wise guy, eh? nyuk, nyuk, nyuk."

 - WJR

On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
wrote:

I've beaten them in to submission.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 

Sent: Friday, April 29, 2011 10:21 AM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

How are the other two stooges doing these days?

 - WJR

On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
wrote:

A great read... thanks ASB. I've forwarded it to my team here to read...

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Friday, April 29, 2011 9:04 AM
To: NT System Admin Issues
Subject: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~


~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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~ Finally, powerful endpoint security that ISN'T a reso

Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Micheal Espinola Jr]

First rule about the other list, is that you do not talk about the other
list.

--
ME2





On Fri, Apr 29, 2011 at 2:11 PM, William Robbins wrote:

> There's another list?
>
>  - WJR
>
>
> On Fri, Apr 29, 2011 at 10:54, Steven M. Caesare wrote:
>
>> I’m going to use that on another list.
>>
>>
>>
>> -sc
>>
>>
>>
>> *From:* William Robbins [mailto:dangerw...@gmail.com]
>> *Sent:* Friday, April 29, 2011 11:45 AM
>>
>> *To:* NT System Admin Issues
>> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service
>> Disruption
>>
>>
>>
>> "Fire at will." "Which one is Will?"  ;)
>>
>>  - WJR
>>
>> On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare 
>> wrote:
>>
>> “They’ve been sufficiently Moe’d.”
>>
>>
>>
>> -sc
>>
>>
>>
>> *From:* William Robbins [mailto:dangerw...@gmail.com]
>> *Sent:* Friday, April 29, 2011 11:29 AM
>>
>>
>> *To:* NT System Admin Issues
>> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service
>> Disruption
>>
>>
>>
>> "Oh, a wise guy, eh? nyuk, nyuk, nyuk."
>>
>>  - WJR
>>
>> On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
>> wrote:
>>
>> I’ve beaten them in to submission.
>>
>>
>>
>> -sc
>>
>>
>>
>> *From:* William Robbins [mailto:dangerw...@gmail.com]
>>
>> *Sent:* Friday, April 29, 2011 10:21 AM
>>
>> *To:* NT System Admin Issues
>> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service
>> Disruption
>>
>>
>>
>> How are the other two stooges doing these days?
>>
>>  - WJR
>>
>> On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
>> wrote:
>>
>> A great read… thanks ASB. I’ve forwarded it to my team here to read…
>>
>>
>>
>> -sc
>>
>>
>>
>> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
>> *Sent:* Friday, April 29, 2011 9:04 AM
>>
>> *To:* NT System Admin Issues
>> *Subject:* Summary of the Amazon EC2 and Amazon RDS Service Disruption
>>
>>
>>
>> http://aws.amazon.com/message/65648/
>>
>> This is a very good read...
>>
>> -ASB: http://about.me/Andrew.S.Baker
>>
>> Sent from my Motorola Droid
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>>
>>
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to listmana...@lyris.sunbeltsoftware.com
>> with the body: unsubscribe ntsysadmin
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to listmana...@lyris.sunbeltsoftware.com
>> with the body: unsubscribe ntsysadmin
>>
>>
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
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>>
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>>
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

*>>True, but not a useful statement.
*

The usefulness of the response was contingent on the usefulness of the
statement that triggered it.

Feel free to provide a useful scenario that is easily mitigated with
physical access, but not in the cloud or in a hosted data center.


*>>I can't even get a colo host a spare DC and a backup file server*

So, there are lots of scenarios that you cannot mitigate either.
That's the choice your organization has made.


*>>Give what you've just said about the Cisco Unity infrastructure,
I'd recommend getting rid of it.*

Thanks for that suggestion.  I hadn't thought of that at all, and I'm
sure that there are no costs to switching vendors.  Or, I could simply
say: "*True, but not a useful statement.*"



*ASB *(Professional Bio )
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 4:16 PM, Kurt Buff  wrote:

> On Fri, Apr 29, 2011 at 12:13, Andrew S. Baker  wrote:
> >>>The SMB market is where I live, and by going to the cloud I would
> subject
> >>> my company to a risk for which I don't see a good, or indeed any,
> >>> mitigation.
> >
> > There is no single mitigation for any problem.  Disaster Recovery
> planning
> > will differ based on the nature of the disaster being mitigated against.
>
> True, but not a useful statement.
>
> > Also, the problems you speak of apply to almost *any* hosted scenario,
> cloud
> > or otherwise. Basically, you're under the impression that having your
> hands
> > on the hardware guarantees you some sort of ETA.
>
> Yes, and in my world, it's true. ATM, I can't think of a failure that
> I can't remedy - aside from the major disaster recovery scenarios of
> things like earthquake or fire. Unfortunately, the company refuses to
> consider those mitigations - I can't even get a colo host a spare DC
> and a backup file server. It's not what I recommend, but it's out of
> my hands. OTOH, I generate two sets of tapes for restore, one for
> local use, one for off-site storage.
>
> > Just this week, we had a situation with our Cisco Unity server -- which
> is
> > in our collocation space -- where it experienced a drive failure that
> > rendered it unusable, even though its a mirrored drive.  The 4-hour
> > replacement took 8 hours due to several fiascos with IBM support, and
> turned
> > out to be the wrong part.  Another 4 hours got us the right part.  Then,
> the
> > rebuild and reimport of data failed on numerous levels and required
> speaking
> > with no less than 8 or 9 technicians.  72 hours later, we're back up an
> > running.
> >
> > This was with ONE server, and my team had physical access to the box,
> > although that had little bearing on successfully getting it back up.  We
> > could not change the hardware in the box, because the install is keyed to
> > specific part numbers, and the system refused to install to only one
> drive
> > as an emergency.
> >
> > Imagine a larger ecosystem of complexity...  The problem is not physical
> > proximity.
>
> Complexity is the enemy of serenity. Give what you've just said about
> the Cisco Unity infrastructure, I'd recommend getting rid of it. I
> like my Shoretel - any failure in that I can remedy with parts that I
> have in house, or a restore, which I've done in test.
>
> Kurt
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[William Robbins]

There's another list?

 - WJR


On Fri, Apr 29, 2011 at 10:54, Steven M. Caesare wrote:

> I’m going to use that on another list.
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 11:45 AM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> "Fire at will." "Which one is Will?"  ;)
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare 
> wrote:
>
> “They’ve been sufficiently Moe’d.”
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 11:29 AM
>
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> "Oh, a wise guy, eh? nyuk, nyuk, nyuk."
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
> wrote:
>
> I’ve beaten them in to submission.
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
>
> *Sent:* Friday, April 29, 2011 10:21 AM
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> How are the other two stooges doing these days?
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
> wrote:
>
> A great read… thanks ASB. I’ve forwarded it to my team here to read…
>
>
>
> -sc
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Friday, April 29, 2011 9:04 AM
> *To:* NT System Admin Issues
> *Subject:* Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
>
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
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> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
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>
> ---
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> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
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> with the body: unsubscribe ntsysadmin
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>
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>
>
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>
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

In the case of my organization, we have those particular items in two
different hosted data centers.   And we have a DR plan that allows failover
to the other facility.

We would likely do something similar, within the constraints of the
particular technologies invovled.

I'm sure that it has not escaped your notice that not everyone in the Amazon
EC2 cloud (in the affected zone) experienced a failure -- particularly those
who availed themselves of several DR services that Amazon offers.

Two months ago, we experienced failure in a collocation facility in our
 data center.  If it had been live at the time, or if it had
been the only one, then that would have represented a huge problem for us.
 For organizations that cannot afford to have more than one site, or elect
not to have more than one for some other reason, they are exposed to more
risk.

This fact is regardless of whether or not the failure happens at the
physical layer.

We've experienced network level outages with hosting providers -- both at a
colo or at at our primary offices.  Physical proximity offers nothing if the
backup plan isn't already in place.

So, the issue here is really with the planning and prior arrangements...


*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 4:00 PM, Kurt Buff  wrote:

> Take as your starting point the recent Amazon outage, in which your
> hypothetical business has placed its Exchange/DC/File-print/ERP/CRM
> infrastructure (or any portion thereof you deem reasonable) and it's
> unavailable to your company. Let's, for the moment, not worry about
> whether data has been lost - you're worried about losing sales, etc.,
> because of the unavailability.
>
> On Fri, Apr 29, 2011 at 12:05, Andrew S. Baker  wrote:
> > Define: Downed Cloud
> > Certainly, the appropriate solution will depend on the type of problem
> being
> > faced.
> >
> >
> > ASB (Professional Bio)
> > Harnessing the Advantages of Technology for the SMB market...
> >
> >
> >
> >
> > On Fri, Apr 29, 2011 at 1:48 PM, Kurt Buff  wrote:
> >>
> >> Indeed. But, the market is touting that the cloud is especially
> >> suitable for SMBs, and the large/complex failures that Amazon suffered
> >> are not normally experienced in those environments. The SMB market is
> >> where I live, and by going to the cloud I would subject my company to
> >> a risk for which I don't see a good, or indeed any, mitigation.
> >>
> >> Hence the question: What's the mitigation for a downed cloud?
> >>
> >>
> >> Kurt
> >>
> >> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
> >> wrote:
> >> > Not all outages are simple failed component swaps.
> >> >
> >> > As a matter of fact, those tend to be the simple issues. The complex
> >> > ones often involve human error, or unanticipated system interactions
> and/or
> >> > cascading events, as in the case with this recent AWS event. As ASB
> points
> >> > out, those can (and do) happen in any datacenter, regardless if it's
> yours,
> >> > or in the cloud.
> >> >
> >> > -sc
> >> >
> >> >> -Original Message-
> >> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> >> Sent: Friday, April 29, 2011 1:37 PM
> >> >> To: NT System Admin Issues
> >> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> >> Disruption
> >> >>
> >> >> Where's my 4 hour response time when the service fails?
> >> >>
> >> >> I can get a new mobo or hard drive, router or switch when I call the
> >> >> vendor,
> >> >> or I can even pre-order one and have it on the shelf if it's that
> >> >> critical -
> >> >> where's the new cloud when the current one is down?
> >> >>
> >> >> Is there high availability between cloud vendors  - or do you have
> some
> >> >> other
> >> >> mitigation strategy in mind?
> >> >>
> >> >> Kurt
> >> >>
> >> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
> >> >> wrote:
> >> >> > "The Cloud" is already ready for production.
> >> >> > Hosted Data Centers, which is a concept we are all acquainted with,
> >> >> > are not immune to failures either.
> >> >> > Failures happen.  

RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

" ATM, I can't think of a failure that I can't remedy"

Therein lies the rub Murphy can.[1]

-sc

[1] This was discussed on another non-existent list recently.

> -Original Message-
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Friday, April 29, 2011 4:16 PM
> To: NT System Admin Issues
> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> Disruption
> 
> On Fri, Apr 29, 2011 at 12:13, Andrew S. Baker  wrote:
> >>>The SMB market is where I live, and by going to the cloud I would
> >>>subject  my company to a risk for which I don't see a good, or indeed
> >>>any,  mitigation.
> >
> > There is no single mitigation for any problem.  Disaster Recovery
> > planning will differ based on the nature of the disaster being
> mitigated against.
> 
> True, but not a useful statement.
> 
> > Also, the problems you speak of apply to almost *any* hosted scenario,
> > cloud or otherwise. Basically, you're under the impression that having
> > your hands on the hardware guarantees you some sort of ETA.
> 
> Yes, and in my world, it's true. ATM, I can't think of a failure that I can't
> remedy - aside from the major disaster recovery scenarios of things like
> earthquake or fire. Unfortunately, the company refuses to consider those
> mitigations - I can't even get a colo host a spare DC and a backup file 
> server.
> It's not what I recommend, but it's out of my hands. OTOH, I generate two
> sets of tapes for restore, one for local use, one for off-site storage.
> 
> > Just this week, we had a situation with our Cisco Unity server --
> > which is in our collocation space -- where it experienced a drive
> > failure that rendered it unusable, even though its a mirrored drive.
> > The 4-hour replacement took 8 hours due to several fiascos with IBM
> > support, and turned out to be the wrong part.  Another 4 hours got us
> > the right part.  Then, the rebuild and reimport of data failed on
> > numerous levels and required speaking with no less than 8 or 9
> > technicians.  72 hours later, we're back up an running.
> >
> > This was with ONE server, and my team had physical access to the box,
> > although that had little bearing on successfully getting it back up.
> > We could not change the hardware in the box, because the install is
> > keyed to specific part numbers, and the system refused to install to
> > only one drive as an emergency.
> >
> > Imagine a larger ecosystem of complexity...  The problem is not
> > physical proximity.
> 
> Complexity is the enemy of serenity. Give what you've just said about the
> Cisco Unity infrastructure, I'd recommend getting rid of it. I like my 
> Shoretel -
> any failure in that I can remedy with parts that I have in house, or a 
> restore,
> which I've done in test.
> 
> Kurt
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> ---
> To manage subscriptions click here: http://lyris.sunbelt-
> software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin


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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

The "meh" has to do with the supposition that the alternative to the cloud for 
SMB's are not fraught with similar peril.

I maintain that your original assertion (having a 4hour response time for your 
hardware ) is only a fraction of the scenarios for which there can be an 
extended outage. 

In your hypothetical scenario to ASB, with their Exchange server hosted in 
their own environment (with their 4 hour hardware SLA) I've heard of just as 
many scenarios along the lines of "Whoops.. you mean we were supposed to be 
backing up those log files, and not just deleting them?" type scenarios. 

I'd venture that the redundancy  and discipline at a place like Amazon , even 
with i's increased complexity, provides for a better average uptime guarantees 
than what many SMB's can muster.

-sc

> -Original Message-
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Friday, April 29, 2011 4:03 PM
> To: NT System Admin Issues
> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> Disruption
> 
> Meh? Not many companies survive that for very long.
> 
> That's a fairly "stick your head in the sand" approach, and I'm not 
> comfortable
> with that.
> 
> On Fri, Apr 29, 2011 at 11:49, Steven M. Caesare 
> wrote:
> > Meh, I know of many SMB's that have been out of commission or had
> troubling issue for days/weeks at at ime simply because they generally can't
> (or don't) pay the costs and or attention necessary to have the
> support/parts/personnel  available to deal with issues.
> >
> > -sc
> >
> >> -----Original Message-----
> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> Sent: Friday, April 29, 2011 1:48 PM
> >> To: NT System Admin Issues
> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> Disruption
> >>
> >> Indeed. But, the market is touting that the cloud is especially
> >> suitable for SMBs, and the large/complex failures that Amazon
> >> suffered are not normally experienced in those environments. The SMB
> >> market is where I live, and by going to the cloud I would subject my
> >> company to a risk for which I don't see a good, or indeed any, mitigation.
> >>
> >> Hence the question: What's the mitigation for a downed cloud?
> >>
> >>
> >> Kurt
> >>
> >> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare
> >> 
> >> wrote:
> >> > Not all outages are simple failed component swaps.
> >> >
> >> > As a matter of fact, those tend to be the simple issues. The
> >> > complex ones
> >> often involve human error, or unanticipated system interactions
> >> and/or cascading events, as in the case with this recent AWS event.
> >> As ASB points out, those can (and do) happen in any datacenter,
> >> regardless if it's yours, or in the cloud.
> >> >
> >> > -sc
> >> >
> >> >> -Original Message-
> >> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> >> Sent: Friday, April 29, 2011 1:37 PM
> >> >> To: NT System Admin Issues
> >> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> >> Disruption
> >> >>
> >> >> Where's my 4 hour response time when the service fails?
> >> >>
> >> >> I can get a new mobo or hard drive, router or switch when I call
> >> >> the vendor, or I can even pre-order one and have it on the shelf
> >> >> if it's that critical - where's the new cloud when the current one is
> down?
> >> >>
> >> >> Is there high availability between cloud vendors  - or do you have
> >> >> some other mitigation strategy in mind?
> >> >>
> >> >> Kurt
> >> >>
> >> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
> >> wrote:
> >> >> > "The Cloud" is already ready for production.
> >> >> > Hosted Data Centers, which is a concept we are all acquainted
> >> >> > with, are not immune to failures either.
> >> >> > Failures happen.  Just make sure your entire mitigation plan is
> >> >> > not "the vendor's got it".
> >> >> >
> >> >> >
> >> >> > ASB (Professional Bio)
> >> >> > Harnessing the Advantages of Technology for the SMB market...
> >> >> >
> >> >&g

Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

On Fri, Apr 29, 2011 at 12:13, Andrew S. Baker  wrote:
>>>The SMB market is where I live, and by going to the cloud I would subject
>>> my company to a risk for which I don't see a good, or indeed any,
>>> mitigation.
>
> There is no single mitigation for any problem.  Disaster Recovery planning
> will differ based on the nature of the disaster being mitigated against.

True, but not a useful statement.

> Also, the problems you speak of apply to almost *any* hosted scenario, cloud
> or otherwise. Basically, you're under the impression that having your hands
> on the hardware guarantees you some sort of ETA.

Yes, and in my world, it's true. ATM, I can't think of a failure that
I can't remedy - aside from the major disaster recovery scenarios of
things like earthquake or fire. Unfortunately, the company refuses to
consider those mitigations - I can't even get a colo host a spare DC
and a backup file server. It's not what I recommend, but it's out of
my hands. OTOH, I generate two sets of tapes for restore, one for
local use, one for off-site storage.

> Just this week, we had a situation with our Cisco Unity server -- which is
> in our collocation space -- where it experienced a drive failure that
> rendered it unusable, even though its a mirrored drive.  The 4-hour
> replacement took 8 hours due to several fiascos with IBM support, and turned
> out to be the wrong part.  Another 4 hours got us the right part.  Then, the
> rebuild and reimport of data failed on numerous levels and required speaking
> with no less than 8 or 9 technicians.  72 hours later, we're back up an
> running.
>
> This was with ONE server, and my team had physical access to the box,
> although that had little bearing on successfully getting it back up.  We
> could not change the hardware in the box, because the install is keyed to
> specific part numbers, and the system refused to install to only one drive
> as an emergency.
>
> Imagine a larger ecosystem of complexity...  The problem is not physical
> proximity.

Complexity is the enemy of serenity. Give what you've just said about
the Cisco Unity infrastructure, I'd recommend getting rid of it. I
like my Shoretel - any failure in that I can remedy with parts that I
have in house, or a restore, which I've done in test.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Meh? Not many companies survive that for very long.

That's a fairly "stick your head in the sand" approach, and I'm not
comfortable with that.

On Fri, Apr 29, 2011 at 11:49, Steven M. Caesare  wrote:
> Meh, I know of many SMB's that have been out of commission or had troubling 
> issue for days/weeks at at ime simply because they generally can't (or don't) 
> pay the costs and or attention necessary to have the support/parts/personnel  
> available to deal with issues.
>
> -sc
>
>> -Original Message-
>> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>> Sent: Friday, April 29, 2011 1:48 PM
>> To: NT System Admin Issues
>> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
>> Disruption
>>
>> Indeed. But, the market is touting that the cloud is especially suitable for
>> SMBs, and the large/complex failures that Amazon suffered are not normally
>> experienced in those environments. The SMB market is where I live, and by
>> going to the cloud I would subject my company to a risk for which I don't see
>> a good, or indeed any, mitigation.
>>
>> Hence the question: What's the mitigation for a downed cloud?
>>
>>
>> Kurt
>>
>> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
>> wrote:
>> > Not all outages are simple failed component swaps.
>> >
>> > As a matter of fact, those tend to be the simple issues. The complex ones
>> often involve human error, or unanticipated system interactions and/or
>> cascading events, as in the case with this recent AWS event. As ASB points
>> out, those can (and do) happen in any datacenter, regardless if it's yours, 
>> or
>> in the cloud.
>> >
>> > -sc
>> >
>> >> -Original Message-
>> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>> >> Sent: Friday, April 29, 2011 1:37 PM
>> >> To: NT System Admin Issues
>> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
>> >> Disruption
>> >>
>> >> Where's my 4 hour response time when the service fails?
>> >>
>> >> I can get a new mobo or hard drive, router or switch when I call the
>> >> vendor, or I can even pre-order one and have it on the shelf if it's
>> >> that critical - where's the new cloud when the current one is down?
>> >>
>> >> Is there high availability between cloud vendors  - or do you have
>> >> some other mitigation strategy in mind?
>> >>
>> >> Kurt
>> >>
>> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
>> wrote:
>> >> > "The Cloud" is already ready for production.
>> >> > Hosted Data Centers, which is a concept we are all acquainted with,
>> >> > are not immune to failures either.
>> >> > Failures happen.  Just make sure your entire mitigation plan is not
>> >> > "the vendor's got it".
>> >> >
>> >> >
>> >> > ASB (Professional Bio)
>> >> > Harnessing the Advantages of Technology for the SMB market...
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff 
>> wrote:
>> >> >>
>> >> >> Lesson: Large distributed systems management is hard.
>> >> >>
>> >> >> That's a really good read.
>> >> >>
>> >> >> I think after three or four more large scale problems like that,
>> >> >> some clouds might be ready for production.
>> >> >>
>> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
>> >> wrote:
>> >> >> > http://aws.amazon.com/message/65648/
>> >> >> >
>> >> >> > This is a very good read...
>> >> >> >
>> >> >> > -ASB: http://about.me/Andrew.S.Baker
>> >> >> >
>> >> >> > Sent from my Motorola Droid
>> >> >> >
>> >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog!
>> >> >> > ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-
>> Enterprise/>
>> >> >> > ~
>> >> >> >
>> >> >> > ---
>> >> >> > To manage subscriptions click here:
>> >> >> > http://lyris.sunbelt-software.com/read

Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Take as your starting point the recent Amazon outage, in which your
hypothetical business has placed its Exchange/DC/File-print/ERP/CRM
infrastructure (or any portion thereof you deem reasonable) and it's
unavailable to your company. Let's, for the moment, not worry about
whether data has been lost - you're worried about losing sales, etc.,
because of the unavailability.

On Fri, Apr 29, 2011 at 12:05, Andrew S. Baker  wrote:
> Define: Downed Cloud
> Certainly, the appropriate solution will depend on the type of problem being
> faced.
>
>
> ASB (Professional Bio)
> Harnessing the Advantages of Technology for the SMB market...
>
>
>
>
> On Fri, Apr 29, 2011 at 1:48 PM, Kurt Buff  wrote:
>>
>> Indeed. But, the market is touting that the cloud is especially
>> suitable for SMBs, and the large/complex failures that Amazon suffered
>> are not normally experienced in those environments. The SMB market is
>> where I live, and by going to the cloud I would subject my company to
>> a risk for which I don't see a good, or indeed any, mitigation.
>>
>> Hence the question: What's the mitigation for a downed cloud?
>>
>>
>> Kurt
>>
>> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
>> wrote:
>> > Not all outages are simple failed component swaps.
>> >
>> > As a matter of fact, those tend to be the simple issues. The complex
>> > ones often involve human error, or unanticipated system interactions and/or
>> > cascading events, as in the case with this recent AWS event. As ASB points
>> > out, those can (and do) happen in any datacenter, regardless if it's yours,
>> > or in the cloud.
>> >
>> > -sc
>> >
>> >> -Original Message-
>> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>> >> Sent: Friday, April 29, 2011 1:37 PM
>> >> To: NT System Admin Issues
>> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
>> >> Disruption
>> >>
>> >> Where's my 4 hour response time when the service fails?
>> >>
>> >> I can get a new mobo or hard drive, router or switch when I call the
>> >> vendor,
>> >> or I can even pre-order one and have it on the shelf if it's that
>> >> critical -
>> >> where's the new cloud when the current one is down?
>> >>
>> >> Is there high availability between cloud vendors  - or do you have some
>> >> other
>> >> mitigation strategy in mind?
>> >>
>> >> Kurt
>> >>
>> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
>> >> wrote:
>> >> > "The Cloud" is already ready for production.
>> >> > Hosted Data Centers, which is a concept we are all acquainted with,
>> >> > are not immune to failures either.
>> >> > Failures happen.  Just make sure your entire mitigation plan is not
>> >> > "the vendor's got it".
>> >> >
>> >> >
>> >> > ASB (Professional Bio)
>> >> > Harnessing the Advantages of Technology for the SMB market...
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff 
>> >> > wrote:
>> >> >>
>> >> >> Lesson: Large distributed systems management is hard.
>> >> >>
>> >> >> That's a really good read.
>> >> >>
>> >> >> I think after three or four more large scale problems like that,
>> >> >> some
>> >> >> clouds might be ready for production.
>> >> >>
>> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
>> >> wrote:
>> >> >> > http://aws.amazon.com/message/65648/
>> >> >> >
>> >> >> > This is a very good read...
>> >> >> >
>> >> >> > -ASB: http://about.me/Andrew.S.Baker
>> >> >> >
>> >> >> > Sent from my Motorola Droid
>> >> >> >
>>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

LOL   Indeed.


*ASB *(Professional Bio )
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 3:26 PM, Carl Webster  wrote:

> Depends on your definition of "downed"!  Military or civilian definition.
> :)
>
>
> Webster
>
> On Fri, Apr 29, 2011 at 2:05 PM, Andrew S. Baker wrote:
>
>> Define: Downed Cloud
>>
>> Certainly, the appropriate solution will depend on the type of problem
>> being faced.
>>
>>
>>
>>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

Precisely...

Every solution requires some level of mitigation of risk, and even then,
some mitigations need their own mitigations.   Everyone has to weigh the
risk and make their own choice.

But there is value in an intelligent sourcing strategy for services.


*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 2:49 PM, Steven M. Caesare wrote:

> Meh, I know of many SMB's that have been out of commission or had troubling
> issue for days/weeks at at ime simply because they generally can't (or
> don't) pay the costs and or attention necessary to have the
> support/parts/personnel  available to deal with issues.
>
> -sc
>
> > -Original Message-
> > From: Kurt Buff [mailto:kurt.b...@gmail.com]
> > Sent: Friday, April 29, 2011 1:48 PM
> > To: NT System Admin Issues
> > Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> > Disruption
> >
> > Indeed. But, the market is touting that the cloud is especially suitable
> for
> > SMBs, and the large/complex failures that Amazon suffered are not
> normally
> > experienced in those environments. The SMB market is where I live, and by
> > going to the cloud I would subject my company to a risk for which I don't
> see
> > a good, or indeed any, mitigation.
> >
> > Hence the question: What's the mitigation for a downed cloud?
> >
> >
> > Kurt
> >
> > On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
> > wrote:
> > > Not all outages are simple failed component swaps.
> > >
> > > As a matter of fact, those tend to be the simple issues. The complex
> ones
> > often involve human error, or unanticipated system interactions and/or
> > cascading events, as in the case with this recent AWS event. As ASB
> points
> > out, those can (and do) happen in any datacenter, regardless if it's
> yours, or
> > in the cloud.
> > >
> > > -sc
> > >
> > >> -Original Message-
> > >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> > >> Sent: Friday, April 29, 2011 1:37 PM
> > >> To: NT System Admin Issues
> > >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> > >> Disruption
> > >>
> > >> Where's my 4 hour response time when the service fails?
> > >>
> > >> I can get a new mobo or hard drive, router or switch when I call the
> > >> vendor, or I can even pre-order one and have it on the shelf if it's
> > >> that critical - where's the new cloud when the current one is down?
> > >>
> > >> Is there high availability between cloud vendors  - or do you have
> > >> some other mitigation strategy in mind?
> > >>
> > >> Kurt
> > >>
> > >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
> > wrote:
> > >> > "The Cloud" is already ready for production.
> > >> > Hosted Data Centers, which is a concept we are all acquainted with,
> > >> > are not immune to failures either.
> > >> > Failures happen.  Just make sure your entire mitigation plan is not
> > >> > "the vendor's got it".
> > >> >
> > >> >
> > >> > ASB (Professional Bio)
> > >> > Harnessing the Advantages of Technology for the SMB market...
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff 
> > wrote:
> > >> >>
> > >> >> Lesson: Large distributed systems management is hard.
> > >> >>
> > >> >> That's a really good read.
> > >> >>
> > >> >> I think after three or four more large scale problems like that,
> > >> >> some clouds might be ready for production.
> > >> >>
> > >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
> > >> wrote:
> > >> >> > http://aws.amazon.com/message/65648/
> > >> >> >
> > >> >> > This is a very good read...
> > >> >> >
> > >> >> > -ASB: http://about.me/Andrew.S.Baker
> > >> >> >
> > >> >> > Sent from my Motorola Droid
> > >> >> >
> > >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog!
> > >> >> > ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-
> > Enterprise/>
> > >> >> > ~
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Carl Webster]

Depends on your definition of "downed"!  Military or civilian definition. :)


Webster

On Fri, Apr 29, 2011 at 2:05 PM, Andrew S. Baker  wrote:

> Define: Downed Cloud
>
> Certainly, the appropriate solution will depend on the type of problem
> being faced.
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

*>>The SMB market is where I live, and by going to the cloud I would subject
my company to a risk for which I don't see a good, or indeed any,
mitigation.
*


There is no single mitigation for any problem.  Disaster Recovery
planning will differ based on the nature of the disaster being
mitigated against.

Also, the problems you speak of apply to almost *any* hosted scenario,
cloud or otherwise. Basically, you're under the impression that having
your hands on the hardware guarantees you some sort of ETA.

*Just this week,* we had a situation with our Cisco Unity server --
which is in our collocation space -- where it experienced a drive
failure that rendered it unusable, even though its a mirrored drive.
The 4-hour replacement took 8 hours due to several fiascos with IBM
support, and turned out to be the wrong part.  Another 4 hours got us
the right part.  Then, the rebuild and reimport of data failed on
numerous levels and required speaking with no less than 8 or 9
technicians.  72 hours later, we're back up an running.

This was with ONE server, and my team had physical access to the box,
although that had little bearing on successfully getting it back up.
We could not change the hardware in the box, because the install is
keyed to specific part numbers, and the system refused to install to
only one drive as an emergency.

Imagine a larger ecosystem of complexity...  The problem is not
physical proximity.


 *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
*Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 1:48 PM, Kurt Buff  wrote:

> Indeed. But, the market is touting that the cloud is especially
> suitable for SMBs, and the large/complex failures that Amazon suffered
> are not normally experienced in those environments. The SMB market is
> where I live, and by going to the cloud I would subject my company to
> a risk for which I don't see a good, or indeed any, mitigation.
>
> Hence the question: What's the mitigation for a downed cloud?
>
>
> Kurt
>
> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
> wrote:
> > Not all outages are simple failed component swaps.
> >
> > As a matter of fact, those tend to be the simple issues. The complex ones
> often involve human error, or unanticipated system interactions and/or
> cascading events, as in the case with this recent AWS event. As ASB points
> out, those can (and do) happen in any datacenter, regardless if it's yours,
> or in the cloud.
> >
> > -sc
> >
> >> -Original Message-
> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> Sent: Friday, April 29, 2011 1:37 PM
> >> To: NT System Admin Issues
> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> Disruption
> >>
> >> Where's my 4 hour response time when the service fails?
> >>
> >> I can get a new mobo or hard drive, router or switch when I call the
> vendor,
> >> or I can even pre-order one and have it on the shelf if it's that
> critical -
> >> where's the new cloud when the current one is down?
> >>
> >> Is there high availability between cloud vendors  - or do you have some
> other
> >> mitigation strategy in mind?
> >>
> >> Kurt
> >>
> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
> wrote:
> >> > "The Cloud" is already ready for production.
> >> > Hosted Data Centers, which is a concept we are all acquainted with,
> >> > are not immune to failures either.
> >> > Failures happen.  Just make sure your entire mitigation plan is not
> >> > "the vendor's got it".
> >> >
> >> >
> >> > ASB (Professional Bio)
> >> > Harnessing the Advantages of Technology for the SMB market...
> >> >
> >> >
> >> >
> >> >
> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff 
> wrote:
> >> >>
> >> >> Lesson: Large distributed systems management is hard.
> >> >>
> >> >> That's a really good read.
> >> >>
> >> >> I think after three or four more large scale problems like that, some
> >> >> clouds might be ready for production.
> >> >>
> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
> >> wrote:
> >> >> > http://aws.amazon.com/message/65648/
> >> >> >
> >> >> > This is a very good read...
> >> >> >
> >> >> > -ASB: http://about.me/Andrew.S.Baker
> >> >> >
> >> >> > Sent from my Motorola Droid
> >> >> >
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

Define: Downed Cloud

Certainly, the appropriate solution will depend on the type of problem being
faced.



*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 1:48 PM, Kurt Buff  wrote:

> Indeed. But, the market is touting that the cloud is especially
> suitable for SMBs, and the large/complex failures that Amazon suffered
> are not normally experienced in those environments. The SMB market is
> where I live, and by going to the cloud I would subject my company to
> a risk for which I don't see a good, or indeed any, mitigation.
>
> Hence the question: What's the mitigation for a downed cloud?
>
>
> Kurt
>
> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
> wrote:
> > Not all outages are simple failed component swaps.
> >
> > As a matter of fact, those tend to be the simple issues. The complex ones
> often involve human error, or unanticipated system interactions and/or
> cascading events, as in the case with this recent AWS event. As ASB points
> out, those can (and do) happen in any datacenter, regardless if it's yours,
> or in the cloud.
> >
> > -sc
> >
> >> -Original Message-
> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> Sent: Friday, April 29, 2011 1:37 PM
> >> To: NT System Admin Issues
> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> Disruption
> >>
> >> Where's my 4 hour response time when the service fails?
> >>
> >> I can get a new mobo or hard drive, router or switch when I call the
> vendor,
> >> or I can even pre-order one and have it on the shelf if it's that
> critical -
> >> where's the new cloud when the current one is down?
> >>
> >> Is there high availability between cloud vendors  - or do you have some
> other
> >> mitigation strategy in mind?
> >>
> >> Kurt
> >>
> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
> wrote:
> >> > "The Cloud" is already ready for production.
> >> > Hosted Data Centers, which is a concept we are all acquainted with,
> >> > are not immune to failures either.
> >> > Failures happen.  Just make sure your entire mitigation plan is not
> >> > "the vendor's got it".
> >> >
> >> >
> >> > ASB (Professional Bio)
> >> > Harnessing the Advantages of Technology for the SMB market...
> >> >
> >> >
> >> >
> >> >
> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff 
> wrote:
> >> >>
> >> >> Lesson: Large distributed systems management is hard.
> >> >>
> >> >> That's a really good read.
> >> >>
> >> >> I think after three or four more large scale problems like that, some
> >> >> clouds might be ready for production.
> >> >>
> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
> >> wrote:
> >> >> > http://aws.amazon.com/message/65648/
> >> >> >
> >> >> > This is a very good read...
> >> >> >
> >> >> > -ASB: http://about.me/Andrew.S.Baker
> >> >> >
> >> >> > Sent from my Motorola Droid
> >> >> >
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

Meh, I know of many SMB's that have been out of commission or had troubling 
issue for days/weeks at at ime simply because they generally can't (or don't) 
pay the costs and or attention necessary to have the support/parts/personnel  
available to deal with issues.

-sc

> -Original Message-
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Friday, April 29, 2011 1:48 PM
> To: NT System Admin Issues
> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> Disruption
> 
> Indeed. But, the market is touting that the cloud is especially suitable for
> SMBs, and the large/complex failures that Amazon suffered are not normally
> experienced in those environments. The SMB market is where I live, and by
> going to the cloud I would subject my company to a risk for which I don't see
> a good, or indeed any, mitigation.
> 
> Hence the question: What's the mitigation for a downed cloud?
> 
> 
> Kurt
> 
> On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare 
> wrote:
> > Not all outages are simple failed component swaps.
> >
> > As a matter of fact, those tend to be the simple issues. The complex ones
> often involve human error, or unanticipated system interactions and/or
> cascading events, as in the case with this recent AWS event. As ASB points
> out, those can (and do) happen in any datacenter, regardless if it's yours, or
> in the cloud.
> >
> > -sc
> >
> >> -Original Message-
> >> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> >> Sent: Friday, April 29, 2011 1:37 PM
> >> To: NT System Admin Issues
> >> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> >> Disruption
> >>
> >> Where's my 4 hour response time when the service fails?
> >>
> >> I can get a new mobo or hard drive, router or switch when I call the
> >> vendor, or I can even pre-order one and have it on the shelf if it's
> >> that critical - where's the new cloud when the current one is down?
> >>
> >> Is there high availability between cloud vendors  - or do you have
> >> some other mitigation strategy in mind?
> >>
> >> Kurt
> >>
> >> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker 
> wrote:
> >> > "The Cloud" is already ready for production.
> >> > Hosted Data Centers, which is a concept we are all acquainted with,
> >> > are not immune to failures either.
> >> > Failures happen.  Just make sure your entire mitigation plan is not
> >> > "the vendor's got it".
> >> >
> >> >
> >> > ASB (Professional Bio)
> >> > Harnessing the Advantages of Technology for the SMB market...
> >> >
> >> >
> >> >
> >> >
> >> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff 
> wrote:
> >> >>
> >> >> Lesson: Large distributed systems management is hard.
> >> >>
> >> >> That's a really good read.
> >> >>
> >> >> I think after three or four more large scale problems like that,
> >> >> some clouds might be ready for production.
> >> >>
> >> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
> >> wrote:
> >> >> > http://aws.amazon.com/message/65648/
> >> >> >
> >> >> > This is a very good read...
> >> >> >
> >> >> > -ASB: http://about.me/Andrew.S.Baker
> >> >> >
> >> >> > Sent from my Motorola Droid
> >> >> >
> >> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog!
> >> >> > ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-
> Enterprise/>
> >> >> > ~
> >> >> >
> >> >> > ---
> >> >> > To manage subscriptions click here:
> >> >> > http://lyris.sunbelt-software.com/read/my_forums/
> >> >> > or send an email to listmana...@lyris.sunbeltsoftware.com
> >> >> > with the body: unsubscribe ntsysadmin
> >> >>
> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> >> >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> >> >>
> >> >> ---
> >> >> To manage subscriptions click here:
> >> >> http://lyris.sunbelt-software.com/read/my_forums/
> >> >> or send an email to 

Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Oh, nononono

In the *sporran* I wear with my Utilikilt.

On Fri, Apr 29, 2011 at 11:47, Steven M. Caesare  wrote:
> And keeps spare parts in his (da, da, da-DAH!) Utilikilt!
>
> -sc
>
>> -Original Message-
>> From: Ben Scott [mailto:mailvor...@gmail.com]
>> Sent: Friday, April 29, 2011 1:45 PM
>> To: NT System Admin Issues
>> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
>> Disruption
>>
>> On Fri, Apr 29, 2011 at 1:39 PM, Steven M. Caesare
> 
>> wrote:
>> >> I can get a new mobo or hard drive, router or switch when I call
> the
>> >> vendor,
>> >
>> > Not all outages are simple failed component swaps.  As a matter of
>> > fact, those tend to be the simple issues. The complex ones often
> involve
>> human error ...
>>
>>   Those never happen to The Kurt because he uses only managed
> switches.
>>
>> -- Ben
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
>> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here: http://lyris.sunbelt-
>> software.com/read/my_forums/
>> or send an email to listmana...@lyris.sunbeltsoftware.com
>> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

And keeps spare parts in his (da, da, da-DAH!) Utilikilt!

-sc

> -Original Message-
> From: Ben Scott [mailto:mailvor...@gmail.com]
> Sent: Friday, April 29, 2011 1:45 PM
> To: NT System Admin Issues
> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> Disruption
> 
> On Fri, Apr 29, 2011 at 1:39 PM, Steven M. Caesare

> wrote:
> >> I can get a new mobo or hard drive, router or switch when I call
the
> >> vendor,
> >
> > Not all outages are simple failed component swaps.  As a matter of
> > fact, those tend to be the simple issues. The complex ones often
involve
> human error ...
> 
>   Those never happen to The Kurt because he uses only managed
switches.
> 
> -- Ben
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> ---
> To manage subscriptions click here: http://lyris.sunbelt-
> software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

On Fri, Apr 29, 2011 at 10:45, Ben Scott  wrote:
> On Fri, Apr 29, 2011 at 1:39 PM, Steven M. Caesare  
> wrote:
>>> I can get a new mobo or hard drive, router or switch when I call the vendor,
>>
>> Not all outages are simple failed component swaps.  As a matter of fact, 
>> those
>> tend to be the simple issues. The complex ones often involve human error ...
>
>  Those never happen to The Kurt because he uses only managed switches.

Heh. Only when I can...

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Indeed. But, the market is touting that the cloud is especially
suitable for SMBs, and the large/complex failures that Amazon suffered
are not normally experienced in those environments. The SMB market is
where I live, and by going to the cloud I would subject my company to
a risk for which I don't see a good, or indeed any, mitigation.

Hence the question: What's the mitigation for a downed cloud?


Kurt

On Fri, Apr 29, 2011 at 10:39, Steven M. Caesare  wrote:
> Not all outages are simple failed component swaps.
>
> As a matter of fact, those tend to be the simple issues. The complex ones 
> often involve human error, or unanticipated system interactions and/or 
> cascading events, as in the case with this recent AWS event. As ASB points 
> out, those can (and do) happen in any datacenter, regardless if it's yours, 
> or in the cloud.
>
> -sc
>
>> -Original Message-
>> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>> Sent: Friday, April 29, 2011 1:37 PM
>> To: NT System Admin Issues
>> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
>> Disruption
>>
>> Where's my 4 hour response time when the service fails?
>>
>> I can get a new mobo or hard drive, router or switch when I call the vendor,
>> or I can even pre-order one and have it on the shelf if it's that critical -
>> where's the new cloud when the current one is down?
>>
>> Is there high availability between cloud vendors  - or do you have some other
>> mitigation strategy in mind?
>>
>> Kurt
>>
>> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker  wrote:
>> > "The Cloud" is already ready for production.
>> > Hosted Data Centers, which is a concept we are all acquainted with,
>> > are not immune to failures either.
>> > Failures happen.  Just make sure your entire mitigation plan is not
>> > "the vendor's got it".
>> >
>> >
>> > ASB (Professional Bio)
>> > Harnessing the Advantages of Technology for the SMB market...
>> >
>> >
>> >
>> >
>> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff  wrote:
>> >>
>> >> Lesson: Large distributed systems management is hard.
>> >>
>> >> That's a really good read.
>> >>
>> >> I think after three or four more large scale problems like that, some
>> >> clouds might be ready for production.
>> >>
>> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
>> wrote:
>> >> > http://aws.amazon.com/message/65648/
>> >> >
>> >> > This is a very good read...
>> >> >
>> >> > -ASB: http://about.me/Andrew.S.Baker
>> >> >
>> >> > Sent from my Motorola Droid
>> >> >
>> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> >> > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>> >> >
>> >> > ---
>> >> > To manage subscriptions click here:
>> >> > http://lyris.sunbelt-software.com/read/my_forums/
>> >> > or send an email to listmana...@lyris.sunbeltsoftware.com
>> >> > with the body: unsubscribe ntsysadmin
>> >>
>> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
>> >> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>> >>
>> >> ---
>> >> To manage subscriptions click here:
>> >> http://lyris.sunbelt-software.com/read/my_forums/
>> >> or send an email to listmana...@lyris.sunbeltsoftware.com
>> >> with the body: unsubscribe ntsysadmin
>> >>
>> >
>> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
>> > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>> >
>> > ---
>> > To manage subscriptions click here:
>> > http://lyris.sunbelt-software.com/read/my_forums/
>> > or send an email to listmana...@lyris.sunbeltsoftware.com
>> > with the body: unsubscribe ntsysadmin
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
>> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here: http://lyris.sunbelt-
>> software.com/read/my_forums/
>> or send an email to listmana...@lyris.sunbeltsoftware.com
>> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Ben Scott]

On Fri, Apr 29, 2011 at 1:39 PM, Steven M. Caesare  wrote:
>> I can get a new mobo or hard drive, router or switch when I call the vendor,
>
> Not all outages are simple failed component swaps.  As a matter of fact, those
> tend to be the simple issues. The complex ones often involve human error ...

  Those never happen to The Kurt because he uses only managed switches.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

Not all outages are simple failed component swaps.

As a matter of fact, those tend to be the simple issues. The complex ones often 
involve human error, or unanticipated system interactions and/or cascading 
events, as in the case with this recent AWS event. As ASB points out, those can 
(and do) happen in any datacenter, regardless if it's yours, or in the cloud.

-sc

> -Original Message-
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Friday, April 29, 2011 1:37 PM
> To: NT System Admin Issues
> Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service
> Disruption
> 
> Where's my 4 hour response time when the service fails?
> 
> I can get a new mobo or hard drive, router or switch when I call the vendor,
> or I can even pre-order one and have it on the shelf if it's that critical -
> where's the new cloud when the current one is down?
> 
> Is there high availability between cloud vendors  - or do you have some other
> mitigation strategy in mind?
> 
> Kurt
> 
> On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker  wrote:
> > "The Cloud" is already ready for production.
> > Hosted Data Centers, which is a concept we are all acquainted with,
> > are not immune to failures either.
> > Failures happen.  Just make sure your entire mitigation plan is not
> > "the vendor's got it".
> >
> >
> > ASB (Professional Bio)
> > Harnessing the Advantages of Technology for the SMB market...
> >
> >
> >
> >
> > On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff  wrote:
> >>
> >> Lesson: Large distributed systems management is hard.
> >>
> >> That's a really good read.
> >>
> >> I think after three or four more large scale problems like that, some
> >> clouds might be ready for production.
> >>
> >> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker 
> wrote:
> >> > http://aws.amazon.com/message/65648/
> >> >
> >> > This is a very good read...
> >> >
> >> > -ASB: http://about.me/Andrew.S.Baker
> >> >
> >> > Sent from my Motorola Droid
> >> >
> >> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> >> > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> >> >
> >> > ---
> >> > To manage subscriptions click here:
> >> > http://lyris.sunbelt-software.com/read/my_forums/
> >> > or send an email to listmana...@lyris.sunbeltsoftware.com
> >> > with the body: unsubscribe ntsysadmin
> >>
> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> >> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> >>
> >> ---
> >> To manage subscriptions click here:
> >> http://lyris.sunbelt-software.com/read/my_forums/
> >> or send an email to listmana...@lyris.sunbeltsoftware.com
> >> with the body: unsubscribe ntsysadmin
> >>
> >
> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> >
> > ---
> > To manage subscriptions click here:
> > http://lyris.sunbelt-software.com/read/my_forums/
> > or send an email to listmana...@lyris.sunbeltsoftware.com
> > with the body: unsubscribe ntsysadmin
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> ---
> To manage subscriptions click here: http://lyris.sunbelt-
> software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin


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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Where's my 4 hour response time when the service fails?

I can get a new mobo or hard drive, router or switch when I call the
vendor, or I can even pre-order one and have it on the shelf if it's
that critical - where's the new cloud when the current one is down?

Is there high availability between cloud vendors  - or do you have
some other mitigation strategy in mind?

Kurt

On Fri, Apr 29, 2011 at 09:32, Andrew S. Baker  wrote:
> "The Cloud" is already ready for production.
> Hosted Data Centers, which is a concept we are all acquainted with, are not
> immune to failures either.
> Failures happen.  Just make sure your entire mitigation plan is not "the
> vendor's got it".
>
>
> ASB (Professional Bio)
> Harnessing the Advantages of Technology for the SMB market...
>
>
>
>
> On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff  wrote:
>>
>> Lesson: Large distributed systems management is hard.
>>
>> That's a really good read.
>>
>> I think after three or four more large scale problems like that, some
>> clouds might be ready for production.
>>
>> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker  wrote:
>> > http://aws.amazon.com/message/65648/
>> >
>> > This is a very good read...
>> >
>> > -ASB: http://about.me/Andrew.S.Baker
>> >
>> > Sent from my Motorola Droid
>> >
>> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> > ~   ~
>> >
>> > ---
>> > To manage subscriptions click here:
>> > http://lyris.sunbelt-software.com/read/my_forums/
>> > or send an email to listmana...@lyris.sunbeltsoftware.com
>> > with the body: unsubscribe ntsysadmin
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~   ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to listmana...@lyris.sunbeltsoftware.com
>> with the body: unsubscribe ntsysadmin
>>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin

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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Louis, Joe]

Nice. A few companies with some other recent outages/breeches could learn a 
thing or two from this message.

--
Joe Louis
Systems Network Manager
Guardian Security Services

From: Andrew S. Baker [mailto:asbz...@gmail.com]
Sent: Friday, April 29, 2011 9:04 AM
To: NT System Admin Issues
Subject: Summary of the Amazon EC2 and Amazon RDS Service Disruption


http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

"The Cloud" is already ready for production.

Hosted Data Centers, which is a concept we are all acquainted with, are not
immune to failures either.

Failures happen.  Just make sure your entire mitigation plan is not "the
vendor's got it".



*ASB *(Professional Bio )
 *Harnessing the Advantages of Technology for the SMB market...

 *



On Fri, Apr 29, 2011 at 12:16 PM, Kurt Buff  wrote:

> Lesson: Large distributed systems management is hard.
>
> That's a really good read.
>
> I think after three or four more large scale problems like that, some
> clouds might be ready for production.
>
> On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker  wrote:
> > http://aws.amazon.com/message/65648/
> >
> > This is a very good read...
> >
> > -ASB: http://about.me/Andrew.S.Baker
> >
> > Sent from my Motorola Droid
> >
> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> > ~   ~
> >
> > ---
> > To manage subscriptions click here:
> > http://lyris.sunbelt-software.com/read/my_forums/
> > or send an email to listmana...@lyris.sunbeltsoftware.com
> > with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Lesson: Large distributed systems management is hard.

That's a really good read.

I think after three or four more large scale problems like that, some
clouds might be ready for production.

On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker  wrote:
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin

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~   ~

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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Kurt Buff]

Lesson: Large distributed systems management is hard.

That's a really good read.

I think after three or four more large scale problems like that, some
clouds might be ready for production.

On Fri, Apr 29, 2011 at 06:03, Andrew S. Baker  wrote:
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

I'm going to use that on another list.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:45 AM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

"Fire at will." "Which one is Will?"  ;)

 - WJR



On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare 
wrote:

"They've been sufficiently Moe'd."

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:29 AM


To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

"Oh, a wise guy, eh? nyuk, nyuk, nyuk."

 - WJR

On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
wrote:

I've beaten them in to submission.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 

Sent: Friday, April 29, 2011 10:21 AM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

How are the other two stooges doing these days?

 - WJR

On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
wrote:

A great read... thanks ASB. I've forwarded it to my team here to read...

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Friday, April 29, 2011 9:04 AM
To: NT System Admin Issues
Subject: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~


~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[William Robbins]

"Fire at will." "Which one is Will?"  ;)

 - WJR


On Fri, Apr 29, 2011 at 10:32, Steven M. Caesare wrote:

> “They’ve been sufficiently Moe’d.”
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 11:29 AM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> "Oh, a wise guy, eh? nyuk, nyuk, nyuk."
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
> wrote:
>
> I’ve beaten them in to submission.
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 10:21 AM
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> How are the other two stooges doing these days?
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
> wrote:
>
> A great read… thanks ASB. I’ve forwarded it to my team here to read…
>
>
>
> -sc
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Friday, April 29, 2011 9:04 AM
> *To:* NT System Admin Issues
> *Subject:* Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
>
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

"They've been sufficiently Moe'd."

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 11:29 AM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

"Oh, a wise guy, eh? nyuk, nyuk, nyuk."

 - WJR



On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare 
wrote:

I've beaten them in to submission.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 10:21 AM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

How are the other two stooges doing these days?

 - WJR

On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
wrote:

A great read... thanks ASB. I've forwarded it to my team here to read...

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Friday, April 29, 2011 9:04 AM
To: NT System Admin Issues
Subject: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~


~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[William Robbins]

"Oh, a wise guy, eh? nyuk, nyuk, nyuk."

 - WJR


On Fri, Apr 29, 2011 at 10:25, Steven M. Caesare wrote:

> I’ve beaten them in to submission.
>
>
>
> -sc
>
>
>
> *From:* William Robbins [mailto:dangerw...@gmail.com]
> *Sent:* Friday, April 29, 2011 10:21 AM
> *To:* NT System Admin Issues
> *Subject:* Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> How are the other two stooges doing these days?
>
>  - WJR
>
> On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
> wrote:
>
> A great read… thanks ASB. I’ve forwarded it to my team here to read…
>
>
>
> -sc
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Friday, April 29, 2011 9:04 AM
> *To:* NT System Admin Issues
> *Subject:* Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
>
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

I've beaten them in to submission.

 

-sc

 

From: William Robbins [mailto:dangerw...@gmail.com] 
Sent: Friday, April 29, 2011 10:21 AM
To: NT System Admin Issues
Subject: Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

How are the other two stooges doing these days?

 - WJR



On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare 
wrote:

A great read... thanks ASB. I've forwarded it to my team here to read...

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Friday, April 29, 2011 9:04 AM
To: NT System Admin Issues
Subject: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~


~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Re: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[William Robbins]

How are the other two stooges doing these days?

 - WJR


On Fri, Apr 29, 2011 at 09:19, Steven M. Caesare wrote:

> A great read… thanks ASB. I’ve forwarded it to my team here to read…
>
>
>
> -sc
>
>
>
> *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
> *Sent:* Friday, April 29, 2011 9:04 AM
> *To:* NT System Admin Issues
> *Subject:* Summary of the Amazon EC2 and Amazon RDS Service Disruption
>
>
>
> http://aws.amazon.com/message/65648/
>
> This is a very good read...
>
> -ASB: http://about.me/Andrew.S.Baker
>
> Sent from my Motorola Droid
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Steven M. Caesare]

A great read... thanks ASB. I've forwarded it to my team here to read...

 

-sc

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Friday, April 29, 2011 9:04 AM
To: NT System Admin Issues
Subject: Summary of the Amazon EC2 and Amazon RDS Service Disruption

 

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Summary of the Amazon EC2 and Amazon RDS Service Disruption

[Andrew S. Baker]

http://aws.amazon.com/message/65648/

This is a very good read...

-ASB: http://about.me/Andrew.S.Baker

Sent from my Motorola Droid

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin