RE: [otrs] Manual OTRS Installation on Win32
Hello Dan, Do you know where I could get some detailed information on how to install OTRS in a already running server. I've initially installed on a test server, using a Debian distro. But now the system must go into production to a windows 2003 server, which has got its own apache2, supporting Subversion . I'd like to get OTRS running without getting into trouble with my CIO. There will soon be an FAQ describing in great detail the manual installation for W2K3 with IIS and MSSQL 2005. The problem is that the intallation is very lengthy when done manually. We reccommend using the installer, deactivating IIS services before executing the setup package. Afterwards, you can manually deactivate MySQL and Apache. Then you have to create a DB in MSSQL and a Virtual Web in IIS. (Make sure that your MSSQL is setup to use SQL Authenticaiton). IIS in version 6 you must allow unknown CGI's to run. And you must describe the .pl file to the IIS. Seen in http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=123 Your Config.pm must be modifyecd as seen in: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=121 I hope this short info helps to tide you over. ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann signature.asc Description: This is a digitally signed message part ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Manual OTRS Installation on Win32
Shawn and Dan, Thanks a lot for you reply! Within the next few days, I'll be *trying* to install OTRS on a Desktop machine and then on the production server. I feedback on what I got. Once more thanks! Harry Cruz 2007/11/16, Shawn Beasley [EMAIL PROTECTED]: Hello Dan, Do you know where I could get some detailed information on how to install OTRS in a already running server. I've initially installed on a test server, using a Debian distro. But now the system must go into production to a windows 2003 server, which has got its own apache2, supporting Subversion . I'd like to get OTRS running without getting into trouble with my CIO. There will soon be an FAQ describing in great detail the manual installation for W2K3 with IIS and MSSQL 2005. The problem is that the intallation is very lengthy when done manually. We reccommend using the installer, deactivating IIS services before executing the setup package. Afterwards, you can manually deactivate MySQL and Apache. Then you have to create a DB in MSSQL and a Virtual Web in IIS. (Make sure that your MSSQL is setup to use SQL Authenticaiton). IIS in version 6 you must allow unknown CGI's to run. And you must describe the .pl file to the IIS. Seen in http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=123 Your Config.pm must be modifyecd as seen in: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=121 I hope this short info helps to tide you over. ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] Manual OTRS Installation on Win32
Hey Harry, I don't have any instructions on how to do this. I had similar questions to this list sent a while back but no one replied. Your best bet is to extract the source from the Windows installation and then follow the instructions for Linux. Some won't be too helpful but I am sure it can prove to be a good starting ground. You will need to install perl, cronw (unless you have other options already on the server), the required perl modules and mod_perl for apache, the last option there is a way to compile mod_perl when apache has already been installed. I think a good way around this would be to install OTRS on a desktop and look how it lays out the directories and configuration files. Sorry I can't be any more help. Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CANK2P 0B4 www.carms.ca http://www.carms.ca This e-mail message, including any attachments, is for the sole use of the intended recipients and may contain confidential and or privileged information. If you are not the intended recipient or this information has been forwarded in error, please contact the sender by reply e-mail and destroy copies of the original message. Ce message (incluant toute pièce jointe) s'adresse uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le recevoir en son (leur) nom. Il pourrait contenir des renseignements confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer de votre système. Merci. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harry Cruz Sent: November 12, 2007 7:31 AM To: User questions and discussions about OTRS.org Subject: [otrs] Manual OTRS Installation on Win32 Hello, you all! Do you know where I could get some detailed information on how to install OTRS in a already running server. I've initially installed on a test server, using a Debian distro. But now the system must go into production to a windows 2003 server, which has got its own apache2, supporting Subversion . I'd like to get OTRS running without getting into trouble with my CIO. Any help is appreciated, Harry Cruz ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Manual OTRS Installation on Win32
Its like buying a corvette and then putting a yaris engine in it. Even windows people can install linux these days.. Just take the leap, you have nothing to lose, only knowledge to gain. Lets not bash windows, its good for what it is. If you want to waste a $600+ license to spin up a OTRS server more power to ya! -Andy On 11/16/07 8:29 AM, Dan King [EMAIL PROTECTED] wrote: Hey Harry, I don¹t have any instructions on how to do this. I had similar questions to this list sent a while back but no one replied. Your best bet is to extract the source from the Windows installation and then follow the instructions for Linux. Some won¹t be too helpful but I am sure it can prove to be a good starting ground. You will need to install perl, cronw (unless you have other options already on the server), the required perl modules and mod_perl for apache, the last option there is a way to compile mod_perl when apache has already been installed. I think a good way around this would be to install OTRS on a desktop and look how it lays out the directories and configuration files. Sorry I can¹t be any more help. Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CANK2P 0B4 www.carms.ca http://www.carms.ca -- -- This e-mail message, including any attachments, is for the sole use of the intended recipients and may contain confidential and or privileged information. If you are not the intended recipient or this information has been forwarded in error, please contact the sender by reply e-mail and destroy copies of the original message. Ce message (incluant toute pièce jointe) s'adresse uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le recevoir en son (leur) nom. Il pourrait contenir des renseignements confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer de votre système. Merci. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Harry Cruz Sent: November 12, 2007 7:31 AM To: User questions and discussions about OTRS.org Subject: [otrs] Manual OTRS Installation on Win32 Hello, you all! Do you know where I could get some detailed information on how to install OTRS in a already running server. I've initially installed on a test server, using a Debian distro. But now the system must go into production to a windows 2003 server, which has got its own apache2, supporting Subversion . I'd like to get OTRS running without getting into trouble with my CIO. Any help is appreciated, Harry Cruz ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ -- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
[otrs] Manual OTRS Installation on Win32
Hello, you all! Do you know where I could get some detailed information on how to install OTRS in a already running server. I've initially installed on a test server, using a Debian distro. But now the system must go into production to a windows 2003 server, which has got its own apache2, supporting Subversion . I'd like to get OTRS running without getting into trouble with my CIO. Any help is appreciated, Harry Cruz ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
