RE: [OT] Not so amusing phone story

2015-07-02 Thread Ken Schaefer
You should get a Windows Phone. There are no apps for it, so nothing ever 
changes.

Cheers
Ken

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Greg Keogh
Sent: Friday, 3 July 2015 11:27 AM
To: ozDotNet
Subject: Re: [OT] Not so amusing phone story

Yeah, when we get major updates to desktop software there is traditionally 
plenty of warning as you read about it magazines and get preview releases.  
Phones through don't seem to have the same culture, stuff just arrives, and 
there are so many apps from so many vendors that I suppose there's no simple 
way of maintaining awareness of everything that's changing. I certainly have no 
time or interest to read up on the ecosystem around my phone, after all, it's 
just a fancy tool and I expect it to work, consistently!

I was unfortunately wedged by the urgency of showing someone my pictures and 
taking photos and suddenly discovering the dramatic UI changes and didn't have 
time to sit down calmly, take a stress pill and think things over.

And yes, I too am confounded with anger by the growing number of weird 
gestures, verbose notifications and hidden commands on phones.

Greg K


Re: [OT] Not so amusing phone story

2015-07-02 Thread Greg Keogh
Yeah, when we get major updates to desktop software there is traditionally
plenty of warning as you read about it magazines and get preview releases.
Phones through don't seem to have the same culture, stuff just arrives, and
there are so many apps from so many vendors that I suppose there's no
simple way of maintaining awareness of everything that's changing. I
certainly have no time or interest to read up on the ecosystem around my
phone, after all, it's just a fancy tool and I expect it to work,
consistently!

I was unfortunately wedged by the urgency of showing someone my pictures
and taking photos and suddenly discovering the dramatic UI changes and
didn't have time to sit down calmly, take a stress pill and think things
over.

And yes, I too am confounded with anger by the growing number of
weird gestures, verbose notifications and hidden commands on phones.

*Greg K*


Re: [OT] Not so amusing phone story

2015-07-02 Thread Stephen Price
Hey leave me out of this. ;)

You already know my views on how Greg K should be hired by all major
companies as a tester. If it can't get past Greg then its a fail. We'd all
benefit.

On Fri, 3 Jul 2015 at 07:50 David Connors da...@connors.com wrote:

 On Fri, 3 Jul 2015 at 09:22 Greg Keogh gfke...@gmail.com wrote:

 Okay, so what the hell is happening in the Android phone world.


 Greg - you make me laugh.

 Stephen Price - where are you?

 David.

 --
 David Connors
 da...@connors.com | @davidconnors | LinkedIn | +61 417 189 363



RE: [OT] Not so amusing phone story

2015-07-02 Thread Ken Schaefer


From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Stephen Price
Sent: Friday, 3 July 2015 1:07 PM
To: ozDotNet
Subject: Re: [OT] Not so amusing phone story

Ken, lol. so true.

There are some underlaying questions that need answering. Like WHY are we still 
worrying about download quotas? Because we are being robbed. If the bandwidth 
is there it should be used. The system has a self modifying behaviour of going 
slow when its being over utilised. Its like putting a speed limit of 40km/hour 
on a major freeway. Make it the Autobahn! go as fast as you can

I’m assuming that this is “tongue in cheek” – you’re talking only about the 
link between your phone and the tower, but you know that actually getting data 
from somewhere requires and end-to-end connection.


Re: [OT] Not so amusing phone story

2015-07-02 Thread David Richards
Greg,

I don't think this is an Android issue but rather a more universal people
issue.  I have a development nexus 5 and I was notified about the OS
upgrade but chose not to do it because I need it to be on the OS version
its on now.  The notification is sitting there still, taunting me to
upgrade.

The problem is, people tend to click important notifications or dialogues
without realising what they're doing.  In my opinion, this is a symptom of
overuse of these prompts to the point where people are barely aware of
them. Format C:? All data will be lost!... yes yes, I'm busy go away...
oh crap...  I'm pretty sure there's also one for whether to download via
wifi only.  For this reason I tend to avoid using this method to prevent
critical problems in apps.  It occasionally requires effort to convince a
customer of the danger.  Its even worse when the accept button happens to
be in the same place as another button a user is intending to press.  A
number of times I've tried to press a button only to have a dialog pop up
and be accepted just at the moment of clicking with me having no idea what
I just did.  My personal awareness of this make me slightly less inclined
to ignore such prompts but I still occasional do it.

So in your case, some part of the blame is your own and some part is
overuse of such notifications.  I think significant changes in OS versions
are to be expected and ordinarily you would be prepared for them.  However,
some of the problems you describe are another UI problem I've seen a lot in
recent years.  Namely, hidden interface components.  Everything from long
press (been around a while) to invisible magical mystery corners of doom,
they're all bad for users.  The first time I used windows 8, I had no idea
how to do anything.  I had to google how to use it.  I've stared at web
pages wondering how to do something only to eventually discover that when I
pointed at something, a button would appear out of nowhere.


David

If we can hit that bullseye, the rest of the dominoes
 will fall like a house of cards... checkmate!
 -Zapp Brannigan, Futurama

On 3 July 2015 at 09:22, Greg Keogh gfke...@gmail.com wrote:

 Here's a TGIF story that hints at a deep technical and business/culture
 problem with Android phones and Google. I don't think this problem is so
 bad on other phone brands, is it?

 * Last December I downloaded several app updates to my unbranded
 development Nexus 5 and I didn't read (or understand) one of the screens
 and I accidentally downloaded a complete OS update and blew $135 in 30
 seconds because I wasn't at home on the wireless. I had to ring Telstra and
 beg them for a discount, and luckily they gave me a $100 discount because I
 had never exceeded quota before. After rebooting the phone I find it has
 completely changed appearance to be materiel design and I can't find
 anything, and some buttons have turned into little darts leaving me
 floundering to even figure out how to send an SMS.

 * Two weeks ago I wanted to show some family photos on my phone to a
 friend. I click the usual Photos icon I'm presented with an unfamiliar
 incomprehensible screen about synching and Google+ apps. I don't have time
 to read this woffle, so I click crap everywhere to get out of it and back
 to my photos. I eventually arrive at the photos and find they have a new
 arrangement by date group, scroll differently and the older ones I want are
 missing. I scroll and click until hell froze but I could not find the
 photos and I was livid with rage that someone had subverted my phone from
 under my nose. The next day I stick the phone into my PC and eventually
 found the photos, and I also found an obscure Data Folders menu I
 previously missed that displays the old photos. After an hour of web
 searching I could not find a clear explanation for what had changed. It has
 something to do with the default photo app changing to Google+ (which I
 don't even voluntarily use).

 * One week ago I tried to take some photos at a concert and I suddenly
 find the camera app has completely changed with little preview dots and a
 weird 3D warping preview and I have no idea what the screen is showing or
 telling me. Once again I don't have time to sit down and fiddle around with
 menus and buttons to find the original phone screen, so I guess it's
 working and I press the button and it looks like it's taking photos. When I
 get home I discover I have taken no photos at all, but was actually inside
 some sort of panorama feature that I don't care about or need. By fiddling
 with the new camera screen menus I eventually find it has 4 modes and one
 of them is the plain camera. So this vital app changed under my nose and
 the default was something useless and confusing.

 You'd think the UI of a phone would be easy to navigate, but after having
 it for 18 months I still get completely lost trying to find some setting
 and often stumble into screens that I've never seen before and are
 incomprehensible 

Re: [OT] Not so amusing phone story

2015-07-02 Thread mike smith
On Fri, Jul 3, 2015 at 9:22 AM, Greg Keogh gfke...@gmail.com wrote:

 Here's a TGIF story that hints at a deep technical and business/culture
 problem with Android phones and Google. I don't think this problem is so
 bad on other phone brands, is it?

 * Last December I downloaded several app updates to my unbranded
 development Nexus 5 and I didn't read (or understand) one of the screens
 and I accidentally downloaded a complete OS update and blew $135 in 30
 seconds because I wasn't at home on the wireless.


There's an option that prevents this from happening.  Also, you can set
cell data monthly limits...



 I had to ring Telstra and beg them for a discount, and luckily they gave
 me a $100 discount because I had never exceeded quota before. After
 rebooting the phone I find it has completely changed appearance to be
 materiel design and I can't find anything, and some buttons have turned
 into little darts leaving me floundering to even figure out how to send
 an SMS.

 * Two weeks ago I wanted to show some family photos on my phone to a
 friend. I click the usual Photos icon I'm presented with an unfamiliar
 incomprehensible screen about synching and Google+ apps. I don't have time
 to read this woffle, so I click crap everywhere to get out of it and back
 to my photos. I eventually arrive at the photos and find they have a new
 arrangement by date group, scroll differently and the older ones I want are
 missing. I scroll and click until hell froze but I could not find the
 photos and I was livid with rage that someone had subverted my phone from
 under my nose. The next day I stick the phone into my PC and eventually
 found the photos, and I also found an obscure Data Folders menu I
 previously missed that displays the old photos. After an hour of web
 searching I could not find a clear explanation for what had changed. It has
 something to do with the default photo app changing to Google+ (which I
 don't even voluntarily use).

 * One week ago I tried to take some photos at a concert and I suddenly
 find the camera app has completely changed with little preview dots and a
 weird 3D warping preview and I have no idea what the screen is showing or
 telling me. Once again I don't have time to sit down and fiddle around with
 menus and buttons to find the original phone screen, so I guess it's
 working and I press the button and it looks like it's taking photos. When I
 get home I discover I have taken no photos at all, but was actually inside
 some sort of panorama feature that I don't care about or need. By fiddling
 with the new camera screen menus I eventually find it has 4 modes and one
 of them is the plain camera. So this vital app changed under my nose and
 the default was something useless and confusing.

 You'd think the UI of a phone would be easy to navigate, but after having
 it for 18 months I still get completely lost trying to find some setting
 and often stumble into screens that I've never seen before and are
 incomprehensible (either because I never went there before or the OS or
 app has silently changed). The other day I was so f**ing angry with the
 phone's UI and navigation that I threw it across my desk, and it popped
 into a configuration screen I didn't know existed. Wonders never cease!

 Okay, so what the hell is happening in the Android phone world. Who's
 running this circus and who the hell has the right to completely change the
 OS and UI of vital apps secretly while I'm looking the other way? Imagine
 if they built aircraft like this ...who'd fly?


My sympathies.  Microsoft are usually the ones that do this to me with
inter-version changes in UI design in Office, OS, and VS.  I hate that for
similar reasons.


Re: [OT] Not so amusing phone story

2015-07-02 Thread Stephen Price
Perhaps. I do believe that most of our imposed limitations are artificial
fabrications to monetise. By creating a perceived shortage of something,
creates an inflated value that would not otherwise have existed. Who says
it's worth that? If it was suddenly it was found that there is no shortage
of bandwidth the agreed price of said bandwidth would go down drastically.
It's much like net neutrality, controlling data speeds for a price, but the
inverse, controlling available download quantities for a price. Don't want.

On Fri, 3 Jul 2015 at 11:18 Ken Schaefer k...@adopenstatic.com wrote:





 *From:* ozdotnet-boun...@ozdotnet.com [mailto:
 ozdotnet-boun...@ozdotnet.com] *On Behalf Of *Stephen Price
 *Sent:* Friday, 3 July 2015 1:07 PM


 *To:* ozDotNet
 *Subject:* Re: [OT] Not so amusing phone story



 Ken, lol. so true.



 There are some underlaying questions that need answering. Like WHY are we
 still worrying about download quotas? Because we are being robbed. If the
 bandwidth is there it should be used. The system has a self modifying
 behaviour of going slow when its being over utilised. Its like putting a
 speed limit of 40km/hour on a major freeway. Make it the Autobahn! go as
 fast as you can



 I’m assuming that this is “tongue in cheek” – you’re talking only about
 the link between your phone and the tower, but you know that actually
 getting data from somewhere requires and end-to-end connection.



RE: [OT] Not so amusing phone story

2015-07-02 Thread Ken Schaefer
Bandwidth (and the infrastructure and operations) to support it isn’t free or 
unlimited. Given that, you need some way of recouping the cost.

You could charge everyone the same and rather by queue (you just have to wait 
for your data), or you can ration by usage (use more, pay more).

Bandwidth isn’t any different to any other service in this respect.



From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Stephen Price
Sent: Friday, 3 July 2015 1:49 PM
To: ozDotNet
Subject: Re: [OT] Not so amusing phone story

Perhaps. I do believe that most of our imposed limitations are artificial 
fabrications to monetise. By creating a perceived shortage of something, 
creates an inflated value that would not otherwise have existed. Who says it's 
worth that? If it was suddenly it was found that there is no shortage of 
bandwidth the agreed price of said bandwidth would go down drastically. It's 
much like net neutrality, controlling data speeds for a price, but the inverse, 
controlling available download quantities for a price. Don't want.

On Fri, 3 Jul 2015 at 11:18 Ken Schaefer 
k...@adopenstatic.commailto:k...@adopenstatic.com wrote:


From: ozdotnet-boun...@ozdotnet.commailto:ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.commailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Stephen Price
Sent: Friday, 3 July 2015 1:07 PM

To: ozDotNet
Subject: Re: [OT] Not so amusing phone story

Ken, lol. so true.

There are some underlaying questions that need answering. Like WHY are we still 
worrying about download quotas? Because we are being robbed. If the bandwidth 
is there it should be used. The system has a self modifying behaviour of going 
slow when its being over utilised. Its like putting a speed limit of 40km/hour 
on a major freeway. Make it the Autobahn! go as fast as you can

I’m assuming that this is “tongue in cheek” – you’re talking only about the 
link between your phone and the tower, but you know that actually getting data 
from somewhere requires and end-to-end connection.


Re: [OT] Not so amusing phone story

2015-07-02 Thread David Connors
On Fri, 3 Jul 2015 at 11:27 Greg Keogh gfke...@gmail.com wrote:

 I was unfortunately wedged by the urgency of showing someone my pictures
 and taking photos and suddenly discovering the dramatic UI changes and
 didn't have time to sit down calmly, take a stress pill and think things
 over.


You are definitely the first person I have met who undertakes an operating
system upgrade when they're wedged by urgency.

I'm not entirely sure why you have such a strong dislike for Material
Design that you do... IMO it is finally fulfilling the promise of a
non-skeuomorphic design that world+dog has aspired to, but failed to
deliver (anything that people liked to use).

Google photos is amazeballs - notwithstanding the recent bad press/brain
fart it did with that black woman in the us.
-- 
David Connors
da...@connors.com | @davidconnors | LinkedIn | +61 417 189 363


Re: [OT] Not so amusing phone story

2015-07-02 Thread David Connors
On Fri, Jul 3, 2015 at 2:55 PM, Greg Keogh gfke...@gmail.com wrote:

 I never said I dislike Material Design, it's actually quite pleasant
 (until something else becomes the fad and it all changes overnight). I was
 only unhappy that it arrived without warning.


I can see how you missed it.



[ ... ]


 When I first got the phone I tried to get SMS working, but it was once
 again utterly incomprehensible and it seemed to be asking me to sell my
 soul to Google.


Come on, surely you're taking the piss. Lollipop's Google Messenger? The
SMS app that works like every other SMS app on the planet is hard to use?


Re: [OT] Not so amusing phone story

2015-07-02 Thread Stephen Price
Perhaps his Ad blocking filtered out the warning messages?

On Fri, 3 Jul 2015 at 13:12 David Connors da...@connors.com wrote:

 On Fri, Jul 3, 2015 at 2:55 PM, Greg Keogh gfke...@gmail.com wrote:

 I never said I dislike Material Design, it's actually quite pleasant
 (until something else becomes the fad and it all changes overnight). I was
 only unhappy that it arrived without warning.


 I can see how you missed it.



 [ ... ]


 When I first got the phone I tried to get SMS working, but it was once
 again utterly incomprehensible and it seemed to be asking me to sell my
 soul to Google.


 Come on, surely you're taking the piss. Lollipop's Google Messenger? The
 SMS app that works like every other SMS app on the planet is hard to use?





Re: [OT] Not so amusing phone story

2015-07-02 Thread Bec C
There should be a setting to disallow updates on mobile data. I know iOS
has this. It's saved me so many times

On Friday, 3 July 2015, Greg Keogh gfke...@gmail.com wrote:

 Here's a TGIF story that hints at a deep technical and business/culture
 problem with Android phones and Google. I don't think this problem is so
 bad on other phone brands, is it?

 * Last December I downloaded several app updates to my unbranded
 development Nexus 5 and I didn't read (or understand) one of the screens
 and I accidentally downloaded a complete OS update and blew $135 in 30
 seconds because I wasn't at home on the wireless. I had to ring Telstra and
 beg them for a discount, and luckily they gave me a $100 discount because I
 had never exceeded quota before. After rebooting the phone I find it has
 completely changed appearance to be materiel design and I can't find
 anything, and some buttons have turned into little darts leaving me
 floundering to even figure out how to send an SMS.

 * Two weeks ago I wanted to show some family photos on my phone to a
 friend. I click the usual Photos icon I'm presented with an unfamiliar
 incomprehensible screen about synching and Google+ apps. I don't have time
 to read this woffle, so I click crap everywhere to get out of it and back
 to my photos. I eventually arrive at the photos and find they have a new
 arrangement by date group, scroll differently and the older ones I want are
 missing. I scroll and click until hell froze but I could not find the
 photos and I was livid with rage that someone had subverted my phone from
 under my nose. The next day I stick the phone into my PC and eventually
 found the photos, and I also found an obscure Data Folders menu I
 previously missed that displays the old photos. After an hour of web
 searching I could not find a clear explanation for what had changed. It has
 something to do with the default photo app changing to Google+ (which I
 don't even voluntarily use).

 * One week ago I tried to take some photos at a concert and I suddenly
 find the camera app has completely changed with little preview dots and a
 weird 3D warping preview and I have no idea what the screen is showing or
 telling me. Once again I don't have time to sit down and fiddle around with
 menus and buttons to find the original phone screen, so I guess it's
 working and I press the button and it looks like it's taking photos. When I
 get home I discover I have taken no photos at all, but was actually inside
 some sort of panorama feature that I don't care about or need. By fiddling
 with the new camera screen menus I eventually find it has 4 modes and one
 of them is the plain camera. So this vital app changed under my nose and
 the default was something useless and confusing.

 You'd think the UI of a phone would be easy to navigate, but after having
 it for 18 months I still get completely lost trying to find some setting
 and often stumble into screens that I've never seen before and are
 incomprehensible (either because I never went there before or the OS or
 app has silently changed). The other day I was so f**ing angry with the
 phone's UI and navigation that I threw it across my desk, and it popped
 into a configuration screen I didn't know existed. Wonders never cease!

 Okay, so what the hell is happening in the Android phone world. Who's
 running this circus and who the hell has the right to completely change the
 OS and UI of vital apps secretly while I'm looking the other way? Imagine
 if they built aircraft like this ...who'd fly?

 *Greg K*



Re: [OT] Not so amusing phone story

2015-07-02 Thread Greg Keogh

 You already know my views on how Greg K should be hired by all major
 companies as a tester. If it can't get past Greg then its a fail. We'd all
 benefit.


Unfortunately, I'm not practically valuable for testing due to religious
reasons: I'm a resistentialist
https://en.wikipedia.org/wiki/Resistentialism -- *Greg K*


Re: [OT] Not so amusing phone story

2015-07-02 Thread Greg Keogh
I didn't upgrade the OS during stress time, that happened last December
when I didn't read the BEWARE OF THE DOG notification.

I never said I dislike Material Design, it's actually quite pleasant (until
something else becomes the fad and it all changes overnight). I was only
unhappy that it arrived without warning. It also changed the appearance of
some command buttons/text and I didn't know what to touch. Although,
perhaps the control changes were caused by app and not OS updates (or
both). Textra (SMS app) was the worst offender as the buttons suddenly
turned into darts which looked like decorations or directions to other
screens, not commands at all.

When I first got the phone I tried to get SMS working, but it was once
again utterly incomprehensible and it seemed to be asking me to sell my
soul to Google. Web searches found countless other complaints and everyone
suggested I install and use Textra, which went well until a couple of
months ago they notified me that it was no longer free and a bright random
ad appears at the top of the contact list. Whoopie!

*GK*

On 3 July 2015 at 14:32, David Connors da...@connors.com wrote:

 On Fri, 3 Jul 2015 at 11:27 Greg Keogh gfke...@gmail.com wrote:

 I was unfortunately wedged by the urgency of showing someone my pictures
 and taking photos and suddenly discovering the dramatic UI changes and
 didn't have time to sit down calmly, take a stress pill and think things
 over.


 You are definitely the first person I have met who undertakes an operating
 system upgrade when they're wedged by urgency.

 I'm not entirely sure why you have such a strong dislike for Material
 Design that you do... IMO it is finally fulfilling the promise of a
 non-skeuomorphic design that world+dog has aspired to, but failed to
 deliver (anything that people liked to use).

 Google photos is amazeballs - notwithstanding the recent bad press/brain
 fart it did with that black woman in the us.
 --
 David Connors
 da...@connors.com | @davidconnors | LinkedIn | +61 417 189 363