Re: How to lose a sale
On Thu, Jul 23, 2009 at 1:17 PM, Scott Loveless wrote: I briefly considered > the camera as weapon approach, but then told her in words loud enough > for her brats to hear that no one interested in actually looking at > the photos later on would be caught dead with that piece of shit. > > I've been cranky lately. I pick Scott for my team.:-) Dave > > -- > Scott Loveless > Cigarette-free since December 14th, 2008 > http://www.twosixteen.com/fivetoedsloth/ > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- Documenting Life in Rural Ontario. www.caughtinmotion.com http://brooksinthecountry.blogspot.com/ York Region, Ontario, Canada -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
Bob W wrote: I was in a shoe shop today, looking at shoes (surprise, surprise). I had my M8 hanging from my shoulder. After staring disconsolately at the footwear on offer I heard somebody muttering something in my ear. It was a shop assistant. "Is that old thing an SLR or a rangefinder?" "It's a rangefinder" "Does it still work?", he said, laughing. He was really taking the piss out of the camera. "What do you mean?" "In this digital day and age! Does manual film still work?" "It's digital" "Digital? That?! It likes a really old thing. Is it a Rioch (sic)?" "A what?" "A Rioch" "No, it's a Leica" "Man! That looks so old!" I can't imagine how he expected to get a sale out of me after that, even if they'd had any shoes I wanted to buy. Just to keep it on topic, as I was walking away shaking my head in disbelief I heard him tell one of his colleagues that he had a Pentax K1000. Bob I would love to have a t-shirt that says "Does manual film still work?" D -- der...@iinet.net.au http://members.iinet.net.au/~derbyc -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
Interesting story. Bet his knowledge about shoes was on par with his knowledge about cameras... Jostein 2009/7/23 Bob W : > I was in a shoe shop today, looking at shoes (surprise, surprise). I had my > M8 hanging from my shoulder. After staring disconsolately at the footwear on > offer I heard somebody muttering something in my ear. It was a shop > assistant. > > "Is that old thing an SLR or a rangefinder?" > "It's a rangefinder" > "Does it still work?", he said, laughing. He was really taking the piss out > of the camera. > "What do you mean?" > "In this digital day and age! Does manual film still work?" > "It's digital" > "Digital? That?! It likes a really old thing. Is it a Rioch (sic)?" > "A what?" > "A Rioch" > "No, it's a Leica" > "Man! That looks so old!" > > I can't imagine how he expected to get a sale out of me after that, even if > they'd had any shoes I wanted to buy. > > Just to keep it on topic, as I was walking away shaking my head in disbelief > I heard him tell one of his colleagues that he had a Pentax K1000. > > Bob > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- http://www.alunfoto.no/galleri/ http://alunfoto.blogspot.com -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
Bob W wrote: > I was in a shoe shop today, looking at shoes (surprise, surprise). I had my > M8 hanging from my shoulder. After staring disconsolately at the footwear on > offer I heard somebody muttering something in my ear. It was a shop > assistant. > > "Is that old thing an SLR or a rangefinder?" There's a clue as to the quality of conversation you are about to have. > "It's a rangefinder" > "Does it still work?", he said, laughing. He was really taking the piss out > of the camera. > "What do you mean?" > "In this digital day and age! Does manual film still work?" > "It's digital" > "Digital? That?! It likes a really old thing. Is it a Rioch (sic)?" > "A what?" > "A Rioch" > "No, it's a Leica" > "Man! That looks so old!" > > I can't imagine how he expected to get a sale out of me after that, even if > they'd had any shoes I wanted to buy. > > Just to keep it on topic, as I was walking away shaking my head in disbelief > I heard him tell one of his colleagues that he had a Pentax K1000. You should have asked him about the new "autowalk" shoes with rare-earth antigravity magnets. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
If the sales person was truly perceived as "making fun" (ridiculing) the camera, he either picked the wrong shopper or his routine needs work. He must to be aware that precise language and inflections could easily be lost in retrospect. Jack --- On Thu, 7/23/09, John Sessoms wrote: > From: John Sessoms > Subject: RE: How to lose a sale > To: pdml@pdml.net > Date: Thursday, July 23, 2009, 1:53 PM > From: "Bob W" > > hat's my poor writing, then. He wasn't expressing an > interest in the > > camera, he was making fun of it. Not that I give a > damn what anyone thinks > > about the camera, but it's not the way for a > salesperson to approach a > > customer. > > > > People quite often ask about it. Just a couple of > weeks ago a doorman in a > > bookshop asked about it, and we had quite a long and > pleasant conversation. > > It's one thing to express a genuine interest, quite > another what this guy > > today was doing. > > > > Bob > > > >> > > As you relate the incident, it would > have elicited a grin > from me and maybe even a sale. > >> > > > Some people don't have the right temperament or social > skills to make a living as a salesperson. I'm probably one > of them, but even I know it's a bad idea to make fun of > something a customer is carrying ... at least not until the > customer has left the premises. > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
From: "Bob W" hat's my poor writing, then. He wasn't expressing an interest in the camera, he was making fun of it. Not that I give a damn what anyone thinks about the camera, but it's not the way for a salesperson to approach a customer. People quite often ask about it. Just a couple of weeks ago a doorman in a bookshop asked about it, and we had quite a long and pleasant conversation. It's one thing to express a genuine interest, quite another what this guy today was doing. Bob > > As you relate the incident, it would have elicited a grin > from me and maybe even a sale. > Some people don't have the right temperament or social skills to make a living as a salesperson. I'm probably one of them, but even I know it's a bad idea to make fun of something a customer is carrying ... at least not until the customer has left the premises. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
> > > I don't think he knew what a Leica was. Anyway, whaddya mean 'more > > expensive > > footwear'? What makes you think I was looking at the cheap stuff? > > Salesman thinks.he can't even afford a digital camera, > I'm not going to > sell expensive shoes to this guy > Shop assistant logic. Didn't matter what kind of camera I had, he wasn't going to sell me any expensive shoes. Certainly not when I was only looking at the cheap stuff... Bob -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
> Scott Loveless wrote: > I've been cranky lately. Keep up the good work! Malcolm -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
Bob W wrote: > I don't think he knew what a Leica was. Anyway, whaddya mean 'more > expensive > footwear'? What makes you think I was looking at the cheap stuff? Salesman thinks.he can't even afford a digital camera, I'm not going to sell expensive shoes to this guy Malcolm -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
Scott Loveless wrote: > I've been cranky lately. Is that worth a "Mark!"? ;-) -- Godfrey www.gdgphoto.com www.flickr.com/photos/gdgphoto www.twitter.com/godfreydigiorgi -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
I've been cranky lately. -- Scott Loveless Cigarette-free since December 14th, 2008 http://www.twosixteen.com/fivetoedsloth/ Since December 14th, 2008? -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
> - Original Message - > From: "Bob W" > Subject: RE: How to lose a sale > > > > That's my poor writing, then. He wasn't expressing an > interest in the > > camera, he was making fun of it. Not that I give a damn > what anyone thinks > > about the camera, but it's not the way for a salesperson to > approach a > > customer. > > > > People quite often ask about it. Just a couple of weeks ago > a doorman in a > > bookshop asked about it, and we had quite a long and pleasant > > conversation. > > It's one thing to express a genuine interest, quite another > what this guy > > today was doing. > > > > Bob > > So what film do you use in it?;+) > Guccichrome Bob -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
> > > Unbelieveable. What does it matter what a camera looks > like? I like the > > "manual film" quote...It's not too often you hear stories of > > people talking down Leicas. What a maroon. > > > > It's funny, but I get the same looks and type of questions > about the 67 > > every once in a while. It's interesting how incredulous > some are that > > people still shoot film. > > It is. I gave up trying to explain why I was using an LX and > normally say I > can't afford digital; it saves a lot of hassle explaining. > > I'm most surprised the shop assistant didn't note Bob's > camera and guide him > towards more expensive footwear! > I don't think he knew what a Leica was. Anyway, whaddya mean 'more expensive footwear'? What makes you think I was looking at the cheap stuff? Bob -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
Kenneth Waller http://www.tinyurl.com/272u2f - Original Message - From: "Bob W" Subject: RE: How to lose a sale That's my poor writing, then. He wasn't expressing an interest in the camera, he was making fun of it. Not that I give a damn what anyone thinks about the camera, but it's not the way for a salesperson to approach a customer. People quite often ask about it. Just a couple of weeks ago a doorman in a bookshop asked about it, and we had quite a long and pleasant conversation. It's one thing to express a genuine interest, quite another what this guy today was doing. Bob So what film do you use in it?;+) As you relate the incident, it would have elicited a grin from me and maybe even a sale. Jack --- On Thu, 7/23/09, Bob W wrote: > From: Bob W > Subject: How to lose a sale > To: "'Pentax-Discuss Mail List'" > Date: Thursday, July 23, 2009, 8:29 AM > I was in a shoe shop today, looking > at shoes (surprise, surprise). I had my > M8 hanging from my shoulder. After staring disconsolately > at the footwear on > offer I heard somebody muttering something in my ear. It > was a shop > assistant. > > "Is that old thing an SLR or a rangefinder?" > "It's a rangefinder" > "Does it still work?", he said, laughing. He was really > taking the piss out > of the camera. > "What do you mean?" > "In this digital day and age! Does manual film still > work?" > "It's digital" > "Digital? That?! It likes a really old thing. Is it a Rioch > (sic)?" > "A what?" > "A Rioch" > "No, it's a Leica" > "Man! That looks so old!" > > I can't imagine how he expected to get a sale out of me > after that, even if > they'd had any shoes I wanted to buy. > > Just to keep it on topic, as I was walking away shaking my > head in disbelief > I heard him tell one of his colleagues that he had a Pentax > K1000. > > Bob -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
On Thu, Jul 23, 2009 at 06:02:12PM +0100, Malcolm Smith wrote: > > Brendan MacRae wrote: > > > Unbelieveable. What does it matter what a camera looks like? I like the > > "manual film" quote...It's not too often you hear stories of > > people?talking down?Leicas. What a maroon. > > > > It's funny, but I get the same looks and type of questions about the 67 > > every once in a while. It's interesting how incredulous some are that > > people still shoot film. > > It is. I gave up trying to explain why I was using an LX and normally say I > can't afford digital; it saves a lot of hassle explaining. I guess it depends where you are. A week or so back I spent half of the day (my wife's birthday, no less!) at an R/C model aircraft meet. There weren't a whole lot of cameras around; apart from one guy with a Canon+400/2.8 on a Wimberley rig I only saw a few other DSLRs there. I did, however, see two guys toting K1000s. I was trying (and mostly failing) to track small objects, some of which were flying at over 150mph*, with my 300+1.7x, and even then most of the time all I could see was a small object in the middle of a large expanse of sky. One of the K1000 shooters was standing fairly near me, trying to shoot the same subjects with a 135mm (some third-party brand I didn't even recognise), so I let him use my 80-200 for a couple of rolls of film. * Scale model jet aircraft, with real jet engines, burning around a gallon of kerosene in a five-minute flight. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
I have a youngish friend, very into the creative end of photography, (in camera creativity), who shoots b&w film. He doesn't even know the difference between TXP and BW400, but then he has his film processed by third parties. I don't think he's interested in shooting digital. Malcolm Smith wrote: Brendan MacRae wrote: Unbelieveable. What does it matter what a camera looks like? I like the "manual film" quote...It's not too often you hear stories of people talking down Leicas. What a maroon. It's funny, but I get the same looks and type of questions about the 67 every once in a while. It's interesting how incredulous some are that people still shoot film. It is. I gave up trying to explain why I was using an LX and normally say I can't afford digital; it saves a lot of hassle explaining. I'm most surprised the shop assistant didn't note Bob's camera and guide him towards more expensive footwear! Malcolm -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- The free man owns himself. He can damage himself with either eating or drinking; he can ruin himself with gambling. If he does he is certainly a damn fool, and he might possibly be a damned soul; but if he may not, he is not a free man any more than a dog. --G. K. Chesterton -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
On Thu, Jul 23, 2009 at 01:17:29PM -0400, Scott Loveless wrote: > I've been cranky lately. > > -- > Scott Loveless > Cigarette-free since December 14th, 2008 -- The first step is learning to take great photos, the second step is learning to throw away ones that are merely good. Larry Colen l...@red4est.comhttp://www.red4est.com/lrc -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
On 7/23/09, Malcolm Smith wrote: > > It is. I gave up trying to explain why I was using an LX and normally say I > can't afford digital; it saves a lot of hassle explaining. > > I'm most surprised the shop assistant didn't note Bob's camera and guide him > towards more expensive footwear! I had some soccer mom tell me the other day that I should ditch all my film gear and get a "digital", all the while waving her little Kodak in my face or holding it at arm's length for shaky snapshots of her ugly kids standing in front of something passably touristy. Unfortunately, this not an uncommon occurrence. I briefly considered the camera as weapon approach, but then told her in words loud enough for her brats to hear that no one interested in actually looking at the photos later on would be caught dead with that piece of shit. I've been cranky lately. -- Scott Loveless Cigarette-free since December 14th, 2008 http://www.twosixteen.com/fivetoedsloth/ -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
> Brendan MacRae wrote: > Unbelieveable. What does it matter what a camera looks like? I like the > "manual film" quote...It's not too often you hear stories of > people talking down Leicas. What a maroon. > > It's funny, but I get the same looks and type of questions about the 67 > every once in a while. It's interesting how incredulous some are that > people still shoot film. It is. I gave up trying to explain why I was using an LX and normally say I can't afford digital; it saves a lot of hassle explaining. I'm most surprised the shop assistant didn't note Bob's camera and guide him towards more expensive footwear! Malcolm -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
Unbelieveable. What does it matter what a camera looks like? I like the "manual film" quote...It's not too often you hear stories of people talking down Leicas. What a maroon. It's funny, but I get the same looks and type of questions about the 67 every once in a while. It's interesting how incredulous some are that people still shoot film. -Brendan - Original Message > From: Bob W > To: Pentax-Discuss Mail List > Sent: Thursday, July 23, 2009 8:29:25 AM > Subject: How to lose a sale > > I was in a shoe shop today, looking at shoes (surprise, surprise). I had my > M8 hanging from my shoulder. After staring disconsolately at the footwear on > offer I heard somebody muttering something in my ear. It was a shop > assistant. > > "Is that old thing an SLR or a rangefinder?" > "It's a rangefinder" > "Does it still work?", he said, laughing. He was really taking the piss out > of the camera. > "What do you mean?" > "In this digital day and age! Does manual film still work?" > "It's digital" > "Digital? That?! It likes a really old thing. Is it a Rioch (sic)?" > "A what?" > "A Rioch" > "No, it's a Leica" > "Man! That looks so old!" > > I can't imagine how he expected to get a sale out of me after that, even if > they'd had any shoes I wanted to buy. > > Just to keep it on topic, as I was walking away shaking my head in disbelief > I heard him tell one of his colleagues that he had a Pentax K1000. > > Bob > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: How to lose a sale
That's my poor writing, then. He wasn't expressing an interest in the camera, he was making fun of it. Not that I give a damn what anyone thinks about the camera, but it's not the way for a salesperson to approach a customer. People quite often ask about it. Just a couple of weeks ago a doorman in a bookshop asked about it, and we had quite a long and pleasant conversation. It's one thing to express a genuine interest, quite another what this guy today was doing. Bob > > As you relate the incident, it would have elicited a grin > from me and maybe even a sale. > > Jack > > --- On Thu, 7/23/09, Bob W wrote: > > > From: Bob W > > Subject: How to lose a sale > > To: "'Pentax-Discuss Mail List'" > > Date: Thursday, July 23, 2009, 8:29 AM > > I was in a shoe shop today, looking > > at shoes (surprise, surprise). I had my > > M8 hanging from my shoulder. After staring disconsolately > > at the footwear on > > offer I heard somebody muttering something in my ear. It > > was a shop > > assistant. > > > > "Is that old thing an SLR or a rangefinder?" > > "It's a rangefinder" > > "Does it still work?", he said, laughing. He was really > > taking the piss out > > of the camera. > > "What do you mean?" > > "In this digital day and age! Does manual film still > > work?" > > "It's digital" > > "Digital? That?! It likes a really old thing. Is it a Rioch > > (sic)?" > > "A what?" > > "A Rioch" > > "No, it's a Leica" > > "Man! That looks so old!" > > > > I can't imagine how he expected to get a sale out of me > > after that, even if > > they'd had any shoes I wanted to buy. > > > > Just to keep it on topic, as I was walking away shaking my > > head in disbelief > > I heard him tell one of his colleagues that he had a Pentax > > K1000. > > > > Bob -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
As you relate the incident, it would have elicited a grin from me and maybe even a sale. Jack --- On Thu, 7/23/09, Bob W wrote: > From: Bob W > Subject: How to lose a sale > To: "'Pentax-Discuss Mail List'" > Date: Thursday, July 23, 2009, 8:29 AM > I was in a shoe shop today, looking > at shoes (surprise, surprise). I had my > M8 hanging from my shoulder. After staring disconsolately > at the footwear on > offer I heard somebody muttering something in my ear. It > was a shop > assistant. > > "Is that old thing an SLR or a rangefinder?" > "It's a rangefinder" > "Does it still work?", he said, laughing. He was really > taking the piss out > of the camera. > "What do you mean?" > "In this digital day and age! Does manual film still > work?" > "It's digital" > "Digital? That?! It likes a really old thing. Is it a Rioch > (sic)?" > "A what?" > "A Rioch" > "No, it's a Leica" > "Man! That looks so old!" > > I can't imagine how he expected to get a sale out of me > after that, even if > they'd had any shoes I wanted to buy. > > Just to keep it on topic, as I was walking away shaking my > head in disbelief > I heard him tell one of his colleagues that he had a Pentax > K1000. > > Bob > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: How to lose a sale
I think I would have explained him *very coldly* what is a Leica M8, to make him understand how misplaced were his words. Then just leave (without buying anything of course) Nice story to read btw... Xavier. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.