Re: More UPS Crap
On Fri, 19 Oct 2001 10:22:53 -0400, you wrote: >You must work and live around a bunch of crooks or something. >And your full of s**t on most of the rest by the way. I'm simply describing facts as I know them, shitty as they are. Those facts may or may not generalize to the entire population of UPS drivers. >At business >addresses they must deliver them to a live person so if they can't find >anybody they will leave them at another office. That may be the company policy, but not everybody follows company policy. In other words, baloney. The time pressure on UPS drivers will force them into a lot of rule-breaking behavior, including even (gasp) double-parking! When we used UPS daily, the driver(s) would take a quick look for a shipping guy, and if there was none in sight they would leave the packages on the shipping counter, sign the actual name of one of our shipping guys in an almost illegible script, then hustle back to their truck. We caught on to this when one of our shipping employees switched from day shift to night shift, yet his signature continued to be used by UPS. According to the UPS documentation, our employee was signing for packages four hours after he left the building, at a time when he wasn't even in the same county. The UPS investigator researched driver behavior at other sites, over the course of several months, and told me he believed signature forgery was an ongoing pattern adopted by the driver(s) he was investigating. He even had a name for it - internally, UPS calls it "going pencil happy" or something like that. >So you think somebody making >a decent salary like that is going to steal a measly little camera without >knowing what's in the package? I'm sure you know that even well-paid workers pilfer from their jobs. Happens all the time. Doesn't make sense for people to jeopardize their livelihood for a few bucks, but some will do it anyway. Funny story - a corporate big-shot I once knew, who had ethics of which I did not approve, went to turn in his laptop on the day he "voluntarily" left the company. Oddly enough, his laptop mysteriously crashed the night before, and triple-wiped mil-spec scrubbed the hard drive clean. Hmmm. >I hate to say it but it's more likely the guy who got the package stole it >and claimed he never got it if he didn't sign for it than the UPS delivery >guy got it. Statistics tend to bear this out. So even if it wasn't the case >the circumstances tend to favor that explanation based on the law of >averages. I don't know where you got those "statistics", but in any event the list of possible thieves is very short, and certainly includes the UPS driver. I can directly connect one specific theft to a "pencil happy" UPS driver. In that case, the driver is suspected of being the thief because he did not obtain a valid signature for his supposed delivery, even though there was a signature filed. But you are right that I don't have any eyewitness to that theft - that's because none of my shipping employees was in the shipping department at the time of that particular alleged delivery. Sssshit, I'm on my UPS rant again. I quit. No more UPS stories for me for the rest of the year. And I'll refrain from my rant about Pentax in Colorado, too. There's another bunch of nincompoops, at least at the management level. -- John Mustarde - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
Also, while UPS pays their regular employees well they are notoriously cheap about paying temp and seasonal employees. BUT, wait, I want to tell my newest adventure with a parcel service. In this case Fed Ex Ground. First Fed Ex Air and Fed Ex Ground seem to be completely separate entities. There is a Fed Ex Air office just a few blocks from my house. So when I got a card in the mail saying they could not find the house, I went there to pick up my package. Sorry, this is a Fed Ex Ground package they are over on the other side of town. Can you give me directions? I'll call them and let them tell you how to get there. Sorry Sir all I am getting is an answering machine. Let me dial their 800 number, here you are sir. They are on CSX Way sir. I am not familiar with that street could you tell me how to get there, I am at your Whendover Rd office right now. Let me call them and get directions for you. Sorry sir all I am getting is a answering machine. I guess you will have to go over there yourself (to get directions on how to get there?). Out in the car I check my map. The street directory says it is about as far away as it could be and still be in the Charlotte area. Ah, there it is a little spur of a road, off of that road, off of a road I know about. Thirty minutes latter I am there. Visitor parking, OK. Now how do I get in. Humm looks like a gate office down there. Walk a half mile. Yes sir the pickup office is all the way down on the left. Walk 3/4 mile. Oh yes sir let me just call this number back any they will bring up your package. Wait and wait and wait. Sorry sir I can not find your package my I see your post card. Oh that's it she gave me the wrong date, just a moment. Wait and wait. He you are sir just sign here. Finally. Walk 3/4 mile back to the gate. Take every thing out of your pockets sir I have to run the wand over you and pat you down before you can leave. Walking 1/2 mile to the car, I decide, If anyone sends me something via Fed Ex Ground again, I will refuse the package! --graywolf - Original Message - From: Peifer, William [OCDUS] <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, October 19, 2001 11:37 AM Subject: RE: More UPS Crap > Kent Gittings wrote: > > You must work and live around a bunch of crooks or something. > > And your full of s**t on most of the rest by the way. [Snip...] > > Gee, Kent -- and I thought Mick's shorts were on a little tight! Actually, > John Mustarde's experiences are similar to some of the rest of us who have > used UPS. Perhaps you've been exceptionally lucky. I'm not impressed with > UPS, and I prefer using an alternative carrier. Count your blessings if > you've had better luck than the rest of us. > > > And if you don't know it all UPS drivers use an electronic signature > > pad device that can't be replayed except at the distribution center > > where it gets down loaded at the end of the day. So they can't call > > it up on the little screen and practice forging some signatures. > [snip...] > > I don't think John was suggesting that drivers practice on the electronic > facsimiles of the signatures. If they're making regular deliveries to the > business, they most certainly see all kinds of that company's paperwork > laying around the warehouse, so they could conceivably be very familiar with > signatures for particular individuals. > > > At business addresses they must deliver them to a live person so if > > they can't find anybody they will leave them at another office. [snip...] > > Kent, some businesses -- like the one where I work -- take up more physical > space than a lot of small towns. Hell, we even have our own water treatment > plant and fire and rescue department! In my building alone, there are over > 100 people, and the shipping/receiving department closes at 3:30 PM. We > frequently have shipments dropped off by the UPS driver at the wrong > building, and these get "lost" for sometimes a week at a time. We have had > incidents in the past where a UPS driver will drop off a shipment on the > dock, either without a proper signature, or with the signature of some > employee not authorized to sign. These have been perishable materials worth > thousands, and sometimes TENS of thousands, of US dollars. Once it thaws, > it's garbage. As another enlightening example, consider the following. My > parents live in the kind of nice, upscale suburban neighborhood where most > everyone's gone during the day, and the possibility of daytime burglaries is > not all that remote. My father ordered a $2000 telescope a few years ago. > Three large, heavy boxes containing the telescope were dropped on his > doorstep in the middle of the afternoon by the UPS driver. The
RE: More UPS Crap
Kent Gittings wrote: > You must work and live around a bunch of crooks or something. > And your full of s**t on most of the rest by the way. [Snip...] Gee, Kent -- and I thought Mick's shorts were on a little tight! Actually, John Mustarde's experiences are similar to some of the rest of us who have used UPS. Perhaps you've been exceptionally lucky. I'm not impressed with UPS, and I prefer using an alternative carrier. Count your blessings if you've had better luck than the rest of us. > And if you don't know it all UPS drivers use an electronic signature > pad device that can't be replayed except at the distribution center > where it gets down loaded at the end of the day. So they can't call > it up on the little screen and practice forging some signatures. [snip...] I don't think John was suggesting that drivers practice on the electronic facsimiles of the signatures. If they're making regular deliveries to the business, they most certainly see all kinds of that company's paperwork laying around the warehouse, so they could conceivably be very familiar with signatures for particular individuals. > At business addresses they must deliver them to a live person so if > they can't find anybody they will leave them at another office. [snip...] Kent, some businesses -- like the one where I work -- take up more physical space than a lot of small towns. Hell, we even have our own water treatment plant and fire and rescue department! In my building alone, there are over 100 people, and the shipping/receiving department closes at 3:30 PM. We frequently have shipments dropped off by the UPS driver at the wrong building, and these get "lost" for sometimes a week at a time. We have had incidents in the past where a UPS driver will drop off a shipment on the dock, either without a proper signature, or with the signature of some employee not authorized to sign. These have been perishable materials worth thousands, and sometimes TENS of thousands, of US dollars. Once it thaws, it's garbage. As another enlightening example, consider the following. My parents live in the kind of nice, upscale suburban neighborhood where most everyone's gone during the day, and the possibility of daytime burglaries is not all that remote. My father ordered a $2000 telescope a few years ago. Three large, heavy boxes containing the telescope were dropped on his doorstep in the middle of the afternoon by the UPS driver. The driver rang the doorbell, but by the time my mother got down the stairs to answer, the driver was nowhere to be seen. And one of the boxes was damaged to boot! > So you think somebody making a decent salary like that is going to > steal a measly little camera without knowing what's in the package? [snip...] Gosh, I thought UPS knew full well the contents and value, since both of these have to be declared on the customer paperwork. I certainly DO think an unscrupulous driver would be tempted to steal. In fact, there was a recent case in New York state in which several UPS employees were arrested for theft of firearms shipped by UPS. I'm certainly not suggesting that ~most~ UPS drivers would steal, or that theft is common -- but it doesn't matter what the percentages are if you happen to be the one rare customer who loses something of value. > I hate to say it but it's more likely the guy who got the package stole > it and claimed he never got it if he didn't sign for it than the UPS > delivery guy got it. Statistics tend to bear this out. So even if it wasn't > the case the circumstances tend to favor that explanation based on > the law of averages. [snip...] Statistics?? Law of averages?? You're kidding, right? Are there unscrupulous customers who submit fraudulent claims against UPS? Undoubtedly; however, UPS probably does keep their insurance claims down due to the Byzantine procedures for filing such claims. Can't say I've ever seen any statistics concerning the moral integrity of UPS employees vs. the general population, but common sense would tell you that a UPS employee with criminal intent would certainly have a much greater opportunity at robbing from UPS than a customer would. > Especially since an LX is only going to be valuable to another > Pentax person. [snip...] Ah, you mean like the "professional photographer" who stole Albano's LX at gunpoint this past week? Get real, Kent. The only kind of person interested in stealing valuable cameras is a person who believes he can sell it for quick cash. That's a pretty broad category, Kent. Bill Peifer Rochester, NY - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
RE: More UPS Crap
On Thu, 18 Oct 2001 at 15:46:05 -0400, "Mick Maguire" <[EMAIL PROTECTED]> wrote: > Robert Harris wrote: > > >Don't over generalize > > I don't think that Rodger Whitlock's comment was so much over > generalization as misogyny! I for one found the "Harriet" comment > very offensive >8-| You mean you don't like women working as corporate lawyers? [Is joke. Relax.] -- Rodger Whitlock Victoria, British Columbia, Canada - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
Well, I have always insisted the the proper pronounciation of UPS (to mix in another thread) is Oops! But at least Oops can deliver to my house which Airborne Express insists doesn't exist and returns all packages to the sender. --graywolf - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
RE: More UPS Crap
Maybe many will think misogyny was a bit strong, at the very least it was extremely sexist and derogatory. Regards, /\/\ick... ++ || __/) Mick Maguire | | Email: [EMAIL PROTECTED] | (_/) ICQ: 48609010 | \/ | \ /---+ -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Robert Harris Sent: Thursday, October 18, 2001 9:16 PM To: [EMAIL PROTECTED] Subject: Re: More UPS Crap Mick Maguire wrote: > I don't think that Rodger Whitlock's comment was so much over generalization > as misogyny! I for one found the "Harriet" comment very offensive >8-| Huh? The Harriet reference is, perhaps, not PC. And maybe it can be construed as insulting, condescending or many other negative things, depending on one's viewpoint and mindset. But I certainly see nothing in the message that even hints at "misogyny," which means hatred of women. Bob - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org . - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
RE: More UPS Crap
I know what it means Robert!... Perhaps you should re-read, particularly the bit about Harriet screwing the delivery driver? Regards, /\/\ick... ++ || __/) Mick Maguire | | Email: [EMAIL PROTECTED] | (_/) ICQ: 48609010 | \/ | \ /---+ -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Robert Harris Sent: Thursday, October 18, 2001 9:16 PM To: [EMAIL PROTECTED] Subject: Re: More UPS Crap Mick Maguire wrote: > I don't think that Rodger Whitlock's comment was so much over generalization > as misogyny! I for one found the "Harriet" comment very offensive >8-| Huh? The Harriet reference is, perhaps, not PC. And maybe it can be construed as insulting, condescending or many other negative things, depending on one's viewpoint and mindset. But I certainly see nothing in the message that even hints at "misogyny," which means hatred of women. Bob - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org . - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
Mick Maguire wrote: > I don't think that Rodger Whitlock's comment was so much over generalization > as misogyny! I for one found the "Harriet" comment very offensive >8-| Huh? The Harriet reference is, perhaps, not PC. And maybe it can be construed as insulting, condescending or many other negative things, depending on one's viewpoint and mindset. But I certainly see nothing in the message that even hints at "misogyny," which means hatred of women. Bob - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
Living in a somewhat rural area, we've also had some interesting delivery dilemmas. But since my other half is a cop, we just have anything worth a significant amount sent to the police department. You'd be amazed at the service you get from drivers when they know they're delivering something to a police station. - Original Message - From: "William Robb" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, October 18, 2001 2:38 PM Subject: Re: More UPS Crap > > Rodger Whitlock wrote: > > > > > > > Actually, all the delivery services have one problem in > common: they > > > deliver to residential addresses during the day when no > one's at > > > home. Doing so was fine back in the fifties when Ozzie went > to work > > > and Harriet screwed the delivery man, but Harriet went to > work as a > > > corporate lawyer, so nobody's at home. > > While a broad generalization, there is a lot of truth to this. > However, the delivery companies are probably aware of this > problem, as they all have a method of telling the adressee that > they have a parcel, without actually completing the delivery. > If they are going to take on the responsibility of residential > deliveries, then they should also have protocols in place to > ensure that they can complete their contracted responsibilities > without putting customers goods at risk of theft or damage. > Abandoning a box on someones front step in plain view is not, in > my opinion, a responsible delivery method. > William Robb > - > This message is from the Pentax-Discuss Mail List. To unsubscribe, > go to http://www.pdml.net and follow the directions. Don't forget to > visit the Pentax Users' Gallery at http://pug.komkon.org . - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
In a message dated 10/18/01 5:18:15 PM Central Daylight Time, [EMAIL PROTECTED] writes: << >One solution might be to have UPS packages delivered to a business address. << Sssshit, that's the worst method of all. >> LOL! Maybe we're just "lucky" here. City of 100,000 in an economically depressed rather isolated area of Texas. UPS drivers hold on to their jobs for dear life. In 20 years of having packages delivered to my office, which does have several employees, there's never been a problem. Perhaps we're an exception though. Phyllis T - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
On Thu, 18 Oct 2001 12:14:46 EDT, you wrote: >One solution might be to have UPS packages delivered to a business address. Sssshit, that's the worst method of all. The UPS driver most assuredly know the names of several people at your business address who can sign for packages, and has probably mastered several of their signatures already. Check it out for yourself. Look for packages left in unattended areas when the counter person or shipping person is out of the area. They'll be properly "signed for" and the UPS driver will have some lame excuse about how he can't remember who signed for it (even though he and the signor are first cousins and used to live together) and he can't even remember delivering it (even though he delivered it yesterday whilst the warehouse next door was burning to the ground and it was raining toads) and how "your" people are always signing someone else's name. I feel safer if they toss it in the yard as they drive by at high speed, compared to the chances of actually receiving a personal package at a place of business. -- John Mustarde - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
RE: More UPS Crap
Last week my 400mm f5.6 SMC-A arrived from the USA with USPS EMS, insured up to $500 for $38.75 from the USA to the UK. We were not at home, so they left a card in the mail box, with a phone number. I called them I wanted to pick the item up, but they couldn't stop it for another delivery attempt. That time it was successful. Else there was also an option to have it shipped to my nearest post office for a £0.50 ($0.70) fee, or pick it up myself from their station. Not too bad for the UK I think. Frits Wüthrich William Robb: > > Rodger Whitlock wrote: > > > > > > > Actually, all the delivery services have one problem in > common: they > > > deliver to residential addresses during the day when no > one's at > > > home. Doing so was fine back in the fifties when Ozzie went > to work > > > and Harriet screwed the delivery man, but Harriet went to > work as a > > > corporate lawyer, so nobody's at home. > > While a broad generalization, there is a lot of truth to this. > However, the delivery companies are probably aware of this > problem, as they all have a method of telling the adressee that > they have a parcel, without actually completing the delivery. > If they are going to take on the responsibility of residential > deliveries, then they should also have protocols in place to > ensure that they can complete their contracted responsibilities > without putting customers goods at risk of theft or damage. > Abandoning a box on someones front step in plain view is not, in > my opinion, a responsible delivery method. > William Robb - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
RE: More UPS Crap
Robert Harris wrote: >Don't over generalize I don't think that Rodger Whitlock's comment was so much over generalization as misogyny! I for one found the "Harriet" comment very offensive >8-| Regards, /\/\ick... ++ || __/) Mick Maguire | | Email: [EMAIL PROTECTED] | (_/) ICQ: 48609010 | \/ | \ /---+ - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
> Rodger Whitlock wrote: > > > > Actually, all the delivery services have one problem in common: they > > deliver to residential addresses during the day when no one's at > > home. Doing so was fine back in the fifties when Ozzie went to work > > and Harriet screwed the delivery man, but Harriet went to work as a > > corporate lawyer, so nobody's at home. While a broad generalization, there is a lot of truth to this. However, the delivery companies are probably aware of this problem, as they all have a method of telling the adressee that they have a parcel, without actually completing the delivery. If they are going to take on the responsibility of residential deliveries, then they should also have protocols in place to ensure that they can complete their contracted responsibilities without putting customers goods at risk of theft or damage. Abandoning a box on someones front step in plain view is not, in my opinion, a responsible delivery method. William Robb - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
Rodger Whitlock wrote: > Actually, all the delivery services have one problem in common: they > deliver to residential addresses during the day when no one's at > home. Doing so was fine back in the fifties when Ozzie went to work > and Harriet screwed the delivery man, but Harriet went to work as a > corporate lawyer, so nobody's at home. Don't overgeneralize. This Ozzie is at home all day, working and also waiting for the deliverywoman. So I am quite happy with daytime deliveries since my wife returns home in the evening. :) Bob - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
On Thu, 18 Oct 2001 at 11:03:57 +0200, Norman Baugher <[EMAIL PROTECTED]> ranted: > William Robb wrote: > > I got a reply from UPS regarding that shipment that they left > > with my neighbor. > > The gist of it is that they leave the decision about whether to > > deliver to the addressee or just abandon it with someone in the > > neighborhood up to the individual driver. > They made that decision because it was cheaper to pay the insurance > on lost or stolen stuff than to have the driver try and return to do > their job, which is supposed to be delivering packages to the > intended recipient... Actually, all the delivery services have one problem in common: they deliver to residential addresses during the day when no one's at home. Doing so was fine back in the fifties when Ozzie went to work and Harriet screwed the delivery man, but Harriet went to work as a corporate lawyer, so nobody's at home. When will some delivery service wake up to the fact that they need to do residential deliveries in the evenings and on weekend? As for UPS being a bogus organization: my sentiments exactly. Never use UPS for anything. (UPS = United Parcel Service, not US Postal Service) I rejoice that I once got the better of them. -- Rodger Whitlock Victoria, British Columbia, Canada - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
RE: More UPS Crap I Hate UPS
> Here is my bitch list: (list of problems deleted) The main reason I don't use UPS stems from one (long) incident. My wife was returning to the East Coast to attend the wedding of one of the girls from her Girl Scout troop. She had been asked to make the wedding cake. This involved some amount of preliminary preparation, and quite a lot of supplies, equipment, etc. to be shipped across the country to complete the final presentation. We sent the stuff UPS air freight. Or, at least, that's what we paid for. The tracking number indicated that the packages were, in fact, being shipped by surface freight - we could track them in and out of the various depots across the country. We, of course, complained - although we had left several days of slack in the shipping, we didn't have the extra week it would take. UPS claimed they had no way to correct the shipment midway; we'd just have to wait for the package to arrive. They could scan it at each of the remaining waypoints, but they had no way to pull the package out. The shipment eventually arrived at the local main depot around midnight on the Friday - still (just) in time for the Saturday wedding. There wouldn't be time for my wife to do much of the fancy decoration, but at least she'd have the cake topper, the presentation stand, etc. Or she might have done, except for the fact that the truck containg the parcel wasn't scheduled to be unloaded until the following Tuesday. The UPS central customer service number wouldn't give us the phone number of the local depot, so we didn't find out this last detail until far too late. (When someone eventually drove down there and talked to the local manager he was outraged, but by then all the staff had left). To add insult to injury - UPS's idea of appropriate recompense for if not ruining the wedding, at least taking the icing off the cake :-) was to offer to refund us the difference between surface and air shipping. -- John Francis . . . . . . . . . . (650) 429-4427 MyWay.com 444 Castro St. Suite 101,Mt. View, CA 94041 Hello. My name is Darth Vader. I am your Father. Prepare to die.> - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
And after a UPS inside job relieved my repaired LX from a box sent by Pentax CO, UPS has now marked my house a security risk, and won't leave anything anywhere unless they actually have someone from inside the house sign for it in person. That is really annoying, as I'm never home when they choose to deliver. (This is the same LX that arrived the next day in my mailbox, wrapped in a clear plastic bag and rubber bands, after I started claim proceedings at UPS and Pentax CO). I avoid UPS at all costs after that. Cheers, Gerald - Original Message - From: "William Robb" <[EMAIL PROTECTED]> To: "Pentax Discuss" <[EMAIL PROTECTED]> Sent: Thursday, October 18, 2001 12:03 AM Subject: More UPS Crap > I got a reply from UPS regarding that shipment that they left > with my neighbor. > The gist of it is that they leave the decision about whether to > deliver to the addressee or just abandon it with someone in the > neighborhood up to the individual driver. > My concerns on the subject were not addressed by the replying > email from UPS, though they did thank me for using their > internet inquiry service. > If anyone is curious, I have posted their email as a text file > on my website, at: > http://www.accesscomm.ca/users/wrobb/UPS_Crap.txt > > Thay really are a bogus organization (IMHO). > William Robb > - > This message is from the Pentax-Discuss Mail List. To unsubscribe, > go to http://www.pdml.net and follow the directions. Don't forget to > visit the Pentax Users' Gallery at http://pug.komkon.org . - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap I Hate UPS
- Original Message - From: <[EMAIL PROTECTED]> > One solution might be to have UPS packages delivered to a business address. > It need not be your own business, but one with which you make arrangements to > accept deliveries for you. You'll need to use their address rather than your > own for the sender. Your name, c/o the business name. I have all packages, > whether postal or UPS, delivered to my office address. A far better solution is to not support the company with my business. Normally, I specify that shippers should use anyone but UPS when shipping to me, but I forgot on this occassion. As I have never had a happy experience with a UPS delivery, I think this is the best approach. I don't trust them to do the job with any degree of competance. Here is my bitch list: Goods damaged in transit (twice). Charging brokerage fees on shipments where there were no applicable duties (at least 3 times). Being slower than the post office (every time). Having a Byzantine claims department, thereby ensuring that it is not worthwhile to file a claim for damages or reimbursement for unjustified brokerage fees. (5 times). Abandoning expensive photographic equipment (a pentax spotmeter) on my front door step (once). Delivering packages to an address other than the one specified without permission (twice). Failing to deliver packages to an address other than the one specified after being instructed to do so, and indicating they would make the addrss change (once) Having a Byzantine customer service department, thereby guaranteeing you can never talk to the same person twice, and also ensuring there can be no credibility demanded of the company (ongoing company policy). UPS delivers, if your lucky. William Robb - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
Re: More UPS Crap
They made that decision because it was cheaper to pay the insurance on lost or stolen stuff than to have the driver try and return to do their job, which is supposed to be delivering packages to the intended recipient... Norm William Robb wrote: > I got a reply from UPS regarding that shipment that they left > with my neighbor. > The gist of it is that they leave the decision about whether to > deliver to the addressee or just abandon it with someone in the > neighborhood up to the individual driver. - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .
