Re: PM quits before it runs

2004-12-24 Thread Barbara Needham

A-NO-NE Music on 12/24/04 said

Nancy Creighton / 04.12.24 / 1:13PM wrote:

I just removed PM from my computer, and did a new reinstall, and that
didn't help. So you are probably right, it's not PM.

I've never used Terminal, so I'm not comfy but there's a first time for
everything. I used to run a networked PC lab (back when Windows 3.1 was
the new wonder) so I'm comfy with going into the innards of software and
hardware in general.


OK,
Let me try if I can do this without Terminal.

Under Finder, locate
~/Library/Application\ Support folder
That would be your home - Library folder.
Make sure AddressBook is there.
Highlight it then Cmd+I which brings the info pane.
Look under Permission (or something like that.. I am on Japanese machine :-)
Is the owner you?
If not, change it to you including all the sub folders.

If I can edit a bit to English machine:
1. ~/Library/Application Support folder [that is, the name is Application
Support]
2. AddressBook [same as you say]
3. Cmd+I OR the gear where it says Action
4. It says Ownership  Permissions
And then says, You can and there is a box which should say Read  Write
Under that it says Details and you need to make that arrow point down
to see what Hiro is talking about, then it will say
Owner: and should be your machine name



-- 
Barbara Needham





Re: PM quits before it runs

2004-12-24 Thread A-NO-NE Music

Nancy Creighton / 04.12.24 / 1:13PM wrote:

I just removed PM from my computer, and did a new reinstall, and that
didn't help. So you are probably right, it's not PM.

I've never used Terminal, so I'm not comfy but there's a first time for
everything. I used to run a networked PC lab (back when Windows 3.1 was
the new wonder) so I'm comfy with going into the innards of software and
hardware in general.


OK,
Let me try if I can do this without Terminal.

Under Finder, locate
~/Library/Application\ Support folder
That would be your home - Library folder.
Make sure AddressBook is there.
Highlight it then Cmd+I which brings the info pane.
Look under Permission (or something like that.. I am on Japanese machine :-)
Is the owner you?
If not, change it to you including all the sub folders.

-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]






Re: PM quits before it runs

2004-12-24 Thread Nancy Creighton


I just removed PM from my computer, and did a new reinstall, and that
didn't help. So you are probably right, it's not PM.

I've never used Terminal, so I'm not comfy but there's a first time for
everything. I used to run a networked PC lab (back when Windows 3.1 was
the new wonder) so I'm comfy with going into the innards of software and
hardware in general.

-- 
Nancy Creighton
Purple Swirl Arts
web and graphic design - http://www.hypertracker.com/go/purpleswirl/PSarts001/

Nancy Creighton / 04.12.24 / 2:21AM wrote:

Nope, this didn't work, Hiro.


Then I am most certain your problem is not related to PM but
AppleAddressBook.  Your Application Support directory is hosed.

Are you comfortable using Terminal?


-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]










Re(3): PM quits before it runs

2004-12-24 Thread Nancy Creighton


Sigh, I deleted everything except the .zip file, the key and the crash
log report. Started all new, and got the same quit problem.

Hiro said something about it not being a PM problem, maybe he's right.

-- 
Nancy Creighton
Purple Swirl Arts
web and graphic design - http://www.hypertracker.com/go/purpleswirl/PSarts001/

you might have some corrupted preference file, I do not know. did you try
holding down the option key while starting PM to get into the first aid
dialog box? if you can't even get that far, I'd do a search on your drive
for CTM and for PowerMail and delete any trace - except the .zip archive
file you've made before and the PM key. then re-download and re-install.

good luck,
---marlyse

 former message(s) quotes: -


Marlyse, I made the archive, never used that command before, and it was
easy.

But reinstalling PM5 from a new download (deleting old PM folders and
moving file from the disk image to applications folder) didn't work --
I'm still getting application unexpectedly quit errors. I also ran Disk
Utility and repaired permissions, but that didn't help. It's not a
problem with the PM5 key is it? That's in the prefs file.

-- 
Nancy Creighton
Purple Swirl Arts
web and graphic design - http://www.hypertracker.com/go/purpleswirl/
PSarts001/

How best to handle my email
files so they don't get written over or anything?

Select the folder that contains the message database and addressbook etc.
(probably in your document folder or similar) and make an archive (via
the action icon in the finder, you'll have a .zip file as the backup).

---marlyse
















Re: PM quits before it runs

2004-12-24 Thread A-NO-NE Music

Nancy Creighton / 04.12.24 / 2:21AM wrote:

Nope, this didn't work, Hiro.


Then I am most certain your problem is not related to PM but
AppleAddressBook.  Your Application Support directory is hosed.

Are you comfortable using Terminal?


-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]






PowerMail stuck in the top-left hand corner

2004-12-24 Thread Neil Hughes

My iBook has decided to wake up with all existing windows shoved into the
top-left hand corner, so high up that the titlebar is stuck under the
menu. PowerMail is one of these apps, and I can't drag the window back
into place. At least with OS9 I could grab any part of the window border.

Any suggestions welcomed on how to fix this. The floating toolbar is
suffering the same problem - part of the new message button is hidden
under the menu and unfortunately I have the Dock pop out from the left-
hand side of the screen so it's hit-and-miss at the moment whether I can
hit a toolbar button before the Dock appears :-)

Neil
(PowerMail 4.2.1, OS X 10.3.6, iBook G3 800MHz 640MB)





Re(2): PM quits before it runs

2004-12-24 Thread Nancy Creighton


Marlyse, I made the archive, never used that command before, and it was easy.

But reinstalling PM5 from a new download (deleting old PM folders and
moving file from the disk image to applications folder) didn't work --
I'm still getting application unexpectedly quit errors. I also ran Disk
Utility and repaired permissions, but that didn't help. It's not a
problem with the PM5 key is it? That's in the prefs file.

-- 
Nancy Creighton
Purple Swirl Arts
web and graphic design - http://www.hypertracker.com/go/purpleswirl/PSarts001/

How best to handle my email
files so they don't get written over or anything?

Select the folder that contains the message database and addressbook etc.
(probably in your document folder or similar) and make an archive (via
the action icon in the finder, you'll have a .zip file as the backup).

---marlyse









PM support for 'threaded viewing'?

2004-12-24 Thread Sean McBride

Any chance we'll be seeing PM support 'threaded viewing' so that messages
with the same subject (like on mailing lists) are grouped together?  I'm
really dying for this, and I understand Mail.app has it

IMHO, its the #1 thing PM needs.  Thanks.

--

Sean McBride, B. Eng [EMAIL PROTECTED]
Mac Software Designer   Montréal, Québec, Canada






Re(2): PM quits before it runs

2004-12-24 Thread Marlyse Comte

How best to handle my email
files so they don't get written over or anything?

Select the folder that contains the message database and addressbook etc.
(probably in your document folder or similar) and make an archive (via
the action icon in the finder, you'll have a .zip file as the backup).

---marlyse





Re: PM quits before it runs

2004-12-24 Thread Nancy Creighton


Thanks for your answers, both Hiro and Ron. I did the transfer after
being frustrated -- I just moved and am in temp quarters, staying with my
brother. All of my programs are packed away in storage. 

What transfer did that I didn't like, was it let me pick applications
only, but not WHICH applications, which would have avoided this problem.

After the transfer, both PM4.1 and PM5 were on my new machine -- but I'd
already been using 5. So I deleted 4.1 and that didn't help. 

When I re-downloaded PM5, I only moved over the application, I didn't try
to reinstall because I didn't want to mess up my messages. I have the PM5
key in the right place, so that's not the problem.

Yes, I'm getting application unexpectedly quit messages.

Should I download and reinstell PM5 again? How best to handle my email
files so they don't get written over or anything?

-- 
Nancy Creighton
Purple Swirl Arts
web and graphic design - http://www.hypertracker.com/go/purpleswirl/PSarts001/

Nancy Creighton / 04.12.23 / 8:41PM wrote:

I've been using, and am using now, PM 4.1 on my G4 Powerbook. I just
bought a G5 iMac. At the time I bought it, I skipped the instructions for
moving files from my old computer to my new one via firewire. 

Good move.  There are many reports 'transfer' is more trouble than
convenient.

I bought the upgrade for PM5, but hadn't installed it yet, so installed
it on my new computer, moved files over and got that to work.

I am pretty confused with this.  So, on your new iMac, which version of
PM is installed?

Now, two weeks later, I was ready to move the applications from my laptop
to the G5 via firewire. So I finally did that.

Copying application without knowing associated Application Support files
and pref files is not a good idea.  Reinstall from scratch is much safer,
and saves time down the road.

Now, PM won't work at all. It tries to start and quits before it starts.

Do you see application unexpectedly quit message?

-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]










Re: PM quits before it runs

2004-12-24 Thread H.R. Riggs

FWIW, I used it to transfer files from a G4 to a G5 and it worked great.
I was very impressed. I only had to install one program (Stuffit Deluxe,
I think).

Ron

A-NO-NE Music wrote on 12/23/04:

I've been using, and am using now, PM 4.1 on my G4 Powerbook. I just
bought a G5 iMac. At the time I bought it, I skipped the instructions for
moving files from my old computer to my new one via firewire. 

Good move.  There are many reports 'transfer' is more trouble than
convenient.







Re: PM quits before it runs

2004-12-24 Thread A-NO-NE Music

Nancy Creighton / 04.12.23 / 8:41PM wrote:

I've been using, and am using now, PM 4.1 on my G4 Powerbook. I just
bought a G5 iMac. At the time I bought it, I skipped the instructions for
moving files from my old computer to my new one via firewire. 

Good move.  There are many reports 'transfer' is more trouble than convenient.

I bought the upgrade for PM5, but hadn't installed it yet, so installed
it on my new computer, moved files over and got that to work.

I am pretty confused with this.  So, on your new iMac, which version of
PM is installed?

Now, two weeks later, I was ready to move the applications from my laptop
to the G5 via firewire. So I finally did that.

Copying application without knowing associated Application Support files
and pref files is not a good idea.  Reinstall from scratch is much safer,
and saves time down the road.

Now, PM won't work at all. It tries to start and quits before it starts.

Do you see application unexpectedly quit message?

-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]