Re: Anyone at home?

2010-03-21 Thread Florian Fürst

Unsubscibe
Am 20.03.2010 um 21:24 schrieb MB:


Tobias Jung said:


Welcome to the 21st century! Or the information age or whatever.


Sorry I tried to help.
Won't happen again.


If you're claiming I'm mistaken in my basic assumptions how POP should
work - based on 26 years of POP mail, then I would welcome your
conclusions if you support the data to make them viable. You didn't.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB /  
1TB







ff-musikbüro
Florian Fürst
Zum Bühl 8
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eMail ffmu...@ffmusik.de
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Re: Anyone at home?

2010-03-20 Thread MB
T.L. Miller said:

The only difference with my set-up, which works fine, is only my user
name is in ID -- not my e-mail address.

Good catch, but didn't make a difference.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB




Re: Anyone at home?

2010-03-20 Thread MB
Powermail sa såhär:

probably his problem is the amount of mail ... 4000+
that's a lot and who can read so much?
I get maybe some 300 to 400 mails per day and don't read them all.

Yes, surely that must be the problem. :P
This account, though have 7000+ messages and does sync up more or less
in real time.

I have left tens of thousands on email servers accessed with POP since
1994 and PowerMail is the only client that ever gave me this specific
problem on *some* accounts, not all. Which doesn't mean PM is to blame,
but it's involved at least.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB




Re: Anyone at home?

2010-03-20 Thread MB
Tobias Jung said:

You've got thousands of messages on a POP server?

Welcome to the 21st century! Or the information age or whatever.




Re: Anyone at home?

2010-03-20 Thread MB
Tim lapin said:

It even seems to have my 
sent messages as well sent from my POP instance at home.  Nice 
feature. :-)
Indeed. 




Re: Anyone at home?

2010-03-20 Thread Tobias Jung
MB digital.disc...@gmail.com wrote (Sat, 20 Mar 2010 17:02:45 +0100):

 Tobias Jung said:

 You've got thousands of messages on a POP server?

 Welcome to the 21st century! Or the information age or whatever.

Sorry I tried to help.
Won't happen again.







Re: Anyone at home?

2010-03-20 Thread MB
Tobias Jung said:

 Welcome to the 21st century! Or the information age or whatever.

Sorry I tried to help.
Won't happen again.

If you're claiming I'm mistaken in my basic assumptions how POP should
work - based on 26 years of POP mail, then I would welcome your
conclusions if you support the data to make them viable. You didn't.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB




Re: Anyone at home? Yep.

2010-03-20 Thread MB
Bill Schjelderup said:

that's my 2 cents worth. 


It was a thoughtful response at any rate. Thanks.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB




Re: Anyone at home?

2010-03-20 Thread Tobias Jung
MB digital.disc...@gmail.com wrote (Sat, 20 Mar 2010 21:24:27 +0100):

 Welcome to the 21st century! Or the information age or whatever.

 Sorry I tried to help.
 Won't happen again.

 If you're claiming I'm mistaken in my basic assumptions how POP should
 work - based on 26 years of POP mail, then I would welcome your
 conclusions if you support the data to make them viable. You didn't.

I didn't claim anything at all nor did I provide any conclusions.
I merely tried to guess why you experience problems no one else seems to have.

In fact, I even pointed out that
 I'm not saying that an email client doesn't need to
 be able to handle such an amount of messages

And your response is to mock me.
So, you can be happy now: I won't bother you again.

TJ





Re: Anyone at home?

2010-03-20 Thread MB
Tobias Jung said:

I didn't claim anything at all nor did I provide any conclusions.

Your conclusion was - and is as I understand it - that thousands of
messages can only cause problems with POP. Something you have argued in
the past in other threads, displaying also then your lack of
understanding that others may have other needs, expectations and
experiences different from yourself. To simply say that hey, is that
really a problem?, which you efecctively have, and not offer any
thoughts on how to solve the problem or at least thought give a
perspective is not helping, that is being unhelpful by definition.
Unless (!), you actually do know something about why whatever you say
isn't a problem or why it's a problem that can only be expected within
the parameters of the technology used. Which doesn't seem to be the case.

And your response is to mock me.
There is no mock. I merely tried to point out that to have thousands of
messages left at the server is the norm these days. People want their
email with POP, IMAP, iPhone or whatever they have got. To delete them
means not being able to get to it from the other platforms.

So, you can be happy now: I won't bother you again.
You keep repeating that. What is it that you really want to say?



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB




Re: Anyone at home?

2010-03-19 Thread MB
I said this earlier (to CTM):

First of all, thanks for responding and rendering my response to
Matthias pointless. :-)

I meant the response to Matthias I *didn't* send, not the shortened post
I actually did send as a response to Matthias. I should have been more
clear on that.




Re: Anyone at home?

2010-03-19 Thread Powermail
Am 19.03.10 00:08, schrieb MB:
 Matthias wrote:

   
 this implies that your problem is of different nature.
 
 What imples what?
   

I understood that you had this issue also with other mail clients.
Maybe I misinterpreted you, sorry for that.

   
 My guess would be a corrupt database on the server (which can be big fun).
 I never had such problems with PM, neither any of my family members who
 still use PM.
 
 This is highly unlikely given this has been a problem: 

 - for me since version 4 at least of PowerMail
 - on 6+ different mail accounts on different domains and servers, with
 different email server applications and different versions of those.
 servers - of which one was my very own mail server -  for an extended
 length of time. Were talking *years* here.
 - on 4-5 different Macs surviving reinstalls of the OS,  the PowerMail
 application, new clean PowerMail databases.
 - this problem doesn't occur if I use another application in parallell,
 it occurs in PowerMail only.
   

ok, the last thing was the point I misunderstood.

The problem here is that others didn't report any problems like that.
I've also never seen something like that and I was using PM intensively
with some 10 accounts for years and my wife and parents are still using
PM without any problems.

So you say that your PM database gets out of sync with the downloaded mails.

Does this mean PM doesn't recognize the status of a mail as being read?

- I've seen this issue with a recovered database, as the recovering
process was not recovering the status of the mail, so all mails from the
server were marked as unread and PM was retrieving them again. This is
clearly a server issue and happens only with postboxes which were
repaired on the server

or does this mean PM doesn't recognize the status of a mail as being
unread and not retrieving it?

- I've never seen this.

Could you be a bit more clear about what happens?
Can you also post the settings done under Account - Receiving.
There are different possibilities, like leaving copies of retrieved mail
on the server.

You said you've seen that on different boxes of yours, also with a brand
new database. So I guess we can exclude a hardware problem on the client
side (corrupt RAM or HD).

If you have SSH access to the server you could check it also from the
terminal.


 At the moment IMAP and web mail replaces PowerMail doing it properly for
 me. As the problem is mainly affecting my main email account which
 prevents me from being up to date within PowerMail  I'm nearing changing
 that hoping the problem will go away - though this approach hasn't
 helped me in the past - or switching email app, or both possibly. But
 still, I'd rather not. After all, this kind of problem should be solveable.

   

the problem won't go away by itself magically.
I assume there is either a problem with your special settings or
somewhere else.
You need to find the source of problem, else it can't be solved.

cheers
Matthias



Re: Anyone at home?

2010-03-19 Thread MB
Powermail said:
The problem here is that others didn't report any problems like that.
This means only that the problem isn't widespread. Nevertheless it
affects the heart of PowerMail. I'm far beyond believing that this can
only be affecting my accounts and my Macs. 
What it could be is something related to the history of my DB (current
and earlier versions), but in the end that actually shouldn't affect the
function of getting messages. Whatever the history, PM should be able to
query the mail server about new messages and get them all. No?
 
or does this mean PM doesn't recognize the status of a mail as being
unread and not retrieving it?

- I've never seen this.
Could you be a bit more clear about what happens?
It's an intermittant problem it seems, but when it's active it stays.
This is the problem in a nutshell with my current account that displays
this problem: 

At the outset of using Gmail in PowerMail on 2 different accounts I
attempted to download every message for both accounts, which PowerMail
and the server wisely choose to do in chunks of a few hundred
messages**. I left them all on the server I think, but I'm not sure
actually. After many rechecks all messages actually were downloaded on
one account at least. The other problem-affected account stil haven't
got all messages even as I set it to redownload every message (currently
4000+) at one point.

Over time PowerMail continues not to download all messages that actually
are on the server on one gmail account, while downloading seemingly
every message on my other (this one). So the symptom is that PowerMail
check for new mail and there isn't any. But on the server, if you check
via IMAP in PM or in the web interface, there are indeed messages. The
delay can be measured in days at a minimum. I can not be sure that some
messages are never downloaded. Hopefully PM will download the messages
at the server that haven't been downloaded at some point. But this year
actually, I discovered not that not one (!) of the messages received on
server on the problem account have been downloaded.


Can you also post the settings done under Account - Receiving.
It's very normal and yes, I've left messages on server for both accounts.

Receiving
Protocol: POP3
ID: my email
POP: pop.gmail.com
Connect secure: SSL, dedicated secure port: 995
Leave copies of fetched messages on server

the problem won't go away by itself magically.
Well, duh'!
I assume there is either a problem with your special settings or
somewhere else.
There's nothing special about them.
You need to find the source of problem, else it can't be solved.
That's why I have asked for ideas on how to diagnose the problem. I'm
going to post the support at Gmail and see what they say. I will also
try another email application again and get all messages from the
problem account. I'm not holding my breath however.


MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB


** There is another related problem in that if the connection to the
server is ended prematurely which can happen if you want to get all
messages on the server, then PowerMail will redownload messages it
actually already have downloaded. This results often in duplicates. I
have thousands of duplicates in my message DB on the working account,
even as I wrote a script to get them out. I got tired of doing that all
the time I guess and gave up.

Built-in duplicate message handling in PowerMail would be extremely useful.








Re: Anyone at home?

2010-03-19 Thread T.L. Miller
On 3/19/10, at 1:54 PM, MB digital.disc...@gmail.com said:

Receiving
Protocol: POP3
ID: my email
POP: pop.gmail.com
Connect secure: SSL, dedicated secure port: 995
Leave copies of fetched messages on server

The only difference with my set-up, which works fine, is only my user
name is in ID -- not my e-mail address.



Tom Miller
..
The only time we see the middle of the road is as
we run from side to side. R.O.Clark
...








Re: Anyone at home?

2010-03-19 Thread Powermail
Am 19.03.10 22:23, schrieb T.L. Miller:
 On 3/19/10, at 1:54 PM, MB digital.disc...@gmail.com said:

   
 Receiving
 Protocol: POP3
 ID: my email
 POP: pop.gmail.com
 Connect secure: SSL, dedicated secure port: 995
 Leave copies of fetched messages on server
 
 The only difference with my set-up, which works fine, is only my user
 name is in ID -- not my e-mail address.
   

probably his problem is the amount of mail ... 4000+
that's a lot and who can read so much?
I get maybe some 300 to 400 mails per day and don't read them all.

cheers
Matthias



Re: Anyone at home?

2010-03-19 Thread Tobias Jung
MB digital.disc...@gmail.com wrote (Fri, 19 Mar 2010 13:54:25 +0100):

 At the outset of using Gmail in PowerMail on 2 different accounts I
 attempted to download every message for both accounts, which PowerMail
 and the server wisely choose to do in chunks of a few hundred
 messages**. I left them all on the server I think, but I'm not sure
 actually. After many rechecks all messages actually were downloaded on
 one account at least. The other problem-affected account stil haven't
 got all messages even as I set it to redownload every message (currently
 4000+) at one point.
 (...)
 I assume there is either a problem with your special settings or
 somewhere else.
 There's nothing special about them.

You've got thousands of messages on a POP server?
Well, I'd call that special...

Don't get me wrong, I'm not saying that an email client doesn't need to
be able to handle such an amount of messages. It is, in my opinion, a
special case nonetheless which might explain why no one else seems to
have the problem you do.

Kind regards,
Tobias Jung





Re: Anyone at home?

2010-03-19 Thread Tim lapin

On 19/03/2010 9:37 AM, Tobias Jung wrote:

MBdigital.disc...@gmail.com  wrote (Fri, 19 Mar 2010 13:54:25 +0100):


At the outset of using Gmail in PowerMail on 2 different accounts I
attempted to download every message for both accounts, which PowerMail
and the server wisely choose to do in chunks of a few hundred




You've got thousands of messages on a POP server?
Well, I'd call that special...

Don't get me wrong, I'm not saying that an email client doesn't need to
be able to handle such an amount of messages. It is, in my opinion, a
special case nonetheless which might explain why no one else seems to
have the problem you do.

Kind regards,
Tobias Jung







I don't think you understand.  Gmail is ostensibly an IMAP service, 
basically another email service in the cloud. :-)  It is a service 
designed so that one never needs to delete mail and is accessible anywhere.


However, it does have a POP front end as an alternative way in.  Same 
mail store, different method.  At work I have my copy of T-bird (PC, 
3.x) configured to access both my gmail accounts using IMAP.  At home on 
my Mac I have PowerMail configured to use POP to access the same 
accounts.  In both the PM configurations, the account is set to leave 
the mail on server indefinitely, thereby mimicking the effect of IMAP.


As a result, you *could* say that I too have a POP server account 
instance with thousands of messages on it.  It even seems to have my 
sent messages as well sent from my POP instance at home.  Nice 
feature. :-)





Re: Anyone at home?

2010-03-18 Thread Powermail
Am 17.03.10 19:59, schrieb MB:
  I have repeatedly submitted- since version 3 I think -   this current
 bug of mine or if it's better labeled a missing feature request, that
 the local message DB can get out of sync with the mail on the server and
 refuse to download it. To get messages reliably I find to be central in
 an email application. To get zero interest in the issue is not encouraging. 
 I certainly do not believe that this kind of issue have only been
 happening on the Macs I've been using for PowerMail during the years and
 on all the mail accounts which have been inflicted with this kind of problem.
   

this implies that your problem is of different nature.
My guess would be a corrupt database on the server (which can be big fun).
I never had such problems with PM, neither any of my family members who
still use PM.
As said before I only switched to TB3, because of IMAP and GnuPGP and
honestly I miss the clean interface and reliability of PM.

   
 Sending a message to the list takes weeks to get even an error message.
 
 Exactly, but that kind of problem is not unique for this list. Hopefully
 it will work now.
   

that's probably the List Server. LetterRip is just an ancient product
and sometimes gets a hickup.
It's nice to administer than mailman though, but mailman is standard
nowadays ;-)

cheers
Matthias



Re: Anyone at home?

2010-03-18 Thread MB
CTM info said:

The situation you describe is not something we've ever been able to
reproduce and hence fix - in fact, do you think we could have gotten
away with a database-to-POP3 server synchronization request since
version 3 (2001 ?). 

First of all, thanks for responding and rendering my response to
Matthias pointless. :-)

Yes, you could have gotten away wit that if it was a rare bug causing
it. I have not had this problem on every account I use. Hence in the
early years I blamed the account servers. As Gmail is a high profile
company I'm less inclined to blame them this time.  At least if only
PowerMail is affected. Weighing in on this that is also my experience of
having this problem on my own mail server (now gone).

Lack of reproduceability is the #1 reason for which
things don't get changed in our software; disproportionate effort/result
ratio would be #2. Disinterest would be very, very low on the list.
Well, how were you expecting to be able to reproduce it, if you didn't
ask for data or my assistance? 
As this the first response I have got on this issue, the latter
conclusion have been hard to avoid.

If you do want to help me with this issue, this is how I'm thinking
about the aspects involved:

* As Gmail server communications are encrypted with SSL I'm not sure how
I could diagnose the client/server communication. Perhaps I could set up
some kind of local middleware server or mirror and let that app make the
encrypted connection and use a normal local connection. I'm not sure
that would help though, beause maybe the data could be distorted hiding
the problem. 
What would help getting a connection stream would be PowerMail debug
logging, if that was available.

*But even with that I would be at loss without advice what to actually
do about this issue. Maybe it's not the number one priority as the
problem is more likely to be about what PowerMail asks for rather than
what the server is sending back ?

*Is there some way I can diagnose the PM user environment for
synchronization problems? Bits to look at or send to you? This doesn't
seem like the sort of problem that can't be solved. At least not with
cooperation.

Let me know what we can do.





Re: Anyone at home?

2010-03-18 Thread MB
Matthias wrote:

this implies that your problem is of different nature.
What imples what?

My guess would be a corrupt database on the server (which can be big fun).
I never had such problems with PM, neither any of my family members who
still use PM.

This is highly unlikely given this has been a problem:

- for me since version 4 at least of PowerMail
- on 6+ different mail accounts on different domains and servers, with
different email server applications and different versions of those.
servers - of which one was my very own mail server -  for an extended
length of time. Were talking *years* here.
- on 4-5 different Macs surviving reinstalls of the OS,  the PowerMail
application, new clean PowerMail databases.
- this problem doesn't occur if I use another application in parallell,
it occurs in PowerMail only.

At the moment IMAP and web mail replaces PowerMail doing it properly for
me. As the problem is mainly affecting my main email account which
prevents me from being up to date within PowerMail  I'm nearing changing
that hoping the problem will go away - though this approach hasn't
helped me in the past - or switching email app, or both possibly. But
still, I'd rather not. After all, this kind of problem should be solveable.



MB

Technoids:
PM 6.0.3 build 4609 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1TB




Re: Anyone at home?

2010-03-17 Thread MB
On Sat, 13 Mar 2010 13:11:39 +0100, Beatrix Willius bwill...@gmx.de wrote:

Support isn't working, submitting a bug doesn't get a result.
Depending on something I suppose this aspect of bug reports have
selectively been the case for some years. Some bugs have certainly been
fixed and features added - which is very nice of course -   but its
strange as a user to not know at all how relevant bugs are handled
internally. At least that doesn't make it more likely that users will
report other bugs in the future.

 I have repeatedly submitted- since version 3 I think -   this current
bug of mine or if it's better labeled a missing feature request, that
the local message DB can get out of sync with the mail on the server and
refuse to download it. To get messages reliably I find to be central in
an email application. To get zero interest in the issue is not encouraging.
I certainly do not believe that this kind of issue have only been
happening on the Macs I've been using for PowerMail during the years and
on all the mail accounts which have been inflicted with this kind of problem.

Sending a message to the list takes weeks to get even an error message.
Exactly, but that kind of problem is not unique for this list. Hopefully
it will work now.




Re: Anyone at home?

2010-03-16 Thread Charles Watts-Jones
On 13 March Beatrix Willius wrote:

 Is anyone at home at this list?

Yes though not too many I guess from the level of list traffic.

 Support isn't working, submitting a bug doesn't get a result.

A fairly constant complaint it seems and not good for CTM's reputation.

 Sending a message to the list takes weeks to get even an
 error message.

I've had 10 messages this month, difficult to know if there have been more.

Cheers


-- Charles





Re: Anyone at home?

2010-03-16 Thread Sean McBride
Beatrix Willius (bwill...@gmx.de) on 2010-03-13 07:11 said:

Is anyone at home at this list?

Support isn't working, submitting a bug doesn't get a result. Sending a
message to the list takes weeks to get even an error message.

Duh.  PowerMail is dead. :(

Sean





Re: Anyone at home?

2010-03-16 Thread Steve Tarpin

On Mar 13, 2010, at 7:11 AM, Beatrix Willius wrote:

 Is anyone at home at this list?


The writing has been on the wall for a LONG TIME, try getting accustomed to 
Apple's MAIL app, PM is dying a very slow death...




Re: Anyone at home?

2010-03-16 Thread C. A. Niemiec
 Sending a message to the list takes weeks to get even an
 error message.

I've had 10 messages this month, difficult to know if there have been more.

Apparently you sent this two hours after I sent my reply... three days ago.


Just got yours now and never received my own reply to the list, namely:

Is anyone at home at this list?

Support isn't working, submitting a bug doesn't get a result. Sending a
message to the list takes weeks to get even an error message.

It's like their mail server steadily drops people and gets a manual
reboot every few weeks.

Rather quiet at my end with just 54 messages for 2010.


Chris
--





Re: Anyone at home?

2010-03-16 Thread C. A. Niemiec
Is anyone at home at this list?

Support isn't working, submitting a bug doesn't get a result. Sending a
message to the list takes weeks to get even an error message.

It's like their mail server steadily drops people and gets a manual
reboot every few weeks.

Rather quiet at my end with just 54 messages for 2010.


Chris
--





Re: Anyone at home?

2010-03-16 Thread Michael J . Hußmann
C. A. Niemiec (polarb...@friarwire.net) wrote:

Just got yours now and never received my own reply to the list, namely:

Is anyone at home at this list?

Support isn't working, submitting a bug doesn't get a result. Sending a
message to the list takes weeks to get even an error message.

It's like their mail server steadily drops people and gets a manual
reboot every few weeks.

Rather quiet at my end with just 54 messages for 2010.

That's odd; I had received that message on March 13, a few minutes after
you had sent it.

The listserver was apparently dead for a couple of weeks, probably all
of February, but has been working reliably for most of March now. Having
said that, the PowerMail discussions list has never been a particularly
active one; nothing new here.

- Michael


Michael J. Hußmann

E-mail: mich...@michael-hussmann.de
WWW (personal): http://michael-hussmann.de
WWW (professional): http://digicam-experts.de




Re: Anyone at home?

2010-03-16 Thread T.L. Miller
On 3/13/10, at 9:50 PM, Steve Tarpin st...@keylime.com said:

The writing has been on the wall for a LONG TIME, try getting accustomed
to Apple's MAIL app, PM is dying a very slow death...

PowerMail works much better for me than Mail. I'm not aware that PM
development has stopped. Personally, I don't require any changes right now.



Tom Miller
..
The only time we see the middle of the road is as
we run from side to side. R.O.Clark
...








Re: Anyone at home?

2010-03-16 Thread CTM info
Beatrix,

(FYI - THIS MESSAGE WAS FIRST POSTED ON 13-MAR in response to Beatrix;
case in point: it never arrived; seee below):

Yes indeed - we're up and running now. We've had pretty intriguing list
and mail server issues: the list server is sporadically processing old
message,s while our mail queue is routinely stifled by a barrage of spam
(our filter is up to 97.4% of spam if that means anything).

We have no pending support message for you, but kindly repost any
question you have using the Help menu in PowerMail, as these are the
messages that we tag and extract from the spam filter in priority.

Sorry for the inconvenience to all,

jean michel/ctm qa

On Sat, 13 Mar 2010 13:11:39 +0100, Beatrix Willius bwill...@gmx.de wrote:

Is anyone at home at this list?

Support isn't working, submitting a bug doesn't get a result. Sending a
message to the list takes weeks to get even an error message.

Mit freundlichen Grüßen/Regards

Trixi Willius

http://www.mothsoftware.com
Mail Archiver X: archive, clean and search email
http://www.beatrixwillius.de
Fractals, 3d landscapes etc.